[2026-07-21 14:35:10] staging.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":null,"env_twiml_app_sid":"AP876041309beef17757ac7ee9d1631779","identity":"agent_staging_1"} 
[2026-07-21 14:51:15] staging.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":null,"env_twiml_app_sid":"AP876041309beef17757ac7ee9d1631779","identity":"agent_staging_1"} 
[2026-07-21 14:52:38] staging.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":null,"env_twiml_app_sid":"AP876041309beef17757ac7ee9d1631779","identity":"agent_staging_1"} 
[2026-07-21 14:53:01] staging.INFO: ExtractEvidenceFromDocumentJob: document 4 — pages=13, large=no.  
[2026-07-21 14:53:10] staging.WARNING: ExtractEvidenceFromDocumentJob: rate limited for document 4, releasing in 60s.  
[2026-07-21 14:53:22] staging.INFO: ExtractEvidenceFromDocumentJob: document 4 — pages=13, large=no.  
[2026-07-21 14:53:30] staging.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":null,"env_twiml_app_sid":"AP876041309beef17757ac7ee9d1631779","identity":"agent_staging_1"} 
[2026-07-21 14:53:31] staging.WARNING: ExtractEvidenceFromDocumentJob: rate limited for document 4, releasing in 60s.  
[2026-07-21 14:53:35] staging.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":null,"env_twiml_app_sid":"AP876041309beef17757ac7ee9d1631779","identity":"agent_staging_1"} 
[2026-07-21 14:54:10] staging.INFO: ExtractEvidenceFromDocumentJob: document 4 — pages=13, large=no.  
[2026-07-21 14:54:18] staging.WARNING: ExtractEvidenceFromDocumentJob: rate limited for document 4, releasing in 120s.  
[2026-07-21 14:54:29] staging.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":null,"env_twiml_app_sid":"AP876041309beef17757ac7ee9d1631779","identity":"agent_staging_1"} 
[2026-07-21 14:54:33] staging.INFO: ExtractEvidenceFromDocumentJob: document 4 — pages=13, large=no.  
[2026-07-21 14:54:43] staging.WARNING: ExtractEvidenceFromDocumentJob: rate limited for document 4, releasing in 120s.  
[2026-07-21 14:56:19] staging.INFO: ExtractEvidenceFromDocumentJob: document 4 — pages=13, large=no.  
[2026-07-21 14:56:33] staging.WARNING: ExtractEvidenceFromDocumentJob: rate limited for document 4, releasing in 180s.  
[2026-07-21 14:56:45] staging.INFO: ExtractEvidenceFromDocumentJob: document 4 — pages=13, large=no.  
[2026-07-21 14:56:55] staging.WARNING: ExtractEvidenceFromDocumentJob: rate limited for document 4, releasing in 180s.  
[2026-07-21 14:59:34] staging.ERROR: ExtractEvidenceFromDocumentJob: permanently failed for document 4. {"error":"App\\Jobs\\Synapse\\ExtractEvidenceFromDocumentJob has been attempted too many times."} 
[2026-07-21 14:59:34] staging.ERROR: App\Jobs\Synapse\ExtractEvidenceFromDocumentJob has been attempted too many times. {"exception":"[object] (Illuminate\\Queue\\MaxAttemptsExceededException(code: 0): App\\Jobs\\Synapse\\ExtractEvidenceFromDocumentJob has been attempted too many times. at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/MaxAttemptsExceededException.php:24)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(883): Illuminate\\Queue\\MaxAttemptsExceededException::forJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(592): Illuminate\\Queue\\Worker->maxAttemptsExceededException(Object(Illuminate\\Queue\\Jobs\\DatabaseJob))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(493): Illuminate\\Queue\\Worker->markJobAsFailedIfAlreadyExceedsMaxAttempts('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 3)
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#15 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#16 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#17 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#20 /home/fintrixorcouk/public_html/staging/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#21 {main}
"} 
[2026-07-21 14:59:55] staging.ERROR: ExtractEvidenceFromDocumentJob: permanently failed for document 4. {"error":"App\\Jobs\\Synapse\\ExtractEvidenceFromDocumentJob has been attempted too many times."} 
[2026-07-21 14:59:55] staging.ERROR: App\Jobs\Synapse\ExtractEvidenceFromDocumentJob has been attempted too many times. {"exception":"[object] (Illuminate\\Queue\\MaxAttemptsExceededException(code: 0): App\\Jobs\\Synapse\\ExtractEvidenceFromDocumentJob has been attempted too many times. at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/MaxAttemptsExceededException.php:24)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(883): Illuminate\\Queue\\MaxAttemptsExceededException::forJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(592): Illuminate\\Queue\\Worker->maxAttemptsExceededException(Object(Illuminate\\Queue\\Jobs\\DatabaseJob))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(493): Illuminate\\Queue\\Worker->markJobAsFailedIfAlreadyExceedsMaxAttempts('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 3)
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions))
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions))
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle()
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle))
#15 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#16 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#17 /home/fintrixorcouk/public_html/staging/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput))
#20 /home/fintrixorcouk/public_html/staging/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput))
#21 {main}
"} 
[2026-07-21 15:35:01] staging.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":null,"env_twiml_app_sid":"AP876041309beef17757ac7ee9d1631779","identity":"agent_staging_1"} 
[2026-07-21 16:34:52] staging.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":null,"env_twiml_app_sid":"AP876041309beef17757ac7ee9d1631779","identity":"agent_staging_1"} 
[2026-07-21 17:34:43] staging.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":null,"env_twiml_app_sid":"AP876041309beef17757ac7ee9d1631779","identity":"agent_staging_1"}