T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
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Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
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We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., ?, ?, 2026-06-02 01:02:35, 2026-06-02 01:02:35)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}
[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"}
[2026-06-02 01:13:13] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xA0\x0D\x0A\x0D\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,
Alnwick Medical Group has sent a copy of your Subject Access Request
This report expires on 30/08/2026
Requestor Reference: 100355
Please do not reply to this email, replies to this address are not monitored. If you have any queries about your
report, please contact Alnwick Medical Group.
,
Alnwick Medical Group has sent a copy of your Subject Access Request
This report expires on 30/08/2026
Requestor Reference: 100355
Open report
[https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335]
Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Alnwick Medical Group.
, ?, ?, 2026-06-02 01:13:13, 2026-06-02 01:13:13)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, bounces+24082065-799b-evidence=mmalegal.co.uk@em2365.igpr.co.uk, evidence@mmalegal.co.uk, Alnwick Medical Group has sent a copy of your Subject Access Request,
Alnwick Medical Group has sent a copy of your Subject Access Request
This report expires on 30/08/2026
Requestor Reference: 100355
Please do not reply to this email, replies to this address are not monitored. If you have any queries about your
report, please contact Alnwick Medical Group.
, �
Alnwick Medical Group has sent a copy of your Subject Access Request
This report expires on 30/08/2026
Requestor Reference: 100355
�
Open report
[https://download.igpr.co.uk/Download/878d76be-446d-474b-98a1-d15dabe99335]
�
�
�
Please do not reply to this email, replies to this address are not monitored. If
you have any queries about your report, please contact Alnwick Medical Group.
�
�, ?, ?, 2026-06-02 01:13:13, 2026-06-02 01:13:13)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}
[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xA0\\x0D\\x0A\\x0D\\x0AA...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"}
[2026-06-02 01:21:02] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further to my previously emails and telephone call to your office, I confirm that I am not processing your request.
You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date.
Kind regards
Pamela McBride
Deputy Data Protection Officer/Tànaiste Oifigear Dion Data
NHS Highland NHS na Gàidhealtachd
Based at: Stèidhichte aig:
First Floor A’ chiad làr
Larch House Taigh Leargaidh
Stoneyfield Business Park Pàirc Gnìomhachais Stoneyfield
Inverness Inbhir Nis
IV2 7PA IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox:
nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously.
Next planned leave:
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
Subject: Data Subject Access Request – Hospital / NHS Trust Records
Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely
and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------
, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request.
You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date.
Kind regards
Pamela McBride
Deputy Data Protection Officer/Tànaiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
NHS Highland NHS na Gàidhealtachd
Based at: Stèidhichte aig:
First Floor A’ chiad làr
Larch House Taigh Leargaidh
Stoneyfield Business Park Pàirc Gnìomhachais Stoneyfield
Inverness Inbhir Nis
IV2 7PA IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously.
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave:
________________________________
From: MMA Legal
Sent: 01 June 2026 15:03
To: dpohighland
Subject: Data Subject Access Request - Ms Pamela Clifford
Subject: Data Subject Access Request – Hospital / NHS Trust Records
Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-02 01:21:02, 2026-06-02 01:21:02)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, nhsh.dpohighland@nhs.scot, evidence@mmalegal.co.uk, URGENT: Data Subject Access Request - Ms Pamela Clifford,
Further to my previously emails and telephone call to your office, I confirm that I am not processing your request.
You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date.
Kind regards
Pamela McBride
Deputy Data Protection Officer/T�naiste Oifigear Dion Data
NHS Highland NHS na G�idhealtachd
Based at: St�idhichte aig:
First Floor A� chiad l�r
Larch House Taigh Leargaidh
Stoneyfield Business Park P�irc Gn�omhachais Stoneyfield
Inverness Inbhir Nis
IV2 7PA IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox:
nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously.
Next planned leave:
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 15:03
To: dpohighland <nhsh.dpohighland@nhs.scot>
Subject: Data Subject Access Request - Ms Pamela Clifford
Subject: Data Subject Access Request � Hospital / NHS Trust Records
Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely
and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------
, Further to my previously emails and telephone call to your office, I confirm that I am not processing your request.
You have been asked to submit via the portal. Please do so. I will simply delete your email of today's date.
Kind regards
Pamela McBride
Deputy Data Protection Officer/T�naiste Oifigear Dion Data
TEAMS: pamela.mcbride@nhsh.nhs.scot
NHS Highland NHS na G�idhealtachd
Based at: St�idhichte aig:
First Floor A� chiad l�r
Larch House Taigh Leargaidh
Stoneyfield Business Park P�irc Gn�omhachais Stoneyfield
Inverness Inbhir Nis
IV2 7PA IV2 7PA
Our Values: Care and Compassion | Dignity and Respect | Openness, Honesty and Responsibility | Quality and Teamwork
My work pattern is:-
Mondays/Tuesdays and Wednesdays - Data Protection Team. You may wish to re-direct your email to the Data Protection Team mailbox: nhsh.dpohighland@nhs.scot which is a shared mailbox to ensure that it is answered timeously.
Thursdays and Fridays - COVID 19 Public Inquiries Team. The team can be contacted directly on a separate designated email address - nhsh.covid19publicinquiries@nhs.scot
Next planned leave:
________________________________
From: MMA Legal
Sent: 01 June 2026 15:03
To: dpohighland
Subject: Data Subject Access Request - Ms Pamela Clifford
Subject: Data Subject Access Request � Hospital / NHS Trust Records
Client Name: Ms Pamela Clifford
Client Reference: 100428
Client Address: 97 Firhill , Alness , IV17 0RT
Date of Birth: 23/08/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-02 01:21:02, 2026-06-02 01:21:02)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}
[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0naist...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"}
[2026-06-02 02:14:14] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,
Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo
Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP
email: dg.dpa-office@nhs.scot
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
Subject: Data Subject Access Request – Hospital / NHS Trust Records
Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely
and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------
, Good morning,
Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo
Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP
email: dg.dpa-office@nhs.scot
________________________________
From: MMA Legal
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office
Subject: Data Subject Access Request - Miss Fiona Watson
Subject: Data Subject Access Request – Hospital / NHS Trust Records
Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-02 02:14:14, 2026-06-02 02:14:14)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,
Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo
Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP
email: dg.dpa-office@nhs.scot
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
Subject: Data Subject Access Request � Hospital / NHS Trust Records
Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely
and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
![\"\"](\"https://u61638341.ct.sendgrid.net/wf/open?upn=u001.JqILCqgnsUl8ceHwnL-2Bdpnqy33cNNAYaeXxumlI-2FDhDmRLoJs4F4BJW2NdV7velxe2OBaqBv3WEpj4AHnvfLMX0-2B2igeZTYdbIEpHwvh0AmvVigiQqtFQD07ZmYqPlqbgXsIXQOMRvUasn52dhbG5ciVYJgc4Gey6M71WpYGywv8gHhi7wXIyuz3sIYIdXfpRDjXoRrwn6ZSTW-2Bmcz3uPKlwykDHehiey4zsl-2Ff6BTE-3D\")
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------
, Good morning,
Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo
Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP
email: dg.dpa-office@nhs.scot
________________________________
From: MMA Legal
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office
Subject: Data Subject Access Request - Miss Fiona Watson
Subject: Data Subject Access Request � Hospital / NHS Trust Records
Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-02 02:14:14, 2026-06-02 02:14:14)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}
[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"}
[2026-06-02 02:21:13] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning
No records held at NHSGGC
|
SAR Team
Digital Services
NHS Greater Glasgow & Clyde
|
Admin Building, Gartnavel Royal Campus
Glasgow, G12 0XH
Office: 0141 211 3855
|
|
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
Subject: Data Subject Access Request – Hospital / NHS Trust Records
Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely
and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------
, Morning
No records held at NHSGGC
SAR Team
Digital Services
NHS Greater Glasgow & Clyde
Admin Building, Gartnavel Royal Campus
Glasgow, G12 0XH
E-Mail: ggc.sarteam@nhs.scot
Office: 0141 211 3855
[cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd]
________________________________
From: MMA Legal
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE)
Subject: Data Subject Access Request - Mr Alex Ferguson
Subject: Data Subject Access Request – Hospital / NHS Trust Records
Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-02 02:21:13, 2026-06-02 02:21:13)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, ggc.sarteam@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Mr Alex Ferguson,
Morning
No records held at NHSGGC
|
SAR Team
Digital Services
NHS Greater Glasgow & Clyde
|
Admin Building, Gartnavel Royal Campus
Glasgow, G12 0XH
Office: 0141 211 3855
|
|
![](\"cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd\")
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Alex Ferguson
Subject: Data Subject Access Request � Hospital / NHS Trust Records
Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely
and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
![\"\"](\"https://u61638341.ct.sendgrid.net/wf/open?upn=u001.dlAkjfPXdJXWrIBVGI3x-2FWWIZm38dhzKye-2BnhtZ6FBJO2dBUWV-2B5zDQvW36if2vJSWDNSCf8ZsRjhG5uKDfSCFLnf34pc6iqiVij-2FyGi01NU3k3TLr0eEnK0ETIpF2SVrmplb-2Fxe7LSCbTzKsha8Ooy8Id7EWgbv2b7H5rfXRrcsQw1Embnk-2BF93eeqcNvsLJnQRh8mmGqAEww1vWtagMKjp-2Br-2BWE5VRRelL6Ux0GsE-3D\")
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------
, Morning
No records held at NHSGGC
SAR Team
Digital Services
NHS Greater Glasgow & Clyde
Admin Building, Gartnavel Royal Campus
Glasgow, G12 0XH
E-Mail: ggc.sarteam@nhs.scot
Office: 0141 211 3855
[cid:efe6cf2e-4484-4d7a-880d-8fc0f0aa25cd]
________________________________
From: MMA Legal
Sent: 29 May 2026 12:30
To: SAR Team (NHS GREATER GLASGOW & CLYDE)
Subject: Data Subject Access Request - Mr Alex Ferguson
Subject: Data Subject Access Request � Hospital / NHS Trust Records
Client Name: Mr Alex Ferguson
Client Reference: 100005
Client Address: 1 Ramage Square, North Leith, Edinburgh, EH6 6FA
Date of Birth: 20/03/1965
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-02 02:21:13, 2026-06-02 02:21:13)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}
[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"}
[2026-06-02 03:09:21] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient.
Regards,
Debbie Campbell
|
Sector Health Records Manager - Mental Health
Digital Services
NHS Greater Glasgow & Clyde
|
Stobhill ACH
133 Balornock Road
Glasgow G21 3UW
E-Mail: debbie.campbell6@nhs.scot
Mobile: 07980772985
|
|
|
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene
Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>;
Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde)
<gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane
(NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
|
SAR Team
Digital Services
NHS Greater Glasgow & Clyde
|
Admin Building, Gartnavel Royal Campus
Glasgow, G12 0XH
Office: 0141 211 3855
|
|
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
Subject: Data Subject Access Request – Hospital / NHS Trust Records
Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your
system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication
must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless
expressly stated.
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------
, Sensitive
I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient.
Regards,
Debbie Campbell
Sector Health Records Manager - Mental Health
Digital Services
NHS Greater Glasgow & Clyde
Stobhill ACH
133 Balornock Road
Glasgow G21 3UW
E-Mail: debbie.campbell6@nhs.scot
Mobile: 07980772985
[A blue and black logo AI-generated content may be incorrect.]
________________________________
From: SAR Team (NHS GREATER GLASGOW & CLYDE)
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE)
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
SAR Team
Digital Services
NHS Greater Glasgow & Clyde
Admin Building, Gartnavel Royal Campus
Glasgow, G12 0XH
E-Mail: ggc.sarteam@nhs.scot
Office: 0141 211 3855
[cid:d73d8121-8966-475c-91e3-f7b18e0df503]
________________________________
From: MMA Legal
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE)
Subject: Data Subject Access Request - Mr Craig Mcmaster
Subject: Data Subject Access Request – Hospital / NHS Trust Records
Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
Sensitive
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-02 03:09:21, 2026-06-02 03:09:21)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Craig Mcmaster,
I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient.
Regards,
Debbie Campbell
|
Sector Health Records Manager - Mental Health
Digital Services
NHS Greater Glasgow & Clyde
|
Stobhill ACH
133 Balornock Road
Glasgow G21 3UW
E-Mail: debbie.campbell6@nhs.scot
Mobile: 07980772985
|
|
![\"A](\"cid:21802d90-cd73-44f0-b661-4cf13c20d3af\")
|
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene
Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>;
Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde)
<gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane
(NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
|
SAR Team
Digital Services
NHS Greater Glasgow & Clyde
|
Admin Building, Gartnavel Royal Campus
Glasgow, G12 0XH
Office: 0141 211 3855
|
|
![](\"cid:d73d8121-8966-475c-91e3-f7b18e0df503\")
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Craig Mcmaster
Subject: Data Subject Access Request � Hospital / NHS Trust Records
Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your
system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication
must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless
expressly stated.
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------
, Sensitive
I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient.
Regards,
Debbie Campbell
Sector Health Records Manager - Mental Health
Digital Services
NHS Greater Glasgow & Clyde
Stobhill ACH
133 Balornock Road
Glasgow G21 3UW
E-Mail: debbie.campbell6@nhs.scot
Mobile: 07980772985
[A blue and black logo AI-generated content may be incorrect.]
________________________________
From: SAR Team (NHS GREATER GLASGOW & CLYDE)
Sent: 29 May 2026 13:06
To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE)
Subject: Fw: Data Subject Access Request - Mr Craig Mcmaster
SAR Team
Digital Services
NHS Greater Glasgow & Clyde
Admin Building, Gartnavel Royal Campus
Glasgow, G12 0XH
E-Mail: ggc.sarteam@nhs.scot
Office: 0141 211 3855
[cid:d73d8121-8966-475c-91e3-f7b18e0df503]
________________________________
From: MMA Legal
Sent: 29 May 2026 13:01
To: SAR Team (NHS GREATER GLASGOW & CLYDE)
Subject: Data Subject Access Request - Mr Craig Mcmaster
Subject: Data Subject Access Request � Hospital / NHS Trust Records
Client Name: Mr Craig Mcmaster
Client Reference: 100424
Client Address: 79a, Westwood Avenue, Ayrshire, KA8 0RL
Date of Birth: 08/06/1976
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
Sensitive
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-02 03:09:21, 2026-06-02 03:09:21)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
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#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
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#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
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#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
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#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}
[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"}
[2026-06-02 03:13:42] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient.
Regards,
Debbie Campbell
|
Sector Health Records Manager - Mental Health
Digital Services
NHS Greater Glasgow & Clyde
|
Stobhill ACH
133 Balornock Road
Glasgow G21 3UW
E-Mail: debbie.campbell6@nhs.scot
Mobile: 07980772985
|
|
|
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene
Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>;
Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde)
<gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane
(NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
|
SAR Team
Digital Services
NHS Greater Glasgow & Clyde
|
Admin Building, Gartnavel Royal Campus
Glasgow, G12 0XH
Office: 0141 211 3855
|
|
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
Subject: Data Subject Access Request – Hospital / NHS Trust Records
Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your
system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication
must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless
expressly stated.
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------
, Sensitive
I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient.
Regards,
Debbie Campbell
Sector Health Records Manager - Mental Health
Digital Services
NHS Greater Glasgow & Clyde
Stobhill ACH
133 Balornock Road
Glasgow G21 3UW
E-Mail: debbie.campbell6@nhs.scot
Mobile: 07980772985
[A blue and black logo AI-generated content may be incorrect.]
________________________________
From: SAR Team (NHS GREATER GLASGOW & CLYDE)
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE)
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
SAR Team
Digital Services
NHS Greater Glasgow & Clyde
Admin Building, Gartnavel Royal Campus
Glasgow, G12 0XH
E-Mail: ggc.sarteam@nhs.scot
Office: 0141 211 3855
[cid:47549ca0-412c-4c94-868e-c36f8962c0a6]
________________________________
From: MMA Legal
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE)
Subject: Data Subject Access Request - Mr Gerald Coffield
Subject: Data Subject Access Request – Hospital / NHS Trust Records
Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
Sensitive
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-02 03:13:42, 2026-06-02 03:13:42)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, debbie.campbell6@nhs.scot, evidence@mmalegal.co.uk, Fw: Data Subject Access Request - Mr Gerald Coffield,
I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient.
Regards,
Debbie Campbell
|
Sector Health Records Manager - Mental Health
Digital Services
NHS Greater Glasgow & Clyde
|
Stobhill ACH
133 Balornock Road
Glasgow G21 3UW
E-Mail: debbie.campbell6@nhs.scot
Mobile: 07980772985
|
|
![\"A](\"cid:805b2e13-e67c-4d91-94db-50e9429597cd\")
|
From: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) <Patricia.Doherty2@nhs.scot>; Yvonne McFarlane (NHS Greater Glasgow and Clyde) <Yvonne.McFarlane4@nhs.scot>; Elizabeth Campbell (NHS Greater Glasgow and Clyde) <Elizabeth.Campbell9@nhs.scot>; Irene
Whyte (NHS Greater Glasgow and Clyde) <Irene.Whyte2@nhs.scot>; Debbie Campbell (NHS Greater Glasgow and Clyde) <debbie.campbell6@nhs.scot>; Jenna Omand (NHS Greater Glasgow and Clyde) <Jenna.Omand2@nhs.scot>; Roslyn Buirds (NHS Greater Glasgow and Clyde) <Roslyn.Buirds2@nhs.scot>;
Jennifer Mill (NHS Greater Glasgow and Clyde) <Jennifer.Mill2@nhs.scot>; Gillian Barr (NHS Greater Glasgow and Clyde) <Gillian.Barr2@nhs.scot>; Suzy Gillan (NHS Greater Glasgow and Clyde) <Suzy.Gillan@nhs.scot>; Gillian Vercoe (NHS Greater Glasgow and Clyde)
<gillian.vercoe2@nhs.scot>; Francesca Curren (NHS Greater Glasgow and Clyde) <Francesca.Curren@nhs.scot>; Lindsay Jack (NHS Greater Glasgow and Clyde) <Lindsay.Jack@nhs.scot>; Linda Keenan (NHS Greater Glasgow and Clyde) <Linda.Keenan2@nhs.scot>; Laura Mcshane
(NHS Greater Glasgow and Clyde) <laura.mcshane3@nhs.scot>; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) <kirsteen.mcgowan@nhs.scot>; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE) <ggc.inverclydecamhs@nhs.scot>
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
|
SAR Team
Digital Services
NHS Greater Glasgow & Clyde
|
Admin Building, Gartnavel Royal Campus
Glasgow, G12 0XH
Office: 0141 211 3855
|
|
![](\"cid:47549ca0-412c-4c94-868e-c36f8962c0a6\")
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE) <ggc.sarteam@nhs.scot>
Subject: Data Subject Access Request - Mr Gerald Coffield
Subject: Data Subject Access Request � Hospital / NHS Trust Records
Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your
system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication
must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless
expressly stated.
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------
, Sensitive
I refer to your request below and write to advise that we do not hold any Adult Mental Health records for this patient.
Regards,
Debbie Campbell
Sector Health Records Manager - Mental Health
Digital Services
NHS Greater Glasgow & Clyde
Stobhill ACH
133 Balornock Road
Glasgow G21 3UW
E-Mail: debbie.campbell6@nhs.scot
Mobile: 07980772985
[A blue and black logo AI-generated content may be incorrect.]
________________________________
From: SAR Team (NHS GREATER GLASGOW & CLYDE)
Sent: 01 June 2026 16:26
To: Patricia Doherty (NHS Greater Glasgow and Clyde) ; Yvonne McFarlane (NHS Greater Glasgow and Clyde) ; Elizabeth Campbell (NHS Greater Glasgow and Clyde) ; Irene Whyte (NHS Greater Glasgow and Clyde) ; Debbie Campbell (NHS Greater Glasgow and Clyde) ; Jenna Omand (NHS Greater Glasgow and Clyde) ; Roslyn Buirds (NHS Greater Glasgow and Clyde) ; Jennifer Mill (NHS Greater Glasgow and Clyde) ; Gillian Barr (NHS Greater Glasgow and Clyde) ; Suzy Gillan (NHS Greater Glasgow and Clyde) ; Gillian Vercoe (NHS Greater Glasgow and Clyde) ; Francesca Curren (NHS Greater Glasgow and Clyde) ; Lindsay Jack (NHS Greater Glasgow and Clyde) ; Linda Keenan (NHS Greater Glasgow and Clyde) ; Laura Mcshane (NHS Greater Glasgow and Clyde) ; Kirsteen Mcgowan (NHS Greater Glasgow and Clyde) ; INVERCLYDECAMHS (NHS GREATER GLASGOW & CLYDE)
Subject: Fw: Data Subject Access Request - Mr Gerald Coffield
SAR Team
Digital Services
NHS Greater Glasgow & Clyde
Admin Building, Gartnavel Royal Campus
Glasgow, G12 0XH
E-Mail: ggc.sarteam@nhs.scot
Office: 0141 211 3855
[cid:47549ca0-412c-4c94-868e-c36f8962c0a6]
________________________________
From: MMA Legal
Sent: 01 June 2026 16:21
To: SAR Team (NHS GREATER GLASGOW & CLYDE)
Subject: Data Subject Access Request - Mr Gerald Coffield
Subject: Data Subject Access Request � Hospital / NHS Trust Records
Client Name: Mr Gerald Coffield
Client Reference: 100831
Client Address: 6 Affric Avenue, Airdrie, ML6 7NE
Date of Birth: 13/02/1977
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
Sensitive
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-02 03:13:42, 2026-06-02 03:13:42)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}
[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"}
[2026-06-02 03:38:42] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,
Further your email below, I have checked our records and systems
A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026
The Royal Mail tracking code is AS 5474 6771 8GB
Kind Regards
Lauren Welsh
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076 Ext
No 27076
Direct Email:
Lauren.Welsh@aapct.scot.nhs.uk
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records
Good afternoon,
We write in relation to the above matter.
As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.
We to date have not received any response/acknowledgement and are now chasing the same.
Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.
Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process.
Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO).
Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind.
We look forward to your response.
Kind regards,
James
Investigations Team
MMA Legal
E: Evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list
of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account
details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended
recipient of this email please contact us immediately.
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------
, Good Afternoon,
Further your email below, I have checked our records and systems
A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026
The Royal Mail tracking code is AS 5474 6771 8GB
Kind Regards
Lauren Welsh
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076 Ext No 27076
Direct Email: Lauren.Welsh@aapct.scot.nhs.uk
________________________________
From: evidence@mmalegal.co.uk
Sent: 28 May 2026 12:28
To: aa.Subject Access Request
Subject: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records
Good afternoon,
We write in relation to the above matter.
As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.
We to date have not received any response/acknowledgement and are now chasing the same.
Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.
Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process.
Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO).
Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind.
We look forward to your response.
Kind regards,
James
Investigations Team
MMA Legal
E: Evidence@mmalegal.co.uk
T: 0161 563 0816
[cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91]
MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-02 03:38:42, 2026-06-02 03:38:42)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, subjectaccessrequest@aapct.scot.nhs.uk, evidence@mmalegal.co.uk, Re: Our ref: 100040; Data Subject Access Request – Hospital / NHS Trust Records,
Good Afternoon,
Further your email below, I have checked our records and systems
A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026
The Royal Mail tracking code is AS 5474 6771 8GB
Kind Regards
Lauren Welsh
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076 Ext
No 27076
Direct Email:
Lauren.Welsh@aapct.scot.nhs.uk
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 28 May 2026 12:28
To: aa.Subject Access Request <SubjectAccessRequest@aapct.scot.nhs.uk>
Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records
Good afternoon,
We write in relation to the above matter.
As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.
We to date have not received any response/acknowledgement and are now chasing the same.
Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.
Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process.
Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO).
Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind.
We look forward to your response.
Kind regards,
James
Investigations Team
MMA Legal
E: Evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list
of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account
details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended
recipient of this email please contact us immediately.
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------
, Good Afternoon,
Further your email below, I have checked our records and systems
A copy of patient's medical records were provided and posted by Special Delivery on 12th May 2026
The Royal Mail tracking code is AS 5474 6771 8GB
Kind Regards
Lauren Welsh
Legal Administrator
Legal Office
University Hospital Crosshouse
Tel 01563 827076 Ext No 27076
Direct Email: Lauren.Welsh@aapct.scot.nhs.uk
________________________________
From: evidence@mmalegal.co.uk
Sent: 28 May 2026 12:28
To: aa.Subject Access Request
Subject: Our ref: 100040; Data Subject Access Request � Hospital / NHS Trust Records
Good afternoon,
We write in relation to the above matter.
As you will be aware, we sent our Clients DSAR on 20th April 2026, and a response was due on or before 20th May 2026.
We to date have not received any response/acknowledgement and are now chasing the same.
Can you please confirm as a matter of urgency that the DSAR sent on XX XXXX 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.
Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process.
Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO).
Given the nature and sensitivity surrounding our clients request, we would prefer to work with you rather than against and request that we both have our clients best interests in mind.
We look forward to your response.
Kind regards,
James
Investigations Team
MMA Legal
E: Evidence@mmalegal.co.uk
T: 0161 563 0816
[cid:4e6142fb-87df-4e87-a1ae-e234f6c89d53][cid:2c9e5d1c-32aa-4433-83dc-f759d0208b91]
MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-02 03:38:42, 2026-06-02 03:38:42)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}
[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"}
[2026-06-02 03:42:46] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,
Good afternoon
Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you. We will be back in touch with you in due
course to provide our final response.
Kind regards
Jackie Christie
Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct
Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk
Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292
612223 | www.south-ayrshire.gov.uk
**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.
**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
, Good afternoon
Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response.
Kind regards
Jackie Christie
Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk
Oifigear Gèillidh Fiosrachaidh & Dàta | Seirbheisean Riaghlaidh Deamocratach | Prìomh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk
[ERS Gold Award]
________________________________
**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.
**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-02 03:42:46, 2026-06-02 03:42:46)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@south-ayrshire.gov.uk, evidence@mmalegal.co.uk, Subject Access Request - Ref. SAR/2026/100,
Good afternoon
Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client’s records to you. We will be back in touch with you in due
course to provide our final response.
Kind regards
Jackie Christie
Information Governance |Chief Executive’s Office | DataProtection@south-ayrshire.gov.uk |Direct
Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk
Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292
612223 | www.south-ayrshire.gov.uk
![\"ERS](\"cid:image001.jpg@01DCF1EC.ECDD1540\")
**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.
**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk
, Good afternoon
Please find attached a letter advising that it is necessary for us to extend the timescales for providing your client's records to you. We will be back in touch with you in due course to provide our final response.
Kind regards
Jackie Christie
Information Governance |Chief Executive's Office | DataProtection@south-ayrshire.gov.uk |Direct Line: 01292 612223 |South Ayrshire Council | County Buildings | Wellington Square |Ayr | KA7 1DR | www.south-ayrshire.gov.uk
Oifigear G�illidh Fiosrachaidh & D�ta | Seirbheisean Riaghlaidh Deamocratach | Pr�omh RoinnTogalaichean Siorrachd | DataProtection@south-ayrshire.gov.uk | Tel: 01292 612223 | www.south-ayrshire.gov.uk
[ERS Gold Award]
________________________________
**********************************************************************
This email and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they
are addressed. If you have received this email in error please notify
South Ayrshire Council, 0300 123 0900.
This footnote also confirms that this email message has been swept by websense for the presence of computer viruses.
**********************************************************************
Visit our web site at www.south-ayrshire.gov.uk, ?, ?, 2026-06-02 03:42:46, 2026-06-02 03:42:46)) at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}
[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE8illid...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2540): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2556): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/staging/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(35): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/staging/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/staging/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/staging/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"}
[2026-06-02 04:02:37] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],
OFFICIAL
Good Morning.
Please find attached the response to your recent Subject Access request.
Kind regards,
Data Protection Team
Information Management
Police Scotland / Poileas Alba
Team Email / Post-d na Sgioba:
DataProtectionSubjectAccess@scotland.police.uk
Website / Làrach-lìn:
www.scotland.police.uk
Twitter: @policescotland
Facebook:
www.facebook.com/policescotland
From: evidence@mmalegal.co.uk <evidence@mmalegal.co.uk>
Sent: 29 May 2026 12:39
To: Data Protection Subject Access <DataProtectionSubjectAccess@Scotland.police.uk>
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]
|
CAUTION: This email originated from outside the organization. Do not click links or open attachments
unless you recognize the sender and know the content is safe.
|
We thank you for your correspondence and note their contents of your email.
Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information.
We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father).
MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the
Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring
any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.
OFFICIAL
Good afternoon.
With regards to the attached can you please confirm your clients correct date of birth?
Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.
Additionally, if you have any previous address details for your client these would be greatly appreciated too.
Many thanks and kind regards,
Data Protection Team
Police Scotland
|
CAUTION: This email originated from outside the organization. Do not click links or open attachments
unless you recognize the sender and know the content is safe.
|
Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018
Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:
We act on behalf of the above-named client.
Please find the enclosed request.
This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
We thank you for your assistance in this matter.
Yours faithfully,
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must
be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly
stated.
, OFFICIAL
Good Morning.
Please find attached the response to your recent Subject Access request.
Kind regards,
Data Protection Team
Information Management
Police Scotland / Poileas Alba
Team Email / Post-d na Sgioba: DataProtectionSubjectAccess@scotland.police.uk
Website / Làrach-lìn: www.scotland.police.uk
Twitter: @policescotland
Facebook: www.facebook.com/policescotland
From: evidence@mmalegal.co.uk
Sent: 29 May 2026 12:39
To: Data Protection Subject Access
Subject: Re: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]
CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.
Good Afternoon,
We thank you for your correspondence and note their contents of your email.
Please find attached a signed mandate from our client allowing us to request her files on her behalf with the correct information.
We have no previous addresses unfortunately however I can provide our clients parents names which are Pearl Cross (Mother) and William Cross (Father).
Kind regards
Investigations Team
MMA Legal
E: Evidence@mmalegal.co.uk
T: 0161 563 0816
[cid:image001.png@01DCF1A2.AAF214E0][cid:image002.png@01DCF1A2.AAF214E0]
MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.
________________________________
From: Data Protection Subject Access >
Sent: 04 May 2026 2:27 PM
To: evidence@mmalegal.co.uk >
Subject: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL]
OFFICIAL
Good afternoon.
With regards to the attached can you please confirm your clients correct date of birth?
Unfortunately, the mandate, letter and email provided all list a different date of birth from the one on your clients provided identification.
Additionally, if you have any previous address details for your client these would be greatly appreciated too.
Many thanks and kind regards,
Data Protection Team
Police Scotland
From: MMA Legal >
Sent: 23 April 2026 10:55
To: Data Protection Subject Access >
Subject: Data Subject Access Request - Miss Angella Cross
CAUTION: This email originated from outside the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.
Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018
Client Name: Miss Angella Cross
Client Reference: 100217
Client Address: 44 Woodburn Bank, Dalkeith, EH22 2EY
Date of Birth: 22/02/1967
Also Known As:
Name in Care:
Dear Sir/Madam,
We act on behalf of the above-named client.
Please find the enclosed request.
This request is made under Article 15 of the UK General Data Protection Regulation and Section 45 of the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated., ?, ?, 2026-06-02 04:02:37, 2026-06-02 04:02:37)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\xE0rach-...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_staging, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotectionsubjectaccess@scotland.police.uk, evidence@mmalegal.co.uk, RE: SAR-26-04050 - FW: Data Subject Access Request - Miss Angella Cross [OFFICIAL],
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