[2026-08-05 00:00:21] production.INFO: ClassifyInboundEmailJob: message 15079 classified as 'dsar_response' (high). [2026-08-05 00:00:24] production.INFO: FindRelatedDsarJob: message 15079 — dsar_ref='', inst_ref=''. [2026-08-05 00:00:27] production.INFO: FindRelatedDsarJob: message 15079 — AI matcher dsar_id=, confidence=low. [2026-08-05 00:00:29] production.INFO: FindRelatedDsarJob: message 15079 response_type=portal_response. [2026-08-05 00:00:29] production.INFO: FindRelatedDsarJob: message 15079 → triage_queue=portal_response (response_type=portal_response, dsar_id=none). [2026-08-05 00:15:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 00:27:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 00:53:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 01:15:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 01:27:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 01:53:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 02:15:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 02:27:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 02:52:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 03:15:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 03:27:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 03:52:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 04:15:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 04:26:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 04:52:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 05:15:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 05:26:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 05:52:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 06:15:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 06:26:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 06:52:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 07:14:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 07:26:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 07:52:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 08:14:36] production.INFO: ExtractMessageAttachmentsJob: attachment 10653 (image001.jpg) skipped — unsupported type. [2026-08-05 08:14:42] production.INFO: ClassifyInboundEmailJob: message 15095 classified as 'dsar_response' (high). [2026-08-05 08:14:43] production.INFO: FindRelatedDsarJob: message 15095 — dsar_ref='', inst_ref=''. [2026-08-05 08:14:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 08:14:47] production.INFO: FindRelatedDsarJob: message 15095 — AI matcher dsar_id=, confidence=medium. [2026-08-05 08:14:52] production.INFO: FindRelatedDsarJob: message 15095 response_type=portal_response. [2026-08-05 08:14:52] production.INFO: FindRelatedDsarJob: message 15095 → triage_queue=portal_response (response_type=portal_response, dsar_id=none). [2026-08-05 08:24:01] production.INFO: ClassifyInboundEmailJob: message 15096 classified as 'dsar_response' (high). [2026-08-05 08:24:01] production.INFO: FindRelatedDsarJob: message 15096 matched via regex reference 'DSAR-20260721-09F850' → DSAR 4008. [2026-08-05 08:24:02] production.INFO: FindRelatedDsarJob: message 15096 response_type=portal_response. [2026-08-05 08:24:02] production.INFO: FindRelatedDsarJob: message 15096 → triage_queue=portal_response (response_type=portal_response, dsar_id=4008). [2026-08-05 08:26:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 08:35:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":null,"resolved_phone_number_id":null,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 08:35:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 08:36:02] production.INFO: ClassifyInboundEmailJob: message 15097 classified as 'dsar_response' (high). [2026-08-05 08:36:02] production.INFO: FindRelatedDsarJob: message 15097 matched via regex reference 'DSAR-20260721-1335F0' → DSAR 4007. [2026-08-05 08:36:04] production.INFO: FindRelatedDsarJob: message 15097 response_type=portal_response. [2026-08-05 08:36:04] production.INFO: FindRelatedDsarJob: message 15097 → triage_queue=portal_response (response_type=portal_response, dsar_id=4007). [2026-08-05 08:41:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} [2026-08-05 08:44:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 08:44:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 08:45:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} [2026-08-05 08:45:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} [2026-08-05 08:45:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} [2026-08-05 08:45:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} [2026-08-05 08:51:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 08:52:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 08:54:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 08:54:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} [2026-08-05 08:55:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 08:55:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 08:55:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} [2026-08-05 08:55:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 08:57:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 08:57:48] production.DEBUG: Twilio Request {"Called":"+441615700555","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA4e5acb36bb6dd61db84e5311a0f2b964","To":"+441615700555","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E0ZTVhY2IzNmJiNmRkNjFkYjg0ZTUzMTFhMGYyYjk2NCIsImZyb20iOiIrNDQ3NzU0Njc2ODg2IiwidG8iOiIrNDQxNjE1NzAwNTU1IiwiaWF0IjoiMTc4NTkxNjY2OCJ9.gi5iUWzMqe-6o6gh15aC1_SLFKHCKOYB1ymfPinJIsMEzxKzLi4y6tL6UTV7q5VXfRMyrDQl1nFv3PpswW56ew%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447754676886","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447754676886","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} [2026-08-05 09:00:31] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA4e5acb36bb6dd61db84e5311a0f2b964","DialCallSid":"CA4e2c61dcadb0982e4f1d7fc7440fde19","DialCallStatus":"completed","DialCallDuration":"151"} [2026-08-05 09:00:44] production.INFO: AutoTranscribeRecordingJob: submitted recording 3183 → AssemblyAI ca148e8a-1d4a-40ba-ad23-4c4d321e6c64 [2026-08-05 09:01:45] production.DEBUG: CheckTranscriptionStatusJob: recording 3183 → AssemblyAI status=completed (check #0) [2026-08-05 09:01:45] production.INFO: CheckTranscriptionStatusJob: completed for recording 3183 after 0 checks. [2026-08-05 09:01:46] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3183. {"status":404,"body":"Not found"} [2026-08-05 09:01:48] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3183 [2026-08-05 09:02:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 09:02:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 09:03:29] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA670bff117d06ce4fba9387970d9dba16","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4589"} [2026-08-05 09:03:29] production.DEBUG: TwilioController: handleOutbound {"call_id":4589,"CallSid":"CA670bff117d06ce4fba9387970d9dba16","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA670bff117d06ce4fba9387970d9dba16","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4589"}} [2026-08-05 09:04:18] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA8331b5ce84f3a3a1279603c1b4506f49","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4590"} [2026-08-05 09:04:18] production.DEBUG: TwilioController: handleOutbound {"call_id":4590,"CallSid":"CA8331b5ce84f3a3a1279603c1b4506f49","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA8331b5ce84f3a3a1279603c1b4506f49","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4590"}} [2026-08-05 09:04:27] production.INFO: AutoTranscribeRecordingJob: submitted recording 3184 → AssemblyAI 3782decb-4778-48c7-a6f0-2a233c719910 [2026-08-05 09:05:00] production.INFO: AutoTranscribeRecordingJob: submitted recording 3185 → AssemblyAI 500ea706-887e-48f1-851b-a693654cfd92 [2026-08-05 09:05:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:05:29] production.DEBUG: CheckTranscriptionStatusJob: recording 3184 → AssemblyAI status=completed (check #0) [2026-08-05 09:05:29] production.INFO: CheckTranscriptionStatusJob: completed for recording 3184 after 0 checks. [2026-08-05 09:05:30] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3184. {"status":404,"body":"Not found"} [2026-08-05 09:05:32] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3184 [2026-08-05 09:05:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 09:06:07] production.DEBUG: CheckTranscriptionStatusJob: recording 3185 → AssemblyAI status=completed (check #0) [2026-08-05 09:06:07] production.INFO: CheckTranscriptionStatusJob: completed for recording 3185 after 0 checks. [2026-08-05 09:06:07] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3185. {"status":404,"body":"Not found"} [2026-08-05 09:06:09] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3185 [2026-08-05 09:06:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 09:06:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 09:06:42] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA123b6818f1641fb8d0057922e910b086","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4591"} [2026-08-05 09:06:42] production.DEBUG: TwilioController: handleOutbound {"call_id":4591,"CallSid":"CA123b6818f1641fb8d0057922e910b086","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA123b6818f1641fb8d0057922e910b086","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4591"}} [2026-08-05 09:06:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:07:02] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc781aa2ab9b6a743cd00ad08f763523e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4592"} [2026-08-05 09:07:02] production.DEBUG: TwilioController: handleOutbound {"call_id":4592,"CallSid":"CAc781aa2ab9b6a743cd00ad08f763523e","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc781aa2ab9b6a743cd00ad08f763523e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4592"}} [2026-08-05 09:07:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 09:08:04] production.INFO: AutoTranscribeRecordingJob: submitted recording 3186 → AssemblyAI a2e9bffa-ce6c-4c68-b0bc-dd09a7fad5ba [2026-08-05 09:08:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 09:08:38] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA8e858ec9aec894722f25ae6e11035f46","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4593"} [2026-08-05 09:08:38] production.DEBUG: TwilioController: handleOutbound {"call_id":4593,"CallSid":"CA8e858ec9aec894722f25ae6e11035f46","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA8e858ec9aec894722f25ae6e11035f46","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4593"}} [2026-08-05 09:08:57] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAd5320b498faffc3f8e6df4f2aaabb0b3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4594"} [2026-08-05 09:08:57] production.DEBUG: TwilioController: handleOutbound {"call_id":4594,"CallSid":"CAd5320b498faffc3f8e6df4f2aaabb0b3","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAd5320b498faffc3f8e6df4f2aaabb0b3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4594"}} [2026-08-05 09:09:05] production.DEBUG: CheckTranscriptionStatusJob: recording 3186 → AssemblyAI status=completed (check #0) [2026-08-05 09:09:05] production.INFO: CheckTranscriptionStatusJob: completed for recording 3186 after 0 checks. [2026-08-05 09:09:06] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3186. {"status":404,"body":"Not found"} [2026-08-05 09:09:06] production.INFO: ClassifyAndScoreCallJob: skipping recording 3186 — too short to classify (duration=28s, words=70). [2026-08-05 09:09:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:09:29] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA3293b5969a5b984663f184c97c7e6924","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EzMjkzYjU5NjlhNWI5ODQ2NjNmMTg0Yzk3YzdlNjkyNCIsImZyb20iOiIrNDQ3NTM5MzM2MjM0IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTkxNzM2OCJ9.FYwF5cDvlrh8cPlhrHD5P3XZGSZYlLhwgvqAXPitesNWW7c7tVctLKwt8oU9zkAmD6bLNt2s5pEFHwc7HZ55eQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447539336234","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447539336234","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} [2026-08-05 09:09:43] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA12ddf507489e9d31a31795432862aa7c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4596"} [2026-08-05 09:09:43] production.DEBUG: TwilioController: handleOutbound {"call_id":4596,"CallSid":"CA12ddf507489e9d31a31795432862aa7c","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA12ddf507489e9d31a31795432862aa7c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4596"}} [2026-08-05 09:09:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:09:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:09:58] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA3293b5969a5b984663f184c97c7e6924","DialCallSid":"CAe9b373d1eec402e2d1756092b719760a","DialCallStatus":"completed","DialCallDuration":"16"} [2026-08-05 09:10:00] production.INFO: AutoTranscribeRecordingJob: submitted recording 3187 → AssemblyAI 668170f9-1191-4f15-ad64-65d30863cc3f [2026-08-05 09:10:07] production.INFO: AutoTranscribeRecordingJob: submitted recording 3188 → AssemblyAI 00f09b8a-c11d-4a0e-ba99-7c7d71752dec [2026-08-05 09:10:15] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAa5e1b9cfd292c3a8c206d03f1b05295b","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FhNWUxYjljZmQyOTJjM2E4YzIwNmQwM2YxYjA1Mjk1YiIsImZyb20iOiIrNDQ3NTM5MzM2MjM0IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTkxNzQxNCJ9.v2hpaD_LbucUs1nX1FdPeJ5YoXkLgwhiC8sL9w4S4qGLPW3crfKlBcSL7AJ3rDwx5Cb-lT7yn23k53xqCj0tog%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447539336234","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447539336234","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} [2026-08-05 09:10:34] production.INFO: AutoTranscribeRecordingJob: submitted recording 3189 → AssemblyAI 3e32d4f5-f22d-4dd5-ac7d-f1d1259a97e0 [2026-08-05 09:11:02] production.DEBUG: CheckTranscriptionStatusJob: recording 3187 → AssemblyAI status=completed (check #0) [2026-08-05 09:11:02] production.INFO: CheckTranscriptionStatusJob: completed for recording 3187 after 0 checks. [2026-08-05 09:11:02] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3187. {"status":404,"body":"Not found"} [2026-08-05 09:11:02] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 3187. [2026-08-05 09:11:09] production.DEBUG: CheckTranscriptionStatusJob: recording 3188 → AssemblyAI status=completed (check #0) [2026-08-05 09:11:09] production.INFO: CheckTranscriptionStatusJob: completed for recording 3188 after 0 checks. [2026-08-05 09:11:10] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3188. {"status":404,"body":"Not found"} [2026-08-05 09:11:10] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 3188. [2026-08-05 09:11:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:11:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:11:33] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA82e214e53d6793dfcb05032e9e139db1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4598"} [2026-08-05 09:11:33] production.DEBUG: TwilioController: handleOutbound {"call_id":4598,"CallSid":"CA82e214e53d6793dfcb05032e9e139db1","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA82e214e53d6793dfcb05032e9e139db1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4598"}} [2026-08-05 09:11:34] production.DEBUG: CheckTranscriptionStatusJob: recording 3189 → AssemblyAI status=completed (check #0) [2026-08-05 09:11:34] production.INFO: CheckTranscriptionStatusJob: completed for recording 3189 after 0 checks. [2026-08-05 09:11:35] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3189. {"status":404,"body":"Not found"} [2026-08-05 09:11:35] production.INFO: ClassifyAndScoreCallJob: skipping recording 3189 — too short to classify (duration=26s, words=81). [2026-08-05 09:11:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:11:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:12:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:12:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:12:35] production.INFO: AutoTranscribeRecordingJob: submitted recording 3190 → AssemblyAI d96ad0cf-161a-4461-a383-b52a1ddba6ad [2026-08-05 09:12:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 09:12:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:13:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 09:13:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 09:13:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:13:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 09:13:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:13:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:13:35] production.DEBUG: CheckTranscriptionStatusJob: recording 3190 → AssemblyAI status=completed (check #0) [2026-08-05 09:13:35] production.INFO: CheckTranscriptionStatusJob: completed for recording 3190 after 0 checks. [2026-08-05 09:13:36] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3190. {"status":404,"body":"Not found"} [2026-08-05 09:13:37] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3190 [2026-08-05 09:13:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 09:13:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:13:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:14:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:14:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:14:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:14:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:14:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:14:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 09:14:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:14:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:14:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:15:22] production.INFO: ClassifyInboundEmailJob: message 15114 classified as 'generic' (high). [2026-08-05 09:15:58] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 15114 (client 1090, 1 handler(s)). [2026-08-05 09:16:34] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAa5e1b9cfd292c3a8c206d03f1b05295b","DialCallSid":"CAfe5daa3e3142ab134a7daa12565304f7","DialCallStatus":"completed","DialCallDuration":"370"} [2026-08-05 09:16:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 09:16:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 09:16:51] production.INFO: AutoTranscribeRecordingJob: submitted recording 3191 → AssemblyAI f9ca15a8-d16f-48e8-8b27-f56d690bbde2 [2026-08-05 09:16:56] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAeb7104ad853f4566b6b00ef85ebbea72","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4599"} [2026-08-05 09:16:56] production.DEBUG: TwilioController: handleOutbound {"call_id":4599,"CallSid":"CAeb7104ad853f4566b6b00ef85ebbea72","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAeb7104ad853f4566b6b00ef85ebbea72","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4599"}} [2026-08-05 09:17:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:17:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:17:52] production.DEBUG: CheckTranscriptionStatusJob: recording 3191 → AssemblyAI status=completed (check #0) [2026-08-05 09:17:52] production.INFO: CheckTranscriptionStatusJob: completed for recording 3191 after 0 checks. [2026-08-05 09:17:53] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3191. {"status":404,"body":"Not found"} [2026-08-05 09:17:53] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 3191. [2026-08-05 09:18:02] production.INFO: AutoTranscribeRecordingJob: submitted recording 3192 → AssemblyAI 2fe43356-8c4f-48b5-979d-915a5d498826 [2026-08-05 09:19:03] production.DEBUG: CheckTranscriptionStatusJob: recording 3192 → AssemblyAI status=completed (check #0) [2026-08-05 09:19:03] production.INFO: CheckTranscriptionStatusJob: completed for recording 3192 after 0 checks. [2026-08-05 09:19:03] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3192. {"status":404,"body":"Not found"} [2026-08-05 09:19:05] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3192 [2026-08-05 09:19:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:19:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 09:22:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 09:23:12] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd26a3aa997f4ec5c5c15d17ef6594318","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4600"} [2026-08-05 09:23:12] production.DEBUG: TwilioController: handleOutbound {"call_id":4600,"CallSid":"CAd26a3aa997f4ec5c5c15d17ef6594318","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAd26a3aa997f4ec5c5c15d17ef6594318","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4600"}} [2026-08-05 09:23:56] production.INFO: AutoTranscribeRecordingJob: submitted recording 3193 → AssemblyAI b55f86ce-7050-4524-ae1f-f5a9bb117c18 [2026-08-05 09:24:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 09:24:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 09:24:58] production.DEBUG: CheckTranscriptionStatusJob: recording 3193 → AssemblyAI status=completed (check #0) [2026-08-05 09:24:58] production.INFO: CheckTranscriptionStatusJob: completed for recording 3193 after 0 checks. [2026-08-05 09:24:58] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3193. {"status":404,"body":"Not found"} [2026-08-05 09:25:00] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3193 [2026-08-05 09:25:04] production.DEBUG: temp/dsar-merged-4481f1b7-785f-449f-8a17-c64ecadfed68.pdf [2026-08-05 09:25:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 09:25:19] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA2c412e3c2b4c4baaacec665035b20a59","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4601"} [2026-08-05 09:25:19] production.DEBUG: TwilioController: handleOutbound {"call_id":4601,"CallSid":"CA2c412e3c2b4c4baaacec665035b20a59","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA2c412e3c2b4c4baaacec665035b20a59","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4601"}} [2026-08-05 09:25:55] production.INFO: AutoTranscribeRecordingJob: submitted recording 3194 → AssemblyAI b1424e95-fe24-497a-a798-9e88c6278013 [2026-08-05 09:26:35] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAeb546d9cd82e1d3c86a4ea4c97c868ee","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4602"} [2026-08-05 09:26:35] production.DEBUG: TwilioController: handleOutbound {"call_id":4602,"CallSid":"CAeb546d9cd82e1d3c86a4ea4c97c868ee","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAeb546d9cd82e1d3c86a4ea4c97c868ee","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4602"}} [2026-08-05 09:26:56] production.DEBUG: CheckTranscriptionStatusJob: recording 3194 → AssemblyAI status=completed (check #0) [2026-08-05 09:26:56] production.INFO: CheckTranscriptionStatusJob: completed for recording 3194 after 0 checks. [2026-08-05 09:26:57] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3194. {"status":404,"body":"Not found"} [2026-08-05 09:26:57] production.INFO: ClassifyAndScoreCallJob: skipping recording 3194 — too short to classify (duration=25s, words=75). [2026-08-05 09:27:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 09:27:29] production.INFO: AutoTranscribeRecordingJob: submitted recording 3195 → AssemblyAI d445accb-3340-4107-821e-8eb44ab06e06 [2026-08-05 09:27:31] production.DEBUG: temp/dsar-merged-fcb2c942-71bf-44b6-bacd-2753d9c1b116.pdf [2026-08-05 09:27:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 09:28:32] production.DEBUG: CheckTranscriptionStatusJob: recording 3195 → AssemblyAI status=completed (check #0) [2026-08-05 09:28:32] production.INFO: CheckTranscriptionStatusJob: completed for recording 3195 after 0 checks. [2026-08-05 09:28:32] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3195. {"status":404,"body":"Not found"} [2026-08-05 09:28:32] production.INFO: ClassifyAndScoreCallJob: skipping recording 3195 — too short to classify (duration=23s, words=77). [2026-08-05 09:28:55] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0c894a294cf1880d771034151e2e87a1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4603"} [2026-08-05 09:28:55] production.DEBUG: TwilioController: handleOutbound {"call_id":4603,"CallSid":"CA0c894a294cf1880d771034151e2e87a1","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0c894a294cf1880d771034151e2e87a1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4603"}} [2026-08-05 09:29:34] production.INFO: AutoTranscribeRecordingJob: submitted recording 3196 → AssemblyAI f6d6219f-9053-4075-81fb-d8c8b96945cb [2026-08-05 09:30:16] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe8d74195c103aa8e14c440cd50084b4e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4604"} [2026-08-05 09:30:16] production.DEBUG: TwilioController: handleOutbound {"call_id":4604,"CallSid":"CAe8d74195c103aa8e14c440cd50084b4e","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe8d74195c103aa8e14c440cd50084b4e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4604"}} [2026-08-05 09:30:36] production.DEBUG: CheckTranscriptionStatusJob: recording 3196 → AssemblyAI status=completed (check #0) [2026-08-05 09:30:36] production.INFO: CheckTranscriptionStatusJob: completed for recording 3196 after 0 checks. [2026-08-05 09:30:37] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3196. {"status":404,"body":"Not found"} [2026-08-05 09:30:37] production.INFO: ClassifyAndScoreCallJob: skipping recording 3196 — too short to classify (duration=24s, words=65). [2026-08-05 09:30:54] production.INFO: AutoTranscribeRecordingJob: submitted recording 3197 → AssemblyAI 6c6f9de6-ecad-4104-97f2-fa6ce338b25f [2026-08-05 09:31:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 09:31:44] production.DEBUG: temp/dsar-merged-a5b163f4-c484-4b16-b460-3ed045d18fa7.pdf [2026-08-05 09:31:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 09:31:56] production.DEBUG: CheckTranscriptionStatusJob: recording 3197 → AssemblyAI status=completed (check #0) [2026-08-05 09:31:56] production.INFO: CheckTranscriptionStatusJob: completed for recording 3197 after 0 checks. [2026-08-05 09:31:57] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3197. {"status":404,"body":"Not found"} [2026-08-05 09:31:57] production.INFO: ClassifyAndScoreCallJob: skipping recording 3197 — too short to classify (duration=27s, words=86). [2026-08-05 09:32:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 09:32:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 09:32:41] production.INFO: ClassifyInboundEmailJob: message 15129 classified as 'dsar_response' (high). [2026-08-05 09:32:42] production.INFO: FindRelatedDsarJob: message 15129 — dsar_ref='', inst_ref=''. [2026-08-05 09:32:44] production.INFO: FindRelatedDsarJob: message 15129 — AI matcher dsar_id=, confidence=low. [2026-08-05 09:32:47] production.INFO: FindRelatedDsarJob: message 15129 response_type=acknowledgement. [2026-08-05 09:32:47] production.INFO: FindRelatedDsarJob: message 15129 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-08-05 09:34:19] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA1eeeb7c6bc0b45643dc3f37f833f8793","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4605"} [2026-08-05 09:34:20] production.DEBUG: TwilioController: handleOutbound {"call_id":4605,"CallSid":"CA1eeeb7c6bc0b45643dc3f37f833f8793","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA1eeeb7c6bc0b45643dc3f37f833f8793","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4605"}} [2026-08-05 09:35:13] production.INFO: AutoTranscribeRecordingJob: submitted recording 3198 → AssemblyAI cd14face-29e1-4f54-8c52-fbbb7e6b4376 [2026-08-05 09:35:46] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe163ff39e740b33f3b0f5713fbe0169b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4606"} [2026-08-05 09:35:46] production.DEBUG: TwilioController: handleOutbound {"call_id":4606,"CallSid":"CAe163ff39e740b33f3b0f5713fbe0169b","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe163ff39e740b33f3b0f5713fbe0169b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4606"}} [2026-08-05 09:36:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} [2026-08-05 09:36:15] production.DEBUG: CheckTranscriptionStatusJob: recording 3198 → AssemblyAI status=completed (check #0) [2026-08-05 09:36:15] production.INFO: CheckTranscriptionStatusJob: completed for recording 3198 after 0 checks. [2026-08-05 09:36:15] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3198. {"status":404,"body":"Not found"} [2026-08-05 09:36:15] production.INFO: ClassifyAndScoreCallJob: skipping recording 3198 — too short to classify (duration=25s, words=83). [2026-08-05 09:36:42] production.INFO: AutoTranscribeRecordingJob: submitted recording 3199 → AssemblyAI c1c476f2-d359-4f43-a0ae-44f70d2ff820 [2026-08-05 09:36:55] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA38fae1da95385fcbe92a4ad65b161a93","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4607"} [2026-08-05 09:36:55] production.DEBUG: TwilioController: handleOutbound {"call_id":4607,"CallSid":"CA38fae1da95385fcbe92a4ad65b161a93","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA38fae1da95385fcbe92a4ad65b161a93","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4607"}} [2026-08-05 09:37:43] production.DEBUG: CheckTranscriptionStatusJob: recording 3199 → AssemblyAI status=completed (check #0) [2026-08-05 09:37:43] production.INFO: CheckTranscriptionStatusJob: completed for recording 3199 after 0 checks. [2026-08-05 09:37:43] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3199. {"status":404,"body":"Not found"} [2026-08-05 09:37:43] production.INFO: ClassifyAndScoreCallJob: skipping recording 3199 — too short to classify (duration=21s, words=57). [2026-08-05 09:38:01] production.INFO: AutoTranscribeRecordingJob: submitted recording 3200 → AssemblyAI 6f754ee0-4e61-4f2f-afd8-ff0d5c7ffa8b [2026-08-05 09:38:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 09:39:03] production.DEBUG: CheckTranscriptionStatusJob: recording 3200 → AssemblyAI status=completed (check #0) [2026-08-05 09:39:03] production.INFO: CheckTranscriptionStatusJob: completed for recording 3200 after 0 checks. [2026-08-05 09:39:03] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3200. {"status":404,"body":"Not found"} [2026-08-05 09:39:06] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3200 [2026-08-05 09:43:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 09:44:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 09:44:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 09:51:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 09:51:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 09:51:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 09:51:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 09:53:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 09:54:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 09:54:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 09:54:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 09:54:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 09:55:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 09:55:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} [2026-08-05 09:55:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 09:55:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 09:56:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 09:57:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 09:57:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 09:57:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 09:57:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} [2026-08-05 09:57:58] production.INFO: ClassifyInboundEmailJob: message 15139 classified as 'generic' (high). [2026-08-05 09:58:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 09:58:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} [2026-08-05 09:58:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 09:58:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} [2026-08-05 09:58:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 09:58:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 09:58:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 09:59:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} [2026-08-05 09:59:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 09:59:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 09:59:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} [2026-08-05 10:00:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} [2026-08-05 10:00:21] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA0f3edb2795cb00c8eec0b07e78d43ecb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4608"} [2026-08-05 10:00:21] production.DEBUG: TwilioController: handleOutbound {"call_id":4608,"CallSid":"CA0f3edb2795cb00c8eec0b07e78d43ecb","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA0f3edb2795cb00c8eec0b07e78d43ecb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4608"}} [2026-08-05 10:01:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 10:01:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 10:01:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 10:01:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 10:01:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 10:01:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 10:01:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 10:01:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 10:02:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 10:02:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 10:02:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:02:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 10:02:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 10:02:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 10:02:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 10:02:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 10:02:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 10:03:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 10:03:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} [2026-08-05 10:03:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} [2026-08-05 10:03:20] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 15139 (client 1012, 1 handler(s)). [2026-08-05 10:04:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} [2026-08-05 10:05:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} [2026-08-05 10:05:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} [2026-08-05 10:06:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} [2026-08-05 10:06:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} [2026-08-05 10:06:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 10:07:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:09:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} [2026-08-05 10:10:13] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Belfast City","ToZip":null,"CallSid":"CA448e8568e779cb63f40ae4be702bc1c6","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E0NDhlODU2OGU3NzljYjYzZjQwYWU0YmU3MDJiYzFjNiIsImZyb20iOiIrNDQyODkwODkxODcwIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTkyMTAxMyJ9.lzrSpdAmvYxvxl8BPf4QPVtk5eYXkj9o8a6wTYyqV1CfMo1eDx1lsa-BbEGDf3AZzHffj8f5I0k_XTVS4Zrttw%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+442890891870","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+442890891870","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Belfast City"} [2026-08-05 10:10:28] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA30d3d04c13196dfab4c53f9c0d1edac2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4610"} [2026-08-05 10:10:28] production.DEBUG: TwilioController: handleOutbound {"call_id":4610,"CallSid":"CA30d3d04c13196dfab4c53f9c0d1edac2","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA30d3d04c13196dfab4c53f9c0d1edac2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4610"}} [2026-08-05 10:10:39] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA448e8568e779cb63f40ae4be702bc1c6","DialCallSid":"CA1d4fb195c87d316cce47a83f70f0a2f5","DialCallStatus":"no-answer","DialCallDuration":null} [2026-08-05 10:10:55] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA448e8568e779cb63f40ae4be702bc1c6","DialCallSid":null,"DialCallStatus":null,"DialCallDuration":null} [2026-08-05 10:11:01] production.INFO: AutoTranscribeRecordingJob: submitted recording 3201 → AssemblyAI 50abff37-14e3-4989-82a5-ce6abf9c6327 [2026-08-05 10:11:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:12:03] production.DEBUG: CheckTranscriptionStatusJob: recording 3201 → AssemblyAI status=completed (check #0) [2026-08-05 10:12:03] production.INFO: CheckTranscriptionStatusJob: completed for recording 3201 after 0 checks. [2026-08-05 10:12:04] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3201. {"status":404,"body":"Not found"} [2026-08-05 10:12:04] production.WARNING: ClassifyAndScoreCallJob: no completed transcript for recording 3201. [2026-08-05 10:18:11] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA58ebef8b37c9ec15a8683691f529427f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4611"} [2026-08-05 10:18:11] production.DEBUG: TwilioController: handleOutbound {"call_id":4611,"CallSid":"CA58ebef8b37c9ec15a8683691f529427f","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA58ebef8b37c9ec15a8683691f529427f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4611"}} [2026-08-05 10:18:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 10:19:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:19:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:19:12] production.INFO: AutoTranscribeRecordingJob: submitted recording 3202 → AssemblyAI a12bdc2e-b146-4d34-b85a-539e55d62a27 [2026-08-05 10:20:14] production.DEBUG: CheckTranscriptionStatusJob: recording 3202 → AssemblyAI status=completed (check #0) [2026-08-05 10:20:14] production.INFO: CheckTranscriptionStatusJob: completed for recording 3202 after 0 checks. [2026-08-05 10:20:15] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3202. {"status":404,"body":"Not found"} [2026-08-05 10:20:15] production.INFO: ClassifyAndScoreCallJob: skipping recording 3202 — too short to classify (duration=29s, words=81). [2026-08-05 10:20:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 10:20:24] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe9371b066bf09ae4df9d6f9b748dc87d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4612"} [2026-08-05 10:20:24] production.DEBUG: TwilioController: handleOutbound {"call_id":4612,"CallSid":"CAe9371b066bf09ae4df9d6f9b748dc87d","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAe9371b066bf09ae4df9d6f9b748dc87d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4612"}} [2026-08-05 10:20:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 10:20:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} [2026-08-05 10:20:48] production.INFO: ClassifyInboundEmailJob: message 15143 classified as 'generic' (high). [2026-08-05 10:20:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} [2026-08-05 10:21:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} [2026-08-05 10:21:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} [2026-08-05 10:21:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 10:21:34] production.INFO: AutoTranscribeRecordingJob: submitted recording 3203 → AssemblyAI 29353eac-2ba4-40ca-8d6e-4f7274c63cdb [2026-08-05 10:21:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} [2026-08-05 10:22:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} [2026-08-05 10:22:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} [2026-08-05 10:22:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 10:22:38] production.DEBUG: CheckTranscriptionStatusJob: recording 3203 → AssemblyAI status=completed (check #0) [2026-08-05 10:22:38] production.INFO: CheckTranscriptionStatusJob: completed for recording 3203 after 0 checks. [2026-08-05 10:22:38] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3203. {"status":404,"body":"Not found"} [2026-08-05 10:22:38] production.INFO: ClassifyAndScoreCallJob: skipping recording 3203 — too short to classify (duration=28s, words=69). [2026-08-05 10:23:28] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA13fca7103e5c3a04a15239dfc8f73250","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4613"} [2026-08-05 10:23:28] production.DEBUG: TwilioController: handleOutbound {"call_id":4613,"CallSid":"CA13fca7103e5c3a04a15239dfc8f73250","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA13fca7103e5c3a04a15239dfc8f73250","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4613"}} [2026-08-05 10:23:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 10:24:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 10:25:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 10:25:44] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA696ee3cbb30fecbc00654eab8b069d88","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4614"} [2026-08-05 10:25:44] production.DEBUG: TwilioController: handleOutbound {"call_id":4614,"CallSid":"CA696ee3cbb30fecbc00654eab8b069d88","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA696ee3cbb30fecbc00654eab8b069d88","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4614"}} [2026-08-05 10:25:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_2"} [2026-08-05 10:26:41] production.INFO: AutoTranscribeRecordingJob: submitted recording 3204 → AssemblyAI 40b57ff3-f63b-4799-9208-577991eeac84 [2026-08-05 10:27:18] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAb83a4a1b932ac7ed7d66592004e6690e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4615"} [2026-08-05 10:27:18] production.DEBUG: TwilioController: handleOutbound {"call_id":4615,"CallSid":"CAb83a4a1b932ac7ed7d66592004e6690e","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAb83a4a1b932ac7ed7d66592004e6690e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4615"}} [2026-08-05 10:27:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 10:27:43] production.DEBUG: CheckTranscriptionStatusJob: recording 3204 → AssemblyAI status=completed (check #0) [2026-08-05 10:27:43] production.INFO: CheckTranscriptionStatusJob: completed for recording 3204 after 0 checks. [2026-08-05 10:27:43] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3204. {"status":404,"body":"Not found"} [2026-08-05 10:27:43] production.INFO: ClassifyAndScoreCallJob: skipping recording 3204 — too short to classify (duration=25s, words=64). [2026-08-05 10:28:13] production.INFO: AutoTranscribeRecordingJob: submitted recording 3205 → AssemblyAI fa95ef27-2be6-47a7-8b80-a09fa5a2d084 [2026-08-05 10:28:52] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA21321cf1d632e444eac48df7466d0161","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4616"} [2026-08-05 10:28:52] production.DEBUG: TwilioController: handleOutbound {"call_id":4616,"CallSid":"CA21321cf1d632e444eac48df7466d0161","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA21321cf1d632e444eac48df7466d0161","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4616"}} [2026-08-05 10:29:15] production.DEBUG: CheckTranscriptionStatusJob: recording 3205 → AssemblyAI status=completed (check #0) [2026-08-05 10:29:15] production.INFO: CheckTranscriptionStatusJob: completed for recording 3205 after 0 checks. [2026-08-05 10:29:15] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3205. {"status":404,"body":"Not found"} [2026-08-05 10:29:16] production.INFO: ClassifyAndScoreCallJob: skipping recording 3205 — too short to classify (duration=23s, words=58). [2026-08-05 10:29:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 10:29:45] production.INFO: AutoTranscribeRecordingJob: submitted recording 3206 → AssemblyAI 652675ab-0898-4630-abae-41a7661ad048 [2026-08-05 10:29:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:30:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:30:08] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA38ca413209327f34d1f6fcc7c6c06a90","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4617"} [2026-08-05 10:30:08] production.DEBUG: TwilioController: handleOutbound {"call_id":4617,"CallSid":"CA38ca413209327f34d1f6fcc7c6c06a90","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA38ca413209327f34d1f6fcc7c6c06a90","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4617"}} [2026-08-05 10:30:24] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAabe3b5fe03978e309677492101a866e7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4618"} [2026-08-05 10:30:24] production.DEBUG: TwilioController: handleOutbound {"call_id":4618,"CallSid":"CAabe3b5fe03978e309677492101a866e7","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAabe3b5fe03978e309677492101a866e7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4618"}} [2026-08-05 10:30:46] production.DEBUG: CheckTranscriptionStatusJob: recording 3206 → AssemblyAI status=completed (check #0) [2026-08-05 10:30:46] production.INFO: CheckTranscriptionStatusJob: completed for recording 3206 after 0 checks. [2026-08-05 10:30:47] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3206. {"status":404,"body":"Not found"} [2026-08-05 10:30:47] production.INFO: ClassifyAndScoreCallJob: skipping recording 3206 — too short to classify (duration=26s, words=52). [2026-08-05 10:31:12] production.INFO: AutoTranscribeRecordingJob: submitted recording 3207 → AssemblyAI caf85369-f7ac-47ad-a213-0c815fe08d96 [2026-08-05 10:31:13] production.INFO: AutoTranscribeRecordingJob: submitted recording 3208 → AssemblyAI 9e2ed179-01cc-4962-8152-85248d568248 [2026-08-05 10:31:19] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA311e1f5a73ff653147f55fb33f00d453","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4619"} [2026-08-05 10:31:19] production.DEBUG: TwilioController: handleOutbound {"call_id":4619,"CallSid":"CA311e1f5a73ff653147f55fb33f00d453","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA311e1f5a73ff653147f55fb33f00d453","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4619"}} [2026-08-05 10:31:55] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA6644261000627311ae96a5415f5170b0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4620"} [2026-08-05 10:31:55] production.DEBUG: TwilioController: handleOutbound {"call_id":4620,"CallSid":"CA6644261000627311ae96a5415f5170b0","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA6644261000627311ae96a5415f5170b0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4620"}} [2026-08-05 10:32:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 10:32:13] production.DEBUG: CheckTranscriptionStatusJob: recording 3207 → AssemblyAI status=completed (check #0) [2026-08-05 10:32:13] production.INFO: CheckTranscriptionStatusJob: completed for recording 3207 after 0 checks. [2026-08-05 10:32:13] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3207. {"status":404,"body":"Not found"} [2026-08-05 10:32:14] production.DEBUG: CheckTranscriptionStatusJob: recording 3208 → AssemblyAI status=completed (check #0) [2026-08-05 10:32:14] production.INFO: CheckTranscriptionStatusJob: completed for recording 3208 after 0 checks. [2026-08-05 10:32:14] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3208. {"status":404,"body":"Not found"} [2026-08-05 10:32:14] production.INFO: ClassifyAndScoreCallJob: skipping recording 3207 — too short to classify (duration=22s, words=57). [2026-08-05 10:32:18] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3208 [2026-08-05 10:32:21] production.INFO: AutoTranscribeRecordingJob: submitted recording 3209 → AssemblyAI d9e5d12f-7014-4ab4-a7ad-e6ce6124e6b8 [2026-08-05 10:32:52] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA5aafec26eceee6975e421f0da9945cee","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4621"} [2026-08-05 10:32:52] production.DEBUG: TwilioController: handleOutbound {"call_id":4621,"CallSid":"CA5aafec26eceee6975e421f0da9945cee","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA5aafec26eceee6975e421f0da9945cee","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4621"}} [2026-08-05 10:32:56] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"B1xqfNY1Et3PeMRUJMbss+fK1YQ=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} [2026-08-05 10:33:24] production.DEBUG: CheckTranscriptionStatusJob: recording 3209 → AssemblyAI status=completed (check #0) [2026-08-05 10:33:24] production.INFO: CheckTranscriptionStatusJob: completed for recording 3209 after 0 checks. [2026-08-05 10:33:24] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3209. {"status":404,"body":"Not found"} [2026-08-05 10:33:26] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3209 [2026-08-05 10:34:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:35:06] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0e68c78129e061794815852c4092d2d9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4622"} [2026-08-05 10:35:06] production.DEBUG: TwilioController: handleOutbound {"call_id":4622,"CallSid":"CA0e68c78129e061794815852c4092d2d9","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0e68c78129e061794815852c4092d2d9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4622"}} [2026-08-05 10:35:45] production.INFO: AutoTranscribeRecordingJob: submitted recording 3210 → AssemblyAI cedf8f60-e5e2-4147-9dc8-d0f227022c8b [2026-08-05 10:35:47] production.INFO: ClassifyInboundEmailJob: message 15162 classified as 'generic' (high). [2026-08-05 10:36:03] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 15162 (client 1149, 1 handler(s)). [2026-08-05 10:36:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:36:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:36:45] production.DEBUG: CheckTranscriptionStatusJob: recording 3210 → AssemblyAI status=completed (check #0) [2026-08-05 10:36:45] production.INFO: CheckTranscriptionStatusJob: completed for recording 3210 after 0 checks. [2026-08-05 10:36:46] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3210. {"status":404,"body":"Not found"} [2026-08-05 10:36:46] production.INFO: ClassifyAndScoreCallJob: skipping recording 3210 — too short to classify (duration=28s, words=73). [2026-08-05 10:36:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:36:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:36:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:36:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:36:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:37:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:37:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:37:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:37:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:37:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:37:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:37:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:37:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:37:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:37:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:38:09] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAa905842f91cc365784d54fc3ac9fd57c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4623"} [2026-08-05 10:38:09] production.DEBUG: TwilioController: handleOutbound {"call_id":4623,"CallSid":"CAa905842f91cc365784d54fc3ac9fd57c","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAa905842f91cc365784d54fc3ac9fd57c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4623"}} [2026-08-05 10:38:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:39:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:39:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:39:13] production.INFO: AutoTranscribeRecordingJob: submitted recording 3211 → AssemblyAI e157df77-07ac-45c5-adad-32a7d69a41d5 [2026-08-05 10:39:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:39:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:39:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:40:14] production.DEBUG: CheckTranscriptionStatusJob: recording 3211 → AssemblyAI status=completed (check #0) [2026-08-05 10:40:14] production.INFO: CheckTranscriptionStatusJob: completed for recording 3211 after 0 checks. [2026-08-05 10:40:14] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3211. {"status":404,"body":"Not found"} [2026-08-05 10:40:14] production.INFO: ClassifyAndScoreCallJob: skipping recording 3211 — too short to classify (duration=24s, words=58). [2026-08-05 10:40:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 10:40:48] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA0d4448b90777d06fd980430684cc13bf","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4624"} [2026-08-05 10:40:48] production.DEBUG: TwilioController: handleOutbound {"call_id":4624,"CallSid":"CA0d4448b90777d06fd980430684cc13bf","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA0d4448b90777d06fd980430684cc13bf","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4624"}} [2026-08-05 10:40:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} [2026-08-05 10:41:02] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAee0a432cfd3b0f349af4ba1133655d42","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4625"} [2026-08-05 10:41:02] production.DEBUG: TwilioController: handleOutbound {"call_id":4625,"CallSid":"CAee0a432cfd3b0f349af4ba1133655d42","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAee0a432cfd3b0f349af4ba1133655d42","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4625"}} [2026-08-05 10:41:29] production.INFO: AutoTranscribeRecordingJob: submitted recording 3212 → AssemblyAI e937cbf1-f99f-4e75-9eb4-561e7218c4af [2026-08-05 10:42:30] production.DEBUG: CheckTranscriptionStatusJob: recording 3212 → AssemblyAI status=completed (check #0) [2026-08-05 10:42:30] production.INFO: CheckTranscriptionStatusJob: completed for recording 3212 after 0 checks. [2026-08-05 10:42:31] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3212. {"status":404,"body":"Not found"} [2026-08-05 10:42:31] production.INFO: ClassifyAndScoreCallJob: skipping recording 3212 — too short to classify (duration=17s, words=32). [2026-08-05 10:42:40] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA2a36b171e46327769238ec0a90501246","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4626"} [2026-08-05 10:42:40] production.DEBUG: TwilioController: handleOutbound {"call_id":4626,"CallSid":"CA2a36b171e46327769238ec0a90501246","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA2a36b171e46327769238ec0a90501246","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4626"}} [2026-08-05 10:43:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 10:43:46] production.INFO: AutoTranscribeRecordingJob: submitted recording 3213 → AssemblyAI b5f8cd05-7ccc-4fbd-8815-92b0aec7733b [2026-08-05 10:43:47] production.INFO: AutoTranscribeRecordingJob: submitted recording 3214 → AssemblyAI fedad5d7-d073-4e9d-8f00-761d901fd335 [2026-08-05 10:43:48] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA0c122050cf6c156c83a6da830f0ca3b2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4627"} [2026-08-05 10:43:48] production.DEBUG: TwilioController: handleOutbound {"call_id":4627,"CallSid":"CA0c122050cf6c156c83a6da830f0ca3b2","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA0c122050cf6c156c83a6da830f0ca3b2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4627"}} [2026-08-05 10:44:39] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAbebbd9dadf3bd4c9c784092887df8bbd","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4628"} [2026-08-05 10:44:39] production.DEBUG: TwilioController: handleOutbound {"call_id":4628,"CallSid":"CAbebbd9dadf3bd4c9c784092887df8bbd","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAbebbd9dadf3bd4c9c784092887df8bbd","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4628"}} [2026-08-05 10:44:49] production.DEBUG: CheckTranscriptionStatusJob: recording 3213 → AssemblyAI status=completed (check #0) [2026-08-05 10:44:49] production.INFO: CheckTranscriptionStatusJob: completed for recording 3213 after 0 checks. [2026-08-05 10:44:49] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3213. {"status":404,"body":"Not found"} [2026-08-05 10:44:50] production.DEBUG: CheckTranscriptionStatusJob: recording 3214 → AssemblyAI status=completed (check #0) [2026-08-05 10:44:50] production.INFO: CheckTranscriptionStatusJob: completed for recording 3214 after 0 checks. [2026-08-05 10:44:51] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3214. {"status":404,"body":"Not found"} [2026-08-05 10:44:53] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3213 [2026-08-05 10:44:53] production.INFO: ClassifyAndScoreCallJob: skipping recording 3214 — too short to classify (duration=24s, words=49). [2026-08-05 10:45:54] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA05fb5311c87e09ef57a2ad6578065ae7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4629"} [2026-08-05 10:45:54] production.DEBUG: TwilioController: handleOutbound {"call_id":4629,"CallSid":"CA05fb5311c87e09ef57a2ad6578065ae7","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA05fb5311c87e09ef57a2ad6578065ae7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4629"}} [2026-08-05 10:46:53] production.INFO: AutoTranscribeRecordingJob: submitted recording 3215 → AssemblyAI 63249bac-329f-47d5-9c5b-c854f3ac9b29 [2026-08-05 10:47:11] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA03fcc6566e040ded65d482573fb98228","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4630"} [2026-08-05 10:47:11] production.DEBUG: TwilioController: handleOutbound {"call_id":4630,"CallSid":"CA03fcc6566e040ded65d482573fb98228","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA03fcc6566e040ded65d482573fb98228","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4630"}} [2026-08-05 10:47:55] production.DEBUG: CheckTranscriptionStatusJob: recording 3215 → AssemblyAI status=completed (check #0) [2026-08-05 10:47:55] production.INFO: CheckTranscriptionStatusJob: completed for recording 3215 after 0 checks. [2026-08-05 10:47:56] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3215. {"status":404,"body":"Not found"} [2026-08-05 10:47:56] production.INFO: ClassifyAndScoreCallJob: skipping recording 3215 — too short to classify (duration=28s, words=74). [2026-08-05 10:47:58] production.INFO: AutoTranscribeRecordingJob: submitted recording 3216 → AssemblyAI 967b5afc-4a71-4e70-98f2-7e8f9c9e3c53 [2026-08-05 10:48:05] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAd0bf1f0de0bb8d700b9bf723cd121d72","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4631"} [2026-08-05 10:48:05] production.DEBUG: TwilioController: handleOutbound {"call_id":4631,"CallSid":"CAd0bf1f0de0bb8d700b9bf723cd121d72","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAd0bf1f0de0bb8d700b9bf723cd121d72","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4631"}} [2026-08-05 10:49:00] production.DEBUG: CheckTranscriptionStatusJob: recording 3216 → AssemblyAI status=completed (check #0) [2026-08-05 10:49:00] production.INFO: CheckTranscriptionStatusJob: completed for recording 3216 after 0 checks. [2026-08-05 10:49:00] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3216. {"status":404,"body":"Not found"} [2026-08-05 10:49:00] production.INFO: ClassifyAndScoreCallJob: skipping recording 3216 — too short to classify (duration=20s, words=57). [2026-08-05 10:50:25] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA128ebb56cbc9f4b2655e7077fb4725eb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4632"} [2026-08-05 10:50:25] production.DEBUG: TwilioController: handleOutbound {"call_id":4632,"CallSid":"CA128ebb56cbc9f4b2655e7077fb4725eb","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA128ebb56cbc9f4b2655e7077fb4725eb","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4632"}} [2026-08-05 10:51:09] production.INFO: AutoTranscribeRecordingJob: submitted recording 3217 → AssemblyAI b9a71453-5114-4bcf-ab09-822ca6cfb359 [2026-08-05 10:51:29] production.INFO: AutoTranscribeRecordingJob: submitted recording 3218 → AssemblyAI 6085b070-0709-4535-9dc9-f44e8f1810de [2026-08-05 10:51:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 10:52:10] production.DEBUG: CheckTranscriptionStatusJob: recording 3217 → AssemblyAI status=completed (check #0) [2026-08-05 10:52:10] production.INFO: CheckTranscriptionStatusJob: completed for recording 3217 after 0 checks. [2026-08-05 10:52:10] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3217. {"status":404,"body":"Not found"} [2026-08-05 10:52:10] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 3217. [2026-08-05 10:52:29] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0d35bcc143c8275a0766c5ec711615cf","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4633"} [2026-08-05 10:52:29] production.DEBUG: TwilioController: handleOutbound {"call_id":4633,"CallSid":"CA0d35bcc143c8275a0766c5ec711615cf","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA0d35bcc143c8275a0766c5ec711615cf","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4633"}} [2026-08-05 10:52:32] production.DEBUG: CheckTranscriptionStatusJob: recording 3218 → AssemblyAI status=completed (check #0) [2026-08-05 10:52:32] production.INFO: CheckTranscriptionStatusJob: completed for recording 3218 after 0 checks. [2026-08-05 10:52:32] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3218. {"status":404,"body":"Not found"} [2026-08-05 10:52:35] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3218 [2026-08-05 10:53:04] production.INFO: AutoTranscribeRecordingJob: submitted recording 3219 → AssemblyAI eb8fa992-dc75-4ad5-944c-a20360e839bc [2026-08-05 10:54:06] production.DEBUG: CheckTranscriptionStatusJob: recording 3219 → AssemblyAI status=completed (check #0) [2026-08-05 10:54:06] production.INFO: CheckTranscriptionStatusJob: completed for recording 3219 after 0 checks. [2026-08-05 10:54:06] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3219. {"status":404,"body":"Not found"} [2026-08-05 10:54:06] production.INFO: ClassifyAndScoreCallJob: skipping recording 3219 — too short to classify (duration=25s, words=51). [2026-08-05 10:54:19] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA4c14c4ff2f32316908fe56fec4722500","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4634"} [2026-08-05 10:54:19] production.DEBUG: TwilioController: handleOutbound {"call_id":4634,"CallSid":"CA4c14c4ff2f32316908fe56fec4722500","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA4c14c4ff2f32316908fe56fec4722500","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4634"}} [2026-08-05 10:59:31] production.INFO: ExtractMessageAttachmentsJob: attachment 10663 (~WRD0003.jpg) skipped — unsupported type. [2026-08-05 10:59:33] production.INFO: ClassifyInboundEmailJob: message 15182 classified as 'dsar_response' (high). [2026-08-05 10:59:33] production.INFO: FindRelatedDsarJob: message 15182 matched via regex reference 'DSAR-20260709-1D572B' → DSAR 3844. [2026-08-05 10:59:35] production.INFO: FindRelatedDsarJob: message 15182 response_type=no_record. [2026-08-05 10:59:35] production.INFO: FindRelatedDsarJob: message 15182 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=3844). [2026-08-05 10:59:35] production.INFO: FindRelatedDsarJob: message 15182 auto-set DSAR 3844 status → no records (response_type=no_record). [2026-08-05 11:02:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:02:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 11:03:09] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ8P0XKBZDRD0Y9AEXAV9N2H"} [2026-08-05 11:03:09] production.INFO: eSign webhook unmatched document {"document_id":"01KZ8P0XKBZDRD0Y9AEXAV9N2H"} [2026-08-05 11:03:09] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ8P0XNB6T1N4W5V3TMHDEMJ"} [2026-08-05 11:03:09] production.INFO: eSign webhook unmatched document {"document_id":"01KZ8P0XNB6T1N4W5V3TMHDEMJ"} [2026-08-05 11:03:10] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ8P0XNYXK3W7CGH45SBDDAV"} [2026-08-05 11:03:10] production.INFO: eSign webhook unmatched document {"document_id":"01KZ8P0XNYXK3W7CGH45SBDDAV"} [2026-08-05 11:03:11] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ8P0XPDBVS38F2YGHNQ202Z"} [2026-08-05 11:03:11] production.INFO: eSign webhook unmatched document {"document_id":"01KZ8P0XPDBVS38F2YGHNQ202Z"} [2026-08-05 11:03:11] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ8P0XRVG8VZZBTV7JC0117T"} [2026-08-05 11:03:11] production.INFO: eSign webhook unmatched document {"document_id":"01KZ8P0XRVG8VZZBTV7JC0117T"} [2026-08-05 11:03:12] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ8P0XSQJG76JBCYRYRF24CC"} [2026-08-05 11:03:12] production.INFO: eSign webhook unmatched document {"document_id":"01KZ8P0XSQJG76JBCYRYRF24CC"} [2026-08-05 11:03:13] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ8P0XT87Y5BRDAZ7V8FD52R"} [2026-08-05 11:03:13] production.INFO: eSign webhook unmatched document {"document_id":"01KZ8P0XT87Y5BRDAZ7V8FD52R"} [2026-08-05 11:03:14] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ8P0XTTVDR0ZP9XWBWS4MZ4"} [2026-08-05 11:03:14] production.INFO: eSign webhook unmatched document {"document_id":"01KZ8P0XTTVDR0ZP9XWBWS4MZ4"} [2026-08-05 11:03:15] production.INFO: AutoTranscribeRecordingJob: submitted recording 3220 → AssemblyAI 96775a09-1f34-4a44-8d4e-103751d1fdf4 [2026-08-05 11:03:15] production.INFO: eSign signing-link email: firing trigger (single request link) {"contract_request_id":981,"documents":8,"has_signing_url":true} [2026-08-05 11:03:17] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ8P0XKBZDRD0Y9AEXAV9N2H"} [2026-08-05 11:03:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:03:19] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ8P0XNB6T1N4W5V3TMHDEMJ"} [2026-08-05 11:03:20] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ8P0XKBZDRD0Y9AEXAV9N2H"} [2026-08-05 11:03:20] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ8P0XNB6T1N4W5V3TMHDEMJ"} [2026-08-05 11:03:21] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ8P0XNYXK3W7CGH45SBDDAV"} [2026-08-05 11:03:22] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ8P0XPDBVS38F2YGHNQ202Z"} [2026-08-05 11:03:22] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ8P0XRVG8VZZBTV7JC0117T"} [2026-08-05 11:03:23] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ8P0XSQJG76JBCYRYRF24CC"} [2026-08-05 11:03:24] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ8P0XT87Y5BRDAZ7V8FD52R"} [2026-08-05 11:03:24] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ8P0XTTVDR0ZP9XWBWS4MZ4"} [2026-08-05 11:03:25] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ8P0XNYXK3W7CGH45SBDDAV"} [2026-08-05 11:03:26] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ8P0XPDBVS38F2YGHNQ202Z"} [2026-08-05 11:03:26] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ8P0XRVG8VZZBTV7JC0117T"} [2026-08-05 11:03:27] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ8P0XSQJG76JBCYRYRF24CC"} [2026-08-05 11:03:28] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ8P0XT87Y5BRDAZ7V8FD52R"} [2026-08-05 11:03:28] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ8P0XTTVDR0ZP9XWBWS4MZ4"} [2026-08-05 11:03:32] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CA451531a828972b093056637a4c0104b1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4635"} [2026-08-05 11:03:32] production.DEBUG: TwilioController: handleOutbound {"call_id":4635,"CallSid":"CA451531a828972b093056637a4c0104b1","From":"client:agent_production_39","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CA451531a828972b093056637a4c0104b1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4635"}} [2026-08-05 11:04:11] production.INFO: AutoTranscribeRecordingJob: submitted recording 3221 → AssemblyAI 7968e946-eb41-465a-955d-1f9ee8b6408d [2026-08-05 11:04:16] production.DEBUG: CheckTranscriptionStatusJob: recording 3220 → AssemblyAI status=completed (check #0) [2026-08-05 11:04:16] production.INFO: CheckTranscriptionStatusJob: completed for recording 3220 after 0 checks. [2026-08-05 11:04:16] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3220. {"status":404,"body":"Not found"} [2026-08-05 11:04:19] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3220 [2026-08-05 11:04:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:04:34] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Belfast City","ToZip":null,"CallSid":"CAa8c7370a9f8dafb405d515d9ee74ed64","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FhOGM3MzcwYTlmOGRhZmI0MDVkNTE1ZDllZTc0ZWQ2NCIsImZyb20iOiIrNDQyODkwODkxODcwIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTkyNDI3MyJ9.8-ZLgb6c4T_KQFX8wKSJJaW5zyAonZ5LJknlAepfiY6U08a3VqWxlZ29Ub6i46PnORKNajQLKqNepYK4-1G_pA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+442890891870","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+442890891870","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Belfast City"} [2026-08-05 11:04:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:04:41] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAa8c7370a9f8dafb405d515d9ee74ed64","DialCallSid":"CA92723523e939334eb37cfc5817991477","DialCallStatus":"busy","DialCallDuration":null} [2026-08-05 11:05:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:05:14] production.DEBUG: CheckTranscriptionStatusJob: recording 3221 → AssemblyAI status=completed (check #0) [2026-08-05 11:05:14] production.INFO: CheckTranscriptionStatusJob: completed for recording 3221 after 0 checks. [2026-08-05 11:05:14] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3221. {"status":404,"body":"Not found"} [2026-08-05 11:05:14] production.INFO: ClassifyAndScoreCallJob: skipping recording 3221 — too short to classify (duration=13s, words=32). [2026-08-05 11:05:25] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAa8c7370a9f8dafb405d515d9ee74ed64","DialCallSid":null,"DialCallStatus":null,"DialCallDuration":null} [2026-08-05 11:05:31] production.INFO: AutoTranscribeRecordingJob: submitted recording 3222 → AssemblyAI 9b536b69-37bd-430c-b3c9-69d1e70d9cc7 [2026-08-05 11:06:32] production.DEBUG: CheckTranscriptionStatusJob: recording 3222 → AssemblyAI status=completed (check #0) [2026-08-05 11:06:32] production.INFO: CheckTranscriptionStatusJob: completed for recording 3222 after 0 checks. [2026-08-05 11:06:33] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3222. {"status":404,"body":"Not found"} [2026-08-05 11:06:34] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3222 [2026-08-05 11:06:35] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA6fb98375a5fad07ad292d8cfad7f90f2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4637"} [2026-08-05 11:06:35] production.DEBUG: TwilioController: handleOutbound {"call_id":4637,"CallSid":"CA6fb98375a5fad07ad292d8cfad7f90f2","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA6fb98375a5fad07ad292d8cfad7f90f2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4637"}} [2026-08-05 11:07:34] production.INFO: AutoTranscribeRecordingJob: submitted recording 3223 → AssemblyAI 81517e32-2b5b-4e41-a1e2-5b7f7f4f9159 [2026-08-05 11:07:51] production.INFO: AutoTranscribeRecordingJob: submitted recording 3224 → AssemblyAI 17c9543a-d529-4f29-a845-5db500e8cc4a [2026-08-05 11:08:34] production.DEBUG: CheckTranscriptionStatusJob: recording 3223 → AssemblyAI status=completed (check #0) [2026-08-05 11:08:34] production.INFO: CheckTranscriptionStatusJob: completed for recording 3223 after 0 checks. [2026-08-05 11:08:35] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3223. {"status":404,"body":"Not found"} [2026-08-05 11:08:38] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3223 [2026-08-05 11:08:55] production.DEBUG: CheckTranscriptionStatusJob: recording 3224 → AssemblyAI status=completed (check #0) [2026-08-05 11:08:55] production.INFO: CheckTranscriptionStatusJob: completed for recording 3224 after 0 checks. [2026-08-05 11:08:55] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3224. {"status":404,"body":"Not found"} [2026-08-05 11:08:58] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3224 [2026-08-05 11:09:51] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Belfast City","ToZip":null,"CallSid":"CA3f65f6c7d2f655e1abf118aac83c6d32","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EzZjY1ZjZjN2QyZjY1NWUxYWJmMTE4YWFjODNjNmQzMiIsImZyb20iOiIrNDQyODkwODkxODcwIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTkyNDU5MSJ9.Qu5PSfUUIdaet_eFojZi3DLpCMEg7_PdxVEOFOXqS5DCMd5FvW1TuW6q5KwLhshzW13yi88ZwBuPxVmMuQDkng%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+442890891870","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+442890891870","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Belfast City"} [2026-08-05 11:10:04] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA3f65f6c7d2f655e1abf118aac83c6d32","DialCallSid":"CAb4a755b503c5ce39d3523c2652c649ed","DialCallStatus":"busy","DialCallDuration":null} [2026-08-05 11:10:17] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA3f65f6c7d2f655e1abf118aac83c6d32","DialCallSid":null,"DialCallStatus":null,"DialCallDuration":null} [2026-08-05 11:10:23] production.INFO: AutoTranscribeRecordingJob: submitted recording 3225 → AssemblyAI 96f873cb-a5b5-48a4-be97-68997382acfe [2026-08-05 11:11:25] production.DEBUG: CheckTranscriptionStatusJob: recording 3225 → AssemblyAI status=completed (check #0) [2026-08-05 11:11:25] production.INFO: CheckTranscriptionStatusJob: completed for recording 3225 after 0 checks. [2026-08-05 11:11:25] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3225. {"status":404,"body":"Not found"} [2026-08-05 11:11:25] production.WARNING: ClassifyAndScoreCallJob: no completed transcript for recording 3225. [2026-08-05 11:11:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:13:44] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA29a6295eef7bf82c90eb34f774bba3fd","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4639"} [2026-08-05 11:13:44] production.DEBUG: TwilioController: handleOutbound {"call_id":4639,"CallSid":"CA29a6295eef7bf82c90eb34f774bba3fd","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA29a6295eef7bf82c90eb34f774bba3fd","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4639"}} [2026-08-05 11:14:34] production.INFO: AutoTranscribeRecordingJob: submitted recording 3226 → AssemblyAI 41046395-d212-4bbf-879e-dd758373e3e5 [2026-08-05 11:14:49] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA2c6d69190967f21ea4b0dd3e786d9300","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4640"} [2026-08-05 11:14:49] production.DEBUG: TwilioController: handleOutbound {"call_id":4640,"CallSid":"CA2c6d69190967f21ea4b0dd3e786d9300","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA2c6d69190967f21ea4b0dd3e786d9300","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4640"}} [2026-08-05 11:15:19] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA2f3c0b46706eabd1dbaa1b064ebe204b","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EyZjNjMGI0NjcwNmVhYmQxZGJhYTFiMDY0ZWJlMjA0YiIsImZyb20iOiIrNDQ4MDAwMjgyMzIxIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTkyNDkxOSJ9.UT9mrGHFytf_0Sqlg3QUMFtUVYuoYQxF399FGXnhvBCrtOXzs_6J5VfhH-NXX-yF1Ro6DTVDtOlb0FxUKQ9Q8A%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+448000282321","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+448000282321","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} [2026-08-05 11:15:22] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA2f3c0b46706eabd1dbaa1b064ebe204b","DialCallSid":"CAe895f5fc300c0f110aba065a2960519f","DialCallStatus":"no-answer","DialCallDuration":null} [2026-08-05 11:15:35] production.DEBUG: CheckTranscriptionStatusJob: recording 3226 → AssemblyAI status=completed (check #0) [2026-08-05 11:15:35] production.INFO: CheckTranscriptionStatusJob: completed for recording 3226 after 0 checks. [2026-08-05 11:15:35] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3226. {"status":404,"body":"Not found"} [2026-08-05 11:15:35] production.INFO: ClassifyAndScoreCallJob: skipping recording 3226 — too short to classify (duration=12s, words=29). [2026-08-05 11:15:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 11:16:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 11:18:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 11:18:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 11:18:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:19:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 11:19:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:19:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:19:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:19:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:19:54] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAb23c0085fa2d3dd2a591e8ac6ce9dc98","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4642"} [2026-08-05 11:19:54] production.DEBUG: TwilioController: handleOutbound {"call_id":4642,"CallSid":"CAb23c0085fa2d3dd2a591e8ac6ce9dc98","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAb23c0085fa2d3dd2a591e8ac6ce9dc98","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4642"}} [2026-08-05 11:19:59] production.WARNING: Twilio webhook signature validation failed. {"url":"https://ha.fintrixor.co.uk/webhook/twilio/status","signature":"0Q89jA62cCLVkiqxX8eHdJRBLKU=","params":["Called","ParentCallSid","ToState","CallerCountry","Direction","Timestamp","CallbackSource","SipResponseCode","CallerState","ToZip","SequenceNumber","CallSid","To","CallerZip","ToCountry","CalledZip","ApiVersion","CalledCity","CallStatus","Duration","From","CallDuration","AccountSid","CalledCountry","CallerCity","ToCity","FromCountry","Caller","FromCity","CalledState","ErrorCode","FromZip","ErrorMessage","FromState"]} [2026-08-05 11:20:58] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CA04d3f6b01b0c5caece103aa4dce24ef3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4643"} [2026-08-05 11:20:58] production.DEBUG: TwilioController: handleOutbound {"call_id":4643,"CallSid":"CA04d3f6b01b0c5caece103aa4dce24ef3","From":"client:agent_production_39","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CA04d3f6b01b0c5caece103aa4dce24ef3","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4643"}} [2026-08-05 11:21:09] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ8P0XKBZDRD0Y9AEXAV9N2H"} [2026-08-05 11:21:10] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ8P0XNB6T1N4W5V3TMHDEMJ"} [2026-08-05 11:21:10] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ8P0XNYXK3W7CGH45SBDDAV"} [2026-08-05 11:21:11] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ8P0XPDBVS38F2YGHNQ202Z"} [2026-08-05 11:21:12] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ8P0XRVG8VZZBTV7JC0117T"} [2026-08-05 11:21:12] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ8P0XSQJG76JBCYRYRF24CC"} [2026-08-05 11:21:13] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ8P0XT87Y5BRDAZ7V8FD52R"} [2026-08-05 11:21:14] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ8P0XTTVDR0ZP9XWBWS4MZ4"} [2026-08-05 11:21:23] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ8P0XKBZDRD0Y9AEXAV9N2H"} [2026-08-05 11:21:24] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ8P0XNB6T1N4W5V3TMHDEMJ"} [2026-08-05 11:21:25] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ8P0XNYXK3W7CGH45SBDDAV"} [2026-08-05 11:21:26] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ8P0XPDBVS38F2YGHNQ202Z"} [2026-08-05 11:21:26] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ8P0XRVG8VZZBTV7JC0117T"} [2026-08-05 11:21:27] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ8P0XSQJG76JBCYRYRF24CC"} [2026-08-05 11:21:28] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ8P0XT87Y5BRDAZ7V8FD52R"} [2026-08-05 11:21:28] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ8P0XTTVDR0ZP9XWBWS4MZ4"} [2026-08-05 11:21:29] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ8P0XKBZDRD0Y9AEXAV9N2H"} [2026-08-05 11:21:30] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ8P0XKBZDRD0Y9AEXAV9N2H"} [2026-08-05 11:21:31] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ8P0XNB6T1N4W5V3TMHDEMJ"} [2026-08-05 11:21:31] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ8P0XNB6T1N4W5V3TMHDEMJ"} [2026-08-05 11:21:32] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ8P0XNYXK3W7CGH45SBDDAV"} [2026-08-05 11:21:33] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ8P0XNYXK3W7CGH45SBDDAV"} [2026-08-05 11:21:33] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ8P0XPDBVS38F2YGHNQ202Z"} [2026-08-05 11:21:34] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ8P0XPDBVS38F2YGHNQ202Z"} [2026-08-05 11:21:35] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ8P0XRVG8VZZBTV7JC0117T"} [2026-08-05 11:21:36] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ8P0XRVG8VZZBTV7JC0117T"} [2026-08-05 11:21:36] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ8P0XSQJG76JBCYRYRF24CC"} [2026-08-05 11:21:37] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ8P0XSQJG76JBCYRYRF24CC"} [2026-08-05 11:21:38] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ8P0XT87Y5BRDAZ7V8FD52R"} [2026-08-05 11:21:39] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ8P0XT87Y5BRDAZ7V8FD52R"} [2026-08-05 11:21:39] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ8P0XTTVDR0ZP9XWBWS4MZ4"} [2026-08-05 11:21:41] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ8P0XTTVDR0ZP9XWBWS4MZ4"} [2026-08-05 11:21:43] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.26] with payload: { "type": "App\\Notifications\\InitialDocumentsSignedNotification", "title": "Initial documents e-signed", "message": "Mr William Cowan e-signed 8 documents", "client_id": 1228, "client_name": "Mr William Cowan", "documents": [ "LOA", "Client Care Letter", "CFA", "Part 1", "Part 2", "Part 2 Extra", "Part 2 Extra", "Part 2 Extra" ], "id": "52157d3c-b54e-4ded-8628-2d3a286a615b", "socket": null } [2026-08-05 11:22:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 11:23:04] production.INFO: ClassifyInboundEmailJob: message 15195 classified as 'generic' (high). [2026-08-05 11:23:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:23:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:23:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 11:24:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} [2026-08-05 11:24:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:24:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:25:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:25:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:25:46] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 15195 (client 1296, 1 handler(s)). [2026-08-05 11:25:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} [2026-08-05 11:26:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} [2026-08-05 11:27:56] production.INFO: AutoTranscribeRecordingJob: submitted recording 3227 → AssemblyAI c642044d-1b1b-49a5-8181-346dffa64304 [2026-08-05 11:28:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} [2026-08-05 11:28:58] production.DEBUG: CheckTranscriptionStatusJob: recording 3227 → AssemblyAI status=completed (check #0) [2026-08-05 11:28:58] production.INFO: CheckTranscriptionStatusJob: completed for recording 3227 after 0 checks. [2026-08-05 11:28:58] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3227. {"status":404,"body":"Not found"} [2026-08-05 11:28:58] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 3227. [2026-08-05 11:30:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 11:30:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 11:30:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 11:31:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:31:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:31:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:31:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:31:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:31:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:31:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:31:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:31:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 11:31:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:31:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:31:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:31:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:31:58] production.INFO: ExtractMessageAttachmentsJob: attachment 10664 (image.png) skipped — unsupported type. [2026-08-05 11:31:58] production.INFO: ExtractMessageAttachmentsJob: attachment 10665 (FOI Request response.doc) skipped — unsupported type. [2026-08-05 11:31:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:31:59] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA50bb57da700b0cba98a676bb64f4ed67","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4644"} [2026-08-05 11:31:59] production.DEBUG: TwilioController: handleOutbound {"call_id":4644,"CallSid":"CA50bb57da700b0cba98a676bb64f4ed67","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA50bb57da700b0cba98a676bb64f4ed67","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4644"}} [2026-08-05 11:32:01] production.INFO: ClassifyInboundEmailJob: message 15197 classified as 'generic' (high). [2026-08-05 11:32:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:32:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:32:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:32:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:32:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:32:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:32:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:32:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:32:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:32:53] production.INFO: AutoTranscribeRecordingJob: submitted recording 3228 → AssemblyAI 11cf4397-5330-45d3-b331-f9429a059545 [2026-08-05 11:33:02] production.INFO: ClassifyInboundEmailJob: message 15203 classified as 'generic' (high). [2026-08-05 11:33:05] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA9babb4734f328c377384f247cb1da854","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E5YmFiYjQ3MzRmMzI4YzM3NzM4NGYyNDdjYjFkYTg1NCIsImZyb20iOiIrNDQzMDAyNDQ0MDAwIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTkyNTk4NCJ9.F3hitORNphZdMajNsJsiMFwiS6HCDyMrYOwdzlvWUk01vjpgHER-fYZUXfRdzK39ET5d6F1AsySounE-p2sDRg%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+443002444000","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+443002444000","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} [2026-08-05 11:33:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:33:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:33:54] production.DEBUG: CheckTranscriptionStatusJob: recording 3228 → AssemblyAI status=completed (check #0) [2026-08-05 11:33:54] production.INFO: CheckTranscriptionStatusJob: completed for recording 3228 after 0 checks. [2026-08-05 11:33:55] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3228. {"status":404,"body":"Not found"} [2026-08-05 11:33:57] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3228 [2026-08-05 11:34:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} [2026-08-05 11:35:17] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA9babb4734f328c377384f247cb1da854","DialCallSid":"CAa2dffcef1c805600986242342037d1f9","DialCallStatus":"completed","DialCallDuration":"116"} [2026-08-05 11:36:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} [2026-08-05 11:36:54] production.INFO: AutoTranscribeRecordingJob: submitted recording 3229 → AssemblyAI adece3fc-80c1-4282-b402-fb6eba76c5f5 [2026-08-05 11:37:01] production.INFO: AutoTranscribeRecordingJob: submitted recording 3230 → AssemblyAI 290ff5e6-f384-4451-af6d-3461151c2e9d [2026-08-05 11:37:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} [2026-08-05 11:37:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:37:57] production.DEBUG: CheckTranscriptionStatusJob: recording 3229 → AssemblyAI status=completed (check #0) [2026-08-05 11:37:57] production.INFO: CheckTranscriptionStatusJob: completed for recording 3229 after 0 checks. [2026-08-05 11:37:58] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3229. {"status":404,"body":"Not found"} [2026-08-05 11:38:00] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 3229 [2026-08-05 11:38:08] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 3229. {"total_score":50,"risk_rating":"high_risk","has_sections":true} [2026-08-05 11:38:08] production.DEBUG: CheckTranscriptionStatusJob: recording 3230 → AssemblyAI status=completed (check #0) [2026-08-05 11:38:08] production.INFO: CheckTranscriptionStatusJob: completed for recording 3230 after 0 checks. [2026-08-05 11:38:09] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3230. {"status":404,"body":"Not found"} [2026-08-05 11:38:09] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 3230. [2026-08-05 11:38:11] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA22e83d265496ede8150f9f928b1c86db","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4646"} [2026-08-05 11:38:11] production.DEBUG: TwilioController: handleOutbound {"call_id":4646,"CallSid":"CA22e83d265496ede8150f9f928b1c86db","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA22e83d265496ede8150f9f928b1c86db","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4646"}} [2026-08-05 11:39:11] production.INFO: AutoTranscribeRecordingJob: submitted recording 3231 → AssemblyAI 0a6fae0a-88b6-4a43-90d2-abb1f710b53d [2026-08-05 11:40:13] production.DEBUG: CheckTranscriptionStatusJob: recording 3231 → AssemblyAI status=completed (check #0) [2026-08-05 11:40:13] production.INFO: CheckTranscriptionStatusJob: completed for recording 3231 after 0 checks. [2026-08-05 11:40:13] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3231. {"status":404,"body":"Not found"} [2026-08-05 11:40:13] production.INFO: ClassifyAndScoreCallJob: skipping recording 3231 — too short to classify (duration=26s, words=62). [2026-08-05 11:40:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:41:04] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA4594b7f5c70244223f3d2e45d062182b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4647"} [2026-08-05 11:41:04] production.DEBUG: TwilioController: handleOutbound {"call_id":4647,"CallSid":"CA4594b7f5c70244223f3d2e45d062182b","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA4594b7f5c70244223f3d2e45d062182b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4647"}} [2026-08-05 11:42:09] production.INFO: AutoTranscribeRecordingJob: submitted recording 3232 → AssemblyAI eb6843dd-cbbb-49d9-8b76-ee279cdeaca3 [2026-08-05 11:43:10] production.DEBUG: CheckTranscriptionStatusJob: recording 3232 → AssemblyAI status=completed (check #0) [2026-08-05 11:43:10] production.INFO: CheckTranscriptionStatusJob: completed for recording 3232 after 0 checks. [2026-08-05 11:43:11] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3232. {"status":404,"body":"Not found"} [2026-08-05 11:43:11] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=manual) for recording 3232. [2026-08-05 11:43:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:44:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:45:29] production.INFO: ExtractMessageAttachmentsJob: attachment 10672 (image001.png) skipped — unsupported type. [2026-08-05 11:45:29] production.INFO: ExtractMessageAttachmentsJob: attachment 10673 (image005.png) skipped — unsupported type. [2026-08-05 11:45:29] production.INFO: ExtractMessageAttachmentsJob: attachment 10674 (image006.png) skipped — unsupported type. [2026-08-05 11:45:29] production.INFO: ExtractMessageAttachmentsJob: attachment 10675 (image007.jpg) skipped — unsupported type. [2026-08-05 11:45:31] production.INFO: ClassifyInboundEmailJob: message 15206 classified as 'dsar_response' (high). [2026-08-05 11:45:31] production.INFO: FindRelatedDsarJob: message 15206 matched via regex reference 'DSAR-20260626-D5D651' → DSAR 3649. [2026-08-05 11:45:33] production.INFO: FindRelatedDsarJob: message 15206 response_type=partial_data. [2026-08-05 11:45:33] production.INFO: FindRelatedDsarJob: message 15206 → triage_queue=dsar_evidence (response_type=partial_data, dsar_id=3649). [2026-08-05 11:45:34] production.INFO: ExtractMessageAttachmentsJob: attachment 10676 (9cfa8c24-9038-4a78-be80-26764ed6c421) skipped — unsupported type. [2026-08-05 11:45:34] production.INFO: ExtractMessageAttachmentsJob: attachment 10677 (79d37cd3-9f8b-4e6c-a94f-daa795bc3c7e) skipped — unsupported type. [2026-08-05 11:45:34] production.INFO: ExtractMessageAttachmentsJob: attachment 10678 (f2327b15-b54a-478c-97cf-89a9ea72535b) skipped — unsupported type. [2026-08-05 11:45:34] production.INFO: ExtractMessageAttachmentsJob: attachment 10679 (0bb5625f-63d6-455e-9805-6385999babda) skipped — unsupported type. [2026-08-05 11:45:34] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10672 — skipped as small image (4983 bytes), likely signature/logo. [2026-08-05 11:45:34] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10673 — skipped as small image (7672 bytes), likely signature/logo. [2026-08-05 11:45:34] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10674 — pages=0, large=no. [2026-08-05 11:45:36] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10674 — file=image006.png, is_dsar_document=, confidence=high. [2026-08-05 11:45:36] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10674 — skipped: verify: not a DSAR document (high confidence). [2026-08-05 11:45:37] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10675 — skipped as small image (823 bytes), likely signature/logo. [2026-08-05 11:45:39] production.INFO: ClassifyInboundEmailJob: message 15207 classified as 'generic' (high). [2026-08-05 11:48:13] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAe24d6ff949041bc7796ecf0ea7bfcb32","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4648"} [2026-08-05 11:48:13] production.DEBUG: TwilioController: handleOutbound {"call_id":4648,"CallSid":"CAe24d6ff949041bc7796ecf0ea7bfcb32","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAe24d6ff949041bc7796ecf0ea7bfcb32","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4648"}} [2026-08-05 11:48:40] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/98/Outlook-uhr14sif.png. {"userId":29,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/98/Outlook-uhr14sif.png. at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL) #1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '') #2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...') #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...') #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...') #5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'Outlook-uhr14si...', Array) #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment)) #7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview') #8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}() #9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route)) #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview') #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view') #16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #77 {main} "} [2026-08-05 11:48:40] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/98/Outlook-ppeouczl.png. {"userId":29,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/98/Outlook-ppeouczl.png. at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL) #1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '') #2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...') #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...') #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...') #5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'Outlook-ppeoucz...', Array) #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment)) #7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview') #8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}() #9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route)) #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview') #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view') #16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #77 {main} "} [2026-08-05 11:48:40] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/98/image747730.png. {"userId":29,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/98/image747730.png. at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL) #1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '') #2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...') #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...') #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...') #5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'image747730.png', Array) #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment)) #7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview') #8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}() #9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route)) #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview') #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view') #16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #77 {main} "} [2026-08-05 11:48:54] production.INFO: AutoTranscribeRecordingJob: submitted recording 3233 → AssemblyAI 45c41980-2b4e-4f33-883c-c2e794b99ff2 [2026-08-05 11:49:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:49:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} [2026-08-05 11:49:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:49:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:49:55] production.DEBUG: CheckTranscriptionStatusJob: recording 3233 → AssemblyAI status=completed (check #0) [2026-08-05 11:49:55] production.INFO: CheckTranscriptionStatusJob: completed for recording 3233 after 0 checks. [2026-08-05 11:49:56] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3233. {"status":404,"body":"Not found"} [2026-08-05 11:49:57] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3233 [2026-08-05 11:50:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:50:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:50:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 11:51:10] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA02958fa2815c12d9009a7198920d72c7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4649"} [2026-08-05 11:51:10] production.DEBUG: TwilioController: handleOutbound {"call_id":4649,"CallSid":"CA02958fa2815c12d9009a7198920d72c7","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA02958fa2815c12d9009a7198920d72c7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4649"}} [2026-08-05 11:51:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 11:51:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 11:51:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 11:51:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 11:52:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 11:52:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 11:52:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 11:52:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 11:52:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 11:52:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 11:52:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 11:52:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 11:53:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 11:53:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 11:53:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 11:53:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 11:53:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 11:53:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 11:53:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 11:54:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 11:55:07] production.INFO: AutoTranscribeRecordingJob: submitted recording 3234 → AssemblyAI 5008e0ce-a93b-431f-8544-6c3bf03b35d0 [2026-08-05 11:55:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 11:55:53] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAa8de1d62b2407c06633bd08087364f66","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4650"} [2026-08-05 11:55:53] production.DEBUG: TwilioController: handleOutbound {"call_id":4650,"CallSid":"CAa8de1d62b2407c06633bd08087364f66","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAa8de1d62b2407c06633bd08087364f66","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4650"}} [2026-08-05 11:55:58] production.INFO: ExtractMessageAttachmentsJob: attachment 10680 (f9632f57-21f8-45f2-a061-2df88ff2f534) skipped — unsupported type. [2026-08-05 11:55:58] production.INFO: ExtractMessageAttachmentsJob: attachment 10681 (9b4fa93b-ed4e-434a-8f38-46a88171ec91) skipped — unsupported type. [2026-08-05 11:56:01] production.INFO: ClassifyInboundEmailJob: message 15210 classified as 'generic' (high). [2026-08-05 11:56:08] production.DEBUG: CheckTranscriptionStatusJob: recording 3234 → AssemblyAI status=completed (check #0) [2026-08-05 11:56:08] production.INFO: CheckTranscriptionStatusJob: completed for recording 3234 after 0 checks. [2026-08-05 11:56:08] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3234. {"status":404,"body":"Not found"} [2026-08-05 11:56:08] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 3234. [2026-08-05 11:56:47] production.INFO: AutoTranscribeRecordingJob: submitted recording 3235 → AssemblyAI e06736f8-33ea-4359-a74b-ef632db049a9 [2026-08-05 11:57:48] production.DEBUG: CheckTranscriptionStatusJob: recording 3235 → AssemblyAI status=completed (check #0) [2026-08-05 11:57:48] production.INFO: CheckTranscriptionStatusJob: completed for recording 3235 after 0 checks. [2026-08-05 11:57:49] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3235. {"status":404,"body":"Not found"} [2026-08-05 11:57:49] production.INFO: ClassifyAndScoreCallJob: skipping recording 3235 — too short to classify (duration=29s, words=89). [2026-08-05 11:58:21] production.INFO: ClassifyInboundEmailJob: message 15213 classified as 'generic' (high). [2026-08-05 12:00:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 12:00:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 12:01:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 12:02:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 12:02:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 12:02:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 12:03:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 12:03:15] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 15213 (client 1269, 1 handler(s)). [2026-08-05 12:03:34] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 15203 (client 1228, 1 handler(s)). [2026-08-05 12:03:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 12:04:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 12:05:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 12:08:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 12:09:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 12:10:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 12:11:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 12:13:19] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAd0f32bac2a31a83d7c0ce97b4e502d5c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4651"} [2026-08-05 12:13:19] production.DEBUG: TwilioController: handleOutbound {"call_id":4651,"CallSid":"CAd0f32bac2a31a83d7c0ce97b4e502d5c","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAd0f32bac2a31a83d7c0ce97b4e502d5c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4651"}} [2026-08-05 12:13:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 12:13:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 12:14:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 12:14:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 12:15:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 12:15:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 12:17:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 12:17:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 12:17:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 12:18:30] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA5a01c2726dc7ccb2913f2693b5fbbe91","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4652"} [2026-08-05 12:18:30] production.DEBUG: TwilioController: handleOutbound {"call_id":4652,"CallSid":"CA5a01c2726dc7ccb2913f2693b5fbbe91","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA5a01c2726dc7ccb2913f2693b5fbbe91","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4652"}} [2026-08-05 12:18:45] production.INFO: AutoTranscribeRecordingJob: submitted recording 3236 → AssemblyAI ef36dfa7-4a41-471a-a59e-2e222484f7f9 [2026-08-05 12:19:46] production.DEBUG: CheckTranscriptionStatusJob: recording 3236 → AssemblyAI status=completed (check #0) [2026-08-05 12:19:46] production.INFO: CheckTranscriptionStatusJob: completed for recording 3236 after 0 checks. [2026-08-05 12:19:46] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3236. {"status":404,"body":"Not found"} [2026-08-05 12:19:46] production.INFO: ClassifyAndScoreCallJob: skipping recording 3236 — too short to classify (duration=4s, words=9). [2026-08-05 12:19:52] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA65c7184742e65ed1c70d4f696430e53d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4653"} [2026-08-05 12:19:52] production.DEBUG: TwilioController: handleOutbound {"call_id":4653,"CallSid":"CA65c7184742e65ed1c70d4f696430e53d","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA65c7184742e65ed1c70d4f696430e53d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4653"}} [2026-08-05 12:20:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 12:20:43] production.INFO: AutoTranscribeRecordingJob: submitted recording 3237 → AssemblyAI 4a7d4826-d5af-486c-9f19-1cc1611e9c72 [2026-08-05 12:21:30] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA9e517591436a99ce2b6c9bdcc7c6b000","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4654"} [2026-08-05 12:21:30] production.DEBUG: TwilioController: handleOutbound {"call_id":4654,"CallSid":"CA9e517591436a99ce2b6c9bdcc7c6b000","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA9e517591436a99ce2b6c9bdcc7c6b000","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4654"}} [2026-08-05 12:21:44] production.DEBUG: CheckTranscriptionStatusJob: recording 3237 → AssemblyAI status=completed (check #0) [2026-08-05 12:21:44] production.INFO: CheckTranscriptionStatusJob: completed for recording 3237 after 0 checks. [2026-08-05 12:21:45] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3237. {"status":404,"body":"Not found"} [2026-08-05 12:21:47] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3237 [2026-08-05 12:22:04] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA545a5693ff3bdadbf7b69b5ba0148710","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E1NDVhNTY5M2ZmM2JkYWRiZjdiNjliNWJhMDE0ODcxMCIsImZyb20iOiIrNDQ3OTU0MzcxMDY5IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTkyODkyMyJ9.czRE4cGQ_pODT2X2WcA6VpG3_TjHfxVNMNYWUEXzuSHwb4YGgOKW-pUrmmfG1xD5uXzuG3vq7x21mqqa7ro5vA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447954371069","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447954371069","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} [2026-08-05 12:22:05] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA545a5693ff3bdadbf7b69b5ba0148710","DialCallSid":"CA1afb822dd8a07c1c516ddc546745d9c5","DialCallStatus":"no-answer","DialCallDuration":null} [2026-08-05 12:22:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} [2026-08-05 12:22:10] production.INFO: AutoTranscribeRecordingJob: submitted recording 3238 → AssemblyAI 2fdb318d-9324-4525-970b-6e83b95634a2 [2026-08-05 12:22:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 12:22:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 12:22:32] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA545a5693ff3bdadbf7b69b5ba0148710","DialCallSid":null,"DialCallStatus":null,"DialCallDuration":null} [2026-08-05 12:22:36] production.INFO: AutoTranscribeRecordingJob: submitted recording 3239 → AssemblyAI af1862a1-e56a-43e8-95df-1df49f8e9d18 [2026-08-05 12:22:36] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.36] with payload: { "type": "App\\Notifications\\VoicemailReceivedNotification", "title": "New Voicemail", "message": "From Mr Alexander Mullen \u00b7 0:11", "recording_id": 3239, "communication_id": 4655, "client_id": 1314, "caller_name": "Mr Alexander Mullen", "duration": 11, "solicitor_id": 3, "id": "8fc293a3-8d7c-4fe7-94d2-21d2b2fa6b5a", "socket": null } [2026-08-05 12:22:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 12:23:13] production.DEBUG: CheckTranscriptionStatusJob: recording 3238 → AssemblyAI status=completed (check #0) [2026-08-05 12:23:13] production.INFO: CheckTranscriptionStatusJob: completed for recording 3238 after 0 checks. [2026-08-05 12:23:13] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3238. {"status":404,"body":"Not found"} [2026-08-05 12:23:13] production.INFO: ClassifyAndScoreCallJob: skipping recording 3238 — too short to classify (duration=12s, words=28). [2026-08-05 12:23:38] production.DEBUG: CheckTranscriptionStatusJob: recording 3239 → AssemblyAI status=completed (check #0) [2026-08-05 12:23:38] production.INFO: CheckTranscriptionStatusJob: completed for recording 3239 after 0 checks. [2026-08-05 12:23:38] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3239. {"status":404,"body":"Not found"} [2026-08-05 12:23:41] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3239 [2026-08-05 12:23:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 12:25:21] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 15217 (client 927, 1 handler(s)). [2026-08-05 12:25:21] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload: { "type": "App\\Notifications\\InboundClientEmailNotification", "title": "New Email from Client", "message": "Re: MMA Legal Limited - Your Reference: 100927", "client_id": 927, "client_name": "Mr Steven Mcculloch", "message_id": 15217, "id": "50c17ed3-73e5-4d8f-af2d-712ee000f653", "socket": null } [2026-08-05 12:25:21] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload: { "type": "App\\Notifications\\InboundClientEmailNotification", "title": "New Email from Client", "message": "Re: MMA Legal Limited - Your Reference: 100927", "client_id": 927, "client_name": "Mr Steven Mcculloch", "message_id": 15217, "id": "5ace2723-fed1-401e-a497-e16ebb0676a7", "socket": null } [2026-08-05 12:25:21] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload: { "type": "App\\Notifications\\InboundClientEmailNotification", "title": "New Email from Client", "message": "Re: MMA Legal Limited - Your Reference: 100927", "client_id": 927, "client_name": "Mr Steven Mcculloch", "message_id": 15217, "id": "8c4a5441-60a8-4af3-89be-8a76ca9d8db2", "socket": null } [2026-08-05 12:25:21] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload: { "type": "App\\Notifications\\InboundClientEmailNotification", "title": "New Email from Client", "message": "Re: MMA Legal Limited - Your Reference: 100927", "client_id": 927, "client_name": "Mr Steven Mcculloch", "message_id": 15217, "id": "1b37f1bf-b2e0-4b92-a08d-fe9e915c976b", "socket": null } [2026-08-05 12:25:21] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload: { "type": "App\\Notifications\\InboundClientEmailNotification", "title": "New Email from Client", "message": "Re: MMA Legal Limited - Your Reference: 100927", "client_id": 927, "client_name": "Mr Steven Mcculloch", "message_id": 15217, "id": "b9a1517d-aae5-4587-a265-f8c6c66800b9", "socket": null } [2026-08-05 12:25:21] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.34] with payload: { "type": "App\\Notifications\\InboundClientEmailNotification", "title": "New Email from Client", "message": "Re: MMA Legal Limited - Your Reference: 100927", "client_id": 927, "client_name": "Mr Steven Mcculloch", "message_id": 15217, "id": "e109dcc9-1662-4e03-9833-e0b44ede420c", "socket": null } [2026-08-05 12:25:23] production.INFO: ClassifyInboundEmailJob: message 15217 classified as 'dsar_response' (high). [2026-08-05 12:25:24] production.INFO: FindRelatedDsarJob: message 15217 — dsar_ref='', inst_ref='100927'. [2026-08-05 12:25:24] production.INFO: FindRelatedDsarJob: message 15217 matched DSAR 2916 via reference lookup (100927). [2026-08-05 12:25:24] production.INFO: FindRelatedDsarJob: saved receiver_reference '100927' for DSAR 2916. [2026-08-05 12:25:27] production.INFO: FindRelatedDsarJob: message 15217 response_type=data_provided. [2026-08-05 12:25:27] production.INFO: FindRelatedDsarJob: message 15217 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=2916). [2026-08-05 12:25:27] production.INFO: FindRelatedDsarJob: message 15217 auto-set DSAR 2916 status → completed (response_type=data_provided). [2026-08-05 12:27:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 12:27:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 12:27:02] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc2035feccc74a65e0113b9a3979268f4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4656"} [2026-08-05 12:27:02] production.DEBUG: TwilioController: handleOutbound {"call_id":4656,"CallSid":"CAc2035feccc74a65e0113b9a3979268f4","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CAc2035feccc74a65e0113b9a3979268f4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4656"}} [2026-08-05 12:27:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 12:28:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} [2026-08-05 12:30:12] production.INFO: AutoTranscribeRecordingJob: submitted recording 3240 → AssemblyAI 2f974ad0-14d5-4afa-9f0e-a04e56215f08 [2026-08-05 12:31:13] production.DEBUG: CheckTranscriptionStatusJob: recording 3240 → AssemblyAI status=completed (check #0) [2026-08-05 12:31:13] production.INFO: CheckTranscriptionStatusJob: completed for recording 3240 after 0 checks. [2026-08-05 12:31:13] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3240. {"status":404,"body":"Not found"} [2026-08-05 12:31:15] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3240 [2026-08-05 12:31:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 12:35:40] production.INFO: AutoTranscribeRecordingJob: submitted recording 3241 → AssemblyAI 686a6fb7-1ddb-4422-9d91-e8e4a4d69db1 [2026-08-05 12:35:41] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA0355461ce7db28cec88ebfc2fd71606b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4657"} [2026-08-05 12:35:41] production.DEBUG: TwilioController: handleOutbound {"call_id":4657,"CallSid":"CA0355461ce7db28cec88ebfc2fd71606b","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA0355461ce7db28cec88ebfc2fd71606b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4657"}} [2026-08-05 12:36:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 12:36:41] production.DEBUG: CheckTranscriptionStatusJob: recording 3241 → AssemblyAI status=completed (check #0) [2026-08-05 12:36:41] production.INFO: CheckTranscriptionStatusJob: completed for recording 3241 after 0 checks. [2026-08-05 12:36:41] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3241. {"status":404,"body":"Not found"} [2026-08-05 12:36:41] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 3241. [2026-08-05 12:40:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 12:42:39] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Belfast City","ToZip":null,"CallSid":"CAfbf5a2a688bfdf2627dd279a525f14fe","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FmYmY1YTJhNjg4YmZkZjI2MjdkZDI3OWE1MjVmMTRmZSIsImZyb20iOiIrNDQyODkwODkxODcwIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTkzMDE1OCJ9.hsH2-pNGJyHQFcAlknANPcEqYF2Uk_ODLIaGDMpti1HlWEZuhHPbQypTgtc04HRnt2ukGfP6_ubIz4ywZ10mUw%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+442890891870","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+442890891870","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Belfast City"} [2026-08-05 12:42:40] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAfbf5a2a688bfdf2627dd279a525f14fe","DialCallSid":"CAfcf6129bb63db98d2a1fba9327912e71","DialCallStatus":"no-answer","DialCallDuration":null} [2026-08-05 12:42:53] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAfbf5a2a688bfdf2627dd279a525f14fe","DialCallSid":null,"DialCallStatus":null,"DialCallDuration":null} [2026-08-05 12:42:58] production.INFO: AutoTranscribeRecordingJob: submitted recording 3242 → AssemblyAI c3e641bd-046b-4eb3-a9b8-49ae460a0923 [2026-08-05 12:43:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 12:43:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 12:43:59] production.DEBUG: CheckTranscriptionStatusJob: recording 3242 → AssemblyAI status=completed (check #0) [2026-08-05 12:43:59] production.INFO: CheckTranscriptionStatusJob: completed for recording 3242 after 0 checks. [2026-08-05 12:43:59] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3242. {"status":404,"body":"Not found"} [2026-08-05 12:43:59] production.WARNING: ClassifyAndScoreCallJob: no completed transcript for recording 3242. [2026-08-05 12:45:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 12:46:08] production.INFO: AutoTranscribeRecordingJob: submitted recording 3243 → AssemblyAI 75498d04-e092-4654-9647-9b3688773092 [2026-08-05 12:47:09] production.DEBUG: CheckTranscriptionStatusJob: recording 3243 → AssemblyAI status=completed (check #0) [2026-08-05 12:47:09] production.INFO: CheckTranscriptionStatusJob: completed for recording 3243 after 0 checks. [2026-08-05 12:47:09] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3243. {"status":404,"body":"Not found"} [2026-08-05 12:47:10] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 3243. [2026-08-05 12:50:45] production.INFO: ClassifyInboundEmailJob: message 15223 classified as 'dsar_response' (high). [2026-08-05 12:50:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 12:50:47] production.INFO: FindRelatedDsarJob: message 15223 — dsar_ref='', inst_ref='PKCIR:9756'. [2026-08-05 12:50:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 12:50:52] production.INFO: FindRelatedDsarJob: message 15223 — AI matcher dsar_id=, confidence=low. [2026-08-05 12:50:52] production.INFO: FindRelatedDsarJob: message 15223 — extracted reference 'PKCIR:9756' but no DSAR matched. [2026-08-05 12:50:55] production.INFO: FindRelatedDsarJob: message 15223 response_type=acknowledgement. [2026-08-05 12:50:55] production.INFO: FindRelatedDsarJob: message 15223 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-08-05 12:51:15] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA687b51c570db282bdfb432c793a7298c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4659"} [2026-08-05 12:51:15] production.DEBUG: TwilioController: handleOutbound {"call_id":4659,"CallSid":"CA687b51c570db282bdfb432c793a7298c","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA687b51c570db282bdfb432c793a7298c","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4659"}} [2026-08-05 12:51:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 12:54:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 12:58:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 13:00:18] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA4aaa39b555ba8d1f632bd51754ca9eb9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4660"} [2026-08-05 13:00:18] production.DEBUG: TwilioController: handleOutbound {"call_id":4660,"CallSid":"CA4aaa39b555ba8d1f632bd51754ca9eb9","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA4aaa39b555ba8d1f632bd51754ca9eb9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4660"}} [2026-08-05 13:04:24] production.INFO: AutoTranscribeRecordingJob: submitted recording 3244 → AssemblyAI 2e90464c-9afd-4254-961a-104209558b67 [2026-08-05 13:05:26] production.DEBUG: CheckTranscriptionStatusJob: recording 3244 → AssemblyAI status=completed (check #0) [2026-08-05 13:05:26] production.INFO: CheckTranscriptionStatusJob: completed for recording 3244 after 0 checks. [2026-08-05 13:05:26] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3244. {"status":404,"body":"Not found"} [2026-08-05 13:05:28] production.DEBUG: ClassifyAndScoreCallJob: classification=initial for recording 3244 [2026-08-05 13:05:51] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 3244. {"total_score":33,"risk_rating":"high_risk","has_sections":true} [2026-08-05 13:07:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 13:08:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 13:09:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 13:09:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 13:10:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 13:12:00] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA56405ff9fcdadddce5fe68f02bb778be","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4661"} [2026-08-05 13:12:00] production.DEBUG: TwilioController: handleOutbound {"call_id":4661,"CallSid":"CA56405ff9fcdadddce5fe68f02bb778be","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA56405ff9fcdadddce5fe68f02bb778be","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4661"}} [2026-08-05 13:12:24] production.INFO: AutoTranscribeRecordingJob: submitted recording 3245 → AssemblyAI c8066402-921a-421f-b778-40ab76013ac9 [2026-08-05 13:13:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 13:13:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 13:13:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 13:13:25] production.DEBUG: CheckTranscriptionStatusJob: recording 3245 → AssemblyAI status=completed (check #0) [2026-08-05 13:13:25] production.INFO: CheckTranscriptionStatusJob: completed for recording 3245 after 0 checks. [2026-08-05 13:13:25] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3245. {"status":404,"body":"Not found"} [2026-08-05 13:13:25] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 3245. [2026-08-05 13:13:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 13:13:46] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 15224 (client 927, 1 handler(s)). [2026-08-05 13:13:46] production.INFO: ExtractMessageAttachmentsJob: attachment 10682 (image.png) skipped — unsupported type. [2026-08-05 13:13:46] production.INFO: ExtractMessageAttachmentsJob: attachment 10683 (image.png) skipped — unsupported type. [2026-08-05 13:13:46] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload: { "type": "App\\Notifications\\InboundClientEmailNotification", "title": "New Email from Client", "message": "Re: MMA Legal Limited - Your Reference: 100927", "client_id": 927, "client_name": "Mr Steven Mcculloch", "message_id": 15224, "id": "ea19278e-17f3-44ff-bb32-14ca9e164f49", "socket": null } [2026-08-05 13:13:46] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload: { "type": "App\\Notifications\\InboundClientEmailNotification", "title": "New Email from Client", "message": "Re: MMA Legal Limited - Your Reference: 100927", "client_id": 927, "client_name": "Mr Steven Mcculloch", "message_id": 15224, "id": "fc96665d-59a1-4b85-bb01-6229092dd245", "socket": null } [2026-08-05 13:13:46] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload: { "type": "App\\Notifications\\InboundClientEmailNotification", "title": "New Email from Client", "message": "Re: MMA Legal Limited - Your Reference: 100927", "client_id": 927, "client_name": "Mr Steven Mcculloch", "message_id": 15224, "id": "b26095bc-9fe7-42ee-96c8-cc453dffd0a0", "socket": null } [2026-08-05 13:13:46] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload: { "type": "App\\Notifications\\InboundClientEmailNotification", "title": "New Email from Client", "message": "Re: MMA Legal Limited - Your Reference: 100927", "client_id": 927, "client_name": "Mr Steven Mcculloch", "message_id": 15224, "id": "2212fc01-b99a-40e8-8035-adbc46e1eaa9", "socket": null } [2026-08-05 13:13:46] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload: { "type": "App\\Notifications\\InboundClientEmailNotification", "title": "New Email from Client", "message": "Re: MMA Legal Limited - Your Reference: 100927", "client_id": 927, "client_name": "Mr Steven Mcculloch", "message_id": 15224, "id": "45e79f05-56e1-4f7f-86ae-f09ed2528ea4", "socket": null } [2026-08-05 13:13:46] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.34] with payload: { "type": "App\\Notifications\\InboundClientEmailNotification", "title": "New Email from Client", "message": "Re: MMA Legal Limited - Your Reference: 100927", "client_id": 927, "client_name": "Mr Steven Mcculloch", "message_id": 15224, "id": "c4a6e3b4-ef60-4be6-8e14-15990a074883", "socket": null } [2026-08-05 13:13:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 13:13:48] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA18b3727665bceee9252e47d07356944e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4662"} [2026-08-05 13:13:48] production.DEBUG: TwilioController: handleOutbound {"call_id":4662,"CallSid":"CA18b3727665bceee9252e47d07356944e","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA18b3727665bceee9252e47d07356944e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4662"}} [2026-08-05 13:13:49] production.INFO: ClassifyInboundEmailJob: message 15224 classified as 'dsar_response' (high). [2026-08-05 13:13:51] production.INFO: FindRelatedDsarJob: message 15224 — dsar_ref='', inst_ref='100927'. [2026-08-05 13:13:51] production.INFO: FindRelatedDsarJob: message 15224 matched DSAR 2916 via reference lookup (100927). [2026-08-05 13:13:51] production.INFO: FindRelatedDsarJob: saved receiver_reference '100927' for DSAR 2916. [2026-08-05 13:13:53] production.INFO: FindRelatedDsarJob: message 15224 response_type=acknowledgement. [2026-08-05 13:13:53] production.INFO: FindRelatedDsarJob: message 15224 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=2916). [2026-08-05 13:14:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 13:15:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 13:15:21] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAed2e6aac74054f066932faddf6e53d24","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4663"} [2026-08-05 13:15:21] production.DEBUG: TwilioController: handleOutbound {"call_id":4663,"CallSid":"CAed2e6aac74054f066932faddf6e53d24","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAed2e6aac74054f066932faddf6e53d24","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4663"}} [2026-08-05 13:15:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 13:16:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 13:16:41] production.INFO: AutoTranscribeRecordingJob: submitted recording 3246 → AssemblyAI 1bfa8852-d551-435a-b013-362197eeb61c [2026-08-05 13:17:41] production.DEBUG: CheckTranscriptionStatusJob: recording 3246 → AssemblyAI status=completed (check #0) [2026-08-05 13:17:41] production.INFO: CheckTranscriptionStatusJob: completed for recording 3246 after 0 checks. [2026-08-05 13:17:42] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3246. {"status":404,"body":"Not found"} [2026-08-05 13:17:43] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3246 [2026-08-05 13:18:14] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA067106e75ca74549d105bb9e3a46b603","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4664"} [2026-08-05 13:18:14] production.DEBUG: TwilioController: handleOutbound {"call_id":4664,"CallSid":"CA067106e75ca74549d105bb9e3a46b603","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA067106e75ca74549d105bb9e3a46b603","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4664"}} [2026-08-05 13:22:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 13:23:21] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA70a4a92a2b8856104af437ff2f1abd63","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4665"} [2026-08-05 13:23:21] production.DEBUG: TwilioController: handleOutbound {"call_id":4665,"CallSid":"CA70a4a92a2b8856104af437ff2f1abd63","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA70a4a92a2b8856104af437ff2f1abd63","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4665"}} [2026-08-05 13:24:08] production.INFO: AutoTranscribeRecordingJob: submitted recording 3247 → AssemblyAI aa99993b-0c75-404c-adb9-4f122bc3679a [2026-08-05 13:24:16] production.INFO: AutoTranscribeRecordingJob: submitted recording 3248 → AssemblyAI 3e579c31-f230-4d30-9b1c-b3f01513773c [2026-08-05 13:25:10] production.DEBUG: CheckTranscriptionStatusJob: recording 3247 → AssemblyAI status=completed (check #0) [2026-08-05 13:25:10] production.INFO: CheckTranscriptionStatusJob: completed for recording 3247 after 0 checks. [2026-08-05 13:25:10] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3247. {"status":404,"body":"Not found"} [2026-08-05 13:25:12] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3247 [2026-08-05 13:25:18] production.DEBUG: CheckTranscriptionStatusJob: recording 3248 → AssemblyAI status=completed (check #0) [2026-08-05 13:25:18] production.INFO: CheckTranscriptionStatusJob: completed for recording 3248 after 0 checks. [2026-08-05 13:25:19] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3248. {"status":404,"body":"Not found"} [2026-08-05 13:25:19] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 3248. [2026-08-05 13:25:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 13:25:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} [2026-08-05 13:25:40] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA68bb896d78a3f7613ad3681f79768273","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4666"} [2026-08-05 13:25:40] production.DEBUG: TwilioController: handleOutbound {"call_id":4666,"CallSid":"CA68bb896d78a3f7613ad3681f79768273","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA68bb896d78a3f7613ad3681f79768273","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4666"}} [2026-08-05 13:26:18] production.INFO: ExtractMessageAttachmentsJob: attachment 10684 (image001.png) skipped — unsupported type. [2026-08-05 13:26:18] production.INFO: ExtractMessageAttachmentsJob: attachment 10685 (image002.jpg) skipped — unsupported type. [2026-08-05 13:26:24] production.INFO: ClassifyInboundEmailJob: message 15231 classified as 'dsar_response' (high). [2026-08-05 13:26:31] production.INFO: FindRelatedDsarJob: message 15231 — dsar_ref='', inst_ref='SAR26-27 - 1217-Access-Redress'. [2026-08-05 13:26:43] production.INFO: FindRelatedDsarJob: message 15231 — AI matcher dsar_id=, confidence=low. [2026-08-05 13:26:43] production.INFO: FindRelatedDsarJob: message 15231 — extracted reference 'SAR26-27 - 1217-Access-Redress' but no DSAR matched. [2026-08-05 13:26:45] production.INFO: FindRelatedDsarJob: message 15231 response_type=acknowledgement. [2026-08-05 13:26:45] production.INFO: FindRelatedDsarJob: message 15231 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none). [2026-08-05 13:26:48] production.INFO: AutoTranscribeRecordingJob: submitted recording 3249 → AssemblyAI a4984673-ed6c-46d4-8fbc-c737853a9a50 [2026-08-05 13:26:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 13:27:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 13:27:49] production.DEBUG: CheckTranscriptionStatusJob: recording 3249 → AssemblyAI status=completed (check #0) [2026-08-05 13:27:49] production.INFO: CheckTranscriptionStatusJob: completed for recording 3249 after 0 checks. [2026-08-05 13:27:50] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3249. {"status":404,"body":"Not found"} [2026-08-05 13:27:50] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3249 [2026-08-05 13:27:56] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA4afa6167e3f5b94ede1fd6214037674c","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E0YWZhNjE2N2UzZjViOTRlZGUxZmQ2MjE0MDM3Njc0YyIsImZyb20iOiIrNDQ3NTA2NTQ5ODQ4IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTkzMjg3NSJ9.A2kpyR6Jr7xBqkxyWnFzrYiclep1HJuo0B9IL0XKVQrHGO0gVgnUacR5-OSU7RCi_GSoY82MxfuH4EWyovucLw%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447506549848","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447506549848","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} [2026-08-05 13:27:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 13:28:22] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA4afa6167e3f5b94ede1fd6214037674c","DialCallSid":"CAefab5e73e2e8e8d265c7a8bed9c0dbca","DialCallStatus":"no-answer","DialCallDuration":null} [2026-08-05 13:28:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} [2026-08-05 13:31:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 13:33:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 13:33:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 13:33:34] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAda5f4ff46a41fbab01a4d2fcca9f3747","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4668"} [2026-08-05 13:33:34] production.DEBUG: TwilioController: handleOutbound {"call_id":4668,"CallSid":"CAda5f4ff46a41fbab01a4d2fcca9f3747","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAda5f4ff46a41fbab01a4d2fcca9f3747","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4668"}} [2026-08-05 13:34:17] production.INFO: ClassifyInboundEmailJob: message 15235 classified as 'generic' (high). [2026-08-05 13:34:30] production.INFO: AutoTranscribeRecordingJob: submitted recording 3250 → AssemblyAI 89a49bb7-9305-4f99-b382-84cee16ced87 [2026-08-05 13:34:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} [2026-08-05 13:35:29] production.INFO: ClassifyInboundEmailJob: message 15238 classified as 'generic' (high). [2026-08-05 13:35:30] production.DEBUG: CheckTranscriptionStatusJob: recording 3250 → AssemblyAI status=completed (check #0) [2026-08-05 13:35:30] production.INFO: CheckTranscriptionStatusJob: completed for recording 3250 after 0 checks. [2026-08-05 13:35:31] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3250. {"status":404,"body":"Not found"} [2026-08-05 13:35:31] production.INFO: ClassifyAndScoreCallJob: skipping recording 3250 — too short to classify (duration=27s, words=72). [2026-08-05 13:35:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 13:36:07] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA62e31c263e27c0d94daae0f249436b95","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4669"} [2026-08-05 13:36:07] production.DEBUG: TwilioController: handleOutbound {"call_id":4669,"CallSid":"CA62e31c263e27c0d94daae0f249436b95","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA62e31c263e27c0d94daae0f249436b95","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4669"}} [2026-08-05 13:37:22] production.INFO: AutoTranscribeRecordingJob: submitted recording 3251 → AssemblyAI 739a44e1-267a-4b3a-8ff4-5b64ce2365de [2026-08-05 13:38:22] production.DEBUG: CheckTranscriptionStatusJob: recording 3251 → AssemblyAI status=completed (check #0) [2026-08-05 13:38:22] production.INFO: CheckTranscriptionStatusJob: completed for recording 3251 after 0 checks. [2026-08-05 13:38:23] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3251. {"status":404,"body":"Not found"} [2026-08-05 13:38:24] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3251 [2026-08-05 13:39:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 13:41:56] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA242f23f4a9658daf9e89d92b23280833","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4670"} [2026-08-05 13:41:56] production.DEBUG: TwilioController: handleOutbound {"call_id":4670,"CallSid":"CA242f23f4a9658daf9e89d92b23280833","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA242f23f4a9658daf9e89d92b23280833","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4670"}} [2026-08-05 13:43:17] production.INFO: AutoTranscribeRecordingJob: submitted recording 3252 → AssemblyAI c125bfc8-9e28-4d45-b02a-3272533d8ce1 [2026-08-05 13:43:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_3"} [2026-08-05 13:44:12] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 5917 — skipped as small image (25179 bytes), likely signature/logo. [2026-08-05 13:44:13] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 5918 — skipped as small image (7672 bytes), likely signature/logo. [2026-08-05 13:44:15] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 5919 — pages=0, large=no. [2026-08-05 13:44:15] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 5920 — skipped as small image (823 bytes), likely signature/logo. [2026-08-05 13:44:15] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 5921 — skipped as small image (2877 bytes), likely signature/logo. [2026-08-05 13:44:17] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 5922 — skipped as small image (560 bytes), likely signature/logo. [2026-08-05 13:44:17] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 5923 — skipped as small image (2133 bytes), likely signature/logo. [2026-08-05 13:44:17] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 5919 — file=image003.png, is_dsar_document=, confidence=high. [2026-08-05 13:44:17] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 5919 — skipped: verify: not a DSAR document (high confidence). [2026-08-05 13:44:17] production.DEBUG: CheckTranscriptionStatusJob: recording 3252 → AssemblyAI status=completed (check #0) [2026-08-05 13:44:17] production.INFO: CheckTranscriptionStatusJob: completed for recording 3252 after 0 checks. [2026-08-05 13:44:18] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3252. {"status":404,"body":"Not found"} [2026-08-05 13:44:19] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3252 [2026-08-05 13:44:21] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 5923 — skipped as small image (2133 bytes), likely signature/logo. [2026-08-05 13:44:21] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 5922 — skipped as small image (560 bytes), likely signature/logo. [2026-08-05 13:45:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 13:45:03] production.ERROR: HTTP request returned status code 400: { "error": { "message": "Your input exceeds the context window of this model. Please adjust your input and try aga (truncated...) {"userId":39,"exception":"[object] (Illuminate\\Http\\Client\\RequestException(code: 400): HTTP request returned status code 400: { \"error\": { \"message\": \"Your input exceeds the context window of this model. Please adjust your input and try aga (truncated...) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/Response.php:332) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/Response.php(348): Illuminate\\Http\\Client\\Response->toException() #1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1064): Illuminate\\Http\\Client\\Response->throw(Object(Closure)) #2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Http\\Client\\PendingRequest->{closure:{closure:Illuminate\\Http\\Client\\PendingRequest::send():1041}:1043}(Object(Illuminate\\Http\\Client\\Response)) #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1043): tap(Object(Illuminate\\Http\\Client\\Response), Object(Closure)) #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(328): Illuminate\\Http\\Client\\PendingRequest->{closure:Illuminate\\Http\\Client\\PendingRequest::send():1041}(1) #5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1041): retry(0, Object(Closure), 100, Object(Closure)) #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(885): Illuminate\\Http\\Client\\PendingRequest->send('POST', 'https://api.ope...', Array) #7 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Gateway/OpenAi/OpenAiGateway.php(73): Illuminate\\Http\\Client\\PendingRequest->post('responses', Array) #8 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Gateway/Concerns/HandlesFailoverErrors.php(24): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->{closure:Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway::generateText():73}() #9 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Gateway/OpenAi/OpenAiGateway.php(71): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->withErrorHandling('openai', Object(Closure)) #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(63): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->generateText(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o', 'You are Synapse...', Array, Array, Array, Object(Laravel\\Ai\\Gateway\\TextGenerationOptions), 60) #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Laravel\\Ai\\Providers\\OpenAiProvider->{closure:Laravel\\Ai\\Providers\\Concerns\\GeneratesText::prompt():47}(Object(Laravel\\Ai\\Prompts\\AgentPrompt)) #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Laravel\\Ai\\Prompts\\AgentPrompt)) #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(47): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Promptable.php(60): Laravel\\Ai\\Providers\\OpenAiProvider->prompt(Object(Laravel\\Ai\\Prompts\\AgentPrompt)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Promptable.php(197): App\\Synapse\\Agents\\DocumentDataExtractorAgent->{closure:Laravel\\Ai\\Promptable::prompt():60}(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o') #16 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Promptable.php(59): App\\Synapse\\Agents\\DocumentDataExtractorAgent->withModelFailover(Object(Closure), Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o') #17 /home/fintrixorcouk/public_html/ha/app/Components/DocumentManager.php(262): App\\Synapse\\Agents\\DocumentDataExtractorAgent->prompt('Document name: ...', Array) #18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Components\\DocumentManager->runSynapseExtract() #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #22 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Wrapped.php(23): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array) #23 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(515): Livewire\\Wrapped->__call('runSynapseExtra...', Array) #24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(124): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->callMethods(Object(App\\Components\\DocumentManager), Array, Object(Livewire\\Mechanisms\\HandleComponents\\ComponentContext)) #25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array) #26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array) #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate() #28 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #29 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}() #30 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route)) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #61 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #63 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #65 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #83 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #89 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #90 {main} "} [2026-08-05 13:45:56] production.ERROR: HTTP request returned status code 400: { "error": { "message": "Your input exceeds the context window of this model. Please adjust your input and try aga (truncated...) {"userId":39,"exception":"[object] (Illuminate\\Http\\Client\\RequestException(code: 400): HTTP request returned status code 400: { \"error\": { \"message\": \"Your input exceeds the context window of this model. Please adjust your input and try aga (truncated...) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/Response.php:332) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/Response.php(348): Illuminate\\Http\\Client\\Response->toException() #1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1064): Illuminate\\Http\\Client\\Response->throw(Object(Closure)) #2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Http\\Client\\PendingRequest->{closure:{closure:Illuminate\\Http\\Client\\PendingRequest::send():1041}:1043}(Object(Illuminate\\Http\\Client\\Response)) #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1043): tap(Object(Illuminate\\Http\\Client\\Response), Object(Closure)) #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(328): Illuminate\\Http\\Client\\PendingRequest->{closure:Illuminate\\Http\\Client\\PendingRequest::send():1041}(1) #5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1041): retry(0, Object(Closure), 100, Object(Closure)) #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(885): Illuminate\\Http\\Client\\PendingRequest->send('POST', 'https://api.ope...', Array) #7 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Gateway/OpenAi/OpenAiGateway.php(73): Illuminate\\Http\\Client\\PendingRequest->post('responses', Array) #8 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Gateway/Concerns/HandlesFailoverErrors.php(24): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->{closure:Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway::generateText():73}() #9 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Gateway/OpenAi/OpenAiGateway.php(71): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->withErrorHandling('openai', Object(Closure)) #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(63): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->generateText(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o', 'You are Synapse...', Array, Array, Array, Object(Laravel\\Ai\\Gateway\\TextGenerationOptions), 120) #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Laravel\\Ai\\Providers\\OpenAiProvider->{closure:Laravel\\Ai\\Providers\\Concerns\\GeneratesText::prompt():47}(Object(Laravel\\Ai\\Prompts\\AgentPrompt)) #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Laravel\\Ai\\Prompts\\AgentPrompt)) #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(47): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Promptable.php(60): Laravel\\Ai\\Providers\\OpenAiProvider->prompt(Object(Laravel\\Ai\\Prompts\\AgentPrompt)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Promptable.php(197): App\\Synapse\\Agents\\DocumentReviewerAgent->{closure:Laravel\\Ai\\Promptable::prompt():60}(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o') #16 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Promptable.php(59): App\\Synapse\\Agents\\DocumentReviewerAgent->withModelFailover(Object(Closure), Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o') #17 /home/fintrixorcouk/public_html/ha/app/Components/DocumentManager.php(215): App\\Synapse\\Agents\\DocumentReviewerAgent->prompt('Document name: ...', Array) #18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Components\\DocumentManager->runSynapseReview() #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #22 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Wrapped.php(23): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array) #23 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(515): Livewire\\Wrapped->__call('runSynapseRevie...', Array) #24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(124): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->callMethods(Object(App\\Components\\DocumentManager), Array, Object(Livewire\\Mechanisms\\HandleComponents\\ComponentContext)) #25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array) #26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array) #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate() #28 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #29 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}() #30 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route)) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #61 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #63 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #65 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #83 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #89 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #90 {main} "} [2026-08-05 13:46:28] production.ERROR: HTTP request returned status code 400: { "error": { "message": "Your input exceeds the context window of this model. Please adjust your input and try aga (truncated...) {"userId":39,"exception":"[object] (Illuminate\\Http\\Client\\RequestException(code: 400): HTTP request returned status code 400: { \"error\": { \"message\": \"Your input exceeds the context window of this model. Please adjust your input and try aga (truncated...) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/Response.php:332) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/Response.php(348): Illuminate\\Http\\Client\\Response->toException() #1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1064): Illuminate\\Http\\Client\\Response->throw(Object(Closure)) #2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Http\\Client\\PendingRequest->{closure:{closure:Illuminate\\Http\\Client\\PendingRequest::send():1041}:1043}(Object(Illuminate\\Http\\Client\\Response)) #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1043): tap(Object(Illuminate\\Http\\Client\\Response), Object(Closure)) #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(328): Illuminate\\Http\\Client\\PendingRequest->{closure:Illuminate\\Http\\Client\\PendingRequest::send():1041}(1) #5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(1041): retry(0, Object(Closure), 100, Object(Closure)) #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Client/PendingRequest.php(885): Illuminate\\Http\\Client\\PendingRequest->send('POST', 'https://api.ope...', Array) #7 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Gateway/OpenAi/OpenAiGateway.php(73): Illuminate\\Http\\Client\\PendingRequest->post('responses', Array) #8 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Gateway/Concerns/HandlesFailoverErrors.php(24): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->{closure:Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway::generateText():73}() #9 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Gateway/OpenAi/OpenAiGateway.php(71): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->withErrorHandling('openai', Object(Closure)) #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(63): Laravel\\Ai\\Gateway\\OpenAi\\OpenAiGateway->generateText(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o', 'You are Synapse...', Array, Array, Array, Object(Laravel\\Ai\\Gateway\\TextGenerationOptions), 120) #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Laravel\\Ai\\Providers\\OpenAiProvider->{closure:Laravel\\Ai\\Providers\\Concerns\\GeneratesText::prompt():47}(Object(Laravel\\Ai\\Prompts\\AgentPrompt)) #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Laravel\\Ai\\Prompts\\AgentPrompt)) #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Providers/Concerns/GeneratesText.php(47): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Promptable.php(60): Laravel\\Ai\\Providers\\OpenAiProvider->prompt(Object(Laravel\\Ai\\Prompts\\AgentPrompt)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Promptable.php(197): App\\Synapse\\Agents\\DocumentReviewerAgent->{closure:Laravel\\Ai\\Promptable::prompt():60}(Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o') #16 /home/fintrixorcouk/public_html/ha/vendor/laravel/ai/src/Promptable.php(59): App\\Synapse\\Agents\\DocumentReviewerAgent->withModelFailover(Object(Closure), Object(Laravel\\Ai\\Providers\\OpenAiProvider), 'gpt-4o') #17 /home/fintrixorcouk/public_html/ha/app/Components/DocumentManager.php(215): App\\Synapse\\Agents\\DocumentReviewerAgent->prompt('Document name: ...', Array) #18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Components\\DocumentManager->runSynapseReview() #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #22 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Wrapped.php(23): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array) #23 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(515): Livewire\\Wrapped->__call('runSynapseRevie...', Array) #24 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleComponents/HandleComponents.php(124): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->callMethods(Object(App\\Components\\DocumentManager), Array, Object(Livewire\\Mechanisms\\HandleComponents\\ComponentContext)) #25 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/LivewireManager.php(102): Livewire\\Mechanisms\\HandleComponents\\HandleComponents->update(Array, Array, Array) #26 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/HandleRequests/HandleRequests.php(144): Livewire\\LivewireManager->update(Array, Array, Array) #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): Livewire\\Mechanisms\\HandleRequests\\HandleRequests->handleUpdate() #28 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #29 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}() #30 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route)) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(Livewire\\Mechanisms\\HandleRequests\\HandleRequests), 'handleUpdate') #32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #35 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #61 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #63 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #65 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(47): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #83 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #87 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #88 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #89 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #90 {main} "} [2026-08-05 13:46:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 13:48:01] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA22031299229d7ff953b37332f9fee5f7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4671"} [2026-08-05 13:48:01] production.DEBUG: TwilioController: handleOutbound {"call_id":4671,"CallSid":"CA22031299229d7ff953b37332f9fee5f7","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA22031299229d7ff953b37332f9fee5f7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4671"}} [2026-08-05 13:48:56] production.INFO: AutoTranscribeRecordingJob: submitted recording 3253 → AssemblyAI 464cbb79-2da2-4602-afbc-5d92f04b381a [2026-08-05 13:49:57] production.DEBUG: CheckTranscriptionStatusJob: recording 3253 → AssemblyAI status=completed (check #0) [2026-08-05 13:49:57] production.INFO: CheckTranscriptionStatusJob: completed for recording 3253 after 0 checks. [2026-08-05 13:49:57] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3253. {"status":404,"body":"Not found"} [2026-08-05 13:49:58] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3253 [2026-08-05 13:50:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 13:50:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 13:50:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 13:51:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} [2026-08-05 13:53:13] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Belfast City","ToZip":null,"CallSid":"CAa4ee33e916809611160ee8d3ebae734f","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FhNGVlMzNlOTE2ODA5NjExMTYwZWU4ZDNlYmFlNzM0ZiIsImZyb20iOiIrNDQyODkwODkxODcwIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTkzNDM5MiJ9._xtjH-LBSvq6XUJ3Hx4VFc0UN61xWVsXaucI7Zbwm05lVkaJIHaRKnno7Pe8GngnP_UXwaSUdiCGp_fHFliqKg%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+442890891870","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+442890891870","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Belfast City"} [2026-08-05 13:53:35] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAa4ee33e916809611160ee8d3ebae734f","DialCallSid":"CA32d10c9e5be6075c923cb3605e16573b","DialCallStatus":"busy","DialCallDuration":null} [2026-08-05 13:54:04] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAa4ee33e916809611160ee8d3ebae734f","DialCallSid":null,"DialCallStatus":null,"DialCallDuration":null} [2026-08-05 13:54:09] production.INFO: AutoTranscribeRecordingJob: submitted recording 3254 → AssemblyAI f43f13b5-b2d2-46b0-a479-7d8259ec8156 [2026-08-05 13:54:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 13:54:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 13:55:09] production.DEBUG: CheckTranscriptionStatusJob: recording 3254 → AssemblyAI status=completed (check #0) [2026-08-05 13:55:09] production.INFO: CheckTranscriptionStatusJob: completed for recording 3254 after 0 checks. [2026-08-05 13:55:10] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3254. {"status":404,"body":"Not found"} [2026-08-05 13:55:14] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3254 [2026-08-05 13:57:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 13:57:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 13:58:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 13:59:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 13:59:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 14:00:07] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA84fd8b0dad5fb2697eb109aecb5384d9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4673"} [2026-08-05 14:00:07] production.DEBUG: TwilioController: handleOutbound {"call_id":4673,"CallSid":"CA84fd8b0dad5fb2697eb109aecb5384d9","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA84fd8b0dad5fb2697eb109aecb5384d9","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4673"}} [2026-08-05 14:00:16] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 14:01:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 14:02:06] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAf508237eecbd0db28008742f51fd983e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4674"} [2026-08-05 14:02:06] production.DEBUG: TwilioController: handleOutbound {"call_id":4674,"CallSid":"CAf508237eecbd0db28008742f51fd983e","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAf508237eecbd0db28008742f51fd983e","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4674"}} [2026-08-05 14:03:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 14:04:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 14:04:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 14:04:44] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA398640bf549b4d15aacb86aa3804b4b0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4675"} [2026-08-05 14:04:44] production.DEBUG: TwilioController: handleOutbound {"call_id":4675,"CallSid":"CA398640bf549b4d15aacb86aa3804b4b0","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CA398640bf549b4d15aacb86aa3804b4b0","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4675"}} [2026-08-05 14:04:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 14:05:35] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA4d45899e6e9044798b05c29360d065c2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4676"} [2026-08-05 14:05:35] production.DEBUG: TwilioController: handleOutbound {"call_id":4676,"CallSid":"CA4d45899e6e9044798b05c29360d065c2","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA4d45899e6e9044798b05c29360d065c2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4676"}} [2026-08-05 14:07:01] production.INFO: AutoTranscribeRecordingJob: submitted recording 3255 → AssemblyAI 744dd678-63fa-4e94-b63a-e4954cc14aba [2026-08-05 14:07:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 14:08:01] production.DEBUG: CheckTranscriptionStatusJob: recording 3255 → AssemblyAI status=completed (check #0) [2026-08-05 14:08:01] production.INFO: CheckTranscriptionStatusJob: completed for recording 3255 after 0 checks. [2026-08-05 14:08:02] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3255. {"status":404,"body":"Not found"} [2026-08-05 14:08:04] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3255 [2026-08-05 14:08:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 14:14:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 14:15:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 14:16:20] production.INFO: ClassifyInboundEmailJob: message 15248 classified as 'dsar_response' (high). [2026-08-05 14:16:22] production.INFO: FindRelatedDsarJob: message 15248 — dsar_ref='', inst_ref=''. [2026-08-05 14:16:25] production.INFO: FindRelatedDsarJob: message 15248 — AI matcher dsar_id=, confidence=low. [2026-08-05 14:16:27] production.INFO: FindRelatedDsarJob: message 15248 response_type=portal_response. [2026-08-05 14:16:27] production.INFO: FindRelatedDsarJob: message 15248 → triage_queue=portal_response (response_type=portal_response, dsar_id=none). [2026-08-05 14:21:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 14:25:16] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CA1bd1ef3148c885125eb8f0b4a0c8eb72","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4677"} [2026-08-05 14:25:16] production.DEBUG: TwilioController: handleOutbound {"call_id":4677,"CallSid":"CA1bd1ef3148c885125eb8f0b4a0c8eb72","From":"client:agent_production_39","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CA1bd1ef3148c885125eb8f0b4a0c8eb72","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4677"}} [2026-08-05 14:25:28] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/205/Outlook-0dmwbbmd.png. {"userId":4,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/205/Outlook-0dmwbbmd.png. at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL) #1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '') #2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...') #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...') #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...') #5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'Outlook-0dmwbbm...', Array) #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment)) #7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview') #8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}() #9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route)) #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview') #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view') #16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #77 {main} "} [2026-08-05 14:25:28] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/205/Outlook-kdohdhyp.png. {"userId":4,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/205/Outlook-kdohdhyp.png. at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL) #1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '') #2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...') #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...') #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...') #5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'Outlook-kdohdhy...', Array) #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment)) #7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview') #8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}() #9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route)) #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview') #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view') #16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #77 {main} "} [2026-08-05 14:25:38] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/29/image001.png. {"userId":4,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/29/image001.png. at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL) #1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '') #2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...') #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...') #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...') #5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'image001.png', Array) #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment)) #7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview') #8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}() #9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route)) #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview') #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view') #16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #77 {main} "} [2026-08-05 14:25:38] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/29/image002.png. {"userId":4,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/29/image002.png. at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL) #1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '') #2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...') #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...') #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...') #5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'image002.png', Array) #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment)) #7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview') #8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}() #9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route)) #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview') #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view') #16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #77 {main} "} [2026-08-05 14:25:38] production.ERROR: Unable to retrieve the file_size for file at location: contact-attachments/29/image003.jpg. {"userId":4,"exception":"[object] (League\\Flysystem\\UnableToRetrieveMetadata(code: 0): Unable to retrieve the file_size for file at location: contact-attachments/29/image003.jpg. at /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php:49) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/UnableToRetrieveMetadata.php(39): League\\Flysystem\\UnableToRetrieveMetadata::create('contact-attachm...', 'file_size', '', NULL) #1 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem-local/LocalFilesystemAdapter.php(449): League\\Flysystem\\UnableToRetrieveMetadata::fileSize('contact-attachm...', '') #2 /home/fintrixorcouk/public_html/ha/vendor/league/flysystem/src/Filesystem.php(166): League\\Flysystem\\Local\\LocalFilesystemAdapter->fileSize('contact-attachm...') #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(644): League\\Flysystem\\Filesystem->fileSize('contact-attachm...') #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/FilesystemAdapter.php(334): Illuminate\\Filesystem\\FilesystemAdapter->size('contact-attachm...') #5 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Contact/AttachmentDownloadController.php(31): Illuminate\\Filesystem\\FilesystemAdapter->response('contact-attachm...', 'image003.jpg', Array) #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Contact\\AttachmentDownloadController->preview(Object(Illuminate\\Http\\Request), Object(App\\Models\\Contact\\Hub\\ContactMessageAttachment)) #7 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview') #8 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}() #9 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route)) #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Contact\\AttachmentDownloadController), 'preview') #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'inbox.view') #16 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #18 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #20 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #44 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #50 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #70 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #76 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #77 {main} "} [2026-08-05 14:25:50] production.INFO: AutoTranscribeRecordingJob: submitted recording 3256 → AssemblyAI 154f97c5-b412-4ddf-a459-aeb1529d5527 [2026-08-05 14:26:05] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CA69d4220bcb8234f837027990d6d19210","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4678"} [2026-08-05 14:26:05] production.DEBUG: TwilioController: handleOutbound {"call_id":4678,"CallSid":"CA69d4220bcb8234f837027990d6d19210","From":"client:agent_production_39","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CA69d4220bcb8234f837027990d6d19210","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4678"}} [2026-08-05 14:26:22] production.INFO: AutoTranscribeRecordingJob: submitted recording 3257 → AssemblyAI 04e1d44a-ffa7-456b-bcf7-a0df14879eb2 [2026-08-05 14:26:25] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CAde2638d8949627c6acb472e92599abb4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4679"} [2026-08-05 14:26:25] production.DEBUG: TwilioController: handleOutbound {"call_id":4679,"CallSid":"CAde2638d8949627c6acb472e92599abb4","From":"client:agent_production_39","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CAde2638d8949627c6acb472e92599abb4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4679"}} [2026-08-05 14:26:51] production.DEBUG: CheckTranscriptionStatusJob: recording 3256 → AssemblyAI status=completed (check #0) [2026-08-05 14:26:51] production.INFO: CheckTranscriptionStatusJob: completed for recording 3256 after 0 checks. [2026-08-05 14:26:51] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3256. {"status":404,"body":"Not found"} [2026-08-05 14:26:51] production.INFO: ClassifyAndScoreCallJob: skipping recording 3256 — too short to classify (duration=11s, words=2). [2026-08-05 14:26:56] production.INFO: AutoTranscribeRecordingJob: submitted recording 3258 → AssemblyAI f8185510-5ce7-45fe-863e-c3b8afa530b9 [2026-08-05 14:27:22] production.DEBUG: CheckTranscriptionStatusJob: recording 3257 → AssemblyAI status=completed (check #0) [2026-08-05 14:27:22] production.INFO: CheckTranscriptionStatusJob: completed for recording 3257 after 0 checks. [2026-08-05 14:27:22] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3257. {"status":404,"body":"Not found"} [2026-08-05 14:27:23] production.INFO: ClassifyAndScoreCallJob: skipping recording 3257 — too short to classify (duration=3s, words=2). [2026-08-05 14:27:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 14:27:56] production.DEBUG: CheckTranscriptionStatusJob: recording 3258 → AssemblyAI status=completed (check #0) [2026-08-05 14:27:56] production.INFO: CheckTranscriptionStatusJob: completed for recording 3258 after 0 checks. [2026-08-05 14:27:57] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3258. {"status":404,"body":"Not found"} [2026-08-05 14:27:57] production.INFO: ClassifyAndScoreCallJob: skipping recording 3258 — too short to classify (duration=9s, words=23). [2026-08-05 14:29:12] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAc4cce0d5a8d0eb3175749c7930c700b1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4680"} [2026-08-05 14:29:12] production.DEBUG: TwilioController: handleOutbound {"call_id":4680,"CallSid":"CAc4cce0d5a8d0eb3175749c7930c700b1","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAc4cce0d5a8d0eb3175749c7930c700b1","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4680"}} [2026-08-05 14:30:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 14:31:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 14:31:46] production.INFO: ExtractMessageAttachmentsJob: attachment 10686 (image001.jpg) skipped — unsupported type. [2026-08-05 14:31:46] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10687 (IEP user guide.pdf). [2026-08-05 14:31:51] production.INFO: ClassifyInboundEmailJob: message 15249 classified as 'dsar_response' (high). [2026-08-05 14:31:51] production.INFO: FindRelatedDsarJob: message 15249 matched via regex reference 'DSAR-20260708-77AD83' → DSAR 3824. [2026-08-05 14:31:53] production.INFO: FindRelatedDsarJob: message 15249 response_type=data_provided. [2026-08-05 14:31:53] production.INFO: FindRelatedDsarJob: message 15249 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=3824). [2026-08-05 14:31:53] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10686 — skipped as small image (1717 bytes), likely signature/logo. [2026-08-05 14:31:53] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10687 — pages=12, large=no. [2026-08-05 14:32:04] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CA7aac2a23ff973658a6da32b90445ee44","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4681"} [2026-08-05 14:32:04] production.DEBUG: TwilioController: handleOutbound {"call_id":4681,"CallSid":"CA7aac2a23ff973658a6da32b90445ee44","From":"client:agent_production_39","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CA7aac2a23ff973658a6da32b90445ee44","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4681"}} [2026-08-05 14:32:10] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10687 — file=IEP user guide.pdf, is_dsar_document=, confidence=high. [2026-08-05 14:32:10] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10687 — skipped: verify: not a DSAR document (high confidence). [2026-08-05 14:32:16] production.INFO: AutoTranscribeRecordingJob: submitted recording 3259 → AssemblyAI 4b7b0412-b6d7-4fdb-abbb-fd262b4d17db [2026-08-05 14:33:17] production.DEBUG: CheckTranscriptionStatusJob: recording 3259 → AssemblyAI status=completed (check #0) [2026-08-05 14:33:17] production.INFO: CheckTranscriptionStatusJob: completed for recording 3259 after 0 checks. [2026-08-05 14:33:17] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3259. {"status":404,"body":"Not found"} [2026-08-05 14:33:17] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 3259. [2026-08-05 14:34:24] production.INFO: ClassifyInboundEmailJob: message 15250 classified as 'dsar_response' (high). [2026-08-05 14:34:24] production.INFO: FindRelatedDsarJob: message 15250 matched via regex reference 'DSAR-20260708-77AD83' → DSAR 3824. [2026-08-05 14:34:27] production.INFO: FindRelatedDsarJob: message 15250 response_type=portal_response. [2026-08-05 14:34:27] production.INFO: FindRelatedDsarJob: message 15250 → triage_queue=portal_response (response_type=portal_response, dsar_id=3824). [2026-08-05 14:35:22] production.INFO: AutoTranscribeRecordingJob: submitted recording 3260 → AssemblyAI 3645a2ac-8704-46fa-98be-e4eb355a0850 [2026-08-05 14:35:31] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10688 (Scotland's Redress Scheme - Receipt of Application from your Solicitor.docx). [2026-08-05 14:35:31] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10689 (Scotland's Redress Scheme - Survivor Application - Summary of Options - Download version.pdf). [2026-08-05 14:35:32] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10690 (Verifying your identity - Application received from Solicitor.pdf). [2026-08-05 14:35:34] production.INFO: ClassifyInboundEmailJob: message 15251 classified as 'generic' (high). [2026-08-05 14:35:44] production.INFO: ExtractMessageAttachmentsJob: attachment 10691 (image001.jpg) skipped — unsupported type. [2026-08-05 14:35:44] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10692 (SWAN instructions for Patient.docx). [2026-08-05 14:35:47] production.INFO: ClassifyInboundEmailJob: message 15252 classified as 'dsar_response' (high). [2026-08-05 14:35:47] production.INFO: FindRelatedDsarJob: message 15252 matched via regex reference 'DSAR-20260708-77AD83' → DSAR 3824. [2026-08-05 14:35:49] production.INFO: FindRelatedDsarJob: message 15252 response_type=data_provided. [2026-08-05 14:35:49] production.INFO: FindRelatedDsarJob: message 15252 → triage_queue=dsar_evidence (response_type=data_provided, dsar_id=3824). [2026-08-05 14:35:49] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10691 — skipped as small image (1717 bytes), likely signature/logo. [2026-08-05 14:35:49] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10692 — pages=0, large=no. [2026-08-05 14:35:51] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10692 — file=SWAN instructions for Patient.docx, is_dsar_document=, confidence=high. [2026-08-05 14:35:51] production.INFO: ExtractEvidenceFromAttachmentJob: attachment 10692 — skipped: verify: not a DSAR document (high confidence). [2026-08-05 14:36:15] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA9bcec041d64df44d76ed17066be16e0a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4682"} [2026-08-05 14:36:15] production.DEBUG: TwilioController: handleOutbound {"call_id":4682,"CallSid":"CA9bcec041d64df44d76ed17066be16e0a","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA9bcec041d64df44d76ed17066be16e0a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4682"}} [2026-08-05 14:36:22] production.DEBUG: CheckTranscriptionStatusJob: recording 3260 → AssemblyAI status=completed (check #0) [2026-08-05 14:36:22] production.INFO: CheckTranscriptionStatusJob: completed for recording 3260 after 0 checks. [2026-08-05 14:36:23] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3260. {"status":404,"body":"Not found"} [2026-08-05 14:36:27] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3260 [2026-08-05 14:37:18] production.ERROR: SQLSTATE[42S21]: Column already exists: 1060 Duplicate column name 'evidence_status' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: alter table `contact_message_attachments` add `evidence_status` varchar(16) null after `extracted_text`) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 42S21): SQLSTATE[42S21]: Column already exists: 1060 Duplicate column name 'evidence_status' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: alter table `contact_message_attachments` add `evidence_status` varchar(16) null after `extracted_text`) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('alter table `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(573): Illuminate\\Database\\Connection->run('alter table `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Schema/Blueprint.php(121): Illuminate\\Database\\Connection->statement('alter table `co...') #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Schema/Builder.php(686): Illuminate\\Database\\Schema\\Blueprint->build() #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Schema/Builder.php(494): Illuminate\\Database\\Schema\\Builder->build(Object(Illuminate\\Database\\Schema\\Blueprint)) #5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\Schema\\Builder->table('contact_message...', Object(Closure)) #6 /home/fintrixorcouk/public_html/ha/database/migrations/2026_06_03_110107_add_evidence_columns_to_contact_message_attachments_table.php(14): Illuminate\\Support\\Facades\\Facade::__callStatic('table', Array) #7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(517): Illuminate\\Database\\Migrations\\Migration@anonymous->up() #8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(442): Illuminate\\Database\\Migrations\\Migrator->runMethod(Object(Illuminate\\Database\\MySqlConnection), Object(Illuminate\\Database\\Migrations\\Migration@anonymous), 'up') #9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(451): Illuminate\\Database\\Migrations\\Migrator->{closure:Illuminate\\Database\\Migrations\\Migrator::runMigration():438}() #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(253): Illuminate\\Database\\Migrations\\Migrator->runMigration(Object(Illuminate\\Database\\Migrations\\Migration@anonymous), 'up') #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/View/Components/Task.php(41): Illuminate\\Database\\Migrations\\Migrator->{closure:Illuminate\\Database\\Migrations\\Migrator::runUp():253}() #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(814): Illuminate\\Console\\View\\Components\\Task->render('2026_06_03_1101...', Object(Closure)) #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(253): Illuminate\\Database\\Migrations\\Migrator->write('Illuminate\\\\Cons...', '2026_06_03_1101...', Object(Closure)) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(211): Illuminate\\Database\\Migrations\\Migrator->runUp('/home/fintrixor...', 50, false) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(138): Illuminate\\Database\\Migrations\\Migrator->runPending(Array, Array) #16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(116): Illuminate\\Database\\Migrations\\Migrator->run(Array, Array) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(671): Illuminate\\Database\\Console\\Migrations\\MigrateCommand->{closure:Illuminate\\Database\\Console\\Migrations\\MigrateCommand::runMigrations():109}() #18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(109): Illuminate\\Database\\Migrations\\Migrator->usingConnection(NULL, Object(Closure)) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(88): Illuminate\\Database\\Console\\Migrations\\MigrateCommand->runMigrations() #20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Database\\Console\\Migrations\\MigrateCommand->handle() #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array) #26 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #28 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #29 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Database\\Console\\Migrations\\MigrateCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #30 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #33 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput)) #34 {main} [previous exception] [object] (PDOException(code: 42S21): SQLSTATE[42S21]: Column already exists: 1060 Duplicate column name 'evidence_status' at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:584) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(584): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::statement():573}('alter table `co...', Array) #2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('alter table `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(573): Illuminate\\Database\\Connection->run('alter table `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Schema/Blueprint.php(121): Illuminate\\Database\\Connection->statement('alter table `co...') #5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Schema/Builder.php(686): Illuminate\\Database\\Schema\\Blueprint->build() #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Schema/Builder.php(494): Illuminate\\Database\\Schema\\Builder->build(Object(Illuminate\\Database\\Schema\\Blueprint)) #7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\Schema\\Builder->table('contact_message...', Object(Closure)) #8 /home/fintrixorcouk/public_html/ha/database/migrations/2026_06_03_110107_add_evidence_columns_to_contact_message_attachments_table.php(14): Illuminate\\Support\\Facades\\Facade::__callStatic('table', Array) #9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(517): Illuminate\\Database\\Migrations\\Migration@anonymous->up() #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(442): Illuminate\\Database\\Migrations\\Migrator->runMethod(Object(Illuminate\\Database\\MySqlConnection), Object(Illuminate\\Database\\Migrations\\Migration@anonymous), 'up') #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(451): Illuminate\\Database\\Migrations\\Migrator->{closure:Illuminate\\Database\\Migrations\\Migrator::runMigration():438}() #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(253): Illuminate\\Database\\Migrations\\Migrator->runMigration(Object(Illuminate\\Database\\Migrations\\Migration@anonymous), 'up') #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/View/Components/Task.php(41): Illuminate\\Database\\Migrations\\Migrator->{closure:Illuminate\\Database\\Migrations\\Migrator::runUp():253}() #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(814): Illuminate\\Console\\View\\Components\\Task->render('2026_06_03_1101...', Object(Closure)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(253): Illuminate\\Database\\Migrations\\Migrator->write('Illuminate\\\\Cons...', '2026_06_03_1101...', Object(Closure)) #16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(211): Illuminate\\Database\\Migrations\\Migrator->runUp('/home/fintrixor...', 50, false) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(138): Illuminate\\Database\\Migrations\\Migrator->runPending(Array, Array) #18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(116): Illuminate\\Database\\Migrations\\Migrator->run(Array, Array) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(671): Illuminate\\Database\\Console\\Migrations\\MigrateCommand->{closure:Illuminate\\Database\\Console\\Migrations\\MigrateCommand::runMigrations():109}() #20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(109): Illuminate\\Database\\Migrations\\Migrator->usingConnection(NULL, Object(Closure)) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(88): Illuminate\\Database\\Console\\Migrations\\MigrateCommand->runMigrations() #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Database\\Console\\Migrations\\MigrateCommand->handle() #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array) #28 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #30 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #31 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Database\\Console\\Migrations\\MigrateCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #35 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput)) #36 {main} "} [2026-08-05 14:38:51] production.INFO: ExtractMessageAttachmentsJob: attachment 10693 (image001.png) skipped — unsupported type. [2026-08-05 14:38:54] production.INFO: ClassifyInboundEmailJob: message 15253 classified as 'dsar_response' (high). [2026-08-05 14:38:55] production.INFO: FindRelatedDsarJob: message 15253 — dsar_ref='', inst_ref='SAR26-27 - 580-Access - Redress'. [2026-08-05 14:38:59] production.INFO: FindRelatedDsarJob: message 15253 — AI matcher dsar_id=2684, confidence=high. [2026-08-05 14:38:59] production.INFO: FindRelatedDsarJob: message 15253 linked to DSAR 2684. [2026-08-05 14:38:59] production.INFO: FindRelatedDsarJob: saved receiver_reference 'SAR26-27 - 580-Access - Redress' for DSAR 2684. [2026-08-05 14:39:00] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3260 [2026-08-05 14:39:02] production.INFO: FindRelatedDsarJob: message 15253 response_type=no_record. [2026-08-05 14:39:02] production.INFO: FindRelatedDsarJob: message 15253 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=2684). [2026-08-05 14:39:02] production.INFO: FindRelatedDsarJob: message 15253 auto-set DSAR 2684 status → no records (response_type=no_record). [2026-08-05 14:39:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 14:40:53] production.ERROR: SQLSTATE[42S21]: Column already exists: 1060 Duplicate column name 'evidence_status' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: alter table `contact_message_attachments` add `evidence_status` varchar(16) null after `extracted_text`) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 42S21): SQLSTATE[42S21]: Column already exists: 1060 Duplicate column name 'evidence_status' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: alter table `contact_message_attachments` add `evidence_status` varchar(16) null after `extracted_text`) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('alter table `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(573): Illuminate\\Database\\Connection->run('alter table `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Schema/Blueprint.php(121): Illuminate\\Database\\Connection->statement('alter table `co...') #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Schema/Builder.php(686): Illuminate\\Database\\Schema\\Blueprint->build() #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Schema/Builder.php(494): Illuminate\\Database\\Schema\\Builder->build(Object(Illuminate\\Database\\Schema\\Blueprint)) #5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\Schema\\Builder->table('contact_message...', Object(Closure)) #6 /home/fintrixorcouk/public_html/ha/database/migrations/2026_06_03_110107_add_evidence_columns_to_contact_message_attachments_table.php(14): Illuminate\\Support\\Facades\\Facade::__callStatic('table', Array) #7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(517): Illuminate\\Database\\Migrations\\Migration@anonymous->up() #8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(442): Illuminate\\Database\\Migrations\\Migrator->runMethod(Object(Illuminate\\Database\\MySqlConnection), Object(Illuminate\\Database\\Migrations\\Migration@anonymous), 'up') #9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(451): Illuminate\\Database\\Migrations\\Migrator->{closure:Illuminate\\Database\\Migrations\\Migrator::runMigration():438}() #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(253): Illuminate\\Database\\Migrations\\Migrator->runMigration(Object(Illuminate\\Database\\Migrations\\Migration@anonymous), 'up') #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/View/Components/Task.php(41): Illuminate\\Database\\Migrations\\Migrator->{closure:Illuminate\\Database\\Migrations\\Migrator::runUp():253}() #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(814): Illuminate\\Console\\View\\Components\\Task->render('2026_06_03_1101...', Object(Closure)) #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(253): Illuminate\\Database\\Migrations\\Migrator->write('Illuminate\\\\Cons...', '2026_06_03_1101...', Object(Closure)) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(211): Illuminate\\Database\\Migrations\\Migrator->runUp('/home/fintrixor...', 50, false) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(138): Illuminate\\Database\\Migrations\\Migrator->runPending(Array, Array) #16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(116): Illuminate\\Database\\Migrations\\Migrator->run(Array, Array) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(671): Illuminate\\Database\\Console\\Migrations\\MigrateCommand->{closure:Illuminate\\Database\\Console\\Migrations\\MigrateCommand::runMigrations():109}() #18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(109): Illuminate\\Database\\Migrations\\Migrator->usingConnection(NULL, Object(Closure)) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(88): Illuminate\\Database\\Console\\Migrations\\MigrateCommand->runMigrations() #20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Database\\Console\\Migrations\\MigrateCommand->handle() #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array) #26 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #28 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #29 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Database\\Console\\Migrations\\MigrateCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #30 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #33 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput)) #34 {main} [previous exception] [object] (PDOException(code: 42S21): SQLSTATE[42S21]: Column already exists: 1060 Duplicate column name 'evidence_status' at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:584) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(584): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::statement():573}('alter table `co...', Array) #2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('alter table `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(573): Illuminate\\Database\\Connection->run('alter table `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Schema/Blueprint.php(121): Illuminate\\Database\\Connection->statement('alter table `co...') #5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Schema/Builder.php(686): Illuminate\\Database\\Schema\\Blueprint->build() #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Schema/Builder.php(494): Illuminate\\Database\\Schema\\Builder->build(Object(Illuminate\\Database\\Schema\\Blueprint)) #7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\Schema\\Builder->table('contact_message...', Object(Closure)) #8 /home/fintrixorcouk/public_html/ha/database/migrations/2026_06_03_110107_add_evidence_columns_to_contact_message_attachments_table.php(14): Illuminate\\Support\\Facades\\Facade::__callStatic('table', Array) #9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(517): Illuminate\\Database\\Migrations\\Migration@anonymous->up() #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(442): Illuminate\\Database\\Migrations\\Migrator->runMethod(Object(Illuminate\\Database\\MySqlConnection), Object(Illuminate\\Database\\Migrations\\Migration@anonymous), 'up') #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(451): Illuminate\\Database\\Migrations\\Migrator->{closure:Illuminate\\Database\\Migrations\\Migrator::runMigration():438}() #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(253): Illuminate\\Database\\Migrations\\Migrator->runMigration(Object(Illuminate\\Database\\Migrations\\Migration@anonymous), 'up') #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/View/Components/Task.php(41): Illuminate\\Database\\Migrations\\Migrator->{closure:Illuminate\\Database\\Migrations\\Migrator::runUp():253}() #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(814): Illuminate\\Console\\View\\Components\\Task->render('2026_06_03_1101...', Object(Closure)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(253): Illuminate\\Database\\Migrations\\Migrator->write('Illuminate\\\\Cons...', '2026_06_03_1101...', Object(Closure)) #16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(211): Illuminate\\Database\\Migrations\\Migrator->runUp('/home/fintrixor...', 50, false) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(138): Illuminate\\Database\\Migrations\\Migrator->runPending(Array, Array) #18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(116): Illuminate\\Database\\Migrations\\Migrator->run(Array, Array) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(671): Illuminate\\Database\\Console\\Migrations\\MigrateCommand->{closure:Illuminate\\Database\\Console\\Migrations\\MigrateCommand::runMigrations():109}() #20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(109): Illuminate\\Database\\Migrations\\Migrator->usingConnection(NULL, Object(Closure)) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(88): Illuminate\\Database\\Console\\Migrations\\MigrateCommand->runMigrations() #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Database\\Console\\Migrations\\MigrateCommand->handle() #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array) #28 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #30 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #31 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Database\\Console\\Migrations\\MigrateCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #35 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput)) #36 {main} "} [2026-08-05 14:41:08] production.ERROR: SQLSTATE[42S21]: Column already exists: 1060 Duplicate column name 'evidence_status' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: alter table `contact_message_attachments` add `evidence_status` varchar(16) null after `extracted_text`) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 42S21): SQLSTATE[42S21]: Column already exists: 1060 Duplicate column name 'evidence_status' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: alter table `contact_message_attachments` add `evidence_status` varchar(16) null after `extracted_text`) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('alter table `co...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(573): Illuminate\\Database\\Connection->run('alter table `co...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Schema/Blueprint.php(121): Illuminate\\Database\\Connection->statement('alter table `co...') #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Schema/Builder.php(686): Illuminate\\Database\\Schema\\Blueprint->build() #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Schema/Builder.php(494): Illuminate\\Database\\Schema\\Builder->build(Object(Illuminate\\Database\\Schema\\Blueprint)) #5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\Schema\\Builder->table('contact_message...', Object(Closure)) #6 /home/fintrixorcouk/public_html/ha/database/migrations/2026_06_03_110107_add_evidence_columns_to_contact_message_attachments_table.php(14): Illuminate\\Support\\Facades\\Facade::__callStatic('table', Array) #7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(517): Illuminate\\Database\\Migrations\\Migration@anonymous->up() #8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(442): Illuminate\\Database\\Migrations\\Migrator->runMethod(Object(Illuminate\\Database\\MySqlConnection), Object(Illuminate\\Database\\Migrations\\Migration@anonymous), 'up') #9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(451): Illuminate\\Database\\Migrations\\Migrator->{closure:Illuminate\\Database\\Migrations\\Migrator::runMigration():438}() #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(253): Illuminate\\Database\\Migrations\\Migrator->runMigration(Object(Illuminate\\Database\\Migrations\\Migration@anonymous), 'up') #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/View/Components/Task.php(41): Illuminate\\Database\\Migrations\\Migrator->{closure:Illuminate\\Database\\Migrations\\Migrator::runUp():253}() #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(814): Illuminate\\Console\\View\\Components\\Task->render('2026_06_03_1101...', Object(Closure)) #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(253): Illuminate\\Database\\Migrations\\Migrator->write('Illuminate\\\\Cons...', '2026_06_03_1101...', Object(Closure)) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(211): Illuminate\\Database\\Migrations\\Migrator->runUp('/home/fintrixor...', 50, false) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(138): Illuminate\\Database\\Migrations\\Migrator->runPending(Array, Array) #16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(116): Illuminate\\Database\\Migrations\\Migrator->run(Array, Array) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(671): Illuminate\\Database\\Console\\Migrations\\MigrateCommand->{closure:Illuminate\\Database\\Console\\Migrations\\MigrateCommand::runMigrations():109}() #18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(109): Illuminate\\Database\\Migrations\\Migrator->usingConnection(NULL, Object(Closure)) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(88): Illuminate\\Database\\Console\\Migrations\\MigrateCommand->runMigrations() #20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Database\\Console\\Migrations\\MigrateCommand->handle() #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array) #26 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #28 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #29 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Database\\Console\\Migrations\\MigrateCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #30 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #33 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput)) #34 {main} [previous exception] [object] (PDOException(code: 42S21): SQLSTATE[42S21]: Column already exists: 1060 Duplicate column name 'evidence_status' at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:584) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(584): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::statement():573}('alter table `co...', Array) #2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('alter table `co...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(573): Illuminate\\Database\\Connection->run('alter table `co...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Schema/Blueprint.php(121): Illuminate\\Database\\Connection->statement('alter table `co...') #5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Schema/Builder.php(686): Illuminate\\Database\\Schema\\Blueprint->build() #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Schema/Builder.php(494): Illuminate\\Database\\Schema\\Builder->build(Object(Illuminate\\Database\\Schema\\Blueprint)) #7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\Schema\\Builder->table('contact_message...', Object(Closure)) #8 /home/fintrixorcouk/public_html/ha/database/migrations/2026_06_03_110107_add_evidence_columns_to_contact_message_attachments_table.php(14): Illuminate\\Support\\Facades\\Facade::__callStatic('table', Array) #9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(517): Illuminate\\Database\\Migrations\\Migration@anonymous->up() #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(442): Illuminate\\Database\\Migrations\\Migrator->runMethod(Object(Illuminate\\Database\\MySqlConnection), Object(Illuminate\\Database\\Migrations\\Migration@anonymous), 'up') #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(451): Illuminate\\Database\\Migrations\\Migrator->{closure:Illuminate\\Database\\Migrations\\Migrator::runMigration():438}() #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(253): Illuminate\\Database\\Migrations\\Migrator->runMigration(Object(Illuminate\\Database\\Migrations\\Migration@anonymous), 'up') #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/View/Components/Task.php(41): Illuminate\\Database\\Migrations\\Migrator->{closure:Illuminate\\Database\\Migrations\\Migrator::runUp():253}() #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(814): Illuminate\\Console\\View\\Components\\Task->render('2026_06_03_1101...', Object(Closure)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(253): Illuminate\\Database\\Migrations\\Migrator->write('Illuminate\\\\Cons...', '2026_06_03_1101...', Object(Closure)) #16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(211): Illuminate\\Database\\Migrations\\Migrator->runUp('/home/fintrixor...', 50, false) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(138): Illuminate\\Database\\Migrations\\Migrator->runPending(Array, Array) #18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(116): Illuminate\\Database\\Migrations\\Migrator->run(Array, Array) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Migrations/Migrator.php(671): Illuminate\\Database\\Console\\Migrations\\MigrateCommand->{closure:Illuminate\\Database\\Console\\Migrations\\MigrateCommand::runMigrations():109}() #20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(109): Illuminate\\Database\\Migrations\\Migrator->usingConnection(NULL, Object(Closure)) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Console/Migrations/MigrateCommand.php(88): Illuminate\\Database\\Console\\Migrations\\MigrateCommand->runMigrations() #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Database\\Console\\Migrations\\MigrateCommand->handle() #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array) #28 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #30 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #31 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Database\\Console\\Migrations\\MigrateCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #35 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput)) #36 {main} "} [2026-08-05 14:42:29] production.INFO: ClassifyInboundEmailJob: message 15254 classified as 'dsar_response' (high). [2026-08-05 14:42:30] production.INFO: FindRelatedDsarJob: message 15254 — dsar_ref='', inst_ref='100058'. [2026-08-05 14:42:30] production.INFO: FindRelatedDsarJob: message 15254 matched DSAR 329 via reference lookup (100058). [2026-08-05 14:42:30] production.INFO: FindRelatedDsarJob: saved receiver_reference '100058' for DSAR 329. [2026-08-05 14:42:31] production.INFO: FindRelatedDsarJob: message 15254 response_type=delay_notice. [2026-08-05 14:42:31] production.INFO: FindRelatedDsarJob: message 15254 → triage_queue=dsar_updates (response_type=delay_notice, dsar_id=329). [2026-08-05 14:42:31] production.INFO: FindRelatedDsarJob: message 15254 auto-set DSAR 329 status → acknowledged (response_type=delay_notice). [2026-08-05 14:43:07] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10694 (20260805-DP8623885-DONC-DeclineDuplicate.docx). [2026-08-05 14:43:09] production.INFO: ClassifyInboundEmailJob: message 15255 classified as 'dsar_response' (high). [2026-08-05 14:43:09] production.INFO: FindRelatedDsarJob: message 15255 matched via regex reference 'DSAR-20260731-CA3A33' → DSAR 4145. [2026-08-05 14:43:12] production.INFO: FindRelatedDsarJob: message 15255 response_type=rejection. [2026-08-05 14:43:12] production.INFO: FindRelatedDsarJob: message 15255 → triage_queue=dsar_needs_research (response_type=rejection, dsar_id=4145). [2026-08-05 14:43:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 14:44:07] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} [2026-08-05 14:45:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} [2026-08-05 14:45:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 14:45:49] production.INFO: AutoTranscribeRecordingJob: submitted recording 3261 → AssemblyAI 0888496b-77aa-4393-ad46-06c37b954711 [2026-08-05 14:46:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} [2026-08-05 14:46:50] production.DEBUG: CheckTranscriptionStatusJob: recording 3261 → AssemblyAI status=completed (check #0) [2026-08-05 14:46:50] production.INFO: CheckTranscriptionStatusJob: completed for recording 3261 after 0 checks. [2026-08-05 14:46:51] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3261. {"status":404,"body":"Not found"} [2026-08-05 14:46:53] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3261 [2026-08-05 14:50:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 14:51:04] production.INFO: ClassifyInboundEmailJob: message 15257 classified as 'generic' (high). [2026-08-05 14:51:24] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CAec75306ae791478a9aa8f7bee21b0487","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4683"} [2026-08-05 14:51:24] production.DEBUG: TwilioController: handleOutbound {"call_id":4683,"CallSid":"CAec75306ae791478a9aa8f7bee21b0487","From":"client:agent_production_39","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CAec75306ae791478a9aa8f7bee21b0487","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4683"}} [2026-08-05 14:51:36] production.INFO: AutoTranscribeRecordingJob: submitted recording 3262 → AssemblyAI 1b55bf02-3509-4926-9af9-de97a9244d91 [2026-08-05 14:51:54] production.INFO: AutoTranscribeRecordingJob: submitted recording 3263 → AssemblyAI fb4b269a-4617-4206-a8f4-0b89b5f64798 [2026-08-05 14:52:39] production.DEBUG: CheckTranscriptionStatusJob: recording 3262 → AssemblyAI status=completed (check #0) [2026-08-05 14:52:40] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:01]: Hello? [B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15th of '68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, put your email address in. Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? Yes. Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like, you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother? [A 05:17]: My twin. [B 05:18]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home? No. And where was your family home? [A 05:36]: In Gibbon Court, kid. [B 05:40]: What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said taking away her kind of control, so that she had schizophrenia. So that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well, nor that, all that, caring. My dad was an alcoholic as well. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the— they decided I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? Yeah. And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? [A 10:08]: I was 13. Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff public park, it was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going to tell me to do handstands. I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I've not got my pants on. So he said, so that was me to polish 20 pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now. You know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for It seems as though you would have been in Cowarder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem— where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae memba that one. I dunno if that was the one that I ran away fae. I did run away fae one of them, cos the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 4 in a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room. She wouldn't have committed suicide. No, come on, my gran, that's it, the telegram. So they had to tell the teachers about the woman that was here. I don't think it was a good time I had done that, dear, right enough. [B 23:53]: That's fine. Just hold on one moment while I just catch up on the notes, Theresa. [A 23:57]: Right. [B 23:58]: Apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abattoir, he says, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could take it, you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine, don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. [A 34:09]: Yeah, okay, that's fine. [B 34:12]: Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of getting— going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. then it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this to taste now. [B 35:44]: What immediate effects did you experience? [A 35:47]: I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I had told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, this is gnaehandant. [B 41:56]: It is, unfortunately. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardris Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution, um, set of questions completed for Calderhouse. We're going to now move on to Balnahcraig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? [A 43:21]: But that name is that institution For Balmer Craig School. I went to school there, I know. I think, I don't know, I think the school was in that building. Yeah, the school, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: The Balmer, whatever you call it. [B 43:46]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balna Craig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balna Craig? [A 46:02]: That was— I did have a room in my cell. Yeah, I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school. [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we ask for her hand back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based at Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man hurt me, slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, Miss Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? Yeah, I thought it was my birthday. That's Christmas. I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes, that was the one. [A 51:50]: I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me me, do you know what I mean? Because I'd stuck up, that they were all waiting for me at the train station. So I managed to go on the train and I was saying, bye! It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how, um, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were. [B 54:16]: Except, except obviously for the— [A 54:18]: Yeah. [B 54:27]: Was, um, there any rules, uh, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in with him, do you know what I mean? Yeah, but everybody was going to be doing, but he wasn't even going to be doing it with me anyway, do you know what I mean? So I don't know if that'd be allowed if it was abused or not. [B 56:35]: That's fine. So, and that was in relation to physical abuse. Looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know what I'm saying? But even the police just think you're spoiled, you're a spoiled girl. [B 58:41]: So just to confirm, that was the teacher, was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names, and I can't because we stayed in a house one night and it was broken, and we did a toast and egg the next day, and you know, the egg was black. Yeah. Oh my God, I said, I said, I was so hungry, I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balna Craig? [A 64:40]: Oh no, no. [B 64:42]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnahcraig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, and I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Kirkby, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to her room. [A 69:14]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: I was placed in it, and they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt, I do doubt beating the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. That was the thing. [B 70:24]: They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:26]: I think I was cheeky to her, or she would annoy me and I would annoy her and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was the punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for— and Dad drew half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? [A 74:43]: Okay, no, no, no problem. No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for the, um, for Cardross, for the first time of you being there, did you experience, did you, did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over. So Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would willingly take it because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. [A 78:01]: 1994. [B 78:02]: Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning, uh, when we started talking about Balnakrieg, you mentioned that you kept, um, you get getting caught for absconding, do you know, for running away. And could you try to remember at least one of the times you ran away, um, what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back into the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to say, they just lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that was just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they was taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because I'm in a stroke unit. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: It came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually, then told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? Yeah, I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just flung the paper at them. I don't know who got that to come in, but they got that psychologist and I just flung the paper at them. I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. So this is— [A 90:15]: sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians and they were taking me to the church and my mum phoned up and she said no, she needs to go to chapel, so the lady was said to take me to chapel She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up, I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee? Was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school now. I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember anything. That one, honestly, that's fine. It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 13th, 1978, and it was until the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only allowed— they were supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that, but I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would get to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, shut your sail, you can tell the police if you want, but Uncle Jim's going to go to the jail. I says, right, well, I'm not bothered, I'm the one who asked him but he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— Oh, they had a wee parrot and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: They had a wee parrot and it kept doing the stairs when I was polishing the stairs, eh, and used to go F, F-U-C-K, to the wee parrot and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `formatted_transcript` = [A 00:01]: Hello? [B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15th of '68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, put your email address in. Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? Yes. Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like, you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother? [A 05:17]: My twin. [B 05:18]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home? No. And where was your family home? [A 05:36]: In Gibbon Court, kid. [B 05:40]: What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said taking away her kind of control, so that she had schizophrenia. So that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well, nor that, all that, caring. My dad was an alcoholic as well. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the— they decided I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? Yeah. And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? [A 10:08]: I was 13. Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff public park, it was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going to tell me to do handstands. I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I've not got my pants on. So he said, so that was me to polish 20 pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now. You know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for It seems as though you would have been in Cowarder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem— where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae memba that one. I dunno if that was the one that I ran away fae. I did run away fae one of them, cos the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 4 in a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room. She wouldn't have committed suicide. No, come on, my gran, that's it, the telegram. So they had to tell the teachers about the woman that was here. I don't think it was a good time I had done that, dear, right enough. [B 23:53]: That's fine. Just hold on one moment while I just catch up on the notes, Theresa. [A 23:57]: Right. [B 23:58]: Apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abattoir, he says, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could take it, you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine, don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. [A 34:09]: Yeah, okay, that's fine. [B 34:12]: Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of getting— going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. then it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this to taste now. [B 35:44]: What immediate effects did you experience? [A 35:47]: I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I had told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, this is gnaehandant. [B 41:56]: It is, unfortunately. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardris Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution, um, set of questions completed for Calderhouse. We're going to now move on to Balnahcraig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? [A 43:21]: But that name is that institution For Balmer Craig School. I went to school there, I know. I think, I don't know, I think the school was in that building. Yeah, the school, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: The Balmer, whatever you call it. [B 43:46]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balna Craig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balna Craig? [A 46:02]: That was— I did have a room in my cell. Yeah, I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school. [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we ask for her hand back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based at Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man hurt me, slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, Miss Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? Yeah, I thought it was my birthday. That's Christmas. I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes, that was the one. [A 51:50]: I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me me, do you know what I mean? Because I'd stuck up, that they were all waiting for me at the train station. So I managed to go on the train and I was saying, bye! It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how, um, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were. [B 54:16]: Except, except obviously for the— [A 54:18]: Yeah. [B 54:27]: Was, um, there any rules, uh, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in with him, do you know what I mean? Yeah, but everybody was going to be doing, but he wasn't even going to be doing it with me anyway, do you know what I mean? So I don't know if that'd be allowed if it was abused or not. [B 56:35]: That's fine. So, and that was in relation to physical abuse. Looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know what I'm saying? But even the police just think you're spoiled, you're a spoiled girl. [B 58:41]: So just to confirm, that was the teacher, was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names, and I can't because we stayed in a house one night and it was broken, and we did a toast and egg the next day, and you know, the egg was black. Yeah. Oh my God, I said, I said, I was so hungry, I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balna Craig? [A 64:40]: Oh no, no. [B 64:42]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnahcraig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, and I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Kirkby, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to her room. [A 69:14]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: I was placed in it, and they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt, I do doubt beating the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. That was the thing. [B 70:24]: They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:26]: I think I was cheeky to her, or she would annoy me and I would annoy her and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was the punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for— and Dad drew half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? [A 74:43]: Okay, no, no, no problem. No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for the, um, for Cardross, for the first time of you being there, did you experience, did you, did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over. So Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would willingly take it because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. [A 78:01]: 1994. [B 78:02]: Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning, uh, when we started talking about Balnakrieg, you mentioned that you kept, um, you get getting caught for absconding, do you know, for running away. And could you try to remember at least one of the times you ran away, um, what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back into the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to say, they just lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that was just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they was taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because I'm in a stroke unit. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: It came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually, then told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? Yeah, I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just flung the paper at them. I don't know who got that to come in, but they got that psychologist and I just flung the paper at them. I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. So this is— [A 90:15]: sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians and they were taking me to the church and my mum phoned up and she said no, she needs to go to chapel, so the lady was said to take me to chapel She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up, I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee? Was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school now. I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember anything. That one, honestly, that's fine. It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 13th, 1978, and it was until the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only allowed— they were supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that, but I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would get to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, shut your sail, you can tell the police if you want, but Uncle Jim's going to go to the jail. I says, right, well, I'm not bothered, I'm the one who asked him but he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— Oh, they had a wee parrot and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: They had a wee parrot and it kept doing the stairs when I was polishing the stairs, eh, and used to go F, F-U-C-K, to the wee parrot and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hello?","start":1138,"end":1314,"confidence":0.643008800000000046992454372229985892772674560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hello, am I through to Theresa Sinclair?","start":2516,"end":4616,"confidence":0.8581052000000000123947074825991876423358917236328125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":5145,"end":5418,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hi Theresa, it's James calling from MMA Legal.","start":5963,"end":8303,"confidence":0.916221399999999963625896270968951284885406494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"How are you today?","start":8367,"end":8848,"confidence":0.87185349999999994796695546028786338865756988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"You okay?","start":8912,"end":9185,"confidence":0.74388949999999998130562062215176410973072052001953125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm fine.","start":9313,"end":9938,"confidence":0.79995965999999996132174828744609840214252471923828125},{"sentiment":"POSITIVE","speaker":"B","text":"Good to hear.","start":10756,"end":11333,"confidence":0.94732547000000000281261236523278057575225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just before I continue with the call, I just need to ask you 3 questions for data protection purposes.","start":11974,"end":15870,"confidence":0.85521499999999994745536469054059125483036041259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you confirm for me your date of birth, please, Theresa?","start":16447,"end":18707,"confidence":0.9356980999999999770722070024930872023105621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"15th of '68.","start":19252,"end":21031,"confidence":0.834977999999999997982058630441315472126007080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Your postal address for me, please?","start":21897,"end":23404,"confidence":0.9061380999999999463767608176567591726779937744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"98 Main Street, Lanarkstown.","start":24077,"end":26081,"confidence":0.7485562999999999522771076954086311161518096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and then can you also confirm for me either your email address or your mobile number, please?","start":27628,"end":32120,"confidence":0.9060314000000000422829771196120418608188629150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, I think I'll give you my daughter's email address.","start":33022,"end":37392,"confidence":0.8328575000000000283506551568279974162578582763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Megan, put your email address in.","start":40403,"end":41672,"confidence":0.825748499999999996390442902338691055774688720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is it mine or Megan's?","start":41835,"end":44788,"confidence":0.893651250000000008100187187665142118930816650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses.","start":46268,"end":52796,"confidence":0.5002019399999999560435526291257701814174652099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com.","start":53970,"end":67330,"confidence":0.7932027600000000067126393332728184759616851806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it is, um, you've passed data protection now.","start":68190,"end":71050,"confidence":0.75368880000000004759641569762607105076313018798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just for future reference, it is Megan's email address.","start":71050,"end":74790,"confidence":0.91711664000000003849066843031323514878749847412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought that, because I don't really do them emails.","start":74790,"end":78110,"confidence":0.57491380000000003036575435544364154338836669921875},{"sentiment":"POSITIVE","speaker":"B","text":"Of course, that's perfectly understandable.","start":78730,"end":80710,"confidence":0.75659650000000000513722397954552434384822845458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Don't worry about it, Theresa.","start":80710,"end":82710,"confidence":0.6973576500000000510937070430372841656208038330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes.","start":83200,"end":89372,"confidence":0.8917286399999999613186218994087539613246917724609375},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":89838,"end":91348,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist.","start":91669,"end":104254,"confidence":0.91823299999999996590105411087279208004474639892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I will guide you through the questions in order.","start":104964,"end":106640,"confidence":0.78829395999999996025309201286290772259235382080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break.","start":106897,"end":115784,"confidence":0.75336974999999994917487811108003370463848114013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete.","start":118681,"end":126194,"confidence":0.8396624999999999783284465593169443309307098388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Right.","start":126730,"end":127163,"confidence":0.56647502999999999051539134597987867891788482666015625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":127581,"end":128337,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So just before we begin, there are 12 stages to the witness statement.","start":130201,"end":134477,"confidence":0.90108869999999996469597363102366216480731964111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"One being opening and consent.","start":135103,"end":136671,"confidence":0.83910483000000002373752749917912296950817108154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Two being your personal background and entry into care.","start":137043,"end":139731,"confidence":0.83738064999999994864054997378843836486339569091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm.","start":140201,"end":150921,"confidence":0.91643759999999996335162677496555261313915252685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5.","start":152700,"end":160658,"confidence":0.8975718599999999991467802828992716968059539794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So just so you are aware, these questions will be repeated to you 5 times for each individual institution.","start":160706,"end":169781,"confidence":0.85699110000000000564313040740671567618846893310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"We then have The next part, which is people involved, reporting, and institutional knowledge.","start":172855,"end":178343,"confidence":0.85559492999999997575599763877107761800289154052734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll ask this once we've gone through each institution.","start":178455,"end":181955,"confidence":0.8980169000000000067984728957526385784149169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And movement between placements and leaving care.","start":182694,"end":185198,"confidence":0.86482983999999996083118958267732523381710052490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then it's the impact of the experience of care as a whole.","start":185680,"end":189244,"confidence":0.72938570000000002568896206867066211998462677001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Then 9 would be any support and treatment.","start":189998,"end":192230,"confidence":0.85112419999999999742357204013387672603130340576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"10, the evidence and support information.","start":192567,"end":194718,"confidence":0.86465519999999995715000977725139819085597991943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"11 goes through previous claims applications or payments that you may or may not have received already.","start":195393,"end":200899,"confidence":0.849236850000000043081627154606394469738006591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then reason 12 being the reason reasoning for applying.","start":201654,"end":205130,"confidence":0.88606185000000003970654915974591858685016632080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So we will begin with the opening and consent.","start":206670,"end":211281,"confidence":0.90038865999999995182179191033355891704559326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you comfortable and happy to continue with the witness statement today?","start":212630,"end":216020,"confidence":0.79107976000000002070322580038919113576412200927734375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":218420,"end":218533,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you need anyone with you, a break, or any other further adjustments?","start":219102,"end":222824,"confidence":0.899328899999999986647480909596197307109832763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"If you ever hear silence on my end of the phone, it's just me typing up the notes.","start":229533,"end":233575,"confidence":0.61511152999999996193736251370864920318126678466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"All right.","start":233639,"end":233736,"confidence":0.489670160000000020961152813470107503235340118408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence?","start":235714,"end":242070,"confidence":0.92376869999999999816253648532438091933727264404296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":243000,"end":243209,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":243838,"end":244661,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Now, Theresa, we're just going to go into the personal background and the entry into care.","start":244984,"end":250550,"confidence":0.84418607000000001061579268935020081698894500732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you just tell me, where did you grow up and who lived with you before you went into care?","start":251098,"end":255352,"confidence":0.86406609999999994808916881083860062062740325927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, my mum, dad, my sister.","start":259540,"end":261502,"confidence":0.67672140000000002846292090907809324562549591064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"My brother, my twin brother, and my other two sisters were married.","start":264729,"end":273982,"confidence":0.88543325999999999975642595018143765628337860107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So we were put in a home for droguies, I think it was supposed to be.","start":281851,"end":287784,"confidence":0.8203508999999999939944927973556332290172576904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, my sister went, she went to Aunt Mandy's just to\u2014 yeah, no worries, I'll come back to that shortly before we move on.","start":292318,"end":301056,"confidence":0.6547039999999999526636429436621256172657012939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll just continue with, um, just everything before.","start":301233,"end":305034,"confidence":0.84428979999999997918536109864362515509128570556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So at the moment I've just got like, you lived with your mum and dad, your sister, your brother, and then also your twin brother.","start":305211,"end":311363,"confidence":0.79284549999999998082245156183489598333835601806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So does that mean you have two brothers, just to confirm?","start":311428,"end":313928,"confidence":0.9010415000000000507185404785559512674808502197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, one brother.","start":314342,"end":315307,"confidence":0.59180105000000005066596031610970385372638702392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just the one brother?","start":315452,"end":316368,"confidence":0.83946290000000001185753717436455190181732177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"My twin.","start":317798,"end":318522,"confidence":0.77538969999999995952322251469013281166553497314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home?","start":318763,"end":324858,"confidence":0.71752775000000001970335006262757815420627593994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":329945,"end":330057,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And where was your family home?","start":333537,"end":335116,"confidence":0.68861662999999995182776046931394375860691070556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"In Gibbon Court, kid.","start":336959,"end":338098,"confidence":0.8156583299999999869811517783091403543949127197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"What number?","start":340255,"end":340611,"confidence":0.75159925000000005201883368499693460762500762939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, 3.","start":340660,"end":341891,"confidence":0.5679220000000000379003495254437439143657684326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Ben Coit Crescent.","start":342020,"end":342976,"confidence":0.759726459999999992334096532431431114673614501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you spell that for me, please?","start":343397,"end":344790,"confidence":0.827732099999999970663111525936983525753021240234375},{"sentiment":"NEGATIVE","speaker":"B","text":"B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. And that was Crescent, did you say?","start":346400,"end":361770,"confidence":0.54758329999999999504467496080906130373477935791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"What area?","start":365847,"end":368391,"confidence":0.7814438299999999504308334508095867931842803955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Lennoxtown.","start":370048,"end":370612,"confidence":0.56286110000000000308517655867035500705242156982421875},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":372527,"end":373430,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"What was home life like before care?","start":377942,"end":381102,"confidence":0.85746120000000003447127028266550041735172271728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And try to include any relevant family health, education, or social work difficulties that are relevant.","start":381716,"end":388598,"confidence":0.83934264999999996792467982231755740940570831298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"[Speaker:JANE] Well, when I went to the panel, my mum just\u2014 she was no well, so she just said taking away her kind of control, so that she had schizophrenia.","start":391380,"end":401751,"confidence":0.6579764999999999641744352629757486283779144287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So that's how my dad tried to get me kept out.","start":401831,"end":406191,"confidence":0.49897358000000002764551254585967399179935455322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I think I was in Calder Park when my sister's man, he managed to get me out.","start":406256,"end":413727,"confidence":0.78692919999999999536299810642958618700504302978515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was in their care for a wee while, but then I wouldn't go to school, so I was back in again.","start":414730,"end":419126,"confidence":0.49467030000000000722337745173717848956584930419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home?","start":420218,"end":428262,"confidence":0.6889972699999999949938001009286381304264068603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean?","start":429476,"end":443177,"confidence":0.58552784000000002162522605431149713695049285888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"My dad was greeting and that, and so was I greeting.","start":445246,"end":447563,"confidence":0.6895521000000000011453948900452814996242523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"It was just my mum wasn't well.","start":448962,"end":450233,"confidence":0.54096454000000004924686436424963176250457763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't know that at the time, obviously.","start":450314,"end":452421,"confidence":0.550293200000000037874769986956380307674407958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I can all understand it all now, you know what I mean?","start":453370,"end":456951,"confidence":0.536157699999999959317165121319703757762908935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":460616,"end":461401,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And how would you say your education was like before you went into care?","start":465530,"end":468763,"confidence":0.7502457000000000153505652633612044155597686767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was always dogging school.","start":472878,"end":475941,"confidence":0.8034244999999999858886212678044103085994720458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"He was always dodging school.","start":479782,"end":480680,"confidence":0.579685149999999982384224495035596191883087158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":484369,"end":484385,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEGATIVE","speaker":"A","text":"And just the way my mum would be no well, nor that, all that, caring.","start":484677,"end":488124,"confidence":0.672169400000000027972646421403624117374420166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"My dad was an alcoholic as well.","start":488221,"end":489970,"confidence":0.819104550000000042331294025643728673458099365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"How did you come to enter care?","start":508076,"end":510844,"confidence":0.83239125999999996619038711287430487573146820068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Who made the decision, and were you told the reasons as to why you was going into care?","start":511071,"end":515862,"confidence":0.81705784999999997442188259810791350901126861572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was some panel I went to.","start":517826,"end":519364,"confidence":0.800178199999999950620122035616077482700347900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm trying to think.","start":521661,"end":523207,"confidence":0.7055397599999999602715661239926703274250030517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"In fact, it was in Kilceith.","start":523372,"end":524754,"confidence":0.86869096999999995123431517640710808336734771728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a panel to say if we went to\u2014 that's what I was took, a children's panel.","start":525696,"end":530575,"confidence":0.88511499999999998511412968582590110599994659423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And that's the\u2014 they decided I was getting away, so they took my wee lad there.","start":533022,"end":536818,"confidence":0.705795100000000008577671906095929443836212158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care?","start":538087,"end":544053,"confidence":0.886351499999999958845364744774997234344482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, I can't remember that much time back.","start":544913,"end":547442,"confidence":0.58642640000000001432312046745209954679012298583984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine, Theresa, don't worry.","start":547588,"end":550247,"confidence":0.7130379700000000209314521271153353154659271240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you have any siblings, Theresa?","start":563474,"end":565939,"confidence":0.8842724600000000378940967493690550327301025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":570040,"end":570088,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And were you separated from any of them during your time in care?","start":570137,"end":573581,"confidence":0.821921169999999978728055793908424675464630126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was away for them all, aye.","start":577213,"end":579446,"confidence":0.61628680000000002348059524592827074229717254638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well.","start":586370,"end":597011,"confidence":0.53238339999999995111323869423358701169490814208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time?","start":600630,"end":605870,"confidence":0.88777110000000003520170821502688340842723846435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was 13.","start":608600,"end":609486,"confidence":0.798416299999999967695885061402805149555206298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, I felt terrible.","start":609985,"end":610887,"confidence":0.89587300000000003041833451788988895714282989501953125},{"sentiment":"NEGATIVE","speaker":"A","text":"I hated it.","start":611596,"end":612193,"confidence":0.93213456999999999563755181952728889882564544677734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't like it, but I couldn't help it.","start":612338,"end":615979,"confidence":0.7962257999999999835694097782834433019161224365234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I ended up\u2014 I was in a Cardiff public park, it was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going to tell me to do handstands.","start":616108,"end":637797,"confidence":0.5084608999999999934260586087475530803203582763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not doing handstands, I was in my nightie.","start":639876,"end":642010,"confidence":0.65047573999999996896548282165895216166973114013671875},{"sentiment":"NEGATIVE","speaker":"A","text":"And I was like, I said, I'm not doing a handstand because I've not got my pants on.","start":643658,"end":647324,"confidence":0.5884150999999999687162244299543090164661407470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"So he said, so that was me to polish 20 pair of boots.","start":649305,"end":653389,"confidence":0.8855593999999999965666575008071959018707275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"But I knew that wasn't right at the time, do you know what I mean?","start":654841,"end":657601,"confidence":0.6822248699999999832499497642857022583484649658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I didn't know why he was the boot Yeah, of course.","start":657666,"end":660720,"confidence":0.59789305999999997620619751614867709577083587646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll come back to that once it gets there.","start":660785,"end":663081,"confidence":0.815755840000000009837322068051435053348541259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, the institution questions, try to keep each answer relevant to each question as well, just so we can\u2014 once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care.","start":663355,"end":688429,"confidence":0.80214344999999998009343471494503319263458251953125},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just don't want you to try and get too ahead of yourself, that's all.","start":688750,"end":691589,"confidence":0.52028214999999999879065626373630948364734649658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"But, um, what you could say is very\u2014 it's obviously very important, and it was something we'll go through very soon.","start":691718,"end":697862,"confidence":0.482791899999999996051514017381123267114162445068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded?","start":697958,"end":710375,"confidence":0.771534799999999965081087793805636465549468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll bring you in my medical records.","start":717547,"end":719841,"confidence":0.8290413599999999494372104891226626932621002197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't really know some of the questions you're asking me.","start":720033,"end":723082,"confidence":0.49625187999999997856548361596651375293731689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health.","start":724124,"end":740825,"confidence":0.64553729999999998057091943337582051753997802734375},{"sentiment":"NEGATIVE","speaker":"A","text":"A vulnerable child, probably, because I was abused by my mum's brother.","start":742838,"end":753412,"confidence":0.91695479999999995879278458232874982059001922607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"By your mum's what, sorry?","start":754928,"end":756267,"confidence":0.492845099999999980422416001601959578692913055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum's brother.","start":756622,"end":757493,"confidence":0.76830995000000001926565573739935643970966339111328125},{"sentiment":"NEGATIVE","speaker":"A","text":"And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time..","start":762421,"end":771340,"confidence":0.494204639999999972843625073437578976154327392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And that came up and they came to my house about it because it had happened to his daughter as well.","start":771340,"end":777160,"confidence":0.7784247399999999483810597666888497769832611083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"But he's now passed away, so that's out the question now.","start":777220,"end":781410,"confidence":0.61714583999999994556873161855037324130535125732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":781480,"end":782320,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":783060,"end":783300,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now.","start":783300,"end":792620,"confidence":0.49835580000000001543725147712393663823604583740234375},{"sentiment":"NEGATIVE","speaker":"A","text":"But at the time I didn't understand it.","start":792620,"end":794860,"confidence":0.60145450000000000301270119962282478809356689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends.","start":794860,"end":804822,"confidence":0.778917199999999976256503941840492188930511474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I worked up in Campsie Glen.","start":804870,"end":806770,"confidence":0.875427399999999966695440889452584087848663330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'd go out at the weekends.","start":807624,"end":810087,"confidence":0.7803588500000000482970108350855298340320587158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair.","start":811526,"end":821355,"confidence":0.90230049999999994980726114590652287006378173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember the name of that one.","start":822650,"end":824221,"confidence":0.69688969999999994531236779948812909424304962158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, it was a Scouse bit there.","start":824270,"end":825954,"confidence":0.6140873399999999815435103300842456519603729248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Prison.","start":828320,"end":829031,"confidence":0.60146310000000002826681111400830559432506561279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's okay if you can't remember, don't, don't, um, worry yourself too much.","start":831620,"end":835632,"confidence":0.60983379999999998144488699836074374616146087646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's the\u2014 that's concluding the personal background and entry into care.","start":836166,"end":841539,"confidence":0.87884700000000004482814119910472072660923004150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah.","start":841668,"end":849196,"confidence":0.92005449999999999732835931354202330112457275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"We have that your first care setting was Calder House, and this was in Blantyre.","start":850644,"end":855100,"confidence":0.905118050000000007315748007385991513729095458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14.","start":855229,"end":866529,"confidence":0.95956289999999999640323267158237285912036895751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"You was placed there by the authority of South Lanarkshire Council following the panel hearing.","start":867991,"end":874623,"confidence":0.92607019999999995452100165493902750313282012939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"The second case that we have is\u2014 apologies for the pronunciation\u2014 but Balmacraig School, the location of that being Perth.","start":875860,"end":885559,"confidence":0.83816720000000000112549969344399869441986083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross.","start":886555,"end":898675,"confidence":0.94890079999999998872084461254416964948177337646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute.","start":899558,"end":915819,"confidence":0.9383122299999999693653762733447365462779998779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Being on remand for an assessment.","start":916413,"end":919718,"confidence":0.86442710000000000380993014914565719664096832275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee.","start":920905,"end":938717,"confidence":0.9306747300000000056030557971098460257053375244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute.","start":939920,"end":960312,"confidence":0.8793040500000000037061909097246825695037841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And this was before you was then released into the care of your sister, I believe.","start":960474,"end":967497,"confidence":0.8970496999999999498953684451407752931118011474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, released to your sister.","start":968095,"end":969439,"confidence":0.7847581999999999613493173455935902893543243408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"And from the chronology of The placement chronology, is that correct?","start":970353,"end":975198,"confidence":0.902134400000000002961542122648097574710845947265625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":977580,"end":978097,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in\u2014 I thought I was in Hedges Park for a few years because I've been at school at that place.","start":978275,"end":985841,"confidence":0.84285193999999996616878661370719783008098602294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So what, as a collective, you would have been in Calder House for It seems as though you would have been in Cowarder House for the duration of like 3 and a half years to 4 years.","start":987060,"end":1006174,"confidence":0.87049454000000003883741328536416403949260711669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's right.","start":1006286,"end":1007410,"confidence":0.558114769999999982275085130822844803333282470703125},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":1007650,"end":1008292,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so now it's part 4, is the compact placement sheet.","start":1008998,"end":1013346,"confidence":0.86719113999999997144385588399018160998821258544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So being, um, how many questions?","start":1013427,"end":1016170,"confidence":0.8116516499999999467718225787393748760223388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12.","start":1016219,"end":1021273,"confidence":0.80439150000000003704059281517402268946170806884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So there'll be 12 questions I'll be asking you in relation to each institution.","start":1021610,"end":1025669,"confidence":0.9201649400000000422750190409715287387371063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"These questions will be repeated questions for each institutional care setting.","start":1026183,"end":1031043,"confidence":0.87980219999999997870787638021283783018589019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre.","start":1031700,"end":1062442,"confidence":0.8868323000000000178033587872050702571868896484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I cannae mind that Ryde hostel thing.","start":1062700,"end":1064970,"confidence":0.6138841999999999909931602815049700438976287841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I cannae mem\u2014 where was that?","start":1065421,"end":1066871,"confidence":0.49393989999999998730118022649548947811126708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was in Dunoon.","start":1067903,"end":1069402,"confidence":0.8143381499999999828531827006372623145580291748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Dunoon?","start":1070562,"end":1070868,"confidence":0.80320899999999995078070469389786012470722198486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I cannae memba that one.","start":1070981,"end":1072158,"confidence":0.61026369999999996451833794708363711833953857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I dunno if that was the one that I ran away fae.","start":1072351,"end":1074785,"confidence":0.70413274000000003471910758889862336218357086181640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I did run away fae one of them, cos the man slapped me.","start":1079494,"end":1082820,"confidence":0.6122603399999999584935039820265956223011016845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away.","start":1084216,"end":1096240,"confidence":0.54471623999999996268428503753966651856899261474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was running away there too.","start":1097058,"end":1098648,"confidence":0.6846733000000000401996658183634281158447265625},{"sentiment":"POSITIVE","speaker":"B","text":"That's understandable.","start":1099547,"end":1101377,"confidence":0.612014700000000022583890313399024307727813720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording.","start":1102099,"end":1116620,"confidence":0.8518767400000000211690576179535128176212310791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And also, if you just can't remember or you can't answer the question due to not remembering, that is fine.","start":1117219,"end":1123490,"confidence":0.61847200000000002173550228690146468579769134521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"If you state that, we'll just move on to the next questions, okay?","start":1123910,"end":1126666,"confidence":0.8527362000000000552546453036484308540821075439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1128257,"end":1128595,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"So this will be for your first SS\u2014 first institution being Calder House.","start":1129061,"end":1134301,"confidence":0.93764645000000002017515043917228467762470245361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there?","start":1136344,"end":1150610,"confidence":0.9399419399999999757966406832565553486347198486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"He thought I was in there when I was 13.","start":1150690,"end":1152941,"confidence":0.76532999999999995477395486886962316930294036865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"They kept saying I was 14, but I don't know.","start":1154194,"end":1156487,"confidence":0.62151199999999995338129110677982680499553680419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I thought I was put in when I was 13.","start":1156779,"end":1158960,"confidence":0.65961970000000003100382173215621151030063629150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I don't know.","start":1160215,"end":1163229,"confidence":0.62970389999999998309476723079569637775421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I must have been 14.","start":1165240,"end":1167410,"confidence":0.83768100000000000893152218850445933640003204345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"If I'd been 14 then, I can't mind.","start":1167410,"end":1170370,"confidence":0.78605990000000003359303946126601658761501312255859375},{"sentiment":"NEGATIVE","speaker":"A","text":"But I can remember that the thing that's happened in there was atrocious, you know what I mean?","start":1172170,"end":1178250,"confidence":0.8635152600000000067126393332728184759616851806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1178250,"end":1178530,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was the two lasses that ran away, they were made to clean a barn out with toothbrush.","start":1178530,"end":1186040,"confidence":0.610734050000000028290969567024149000644683837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong.","start":1187290,"end":1193590,"confidence":0.7548928999999999778225401314557529985904693603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean?","start":1195510,"end":1202610,"confidence":0.74816585000000002114717290169210173189640045166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because I was just telling the woman the next day, I was telling all the women.","start":1202610,"end":1206440,"confidence":0.8165160399999999984999021762632764875888824462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon.","start":1208130,"end":1223810,"confidence":0.75178029999999995691695175992208532989025115966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And so what type of setting was it at Calder House?","start":1223810,"end":1225330,"confidence":0.8926195999999999575180709143751300871372222900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was 4-bedroom, I think.","start":1227665,"end":1233887,"confidence":0.890669350000000026312818590668030083179473876953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say it again.","start":1234983,"end":1235532,"confidence":0.6422215000000000006963318810448981821537017822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"4-bedroom.","start":1236196,"end":1237102,"confidence":0.68259513000000004989686885892297141253948211669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"A 4-kind room?","start":1238315,"end":1239319,"confidence":0.8898580000000000378435061065829358994960784912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"A 4-bedroom.","start":1240015,"end":1241358,"confidence":0.68891259999999998608899431928875856101512908935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"4-bedroom.","start":1242667,"end":1243572,"confidence":0.68259513000000004989686885892297141253948211669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I think.","start":1244688,"end":1246158,"confidence":0.7674345000000000194262383956811390817165374755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1247451,"end":1247548,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And was this a residential school, an assessment centre?","start":1247613,"end":1250945,"confidence":0.812464700000000039636915971641428768634796142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Assessment centre.","start":1251172,"end":1251756,"confidence":0.6825052499999999522373173022060655057430267333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was assessment centre.","start":1251820,"end":1253376,"confidence":0.8290239600000000042001602196251042187213897705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And at your first time at Calder House, how long was you\u2014 for your time at Calder House, how long was you there for?","start":1257916,"end":1265018,"confidence":0.93200605999999996953420122736133635044097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think 3 weeks, and then that's when I went to Dundee.","start":1267960,"end":1270983,"confidence":0.89965963000000004345935167293646372854709625244140625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":1274206,"end":1276232,"confidence":0.5762886000000000397136545871035195887088775634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House?","start":1277228,"end":1287348,"confidence":0.8454390000000000515711917614680714905261993408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school\/work, food, clothing, hygiene, and how\u2014 if you had access to contact with your family?","start":1287993,"end":1305495,"confidence":0.90111010000000002495568196536623872816562652587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour.","start":1307199,"end":1316470,"confidence":0.84768840000000000856061888043768703937530517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the accommodation like where you were staying?","start":1327069,"end":1329861,"confidence":0.90047259999999995638830796451657079160213470458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"What was your bedroom like?","start":1330620,"end":1331895,"confidence":0.87263729999999994912940337599138729274272918701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was like 4 in a room, I think.","start":1332575,"end":1334544,"confidence":0.888677500000000009094947017729282379150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"40 per room?","start":1335260,"end":1336382,"confidence":0.8505521000000000331198179992497898638248443603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"4 people per room.","start":1336578,"end":1338251,"confidence":0.7394916400000000056280669014086015522480010986328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry.","start":1338508,"end":1338733,"confidence":0.50921240000000000947011358221061527729034423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was the\u2014 what was the hygiene of the room like?","start":1342607,"end":1345758,"confidence":0.818892799999999976279241309384815394878387451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it clean?","start":1345822,"end":1346352,"confidence":0.84540059999999994655439650159678421914577484130859375},{"sentiment":"POSITIVE","speaker":"A","text":"It was clean, uh-huh.","start":1347108,"end":1348112,"confidence":0.5655618000000000034077629607054404914379119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And was you provided any clothes?","start":1350283,"end":1351790,"confidence":0.81520789999999998531876599372480995953083038330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"Ah, they were defective clothes.","start":1352616,"end":1355192,"confidence":0.90361740000000001504787405792740173637866973876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah yeah, people had already used it, wasn't it?","start":1357515,"end":1359800,"confidence":0.64288365999999996791558487529982812702655792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Like new clothes and that.","start":1359898,"end":1361008,"confidence":0.735103300000000015046452972455881536006927490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was used clothes.","start":1362078,"end":1362977,"confidence":0.74113079999999997848902921759872697293758392333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was used clothes.","start":1363043,"end":1364662,"confidence":0.74113079999999997848902921759872697293758392333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And what would you say the hygiene of the clothes like?","start":1366871,"end":1368609,"confidence":0.8097433400000000336405037160147912800312042236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Were they clean or were they dirty?","start":1368674,"end":1369697,"confidence":0.67532859999999994560226923567824997007846832275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"They were dirty.","start":1371110,"end":1372441,"confidence":0.92178780000000004601901082423864863812923431396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1373659,"end":1376485,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"What was your daily routine like at Calder House?","start":1380770,"end":1384072,"confidence":0.9227608000000000476603645438444800674915313720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't really mind much.","start":1390191,"end":1391386,"confidence":0.58705013999999999807499762027873657643795013427734375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":1392613,"end":1393081,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that\u2014 I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room.","start":1395600,"end":1414173,"confidence":0.6168981000000000047833736971369944512844085693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"She wouldn't have committed suicide.","start":1415137,"end":1416645,"confidence":0.52290749999999996955324377267970703542232513427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, come on, my gran, that's it, the telegram.","start":1416711,"end":1419185,"confidence":0.55651413999999999049350662971846759319305419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So they had to tell the teachers about the woman that was here.","start":1420430,"end":1427365,"confidence":0.73854386999999999119381755008362233638763427734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't think it was a good time I had done that, dear, right enough.","start":1428647,"end":1431467,"confidence":0.790756800000000037442760003614239394664764404296875},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":1433023,"end":1434141,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just hold on one moment while I just catch up on the notes, Theresa.","start":1434611,"end":1436875,"confidence":0.810199200000000008259348760475404560565948486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Right.","start":1437471,"end":1437868,"confidence":0.56647502999999999051539134597987867891788482666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Apologies.","start":1438199,"end":1439141,"confidence":0.57709544999999995429362797949579544365406036376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So moving on to the next question.","start":1443325,"end":1444601,"confidence":0.8008998000000000505593789057456888258457183837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"How did staff and other children genuinely treat you?","start":1445102,"end":1448751,"confidence":0.58762926000000004211898385619861073791980743408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, I was saying that they were bullying my friend, but I wasn't letting them.","start":1450280,"end":1454526,"confidence":0.598018900000000019900880943168886005878448486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was setting up for, you know what I mean?","start":1455807,"end":1457330,"confidence":0.8144151600000000268408939518849365413188934326171875},{"sentiment":"NEGATIVE","speaker":"B","text":"The children were bullying my friend.","start":1458595,"end":1460354,"confidence":0.9023491999999999624293423039489425718784332275390625},{"sentiment":"NEGATIVE","speaker":"B","text":"But the children didn't treat you that way?","start":1468284,"end":1471609,"confidence":0.7582335000000000047037929107318632304668426513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"They didn't bully you?","start":1471674,"end":1472417,"confidence":0.6116411999999999959953811412560753524303436279296875},{"sentiment":"POSITIVE","speaker":"A","text":"No, no, I'm glad they stuck up for us.","start":1473127,"end":1477211,"confidence":0.69683930000000005033911065766005776822566986083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"That's tend to what happens with bullies though, isn't it?","start":1477389,"end":1479554,"confidence":0.63875300000000001521271997262374497950077056884765625},{"sentiment":"NEGATIVE","speaker":"B","text":"They don't like it when people stand up to them.","start":1479651,"end":1481380,"confidence":0.74827385000000001813447170206927694380283355712890625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, they're afraid, aren't they?","start":1481445,"end":1482996,"confidence":0.6343353400000000252845211434760130941867828369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the staff treat you at Calder House?","start":1493375,"end":1495904,"confidence":0.88619137000000003379085455890162847936153411865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think the staff were doing it to that kid, apart from that man.","start":1500073,"end":1506693,"confidence":0.69812149999999995042543332601781003177165985107421875},{"sentiment":"POSITIVE","speaker":"A","text":"I think the staff, the other staff were all right.","start":1507874,"end":1510920,"confidence":0.75423545000000002946904942291439510881900787353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"When you say apart from that man, can you remember his name at all?","start":1511948,"end":1515837,"confidence":0.7720197399999999543496187470736913383007049560546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't, no, I can't remember his name.","start":1515901,"end":1517861,"confidence":0.704149099999999972254727254039607942104339599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there any descriptive features that you remember at all?","start":1518539,"end":1521544,"confidence":0.876677499999999998436805981327779591083526611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh, like, did he have any tattoos?","start":1524100,"end":1525789,"confidence":0.8596821999999999519559423788450658321380615234375},{"sentiment":"POSITIVE","speaker":"A","text":"A big man, just a big man.","start":1526208,"end":1527882,"confidence":0.62679373999999998812171497775125317275524139404296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Fat man.","start":1528558,"end":1529057,"confidence":0.87823890000000004452118673725635744631290435791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's what I can explain.","start":1529202,"end":1532421,"confidence":0.7850953000000000514546627528034150600433349609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Horrible face.","start":1533660,"end":1534292,"confidence":0.9695583599999999524499116887454874813556671142578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Horrible looking face.","start":1534858,"end":1535823,"confidence":0.97510569999999996415596115184598602354526519775390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, quite a scary man.","start":1537340,"end":1541793,"confidence":0.57925283999999999107188841662718914449214935302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I just can't remember his name.","start":1545180,"end":1547327,"confidence":0.539176499999999947476680972613394260406494140625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":1548180,"end":1549146,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was, um, sorry, there's some things that things can\u2014 did he have any, did he have any hair or anything like that?","start":1549259,"end":1558392,"confidence":0.71380549999999998167510284474701620638370513916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did he have long or short hair?","start":1558521,"end":1560068,"confidence":0.9222852599999999956281726554152555763721466064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I think he was kind of bald, slightly bald.","start":1560294,"end":1570660,"confidence":0.5855852999999999752844814793206751346588134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean.","start":1571031,"end":1575419,"confidence":0.719881800000000016126477930811233818531036376953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine.","start":1575958,"end":1582725,"confidence":0.708617700000000017013235265039838850498199462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next question may be a bit distressing, so just try and answer it in the best way you possibly can.","start":1583387,"end":1589503,"confidence":0.59602122999999995744957459464785642921924591064453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anything happen to you there that you now consider abuse, neglect, or harmful?","start":1590590,"end":1596121,"confidence":0.7806971700000000513597342433058656752109527587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Remember that, man?","start":1597153,"end":1598733,"confidence":0.76853614999999997348112401596154086291790008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's the boost.","start":1599329,"end":1600699,"confidence":0.5225535999999999514642468056990765035152435302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean?","start":1601403,"end":1604437,"confidence":0.7394311399999999867560518396203406155109405517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, hold on one second.","start":1605357,"end":1606907,"confidence":0.68319249999999998035349335623322986066341400146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"That's a red one.","start":1611950,"end":1612688,"confidence":0.67558240000000002734026338657713495194911956787109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it.","start":1621110,"end":1628709,"confidence":0.7075770999999999588681021123193204402923583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on one moment.","start":1630639,"end":1632825,"confidence":0.76652430000000004728377689389162696897983551025390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Nothing was done about it.","start":1639742,"end":1640778,"confidence":0.7458436999999999983401721692644059658050537109375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":1641425,"end":1641927,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Did you experience\u2014 looking back, did you experience anything that you'd now consider as physical or emotional abuse?","start":1642073,"end":1651285,"confidence":0.56206560000000005405951242209994234144687652587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole.","start":1655483,"end":1665818,"confidence":0.7575924400000000336063976646983064711093902587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I would get out the door, and the abattoir, he says, 'I was just coming to get you,' because they were all seeing the looks through the keyhole.","start":1666012,"end":1674037,"confidence":0.81901440000000003127667014268808998167514801025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"One second.","start":1675164,"end":1675808,"confidence":0.64591235000000002397513299001730047166347503662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I didn't think it was just me, it was other ones.","start":1677290,"end":1679480,"confidence":0.66709450000000003466738007773528806865215301513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what he was doing to the other ones.","start":1679544,"end":1681522,"confidence":0.7115517000000000091830543169635348021984100341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Friends.","start":1682933,"end":1683257,"confidence":0.695427000000000017365664461976848542690277099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole.","start":1683419,"end":1693763,"confidence":0.73732834999999996572483951240428723394870758056640625},{"sentiment":"NEGATIVE","speaker":"A","text":"So that'd be stressful, that'd be stressful in the morning.","start":1698655,"end":1701463,"confidence":0.7014055999999999624350266458350233733654022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, get my clothes on and all that, mate.","start":1702286,"end":1705579,"confidence":0.7496536400000000099907992989756166934967041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"The thought of him just looking through that keyhole, just put a housecoat up.","start":1706747,"end":1710053,"confidence":0.67477149999999996854427308790036477148532867431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm sure my hangar could take it, you know what I mean?","start":1710290,"end":1713600,"confidence":0.6562672000000000505082198287709616124629974365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":1714036,"end":1715085,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"This may\u2014 moving on to the next question.","start":1721340,"end":1723509,"confidence":0.88523143999999998055017158549162559211254119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability.","start":1723685,"end":1731415,"confidence":0.71809120000000004058193781020236201584339141845703125},{"sentiment":"NEGATIVE","speaker":"B","text":"And who was involved or responsible for the abuse that you endured at your time in Calder House?","start":1731897,"end":1738315,"confidence":0.732095099999999998630073605454526841640472412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"That would have been the workers, maybe.","start":1744553,"end":1748237,"confidence":0.77966539999999995291801724306424148380756378173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":1748336,"end":1748729,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Then there was used to be a room you could get in, so that would be the heat, like the hedge one.","start":1757219,"end":1762145,"confidence":0.843840099999999981861265041516162455081939697265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say that again.","start":1762988,"end":1763685,"confidence":0.6831715000000000426183532908908091485500335693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"It would be the hedge one, the room you'd get in, a room with a hedge in.","start":1764268,"end":1768364,"confidence":0.8870793999999999623895519107463769614696502685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"A headroom, did you say?","start":1770204,"end":1771373,"confidence":0.80992823999999996598120333146653138101100921630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, they were the head person.","start":1771763,"end":1773355,"confidence":0.685287100000000037880454328842461109161376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Head pressing?","start":1774362,"end":1774979,"confidence":0.8280127999999999932612126940512098371982574462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":1776690,"end":1776706,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"A head pressing room?","start":1777677,"end":1778762,"confidence":0.8352332000000000089556806415203027427196502685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, the head worker.","start":1779620,"end":1787468,"confidence":0.55269840000000003410463023101328872144222259521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"The head worker?","start":1788920,"end":1789776,"confidence":0.79869025999999998521872157652978785336017608642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":1790276,"end":1790405,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know how you would go to the staff room?","start":1790760,"end":1792598,"confidence":0.74994475000000004882849680143408477306365966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1794085,"end":1794313,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, they would have a staff room in their cell, so you would go to them.","start":1794982,"end":1798095,"confidence":0.89997183999999996739660446110065095126628875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Get in, bother me or whatever.","start":1798313,"end":1800987,"confidence":0.60916899999999996051514017381123267114162445068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, were there any, um, apologies, hold on.","start":1805937,"end":1818313,"confidence":0.7192602999999999635605263392790220677852630615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And so the next question, try to take your time with answering the question.","start":1820992,"end":1824618,"confidence":0.81900804999999998745607854289119131863117218017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And if you would like to take a moment before answering the question, that is perfectly fine.","start":1825403,"end":1829064,"confidence":0.569779000000000035441871659713797271251678466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you give one clear example of what happened?","start":1830285,"end":1833448,"confidence":0.7927551999999999932100536170764826238155364990234375},{"sentiment":"NEGATIVE","speaker":"B","text":"As in, sorry, could you give one clear example of the abuse that you were a victim to?","start":1834620,"end":1840577,"confidence":0.81782067000000002732207349254167638719081878662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Where and when did it occur?","start":1841364,"end":1842777,"confidence":0.8711607999999999574214371023117564618587493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened before the abuse started, during the abuse, and afterwards?","start":1843852,"end":1849536,"confidence":0.5102573599999999931497995930840261280536651611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, me and my sister had run away, so\u2014 You had run away, sorry?","start":1854154,"end":1859264,"confidence":0.60908799999999996277466607352835126221179962158203125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too.","start":1859601,"end":1866560,"confidence":0.81910263999999999295908992280601523816585540771484375},{"sentiment":"NEGATIVE","speaker":"A","text":"So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them.","start":1867316,"end":1876246,"confidence":0.8860704299999999644654735675430856645107269287109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it started from them running away?","start":1878272,"end":1879858,"confidence":0.6984111699999999700594344176352024078369140625},{"sentiment":"POSITIVE","speaker":"B","text":"Nice.","start":1880035,"end":1881006,"confidence":0.7344969999999999554773921772721223533153533935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what happened, um, following you not telling them about the two girls running away?","start":1885939,"end":1891030,"confidence":0.73181653000000002062819248749292455613613128662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I was with them.","start":1893960,"end":1894656,"confidence":0.79517614999999997049684452576912008225917816162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was there.","start":1895188,"end":1895590,"confidence":0.6748336999999999807897665959899313747882843017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was the one to go because I think I was getting it.","start":1895751,"end":1898165,"confidence":0.6263313999999999825973873157636262476444244384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought I was getting it.","start":1898986,"end":1901047,"confidence":0.589300900000000016376588973798789083957672119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was to go to another place.","start":1902600,"end":1904818,"confidence":0.82422300000000003894484734701109118759632110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was the one on Perth, I think.","start":1904980,"end":1909723,"confidence":0.86444043999999997662797568409587256610393524169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1910047,"end":1910321,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away?","start":1913116,"end":1927916,"confidence":0.68372060000000001167563823400996625423431396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, the staff was at the front, in the front inside, so we were at the back.","start":1928077,"end":1932094,"confidence":0.79648280000000004630322791854268871247768402099609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I wasn't supposed to be looking after them.","start":1934056,"end":1938083,"confidence":0.82869387000000005460975671667256392538547515869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's what I said.","start":1940246,"end":1941291,"confidence":0.6909026499999999515466697630472481250762939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I said I was never seen them disappearing.","start":1941471,"end":1943496,"confidence":0.65539840000000004760494221045519225299358367919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought they was at the front.","start":1944930,"end":1946160,"confidence":0.7110618399999999450500354214455001056194305419921875},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even remember the two lasses' names.","start":1960517,"end":1965346,"confidence":0.8170897999999999772313685753033496439456939697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that's fine, don't worry about remembering their names.","start":1966350,"end":1969200,"confidence":0.56055469999999996133510649087838828563690185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So you couldn't see them in the queue and they got away from the\u2014 Aye, but they got caught that night and was back.","start":1969328,"end":1977599,"confidence":0.6826294699999999604500544592156074941158294677734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I never got to see them for a few days.","start":1979128,"end":1981633,"confidence":0.62826234000000003021568772965110838413238525390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if they get back, I don't know.","start":1982169,"end":1984413,"confidence":0.58863180000000003833093842331436462700366973876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"As bad as it might be in the dead of the afternoon, I mean.","start":1998129,"end":2000527,"confidence":0.82981782999999997851858779540634714066982269287109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2001107,"end":2001960,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you tell me what happened?","start":2021730,"end":2023439,"confidence":0.78690499999999996560973158921115100383758544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"What if there's anything that happened to yourself in relation to any abuse, in your own words?","start":2023519,"end":2028154,"confidence":0.64827365000000003458779929133015684783458709716796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, I think I'd class that as abuse.","start":2031630,"end":2033993,"confidence":0.83983980000000002519300323911011219024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"What, witnessing that?","start":2035510,"end":2036527,"confidence":0.664918539999999946843445286503992974758148193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"That bang.","start":2037167,"end":2037775,"confidence":0.494835399999999980824583190042176283895969390869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And there was anything else what happened to you while she was at Calder House?","start":2039431,"end":2044775,"confidence":0.87751520000000005072848807685659267008304595947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, just the, the man.","start":2046540,"end":2049228,"confidence":0.64787099999999997468336232486763037741184234619140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay, that's fine.","start":2049373,"end":2052465,"confidence":0.74913602999999995279978293183376081287860870361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, did this happen often?","start":2052996,"end":2054429,"confidence":0.79622640000000000082280848801019601523876190185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, was it over a specific period of time?","start":2055257,"end":2057282,"confidence":0.86544140000000002732605253186193294823169708251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that.","start":2057690,"end":2073371,"confidence":0.8741282999999999692164465159294195473194122314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"The stress of getting\u2014 going to get washed and come back and change and all that.","start":2073989,"end":2078210,"confidence":0.5485464300000000292811819235794246196746826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, one second, I might just catch up on the notes.","start":2080417,"end":2082376,"confidence":0.682948600000000016763124222052283585071563720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"then it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty.","start":2115696,"end":2122175,"confidence":0.50511472999999995625586279857088811695575714111328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Did it ever change, or did it get\u2014 or did it become worse?","start":2123997,"end":2127063,"confidence":0.749896899999999977382003635284490883350372314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"It was just the same all the time, every day.","start":2128614,"end":2131853,"confidence":0.59940267000000002628468109833193011581897735595703125},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, no problem.","start":2132647,"end":2133441,"confidence":0.58404650000000002396660647718817926943302154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I would manage to get this to taste now.","start":2138892,"end":2141922,"confidence":0.64130659999999994891339838432031683623790740966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"What immediate effects did you experience?","start":2144424,"end":2146790,"confidence":0.8302849500000000215749196286196820437908172607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean?","start":2147584,"end":2156544,"confidence":0.8039720999999999673235606678645126521587371826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2157821,"end":2158063,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And did you experience any sleeping issues whilst you were at Calder House?","start":2174451,"end":2178648,"confidence":0.77100420000000002840323531927424483001232147216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Any bedwetting, any running away, or behaviour, or school changes?","start":2178987,"end":2182748,"confidence":0.74069905000000002548432576077175326645374298095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I just\u2014 just before the care home, I was stressed all the time.","start":2185826,"end":2189987,"confidence":0.7229069999999999662776417608256451785564422607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just want to tell him Sorry, could you just repeat that for me, Theresa?","start":2191713,"end":2197008,"confidence":0.599073769999999949931179799023084342479705810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle because I would never get back to my mum and dad.","start":2197169,"end":2207505,"confidence":0.697917939999999958899934426881372928619384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's what I thought.","start":2207570,"end":2208427,"confidence":0.80913749999999995399235785953351296484470367431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened.","start":2209026,"end":2217758,"confidence":0.5686035000000000394493326894007623195648193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And so I was like, well, I says, I can't tell him, dude.","start":2217855,"end":2221958,"confidence":0.68262345000000002048778924290672875940799713134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said, so I had that all in my head the whole time I was in the homes, you know what I mean?","start":2222022,"end":2227243,"confidence":0.69315219999999999611617340633529238402843475341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I couldn't tell them anything that happened outside the house, outside, you know what I mean?","start":2227356,"end":2231840,"confidence":0.61483765000000001332836063738795928657054901123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":2232340,"end":2233226,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"So that, because I was too feared in case I wasn't gonna get out at all.","start":2233500,"end":2237350,"confidence":0.54283464000000003490953304208233021199703216552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar?","start":2266183,"end":2277131,"confidence":0.52340054999999996443449390426394529640674591064453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, like, the two girls would know nothing, do you know what I mean?","start":2277758,"end":2283941,"confidence":0.54701966000000001866254706328618340194225311279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"The two girls who ran away?","start":2284102,"end":2285226,"confidence":0.70184400000000002339817228858009912073612213134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, the two girls that ran away plus more other girls there would know about that man.","start":2286655,"end":2292100,"confidence":0.68776559999999997696562559212907217442989349365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You'd probably hear that to somebody else, you know what I mean?","start":2297576,"end":2299884,"confidence":0.663087369999999953762426230241544544696807861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I don't remember his name on that.","start":2300702,"end":2303443,"confidence":0.72996110000000002937525778179406188428401947021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man.","start":2304148,"end":2318399,"confidence":0.71248520000000004070983550263918004930019378662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"And if you\u2014 if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was.","start":2318592,"end":2330600,"confidence":0.87867960000000000508890707351383753120899200439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, I know.","start":2330600,"end":2331680,"confidence":0.50136703000000004681879772761021740734577178955078125},{"sentiment":"POSITIVE","speaker":"B","text":"So it's, it's, it's, it's okay.","start":2331680,"end":2334460,"confidence":0.76662653999999996745629005090449936687946319580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not too much of a big issue if you can't remember his name or not.","start":2334460,"end":2338540,"confidence":0.6604743600000000380845222025527618825435638427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, right.","start":2338540,"end":2340540,"confidence":0.6017550000000000398614474761416204273700714111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, the whole\u2014 if somebody else is saying that, they'll probably remember his name.","start":2340540,"end":2345140,"confidence":0.6941300999999999721268295616027899086475372314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I've just had that much in my head when I was young, do you know what I mean?","start":2345140,"end":2348740,"confidence":0.61976869999999995020090182151761837303638458251953125},{"sentiment":"NEGATIVE","speaker":"A","text":"That much going on that I just can't even remember his name.","start":2349080,"end":2353600,"confidence":0.56393163999999995628087390286964364349842071533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't know he was\u2014 I never let him near me anyway.","start":2354300,"end":2356960,"confidence":0.495128869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's That's the main thing, you know what I mean?","start":2357000,"end":2358398,"confidence":0.7666946599999999722996335549396462738513946533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you didn't let him near you.","start":2358448,"end":2360074,"confidence":0.592593499999999995253574525122530758380889892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":2373518,"end":2373679,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And so this is the next question, Theresa.","start":2377060,"end":2381140,"confidence":0.79897960000000001201669874717481434345245361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you tell anyone or try to get any help while she was in the house?","start":2381205,"end":2386523,"confidence":0.82130723999999999396237626569927670061588287353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I had told them, I tell them about him doing that to me, but they never done anything about it because he was still there.","start":2387262,"end":2395017,"confidence":0.58419790000000004770441819346160627901554107666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And so in relation to you doing\u2014 you saying him doing that to you, is that referencing to him making you do a handstand outside?","start":2395829,"end":2404660,"confidence":0.8897340000000000248547848968883045017719268798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":2405165,"end":2405491,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I told them all that.","start":2405605,"end":2406631,"confidence":0.64324630000000004859117552769021131098270416259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I said I can't because I've not got any pants on.","start":2407866,"end":2409964,"confidence":0.5842528000000000165670144269824959337711334228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"He says, well, do it.","start":2410161,"end":2410915,"confidence":0.7573854300000000261405830315197817981243133544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Polishing me boots.","start":2411616,"end":2412888,"confidence":0.74653139999999995612967040869989432394504547119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was during the night.","start":2413419,"end":2422632,"confidence":0.7985025599999999723621613156865350902080535888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was about 12 o'clock at night to 2 in the morning.","start":2423053,"end":2427694,"confidence":0.90776149999999999895550217843265272676944732666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"He was outside for 2 hours with him?","start":2428740,"end":2430492,"confidence":0.87470435999999995857479007099755108356475830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":2430946,"end":2431206,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"To polish his boots.","start":2431936,"end":2433056,"confidence":0.73023519999999997320827560542966239154338836669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"To polish his boots or yours?","start":2434209,"end":2435621,"confidence":0.83592820000000001012807615552446804940700531005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, there was 20 pair of boots.","start":2435913,"end":2437925,"confidence":0.7630349400000000503752062286366708576679229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Obviously everybody else's boots.","start":2438314,"end":2439693,"confidence":0.4906932999999999989171328707016073167324066162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to polish more.","start":2440400,"end":2441769,"confidence":0.769113799999999958600938043673522770404815673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I don't know if that punishment was for the lassies running away.","start":2449860,"end":2453219,"confidence":0.5604590000000000404867250836105085909366607666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":2453300,"end":2453933,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"You don't know why you received that punishment?","start":2456980,"end":2459834,"confidence":0.6474284999999999623554458594298921525478363037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":2459931,"end":2459948,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":2460094,"end":2461034,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish.","start":2464317,"end":2472884,"confidence":0.51327990000000001113988901124685071408748626708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this, um, did you polish the boots before or after he made you do the handstand?","start":2473352,"end":2478799,"confidence":0.87491660000000004426823352332576178014278411865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on.","start":2479692,"end":2484090,"confidence":0.525500239999999951834297462482936680316925048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And he tried to get me to do it, and I said, no, I'm not getting any pants on.","start":2484750,"end":2488746,"confidence":0.50793016000000001941572236319188959896564483642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I think my nightie was see-through and all, do you know what I mean?","start":2489443,"end":2494575,"confidence":0.79270680000000004472582304515526629984378814697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"So he would have known I never had any pants on.","start":2494641,"end":2496651,"confidence":0.68514229999999998188542349453200586140155792236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2496912,"end":2497092,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"One second.","start":2498173,"end":2505604,"confidence":0.64591235000000002397513299001730047166347503662109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, this is gnaehandant.","start":2510580,"end":2511621,"confidence":0.5731464600000000242374653680599294602870941162109375},{"sentiment":"NEGATIVE","speaker":"B","text":"It is, unfortunately.","start":2516067,"end":2518929,"confidence":0.80350803999999997895287151550292037427425384521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next question would be, what was different at your placement at Calder House compared to the others?","start":2528779,"end":2536737,"confidence":0.9124923000000000339326788889593444764614105224609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, I didn't like Calder House.","start":2541584,"end":2543298,"confidence":0.90205944000000004567851874526240862905979156494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't like any of them actually, apart from Cardris Park because I stayed there and went to school.","start":2543589,"end":2549622,"confidence":0.90877306000000002139671551049104891717433929443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Say that again for me, please, Theresa.","start":2552242,"end":2553719,"confidence":0.74248550000000002047073621724848635494709014892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Them all.","start":2554666,"end":2555341,"confidence":0.59498689999999998523350086543359793722629547119140625},{"sentiment":"POSITIVE","speaker":"A","text":"I mean, I like Calderhurst Park.","start":2555533,"end":2557171,"confidence":0.7948231999999999519701532335602678358554840087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went out to school.","start":2557300,"end":2558151,"confidence":0.8187693400000000121252696771989576518535614013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, in Calderhurst Park.","start":2559387,"end":2560351,"confidence":0.82275679999999995484216697150259278714656829833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, we'll, um, we'll get back to that one.","start":2560447,"end":2565232,"confidence":0.8693723700000000054188831200008280575275421142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"We get right in Calderhurst Park.","start":2565505,"end":2567126,"confidence":0.6209092000000000499682073495932854712009429931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's the first institution, um, set of questions completed for Calderhouse.","start":2567175,"end":2571911,"confidence":0.92101960000000004935571951136807911098003387451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"We're going to now move on to Balnahcraig School.","start":2572891,"end":2575026,"confidence":0.91324419999999995045669720639125443994998931884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, again, this is going to be\u2014 is that in care?","start":2575845,"end":2578543,"confidence":0.74169004000000005039083816882339306175708770751953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, that's correct.","start":2579538,"end":2580149,"confidence":0.66486882999999996624040932147181592881679534912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"That's, that's when I get the slap for the teacher.","start":2580197,"end":2583649,"confidence":0.5062929000000000456793713965453207492828369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay?","start":2584291,"end":2594102,"confidence":0.88694030000000001479065758758224546909332275390625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":2595450,"end":2595916,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So could you please confirm for me the institution's name, the location?","start":2596398,"end":2601327,"confidence":0.92068534999999995793729112847358919680118560791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"But that name is that institution For Balmer Craig School.","start":2601391,"end":2606143,"confidence":0.81647396000000005411578740677214227616786956787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to school there, I know.","start":2608039,"end":2609984,"confidence":0.80536883999999997474361634886008687317371368408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think, I don't know, I think the school was in that building.","start":2612259,"end":2615926,"confidence":0.75111972999999998545916923831100575625896453857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, the school, the school was in that building, I think.","start":2617153,"end":2619737,"confidence":0.8200202599999999453217469636001624166965484619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"In which building?","start":2620238,"end":2620932,"confidence":0.850776259999999950878191157244145870208740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"The Balmer, whatever you call it.","start":2621933,"end":2623902,"confidence":0.83908430000000000514859266331768594682216644287109375},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, okay, that's fine.","start":2626302,"end":2628098,"confidence":0.73180809999999996140473967898287810385227203369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, do you remember the the approximate dates going to, um, Balnahcraig?","start":2628631,"end":2636041,"confidence":0.925224299999999999499777914024889469146728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't remember the dates when I went.","start":2637060,"end":2639032,"confidence":0.62819119999999994963246763290953822433948516845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember how old you was?","start":2639275,"end":2640518,"confidence":0.8498686600000000535004573976038955152034759521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't.","start":2641276,"end":2641922,"confidence":0.77191025000000001998756715693161822855472564697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I can remember going in when I went.","start":2642180,"end":2644585,"confidence":0.77581460000000002086295580738806165754795074462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"They took me for new clothes.","start":2644666,"end":2647055,"confidence":0.63484912999999998373112930494244210422039031982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, we'll, um, once we've got any questions, we'll have that.","start":2648550,"end":2653600,"confidence":0.88544922999999997603737256213207729160785675048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just hold on one moment.","start":2653907,"end":2654733,"confidence":0.72599650000000004457234581423108465969562530517578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, Theresa.","start":2654813,"end":2655445,"confidence":0.551795999999999953189444568124599754810333251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember who placed you there?","start":2662265,"end":2664525,"confidence":0.8239514999999999478319523404934443533420562744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"My sister came with a social worker.","start":2670015,"end":2672683,"confidence":0.8804629999999999956372676024329848587512969970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even remember his name.","start":2672748,"end":2674219,"confidence":0.727321499999999954155782688758336007595062255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know, no problem.","start":2674704,"end":2676822,"confidence":0.5176081999999999627704028171137906610965728759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on.","start":2676870,"end":2677178,"confidence":0.6407237599999999755340240881196223199367523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even remember his name.","start":2678277,"end":2679884,"confidence":0.727321499999999954155782688758336007595062255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The social worker's name.","start":2679966,"end":2681076,"confidence":0.7166639999999999677271489417762495577335357666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there a helmet chipped up when I said that?","start":2684024,"end":2686152,"confidence":0.7813816700000000281534084933809936046600341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"You can't remember his name?","start":2695819,"end":2696848,"confidence":0.491932599999999997653077343784389086067676544189453125},{"sentiment":"POSITIVE","speaker":"A","text":"No, that would have been\u2014 oh God, it's a good while.","start":2697426,"end":2700673,"confidence":0.647785199999999949938001009286381304264068603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did she bring him or wave to my\u2014 I think I may have The name of this social worker, and I'm just gonna\u2014 it'll be surname, so it's just try and confirm to see if this is correct.","start":2701220,"end":2715830,"confidence":0.873525499999999954781060296227224171161651611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this social worker, um, a J\u2014 J. Arnett?","start":2716630,"end":2723816,"confidence":0.90431494000000001154404571934719569981098175048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know what the first name would be, but the last name is Arnett.","start":2727269,"end":2729894,"confidence":0.83739410000000003009290594491176307201385498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"James Arnett.","start":2731002,"end":2731492,"confidence":0.84552700000000002855671255019842647016048431396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"You believe it's James Arnett?","start":2732617,"end":2733955,"confidence":0.8518615000000000492264007334597408771514892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"That might be, aye.","start":2734910,"end":2735830,"confidence":0.69934660000000004043130275022122077643871307373046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":2741467,"end":2743398,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"What type of setting was Balna Craig?","start":2744145,"end":2745963,"confidence":0.865278800000000014591705621569417417049407958984375},{"sentiment":"POSITIVE","speaker":"A","text":"It was okay.","start":2747164,"end":2748462,"confidence":0.819333700000000053620397011400200426578521728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was an olderish man.","start":2749598,"end":2750944,"confidence":0.879069270000000013709495760849677026271820068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"It had had it with his wife.","start":2751010,"end":2753197,"confidence":0.74053840000000004106794904146227054297924041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, sorry, Theresa, it's not about James.","start":2754638,"end":2756674,"confidence":0.6316972400000000487096940560149960219860076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, I said what type of setting was Balna Craig?","start":2756804,"end":2760142,"confidence":0.81835679999999999534310290982830338180065155029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"That was\u2014 I did have a room in my cell.","start":2762287,"end":2765089,"confidence":0.88468473999999996948417901876382529735565185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I think I did.","start":2768780,"end":2769924,"confidence":0.6807722000000000495134599987068213522434234619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think I did room in my cell there.","start":2770005,"end":2771632,"confidence":0.87505144000000001369699020870029926300048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a residential school.","start":2772679,"end":2773759,"confidence":0.5379319000000000183803194886422716081142425537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":2776778,"end":2776810,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And how long was you there, Father?","start":2779014,"end":2780478,"confidence":0.87085500000000004572342504616244696080684661865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her.","start":2780542,"end":2790759,"confidence":0.67709589999999997278479213491664268076419830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And they went laughing to you, they thought that.","start":2792359,"end":2794994,"confidence":0.66162909999999997001651763639529235661029815673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"But she was the\u2014 what would you call that?","start":2795124,"end":2797857,"confidence":0.8104592600000000146565071190707385540008544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So you phoned it back to her?","start":2798730,"end":2800035,"confidence":0.83332276000000005122814172864309512078762054443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I phoned it back.","start":2800840,"end":2801469,"confidence":0.7639956500000000261252353084273636341094970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I said, what are you doing that for?","start":2801517,"end":2803854,"confidence":0.7154202499999999798063754496979527175426483154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I just phoned it back to her and they were all going like, oh, she'll kill you.","start":2805070,"end":2809808,"confidence":0.74447260000000003987707941632834263145923614501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I said, well, I said, you help me, we ask for her hand back.","start":2810844,"end":2814070,"confidence":0.85321784000000000514063458467717282474040985107421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I said, I'm not fit for Yeah, do you know what I mean?","start":2815305,"end":2818522,"confidence":0.732449649999999952143525661085732281208038330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to stick up for myself.","start":2818586,"end":2821591,"confidence":0.64869403999999997179060073904111050069332122802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And we were nearly never get a weekend that weekend, so they were\u2014 I was at the\u2014 but they were doing it at the train station, and that's when I ran away.","start":2822043,"end":2830255,"confidence":0.55630462999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I never went back, and I went back to that one.","start":2830466,"end":2832844,"confidence":0.6306153500000000189373849934781901538372039794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man.","start":2833523,"end":2854447,"confidence":0.5203596999999999805908146299771033227443695068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know why we were there, but it's because we were\u2014 it was one of the lassies was based at Johnstone that we ran away with, so we went to her back.","start":2854639,"end":2866729,"confidence":0.85832750000000002099653784171096049249172210693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that.","start":2869438,"end":2876363,"confidence":0.57052844999999996478123875931487418711185455322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"So did the\u2014 did you get slapped following throwing the toast?","start":2876603,"end":2882197,"confidence":0.61966014000000002592827286207466386258602142333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, no, that was another incident.","start":2883303,"end":2885852,"confidence":0.51836680000000001644622216190327890217304229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was in the morning when I first went in and she helped me with the toast.","start":2885948,"end":2891735,"confidence":0.78545253999999997684966501765302382409572601318359375},{"sentiment":"POSITIVE","speaker":"A","text":"I went in to get my breakfast and she helped me with the toast and I helped back.","start":2891815,"end":2895165,"confidence":0.5995399999999999618438550896826200187206268310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Because I wasn't even then yet.","start":2896211,"end":2897895,"confidence":0.72223559999999997760511405431316234171390533447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, yeah, of course.","start":2898576,"end":2901021,"confidence":0.63677390000000000380708797820261679589748382568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll move on to the next question in relation to Balnah Craig.","start":2901086,"end":2904567,"confidence":0.9292908300000000121343646242166869342327117919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So in a few sentences, what was your ordinary daily life like at Balnah Craig?","start":2904632,"end":2911419,"confidence":0.9195022600000000156938995132804848253726959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think we used to get in the garden sometimes.","start":2916561,"end":2918264,"confidence":0.8704415599999999475500089829438365995883941650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"There must have been swings or something there.","start":2919563,"end":2922288,"confidence":0.7444604999999999694892949264612980186939239501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"There must have been a park or something that we went to.","start":2922725,"end":2925509,"confidence":0.84183770000000002209361582572455517947673797607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"And then at the classroom, aye, the classroom was that when that man hurt me, slapped my face.","start":2928748,"end":2934374,"confidence":0.8051533699999999793561755723203532397747039794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what for, he was a teagie and I was a hood.","start":2936042,"end":2938959,"confidence":0.6007453000000000375990794054814614355564117431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, he was a hood and I was a teagie because I came from Lennoxtown.","start":2939588,"end":2943344,"confidence":0.775983899999999948704498820006847381591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"He was a hood because he came from Kirkcaldy and I came from Lennoxtown.","start":2943763,"end":2949095,"confidence":0.7616163000000000238287611864507198333740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So that's how far he was travelled, and it was Mr. Air.","start":2949400,"end":2953220,"confidence":0.8720676000000000538392441740143112838268280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember his name.","start":2953220,"end":2954480,"confidence":0.79606980000000004960014621246955357491970062255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember his name.","start":2954640,"end":2957280,"confidence":0.79606980000000004960014621246955357491970062255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"So, uh, what was your name, Miss Theresa?","start":2957280,"end":2961080,"confidence":0.90116410000000002344933136555482633411884307861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. Air.","start":2961080,"end":2962400,"confidence":0.69471126999999999185320120886899530887603759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr. Air.","start":2962400,"end":2963580,"confidence":0.69471126999999999185320120886899530887603759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"We knew he was working for the school where I went to.","start":2963580,"end":2969520,"confidence":0.85127169999999996452544337444123812019824981689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and was that\u2014 was that\u2014 is that Mr. Air as in like Ayrshire?","start":2969520,"end":2972890,"confidence":0.8955102999999999813240947332815267145633697509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that meant the man's name, Mr. Air.","start":2973740,"end":2976560,"confidence":0.74829990000000001781899072739179246127605438232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr?","start":2976560,"end":2985514,"confidence":0.80442709999999995051922496713814325630664825439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just Mr. Ayr.","start":2985723,"end":2987382,"confidence":0.79811584999999996004049762632348574697971343994140625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, that's fine.","start":2987946,"end":2988930,"confidence":0.76803549999999998210142848620307631790637969970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so it was Mr. Ayr who slapped you?","start":2989466,"end":2992564,"confidence":0.69640170000000001238049662788398563861846923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Mm-hmm.","start":2994520,"end":2994945,"confidence":0.71720773000000004326892621975275687873363494873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here.","start":3005942,"end":3014392,"confidence":0.5828111000000000263554511548136360943317413330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"But none of my dad could do right enough.","start":3014617,"end":3016547,"confidence":0.59008782999999997986861899335053749382495880126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean?","start":3017256,"end":3028445,"confidence":0.55617010000000000058406612879480235278606414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3029092,"end":3029319,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I think actually he ended up losing his job.","start":3044346,"end":3046780,"confidence":0.73514970000000001704165697447024285793304443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, rightfully so.","start":3051116,"end":3052554,"confidence":0.60515949999999996133936974729294888675212860107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, um, what was the\u2014 did you provide any clothing when you went to Balmacraig?","start":3054498,"end":3058385,"confidence":0.8974360999999999588538912576041184365749359130859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, they took me down the shops.","start":3060840,"end":3062491,"confidence":0.498458149999999988732923839052091352641582489013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"They took me down the shops, bought me school uniform and clothes to wear.","start":3063609,"end":3070769,"confidence":0.6707043599999999994309973772033117711544036865234375},{"sentiment":"POSITIVE","speaker":"A","text":"So that was over the moon.","start":3076250,"end":3077651,"confidence":0.9150253999999999887648982621612958610057830810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Were they clean clothes?","start":3080510,"end":3081661,"confidence":0.85057050000000000711253278495860286056995391845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They were brand new clothes, aye.","start":3082106,"end":3083619,"confidence":0.718722599999999989250909493421204388141632080078125},{"sentiment":"POSITIVE","speaker":"A","text":"So I was over the moon because I hadn't had that for a long time, do you know what I mean?","start":3086384,"end":3090593,"confidence":0.85646962999999998178424220895976759493350982666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I thought it was my birthday.","start":3093728,"end":3097969,"confidence":0.63509314999999999518109916607500053942203521728515625},{"sentiment":"POSITIVE","speaker":"A","text":"That's Christmas.","start":3100981,"end":3102156,"confidence":0.5407913300000000145217882163706235587596893310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought it was putting back all these clothes and that, you know what I mean?","start":3102269,"end":3105167,"confidence":0.6694248000000000420328660766244865953922271728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course, of course.","start":3105489,"end":3106938,"confidence":0.529758100000000009544010026729665696620941162109375},{"sentiment":"POSITIVE","speaker":"B","text":"Actually getting brand new clothes, that was the one.","start":3107276,"end":3109578,"confidence":0.76211773999999998796539557588403113186359405517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean?","start":3110180,"end":3117938,"confidence":0.487036230000000014417338434213888831436634063720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3118373,"end":3118809,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Was you, um, how was your contact like with your family in the school?","start":3118938,"end":3122273,"confidence":0.88476056000000002921268560385215096175670623779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it easily accessible to contact your family if you wanted to?","start":3122547,"end":3126771,"confidence":0.88552799999999998181721139189903624355792999267578125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, aye, they let you phone.","start":3127387,"end":3129039,"confidence":0.6256313000000000013045564628555439412593841552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"They let me phone if I asked.","start":3129752,"end":3131535,"confidence":0.709117800000000020332890926511026918888092041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"When I asked, nah, they let me phone my dad right away.","start":3131697,"end":3134305,"confidence":0.7230199600000000170751945915981195867061614990234375},{"sentiment":"POSITIVE","speaker":"A","text":"I don't know what, but my dad was too happy and he's like, am I getting away up there then?","start":3138076,"end":3145838,"confidence":0.68333860000000001821973683036048896610736846923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And he's saying, put that man, yes, other man back on.","start":3146910,"end":3150044,"confidence":0.80396739999999999870539113544509746134281158447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"He must have been saying, is my daughter going to be all right?","start":3150944,"end":3153355,"confidence":0.82906424999999994707167161323013715445995330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"And he says, I'll make sure she's all right and all that.","start":3153452,"end":3156179,"confidence":0.67743120000000001112994141294620931148529052734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, she'll be fine, do you know what I mean?","start":3156669,"end":3158175,"confidence":0.6191084000000000031604940886609256267547607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"But so, but we ended up running away.","start":3158404,"end":3160826,"confidence":0.53622764000000000539358779860776849091053009033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I ended up going to Samson.","start":3161118,"end":3163880,"confidence":0.865487340000000049400341595173813402652740478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the staff or other children genuinely treat you?","start":3169841,"end":3173397,"confidence":0.602942899999999948335016597411595284938812255859375},{"sentiment":"POSITIVE","speaker":"A","text":"They were alright.","start":3176779,"end":3177390,"confidence":0.83379930000000002099369567076792009174823760986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think because I had stuck up for myself, they were kind of saving me me, do you know what I mean?","start":3177438,"end":3183592,"confidence":0.492302830000000024579520641054841689765453338623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Because I'd stuck up, that they were all waiting for me at the train station.","start":3183688,"end":3187808,"confidence":0.7078804400000000551784751223749481141567230224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I managed to go on the train and I was saying, bye!","start":3188050,"end":3190903,"confidence":0.51160660000000002245457153549068607389926910400390625},{"sentiment":"POSITIVE","speaker":"A","text":"It's okay.","start":3203434,"end":3205538,"confidence":0.7312532000000000476092054668697528541088104248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened.","start":3205716,"end":3215275,"confidence":0.5328901999999999805623929205466993153095245361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And this was the staff you're referring to?","start":3216770,"end":3218372,"confidence":0.76423717000000002119719511028961278498172760009765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3218456,"end":3218623,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, the people in this home, the children.","start":3219068,"end":3223156,"confidence":0.7944178600000000312064685203949920833110809326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"The children, yeah.","start":3223960,"end":3225425,"confidence":0.687912049999999997140776031301356852054595947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"That lassie, I hopped back with the toes.","start":3228890,"end":3230609,"confidence":0.78527343000000005002192438041674904525279998779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"They both sided with her when once they were doing the\u2014 when they were in the building, they were siding with me.","start":3231719,"end":3240113,"confidence":0.839361550000000011806378097389824688434600830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The lassie came out, I don't know, she must have been\u2014 she was I was just sitting.","start":3240599,"end":3245912,"confidence":0.82361936999999996178445371697307564318180084228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, how, how, um, how did the staff treat you generally?","start":3246611,"end":3250915,"confidence":0.876313450000000049300297177978791296482086181640625},{"sentiment":"POSITIVE","speaker":"A","text":"I think they were just as good as they were.","start":3252561,"end":3254477,"confidence":0.91660830000000004247340257279574871063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Except, except obviously for the\u2014 Yeah.","start":3256836,"end":3259745,"confidence":0.7059374000000000481946926811360754072666168212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Was, um, there any rules, uh, specific rules What followed with any punishments, isolations, or unsafe arrangements?","start":3267799,"end":3275435,"confidence":0.6714847699999999530717786910827271640300750732421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know what the punishment is.","start":3281742,"end":3283227,"confidence":0.65740275000000003569056161722983233630657196044921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I kind of mean that much.","start":3283339,"end":3284437,"confidence":0.71881980000000000874393890626379288733005523681640625},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine, don't worry.","start":3285259,"end":3287067,"confidence":0.75446950000000001512745484433253295719623565673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"So the next question, again, this might come across as a bit distressing.","start":3303268,"end":3306525,"confidence":0.79408559999999994705177641662885434925556182861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anything happen to you there that you now consider abuse, neglect, or harmful?","start":3307620,"end":3312393,"confidence":0.7806971700000000513597342433058656752109527587890625},{"sentiment":"NEGATIVE","speaker":"A","text":"And that abuse either be the boy hitting me, him hitting you, aye.","start":3316795,"end":3322500,"confidence":0.59198680000000003520455038596992380917072296142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands?","start":3328865,"end":3336231,"confidence":0.53879916999999999394077576653216965496540069580078125},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, he's hot in his hands, slapped my face.","start":3336281,"end":3338988,"confidence":0.67676820000000004196039071757695637643337249755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And the other girl, it was years.","start":3347380,"end":3348595,"confidence":0.81496906000000002290306611030246131122112274169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't, I don't know if she did.","start":3348709,"end":3350330,"confidence":0.6886531000000000179994685822748579084873199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"He went like, I think he says to her, he says, no, you're too nice to slap.","start":3350950,"end":3354742,"confidence":0.63280279999999999862581034903996624052524566650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that life, he was gonna shoot in them, do you know what I mean?","start":3367931,"end":3371209,"confidence":0.6946445999999999454388444064534269273281097412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I wasn't shooting in them at all.","start":3371307,"end":3372865,"confidence":0.71172899999999994502530853424104861915111541748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"She was what, sorry?","start":3374578,"end":3375294,"confidence":0.5401418000000000052551740736817009747028350830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"She was like shooting in them kind of thing.","start":3375799,"end":3377573,"confidence":0.65691259999999995766728488888475112617015838623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what the real life she was doing, but she was kind of sitting in with him, do you know what I mean?","start":3377687,"end":3382148,"confidence":0.81789509999999998601794004571274854242801666259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but everybody was going to be doing, but he wasn't even going to be doing it with me anyway, do you know what I mean?","start":3383632,"end":3389761,"confidence":0.5221687999999999885147872191737405955791473388671875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I don't know if that'd be allowed if it was abused or not.","start":3389958,"end":3392351,"confidence":0.6429804999999999548521145698032341897487640380859375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":3395150,"end":3396389,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"So, and that was in relation to physical abuse.","start":3399757,"end":3401724,"confidence":0.513983599999999984930809659999795258045196533203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Looking back, would you say that you was a victim of any emotional abuse or any neglect?","start":3402292,"end":3407410,"confidence":0.5973401000000000404810407417244277894496917724609375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, just the fact that we ended up running away.","start":3415355,"end":3418077,"confidence":0.56140529999999999599680222672759555280208587646484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't want to go back there.","start":3418867,"end":3420268,"confidence":0.92538934999999999941877604214823804795742034912109375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was one thing, I didn't want to go back.","start":3420397,"end":3422314,"confidence":0.6795136999999999982691178956883959472179412841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3423730,"end":3424090,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's quite stressful, looking at me back all these years, isn't it?","start":3445559,"end":3448680,"confidence":0.85231924000000003349697408339125104248523712158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible.","start":3449549,"end":3459839,"confidence":0.56011109999999997288711028886609710752964019775390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm gonna try not to intrude on too many questions that might be a bit too distressing.","start":3460576,"end":3466894,"confidence":0.56807876000000001592837861608131788671016693115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll only ask if it's necessary.","start":3467230,"end":3468914,"confidence":0.81286760000000002346354222027002833783626556396484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher.","start":3469956,"end":3475986,"confidence":0.73007684999999999941877604214823804795742034912109375},{"sentiment":"NEGATIVE","speaker":"B","text":"He hit you with his hands.","start":3476050,"end":3477317,"confidence":0.51584090000000004661018238039105199277400970458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap.","start":3477814,"end":3483907,"confidence":0.6253206000000000042149395085289143025875091552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"And after you ran away, you didn't want to go back.","start":3484308,"end":3486794,"confidence":0.56049640000000000572555336475488729774951934814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that's when I went up to the other place, eh, when they caught me.","start":3490914,"end":3496228,"confidence":0.79045889999999996433643900672905147075653076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, it was my mum and my sister that caught me and took me to the police station.","start":3496776,"end":3502446,"confidence":0.71993560000000000886899442775757052004337310791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm actually in that house now.","start":3502526,"end":3504202,"confidence":0.8606616000000000266112465396872721612453460693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm actually in that now as a house.","start":3505492,"end":3509901,"confidence":0.87546723999999997989363009764929302036762237548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"That is, that is the cop shop where I first came in.","start":3510664,"end":3514054,"confidence":0.85605293999999998444394577745697461068630218505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I'm saying?","start":3514643,"end":3515382,"confidence":0.7022464999999999957225327307241968810558319091796875},{"sentiment":"NEGATIVE","speaker":"A","text":"But even the police just think you're spoiled, you're a spoiled girl.","start":3515831,"end":3520696,"confidence":0.88610789999999994837054373419960029423236846923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So just to confirm, that was the teacher, was Mr. R, is that right?","start":3521226,"end":3526846,"confidence":0.915442899999999948335016597411595284938812255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. R, aha.","start":3526926,"end":3527713,"confidence":0.8013898999999999883669943301356397569179534912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all?","start":3528131,"end":3533927,"confidence":0.88651555999999998025629110998124815523624420166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know, I don't know.","start":3534007,"end":3535517,"confidence":0.52155446999999999224684188448009081184864044189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"A lot of the class saw it.","start":3535565,"end":3536817,"confidence":0.8186039000000000509515984958852641284465789794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"But they all saw it in the classroom.","start":3546121,"end":3547689,"confidence":0.64969032999999998256868138923891820013523101806640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if it somehow\u2014 I don't know if it got expelled or whatever, you know what I mean, because all the children did see it.","start":3547996,"end":3556216,"confidence":0.5017167000000000154358303916524164378643035888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, I don't know really what happened to you.","start":3556640,"end":3560368,"confidence":0.71869229999999995062154312108759768307209014892578125},{"sentiment":"POSITIVE","speaker":"B","text":"Oh, I'm sorry, that's fine.","start":3561360,"end":3563240,"confidence":0.5098795000000000410267375627881847321987152099609375},{"sentiment":"NEGATIVE","speaker":"B","text":"And how often\u2014 I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse?","start":3563642,"end":3578532,"confidence":0.6783704999999999873949718676158227026462554931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I just left.","start":3579341,"end":3580732,"confidence":0.6679418999999999773109493617084808647632598876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I ran away.","start":3581056,"end":3581476,"confidence":0.57574402999999996222157960801268927752971649169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"That same day, we was planning to run away, me and these other two lassies.","start":3584523,"end":3590264,"confidence":0.65023726000000003910628265657578594982624053955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it?","start":3596299,"end":3603320,"confidence":0.53004532999999998121865019129472784698009490966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":3603830,"end":3604580,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So the next\u2014 I probably wouldn't have done it if he hadn't slapped me.","start":3604580,"end":3608640,"confidence":0.53924406000000002503469431758276186883449554443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I wouldn't have run away, do you know what I mean?","start":3608640,"end":3611560,"confidence":0.67926823999999996761545162371476180851459503173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And we even hatched it up to Aberdeen to get the train.","start":3611560,"end":3614500,"confidence":0.815751899999999974255615597940050065517425537109375},{"sentiment":"NEGATIVE","speaker":"A","text":"We could have been took away or anything.","start":3614760,"end":3617160,"confidence":0.7484655000000000057980287238024175167083740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, you don't think of that at the time, do you know what I mean?","start":3617300,"end":3620120,"confidence":0.61789700000000002955147238026256673038005828857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, of course not.","start":3620240,"end":3621600,"confidence":0.474833730000000009408012147105182521045207977294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then we skipped the train and all.","start":3621600,"end":3624440,"confidence":0.65847949999999999537436679020174778997898101806640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I thought I was going to get into trouble for that too.","start":3624440,"end":3626700,"confidence":0.8067372999999999905185177340172231197357177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know what I mean?","start":3627194,"end":3627743,"confidence":0.74010830000000005224336518949712626636028289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"But you just\u2014 we just wanted away for them.","start":3627873,"end":3630425,"confidence":0.6514270300000000180062897925381548702716827392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Of course, it's completely\u2014 I mean, the lashes, I'm trying to even remember their names, and I can't because we stayed in a house one night and it was broken, and we did a toast and egg the next day, and you know, the egg was black.","start":3631362,"end":3647617,"confidence":0.4904730600000000162452806762303225696086883544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3648261,"end":3649000,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh my God, I said, I said, I was so hungry, I ate it.","start":3649226,"end":3652780,"confidence":0.40342339999999998756408103872672654688358306884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can name that.","start":3655182,"end":3656178,"confidence":0.53698473999999996042475913782254792749881744384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So moving on to the next question.","start":3656724,"end":3659696,"confidence":0.8008998000000000505593789057456888258457183837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, Theresa, go on.","start":3660323,"end":3660982,"confidence":0.53670629999999996950776903759106062352657318115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I see, it's just, I just commit my, command my head to make that ache.","start":3662010,"end":3668758,"confidence":0.59148126999999994790613300210679881274700164794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred?","start":3669336,"end":3678896,"confidence":0.791863699999999948175855024601332843303680419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Was there any pain\/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes?","start":3679298,"end":3689276,"confidence":0.73826650000000004769873385157552547752857208251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just running away.","start":3689551,"end":3690392,"confidence":0.59018946000000005458474561237380839884281158447265625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":3691864,"end":3694717,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anyone witness it, know about it, or experience something?","start":3695090,"end":3697748,"confidence":0.85599009999999997599928747149533592164516448974609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore.","start":3700517,"end":3710020,"confidence":0.7065087599999999579125642412691377103328704833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I mean, did anyone\u2014 did you tell anyone or try to get help when, when the incident occurred?","start":3710570,"end":3729740,"confidence":0.724387099999999950483697830350138247013092041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went right into the headmaster.","start":3730408,"end":3732364,"confidence":0.769496100000000016194690033444203436374664306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what did the headmaster say in response?","start":3738529,"end":3743510,"confidence":0.82464490000000001401758709107525646686553955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"He let me phone my dad.","start":3743751,"end":3745442,"confidence":0.77835416999999995635306504482286982238292694091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what else did he do?","start":3747397,"end":3748447,"confidence":0.71498644000000000087169382823049090802669525146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm trying to think.","start":3752009,"end":3753764,"confidence":0.7055397599999999602715661239926703274250030517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her.","start":3753844,"end":3759656,"confidence":0.516973600000000033105607144534587860107421875},{"sentiment":"POSITIVE","speaker":"A","text":"Look at her face, my face was pure red.","start":3759705,"end":3761395,"confidence":0.5111234000000000055052851166692562401294708251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"With a slap, do you know what I mean?","start":3762354,"end":3763531,"confidence":0.71106879999999994534931602174765430390834808349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So he was trying to deny the fact that he'd slapped me, but the full class has seen it.","start":3763644,"end":3768238,"confidence":0.566015399999999946345496937283314764499664306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So he's sitting trying to deny it in front of\u2014 right in front of me.","start":3769920,"end":3772705,"confidence":0.64986230000000000384119402951910160481929779052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, no, he did slap me.","start":3772770,"end":3774082,"confidence":0.65698120000000004292672883821069262921810150146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, look, how do you think my face got like that?","start":3774632,"end":3777256,"confidence":0.5567672999999999650100335202296264469623565673828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I think it ended up black and blue with a slap I got, but I did report him.","start":3779099,"end":3785296,"confidence":0.59396309999999996609432173499953933060169219970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So yeah, one moment.","start":3785443,"end":3787579,"confidence":0.70171004999999997409076968324370682239532470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if he gets sent home.","start":3799625,"end":3801074,"confidence":0.556590200000000034918912206194363534450531005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine.","start":3801139,"end":3811656,"confidence":0.7203264000000000333301386490347795188426971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away.","start":3816588,"end":3821747,"confidence":0.6554820500000000382812004318111576139926910400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"So then I never seen them again.","start":3826058,"end":3827494,"confidence":0.706897600000000014830447980784811079502105712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the headmaster told you that it wouldn't happen again and you'd be safe there?","start":3829140,"end":3833110,"confidence":0.74120470000000004962004140907083638012409210205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3833481,"end":3833788,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others?","start":3842378,"end":3851018,"confidence":0.916922299999999967923258736846037209033966064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was allowed to go out.","start":3852526,"end":3854314,"confidence":0.6526720999999999772711589685059152543544769287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, whenever, you know, like a walk.","start":3856828,"end":3859519,"confidence":0.8161214599999999652624182999716140329837799072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just round about the buildings right enough, but you were allowed to.","start":3859568,"end":3863338,"confidence":0.809196229999999960824652589508332312107086181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So Whereas when you were in the other places, you were locked in.","start":3864730,"end":3869923,"confidence":0.64936249999999995363708649165346287190914154052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"You couldn't just walk out when you wanted to, you know what I mean?","start":3870036,"end":3873404,"confidence":0.54108643999999994633753885864280164241790771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there were like no locked doors?","start":3874068,"end":3875429,"confidence":0.77353879999999997085780023553525097668170928955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, the doors were locked.","start":3877388,"end":3878704,"confidence":0.63266140000000004040003886984777636826038360595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"What, in Balna Craig?","start":3879191,"end":3880491,"confidence":0.835076799999999952461848806706257164478302001953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, no.","start":3880881,"end":3881466,"confidence":0.77564529999999998199911033225362189114093780517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3882359,"end":3882521,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Even the locked doors, no.","start":3882603,"end":3884048,"confidence":0.54506759999999998544950585710466839373111724853515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And you was free to roam the premises?","start":3888950,"end":3891247,"confidence":0.79611679999999995782644646169501356780529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":3892320,"end":3892336,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":3892740,"end":3893744,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":3893809,"end":3894246,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"So that concludes the Balnahcraig assessment.","start":3894295,"end":3897468,"confidence":0.842070459999999965106098898104391992092132568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park.","start":3897598,"end":3904268,"confidence":0.8322675999999999962852825774461962282657623291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"But this will be the first time that you went to Cardross Park, on November 1977, age 14.","start":3904414,"end":3913859,"confidence":0.8729110399999999714282239438034594058990478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"So just give me one second.","start":3914134,"end":3915526,"confidence":0.71443000000000000948574552239733748137950897216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I've run away from here a few times and all, but I kept getting caught.","start":3918081,"end":3921253,"confidence":0.60558009999999995454089685154031030833721160888671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no worries.","start":3922410,"end":3922868,"confidence":0.7526609300000000057906390793505124747753143310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just, um, hold on one moment.","start":3922933,"end":3924456,"confidence":0.756712700000000015876366887823678553104400634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you know who placed you into Cardross Park?","start":3953773,"end":3957663,"confidence":0.8932369000000000003325340003357268869876861572265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Not\u2014 no.","start":3960068,"end":3961836,"confidence":0.53341530000000003663984671220532618463039398193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3962667,"end":3963332,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was Belinda, and I think she's left now.","start":3970813,"end":3976037,"confidence":0.8000068700000000365690766557236202061176300048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, Belinda, oh, what's that woman's name?","start":3976411,"end":3979145,"confidence":0.63467485000000001260644921785569749772548675537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, she came to camsis, she was a social worker.","start":3980714,"end":3983084,"confidence":0.84190039999999999320579036066192202270030975341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a social worker?","start":3984180,"end":3985339,"confidence":0.8291771999999999476216316907084546983242034912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"A social worker, aye, I think it was a social worker, didn't it?","start":3985666,"end":3988639,"confidence":0.733673299999999972698105921153910458087921142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"You remember a social worker taking you for the first time?","start":3997203,"end":4000210,"confidence":0.843484099999999958896523821749724447727203369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember her name?","start":4001066,"end":4001875,"confidence":0.85023886000000004070642489750753156840801239013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's something to think, eh.","start":4003180,"end":4004276,"confidence":0.78891849999999996700950077865854837000370025634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Miss Blonde\u2014 Miss Blunder, I think it was.","start":4006517,"end":4008630,"confidence":0.84233475000000002097522155963815748691558837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Miss Blunder.","start":4008775,"end":4009486,"confidence":0.56688159999999998550634927596547640860080718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"You'll have that name.","start":4016157,"end":4019004,"confidence":0.74575215999999999727521071690716780722141265869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"She was a social worker in Kirkby, but she came for cancer.","start":4019183,"end":4023234,"confidence":0.55907819999999996962714021719875745475292205810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So you believe it was Miss Belinda?","start":4025000,"end":4027180,"confidence":0.8724792999999999576488107777549885213375091552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Miss Belinda.","start":4027358,"end":4028262,"confidence":0.74858754999999999046877974251401610672473907470703125},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":4030829,"end":4031524,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"One second, Theresa.","start":4031944,"end":4033817,"confidence":0.75855886999999999620314383719232864677906036376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So what type of\u2014 what type of setting was Cardross Park?","start":4035380,"end":4039297,"confidence":0.86386733999999998356855712700053118169307708740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was full of them.","start":4039847,"end":4041596,"confidence":0.71133389999999996344826058702892623841762542724609375},{"sentiment":"NEUTRAL","speaker":"B","text":"As in, was there a, um, like a residential school?","start":4043456,"end":4046089,"confidence":0.83847510000000002872155846489476971328258514404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it an assessment centre?","start":4046202,"end":4047494,"confidence":0.88642615000000002378754970777663402259349822998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was, uh, was it just a children's assessments home?","start":4047817,"end":4050403,"confidence":0.76397269999999994904982258958625607192516326904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was just assessment centre for 3 weeks.","start":4051868,"end":4054509,"confidence":0.8456333000000000321705329042742960155010223388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school.","start":4054782,"end":4060141,"confidence":0.771869600000000044559556044987402856349945068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was an assessment centre, and how long was you there for?","start":4062460,"end":4064934,"confidence":0.90634479999999995047943457393557764589786529541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"About 3 years, I'm sure.","start":4065488,"end":4066872,"confidence":0.8643764000000000446988224211963824927806854248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"For your first time round, do you think you was there for 3 years?","start":4070310,"end":4072992,"confidence":0.916614950000000039409542296198196709156036376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4073417,"end":4073548,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, in a few sentences, what was ordinary daily life like at Cardross Park?","start":4078592,"end":4084982,"confidence":0.87884720000000005057927410234697163105010986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, we used to do boxing.","start":4089902,"end":4091177,"confidence":0.84793390000000001816005124055664055049419403076171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say that again.","start":4092162,"end":4092823,"confidence":0.6831715000000000426183532908908091485500335693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"We used to do boxing.","start":4093388,"end":4094534,"confidence":0.85387515999999996640923427548841573297977447509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You used to do boxing?","start":4095164,"end":4095938,"confidence":0.85900129999999996766035792461480014026165008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":4096439,"end":4097100,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm used to box.","start":4101438,"end":4102559,"confidence":0.7517557999999999740481371190981008112430572509765625},{"sentiment":"POSITIVE","speaker":"A","text":"I was the best boxer.","start":4102981,"end":4104864,"confidence":0.76748895999999999784080273457220755517482757568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"You was the best at boxing?","start":4106017,"end":4107186,"confidence":0.80547285000000001797815230020205490291118621826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, me and my box.","start":4108619,"end":4109615,"confidence":0.69803490000000001369784285998321138322353363037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"As soon as somebody hopped me, that was me.","start":4111800,"end":4113601,"confidence":0.72768589999999999662350091966800391674041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was, I was gonna have me in.","start":4113699,"end":4115107,"confidence":0.7230170399999999997220356817706488072872161865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that was\u2014 I don't think that was\u2014 they should have waited to do that, do you know what I mean?","start":4120160,"end":4124803,"confidence":0.551493760000000055043756219674833118915557861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but it was just time just to give something to do.","start":4128262,"end":4132172,"confidence":0.734603349999999988284571372787468135356903076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, but everybody was\u2014 they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts.","start":4132831,"end":4145276,"confidence":0.55220776999999998668755551989306695759296417236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember what your accommodation was like at Cardross?","start":4145874,"end":4150216,"confidence":0.8865228000000000552205392523319460451602935791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"4 in a room.","start":4151092,"end":4152583,"confidence":0.69357835999999994935905078818905167281627655029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was It was 4 to her room.","start":4152632,"end":4154928,"confidence":0.84975520000000004383622353998362086713314056396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And if I was naughty, I'd have been in a room itself.","start":4154977,"end":4158147,"confidence":0.6724856999999999640493797414819709956645965576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And they says they were going to take all my clothes off.","start":4161570,"end":4163968,"confidence":0.5143596999999999752617441117763519287109375},{"sentiment":"NEGATIVE","speaker":"B","text":"So if you was naughty, you'd be placed into a room by yourself?","start":4164989,"end":4168570,"confidence":0.65438830000000003384030833331053145229816436767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was placed in it, and they were going to take my clothes off of me when they stood up open and shut the door.","start":4169570,"end":4175356,"confidence":0.86862296000000005502528210854507051408290863037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, aye, that'll be right, you'se not taking my clothes off.","start":4175663,"end":4178976,"confidence":0.70932519999999998905337861287989653646945953369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's not right.","start":4179669,"end":4181176,"confidence":0.94891190000000003035296458619995974004268646240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I do doubt, I do doubt beating the police.","start":4182830,"end":4184420,"confidence":0.7761251000000000122014398584724403917789459228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell?","start":4189789,"end":4196378,"confidence":0.8205506000000000188521198651869781315326690673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was just the clothes that was there.","start":4196587,"end":4198596,"confidence":0.7447793499999999511373971472494304180145263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, other people had been worn.","start":4200525,"end":4202362,"confidence":0.672688799999999975653963701915927231311798095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And would you say the clothes were, um, hygienic in any way?","start":4207825,"end":4210993,"confidence":0.85367954000000001446579744879272766411304473876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, uh, they weren't.","start":4211930,"end":4213627,"confidence":0.5850621499999999475249978786450810730457305908203125},{"sentiment":"POSITIVE","speaker":"A","text":"They were all right.","start":4213708,"end":4214241,"confidence":0.4919181200000000142580347528564743697643280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"They were all the same.","start":4218017,"end":4219525,"confidence":0.6424864500000000422375023845233954489231109619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was the thing.","start":4220789,"end":4222702,"confidence":0.670701100000000050016524255624972283840179443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"They were all the same.","start":4224259,"end":4225134,"confidence":0.6424864500000000422375023845233954489231109619140625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":4225540,"end":4228188,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what was, um, the food like at the assessment centre?","start":4228643,"end":4231845,"confidence":0.8568738000000000187839077625540085136890411376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"As far as I know, Anne used to work in the kitchen doing the dishes and that.","start":4234694,"end":4238888,"confidence":0.9024868600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And was she able to contact your family freely?","start":4245202,"end":4247281,"confidence":0.829903199999999952041207507136277854442596435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it accessible to you?","start":4247474,"end":4249134,"confidence":0.8847816600000000253345433520735241472721099853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, not really.","start":4252610,"end":4253404,"confidence":0.5927312000000000136168409881065599620342254638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I'd sat there waiting for my family to come and visit me and they never came.","start":4254555,"end":4257569,"confidence":0.61306154999999995514059492052183486521244049072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends.","start":4259099,"end":4265888,"confidence":0.85981359999999995569197608347167260944843292236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I got a job when I was out.","start":4266800,"end":4269249,"confidence":0.565529469999999978568894221098162233829498291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out.","start":4269346,"end":4282117,"confidence":0.61385739999999999749746848465292714536190032958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So that took me go up now, Amy.","start":4283114,"end":4284646,"confidence":0.66119795999999997349050318007357418537139892578125},{"sentiment":"NEGATIVE","speaker":"B","text":"So is there anything\u2014 so I just put that, um, he was unable to contact your family, um, and when you\u2014 and when you did, you would sit waiting for them and they wouldn't\u2014 they never came.","start":4285467,"end":4295365,"confidence":0.498293880000000022345574279825086705386638641357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So you then got, um, work on a weekend, which was\u2014 which was then the reason as to why you was able to leave early, right?","start":4295445,"end":4304420,"confidence":0.90802430000000000642756958768586628139019012451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the others\u2014 how did staff and other children generally treat you while you were at Cardross Centre?","start":4314138,"end":4320505,"confidence":0.89411885000000002055031700365361757576465606689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, all right, apart from this woman I didn't really like, she didn't like me.","start":4321214,"end":4324772,"confidence":0.6976818000000000186133775059715844690799713134765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if she liked me or I didn't like her, I don't know.","start":4325014,"end":4329137,"confidence":0.52732250000000002732036818997585214674472808837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Is this another child or a staff member?","start":4329218,"end":4331336,"confidence":0.78411233000000002402174459348316304385662078857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, a staff member.","start":4331546,"end":4332758,"confidence":0.648755799999999993588062352500855922698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"She didn't\u2014 we get 4 flags a day and every day she was on she stroked my 4 flags.","start":4333017,"end":4338318,"confidence":0.76064246999999995946240005650906823575496673583984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, I was cheeky.","start":4339913,"end":4342085,"confidence":0.71090489999999995074375647163833491504192352294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, would you just repeat that again for me please, Theresa?","start":4342809,"end":4346011,"confidence":0.67488159999999997040731614106334745883941650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I think I was cheeky to her, or she would annoy me and I would annoy her and vice versa.","start":4346413,"end":4354994,"confidence":0.61384945999999995791540641221217811107635498046875},{"sentiment":"NEGATIVE","speaker":"A","text":"So then she would just stop my fags.","start":4355139,"end":4358338,"confidence":0.57354515999999999831260311111691407859325408935546875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I would just get into the office and get a fag after the teacher.","start":4359327,"end":4363625,"confidence":0.646761600000000047572257244610227644443511962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Or their manager, whatever.","start":4366082,"end":4367580,"confidence":0.6886782000000000181216819328255951404571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"So, who would take my\u2014 and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff?","start":4367629,"end":4389534,"confidence":0.87187139999999996309298921914887614548206329345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And did it follow any punishments or isolation or unsafe arrangements?","start":4390019,"end":4393963,"confidence":0.64287704000000001069992094926419667899608612060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, the punishment would be stroke your fag.","start":4394140,"end":4396723,"confidence":0.85855055000000002340954097235226072371006011962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, what else would they do?","start":4397493,"end":4399049,"confidence":0.61498134999999998218100927260820753872394561767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"You wouldn't get your weekends at home either.","start":4399739,"end":4403525,"confidence":0.50543665999999998206249074428342282772064208984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag?","start":4404632,"end":4410600,"confidence":0.76539122999999997798425965811475180089473724365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4411451,"end":4411467,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEGATIVE","speaker":"B","text":"As in steal your cigarettes?","start":4412189,"end":4413472,"confidence":0.51764909999999997314290567373973317444324493408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"They don't take it, no, they wouldn't give you fags.","start":4414098,"end":4416103,"confidence":0.64610445000000005233431465967441909015178680419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh.","start":4416665,"end":4416825,"confidence":0.54432963999999994797462932183407247066497802734375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was the punishment, but that only made me worse.","start":4423001,"end":4425300,"confidence":0.97179735000000000422204493588651530444622039794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you only go 4 times a day?","start":4427330,"end":4428830,"confidence":0.87776379999999998293702674345695413649082183837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So I suffered it for\u2014 and Dad drew half every day.","start":4429281,"end":4433185,"confidence":0.52918509999999996384900668999762274324893951416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"So you only got 4 a day.","start":4435972,"end":4437290,"confidence":0.728307370000000009468976713833399116992950439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was isolation used as punishment at all?","start":4438575,"end":4441357,"confidence":0.580717499999999997584154698415659368038177490234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I'd just been put in that room.","start":4443563,"end":4444965,"confidence":0.55481420000000003511786417220719158649444580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was on my isolation ago.","start":4445064,"end":4446894,"confidence":0.7763771999999999895436531005543656647205352783203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Is that when you was put in the room and they threatened to take your clothes off?","start":4454994,"end":4457437,"confidence":0.618761099999999952814278003643266856670379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4458048,"end":4458080,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's going to be difficult to answer and also to ask this question, Theresa.","start":4472110,"end":4476481,"confidence":0.5809248000000000189402271644212305545806884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"However, was they\u2014 did they ever actually take your clothes off at any point?","start":4476641,"end":4481447,"confidence":0.79922013999999996780587707689846865832805633544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":4481994,"end":4482014,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"When you was in that room?","start":4482014,"end":4483178,"confidence":0.85791640000000002341806748518138192594051361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, no, no, no problem.","start":4483421,"end":4489859,"confidence":0.58108059999999994715835782699286937713623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I wouldn't know it.","start":4490037,"end":4492225,"confidence":0.52978170000000002204387783422134816646575927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for the, um, for Cardross, for the first time of you being there, did you experience, did you, did you suffer from any abuse, neglect, or any harmful actions?","start":4492533,"end":4521162,"confidence":0.55473470000000002499973561498336493968963623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":4523488,"end":4524713,"confidence":0.62718269999999998187689698170288465917110443115234375},{"sentiment":"POSITIVE","speaker":"A","text":"The headmaster was really good to me, I didn't want to get sent to him.","start":4526570,"end":4531710,"confidence":0.51286149999999997017852138014859519898891448974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4532570,"end":4533557,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"It wasn't a rotten wee man or anything like that, do you know what I mean?","start":4533897,"end":4536617,"confidence":0.5326573999999999475818412975058890879154205322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"But I think that's how I went into him because I knew he would be eating my fag.","start":4537945,"end":4542444,"confidence":0.70599380000000000467963445771601982414722442626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"So I'd get a punishment, he'd stop fagging in again, he would give me a fag.","start":4550470,"end":4554750,"confidence":0.62569520000000000692352841724641621112823486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I think it was just to calm me down or whatever, you know what I mean?","start":4555540,"end":4558650,"confidence":0.75690055000000000529070121046970598399639129638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, more than likely it seems.","start":4559020,"end":4561010,"confidence":0.68607103999999996535308355305460281670093536376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, just to calm me down a wee bit.","start":4561160,"end":4562850,"confidence":0.68124989999999996381774280962417833507061004638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so just going back from what you said previously, so I'm just looking over.","start":4564880,"end":4568130,"confidence":0.868603699999999978587084115133620798587799072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"So Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off?","start":4568130,"end":4596309,"confidence":0.74335592999999999808125039635342545807361602783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, the room I was in, I think my roommates would have heard them.","start":4596775,"end":4601639,"confidence":0.76376085999999998588094740625820122659206390380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Saying that to me.","start":4602061,"end":4602808,"confidence":0.79231660000000003751807753360481001436710357666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, hold on, because it was a room next to it.","start":4603311,"end":4607550,"confidence":0.8294116000000000266112465396872721612453460693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I don't know, it might have happened to other people as well.","start":4610785,"end":4612970,"confidence":0.77755940000000001166569063570932485163211822509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":4613085,"end":4613659,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in?","start":4645892,"end":4660897,"confidence":0.8537535000000000540154587724828161299228668212890625},{"sentiment":"POSITIVE","speaker":"A","text":"I would, I would willingly take it because that's all we had to do.","start":4661492,"end":4666361,"confidence":0.713119199999999953121232465491630136966705322265625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, okay, that's fine.","start":4666975,"end":4668140,"confidence":0.74913602999999995279978293183376081287860870361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've then got Sarah's posh after, and that was a couple of months later.","start":4669342,"end":4675124,"confidence":0.8020304400000000111248255052487365901470184326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4675336,"end":4675873,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then I've got Rosanna Lucas.","start":4676979,"end":4678737,"confidence":0.853627860000000016071908248704858124256134033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"1994.","start":4681250,"end":4682000,"confidence":0.6378101000000000464495997221092693507671356201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Does that sound about right to you?","start":4682000,"end":4685690,"confidence":0.77429026000000000795608912085299380123615264892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I never said that.","start":4686320,"end":4688320,"confidence":0.60521429999999998283755076045054011046886444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I asked her before that.","start":4688320,"end":4689710,"confidence":0.76005040000000001487734380134497769176959991455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"She went, did you take your clothes off?","start":4691480,"end":4693140,"confidence":0.8553979000000000443293401986011303961277008056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went, no, she never asked me that.","start":4693140,"end":4696370,"confidence":0.68715139999999996778257127516553737223148345947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"She's listening in, but she's obviously shocked with some of the things I'm saying.","start":4699240,"end":4704800,"confidence":0.52587837000000003939703674404881894588470458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":4704800,"end":4705660,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, I mean, because I've obviously failed them Maybe not as much, but I felt good, you know what I mean?","start":4705660,"end":4712670,"confidence":0.448866339999999974796907054042094387114048004150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":4712670,"end":4713590,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Obviously affected me through the years, you know what I mean?","start":4714210,"end":4718930,"confidence":0.492050680000000018043948557533440180122852325439453125},{"sentiment":"POSITIVE","speaker":"B","text":"Of course, yeah.","start":4718930,"end":4719710,"confidence":0.47401830000000000353566065314225852489471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct?","start":4719710,"end":4726420,"confidence":0.851730349999999969412556310999207198619842529296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, yes.","start":4726610,"end":4727510,"confidence":0.8412497599999999575715037281042896211147308349609375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":4727510,"end":4728170,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement.","start":4728170,"end":4737570,"confidence":0.800421660000000034784761737682856619358062744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember at the beginning, uh, when we started talking about Balnakrieg, you mentioned that you kept, um, you get getting caught for absconding, do you know, for running away.","start":4738384,"end":4746599,"confidence":0.6421670999999999907004166743718087673187255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"And could you try to remember at least one of the times you ran away, um, what the reasons for running away?","start":4747486,"end":4753692,"confidence":0.69646865000000002243751850983244366943836212158203125},{"sentiment":"NEGATIVE","speaker":"A","text":"That day that I get slapped for that teacher?","start":4754353,"end":4756722,"confidence":0.7139944000000000290384605250437743961811065673828125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, in Cardross Park, Balnakrieg.","start":4761544,"end":4765057,"confidence":0.8018380400000000296500957119860686361789703369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, in Cardross Park.","start":4765171,"end":4765984,"confidence":0.82057510000000000172093450601096265017986297607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Fact, oh, I don't know, I was in the hospital, I just said I'm going away.","start":4766350,"end":4771055,"confidence":0.67398469999999999213713408607873134315013885498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I never said I was going away.","start":4773374,"end":4774782,"confidence":0.67971395999999995041207512258552014827728271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer.","start":4774992,"end":4785151,"confidence":0.55982924000000000575028025195933878421783447265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me.","start":4786292,"end":4795794,"confidence":0.5313480999999999898619762461748905479907989501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging.","start":4796020,"end":4803591,"confidence":0.5360232000000000329720251102116890251636505126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So they would stop and tie me and once they went back into the motor, I would move again and run away again and hold on to the wire when they came out.","start":4803703,"end":4814500,"confidence":0.76281315000000005088764964966685511171817779541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So they were beginning to say, they just lung me right in the back of the van.","start":4815098,"end":4819986,"confidence":0.74032770000000003296491968285408802330493927001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because they say they got me, do you know what I mean?","start":4820587,"end":4823170,"confidence":0.55759320000000001105178171201259829103946685791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So that would be the police in St. Barton or whatever, Cadres, whatever.","start":4824190,"end":4828832,"confidence":0.82152986999999999540023054578341543674468994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know where the police would have came from.","start":4828912,"end":4830589,"confidence":0.491371700000000022345858496919390745460987091064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they'd probably remember that, John and Anthony, whatever.","start":4831056,"end":4836062,"confidence":0.78981820000000002579554347903467714786529541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off.","start":4836337,"end":4860917,"confidence":0.86448955999999999022520569269545376300811767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And so when that night, when that incident occurred, what was happening before the staff members came in and took you away?","start":4861542,"end":4870195,"confidence":0.63105160000000004583142754199798218905925750732421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I really can't, I think they were all carrying on.","start":4871460,"end":4874510,"confidence":0.54487870000000004910845063932356424629688262939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were all carrying on?","start":4876240,"end":4877420,"confidence":0.82976543999999996525929191193426959216594696044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4877690,"end":4878240,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"As in like just doing your normal business?","start":4878240,"end":4879820,"confidence":0.77230779999999998874926632197457365691661834716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"The first time I came in, that was just when they shot up, probably.","start":4879820,"end":4883700,"confidence":0.68307379999999995323634038868476636707782745361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they was taking my clothes off.","start":4883700,"end":4889680,"confidence":0.75455594000000003607198095778585411608219146728515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off.","start":4889980,"end":4895140,"confidence":0.6277169000000000220751417145947925746440887451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's what you're doing.","start":4895140,"end":4896820,"confidence":0.74830839999999998468638295889832079410552978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Room, and you kept opening and closing the door when you got into this room?","start":4898392,"end":4902173,"confidence":0.71318435999999996166565097155398689210414886474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was that kind of\u2014 okay, so he was opening and closing the door in like retaliation kind of manner?","start":4902237,"end":4915874,"confidence":0.81346810000000002727205128394416533410549163818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they opened it.","start":4925299,"end":4926525,"confidence":0.71088063999999995257184082220192067325115203857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So they locked the door first and then they opened it?","start":4927251,"end":4931172,"confidence":0.741828200000000048675019570509903132915496826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They're doing it because I'm in a stroke unit.","start":4931430,"end":4933124,"confidence":0.7165057999999999704954234402975998818874359130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"So after they locked\u2014 so did they, um, try to get you to take your clothes off before they locked the door?","start":4936530,"end":4942121,"confidence":0.80648470000000005430962346508749760687351226806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, they just said that they would come in and take my clothes off.","start":4942666,"end":4945297,"confidence":0.5600078699999999631842229064204730093479156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said no, you don't know.","start":4945345,"end":4946636,"confidence":0.58065646999999998012498281241278164088726043701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's exactly that.","start":4947298,"end":4948330,"confidence":0.6148985000000000145092826642212457954883575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was greeting him to Auntie Janine, but because I was too\u2014 I was, wow, what do you want to take my clothes off for?","start":4954938,"end":4960718,"confidence":0.624584000000000028052227207808755338191986083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know what I mean?","start":4961520,"end":4962134,"confidence":0.74010830000000005224336518949712626636028289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I wasn't too sure.","start":4962182,"end":4962877,"confidence":0.662272039999999950765641187899746000766754150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it is a peculiar thing to ask a child.","start":4963476,"end":4966822,"confidence":0.5804278000000000492519802719471044838428497314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I know.","start":4967113,"end":4967452,"confidence":0.51317219999999996726813833447522483766078948974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember anything what happened after this?","start":4975546,"end":4977825,"confidence":0.89226700000000003232258904972695745527744293212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"So after the asked you to take your clothes off, and obviously you told them no.","start":4977924,"end":4982787,"confidence":0.57612264000000001917811687235371209681034088134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anything follow up from that?","start":4983608,"end":4985203,"confidence":0.866261900000000029109514798619784414768218994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, I think they put me back into my room.","start":4985767,"end":4992008,"confidence":0.71147020000000005257589918983285315334796905517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"What, after a couple of hours of isolation?","start":4996930,"end":4998999,"confidence":0.7730809499999999889752189119462855160236358642578125},{"sentiment":"POSITIVE","speaker":"A","text":"Aye, and I'd calmed down a wee bit.","start":5001255,"end":5002981,"confidence":0.5021427000000000528956434209248982369899749755859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Because I was stressed over things.","start":5005702,"end":5007561,"confidence":0.79562129999999997576054511227994225919246673583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And how often did this happen?","start":5020578,"end":5022668,"confidence":0.75540554999999998120330246820230968296527862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Over what time period?","start":5023095,"end":5024525,"confidence":0.85286779999999995371950944900163449347019195556640625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it change or become worse?","start":5024591,"end":5026299,"confidence":0.6619610000000000216147100218222476541996002197265625},{"sentiment":"NEGATIVE","speaker":"A","text":"It came\u2014 we ended up with nothing.","start":5028420,"end":5031580,"confidence":0.5149399999999999533173422605614177882671356201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel.","start":5031855,"end":5040333,"confidence":0.79628589999999999093915903358720242977142333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"You did 20 hats and you did a flannel?","start":5042721,"end":5045206,"confidence":0.74430300000000004789768581758835352957248687744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"A jumper for a man.","start":5046674,"end":5047851,"confidence":0.74065535999999998484355501204845495522022247314453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Jumper, sorry.","start":5048142,"end":5048836,"confidence":0.57931023999999997631249470941838808357715606689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":5049255,"end":5049432,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"A","text":"I was a good knitter.","start":5050255,"end":5053732,"confidence":0.59493004999999998805293444092967547476291656494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"So they say, she's got a talent there somewhere, but she just no use it.","start":5054444,"end":5058250,"confidence":0.54782390000000003027480488526634871959686279296875},{"sentiment":"NEGATIVE","speaker":"B","text":"So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that?","start":5075587,"end":5089036,"confidence":0.62965952999999996730906559605500660836696624755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was probably\u2014 Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car.","start":5089149,"end":5103107,"confidence":0.52073080000000004918803142572869546711444854736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I tell all the lassies, he's run right into my cousin's.","start":5103500,"end":5105954,"confidence":0.635916799999999948767026580753736197948455810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"They says, what for?","start":5107529,"end":5108298,"confidence":0.6819436599999999515375748160295188426971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, I don't know.","start":5108429,"end":5109001,"confidence":0.63914780000000004367421979623031802475452423095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, I still run you in.","start":5109164,"end":5110538,"confidence":0.757080100000000033588776204851455986499786376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"What immediate effects did you experience?","start":5113260,"end":5115773,"confidence":0.8302849500000000215749196286196820437908172607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean?","start":5115999,"end":5125114,"confidence":0.8645954000000000139181111080688424408435821533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I said, he's not allowed to do that, see me.","start":5125259,"end":5128237,"confidence":0.61959489999999994847001971720601432025432586669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you experiencing any fear or shame when, um, when they were\u2014 well, I mean, actually, then told this, the governors the next day.","start":5128978,"end":5138496,"confidence":0.6574183000000000109963593786233104765415191650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I told them about it just because I was stressed, but he always gave me a fag to calm me down.","start":5141591,"end":5147377,"confidence":0.58574545000000000083417717178235761821269989013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"But you see, as he went, he went, they wouldn't have took their clothes off.","start":5150460,"end":5153746,"confidence":0.72894585000000000629682972430600784718990325927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"They probably just did that to calm me down.","start":5153957,"end":5155884,"confidence":0.7482073000000000195797156266053207218647003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So there was nothing there, went to that.","start":5158782,"end":5161421,"confidence":0.734921799999999958430407787091098725795745849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I think I had had to drink a I wouldn't enter the office very often.","start":5161568,"end":5165544,"confidence":0.59348255000000005310312189976684749126434326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you experience any sleeping problems whilst you was at Cartridge?","start":5168165,"end":5172643,"confidence":0.75901140000000000274127387456246651709079742431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, there was a spider.","start":5174586,"end":5175552,"confidence":0.6926797000000000092967411546851508319377899169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, in fact, you know what, that was her.","start":5175713,"end":5177402,"confidence":0.7239929000000000502978991789859719574451446533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a spider that was in the room.","start":5177515,"end":5179188,"confidence":0.7011403400000000285530177279724739491939544677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"A spider?","start":5179591,"end":5180234,"confidence":0.78971785000000005450004891827120445668697357177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"A spider was in the room.","start":5180636,"end":5181747,"confidence":0.686474299999999981736209520022384822368621826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They wouldn't come in and get her.","start":5181843,"end":5182969,"confidence":0.55276000000000002909672502937610261142253875732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They wouldn't come in and get her?","start":5183883,"end":5184864,"confidence":0.6699578999999999950887286104261875152587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, they were probably feetsie, I know.","start":5185331,"end":5186844,"confidence":0.6409086999999999978427922542323358356952667236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"So, um, I'm scared of vipers, spiders now.","start":5189661,"end":5192554,"confidence":0.84944015999999999966263430906110443174839019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anyone else, uh, did anyone witness this and know about it or experience something similar?","start":5217813,"end":5223700,"confidence":0.855551240000000046137529352563433349132537841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, they may have experienced something like, I don't know.","start":5224632,"end":5228439,"confidence":0.71536109999999997199893186916597187519073486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was a few of them put in that room, mate, enough at one point, but I don't know.","start":5236178,"end":5241364,"confidence":0.75190604000000005324721996657899580895900726318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Then happened to the money, I don't know.","start":5242003,"end":5244179,"confidence":0.62397223999999995580623135538189671933650970458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"It just frightened me when that was over.","start":5247600,"end":5249481,"confidence":0.92538120000000001486029077568673528730869293212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you tell anyone or try to get help?","start":5265531,"end":5267634,"confidence":0.80389549999999998508570797639549709856510162353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, as if you didn't drink the whole fist in the morning.","start":5270040,"end":5273057,"confidence":0.6002172999999999536413497480680234730243682861328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And who did you speak to?","start":5278082,"end":5279763,"confidence":0.81572549999999999226218960757250897586345672607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"The man that owned the place.","start":5280269,"end":5281493,"confidence":0.61495350000000004175859658062108792364597320556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what response did you receive?","start":5287056,"end":5288431,"confidence":0.82664729999999997378523630686686374247074127197265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, he was a bit nasty.","start":5292459,"end":5293449,"confidence":0.896841699999999963921482049045152962207794189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was all been a case 'You alright?' and that.","start":5293532,"end":5296619,"confidence":0.80487819999999998810125134696136228740215301513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Then he gave me a fag and I was alright.","start":5297025,"end":5299563,"confidence":0.576124969999999958503167363232932984828948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one.","start":5305862,"end":5312816,"confidence":0.62557256000000005524697144210222177207469940185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was brand new, but I used to go to school and his daughter was there as well.","start":5312864,"end":5317913,"confidence":0.75823753999999998764991460120654664933681488037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I'm just trying to remember, I'm trying to think of his name.","start":5320004,"end":5322488,"confidence":0.7682050000000000267164068645797669887542724609375},{"sentiment":"POSITIVE","speaker":"A","text":"He was so often nice.","start":5324085,"end":5325343,"confidence":0.82090472999999997139042307026102207601070404052734375},{"sentiment":"POSITIVE","speaker":"A","text":"It was nice enough, you know what I mean?","start":5325456,"end":5327519,"confidence":0.8883017300000000116000364869250915944576263427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I just can't remember his name.","start":5328277,"end":5331963,"confidence":0.539176499999999947476680972613394260406494140625},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":5333221,"end":5334280,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"POSITIVE","speaker":"A","text":"But he was all right.","start":5338202,"end":5339279,"confidence":0.496966100000000021719159803978982381522655487060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"He never was neither bad or anything like that to me.","start":5339873,"end":5343972,"confidence":0.694691900000000028825297704315744340419769287109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that was good to hear.","start":5344712,"end":5346512,"confidence":0.97833245999999995934359731108997948467731475830078125},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just flung the paper at them.","start":5350601,"end":5360002,"confidence":0.608044739999999972468458508956246078014373779296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know who got that to come in, but they got that psychologist and I just flung the paper at them.","start":5361626,"end":5371156,"confidence":0.7268078300000000435687752542435191571712493896484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm no, eh, right, no, that rubbish.","start":5372606,"end":5374732,"confidence":0.69056550000000005429257043942925520241260528564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't know half of the things it was asking me, do you know what I mean?","start":5374940,"end":5380060,"confidence":0.537447400000000019559820430004037916660308837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just to see that\u2014 I says, I'm not answering your questions.","start":5381900,"end":5386820,"confidence":0.67930389999999996053503537041251547634601593017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would do when I went to a party.","start":5386820,"end":5395680,"confidence":0.71806999999999998607336237910203635692596435546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, I'm not allowed to go to a party.","start":5395680,"end":5397320,"confidence":0.83148279999999996636717014553141780197620391845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5397480,"end":5398580,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So how can I answer it, do you know what I mean?","start":5398580,"end":5400360,"confidence":0.7094065000000000509317032992839813232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, I thought they were going to put my nan in a bin because of my mum.","start":5400360,"end":5404180,"confidence":0.845590599999999970037833918468095362186431884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"So, um, you know what I mean?","start":5406170,"end":5407390,"confidence":0.78924114000000000768153540775529108941555023193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"I was like, no.","start":5407390,"end":5408860,"confidence":0.54545399999999999440802866956801153719425201416015625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, you can't answer something what you don't know the answer to, do you really?","start":5409090,"end":5412010,"confidence":0.62098649999999999682387397115235216915607452392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, aye.","start":5412050,"end":5413070,"confidence":0.65534389999999997922230932090315036475658416748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Of course.","start":5413070,"end":5414010,"confidence":0.5551795999999999953189444568124599754810333251953125},{"sentiment":"NEGATIVE","speaker":"A","text":"So this is\u2014 sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place.","start":5414010,"end":5421390,"confidence":0.8209303599999999700997932450263760983943939208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, I remember that about hospital or something.","start":5422450,"end":5424150,"confidence":0.81896584999999999521236304644844494760036468505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":5424150,"end":5424910,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got\u2014 you know what I mean?","start":5424910,"end":5425680,"confidence":0.79335283999999994808405290314112789928913116455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5426030,"end":5426450,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others?","start":5449699,"end":5458419,"confidence":0.9140935999999999506115955227869562804698944091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"They must have been nice to me, but some of them weren't there.","start":5465216,"end":5471312,"confidence":0.51432389999999994500967659405432641506195068359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway.","start":5471749,"end":5479339,"confidence":0.898434940000000015203340808511711657047271728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd just run away in there to get the poor They get the police to bring you back.","start":5481614,"end":5493888,"confidence":0.49696656999999999637651626471779309213161468505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":5494261,"end":5494390,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5495086,"end":5496867,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So that concludes the questions in relation to your first placement at Cardross Park.","start":5497499,"end":5503309,"confidence":0.92249787000000005310340611686115153133869171142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"The next one will be for the Rye Hill Hostel in Dunoon.","start":5504597,"end":5507286,"confidence":0.9422762000000000082167161963297985494136810302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember you saying that you don't fully remember this placement, so just try to answer each question as you can.","start":5508832,"end":5515482,"confidence":0.78371995999999999327201294363476336002349853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think we went to school there.","start":5515546,"end":5517196,"confidence":0.87500540000000004425828592502512037754058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"You think you went to school there?","start":5518069,"end":5519074,"confidence":0.79833370000000003496865019769757054746150970458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Aye, so I think it was run by the Christians and they were taking me to the church and my mum phoned up and she said no, she needs to go to chapel, so the lady was said to take me to chapel She says, oh, Mum, I don't like me going to chapel.","start":5519463,"end":5539285,"confidence":0.7714716999999999824666474523837678134441375732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, well, I'm a Catholic, so I'm going to chapel.","start":5539398,"end":5543158,"confidence":0.85657923999999996400589452605345286428928375244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I ended up, I went to the church.","start":5544761,"end":5546349,"confidence":0.78510919999999995155803844681940972805023193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"The woman was like, she says, if my man finds out, he'll not be happy.","start":5548676,"end":5553098,"confidence":0.61959213000000001869693733169697225093841552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so it was Rye Hill Hospital.","start":5554357,"end":5559728,"confidence":0.828635699999999975062792145763523876667022705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember the location?","start":5562184,"end":5563024,"confidence":0.85254054999999995256843021707027219235897064208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Dundee?","start":5564527,"end":5564947,"confidence":0.74361869999999996583284200823982246220111846923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it?","start":5566075,"end":5566591,"confidence":0.80718464000000000879708750289864838123321533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was that Dundee?","start":5569138,"end":5571345,"confidence":0.8779915000000000357971430275938473641872406005859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":5571394,"end":5571474,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, Dundee, Dunoon.","start":5571957,"end":5573375,"confidence":0.75830096000000002387508857282227836549282073974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, I went out to school there.","start":5574357,"end":5576387,"confidence":0.83098006000000002035932311628130264580249786376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember how old you were when you went to there?","start":5576709,"end":5578829,"confidence":0.89051950000000001939071125889313407242298126220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry.","start":5578965,"end":5579032,"confidence":0.50921240000000000947011358221061527729034423828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, wait a minute.","start":5579134,"end":5580216,"confidence":0.656188400000000005007905201637186110019683837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there.","start":5582206,"end":5587704,"confidence":0.86510450000000005399414249041001312434673309326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair.","start":5588368,"end":5598733,"confidence":0.66300020000000003950191285184700973331928253173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"What type of setting was it at Ryhill?","start":5600766,"end":5603119,"confidence":0.91209949999999995196020563525962643325328826904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know, I can't even mind much of that, that one.","start":5605904,"end":5609021,"confidence":0.556569300000000044548187361215241253376007080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't think I was in that long.","start":5609069,"end":5610409,"confidence":0.6343625999999999987011278790305368602275848388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"You don't think you was in there long?","start":5611233,"end":5612186,"confidence":0.687147139999999989612433637375943362712860107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":5612622,"end":5613606,"confidence":0.62718269999999998187689698170288465917110443115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if that's when my sister never got married or mine or whatever.","start":5616593,"end":5623950,"confidence":0.51858789999999999054125510156154632568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh, what we have is that you went to, uh, Ryhill.","start":5625091,"end":5627822,"confidence":0.8695912999999999559719299213611520826816558837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months.","start":5628303,"end":5638424,"confidence":0.88843320000000003400231207706383429467678070068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there?","start":5638520,"end":5649071,"confidence":0.87454902999999994950286463790689595043659210205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember much about that one.","start":5649536,"end":5651094,"confidence":0.638196769999999968803194860811345279216766357421875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":5651286,"end":5652555,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Remember, these questions are all in relation to Rye Hospital.","start":5653133,"end":5655975,"confidence":0.84449410000000002529674247853108681738376617431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"If you can't remember, you can't remember.","start":5656244,"end":5658030,"confidence":0.494715999999999989089616292403661645948886871337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Don't worry too much.","start":5658271,"end":5660037,"confidence":0.710710469999999983059524311101995408535003662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel?","start":5668287,"end":5674258,"confidence":0.89895069999999999144080220503383316099643707275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was, sorry, going to school, getting up to school now.","start":5685686,"end":5688804,"confidence":0.52954080000000003369819978615851141512393951416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even mean\u2014 I can't even remember the surroundings of the rooms that I'm at.","start":5691713,"end":5695604,"confidence":0.7161986000000000185394810614525340497493743896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"With the situation, whether I just kind of get that through my head.","start":5696380,"end":5700480,"confidence":0.84517629999999999146353957257815636694431304931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I might come in here, but it's just not appealing enough.","start":5700910,"end":5704570,"confidence":0.92454709999999995506669847600278444588184356689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think if that much happened, I think I could write a book, you know what I mean?","start":5705630,"end":5713310,"confidence":0.60725134999999996754382891595014370977878570556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5713310,"end":5714570,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"So you just can't, you can't remember the surroundings?","start":5714570,"end":5716400,"confidence":0.67344539999999997181845401428290642797946929931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just can't remember that one.","start":5716470,"end":5718250,"confidence":0.58734392999999995854665257866145111620426177978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's obviously\u2014 Do you remember how the staff and the other children treated you when you was here?","start":5718250,"end":5723830,"confidence":0.7709110999999999602749767291243188083171844482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't even That's fine.","start":5723830,"end":5728653,"confidence":0.477461729999999973106383777121664024889469146728515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations?","start":5730637,"end":5743763,"confidence":0.66044795999999994506879374966956675052642822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I know, you know, I can't even mind that much yet at all.","start":5746057,"end":5749570,"confidence":0.51030344000000005255657242742017842829227447509765625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5750005,"end":5750794,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So you I don't really know how long I was in there, so I don't really know.","start":5751213,"end":5755622,"confidence":0.6139020299999999874529521548538468778133392333984375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5760157,"end":5766015,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It must have been all right in that place for me, but I don't think that was a long-term place.","start":5771869,"end":5779172,"confidence":0.6281790000000000429025703851948492228984832763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":5779534,"end":5779936,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine.","start":5786652,"end":5800347,"confidence":0.708617700000000017013235265039838850498199462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you suffer any immediate effects, um, during your time at Ryhill Hospital?","start":5809134,"end":5813954,"confidence":0.74504775000000000861888338477001525461673736572265625},{"sentiment":"NEGATIVE","speaker":"B","text":"So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour?","start":5814002,"end":5821905,"confidence":0.724517599999999983850784701644442975521087646484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't remember anything.","start":5822132,"end":5823702,"confidence":0.6459039399999999542245632255799137055873870849609375},{"sentiment":"POSITIVE","speaker":"A","text":"That one, honestly, that's fine.","start":5823766,"end":5826226,"confidence":0.77624890000000001943902816492482088506221771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"It's just a total blank.","start":5832210,"end":5833644,"confidence":0.625567399999999995685584508464671671390533447265625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5834273,"end":5834740,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I know I was in somewhere up there, but I just can't\u2014 I mean, getting out to the school, and one time there was an incident in the school.","start":5834853,"end":5843457,"confidence":0.65219609999999994531805214137420989573001861572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember what happened, but I think the police came or something like that.","start":5843538,"end":5847485,"confidence":0.72549059999999998549213842125027440488338470458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I can mind of that, but that's all I can mind of at the moment.","start":5847888,"end":5850966,"confidence":0.70796720000000001871143240350647829473018646240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was somebody's birthday or something like that, and I think we probably ignored that.","start":5857568,"end":5861759,"confidence":0.49319062000000002399247023276984691619873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was someone else.","start":5861856,"end":5862924,"confidence":0.76268919999999995606998481889604590833187103271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"But for anything else, I can't even mind that actually staying in that place.","start":5873827,"end":5879280,"confidence":0.4740246200000000076357764555723406374454498291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, it's just a total blank.","start":5879924,"end":5882079,"confidence":0.559970199999999973528019836521707475185394287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":5883363,"end":5884933,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine, don't worry.","start":5885824,"end":5888446,"confidence":0.7870225299999999979405629346729256212711334228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that.","start":5889980,"end":5898656,"confidence":0.52473855000000002579696456450619734823703765869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So obviously if you can't remember, and that's you answering to the best of your ability and being as honest as possible, so don't worry about it.","start":5898753,"end":5908115,"confidence":0.6733221400000000134156152853392995893955230712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again.","start":5908182,"end":5924506,"confidence":0.92443675000000002928146614067372865974903106689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So one second.","start":5925831,"end":5929223,"confidence":0.68523169999999999912887460595811717212200164794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to that place, I've only been in that a night, and I went back to Cardross Park.","start":5931673,"end":5937013,"confidence":0.75543780000000004815063903151894919574260711669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because I've went to the Cardross Park.","start":5939118,"end":5942024,"confidence":0.66641855000000005393445690060616470873355865478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's all I can remember much about it.","start":5942653,"end":5944913,"confidence":0.8208201999999999998181010596454143524169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"From what we got on file is that you was, um, that you entered Cardross Park on June 13th, 1978, and it was until the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right?","start":5949220,"end":5967455,"confidence":0.92910020000000004269935516276746056973934173583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Right.","start":5967519,"end":5967906,"confidence":0.56647502999999999051539134597987867891788482666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I think I was only in there a week, maybe, at the most.","start":5967986,"end":5972655,"confidence":0.84614250000000001961097950697876513004302978515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know how long I was in there, um, because I just don't seem to mind the place.","start":5972751,"end":5978959,"confidence":0.71065617000000003145032678730785846710205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, do you remember?","start":5979586,"end":5981341,"confidence":0.80267020000000000035100811146548949182033538818359375},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even mind that one for some reason.","start":5981502,"end":5984016,"confidence":0.69115340000000002884661398638854734599590301513671875},{"sentiment":"POSITIVE","speaker":"B","text":"It's okay, don't worry about it.","start":5984096,"end":5986207,"confidence":0.6812833499999999542495743298786692321300506591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"So this is the next following questions again.","start":5986255,"end":5988978,"confidence":0.87233989999999994591206586846965365111827850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Are in relation to your second admission into Cardross Park.","start":5990070,"end":5997115,"confidence":0.92652599999999996072119756718166172504425048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you recall how long you were there for in your second admission to Cardross?","start":6001531,"end":6005590,"confidence":0.93651443999999994804994685182464309036731719970703125},{"sentiment":"POSITIVE","speaker":"A","text":"A couple of years, because you were only allowed\u2014 they were supposed to be there for 6 weeks, but they says I was that good that they kept me.","start":6005978,"end":6015124,"confidence":0.53226994999999999169659758990746922791004180908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"And let me go to school.","start":6016999,"end":6018303,"confidence":0.7013030000000000097060137704829685389995574951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"You were supposed to be there for 6 weeks, but what happened?","start":6019317,"end":6021345,"confidence":0.5129213299999999531308958466979674994945526123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry, they kept me because\u2014 and let me go to school.","start":6021409,"end":6024832,"confidence":0.62570669999999994903561173487105406820774078369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm now at an all-girls school in Dunbarton.","start":6025647,"end":6029447,"confidence":0.92525310000000005050679874329944141209125518798828125},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":6034681,"end":6035208,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"In a few sentences, what was ordinary day life like?","start":6035357,"end":6039762,"confidence":0.87568129999999999579785026071476750075817108154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"On your second admission to Cardwell Park Assessment Centre?","start":6041179,"end":6044760,"confidence":0.9334843999999999919481297183665446937084197998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch.","start":6045069,"end":6064435,"confidence":0.763708199999999948204276734031736850738525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"That already had something we made, you know what I mean?","start":6066317,"end":6069480,"confidence":0.8260975999999999874745526540209539234638214111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"She was just telling\u2014 she's just gonna have to go to a training team, I think.","start":6070150,"end":6073870,"confidence":0.8580766300000000068592953539337031543254852294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think one of the women had wanted to take me home with them, but she wasn't allowed.","start":6073870,"end":6077190,"confidence":0.5477033000000000040330405681743286550045013427734375},{"sentiment":"POSITIVE","speaker":"A","text":"So I said, that wasn't that bad, you know what I mean?","start":6078410,"end":6081230,"confidence":0.4820145399999999913376313998014666140079498291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6081230,"end":6082430,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"And this is\u2014 oh, you can't go if you're not allowed to take\u2014 but that's not allowed.","start":6082430,"end":6086990,"confidence":0.8073949000000000264520849668770097196102142333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Has him wanted to take you home?","start":6087630,"end":6088870,"confidence":0.894390000000000018332002582610584795475006103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Is he like wanted to like adopt you full time?","start":6088870,"end":6090840,"confidence":0.865019100000000040751046981313265860080718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what happened, but she was wanting to keep me in there.","start":6091190,"end":6094290,"confidence":0.8019598999999999477950041182339191436767578125},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":6096080,"end":6097440,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you, Peratory, for me.","start":6097440,"end":6099250,"confidence":0.93047559999999995827835164163843728601932525634765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Actually, you know, there was more to that, but I was angry and I couldn't talk about things, do you know what I mean?","start":6101740,"end":6109710,"confidence":0.72031089999999997619539726656512357294559478759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to keep all that in, but my uncle knew that.","start":6109950,"end":6112940,"confidence":0.7709942499999999920845539236324839293956756591796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't want them to speak about it.","start":6112940,"end":6115430,"confidence":0.70513389999999998014601487739128060638904571533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't like, because I didn't know what would happen, do you know what I mean?","start":6115700,"end":6119180,"confidence":0.85027342999999999673121919840923510491847991943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6119180,"end":6120140,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So, and my auntie says that he would get to jail, but it ended up, and they ended up with he died before he even went to court.","start":6120140,"end":6127890,"confidence":0.61820419999999998150741475910763256251811981201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14.","start":6127890,"end":6136330,"confidence":0.71040449999999999430855268656159751117229461669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I said about him, and I says, and I says, she tellt me nothin'.","start":6136330,"end":6140210,"confidence":0.6871150999999999786638227305957116186618804931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, I blame her, which I did.","start":6140210,"end":6142930,"confidence":0.53003940000000004939550990457064472138881683349609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I always blamed her because she never\u2014 she tellt me nothin'.","start":6142930,"end":6146500,"confidence":0.7158329500000000233939090321655385196208953857421875},{"sentiment":"NEGATIVE","speaker":"A","text":"And he would get to jail, do you know what I mean?","start":6146990,"end":6149190,"confidence":0.56506409999999995807939967562560923397541046142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And me at that age, I didn't know that.","start":6149190,"end":6151290,"confidence":0.6109598000000000528331156601780094206333160400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, tell him to\u2014 yeah, you know what I mean?","start":6151573,"end":6153967,"confidence":0.6609553999999999707171127738547511398792266845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"She was an adult and I was a wee'un.","start":6154145,"end":6156055,"confidence":0.660302460000000035478251447784714400768280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew.","start":6156734,"end":6166646,"confidence":0.86290115000000000566870994589407928287982940673828125},{"sentiment":"NEGATIVE","speaker":"A","text":"And they went, well, shut your sail, you can tell the police if you want, but Uncle Jim's going to go to the jail.","start":6168212,"end":6173981,"confidence":0.488476599999999983037213269199128262698650360107421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, right, well, I'm not bothered, I'm the one who asked him but he done it to a few in my family, so it was a\u2014 but he died before it would get to court or anything like that, then happened, you know what I mean?","start":6174061,"end":6189820,"confidence":0.51032630000000001047055775416083633899688720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6190450,"end":6190890,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And it was because it was my mum's brother and all that, wouldn't it have helped?","start":6190890,"end":6194730,"confidence":0.6306454500000000518156184625695459544658660888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean?","start":6195970,"end":6202890,"confidence":0.7556323400000000134468791657127439975738525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was her brother, so I don't know.","start":6202890,"end":6204490,"confidence":0.773756600000000016592593965469859540462493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre?","start":6233783,"end":6240920,"confidence":0.846729040000000043875161281903274357318878173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen.","start":6241257,"end":6252291,"confidence":0.7330313299999999809841710884938947856426239013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So it was, and I'd go to him at the weekends you know what I mean?","start":6253509,"end":6256705,"confidence":0.849699699999999946697926134220324456691741943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6260980,"end":6261190,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him.","start":6261481,"end":6266153,"confidence":0.75007809999999996986019823452807031571865081787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So that's how I kept it all quiet.","start":6267059,"end":6268579,"confidence":0.77921730000000000160298441187478601932525634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, but that\u2014 see that other place, which was the name?","start":6269360,"end":6272441,"confidence":0.83878094000000003038763907170505262911319732666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, so the one in Aberdeen, they were\u2014 I had to show them my towel, eh, that I had my period.","start":6274140,"end":6285844,"confidence":0.76191807000000000282824430541950277984142303466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"That was it.","start":6287650,"end":6288457,"confidence":0.55714523999999998604693018933176063001155853271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was another thing for back then.","start":6288554,"end":6290314,"confidence":0.8218406000000000322103232974768616259098052978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"It's just come into my head and I says, I need to show you.","start":6290362,"end":6293752,"confidence":0.57237050000000000427036184191820211708545684814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Why do I need to show you?","start":6293962,"end":6294947,"confidence":0.6023198400000000507503727931180037558078765869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"That they had put me on the pill or something.","start":6295028,"end":6297335,"confidence":0.53026309999999998723296812386251986026763916015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, in fact, I think that was that one and that one.","start":6298092,"end":6301040,"confidence":0.7886471999999999926700411378988064825534820556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but I had to show my towel anyway.","start":6301942,"end":6304116,"confidence":0.6980226000000000485812279293895699083805084228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I says, I ended up eventually done it.","start":6304197,"end":6306535,"confidence":0.66238790000000002944346988442703150212764739990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to show them it.","start":6306875,"end":6307521,"confidence":0.7217094299999999851280563234467990696430206298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, of course.","start":6315030,"end":6316591,"confidence":0.472816499999999972914110912824980914592742919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful?","start":6318104,"end":6332285,"confidence":0.53447100000000002939515297839534468948841094970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6333115,"end":6333431,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, I think that's\u2014 Oh, they had a wee parrot and I was saying the F word and it started saying it.","start":6334550,"end":6345609,"confidence":0.5398474300000000170030034496448934078216552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Say that again.","start":6346221,"end":6346688,"confidence":0.67834000000000005403677505455561913549900054931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"They had a wee parrot and it kept doing the stairs when I was polishing the stairs, eh, and used to go F, F-U-C-K, to the wee parrot and the parrot started saying it.","start":6348507,"end":6361903,"confidence":0.74441769999999995999218072029179893434047698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I think I was a wee babbo, you know.","start":6365982,"end":6368484,"confidence":0.76998160000000004377085360829369165003299713134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"What would you say the difference\u2014 what was the difference at this placement compared to your placement at the other settings?","start":6386975,"end":6394452,"confidence":0.90561199999999997256594497230253182351589202880859375},{"sentiment":"POSITIVE","speaker":"B","text":"So this is in relation\u2014 a lot better.","start":6394598,"end":6398014,"confidence":0.8166950299999999884903445490635931491851806640625},{"sentiment":"POSITIVE","speaker":"B","text":"It was a lot better the second time around.","start":6398641,"end":6401570,"confidence":0.95439803999999994754688259490649215877056121826171875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, yes.","start":6401634,"end":6403581,"confidence":0.8412497599999999575715037281042896211147308349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is it?","start":6404450,"end":6404772,"confidence":0.71855484999999996720276840278529562056064605712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"They all knew me then.","start":6405319,"end":6406172,"confidence":0.77027599999999996072119756718166172504425048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Say that again.","start":6407400,"end":6407850,"confidence":0.67834000000000005403677505455561913549900054931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"They all knew you?","start":6410040,"end":6410966,"confidence":0.76093250000000001165290086646564304828643798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"They all knew me.","start":6411112,"end":6412022,"confidence":0.702142700000000008486722435918636620044708251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, aye.","start":6412184,"end":6412412,"confidence":0.6123007499999999492246161025832407176494598388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, I do apologise.","start":6412655,"end":6413451,"confidence":0.6926866000000000411773726227693259716033935546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I even go in with that woman I didn't like either, previous days.","start":6413630,"end":6416408,"confidence":0.84256279999999994512194234630442224442958831787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"She did it with just it.","start":6417262,"end":6418323,"confidence":0.715153200000000044411763155949302017688751220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know, I don't know what she did.","start":6418666,"end":6420037,"confidence":0.51410043000000005264382707537151873111724853515625},{"sentiment":"POSITIVE","speaker":"A","text":"I don't know what happened to us, but we were all right after that, the second time.","start":6420135,"end":6424610,"confidence":0.5644565999999999750258439235039986670017242431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"She wasn't there anymore when you went for the second time?","start":6429399,"end":6431686,"confidence":0.7638075399999999515188164878054521977901458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, maybe she was.","start":6432643,"end":6433324,"confidence":0.78825559999999994520436530365259386599063873291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet.","start":6438093,"end":6448698,"confidence":0.8988157500000000244000375460018403828144073486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge.","start":6449313,"end":6457125,"confidence":0.8779474499999999625998725605313666164875030517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So across all the placements, Theresa, who were the main people responsible?","start":6457994,"end":6464497,"confidence":0.808143999999999973482545101433061063289642333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details?","start":6465318,"end":6474074,"confidence":0.88030189999999997052526623519952408969402313232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":6475228,"end":6475469,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, you're unable to recall?","start":6476607,"end":6481018,"confidence":0.51402855000000002849702696039457805454730987548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I'm trying to remember that, man.","start":6481820,"end":6484081,"confidence":0.679858269999999986765715220826677978038787841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm used to getting it, and now it's just\u2014 it's not coming to me at all.","start":6484129,"end":6489421,"confidence":0.7426522399999999635156200383789837360382080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if I remember.","start":6489501,"end":6491442,"confidence":0.5963368399999999791560867379303090274333953857421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I could phone, like, you know, but I just can't even I kind of get it.","start":6491506,"end":6495229,"confidence":0.77053819999999995093986626670812256634235382080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Could I get a wee break?","start":6498090,"end":6498850,"confidence":0.85258292999999996109039557268260978162288665771484375},{"sentiment":"NEGATIVE","speaker":"A","text":"You know, go to the toilet?","start":6498915,"end":6499998,"confidence":0.52789253000000002646885377544094808399677276611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":6500353,"end":6501097,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll wait.","start":6501324,"end":6502407,"confidence":0.663545370000000023225084078148938715457916259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"You'll be back in about 5-10 minutes?","start":6502455,"end":6504347,"confidence":0.90532935000000003267217607572092674672603607177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":6504800,"end":6505172,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll be nearly finished, so it won't be as long when I ring you the next time.","start":6505220,"end":6508118,"confidence":0.7314142599999999827531382834422402083873748779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":6508199,"end":6508458,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"POSITIVE","speaker":"A","text":"All right, thanks.","start":6508766,"end":6510062,"confidence":0.58278569999999996209538721814169548451900482177734375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you.","start":6510143,"end":6510742,"confidence":0.85296479999999996746140595860197208821773529052734375},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, you're welcome too, though.","start":6511131,"end":6512200,"confidence":0.92209379999999996346815578363020904362201690673828125}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-05 14:52:39 where `recording_id` = 3262) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:01]: Hello? [B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15th of '68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, put your email address in. Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? Yes. Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like, you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother? [A 05:17]: My twin. [B 05:18]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home? No. And where was your family home? [A 05:36]: In Gibbon Court, kid. [B 05:40]: What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said taking away her kind of control, so that she had schizophrenia. So that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well, nor that, all that, caring. My dad was an alcoholic as well. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the— they decided I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? Yeah. And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? [A 10:08]: I was 13. Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff public park, it was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going to tell me to do handstands. I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I've not got my pants on. So he said, so that was me to polish 20 pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now. You know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for It seems as though you would have been in Cowarder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem— where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae memba that one. I dunno if that was the one that I ran away fae. I did run away fae one of them, cos the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 4 in a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room. She wouldn't have committed suicide. No, come on, my gran, that's it, the telegram. So they had to tell the teachers about the woman that was here. I don't think it was a good time I had done that, dear, right enough. [B 23:53]: That's fine. Just hold on one moment while I just catch up on the notes, Theresa. [A 23:57]: Right. [B 23:58]: Apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abattoir, he says, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could take it, you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine, don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. [A 34:09]: Yeah, okay, that's fine. [B 34:12]: Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of getting— going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. then it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this to taste now. [B 35:44]: What immediate effects did you experience? [A 35:47]: I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I had told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, this is gnaehandant. [B 41:56]: It is, unfortunately. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardris Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution, um, set of questions completed for Calderhouse. We're going to now move on to Balnahcraig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? [A 43:21]: But that name is that institution For Balmer Craig School. I went to school there, I know. I think, I don't know, I think the school was in that building. Yeah, the school, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: The Balmer, whatever you call it. [B 43:46]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balna Craig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balna Craig? [A 46:02]: That was— I did have a room in my cell. Yeah, I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school. [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we ask for her hand back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based at Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man hurt me, slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, Miss Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? Yeah, I thought it was my birthday. That's Christmas. I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes, that was the one. [A 51:50]: I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me me, do you know what I mean? Because I'd stuck up, that they were all waiting for me at the train station. So I managed to go on the train and I was saying, bye! It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how, um, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were. [B 54:16]: Except, except obviously for the— [A 54:18]: Yeah. [B 54:27]: Was, um, there any rules, uh, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in with him, do you know what I mean? Yeah, but everybody was going to be doing, but he wasn't even going to be doing it with me anyway, do you know what I mean? So I don't know if that'd be allowed if it was abused or not. [B 56:35]: That's fine. So, and that was in relation to physical abuse. Looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know what I'm saying? But even the police just think you're spoiled, you're a spoiled girl. [B 58:41]: So just to confirm, that was the teacher, was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names, and I can't because we stayed in a house one night and it was broken, and we did a toast and egg the next day, and you know, the egg was black. Yeah. Oh my God, I said, I said, I was so hungry, I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balna Craig? [A 64:40]: Oh no, no. [B 64:42]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnahcraig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, and I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Kirkby, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to her room. [A 69:14]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: I was placed in it, and they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt, I do doubt beating the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. That was the thing. [B 70:24]: They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:26]: I think I was cheeky to her, or she would annoy me and I would annoy her and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was the punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for— and Dad drew half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? [A 74:43]: Okay, no, no, no problem. No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for the, um, for Cardross, for the first time of you being there, did you experience, did you, did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over. So Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would willingly take it because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. [A 78:01]: 1994. [B 78:02]: Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning, uh, when we started talking about Balnakrieg, you mentioned that you kept, um, you get getting caught for absconding, do you know, for running away. And could you try to remember at least one of the times you ran away, um, what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back into the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to say, they just lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that was just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they was taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because I'm in a stroke unit. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: It came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually, then told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? Yeah, I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just flung the paper at them. I don't know who got that to come in, but they got that psychologist and I just flung the paper at them. I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. So this is— [A 90:15]: sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians and they were taking me to the church and my mum phoned up and she said no, she needs to go to chapel, so the lady was said to take me to chapel She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up, I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee? Was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school now. I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember anything. That one, honestly, that's fine. It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 13th, 1978, and it was until the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only allowed— they were supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that, but I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would get to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, shut your sail, you can tell the police if you want, but Uncle Jim's going to go to the jail. I says, right, well, I'm not bothered, I'm the one who asked him but he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— Oh, they had a wee parrot and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: They had a wee parrot and it kept doing the stairs when I was polishing the stairs, eh, and used to go F, F-U-C-K, to the wee parrot and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `formatted_transcript` = [A 00:01]: Hello? [B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15th of '68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, put your email address in. Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? Yes. Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like, you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother? [A 05:17]: My twin. [B 05:18]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home? No. And where was your family home? [A 05:36]: In Gibbon Court, kid. [B 05:40]: What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said taking away her kind of control, so that she had schizophrenia. So that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well, nor that, all that, caring. My dad was an alcoholic as well. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the— they decided I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? Yeah. And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? [A 10:08]: I was 13. Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff public park, it was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going to tell me to do handstands. I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I've not got my pants on. So he said, so that was me to polish 20 pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now. You know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for It seems as though you would have been in Cowarder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem— where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae memba that one. I dunno if that was the one that I ran away fae. I did run away fae one of them, cos the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 4 in a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room. She wouldn't have committed suicide. No, come on, my gran, that's it, the telegram. So they had to tell the teachers about the woman that was here. I don't think it was a good time I had done that, dear, right enough. [B 23:53]: That's fine. Just hold on one moment while I just catch up on the notes, Theresa. [A 23:57]: Right. [B 23:58]: Apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abattoir, he says, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could take it, you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine, don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. [A 34:09]: Yeah, okay, that's fine. [B 34:12]: Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of getting— going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. then it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this to taste now. [B 35:44]: What immediate effects did you experience? [A 35:47]: I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I had told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, this is gnaehandant. [B 41:56]: It is, unfortunately. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardris Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution, um, set of questions completed for Calderhouse. We're going to now move on to Balnahcraig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? [A 43:21]: But that name is that institution For Balmer Craig School. I went to school there, I know. I think, I don't know, I think the school was in that building. Yeah, the school, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: The Balmer, whatever you call it. [B 43:46]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balna Craig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balna Craig? [A 46:02]: That was— I did have a room in my cell. Yeah, I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school. [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we ask for her hand back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based at Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man hurt me, slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, Miss Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? Yeah, I thought it was my birthday. That's Christmas. I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes, that was the one. [A 51:50]: I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me me, do you know what I mean? Because I'd stuck up, that they were all waiting for me at the train station. So I managed to go on the train and I was saying, bye! It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how, um, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were. [B 54:16]: Except, except obviously for the— [A 54:18]: Yeah. [B 54:27]: Was, um, there any rules, uh, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in with him, do you know what I mean? Yeah, but everybody was going to be doing, but he wasn't even going to be doing it with me anyway, do you know what I mean? So I don't know if that'd be allowed if it was abused or not. [B 56:35]: That's fine. So, and that was in relation to physical abuse. Looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know what I'm saying? But even the police just think you're spoiled, you're a spoiled girl. [B 58:41]: So just to confirm, that was the teacher, was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names, and I can't because we stayed in a house one night and it was broken, and we did a toast and egg the next day, and you know, the egg was black. Yeah. Oh my God, I said, I said, I was so hungry, I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balna Craig? [A 64:40]: Oh no, no. [B 64:42]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnahcraig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, and I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Kirkby, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to her room. [A 69:14]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: I was placed in it, and they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt, I do doubt beating the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. That was the thing. [B 70:24]: They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:26]: I think I was cheeky to her, or she would annoy me and I would annoy her and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was the punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for— and Dad drew half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? [A 74:43]: Okay, no, no, no problem. No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for the, um, for Cardross, for the first time of you being there, did you experience, did you, did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over. So Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would willingly take it because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. [A 78:01]: 1994. [B 78:02]: Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning, uh, when we started talking about Balnakrieg, you mentioned that you kept, um, you get getting caught for absconding, do you know, for running away. And could you try to remember at least one of the times you ran away, um, what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back into the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to say, they just lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that was just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they was taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because I'm in a stroke unit. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: It came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually, then told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? Yeah, I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just flung the paper at them. I don't know who got that to come in, but they got that psychologist and I just flung the paper at them. I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. So this is— [A 90:15]: sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians and they were taking me to the church and my mum phoned up and she said no, she needs to go to chapel, so the lady was said to take me to chapel She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up, I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee? Was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school now. I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember anything. That one, honestly, that's fine. It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 13th, 1978, and it was until the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only allowed— they were supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that, but I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would get to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, shut your sail, you can tell the police if you want, but Uncle Jim's going to go to the jail. I says, right, well, I'm not bothered, I'm the one who asked him but he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— Oh, they had a wee parrot and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: They had a wee parrot and it kept doing the stairs when I was polishing the stairs, eh, and used to go F, F-U-C-K, to the wee parrot and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hello?\",\"start\":1138,\"end\":1314,\"confidence\":0.643008800000000046992454372229985892772674560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hello, am I through to Theresa Sinclair?\",\"start\":2516,\"end\":4616,\"confidence\":0.8581052000000000123947074825991876423358917236328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":5145,\"end\":5418,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hi Theresa, it's James calling from MMA Legal.\",\"start\":5963,\"end\":8303,\"confidence\":0.916221399999999963625896270968951284885406494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you today?\",\"start\":8367,\"end\":8848,\"confidence\":0.87185349999999994796695546028786338865756988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You okay?\",\"start\":8912,\"end\":9185,\"confidence\":0.74388949999999998130562062215176410973072052001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm fine.\",\"start\":9313,\"end\":9938,\"confidence\":0.79995965999999996132174828744609840214252471923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Good to hear.\",\"start\":10756,\"end\":11333,\"confidence\":0.94732547000000000281261236523278057575225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just before I continue with the call, I just need to ask you 3 questions for data protection purposes.\",\"start\":11974,\"end\":15870,\"confidence\":0.85521499999999994745536469054059125483036041259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you confirm for me your date of birth, please, Theresa?\",\"start\":16447,\"end\":18707,\"confidence\":0.9356980999999999770722070024930872023105621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"15th of '68.\",\"start\":19252,\"end\":21031,\"confidence\":0.834977999999999997982058630441315472126007080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Your postal address for me, please?\",\"start\":21897,\"end\":23404,\"confidence\":0.9061380999999999463767608176567591726779937744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"98 Main Street, Lanarkstown.\",\"start\":24077,\"end\":26081,\"confidence\":0.7485562999999999522771076954086311161518096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and then can you also confirm for me either your email address or your mobile number, please?\",\"start\":27628,\"end\":32120,\"confidence\":0.9060314000000000422829771196120418608188629150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, I think I'll give you my daughter's email address.\",\"start\":33022,\"end\":37392,\"confidence\":0.8328575000000000283506551568279974162578582763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Megan, put your email address in.\",\"start\":40403,\"end\":41672,\"confidence\":0.825748499999999996390442902338691055774688720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is it mine or Megan's?\",\"start\":41835,\"end\":44788,\"confidence\":0.893651250000000008100187187665142118930816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses.\",\"start\":46268,\"end\":52796,\"confidence\":0.5002019399999999560435526291257701814174652099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com.\",\"start\":53970,\"end\":67330,\"confidence\":0.7932027600000000067126393332728184759616851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it is, um, you've passed data protection now.\",\"start\":68190,\"end\":71050,\"confidence\":0.75368880000000004759641569762607105076313018798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just for future reference, it is Megan's email address.\",\"start\":71050,\"end\":74790,\"confidence\":0.91711664000000003849066843031323514878749847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought that, because I don't really do them emails.\",\"start\":74790,\"end\":78110,\"confidence\":0.57491380000000003036575435544364154338836669921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Of course, that's perfectly understandable.\",\"start\":78730,\"end\":80710,\"confidence\":0.75659650000000000513722397954552434384822845458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Don't worry about it, Theresa.\",\"start\":80710,\"end\":82710,\"confidence\":0.6973576500000000510937070430372841656208038330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes.\",\"start\":83200,\"end\":89372,\"confidence\":0.8917286399999999613186218994087539613246917724609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":89838,\"end\":91348,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist.\",\"start\":91669,\"end\":104254,\"confidence\":0.91823299999999996590105411087279208004474639892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I will guide you through the questions in order.\",\"start\":104964,\"end\":106640,\"confidence\":0.78829395999999996025309201286290772259235382080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break.\",\"start\":106897,\"end\":115784,\"confidence\":0.75336974999999994917487811108003370463848114013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete.\",\"start\":118681,\"end\":126194,\"confidence\":0.8396624999999999783284465593169443309307098388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right.\",\"start\":126730,\"end\":127163,\"confidence\":0.56647502999999999051539134597987867891788482666015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":127581,\"end\":128337,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just before we begin, there are 12 stages to the witness statement.\",\"start\":130201,\"end\":134477,\"confidence\":0.90108869999999996469597363102366216480731964111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One being opening and consent.\",\"start\":135103,\"end\":136671,\"confidence\":0.83910483000000002373752749917912296950817108154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Two being your personal background and entry into care.\",\"start\":137043,\"end\":139731,\"confidence\":0.83738064999999994864054997378843836486339569091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm.\",\"start\":140201,\"end\":150921,\"confidence\":0.91643759999999996335162677496555261313915252685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5.\",\"start\":152700,\"end\":160658,\"confidence\":0.8975718599999999991467802828992716968059539794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just so you are aware, these questions will be repeated to you 5 times for each individual institution.\",\"start\":160706,\"end\":169781,\"confidence\":0.85699110000000000564313040740671567618846893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We then have The next part, which is people involved, reporting, and institutional knowledge.\",\"start\":172855,\"end\":178343,\"confidence\":0.85559492999999997575599763877107761800289154052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll ask this once we've gone through each institution.\",\"start\":178455,\"end\":181955,\"confidence\":0.8980169000000000067984728957526385784149169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And movement between placements and leaving care.\",\"start\":182694,\"end\":185198,\"confidence\":0.86482983999999996083118958267732523381710052490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then it's the impact of the experience of care as a whole.\",\"start\":185680,\"end\":189244,\"confidence\":0.72938570000000002568896206867066211998462677001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then 9 would be any support and treatment.\",\"start\":189998,\"end\":192230,\"confidence\":0.85112419999999999742357204013387672603130340576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"10, the evidence and support information.\",\"start\":192567,\"end\":194718,\"confidence\":0.86465519999999995715000977725139819085597991943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"11 goes through previous claims applications or payments that you may or may not have received already.\",\"start\":195393,\"end\":200899,\"confidence\":0.849236850000000043081627154606394469738006591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then reason 12 being the reason reasoning for applying.\",\"start\":201654,\"end\":205130,\"confidence\":0.88606185000000003970654915974591858685016632080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we will begin with the opening and consent.\",\"start\":206670,\"end\":211281,\"confidence\":0.90038865999999995182179191033355891704559326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you comfortable and happy to continue with the witness statement today?\",\"start\":212630,\"end\":216020,\"confidence\":0.79107976000000002070322580038919113576412200927734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":218420,\"end\":218533,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you need anyone with you, a break, or any other further adjustments?\",\"start\":219102,\"end\":222824,\"confidence\":0.899328899999999986647480909596197307109832763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you ever hear silence on my end of the phone, it's just me typing up the notes.\",\"start\":229533,\"end\":233575,\"confidence\":0.61511152999999996193736251370864920318126678466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All right.\",\"start\":233639,\"end\":233736,\"confidence\":0.489670160000000020961152813470107503235340118408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence?\",\"start\":235714,\"end\":242070,\"confidence\":0.92376869999999999816253648532438091933727264404296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":243000,\"end\":243209,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":243838,\"end\":244661,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Now, Theresa, we're just going to go into the personal background and the entry into care.\",\"start\":244984,\"end\":250550,\"confidence\":0.84418607000000001061579268935020081698894500732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you just tell me, where did you grow up and who lived with you before you went into care?\",\"start\":251098,\"end\":255352,\"confidence\":0.86406609999999994808916881083860062062740325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, my mum, dad, my sister.\",\"start\":259540,\"end\":261502,\"confidence\":0.67672140000000002846292090907809324562549591064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My brother, my twin brother, and my other two sisters were married.\",\"start\":264729,\"end\":273982,\"confidence\":0.88543325999999999975642595018143765628337860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we were put in a home for droguies, I think it was supposed to be.\",\"start\":281851,\"end\":287784,\"confidence\":0.8203508999999999939944927973556332290172576904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, my sister went, she went to Aunt Mandy's just to\\u2014 yeah, no worries, I'll come back to that shortly before we move on.\",\"start\":292318,\"end\":301056,\"confidence\":0.6547039999999999526636429436621256172657012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll just continue with, um, just everything before.\",\"start\":301233,\"end\":305034,\"confidence\":0.84428979999999997918536109864362515509128570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So at the moment I've just got like, you lived with your mum and dad, your sister, your brother, and then also your twin brother.\",\"start\":305211,\"end\":311363,\"confidence\":0.79284549999999998082245156183489598333835601806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So does that mean you have two brothers, just to confirm?\",\"start\":311428,\"end\":313928,\"confidence\":0.9010415000000000507185404785559512674808502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, one brother.\",\"start\":314342,\"end\":315307,\"confidence\":0.59180105000000005066596031610970385372638702392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just the one brother?\",\"start\":315452,\"end\":316368,\"confidence\":0.83946290000000001185753717436455190181732177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My twin.\",\"start\":317798,\"end\":318522,\"confidence\":0.77538969999999995952322251469013281166553497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home?\",\"start\":318763,\"end\":324858,\"confidence\":0.71752775000000001970335006262757815420627593994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":329945,\"end\":330057,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And where was your family home?\",\"start\":333537,\"end\":335116,\"confidence\":0.68861662999999995182776046931394375860691070556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In Gibbon Court, kid.\",\"start\":336959,\"end\":338098,\"confidence\":0.8156583299999999869811517783091403543949127197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What number?\",\"start\":340255,\"end\":340611,\"confidence\":0.75159925000000005201883368499693460762500762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, 3.\",\"start\":340660,\"end\":341891,\"confidence\":0.5679220000000000379003495254437439143657684326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ben Coit Crescent.\",\"start\":342020,\"end\":342976,\"confidence\":0.759726459999999992334096532431431114673614501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you spell that for me, please?\",\"start\":343397,\"end\":344790,\"confidence\":0.827732099999999970663111525936983525753021240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. And that was Crescent, did you say?\",\"start\":346400,\"end\":361770,\"confidence\":0.54758329999999999504467496080906130373477935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What area?\",\"start\":365847,\"end\":368391,\"confidence\":0.7814438299999999504308334508095867931842803955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Lennoxtown.\",\"start\":370048,\"end\":370612,\"confidence\":0.56286110000000000308517655867035500705242156982421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":372527,\"end\":373430,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was home life like before care?\",\"start\":377942,\"end\":381102,\"confidence\":0.85746120000000003447127028266550041735172271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And try to include any relevant family health, education, or social work difficulties that are relevant.\",\"start\":381716,\"end\":388598,\"confidence\":0.83934264999999996792467982231755740940570831298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"[Speaker:JANE] Well, when I went to the panel, my mum just\\u2014 she was no well, so she just said taking away her kind of control, so that she had schizophrenia.\",\"start\":391380,\"end\":401751,\"confidence\":0.6579764999999999641744352629757486283779144287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that's how my dad tried to get me kept out.\",\"start\":401831,\"end\":406191,\"confidence\":0.49897358000000002764551254585967399179935455322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I think I was in Calder Park when my sister's man, he managed to get me out.\",\"start\":406256,\"end\":413727,\"confidence\":0.78692919999999999536299810642958618700504302978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was in their care for a wee while, but then I wouldn't go to school, so I was back in again.\",\"start\":414730,\"end\":419126,\"confidence\":0.49467030000000000722337745173717848956584930419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home?\",\"start\":420218,\"end\":428262,\"confidence\":0.6889972699999999949938001009286381304264068603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean?\",\"start\":429476,\"end\":443177,\"confidence\":0.58552784000000002162522605431149713695049285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My dad was greeting and that, and so was I greeting.\",\"start\":445246,\"end\":447563,\"confidence\":0.6895521000000000011453948900452814996242523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was just my mum wasn't well.\",\"start\":448962,\"end\":450233,\"confidence\":0.54096454000000004924686436424963176250457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't know that at the time, obviously.\",\"start\":450314,\"end\":452421,\"confidence\":0.550293200000000037874769986956380307674407958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I can all understand it all now, you know what I mean?\",\"start\":453370,\"end\":456951,\"confidence\":0.536157699999999959317165121319703757762908935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":460616,\"end\":461401,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how would you say your education was like before you went into care?\",\"start\":465530,\"end\":468763,\"confidence\":0.7502457000000000153505652633612044155597686767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was always dogging school.\",\"start\":472878,\"end\":475941,\"confidence\":0.8034244999999999858886212678044103085994720458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He was always dodging school.\",\"start\":479782,\"end\":480680,\"confidence\":0.579685149999999982384224495035596191883087158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":484369,\"end\":484385,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And just the way my mum would be no well, nor that, all that, caring.\",\"start\":484677,\"end\":488124,\"confidence\":0.672169400000000027972646421403624117374420166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My dad was an alcoholic as well.\",\"start\":488221,\"end\":489970,\"confidence\":0.819104550000000042331294025643728673458099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did you come to enter care?\",\"start\":508076,\"end\":510844,\"confidence\":0.83239125999999996619038711287430487573146820068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Who made the decision, and were you told the reasons as to why you was going into care?\",\"start\":511071,\"end\":515862,\"confidence\":0.81705784999999997442188259810791350901126861572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was some panel I went to.\",\"start\":517826,\"end\":519364,\"confidence\":0.800178199999999950620122035616077482700347900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm trying to think.\",\"start\":521661,\"end\":523207,\"confidence\":0.7055397599999999602715661239926703274250030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In fact, it was in Kilceith.\",\"start\":523372,\"end\":524754,\"confidence\":0.86869096999999995123431517640710808336734771728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a panel to say if we went to\\u2014 that's what I was took, a children's panel.\",\"start\":525696,\"end\":530575,\"confidence\":0.88511499999999998511412968582590110599994659423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that's the\\u2014 they decided I was getting away, so they took my wee lad there.\",\"start\":533022,\"end\":536818,\"confidence\":0.705795100000000008577671906095929443836212158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care?\",\"start\":538087,\"end\":544053,\"confidence\":0.886351499999999958845364744774997234344482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, I can't remember that much time back.\",\"start\":544913,\"end\":547442,\"confidence\":0.58642640000000001432312046745209954679012298583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine, Theresa, don't worry.\",\"start\":547588,\"end\":550247,\"confidence\":0.7130379700000000209314521271153353154659271240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you have any siblings, Theresa?\",\"start\":563474,\"end\":565939,\"confidence\":0.8842724600000000378940967493690550327301025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":570040,\"end\":570088,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And were you separated from any of them during your time in care?\",\"start\":570137,\"end\":573581,\"confidence\":0.821921169999999978728055793908424675464630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was away for them all, aye.\",\"start\":577213,\"end\":579446,\"confidence\":0.61628680000000002348059524592827074229717254638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well.\",\"start\":586370,\"end\":597011,\"confidence\":0.53238339999999995111323869423358701169490814208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time?\",\"start\":600630,\"end\":605870,\"confidence\":0.88777110000000003520170821502688340842723846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was 13.\",\"start\":608600,\"end\":609486,\"confidence\":0.798416299999999967695885061402805149555206298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, I felt terrible.\",\"start\":609985,\"end\":610887,\"confidence\":0.89587300000000003041833451788988895714282989501953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I hated it.\",\"start\":611596,\"end\":612193,\"confidence\":0.93213456999999999563755181952728889882564544677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't like it, but I couldn't help it.\",\"start\":612338,\"end\":615979,\"confidence\":0.7962257999999999835694097782834433019161224365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I ended up\\u2014 I was in a Cardiff public park, it was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going to tell me to do handstands.\",\"start\":616108,\"end\":637797,\"confidence\":0.5084608999999999934260586087475530803203582763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not doing handstands, I was in my nightie.\",\"start\":639876,\"end\":642010,\"confidence\":0.65047573999999996896548282165895216166973114013671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I was like, I said, I'm not doing a handstand because I've not got my pants on.\",\"start\":643658,\"end\":647324,\"confidence\":0.5884150999999999687162244299543090164661407470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he said, so that was me to polish 20 pair of boots.\",\"start\":649305,\"end\":653389,\"confidence\":0.8855593999999999965666575008071959018707275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I knew that wasn't right at the time, do you know what I mean?\",\"start\":654841,\"end\":657601,\"confidence\":0.6822248699999999832499497642857022583484649658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I didn't know why he was the boot Yeah, of course.\",\"start\":657666,\"end\":660720,\"confidence\":0.59789305999999997620619751614867709577083587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll come back to that once it gets there.\",\"start\":660785,\"end\":663081,\"confidence\":0.815755840000000009837322068051435053348541259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, the institution questions, try to keep each answer relevant to each question as well, just so we can\\u2014 once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care.\",\"start\":663355,\"end\":688429,\"confidence\":0.80214344999999998009343471494503319263458251953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just don't want you to try and get too ahead of yourself, that's all.\",\"start\":688750,\"end\":691589,\"confidence\":0.52028214999999999879065626373630948364734649658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But, um, what you could say is very\\u2014 it's obviously very important, and it was something we'll go through very soon.\",\"start\":691718,\"end\":697862,\"confidence\":0.482791899999999996051514017381123267114162445068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded?\",\"start\":697958,\"end\":710375,\"confidence\":0.771534799999999965081087793805636465549468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll bring you in my medical records.\",\"start\":717547,\"end\":719841,\"confidence\":0.8290413599999999494372104891226626932621002197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't really know some of the questions you're asking me.\",\"start\":720033,\"end\":723082,\"confidence\":0.49625187999999997856548361596651375293731689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health.\",\"start\":724124,\"end\":740825,\"confidence\":0.64553729999999998057091943337582051753997802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A vulnerable child, probably, because I was abused by my mum's brother.\",\"start\":742838,\"end\":753412,\"confidence\":0.91695479999999995879278458232874982059001922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"By your mum's what, sorry?\",\"start\":754928,\"end\":756267,\"confidence\":0.492845099999999980422416001601959578692913055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum's brother.\",\"start\":756622,\"end\":757493,\"confidence\":0.76830995000000001926565573739935643970966339111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time..\",\"start\":762421,\"end\":771340,\"confidence\":0.494204639999999972843625073437578976154327392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that came up and they came to my house about it because it had happened to his daughter as well.\",\"start\":771340,\"end\":777160,\"confidence\":0.7784247399999999483810597666888497769832611083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But he's now passed away, so that's out the question now.\",\"start\":777220,\"end\":781410,\"confidence\":0.61714583999999994556873161855037324130535125732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":781480,\"end\":782320,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":783060,\"end\":783300,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now.\",\"start\":783300,\"end\":792620,\"confidence\":0.49835580000000001543725147712393663823604583740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But at the time I didn't understand it.\",\"start\":792620,\"end\":794860,\"confidence\":0.60145450000000000301270119962282478809356689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends.\",\"start\":794860,\"end\":804822,\"confidence\":0.778917199999999976256503941840492188930511474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I worked up in Campsie Glen.\",\"start\":804870,\"end\":806770,\"confidence\":0.875427399999999966695440889452584087848663330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'd go out at the weekends.\",\"start\":807624,\"end\":810087,\"confidence\":0.7803588500000000482970108350855298340320587158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair.\",\"start\":811526,\"end\":821355,\"confidence\":0.90230049999999994980726114590652287006378173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember the name of that one.\",\"start\":822650,\"end\":824221,\"confidence\":0.69688969999999994531236779948812909424304962158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, it was a Scouse bit there.\",\"start\":824270,\"end\":825954,\"confidence\":0.6140873399999999815435103300842456519603729248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Prison.\",\"start\":828320,\"end\":829031,\"confidence\":0.60146310000000002826681111400830559432506561279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's okay if you can't remember, don't, don't, um, worry yourself too much.\",\"start\":831620,\"end\":835632,\"confidence\":0.60983379999999998144488699836074374616146087646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's the\\u2014 that's concluding the personal background and entry into care.\",\"start\":836166,\"end\":841539,\"confidence\":0.87884700000000004482814119910472072660923004150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah.\",\"start\":841668,\"end\":849196,\"confidence\":0.92005449999999999732835931354202330112457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We have that your first care setting was Calder House, and this was in Blantyre.\",\"start\":850644,\"end\":855100,\"confidence\":0.905118050000000007315748007385991513729095458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14.\",\"start\":855229,\"end\":866529,\"confidence\":0.95956289999999999640323267158237285912036895751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You was placed there by the authority of South Lanarkshire Council following the panel hearing.\",\"start\":867991,\"end\":874623,\"confidence\":0.92607019999999995452100165493902750313282012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The second case that we have is\\u2014 apologies for the pronunciation\\u2014 but Balmacraig School, the location of that being Perth.\",\"start\":875860,\"end\":885559,\"confidence\":0.83816720000000000112549969344399869441986083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross.\",\"start\":886555,\"end\":898675,\"confidence\":0.94890079999999998872084461254416964948177337646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute.\",\"start\":899558,\"end\":915819,\"confidence\":0.9383122299999999693653762733447365462779998779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Being on remand for an assessment.\",\"start\":916413,\"end\":919718,\"confidence\":0.86442710000000000380993014914565719664096832275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee.\",\"start\":920905,\"end\":938717,\"confidence\":0.9306747300000000056030557971098460257053375244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute.\",\"start\":939920,\"end\":960312,\"confidence\":0.8793040500000000037061909097246825695037841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And this was before you was then released into the care of your sister, I believe.\",\"start\":960474,\"end\":967497,\"confidence\":0.8970496999999999498953684451407752931118011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, released to your sister.\",\"start\":968095,\"end\":969439,\"confidence\":0.7847581999999999613493173455935902893543243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And from the chronology of The placement chronology, is that correct?\",\"start\":970353,\"end\":975198,\"confidence\":0.902134400000000002961542122648097574710845947265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":977580,\"end\":978097,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in\\u2014 I thought I was in Hedges Park for a few years because I've been at school at that place.\",\"start\":978275,\"end\":985841,\"confidence\":0.84285193999999996616878661370719783008098602294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what, as a collective, you would have been in Calder House for It seems as though you would have been in Cowarder House for the duration of like 3 and a half years to 4 years.\",\"start\":987060,\"end\":1006174,\"confidence\":0.87049454000000003883741328536416403949260711669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's right.\",\"start\":1006286,\"end\":1007410,\"confidence\":0.558114769999999982275085130822844803333282470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":1007650,\"end\":1008292,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so now it's part 4, is the compact placement sheet.\",\"start\":1008998,\"end\":1013346,\"confidence\":0.86719113999999997144385588399018160998821258544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So being, um, how many questions?\",\"start\":1013427,\"end\":1016170,\"confidence\":0.8116516499999999467718225787393748760223388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12.\",\"start\":1016219,\"end\":1021273,\"confidence\":0.80439150000000003704059281517402268946170806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there'll be 12 questions I'll be asking you in relation to each institution.\",\"start\":1021610,\"end\":1025669,\"confidence\":0.9201649400000000422750190409715287387371063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"These questions will be repeated questions for each institutional care setting.\",\"start\":1026183,\"end\":1031043,\"confidence\":0.87980219999999997870787638021283783018589019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre.\",\"start\":1031700,\"end\":1062442,\"confidence\":0.8868323000000000178033587872050702571868896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I cannae mind that Ryde hostel thing.\",\"start\":1062700,\"end\":1064970,\"confidence\":0.6138841999999999909931602815049700438976287841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I cannae mem\\u2014 where was that?\",\"start\":1065421,\"end\":1066871,\"confidence\":0.49393989999999998730118022649548947811126708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was in Dunoon.\",\"start\":1067903,\"end\":1069402,\"confidence\":0.8143381499999999828531827006372623145580291748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Dunoon?\",\"start\":1070562,\"end\":1070868,\"confidence\":0.80320899999999995078070469389786012470722198486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I cannae memba that one.\",\"start\":1070981,\"end\":1072158,\"confidence\":0.61026369999999996451833794708363711833953857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I dunno if that was the one that I ran away fae.\",\"start\":1072351,\"end\":1074785,\"confidence\":0.70413274000000003471910758889862336218357086181640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I did run away fae one of them, cos the man slapped me.\",\"start\":1079494,\"end\":1082820,\"confidence\":0.6122603399999999584935039820265956223011016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away.\",\"start\":1084216,\"end\":1096240,\"confidence\":0.54471623999999996268428503753966651856899261474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was running away there too.\",\"start\":1097058,\"end\":1098648,\"confidence\":0.6846733000000000401996658183634281158447265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's understandable.\",\"start\":1099547,\"end\":1101377,\"confidence\":0.612014700000000022583890313399024307727813720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording.\",\"start\":1102099,\"end\":1116620,\"confidence\":0.8518767400000000211690576179535128176212310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And also, if you just can't remember or you can't answer the question due to not remembering, that is fine.\",\"start\":1117219,\"end\":1123490,\"confidence\":0.61847200000000002173550228690146468579769134521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you state that, we'll just move on to the next questions, okay?\",\"start\":1123910,\"end\":1126666,\"confidence\":0.8527362000000000552546453036484308540821075439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1128257,\"end\":1128595,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So this will be for your first SS\\u2014 first institution being Calder House.\",\"start\":1129061,\"end\":1134301,\"confidence\":0.93764645000000002017515043917228467762470245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there?\",\"start\":1136344,\"end\":1150610,\"confidence\":0.9399419399999999757966406832565553486347198486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He thought I was in there when I was 13.\",\"start\":1150690,\"end\":1152941,\"confidence\":0.76532999999999995477395486886962316930294036865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They kept saying I was 14, but I don't know.\",\"start\":1154194,\"end\":1156487,\"confidence\":0.62151199999999995338129110677982680499553680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I thought I was put in when I was 13.\",\"start\":1156779,\"end\":1158960,\"confidence\":0.65961970000000003100382173215621151030063629150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I don't know.\",\"start\":1160215,\"end\":1163229,\"confidence\":0.62970389999999998309476723079569637775421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I must have been 14.\",\"start\":1165240,\"end\":1167410,\"confidence\":0.83768100000000000893152218850445933640003204345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If I'd been 14 then, I can't mind.\",\"start\":1167410,\"end\":1170370,\"confidence\":0.78605990000000003359303946126601658761501312255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I can remember that the thing that's happened in there was atrocious, you know what I mean?\",\"start\":1172170,\"end\":1178250,\"confidence\":0.8635152600000000067126393332728184759616851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1178250,\"end\":1178530,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was the two lasses that ran away, they were made to clean a barn out with toothbrush.\",\"start\":1178530,\"end\":1186040,\"confidence\":0.610734050000000028290969567024149000644683837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong.\",\"start\":1187290,\"end\":1193590,\"confidence\":0.7548928999999999778225401314557529985904693603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean?\",\"start\":1195510,\"end\":1202610,\"confidence\":0.74816585000000002114717290169210173189640045166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because I was just telling the woman the next day, I was telling all the women.\",\"start\":1202610,\"end\":1206440,\"confidence\":0.8165160399999999984999021762632764875888824462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon.\",\"start\":1208130,\"end\":1223810,\"confidence\":0.75178029999999995691695175992208532989025115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so what type of setting was it at Calder House?\",\"start\":1223810,\"end\":1225330,\"confidence\":0.8926195999999999575180709143751300871372222900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was 4-bedroom, I think.\",\"start\":1227665,\"end\":1233887,\"confidence\":0.890669350000000026312818590668030083179473876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say it again.\",\"start\":1234983,\"end\":1235532,\"confidence\":0.6422215000000000006963318810448981821537017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"4-bedroom.\",\"start\":1236196,\"end\":1237102,\"confidence\":0.68259513000000004989686885892297141253948211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A 4-kind room?\",\"start\":1238315,\"end\":1239319,\"confidence\":0.8898580000000000378435061065829358994960784912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A 4-bedroom.\",\"start\":1240015,\"end\":1241358,\"confidence\":0.68891259999999998608899431928875856101512908935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4-bedroom.\",\"start\":1242667,\"end\":1243572,\"confidence\":0.68259513000000004989686885892297141253948211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I think.\",\"start\":1244688,\"end\":1246158,\"confidence\":0.7674345000000000194262383956811390817165374755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1247451,\"end\":1247548,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was this a residential school, an assessment centre?\",\"start\":1247613,\"end\":1250945,\"confidence\":0.812464700000000039636915971641428768634796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Assessment centre.\",\"start\":1251172,\"end\":1251756,\"confidence\":0.6825052499999999522373173022060655057430267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was assessment centre.\",\"start\":1251820,\"end\":1253376,\"confidence\":0.8290239600000000042001602196251042187213897705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And at your first time at Calder House, how long was you\\u2014 for your time at Calder House, how long was you there for?\",\"start\":1257916,\"end\":1265018,\"confidence\":0.93200605999999996953420122736133635044097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think 3 weeks, and then that's when I went to Dundee.\",\"start\":1267960,\"end\":1270983,\"confidence\":0.89965963000000004345935167293646372854709625244140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":1274206,\"end\":1276232,\"confidence\":0.5762886000000000397136545871035195887088775634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House?\",\"start\":1277228,\"end\":1287348,\"confidence\":0.8454390000000000515711917614680714905261993408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school\\/work, food, clothing, hygiene, and how\\u2014 if you had access to contact with your family?\",\"start\":1287993,\"end\":1305495,\"confidence\":0.90111010000000002495568196536623872816562652587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour.\",\"start\":1307199,\"end\":1316470,\"confidence\":0.84768840000000000856061888043768703937530517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the accommodation like where you were staying?\",\"start\":1327069,\"end\":1329861,\"confidence\":0.90047259999999995638830796451657079160213470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was your bedroom like?\",\"start\":1330620,\"end\":1331895,\"confidence\":0.87263729999999994912940337599138729274272918701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was like 4 in a room, I think.\",\"start\":1332575,\"end\":1334544,\"confidence\":0.888677500000000009094947017729282379150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"40 per room?\",\"start\":1335260,\"end\":1336382,\"confidence\":0.8505521000000000331198179992497898638248443603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4 people per room.\",\"start\":1336578,\"end\":1338251,\"confidence\":0.7394916400000000056280669014086015522480010986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry.\",\"start\":1338508,\"end\":1338733,\"confidence\":0.50921240000000000947011358221061527729034423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was the\\u2014 what was the hygiene of the room like?\",\"start\":1342607,\"end\":1345758,\"confidence\":0.818892799999999976279241309384815394878387451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it clean?\",\"start\":1345822,\"end\":1346352,\"confidence\":0.84540059999999994655439650159678421914577484130859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was clean, uh-huh.\",\"start\":1347108,\"end\":1348112,\"confidence\":0.5655618000000000034077629607054404914379119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was you provided any clothes?\",\"start\":1350283,\"end\":1351790,\"confidence\":0.81520789999999998531876599372480995953083038330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Ah, they were defective clothes.\",\"start\":1352616,\"end\":1355192,\"confidence\":0.90361740000000001504787405792740173637866973876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah yeah, people had already used it, wasn't it?\",\"start\":1357515,\"end\":1359800,\"confidence\":0.64288365999999996791558487529982812702655792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like new clothes and that.\",\"start\":1359898,\"end\":1361008,\"confidence\":0.735103300000000015046452972455881536006927490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was used clothes.\",\"start\":1362078,\"end\":1362977,\"confidence\":0.74113079999999997848902921759872697293758392333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was used clothes.\",\"start\":1363043,\"end\":1364662,\"confidence\":0.74113079999999997848902921759872697293758392333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what would you say the hygiene of the clothes like?\",\"start\":1366871,\"end\":1368609,\"confidence\":0.8097433400000000336405037160147912800312042236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were they clean or were they dirty?\",\"start\":1368674,\"end\":1369697,\"confidence\":0.67532859999999994560226923567824997007846832275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They were dirty.\",\"start\":1371110,\"end\":1372441,\"confidence\":0.92178780000000004601901082423864863812923431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1373659,\"end\":1376485,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was your daily routine like at Calder House?\",\"start\":1380770,\"end\":1384072,\"confidence\":0.9227608000000000476603645438444800674915313720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't really mind much.\",\"start\":1390191,\"end\":1391386,\"confidence\":0.58705013999999999807499762027873657643795013427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":1392613,\"end\":1393081,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that\\u2014 I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room.\",\"start\":1395600,\"end\":1414173,\"confidence\":0.6168981000000000047833736971369944512844085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She wouldn't have committed suicide.\",\"start\":1415137,\"end\":1416645,\"confidence\":0.52290749999999996955324377267970703542232513427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, come on, my gran, that's it, the telegram.\",\"start\":1416711,\"end\":1419185,\"confidence\":0.55651413999999999049350662971846759319305419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they had to tell the teachers about the woman that was here.\",\"start\":1420430,\"end\":1427365,\"confidence\":0.73854386999999999119381755008362233638763427734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't think it was a good time I had done that, dear, right enough.\",\"start\":1428647,\"end\":1431467,\"confidence\":0.790756800000000037442760003614239394664764404296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":1433023,\"end\":1434141,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just hold on one moment while I just catch up on the notes, Theresa.\",\"start\":1434611,\"end\":1436875,\"confidence\":0.810199200000000008259348760475404560565948486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right.\",\"start\":1437471,\"end\":1437868,\"confidence\":0.56647502999999999051539134597987867891788482666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Apologies.\",\"start\":1438199,\"end\":1439141,\"confidence\":0.57709544999999995429362797949579544365406036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So moving on to the next question.\",\"start\":1443325,\"end\":1444601,\"confidence\":0.8008998000000000505593789057456888258457183837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did staff and other children genuinely treat you?\",\"start\":1445102,\"end\":1448751,\"confidence\":0.58762926000000004211898385619861073791980743408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, I was saying that they were bullying my friend, but I wasn't letting them.\",\"start\":1450280,\"end\":1454526,\"confidence\":0.598018900000000019900880943168886005878448486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was setting up for, you know what I mean?\",\"start\":1455807,\"end\":1457330,\"confidence\":0.8144151600000000268408939518849365413188934326171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The children were bullying my friend.\",\"start\":1458595,\"end\":1460354,\"confidence\":0.9023491999999999624293423039489425718784332275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But the children didn't treat you that way?\",\"start\":1468284,\"end\":1471609,\"confidence\":0.7582335000000000047037929107318632304668426513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They didn't bully you?\",\"start\":1471674,\"end\":1472417,\"confidence\":0.6116411999999999959953811412560753524303436279296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, no, I'm glad they stuck up for us.\",\"start\":1473127,\"end\":1477211,\"confidence\":0.69683930000000005033911065766005776822566986083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's tend to what happens with bullies though, isn't it?\",\"start\":1477389,\"end\":1479554,\"confidence\":0.63875300000000001521271997262374497950077056884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They don't like it when people stand up to them.\",\"start\":1479651,\"end\":1481380,\"confidence\":0.74827385000000001813447170206927694380283355712890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, they're afraid, aren't they?\",\"start\":1481445,\"end\":1482996,\"confidence\":0.6343353400000000252845211434760130941867828369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the staff treat you at Calder House?\",\"start\":1493375,\"end\":1495904,\"confidence\":0.88619137000000003379085455890162847936153411865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think the staff were doing it to that kid, apart from that man.\",\"start\":1500073,\"end\":1506693,\"confidence\":0.69812149999999995042543332601781003177165985107421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I think the staff, the other staff were all right.\",\"start\":1507874,\"end\":1510920,\"confidence\":0.75423545000000002946904942291439510881900787353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you say apart from that man, can you remember his name at all?\",\"start\":1511948,\"end\":1515837,\"confidence\":0.7720197399999999543496187470736913383007049560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't, no, I can't remember his name.\",\"start\":1515901,\"end\":1517861,\"confidence\":0.704149099999999972254727254039607942104339599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there any descriptive features that you remember at all?\",\"start\":1518539,\"end\":1521544,\"confidence\":0.876677499999999998436805981327779591083526611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh, like, did he have any tattoos?\",\"start\":1524100,\"end\":1525789,\"confidence\":0.8596821999999999519559423788450658321380615234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"A big man, just a big man.\",\"start\":1526208,\"end\":1527882,\"confidence\":0.62679373999999998812171497775125317275524139404296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Fat man.\",\"start\":1528558,\"end\":1529057,\"confidence\":0.87823890000000004452118673725635744631290435791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's what I can explain.\",\"start\":1529202,\"end\":1532421,\"confidence\":0.7850953000000000514546627528034150600433349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Horrible face.\",\"start\":1533660,\"end\":1534292,\"confidence\":0.9695583599999999524499116887454874813556671142578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Horrible looking face.\",\"start\":1534858,\"end\":1535823,\"confidence\":0.97510569999999996415596115184598602354526519775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, quite a scary man.\",\"start\":1537340,\"end\":1541793,\"confidence\":0.57925283999999999107188841662718914449214935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I just can't remember his name.\",\"start\":1545180,\"end\":1547327,\"confidence\":0.539176499999999947476680972613394260406494140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":1548180,\"end\":1549146,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was, um, sorry, there's some things that things can\\u2014 did he have any, did he have any hair or anything like that?\",\"start\":1549259,\"end\":1558392,\"confidence\":0.71380549999999998167510284474701620638370513916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did he have long or short hair?\",\"start\":1558521,\"end\":1560068,\"confidence\":0.9222852599999999956281726554152555763721466064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I think he was kind of bald, slightly bald.\",\"start\":1560294,\"end\":1570660,\"confidence\":0.5855852999999999752844814793206751346588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean.\",\"start\":1571031,\"end\":1575419,\"confidence\":0.719881800000000016126477930811233818531036376953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":1575958,\"end\":1582725,\"confidence\":0.708617700000000017013235265039838850498199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next question may be a bit distressing, so just try and answer it in the best way you possibly can.\",\"start\":1583387,\"end\":1589503,\"confidence\":0.59602122999999995744957459464785642921924591064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anything happen to you there that you now consider abuse, neglect, or harmful?\",\"start\":1590590,\"end\":1596121,\"confidence\":0.7806971700000000513597342433058656752109527587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Remember that, man?\",\"start\":1597153,\"end\":1598733,\"confidence\":0.76853614999999997348112401596154086291790008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's the boost.\",\"start\":1599329,\"end\":1600699,\"confidence\":0.5225535999999999514642468056990765035152435302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean?\",\"start\":1601403,\"end\":1604437,\"confidence\":0.7394311399999999867560518396203406155109405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, hold on one second.\",\"start\":1605357,\"end\":1606907,\"confidence\":0.68319249999999998035349335623322986066341400146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's a red one.\",\"start\":1611950,\"end\":1612688,\"confidence\":0.67558240000000002734026338657713495194911956787109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it.\",\"start\":1621110,\"end\":1628709,\"confidence\":0.7075770999999999588681021123193204402923583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on one moment.\",\"start\":1630639,\"end\":1632825,\"confidence\":0.76652430000000004728377689389162696897983551025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Nothing was done about it.\",\"start\":1639742,\"end\":1640778,\"confidence\":0.7458436999999999983401721692644059658050537109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":1641425,\"end\":1641927,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did you experience\\u2014 looking back, did you experience anything that you'd now consider as physical or emotional abuse?\",\"start\":1642073,\"end\":1651285,\"confidence\":0.56206560000000005405951242209994234144687652587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole.\",\"start\":1655483,\"end\":1665818,\"confidence\":0.7575924400000000336063976646983064711093902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I would get out the door, and the abattoir, he says, 'I was just coming to get you,' because they were all seeing the looks through the keyhole.\",\"start\":1666012,\"end\":1674037,\"confidence\":0.81901440000000003127667014268808998167514801025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second.\",\"start\":1675164,\"end\":1675808,\"confidence\":0.64591235000000002397513299001730047166347503662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I didn't think it was just me, it was other ones.\",\"start\":1677290,\"end\":1679480,\"confidence\":0.66709450000000003466738007773528806865215301513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what he was doing to the other ones.\",\"start\":1679544,\"end\":1681522,\"confidence\":0.7115517000000000091830543169635348021984100341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Friends.\",\"start\":1682933,\"end\":1683257,\"confidence\":0.695427000000000017365664461976848542690277099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole.\",\"start\":1683419,\"end\":1693763,\"confidence\":0.73732834999999996572483951240428723394870758056640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that'd be stressful, that'd be stressful in the morning.\",\"start\":1698655,\"end\":1701463,\"confidence\":0.7014055999999999624350266458350233733654022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, get my clothes on and all that, mate.\",\"start\":1702286,\"end\":1705579,\"confidence\":0.7496536400000000099907992989756166934967041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The thought of him just looking through that keyhole, just put a housecoat up.\",\"start\":1706747,\"end\":1710053,\"confidence\":0.67477149999999996854427308790036477148532867431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm sure my hangar could take it, you know what I mean?\",\"start\":1710290,\"end\":1713600,\"confidence\":0.6562672000000000505082198287709616124629974365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":1714036,\"end\":1715085,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"This may\\u2014 moving on to the next question.\",\"start\":1721340,\"end\":1723509,\"confidence\":0.88523143999999998055017158549162559211254119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability.\",\"start\":1723685,\"end\":1731415,\"confidence\":0.71809120000000004058193781020236201584339141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And who was involved or responsible for the abuse that you endured at your time in Calder House?\",\"start\":1731897,\"end\":1738315,\"confidence\":0.732095099999999998630073605454526841640472412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That would have been the workers, maybe.\",\"start\":1744553,\"end\":1748237,\"confidence\":0.77966539999999995291801724306424148380756378173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":1748336,\"end\":1748729,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Then there was used to be a room you could get in, so that would be the heat, like the hedge one.\",\"start\":1757219,\"end\":1762145,\"confidence\":0.843840099999999981861265041516162455081939697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say that again.\",\"start\":1762988,\"end\":1763685,\"confidence\":0.6831715000000000426183532908908091485500335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It would be the hedge one, the room you'd get in, a room with a hedge in.\",\"start\":1764268,\"end\":1768364,\"confidence\":0.8870793999999999623895519107463769614696502685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A headroom, did you say?\",\"start\":1770204,\"end\":1771373,\"confidence\":0.80992823999999996598120333146653138101100921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, they were the head person.\",\"start\":1771763,\"end\":1773355,\"confidence\":0.685287100000000037880454328842461109161376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Head pressing?\",\"start\":1774362,\"end\":1774979,\"confidence\":0.8280127999999999932612126940512098371982574462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":1776690,\"end\":1776706,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A head pressing room?\",\"start\":1777677,\"end\":1778762,\"confidence\":0.8352332000000000089556806415203027427196502685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, the head worker.\",\"start\":1779620,\"end\":1787468,\"confidence\":0.55269840000000003410463023101328872144222259521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The head worker?\",\"start\":1788920,\"end\":1789776,\"confidence\":0.79869025999999998521872157652978785336017608642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":1790276,\"end\":1790405,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know how you would go to the staff room?\",\"start\":1790760,\"end\":1792598,\"confidence\":0.74994475000000004882849680143408477306365966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1794085,\"end\":1794313,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, they would have a staff room in their cell, so you would go to them.\",\"start\":1794982,\"end\":1798095,\"confidence\":0.89997183999999996739660446110065095126628875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Get in, bother me or whatever.\",\"start\":1798313,\"end\":1800987,\"confidence\":0.60916899999999996051514017381123267114162445068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, were there any, um, apologies, hold on.\",\"start\":1805937,\"end\":1818313,\"confidence\":0.7192602999999999635605263392790220677852630615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so the next question, try to take your time with answering the question.\",\"start\":1820992,\"end\":1824618,\"confidence\":0.81900804999999998745607854289119131863117218017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And if you would like to take a moment before answering the question, that is perfectly fine.\",\"start\":1825403,\"end\":1829064,\"confidence\":0.569779000000000035441871659713797271251678466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you give one clear example of what happened?\",\"start\":1830285,\"end\":1833448,\"confidence\":0.7927551999999999932100536170764826238155364990234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As in, sorry, could you give one clear example of the abuse that you were a victim to?\",\"start\":1834620,\"end\":1840577,\"confidence\":0.81782067000000002732207349254167638719081878662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where and when did it occur?\",\"start\":1841364,\"end\":1842777,\"confidence\":0.8711607999999999574214371023117564618587493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened before the abuse started, during the abuse, and afterwards?\",\"start\":1843852,\"end\":1849536,\"confidence\":0.5102573599999999931497995930840261280536651611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, me and my sister had run away, so\\u2014 You had run away, sorry?\",\"start\":1854154,\"end\":1859264,\"confidence\":0.60908799999999996277466607352835126221179962158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too.\",\"start\":1859601,\"end\":1866560,\"confidence\":0.81910263999999999295908992280601523816585540771484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them.\",\"start\":1867316,\"end\":1876246,\"confidence\":0.8860704299999999644654735675430856645107269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it started from them running away?\",\"start\":1878272,\"end\":1879858,\"confidence\":0.6984111699999999700594344176352024078369140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Nice.\",\"start\":1880035,\"end\":1881006,\"confidence\":0.7344969999999999554773921772721223533153533935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what happened, um, following you not telling them about the two girls running away?\",\"start\":1885939,\"end\":1891030,\"confidence\":0.73181653000000002062819248749292455613613128662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I was with them.\",\"start\":1893960,\"end\":1894656,\"confidence\":0.79517614999999997049684452576912008225917816162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was there.\",\"start\":1895188,\"end\":1895590,\"confidence\":0.6748336999999999807897665959899313747882843017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was the one to go because I think I was getting it.\",\"start\":1895751,\"end\":1898165,\"confidence\":0.6263313999999999825973873157636262476444244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought I was getting it.\",\"start\":1898986,\"end\":1901047,\"confidence\":0.589300900000000016376588973798789083957672119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was to go to another place.\",\"start\":1902600,\"end\":1904818,\"confidence\":0.82422300000000003894484734701109118759632110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was the one on Perth, I think.\",\"start\":1904980,\"end\":1909723,\"confidence\":0.86444043999999997662797568409587256610393524169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1910047,\"end\":1910321,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away?\",\"start\":1913116,\"end\":1927916,\"confidence\":0.68372060000000001167563823400996625423431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, the staff was at the front, in the front inside, so we were at the back.\",\"start\":1928077,\"end\":1932094,\"confidence\":0.79648280000000004630322791854268871247768402099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I wasn't supposed to be looking after them.\",\"start\":1934056,\"end\":1938083,\"confidence\":0.82869387000000005460975671667256392538547515869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's what I said.\",\"start\":1940246,\"end\":1941291,\"confidence\":0.6909026499999999515466697630472481250762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said I was never seen them disappearing.\",\"start\":1941471,\"end\":1943496,\"confidence\":0.65539840000000004760494221045519225299358367919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought they was at the front.\",\"start\":1944930,\"end\":1946160,\"confidence\":0.7110618399999999450500354214455001056194305419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even remember the two lasses' names.\",\"start\":1960517,\"end\":1965346,\"confidence\":0.8170897999999999772313685753033496439456939697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine, don't worry about remembering their names.\",\"start\":1966350,\"end\":1969200,\"confidence\":0.56055469999999996133510649087838828563690185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you couldn't see them in the queue and they got away from the\\u2014 Aye, but they got caught that night and was back.\",\"start\":1969328,\"end\":1977599,\"confidence\":0.6826294699999999604500544592156074941158294677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never got to see them for a few days.\",\"start\":1979128,\"end\":1981633,\"confidence\":0.62826234000000003021568772965110838413238525390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if they get back, I don't know.\",\"start\":1982169,\"end\":1984413,\"confidence\":0.58863180000000003833093842331436462700366973876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As bad as it might be in the dead of the afternoon, I mean.\",\"start\":1998129,\"end\":2000527,\"confidence\":0.82981782999999997851858779540634714066982269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2001107,\"end\":2001960,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you tell me what happened?\",\"start\":2021730,\"end\":2023439,\"confidence\":0.78690499999999996560973158921115100383758544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What if there's anything that happened to yourself in relation to any abuse, in your own words?\",\"start\":2023519,\"end\":2028154,\"confidence\":0.64827365000000003458779929133015684783458709716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, I think I'd class that as abuse.\",\"start\":2031630,\"end\":2033993,\"confidence\":0.83983980000000002519300323911011219024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What, witnessing that?\",\"start\":2035510,\"end\":2036527,\"confidence\":0.664918539999999946843445286503992974758148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That bang.\",\"start\":2037167,\"end\":2037775,\"confidence\":0.494835399999999980824583190042176283895969390869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And there was anything else what happened to you while she was at Calder House?\",\"start\":2039431,\"end\":2044775,\"confidence\":0.87751520000000005072848807685659267008304595947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, just the, the man.\",\"start\":2046540,\"end\":2049228,\"confidence\":0.64787099999999997468336232486763037741184234619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay, that's fine.\",\"start\":2049373,\"end\":2052465,\"confidence\":0.74913602999999995279978293183376081287860870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, did this happen often?\",\"start\":2052996,\"end\":2054429,\"confidence\":0.79622640000000000082280848801019601523876190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, was it over a specific period of time?\",\"start\":2055257,\"end\":2057282,\"confidence\":0.86544140000000002732605253186193294823169708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that.\",\"start\":2057690,\"end\":2073371,\"confidence\":0.8741282999999999692164465159294195473194122314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The stress of getting\\u2014 going to get washed and come back and change and all that.\",\"start\":2073989,\"end\":2078210,\"confidence\":0.5485464300000000292811819235794246196746826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, one second, I might just catch up on the notes.\",\"start\":2080417,\"end\":2082376,\"confidence\":0.682948600000000016763124222052283585071563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"then it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty.\",\"start\":2115696,\"end\":2122175,\"confidence\":0.50511472999999995625586279857088811695575714111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did it ever change, or did it get\\u2014 or did it become worse?\",\"start\":2123997,\"end\":2127063,\"confidence\":0.749896899999999977382003635284490883350372314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was just the same all the time, every day.\",\"start\":2128614,\"end\":2131853,\"confidence\":0.59940267000000002628468109833193011581897735595703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, no problem.\",\"start\":2132647,\"end\":2133441,\"confidence\":0.58404650000000002396660647718817926943302154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I would manage to get this to taste now.\",\"start\":2138892,\"end\":2141922,\"confidence\":0.64130659999999994891339838432031683623790740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What immediate effects did you experience?\",\"start\":2144424,\"end\":2146790,\"confidence\":0.8302849500000000215749196286196820437908172607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean?\",\"start\":2147584,\"end\":2156544,\"confidence\":0.8039720999999999673235606678645126521587371826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2157821,\"end\":2158063,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And did you experience any sleeping issues whilst you were at Calder House?\",\"start\":2174451,\"end\":2178648,\"confidence\":0.77100420000000002840323531927424483001232147216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Any bedwetting, any running away, or behaviour, or school changes?\",\"start\":2178987,\"end\":2182748,\"confidence\":0.74069905000000002548432576077175326645374298095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just\\u2014 just before the care home, I was stressed all the time.\",\"start\":2185826,\"end\":2189987,\"confidence\":0.7229069999999999662776417608256451785564422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just want to tell him Sorry, could you just repeat that for me, Theresa?\",\"start\":2191713,\"end\":2197008,\"confidence\":0.599073769999999949931179799023084342479705810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle because I would never get back to my mum and dad.\",\"start\":2197169,\"end\":2207505,\"confidence\":0.697917939999999958899934426881372928619384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's what I thought.\",\"start\":2207570,\"end\":2208427,\"confidence\":0.80913749999999995399235785953351296484470367431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened.\",\"start\":2209026,\"end\":2217758,\"confidence\":0.5686035000000000394493326894007623195648193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so I was like, well, I says, I can't tell him, dude.\",\"start\":2217855,\"end\":2221958,\"confidence\":0.68262345000000002048778924290672875940799713134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said, so I had that all in my head the whole time I was in the homes, you know what I mean?\",\"start\":2222022,\"end\":2227243,\"confidence\":0.69315219999999999611617340633529238402843475341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I couldn't tell them anything that happened outside the house, outside, you know what I mean?\",\"start\":2227356,\"end\":2231840,\"confidence\":0.61483765000000001332836063738795928657054901123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":2232340,\"end\":2233226,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that, because I was too feared in case I wasn't gonna get out at all.\",\"start\":2233500,\"end\":2237350,\"confidence\":0.54283464000000003490953304208233021199703216552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar?\",\"start\":2266183,\"end\":2277131,\"confidence\":0.52340054999999996443449390426394529640674591064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, like, the two girls would know nothing, do you know what I mean?\",\"start\":2277758,\"end\":2283941,\"confidence\":0.54701966000000001866254706328618340194225311279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The two girls who ran away?\",\"start\":2284102,\"end\":2285226,\"confidence\":0.70184400000000002339817228858009912073612213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, the two girls that ran away plus more other girls there would know about that man.\",\"start\":2286655,\"end\":2292100,\"confidence\":0.68776559999999997696562559212907217442989349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'd probably hear that to somebody else, you know what I mean?\",\"start\":2297576,\"end\":2299884,\"confidence\":0.663087369999999953762426230241544544696807861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I don't remember his name on that.\",\"start\":2300702,\"end\":2303443,\"confidence\":0.72996110000000002937525778179406188428401947021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man.\",\"start\":2304148,\"end\":2318399,\"confidence\":0.71248520000000004070983550263918004930019378662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And if you\\u2014 if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was.\",\"start\":2318592,\"end\":2330600,\"confidence\":0.87867960000000000508890707351383753120899200439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, I know.\",\"start\":2330600,\"end\":2331680,\"confidence\":0.50136703000000004681879772761021740734577178955078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So it's, it's, it's, it's okay.\",\"start\":2331680,\"end\":2334460,\"confidence\":0.76662653999999996745629005090449936687946319580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not too much of a big issue if you can't remember his name or not.\",\"start\":2334460,\"end\":2338540,\"confidence\":0.6604743600000000380845222025527618825435638427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, right.\",\"start\":2338540,\"end\":2340540,\"confidence\":0.6017550000000000398614474761416204273700714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, the whole\\u2014 if somebody else is saying that, they'll probably remember his name.\",\"start\":2340540,\"end\":2345140,\"confidence\":0.6941300999999999721268295616027899086475372314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've just had that much in my head when I was young, do you know what I mean?\",\"start\":2345140,\"end\":2348740,\"confidence\":0.61976869999999995020090182151761837303638458251953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That much going on that I just can't even remember his name.\",\"start\":2349080,\"end\":2353600,\"confidence\":0.56393163999999995628087390286964364349842071533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't know he was\\u2014 I never let him near me anyway.\",\"start\":2354300,\"end\":2356960,\"confidence\":0.495128869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's That's the main thing, you know what I mean?\",\"start\":2357000,\"end\":2358398,\"confidence\":0.7666946599999999722996335549396462738513946533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you didn't let him near you.\",\"start\":2358448,\"end\":2360074,\"confidence\":0.592593499999999995253574525122530758380889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":2373518,\"end\":2373679,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so this is the next question, Theresa.\",\"start\":2377060,\"end\":2381140,\"confidence\":0.79897960000000001201669874717481434345245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you tell anyone or try to get any help while she was in the house?\",\"start\":2381205,\"end\":2386523,\"confidence\":0.82130723999999999396237626569927670061588287353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I had told them, I tell them about him doing that to me, but they never done anything about it because he was still there.\",\"start\":2387262,\"end\":2395017,\"confidence\":0.58419790000000004770441819346160627901554107666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so in relation to you doing\\u2014 you saying him doing that to you, is that referencing to him making you do a handstand outside?\",\"start\":2395829,\"end\":2404660,\"confidence\":0.8897340000000000248547848968883045017719268798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":2405165,\"end\":2405491,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I told them all that.\",\"start\":2405605,\"end\":2406631,\"confidence\":0.64324630000000004859117552769021131098270416259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said I can't because I've not got any pants on.\",\"start\":2407866,\"end\":2409964,\"confidence\":0.5842528000000000165670144269824959337711334228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He says, well, do it.\",\"start\":2410161,\"end\":2410915,\"confidence\":0.7573854300000000261405830315197817981243133544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Polishing me boots.\",\"start\":2411616,\"end\":2412888,\"confidence\":0.74653139999999995612967040869989432394504547119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was during the night.\",\"start\":2413419,\"end\":2422632,\"confidence\":0.7985025599999999723621613156865350902080535888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was about 12 o'clock at night to 2 in the morning.\",\"start\":2423053,\"end\":2427694,\"confidence\":0.90776149999999999895550217843265272676944732666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was outside for 2 hours with him?\",\"start\":2428740,\"end\":2430492,\"confidence\":0.87470435999999995857479007099755108356475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":2430946,\"end\":2431206,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"To polish his boots.\",\"start\":2431936,\"end\":2433056,\"confidence\":0.73023519999999997320827560542966239154338836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"To polish his boots or yours?\",\"start\":2434209,\"end\":2435621,\"confidence\":0.83592820000000001012807615552446804940700531005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, there was 20 pair of boots.\",\"start\":2435913,\"end\":2437925,\"confidence\":0.7630349400000000503752062286366708576679229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Obviously everybody else's boots.\",\"start\":2438314,\"end\":2439693,\"confidence\":0.4906932999999999989171328707016073167324066162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to polish more.\",\"start\":2440400,\"end\":2441769,\"confidence\":0.769113799999999958600938043673522770404815673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I don't know if that punishment was for the lassies running away.\",\"start\":2449860,\"end\":2453219,\"confidence\":0.5604590000000000404867250836105085909366607666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":2453300,\"end\":2453933,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You don't know why you received that punishment?\",\"start\":2456980,\"end\":2459834,\"confidence\":0.6474284999999999623554458594298921525478363037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":2459931,\"end\":2459948,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":2460094,\"end\":2461034,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish.\",\"start\":2464317,\"end\":2472884,\"confidence\":0.51327990000000001113988901124685071408748626708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this, um, did you polish the boots before or after he made you do the handstand?\",\"start\":2473352,\"end\":2478799,\"confidence\":0.87491660000000004426823352332576178014278411865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on.\",\"start\":2479692,\"end\":2484090,\"confidence\":0.525500239999999951834297462482936680316925048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he tried to get me to do it, and I said, no, I'm not getting any pants on.\",\"start\":2484750,\"end\":2488746,\"confidence\":0.50793016000000001941572236319188959896564483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I think my nightie was see-through and all, do you know what I mean?\",\"start\":2489443,\"end\":2494575,\"confidence\":0.79270680000000004472582304515526629984378814697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he would have known I never had any pants on.\",\"start\":2494641,\"end\":2496651,\"confidence\":0.68514229999999998188542349453200586140155792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2496912,\"end\":2497092,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second.\",\"start\":2498173,\"end\":2505604,\"confidence\":0.64591235000000002397513299001730047166347503662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, this is gnaehandant.\",\"start\":2510580,\"end\":2511621,\"confidence\":0.5731464600000000242374653680599294602870941162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It is, unfortunately.\",\"start\":2516067,\"end\":2518929,\"confidence\":0.80350803999999997895287151550292037427425384521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next question would be, what was different at your placement at Calder House compared to the others?\",\"start\":2528779,\"end\":2536737,\"confidence\":0.9124923000000000339326788889593444764614105224609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, I didn't like Calder House.\",\"start\":2541584,\"end\":2543298,\"confidence\":0.90205944000000004567851874526240862905979156494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't like any of them actually, apart from Cardris Park because I stayed there and went to school.\",\"start\":2543589,\"end\":2549622,\"confidence\":0.90877306000000002139671551049104891717433929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Say that again for me, please, Theresa.\",\"start\":2552242,\"end\":2553719,\"confidence\":0.74248550000000002047073621724848635494709014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Them all.\",\"start\":2554666,\"end\":2555341,\"confidence\":0.59498689999999998523350086543359793722629547119140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I mean, I like Calderhurst Park.\",\"start\":2555533,\"end\":2557171,\"confidence\":0.7948231999999999519701532335602678358554840087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went out to school.\",\"start\":2557300,\"end\":2558151,\"confidence\":0.8187693400000000121252696771989576518535614013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, in Calderhurst Park.\",\"start\":2559387,\"end\":2560351,\"confidence\":0.82275679999999995484216697150259278714656829833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, we'll, um, we'll get back to that one.\",\"start\":2560447,\"end\":2565232,\"confidence\":0.8693723700000000054188831200008280575275421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We get right in Calderhurst Park.\",\"start\":2565505,\"end\":2567126,\"confidence\":0.6209092000000000499682073495932854712009429931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's the first institution, um, set of questions completed for Calderhouse.\",\"start\":2567175,\"end\":2571911,\"confidence\":0.92101960000000004935571951136807911098003387451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We're going to now move on to Balnahcraig School.\",\"start\":2572891,\"end\":2575026,\"confidence\":0.91324419999999995045669720639125443994998931884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, again, this is going to be\\u2014 is that in care?\",\"start\":2575845,\"end\":2578543,\"confidence\":0.74169004000000005039083816882339306175708770751953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, that's correct.\",\"start\":2579538,\"end\":2580149,\"confidence\":0.66486882999999996624040932147181592881679534912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's, that's when I get the slap for the teacher.\",\"start\":2580197,\"end\":2583649,\"confidence\":0.5062929000000000456793713965453207492828369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay?\",\"start\":2584291,\"end\":2594102,\"confidence\":0.88694030000000001479065758758224546909332275390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":2595450,\"end\":2595916,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So could you please confirm for me the institution's name, the location?\",\"start\":2596398,\"end\":2601327,\"confidence\":0.92068534999999995793729112847358919680118560791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But that name is that institution For Balmer Craig School.\",\"start\":2601391,\"end\":2606143,\"confidence\":0.81647396000000005411578740677214227616786956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to school there, I know.\",\"start\":2608039,\"end\":2609984,\"confidence\":0.80536883999999997474361634886008687317371368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think, I don't know, I think the school was in that building.\",\"start\":2612259,\"end\":2615926,\"confidence\":0.75111972999999998545916923831100575625896453857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, the school, the school was in that building, I think.\",\"start\":2617153,\"end\":2619737,\"confidence\":0.8200202599999999453217469636001624166965484619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In which building?\",\"start\":2620238,\"end\":2620932,\"confidence\":0.850776259999999950878191157244145870208740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The Balmer, whatever you call it.\",\"start\":2621933,\"end\":2623902,\"confidence\":0.83908430000000000514859266331768594682216644287109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, okay, that's fine.\",\"start\":2626302,\"end\":2628098,\"confidence\":0.73180809999999996140473967898287810385227203369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, do you remember the the approximate dates going to, um, Balnahcraig?\",\"start\":2628631,\"end\":2636041,\"confidence\":0.925224299999999999499777914024889469146728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't remember the dates when I went.\",\"start\":2637060,\"end\":2639032,\"confidence\":0.62819119999999994963246763290953822433948516845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember how old you was?\",\"start\":2639275,\"end\":2640518,\"confidence\":0.8498686600000000535004573976038955152034759521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't.\",\"start\":2641276,\"end\":2641922,\"confidence\":0.77191025000000001998756715693161822855472564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I can remember going in when I went.\",\"start\":2642180,\"end\":2644585,\"confidence\":0.77581460000000002086295580738806165754795074462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They took me for new clothes.\",\"start\":2644666,\"end\":2647055,\"confidence\":0.63484912999999998373112930494244210422039031982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, we'll, um, once we've got any questions, we'll have that.\",\"start\":2648550,\"end\":2653600,\"confidence\":0.88544922999999997603737256213207729160785675048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just hold on one moment.\",\"start\":2653907,\"end\":2654733,\"confidence\":0.72599650000000004457234581423108465969562530517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, Theresa.\",\"start\":2654813,\"end\":2655445,\"confidence\":0.551795999999999953189444568124599754810333251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember who placed you there?\",\"start\":2662265,\"end\":2664525,\"confidence\":0.8239514999999999478319523404934443533420562744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My sister came with a social worker.\",\"start\":2670015,\"end\":2672683,\"confidence\":0.8804629999999999956372676024329848587512969970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even remember his name.\",\"start\":2672748,\"end\":2674219,\"confidence\":0.727321499999999954155782688758336007595062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know, no problem.\",\"start\":2674704,\"end\":2676822,\"confidence\":0.5176081999999999627704028171137906610965728759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on.\",\"start\":2676870,\"end\":2677178,\"confidence\":0.6407237599999999755340240881196223199367523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even remember his name.\",\"start\":2678277,\"end\":2679884,\"confidence\":0.727321499999999954155782688758336007595062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The social worker's name.\",\"start\":2679966,\"end\":2681076,\"confidence\":0.7166639999999999677271489417762495577335357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there a helmet chipped up when I said that?\",\"start\":2684024,\"end\":2686152,\"confidence\":0.7813816700000000281534084933809936046600341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You can't remember his name?\",\"start\":2695819,\"end\":2696848,\"confidence\":0.491932599999999997653077343784389086067676544189453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, that would have been\\u2014 oh God, it's a good while.\",\"start\":2697426,\"end\":2700673,\"confidence\":0.647785199999999949938001009286381304264068603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did she bring him or wave to my\\u2014 I think I may have The name of this social worker, and I'm just gonna\\u2014 it'll be surname, so it's just try and confirm to see if this is correct.\",\"start\":2701220,\"end\":2715830,\"confidence\":0.873525499999999954781060296227224171161651611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this social worker, um, a J\\u2014 J. Arnett?\",\"start\":2716630,\"end\":2723816,\"confidence\":0.90431494000000001154404571934719569981098175048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know what the first name would be, but the last name is Arnett.\",\"start\":2727269,\"end\":2729894,\"confidence\":0.83739410000000003009290594491176307201385498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"James Arnett.\",\"start\":2731002,\"end\":2731492,\"confidence\":0.84552700000000002855671255019842647016048431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You believe it's James Arnett?\",\"start\":2732617,\"end\":2733955,\"confidence\":0.8518615000000000492264007334597408771514892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That might be, aye.\",\"start\":2734910,\"end\":2735830,\"confidence\":0.69934660000000004043130275022122077643871307373046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":2741467,\"end\":2743398,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What type of setting was Balna Craig?\",\"start\":2744145,\"end\":2745963,\"confidence\":0.865278800000000014591705621569417417049407958984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was okay.\",\"start\":2747164,\"end\":2748462,\"confidence\":0.819333700000000053620397011400200426578521728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was an olderish man.\",\"start\":2749598,\"end\":2750944,\"confidence\":0.879069270000000013709495760849677026271820068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It had had it with his wife.\",\"start\":2751010,\"end\":2753197,\"confidence\":0.74053840000000004106794904146227054297924041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, sorry, Theresa, it's not about James.\",\"start\":2754638,\"end\":2756674,\"confidence\":0.6316972400000000487096940560149960219860076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, I said what type of setting was Balna Craig?\",\"start\":2756804,\"end\":2760142,\"confidence\":0.81835679999999999534310290982830338180065155029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was\\u2014 I did have a room in my cell.\",\"start\":2762287,\"end\":2765089,\"confidence\":0.88468473999999996948417901876382529735565185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I think I did.\",\"start\":2768780,\"end\":2769924,\"confidence\":0.6807722000000000495134599987068213522434234619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think I did room in my cell there.\",\"start\":2770005,\"end\":2771632,\"confidence\":0.87505144000000001369699020870029926300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a residential school.\",\"start\":2772679,\"end\":2773759,\"confidence\":0.5379319000000000183803194886422716081142425537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":2776778,\"end\":2776810,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how long was you there, Father?\",\"start\":2779014,\"end\":2780478,\"confidence\":0.87085500000000004572342504616244696080684661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her.\",\"start\":2780542,\"end\":2790759,\"confidence\":0.67709589999999997278479213491664268076419830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they went laughing to you, they thought that.\",\"start\":2792359,\"end\":2794994,\"confidence\":0.66162909999999997001651763639529235661029815673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But she was the\\u2014 what would you call that?\",\"start\":2795124,\"end\":2797857,\"confidence\":0.8104592600000000146565071190707385540008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you phoned it back to her?\",\"start\":2798730,\"end\":2800035,\"confidence\":0.83332276000000005122814172864309512078762054443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I phoned it back.\",\"start\":2800840,\"end\":2801469,\"confidence\":0.7639956500000000261252353084273636341094970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said, what are you doing that for?\",\"start\":2801517,\"end\":2803854,\"confidence\":0.7154202499999999798063754496979527175426483154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I just phoned it back to her and they were all going like, oh, she'll kill you.\",\"start\":2805070,\"end\":2809808,\"confidence\":0.74447260000000003987707941632834263145923614501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I said, well, I said, you help me, we ask for her hand back.\",\"start\":2810844,\"end\":2814070,\"confidence\":0.85321784000000000514063458467717282474040985107421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said, I'm not fit for Yeah, do you know what I mean?\",\"start\":2815305,\"end\":2818522,\"confidence\":0.732449649999999952143525661085732281208038330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to stick up for myself.\",\"start\":2818586,\"end\":2821591,\"confidence\":0.64869403999999997179060073904111050069332122802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And we were nearly never get a weekend that weekend, so they were\\u2014 I was at the\\u2014 but they were doing it at the train station, and that's when I ran away.\",\"start\":2822043,\"end\":2830255,\"confidence\":0.55630462999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never went back, and I went back to that one.\",\"start\":2830466,\"end\":2832844,\"confidence\":0.6306153500000000189373849934781901538372039794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man.\",\"start\":2833523,\"end\":2854447,\"confidence\":0.5203596999999999805908146299771033227443695068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know why we were there, but it's because we were\\u2014 it was one of the lassies was based at Johnstone that we ran away with, so we went to her back.\",\"start\":2854639,\"end\":2866729,\"confidence\":0.85832750000000002099653784171096049249172210693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that.\",\"start\":2869438,\"end\":2876363,\"confidence\":0.57052844999999996478123875931487418711185455322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So did the\\u2014 did you get slapped following throwing the toast?\",\"start\":2876603,\"end\":2882197,\"confidence\":0.61966014000000002592827286207466386258602142333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, no, that was another incident.\",\"start\":2883303,\"end\":2885852,\"confidence\":0.51836680000000001644622216190327890217304229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was in the morning when I first went in and she helped me with the toast.\",\"start\":2885948,\"end\":2891735,\"confidence\":0.78545253999999997684966501765302382409572601318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I went in to get my breakfast and she helped me with the toast and I helped back.\",\"start\":2891815,\"end\":2895165,\"confidence\":0.5995399999999999618438550896826200187206268310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Because I wasn't even then yet.\",\"start\":2896211,\"end\":2897895,\"confidence\":0.72223559999999997760511405431316234171390533447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, yeah, of course.\",\"start\":2898576,\"end\":2901021,\"confidence\":0.63677390000000000380708797820261679589748382568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll move on to the next question in relation to Balnah Craig.\",\"start\":2901086,\"end\":2904567,\"confidence\":0.9292908300000000121343646242166869342327117919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So in a few sentences, what was your ordinary daily life like at Balnah Craig?\",\"start\":2904632,\"end\":2911419,\"confidence\":0.9195022600000000156938995132804848253726959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think we used to get in the garden sometimes.\",\"start\":2916561,\"end\":2918264,\"confidence\":0.8704415599999999475500089829438365995883941650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There must have been swings or something there.\",\"start\":2919563,\"end\":2922288,\"confidence\":0.7444604999999999694892949264612980186939239501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There must have been a park or something that we went to.\",\"start\":2922725,\"end\":2925509,\"confidence\":0.84183770000000002209361582572455517947673797607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then at the classroom, aye, the classroom was that when that man hurt me, slapped my face.\",\"start\":2928748,\"end\":2934374,\"confidence\":0.8051533699999999793561755723203532397747039794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what for, he was a teagie and I was a hood.\",\"start\":2936042,\"end\":2938959,\"confidence\":0.6007453000000000375990794054814614355564117431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, he was a hood and I was a teagie because I came from Lennoxtown.\",\"start\":2939588,\"end\":2943344,\"confidence\":0.775983899999999948704498820006847381591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was a hood because he came from Kirkcaldy and I came from Lennoxtown.\",\"start\":2943763,\"end\":2949095,\"confidence\":0.7616163000000000238287611864507198333740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that's how far he was travelled, and it was Mr. Air.\",\"start\":2949400,\"end\":2953220,\"confidence\":0.8720676000000000538392441740143112838268280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember his name.\",\"start\":2953220,\"end\":2954480,\"confidence\":0.79606980000000004960014621246955357491970062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember his name.\",\"start\":2954640,\"end\":2957280,\"confidence\":0.79606980000000004960014621246955357491970062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, uh, what was your name, Miss Theresa?\",\"start\":2957280,\"end\":2961080,\"confidence\":0.90116410000000002344933136555482633411884307861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. Air.\",\"start\":2961080,\"end\":2962400,\"confidence\":0.69471126999999999185320120886899530887603759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr. Air.\",\"start\":2962400,\"end\":2963580,\"confidence\":0.69471126999999999185320120886899530887603759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We knew he was working for the school where I went to.\",\"start\":2963580,\"end\":2969520,\"confidence\":0.85127169999999996452544337444123812019824981689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and was that\\u2014 was that\\u2014 is that Mr. Air as in like Ayrshire?\",\"start\":2969520,\"end\":2972890,\"confidence\":0.8955102999999999813240947332815267145633697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that meant the man's name, Mr. Air.\",\"start\":2973740,\"end\":2976560,\"confidence\":0.74829990000000001781899072739179246127605438232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr?\",\"start\":2976560,\"end\":2985514,\"confidence\":0.80442709999999995051922496713814325630664825439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just Mr. Ayr.\",\"start\":2985723,\"end\":2987382,\"confidence\":0.79811584999999996004049762632348574697971343994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, that's fine.\",\"start\":2987946,\"end\":2988930,\"confidence\":0.76803549999999998210142848620307631790637969970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so it was Mr. Ayr who slapped you?\",\"start\":2989466,\"end\":2992564,\"confidence\":0.69640170000000001238049662788398563861846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mm-hmm.\",\"start\":2994520,\"end\":2994945,\"confidence\":0.71720773000000004326892621975275687873363494873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here.\",\"start\":3005942,\"end\":3014392,\"confidence\":0.5828111000000000263554511548136360943317413330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But none of my dad could do right enough.\",\"start\":3014617,\"end\":3016547,\"confidence\":0.59008782999999997986861899335053749382495880126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean?\",\"start\":3017256,\"end\":3028445,\"confidence\":0.55617010000000000058406612879480235278606414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3029092,\"end\":3029319,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think actually he ended up losing his job.\",\"start\":3044346,\"end\":3046780,\"confidence\":0.73514970000000001704165697447024285793304443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, rightfully so.\",\"start\":3051116,\"end\":3052554,\"confidence\":0.60515949999999996133936974729294888675212860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, um, what was the\\u2014 did you provide any clothing when you went to Balmacraig?\",\"start\":3054498,\"end\":3058385,\"confidence\":0.8974360999999999588538912576041184365749359130859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, they took me down the shops.\",\"start\":3060840,\"end\":3062491,\"confidence\":0.498458149999999988732923839052091352641582489013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They took me down the shops, bought me school uniform and clothes to wear.\",\"start\":3063609,\"end\":3070769,\"confidence\":0.6707043599999999994309973772033117711544036865234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So that was over the moon.\",\"start\":3076250,\"end\":3077651,\"confidence\":0.9150253999999999887648982621612958610057830810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were they clean clothes?\",\"start\":3080510,\"end\":3081661,\"confidence\":0.85057050000000000711253278495860286056995391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were brand new clothes, aye.\",\"start\":3082106,\"end\":3083619,\"confidence\":0.718722599999999989250909493421204388141632080078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So I was over the moon because I hadn't had that for a long time, do you know what I mean?\",\"start\":3086384,\"end\":3090593,\"confidence\":0.85646962999999998178424220895976759493350982666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I thought it was my birthday.\",\"start\":3093728,\"end\":3097969,\"confidence\":0.63509314999999999518109916607500053942203521728515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's Christmas.\",\"start\":3100981,\"end\":3102156,\"confidence\":0.5407913300000000145217882163706235587596893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought it was putting back all these clothes and that, you know what I mean?\",\"start\":3102269,\"end\":3105167,\"confidence\":0.6694248000000000420328660766244865953922271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course, of course.\",\"start\":3105489,\"end\":3106938,\"confidence\":0.529758100000000009544010026729665696620941162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Actually getting brand new clothes, that was the one.\",\"start\":3107276,\"end\":3109578,\"confidence\":0.76211773999999998796539557588403113186359405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean?\",\"start\":3110180,\"end\":3117938,\"confidence\":0.487036230000000014417338434213888831436634063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3118373,\"end\":3118809,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was you, um, how was your contact like with your family in the school?\",\"start\":3118938,\"end\":3122273,\"confidence\":0.88476056000000002921268560385215096175670623779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it easily accessible to contact your family if you wanted to?\",\"start\":3122547,\"end\":3126771,\"confidence\":0.88552799999999998181721139189903624355792999267578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, aye, they let you phone.\",\"start\":3127387,\"end\":3129039,\"confidence\":0.6256313000000000013045564628555439412593841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They let me phone if I asked.\",\"start\":3129752,\"end\":3131535,\"confidence\":0.709117800000000020332890926511026918888092041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When I asked, nah, they let me phone my dad right away.\",\"start\":3131697,\"end\":3134305,\"confidence\":0.7230199600000000170751945915981195867061614990234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I don't know what, but my dad was too happy and he's like, am I getting away up there then?\",\"start\":3138076,\"end\":3145838,\"confidence\":0.68333860000000001821973683036048896610736846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he's saying, put that man, yes, other man back on.\",\"start\":3146910,\"end\":3150044,\"confidence\":0.80396739999999999870539113544509746134281158447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He must have been saying, is my daughter going to be all right?\",\"start\":3150944,\"end\":3153355,\"confidence\":0.82906424999999994707167161323013715445995330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he says, I'll make sure she's all right and all that.\",\"start\":3153452,\"end\":3156179,\"confidence\":0.67743120000000001112994141294620931148529052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, she'll be fine, do you know what I mean?\",\"start\":3156669,\"end\":3158175,\"confidence\":0.6191084000000000031604940886609256267547607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But so, but we ended up running away.\",\"start\":3158404,\"end\":3160826,\"confidence\":0.53622764000000000539358779860776849091053009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I ended up going to Samson.\",\"start\":3161118,\"end\":3163880,\"confidence\":0.865487340000000049400341595173813402652740478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the staff or other children genuinely treat you?\",\"start\":3169841,\"end\":3173397,\"confidence\":0.602942899999999948335016597411595284938812255859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"They were alright.\",\"start\":3176779,\"end\":3177390,\"confidence\":0.83379930000000002099369567076792009174823760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think because I had stuck up for myself, they were kind of saving me me, do you know what I mean?\",\"start\":3177438,\"end\":3183592,\"confidence\":0.492302830000000024579520641054841689765453338623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Because I'd stuck up, that they were all waiting for me at the train station.\",\"start\":3183688,\"end\":3187808,\"confidence\":0.7078804400000000551784751223749481141567230224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I managed to go on the train and I was saying, bye!\",\"start\":3188050,\"end\":3190903,\"confidence\":0.51160660000000002245457153549068607389926910400390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It's okay.\",\"start\":3203434,\"end\":3205538,\"confidence\":0.7312532000000000476092054668697528541088104248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened.\",\"start\":3205716,\"end\":3215275,\"confidence\":0.5328901999999999805623929205466993153095245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And this was the staff you're referring to?\",\"start\":3216770,\"end\":3218372,\"confidence\":0.76423717000000002119719511028961278498172760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3218456,\"end\":3218623,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, the people in this home, the children.\",\"start\":3219068,\"end\":3223156,\"confidence\":0.7944178600000000312064685203949920833110809326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The children, yeah.\",\"start\":3223960,\"end\":3225425,\"confidence\":0.687912049999999997140776031301356852054595947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That lassie, I hopped back with the toes.\",\"start\":3228890,\"end\":3230609,\"confidence\":0.78527343000000005002192438041674904525279998779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They both sided with her when once they were doing the\\u2014 when they were in the building, they were siding with me.\",\"start\":3231719,\"end\":3240113,\"confidence\":0.839361550000000011806378097389824688434600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The lassie came out, I don't know, she must have been\\u2014 she was I was just sitting.\",\"start\":3240599,\"end\":3245912,\"confidence\":0.82361936999999996178445371697307564318180084228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, how, how, um, how did the staff treat you generally?\",\"start\":3246611,\"end\":3250915,\"confidence\":0.876313450000000049300297177978791296482086181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I think they were just as good as they were.\",\"start\":3252561,\"end\":3254477,\"confidence\":0.91660830000000004247340257279574871063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Except, except obviously for the\\u2014 Yeah.\",\"start\":3256836,\"end\":3259745,\"confidence\":0.7059374000000000481946926811360754072666168212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was, um, there any rules, uh, specific rules What followed with any punishments, isolations, or unsafe arrangements?\",\"start\":3267799,\"end\":3275435,\"confidence\":0.6714847699999999530717786910827271640300750732421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know what the punishment is.\",\"start\":3281742,\"end\":3283227,\"confidence\":0.65740275000000003569056161722983233630657196044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I kind of mean that much.\",\"start\":3283339,\"end\":3284437,\"confidence\":0.71881980000000000874393890626379288733005523681640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine, don't worry.\",\"start\":3285259,\"end\":3287067,\"confidence\":0.75446950000000001512745484433253295719623565673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So the next question, again, this might come across as a bit distressing.\",\"start\":3303268,\"end\":3306525,\"confidence\":0.79408559999999994705177641662885434925556182861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anything happen to you there that you now consider abuse, neglect, or harmful?\",\"start\":3307620,\"end\":3312393,\"confidence\":0.7806971700000000513597342433058656752109527587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And that abuse either be the boy hitting me, him hitting you, aye.\",\"start\":3316795,\"end\":3322500,\"confidence\":0.59198680000000003520455038596992380917072296142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands?\",\"start\":3328865,\"end\":3336231,\"confidence\":0.53879916999999999394077576653216965496540069580078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, he's hot in his hands, slapped my face.\",\"start\":3336281,\"end\":3338988,\"confidence\":0.67676820000000004196039071757695637643337249755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the other girl, it was years.\",\"start\":3347380,\"end\":3348595,\"confidence\":0.81496906000000002290306611030246131122112274169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't, I don't know if she did.\",\"start\":3348709,\"end\":3350330,\"confidence\":0.6886531000000000179994685822748579084873199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He went like, I think he says to her, he says, no, you're too nice to slap.\",\"start\":3350950,\"end\":3354742,\"confidence\":0.63280279999999999862581034903996624052524566650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that life, he was gonna shoot in them, do you know what I mean?\",\"start\":3367931,\"end\":3371209,\"confidence\":0.6946445999999999454388444064534269273281097412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wasn't shooting in them at all.\",\"start\":3371307,\"end\":3372865,\"confidence\":0.71172899999999994502530853424104861915111541748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She was what, sorry?\",\"start\":3374578,\"end\":3375294,\"confidence\":0.5401418000000000052551740736817009747028350830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She was like shooting in them kind of thing.\",\"start\":3375799,\"end\":3377573,\"confidence\":0.65691259999999995766728488888475112617015838623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what the real life she was doing, but she was kind of sitting in with him, do you know what I mean?\",\"start\":3377687,\"end\":3382148,\"confidence\":0.81789509999999998601794004571274854242801666259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but everybody was going to be doing, but he wasn't even going to be doing it with me anyway, do you know what I mean?\",\"start\":3383632,\"end\":3389761,\"confidence\":0.5221687999999999885147872191737405955791473388671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I don't know if that'd be allowed if it was abused or not.\",\"start\":3389958,\"end\":3392351,\"confidence\":0.6429804999999999548521145698032341897487640380859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":3395150,\"end\":3396389,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So, and that was in relation to physical abuse.\",\"start\":3399757,\"end\":3401724,\"confidence\":0.513983599999999984930809659999795258045196533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Looking back, would you say that you was a victim of any emotional abuse or any neglect?\",\"start\":3402292,\"end\":3407410,\"confidence\":0.5973401000000000404810407417244277894496917724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, just the fact that we ended up running away.\",\"start\":3415355,\"end\":3418077,\"confidence\":0.56140529999999999599680222672759555280208587646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't want to go back there.\",\"start\":3418867,\"end\":3420268,\"confidence\":0.92538934999999999941877604214823804795742034912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was one thing, I didn't want to go back.\",\"start\":3420397,\"end\":3422314,\"confidence\":0.6795136999999999982691178956883959472179412841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3423730,\"end\":3424090,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's quite stressful, looking at me back all these years, isn't it?\",\"start\":3445559,\"end\":3448680,\"confidence\":0.85231924000000003349697408339125104248523712158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible.\",\"start\":3449549,\"end\":3459839,\"confidence\":0.56011109999999997288711028886609710752964019775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm gonna try not to intrude on too many questions that might be a bit too distressing.\",\"start\":3460576,\"end\":3466894,\"confidence\":0.56807876000000001592837861608131788671016693115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll only ask if it's necessary.\",\"start\":3467230,\"end\":3468914,\"confidence\":0.81286760000000002346354222027002833783626556396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher.\",\"start\":3469956,\"end\":3475986,\"confidence\":0.73007684999999999941877604214823804795742034912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He hit you with his hands.\",\"start\":3476050,\"end\":3477317,\"confidence\":0.51584090000000004661018238039105199277400970458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap.\",\"start\":3477814,\"end\":3483907,\"confidence\":0.6253206000000000042149395085289143025875091552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And after you ran away, you didn't want to go back.\",\"start\":3484308,\"end\":3486794,\"confidence\":0.56049640000000000572555336475488729774951934814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that's when I went up to the other place, eh, when they caught me.\",\"start\":3490914,\"end\":3496228,\"confidence\":0.79045889999999996433643900672905147075653076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, it was my mum and my sister that caught me and took me to the police station.\",\"start\":3496776,\"end\":3502446,\"confidence\":0.71993560000000000886899442775757052004337310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm actually in that house now.\",\"start\":3502526,\"end\":3504202,\"confidence\":0.8606616000000000266112465396872721612453460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm actually in that now as a house.\",\"start\":3505492,\"end\":3509901,\"confidence\":0.87546723999999997989363009764929302036762237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That is, that is the cop shop where I first came in.\",\"start\":3510664,\"end\":3514054,\"confidence\":0.85605293999999998444394577745697461068630218505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I'm saying?\",\"start\":3514643,\"end\":3515382,\"confidence\":0.7022464999999999957225327307241968810558319091796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But even the police just think you're spoiled, you're a spoiled girl.\",\"start\":3515831,\"end\":3520696,\"confidence\":0.88610789999999994837054373419960029423236846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just to confirm, that was the teacher, was Mr. R, is that right?\",\"start\":3521226,\"end\":3526846,\"confidence\":0.915442899999999948335016597411595284938812255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. R, aha.\",\"start\":3526926,\"end\":3527713,\"confidence\":0.8013898999999999883669943301356397569179534912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all?\",\"start\":3528131,\"end\":3533927,\"confidence\":0.88651555999999998025629110998124815523624420166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know, I don't know.\",\"start\":3534007,\"end\":3535517,\"confidence\":0.52155446999999999224684188448009081184864044189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A lot of the class saw it.\",\"start\":3535565,\"end\":3536817,\"confidence\":0.8186039000000000509515984958852641284465789794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But they all saw it in the classroom.\",\"start\":3546121,\"end\":3547689,\"confidence\":0.64969032999999998256868138923891820013523101806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if it somehow\\u2014 I don't know if it got expelled or whatever, you know what I mean, because all the children did see it.\",\"start\":3547996,\"end\":3556216,\"confidence\":0.5017167000000000154358303916524164378643035888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, I don't know really what happened to you.\",\"start\":3556640,\"end\":3560368,\"confidence\":0.71869229999999995062154312108759768307209014892578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Oh, I'm sorry, that's fine.\",\"start\":3561360,\"end\":3563240,\"confidence\":0.5098795000000000410267375627881847321987152099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And how often\\u2014 I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse?\",\"start\":3563642,\"end\":3578532,\"confidence\":0.6783704999999999873949718676158227026462554931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I just left.\",\"start\":3579341,\"end\":3580732,\"confidence\":0.6679418999999999773109493617084808647632598876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I ran away.\",\"start\":3581056,\"end\":3581476,\"confidence\":0.57574402999999996222157960801268927752971649169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That same day, we was planning to run away, me and these other two lassies.\",\"start\":3584523,\"end\":3590264,\"confidence\":0.65023726000000003910628265657578594982624053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it?\",\"start\":3596299,\"end\":3603320,\"confidence\":0.53004532999999998121865019129472784698009490966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":3603830,\"end\":3604580,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the next\\u2014 I probably wouldn't have done it if he hadn't slapped me.\",\"start\":3604580,\"end\":3608640,\"confidence\":0.53924406000000002503469431758276186883449554443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wouldn't have run away, do you know what I mean?\",\"start\":3608640,\"end\":3611560,\"confidence\":0.67926823999999996761545162371476180851459503173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And we even hatched it up to Aberdeen to get the train.\",\"start\":3611560,\"end\":3614500,\"confidence\":0.815751899999999974255615597940050065517425537109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"We could have been took away or anything.\",\"start\":3614760,\"end\":3617160,\"confidence\":0.7484655000000000057980287238024175167083740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, you don't think of that at the time, do you know what I mean?\",\"start\":3617300,\"end\":3620120,\"confidence\":0.61789700000000002955147238026256673038005828857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, of course not.\",\"start\":3620240,\"end\":3621600,\"confidence\":0.474833730000000009408012147105182521045207977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then we skipped the train and all.\",\"start\":3621600,\"end\":3624440,\"confidence\":0.65847949999999999537436679020174778997898101806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I thought I was going to get into trouble for that too.\",\"start\":3624440,\"end\":3626700,\"confidence\":0.8067372999999999905185177340172231197357177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know what I mean?\",\"start\":3627194,\"end\":3627743,\"confidence\":0.74010830000000005224336518949712626636028289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But you just\\u2014 we just wanted away for them.\",\"start\":3627873,\"end\":3630425,\"confidence\":0.6514270300000000180062897925381548702716827392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Of course, it's completely\\u2014 I mean, the lashes, I'm trying to even remember their names, and I can't because we stayed in a house one night and it was broken, and we did a toast and egg the next day, and you know, the egg was black.\",\"start\":3631362,\"end\":3647617,\"confidence\":0.4904730600000000162452806762303225696086883544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3648261,\"end\":3649000,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh my God, I said, I said, I was so hungry, I ate it.\",\"start\":3649226,\"end\":3652780,\"confidence\":0.40342339999999998756408103872672654688358306884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can name that.\",\"start\":3655182,\"end\":3656178,\"confidence\":0.53698473999999996042475913782254792749881744384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So moving on to the next question.\",\"start\":3656724,\"end\":3659696,\"confidence\":0.8008998000000000505593789057456888258457183837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, Theresa, go on.\",\"start\":3660323,\"end\":3660982,\"confidence\":0.53670629999999996950776903759106062352657318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I see, it's just, I just commit my, command my head to make that ache.\",\"start\":3662010,\"end\":3668758,\"confidence\":0.59148126999999994790613300210679881274700164794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred?\",\"start\":3669336,\"end\":3678896,\"confidence\":0.791863699999999948175855024601332843303680419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Was there any pain\\/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes?\",\"start\":3679298,\"end\":3689276,\"confidence\":0.73826650000000004769873385157552547752857208251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just running away.\",\"start\":3689551,\"end\":3690392,\"confidence\":0.59018946000000005458474561237380839884281158447265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":3691864,\"end\":3694717,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anyone witness it, know about it, or experience something?\",\"start\":3695090,\"end\":3697748,\"confidence\":0.85599009999999997599928747149533592164516448974609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore.\",\"start\":3700517,\"end\":3710020,\"confidence\":0.7065087599999999579125642412691377103328704833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, did anyone\\u2014 did you tell anyone or try to get help when, when the incident occurred?\",\"start\":3710570,\"end\":3729740,\"confidence\":0.724387099999999950483697830350138247013092041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went right into the headmaster.\",\"start\":3730408,\"end\":3732364,\"confidence\":0.769496100000000016194690033444203436374664306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what did the headmaster say in response?\",\"start\":3738529,\"end\":3743510,\"confidence\":0.82464490000000001401758709107525646686553955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He let me phone my dad.\",\"start\":3743751,\"end\":3745442,\"confidence\":0.77835416999999995635306504482286982238292694091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what else did he do?\",\"start\":3747397,\"end\":3748447,\"confidence\":0.71498644000000000087169382823049090802669525146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm trying to think.\",\"start\":3752009,\"end\":3753764,\"confidence\":0.7055397599999999602715661239926703274250030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her.\",\"start\":3753844,\"end\":3759656,\"confidence\":0.516973600000000033105607144534587860107421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Look at her face, my face was pure red.\",\"start\":3759705,\"end\":3761395,\"confidence\":0.5111234000000000055052851166692562401294708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With a slap, do you know what I mean?\",\"start\":3762354,\"end\":3763531,\"confidence\":0.71106879999999994534931602174765430390834808349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he was trying to deny the fact that he'd slapped me, but the full class has seen it.\",\"start\":3763644,\"end\":3768238,\"confidence\":0.566015399999999946345496937283314764499664306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he's sitting trying to deny it in front of\\u2014 right in front of me.\",\"start\":3769920,\"end\":3772705,\"confidence\":0.64986230000000000384119402951910160481929779052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, no, he did slap me.\",\"start\":3772770,\"end\":3774082,\"confidence\":0.65698120000000004292672883821069262921810150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, look, how do you think my face got like that?\",\"start\":3774632,\"end\":3777256,\"confidence\":0.5567672999999999650100335202296264469623565673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think it ended up black and blue with a slap I got, but I did report him.\",\"start\":3779099,\"end\":3785296,\"confidence\":0.59396309999999996609432173499953933060169219970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So yeah, one moment.\",\"start\":3785443,\"end\":3787579,\"confidence\":0.70171004999999997409076968324370682239532470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if he gets sent home.\",\"start\":3799625,\"end\":3801074,\"confidence\":0.556590200000000034918912206194363534450531005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine.\",\"start\":3801139,\"end\":3811656,\"confidence\":0.7203264000000000333301386490347795188426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away.\",\"start\":3816588,\"end\":3821747,\"confidence\":0.6554820500000000382812004318111576139926910400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So then I never seen them again.\",\"start\":3826058,\"end\":3827494,\"confidence\":0.706897600000000014830447980784811079502105712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the headmaster told you that it wouldn't happen again and you'd be safe there?\",\"start\":3829140,\"end\":3833110,\"confidence\":0.74120470000000004962004140907083638012409210205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3833481,\"end\":3833788,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others?\",\"start\":3842378,\"end\":3851018,\"confidence\":0.916922299999999967923258736846037209033966064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was allowed to go out.\",\"start\":3852526,\"end\":3854314,\"confidence\":0.6526720999999999772711589685059152543544769287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, whenever, you know, like a walk.\",\"start\":3856828,\"end\":3859519,\"confidence\":0.8161214599999999652624182999716140329837799072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just round about the buildings right enough, but you were allowed to.\",\"start\":3859568,\"end\":3863338,\"confidence\":0.809196229999999960824652589508332312107086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So Whereas when you were in the other places, you were locked in.\",\"start\":3864730,\"end\":3869923,\"confidence\":0.64936249999999995363708649165346287190914154052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You couldn't just walk out when you wanted to, you know what I mean?\",\"start\":3870036,\"end\":3873404,\"confidence\":0.54108643999999994633753885864280164241790771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there were like no locked doors?\",\"start\":3874068,\"end\":3875429,\"confidence\":0.77353879999999997085780023553525097668170928955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah, the doors were locked.\",\"start\":3877388,\"end\":3878704,\"confidence\":0.63266140000000004040003886984777636826038360595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What, in Balna Craig?\",\"start\":3879191,\"end\":3880491,\"confidence\":0.835076799999999952461848806706257164478302001953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, no.\",\"start\":3880881,\"end\":3881466,\"confidence\":0.77564529999999998199911033225362189114093780517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3882359,\"end\":3882521,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Even the locked doors, no.\",\"start\":3882603,\"end\":3884048,\"confidence\":0.54506759999999998544950585710466839373111724853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you was free to roam the premises?\",\"start\":3888950,\"end\":3891247,\"confidence\":0.79611679999999995782644646169501356780529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":3892320,\"end\":3892336,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":3892740,\"end\":3893744,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":3893809,\"end\":3894246,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that concludes the Balnahcraig assessment.\",\"start\":3894295,\"end\":3897468,\"confidence\":0.842070459999999965106098898104391992092132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park.\",\"start\":3897598,\"end\":3904268,\"confidence\":0.8322675999999999962852825774461962282657623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But this will be the first time that you went to Cardross Park, on November 1977, age 14.\",\"start\":3904414,\"end\":3913859,\"confidence\":0.8729110399999999714282239438034594058990478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just give me one second.\",\"start\":3914134,\"end\":3915526,\"confidence\":0.71443000000000000948574552239733748137950897216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've run away from here a few times and all, but I kept getting caught.\",\"start\":3918081,\"end\":3921253,\"confidence\":0.60558009999999995454089685154031030833721160888671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no worries.\",\"start\":3922410,\"end\":3922868,\"confidence\":0.7526609300000000057906390793505124747753143310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just, um, hold on one moment.\",\"start\":3922933,\"end\":3924456,\"confidence\":0.756712700000000015876366887823678553104400634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you know who placed you into Cardross Park?\",\"start\":3953773,\"end\":3957663,\"confidence\":0.8932369000000000003325340003357268869876861572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not\\u2014 no.\",\"start\":3960068,\"end\":3961836,\"confidence\":0.53341530000000003663984671220532618463039398193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3962667,\"end\":3963332,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was Belinda, and I think she's left now.\",\"start\":3970813,\"end\":3976037,\"confidence\":0.8000068700000000365690766557236202061176300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, Belinda, oh, what's that woman's name?\",\"start\":3976411,\"end\":3979145,\"confidence\":0.63467485000000001260644921785569749772548675537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, she came to camsis, she was a social worker.\",\"start\":3980714,\"end\":3983084,\"confidence\":0.84190039999999999320579036066192202270030975341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a social worker?\",\"start\":3984180,\"end\":3985339,\"confidence\":0.8291771999999999476216316907084546983242034912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A social worker, aye, I think it was a social worker, didn't it?\",\"start\":3985666,\"end\":3988639,\"confidence\":0.733673299999999972698105921153910458087921142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You remember a social worker taking you for the first time?\",\"start\":3997203,\"end\":4000210,\"confidence\":0.843484099999999958896523821749724447727203369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember her name?\",\"start\":4001066,\"end\":4001875,\"confidence\":0.85023886000000004070642489750753156840801239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's something to think, eh.\",\"start\":4003180,\"end\":4004276,\"confidence\":0.78891849999999996700950077865854837000370025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Miss Blonde\\u2014 Miss Blunder, I think it was.\",\"start\":4006517,\"end\":4008630,\"confidence\":0.84233475000000002097522155963815748691558837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Miss Blunder.\",\"start\":4008775,\"end\":4009486,\"confidence\":0.56688159999999998550634927596547640860080718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'll have that name.\",\"start\":4016157,\"end\":4019004,\"confidence\":0.74575215999999999727521071690716780722141265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She was a social worker in Kirkby, but she came for cancer.\",\"start\":4019183,\"end\":4023234,\"confidence\":0.55907819999999996962714021719875745475292205810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you believe it was Miss Belinda?\",\"start\":4025000,\"end\":4027180,\"confidence\":0.8724792999999999576488107777549885213375091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Miss Belinda.\",\"start\":4027358,\"end\":4028262,\"confidence\":0.74858754999999999046877974251401610672473907470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":4030829,\"end\":4031524,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second, Theresa.\",\"start\":4031944,\"end\":4033817,\"confidence\":0.75855886999999999620314383719232864677906036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what type of\\u2014 what type of setting was Cardross Park?\",\"start\":4035380,\"end\":4039297,\"confidence\":0.86386733999999998356855712700053118169307708740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was full of them.\",\"start\":4039847,\"end\":4041596,\"confidence\":0.71133389999999996344826058702892623841762542724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"As in, was there a, um, like a residential school?\",\"start\":4043456,\"end\":4046089,\"confidence\":0.83847510000000002872155846489476971328258514404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it an assessment centre?\",\"start\":4046202,\"end\":4047494,\"confidence\":0.88642615000000002378754970777663402259349822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was, uh, was it just a children's assessments home?\",\"start\":4047817,\"end\":4050403,\"confidence\":0.76397269999999994904982258958625607192516326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was just assessment centre for 3 weeks.\",\"start\":4051868,\"end\":4054509,\"confidence\":0.8456333000000000321705329042742960155010223388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school.\",\"start\":4054782,\"end\":4060141,\"confidence\":0.771869600000000044559556044987402856349945068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was an assessment centre, and how long was you there for?\",\"start\":4062460,\"end\":4064934,\"confidence\":0.90634479999999995047943457393557764589786529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"About 3 years, I'm sure.\",\"start\":4065488,\"end\":4066872,\"confidence\":0.8643764000000000446988224211963824927806854248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"For your first time round, do you think you was there for 3 years?\",\"start\":4070310,\"end\":4072992,\"confidence\":0.916614950000000039409542296198196709156036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4073417,\"end\":4073548,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, in a few sentences, what was ordinary daily life like at Cardross Park?\",\"start\":4078592,\"end\":4084982,\"confidence\":0.87884720000000005057927410234697163105010986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, we used to do boxing.\",\"start\":4089902,\"end\":4091177,\"confidence\":0.84793390000000001816005124055664055049419403076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say that again.\",\"start\":4092162,\"end\":4092823,\"confidence\":0.6831715000000000426183532908908091485500335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We used to do boxing.\",\"start\":4093388,\"end\":4094534,\"confidence\":0.85387515999999996640923427548841573297977447509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You used to do boxing?\",\"start\":4095164,\"end\":4095938,\"confidence\":0.85900129999999996766035792461480014026165008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":4096439,\"end\":4097100,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm used to box.\",\"start\":4101438,\"end\":4102559,\"confidence\":0.7517557999999999740481371190981008112430572509765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was the best boxer.\",\"start\":4102981,\"end\":4104864,\"confidence\":0.76748895999999999784080273457220755517482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You was the best at boxing?\",\"start\":4106017,\"end\":4107186,\"confidence\":0.80547285000000001797815230020205490291118621826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, me and my box.\",\"start\":4108619,\"end\":4109615,\"confidence\":0.69803490000000001369784285998321138322353363037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As soon as somebody hopped me, that was me.\",\"start\":4111800,\"end\":4113601,\"confidence\":0.72768589999999999662350091966800391674041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was, I was gonna have me in.\",\"start\":4113699,\"end\":4115107,\"confidence\":0.7230170399999999997220356817706488072872161865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that was\\u2014 I don't think that was\\u2014 they should have waited to do that, do you know what I mean?\",\"start\":4120160,\"end\":4124803,\"confidence\":0.551493760000000055043756219674833118915557861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but it was just time just to give something to do.\",\"start\":4128262,\"end\":4132172,\"confidence\":0.734603349999999988284571372787468135356903076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, but everybody was\\u2014 they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts.\",\"start\":4132831,\"end\":4145276,\"confidence\":0.55220776999999998668755551989306695759296417236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember what your accommodation was like at Cardross?\",\"start\":4145874,\"end\":4150216,\"confidence\":0.8865228000000000552205392523319460451602935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4 in a room.\",\"start\":4151092,\"end\":4152583,\"confidence\":0.69357835999999994935905078818905167281627655029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was It was 4 to her room.\",\"start\":4152632,\"end\":4154928,\"confidence\":0.84975520000000004383622353998362086713314056396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And if I was naughty, I'd have been in a room itself.\",\"start\":4154977,\"end\":4158147,\"confidence\":0.6724856999999999640493797414819709956645965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they says they were going to take all my clothes off.\",\"start\":4161570,\"end\":4163968,\"confidence\":0.5143596999999999752617441117763519287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So if you was naughty, you'd be placed into a room by yourself?\",\"start\":4164989,\"end\":4168570,\"confidence\":0.65438830000000003384030833331053145229816436767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was placed in it, and they were going to take my clothes off of me when they stood up open and shut the door.\",\"start\":4169570,\"end\":4175356,\"confidence\":0.86862296000000005502528210854507051408290863037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, aye, that'll be right, you'se not taking my clothes off.\",\"start\":4175663,\"end\":4178976,\"confidence\":0.70932519999999998905337861287989653646945953369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's not right.\",\"start\":4179669,\"end\":4181176,\"confidence\":0.94891190000000003035296458619995974004268646240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I do doubt, I do doubt beating the police.\",\"start\":4182830,\"end\":4184420,\"confidence\":0.7761251000000000122014398584724403917789459228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell?\",\"start\":4189789,\"end\":4196378,\"confidence\":0.8205506000000000188521198651869781315326690673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was just the clothes that was there.\",\"start\":4196587,\"end\":4198596,\"confidence\":0.7447793499999999511373971472494304180145263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, other people had been worn.\",\"start\":4200525,\"end\":4202362,\"confidence\":0.672688799999999975653963701915927231311798095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And would you say the clothes were, um, hygienic in any way?\",\"start\":4207825,\"end\":4210993,\"confidence\":0.85367954000000001446579744879272766411304473876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, uh, they weren't.\",\"start\":4211930,\"end\":4213627,\"confidence\":0.5850621499999999475249978786450810730457305908203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"They were all right.\",\"start\":4213708,\"end\":4214241,\"confidence\":0.4919181200000000142580347528564743697643280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were all the same.\",\"start\":4218017,\"end\":4219525,\"confidence\":0.6424864500000000422375023845233954489231109619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was the thing.\",\"start\":4220789,\"end\":4222702,\"confidence\":0.670701100000000050016524255624972283840179443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were all the same.\",\"start\":4224259,\"end\":4225134,\"confidence\":0.6424864500000000422375023845233954489231109619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":4225540,\"end\":4228188,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what was, um, the food like at the assessment centre?\",\"start\":4228643,\"end\":4231845,\"confidence\":0.8568738000000000187839077625540085136890411376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As far as I know, Anne used to work in the kitchen doing the dishes and that.\",\"start\":4234694,\"end\":4238888,\"confidence\":0.9024868600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was she able to contact your family freely?\",\"start\":4245202,\"end\":4247281,\"confidence\":0.829903199999999952041207507136277854442596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it accessible to you?\",\"start\":4247474,\"end\":4249134,\"confidence\":0.8847816600000000253345433520735241472721099853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, not really.\",\"start\":4252610,\"end\":4253404,\"confidence\":0.5927312000000000136168409881065599620342254638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'd sat there waiting for my family to come and visit me and they never came.\",\"start\":4254555,\"end\":4257569,\"confidence\":0.61306154999999995514059492052183486521244049072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends.\",\"start\":4259099,\"end\":4265888,\"confidence\":0.85981359999999995569197608347167260944843292236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I got a job when I was out.\",\"start\":4266800,\"end\":4269249,\"confidence\":0.565529469999999978568894221098162233829498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out.\",\"start\":4269346,\"end\":4282117,\"confidence\":0.61385739999999999749746848465292714536190032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that took me go up now, Amy.\",\"start\":4283114,\"end\":4284646,\"confidence\":0.66119795999999997349050318007357418537139892578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So is there anything\\u2014 so I just put that, um, he was unable to contact your family, um, and when you\\u2014 and when you did, you would sit waiting for them and they wouldn't\\u2014 they never came.\",\"start\":4285467,\"end\":4295365,\"confidence\":0.498293880000000022345574279825086705386638641357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you then got, um, work on a weekend, which was\\u2014 which was then the reason as to why you was able to leave early, right?\",\"start\":4295445,\"end\":4304420,\"confidence\":0.90802430000000000642756958768586628139019012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the others\\u2014 how did staff and other children generally treat you while you were at Cardross Centre?\",\"start\":4314138,\"end\":4320505,\"confidence\":0.89411885000000002055031700365361757576465606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, all right, apart from this woman I didn't really like, she didn't like me.\",\"start\":4321214,\"end\":4324772,\"confidence\":0.6976818000000000186133775059715844690799713134765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if she liked me or I didn't like her, I don't know.\",\"start\":4325014,\"end\":4329137,\"confidence\":0.52732250000000002732036818997585214674472808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is this another child or a staff member?\",\"start\":4329218,\"end\":4331336,\"confidence\":0.78411233000000002402174459348316304385662078857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, a staff member.\",\"start\":4331546,\"end\":4332758,\"confidence\":0.648755799999999993588062352500855922698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She didn't\\u2014 we get 4 flags a day and every day she was on she stroked my 4 flags.\",\"start\":4333017,\"end\":4338318,\"confidence\":0.76064246999999995946240005650906823575496673583984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, I was cheeky.\",\"start\":4339913,\"end\":4342085,\"confidence\":0.71090489999999995074375647163833491504192352294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, would you just repeat that again for me please, Theresa?\",\"start\":4342809,\"end\":4346011,\"confidence\":0.67488159999999997040731614106334745883941650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think I was cheeky to her, or she would annoy me and I would annoy her and vice versa.\",\"start\":4346413,\"end\":4354994,\"confidence\":0.61384945999999995791540641221217811107635498046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So then she would just stop my fags.\",\"start\":4355139,\"end\":4358338,\"confidence\":0.57354515999999999831260311111691407859325408935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I would just get into the office and get a fag after the teacher.\",\"start\":4359327,\"end\":4363625,\"confidence\":0.646761600000000047572257244610227644443511962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Or their manager, whatever.\",\"start\":4366082,\"end\":4367580,\"confidence\":0.6886782000000000181216819328255951404571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, who would take my\\u2014 and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff?\",\"start\":4367629,\"end\":4389534,\"confidence\":0.87187139999999996309298921914887614548206329345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And did it follow any punishments or isolation or unsafe arrangements?\",\"start\":4390019,\"end\":4393963,\"confidence\":0.64287704000000001069992094926419667899608612060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, the punishment would be stroke your fag.\",\"start\":4394140,\"end\":4396723,\"confidence\":0.85855055000000002340954097235226072371006011962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, what else would they do?\",\"start\":4397493,\"end\":4399049,\"confidence\":0.61498134999999998218100927260820753872394561767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You wouldn't get your weekends at home either.\",\"start\":4399739,\"end\":4403525,\"confidence\":0.50543665999999998206249074428342282772064208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag?\",\"start\":4404632,\"end\":4410600,\"confidence\":0.76539122999999997798425965811475180089473724365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4411451,\"end\":4411467,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As in steal your cigarettes?\",\"start\":4412189,\"end\":4413472,\"confidence\":0.51764909999999997314290567373973317444324493408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They don't take it, no, they wouldn't give you fags.\",\"start\":4414098,\"end\":4416103,\"confidence\":0.64610445000000005233431465967441909015178680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh.\",\"start\":4416665,\"end\":4416825,\"confidence\":0.54432963999999994797462932183407247066497802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was the punishment, but that only made me worse.\",\"start\":4423001,\"end\":4425300,\"confidence\":0.97179735000000000422204493588651530444622039794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you only go 4 times a day?\",\"start\":4427330,\"end\":4428830,\"confidence\":0.87776379999999998293702674345695413649082183837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I suffered it for\\u2014 and Dad drew half every day.\",\"start\":4429281,\"end\":4433185,\"confidence\":0.52918509999999996384900668999762274324893951416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you only got 4 a day.\",\"start\":4435972,\"end\":4437290,\"confidence\":0.728307370000000009468976713833399116992950439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was isolation used as punishment at all?\",\"start\":4438575,\"end\":4441357,\"confidence\":0.580717499999999997584154698415659368038177490234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'd just been put in that room.\",\"start\":4443563,\"end\":4444965,\"confidence\":0.55481420000000003511786417220719158649444580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was on my isolation ago.\",\"start\":4445064,\"end\":4446894,\"confidence\":0.7763771999999999895436531005543656647205352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Is that when you was put in the room and they threatened to take your clothes off?\",\"start\":4454994,\"end\":4457437,\"confidence\":0.618761099999999952814278003643266856670379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4458048,\"end\":4458080,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's going to be difficult to answer and also to ask this question, Theresa.\",\"start\":4472110,\"end\":4476481,\"confidence\":0.5809248000000000189402271644212305545806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"However, was they\\u2014 did they ever actually take your clothes off at any point?\",\"start\":4476641,\"end\":4481447,\"confidence\":0.79922013999999996780587707689846865832805633544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":4481994,\"end\":4482014,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you was in that room?\",\"start\":4482014,\"end\":4483178,\"confidence\":0.85791640000000002341806748518138192594051361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, no, no, no problem.\",\"start\":4483421,\"end\":4489859,\"confidence\":0.58108059999999994715835782699286937713623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I wouldn't know it.\",\"start\":4490037,\"end\":4492225,\"confidence\":0.52978170000000002204387783422134816646575927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for the, um, for Cardross, for the first time of you being there, did you experience, did you, did you suffer from any abuse, neglect, or any harmful actions?\",\"start\":4492533,\"end\":4521162,\"confidence\":0.55473470000000002499973561498336493968963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":4523488,\"end\":4524713,\"confidence\":0.62718269999999998187689698170288465917110443115234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The headmaster was really good to me, I didn't want to get sent to him.\",\"start\":4526570,\"end\":4531710,\"confidence\":0.51286149999999997017852138014859519898891448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4532570,\"end\":4533557,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It wasn't a rotten wee man or anything like that, do you know what I mean?\",\"start\":4533897,\"end\":4536617,\"confidence\":0.5326573999999999475818412975058890879154205322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I think that's how I went into him because I knew he would be eating my fag.\",\"start\":4537945,\"end\":4542444,\"confidence\":0.70599380000000000467963445771601982414722442626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I'd get a punishment, he'd stop fagging in again, he would give me a fag.\",\"start\":4550470,\"end\":4554750,\"confidence\":0.62569520000000000692352841724641621112823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I think it was just to calm me down or whatever, you know what I mean?\",\"start\":4555540,\"end\":4558650,\"confidence\":0.75690055000000000529070121046970598399639129638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, more than likely it seems.\",\"start\":4559020,\"end\":4561010,\"confidence\":0.68607103999999996535308355305460281670093536376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, just to calm me down a wee bit.\",\"start\":4561160,\"end\":4562850,\"confidence\":0.68124989999999996381774280962417833507061004638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so just going back from what you said previously, so I'm just looking over.\",\"start\":4564880,\"end\":4568130,\"confidence\":0.868603699999999978587084115133620798587799072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off?\",\"start\":4568130,\"end\":4596309,\"confidence\":0.74335592999999999808125039635342545807361602783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, the room I was in, I think my roommates would have heard them.\",\"start\":4596775,\"end\":4601639,\"confidence\":0.76376085999999998588094740625820122659206390380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Saying that to me.\",\"start\":4602061,\"end\":4602808,\"confidence\":0.79231660000000003751807753360481001436710357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, hold on, because it was a room next to it.\",\"start\":4603311,\"end\":4607550,\"confidence\":0.8294116000000000266112465396872721612453460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I don't know, it might have happened to other people as well.\",\"start\":4610785,\"end\":4612970,\"confidence\":0.77755940000000001166569063570932485163211822509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":4613085,\"end\":4613659,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in?\",\"start\":4645892,\"end\":4660897,\"confidence\":0.8537535000000000540154587724828161299228668212890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I would, I would willingly take it because that's all we had to do.\",\"start\":4661492,\"end\":4666361,\"confidence\":0.713119199999999953121232465491630136966705322265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, okay, that's fine.\",\"start\":4666975,\"end\":4668140,\"confidence\":0.74913602999999995279978293183376081287860870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've then got Sarah's posh after, and that was a couple of months later.\",\"start\":4669342,\"end\":4675124,\"confidence\":0.8020304400000000111248255052487365901470184326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4675336,\"end\":4675873,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then I've got Rosanna Lucas.\",\"start\":4676979,\"end\":4678737,\"confidence\":0.853627860000000016071908248704858124256134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"1994.\",\"start\":4681250,\"end\":4682000,\"confidence\":0.6378101000000000464495997221092693507671356201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Does that sound about right to you?\",\"start\":4682000,\"end\":4685690,\"confidence\":0.77429026000000000795608912085299380123615264892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I never said that.\",\"start\":4686320,\"end\":4688320,\"confidence\":0.60521429999999998283755076045054011046886444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I asked her before that.\",\"start\":4688320,\"end\":4689710,\"confidence\":0.76005040000000001487734380134497769176959991455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She went, did you take your clothes off?\",\"start\":4691480,\"end\":4693140,\"confidence\":0.8553979000000000443293401986011303961277008056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went, no, she never asked me that.\",\"start\":4693140,\"end\":4696370,\"confidence\":0.68715139999999996778257127516553737223148345947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She's listening in, but she's obviously shocked with some of the things I'm saying.\",\"start\":4699240,\"end\":4704800,\"confidence\":0.52587837000000003939703674404881894588470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":4704800,\"end\":4705660,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, I mean, because I've obviously failed them Maybe not as much, but I felt good, you know what I mean?\",\"start\":4705660,\"end\":4712670,\"confidence\":0.448866339999999974796907054042094387114048004150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":4712670,\"end\":4713590,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Obviously affected me through the years, you know what I mean?\",\"start\":4714210,\"end\":4718930,\"confidence\":0.492050680000000018043948557533440180122852325439453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Of course, yeah.\",\"start\":4718930,\"end\":4719710,\"confidence\":0.47401830000000000353566065314225852489471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct?\",\"start\":4719710,\"end\":4726420,\"confidence\":0.851730349999999969412556310999207198619842529296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, yes.\",\"start\":4726610,\"end\":4727510,\"confidence\":0.8412497599999999575715037281042896211147308349609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":4727510,\"end\":4728170,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement.\",\"start\":4728170,\"end\":4737570,\"confidence\":0.800421660000000034784761737682856619358062744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember at the beginning, uh, when we started talking about Balnakrieg, you mentioned that you kept, um, you get getting caught for absconding, do you know, for running away.\",\"start\":4738384,\"end\":4746599,\"confidence\":0.6421670999999999907004166743718087673187255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And could you try to remember at least one of the times you ran away, um, what the reasons for running away?\",\"start\":4747486,\"end\":4753692,\"confidence\":0.69646865000000002243751850983244366943836212158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That day that I get slapped for that teacher?\",\"start\":4754353,\"end\":4756722,\"confidence\":0.7139944000000000290384605250437743961811065673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, in Cardross Park, Balnakrieg.\",\"start\":4761544,\"end\":4765057,\"confidence\":0.8018380400000000296500957119860686361789703369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, in Cardross Park.\",\"start\":4765171,\"end\":4765984,\"confidence\":0.82057510000000000172093450601096265017986297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Fact, oh, I don't know, I was in the hospital, I just said I'm going away.\",\"start\":4766350,\"end\":4771055,\"confidence\":0.67398469999999999213713408607873134315013885498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I never said I was going away.\",\"start\":4773374,\"end\":4774782,\"confidence\":0.67971395999999995041207512258552014827728271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer.\",\"start\":4774992,\"end\":4785151,\"confidence\":0.55982924000000000575028025195933878421783447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me.\",\"start\":4786292,\"end\":4795794,\"confidence\":0.5313480999999999898619762461748905479907989501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging.\",\"start\":4796020,\"end\":4803591,\"confidence\":0.5360232000000000329720251102116890251636505126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they would stop and tie me and once they went back into the motor, I would move again and run away again and hold on to the wire when they came out.\",\"start\":4803703,\"end\":4814500,\"confidence\":0.76281315000000005088764964966685511171817779541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they were beginning to say, they just lung me right in the back of the van.\",\"start\":4815098,\"end\":4819986,\"confidence\":0.74032770000000003296491968285408802330493927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because they say they got me, do you know what I mean?\",\"start\":4820587,\"end\":4823170,\"confidence\":0.55759320000000001105178171201259829103946685791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that would be the police in St. Barton or whatever, Cadres, whatever.\",\"start\":4824190,\"end\":4828832,\"confidence\":0.82152986999999999540023054578341543674468994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know where the police would have came from.\",\"start\":4828912,\"end\":4830589,\"confidence\":0.491371700000000022345858496919390745460987091064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they'd probably remember that, John and Anthony, whatever.\",\"start\":4831056,\"end\":4836062,\"confidence\":0.78981820000000002579554347903467714786529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off.\",\"start\":4836337,\"end\":4860917,\"confidence\":0.86448955999999999022520569269545376300811767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so when that night, when that incident occurred, what was happening before the staff members came in and took you away?\",\"start\":4861542,\"end\":4870195,\"confidence\":0.63105160000000004583142754199798218905925750732421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I really can't, I think they were all carrying on.\",\"start\":4871460,\"end\":4874510,\"confidence\":0.54487870000000004910845063932356424629688262939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were all carrying on?\",\"start\":4876240,\"end\":4877420,\"confidence\":0.82976543999999996525929191193426959216594696044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4877690,\"end\":4878240,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"As in like just doing your normal business?\",\"start\":4878240,\"end\":4879820,\"confidence\":0.77230779999999998874926632197457365691661834716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The first time I came in, that was just when they shot up, probably.\",\"start\":4879820,\"end\":4883700,\"confidence\":0.68307379999999995323634038868476636707782745361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they was taking my clothes off.\",\"start\":4883700,\"end\":4889680,\"confidence\":0.75455594000000003607198095778585411608219146728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off.\",\"start\":4889980,\"end\":4895140,\"confidence\":0.6277169000000000220751417145947925746440887451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's what you're doing.\",\"start\":4895140,\"end\":4896820,\"confidence\":0.74830839999999998468638295889832079410552978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Room, and you kept opening and closing the door when you got into this room?\",\"start\":4898392,\"end\":4902173,\"confidence\":0.71318435999999996166565097155398689210414886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was that kind of\\u2014 okay, so he was opening and closing the door in like retaliation kind of manner?\",\"start\":4902237,\"end\":4915874,\"confidence\":0.81346810000000002727205128394416533410549163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they opened it.\",\"start\":4925299,\"end\":4926525,\"confidence\":0.71088063999999995257184082220192067325115203857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they locked the door first and then they opened it?\",\"start\":4927251,\"end\":4931172,\"confidence\":0.741828200000000048675019570509903132915496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They're doing it because I'm in a stroke unit.\",\"start\":4931430,\"end\":4933124,\"confidence\":0.7165057999999999704954234402975998818874359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So after they locked\\u2014 so did they, um, try to get you to take your clothes off before they locked the door?\",\"start\":4936530,\"end\":4942121,\"confidence\":0.80648470000000005430962346508749760687351226806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, they just said that they would come in and take my clothes off.\",\"start\":4942666,\"end\":4945297,\"confidence\":0.5600078699999999631842229064204730093479156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said no, you don't know.\",\"start\":4945345,\"end\":4946636,\"confidence\":0.58065646999999998012498281241278164088726043701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's exactly that.\",\"start\":4947298,\"end\":4948330,\"confidence\":0.6148985000000000145092826642212457954883575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was greeting him to Auntie Janine, but because I was too\\u2014 I was, wow, what do you want to take my clothes off for?\",\"start\":4954938,\"end\":4960718,\"confidence\":0.624584000000000028052227207808755338191986083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know what I mean?\",\"start\":4961520,\"end\":4962134,\"confidence\":0.74010830000000005224336518949712626636028289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wasn't too sure.\",\"start\":4962182,\"end\":4962877,\"confidence\":0.662272039999999950765641187899746000766754150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it is a peculiar thing to ask a child.\",\"start\":4963476,\"end\":4966822,\"confidence\":0.5804278000000000492519802719471044838428497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know.\",\"start\":4967113,\"end\":4967452,\"confidence\":0.51317219999999996726813833447522483766078948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember anything what happened after this?\",\"start\":4975546,\"end\":4977825,\"confidence\":0.89226700000000003232258904972695745527744293212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So after the asked you to take your clothes off, and obviously you told them no.\",\"start\":4977924,\"end\":4982787,\"confidence\":0.57612264000000001917811687235371209681034088134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anything follow up from that?\",\"start\":4983608,\"end\":4985203,\"confidence\":0.866261900000000029109514798619784414768218994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, I think they put me back into my room.\",\"start\":4985767,\"end\":4992008,\"confidence\":0.71147020000000005257589918983285315334796905517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What, after a couple of hours of isolation?\",\"start\":4996930,\"end\":4998999,\"confidence\":0.7730809499999999889752189119462855160236358642578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Aye, and I'd calmed down a wee bit.\",\"start\":5001255,\"end\":5002981,\"confidence\":0.5021427000000000528956434209248982369899749755859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because I was stressed over things.\",\"start\":5005702,\"end\":5007561,\"confidence\":0.79562129999999997576054511227994225919246673583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how often did this happen?\",\"start\":5020578,\"end\":5022668,\"confidence\":0.75540554999999998120330246820230968296527862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Over what time period?\",\"start\":5023095,\"end\":5024525,\"confidence\":0.85286779999999995371950944900163449347019195556640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it change or become worse?\",\"start\":5024591,\"end\":5026299,\"confidence\":0.6619610000000000216147100218222476541996002197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It came\\u2014 we ended up with nothing.\",\"start\":5028420,\"end\":5031580,\"confidence\":0.5149399999999999533173422605614177882671356201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel.\",\"start\":5031855,\"end\":5040333,\"confidence\":0.79628589999999999093915903358720242977142333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You did 20 hats and you did a flannel?\",\"start\":5042721,\"end\":5045206,\"confidence\":0.74430300000000004789768581758835352957248687744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A jumper for a man.\",\"start\":5046674,\"end\":5047851,\"confidence\":0.74065535999999998484355501204845495522022247314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Jumper, sorry.\",\"start\":5048142,\"end\":5048836,\"confidence\":0.57931023999999997631249470941838808357715606689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":5049255,\"end\":5049432,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was a good knitter.\",\"start\":5050255,\"end\":5053732,\"confidence\":0.59493004999999998805293444092967547476291656494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they say, she's got a talent there somewhere, but she just no use it.\",\"start\":5054444,\"end\":5058250,\"confidence\":0.54782390000000003027480488526634871959686279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that?\",\"start\":5075587,\"end\":5089036,\"confidence\":0.62965952999999996730906559605500660836696624755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was probably\\u2014 Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car.\",\"start\":5089149,\"end\":5103107,\"confidence\":0.52073080000000004918803142572869546711444854736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I tell all the lassies, he's run right into my cousin's.\",\"start\":5103500,\"end\":5105954,\"confidence\":0.635916799999999948767026580753736197948455810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They says, what for?\",\"start\":5107529,\"end\":5108298,\"confidence\":0.6819436599999999515375748160295188426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, I don't know.\",\"start\":5108429,\"end\":5109001,\"confidence\":0.63914780000000004367421979623031802475452423095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, I still run you in.\",\"start\":5109164,\"end\":5110538,\"confidence\":0.757080100000000033588776204851455986499786376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What immediate effects did you experience?\",\"start\":5113260,\"end\":5115773,\"confidence\":0.8302849500000000215749196286196820437908172607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean?\",\"start\":5115999,\"end\":5125114,\"confidence\":0.8645954000000000139181111080688424408435821533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said, he's not allowed to do that, see me.\",\"start\":5125259,\"end\":5128237,\"confidence\":0.61959489999999994847001971720601432025432586669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you experiencing any fear or shame when, um, when they were\\u2014 well, I mean, actually, then told this, the governors the next day.\",\"start\":5128978,\"end\":5138496,\"confidence\":0.6574183000000000109963593786233104765415191650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I told them about it just because I was stressed, but he always gave me a fag to calm me down.\",\"start\":5141591,\"end\":5147377,\"confidence\":0.58574545000000000083417717178235761821269989013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But you see, as he went, he went, they wouldn't have took their clothes off.\",\"start\":5150460,\"end\":5153746,\"confidence\":0.72894585000000000629682972430600784718990325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They probably just did that to calm me down.\",\"start\":5153957,\"end\":5155884,\"confidence\":0.7482073000000000195797156266053207218647003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So there was nothing there, went to that.\",\"start\":5158782,\"end\":5161421,\"confidence\":0.734921799999999958430407787091098725795745849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think I had had to drink a I wouldn't enter the office very often.\",\"start\":5161568,\"end\":5165544,\"confidence\":0.59348255000000005310312189976684749126434326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you experience any sleeping problems whilst you was at Cartridge?\",\"start\":5168165,\"end\":5172643,\"confidence\":0.75901140000000000274127387456246651709079742431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, there was a spider.\",\"start\":5174586,\"end\":5175552,\"confidence\":0.6926797000000000092967411546851508319377899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, in fact, you know what, that was her.\",\"start\":5175713,\"end\":5177402,\"confidence\":0.7239929000000000502978991789859719574451446533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a spider that was in the room.\",\"start\":5177515,\"end\":5179188,\"confidence\":0.7011403400000000285530177279724739491939544677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A spider?\",\"start\":5179591,\"end\":5180234,\"confidence\":0.78971785000000005450004891827120445668697357177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A spider was in the room.\",\"start\":5180636,\"end\":5181747,\"confidence\":0.686474299999999981736209520022384822368621826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They wouldn't come in and get her.\",\"start\":5181843,\"end\":5182969,\"confidence\":0.55276000000000002909672502937610261142253875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They wouldn't come in and get her?\",\"start\":5183883,\"end\":5184864,\"confidence\":0.6699578999999999950887286104261875152587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, they were probably feetsie, I know.\",\"start\":5185331,\"end\":5186844,\"confidence\":0.6409086999999999978427922542323358356952667236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, um, I'm scared of vipers, spiders now.\",\"start\":5189661,\"end\":5192554,\"confidence\":0.84944015999999999966263430906110443174839019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anyone else, uh, did anyone witness this and know about it or experience something similar?\",\"start\":5217813,\"end\":5223700,\"confidence\":0.855551240000000046137529352563433349132537841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, they may have experienced something like, I don't know.\",\"start\":5224632,\"end\":5228439,\"confidence\":0.71536109999999997199893186916597187519073486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was a few of them put in that room, mate, enough at one point, but I don't know.\",\"start\":5236178,\"end\":5241364,\"confidence\":0.75190604000000005324721996657899580895900726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Then happened to the money, I don't know.\",\"start\":5242003,\"end\":5244179,\"confidence\":0.62397223999999995580623135538189671933650970458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It just frightened me when that was over.\",\"start\":5247600,\"end\":5249481,\"confidence\":0.92538120000000001486029077568673528730869293212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you tell anyone or try to get help?\",\"start\":5265531,\"end\":5267634,\"confidence\":0.80389549999999998508570797639549709856510162353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, as if you didn't drink the whole fist in the morning.\",\"start\":5270040,\"end\":5273057,\"confidence\":0.6002172999999999536413497480680234730243682861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And who did you speak to?\",\"start\":5278082,\"end\":5279763,\"confidence\":0.81572549999999999226218960757250897586345672607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The man that owned the place.\",\"start\":5280269,\"end\":5281493,\"confidence\":0.61495350000000004175859658062108792364597320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what response did you receive?\",\"start\":5287056,\"end\":5288431,\"confidence\":0.82664729999999997378523630686686374247074127197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, he was a bit nasty.\",\"start\":5292459,\"end\":5293449,\"confidence\":0.896841699999999963921482049045152962207794189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was all been a case 'You alright?' and that.\",\"start\":5293532,\"end\":5296619,\"confidence\":0.80487819999999998810125134696136228740215301513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Then he gave me a fag and I was alright.\",\"start\":5297025,\"end\":5299563,\"confidence\":0.576124969999999958503167363232932984828948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one.\",\"start\":5305862,\"end\":5312816,\"confidence\":0.62557256000000005524697144210222177207469940185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was brand new, but I used to go to school and his daughter was there as well.\",\"start\":5312864,\"end\":5317913,\"confidence\":0.75823753999999998764991460120654664933681488037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I'm just trying to remember, I'm trying to think of his name.\",\"start\":5320004,\"end\":5322488,\"confidence\":0.7682050000000000267164068645797669887542724609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"He was so often nice.\",\"start\":5324085,\"end\":5325343,\"confidence\":0.82090472999999997139042307026102207601070404052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was nice enough, you know what I mean?\",\"start\":5325456,\"end\":5327519,\"confidence\":0.8883017300000000116000364869250915944576263427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I just can't remember his name.\",\"start\":5328277,\"end\":5331963,\"confidence\":0.539176499999999947476680972613394260406494140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":5333221,\"end\":5334280,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But he was all right.\",\"start\":5338202,\"end\":5339279,\"confidence\":0.496966100000000021719159803978982381522655487060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He never was neither bad or anything like that to me.\",\"start\":5339873,\"end\":5343972,\"confidence\":0.694691900000000028825297704315744340419769287109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that was good to hear.\",\"start\":5344712,\"end\":5346512,\"confidence\":0.97833245999999995934359731108997948467731475830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just flung the paper at them.\",\"start\":5350601,\"end\":5360002,\"confidence\":0.608044739999999972468458508956246078014373779296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know who got that to come in, but they got that psychologist and I just flung the paper at them.\",\"start\":5361626,\"end\":5371156,\"confidence\":0.7268078300000000435687752542435191571712493896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm no, eh, right, no, that rubbish.\",\"start\":5372606,\"end\":5374732,\"confidence\":0.69056550000000005429257043942925520241260528564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't know half of the things it was asking me, do you know what I mean?\",\"start\":5374940,\"end\":5380060,\"confidence\":0.537447400000000019559820430004037916660308837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just to see that\\u2014 I says, I'm not answering your questions.\",\"start\":5381900,\"end\":5386820,\"confidence\":0.67930389999999996053503537041251547634601593017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would do when I went to a party.\",\"start\":5386820,\"end\":5395680,\"confidence\":0.71806999999999998607336237910203635692596435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, I'm not allowed to go to a party.\",\"start\":5395680,\"end\":5397320,\"confidence\":0.83148279999999996636717014553141780197620391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5397480,\"end\":5398580,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how can I answer it, do you know what I mean?\",\"start\":5398580,\"end\":5400360,\"confidence\":0.7094065000000000509317032992839813232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, I thought they were going to put my nan in a bin because of my mum.\",\"start\":5400360,\"end\":5404180,\"confidence\":0.845590599999999970037833918468095362186431884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, um, you know what I mean?\",\"start\":5406170,\"end\":5407390,\"confidence\":0.78924114000000000768153540775529108941555023193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was like, no.\",\"start\":5407390,\"end\":5408860,\"confidence\":0.54545399999999999440802866956801153719425201416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, you can't answer something what you don't know the answer to, do you really?\",\"start\":5409090,\"end\":5412010,\"confidence\":0.62098649999999999682387397115235216915607452392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, aye.\",\"start\":5412050,\"end\":5413070,\"confidence\":0.65534389999999997922230932090315036475658416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Of course.\",\"start\":5413070,\"end\":5414010,\"confidence\":0.5551795999999999953189444568124599754810333251953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So this is\\u2014 sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place.\",\"start\":5414010,\"end\":5421390,\"confidence\":0.8209303599999999700997932450263760983943939208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, I remember that about hospital or something.\",\"start\":5422450,\"end\":5424150,\"confidence\":0.81896584999999999521236304644844494760036468505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":5424150,\"end\":5424910,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got\\u2014 you know what I mean?\",\"start\":5424910,\"end\":5425680,\"confidence\":0.79335283999999994808405290314112789928913116455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5426030,\"end\":5426450,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others?\",\"start\":5449699,\"end\":5458419,\"confidence\":0.9140935999999999506115955227869562804698944091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They must have been nice to me, but some of them weren't there.\",\"start\":5465216,\"end\":5471312,\"confidence\":0.51432389999999994500967659405432641506195068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway.\",\"start\":5471749,\"end\":5479339,\"confidence\":0.898434940000000015203340808511711657047271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd just run away in there to get the poor They get the police to bring you back.\",\"start\":5481614,\"end\":5493888,\"confidence\":0.49696656999999999637651626471779309213161468505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":5494261,\"end\":5494390,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5495086,\"end\":5496867,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that concludes the questions in relation to your first placement at Cardross Park.\",\"start\":5497499,\"end\":5503309,\"confidence\":0.92249787000000005310340611686115153133869171142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The next one will be for the Rye Hill Hostel in Dunoon.\",\"start\":5504597,\"end\":5507286,\"confidence\":0.9422762000000000082167161963297985494136810302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember you saying that you don't fully remember this placement, so just try to answer each question as you can.\",\"start\":5508832,\"end\":5515482,\"confidence\":0.78371995999999999327201294363476336002349853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think we went to school there.\",\"start\":5515546,\"end\":5517196,\"confidence\":0.87500540000000004425828592502512037754058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You think you went to school there?\",\"start\":5518069,\"end\":5519074,\"confidence\":0.79833370000000003496865019769757054746150970458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Aye, so I think it was run by the Christians and they were taking me to the church and my mum phoned up and she said no, she needs to go to chapel, so the lady was said to take me to chapel She says, oh, Mum, I don't like me going to chapel.\",\"start\":5519463,\"end\":5539285,\"confidence\":0.7714716999999999824666474523837678134441375732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, well, I'm a Catholic, so I'm going to chapel.\",\"start\":5539398,\"end\":5543158,\"confidence\":0.85657923999999996400589452605345286428928375244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I ended up, I went to the church.\",\"start\":5544761,\"end\":5546349,\"confidence\":0.78510919999999995155803844681940972805023193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The woman was like, she says, if my man finds out, he'll not be happy.\",\"start\":5548676,\"end\":5553098,\"confidence\":0.61959213000000001869693733169697225093841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so it was Rye Hill Hospital.\",\"start\":5554357,\"end\":5559728,\"confidence\":0.828635699999999975062792145763523876667022705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember the location?\",\"start\":5562184,\"end\":5563024,\"confidence\":0.85254054999999995256843021707027219235897064208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Dundee?\",\"start\":5564527,\"end\":5564947,\"confidence\":0.74361869999999996583284200823982246220111846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it?\",\"start\":5566075,\"end\":5566591,\"confidence\":0.80718464000000000879708750289864838123321533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was that Dundee?\",\"start\":5569138,\"end\":5571345,\"confidence\":0.8779915000000000357971430275938473641872406005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":5571394,\"end\":5571474,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, Dundee, Dunoon.\",\"start\":5571957,\"end\":5573375,\"confidence\":0.75830096000000002387508857282227836549282073974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, I went out to school there.\",\"start\":5574357,\"end\":5576387,\"confidence\":0.83098006000000002035932311628130264580249786376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember how old you were when you went to there?\",\"start\":5576709,\"end\":5578829,\"confidence\":0.89051950000000001939071125889313407242298126220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry.\",\"start\":5578965,\"end\":5579032,\"confidence\":0.50921240000000000947011358221061527729034423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, wait a minute.\",\"start\":5579134,\"end\":5580216,\"confidence\":0.656188400000000005007905201637186110019683837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there.\",\"start\":5582206,\"end\":5587704,\"confidence\":0.86510450000000005399414249041001312434673309326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair.\",\"start\":5588368,\"end\":5598733,\"confidence\":0.66300020000000003950191285184700973331928253173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What type of setting was it at Ryhill?\",\"start\":5600766,\"end\":5603119,\"confidence\":0.91209949999999995196020563525962643325328826904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know, I can't even mind much of that, that one.\",\"start\":5605904,\"end\":5609021,\"confidence\":0.556569300000000044548187361215241253376007080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't think I was in that long.\",\"start\":5609069,\"end\":5610409,\"confidence\":0.6343625999999999987011278790305368602275848388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You don't think you was in there long?\",\"start\":5611233,\"end\":5612186,\"confidence\":0.687147139999999989612433637375943362712860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":5612622,\"end\":5613606,\"confidence\":0.62718269999999998187689698170288465917110443115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if that's when my sister never got married or mine or whatever.\",\"start\":5616593,\"end\":5623950,\"confidence\":0.51858789999999999054125510156154632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh, what we have is that you went to, uh, Ryhill.\",\"start\":5625091,\"end\":5627822,\"confidence\":0.8695912999999999559719299213611520826816558837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months.\",\"start\":5628303,\"end\":5638424,\"confidence\":0.88843320000000003400231207706383429467678070068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there?\",\"start\":5638520,\"end\":5649071,\"confidence\":0.87454902999999994950286463790689595043659210205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember much about that one.\",\"start\":5649536,\"end\":5651094,\"confidence\":0.638196769999999968803194860811345279216766357421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":5651286,\"end\":5652555,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Remember, these questions are all in relation to Rye Hospital.\",\"start\":5653133,\"end\":5655975,\"confidence\":0.84449410000000002529674247853108681738376617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you can't remember, you can't remember.\",\"start\":5656244,\"end\":5658030,\"confidence\":0.494715999999999989089616292403661645948886871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Don't worry too much.\",\"start\":5658271,\"end\":5660037,\"confidence\":0.710710469999999983059524311101995408535003662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel?\",\"start\":5668287,\"end\":5674258,\"confidence\":0.89895069999999999144080220503383316099643707275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was, sorry, going to school, getting up to school now.\",\"start\":5685686,\"end\":5688804,\"confidence\":0.52954080000000003369819978615851141512393951416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even mean\\u2014 I can't even remember the surroundings of the rooms that I'm at.\",\"start\":5691713,\"end\":5695604,\"confidence\":0.7161986000000000185394810614525340497493743896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With the situation, whether I just kind of get that through my head.\",\"start\":5696380,\"end\":5700480,\"confidence\":0.84517629999999999146353957257815636694431304931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I might come in here, but it's just not appealing enough.\",\"start\":5700910,\"end\":5704570,\"confidence\":0.92454709999999995506669847600278444588184356689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think if that much happened, I think I could write a book, you know what I mean?\",\"start\":5705630,\"end\":5713310,\"confidence\":0.60725134999999996754382891595014370977878570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5713310,\"end\":5714570,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you just can't, you can't remember the surroundings?\",\"start\":5714570,\"end\":5716400,\"confidence\":0.67344539999999997181845401428290642797946929931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just can't remember that one.\",\"start\":5716470,\"end\":5718250,\"confidence\":0.58734392999999995854665257866145111620426177978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's obviously\\u2014 Do you remember how the staff and the other children treated you when you was here?\",\"start\":5718250,\"end\":5723830,\"confidence\":0.7709110999999999602749767291243188083171844482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't even That's fine.\",\"start\":5723830,\"end\":5728653,\"confidence\":0.477461729999999973106383777121664024889469146728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations?\",\"start\":5730637,\"end\":5743763,\"confidence\":0.66044795999999994506879374966956675052642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I know, you know, I can't even mind that much yet at all.\",\"start\":5746057,\"end\":5749570,\"confidence\":0.51030344000000005255657242742017842829227447509765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5750005,\"end\":5750794,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you I don't really know how long I was in there, so I don't really know.\",\"start\":5751213,\"end\":5755622,\"confidence\":0.6139020299999999874529521548538468778133392333984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5760157,\"end\":5766015,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It must have been all right in that place for me, but I don't think that was a long-term place.\",\"start\":5771869,\"end\":5779172,\"confidence\":0.6281790000000000429025703851948492228984832763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":5779534,\"end\":5779936,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":5786652,\"end\":5800347,\"confidence\":0.708617700000000017013235265039838850498199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you suffer any immediate effects, um, during your time at Ryhill Hospital?\",\"start\":5809134,\"end\":5813954,\"confidence\":0.74504775000000000861888338477001525461673736572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour?\",\"start\":5814002,\"end\":5821905,\"confidence\":0.724517599999999983850784701644442975521087646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't remember anything.\",\"start\":5822132,\"end\":5823702,\"confidence\":0.6459039399999999542245632255799137055873870849609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That one, honestly, that's fine.\",\"start\":5823766,\"end\":5826226,\"confidence\":0.77624890000000001943902816492482088506221771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's just a total blank.\",\"start\":5832210,\"end\":5833644,\"confidence\":0.625567399999999995685584508464671671390533447265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5834273,\"end\":5834740,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I know I was in somewhere up there, but I just can't\\u2014 I mean, getting out to the school, and one time there was an incident in the school.\",\"start\":5834853,\"end\":5843457,\"confidence\":0.65219609999999994531805214137420989573001861572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember what happened, but I think the police came or something like that.\",\"start\":5843538,\"end\":5847485,\"confidence\":0.72549059999999998549213842125027440488338470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can mind of that, but that's all I can mind of at the moment.\",\"start\":5847888,\"end\":5850966,\"confidence\":0.70796720000000001871143240350647829473018646240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was somebody's birthday or something like that, and I think we probably ignored that.\",\"start\":5857568,\"end\":5861759,\"confidence\":0.49319062000000002399247023276984691619873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was someone else.\",\"start\":5861856,\"end\":5862924,\"confidence\":0.76268919999999995606998481889604590833187103271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But for anything else, I can't even mind that actually staying in that place.\",\"start\":5873827,\"end\":5879280,\"confidence\":0.4740246200000000076357764555723406374454498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, it's just a total blank.\",\"start\":5879924,\"end\":5882079,\"confidence\":0.559970199999999973528019836521707475185394287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":5883363,\"end\":5884933,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine, don't worry.\",\"start\":5885824,\"end\":5888446,\"confidence\":0.7870225299999999979405629346729256212711334228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that.\",\"start\":5889980,\"end\":5898656,\"confidence\":0.52473855000000002579696456450619734823703765869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So obviously if you can't remember, and that's you answering to the best of your ability and being as honest as possible, so don't worry about it.\",\"start\":5898753,\"end\":5908115,\"confidence\":0.6733221400000000134156152853392995893955230712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again.\",\"start\":5908182,\"end\":5924506,\"confidence\":0.92443675000000002928146614067372865974903106689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So one second.\",\"start\":5925831,\"end\":5929223,\"confidence\":0.68523169999999999912887460595811717212200164794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to that place, I've only been in that a night, and I went back to Cardross Park.\",\"start\":5931673,\"end\":5937013,\"confidence\":0.75543780000000004815063903151894919574260711669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because I've went to the Cardross Park.\",\"start\":5939118,\"end\":5942024,\"confidence\":0.66641855000000005393445690060616470873355865478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's all I can remember much about it.\",\"start\":5942653,\"end\":5944913,\"confidence\":0.8208201999999999998181010596454143524169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"From what we got on file is that you was, um, that you entered Cardross Park on June 13th, 1978, and it was until the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right?\",\"start\":5949220,\"end\":5967455,\"confidence\":0.92910020000000004269935516276746056973934173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right.\",\"start\":5967519,\"end\":5967906,\"confidence\":0.56647502999999999051539134597987867891788482666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I think I was only in there a week, maybe, at the most.\",\"start\":5967986,\"end\":5972655,\"confidence\":0.84614250000000001961097950697876513004302978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know how long I was in there, um, because I just don't seem to mind the place.\",\"start\":5972751,\"end\":5978959,\"confidence\":0.71065617000000003145032678730785846710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, do you remember?\",\"start\":5979586,\"end\":5981341,\"confidence\":0.80267020000000000035100811146548949182033538818359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even mind that one for some reason.\",\"start\":5981502,\"end\":5984016,\"confidence\":0.69115340000000002884661398638854734599590301513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's okay, don't worry about it.\",\"start\":5984096,\"end\":5986207,\"confidence\":0.6812833499999999542495743298786692321300506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So this is the next following questions again.\",\"start\":5986255,\"end\":5988978,\"confidence\":0.87233989999999994591206586846965365111827850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are in relation to your second admission into Cardross Park.\",\"start\":5990070,\"end\":5997115,\"confidence\":0.92652599999999996072119756718166172504425048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you recall how long you were there for in your second admission to Cardross?\",\"start\":6001531,\"end\":6005590,\"confidence\":0.93651443999999994804994685182464309036731719970703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"A couple of years, because you were only allowed\\u2014 they were supposed to be there for 6 weeks, but they says I was that good that they kept me.\",\"start\":6005978,\"end\":6015124,\"confidence\":0.53226994999999999169659758990746922791004180908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And let me go to school.\",\"start\":6016999,\"end\":6018303,\"confidence\":0.7013030000000000097060137704829685389995574951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were supposed to be there for 6 weeks, but what happened?\",\"start\":6019317,\"end\":6021345,\"confidence\":0.5129213299999999531308958466979674994945526123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry, they kept me because\\u2014 and let me go to school.\",\"start\":6021409,\"end\":6024832,\"confidence\":0.62570669999999994903561173487105406820774078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm now at an all-girls school in Dunbarton.\",\"start\":6025647,\"end\":6029447,\"confidence\":0.92525310000000005050679874329944141209125518798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":6034681,\"end\":6035208,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a few sentences, what was ordinary day life like?\",\"start\":6035357,\"end\":6039762,\"confidence\":0.87568129999999999579785026071476750075817108154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"On your second admission to Cardwell Park Assessment Centre?\",\"start\":6041179,\"end\":6044760,\"confidence\":0.9334843999999999919481297183665446937084197998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch.\",\"start\":6045069,\"end\":6064435,\"confidence\":0.763708199999999948204276734031736850738525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That already had something we made, you know what I mean?\",\"start\":6066317,\"end\":6069480,\"confidence\":0.8260975999999999874745526540209539234638214111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She was just telling\\u2014 she's just gonna have to go to a training team, I think.\",\"start\":6070150,\"end\":6073870,\"confidence\":0.8580766300000000068592953539337031543254852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think one of the women had wanted to take me home with them, but she wasn't allowed.\",\"start\":6073870,\"end\":6077190,\"confidence\":0.5477033000000000040330405681743286550045013427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So I said, that wasn't that bad, you know what I mean?\",\"start\":6078410,\"end\":6081230,\"confidence\":0.4820145399999999913376313998014666140079498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6081230,\"end\":6082430,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And this is\\u2014 oh, you can't go if you're not allowed to take\\u2014 but that's not allowed.\",\"start\":6082430,\"end\":6086990,\"confidence\":0.8073949000000000264520849668770097196102142333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Has him wanted to take you home?\",\"start\":6087630,\"end\":6088870,\"confidence\":0.894390000000000018332002582610584795475006103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is he like wanted to like adopt you full time?\",\"start\":6088870,\"end\":6090840,\"confidence\":0.865019100000000040751046981313265860080718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what happened, but she was wanting to keep me in there.\",\"start\":6091190,\"end\":6094290,\"confidence\":0.8019598999999999477950041182339191436767578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":6096080,\"end\":6097440,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you, Peratory, for me.\",\"start\":6097440,\"end\":6099250,\"confidence\":0.93047559999999995827835164163843728601932525634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Actually, you know, there was more to that, but I was angry and I couldn't talk about things, do you know what I mean?\",\"start\":6101740,\"end\":6109710,\"confidence\":0.72031089999999997619539726656512357294559478759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to keep all that in, but my uncle knew that.\",\"start\":6109950,\"end\":6112940,\"confidence\":0.7709942499999999920845539236324839293956756591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't want them to speak about it.\",\"start\":6112940,\"end\":6115430,\"confidence\":0.70513389999999998014601487739128060638904571533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't like, because I didn't know what would happen, do you know what I mean?\",\"start\":6115700,\"end\":6119180,\"confidence\":0.85027342999999999673121919840923510491847991943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6119180,\"end\":6120140,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, and my auntie says that he would get to jail, but it ended up, and they ended up with he died before he even went to court.\",\"start\":6120140,\"end\":6127890,\"confidence\":0.61820419999999998150741475910763256251811981201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14.\",\"start\":6127890,\"end\":6136330,\"confidence\":0.71040449999999999430855268656159751117229461669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said about him, and I says, and I says, she tellt me nothin'.\",\"start\":6136330,\"end\":6140210,\"confidence\":0.6871150999999999786638227305957116186618804931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, I blame her, which I did.\",\"start\":6140210,\"end\":6142930,\"confidence\":0.53003940000000004939550990457064472138881683349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I always blamed her because she never\\u2014 she tellt me nothin'.\",\"start\":6142930,\"end\":6146500,\"confidence\":0.7158329500000000233939090321655385196208953857421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And he would get to jail, do you know what I mean?\",\"start\":6146990,\"end\":6149190,\"confidence\":0.56506409999999995807939967562560923397541046142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And me at that age, I didn't know that.\",\"start\":6149190,\"end\":6151290,\"confidence\":0.6109598000000000528331156601780094206333160400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, tell him to\\u2014 yeah, you know what I mean?\",\"start\":6151573,\"end\":6153967,\"confidence\":0.6609553999999999707171127738547511398792266845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She was an adult and I was a wee'un.\",\"start\":6154145,\"end\":6156055,\"confidence\":0.660302460000000035478251447784714400768280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew.\",\"start\":6156734,\"end\":6166646,\"confidence\":0.86290115000000000566870994589407928287982940673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they went, well, shut your sail, you can tell the police if you want, but Uncle Jim's going to go to the jail.\",\"start\":6168212,\"end\":6173981,\"confidence\":0.488476599999999983037213269199128262698650360107421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, right, well, I'm not bothered, I'm the one who asked him but he done it to a few in my family, so it was a\\u2014 but he died before it would get to court or anything like that, then happened, you know what I mean?\",\"start\":6174061,\"end\":6189820,\"confidence\":0.51032630000000001047055775416083633899688720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6190450,\"end\":6190890,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And it was because it was my mum's brother and all that, wouldn't it have helped?\",\"start\":6190890,\"end\":6194730,\"confidence\":0.6306454500000000518156184625695459544658660888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean?\",\"start\":6195970,\"end\":6202890,\"confidence\":0.7556323400000000134468791657127439975738525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was her brother, so I don't know.\",\"start\":6202890,\"end\":6204490,\"confidence\":0.773756600000000016592593965469859540462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre?\",\"start\":6233783,\"end\":6240920,\"confidence\":0.846729040000000043875161281903274357318878173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen.\",\"start\":6241257,\"end\":6252291,\"confidence\":0.7330313299999999809841710884938947856426239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it was, and I'd go to him at the weekends you know what I mean?\",\"start\":6253509,\"end\":6256705,\"confidence\":0.849699699999999946697926134220324456691741943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6260980,\"end\":6261190,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him.\",\"start\":6261481,\"end\":6266153,\"confidence\":0.75007809999999996986019823452807031571865081787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that's how I kept it all quiet.\",\"start\":6267059,\"end\":6268579,\"confidence\":0.77921730000000000160298441187478601932525634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, but that\\u2014 see that other place, which was the name?\",\"start\":6269360,\"end\":6272441,\"confidence\":0.83878094000000003038763907170505262911319732666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah, so the one in Aberdeen, they were\\u2014 I had to show them my towel, eh, that I had my period.\",\"start\":6274140,\"end\":6285844,\"confidence\":0.76191807000000000282824430541950277984142303466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was it.\",\"start\":6287650,\"end\":6288457,\"confidence\":0.55714523999999998604693018933176063001155853271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was another thing for back then.\",\"start\":6288554,\"end\":6290314,\"confidence\":0.8218406000000000322103232974768616259098052978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's just come into my head and I says, I need to show you.\",\"start\":6290362,\"end\":6293752,\"confidence\":0.57237050000000000427036184191820211708545684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why do I need to show you?\",\"start\":6293962,\"end\":6294947,\"confidence\":0.6023198400000000507503727931180037558078765869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That they had put me on the pill or something.\",\"start\":6295028,\"end\":6297335,\"confidence\":0.53026309999999998723296812386251986026763916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, in fact, I think that was that one and that one.\",\"start\":6298092,\"end\":6301040,\"confidence\":0.7886471999999999926700411378988064825534820556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but I had to show my towel anyway.\",\"start\":6301942,\"end\":6304116,\"confidence\":0.6980226000000000485812279293895699083805084228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I says, I ended up eventually done it.\",\"start\":6304197,\"end\":6306535,\"confidence\":0.66238790000000002944346988442703150212764739990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to show them it.\",\"start\":6306875,\"end\":6307521,\"confidence\":0.7217094299999999851280563234467990696430206298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, of course.\",\"start\":6315030,\"end\":6316591,\"confidence\":0.472816499999999972914110912824980914592742919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful?\",\"start\":6318104,\"end\":6332285,\"confidence\":0.53447100000000002939515297839534468948841094970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6333115,\"end\":6333431,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, I think that's\\u2014 Oh, they had a wee parrot and I was saying the F word and it started saying it.\",\"start\":6334550,\"end\":6345609,\"confidence\":0.5398474300000000170030034496448934078216552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Say that again.\",\"start\":6346221,\"end\":6346688,\"confidence\":0.67834000000000005403677505455561913549900054931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They had a wee parrot and it kept doing the stairs when I was polishing the stairs, eh, and used to go F, F-U-C-K, to the wee parrot and the parrot started saying it.\",\"start\":6348507,\"end\":6361903,\"confidence\":0.74441769999999995999218072029179893434047698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I think I was a wee babbo, you know.\",\"start\":6365982,\"end\":6368484,\"confidence\":0.76998160000000004377085360829369165003299713134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What would you say the difference\\u2014 what was the difference at this placement compared to your placement at the other settings?\",\"start\":6386975,\"end\":6394452,\"confidence\":0.90561199999999997256594497230253182351589202880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So this is in relation\\u2014 a lot better.\",\"start\":6394598,\"end\":6398014,\"confidence\":0.8166950299999999884903445490635931491851806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was a lot better the second time around.\",\"start\":6398641,\"end\":6401570,\"confidence\":0.95439803999999994754688259490649215877056121826171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, yes.\",\"start\":6401634,\"end\":6403581,\"confidence\":0.8412497599999999575715037281042896211147308349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is it?\",\"start\":6404450,\"end\":6404772,\"confidence\":0.71855484999999996720276840278529562056064605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They all knew me then.\",\"start\":6405319,\"end\":6406172,\"confidence\":0.77027599999999996072119756718166172504425048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Say that again.\",\"start\":6407400,\"end\":6407850,\"confidence\":0.67834000000000005403677505455561913549900054931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They all knew you?\",\"start\":6410040,\"end\":6410966,\"confidence\":0.76093250000000001165290086646564304828643798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They all knew me.\",\"start\":6411112,\"end\":6412022,\"confidence\":0.702142700000000008486722435918636620044708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, aye.\",\"start\":6412184,\"end\":6412412,\"confidence\":0.6123007499999999492246161025832407176494598388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, I do apologise.\",\"start\":6412655,\"end\":6413451,\"confidence\":0.6926866000000000411773726227693259716033935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I even go in with that woman I didn't like either, previous days.\",\"start\":6413630,\"end\":6416408,\"confidence\":0.84256279999999994512194234630442224442958831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She did it with just it.\",\"start\":6417262,\"end\":6418323,\"confidence\":0.715153200000000044411763155949302017688751220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know, I don't know what she did.\",\"start\":6418666,\"end\":6420037,\"confidence\":0.51410043000000005264382707537151873111724853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I don't know what happened to us, but we were all right after that, the second time.\",\"start\":6420135,\"end\":6424610,\"confidence\":0.5644565999999999750258439235039986670017242431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She wasn't there anymore when you went for the second time?\",\"start\":6429399,\"end\":6431686,\"confidence\":0.7638075399999999515188164878054521977901458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, maybe she was.\",\"start\":6432643,\"end\":6433324,\"confidence\":0.78825559999999994520436530365259386599063873291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet.\",\"start\":6438093,\"end\":6448698,\"confidence\":0.8988157500000000244000375460018403828144073486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge.\",\"start\":6449313,\"end\":6457125,\"confidence\":0.8779474499999999625998725605313666164875030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So across all the placements, Theresa, who were the main people responsible?\",\"start\":6457994,\"end\":6464497,\"confidence\":0.808143999999999973482545101433061063289642333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details?\",\"start\":6465318,\"end\":6474074,\"confidence\":0.88030189999999997052526623519952408969402313232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":6475228,\"end\":6475469,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, you're unable to recall?\",\"start\":6476607,\"end\":6481018,\"confidence\":0.51402855000000002849702696039457805454730987548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I'm trying to remember that, man.\",\"start\":6481820,\"end\":6484081,\"confidence\":0.679858269999999986765715220826677978038787841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm used to getting it, and now it's just\\u2014 it's not coming to me at all.\",\"start\":6484129,\"end\":6489421,\"confidence\":0.7426522399999999635156200383789837360382080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if I remember.\",\"start\":6489501,\"end\":6491442,\"confidence\":0.5963368399999999791560867379303090274333953857421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I could phone, like, you know, but I just can't even I kind of get it.\",\"start\":6491506,\"end\":6495229,\"confidence\":0.77053819999999995093986626670812256634235382080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could I get a wee break?\",\"start\":6498090,\"end\":6498850,\"confidence\":0.85258292999999996109039557268260978162288665771484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You know, go to the toilet?\",\"start\":6498915,\"end\":6499998,\"confidence\":0.52789253000000002646885377544094808399677276611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":6500353,\"end\":6501097,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll wait.\",\"start\":6501324,\"end\":6502407,\"confidence\":0.663545370000000023225084078148938715457916259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'll be back in about 5-10 minutes?\",\"start\":6502455,\"end\":6504347,\"confidence\":0.90532935000000003267217607572092674672603607177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":6504800,\"end\":6505172,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll be nearly finished, so it won't be as long when I ring you the next time.\",\"start\":6505220,\"end\":6508118,\"confidence\":0.7314142599999999827531382834422402083873748779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":6508199,\"end\":6508458,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"All right, thanks.\",\"start\":6508766,\"end\":6510062,\"confidence\":0.58278569999999996209538721814169548451900482177734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you.\",\"start\":6510143,\"end\":6510742,\"confidence\":0.85296479999999996746140595860197208821773529052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, you're welcome too, though.\",\"start\":6511131,\"end\":6512200,\"confidence\":0.92209379999999996346815578363020904362201690673828125}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-05 14:52:39 where `recording_id` = 3262) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array) #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array) #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection)) #5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array) #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle() #7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array) #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false) #16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire() #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions)) #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions)) #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions)) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default') #26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle() #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array) #32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput)) #40 {main} [previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array) #2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array) #5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array) #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection)) #7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array) #8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle() #9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false) #18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array) #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire() #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions)) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions)) #26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions)) #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default') #28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle() #29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array) #34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #37 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #38 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #41 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput)) #42 {main} "} [2026-08-05 14:52:54] production.DEBUG: CheckTranscriptionStatusJob: recording 3263 → AssemblyAI status=completed (check #0) [2026-08-05 14:52:54] production.INFO: CheckTranscriptionStatusJob: completed for recording 3263 after 0 checks. [2026-08-05 14:52:55] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3263. {"status":404,"body":"Not found"} [2026-08-05 14:52:55] production.INFO: ClassifyAndScoreCallJob: skipping recording 3263 — too short to classify (duration=13s, words=19). [2026-08-05 14:52:59] production.DEBUG: CheckTranscriptionStatusJob: recording 3262 → AssemblyAI status=completed (check #0) [2026-08-05 14:53:00] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:01]: Hello? [B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15th of '68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, put your email address in. Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? Yes. Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like, you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother? [A 05:17]: My twin. [B 05:18]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home? No. And where was your family home? [A 05:36]: In Gibbon Court, kid. [B 05:40]: What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said taking away her kind of control, so that she had schizophrenia. So that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well, nor that, all that, caring. My dad was an alcoholic as well. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the— they decided I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? Yeah. And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? [A 10:08]: I was 13. Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff public park, it was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going to tell me to do handstands. I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I've not got my pants on. So he said, so that was me to polish 20 pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now. You know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for It seems as though you would have been in Cowarder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem— where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae memba that one. I dunno if that was the one that I ran away fae. I did run away fae one of them, cos the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 4 in a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room. She wouldn't have committed suicide. No, come on, my gran, that's it, the telegram. So they had to tell the teachers about the woman that was here. I don't think it was a good time I had done that, dear, right enough. [B 23:53]: That's fine. Just hold on one moment while I just catch up on the notes, Theresa. [A 23:57]: Right. [B 23:58]: Apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abattoir, he says, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could take it, you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine, don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. [A 34:09]: Yeah, okay, that's fine. [B 34:12]: Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of getting— going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. then it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this to taste now. [B 35:44]: What immediate effects did you experience? [A 35:47]: I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I had told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, this is gnaehandant. [B 41:56]: It is, unfortunately. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardris Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution, um, set of questions completed for Calderhouse. We're going to now move on to Balnahcraig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? [A 43:21]: But that name is that institution For Balmer Craig School. I went to school there, I know. I think, I don't know, I think the school was in that building. Yeah, the school, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: The Balmer, whatever you call it. [B 43:46]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balna Craig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balna Craig? [A 46:02]: That was— I did have a room in my cell. Yeah, I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school. [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we ask for her hand back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based at Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man hurt me, slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, Miss Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? Yeah, I thought it was my birthday. That's Christmas. I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes, that was the one. [A 51:50]: I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me me, do you know what I mean? Because I'd stuck up, that they were all waiting for me at the train station. So I managed to go on the train and I was saying, bye! It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how, um, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were. [B 54:16]: Except, except obviously for the— [A 54:18]: Yeah. [B 54:27]: Was, um, there any rules, uh, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in with him, do you know what I mean? Yeah, but everybody was going to be doing, but he wasn't even going to be doing it with me anyway, do you know what I mean? So I don't know if that'd be allowed if it was abused or not. [B 56:35]: That's fine. So, and that was in relation to physical abuse. Looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know what I'm saying? But even the police just think you're spoiled, you're a spoiled girl. [B 58:41]: So just to confirm, that was the teacher, was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names, and I can't because we stayed in a house one night and it was broken, and we did a toast and egg the next day, and you know, the egg was black. Yeah. Oh my God, I said, I said, I was so hungry, I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balna Craig? [A 64:40]: Oh no, no. [B 64:42]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnahcraig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, and I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Kirkby, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to her room. [A 69:14]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: I was placed in it, and they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt, I do doubt beating the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. That was the thing. [B 70:24]: They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:26]: I think I was cheeky to her, or she would annoy me and I would annoy her and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was the punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for— and Dad drew half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? [A 74:43]: Okay, no, no, no problem. No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for the, um, for Cardross, for the first time of you being there, did you experience, did you, did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over. So Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would willingly take it because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. [A 78:01]: 1994. [B 78:02]: Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning, uh, when we started talking about Balnakrieg, you mentioned that you kept, um, you get getting caught for absconding, do you know, for running away. And could you try to remember at least one of the times you ran away, um, what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back into the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to say, they just lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that was just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they was taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because I'm in a stroke unit. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: It came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually, then told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? Yeah, I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just flung the paper at them. I don't know who got that to come in, but they got that psychologist and I just flung the paper at them. I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. So this is— [A 90:15]: sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians and they were taking me to the church and my mum phoned up and she said no, she needs to go to chapel, so the lady was said to take me to chapel She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up, I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee? Was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school now. I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember anything. That one, honestly, that's fine. It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 13th, 1978, and it was until the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only allowed— they were supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that, but I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would get to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, shut your sail, you can tell the police if you want, but Uncle Jim's going to go to the jail. I says, right, well, I'm not bothered, I'm the one who asked him but he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— Oh, they had a wee parrot and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: They had a wee parrot and it kept doing the stairs when I was polishing the stairs, eh, and used to go F, F-U-C-K, to the wee parrot and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `formatted_transcript` = [A 00:01]: Hello? [B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15th of '68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, put your email address in. Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? Yes. Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like, you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother? [A 05:17]: My twin. [B 05:18]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home? No. And where was your family home? [A 05:36]: In Gibbon Court, kid. [B 05:40]: What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said taking away her kind of control, so that she had schizophrenia. So that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well, nor that, all that, caring. My dad was an alcoholic as well. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the— they decided I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? Yeah. And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? [A 10:08]: I was 13. Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff public park, it was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going to tell me to do handstands. I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I've not got my pants on. So he said, so that was me to polish 20 pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now. You know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for It seems as though you would have been in Cowarder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem— where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae memba that one. I dunno if that was the one that I ran away fae. I did run away fae one of them, cos the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 4 in a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room. She wouldn't have committed suicide. No, come on, my gran, that's it, the telegram. So they had to tell the teachers about the woman that was here. I don't think it was a good time I had done that, dear, right enough. [B 23:53]: That's fine. Just hold on one moment while I just catch up on the notes, Theresa. [A 23:57]: Right. [B 23:58]: Apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abattoir, he says, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could take it, you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine, don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. [A 34:09]: Yeah, okay, that's fine. [B 34:12]: Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of getting— going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. then it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this to taste now. [B 35:44]: What immediate effects did you experience? [A 35:47]: I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I had told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, this is gnaehandant. [B 41:56]: It is, unfortunately. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardris Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution, um, set of questions completed for Calderhouse. We're going to now move on to Balnahcraig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? [A 43:21]: But that name is that institution For Balmer Craig School. I went to school there, I know. I think, I don't know, I think the school was in that building. Yeah, the school, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: The Balmer, whatever you call it. [B 43:46]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balna Craig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balna Craig? [A 46:02]: That was— I did have a room in my cell. Yeah, I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school. [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we ask for her hand back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based at Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man hurt me, slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, Miss Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? Yeah, I thought it was my birthday. That's Christmas. I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes, that was the one. [A 51:50]: I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me me, do you know what I mean? Because I'd stuck up, that they were all waiting for me at the train station. So I managed to go on the train and I was saying, bye! It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how, um, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were. [B 54:16]: Except, except obviously for the— [A 54:18]: Yeah. [B 54:27]: Was, um, there any rules, uh, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in with him, do you know what I mean? Yeah, but everybody was going to be doing, but he wasn't even going to be doing it with me anyway, do you know what I mean? So I don't know if that'd be allowed if it was abused or not. [B 56:35]: That's fine. So, and that was in relation to physical abuse. Looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know what I'm saying? But even the police just think you're spoiled, you're a spoiled girl. [B 58:41]: So just to confirm, that was the teacher, was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names, and I can't because we stayed in a house one night and it was broken, and we did a toast and egg the next day, and you know, the egg was black. Yeah. Oh my God, I said, I said, I was so hungry, I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balna Craig? [A 64:40]: Oh no, no. [B 64:42]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnahcraig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, and I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Kirkby, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to her room. [A 69:14]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: I was placed in it, and they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt, I do doubt beating the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. That was the thing. [B 70:24]: They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:26]: I think I was cheeky to her, or she would annoy me and I would annoy her and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was the punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for— and Dad drew half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? [A 74:43]: Okay, no, no, no problem. No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for the, um, for Cardross, for the first time of you being there, did you experience, did you, did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over. So Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would willingly take it because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. [A 78:01]: 1994. [B 78:02]: Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning, uh, when we started talking about Balnakrieg, you mentioned that you kept, um, you get getting caught for absconding, do you know, for running away. And could you try to remember at least one of the times you ran away, um, what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back into the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to say, they just lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that was just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they was taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because I'm in a stroke unit. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: It came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually, then told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? Yeah, I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just flung the paper at them. I don't know who got that to come in, but they got that psychologist and I just flung the paper at them. I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. So this is— [A 90:15]: sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians and they were taking me to the church and my mum phoned up and she said no, she needs to go to chapel, so the lady was said to take me to chapel She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up, I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee? Was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school now. I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember anything. That one, honestly, that's fine. It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 13th, 1978, and it was until the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only allowed— they were supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that, but I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would get to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, shut your sail, you can tell the police if you want, but Uncle Jim's going to go to the jail. I says, right, well, I'm not bothered, I'm the one who asked him but he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— Oh, they had a wee parrot and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: They had a wee parrot and it kept doing the stairs when I was polishing the stairs, eh, and used to go F, F-U-C-K, to the wee parrot and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hello?","start":1138,"end":1314,"confidence":0.643008800000000046992454372229985892772674560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hello, am I through to Theresa Sinclair?","start":2516,"end":4616,"confidence":0.8581052000000000123947074825991876423358917236328125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":5145,"end":5418,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hi Theresa, it's James calling from MMA Legal.","start":5963,"end":8303,"confidence":0.916221399999999963625896270968951284885406494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"How are you today?","start":8367,"end":8848,"confidence":0.87185349999999994796695546028786338865756988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"You okay?","start":8912,"end":9185,"confidence":0.74388949999999998130562062215176410973072052001953125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm fine.","start":9313,"end":9938,"confidence":0.79995965999999996132174828744609840214252471923828125},{"sentiment":"POSITIVE","speaker":"B","text":"Good to hear.","start":10756,"end":11333,"confidence":0.94732547000000000281261236523278057575225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just before I continue with the call, I just need to ask you 3 questions for data protection purposes.","start":11974,"end":15870,"confidence":0.85521499999999994745536469054059125483036041259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you confirm for me your date of birth, please, Theresa?","start":16447,"end":18707,"confidence":0.9356980999999999770722070024930872023105621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"15th of '68.","start":19252,"end":21031,"confidence":0.834977999999999997982058630441315472126007080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Your postal address for me, please?","start":21897,"end":23404,"confidence":0.9061380999999999463767608176567591726779937744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"98 Main Street, Lanarkstown.","start":24077,"end":26081,"confidence":0.7485562999999999522771076954086311161518096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and then can you also confirm for me either your email address or your mobile number, please?","start":27628,"end":32120,"confidence":0.9060314000000000422829771196120418608188629150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, I think I'll give you my daughter's email address.","start":33022,"end":37392,"confidence":0.8328575000000000283506551568279974162578582763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Megan, put your email address in.","start":40403,"end":41672,"confidence":0.825748499999999996390442902338691055774688720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is it mine or Megan's?","start":41835,"end":44788,"confidence":0.893651250000000008100187187665142118930816650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses.","start":46268,"end":52796,"confidence":0.5002019399999999560435526291257701814174652099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com.","start":53970,"end":67330,"confidence":0.7932027600000000067126393332728184759616851806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it is, um, you've passed data protection now.","start":68190,"end":71050,"confidence":0.75368880000000004759641569762607105076313018798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just for future reference, it is Megan's email address.","start":71050,"end":74790,"confidence":0.91711664000000003849066843031323514878749847412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought that, because I don't really do them emails.","start":74790,"end":78110,"confidence":0.57491380000000003036575435544364154338836669921875},{"sentiment":"POSITIVE","speaker":"B","text":"Of course, that's perfectly understandable.","start":78730,"end":80710,"confidence":0.75659650000000000513722397954552434384822845458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Don't worry about it, Theresa.","start":80710,"end":82710,"confidence":0.6973576500000000510937070430372841656208038330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes.","start":83200,"end":89372,"confidence":0.8917286399999999613186218994087539613246917724609375},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":89838,"end":91348,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist.","start":91669,"end":104254,"confidence":0.91823299999999996590105411087279208004474639892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I will guide you through the questions in order.","start":104964,"end":106640,"confidence":0.78829395999999996025309201286290772259235382080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break.","start":106897,"end":115784,"confidence":0.75336974999999994917487811108003370463848114013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete.","start":118681,"end":126194,"confidence":0.8396624999999999783284465593169443309307098388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Right.","start":126730,"end":127163,"confidence":0.56647502999999999051539134597987867891788482666015625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":127581,"end":128337,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So just before we begin, there are 12 stages to the witness statement.","start":130201,"end":134477,"confidence":0.90108869999999996469597363102366216480731964111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"One being opening and consent.","start":135103,"end":136671,"confidence":0.83910483000000002373752749917912296950817108154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Two being your personal background and entry into care.","start":137043,"end":139731,"confidence":0.83738064999999994864054997378843836486339569091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm.","start":140201,"end":150921,"confidence":0.91643759999999996335162677496555261313915252685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5.","start":152700,"end":160658,"confidence":0.8975718599999999991467802828992716968059539794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So just so you are aware, these questions will be repeated to you 5 times for each individual institution.","start":160706,"end":169781,"confidence":0.85699110000000000564313040740671567618846893310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"We then have The next part, which is people involved, reporting, and institutional knowledge.","start":172855,"end":178343,"confidence":0.85559492999999997575599763877107761800289154052734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll ask this once we've gone through each institution.","start":178455,"end":181955,"confidence":0.8980169000000000067984728957526385784149169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And movement between placements and leaving care.","start":182694,"end":185198,"confidence":0.86482983999999996083118958267732523381710052490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then it's the impact of the experience of care as a whole.","start":185680,"end":189244,"confidence":0.72938570000000002568896206867066211998462677001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Then 9 would be any support and treatment.","start":189998,"end":192230,"confidence":0.85112419999999999742357204013387672603130340576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"10, the evidence and support information.","start":192567,"end":194718,"confidence":0.86465519999999995715000977725139819085597991943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"11 goes through previous claims applications or payments that you may or may not have received already.","start":195393,"end":200899,"confidence":0.849236850000000043081627154606394469738006591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then reason 12 being the reason reasoning for applying.","start":201654,"end":205130,"confidence":0.88606185000000003970654915974591858685016632080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So we will begin with the opening and consent.","start":206670,"end":211281,"confidence":0.90038865999999995182179191033355891704559326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you comfortable and happy to continue with the witness statement today?","start":212630,"end":216020,"confidence":0.79107976000000002070322580038919113576412200927734375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":218420,"end":218533,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you need anyone with you, a break, or any other further adjustments?","start":219102,"end":222824,"confidence":0.899328899999999986647480909596197307109832763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"If you ever hear silence on my end of the phone, it's just me typing up the notes.","start":229533,"end":233575,"confidence":0.61511152999999996193736251370864920318126678466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"All right.","start":233639,"end":233736,"confidence":0.489670160000000020961152813470107503235340118408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence?","start":235714,"end":242070,"confidence":0.92376869999999999816253648532438091933727264404296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":243000,"end":243209,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":243838,"end":244661,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Now, Theresa, we're just going to go into the personal background and the entry into care.","start":244984,"end":250550,"confidence":0.84418607000000001061579268935020081698894500732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you just tell me, where did you grow up and who lived with you before you went into care?","start":251098,"end":255352,"confidence":0.86406609999999994808916881083860062062740325927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, my mum, dad, my sister.","start":259540,"end":261502,"confidence":0.67672140000000002846292090907809324562549591064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"My brother, my twin brother, and my other two sisters were married.","start":264729,"end":273982,"confidence":0.88543325999999999975642595018143765628337860107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So we were put in a home for droguies, I think it was supposed to be.","start":281851,"end":287784,"confidence":0.8203508999999999939944927973556332290172576904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, my sister went, she went to Aunt Mandy's just to\u2014 yeah, no worries, I'll come back to that shortly before we move on.","start":292318,"end":301056,"confidence":0.6547039999999999526636429436621256172657012939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll just continue with, um, just everything before.","start":301233,"end":305034,"confidence":0.84428979999999997918536109864362515509128570556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So at the moment I've just got like, you lived with your mum and dad, your sister, your brother, and then also your twin brother.","start":305211,"end":311363,"confidence":0.79284549999999998082245156183489598333835601806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So does that mean you have two brothers, just to confirm?","start":311428,"end":313928,"confidence":0.9010415000000000507185404785559512674808502197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, one brother.","start":314342,"end":315307,"confidence":0.59180105000000005066596031610970385372638702392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just the one brother?","start":315452,"end":316368,"confidence":0.83946290000000001185753717436455190181732177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"My twin.","start":317798,"end":318522,"confidence":0.77538969999999995952322251469013281166553497314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home?","start":318763,"end":324858,"confidence":0.71752775000000001970335006262757815420627593994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":329945,"end":330057,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And where was your family home?","start":333537,"end":335116,"confidence":0.68861662999999995182776046931394375860691070556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"In Gibbon Court, kid.","start":336959,"end":338098,"confidence":0.8156583299999999869811517783091403543949127197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"What number?","start":340255,"end":340611,"confidence":0.75159925000000005201883368499693460762500762939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, 3.","start":340660,"end":341891,"confidence":0.5679220000000000379003495254437439143657684326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Ben Coit Crescent.","start":342020,"end":342976,"confidence":0.759726459999999992334096532431431114673614501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you spell that for me, please?","start":343397,"end":344790,"confidence":0.827732099999999970663111525936983525753021240234375},{"sentiment":"NEGATIVE","speaker":"B","text":"B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. And that was Crescent, did you say?","start":346400,"end":361770,"confidence":0.54758329999999999504467496080906130373477935791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"What area?","start":365847,"end":368391,"confidence":0.7814438299999999504308334508095867931842803955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Lennoxtown.","start":370048,"end":370612,"confidence":0.56286110000000000308517655867035500705242156982421875},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":372527,"end":373430,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"What was home life like before care?","start":377942,"end":381102,"confidence":0.85746120000000003447127028266550041735172271728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And try to include any relevant family health, education, or social work difficulties that are relevant.","start":381716,"end":388598,"confidence":0.83934264999999996792467982231755740940570831298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"[Speaker:JANE] Well, when I went to the panel, my mum just\u2014 she was no well, so she just said taking away her kind of control, so that she had schizophrenia.","start":391380,"end":401751,"confidence":0.6579764999999999641744352629757486283779144287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So that's how my dad tried to get me kept out.","start":401831,"end":406191,"confidence":0.49897358000000002764551254585967399179935455322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I think I was in Calder Park when my sister's man, he managed to get me out.","start":406256,"end":413727,"confidence":0.78692919999999999536299810642958618700504302978515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was in their care for a wee while, but then I wouldn't go to school, so I was back in again.","start":414730,"end":419126,"confidence":0.49467030000000000722337745173717848956584930419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home?","start":420218,"end":428262,"confidence":0.6889972699999999949938001009286381304264068603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean?","start":429476,"end":443177,"confidence":0.58552784000000002162522605431149713695049285888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"My dad was greeting and that, and so was I greeting.","start":445246,"end":447563,"confidence":0.6895521000000000011453948900452814996242523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"It was just my mum wasn't well.","start":448962,"end":450233,"confidence":0.54096454000000004924686436424963176250457763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't know that at the time, obviously.","start":450314,"end":452421,"confidence":0.550293200000000037874769986956380307674407958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I can all understand it all now, you know what I mean?","start":453370,"end":456951,"confidence":0.536157699999999959317165121319703757762908935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":460616,"end":461401,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And how would you say your education was like before you went into care?","start":465530,"end":468763,"confidence":0.7502457000000000153505652633612044155597686767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was always dogging school.","start":472878,"end":475941,"confidence":0.8034244999999999858886212678044103085994720458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"He was always dodging school.","start":479782,"end":480680,"confidence":0.579685149999999982384224495035596191883087158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":484369,"end":484385,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEGATIVE","speaker":"A","text":"And just the way my mum would be no well, nor that, all that, caring.","start":484677,"end":488124,"confidence":0.672169400000000027972646421403624117374420166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"My dad was an alcoholic as well.","start":488221,"end":489970,"confidence":0.819104550000000042331294025643728673458099365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"How did you come to enter care?","start":508076,"end":510844,"confidence":0.83239125999999996619038711287430487573146820068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Who made the decision, and were you told the reasons as to why you was going into care?","start":511071,"end":515862,"confidence":0.81705784999999997442188259810791350901126861572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was some panel I went to.","start":517826,"end":519364,"confidence":0.800178199999999950620122035616077482700347900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm trying to think.","start":521661,"end":523207,"confidence":0.7055397599999999602715661239926703274250030517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"In fact, it was in Kilceith.","start":523372,"end":524754,"confidence":0.86869096999999995123431517640710808336734771728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a panel to say if we went to\u2014 that's what I was took, a children's panel.","start":525696,"end":530575,"confidence":0.88511499999999998511412968582590110599994659423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And that's the\u2014 they decided I was getting away, so they took my wee lad there.","start":533022,"end":536818,"confidence":0.705795100000000008577671906095929443836212158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care?","start":538087,"end":544053,"confidence":0.886351499999999958845364744774997234344482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, I can't remember that much time back.","start":544913,"end":547442,"confidence":0.58642640000000001432312046745209954679012298583984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine, Theresa, don't worry.","start":547588,"end":550247,"confidence":0.7130379700000000209314521271153353154659271240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you have any siblings, Theresa?","start":563474,"end":565939,"confidence":0.8842724600000000378940967493690550327301025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":570040,"end":570088,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And were you separated from any of them during your time in care?","start":570137,"end":573581,"confidence":0.821921169999999978728055793908424675464630126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was away for them all, aye.","start":577213,"end":579446,"confidence":0.61628680000000002348059524592827074229717254638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well.","start":586370,"end":597011,"confidence":0.53238339999999995111323869423358701169490814208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time?","start":600630,"end":605870,"confidence":0.88777110000000003520170821502688340842723846435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was 13.","start":608600,"end":609486,"confidence":0.798416299999999967695885061402805149555206298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, I felt terrible.","start":609985,"end":610887,"confidence":0.89587300000000003041833451788988895714282989501953125},{"sentiment":"NEGATIVE","speaker":"A","text":"I hated it.","start":611596,"end":612193,"confidence":0.93213456999999999563755181952728889882564544677734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't like it, but I couldn't help it.","start":612338,"end":615979,"confidence":0.7962257999999999835694097782834433019161224365234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I ended up\u2014 I was in a Cardiff public park, it was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going to tell me to do handstands.","start":616108,"end":637797,"confidence":0.5084608999999999934260586087475530803203582763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not doing handstands, I was in my nightie.","start":639876,"end":642010,"confidence":0.65047573999999996896548282165895216166973114013671875},{"sentiment":"NEGATIVE","speaker":"A","text":"And I was like, I said, I'm not doing a handstand because I've not got my pants on.","start":643658,"end":647324,"confidence":0.5884150999999999687162244299543090164661407470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"So he said, so that was me to polish 20 pair of boots.","start":649305,"end":653389,"confidence":0.8855593999999999965666575008071959018707275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"But I knew that wasn't right at the time, do you know what I mean?","start":654841,"end":657601,"confidence":0.6822248699999999832499497642857022583484649658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I didn't know why he was the boot Yeah, of course.","start":657666,"end":660720,"confidence":0.59789305999999997620619751614867709577083587646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll come back to that once it gets there.","start":660785,"end":663081,"confidence":0.815755840000000009837322068051435053348541259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, the institution questions, try to keep each answer relevant to each question as well, just so we can\u2014 once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care.","start":663355,"end":688429,"confidence":0.80214344999999998009343471494503319263458251953125},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just don't want you to try and get too ahead of yourself, that's all.","start":688750,"end":691589,"confidence":0.52028214999999999879065626373630948364734649658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"But, um, what you could say is very\u2014 it's obviously very important, and it was something we'll go through very soon.","start":691718,"end":697862,"confidence":0.482791899999999996051514017381123267114162445068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded?","start":697958,"end":710375,"confidence":0.771534799999999965081087793805636465549468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll bring you in my medical records.","start":717547,"end":719841,"confidence":0.8290413599999999494372104891226626932621002197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't really know some of the questions you're asking me.","start":720033,"end":723082,"confidence":0.49625187999999997856548361596651375293731689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health.","start":724124,"end":740825,"confidence":0.64553729999999998057091943337582051753997802734375},{"sentiment":"NEGATIVE","speaker":"A","text":"A vulnerable child, probably, because I was abused by my mum's brother.","start":742838,"end":753412,"confidence":0.91695479999999995879278458232874982059001922607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"By your mum's what, sorry?","start":754928,"end":756267,"confidence":0.492845099999999980422416001601959578692913055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum's brother.","start":756622,"end":757493,"confidence":0.76830995000000001926565573739935643970966339111328125},{"sentiment":"NEGATIVE","speaker":"A","text":"And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time..","start":762421,"end":771340,"confidence":0.494204639999999972843625073437578976154327392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And that came up and they came to my house about it because it had happened to his daughter as well.","start":771340,"end":777160,"confidence":0.7784247399999999483810597666888497769832611083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"But he's now passed away, so that's out the question now.","start":777220,"end":781410,"confidence":0.61714583999999994556873161855037324130535125732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":781480,"end":782320,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":783060,"end":783300,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now.","start":783300,"end":792620,"confidence":0.49835580000000001543725147712393663823604583740234375},{"sentiment":"NEGATIVE","speaker":"A","text":"But at the time I didn't understand it.","start":792620,"end":794860,"confidence":0.60145450000000000301270119962282478809356689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends.","start":794860,"end":804822,"confidence":0.778917199999999976256503941840492188930511474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I worked up in Campsie Glen.","start":804870,"end":806770,"confidence":0.875427399999999966695440889452584087848663330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'd go out at the weekends.","start":807624,"end":810087,"confidence":0.7803588500000000482970108350855298340320587158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair.","start":811526,"end":821355,"confidence":0.90230049999999994980726114590652287006378173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember the name of that one.","start":822650,"end":824221,"confidence":0.69688969999999994531236779948812909424304962158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, it was a Scouse bit there.","start":824270,"end":825954,"confidence":0.6140873399999999815435103300842456519603729248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Prison.","start":828320,"end":829031,"confidence":0.60146310000000002826681111400830559432506561279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's okay if you can't remember, don't, don't, um, worry yourself too much.","start":831620,"end":835632,"confidence":0.60983379999999998144488699836074374616146087646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's the\u2014 that's concluding the personal background and entry into care.","start":836166,"end":841539,"confidence":0.87884700000000004482814119910472072660923004150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah.","start":841668,"end":849196,"confidence":0.92005449999999999732835931354202330112457275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"We have that your first care setting was Calder House, and this was in Blantyre.","start":850644,"end":855100,"confidence":0.905118050000000007315748007385991513729095458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14.","start":855229,"end":866529,"confidence":0.95956289999999999640323267158237285912036895751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"You was placed there by the authority of South Lanarkshire Council following the panel hearing.","start":867991,"end":874623,"confidence":0.92607019999999995452100165493902750313282012939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"The second case that we have is\u2014 apologies for the pronunciation\u2014 but Balmacraig School, the location of that being Perth.","start":875860,"end":885559,"confidence":0.83816720000000000112549969344399869441986083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross.","start":886555,"end":898675,"confidence":0.94890079999999998872084461254416964948177337646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute.","start":899558,"end":915819,"confidence":0.9383122299999999693653762733447365462779998779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Being on remand for an assessment.","start":916413,"end":919718,"confidence":0.86442710000000000380993014914565719664096832275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee.","start":920905,"end":938717,"confidence":0.9306747300000000056030557971098460257053375244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute.","start":939920,"end":960312,"confidence":0.8793040500000000037061909097246825695037841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And this was before you was then released into the care of your sister, I believe.","start":960474,"end":967497,"confidence":0.8970496999999999498953684451407752931118011474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, released to your sister.","start":968095,"end":969439,"confidence":0.7847581999999999613493173455935902893543243408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"And from the chronology of The placement chronology, is that correct?","start":970353,"end":975198,"confidence":0.902134400000000002961542122648097574710845947265625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":977580,"end":978097,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in\u2014 I thought I was in Hedges Park for a few years because I've been at school at that place.","start":978275,"end":985841,"confidence":0.84285193999999996616878661370719783008098602294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So what, as a collective, you would have been in Calder House for It seems as though you would have been in Cowarder House for the duration of like 3 and a half years to 4 years.","start":987060,"end":1006174,"confidence":0.87049454000000003883741328536416403949260711669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's right.","start":1006286,"end":1007410,"confidence":0.558114769999999982275085130822844803333282470703125},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":1007650,"end":1008292,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so now it's part 4, is the compact placement sheet.","start":1008998,"end":1013346,"confidence":0.86719113999999997144385588399018160998821258544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So being, um, how many questions?","start":1013427,"end":1016170,"confidence":0.8116516499999999467718225787393748760223388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12.","start":1016219,"end":1021273,"confidence":0.80439150000000003704059281517402268946170806884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So there'll be 12 questions I'll be asking you in relation to each institution.","start":1021610,"end":1025669,"confidence":0.9201649400000000422750190409715287387371063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"These questions will be repeated questions for each institutional care setting.","start":1026183,"end":1031043,"confidence":0.87980219999999997870787638021283783018589019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre.","start":1031700,"end":1062442,"confidence":0.8868323000000000178033587872050702571868896484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I cannae mind that Ryde hostel thing.","start":1062700,"end":1064970,"confidence":0.6138841999999999909931602815049700438976287841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I cannae mem\u2014 where was that?","start":1065421,"end":1066871,"confidence":0.49393989999999998730118022649548947811126708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was in Dunoon.","start":1067903,"end":1069402,"confidence":0.8143381499999999828531827006372623145580291748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Dunoon?","start":1070562,"end":1070868,"confidence":0.80320899999999995078070469389786012470722198486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I cannae memba that one.","start":1070981,"end":1072158,"confidence":0.61026369999999996451833794708363711833953857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I dunno if that was the one that I ran away fae.","start":1072351,"end":1074785,"confidence":0.70413274000000003471910758889862336218357086181640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I did run away fae one of them, cos the man slapped me.","start":1079494,"end":1082820,"confidence":0.6122603399999999584935039820265956223011016845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away.","start":1084216,"end":1096240,"confidence":0.54471623999999996268428503753966651856899261474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was running away there too.","start":1097058,"end":1098648,"confidence":0.6846733000000000401996658183634281158447265625},{"sentiment":"POSITIVE","speaker":"B","text":"That's understandable.","start":1099547,"end":1101377,"confidence":0.612014700000000022583890313399024307727813720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording.","start":1102099,"end":1116620,"confidence":0.8518767400000000211690576179535128176212310791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And also, if you just can't remember or you can't answer the question due to not remembering, that is fine.","start":1117219,"end":1123490,"confidence":0.61847200000000002173550228690146468579769134521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"If you state that, we'll just move on to the next questions, okay?","start":1123910,"end":1126666,"confidence":0.8527362000000000552546453036484308540821075439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1128257,"end":1128595,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"So this will be for your first SS\u2014 first institution being Calder House.","start":1129061,"end":1134301,"confidence":0.93764645000000002017515043917228467762470245361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there?","start":1136344,"end":1150610,"confidence":0.9399419399999999757966406832565553486347198486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"He thought I was in there when I was 13.","start":1150690,"end":1152941,"confidence":0.76532999999999995477395486886962316930294036865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"They kept saying I was 14, but I don't know.","start":1154194,"end":1156487,"confidence":0.62151199999999995338129110677982680499553680419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I thought I was put in when I was 13.","start":1156779,"end":1158960,"confidence":0.65961970000000003100382173215621151030063629150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I don't know.","start":1160215,"end":1163229,"confidence":0.62970389999999998309476723079569637775421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I must have been 14.","start":1165240,"end":1167410,"confidence":0.83768100000000000893152218850445933640003204345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"If I'd been 14 then, I can't mind.","start":1167410,"end":1170370,"confidence":0.78605990000000003359303946126601658761501312255859375},{"sentiment":"NEGATIVE","speaker":"A","text":"But I can remember that the thing that's happened in there was atrocious, you know what I mean?","start":1172170,"end":1178250,"confidence":0.8635152600000000067126393332728184759616851806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1178250,"end":1178530,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was the two lasses that ran away, they were made to clean a barn out with toothbrush.","start":1178530,"end":1186040,"confidence":0.610734050000000028290969567024149000644683837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong.","start":1187290,"end":1193590,"confidence":0.7548928999999999778225401314557529985904693603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean?","start":1195510,"end":1202610,"confidence":0.74816585000000002114717290169210173189640045166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because I was just telling the woman the next day, I was telling all the women.","start":1202610,"end":1206440,"confidence":0.8165160399999999984999021762632764875888824462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon.","start":1208130,"end":1223810,"confidence":0.75178029999999995691695175992208532989025115966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And so what type of setting was it at Calder House?","start":1223810,"end":1225330,"confidence":0.8926195999999999575180709143751300871372222900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was 4-bedroom, I think.","start":1227665,"end":1233887,"confidence":0.890669350000000026312818590668030083179473876953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say it again.","start":1234983,"end":1235532,"confidence":0.6422215000000000006963318810448981821537017822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"4-bedroom.","start":1236196,"end":1237102,"confidence":0.68259513000000004989686885892297141253948211669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"A 4-kind room?","start":1238315,"end":1239319,"confidence":0.8898580000000000378435061065829358994960784912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"A 4-bedroom.","start":1240015,"end":1241358,"confidence":0.68891259999999998608899431928875856101512908935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"4-bedroom.","start":1242667,"end":1243572,"confidence":0.68259513000000004989686885892297141253948211669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I think.","start":1244688,"end":1246158,"confidence":0.7674345000000000194262383956811390817165374755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1247451,"end":1247548,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And was this a residential school, an assessment centre?","start":1247613,"end":1250945,"confidence":0.812464700000000039636915971641428768634796142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Assessment centre.","start":1251172,"end":1251756,"confidence":0.6825052499999999522373173022060655057430267333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was assessment centre.","start":1251820,"end":1253376,"confidence":0.8290239600000000042001602196251042187213897705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And at your first time at Calder House, how long was you\u2014 for your time at Calder House, how long was you there for?","start":1257916,"end":1265018,"confidence":0.93200605999999996953420122736133635044097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think 3 weeks, and then that's when I went to Dundee.","start":1267960,"end":1270983,"confidence":0.89965963000000004345935167293646372854709625244140625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":1274206,"end":1276232,"confidence":0.5762886000000000397136545871035195887088775634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House?","start":1277228,"end":1287348,"confidence":0.8454390000000000515711917614680714905261993408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school\/work, food, clothing, hygiene, and how\u2014 if you had access to contact with your family?","start":1287993,"end":1305495,"confidence":0.90111010000000002495568196536623872816562652587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour.","start":1307199,"end":1316470,"confidence":0.84768840000000000856061888043768703937530517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the accommodation like where you were staying?","start":1327069,"end":1329861,"confidence":0.90047259999999995638830796451657079160213470458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"What was your bedroom like?","start":1330620,"end":1331895,"confidence":0.87263729999999994912940337599138729274272918701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was like 4 in a room, I think.","start":1332575,"end":1334544,"confidence":0.888677500000000009094947017729282379150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"40 per room?","start":1335260,"end":1336382,"confidence":0.8505521000000000331198179992497898638248443603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"4 people per room.","start":1336578,"end":1338251,"confidence":0.7394916400000000056280669014086015522480010986328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry.","start":1338508,"end":1338733,"confidence":0.50921240000000000947011358221061527729034423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was the\u2014 what was the hygiene of the room like?","start":1342607,"end":1345758,"confidence":0.818892799999999976279241309384815394878387451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it clean?","start":1345822,"end":1346352,"confidence":0.84540059999999994655439650159678421914577484130859375},{"sentiment":"POSITIVE","speaker":"A","text":"It was clean, uh-huh.","start":1347108,"end":1348112,"confidence":0.5655618000000000034077629607054404914379119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And was you provided any clothes?","start":1350283,"end":1351790,"confidence":0.81520789999999998531876599372480995953083038330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"Ah, they were defective clothes.","start":1352616,"end":1355192,"confidence":0.90361740000000001504787405792740173637866973876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah yeah, people had already used it, wasn't it?","start":1357515,"end":1359800,"confidence":0.64288365999999996791558487529982812702655792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Like new clothes and that.","start":1359898,"end":1361008,"confidence":0.735103300000000015046452972455881536006927490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was used clothes.","start":1362078,"end":1362977,"confidence":0.74113079999999997848902921759872697293758392333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was used clothes.","start":1363043,"end":1364662,"confidence":0.74113079999999997848902921759872697293758392333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And what would you say the hygiene of the clothes like?","start":1366871,"end":1368609,"confidence":0.8097433400000000336405037160147912800312042236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Were they clean or were they dirty?","start":1368674,"end":1369697,"confidence":0.67532859999999994560226923567824997007846832275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"They were dirty.","start":1371110,"end":1372441,"confidence":0.92178780000000004601901082423864863812923431396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1373659,"end":1376485,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"What was your daily routine like at Calder House?","start":1380770,"end":1384072,"confidence":0.9227608000000000476603645438444800674915313720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't really mind much.","start":1390191,"end":1391386,"confidence":0.58705013999999999807499762027873657643795013427734375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":1392613,"end":1393081,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that\u2014 I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room.","start":1395600,"end":1414173,"confidence":0.6168981000000000047833736971369944512844085693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"She wouldn't have committed suicide.","start":1415137,"end":1416645,"confidence":0.52290749999999996955324377267970703542232513427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, come on, my gran, that's it, the telegram.","start":1416711,"end":1419185,"confidence":0.55651413999999999049350662971846759319305419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So they had to tell the teachers about the woman that was here.","start":1420430,"end":1427365,"confidence":0.73854386999999999119381755008362233638763427734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't think it was a good time I had done that, dear, right enough.","start":1428647,"end":1431467,"confidence":0.790756800000000037442760003614239394664764404296875},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":1433023,"end":1434141,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just hold on one moment while I just catch up on the notes, Theresa.","start":1434611,"end":1436875,"confidence":0.810199200000000008259348760475404560565948486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Right.","start":1437471,"end":1437868,"confidence":0.56647502999999999051539134597987867891788482666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Apologies.","start":1438199,"end":1439141,"confidence":0.57709544999999995429362797949579544365406036376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So moving on to the next question.","start":1443325,"end":1444601,"confidence":0.8008998000000000505593789057456888258457183837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"How did staff and other children genuinely treat you?","start":1445102,"end":1448751,"confidence":0.58762926000000004211898385619861073791980743408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, I was saying that they were bullying my friend, but I wasn't letting them.","start":1450280,"end":1454526,"confidence":0.598018900000000019900880943168886005878448486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was setting up for, you know what I mean?","start":1455807,"end":1457330,"confidence":0.8144151600000000268408939518849365413188934326171875},{"sentiment":"NEGATIVE","speaker":"B","text":"The children were bullying my friend.","start":1458595,"end":1460354,"confidence":0.9023491999999999624293423039489425718784332275390625},{"sentiment":"NEGATIVE","speaker":"B","text":"But the children didn't treat you that way?","start":1468284,"end":1471609,"confidence":0.7582335000000000047037929107318632304668426513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"They didn't bully you?","start":1471674,"end":1472417,"confidence":0.6116411999999999959953811412560753524303436279296875},{"sentiment":"POSITIVE","speaker":"A","text":"No, no, I'm glad they stuck up for us.","start":1473127,"end":1477211,"confidence":0.69683930000000005033911065766005776822566986083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"That's tend to what happens with bullies though, isn't it?","start":1477389,"end":1479554,"confidence":0.63875300000000001521271997262374497950077056884765625},{"sentiment":"NEGATIVE","speaker":"B","text":"They don't like it when people stand up to them.","start":1479651,"end":1481380,"confidence":0.74827385000000001813447170206927694380283355712890625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, they're afraid, aren't they?","start":1481445,"end":1482996,"confidence":0.6343353400000000252845211434760130941867828369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the staff treat you at Calder House?","start":1493375,"end":1495904,"confidence":0.88619137000000003379085455890162847936153411865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think the staff were doing it to that kid, apart from that man.","start":1500073,"end":1506693,"confidence":0.69812149999999995042543332601781003177165985107421875},{"sentiment":"POSITIVE","speaker":"A","text":"I think the staff, the other staff were all right.","start":1507874,"end":1510920,"confidence":0.75423545000000002946904942291439510881900787353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"When you say apart from that man, can you remember his name at all?","start":1511948,"end":1515837,"confidence":0.7720197399999999543496187470736913383007049560546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't, no, I can't remember his name.","start":1515901,"end":1517861,"confidence":0.704149099999999972254727254039607942104339599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there any descriptive features that you remember at all?","start":1518539,"end":1521544,"confidence":0.876677499999999998436805981327779591083526611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh, like, did he have any tattoos?","start":1524100,"end":1525789,"confidence":0.8596821999999999519559423788450658321380615234375},{"sentiment":"POSITIVE","speaker":"A","text":"A big man, just a big man.","start":1526208,"end":1527882,"confidence":0.62679373999999998812171497775125317275524139404296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Fat man.","start":1528558,"end":1529057,"confidence":0.87823890000000004452118673725635744631290435791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's what I can explain.","start":1529202,"end":1532421,"confidence":0.7850953000000000514546627528034150600433349609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Horrible face.","start":1533660,"end":1534292,"confidence":0.9695583599999999524499116887454874813556671142578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Horrible looking face.","start":1534858,"end":1535823,"confidence":0.97510569999999996415596115184598602354526519775390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, quite a scary man.","start":1537340,"end":1541793,"confidence":0.57925283999999999107188841662718914449214935302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I just can't remember his name.","start":1545180,"end":1547327,"confidence":0.539176499999999947476680972613394260406494140625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":1548180,"end":1549146,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was, um, sorry, there's some things that things can\u2014 did he have any, did he have any hair or anything like that?","start":1549259,"end":1558392,"confidence":0.71380549999999998167510284474701620638370513916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did he have long or short hair?","start":1558521,"end":1560068,"confidence":0.9222852599999999956281726554152555763721466064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I think he was kind of bald, slightly bald.","start":1560294,"end":1570660,"confidence":0.5855852999999999752844814793206751346588134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean.","start":1571031,"end":1575419,"confidence":0.719881800000000016126477930811233818531036376953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine.","start":1575958,"end":1582725,"confidence":0.708617700000000017013235265039838850498199462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next question may be a bit distressing, so just try and answer it in the best way you possibly can.","start":1583387,"end":1589503,"confidence":0.59602122999999995744957459464785642921924591064453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anything happen to you there that you now consider abuse, neglect, or harmful?","start":1590590,"end":1596121,"confidence":0.7806971700000000513597342433058656752109527587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Remember that, man?","start":1597153,"end":1598733,"confidence":0.76853614999999997348112401596154086291790008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's the boost.","start":1599329,"end":1600699,"confidence":0.5225535999999999514642468056990765035152435302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean?","start":1601403,"end":1604437,"confidence":0.7394311399999999867560518396203406155109405517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, hold on one second.","start":1605357,"end":1606907,"confidence":0.68319249999999998035349335623322986066341400146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"That's a red one.","start":1611950,"end":1612688,"confidence":0.67558240000000002734026338657713495194911956787109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it.","start":1621110,"end":1628709,"confidence":0.7075770999999999588681021123193204402923583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on one moment.","start":1630639,"end":1632825,"confidence":0.76652430000000004728377689389162696897983551025390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Nothing was done about it.","start":1639742,"end":1640778,"confidence":0.7458436999999999983401721692644059658050537109375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":1641425,"end":1641927,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Did you experience\u2014 looking back, did you experience anything that you'd now consider as physical or emotional abuse?","start":1642073,"end":1651285,"confidence":0.56206560000000005405951242209994234144687652587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole.","start":1655483,"end":1665818,"confidence":0.7575924400000000336063976646983064711093902587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I would get out the door, and the abattoir, he says, 'I was just coming to get you,' because they were all seeing the looks through the keyhole.","start":1666012,"end":1674037,"confidence":0.81901440000000003127667014268808998167514801025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"One second.","start":1675164,"end":1675808,"confidence":0.64591235000000002397513299001730047166347503662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I didn't think it was just me, it was other ones.","start":1677290,"end":1679480,"confidence":0.66709450000000003466738007773528806865215301513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what he was doing to the other ones.","start":1679544,"end":1681522,"confidence":0.7115517000000000091830543169635348021984100341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Friends.","start":1682933,"end":1683257,"confidence":0.695427000000000017365664461976848542690277099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole.","start":1683419,"end":1693763,"confidence":0.73732834999999996572483951240428723394870758056640625},{"sentiment":"NEGATIVE","speaker":"A","text":"So that'd be stressful, that'd be stressful in the morning.","start":1698655,"end":1701463,"confidence":0.7014055999999999624350266458350233733654022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, get my clothes on and all that, mate.","start":1702286,"end":1705579,"confidence":0.7496536400000000099907992989756166934967041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"The thought of him just looking through that keyhole, just put a housecoat up.","start":1706747,"end":1710053,"confidence":0.67477149999999996854427308790036477148532867431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm sure my hangar could take it, you know what I mean?","start":1710290,"end":1713600,"confidence":0.6562672000000000505082198287709616124629974365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":1714036,"end":1715085,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"This may\u2014 moving on to the next question.","start":1721340,"end":1723509,"confidence":0.88523143999999998055017158549162559211254119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability.","start":1723685,"end":1731415,"confidence":0.71809120000000004058193781020236201584339141845703125},{"sentiment":"NEGATIVE","speaker":"B","text":"And who was involved or responsible for the abuse that you endured at your time in Calder House?","start":1731897,"end":1738315,"confidence":0.732095099999999998630073605454526841640472412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"That would have been the workers, maybe.","start":1744553,"end":1748237,"confidence":0.77966539999999995291801724306424148380756378173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":1748336,"end":1748729,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Then there was used to be a room you could get in, so that would be the heat, like the hedge one.","start":1757219,"end":1762145,"confidence":0.843840099999999981861265041516162455081939697265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say that again.","start":1762988,"end":1763685,"confidence":0.6831715000000000426183532908908091485500335693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"It would be the hedge one, the room you'd get in, a room with a hedge in.","start":1764268,"end":1768364,"confidence":0.8870793999999999623895519107463769614696502685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"A headroom, did you say?","start":1770204,"end":1771373,"confidence":0.80992823999999996598120333146653138101100921630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, they were the head person.","start":1771763,"end":1773355,"confidence":0.685287100000000037880454328842461109161376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Head pressing?","start":1774362,"end":1774979,"confidence":0.8280127999999999932612126940512098371982574462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":1776690,"end":1776706,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"A head pressing room?","start":1777677,"end":1778762,"confidence":0.8352332000000000089556806415203027427196502685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, the head worker.","start":1779620,"end":1787468,"confidence":0.55269840000000003410463023101328872144222259521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"The head worker?","start":1788920,"end":1789776,"confidence":0.79869025999999998521872157652978785336017608642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":1790276,"end":1790405,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know how you would go to the staff room?","start":1790760,"end":1792598,"confidence":0.74994475000000004882849680143408477306365966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1794085,"end":1794313,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, they would have a staff room in their cell, so you would go to them.","start":1794982,"end":1798095,"confidence":0.89997183999999996739660446110065095126628875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Get in, bother me or whatever.","start":1798313,"end":1800987,"confidence":0.60916899999999996051514017381123267114162445068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, were there any, um, apologies, hold on.","start":1805937,"end":1818313,"confidence":0.7192602999999999635605263392790220677852630615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And so the next question, try to take your time with answering the question.","start":1820992,"end":1824618,"confidence":0.81900804999999998745607854289119131863117218017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And if you would like to take a moment before answering the question, that is perfectly fine.","start":1825403,"end":1829064,"confidence":0.569779000000000035441871659713797271251678466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you give one clear example of what happened?","start":1830285,"end":1833448,"confidence":0.7927551999999999932100536170764826238155364990234375},{"sentiment":"NEGATIVE","speaker":"B","text":"As in, sorry, could you give one clear example of the abuse that you were a victim to?","start":1834620,"end":1840577,"confidence":0.81782067000000002732207349254167638719081878662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Where and when did it occur?","start":1841364,"end":1842777,"confidence":0.8711607999999999574214371023117564618587493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened before the abuse started, during the abuse, and afterwards?","start":1843852,"end":1849536,"confidence":0.5102573599999999931497995930840261280536651611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, me and my sister had run away, so\u2014 You had run away, sorry?","start":1854154,"end":1859264,"confidence":0.60908799999999996277466607352835126221179962158203125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too.","start":1859601,"end":1866560,"confidence":0.81910263999999999295908992280601523816585540771484375},{"sentiment":"NEGATIVE","speaker":"A","text":"So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them.","start":1867316,"end":1876246,"confidence":0.8860704299999999644654735675430856645107269287109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it started from them running away?","start":1878272,"end":1879858,"confidence":0.6984111699999999700594344176352024078369140625},{"sentiment":"POSITIVE","speaker":"B","text":"Nice.","start":1880035,"end":1881006,"confidence":0.7344969999999999554773921772721223533153533935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what happened, um, following you not telling them about the two girls running away?","start":1885939,"end":1891030,"confidence":0.73181653000000002062819248749292455613613128662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I was with them.","start":1893960,"end":1894656,"confidence":0.79517614999999997049684452576912008225917816162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was there.","start":1895188,"end":1895590,"confidence":0.6748336999999999807897665959899313747882843017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was the one to go because I think I was getting it.","start":1895751,"end":1898165,"confidence":0.6263313999999999825973873157636262476444244384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought I was getting it.","start":1898986,"end":1901047,"confidence":0.589300900000000016376588973798789083957672119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was to go to another place.","start":1902600,"end":1904818,"confidence":0.82422300000000003894484734701109118759632110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was the one on Perth, I think.","start":1904980,"end":1909723,"confidence":0.86444043999999997662797568409587256610393524169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1910047,"end":1910321,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away?","start":1913116,"end":1927916,"confidence":0.68372060000000001167563823400996625423431396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, the staff was at the front, in the front inside, so we were at the back.","start":1928077,"end":1932094,"confidence":0.79648280000000004630322791854268871247768402099609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I wasn't supposed to be looking after them.","start":1934056,"end":1938083,"confidence":0.82869387000000005460975671667256392538547515869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's what I said.","start":1940246,"end":1941291,"confidence":0.6909026499999999515466697630472481250762939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I said I was never seen them disappearing.","start":1941471,"end":1943496,"confidence":0.65539840000000004760494221045519225299358367919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought they was at the front.","start":1944930,"end":1946160,"confidence":0.7110618399999999450500354214455001056194305419921875},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even remember the two lasses' names.","start":1960517,"end":1965346,"confidence":0.8170897999999999772313685753033496439456939697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that's fine, don't worry about remembering their names.","start":1966350,"end":1969200,"confidence":0.56055469999999996133510649087838828563690185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So you couldn't see them in the queue and they got away from the\u2014 Aye, but they got caught that night and was back.","start":1969328,"end":1977599,"confidence":0.6826294699999999604500544592156074941158294677734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I never got to see them for a few days.","start":1979128,"end":1981633,"confidence":0.62826234000000003021568772965110838413238525390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if they get back, I don't know.","start":1982169,"end":1984413,"confidence":0.58863180000000003833093842331436462700366973876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"As bad as it might be in the dead of the afternoon, I mean.","start":1998129,"end":2000527,"confidence":0.82981782999999997851858779540634714066982269287109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2001107,"end":2001960,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you tell me what happened?","start":2021730,"end":2023439,"confidence":0.78690499999999996560973158921115100383758544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"What if there's anything that happened to yourself in relation to any abuse, in your own words?","start":2023519,"end":2028154,"confidence":0.64827365000000003458779929133015684783458709716796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, I think I'd class that as abuse.","start":2031630,"end":2033993,"confidence":0.83983980000000002519300323911011219024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"What, witnessing that?","start":2035510,"end":2036527,"confidence":0.664918539999999946843445286503992974758148193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"That bang.","start":2037167,"end":2037775,"confidence":0.494835399999999980824583190042176283895969390869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And there was anything else what happened to you while she was at Calder House?","start":2039431,"end":2044775,"confidence":0.87751520000000005072848807685659267008304595947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, just the, the man.","start":2046540,"end":2049228,"confidence":0.64787099999999997468336232486763037741184234619140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay, that's fine.","start":2049373,"end":2052465,"confidence":0.74913602999999995279978293183376081287860870361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, did this happen often?","start":2052996,"end":2054429,"confidence":0.79622640000000000082280848801019601523876190185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, was it over a specific period of time?","start":2055257,"end":2057282,"confidence":0.86544140000000002732605253186193294823169708251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that.","start":2057690,"end":2073371,"confidence":0.8741282999999999692164465159294195473194122314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"The stress of getting\u2014 going to get washed and come back and change and all that.","start":2073989,"end":2078210,"confidence":0.5485464300000000292811819235794246196746826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, one second, I might just catch up on the notes.","start":2080417,"end":2082376,"confidence":0.682948600000000016763124222052283585071563720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"then it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty.","start":2115696,"end":2122175,"confidence":0.50511472999999995625586279857088811695575714111328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Did it ever change, or did it get\u2014 or did it become worse?","start":2123997,"end":2127063,"confidence":0.749896899999999977382003635284490883350372314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"It was just the same all the time, every day.","start":2128614,"end":2131853,"confidence":0.59940267000000002628468109833193011581897735595703125},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, no problem.","start":2132647,"end":2133441,"confidence":0.58404650000000002396660647718817926943302154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I would manage to get this to taste now.","start":2138892,"end":2141922,"confidence":0.64130659999999994891339838432031683623790740966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"What immediate effects did you experience?","start":2144424,"end":2146790,"confidence":0.8302849500000000215749196286196820437908172607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean?","start":2147584,"end":2156544,"confidence":0.8039720999999999673235606678645126521587371826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2157821,"end":2158063,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And did you experience any sleeping issues whilst you were at Calder House?","start":2174451,"end":2178648,"confidence":0.77100420000000002840323531927424483001232147216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Any bedwetting, any running away, or behaviour, or school changes?","start":2178987,"end":2182748,"confidence":0.74069905000000002548432576077175326645374298095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I just\u2014 just before the care home, I was stressed all the time.","start":2185826,"end":2189987,"confidence":0.7229069999999999662776417608256451785564422607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just want to tell him Sorry, could you just repeat that for me, Theresa?","start":2191713,"end":2197008,"confidence":0.599073769999999949931179799023084342479705810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle because I would never get back to my mum and dad.","start":2197169,"end":2207505,"confidence":0.697917939999999958899934426881372928619384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's what I thought.","start":2207570,"end":2208427,"confidence":0.80913749999999995399235785953351296484470367431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened.","start":2209026,"end":2217758,"confidence":0.5686035000000000394493326894007623195648193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And so I was like, well, I says, I can't tell him, dude.","start":2217855,"end":2221958,"confidence":0.68262345000000002048778924290672875940799713134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said, so I had that all in my head the whole time I was in the homes, you know what I mean?","start":2222022,"end":2227243,"confidence":0.69315219999999999611617340633529238402843475341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I couldn't tell them anything that happened outside the house, outside, you know what I mean?","start":2227356,"end":2231840,"confidence":0.61483765000000001332836063738795928657054901123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":2232340,"end":2233226,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"So that, because I was too feared in case I wasn't gonna get out at all.","start":2233500,"end":2237350,"confidence":0.54283464000000003490953304208233021199703216552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar?","start":2266183,"end":2277131,"confidence":0.52340054999999996443449390426394529640674591064453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, like, the two girls would know nothing, do you know what I mean?","start":2277758,"end":2283941,"confidence":0.54701966000000001866254706328618340194225311279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"The two girls who ran away?","start":2284102,"end":2285226,"confidence":0.70184400000000002339817228858009912073612213134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, the two girls that ran away plus more other girls there would know about that man.","start":2286655,"end":2292100,"confidence":0.68776559999999997696562559212907217442989349365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You'd probably hear that to somebody else, you know what I mean?","start":2297576,"end":2299884,"confidence":0.663087369999999953762426230241544544696807861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I don't remember his name on that.","start":2300702,"end":2303443,"confidence":0.72996110000000002937525778179406188428401947021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man.","start":2304148,"end":2318399,"confidence":0.71248520000000004070983550263918004930019378662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"And if you\u2014 if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was.","start":2318592,"end":2330600,"confidence":0.87867960000000000508890707351383753120899200439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, I know.","start":2330600,"end":2331680,"confidence":0.50136703000000004681879772761021740734577178955078125},{"sentiment":"POSITIVE","speaker":"B","text":"So it's, it's, it's, it's okay.","start":2331680,"end":2334460,"confidence":0.76662653999999996745629005090449936687946319580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not too much of a big issue if you can't remember his name or not.","start":2334460,"end":2338540,"confidence":0.6604743600000000380845222025527618825435638427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, right.","start":2338540,"end":2340540,"confidence":0.6017550000000000398614474761416204273700714111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, the whole\u2014 if somebody else is saying that, they'll probably remember his name.","start":2340540,"end":2345140,"confidence":0.6941300999999999721268295616027899086475372314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I've just had that much in my head when I was young, do you know what I mean?","start":2345140,"end":2348740,"confidence":0.61976869999999995020090182151761837303638458251953125},{"sentiment":"NEGATIVE","speaker":"A","text":"That much going on that I just can't even remember his name.","start":2349080,"end":2353600,"confidence":0.56393163999999995628087390286964364349842071533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't know he was\u2014 I never let him near me anyway.","start":2354300,"end":2356960,"confidence":0.495128869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's That's the main thing, you know what I mean?","start":2357000,"end":2358398,"confidence":0.7666946599999999722996335549396462738513946533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you didn't let him near you.","start":2358448,"end":2360074,"confidence":0.592593499999999995253574525122530758380889892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":2373518,"end":2373679,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And so this is the next question, Theresa.","start":2377060,"end":2381140,"confidence":0.79897960000000001201669874717481434345245361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you tell anyone or try to get any help while she was in the house?","start":2381205,"end":2386523,"confidence":0.82130723999999999396237626569927670061588287353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I had told them, I tell them about him doing that to me, but they never done anything about it because he was still there.","start":2387262,"end":2395017,"confidence":0.58419790000000004770441819346160627901554107666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And so in relation to you doing\u2014 you saying him doing that to you, is that referencing to him making you do a handstand outside?","start":2395829,"end":2404660,"confidence":0.8897340000000000248547848968883045017719268798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":2405165,"end":2405491,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I told them all that.","start":2405605,"end":2406631,"confidence":0.64324630000000004859117552769021131098270416259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I said I can't because I've not got any pants on.","start":2407866,"end":2409964,"confidence":0.5842528000000000165670144269824959337711334228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"He says, well, do it.","start":2410161,"end":2410915,"confidence":0.7573854300000000261405830315197817981243133544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Polishing me boots.","start":2411616,"end":2412888,"confidence":0.74653139999999995612967040869989432394504547119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was during the night.","start":2413419,"end":2422632,"confidence":0.7985025599999999723621613156865350902080535888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was about 12 o'clock at night to 2 in the morning.","start":2423053,"end":2427694,"confidence":0.90776149999999999895550217843265272676944732666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"He was outside for 2 hours with him?","start":2428740,"end":2430492,"confidence":0.87470435999999995857479007099755108356475830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":2430946,"end":2431206,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"To polish his boots.","start":2431936,"end":2433056,"confidence":0.73023519999999997320827560542966239154338836669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"To polish his boots or yours?","start":2434209,"end":2435621,"confidence":0.83592820000000001012807615552446804940700531005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, there was 20 pair of boots.","start":2435913,"end":2437925,"confidence":0.7630349400000000503752062286366708576679229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Obviously everybody else's boots.","start":2438314,"end":2439693,"confidence":0.4906932999999999989171328707016073167324066162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to polish more.","start":2440400,"end":2441769,"confidence":0.769113799999999958600938043673522770404815673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I don't know if that punishment was for the lassies running away.","start":2449860,"end":2453219,"confidence":0.5604590000000000404867250836105085909366607666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":2453300,"end":2453933,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"You don't know why you received that punishment?","start":2456980,"end":2459834,"confidence":0.6474284999999999623554458594298921525478363037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":2459931,"end":2459948,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":2460094,"end":2461034,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish.","start":2464317,"end":2472884,"confidence":0.51327990000000001113988901124685071408748626708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this, um, did you polish the boots before or after he made you do the handstand?","start":2473352,"end":2478799,"confidence":0.87491660000000004426823352332576178014278411865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on.","start":2479692,"end":2484090,"confidence":0.525500239999999951834297462482936680316925048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And he tried to get me to do it, and I said, no, I'm not getting any pants on.","start":2484750,"end":2488746,"confidence":0.50793016000000001941572236319188959896564483642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I think my nightie was see-through and all, do you know what I mean?","start":2489443,"end":2494575,"confidence":0.79270680000000004472582304515526629984378814697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"So he would have known I never had any pants on.","start":2494641,"end":2496651,"confidence":0.68514229999999998188542349453200586140155792236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2496912,"end":2497092,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"One second.","start":2498173,"end":2505604,"confidence":0.64591235000000002397513299001730047166347503662109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, this is gnaehandant.","start":2510580,"end":2511621,"confidence":0.5731464600000000242374653680599294602870941162109375},{"sentiment":"NEGATIVE","speaker":"B","text":"It is, unfortunately.","start":2516067,"end":2518929,"confidence":0.80350803999999997895287151550292037427425384521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next question would be, what was different at your placement at Calder House compared to the others?","start":2528779,"end":2536737,"confidence":0.9124923000000000339326788889593444764614105224609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, I didn't like Calder House.","start":2541584,"end":2543298,"confidence":0.90205944000000004567851874526240862905979156494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't like any of them actually, apart from Cardris Park because I stayed there and went to school.","start":2543589,"end":2549622,"confidence":0.90877306000000002139671551049104891717433929443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Say that again for me, please, Theresa.","start":2552242,"end":2553719,"confidence":0.74248550000000002047073621724848635494709014892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Them all.","start":2554666,"end":2555341,"confidence":0.59498689999999998523350086543359793722629547119140625},{"sentiment":"POSITIVE","speaker":"A","text":"I mean, I like Calderhurst Park.","start":2555533,"end":2557171,"confidence":0.7948231999999999519701532335602678358554840087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went out to school.","start":2557300,"end":2558151,"confidence":0.8187693400000000121252696771989576518535614013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, in Calderhurst Park.","start":2559387,"end":2560351,"confidence":0.82275679999999995484216697150259278714656829833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, we'll, um, we'll get back to that one.","start":2560447,"end":2565232,"confidence":0.8693723700000000054188831200008280575275421142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"We get right in Calderhurst Park.","start":2565505,"end":2567126,"confidence":0.6209092000000000499682073495932854712009429931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's the first institution, um, set of questions completed for Calderhouse.","start":2567175,"end":2571911,"confidence":0.92101960000000004935571951136807911098003387451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"We're going to now move on to Balnahcraig School.","start":2572891,"end":2575026,"confidence":0.91324419999999995045669720639125443994998931884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, again, this is going to be\u2014 is that in care?","start":2575845,"end":2578543,"confidence":0.74169004000000005039083816882339306175708770751953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, that's correct.","start":2579538,"end":2580149,"confidence":0.66486882999999996624040932147181592881679534912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"That's, that's when I get the slap for the teacher.","start":2580197,"end":2583649,"confidence":0.5062929000000000456793713965453207492828369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay?","start":2584291,"end":2594102,"confidence":0.88694030000000001479065758758224546909332275390625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":2595450,"end":2595916,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So could you please confirm for me the institution's name, the location?","start":2596398,"end":2601327,"confidence":0.92068534999999995793729112847358919680118560791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"But that name is that institution For Balmer Craig School.","start":2601391,"end":2606143,"confidence":0.81647396000000005411578740677214227616786956787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to school there, I know.","start":2608039,"end":2609984,"confidence":0.80536883999999997474361634886008687317371368408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think, I don't know, I think the school was in that building.","start":2612259,"end":2615926,"confidence":0.75111972999999998545916923831100575625896453857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, the school, the school was in that building, I think.","start":2617153,"end":2619737,"confidence":0.8200202599999999453217469636001624166965484619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"In which building?","start":2620238,"end":2620932,"confidence":0.850776259999999950878191157244145870208740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"The Balmer, whatever you call it.","start":2621933,"end":2623902,"confidence":0.83908430000000000514859266331768594682216644287109375},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, okay, that's fine.","start":2626302,"end":2628098,"confidence":0.73180809999999996140473967898287810385227203369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, do you remember the the approximate dates going to, um, Balnahcraig?","start":2628631,"end":2636041,"confidence":0.925224299999999999499777914024889469146728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't remember the dates when I went.","start":2637060,"end":2639032,"confidence":0.62819119999999994963246763290953822433948516845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember how old you was?","start":2639275,"end":2640518,"confidence":0.8498686600000000535004573976038955152034759521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't.","start":2641276,"end":2641922,"confidence":0.77191025000000001998756715693161822855472564697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I can remember going in when I went.","start":2642180,"end":2644585,"confidence":0.77581460000000002086295580738806165754795074462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"They took me for new clothes.","start":2644666,"end":2647055,"confidence":0.63484912999999998373112930494244210422039031982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, we'll, um, once we've got any questions, we'll have that.","start":2648550,"end":2653600,"confidence":0.88544922999999997603737256213207729160785675048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just hold on one moment.","start":2653907,"end":2654733,"confidence":0.72599650000000004457234581423108465969562530517578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, Theresa.","start":2654813,"end":2655445,"confidence":0.551795999999999953189444568124599754810333251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember who placed you there?","start":2662265,"end":2664525,"confidence":0.8239514999999999478319523404934443533420562744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"My sister came with a social worker.","start":2670015,"end":2672683,"confidence":0.8804629999999999956372676024329848587512969970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even remember his name.","start":2672748,"end":2674219,"confidence":0.727321499999999954155782688758336007595062255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know, no problem.","start":2674704,"end":2676822,"confidence":0.5176081999999999627704028171137906610965728759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on.","start":2676870,"end":2677178,"confidence":0.6407237599999999755340240881196223199367523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even remember his name.","start":2678277,"end":2679884,"confidence":0.727321499999999954155782688758336007595062255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The social worker's name.","start":2679966,"end":2681076,"confidence":0.7166639999999999677271489417762495577335357666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there a helmet chipped up when I said that?","start":2684024,"end":2686152,"confidence":0.7813816700000000281534084933809936046600341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"You can't remember his name?","start":2695819,"end":2696848,"confidence":0.491932599999999997653077343784389086067676544189453125},{"sentiment":"POSITIVE","speaker":"A","text":"No, that would have been\u2014 oh God, it's a good while.","start":2697426,"end":2700673,"confidence":0.647785199999999949938001009286381304264068603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did she bring him or wave to my\u2014 I think I may have The name of this social worker, and I'm just gonna\u2014 it'll be surname, so it's just try and confirm to see if this is correct.","start":2701220,"end":2715830,"confidence":0.873525499999999954781060296227224171161651611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this social worker, um, a J\u2014 J. Arnett?","start":2716630,"end":2723816,"confidence":0.90431494000000001154404571934719569981098175048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know what the first name would be, but the last name is Arnett.","start":2727269,"end":2729894,"confidence":0.83739410000000003009290594491176307201385498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"James Arnett.","start":2731002,"end":2731492,"confidence":0.84552700000000002855671255019842647016048431396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"You believe it's James Arnett?","start":2732617,"end":2733955,"confidence":0.8518615000000000492264007334597408771514892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"That might be, aye.","start":2734910,"end":2735830,"confidence":0.69934660000000004043130275022122077643871307373046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":2741467,"end":2743398,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"What type of setting was Balna Craig?","start":2744145,"end":2745963,"confidence":0.865278800000000014591705621569417417049407958984375},{"sentiment":"POSITIVE","speaker":"A","text":"It was okay.","start":2747164,"end":2748462,"confidence":0.819333700000000053620397011400200426578521728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was an olderish man.","start":2749598,"end":2750944,"confidence":0.879069270000000013709495760849677026271820068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"It had had it with his wife.","start":2751010,"end":2753197,"confidence":0.74053840000000004106794904146227054297924041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, sorry, Theresa, it's not about James.","start":2754638,"end":2756674,"confidence":0.6316972400000000487096940560149960219860076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, I said what type of setting was Balna Craig?","start":2756804,"end":2760142,"confidence":0.81835679999999999534310290982830338180065155029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"That was\u2014 I did have a room in my cell.","start":2762287,"end":2765089,"confidence":0.88468473999999996948417901876382529735565185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I think I did.","start":2768780,"end":2769924,"confidence":0.6807722000000000495134599987068213522434234619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think I did room in my cell there.","start":2770005,"end":2771632,"confidence":0.87505144000000001369699020870029926300048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a residential school.","start":2772679,"end":2773759,"confidence":0.5379319000000000183803194886422716081142425537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":2776778,"end":2776810,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And how long was you there, Father?","start":2779014,"end":2780478,"confidence":0.87085500000000004572342504616244696080684661865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her.","start":2780542,"end":2790759,"confidence":0.67709589999999997278479213491664268076419830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And they went laughing to you, they thought that.","start":2792359,"end":2794994,"confidence":0.66162909999999997001651763639529235661029815673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"But she was the\u2014 what would you call that?","start":2795124,"end":2797857,"confidence":0.8104592600000000146565071190707385540008544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So you phoned it back to her?","start":2798730,"end":2800035,"confidence":0.83332276000000005122814172864309512078762054443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I phoned it back.","start":2800840,"end":2801469,"confidence":0.7639956500000000261252353084273636341094970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I said, what are you doing that for?","start":2801517,"end":2803854,"confidence":0.7154202499999999798063754496979527175426483154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I just phoned it back to her and they were all going like, oh, she'll kill you.","start":2805070,"end":2809808,"confidence":0.74447260000000003987707941632834263145923614501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I said, well, I said, you help me, we ask for her hand back.","start":2810844,"end":2814070,"confidence":0.85321784000000000514063458467717282474040985107421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I said, I'm not fit for Yeah, do you know what I mean?","start":2815305,"end":2818522,"confidence":0.732449649999999952143525661085732281208038330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to stick up for myself.","start":2818586,"end":2821591,"confidence":0.64869403999999997179060073904111050069332122802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And we were nearly never get a weekend that weekend, so they were\u2014 I was at the\u2014 but they were doing it at the train station, and that's when I ran away.","start":2822043,"end":2830255,"confidence":0.55630462999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I never went back, and I went back to that one.","start":2830466,"end":2832844,"confidence":0.6306153500000000189373849934781901538372039794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man.","start":2833523,"end":2854447,"confidence":0.5203596999999999805908146299771033227443695068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know why we were there, but it's because we were\u2014 it was one of the lassies was based at Johnstone that we ran away with, so we went to her back.","start":2854639,"end":2866729,"confidence":0.85832750000000002099653784171096049249172210693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that.","start":2869438,"end":2876363,"confidence":0.57052844999999996478123875931487418711185455322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"So did the\u2014 did you get slapped following throwing the toast?","start":2876603,"end":2882197,"confidence":0.61966014000000002592827286207466386258602142333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, no, that was another incident.","start":2883303,"end":2885852,"confidence":0.51836680000000001644622216190327890217304229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was in the morning when I first went in and she helped me with the toast.","start":2885948,"end":2891735,"confidence":0.78545253999999997684966501765302382409572601318359375},{"sentiment":"POSITIVE","speaker":"A","text":"I went in to get my breakfast and she helped me with the toast and I helped back.","start":2891815,"end":2895165,"confidence":0.5995399999999999618438550896826200187206268310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Because I wasn't even then yet.","start":2896211,"end":2897895,"confidence":0.72223559999999997760511405431316234171390533447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, yeah, of course.","start":2898576,"end":2901021,"confidence":0.63677390000000000380708797820261679589748382568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll move on to the next question in relation to Balnah Craig.","start":2901086,"end":2904567,"confidence":0.9292908300000000121343646242166869342327117919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So in a few sentences, what was your ordinary daily life like at Balnah Craig?","start":2904632,"end":2911419,"confidence":0.9195022600000000156938995132804848253726959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think we used to get in the garden sometimes.","start":2916561,"end":2918264,"confidence":0.8704415599999999475500089829438365995883941650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"There must have been swings or something there.","start":2919563,"end":2922288,"confidence":0.7444604999999999694892949264612980186939239501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"There must have been a park or something that we went to.","start":2922725,"end":2925509,"confidence":0.84183770000000002209361582572455517947673797607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"And then at the classroom, aye, the classroom was that when that man hurt me, slapped my face.","start":2928748,"end":2934374,"confidence":0.8051533699999999793561755723203532397747039794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what for, he was a teagie and I was a hood.","start":2936042,"end":2938959,"confidence":0.6007453000000000375990794054814614355564117431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, he was a hood and I was a teagie because I came from Lennoxtown.","start":2939588,"end":2943344,"confidence":0.775983899999999948704498820006847381591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"He was a hood because he came from Kirkcaldy and I came from Lennoxtown.","start":2943763,"end":2949095,"confidence":0.7616163000000000238287611864507198333740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So that's how far he was travelled, and it was Mr. Air.","start":2949400,"end":2953220,"confidence":0.8720676000000000538392441740143112838268280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember his name.","start":2953220,"end":2954480,"confidence":0.79606980000000004960014621246955357491970062255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember his name.","start":2954640,"end":2957280,"confidence":0.79606980000000004960014621246955357491970062255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"So, uh, what was your name, Miss Theresa?","start":2957280,"end":2961080,"confidence":0.90116410000000002344933136555482633411884307861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. Air.","start":2961080,"end":2962400,"confidence":0.69471126999999999185320120886899530887603759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr. Air.","start":2962400,"end":2963580,"confidence":0.69471126999999999185320120886899530887603759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"We knew he was working for the school where I went to.","start":2963580,"end":2969520,"confidence":0.85127169999999996452544337444123812019824981689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and was that\u2014 was that\u2014 is that Mr. Air as in like Ayrshire?","start":2969520,"end":2972890,"confidence":0.8955102999999999813240947332815267145633697509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that meant the man's name, Mr. Air.","start":2973740,"end":2976560,"confidence":0.74829990000000001781899072739179246127605438232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr?","start":2976560,"end":2985514,"confidence":0.80442709999999995051922496713814325630664825439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just Mr. Ayr.","start":2985723,"end":2987382,"confidence":0.79811584999999996004049762632348574697971343994140625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, that's fine.","start":2987946,"end":2988930,"confidence":0.76803549999999998210142848620307631790637969970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so it was Mr. Ayr who slapped you?","start":2989466,"end":2992564,"confidence":0.69640170000000001238049662788398563861846923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Mm-hmm.","start":2994520,"end":2994945,"confidence":0.71720773000000004326892621975275687873363494873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here.","start":3005942,"end":3014392,"confidence":0.5828111000000000263554511548136360943317413330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"But none of my dad could do right enough.","start":3014617,"end":3016547,"confidence":0.59008782999999997986861899335053749382495880126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean?","start":3017256,"end":3028445,"confidence":0.55617010000000000058406612879480235278606414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3029092,"end":3029319,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I think actually he ended up losing his job.","start":3044346,"end":3046780,"confidence":0.73514970000000001704165697447024285793304443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, rightfully so.","start":3051116,"end":3052554,"confidence":0.60515949999999996133936974729294888675212860107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, um, what was the\u2014 did you provide any clothing when you went to Balmacraig?","start":3054498,"end":3058385,"confidence":0.8974360999999999588538912576041184365749359130859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, they took me down the shops.","start":3060840,"end":3062491,"confidence":0.498458149999999988732923839052091352641582489013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"They took me down the shops, bought me school uniform and clothes to wear.","start":3063609,"end":3070769,"confidence":0.6707043599999999994309973772033117711544036865234375},{"sentiment":"POSITIVE","speaker":"A","text":"So that was over the moon.","start":3076250,"end":3077651,"confidence":0.9150253999999999887648982621612958610057830810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Were they clean clothes?","start":3080510,"end":3081661,"confidence":0.85057050000000000711253278495860286056995391845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They were brand new clothes, aye.","start":3082106,"end":3083619,"confidence":0.718722599999999989250909493421204388141632080078125},{"sentiment":"POSITIVE","speaker":"A","text":"So I was over the moon because I hadn't had that for a long time, do you know what I mean?","start":3086384,"end":3090593,"confidence":0.85646962999999998178424220895976759493350982666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I thought it was my birthday.","start":3093728,"end":3097969,"confidence":0.63509314999999999518109916607500053942203521728515625},{"sentiment":"POSITIVE","speaker":"A","text":"That's Christmas.","start":3100981,"end":3102156,"confidence":0.5407913300000000145217882163706235587596893310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought it was putting back all these clothes and that, you know what I mean?","start":3102269,"end":3105167,"confidence":0.6694248000000000420328660766244865953922271728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course, of course.","start":3105489,"end":3106938,"confidence":0.529758100000000009544010026729665696620941162109375},{"sentiment":"POSITIVE","speaker":"B","text":"Actually getting brand new clothes, that was the one.","start":3107276,"end":3109578,"confidence":0.76211773999999998796539557588403113186359405517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean?","start":3110180,"end":3117938,"confidence":0.487036230000000014417338434213888831436634063720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3118373,"end":3118809,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Was you, um, how was your contact like with your family in the school?","start":3118938,"end":3122273,"confidence":0.88476056000000002921268560385215096175670623779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it easily accessible to contact your family if you wanted to?","start":3122547,"end":3126771,"confidence":0.88552799999999998181721139189903624355792999267578125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, aye, they let you phone.","start":3127387,"end":3129039,"confidence":0.6256313000000000013045564628555439412593841552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"They let me phone if I asked.","start":3129752,"end":3131535,"confidence":0.709117800000000020332890926511026918888092041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"When I asked, nah, they let me phone my dad right away.","start":3131697,"end":3134305,"confidence":0.7230199600000000170751945915981195867061614990234375},{"sentiment":"POSITIVE","speaker":"A","text":"I don't know what, but my dad was too happy and he's like, am I getting away up there then?","start":3138076,"end":3145838,"confidence":0.68333860000000001821973683036048896610736846923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And he's saying, put that man, yes, other man back on.","start":3146910,"end":3150044,"confidence":0.80396739999999999870539113544509746134281158447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"He must have been saying, is my daughter going to be all right?","start":3150944,"end":3153355,"confidence":0.82906424999999994707167161323013715445995330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"And he says, I'll make sure she's all right and all that.","start":3153452,"end":3156179,"confidence":0.67743120000000001112994141294620931148529052734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, she'll be fine, do you know what I mean?","start":3156669,"end":3158175,"confidence":0.6191084000000000031604940886609256267547607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"But so, but we ended up running away.","start":3158404,"end":3160826,"confidence":0.53622764000000000539358779860776849091053009033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I ended up going to Samson.","start":3161118,"end":3163880,"confidence":0.865487340000000049400341595173813402652740478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the staff or other children genuinely treat you?","start":3169841,"end":3173397,"confidence":0.602942899999999948335016597411595284938812255859375},{"sentiment":"POSITIVE","speaker":"A","text":"They were alright.","start":3176779,"end":3177390,"confidence":0.83379930000000002099369567076792009174823760986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think because I had stuck up for myself, they were kind of saving me me, do you know what I mean?","start":3177438,"end":3183592,"confidence":0.492302830000000024579520641054841689765453338623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Because I'd stuck up, that they were all waiting for me at the train station.","start":3183688,"end":3187808,"confidence":0.7078804400000000551784751223749481141567230224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I managed to go on the train and I was saying, bye!","start":3188050,"end":3190903,"confidence":0.51160660000000002245457153549068607389926910400390625},{"sentiment":"POSITIVE","speaker":"A","text":"It's okay.","start":3203434,"end":3205538,"confidence":0.7312532000000000476092054668697528541088104248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened.","start":3205716,"end":3215275,"confidence":0.5328901999999999805623929205466993153095245361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And this was the staff you're referring to?","start":3216770,"end":3218372,"confidence":0.76423717000000002119719511028961278498172760009765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3218456,"end":3218623,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, the people in this home, the children.","start":3219068,"end":3223156,"confidence":0.7944178600000000312064685203949920833110809326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"The children, yeah.","start":3223960,"end":3225425,"confidence":0.687912049999999997140776031301356852054595947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"That lassie, I hopped back with the toes.","start":3228890,"end":3230609,"confidence":0.78527343000000005002192438041674904525279998779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"They both sided with her when once they were doing the\u2014 when they were in the building, they were siding with me.","start":3231719,"end":3240113,"confidence":0.839361550000000011806378097389824688434600830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The lassie came out, I don't know, she must have been\u2014 she was I was just sitting.","start":3240599,"end":3245912,"confidence":0.82361936999999996178445371697307564318180084228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, how, how, um, how did the staff treat you generally?","start":3246611,"end":3250915,"confidence":0.876313450000000049300297177978791296482086181640625},{"sentiment":"POSITIVE","speaker":"A","text":"I think they were just as good as they were.","start":3252561,"end":3254477,"confidence":0.91660830000000004247340257279574871063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Except, except obviously for the\u2014 Yeah.","start":3256836,"end":3259745,"confidence":0.7059374000000000481946926811360754072666168212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Was, um, there any rules, uh, specific rules What followed with any punishments, isolations, or unsafe arrangements?","start":3267799,"end":3275435,"confidence":0.6714847699999999530717786910827271640300750732421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know what the punishment is.","start":3281742,"end":3283227,"confidence":0.65740275000000003569056161722983233630657196044921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I kind of mean that much.","start":3283339,"end":3284437,"confidence":0.71881980000000000874393890626379288733005523681640625},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine, don't worry.","start":3285259,"end":3287067,"confidence":0.75446950000000001512745484433253295719623565673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"So the next question, again, this might come across as a bit distressing.","start":3303268,"end":3306525,"confidence":0.79408559999999994705177641662885434925556182861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anything happen to you there that you now consider abuse, neglect, or harmful?","start":3307620,"end":3312393,"confidence":0.7806971700000000513597342433058656752109527587890625},{"sentiment":"NEGATIVE","speaker":"A","text":"And that abuse either be the boy hitting me, him hitting you, aye.","start":3316795,"end":3322500,"confidence":0.59198680000000003520455038596992380917072296142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands?","start":3328865,"end":3336231,"confidence":0.53879916999999999394077576653216965496540069580078125},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, he's hot in his hands, slapped my face.","start":3336281,"end":3338988,"confidence":0.67676820000000004196039071757695637643337249755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And the other girl, it was years.","start":3347380,"end":3348595,"confidence":0.81496906000000002290306611030246131122112274169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't, I don't know if she did.","start":3348709,"end":3350330,"confidence":0.6886531000000000179994685822748579084873199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"He went like, I think he says to her, he says, no, you're too nice to slap.","start":3350950,"end":3354742,"confidence":0.63280279999999999862581034903996624052524566650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that life, he was gonna shoot in them, do you know what I mean?","start":3367931,"end":3371209,"confidence":0.6946445999999999454388444064534269273281097412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I wasn't shooting in them at all.","start":3371307,"end":3372865,"confidence":0.71172899999999994502530853424104861915111541748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"She was what, sorry?","start":3374578,"end":3375294,"confidence":0.5401418000000000052551740736817009747028350830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"She was like shooting in them kind of thing.","start":3375799,"end":3377573,"confidence":0.65691259999999995766728488888475112617015838623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what the real life she was doing, but she was kind of sitting in with him, do you know what I mean?","start":3377687,"end":3382148,"confidence":0.81789509999999998601794004571274854242801666259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but everybody was going to be doing, but he wasn't even going to be doing it with me anyway, do you know what I mean?","start":3383632,"end":3389761,"confidence":0.5221687999999999885147872191737405955791473388671875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I don't know if that'd be allowed if it was abused or not.","start":3389958,"end":3392351,"confidence":0.6429804999999999548521145698032341897487640380859375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":3395150,"end":3396389,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"So, and that was in relation to physical abuse.","start":3399757,"end":3401724,"confidence":0.513983599999999984930809659999795258045196533203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Looking back, would you say that you was a victim of any emotional abuse or any neglect?","start":3402292,"end":3407410,"confidence":0.5973401000000000404810407417244277894496917724609375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, just the fact that we ended up running away.","start":3415355,"end":3418077,"confidence":0.56140529999999999599680222672759555280208587646484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't want to go back there.","start":3418867,"end":3420268,"confidence":0.92538934999999999941877604214823804795742034912109375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was one thing, I didn't want to go back.","start":3420397,"end":3422314,"confidence":0.6795136999999999982691178956883959472179412841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3423730,"end":3424090,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's quite stressful, looking at me back all these years, isn't it?","start":3445559,"end":3448680,"confidence":0.85231924000000003349697408339125104248523712158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible.","start":3449549,"end":3459839,"confidence":0.56011109999999997288711028886609710752964019775390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm gonna try not to intrude on too many questions that might be a bit too distressing.","start":3460576,"end":3466894,"confidence":0.56807876000000001592837861608131788671016693115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll only ask if it's necessary.","start":3467230,"end":3468914,"confidence":0.81286760000000002346354222027002833783626556396484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher.","start":3469956,"end":3475986,"confidence":0.73007684999999999941877604214823804795742034912109375},{"sentiment":"NEGATIVE","speaker":"B","text":"He hit you with his hands.","start":3476050,"end":3477317,"confidence":0.51584090000000004661018238039105199277400970458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap.","start":3477814,"end":3483907,"confidence":0.6253206000000000042149395085289143025875091552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"And after you ran away, you didn't want to go back.","start":3484308,"end":3486794,"confidence":0.56049640000000000572555336475488729774951934814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that's when I went up to the other place, eh, when they caught me.","start":3490914,"end":3496228,"confidence":0.79045889999999996433643900672905147075653076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, it was my mum and my sister that caught me and took me to the police station.","start":3496776,"end":3502446,"confidence":0.71993560000000000886899442775757052004337310791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm actually in that house now.","start":3502526,"end":3504202,"confidence":0.8606616000000000266112465396872721612453460693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm actually in that now as a house.","start":3505492,"end":3509901,"confidence":0.87546723999999997989363009764929302036762237548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"That is, that is the cop shop where I first came in.","start":3510664,"end":3514054,"confidence":0.85605293999999998444394577745697461068630218505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I'm saying?","start":3514643,"end":3515382,"confidence":0.7022464999999999957225327307241968810558319091796875},{"sentiment":"NEGATIVE","speaker":"A","text":"But even the police just think you're spoiled, you're a spoiled girl.","start":3515831,"end":3520696,"confidence":0.88610789999999994837054373419960029423236846923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So just to confirm, that was the teacher, was Mr. R, is that right?","start":3521226,"end":3526846,"confidence":0.915442899999999948335016597411595284938812255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. R, aha.","start":3526926,"end":3527713,"confidence":0.8013898999999999883669943301356397569179534912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all?","start":3528131,"end":3533927,"confidence":0.88651555999999998025629110998124815523624420166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know, I don't know.","start":3534007,"end":3535517,"confidence":0.52155446999999999224684188448009081184864044189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"A lot of the class saw it.","start":3535565,"end":3536817,"confidence":0.8186039000000000509515984958852641284465789794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"But they all saw it in the classroom.","start":3546121,"end":3547689,"confidence":0.64969032999999998256868138923891820013523101806640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if it somehow\u2014 I don't know if it got expelled or whatever, you know what I mean, because all the children did see it.","start":3547996,"end":3556216,"confidence":0.5017167000000000154358303916524164378643035888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, I don't know really what happened to you.","start":3556640,"end":3560368,"confidence":0.71869229999999995062154312108759768307209014892578125},{"sentiment":"POSITIVE","speaker":"B","text":"Oh, I'm sorry, that's fine.","start":3561360,"end":3563240,"confidence":0.5098795000000000410267375627881847321987152099609375},{"sentiment":"NEGATIVE","speaker":"B","text":"And how often\u2014 I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse?","start":3563642,"end":3578532,"confidence":0.6783704999999999873949718676158227026462554931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I just left.","start":3579341,"end":3580732,"confidence":0.6679418999999999773109493617084808647632598876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I ran away.","start":3581056,"end":3581476,"confidence":0.57574402999999996222157960801268927752971649169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"That same day, we was planning to run away, me and these other two lassies.","start":3584523,"end":3590264,"confidence":0.65023726000000003910628265657578594982624053955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it?","start":3596299,"end":3603320,"confidence":0.53004532999999998121865019129472784698009490966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":3603830,"end":3604580,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So the next\u2014 I probably wouldn't have done it if he hadn't slapped me.","start":3604580,"end":3608640,"confidence":0.53924406000000002503469431758276186883449554443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I wouldn't have run away, do you know what I mean?","start":3608640,"end":3611560,"confidence":0.67926823999999996761545162371476180851459503173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And we even hatched it up to Aberdeen to get the train.","start":3611560,"end":3614500,"confidence":0.815751899999999974255615597940050065517425537109375},{"sentiment":"NEGATIVE","speaker":"A","text":"We could have been took away or anything.","start":3614760,"end":3617160,"confidence":0.7484655000000000057980287238024175167083740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, you don't think of that at the time, do you know what I mean?","start":3617300,"end":3620120,"confidence":0.61789700000000002955147238026256673038005828857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, of course not.","start":3620240,"end":3621600,"confidence":0.474833730000000009408012147105182521045207977294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then we skipped the train and all.","start":3621600,"end":3624440,"confidence":0.65847949999999999537436679020174778997898101806640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I thought I was going to get into trouble for that too.","start":3624440,"end":3626700,"confidence":0.8067372999999999905185177340172231197357177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know what I mean?","start":3627194,"end":3627743,"confidence":0.74010830000000005224336518949712626636028289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"But you just\u2014 we just wanted away for them.","start":3627873,"end":3630425,"confidence":0.6514270300000000180062897925381548702716827392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Of course, it's completely\u2014 I mean, the lashes, I'm trying to even remember their names, and I can't because we stayed in a house one night and it was broken, and we did a toast and egg the next day, and you know, the egg was black.","start":3631362,"end":3647617,"confidence":0.4904730600000000162452806762303225696086883544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3648261,"end":3649000,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh my God, I said, I said, I was so hungry, I ate it.","start":3649226,"end":3652780,"confidence":0.40342339999999998756408103872672654688358306884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can name that.","start":3655182,"end":3656178,"confidence":0.53698473999999996042475913782254792749881744384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So moving on to the next question.","start":3656724,"end":3659696,"confidence":0.8008998000000000505593789057456888258457183837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, Theresa, go on.","start":3660323,"end":3660982,"confidence":0.53670629999999996950776903759106062352657318115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I see, it's just, I just commit my, command my head to make that ache.","start":3662010,"end":3668758,"confidence":0.59148126999999994790613300210679881274700164794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred?","start":3669336,"end":3678896,"confidence":0.791863699999999948175855024601332843303680419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Was there any pain\/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes?","start":3679298,"end":3689276,"confidence":0.73826650000000004769873385157552547752857208251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just running away.","start":3689551,"end":3690392,"confidence":0.59018946000000005458474561237380839884281158447265625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":3691864,"end":3694717,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anyone witness it, know about it, or experience something?","start":3695090,"end":3697748,"confidence":0.85599009999999997599928747149533592164516448974609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore.","start":3700517,"end":3710020,"confidence":0.7065087599999999579125642412691377103328704833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I mean, did anyone\u2014 did you tell anyone or try to get help when, when the incident occurred?","start":3710570,"end":3729740,"confidence":0.724387099999999950483697830350138247013092041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went right into the headmaster.","start":3730408,"end":3732364,"confidence":0.769496100000000016194690033444203436374664306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what did the headmaster say in response?","start":3738529,"end":3743510,"confidence":0.82464490000000001401758709107525646686553955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"He let me phone my dad.","start":3743751,"end":3745442,"confidence":0.77835416999999995635306504482286982238292694091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what else did he do?","start":3747397,"end":3748447,"confidence":0.71498644000000000087169382823049090802669525146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm trying to think.","start":3752009,"end":3753764,"confidence":0.7055397599999999602715661239926703274250030517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her.","start":3753844,"end":3759656,"confidence":0.516973600000000033105607144534587860107421875},{"sentiment":"POSITIVE","speaker":"A","text":"Look at her face, my face was pure red.","start":3759705,"end":3761395,"confidence":0.5111234000000000055052851166692562401294708251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"With a slap, do you know what I mean?","start":3762354,"end":3763531,"confidence":0.71106879999999994534931602174765430390834808349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So he was trying to deny the fact that he'd slapped me, but the full class has seen it.","start":3763644,"end":3768238,"confidence":0.566015399999999946345496937283314764499664306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So he's sitting trying to deny it in front of\u2014 right in front of me.","start":3769920,"end":3772705,"confidence":0.64986230000000000384119402951910160481929779052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, no, he did slap me.","start":3772770,"end":3774082,"confidence":0.65698120000000004292672883821069262921810150146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, look, how do you think my face got like that?","start":3774632,"end":3777256,"confidence":0.5567672999999999650100335202296264469623565673828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I think it ended up black and blue with a slap I got, but I did report him.","start":3779099,"end":3785296,"confidence":0.59396309999999996609432173499953933060169219970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So yeah, one moment.","start":3785443,"end":3787579,"confidence":0.70171004999999997409076968324370682239532470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if he gets sent home.","start":3799625,"end":3801074,"confidence":0.556590200000000034918912206194363534450531005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine.","start":3801139,"end":3811656,"confidence":0.7203264000000000333301386490347795188426971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away.","start":3816588,"end":3821747,"confidence":0.6554820500000000382812004318111576139926910400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"So then I never seen them again.","start":3826058,"end":3827494,"confidence":0.706897600000000014830447980784811079502105712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the headmaster told you that it wouldn't happen again and you'd be safe there?","start":3829140,"end":3833110,"confidence":0.74120470000000004962004140907083638012409210205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3833481,"end":3833788,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others?","start":3842378,"end":3851018,"confidence":0.916922299999999967923258736846037209033966064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was allowed to go out.","start":3852526,"end":3854314,"confidence":0.6526720999999999772711589685059152543544769287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, whenever, you know, like a walk.","start":3856828,"end":3859519,"confidence":0.8161214599999999652624182999716140329837799072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just round about the buildings right enough, but you were allowed to.","start":3859568,"end":3863338,"confidence":0.809196229999999960824652589508332312107086181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So Whereas when you were in the other places, you were locked in.","start":3864730,"end":3869923,"confidence":0.64936249999999995363708649165346287190914154052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"You couldn't just walk out when you wanted to, you know what I mean?","start":3870036,"end":3873404,"confidence":0.54108643999999994633753885864280164241790771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there were like no locked doors?","start":3874068,"end":3875429,"confidence":0.77353879999999997085780023553525097668170928955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, the doors were locked.","start":3877388,"end":3878704,"confidence":0.63266140000000004040003886984777636826038360595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"What, in Balna Craig?","start":3879191,"end":3880491,"confidence":0.835076799999999952461848806706257164478302001953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, no.","start":3880881,"end":3881466,"confidence":0.77564529999999998199911033225362189114093780517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3882359,"end":3882521,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Even the locked doors, no.","start":3882603,"end":3884048,"confidence":0.54506759999999998544950585710466839373111724853515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And you was free to roam the premises?","start":3888950,"end":3891247,"confidence":0.79611679999999995782644646169501356780529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":3892320,"end":3892336,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":3892740,"end":3893744,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":3893809,"end":3894246,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"So that concludes the Balnahcraig assessment.","start":3894295,"end":3897468,"confidence":0.842070459999999965106098898104391992092132568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park.","start":3897598,"end":3904268,"confidence":0.8322675999999999962852825774461962282657623291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"But this will be the first time that you went to Cardross Park, on November 1977, age 14.","start":3904414,"end":3913859,"confidence":0.8729110399999999714282239438034594058990478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"So just give me one second.","start":3914134,"end":3915526,"confidence":0.71443000000000000948574552239733748137950897216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I've run away from here a few times and all, but I kept getting caught.","start":3918081,"end":3921253,"confidence":0.60558009999999995454089685154031030833721160888671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no worries.","start":3922410,"end":3922868,"confidence":0.7526609300000000057906390793505124747753143310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just, um, hold on one moment.","start":3922933,"end":3924456,"confidence":0.756712700000000015876366887823678553104400634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you know who placed you into Cardross Park?","start":3953773,"end":3957663,"confidence":0.8932369000000000003325340003357268869876861572265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Not\u2014 no.","start":3960068,"end":3961836,"confidence":0.53341530000000003663984671220532618463039398193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3962667,"end":3963332,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was Belinda, and I think she's left now.","start":3970813,"end":3976037,"confidence":0.8000068700000000365690766557236202061176300048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, Belinda, oh, what's that woman's name?","start":3976411,"end":3979145,"confidence":0.63467485000000001260644921785569749772548675537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, she came to camsis, she was a social worker.","start":3980714,"end":3983084,"confidence":0.84190039999999999320579036066192202270030975341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a social worker?","start":3984180,"end":3985339,"confidence":0.8291771999999999476216316907084546983242034912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"A social worker, aye, I think it was a social worker, didn't it?","start":3985666,"end":3988639,"confidence":0.733673299999999972698105921153910458087921142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"You remember a social worker taking you for the first time?","start":3997203,"end":4000210,"confidence":0.843484099999999958896523821749724447727203369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember her name?","start":4001066,"end":4001875,"confidence":0.85023886000000004070642489750753156840801239013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's something to think, eh.","start":4003180,"end":4004276,"confidence":0.78891849999999996700950077865854837000370025634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Miss Blonde\u2014 Miss Blunder, I think it was.","start":4006517,"end":4008630,"confidence":0.84233475000000002097522155963815748691558837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Miss Blunder.","start":4008775,"end":4009486,"confidence":0.56688159999999998550634927596547640860080718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"You'll have that name.","start":4016157,"end":4019004,"confidence":0.74575215999999999727521071690716780722141265869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"She was a social worker in Kirkby, but she came for cancer.","start":4019183,"end":4023234,"confidence":0.55907819999999996962714021719875745475292205810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So you believe it was Miss Belinda?","start":4025000,"end":4027180,"confidence":0.8724792999999999576488107777549885213375091552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Miss Belinda.","start":4027358,"end":4028262,"confidence":0.74858754999999999046877974251401610672473907470703125},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":4030829,"end":4031524,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"One second, Theresa.","start":4031944,"end":4033817,"confidence":0.75855886999999999620314383719232864677906036376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So what type of\u2014 what type of setting was Cardross Park?","start":4035380,"end":4039297,"confidence":0.86386733999999998356855712700053118169307708740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was full of them.","start":4039847,"end":4041596,"confidence":0.71133389999999996344826058702892623841762542724609375},{"sentiment":"NEUTRAL","speaker":"B","text":"As in, was there a, um, like a residential school?","start":4043456,"end":4046089,"confidence":0.83847510000000002872155846489476971328258514404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it an assessment centre?","start":4046202,"end":4047494,"confidence":0.88642615000000002378754970777663402259349822998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was, uh, was it just a children's assessments home?","start":4047817,"end":4050403,"confidence":0.76397269999999994904982258958625607192516326904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was just assessment centre for 3 weeks.","start":4051868,"end":4054509,"confidence":0.8456333000000000321705329042742960155010223388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school.","start":4054782,"end":4060141,"confidence":0.771869600000000044559556044987402856349945068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was an assessment centre, and how long was you there for?","start":4062460,"end":4064934,"confidence":0.90634479999999995047943457393557764589786529541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"About 3 years, I'm sure.","start":4065488,"end":4066872,"confidence":0.8643764000000000446988224211963824927806854248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"For your first time round, do you think you was there for 3 years?","start":4070310,"end":4072992,"confidence":0.916614950000000039409542296198196709156036376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4073417,"end":4073548,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, in a few sentences, what was ordinary daily life like at Cardross Park?","start":4078592,"end":4084982,"confidence":0.87884720000000005057927410234697163105010986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, we used to do boxing.","start":4089902,"end":4091177,"confidence":0.84793390000000001816005124055664055049419403076171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say that again.","start":4092162,"end":4092823,"confidence":0.6831715000000000426183532908908091485500335693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"We used to do boxing.","start":4093388,"end":4094534,"confidence":0.85387515999999996640923427548841573297977447509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You used to do boxing?","start":4095164,"end":4095938,"confidence":0.85900129999999996766035792461480014026165008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":4096439,"end":4097100,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm used to box.","start":4101438,"end":4102559,"confidence":0.7517557999999999740481371190981008112430572509765625},{"sentiment":"POSITIVE","speaker":"A","text":"I was the best boxer.","start":4102981,"end":4104864,"confidence":0.76748895999999999784080273457220755517482757568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"You was the best at boxing?","start":4106017,"end":4107186,"confidence":0.80547285000000001797815230020205490291118621826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, me and my box.","start":4108619,"end":4109615,"confidence":0.69803490000000001369784285998321138322353363037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"As soon as somebody hopped me, that was me.","start":4111800,"end":4113601,"confidence":0.72768589999999999662350091966800391674041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was, I was gonna have me in.","start":4113699,"end":4115107,"confidence":0.7230170399999999997220356817706488072872161865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that was\u2014 I don't think that was\u2014 they should have waited to do that, do you know what I mean?","start":4120160,"end":4124803,"confidence":0.551493760000000055043756219674833118915557861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but it was just time just to give something to do.","start":4128262,"end":4132172,"confidence":0.734603349999999988284571372787468135356903076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, but everybody was\u2014 they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts.","start":4132831,"end":4145276,"confidence":0.55220776999999998668755551989306695759296417236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember what your accommodation was like at Cardross?","start":4145874,"end":4150216,"confidence":0.8865228000000000552205392523319460451602935791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"4 in a room.","start":4151092,"end":4152583,"confidence":0.69357835999999994935905078818905167281627655029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was It was 4 to her room.","start":4152632,"end":4154928,"confidence":0.84975520000000004383622353998362086713314056396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And if I was naughty, I'd have been in a room itself.","start":4154977,"end":4158147,"confidence":0.6724856999999999640493797414819709956645965576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And they says they were going to take all my clothes off.","start":4161570,"end":4163968,"confidence":0.5143596999999999752617441117763519287109375},{"sentiment":"NEGATIVE","speaker":"B","text":"So if you was naughty, you'd be placed into a room by yourself?","start":4164989,"end":4168570,"confidence":0.65438830000000003384030833331053145229816436767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was placed in it, and they were going to take my clothes off of me when they stood up open and shut the door.","start":4169570,"end":4175356,"confidence":0.86862296000000005502528210854507051408290863037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, aye, that'll be right, you'se not taking my clothes off.","start":4175663,"end":4178976,"confidence":0.70932519999999998905337861287989653646945953369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's not right.","start":4179669,"end":4181176,"confidence":0.94891190000000003035296458619995974004268646240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I do doubt, I do doubt beating the police.","start":4182830,"end":4184420,"confidence":0.7761251000000000122014398584724403917789459228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell?","start":4189789,"end":4196378,"confidence":0.8205506000000000188521198651869781315326690673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was just the clothes that was there.","start":4196587,"end":4198596,"confidence":0.7447793499999999511373971472494304180145263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, other people had been worn.","start":4200525,"end":4202362,"confidence":0.672688799999999975653963701915927231311798095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And would you say the clothes were, um, hygienic in any way?","start":4207825,"end":4210993,"confidence":0.85367954000000001446579744879272766411304473876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, uh, they weren't.","start":4211930,"end":4213627,"confidence":0.5850621499999999475249978786450810730457305908203125},{"sentiment":"POSITIVE","speaker":"A","text":"They were all right.","start":4213708,"end":4214241,"confidence":0.4919181200000000142580347528564743697643280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"They were all the same.","start":4218017,"end":4219525,"confidence":0.6424864500000000422375023845233954489231109619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was the thing.","start":4220789,"end":4222702,"confidence":0.670701100000000050016524255624972283840179443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"They were all the same.","start":4224259,"end":4225134,"confidence":0.6424864500000000422375023845233954489231109619140625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":4225540,"end":4228188,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what was, um, the food like at the assessment centre?","start":4228643,"end":4231845,"confidence":0.8568738000000000187839077625540085136890411376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"As far as I know, Anne used to work in the kitchen doing the dishes and that.","start":4234694,"end":4238888,"confidence":0.9024868600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And was she able to contact your family freely?","start":4245202,"end":4247281,"confidence":0.829903199999999952041207507136277854442596435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it accessible to you?","start":4247474,"end":4249134,"confidence":0.8847816600000000253345433520735241472721099853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, not really.","start":4252610,"end":4253404,"confidence":0.5927312000000000136168409881065599620342254638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I'd sat there waiting for my family to come and visit me and they never came.","start":4254555,"end":4257569,"confidence":0.61306154999999995514059492052183486521244049072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends.","start":4259099,"end":4265888,"confidence":0.85981359999999995569197608347167260944843292236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I got a job when I was out.","start":4266800,"end":4269249,"confidence":0.565529469999999978568894221098162233829498291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out.","start":4269346,"end":4282117,"confidence":0.61385739999999999749746848465292714536190032958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So that took me go up now, Amy.","start":4283114,"end":4284646,"confidence":0.66119795999999997349050318007357418537139892578125},{"sentiment":"NEGATIVE","speaker":"B","text":"So is there anything\u2014 so I just put that, um, he was unable to contact your family, um, and when you\u2014 and when you did, you would sit waiting for them and they wouldn't\u2014 they never came.","start":4285467,"end":4295365,"confidence":0.498293880000000022345574279825086705386638641357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So you then got, um, work on a weekend, which was\u2014 which was then the reason as to why you was able to leave early, right?","start":4295445,"end":4304420,"confidence":0.90802430000000000642756958768586628139019012451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the others\u2014 how did staff and other children generally treat you while you were at Cardross Centre?","start":4314138,"end":4320505,"confidence":0.89411885000000002055031700365361757576465606689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, all right, apart from this woman I didn't really like, she didn't like me.","start":4321214,"end":4324772,"confidence":0.6976818000000000186133775059715844690799713134765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if she liked me or I didn't like her, I don't know.","start":4325014,"end":4329137,"confidence":0.52732250000000002732036818997585214674472808837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Is this another child or a staff member?","start":4329218,"end":4331336,"confidence":0.78411233000000002402174459348316304385662078857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, a staff member.","start":4331546,"end":4332758,"confidence":0.648755799999999993588062352500855922698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"She didn't\u2014 we get 4 flags a day and every day she was on she stroked my 4 flags.","start":4333017,"end":4338318,"confidence":0.76064246999999995946240005650906823575496673583984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, I was cheeky.","start":4339913,"end":4342085,"confidence":0.71090489999999995074375647163833491504192352294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, would you just repeat that again for me please, Theresa?","start":4342809,"end":4346011,"confidence":0.67488159999999997040731614106334745883941650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I think I was cheeky to her, or she would annoy me and I would annoy her and vice versa.","start":4346413,"end":4354994,"confidence":0.61384945999999995791540641221217811107635498046875},{"sentiment":"NEGATIVE","speaker":"A","text":"So then she would just stop my fags.","start":4355139,"end":4358338,"confidence":0.57354515999999999831260311111691407859325408935546875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I would just get into the office and get a fag after the teacher.","start":4359327,"end":4363625,"confidence":0.646761600000000047572257244610227644443511962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Or their manager, whatever.","start":4366082,"end":4367580,"confidence":0.6886782000000000181216819328255951404571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"So, who would take my\u2014 and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff?","start":4367629,"end":4389534,"confidence":0.87187139999999996309298921914887614548206329345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And did it follow any punishments or isolation or unsafe arrangements?","start":4390019,"end":4393963,"confidence":0.64287704000000001069992094926419667899608612060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, the punishment would be stroke your fag.","start":4394140,"end":4396723,"confidence":0.85855055000000002340954097235226072371006011962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, what else would they do?","start":4397493,"end":4399049,"confidence":0.61498134999999998218100927260820753872394561767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"You wouldn't get your weekends at home either.","start":4399739,"end":4403525,"confidence":0.50543665999999998206249074428342282772064208984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag?","start":4404632,"end":4410600,"confidence":0.76539122999999997798425965811475180089473724365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4411451,"end":4411467,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEGATIVE","speaker":"B","text":"As in steal your cigarettes?","start":4412189,"end":4413472,"confidence":0.51764909999999997314290567373973317444324493408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"They don't take it, no, they wouldn't give you fags.","start":4414098,"end":4416103,"confidence":0.64610445000000005233431465967441909015178680419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh.","start":4416665,"end":4416825,"confidence":0.54432963999999994797462932183407247066497802734375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was the punishment, but that only made me worse.","start":4423001,"end":4425300,"confidence":0.97179735000000000422204493588651530444622039794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you only go 4 times a day?","start":4427330,"end":4428830,"confidence":0.87776379999999998293702674345695413649082183837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So I suffered it for\u2014 and Dad drew half every day.","start":4429281,"end":4433185,"confidence":0.52918509999999996384900668999762274324893951416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"So you only got 4 a day.","start":4435972,"end":4437290,"confidence":0.728307370000000009468976713833399116992950439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was isolation used as punishment at all?","start":4438575,"end":4441357,"confidence":0.580717499999999997584154698415659368038177490234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I'd just been put in that room.","start":4443563,"end":4444965,"confidence":0.55481420000000003511786417220719158649444580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was on my isolation ago.","start":4445064,"end":4446894,"confidence":0.7763771999999999895436531005543656647205352783203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Is that when you was put in the room and they threatened to take your clothes off?","start":4454994,"end":4457437,"confidence":0.618761099999999952814278003643266856670379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4458048,"end":4458080,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's going to be difficult to answer and also to ask this question, Theresa.","start":4472110,"end":4476481,"confidence":0.5809248000000000189402271644212305545806884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"However, was they\u2014 did they ever actually take your clothes off at any point?","start":4476641,"end":4481447,"confidence":0.79922013999999996780587707689846865832805633544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":4481994,"end":4482014,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"When you was in that room?","start":4482014,"end":4483178,"confidence":0.85791640000000002341806748518138192594051361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, no, no, no problem.","start":4483421,"end":4489859,"confidence":0.58108059999999994715835782699286937713623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I wouldn't know it.","start":4490037,"end":4492225,"confidence":0.52978170000000002204387783422134816646575927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for the, um, for Cardross, for the first time of you being there, did you experience, did you, did you suffer from any abuse, neglect, or any harmful actions?","start":4492533,"end":4521162,"confidence":0.55473470000000002499973561498336493968963623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":4523488,"end":4524713,"confidence":0.62718269999999998187689698170288465917110443115234375},{"sentiment":"POSITIVE","speaker":"A","text":"The headmaster was really good to me, I didn't want to get sent to him.","start":4526570,"end":4531710,"confidence":0.51286149999999997017852138014859519898891448974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4532570,"end":4533557,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"It wasn't a rotten wee man or anything like that, do you know what I mean?","start":4533897,"end":4536617,"confidence":0.5326573999999999475818412975058890879154205322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"But I think that's how I went into him because I knew he would be eating my fag.","start":4537945,"end":4542444,"confidence":0.70599380000000000467963445771601982414722442626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"So I'd get a punishment, he'd stop fagging in again, he would give me a fag.","start":4550470,"end":4554750,"confidence":0.62569520000000000692352841724641621112823486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I think it was just to calm me down or whatever, you know what I mean?","start":4555540,"end":4558650,"confidence":0.75690055000000000529070121046970598399639129638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, more than likely it seems.","start":4559020,"end":4561010,"confidence":0.68607103999999996535308355305460281670093536376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, just to calm me down a wee bit.","start":4561160,"end":4562850,"confidence":0.68124989999999996381774280962417833507061004638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so just going back from what you said previously, so I'm just looking over.","start":4564880,"end":4568130,"confidence":0.868603699999999978587084115133620798587799072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"So Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off?","start":4568130,"end":4596309,"confidence":0.74335592999999999808125039635342545807361602783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, the room I was in, I think my roommates would have heard them.","start":4596775,"end":4601639,"confidence":0.76376085999999998588094740625820122659206390380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Saying that to me.","start":4602061,"end":4602808,"confidence":0.79231660000000003751807753360481001436710357666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, hold on, because it was a room next to it.","start":4603311,"end":4607550,"confidence":0.8294116000000000266112465396872721612453460693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I don't know, it might have happened to other people as well.","start":4610785,"end":4612970,"confidence":0.77755940000000001166569063570932485163211822509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":4613085,"end":4613659,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in?","start":4645892,"end":4660897,"confidence":0.8537535000000000540154587724828161299228668212890625},{"sentiment":"POSITIVE","speaker":"A","text":"I would, I would willingly take it because that's all we had to do.","start":4661492,"end":4666361,"confidence":0.713119199999999953121232465491630136966705322265625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, okay, that's fine.","start":4666975,"end":4668140,"confidence":0.74913602999999995279978293183376081287860870361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've then got Sarah's posh after, and that was a couple of months later.","start":4669342,"end":4675124,"confidence":0.8020304400000000111248255052487365901470184326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4675336,"end":4675873,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then I've got Rosanna Lucas.","start":4676979,"end":4678737,"confidence":0.853627860000000016071908248704858124256134033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"1994.","start":4681250,"end":4682000,"confidence":0.6378101000000000464495997221092693507671356201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Does that sound about right to you?","start":4682000,"end":4685690,"confidence":0.77429026000000000795608912085299380123615264892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I never said that.","start":4686320,"end":4688320,"confidence":0.60521429999999998283755076045054011046886444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I asked her before that.","start":4688320,"end":4689710,"confidence":0.76005040000000001487734380134497769176959991455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"She went, did you take your clothes off?","start":4691480,"end":4693140,"confidence":0.8553979000000000443293401986011303961277008056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went, no, she never asked me that.","start":4693140,"end":4696370,"confidence":0.68715139999999996778257127516553737223148345947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"She's listening in, but she's obviously shocked with some of the things I'm saying.","start":4699240,"end":4704800,"confidence":0.52587837000000003939703674404881894588470458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":4704800,"end":4705660,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, I mean, because I've obviously failed them Maybe not as much, but I felt good, you know what I mean?","start":4705660,"end":4712670,"confidence":0.448866339999999974796907054042094387114048004150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":4712670,"end":4713590,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Obviously affected me through the years, you know what I mean?","start":4714210,"end":4718930,"confidence":0.492050680000000018043948557533440180122852325439453125},{"sentiment":"POSITIVE","speaker":"B","text":"Of course, yeah.","start":4718930,"end":4719710,"confidence":0.47401830000000000353566065314225852489471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct?","start":4719710,"end":4726420,"confidence":0.851730349999999969412556310999207198619842529296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, yes.","start":4726610,"end":4727510,"confidence":0.8412497599999999575715037281042896211147308349609375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":4727510,"end":4728170,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement.","start":4728170,"end":4737570,"confidence":0.800421660000000034784761737682856619358062744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember at the beginning, uh, when we started talking about Balnakrieg, you mentioned that you kept, um, you get getting caught for absconding, do you know, for running away.","start":4738384,"end":4746599,"confidence":0.6421670999999999907004166743718087673187255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"And could you try to remember at least one of the times you ran away, um, what the reasons for running away?","start":4747486,"end":4753692,"confidence":0.69646865000000002243751850983244366943836212158203125},{"sentiment":"NEGATIVE","speaker":"A","text":"That day that I get slapped for that teacher?","start":4754353,"end":4756722,"confidence":0.7139944000000000290384605250437743961811065673828125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, in Cardross Park, Balnakrieg.","start":4761544,"end":4765057,"confidence":0.8018380400000000296500957119860686361789703369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, in Cardross Park.","start":4765171,"end":4765984,"confidence":0.82057510000000000172093450601096265017986297607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Fact, oh, I don't know, I was in the hospital, I just said I'm going away.","start":4766350,"end":4771055,"confidence":0.67398469999999999213713408607873134315013885498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I never said I was going away.","start":4773374,"end":4774782,"confidence":0.67971395999999995041207512258552014827728271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer.","start":4774992,"end":4785151,"confidence":0.55982924000000000575028025195933878421783447265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me.","start":4786292,"end":4795794,"confidence":0.5313480999999999898619762461748905479907989501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging.","start":4796020,"end":4803591,"confidence":0.5360232000000000329720251102116890251636505126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So they would stop and tie me and once they went back into the motor, I would move again and run away again and hold on to the wire when they came out.","start":4803703,"end":4814500,"confidence":0.76281315000000005088764964966685511171817779541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So they were beginning to say, they just lung me right in the back of the van.","start":4815098,"end":4819986,"confidence":0.74032770000000003296491968285408802330493927001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because they say they got me, do you know what I mean?","start":4820587,"end":4823170,"confidence":0.55759320000000001105178171201259829103946685791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So that would be the police in St. Barton or whatever, Cadres, whatever.","start":4824190,"end":4828832,"confidence":0.82152986999999999540023054578341543674468994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know where the police would have came from.","start":4828912,"end":4830589,"confidence":0.491371700000000022345858496919390745460987091064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they'd probably remember that, John and Anthony, whatever.","start":4831056,"end":4836062,"confidence":0.78981820000000002579554347903467714786529541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off.","start":4836337,"end":4860917,"confidence":0.86448955999999999022520569269545376300811767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And so when that night, when that incident occurred, what was happening before the staff members came in and took you away?","start":4861542,"end":4870195,"confidence":0.63105160000000004583142754199798218905925750732421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I really can't, I think they were all carrying on.","start":4871460,"end":4874510,"confidence":0.54487870000000004910845063932356424629688262939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were all carrying on?","start":4876240,"end":4877420,"confidence":0.82976543999999996525929191193426959216594696044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4877690,"end":4878240,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"As in like just doing your normal business?","start":4878240,"end":4879820,"confidence":0.77230779999999998874926632197457365691661834716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"The first time I came in, that was just when they shot up, probably.","start":4879820,"end":4883700,"confidence":0.68307379999999995323634038868476636707782745361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they was taking my clothes off.","start":4883700,"end":4889680,"confidence":0.75455594000000003607198095778585411608219146728515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off.","start":4889980,"end":4895140,"confidence":0.6277169000000000220751417145947925746440887451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's what you're doing.","start":4895140,"end":4896820,"confidence":0.74830839999999998468638295889832079410552978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Room, and you kept opening and closing the door when you got into this room?","start":4898392,"end":4902173,"confidence":0.71318435999999996166565097155398689210414886474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was that kind of\u2014 okay, so he was opening and closing the door in like retaliation kind of manner?","start":4902237,"end":4915874,"confidence":0.81346810000000002727205128394416533410549163818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they opened it.","start":4925299,"end":4926525,"confidence":0.71088063999999995257184082220192067325115203857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So they locked the door first and then they opened it?","start":4927251,"end":4931172,"confidence":0.741828200000000048675019570509903132915496826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They're doing it because I'm in a stroke unit.","start":4931430,"end":4933124,"confidence":0.7165057999999999704954234402975998818874359130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"So after they locked\u2014 so did they, um, try to get you to take your clothes off before they locked the door?","start":4936530,"end":4942121,"confidence":0.80648470000000005430962346508749760687351226806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, they just said that they would come in and take my clothes off.","start":4942666,"end":4945297,"confidence":0.5600078699999999631842229064204730093479156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said no, you don't know.","start":4945345,"end":4946636,"confidence":0.58065646999999998012498281241278164088726043701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's exactly that.","start":4947298,"end":4948330,"confidence":0.6148985000000000145092826642212457954883575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was greeting him to Auntie Janine, but because I was too\u2014 I was, wow, what do you want to take my clothes off for?","start":4954938,"end":4960718,"confidence":0.624584000000000028052227207808755338191986083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know what I mean?","start":4961520,"end":4962134,"confidence":0.74010830000000005224336518949712626636028289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I wasn't too sure.","start":4962182,"end":4962877,"confidence":0.662272039999999950765641187899746000766754150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it is a peculiar thing to ask a child.","start":4963476,"end":4966822,"confidence":0.5804278000000000492519802719471044838428497314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I know.","start":4967113,"end":4967452,"confidence":0.51317219999999996726813833447522483766078948974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember anything what happened after this?","start":4975546,"end":4977825,"confidence":0.89226700000000003232258904972695745527744293212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"So after the asked you to take your clothes off, and obviously you told them no.","start":4977924,"end":4982787,"confidence":0.57612264000000001917811687235371209681034088134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anything follow up from that?","start":4983608,"end":4985203,"confidence":0.866261900000000029109514798619784414768218994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, I think they put me back into my room.","start":4985767,"end":4992008,"confidence":0.71147020000000005257589918983285315334796905517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"What, after a couple of hours of isolation?","start":4996930,"end":4998999,"confidence":0.7730809499999999889752189119462855160236358642578125},{"sentiment":"POSITIVE","speaker":"A","text":"Aye, and I'd calmed down a wee bit.","start":5001255,"end":5002981,"confidence":0.5021427000000000528956434209248982369899749755859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Because I was stressed over things.","start":5005702,"end":5007561,"confidence":0.79562129999999997576054511227994225919246673583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And how often did this happen?","start":5020578,"end":5022668,"confidence":0.75540554999999998120330246820230968296527862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Over what time period?","start":5023095,"end":5024525,"confidence":0.85286779999999995371950944900163449347019195556640625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it change or become worse?","start":5024591,"end":5026299,"confidence":0.6619610000000000216147100218222476541996002197265625},{"sentiment":"NEGATIVE","speaker":"A","text":"It came\u2014 we ended up with nothing.","start":5028420,"end":5031580,"confidence":0.5149399999999999533173422605614177882671356201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel.","start":5031855,"end":5040333,"confidence":0.79628589999999999093915903358720242977142333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"You did 20 hats and you did a flannel?","start":5042721,"end":5045206,"confidence":0.74430300000000004789768581758835352957248687744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"A jumper for a man.","start":5046674,"end":5047851,"confidence":0.74065535999999998484355501204845495522022247314453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Jumper, sorry.","start":5048142,"end":5048836,"confidence":0.57931023999999997631249470941838808357715606689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":5049255,"end":5049432,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"A","text":"I was a good knitter.","start":5050255,"end":5053732,"confidence":0.59493004999999998805293444092967547476291656494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"So they say, she's got a talent there somewhere, but she just no use it.","start":5054444,"end":5058250,"confidence":0.54782390000000003027480488526634871959686279296875},{"sentiment":"NEGATIVE","speaker":"B","text":"So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that?","start":5075587,"end":5089036,"confidence":0.62965952999999996730906559605500660836696624755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was probably\u2014 Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car.","start":5089149,"end":5103107,"confidence":0.52073080000000004918803142572869546711444854736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I tell all the lassies, he's run right into my cousin's.","start":5103500,"end":5105954,"confidence":0.635916799999999948767026580753736197948455810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"They says, what for?","start":5107529,"end":5108298,"confidence":0.6819436599999999515375748160295188426971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, I don't know.","start":5108429,"end":5109001,"confidence":0.63914780000000004367421979623031802475452423095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, I still run you in.","start":5109164,"end":5110538,"confidence":0.757080100000000033588776204851455986499786376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"What immediate effects did you experience?","start":5113260,"end":5115773,"confidence":0.8302849500000000215749196286196820437908172607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean?","start":5115999,"end":5125114,"confidence":0.8645954000000000139181111080688424408435821533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I said, he's not allowed to do that, see me.","start":5125259,"end":5128237,"confidence":0.61959489999999994847001971720601432025432586669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you experiencing any fear or shame when, um, when they were\u2014 well, I mean, actually, then told this, the governors the next day.","start":5128978,"end":5138496,"confidence":0.6574183000000000109963593786233104765415191650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I told them about it just because I was stressed, but he always gave me a fag to calm me down.","start":5141591,"end":5147377,"confidence":0.58574545000000000083417717178235761821269989013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"But you see, as he went, he went, they wouldn't have took their clothes off.","start":5150460,"end":5153746,"confidence":0.72894585000000000629682972430600784718990325927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"They probably just did that to calm me down.","start":5153957,"end":5155884,"confidence":0.7482073000000000195797156266053207218647003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So there was nothing there, went to that.","start":5158782,"end":5161421,"confidence":0.734921799999999958430407787091098725795745849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I think I had had to drink a I wouldn't enter the office very often.","start":5161568,"end":5165544,"confidence":0.59348255000000005310312189976684749126434326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you experience any sleeping problems whilst you was at Cartridge?","start":5168165,"end":5172643,"confidence":0.75901140000000000274127387456246651709079742431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, there was a spider.","start":5174586,"end":5175552,"confidence":0.6926797000000000092967411546851508319377899169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, in fact, you know what, that was her.","start":5175713,"end":5177402,"confidence":0.7239929000000000502978991789859719574451446533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a spider that was in the room.","start":5177515,"end":5179188,"confidence":0.7011403400000000285530177279724739491939544677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"A spider?","start":5179591,"end":5180234,"confidence":0.78971785000000005450004891827120445668697357177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"A spider was in the room.","start":5180636,"end":5181747,"confidence":0.686474299999999981736209520022384822368621826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They wouldn't come in and get her.","start":5181843,"end":5182969,"confidence":0.55276000000000002909672502937610261142253875732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They wouldn't come in and get her?","start":5183883,"end":5184864,"confidence":0.6699578999999999950887286104261875152587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, they were probably feetsie, I know.","start":5185331,"end":5186844,"confidence":0.6409086999999999978427922542323358356952667236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"So, um, I'm scared of vipers, spiders now.","start":5189661,"end":5192554,"confidence":0.84944015999999999966263430906110443174839019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anyone else, uh, did anyone witness this and know about it or experience something similar?","start":5217813,"end":5223700,"confidence":0.855551240000000046137529352563433349132537841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, they may have experienced something like, I don't know.","start":5224632,"end":5228439,"confidence":0.71536109999999997199893186916597187519073486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was a few of them put in that room, mate, enough at one point, but I don't know.","start":5236178,"end":5241364,"confidence":0.75190604000000005324721996657899580895900726318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Then happened to the money, I don't know.","start":5242003,"end":5244179,"confidence":0.62397223999999995580623135538189671933650970458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"It just frightened me when that was over.","start":5247600,"end":5249481,"confidence":0.92538120000000001486029077568673528730869293212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you tell anyone or try to get help?","start":5265531,"end":5267634,"confidence":0.80389549999999998508570797639549709856510162353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, as if you didn't drink the whole fist in the morning.","start":5270040,"end":5273057,"confidence":0.6002172999999999536413497480680234730243682861328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And who did you speak to?","start":5278082,"end":5279763,"confidence":0.81572549999999999226218960757250897586345672607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"The man that owned the place.","start":5280269,"end":5281493,"confidence":0.61495350000000004175859658062108792364597320556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what response did you receive?","start":5287056,"end":5288431,"confidence":0.82664729999999997378523630686686374247074127197265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, he was a bit nasty.","start":5292459,"end":5293449,"confidence":0.896841699999999963921482049045152962207794189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was all been a case 'You alright?' and that.","start":5293532,"end":5296619,"confidence":0.80487819999999998810125134696136228740215301513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Then he gave me a fag and I was alright.","start":5297025,"end":5299563,"confidence":0.576124969999999958503167363232932984828948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one.","start":5305862,"end":5312816,"confidence":0.62557256000000005524697144210222177207469940185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was brand new, but I used to go to school and his daughter was there as well.","start":5312864,"end":5317913,"confidence":0.75823753999999998764991460120654664933681488037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I'm just trying to remember, I'm trying to think of his name.","start":5320004,"end":5322488,"confidence":0.7682050000000000267164068645797669887542724609375},{"sentiment":"POSITIVE","speaker":"A","text":"He was so often nice.","start":5324085,"end":5325343,"confidence":0.82090472999999997139042307026102207601070404052734375},{"sentiment":"POSITIVE","speaker":"A","text":"It was nice enough, you know what I mean?","start":5325456,"end":5327519,"confidence":0.8883017300000000116000364869250915944576263427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I just can't remember his name.","start":5328277,"end":5331963,"confidence":0.539176499999999947476680972613394260406494140625},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":5333221,"end":5334280,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"POSITIVE","speaker":"A","text":"But he was all right.","start":5338202,"end":5339279,"confidence":0.496966100000000021719159803978982381522655487060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"He never was neither bad or anything like that to me.","start":5339873,"end":5343972,"confidence":0.694691900000000028825297704315744340419769287109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that was good to hear.","start":5344712,"end":5346512,"confidence":0.97833245999999995934359731108997948467731475830078125},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just flung the paper at them.","start":5350601,"end":5360002,"confidence":0.608044739999999972468458508956246078014373779296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know who got that to come in, but they got that psychologist and I just flung the paper at them.","start":5361626,"end":5371156,"confidence":0.7268078300000000435687752542435191571712493896484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm no, eh, right, no, that rubbish.","start":5372606,"end":5374732,"confidence":0.69056550000000005429257043942925520241260528564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't know half of the things it was asking me, do you know what I mean?","start":5374940,"end":5380060,"confidence":0.537447400000000019559820430004037916660308837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just to see that\u2014 I says, I'm not answering your questions.","start":5381900,"end":5386820,"confidence":0.67930389999999996053503537041251547634601593017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would do when I went to a party.","start":5386820,"end":5395680,"confidence":0.71806999999999998607336237910203635692596435546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, I'm not allowed to go to a party.","start":5395680,"end":5397320,"confidence":0.83148279999999996636717014553141780197620391845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5397480,"end":5398580,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So how can I answer it, do you know what I mean?","start":5398580,"end":5400360,"confidence":0.7094065000000000509317032992839813232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, I thought they were going to put my nan in a bin because of my mum.","start":5400360,"end":5404180,"confidence":0.845590599999999970037833918468095362186431884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"So, um, you know what I mean?","start":5406170,"end":5407390,"confidence":0.78924114000000000768153540775529108941555023193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"I was like, no.","start":5407390,"end":5408860,"confidence":0.54545399999999999440802866956801153719425201416015625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, you can't answer something what you don't know the answer to, do you really?","start":5409090,"end":5412010,"confidence":0.62098649999999999682387397115235216915607452392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, aye.","start":5412050,"end":5413070,"confidence":0.65534389999999997922230932090315036475658416748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Of course.","start":5413070,"end":5414010,"confidence":0.5551795999999999953189444568124599754810333251953125},{"sentiment":"NEGATIVE","speaker":"A","text":"So this is\u2014 sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place.","start":5414010,"end":5421390,"confidence":0.8209303599999999700997932450263760983943939208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, I remember that about hospital or something.","start":5422450,"end":5424150,"confidence":0.81896584999999999521236304644844494760036468505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":5424150,"end":5424910,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got\u2014 you know what I mean?","start":5424910,"end":5425680,"confidence":0.79335283999999994808405290314112789928913116455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5426030,"end":5426450,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others?","start":5449699,"end":5458419,"confidence":0.9140935999999999506115955227869562804698944091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"They must have been nice to me, but some of them weren't there.","start":5465216,"end":5471312,"confidence":0.51432389999999994500967659405432641506195068359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway.","start":5471749,"end":5479339,"confidence":0.898434940000000015203340808511711657047271728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd just run away in there to get the poor They get the police to bring you back.","start":5481614,"end":5493888,"confidence":0.49696656999999999637651626471779309213161468505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":5494261,"end":5494390,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5495086,"end":5496867,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So that concludes the questions in relation to your first placement at Cardross Park.","start":5497499,"end":5503309,"confidence":0.92249787000000005310340611686115153133869171142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"The next one will be for the Rye Hill Hostel in Dunoon.","start":5504597,"end":5507286,"confidence":0.9422762000000000082167161963297985494136810302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember you saying that you don't fully remember this placement, so just try to answer each question as you can.","start":5508832,"end":5515482,"confidence":0.78371995999999999327201294363476336002349853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think we went to school there.","start":5515546,"end":5517196,"confidence":0.87500540000000004425828592502512037754058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"You think you went to school there?","start":5518069,"end":5519074,"confidence":0.79833370000000003496865019769757054746150970458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Aye, so I think it was run by the Christians and they were taking me to the church and my mum phoned up and she said no, she needs to go to chapel, so the lady was said to take me to chapel She says, oh, Mum, I don't like me going to chapel.","start":5519463,"end":5539285,"confidence":0.7714716999999999824666474523837678134441375732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, well, I'm a Catholic, so I'm going to chapel.","start":5539398,"end":5543158,"confidence":0.85657923999999996400589452605345286428928375244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I ended up, I went to the church.","start":5544761,"end":5546349,"confidence":0.78510919999999995155803844681940972805023193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"The woman was like, she says, if my man finds out, he'll not be happy.","start":5548676,"end":5553098,"confidence":0.61959213000000001869693733169697225093841552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so it was Rye Hill Hospital.","start":5554357,"end":5559728,"confidence":0.828635699999999975062792145763523876667022705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember the location?","start":5562184,"end":5563024,"confidence":0.85254054999999995256843021707027219235897064208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Dundee?","start":5564527,"end":5564947,"confidence":0.74361869999999996583284200823982246220111846923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it?","start":5566075,"end":5566591,"confidence":0.80718464000000000879708750289864838123321533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was that Dundee?","start":5569138,"end":5571345,"confidence":0.8779915000000000357971430275938473641872406005859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":5571394,"end":5571474,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, Dundee, Dunoon.","start":5571957,"end":5573375,"confidence":0.75830096000000002387508857282227836549282073974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, I went out to school there.","start":5574357,"end":5576387,"confidence":0.83098006000000002035932311628130264580249786376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember how old you were when you went to there?","start":5576709,"end":5578829,"confidence":0.89051950000000001939071125889313407242298126220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry.","start":5578965,"end":5579032,"confidence":0.50921240000000000947011358221061527729034423828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, wait a minute.","start":5579134,"end":5580216,"confidence":0.656188400000000005007905201637186110019683837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there.","start":5582206,"end":5587704,"confidence":0.86510450000000005399414249041001312434673309326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair.","start":5588368,"end":5598733,"confidence":0.66300020000000003950191285184700973331928253173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"What type of setting was it at Ryhill?","start":5600766,"end":5603119,"confidence":0.91209949999999995196020563525962643325328826904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know, I can't even mind much of that, that one.","start":5605904,"end":5609021,"confidence":0.556569300000000044548187361215241253376007080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't think I was in that long.","start":5609069,"end":5610409,"confidence":0.6343625999999999987011278790305368602275848388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"You don't think you was in there long?","start":5611233,"end":5612186,"confidence":0.687147139999999989612433637375943362712860107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":5612622,"end":5613606,"confidence":0.62718269999999998187689698170288465917110443115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if that's when my sister never got married or mine or whatever.","start":5616593,"end":5623950,"confidence":0.51858789999999999054125510156154632568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh, what we have is that you went to, uh, Ryhill.","start":5625091,"end":5627822,"confidence":0.8695912999999999559719299213611520826816558837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months.","start":5628303,"end":5638424,"confidence":0.88843320000000003400231207706383429467678070068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there?","start":5638520,"end":5649071,"confidence":0.87454902999999994950286463790689595043659210205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember much about that one.","start":5649536,"end":5651094,"confidence":0.638196769999999968803194860811345279216766357421875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":5651286,"end":5652555,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Remember, these questions are all in relation to Rye Hospital.","start":5653133,"end":5655975,"confidence":0.84449410000000002529674247853108681738376617431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"If you can't remember, you can't remember.","start":5656244,"end":5658030,"confidence":0.494715999999999989089616292403661645948886871337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Don't worry too much.","start":5658271,"end":5660037,"confidence":0.710710469999999983059524311101995408535003662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel?","start":5668287,"end":5674258,"confidence":0.89895069999999999144080220503383316099643707275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was, sorry, going to school, getting up to school now.","start":5685686,"end":5688804,"confidence":0.52954080000000003369819978615851141512393951416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even mean\u2014 I can't even remember the surroundings of the rooms that I'm at.","start":5691713,"end":5695604,"confidence":0.7161986000000000185394810614525340497493743896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"With the situation, whether I just kind of get that through my head.","start":5696380,"end":5700480,"confidence":0.84517629999999999146353957257815636694431304931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I might come in here, but it's just not appealing enough.","start":5700910,"end":5704570,"confidence":0.92454709999999995506669847600278444588184356689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think if that much happened, I think I could write a book, you know what I mean?","start":5705630,"end":5713310,"confidence":0.60725134999999996754382891595014370977878570556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5713310,"end":5714570,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"So you just can't, you can't remember the surroundings?","start":5714570,"end":5716400,"confidence":0.67344539999999997181845401428290642797946929931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just can't remember that one.","start":5716470,"end":5718250,"confidence":0.58734392999999995854665257866145111620426177978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's obviously\u2014 Do you remember how the staff and the other children treated you when you was here?","start":5718250,"end":5723830,"confidence":0.7709110999999999602749767291243188083171844482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't even That's fine.","start":5723830,"end":5728653,"confidence":0.477461729999999973106383777121664024889469146728515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations?","start":5730637,"end":5743763,"confidence":0.66044795999999994506879374966956675052642822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I know, you know, I can't even mind that much yet at all.","start":5746057,"end":5749570,"confidence":0.51030344000000005255657242742017842829227447509765625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5750005,"end":5750794,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So you I don't really know how long I was in there, so I don't really know.","start":5751213,"end":5755622,"confidence":0.6139020299999999874529521548538468778133392333984375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5760157,"end":5766015,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It must have been all right in that place for me, but I don't think that was a long-term place.","start":5771869,"end":5779172,"confidence":0.6281790000000000429025703851948492228984832763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":5779534,"end":5779936,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine.","start":5786652,"end":5800347,"confidence":0.708617700000000017013235265039838850498199462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you suffer any immediate effects, um, during your time at Ryhill Hospital?","start":5809134,"end":5813954,"confidence":0.74504775000000000861888338477001525461673736572265625},{"sentiment":"NEGATIVE","speaker":"B","text":"So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour?","start":5814002,"end":5821905,"confidence":0.724517599999999983850784701644442975521087646484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't remember anything.","start":5822132,"end":5823702,"confidence":0.6459039399999999542245632255799137055873870849609375},{"sentiment":"POSITIVE","speaker":"A","text":"That one, honestly, that's fine.","start":5823766,"end":5826226,"confidence":0.77624890000000001943902816492482088506221771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"It's just a total blank.","start":5832210,"end":5833644,"confidence":0.625567399999999995685584508464671671390533447265625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5834273,"end":5834740,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I know I was in somewhere up there, but I just can't\u2014 I mean, getting out to the school, and one time there was an incident in the school.","start":5834853,"end":5843457,"confidence":0.65219609999999994531805214137420989573001861572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember what happened, but I think the police came or something like that.","start":5843538,"end":5847485,"confidence":0.72549059999999998549213842125027440488338470458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I can mind of that, but that's all I can mind of at the moment.","start":5847888,"end":5850966,"confidence":0.70796720000000001871143240350647829473018646240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was somebody's birthday or something like that, and I think we probably ignored that.","start":5857568,"end":5861759,"confidence":0.49319062000000002399247023276984691619873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was someone else.","start":5861856,"end":5862924,"confidence":0.76268919999999995606998481889604590833187103271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"But for anything else, I can't even mind that actually staying in that place.","start":5873827,"end":5879280,"confidence":0.4740246200000000076357764555723406374454498291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, it's just a total blank.","start":5879924,"end":5882079,"confidence":0.559970199999999973528019836521707475185394287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":5883363,"end":5884933,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine, don't worry.","start":5885824,"end":5888446,"confidence":0.7870225299999999979405629346729256212711334228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that.","start":5889980,"end":5898656,"confidence":0.52473855000000002579696456450619734823703765869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So obviously if you can't remember, and that's you answering to the best of your ability and being as honest as possible, so don't worry about it.","start":5898753,"end":5908115,"confidence":0.6733221400000000134156152853392995893955230712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again.","start":5908182,"end":5924506,"confidence":0.92443675000000002928146614067372865974903106689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So one second.","start":5925831,"end":5929223,"confidence":0.68523169999999999912887460595811717212200164794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to that place, I've only been in that a night, and I went back to Cardross Park.","start":5931673,"end":5937013,"confidence":0.75543780000000004815063903151894919574260711669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because I've went to the Cardross Park.","start":5939118,"end":5942024,"confidence":0.66641855000000005393445690060616470873355865478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's all I can remember much about it.","start":5942653,"end":5944913,"confidence":0.8208201999999999998181010596454143524169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"From what we got on file is that you was, um, that you entered Cardross Park on June 13th, 1978, and it was until the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right?","start":5949220,"end":5967455,"confidence":0.92910020000000004269935516276746056973934173583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Right.","start":5967519,"end":5967906,"confidence":0.56647502999999999051539134597987867891788482666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I think I was only in there a week, maybe, at the most.","start":5967986,"end":5972655,"confidence":0.84614250000000001961097950697876513004302978515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know how long I was in there, um, because I just don't seem to mind the place.","start":5972751,"end":5978959,"confidence":0.71065617000000003145032678730785846710205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, do you remember?","start":5979586,"end":5981341,"confidence":0.80267020000000000035100811146548949182033538818359375},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even mind that one for some reason.","start":5981502,"end":5984016,"confidence":0.69115340000000002884661398638854734599590301513671875},{"sentiment":"POSITIVE","speaker":"B","text":"It's okay, don't worry about it.","start":5984096,"end":5986207,"confidence":0.6812833499999999542495743298786692321300506591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"So this is the next following questions again.","start":5986255,"end":5988978,"confidence":0.87233989999999994591206586846965365111827850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Are in relation to your second admission into Cardross Park.","start":5990070,"end":5997115,"confidence":0.92652599999999996072119756718166172504425048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you recall how long you were there for in your second admission to Cardross?","start":6001531,"end":6005590,"confidence":0.93651443999999994804994685182464309036731719970703125},{"sentiment":"POSITIVE","speaker":"A","text":"A couple of years, because you were only allowed\u2014 they were supposed to be there for 6 weeks, but they says I was that good that they kept me.","start":6005978,"end":6015124,"confidence":0.53226994999999999169659758990746922791004180908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"And let me go to school.","start":6016999,"end":6018303,"confidence":0.7013030000000000097060137704829685389995574951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"You were supposed to be there for 6 weeks, but what happened?","start":6019317,"end":6021345,"confidence":0.5129213299999999531308958466979674994945526123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry, they kept me because\u2014 and let me go to school.","start":6021409,"end":6024832,"confidence":0.62570669999999994903561173487105406820774078369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm now at an all-girls school in Dunbarton.","start":6025647,"end":6029447,"confidence":0.92525310000000005050679874329944141209125518798828125},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":6034681,"end":6035208,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"In a few sentences, what was ordinary day life like?","start":6035357,"end":6039762,"confidence":0.87568129999999999579785026071476750075817108154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"On your second admission to Cardwell Park Assessment Centre?","start":6041179,"end":6044760,"confidence":0.9334843999999999919481297183665446937084197998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch.","start":6045069,"end":6064435,"confidence":0.763708199999999948204276734031736850738525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"That already had something we made, you know what I mean?","start":6066317,"end":6069480,"confidence":0.8260975999999999874745526540209539234638214111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"She was just telling\u2014 she's just gonna have to go to a training team, I think.","start":6070150,"end":6073870,"confidence":0.8580766300000000068592953539337031543254852294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think one of the women had wanted to take me home with them, but she wasn't allowed.","start":6073870,"end":6077190,"confidence":0.5477033000000000040330405681743286550045013427734375},{"sentiment":"POSITIVE","speaker":"A","text":"So I said, that wasn't that bad, you know what I mean?","start":6078410,"end":6081230,"confidence":0.4820145399999999913376313998014666140079498291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6081230,"end":6082430,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"And this is\u2014 oh, you can't go if you're not allowed to take\u2014 but that's not allowed.","start":6082430,"end":6086990,"confidence":0.8073949000000000264520849668770097196102142333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Has him wanted to take you home?","start":6087630,"end":6088870,"confidence":0.894390000000000018332002582610584795475006103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Is he like wanted to like adopt you full time?","start":6088870,"end":6090840,"confidence":0.865019100000000040751046981313265860080718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what happened, but she was wanting to keep me in there.","start":6091190,"end":6094290,"confidence":0.8019598999999999477950041182339191436767578125},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":6096080,"end":6097440,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you, Peratory, for me.","start":6097440,"end":6099250,"confidence":0.93047559999999995827835164163843728601932525634765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Actually, you know, there was more to that, but I was angry and I couldn't talk about things, do you know what I mean?","start":6101740,"end":6109710,"confidence":0.72031089999999997619539726656512357294559478759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to keep all that in, but my uncle knew that.","start":6109950,"end":6112940,"confidence":0.7709942499999999920845539236324839293956756591796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't want them to speak about it.","start":6112940,"end":6115430,"confidence":0.70513389999999998014601487739128060638904571533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't like, because I didn't know what would happen, do you know what I mean?","start":6115700,"end":6119180,"confidence":0.85027342999999999673121919840923510491847991943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6119180,"end":6120140,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So, and my auntie says that he would get to jail, but it ended up, and they ended up with he died before he even went to court.","start":6120140,"end":6127890,"confidence":0.61820419999999998150741475910763256251811981201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14.","start":6127890,"end":6136330,"confidence":0.71040449999999999430855268656159751117229461669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I said about him, and I says, and I says, she tellt me nothin'.","start":6136330,"end":6140210,"confidence":0.6871150999999999786638227305957116186618804931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, I blame her, which I did.","start":6140210,"end":6142930,"confidence":0.53003940000000004939550990457064472138881683349609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I always blamed her because she never\u2014 she tellt me nothin'.","start":6142930,"end":6146500,"confidence":0.7158329500000000233939090321655385196208953857421875},{"sentiment":"NEGATIVE","speaker":"A","text":"And he would get to jail, do you know what I mean?","start":6146990,"end":6149190,"confidence":0.56506409999999995807939967562560923397541046142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And me at that age, I didn't know that.","start":6149190,"end":6151290,"confidence":0.6109598000000000528331156601780094206333160400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, tell him to\u2014 yeah, you know what I mean?","start":6151573,"end":6153967,"confidence":0.6609553999999999707171127738547511398792266845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"She was an adult and I was a wee'un.","start":6154145,"end":6156055,"confidence":0.660302460000000035478251447784714400768280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew.","start":6156734,"end":6166646,"confidence":0.86290115000000000566870994589407928287982940673828125},{"sentiment":"NEGATIVE","speaker":"A","text":"And they went, well, shut your sail, you can tell the police if you want, but Uncle Jim's going to go to the jail.","start":6168212,"end":6173981,"confidence":0.488476599999999983037213269199128262698650360107421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, right, well, I'm not bothered, I'm the one who asked him but he done it to a few in my family, so it was a\u2014 but he died before it would get to court or anything like that, then happened, you know what I mean?","start":6174061,"end":6189820,"confidence":0.51032630000000001047055775416083633899688720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6190450,"end":6190890,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And it was because it was my mum's brother and all that, wouldn't it have helped?","start":6190890,"end":6194730,"confidence":0.6306454500000000518156184625695459544658660888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean?","start":6195970,"end":6202890,"confidence":0.7556323400000000134468791657127439975738525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was her brother, so I don't know.","start":6202890,"end":6204490,"confidence":0.773756600000000016592593965469859540462493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre?","start":6233783,"end":6240920,"confidence":0.846729040000000043875161281903274357318878173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen.","start":6241257,"end":6252291,"confidence":0.7330313299999999809841710884938947856426239013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So it was, and I'd go to him at the weekends you know what I mean?","start":6253509,"end":6256705,"confidence":0.849699699999999946697926134220324456691741943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6260980,"end":6261190,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him.","start":6261481,"end":6266153,"confidence":0.75007809999999996986019823452807031571865081787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So that's how I kept it all quiet.","start":6267059,"end":6268579,"confidence":0.77921730000000000160298441187478601932525634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, but that\u2014 see that other place, which was the name?","start":6269360,"end":6272441,"confidence":0.83878094000000003038763907170505262911319732666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, so the one in Aberdeen, they were\u2014 I had to show them my towel, eh, that I had my period.","start":6274140,"end":6285844,"confidence":0.76191807000000000282824430541950277984142303466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"That was it.","start":6287650,"end":6288457,"confidence":0.55714523999999998604693018933176063001155853271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was another thing for back then.","start":6288554,"end":6290314,"confidence":0.8218406000000000322103232974768616259098052978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"It's just come into my head and I says, I need to show you.","start":6290362,"end":6293752,"confidence":0.57237050000000000427036184191820211708545684814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Why do I need to show you?","start":6293962,"end":6294947,"confidence":0.6023198400000000507503727931180037558078765869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"That they had put me on the pill or something.","start":6295028,"end":6297335,"confidence":0.53026309999999998723296812386251986026763916015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, in fact, I think that was that one and that one.","start":6298092,"end":6301040,"confidence":0.7886471999999999926700411378988064825534820556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but I had to show my towel anyway.","start":6301942,"end":6304116,"confidence":0.6980226000000000485812279293895699083805084228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I says, I ended up eventually done it.","start":6304197,"end":6306535,"confidence":0.66238790000000002944346988442703150212764739990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to show them it.","start":6306875,"end":6307521,"confidence":0.7217094299999999851280563234467990696430206298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, of course.","start":6315030,"end":6316591,"confidence":0.472816499999999972914110912824980914592742919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful?","start":6318104,"end":6332285,"confidence":0.53447100000000002939515297839534468948841094970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6333115,"end":6333431,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, I think that's\u2014 Oh, they had a wee parrot and I was saying the F word and it started saying it.","start":6334550,"end":6345609,"confidence":0.5398474300000000170030034496448934078216552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Say that again.","start":6346221,"end":6346688,"confidence":0.67834000000000005403677505455561913549900054931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"They had a wee parrot and it kept doing the stairs when I was polishing the stairs, eh, and used to go F, F-U-C-K, to the wee parrot and the parrot started saying it.","start":6348507,"end":6361903,"confidence":0.74441769999999995999218072029179893434047698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I think I was a wee babbo, you know.","start":6365982,"end":6368484,"confidence":0.76998160000000004377085360829369165003299713134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"What would you say the difference\u2014 what was the difference at this placement compared to your placement at the other settings?","start":6386975,"end":6394452,"confidence":0.90561199999999997256594497230253182351589202880859375},{"sentiment":"POSITIVE","speaker":"B","text":"So this is in relation\u2014 a lot better.","start":6394598,"end":6398014,"confidence":0.8166950299999999884903445490635931491851806640625},{"sentiment":"POSITIVE","speaker":"B","text":"It was a lot better the second time around.","start":6398641,"end":6401570,"confidence":0.95439803999999994754688259490649215877056121826171875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, yes.","start":6401634,"end":6403581,"confidence":0.8412497599999999575715037281042896211147308349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is it?","start":6404450,"end":6404772,"confidence":0.71855484999999996720276840278529562056064605712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"They all knew me then.","start":6405319,"end":6406172,"confidence":0.77027599999999996072119756718166172504425048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Say that again.","start":6407400,"end":6407850,"confidence":0.67834000000000005403677505455561913549900054931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"They all knew you?","start":6410040,"end":6410966,"confidence":0.76093250000000001165290086646564304828643798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"They all knew me.","start":6411112,"end":6412022,"confidence":0.702142700000000008486722435918636620044708251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, aye.","start":6412184,"end":6412412,"confidence":0.6123007499999999492246161025832407176494598388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, I do apologise.","start":6412655,"end":6413451,"confidence":0.6926866000000000411773726227693259716033935546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I even go in with that woman I didn't like either, previous days.","start":6413630,"end":6416408,"confidence":0.84256279999999994512194234630442224442958831787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"She did it with just it.","start":6417262,"end":6418323,"confidence":0.715153200000000044411763155949302017688751220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know, I don't know what she did.","start":6418666,"end":6420037,"confidence":0.51410043000000005264382707537151873111724853515625},{"sentiment":"POSITIVE","speaker":"A","text":"I don't know what happened to us, but we were all right after that, the second time.","start":6420135,"end":6424610,"confidence":0.5644565999999999750258439235039986670017242431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"She wasn't there anymore when you went for the second time?","start":6429399,"end":6431686,"confidence":0.7638075399999999515188164878054521977901458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, maybe she was.","start":6432643,"end":6433324,"confidence":0.78825559999999994520436530365259386599063873291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet.","start":6438093,"end":6448698,"confidence":0.8988157500000000244000375460018403828144073486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge.","start":6449313,"end":6457125,"confidence":0.8779474499999999625998725605313666164875030517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So across all the placements, Theresa, who were the main people responsible?","start":6457994,"end":6464497,"confidence":0.808143999999999973482545101433061063289642333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details?","start":6465318,"end":6474074,"confidence":0.88030189999999997052526623519952408969402313232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":6475228,"end":6475469,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, you're unable to recall?","start":6476607,"end":6481018,"confidence":0.51402855000000002849702696039457805454730987548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I'm trying to remember that, man.","start":6481820,"end":6484081,"confidence":0.679858269999999986765715220826677978038787841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm used to getting it, and now it's just\u2014 it's not coming to me at all.","start":6484129,"end":6489421,"confidence":0.7426522399999999635156200383789837360382080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if I remember.","start":6489501,"end":6491442,"confidence":0.5963368399999999791560867379303090274333953857421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I could phone, like, you know, but I just can't even I kind of get it.","start":6491506,"end":6495229,"confidence":0.77053819999999995093986626670812256634235382080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Could I get a wee break?","start":6498090,"end":6498850,"confidence":0.85258292999999996109039557268260978162288665771484375},{"sentiment":"NEGATIVE","speaker":"A","text":"You know, go to the toilet?","start":6498915,"end":6499998,"confidence":0.52789253000000002646885377544094808399677276611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":6500353,"end":6501097,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll wait.","start":6501324,"end":6502407,"confidence":0.663545370000000023225084078148938715457916259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"You'll be back in about 5-10 minutes?","start":6502455,"end":6504347,"confidence":0.90532935000000003267217607572092674672603607177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":6504800,"end":6505172,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll be nearly finished, so it won't be as long when I ring you the next time.","start":6505220,"end":6508118,"confidence":0.7314142599999999827531382834422402083873748779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":6508199,"end":6508458,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"POSITIVE","speaker":"A","text":"All right, thanks.","start":6508766,"end":6510062,"confidence":0.58278569999999996209538721814169548451900482177734375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you.","start":6510143,"end":6510742,"confidence":0.85296479999999996746140595860197208821773529052734375},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, you're welcome too, though.","start":6511131,"end":6512200,"confidence":0.92209379999999996346815578363020904362201690673828125}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-05 14:52:59 where `recording_id` = 3262) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:01]: Hello? [B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15th of '68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, put your email address in. Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? Yes. Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like, you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother? [A 05:17]: My twin. [B 05:18]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home? No. And where was your family home? [A 05:36]: In Gibbon Court, kid. [B 05:40]: What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said taking away her kind of control, so that she had schizophrenia. So that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well, nor that, all that, caring. My dad was an alcoholic as well. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the— they decided I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? Yeah. And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? [A 10:08]: I was 13. Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff public park, it was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going to tell me to do handstands. I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I've not got my pants on. So he said, so that was me to polish 20 pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now. You know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for It seems as though you would have been in Cowarder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem— where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae memba that one. I dunno if that was the one that I ran away fae. I did run away fae one of them, cos the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 4 in a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room. She wouldn't have committed suicide. No, come on, my gran, that's it, the telegram. So they had to tell the teachers about the woman that was here. I don't think it was a good time I had done that, dear, right enough. [B 23:53]: That's fine. Just hold on one moment while I just catch up on the notes, Theresa. [A 23:57]: Right. [B 23:58]: Apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abattoir, he says, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could take it, you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine, don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. [A 34:09]: Yeah, okay, that's fine. [B 34:12]: Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of getting— going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. then it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this to taste now. [B 35:44]: What immediate effects did you experience? [A 35:47]: I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I had told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, this is gnaehandant. [B 41:56]: It is, unfortunately. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardris Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution, um, set of questions completed for Calderhouse. We're going to now move on to Balnahcraig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? [A 43:21]: But that name is that institution For Balmer Craig School. I went to school there, I know. I think, I don't know, I think the school was in that building. Yeah, the school, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: The Balmer, whatever you call it. [B 43:46]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balna Craig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balna Craig? [A 46:02]: That was— I did have a room in my cell. Yeah, I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school. [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we ask for her hand back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based at Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man hurt me, slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, Miss Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? Yeah, I thought it was my birthday. That's Christmas. I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes, that was the one. [A 51:50]: I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me me, do you know what I mean? Because I'd stuck up, that they were all waiting for me at the train station. So I managed to go on the train and I was saying, bye! It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how, um, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were. [B 54:16]: Except, except obviously for the— [A 54:18]: Yeah. [B 54:27]: Was, um, there any rules, uh, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in with him, do you know what I mean? Yeah, but everybody was going to be doing, but he wasn't even going to be doing it with me anyway, do you know what I mean? So I don't know if that'd be allowed if it was abused or not. [B 56:35]: That's fine. So, and that was in relation to physical abuse. Looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know what I'm saying? But even the police just think you're spoiled, you're a spoiled girl. [B 58:41]: So just to confirm, that was the teacher, was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names, and I can't because we stayed in a house one night and it was broken, and we did a toast and egg the next day, and you know, the egg was black. Yeah. Oh my God, I said, I said, I was so hungry, I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balna Craig? [A 64:40]: Oh no, no. [B 64:42]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnahcraig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, and I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Kirkby, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to her room. [A 69:14]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: I was placed in it, and they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt, I do doubt beating the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. That was the thing. [B 70:24]: They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:26]: I think I was cheeky to her, or she would annoy me and I would annoy her and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was the punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for— and Dad drew half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? [A 74:43]: Okay, no, no, no problem. No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for the, um, for Cardross, for the first time of you being there, did you experience, did you, did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over. So Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would willingly take it because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. [A 78:01]: 1994. [B 78:02]: Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning, uh, when we started talking about Balnakrieg, you mentioned that you kept, um, you get getting caught for absconding, do you know, for running away. And could you try to remember at least one of the times you ran away, um, what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back into the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to say, they just lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that was just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they was taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because I'm in a stroke unit. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: It came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually, then told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? Yeah, I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just flung the paper at them. I don't know who got that to come in, but they got that psychologist and I just flung the paper at them. I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. So this is— [A 90:15]: sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians and they were taking me to the church and my mum phoned up and she said no, she needs to go to chapel, so the lady was said to take me to chapel She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up, I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee? Was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school now. I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember anything. That one, honestly, that's fine. It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 13th, 1978, and it was until the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only allowed— they were supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that, but I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would get to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, shut your sail, you can tell the police if you want, but Uncle Jim's going to go to the jail. I says, right, well, I'm not bothered, I'm the one who asked him but he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— Oh, they had a wee parrot and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: They had a wee parrot and it kept doing the stairs when I was polishing the stairs, eh, and used to go F, F-U-C-K, to the wee parrot and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `formatted_transcript` = [A 00:01]: Hello? [B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15th of '68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, put your email address in. Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? Yes. Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like, you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother? [A 05:17]: My twin. [B 05:18]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home? No. And where was your family home? [A 05:36]: In Gibbon Court, kid. [B 05:40]: What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said taking away her kind of control, so that she had schizophrenia. So that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well, nor that, all that, caring. My dad was an alcoholic as well. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the— they decided I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? Yeah. And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? [A 10:08]: I was 13. Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff public park, it was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going to tell me to do handstands. I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I've not got my pants on. So he said, so that was me to polish 20 pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now. You know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for It seems as though you would have been in Cowarder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem— where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae memba that one. I dunno if that was the one that I ran away fae. I did run away fae one of them, cos the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 4 in a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room. She wouldn't have committed suicide. No, come on, my gran, that's it, the telegram. So they had to tell the teachers about the woman that was here. I don't think it was a good time I had done that, dear, right enough. [B 23:53]: That's fine. Just hold on one moment while I just catch up on the notes, Theresa. [A 23:57]: Right. [B 23:58]: Apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abattoir, he says, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could take it, you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine, don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. [A 34:09]: Yeah, okay, that's fine. [B 34:12]: Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of getting— going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. then it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this to taste now. [B 35:44]: What immediate effects did you experience? [A 35:47]: I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I had told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, this is gnaehandant. [B 41:56]: It is, unfortunately. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardris Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution, um, set of questions completed for Calderhouse. We're going to now move on to Balnahcraig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? [A 43:21]: But that name is that institution For Balmer Craig School. I went to school there, I know. I think, I don't know, I think the school was in that building. Yeah, the school, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: The Balmer, whatever you call it. [B 43:46]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balna Craig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balna Craig? [A 46:02]: That was— I did have a room in my cell. Yeah, I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school. [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we ask for her hand back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based at Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man hurt me, slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, Miss Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? Yeah, I thought it was my birthday. That's Christmas. I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes, that was the one. [A 51:50]: I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me me, do you know what I mean? Because I'd stuck up, that they were all waiting for me at the train station. So I managed to go on the train and I was saying, bye! It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how, um, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were. [B 54:16]: Except, except obviously for the— [A 54:18]: Yeah. [B 54:27]: Was, um, there any rules, uh, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in with him, do you know what I mean? Yeah, but everybody was going to be doing, but he wasn't even going to be doing it with me anyway, do you know what I mean? So I don't know if that'd be allowed if it was abused or not. [B 56:35]: That's fine. So, and that was in relation to physical abuse. Looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know what I'm saying? But even the police just think you're spoiled, you're a spoiled girl. [B 58:41]: So just to confirm, that was the teacher, was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names, and I can't because we stayed in a house one night and it was broken, and we did a toast and egg the next day, and you know, the egg was black. Yeah. Oh my God, I said, I said, I was so hungry, I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balna Craig? [A 64:40]: Oh no, no. [B 64:42]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnahcraig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, and I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Kirkby, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to her room. [A 69:14]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: I was placed in it, and they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt, I do doubt beating the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. That was the thing. [B 70:24]: They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:26]: I think I was cheeky to her, or she would annoy me and I would annoy her and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was the punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for— and Dad drew half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? [A 74:43]: Okay, no, no, no problem. No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for the, um, for Cardross, for the first time of you being there, did you experience, did you, did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over. So Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would willingly take it because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. [A 78:01]: 1994. [B 78:02]: Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning, uh, when we started talking about Balnakrieg, you mentioned that you kept, um, you get getting caught for absconding, do you know, for running away. And could you try to remember at least one of the times you ran away, um, what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back into the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to say, they just lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that was just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they was taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because I'm in a stroke unit. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: It came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually, then told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? Yeah, I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just flung the paper at them. I don't know who got that to come in, but they got that psychologist and I just flung the paper at them. I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. So this is— [A 90:15]: sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians and they were taking me to the church and my mum phoned up and she said no, she needs to go to chapel, so the lady was said to take me to chapel She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up, I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee? Was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school now. I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember anything. That one, honestly, that's fine. It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 13th, 1978, and it was until the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only allowed— they were supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that, but I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would get to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, shut your sail, you can tell the police if you want, but Uncle Jim's going to go to the jail. I says, right, well, I'm not bothered, I'm the one who asked him but he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— Oh, they had a wee parrot and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: They had a wee parrot and it kept doing the stairs when I was polishing the stairs, eh, and used to go F, F-U-C-K, to the wee parrot and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hello?\",\"start\":1138,\"end\":1314,\"confidence\":0.643008800000000046992454372229985892772674560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hello, am I through to Theresa Sinclair?\",\"start\":2516,\"end\":4616,\"confidence\":0.8581052000000000123947074825991876423358917236328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":5145,\"end\":5418,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hi Theresa, it's James calling from MMA Legal.\",\"start\":5963,\"end\":8303,\"confidence\":0.916221399999999963625896270968951284885406494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you today?\",\"start\":8367,\"end\":8848,\"confidence\":0.87185349999999994796695546028786338865756988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You okay?\",\"start\":8912,\"end\":9185,\"confidence\":0.74388949999999998130562062215176410973072052001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm fine.\",\"start\":9313,\"end\":9938,\"confidence\":0.79995965999999996132174828744609840214252471923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Good to hear.\",\"start\":10756,\"end\":11333,\"confidence\":0.94732547000000000281261236523278057575225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just before I continue with the call, I just need to ask you 3 questions for data protection purposes.\",\"start\":11974,\"end\":15870,\"confidence\":0.85521499999999994745536469054059125483036041259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you confirm for me your date of birth, please, Theresa?\",\"start\":16447,\"end\":18707,\"confidence\":0.9356980999999999770722070024930872023105621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"15th of '68.\",\"start\":19252,\"end\":21031,\"confidence\":0.834977999999999997982058630441315472126007080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Your postal address for me, please?\",\"start\":21897,\"end\":23404,\"confidence\":0.9061380999999999463767608176567591726779937744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"98 Main Street, Lanarkstown.\",\"start\":24077,\"end\":26081,\"confidence\":0.7485562999999999522771076954086311161518096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and then can you also confirm for me either your email address or your mobile number, please?\",\"start\":27628,\"end\":32120,\"confidence\":0.9060314000000000422829771196120418608188629150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, I think I'll give you my daughter's email address.\",\"start\":33022,\"end\":37392,\"confidence\":0.8328575000000000283506551568279974162578582763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Megan, put your email address in.\",\"start\":40403,\"end\":41672,\"confidence\":0.825748499999999996390442902338691055774688720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is it mine or Megan's?\",\"start\":41835,\"end\":44788,\"confidence\":0.893651250000000008100187187665142118930816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses.\",\"start\":46268,\"end\":52796,\"confidence\":0.5002019399999999560435526291257701814174652099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com.\",\"start\":53970,\"end\":67330,\"confidence\":0.7932027600000000067126393332728184759616851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it is, um, you've passed data protection now.\",\"start\":68190,\"end\":71050,\"confidence\":0.75368880000000004759641569762607105076313018798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just for future reference, it is Megan's email address.\",\"start\":71050,\"end\":74790,\"confidence\":0.91711664000000003849066843031323514878749847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought that, because I don't really do them emails.\",\"start\":74790,\"end\":78110,\"confidence\":0.57491380000000003036575435544364154338836669921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Of course, that's perfectly understandable.\",\"start\":78730,\"end\":80710,\"confidence\":0.75659650000000000513722397954552434384822845458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Don't worry about it, Theresa.\",\"start\":80710,\"end\":82710,\"confidence\":0.6973576500000000510937070430372841656208038330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes.\",\"start\":83200,\"end\":89372,\"confidence\":0.8917286399999999613186218994087539613246917724609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":89838,\"end\":91348,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist.\",\"start\":91669,\"end\":104254,\"confidence\":0.91823299999999996590105411087279208004474639892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I will guide you through the questions in order.\",\"start\":104964,\"end\":106640,\"confidence\":0.78829395999999996025309201286290772259235382080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break.\",\"start\":106897,\"end\":115784,\"confidence\":0.75336974999999994917487811108003370463848114013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete.\",\"start\":118681,\"end\":126194,\"confidence\":0.8396624999999999783284465593169443309307098388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right.\",\"start\":126730,\"end\":127163,\"confidence\":0.56647502999999999051539134597987867891788482666015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":127581,\"end\":128337,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just before we begin, there are 12 stages to the witness statement.\",\"start\":130201,\"end\":134477,\"confidence\":0.90108869999999996469597363102366216480731964111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One being opening and consent.\",\"start\":135103,\"end\":136671,\"confidence\":0.83910483000000002373752749917912296950817108154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Two being your personal background and entry into care.\",\"start\":137043,\"end\":139731,\"confidence\":0.83738064999999994864054997378843836486339569091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm.\",\"start\":140201,\"end\":150921,\"confidence\":0.91643759999999996335162677496555261313915252685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5.\",\"start\":152700,\"end\":160658,\"confidence\":0.8975718599999999991467802828992716968059539794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just so you are aware, these questions will be repeated to you 5 times for each individual institution.\",\"start\":160706,\"end\":169781,\"confidence\":0.85699110000000000564313040740671567618846893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We then have The next part, which is people involved, reporting, and institutional knowledge.\",\"start\":172855,\"end\":178343,\"confidence\":0.85559492999999997575599763877107761800289154052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll ask this once we've gone through each institution.\",\"start\":178455,\"end\":181955,\"confidence\":0.8980169000000000067984728957526385784149169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And movement between placements and leaving care.\",\"start\":182694,\"end\":185198,\"confidence\":0.86482983999999996083118958267732523381710052490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then it's the impact of the experience of care as a whole.\",\"start\":185680,\"end\":189244,\"confidence\":0.72938570000000002568896206867066211998462677001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then 9 would be any support and treatment.\",\"start\":189998,\"end\":192230,\"confidence\":0.85112419999999999742357204013387672603130340576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"10, the evidence and support information.\",\"start\":192567,\"end\":194718,\"confidence\":0.86465519999999995715000977725139819085597991943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"11 goes through previous claims applications or payments that you may or may not have received already.\",\"start\":195393,\"end\":200899,\"confidence\":0.849236850000000043081627154606394469738006591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then reason 12 being the reason reasoning for applying.\",\"start\":201654,\"end\":205130,\"confidence\":0.88606185000000003970654915974591858685016632080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we will begin with the opening and consent.\",\"start\":206670,\"end\":211281,\"confidence\":0.90038865999999995182179191033355891704559326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you comfortable and happy to continue with the witness statement today?\",\"start\":212630,\"end\":216020,\"confidence\":0.79107976000000002070322580038919113576412200927734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":218420,\"end\":218533,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you need anyone with you, a break, or any other further adjustments?\",\"start\":219102,\"end\":222824,\"confidence\":0.899328899999999986647480909596197307109832763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you ever hear silence on my end of the phone, it's just me typing up the notes.\",\"start\":229533,\"end\":233575,\"confidence\":0.61511152999999996193736251370864920318126678466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All right.\",\"start\":233639,\"end\":233736,\"confidence\":0.489670160000000020961152813470107503235340118408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence?\",\"start\":235714,\"end\":242070,\"confidence\":0.92376869999999999816253648532438091933727264404296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":243000,\"end\":243209,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":243838,\"end\":244661,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Now, Theresa, we're just going to go into the personal background and the entry into care.\",\"start\":244984,\"end\":250550,\"confidence\":0.84418607000000001061579268935020081698894500732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you just tell me, where did you grow up and who lived with you before you went into care?\",\"start\":251098,\"end\":255352,\"confidence\":0.86406609999999994808916881083860062062740325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, my mum, dad, my sister.\",\"start\":259540,\"end\":261502,\"confidence\":0.67672140000000002846292090907809324562549591064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My brother, my twin brother, and my other two sisters were married.\",\"start\":264729,\"end\":273982,\"confidence\":0.88543325999999999975642595018143765628337860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we were put in a home for droguies, I think it was supposed to be.\",\"start\":281851,\"end\":287784,\"confidence\":0.8203508999999999939944927973556332290172576904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, my sister went, she went to Aunt Mandy's just to\\u2014 yeah, no worries, I'll come back to that shortly before we move on.\",\"start\":292318,\"end\":301056,\"confidence\":0.6547039999999999526636429436621256172657012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll just continue with, um, just everything before.\",\"start\":301233,\"end\":305034,\"confidence\":0.84428979999999997918536109864362515509128570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So at the moment I've just got like, you lived with your mum and dad, your sister, your brother, and then also your twin brother.\",\"start\":305211,\"end\":311363,\"confidence\":0.79284549999999998082245156183489598333835601806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So does that mean you have two brothers, just to confirm?\",\"start\":311428,\"end\":313928,\"confidence\":0.9010415000000000507185404785559512674808502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, one brother.\",\"start\":314342,\"end\":315307,\"confidence\":0.59180105000000005066596031610970385372638702392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just the one brother?\",\"start\":315452,\"end\":316368,\"confidence\":0.83946290000000001185753717436455190181732177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My twin.\",\"start\":317798,\"end\":318522,\"confidence\":0.77538969999999995952322251469013281166553497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home?\",\"start\":318763,\"end\":324858,\"confidence\":0.71752775000000001970335006262757815420627593994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":329945,\"end\":330057,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And where was your family home?\",\"start\":333537,\"end\":335116,\"confidence\":0.68861662999999995182776046931394375860691070556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In Gibbon Court, kid.\",\"start\":336959,\"end\":338098,\"confidence\":0.8156583299999999869811517783091403543949127197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What number?\",\"start\":340255,\"end\":340611,\"confidence\":0.75159925000000005201883368499693460762500762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, 3.\",\"start\":340660,\"end\":341891,\"confidence\":0.5679220000000000379003495254437439143657684326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ben Coit Crescent.\",\"start\":342020,\"end\":342976,\"confidence\":0.759726459999999992334096532431431114673614501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you spell that for me, please?\",\"start\":343397,\"end\":344790,\"confidence\":0.827732099999999970663111525936983525753021240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. And that was Crescent, did you say?\",\"start\":346400,\"end\":361770,\"confidence\":0.54758329999999999504467496080906130373477935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What area?\",\"start\":365847,\"end\":368391,\"confidence\":0.7814438299999999504308334508095867931842803955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Lennoxtown.\",\"start\":370048,\"end\":370612,\"confidence\":0.56286110000000000308517655867035500705242156982421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":372527,\"end\":373430,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was home life like before care?\",\"start\":377942,\"end\":381102,\"confidence\":0.85746120000000003447127028266550041735172271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And try to include any relevant family health, education, or social work difficulties that are relevant.\",\"start\":381716,\"end\":388598,\"confidence\":0.83934264999999996792467982231755740940570831298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"[Speaker:JANE] Well, when I went to the panel, my mum just\\u2014 she was no well, so she just said taking away her kind of control, so that she had schizophrenia.\",\"start\":391380,\"end\":401751,\"confidence\":0.6579764999999999641744352629757486283779144287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that's how my dad tried to get me kept out.\",\"start\":401831,\"end\":406191,\"confidence\":0.49897358000000002764551254585967399179935455322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I think I was in Calder Park when my sister's man, he managed to get me out.\",\"start\":406256,\"end\":413727,\"confidence\":0.78692919999999999536299810642958618700504302978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was in their care for a wee while, but then I wouldn't go to school, so I was back in again.\",\"start\":414730,\"end\":419126,\"confidence\":0.49467030000000000722337745173717848956584930419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home?\",\"start\":420218,\"end\":428262,\"confidence\":0.6889972699999999949938001009286381304264068603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean?\",\"start\":429476,\"end\":443177,\"confidence\":0.58552784000000002162522605431149713695049285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My dad was greeting and that, and so was I greeting.\",\"start\":445246,\"end\":447563,\"confidence\":0.6895521000000000011453948900452814996242523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was just my mum wasn't well.\",\"start\":448962,\"end\":450233,\"confidence\":0.54096454000000004924686436424963176250457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't know that at the time, obviously.\",\"start\":450314,\"end\":452421,\"confidence\":0.550293200000000037874769986956380307674407958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I can all understand it all now, you know what I mean?\",\"start\":453370,\"end\":456951,\"confidence\":0.536157699999999959317165121319703757762908935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":460616,\"end\":461401,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how would you say your education was like before you went into care?\",\"start\":465530,\"end\":468763,\"confidence\":0.7502457000000000153505652633612044155597686767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was always dogging school.\",\"start\":472878,\"end\":475941,\"confidence\":0.8034244999999999858886212678044103085994720458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He was always dodging school.\",\"start\":479782,\"end\":480680,\"confidence\":0.579685149999999982384224495035596191883087158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":484369,\"end\":484385,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And just the way my mum would be no well, nor that, all that, caring.\",\"start\":484677,\"end\":488124,\"confidence\":0.672169400000000027972646421403624117374420166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My dad was an alcoholic as well.\",\"start\":488221,\"end\":489970,\"confidence\":0.819104550000000042331294025643728673458099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did you come to enter care?\",\"start\":508076,\"end\":510844,\"confidence\":0.83239125999999996619038711287430487573146820068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Who made the decision, and were you told the reasons as to why you was going into care?\",\"start\":511071,\"end\":515862,\"confidence\":0.81705784999999997442188259810791350901126861572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was some panel I went to.\",\"start\":517826,\"end\":519364,\"confidence\":0.800178199999999950620122035616077482700347900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm trying to think.\",\"start\":521661,\"end\":523207,\"confidence\":0.7055397599999999602715661239926703274250030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In fact, it was in Kilceith.\",\"start\":523372,\"end\":524754,\"confidence\":0.86869096999999995123431517640710808336734771728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a panel to say if we went to\\u2014 that's what I was took, a children's panel.\",\"start\":525696,\"end\":530575,\"confidence\":0.88511499999999998511412968582590110599994659423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that's the\\u2014 they decided I was getting away, so they took my wee lad there.\",\"start\":533022,\"end\":536818,\"confidence\":0.705795100000000008577671906095929443836212158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care?\",\"start\":538087,\"end\":544053,\"confidence\":0.886351499999999958845364744774997234344482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, I can't remember that much time back.\",\"start\":544913,\"end\":547442,\"confidence\":0.58642640000000001432312046745209954679012298583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine, Theresa, don't worry.\",\"start\":547588,\"end\":550247,\"confidence\":0.7130379700000000209314521271153353154659271240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you have any siblings, Theresa?\",\"start\":563474,\"end\":565939,\"confidence\":0.8842724600000000378940967493690550327301025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":570040,\"end\":570088,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And were you separated from any of them during your time in care?\",\"start\":570137,\"end\":573581,\"confidence\":0.821921169999999978728055793908424675464630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was away for them all, aye.\",\"start\":577213,\"end\":579446,\"confidence\":0.61628680000000002348059524592827074229717254638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well.\",\"start\":586370,\"end\":597011,\"confidence\":0.53238339999999995111323869423358701169490814208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time?\",\"start\":600630,\"end\":605870,\"confidence\":0.88777110000000003520170821502688340842723846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was 13.\",\"start\":608600,\"end\":609486,\"confidence\":0.798416299999999967695885061402805149555206298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, I felt terrible.\",\"start\":609985,\"end\":610887,\"confidence\":0.89587300000000003041833451788988895714282989501953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I hated it.\",\"start\":611596,\"end\":612193,\"confidence\":0.93213456999999999563755181952728889882564544677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't like it, but I couldn't help it.\",\"start\":612338,\"end\":615979,\"confidence\":0.7962257999999999835694097782834433019161224365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I ended up\\u2014 I was in a Cardiff public park, it was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going to tell me to do handstands.\",\"start\":616108,\"end\":637797,\"confidence\":0.5084608999999999934260586087475530803203582763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not doing handstands, I was in my nightie.\",\"start\":639876,\"end\":642010,\"confidence\":0.65047573999999996896548282165895216166973114013671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I was like, I said, I'm not doing a handstand because I've not got my pants on.\",\"start\":643658,\"end\":647324,\"confidence\":0.5884150999999999687162244299543090164661407470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he said, so that was me to polish 20 pair of boots.\",\"start\":649305,\"end\":653389,\"confidence\":0.8855593999999999965666575008071959018707275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I knew that wasn't right at the time, do you know what I mean?\",\"start\":654841,\"end\":657601,\"confidence\":0.6822248699999999832499497642857022583484649658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I didn't know why he was the boot Yeah, of course.\",\"start\":657666,\"end\":660720,\"confidence\":0.59789305999999997620619751614867709577083587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll come back to that once it gets there.\",\"start\":660785,\"end\":663081,\"confidence\":0.815755840000000009837322068051435053348541259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, the institution questions, try to keep each answer relevant to each question as well, just so we can\\u2014 once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care.\",\"start\":663355,\"end\":688429,\"confidence\":0.80214344999999998009343471494503319263458251953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just don't want you to try and get too ahead of yourself, that's all.\",\"start\":688750,\"end\":691589,\"confidence\":0.52028214999999999879065626373630948364734649658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But, um, what you could say is very\\u2014 it's obviously very important, and it was something we'll go through very soon.\",\"start\":691718,\"end\":697862,\"confidence\":0.482791899999999996051514017381123267114162445068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded?\",\"start\":697958,\"end\":710375,\"confidence\":0.771534799999999965081087793805636465549468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll bring you in my medical records.\",\"start\":717547,\"end\":719841,\"confidence\":0.8290413599999999494372104891226626932621002197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't really know some of the questions you're asking me.\",\"start\":720033,\"end\":723082,\"confidence\":0.49625187999999997856548361596651375293731689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health.\",\"start\":724124,\"end\":740825,\"confidence\":0.64553729999999998057091943337582051753997802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A vulnerable child, probably, because I was abused by my mum's brother.\",\"start\":742838,\"end\":753412,\"confidence\":0.91695479999999995879278458232874982059001922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"By your mum's what, sorry?\",\"start\":754928,\"end\":756267,\"confidence\":0.492845099999999980422416001601959578692913055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum's brother.\",\"start\":756622,\"end\":757493,\"confidence\":0.76830995000000001926565573739935643970966339111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time..\",\"start\":762421,\"end\":771340,\"confidence\":0.494204639999999972843625073437578976154327392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that came up and they came to my house about it because it had happened to his daughter as well.\",\"start\":771340,\"end\":777160,\"confidence\":0.7784247399999999483810597666888497769832611083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But he's now passed away, so that's out the question now.\",\"start\":777220,\"end\":781410,\"confidence\":0.61714583999999994556873161855037324130535125732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":781480,\"end\":782320,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":783060,\"end\":783300,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now.\",\"start\":783300,\"end\":792620,\"confidence\":0.49835580000000001543725147712393663823604583740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But at the time I didn't understand it.\",\"start\":792620,\"end\":794860,\"confidence\":0.60145450000000000301270119962282478809356689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends.\",\"start\":794860,\"end\":804822,\"confidence\":0.778917199999999976256503941840492188930511474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I worked up in Campsie Glen.\",\"start\":804870,\"end\":806770,\"confidence\":0.875427399999999966695440889452584087848663330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'd go out at the weekends.\",\"start\":807624,\"end\":810087,\"confidence\":0.7803588500000000482970108350855298340320587158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair.\",\"start\":811526,\"end\":821355,\"confidence\":0.90230049999999994980726114590652287006378173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember the name of that one.\",\"start\":822650,\"end\":824221,\"confidence\":0.69688969999999994531236779948812909424304962158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, it was a Scouse bit there.\",\"start\":824270,\"end\":825954,\"confidence\":0.6140873399999999815435103300842456519603729248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Prison.\",\"start\":828320,\"end\":829031,\"confidence\":0.60146310000000002826681111400830559432506561279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's okay if you can't remember, don't, don't, um, worry yourself too much.\",\"start\":831620,\"end\":835632,\"confidence\":0.60983379999999998144488699836074374616146087646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's the\\u2014 that's concluding the personal background and entry into care.\",\"start\":836166,\"end\":841539,\"confidence\":0.87884700000000004482814119910472072660923004150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah.\",\"start\":841668,\"end\":849196,\"confidence\":0.92005449999999999732835931354202330112457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We have that your first care setting was Calder House, and this was in Blantyre.\",\"start\":850644,\"end\":855100,\"confidence\":0.905118050000000007315748007385991513729095458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14.\",\"start\":855229,\"end\":866529,\"confidence\":0.95956289999999999640323267158237285912036895751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You was placed there by the authority of South Lanarkshire Council following the panel hearing.\",\"start\":867991,\"end\":874623,\"confidence\":0.92607019999999995452100165493902750313282012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The second case that we have is\\u2014 apologies for the pronunciation\\u2014 but Balmacraig School, the location of that being Perth.\",\"start\":875860,\"end\":885559,\"confidence\":0.83816720000000000112549969344399869441986083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross.\",\"start\":886555,\"end\":898675,\"confidence\":0.94890079999999998872084461254416964948177337646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute.\",\"start\":899558,\"end\":915819,\"confidence\":0.9383122299999999693653762733447365462779998779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Being on remand for an assessment.\",\"start\":916413,\"end\":919718,\"confidence\":0.86442710000000000380993014914565719664096832275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee.\",\"start\":920905,\"end\":938717,\"confidence\":0.9306747300000000056030557971098460257053375244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute.\",\"start\":939920,\"end\":960312,\"confidence\":0.8793040500000000037061909097246825695037841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And this was before you was then released into the care of your sister, I believe.\",\"start\":960474,\"end\":967497,\"confidence\":0.8970496999999999498953684451407752931118011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, released to your sister.\",\"start\":968095,\"end\":969439,\"confidence\":0.7847581999999999613493173455935902893543243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And from the chronology of The placement chronology, is that correct?\",\"start\":970353,\"end\":975198,\"confidence\":0.902134400000000002961542122648097574710845947265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":977580,\"end\":978097,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in\\u2014 I thought I was in Hedges Park for a few years because I've been at school at that place.\",\"start\":978275,\"end\":985841,\"confidence\":0.84285193999999996616878661370719783008098602294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what, as a collective, you would have been in Calder House for It seems as though you would have been in Cowarder House for the duration of like 3 and a half years to 4 years.\",\"start\":987060,\"end\":1006174,\"confidence\":0.87049454000000003883741328536416403949260711669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's right.\",\"start\":1006286,\"end\":1007410,\"confidence\":0.558114769999999982275085130822844803333282470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":1007650,\"end\":1008292,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so now it's part 4, is the compact placement sheet.\",\"start\":1008998,\"end\":1013346,\"confidence\":0.86719113999999997144385588399018160998821258544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So being, um, how many questions?\",\"start\":1013427,\"end\":1016170,\"confidence\":0.8116516499999999467718225787393748760223388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12.\",\"start\":1016219,\"end\":1021273,\"confidence\":0.80439150000000003704059281517402268946170806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there'll be 12 questions I'll be asking you in relation to each institution.\",\"start\":1021610,\"end\":1025669,\"confidence\":0.9201649400000000422750190409715287387371063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"These questions will be repeated questions for each institutional care setting.\",\"start\":1026183,\"end\":1031043,\"confidence\":0.87980219999999997870787638021283783018589019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre.\",\"start\":1031700,\"end\":1062442,\"confidence\":0.8868323000000000178033587872050702571868896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I cannae mind that Ryde hostel thing.\",\"start\":1062700,\"end\":1064970,\"confidence\":0.6138841999999999909931602815049700438976287841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I cannae mem\\u2014 where was that?\",\"start\":1065421,\"end\":1066871,\"confidence\":0.49393989999999998730118022649548947811126708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was in Dunoon.\",\"start\":1067903,\"end\":1069402,\"confidence\":0.8143381499999999828531827006372623145580291748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Dunoon?\",\"start\":1070562,\"end\":1070868,\"confidence\":0.80320899999999995078070469389786012470722198486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I cannae memba that one.\",\"start\":1070981,\"end\":1072158,\"confidence\":0.61026369999999996451833794708363711833953857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I dunno if that was the one that I ran away fae.\",\"start\":1072351,\"end\":1074785,\"confidence\":0.70413274000000003471910758889862336218357086181640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I did run away fae one of them, cos the man slapped me.\",\"start\":1079494,\"end\":1082820,\"confidence\":0.6122603399999999584935039820265956223011016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away.\",\"start\":1084216,\"end\":1096240,\"confidence\":0.54471623999999996268428503753966651856899261474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was running away there too.\",\"start\":1097058,\"end\":1098648,\"confidence\":0.6846733000000000401996658183634281158447265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's understandable.\",\"start\":1099547,\"end\":1101377,\"confidence\":0.612014700000000022583890313399024307727813720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording.\",\"start\":1102099,\"end\":1116620,\"confidence\":0.8518767400000000211690576179535128176212310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And also, if you just can't remember or you can't answer the question due to not remembering, that is fine.\",\"start\":1117219,\"end\":1123490,\"confidence\":0.61847200000000002173550228690146468579769134521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you state that, we'll just move on to the next questions, okay?\",\"start\":1123910,\"end\":1126666,\"confidence\":0.8527362000000000552546453036484308540821075439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1128257,\"end\":1128595,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So this will be for your first SS\\u2014 first institution being Calder House.\",\"start\":1129061,\"end\":1134301,\"confidence\":0.93764645000000002017515043917228467762470245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there?\",\"start\":1136344,\"end\":1150610,\"confidence\":0.9399419399999999757966406832565553486347198486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He thought I was in there when I was 13.\",\"start\":1150690,\"end\":1152941,\"confidence\":0.76532999999999995477395486886962316930294036865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They kept saying I was 14, but I don't know.\",\"start\":1154194,\"end\":1156487,\"confidence\":0.62151199999999995338129110677982680499553680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I thought I was put in when I was 13.\",\"start\":1156779,\"end\":1158960,\"confidence\":0.65961970000000003100382173215621151030063629150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I don't know.\",\"start\":1160215,\"end\":1163229,\"confidence\":0.62970389999999998309476723079569637775421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I must have been 14.\",\"start\":1165240,\"end\":1167410,\"confidence\":0.83768100000000000893152218850445933640003204345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If I'd been 14 then, I can't mind.\",\"start\":1167410,\"end\":1170370,\"confidence\":0.78605990000000003359303946126601658761501312255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I can remember that the thing that's happened in there was atrocious, you know what I mean?\",\"start\":1172170,\"end\":1178250,\"confidence\":0.8635152600000000067126393332728184759616851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1178250,\"end\":1178530,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was the two lasses that ran away, they were made to clean a barn out with toothbrush.\",\"start\":1178530,\"end\":1186040,\"confidence\":0.610734050000000028290969567024149000644683837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong.\",\"start\":1187290,\"end\":1193590,\"confidence\":0.7548928999999999778225401314557529985904693603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean?\",\"start\":1195510,\"end\":1202610,\"confidence\":0.74816585000000002114717290169210173189640045166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because I was just telling the woman the next day, I was telling all the women.\",\"start\":1202610,\"end\":1206440,\"confidence\":0.8165160399999999984999021762632764875888824462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon.\",\"start\":1208130,\"end\":1223810,\"confidence\":0.75178029999999995691695175992208532989025115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so what type of setting was it at Calder House?\",\"start\":1223810,\"end\":1225330,\"confidence\":0.8926195999999999575180709143751300871372222900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was 4-bedroom, I think.\",\"start\":1227665,\"end\":1233887,\"confidence\":0.890669350000000026312818590668030083179473876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say it again.\",\"start\":1234983,\"end\":1235532,\"confidence\":0.6422215000000000006963318810448981821537017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"4-bedroom.\",\"start\":1236196,\"end\":1237102,\"confidence\":0.68259513000000004989686885892297141253948211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A 4-kind room?\",\"start\":1238315,\"end\":1239319,\"confidence\":0.8898580000000000378435061065829358994960784912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A 4-bedroom.\",\"start\":1240015,\"end\":1241358,\"confidence\":0.68891259999999998608899431928875856101512908935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4-bedroom.\",\"start\":1242667,\"end\":1243572,\"confidence\":0.68259513000000004989686885892297141253948211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I think.\",\"start\":1244688,\"end\":1246158,\"confidence\":0.7674345000000000194262383956811390817165374755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1247451,\"end\":1247548,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was this a residential school, an assessment centre?\",\"start\":1247613,\"end\":1250945,\"confidence\":0.812464700000000039636915971641428768634796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Assessment centre.\",\"start\":1251172,\"end\":1251756,\"confidence\":0.6825052499999999522373173022060655057430267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was assessment centre.\",\"start\":1251820,\"end\":1253376,\"confidence\":0.8290239600000000042001602196251042187213897705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And at your first time at Calder House, how long was you\\u2014 for your time at Calder House, how long was you there for?\",\"start\":1257916,\"end\":1265018,\"confidence\":0.93200605999999996953420122736133635044097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think 3 weeks, and then that's when I went to Dundee.\",\"start\":1267960,\"end\":1270983,\"confidence\":0.89965963000000004345935167293646372854709625244140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":1274206,\"end\":1276232,\"confidence\":0.5762886000000000397136545871035195887088775634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House?\",\"start\":1277228,\"end\":1287348,\"confidence\":0.8454390000000000515711917614680714905261993408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school\\/work, food, clothing, hygiene, and how\\u2014 if you had access to contact with your family?\",\"start\":1287993,\"end\":1305495,\"confidence\":0.90111010000000002495568196536623872816562652587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour.\",\"start\":1307199,\"end\":1316470,\"confidence\":0.84768840000000000856061888043768703937530517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the accommodation like where you were staying?\",\"start\":1327069,\"end\":1329861,\"confidence\":0.90047259999999995638830796451657079160213470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was your bedroom like?\",\"start\":1330620,\"end\":1331895,\"confidence\":0.87263729999999994912940337599138729274272918701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was like 4 in a room, I think.\",\"start\":1332575,\"end\":1334544,\"confidence\":0.888677500000000009094947017729282379150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"40 per room?\",\"start\":1335260,\"end\":1336382,\"confidence\":0.8505521000000000331198179992497898638248443603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4 people per room.\",\"start\":1336578,\"end\":1338251,\"confidence\":0.7394916400000000056280669014086015522480010986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry.\",\"start\":1338508,\"end\":1338733,\"confidence\":0.50921240000000000947011358221061527729034423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was the\\u2014 what was the hygiene of the room like?\",\"start\":1342607,\"end\":1345758,\"confidence\":0.818892799999999976279241309384815394878387451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it clean?\",\"start\":1345822,\"end\":1346352,\"confidence\":0.84540059999999994655439650159678421914577484130859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was clean, uh-huh.\",\"start\":1347108,\"end\":1348112,\"confidence\":0.5655618000000000034077629607054404914379119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was you provided any clothes?\",\"start\":1350283,\"end\":1351790,\"confidence\":0.81520789999999998531876599372480995953083038330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Ah, they were defective clothes.\",\"start\":1352616,\"end\":1355192,\"confidence\":0.90361740000000001504787405792740173637866973876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah yeah, people had already used it, wasn't it?\",\"start\":1357515,\"end\":1359800,\"confidence\":0.64288365999999996791558487529982812702655792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like new clothes and that.\",\"start\":1359898,\"end\":1361008,\"confidence\":0.735103300000000015046452972455881536006927490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was used clothes.\",\"start\":1362078,\"end\":1362977,\"confidence\":0.74113079999999997848902921759872697293758392333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was used clothes.\",\"start\":1363043,\"end\":1364662,\"confidence\":0.74113079999999997848902921759872697293758392333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what would you say the hygiene of the clothes like?\",\"start\":1366871,\"end\":1368609,\"confidence\":0.8097433400000000336405037160147912800312042236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were they clean or were they dirty?\",\"start\":1368674,\"end\":1369697,\"confidence\":0.67532859999999994560226923567824997007846832275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They were dirty.\",\"start\":1371110,\"end\":1372441,\"confidence\":0.92178780000000004601901082423864863812923431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1373659,\"end\":1376485,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was your daily routine like at Calder House?\",\"start\":1380770,\"end\":1384072,\"confidence\":0.9227608000000000476603645438444800674915313720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't really mind much.\",\"start\":1390191,\"end\":1391386,\"confidence\":0.58705013999999999807499762027873657643795013427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":1392613,\"end\":1393081,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that\\u2014 I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room.\",\"start\":1395600,\"end\":1414173,\"confidence\":0.6168981000000000047833736971369944512844085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She wouldn't have committed suicide.\",\"start\":1415137,\"end\":1416645,\"confidence\":0.52290749999999996955324377267970703542232513427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, come on, my gran, that's it, the telegram.\",\"start\":1416711,\"end\":1419185,\"confidence\":0.55651413999999999049350662971846759319305419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they had to tell the teachers about the woman that was here.\",\"start\":1420430,\"end\":1427365,\"confidence\":0.73854386999999999119381755008362233638763427734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't think it was a good time I had done that, dear, right enough.\",\"start\":1428647,\"end\":1431467,\"confidence\":0.790756800000000037442760003614239394664764404296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":1433023,\"end\":1434141,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just hold on one moment while I just catch up on the notes, Theresa.\",\"start\":1434611,\"end\":1436875,\"confidence\":0.810199200000000008259348760475404560565948486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right.\",\"start\":1437471,\"end\":1437868,\"confidence\":0.56647502999999999051539134597987867891788482666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Apologies.\",\"start\":1438199,\"end\":1439141,\"confidence\":0.57709544999999995429362797949579544365406036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So moving on to the next question.\",\"start\":1443325,\"end\":1444601,\"confidence\":0.8008998000000000505593789057456888258457183837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did staff and other children genuinely treat you?\",\"start\":1445102,\"end\":1448751,\"confidence\":0.58762926000000004211898385619861073791980743408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, I was saying that they were bullying my friend, but I wasn't letting them.\",\"start\":1450280,\"end\":1454526,\"confidence\":0.598018900000000019900880943168886005878448486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was setting up for, you know what I mean?\",\"start\":1455807,\"end\":1457330,\"confidence\":0.8144151600000000268408939518849365413188934326171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The children were bullying my friend.\",\"start\":1458595,\"end\":1460354,\"confidence\":0.9023491999999999624293423039489425718784332275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But the children didn't treat you that way?\",\"start\":1468284,\"end\":1471609,\"confidence\":0.7582335000000000047037929107318632304668426513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They didn't bully you?\",\"start\":1471674,\"end\":1472417,\"confidence\":0.6116411999999999959953811412560753524303436279296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, no, I'm glad they stuck up for us.\",\"start\":1473127,\"end\":1477211,\"confidence\":0.69683930000000005033911065766005776822566986083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's tend to what happens with bullies though, isn't it?\",\"start\":1477389,\"end\":1479554,\"confidence\":0.63875300000000001521271997262374497950077056884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They don't like it when people stand up to them.\",\"start\":1479651,\"end\":1481380,\"confidence\":0.74827385000000001813447170206927694380283355712890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, they're afraid, aren't they?\",\"start\":1481445,\"end\":1482996,\"confidence\":0.6343353400000000252845211434760130941867828369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the staff treat you at Calder House?\",\"start\":1493375,\"end\":1495904,\"confidence\":0.88619137000000003379085455890162847936153411865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think the staff were doing it to that kid, apart from that man.\",\"start\":1500073,\"end\":1506693,\"confidence\":0.69812149999999995042543332601781003177165985107421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I think the staff, the other staff were all right.\",\"start\":1507874,\"end\":1510920,\"confidence\":0.75423545000000002946904942291439510881900787353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you say apart from that man, can you remember his name at all?\",\"start\":1511948,\"end\":1515837,\"confidence\":0.7720197399999999543496187470736913383007049560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't, no, I can't remember his name.\",\"start\":1515901,\"end\":1517861,\"confidence\":0.704149099999999972254727254039607942104339599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there any descriptive features that you remember at all?\",\"start\":1518539,\"end\":1521544,\"confidence\":0.876677499999999998436805981327779591083526611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh, like, did he have any tattoos?\",\"start\":1524100,\"end\":1525789,\"confidence\":0.8596821999999999519559423788450658321380615234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"A big man, just a big man.\",\"start\":1526208,\"end\":1527882,\"confidence\":0.62679373999999998812171497775125317275524139404296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Fat man.\",\"start\":1528558,\"end\":1529057,\"confidence\":0.87823890000000004452118673725635744631290435791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's what I can explain.\",\"start\":1529202,\"end\":1532421,\"confidence\":0.7850953000000000514546627528034150600433349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Horrible face.\",\"start\":1533660,\"end\":1534292,\"confidence\":0.9695583599999999524499116887454874813556671142578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Horrible looking face.\",\"start\":1534858,\"end\":1535823,\"confidence\":0.97510569999999996415596115184598602354526519775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, quite a scary man.\",\"start\":1537340,\"end\":1541793,\"confidence\":0.57925283999999999107188841662718914449214935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I just can't remember his name.\",\"start\":1545180,\"end\":1547327,\"confidence\":0.539176499999999947476680972613394260406494140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":1548180,\"end\":1549146,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was, um, sorry, there's some things that things can\\u2014 did he have any, did he have any hair or anything like that?\",\"start\":1549259,\"end\":1558392,\"confidence\":0.71380549999999998167510284474701620638370513916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did he have long or short hair?\",\"start\":1558521,\"end\":1560068,\"confidence\":0.9222852599999999956281726554152555763721466064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I think he was kind of bald, slightly bald.\",\"start\":1560294,\"end\":1570660,\"confidence\":0.5855852999999999752844814793206751346588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean.\",\"start\":1571031,\"end\":1575419,\"confidence\":0.719881800000000016126477930811233818531036376953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":1575958,\"end\":1582725,\"confidence\":0.708617700000000017013235265039838850498199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next question may be a bit distressing, so just try and answer it in the best way you possibly can.\",\"start\":1583387,\"end\":1589503,\"confidence\":0.59602122999999995744957459464785642921924591064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anything happen to you there that you now consider abuse, neglect, or harmful?\",\"start\":1590590,\"end\":1596121,\"confidence\":0.7806971700000000513597342433058656752109527587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Remember that, man?\",\"start\":1597153,\"end\":1598733,\"confidence\":0.76853614999999997348112401596154086291790008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's the boost.\",\"start\":1599329,\"end\":1600699,\"confidence\":0.5225535999999999514642468056990765035152435302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean?\",\"start\":1601403,\"end\":1604437,\"confidence\":0.7394311399999999867560518396203406155109405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, hold on one second.\",\"start\":1605357,\"end\":1606907,\"confidence\":0.68319249999999998035349335623322986066341400146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's a red one.\",\"start\":1611950,\"end\":1612688,\"confidence\":0.67558240000000002734026338657713495194911956787109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it.\",\"start\":1621110,\"end\":1628709,\"confidence\":0.7075770999999999588681021123193204402923583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on one moment.\",\"start\":1630639,\"end\":1632825,\"confidence\":0.76652430000000004728377689389162696897983551025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Nothing was done about it.\",\"start\":1639742,\"end\":1640778,\"confidence\":0.7458436999999999983401721692644059658050537109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":1641425,\"end\":1641927,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did you experience\\u2014 looking back, did you experience anything that you'd now consider as physical or emotional abuse?\",\"start\":1642073,\"end\":1651285,\"confidence\":0.56206560000000005405951242209994234144687652587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole.\",\"start\":1655483,\"end\":1665818,\"confidence\":0.7575924400000000336063976646983064711093902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I would get out the door, and the abattoir, he says, 'I was just coming to get you,' because they were all seeing the looks through the keyhole.\",\"start\":1666012,\"end\":1674037,\"confidence\":0.81901440000000003127667014268808998167514801025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second.\",\"start\":1675164,\"end\":1675808,\"confidence\":0.64591235000000002397513299001730047166347503662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I didn't think it was just me, it was other ones.\",\"start\":1677290,\"end\":1679480,\"confidence\":0.66709450000000003466738007773528806865215301513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what he was doing to the other ones.\",\"start\":1679544,\"end\":1681522,\"confidence\":0.7115517000000000091830543169635348021984100341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Friends.\",\"start\":1682933,\"end\":1683257,\"confidence\":0.695427000000000017365664461976848542690277099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole.\",\"start\":1683419,\"end\":1693763,\"confidence\":0.73732834999999996572483951240428723394870758056640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that'd be stressful, that'd be stressful in the morning.\",\"start\":1698655,\"end\":1701463,\"confidence\":0.7014055999999999624350266458350233733654022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, get my clothes on and all that, mate.\",\"start\":1702286,\"end\":1705579,\"confidence\":0.7496536400000000099907992989756166934967041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The thought of him just looking through that keyhole, just put a housecoat up.\",\"start\":1706747,\"end\":1710053,\"confidence\":0.67477149999999996854427308790036477148532867431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm sure my hangar could take it, you know what I mean?\",\"start\":1710290,\"end\":1713600,\"confidence\":0.6562672000000000505082198287709616124629974365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":1714036,\"end\":1715085,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"This may\\u2014 moving on to the next question.\",\"start\":1721340,\"end\":1723509,\"confidence\":0.88523143999999998055017158549162559211254119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability.\",\"start\":1723685,\"end\":1731415,\"confidence\":0.71809120000000004058193781020236201584339141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And who was involved or responsible for the abuse that you endured at your time in Calder House?\",\"start\":1731897,\"end\":1738315,\"confidence\":0.732095099999999998630073605454526841640472412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That would have been the workers, maybe.\",\"start\":1744553,\"end\":1748237,\"confidence\":0.77966539999999995291801724306424148380756378173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":1748336,\"end\":1748729,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Then there was used to be a room you could get in, so that would be the heat, like the hedge one.\",\"start\":1757219,\"end\":1762145,\"confidence\":0.843840099999999981861265041516162455081939697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say that again.\",\"start\":1762988,\"end\":1763685,\"confidence\":0.6831715000000000426183532908908091485500335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It would be the hedge one, the room you'd get in, a room with a hedge in.\",\"start\":1764268,\"end\":1768364,\"confidence\":0.8870793999999999623895519107463769614696502685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A headroom, did you say?\",\"start\":1770204,\"end\":1771373,\"confidence\":0.80992823999999996598120333146653138101100921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, they were the head person.\",\"start\":1771763,\"end\":1773355,\"confidence\":0.685287100000000037880454328842461109161376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Head pressing?\",\"start\":1774362,\"end\":1774979,\"confidence\":0.8280127999999999932612126940512098371982574462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":1776690,\"end\":1776706,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A head pressing room?\",\"start\":1777677,\"end\":1778762,\"confidence\":0.8352332000000000089556806415203027427196502685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, the head worker.\",\"start\":1779620,\"end\":1787468,\"confidence\":0.55269840000000003410463023101328872144222259521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The head worker?\",\"start\":1788920,\"end\":1789776,\"confidence\":0.79869025999999998521872157652978785336017608642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":1790276,\"end\":1790405,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know how you would go to the staff room?\",\"start\":1790760,\"end\":1792598,\"confidence\":0.74994475000000004882849680143408477306365966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1794085,\"end\":1794313,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, they would have a staff room in their cell, so you would go to them.\",\"start\":1794982,\"end\":1798095,\"confidence\":0.89997183999999996739660446110065095126628875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Get in, bother me or whatever.\",\"start\":1798313,\"end\":1800987,\"confidence\":0.60916899999999996051514017381123267114162445068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, were there any, um, apologies, hold on.\",\"start\":1805937,\"end\":1818313,\"confidence\":0.7192602999999999635605263392790220677852630615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so the next question, try to take your time with answering the question.\",\"start\":1820992,\"end\":1824618,\"confidence\":0.81900804999999998745607854289119131863117218017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And if you would like to take a moment before answering the question, that is perfectly fine.\",\"start\":1825403,\"end\":1829064,\"confidence\":0.569779000000000035441871659713797271251678466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you give one clear example of what happened?\",\"start\":1830285,\"end\":1833448,\"confidence\":0.7927551999999999932100536170764826238155364990234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As in, sorry, could you give one clear example of the abuse that you were a victim to?\",\"start\":1834620,\"end\":1840577,\"confidence\":0.81782067000000002732207349254167638719081878662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where and when did it occur?\",\"start\":1841364,\"end\":1842777,\"confidence\":0.8711607999999999574214371023117564618587493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened before the abuse started, during the abuse, and afterwards?\",\"start\":1843852,\"end\":1849536,\"confidence\":0.5102573599999999931497995930840261280536651611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, me and my sister had run away, so\\u2014 You had run away, sorry?\",\"start\":1854154,\"end\":1859264,\"confidence\":0.60908799999999996277466607352835126221179962158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too.\",\"start\":1859601,\"end\":1866560,\"confidence\":0.81910263999999999295908992280601523816585540771484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them.\",\"start\":1867316,\"end\":1876246,\"confidence\":0.8860704299999999644654735675430856645107269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it started from them running away?\",\"start\":1878272,\"end\":1879858,\"confidence\":0.6984111699999999700594344176352024078369140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Nice.\",\"start\":1880035,\"end\":1881006,\"confidence\":0.7344969999999999554773921772721223533153533935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what happened, um, following you not telling them about the two girls running away?\",\"start\":1885939,\"end\":1891030,\"confidence\":0.73181653000000002062819248749292455613613128662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I was with them.\",\"start\":1893960,\"end\":1894656,\"confidence\":0.79517614999999997049684452576912008225917816162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was there.\",\"start\":1895188,\"end\":1895590,\"confidence\":0.6748336999999999807897665959899313747882843017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was the one to go because I think I was getting it.\",\"start\":1895751,\"end\":1898165,\"confidence\":0.6263313999999999825973873157636262476444244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought I was getting it.\",\"start\":1898986,\"end\":1901047,\"confidence\":0.589300900000000016376588973798789083957672119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was to go to another place.\",\"start\":1902600,\"end\":1904818,\"confidence\":0.82422300000000003894484734701109118759632110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was the one on Perth, I think.\",\"start\":1904980,\"end\":1909723,\"confidence\":0.86444043999999997662797568409587256610393524169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1910047,\"end\":1910321,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away?\",\"start\":1913116,\"end\":1927916,\"confidence\":0.68372060000000001167563823400996625423431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, the staff was at the front, in the front inside, so we were at the back.\",\"start\":1928077,\"end\":1932094,\"confidence\":0.79648280000000004630322791854268871247768402099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I wasn't supposed to be looking after them.\",\"start\":1934056,\"end\":1938083,\"confidence\":0.82869387000000005460975671667256392538547515869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's what I said.\",\"start\":1940246,\"end\":1941291,\"confidence\":0.6909026499999999515466697630472481250762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said I was never seen them disappearing.\",\"start\":1941471,\"end\":1943496,\"confidence\":0.65539840000000004760494221045519225299358367919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought they was at the front.\",\"start\":1944930,\"end\":1946160,\"confidence\":0.7110618399999999450500354214455001056194305419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even remember the two lasses' names.\",\"start\":1960517,\"end\":1965346,\"confidence\":0.8170897999999999772313685753033496439456939697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine, don't worry about remembering their names.\",\"start\":1966350,\"end\":1969200,\"confidence\":0.56055469999999996133510649087838828563690185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you couldn't see them in the queue and they got away from the\\u2014 Aye, but they got caught that night and was back.\",\"start\":1969328,\"end\":1977599,\"confidence\":0.6826294699999999604500544592156074941158294677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never got to see them for a few days.\",\"start\":1979128,\"end\":1981633,\"confidence\":0.62826234000000003021568772965110838413238525390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if they get back, I don't know.\",\"start\":1982169,\"end\":1984413,\"confidence\":0.58863180000000003833093842331436462700366973876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As bad as it might be in the dead of the afternoon, I mean.\",\"start\":1998129,\"end\":2000527,\"confidence\":0.82981782999999997851858779540634714066982269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2001107,\"end\":2001960,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you tell me what happened?\",\"start\":2021730,\"end\":2023439,\"confidence\":0.78690499999999996560973158921115100383758544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What if there's anything that happened to yourself in relation to any abuse, in your own words?\",\"start\":2023519,\"end\":2028154,\"confidence\":0.64827365000000003458779929133015684783458709716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, I think I'd class that as abuse.\",\"start\":2031630,\"end\":2033993,\"confidence\":0.83983980000000002519300323911011219024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What, witnessing that?\",\"start\":2035510,\"end\":2036527,\"confidence\":0.664918539999999946843445286503992974758148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That bang.\",\"start\":2037167,\"end\":2037775,\"confidence\":0.494835399999999980824583190042176283895969390869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And there was anything else what happened to you while she was at Calder House?\",\"start\":2039431,\"end\":2044775,\"confidence\":0.87751520000000005072848807685659267008304595947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, just the, the man.\",\"start\":2046540,\"end\":2049228,\"confidence\":0.64787099999999997468336232486763037741184234619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay, that's fine.\",\"start\":2049373,\"end\":2052465,\"confidence\":0.74913602999999995279978293183376081287860870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, did this happen often?\",\"start\":2052996,\"end\":2054429,\"confidence\":0.79622640000000000082280848801019601523876190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, was it over a specific period of time?\",\"start\":2055257,\"end\":2057282,\"confidence\":0.86544140000000002732605253186193294823169708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that.\",\"start\":2057690,\"end\":2073371,\"confidence\":0.8741282999999999692164465159294195473194122314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The stress of getting\\u2014 going to get washed and come back and change and all that.\",\"start\":2073989,\"end\":2078210,\"confidence\":0.5485464300000000292811819235794246196746826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, one second, I might just catch up on the notes.\",\"start\":2080417,\"end\":2082376,\"confidence\":0.682948600000000016763124222052283585071563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"then it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty.\",\"start\":2115696,\"end\":2122175,\"confidence\":0.50511472999999995625586279857088811695575714111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did it ever change, or did it get\\u2014 or did it become worse?\",\"start\":2123997,\"end\":2127063,\"confidence\":0.749896899999999977382003635284490883350372314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was just the same all the time, every day.\",\"start\":2128614,\"end\":2131853,\"confidence\":0.59940267000000002628468109833193011581897735595703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, no problem.\",\"start\":2132647,\"end\":2133441,\"confidence\":0.58404650000000002396660647718817926943302154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I would manage to get this to taste now.\",\"start\":2138892,\"end\":2141922,\"confidence\":0.64130659999999994891339838432031683623790740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What immediate effects did you experience?\",\"start\":2144424,\"end\":2146790,\"confidence\":0.8302849500000000215749196286196820437908172607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean?\",\"start\":2147584,\"end\":2156544,\"confidence\":0.8039720999999999673235606678645126521587371826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2157821,\"end\":2158063,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And did you experience any sleeping issues whilst you were at Calder House?\",\"start\":2174451,\"end\":2178648,\"confidence\":0.77100420000000002840323531927424483001232147216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Any bedwetting, any running away, or behaviour, or school changes?\",\"start\":2178987,\"end\":2182748,\"confidence\":0.74069905000000002548432576077175326645374298095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just\\u2014 just before the care home, I was stressed all the time.\",\"start\":2185826,\"end\":2189987,\"confidence\":0.7229069999999999662776417608256451785564422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just want to tell him Sorry, could you just repeat that for me, Theresa?\",\"start\":2191713,\"end\":2197008,\"confidence\":0.599073769999999949931179799023084342479705810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle because I would never get back to my mum and dad.\",\"start\":2197169,\"end\":2207505,\"confidence\":0.697917939999999958899934426881372928619384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's what I thought.\",\"start\":2207570,\"end\":2208427,\"confidence\":0.80913749999999995399235785953351296484470367431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened.\",\"start\":2209026,\"end\":2217758,\"confidence\":0.5686035000000000394493326894007623195648193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so I was like, well, I says, I can't tell him, dude.\",\"start\":2217855,\"end\":2221958,\"confidence\":0.68262345000000002048778924290672875940799713134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said, so I had that all in my head the whole time I was in the homes, you know what I mean?\",\"start\":2222022,\"end\":2227243,\"confidence\":0.69315219999999999611617340633529238402843475341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I couldn't tell them anything that happened outside the house, outside, you know what I mean?\",\"start\":2227356,\"end\":2231840,\"confidence\":0.61483765000000001332836063738795928657054901123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":2232340,\"end\":2233226,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that, because I was too feared in case I wasn't gonna get out at all.\",\"start\":2233500,\"end\":2237350,\"confidence\":0.54283464000000003490953304208233021199703216552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar?\",\"start\":2266183,\"end\":2277131,\"confidence\":0.52340054999999996443449390426394529640674591064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, like, the two girls would know nothing, do you know what I mean?\",\"start\":2277758,\"end\":2283941,\"confidence\":0.54701966000000001866254706328618340194225311279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The two girls who ran away?\",\"start\":2284102,\"end\":2285226,\"confidence\":0.70184400000000002339817228858009912073612213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, the two girls that ran away plus more other girls there would know about that man.\",\"start\":2286655,\"end\":2292100,\"confidence\":0.68776559999999997696562559212907217442989349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'd probably hear that to somebody else, you know what I mean?\",\"start\":2297576,\"end\":2299884,\"confidence\":0.663087369999999953762426230241544544696807861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I don't remember his name on that.\",\"start\":2300702,\"end\":2303443,\"confidence\":0.72996110000000002937525778179406188428401947021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man.\",\"start\":2304148,\"end\":2318399,\"confidence\":0.71248520000000004070983550263918004930019378662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And if you\\u2014 if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was.\",\"start\":2318592,\"end\":2330600,\"confidence\":0.87867960000000000508890707351383753120899200439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, I know.\",\"start\":2330600,\"end\":2331680,\"confidence\":0.50136703000000004681879772761021740734577178955078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So it's, it's, it's, it's okay.\",\"start\":2331680,\"end\":2334460,\"confidence\":0.76662653999999996745629005090449936687946319580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not too much of a big issue if you can't remember his name or not.\",\"start\":2334460,\"end\":2338540,\"confidence\":0.6604743600000000380845222025527618825435638427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, right.\",\"start\":2338540,\"end\":2340540,\"confidence\":0.6017550000000000398614474761416204273700714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, the whole\\u2014 if somebody else is saying that, they'll probably remember his name.\",\"start\":2340540,\"end\":2345140,\"confidence\":0.6941300999999999721268295616027899086475372314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've just had that much in my head when I was young, do you know what I mean?\",\"start\":2345140,\"end\":2348740,\"confidence\":0.61976869999999995020090182151761837303638458251953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That much going on that I just can't even remember his name.\",\"start\":2349080,\"end\":2353600,\"confidence\":0.56393163999999995628087390286964364349842071533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't know he was\\u2014 I never let him near me anyway.\",\"start\":2354300,\"end\":2356960,\"confidence\":0.495128869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's That's the main thing, you know what I mean?\",\"start\":2357000,\"end\":2358398,\"confidence\":0.7666946599999999722996335549396462738513946533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you didn't let him near you.\",\"start\":2358448,\"end\":2360074,\"confidence\":0.592593499999999995253574525122530758380889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":2373518,\"end\":2373679,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so this is the next question, Theresa.\",\"start\":2377060,\"end\":2381140,\"confidence\":0.79897960000000001201669874717481434345245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you tell anyone or try to get any help while she was in the house?\",\"start\":2381205,\"end\":2386523,\"confidence\":0.82130723999999999396237626569927670061588287353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I had told them, I tell them about him doing that to me, but they never done anything about it because he was still there.\",\"start\":2387262,\"end\":2395017,\"confidence\":0.58419790000000004770441819346160627901554107666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so in relation to you doing\\u2014 you saying him doing that to you, is that referencing to him making you do a handstand outside?\",\"start\":2395829,\"end\":2404660,\"confidence\":0.8897340000000000248547848968883045017719268798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":2405165,\"end\":2405491,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I told them all that.\",\"start\":2405605,\"end\":2406631,\"confidence\":0.64324630000000004859117552769021131098270416259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said I can't because I've not got any pants on.\",\"start\":2407866,\"end\":2409964,\"confidence\":0.5842528000000000165670144269824959337711334228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He says, well, do it.\",\"start\":2410161,\"end\":2410915,\"confidence\":0.7573854300000000261405830315197817981243133544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Polishing me boots.\",\"start\":2411616,\"end\":2412888,\"confidence\":0.74653139999999995612967040869989432394504547119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was during the night.\",\"start\":2413419,\"end\":2422632,\"confidence\":0.7985025599999999723621613156865350902080535888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was about 12 o'clock at night to 2 in the morning.\",\"start\":2423053,\"end\":2427694,\"confidence\":0.90776149999999999895550217843265272676944732666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was outside for 2 hours with him?\",\"start\":2428740,\"end\":2430492,\"confidence\":0.87470435999999995857479007099755108356475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":2430946,\"end\":2431206,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"To polish his boots.\",\"start\":2431936,\"end\":2433056,\"confidence\":0.73023519999999997320827560542966239154338836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"To polish his boots or yours?\",\"start\":2434209,\"end\":2435621,\"confidence\":0.83592820000000001012807615552446804940700531005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, there was 20 pair of boots.\",\"start\":2435913,\"end\":2437925,\"confidence\":0.7630349400000000503752062286366708576679229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Obviously everybody else's boots.\",\"start\":2438314,\"end\":2439693,\"confidence\":0.4906932999999999989171328707016073167324066162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to polish more.\",\"start\":2440400,\"end\":2441769,\"confidence\":0.769113799999999958600938043673522770404815673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I don't know if that punishment was for the lassies running away.\",\"start\":2449860,\"end\":2453219,\"confidence\":0.5604590000000000404867250836105085909366607666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":2453300,\"end\":2453933,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You don't know why you received that punishment?\",\"start\":2456980,\"end\":2459834,\"confidence\":0.6474284999999999623554458594298921525478363037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":2459931,\"end\":2459948,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":2460094,\"end\":2461034,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish.\",\"start\":2464317,\"end\":2472884,\"confidence\":0.51327990000000001113988901124685071408748626708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this, um, did you polish the boots before or after he made you do the handstand?\",\"start\":2473352,\"end\":2478799,\"confidence\":0.87491660000000004426823352332576178014278411865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on.\",\"start\":2479692,\"end\":2484090,\"confidence\":0.525500239999999951834297462482936680316925048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he tried to get me to do it, and I said, no, I'm not getting any pants on.\",\"start\":2484750,\"end\":2488746,\"confidence\":0.50793016000000001941572236319188959896564483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I think my nightie was see-through and all, do you know what I mean?\",\"start\":2489443,\"end\":2494575,\"confidence\":0.79270680000000004472582304515526629984378814697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he would have known I never had any pants on.\",\"start\":2494641,\"end\":2496651,\"confidence\":0.68514229999999998188542349453200586140155792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2496912,\"end\":2497092,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second.\",\"start\":2498173,\"end\":2505604,\"confidence\":0.64591235000000002397513299001730047166347503662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, this is gnaehandant.\",\"start\":2510580,\"end\":2511621,\"confidence\":0.5731464600000000242374653680599294602870941162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It is, unfortunately.\",\"start\":2516067,\"end\":2518929,\"confidence\":0.80350803999999997895287151550292037427425384521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next question would be, what was different at your placement at Calder House compared to the others?\",\"start\":2528779,\"end\":2536737,\"confidence\":0.9124923000000000339326788889593444764614105224609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, I didn't like Calder House.\",\"start\":2541584,\"end\":2543298,\"confidence\":0.90205944000000004567851874526240862905979156494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't like any of them actually, apart from Cardris Park because I stayed there and went to school.\",\"start\":2543589,\"end\":2549622,\"confidence\":0.90877306000000002139671551049104891717433929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Say that again for me, please, Theresa.\",\"start\":2552242,\"end\":2553719,\"confidence\":0.74248550000000002047073621724848635494709014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Them all.\",\"start\":2554666,\"end\":2555341,\"confidence\":0.59498689999999998523350086543359793722629547119140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I mean, I like Calderhurst Park.\",\"start\":2555533,\"end\":2557171,\"confidence\":0.7948231999999999519701532335602678358554840087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went out to school.\",\"start\":2557300,\"end\":2558151,\"confidence\":0.8187693400000000121252696771989576518535614013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, in Calderhurst Park.\",\"start\":2559387,\"end\":2560351,\"confidence\":0.82275679999999995484216697150259278714656829833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, we'll, um, we'll get back to that one.\",\"start\":2560447,\"end\":2565232,\"confidence\":0.8693723700000000054188831200008280575275421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We get right in Calderhurst Park.\",\"start\":2565505,\"end\":2567126,\"confidence\":0.6209092000000000499682073495932854712009429931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's the first institution, um, set of questions completed for Calderhouse.\",\"start\":2567175,\"end\":2571911,\"confidence\":0.92101960000000004935571951136807911098003387451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We're going to now move on to Balnahcraig School.\",\"start\":2572891,\"end\":2575026,\"confidence\":0.91324419999999995045669720639125443994998931884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, again, this is going to be\\u2014 is that in care?\",\"start\":2575845,\"end\":2578543,\"confidence\":0.74169004000000005039083816882339306175708770751953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, that's correct.\",\"start\":2579538,\"end\":2580149,\"confidence\":0.66486882999999996624040932147181592881679534912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's, that's when I get the slap for the teacher.\",\"start\":2580197,\"end\":2583649,\"confidence\":0.5062929000000000456793713965453207492828369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay?\",\"start\":2584291,\"end\":2594102,\"confidence\":0.88694030000000001479065758758224546909332275390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":2595450,\"end\":2595916,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So could you please confirm for me the institution's name, the location?\",\"start\":2596398,\"end\":2601327,\"confidence\":0.92068534999999995793729112847358919680118560791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But that name is that institution For Balmer Craig School.\",\"start\":2601391,\"end\":2606143,\"confidence\":0.81647396000000005411578740677214227616786956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to school there, I know.\",\"start\":2608039,\"end\":2609984,\"confidence\":0.80536883999999997474361634886008687317371368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think, I don't know, I think the school was in that building.\",\"start\":2612259,\"end\":2615926,\"confidence\":0.75111972999999998545916923831100575625896453857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, the school, the school was in that building, I think.\",\"start\":2617153,\"end\":2619737,\"confidence\":0.8200202599999999453217469636001624166965484619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In which building?\",\"start\":2620238,\"end\":2620932,\"confidence\":0.850776259999999950878191157244145870208740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The Balmer, whatever you call it.\",\"start\":2621933,\"end\":2623902,\"confidence\":0.83908430000000000514859266331768594682216644287109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, okay, that's fine.\",\"start\":2626302,\"end\":2628098,\"confidence\":0.73180809999999996140473967898287810385227203369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, do you remember the the approximate dates going to, um, Balnahcraig?\",\"start\":2628631,\"end\":2636041,\"confidence\":0.925224299999999999499777914024889469146728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't remember the dates when I went.\",\"start\":2637060,\"end\":2639032,\"confidence\":0.62819119999999994963246763290953822433948516845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember how old you was?\",\"start\":2639275,\"end\":2640518,\"confidence\":0.8498686600000000535004573976038955152034759521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't.\",\"start\":2641276,\"end\":2641922,\"confidence\":0.77191025000000001998756715693161822855472564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I can remember going in when I went.\",\"start\":2642180,\"end\":2644585,\"confidence\":0.77581460000000002086295580738806165754795074462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They took me for new clothes.\",\"start\":2644666,\"end\":2647055,\"confidence\":0.63484912999999998373112930494244210422039031982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, we'll, um, once we've got any questions, we'll have that.\",\"start\":2648550,\"end\":2653600,\"confidence\":0.88544922999999997603737256213207729160785675048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just hold on one moment.\",\"start\":2653907,\"end\":2654733,\"confidence\":0.72599650000000004457234581423108465969562530517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, Theresa.\",\"start\":2654813,\"end\":2655445,\"confidence\":0.551795999999999953189444568124599754810333251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember who placed you there?\",\"start\":2662265,\"end\":2664525,\"confidence\":0.8239514999999999478319523404934443533420562744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My sister came with a social worker.\",\"start\":2670015,\"end\":2672683,\"confidence\":0.8804629999999999956372676024329848587512969970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even remember his name.\",\"start\":2672748,\"end\":2674219,\"confidence\":0.727321499999999954155782688758336007595062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know, no problem.\",\"start\":2674704,\"end\":2676822,\"confidence\":0.5176081999999999627704028171137906610965728759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on.\",\"start\":2676870,\"end\":2677178,\"confidence\":0.6407237599999999755340240881196223199367523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even remember his name.\",\"start\":2678277,\"end\":2679884,\"confidence\":0.727321499999999954155782688758336007595062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The social worker's name.\",\"start\":2679966,\"end\":2681076,\"confidence\":0.7166639999999999677271489417762495577335357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there a helmet chipped up when I said that?\",\"start\":2684024,\"end\":2686152,\"confidence\":0.7813816700000000281534084933809936046600341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You can't remember his name?\",\"start\":2695819,\"end\":2696848,\"confidence\":0.491932599999999997653077343784389086067676544189453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, that would have been\\u2014 oh God, it's a good while.\",\"start\":2697426,\"end\":2700673,\"confidence\":0.647785199999999949938001009286381304264068603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did she bring him or wave to my\\u2014 I think I may have The name of this social worker, and I'm just gonna\\u2014 it'll be surname, so it's just try and confirm to see if this is correct.\",\"start\":2701220,\"end\":2715830,\"confidence\":0.873525499999999954781060296227224171161651611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this social worker, um, a J\\u2014 J. Arnett?\",\"start\":2716630,\"end\":2723816,\"confidence\":0.90431494000000001154404571934719569981098175048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know what the first name would be, but the last name is Arnett.\",\"start\":2727269,\"end\":2729894,\"confidence\":0.83739410000000003009290594491176307201385498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"James Arnett.\",\"start\":2731002,\"end\":2731492,\"confidence\":0.84552700000000002855671255019842647016048431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You believe it's James Arnett?\",\"start\":2732617,\"end\":2733955,\"confidence\":0.8518615000000000492264007334597408771514892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That might be, aye.\",\"start\":2734910,\"end\":2735830,\"confidence\":0.69934660000000004043130275022122077643871307373046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":2741467,\"end\":2743398,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What type of setting was Balna Craig?\",\"start\":2744145,\"end\":2745963,\"confidence\":0.865278800000000014591705621569417417049407958984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was okay.\",\"start\":2747164,\"end\":2748462,\"confidence\":0.819333700000000053620397011400200426578521728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was an olderish man.\",\"start\":2749598,\"end\":2750944,\"confidence\":0.879069270000000013709495760849677026271820068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It had had it with his wife.\",\"start\":2751010,\"end\":2753197,\"confidence\":0.74053840000000004106794904146227054297924041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, sorry, Theresa, it's not about James.\",\"start\":2754638,\"end\":2756674,\"confidence\":0.6316972400000000487096940560149960219860076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, I said what type of setting was Balna Craig?\",\"start\":2756804,\"end\":2760142,\"confidence\":0.81835679999999999534310290982830338180065155029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was\\u2014 I did have a room in my cell.\",\"start\":2762287,\"end\":2765089,\"confidence\":0.88468473999999996948417901876382529735565185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I think I did.\",\"start\":2768780,\"end\":2769924,\"confidence\":0.6807722000000000495134599987068213522434234619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think I did room in my cell there.\",\"start\":2770005,\"end\":2771632,\"confidence\":0.87505144000000001369699020870029926300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a residential school.\",\"start\":2772679,\"end\":2773759,\"confidence\":0.5379319000000000183803194886422716081142425537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":2776778,\"end\":2776810,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how long was you there, Father?\",\"start\":2779014,\"end\":2780478,\"confidence\":0.87085500000000004572342504616244696080684661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her.\",\"start\":2780542,\"end\":2790759,\"confidence\":0.67709589999999997278479213491664268076419830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they went laughing to you, they thought that.\",\"start\":2792359,\"end\":2794994,\"confidence\":0.66162909999999997001651763639529235661029815673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But she was the\\u2014 what would you call that?\",\"start\":2795124,\"end\":2797857,\"confidence\":0.8104592600000000146565071190707385540008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you phoned it back to her?\",\"start\":2798730,\"end\":2800035,\"confidence\":0.83332276000000005122814172864309512078762054443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I phoned it back.\",\"start\":2800840,\"end\":2801469,\"confidence\":0.7639956500000000261252353084273636341094970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said, what are you doing that for?\",\"start\":2801517,\"end\":2803854,\"confidence\":0.7154202499999999798063754496979527175426483154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I just phoned it back to her and they were all going like, oh, she'll kill you.\",\"start\":2805070,\"end\":2809808,\"confidence\":0.74447260000000003987707941632834263145923614501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I said, well, I said, you help me, we ask for her hand back.\",\"start\":2810844,\"end\":2814070,\"confidence\":0.85321784000000000514063458467717282474040985107421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said, I'm not fit for Yeah, do you know what I mean?\",\"start\":2815305,\"end\":2818522,\"confidence\":0.732449649999999952143525661085732281208038330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to stick up for myself.\",\"start\":2818586,\"end\":2821591,\"confidence\":0.64869403999999997179060073904111050069332122802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And we were nearly never get a weekend that weekend, so they were\\u2014 I was at the\\u2014 but they were doing it at the train station, and that's when I ran away.\",\"start\":2822043,\"end\":2830255,\"confidence\":0.55630462999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never went back, and I went back to that one.\",\"start\":2830466,\"end\":2832844,\"confidence\":0.6306153500000000189373849934781901538372039794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man.\",\"start\":2833523,\"end\":2854447,\"confidence\":0.5203596999999999805908146299771033227443695068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know why we were there, but it's because we were\\u2014 it was one of the lassies was based at Johnstone that we ran away with, so we went to her back.\",\"start\":2854639,\"end\":2866729,\"confidence\":0.85832750000000002099653784171096049249172210693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that.\",\"start\":2869438,\"end\":2876363,\"confidence\":0.57052844999999996478123875931487418711185455322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So did the\\u2014 did you get slapped following throwing the toast?\",\"start\":2876603,\"end\":2882197,\"confidence\":0.61966014000000002592827286207466386258602142333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, no, that was another incident.\",\"start\":2883303,\"end\":2885852,\"confidence\":0.51836680000000001644622216190327890217304229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was in the morning when I first went in and she helped me with the toast.\",\"start\":2885948,\"end\":2891735,\"confidence\":0.78545253999999997684966501765302382409572601318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I went in to get my breakfast and she helped me with the toast and I helped back.\",\"start\":2891815,\"end\":2895165,\"confidence\":0.5995399999999999618438550896826200187206268310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Because I wasn't even then yet.\",\"start\":2896211,\"end\":2897895,\"confidence\":0.72223559999999997760511405431316234171390533447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, yeah, of course.\",\"start\":2898576,\"end\":2901021,\"confidence\":0.63677390000000000380708797820261679589748382568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll move on to the next question in relation to Balnah Craig.\",\"start\":2901086,\"end\":2904567,\"confidence\":0.9292908300000000121343646242166869342327117919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So in a few sentences, what was your ordinary daily life like at Balnah Craig?\",\"start\":2904632,\"end\":2911419,\"confidence\":0.9195022600000000156938995132804848253726959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think we used to get in the garden sometimes.\",\"start\":2916561,\"end\":2918264,\"confidence\":0.8704415599999999475500089829438365995883941650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There must have been swings or something there.\",\"start\":2919563,\"end\":2922288,\"confidence\":0.7444604999999999694892949264612980186939239501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There must have been a park or something that we went to.\",\"start\":2922725,\"end\":2925509,\"confidence\":0.84183770000000002209361582572455517947673797607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then at the classroom, aye, the classroom was that when that man hurt me, slapped my face.\",\"start\":2928748,\"end\":2934374,\"confidence\":0.8051533699999999793561755723203532397747039794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what for, he was a teagie and I was a hood.\",\"start\":2936042,\"end\":2938959,\"confidence\":0.6007453000000000375990794054814614355564117431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, he was a hood and I was a teagie because I came from Lennoxtown.\",\"start\":2939588,\"end\":2943344,\"confidence\":0.775983899999999948704498820006847381591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was a hood because he came from Kirkcaldy and I came from Lennoxtown.\",\"start\":2943763,\"end\":2949095,\"confidence\":0.7616163000000000238287611864507198333740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that's how far he was travelled, and it was Mr. Air.\",\"start\":2949400,\"end\":2953220,\"confidence\":0.8720676000000000538392441740143112838268280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember his name.\",\"start\":2953220,\"end\":2954480,\"confidence\":0.79606980000000004960014621246955357491970062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember his name.\",\"start\":2954640,\"end\":2957280,\"confidence\":0.79606980000000004960014621246955357491970062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, uh, what was your name, Miss Theresa?\",\"start\":2957280,\"end\":2961080,\"confidence\":0.90116410000000002344933136555482633411884307861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. Air.\",\"start\":2961080,\"end\":2962400,\"confidence\":0.69471126999999999185320120886899530887603759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr. Air.\",\"start\":2962400,\"end\":2963580,\"confidence\":0.69471126999999999185320120886899530887603759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We knew he was working for the school where I went to.\",\"start\":2963580,\"end\":2969520,\"confidence\":0.85127169999999996452544337444123812019824981689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and was that\\u2014 was that\\u2014 is that Mr. Air as in like Ayrshire?\",\"start\":2969520,\"end\":2972890,\"confidence\":0.8955102999999999813240947332815267145633697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that meant the man's name, Mr. Air.\",\"start\":2973740,\"end\":2976560,\"confidence\":0.74829990000000001781899072739179246127605438232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr?\",\"start\":2976560,\"end\":2985514,\"confidence\":0.80442709999999995051922496713814325630664825439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just Mr. Ayr.\",\"start\":2985723,\"end\":2987382,\"confidence\":0.79811584999999996004049762632348574697971343994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, that's fine.\",\"start\":2987946,\"end\":2988930,\"confidence\":0.76803549999999998210142848620307631790637969970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so it was Mr. Ayr who slapped you?\",\"start\":2989466,\"end\":2992564,\"confidence\":0.69640170000000001238049662788398563861846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mm-hmm.\",\"start\":2994520,\"end\":2994945,\"confidence\":0.71720773000000004326892621975275687873363494873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here.\",\"start\":3005942,\"end\":3014392,\"confidence\":0.5828111000000000263554511548136360943317413330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But none of my dad could do right enough.\",\"start\":3014617,\"end\":3016547,\"confidence\":0.59008782999999997986861899335053749382495880126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean?\",\"start\":3017256,\"end\":3028445,\"confidence\":0.55617010000000000058406612879480235278606414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3029092,\"end\":3029319,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think actually he ended up losing his job.\",\"start\":3044346,\"end\":3046780,\"confidence\":0.73514970000000001704165697447024285793304443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, rightfully so.\",\"start\":3051116,\"end\":3052554,\"confidence\":0.60515949999999996133936974729294888675212860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, um, what was the\\u2014 did you provide any clothing when you went to Balmacraig?\",\"start\":3054498,\"end\":3058385,\"confidence\":0.8974360999999999588538912576041184365749359130859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, they took me down the shops.\",\"start\":3060840,\"end\":3062491,\"confidence\":0.498458149999999988732923839052091352641582489013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They took me down the shops, bought me school uniform and clothes to wear.\",\"start\":3063609,\"end\":3070769,\"confidence\":0.6707043599999999994309973772033117711544036865234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So that was over the moon.\",\"start\":3076250,\"end\":3077651,\"confidence\":0.9150253999999999887648982621612958610057830810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were they clean clothes?\",\"start\":3080510,\"end\":3081661,\"confidence\":0.85057050000000000711253278495860286056995391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were brand new clothes, aye.\",\"start\":3082106,\"end\":3083619,\"confidence\":0.718722599999999989250909493421204388141632080078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So I was over the moon because I hadn't had that for a long time, do you know what I mean?\",\"start\":3086384,\"end\":3090593,\"confidence\":0.85646962999999998178424220895976759493350982666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I thought it was my birthday.\",\"start\":3093728,\"end\":3097969,\"confidence\":0.63509314999999999518109916607500053942203521728515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's Christmas.\",\"start\":3100981,\"end\":3102156,\"confidence\":0.5407913300000000145217882163706235587596893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought it was putting back all these clothes and that, you know what I mean?\",\"start\":3102269,\"end\":3105167,\"confidence\":0.6694248000000000420328660766244865953922271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course, of course.\",\"start\":3105489,\"end\":3106938,\"confidence\":0.529758100000000009544010026729665696620941162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Actually getting brand new clothes, that was the one.\",\"start\":3107276,\"end\":3109578,\"confidence\":0.76211773999999998796539557588403113186359405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean?\",\"start\":3110180,\"end\":3117938,\"confidence\":0.487036230000000014417338434213888831436634063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3118373,\"end\":3118809,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was you, um, how was your contact like with your family in the school?\",\"start\":3118938,\"end\":3122273,\"confidence\":0.88476056000000002921268560385215096175670623779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it easily accessible to contact your family if you wanted to?\",\"start\":3122547,\"end\":3126771,\"confidence\":0.88552799999999998181721139189903624355792999267578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, aye, they let you phone.\",\"start\":3127387,\"end\":3129039,\"confidence\":0.6256313000000000013045564628555439412593841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They let me phone if I asked.\",\"start\":3129752,\"end\":3131535,\"confidence\":0.709117800000000020332890926511026918888092041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When I asked, nah, they let me phone my dad right away.\",\"start\":3131697,\"end\":3134305,\"confidence\":0.7230199600000000170751945915981195867061614990234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I don't know what, but my dad was too happy and he's like, am I getting away up there then?\",\"start\":3138076,\"end\":3145838,\"confidence\":0.68333860000000001821973683036048896610736846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he's saying, put that man, yes, other man back on.\",\"start\":3146910,\"end\":3150044,\"confidence\":0.80396739999999999870539113544509746134281158447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He must have been saying, is my daughter going to be all right?\",\"start\":3150944,\"end\":3153355,\"confidence\":0.82906424999999994707167161323013715445995330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he says, I'll make sure she's all right and all that.\",\"start\":3153452,\"end\":3156179,\"confidence\":0.67743120000000001112994141294620931148529052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, she'll be fine, do you know what I mean?\",\"start\":3156669,\"end\":3158175,\"confidence\":0.6191084000000000031604940886609256267547607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But so, but we ended up running away.\",\"start\":3158404,\"end\":3160826,\"confidence\":0.53622764000000000539358779860776849091053009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I ended up going to Samson.\",\"start\":3161118,\"end\":3163880,\"confidence\":0.865487340000000049400341595173813402652740478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the staff or other children genuinely treat you?\",\"start\":3169841,\"end\":3173397,\"confidence\":0.602942899999999948335016597411595284938812255859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"They were alright.\",\"start\":3176779,\"end\":3177390,\"confidence\":0.83379930000000002099369567076792009174823760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think because I had stuck up for myself, they were kind of saving me me, do you know what I mean?\",\"start\":3177438,\"end\":3183592,\"confidence\":0.492302830000000024579520641054841689765453338623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Because I'd stuck up, that they were all waiting for me at the train station.\",\"start\":3183688,\"end\":3187808,\"confidence\":0.7078804400000000551784751223749481141567230224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I managed to go on the train and I was saying, bye!\",\"start\":3188050,\"end\":3190903,\"confidence\":0.51160660000000002245457153549068607389926910400390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It's okay.\",\"start\":3203434,\"end\":3205538,\"confidence\":0.7312532000000000476092054668697528541088104248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened.\",\"start\":3205716,\"end\":3215275,\"confidence\":0.5328901999999999805623929205466993153095245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And this was the staff you're referring to?\",\"start\":3216770,\"end\":3218372,\"confidence\":0.76423717000000002119719511028961278498172760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3218456,\"end\":3218623,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, the people in this home, the children.\",\"start\":3219068,\"end\":3223156,\"confidence\":0.7944178600000000312064685203949920833110809326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The children, yeah.\",\"start\":3223960,\"end\":3225425,\"confidence\":0.687912049999999997140776031301356852054595947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That lassie, I hopped back with the toes.\",\"start\":3228890,\"end\":3230609,\"confidence\":0.78527343000000005002192438041674904525279998779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They both sided with her when once they were doing the\\u2014 when they were in the building, they were siding with me.\",\"start\":3231719,\"end\":3240113,\"confidence\":0.839361550000000011806378097389824688434600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The lassie came out, I don't know, she must have been\\u2014 she was I was just sitting.\",\"start\":3240599,\"end\":3245912,\"confidence\":0.82361936999999996178445371697307564318180084228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, how, how, um, how did the staff treat you generally?\",\"start\":3246611,\"end\":3250915,\"confidence\":0.876313450000000049300297177978791296482086181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I think they were just as good as they were.\",\"start\":3252561,\"end\":3254477,\"confidence\":0.91660830000000004247340257279574871063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Except, except obviously for the\\u2014 Yeah.\",\"start\":3256836,\"end\":3259745,\"confidence\":0.7059374000000000481946926811360754072666168212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was, um, there any rules, uh, specific rules What followed with any punishments, isolations, or unsafe arrangements?\",\"start\":3267799,\"end\":3275435,\"confidence\":0.6714847699999999530717786910827271640300750732421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know what the punishment is.\",\"start\":3281742,\"end\":3283227,\"confidence\":0.65740275000000003569056161722983233630657196044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I kind of mean that much.\",\"start\":3283339,\"end\":3284437,\"confidence\":0.71881980000000000874393890626379288733005523681640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine, don't worry.\",\"start\":3285259,\"end\":3287067,\"confidence\":0.75446950000000001512745484433253295719623565673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So the next question, again, this might come across as a bit distressing.\",\"start\":3303268,\"end\":3306525,\"confidence\":0.79408559999999994705177641662885434925556182861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anything happen to you there that you now consider abuse, neglect, or harmful?\",\"start\":3307620,\"end\":3312393,\"confidence\":0.7806971700000000513597342433058656752109527587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And that abuse either be the boy hitting me, him hitting you, aye.\",\"start\":3316795,\"end\":3322500,\"confidence\":0.59198680000000003520455038596992380917072296142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands?\",\"start\":3328865,\"end\":3336231,\"confidence\":0.53879916999999999394077576653216965496540069580078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, he's hot in his hands, slapped my face.\",\"start\":3336281,\"end\":3338988,\"confidence\":0.67676820000000004196039071757695637643337249755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the other girl, it was years.\",\"start\":3347380,\"end\":3348595,\"confidence\":0.81496906000000002290306611030246131122112274169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't, I don't know if she did.\",\"start\":3348709,\"end\":3350330,\"confidence\":0.6886531000000000179994685822748579084873199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He went like, I think he says to her, he says, no, you're too nice to slap.\",\"start\":3350950,\"end\":3354742,\"confidence\":0.63280279999999999862581034903996624052524566650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that life, he was gonna shoot in them, do you know what I mean?\",\"start\":3367931,\"end\":3371209,\"confidence\":0.6946445999999999454388444064534269273281097412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wasn't shooting in them at all.\",\"start\":3371307,\"end\":3372865,\"confidence\":0.71172899999999994502530853424104861915111541748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She was what, sorry?\",\"start\":3374578,\"end\":3375294,\"confidence\":0.5401418000000000052551740736817009747028350830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She was like shooting in them kind of thing.\",\"start\":3375799,\"end\":3377573,\"confidence\":0.65691259999999995766728488888475112617015838623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what the real life she was doing, but she was kind of sitting in with him, do you know what I mean?\",\"start\":3377687,\"end\":3382148,\"confidence\":0.81789509999999998601794004571274854242801666259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but everybody was going to be doing, but he wasn't even going to be doing it with me anyway, do you know what I mean?\",\"start\":3383632,\"end\":3389761,\"confidence\":0.5221687999999999885147872191737405955791473388671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I don't know if that'd be allowed if it was abused or not.\",\"start\":3389958,\"end\":3392351,\"confidence\":0.6429804999999999548521145698032341897487640380859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":3395150,\"end\":3396389,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So, and that was in relation to physical abuse.\",\"start\":3399757,\"end\":3401724,\"confidence\":0.513983599999999984930809659999795258045196533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Looking back, would you say that you was a victim of any emotional abuse or any neglect?\",\"start\":3402292,\"end\":3407410,\"confidence\":0.5973401000000000404810407417244277894496917724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, just the fact that we ended up running away.\",\"start\":3415355,\"end\":3418077,\"confidence\":0.56140529999999999599680222672759555280208587646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't want to go back there.\",\"start\":3418867,\"end\":3420268,\"confidence\":0.92538934999999999941877604214823804795742034912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was one thing, I didn't want to go back.\",\"start\":3420397,\"end\":3422314,\"confidence\":0.6795136999999999982691178956883959472179412841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3423730,\"end\":3424090,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's quite stressful, looking at me back all these years, isn't it?\",\"start\":3445559,\"end\":3448680,\"confidence\":0.85231924000000003349697408339125104248523712158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible.\",\"start\":3449549,\"end\":3459839,\"confidence\":0.56011109999999997288711028886609710752964019775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm gonna try not to intrude on too many questions that might be a bit too distressing.\",\"start\":3460576,\"end\":3466894,\"confidence\":0.56807876000000001592837861608131788671016693115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll only ask if it's necessary.\",\"start\":3467230,\"end\":3468914,\"confidence\":0.81286760000000002346354222027002833783626556396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher.\",\"start\":3469956,\"end\":3475986,\"confidence\":0.73007684999999999941877604214823804795742034912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He hit you with his hands.\",\"start\":3476050,\"end\":3477317,\"confidence\":0.51584090000000004661018238039105199277400970458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap.\",\"start\":3477814,\"end\":3483907,\"confidence\":0.6253206000000000042149395085289143025875091552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And after you ran away, you didn't want to go back.\",\"start\":3484308,\"end\":3486794,\"confidence\":0.56049640000000000572555336475488729774951934814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that's when I went up to the other place, eh, when they caught me.\",\"start\":3490914,\"end\":3496228,\"confidence\":0.79045889999999996433643900672905147075653076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, it was my mum and my sister that caught me and took me to the police station.\",\"start\":3496776,\"end\":3502446,\"confidence\":0.71993560000000000886899442775757052004337310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm actually in that house now.\",\"start\":3502526,\"end\":3504202,\"confidence\":0.8606616000000000266112465396872721612453460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm actually in that now as a house.\",\"start\":3505492,\"end\":3509901,\"confidence\":0.87546723999999997989363009764929302036762237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That is, that is the cop shop where I first came in.\",\"start\":3510664,\"end\":3514054,\"confidence\":0.85605293999999998444394577745697461068630218505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I'm saying?\",\"start\":3514643,\"end\":3515382,\"confidence\":0.7022464999999999957225327307241968810558319091796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But even the police just think you're spoiled, you're a spoiled girl.\",\"start\":3515831,\"end\":3520696,\"confidence\":0.88610789999999994837054373419960029423236846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just to confirm, that was the teacher, was Mr. R, is that right?\",\"start\":3521226,\"end\":3526846,\"confidence\":0.915442899999999948335016597411595284938812255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. R, aha.\",\"start\":3526926,\"end\":3527713,\"confidence\":0.8013898999999999883669943301356397569179534912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all?\",\"start\":3528131,\"end\":3533927,\"confidence\":0.88651555999999998025629110998124815523624420166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know, I don't know.\",\"start\":3534007,\"end\":3535517,\"confidence\":0.52155446999999999224684188448009081184864044189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A lot of the class saw it.\",\"start\":3535565,\"end\":3536817,\"confidence\":0.8186039000000000509515984958852641284465789794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But they all saw it in the classroom.\",\"start\":3546121,\"end\":3547689,\"confidence\":0.64969032999999998256868138923891820013523101806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if it somehow\\u2014 I don't know if it got expelled or whatever, you know what I mean, because all the children did see it.\",\"start\":3547996,\"end\":3556216,\"confidence\":0.5017167000000000154358303916524164378643035888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, I don't know really what happened to you.\",\"start\":3556640,\"end\":3560368,\"confidence\":0.71869229999999995062154312108759768307209014892578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Oh, I'm sorry, that's fine.\",\"start\":3561360,\"end\":3563240,\"confidence\":0.5098795000000000410267375627881847321987152099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And how often\\u2014 I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse?\",\"start\":3563642,\"end\":3578532,\"confidence\":0.6783704999999999873949718676158227026462554931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I just left.\",\"start\":3579341,\"end\":3580732,\"confidence\":0.6679418999999999773109493617084808647632598876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I ran away.\",\"start\":3581056,\"end\":3581476,\"confidence\":0.57574402999999996222157960801268927752971649169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That same day, we was planning to run away, me and these other two lassies.\",\"start\":3584523,\"end\":3590264,\"confidence\":0.65023726000000003910628265657578594982624053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it?\",\"start\":3596299,\"end\":3603320,\"confidence\":0.53004532999999998121865019129472784698009490966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":3603830,\"end\":3604580,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the next\\u2014 I probably wouldn't have done it if he hadn't slapped me.\",\"start\":3604580,\"end\":3608640,\"confidence\":0.53924406000000002503469431758276186883449554443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wouldn't have run away, do you know what I mean?\",\"start\":3608640,\"end\":3611560,\"confidence\":0.67926823999999996761545162371476180851459503173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And we even hatched it up to Aberdeen to get the train.\",\"start\":3611560,\"end\":3614500,\"confidence\":0.815751899999999974255615597940050065517425537109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"We could have been took away or anything.\",\"start\":3614760,\"end\":3617160,\"confidence\":0.7484655000000000057980287238024175167083740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, you don't think of that at the time, do you know what I mean?\",\"start\":3617300,\"end\":3620120,\"confidence\":0.61789700000000002955147238026256673038005828857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, of course not.\",\"start\":3620240,\"end\":3621600,\"confidence\":0.474833730000000009408012147105182521045207977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then we skipped the train and all.\",\"start\":3621600,\"end\":3624440,\"confidence\":0.65847949999999999537436679020174778997898101806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I thought I was going to get into trouble for that too.\",\"start\":3624440,\"end\":3626700,\"confidence\":0.8067372999999999905185177340172231197357177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know what I mean?\",\"start\":3627194,\"end\":3627743,\"confidence\":0.74010830000000005224336518949712626636028289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But you just\\u2014 we just wanted away for them.\",\"start\":3627873,\"end\":3630425,\"confidence\":0.6514270300000000180062897925381548702716827392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Of course, it's completely\\u2014 I mean, the lashes, I'm trying to even remember their names, and I can't because we stayed in a house one night and it was broken, and we did a toast and egg the next day, and you know, the egg was black.\",\"start\":3631362,\"end\":3647617,\"confidence\":0.4904730600000000162452806762303225696086883544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3648261,\"end\":3649000,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh my God, I said, I said, I was so hungry, I ate it.\",\"start\":3649226,\"end\":3652780,\"confidence\":0.40342339999999998756408103872672654688358306884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can name that.\",\"start\":3655182,\"end\":3656178,\"confidence\":0.53698473999999996042475913782254792749881744384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So moving on to the next question.\",\"start\":3656724,\"end\":3659696,\"confidence\":0.8008998000000000505593789057456888258457183837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, Theresa, go on.\",\"start\":3660323,\"end\":3660982,\"confidence\":0.53670629999999996950776903759106062352657318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I see, it's just, I just commit my, command my head to make that ache.\",\"start\":3662010,\"end\":3668758,\"confidence\":0.59148126999999994790613300210679881274700164794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred?\",\"start\":3669336,\"end\":3678896,\"confidence\":0.791863699999999948175855024601332843303680419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Was there any pain\\/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes?\",\"start\":3679298,\"end\":3689276,\"confidence\":0.73826650000000004769873385157552547752857208251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just running away.\",\"start\":3689551,\"end\":3690392,\"confidence\":0.59018946000000005458474561237380839884281158447265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":3691864,\"end\":3694717,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anyone witness it, know about it, or experience something?\",\"start\":3695090,\"end\":3697748,\"confidence\":0.85599009999999997599928747149533592164516448974609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore.\",\"start\":3700517,\"end\":3710020,\"confidence\":0.7065087599999999579125642412691377103328704833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, did anyone\\u2014 did you tell anyone or try to get help when, when the incident occurred?\",\"start\":3710570,\"end\":3729740,\"confidence\":0.724387099999999950483697830350138247013092041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went right into the headmaster.\",\"start\":3730408,\"end\":3732364,\"confidence\":0.769496100000000016194690033444203436374664306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what did the headmaster say in response?\",\"start\":3738529,\"end\":3743510,\"confidence\":0.82464490000000001401758709107525646686553955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He let me phone my dad.\",\"start\":3743751,\"end\":3745442,\"confidence\":0.77835416999999995635306504482286982238292694091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what else did he do?\",\"start\":3747397,\"end\":3748447,\"confidence\":0.71498644000000000087169382823049090802669525146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm trying to think.\",\"start\":3752009,\"end\":3753764,\"confidence\":0.7055397599999999602715661239926703274250030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her.\",\"start\":3753844,\"end\":3759656,\"confidence\":0.516973600000000033105607144534587860107421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Look at her face, my face was pure red.\",\"start\":3759705,\"end\":3761395,\"confidence\":0.5111234000000000055052851166692562401294708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With a slap, do you know what I mean?\",\"start\":3762354,\"end\":3763531,\"confidence\":0.71106879999999994534931602174765430390834808349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he was trying to deny the fact that he'd slapped me, but the full class has seen it.\",\"start\":3763644,\"end\":3768238,\"confidence\":0.566015399999999946345496937283314764499664306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he's sitting trying to deny it in front of\\u2014 right in front of me.\",\"start\":3769920,\"end\":3772705,\"confidence\":0.64986230000000000384119402951910160481929779052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, no, he did slap me.\",\"start\":3772770,\"end\":3774082,\"confidence\":0.65698120000000004292672883821069262921810150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, look, how do you think my face got like that?\",\"start\":3774632,\"end\":3777256,\"confidence\":0.5567672999999999650100335202296264469623565673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think it ended up black and blue with a slap I got, but I did report him.\",\"start\":3779099,\"end\":3785296,\"confidence\":0.59396309999999996609432173499953933060169219970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So yeah, one moment.\",\"start\":3785443,\"end\":3787579,\"confidence\":0.70171004999999997409076968324370682239532470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if he gets sent home.\",\"start\":3799625,\"end\":3801074,\"confidence\":0.556590200000000034918912206194363534450531005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine.\",\"start\":3801139,\"end\":3811656,\"confidence\":0.7203264000000000333301386490347795188426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away.\",\"start\":3816588,\"end\":3821747,\"confidence\":0.6554820500000000382812004318111576139926910400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So then I never seen them again.\",\"start\":3826058,\"end\":3827494,\"confidence\":0.706897600000000014830447980784811079502105712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the headmaster told you that it wouldn't happen again and you'd be safe there?\",\"start\":3829140,\"end\":3833110,\"confidence\":0.74120470000000004962004140907083638012409210205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3833481,\"end\":3833788,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others?\",\"start\":3842378,\"end\":3851018,\"confidence\":0.916922299999999967923258736846037209033966064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was allowed to go out.\",\"start\":3852526,\"end\":3854314,\"confidence\":0.6526720999999999772711589685059152543544769287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, whenever, you know, like a walk.\",\"start\":3856828,\"end\":3859519,\"confidence\":0.8161214599999999652624182999716140329837799072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just round about the buildings right enough, but you were allowed to.\",\"start\":3859568,\"end\":3863338,\"confidence\":0.809196229999999960824652589508332312107086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So Whereas when you were in the other places, you were locked in.\",\"start\":3864730,\"end\":3869923,\"confidence\":0.64936249999999995363708649165346287190914154052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You couldn't just walk out when you wanted to, you know what I mean?\",\"start\":3870036,\"end\":3873404,\"confidence\":0.54108643999999994633753885864280164241790771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there were like no locked doors?\",\"start\":3874068,\"end\":3875429,\"confidence\":0.77353879999999997085780023553525097668170928955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah, the doors were locked.\",\"start\":3877388,\"end\":3878704,\"confidence\":0.63266140000000004040003886984777636826038360595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What, in Balna Craig?\",\"start\":3879191,\"end\":3880491,\"confidence\":0.835076799999999952461848806706257164478302001953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, no.\",\"start\":3880881,\"end\":3881466,\"confidence\":0.77564529999999998199911033225362189114093780517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3882359,\"end\":3882521,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Even the locked doors, no.\",\"start\":3882603,\"end\":3884048,\"confidence\":0.54506759999999998544950585710466839373111724853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you was free to roam the premises?\",\"start\":3888950,\"end\":3891247,\"confidence\":0.79611679999999995782644646169501356780529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":3892320,\"end\":3892336,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":3892740,\"end\":3893744,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":3893809,\"end\":3894246,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that concludes the Balnahcraig assessment.\",\"start\":3894295,\"end\":3897468,\"confidence\":0.842070459999999965106098898104391992092132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park.\",\"start\":3897598,\"end\":3904268,\"confidence\":0.8322675999999999962852825774461962282657623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But this will be the first time that you went to Cardross Park, on November 1977, age 14.\",\"start\":3904414,\"end\":3913859,\"confidence\":0.8729110399999999714282239438034594058990478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just give me one second.\",\"start\":3914134,\"end\":3915526,\"confidence\":0.71443000000000000948574552239733748137950897216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've run away from here a few times and all, but I kept getting caught.\",\"start\":3918081,\"end\":3921253,\"confidence\":0.60558009999999995454089685154031030833721160888671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no worries.\",\"start\":3922410,\"end\":3922868,\"confidence\":0.7526609300000000057906390793505124747753143310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just, um, hold on one moment.\",\"start\":3922933,\"end\":3924456,\"confidence\":0.756712700000000015876366887823678553104400634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you know who placed you into Cardross Park?\",\"start\":3953773,\"end\":3957663,\"confidence\":0.8932369000000000003325340003357268869876861572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not\\u2014 no.\",\"start\":3960068,\"end\":3961836,\"confidence\":0.53341530000000003663984671220532618463039398193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3962667,\"end\":3963332,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was Belinda, and I think she's left now.\",\"start\":3970813,\"end\":3976037,\"confidence\":0.8000068700000000365690766557236202061176300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, Belinda, oh, what's that woman's name?\",\"start\":3976411,\"end\":3979145,\"confidence\":0.63467485000000001260644921785569749772548675537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, she came to camsis, she was a social worker.\",\"start\":3980714,\"end\":3983084,\"confidence\":0.84190039999999999320579036066192202270030975341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a social worker?\",\"start\":3984180,\"end\":3985339,\"confidence\":0.8291771999999999476216316907084546983242034912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A social worker, aye, I think it was a social worker, didn't it?\",\"start\":3985666,\"end\":3988639,\"confidence\":0.733673299999999972698105921153910458087921142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You remember a social worker taking you for the first time?\",\"start\":3997203,\"end\":4000210,\"confidence\":0.843484099999999958896523821749724447727203369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember her name?\",\"start\":4001066,\"end\":4001875,\"confidence\":0.85023886000000004070642489750753156840801239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's something to think, eh.\",\"start\":4003180,\"end\":4004276,\"confidence\":0.78891849999999996700950077865854837000370025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Miss Blonde\\u2014 Miss Blunder, I think it was.\",\"start\":4006517,\"end\":4008630,\"confidence\":0.84233475000000002097522155963815748691558837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Miss Blunder.\",\"start\":4008775,\"end\":4009486,\"confidence\":0.56688159999999998550634927596547640860080718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'll have that name.\",\"start\":4016157,\"end\":4019004,\"confidence\":0.74575215999999999727521071690716780722141265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She was a social worker in Kirkby, but she came for cancer.\",\"start\":4019183,\"end\":4023234,\"confidence\":0.55907819999999996962714021719875745475292205810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you believe it was Miss Belinda?\",\"start\":4025000,\"end\":4027180,\"confidence\":0.8724792999999999576488107777549885213375091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Miss Belinda.\",\"start\":4027358,\"end\":4028262,\"confidence\":0.74858754999999999046877974251401610672473907470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":4030829,\"end\":4031524,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second, Theresa.\",\"start\":4031944,\"end\":4033817,\"confidence\":0.75855886999999999620314383719232864677906036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what type of\\u2014 what type of setting was Cardross Park?\",\"start\":4035380,\"end\":4039297,\"confidence\":0.86386733999999998356855712700053118169307708740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was full of them.\",\"start\":4039847,\"end\":4041596,\"confidence\":0.71133389999999996344826058702892623841762542724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"As in, was there a, um, like a residential school?\",\"start\":4043456,\"end\":4046089,\"confidence\":0.83847510000000002872155846489476971328258514404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it an assessment centre?\",\"start\":4046202,\"end\":4047494,\"confidence\":0.88642615000000002378754970777663402259349822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was, uh, was it just a children's assessments home?\",\"start\":4047817,\"end\":4050403,\"confidence\":0.76397269999999994904982258958625607192516326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was just assessment centre for 3 weeks.\",\"start\":4051868,\"end\":4054509,\"confidence\":0.8456333000000000321705329042742960155010223388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school.\",\"start\":4054782,\"end\":4060141,\"confidence\":0.771869600000000044559556044987402856349945068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was an assessment centre, and how long was you there for?\",\"start\":4062460,\"end\":4064934,\"confidence\":0.90634479999999995047943457393557764589786529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"About 3 years, I'm sure.\",\"start\":4065488,\"end\":4066872,\"confidence\":0.8643764000000000446988224211963824927806854248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"For your first time round, do you think you was there for 3 years?\",\"start\":4070310,\"end\":4072992,\"confidence\":0.916614950000000039409542296198196709156036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4073417,\"end\":4073548,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, in a few sentences, what was ordinary daily life like at Cardross Park?\",\"start\":4078592,\"end\":4084982,\"confidence\":0.87884720000000005057927410234697163105010986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, we used to do boxing.\",\"start\":4089902,\"end\":4091177,\"confidence\":0.84793390000000001816005124055664055049419403076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say that again.\",\"start\":4092162,\"end\":4092823,\"confidence\":0.6831715000000000426183532908908091485500335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We used to do boxing.\",\"start\":4093388,\"end\":4094534,\"confidence\":0.85387515999999996640923427548841573297977447509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You used to do boxing?\",\"start\":4095164,\"end\":4095938,\"confidence\":0.85900129999999996766035792461480014026165008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":4096439,\"end\":4097100,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm used to box.\",\"start\":4101438,\"end\":4102559,\"confidence\":0.7517557999999999740481371190981008112430572509765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was the best boxer.\",\"start\":4102981,\"end\":4104864,\"confidence\":0.76748895999999999784080273457220755517482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You was the best at boxing?\",\"start\":4106017,\"end\":4107186,\"confidence\":0.80547285000000001797815230020205490291118621826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, me and my box.\",\"start\":4108619,\"end\":4109615,\"confidence\":0.69803490000000001369784285998321138322353363037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As soon as somebody hopped me, that was me.\",\"start\":4111800,\"end\":4113601,\"confidence\":0.72768589999999999662350091966800391674041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was, I was gonna have me in.\",\"start\":4113699,\"end\":4115107,\"confidence\":0.7230170399999999997220356817706488072872161865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that was\\u2014 I don't think that was\\u2014 they should have waited to do that, do you know what I mean?\",\"start\":4120160,\"end\":4124803,\"confidence\":0.551493760000000055043756219674833118915557861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but it was just time just to give something to do.\",\"start\":4128262,\"end\":4132172,\"confidence\":0.734603349999999988284571372787468135356903076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, but everybody was\\u2014 they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts.\",\"start\":4132831,\"end\":4145276,\"confidence\":0.55220776999999998668755551989306695759296417236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember what your accommodation was like at Cardross?\",\"start\":4145874,\"end\":4150216,\"confidence\":0.8865228000000000552205392523319460451602935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4 in a room.\",\"start\":4151092,\"end\":4152583,\"confidence\":0.69357835999999994935905078818905167281627655029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was It was 4 to her room.\",\"start\":4152632,\"end\":4154928,\"confidence\":0.84975520000000004383622353998362086713314056396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And if I was naughty, I'd have been in a room itself.\",\"start\":4154977,\"end\":4158147,\"confidence\":0.6724856999999999640493797414819709956645965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they says they were going to take all my clothes off.\",\"start\":4161570,\"end\":4163968,\"confidence\":0.5143596999999999752617441117763519287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So if you was naughty, you'd be placed into a room by yourself?\",\"start\":4164989,\"end\":4168570,\"confidence\":0.65438830000000003384030833331053145229816436767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was placed in it, and they were going to take my clothes off of me when they stood up open and shut the door.\",\"start\":4169570,\"end\":4175356,\"confidence\":0.86862296000000005502528210854507051408290863037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, aye, that'll be right, you'se not taking my clothes off.\",\"start\":4175663,\"end\":4178976,\"confidence\":0.70932519999999998905337861287989653646945953369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's not right.\",\"start\":4179669,\"end\":4181176,\"confidence\":0.94891190000000003035296458619995974004268646240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I do doubt, I do doubt beating the police.\",\"start\":4182830,\"end\":4184420,\"confidence\":0.7761251000000000122014398584724403917789459228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell?\",\"start\":4189789,\"end\":4196378,\"confidence\":0.8205506000000000188521198651869781315326690673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was just the clothes that was there.\",\"start\":4196587,\"end\":4198596,\"confidence\":0.7447793499999999511373971472494304180145263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, other people had been worn.\",\"start\":4200525,\"end\":4202362,\"confidence\":0.672688799999999975653963701915927231311798095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And would you say the clothes were, um, hygienic in any way?\",\"start\":4207825,\"end\":4210993,\"confidence\":0.85367954000000001446579744879272766411304473876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, uh, they weren't.\",\"start\":4211930,\"end\":4213627,\"confidence\":0.5850621499999999475249978786450810730457305908203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"They were all right.\",\"start\":4213708,\"end\":4214241,\"confidence\":0.4919181200000000142580347528564743697643280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were all the same.\",\"start\":4218017,\"end\":4219525,\"confidence\":0.6424864500000000422375023845233954489231109619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was the thing.\",\"start\":4220789,\"end\":4222702,\"confidence\":0.670701100000000050016524255624972283840179443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were all the same.\",\"start\":4224259,\"end\":4225134,\"confidence\":0.6424864500000000422375023845233954489231109619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":4225540,\"end\":4228188,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what was, um, the food like at the assessment centre?\",\"start\":4228643,\"end\":4231845,\"confidence\":0.8568738000000000187839077625540085136890411376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As far as I know, Anne used to work in the kitchen doing the dishes and that.\",\"start\":4234694,\"end\":4238888,\"confidence\":0.9024868600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was she able to contact your family freely?\",\"start\":4245202,\"end\":4247281,\"confidence\":0.829903199999999952041207507136277854442596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it accessible to you?\",\"start\":4247474,\"end\":4249134,\"confidence\":0.8847816600000000253345433520735241472721099853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, not really.\",\"start\":4252610,\"end\":4253404,\"confidence\":0.5927312000000000136168409881065599620342254638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'd sat there waiting for my family to come and visit me and they never came.\",\"start\":4254555,\"end\":4257569,\"confidence\":0.61306154999999995514059492052183486521244049072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends.\",\"start\":4259099,\"end\":4265888,\"confidence\":0.85981359999999995569197608347167260944843292236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I got a job when I was out.\",\"start\":4266800,\"end\":4269249,\"confidence\":0.565529469999999978568894221098162233829498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out.\",\"start\":4269346,\"end\":4282117,\"confidence\":0.61385739999999999749746848465292714536190032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that took me go up now, Amy.\",\"start\":4283114,\"end\":4284646,\"confidence\":0.66119795999999997349050318007357418537139892578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So is there anything\\u2014 so I just put that, um, he was unable to contact your family, um, and when you\\u2014 and when you did, you would sit waiting for them and they wouldn't\\u2014 they never came.\",\"start\":4285467,\"end\":4295365,\"confidence\":0.498293880000000022345574279825086705386638641357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you then got, um, work on a weekend, which was\\u2014 which was then the reason as to why you was able to leave early, right?\",\"start\":4295445,\"end\":4304420,\"confidence\":0.90802430000000000642756958768586628139019012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the others\\u2014 how did staff and other children generally treat you while you were at Cardross Centre?\",\"start\":4314138,\"end\":4320505,\"confidence\":0.89411885000000002055031700365361757576465606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, all right, apart from this woman I didn't really like, she didn't like me.\",\"start\":4321214,\"end\":4324772,\"confidence\":0.6976818000000000186133775059715844690799713134765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if she liked me or I didn't like her, I don't know.\",\"start\":4325014,\"end\":4329137,\"confidence\":0.52732250000000002732036818997585214674472808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is this another child or a staff member?\",\"start\":4329218,\"end\":4331336,\"confidence\":0.78411233000000002402174459348316304385662078857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, a staff member.\",\"start\":4331546,\"end\":4332758,\"confidence\":0.648755799999999993588062352500855922698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She didn't\\u2014 we get 4 flags a day and every day she was on she stroked my 4 flags.\",\"start\":4333017,\"end\":4338318,\"confidence\":0.76064246999999995946240005650906823575496673583984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, I was cheeky.\",\"start\":4339913,\"end\":4342085,\"confidence\":0.71090489999999995074375647163833491504192352294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, would you just repeat that again for me please, Theresa?\",\"start\":4342809,\"end\":4346011,\"confidence\":0.67488159999999997040731614106334745883941650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think I was cheeky to her, or she would annoy me and I would annoy her and vice versa.\",\"start\":4346413,\"end\":4354994,\"confidence\":0.61384945999999995791540641221217811107635498046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So then she would just stop my fags.\",\"start\":4355139,\"end\":4358338,\"confidence\":0.57354515999999999831260311111691407859325408935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I would just get into the office and get a fag after the teacher.\",\"start\":4359327,\"end\":4363625,\"confidence\":0.646761600000000047572257244610227644443511962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Or their manager, whatever.\",\"start\":4366082,\"end\":4367580,\"confidence\":0.6886782000000000181216819328255951404571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, who would take my\\u2014 and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff?\",\"start\":4367629,\"end\":4389534,\"confidence\":0.87187139999999996309298921914887614548206329345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And did it follow any punishments or isolation or unsafe arrangements?\",\"start\":4390019,\"end\":4393963,\"confidence\":0.64287704000000001069992094926419667899608612060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, the punishment would be stroke your fag.\",\"start\":4394140,\"end\":4396723,\"confidence\":0.85855055000000002340954097235226072371006011962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, what else would they do?\",\"start\":4397493,\"end\":4399049,\"confidence\":0.61498134999999998218100927260820753872394561767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You wouldn't get your weekends at home either.\",\"start\":4399739,\"end\":4403525,\"confidence\":0.50543665999999998206249074428342282772064208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag?\",\"start\":4404632,\"end\":4410600,\"confidence\":0.76539122999999997798425965811475180089473724365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4411451,\"end\":4411467,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As in steal your cigarettes?\",\"start\":4412189,\"end\":4413472,\"confidence\":0.51764909999999997314290567373973317444324493408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They don't take it, no, they wouldn't give you fags.\",\"start\":4414098,\"end\":4416103,\"confidence\":0.64610445000000005233431465967441909015178680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh.\",\"start\":4416665,\"end\":4416825,\"confidence\":0.54432963999999994797462932183407247066497802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was the punishment, but that only made me worse.\",\"start\":4423001,\"end\":4425300,\"confidence\":0.97179735000000000422204493588651530444622039794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you only go 4 times a day?\",\"start\":4427330,\"end\":4428830,\"confidence\":0.87776379999999998293702674345695413649082183837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I suffered it for\\u2014 and Dad drew half every day.\",\"start\":4429281,\"end\":4433185,\"confidence\":0.52918509999999996384900668999762274324893951416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you only got 4 a day.\",\"start\":4435972,\"end\":4437290,\"confidence\":0.728307370000000009468976713833399116992950439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was isolation used as punishment at all?\",\"start\":4438575,\"end\":4441357,\"confidence\":0.580717499999999997584154698415659368038177490234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'd just been put in that room.\",\"start\":4443563,\"end\":4444965,\"confidence\":0.55481420000000003511786417220719158649444580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was on my isolation ago.\",\"start\":4445064,\"end\":4446894,\"confidence\":0.7763771999999999895436531005543656647205352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Is that when you was put in the room and they threatened to take your clothes off?\",\"start\":4454994,\"end\":4457437,\"confidence\":0.618761099999999952814278003643266856670379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4458048,\"end\":4458080,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's going to be difficult to answer and also to ask this question, Theresa.\",\"start\":4472110,\"end\":4476481,\"confidence\":0.5809248000000000189402271644212305545806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"However, was they\\u2014 did they ever actually take your clothes off at any point?\",\"start\":4476641,\"end\":4481447,\"confidence\":0.79922013999999996780587707689846865832805633544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":4481994,\"end\":4482014,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you was in that room?\",\"start\":4482014,\"end\":4483178,\"confidence\":0.85791640000000002341806748518138192594051361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, no, no, no problem.\",\"start\":4483421,\"end\":4489859,\"confidence\":0.58108059999999994715835782699286937713623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I wouldn't know it.\",\"start\":4490037,\"end\":4492225,\"confidence\":0.52978170000000002204387783422134816646575927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for the, um, for Cardross, for the first time of you being there, did you experience, did you, did you suffer from any abuse, neglect, or any harmful actions?\",\"start\":4492533,\"end\":4521162,\"confidence\":0.55473470000000002499973561498336493968963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":4523488,\"end\":4524713,\"confidence\":0.62718269999999998187689698170288465917110443115234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The headmaster was really good to me, I didn't want to get sent to him.\",\"start\":4526570,\"end\":4531710,\"confidence\":0.51286149999999997017852138014859519898891448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4532570,\"end\":4533557,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It wasn't a rotten wee man or anything like that, do you know what I mean?\",\"start\":4533897,\"end\":4536617,\"confidence\":0.5326573999999999475818412975058890879154205322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I think that's how I went into him because I knew he would be eating my fag.\",\"start\":4537945,\"end\":4542444,\"confidence\":0.70599380000000000467963445771601982414722442626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I'd get a punishment, he'd stop fagging in again, he would give me a fag.\",\"start\":4550470,\"end\":4554750,\"confidence\":0.62569520000000000692352841724641621112823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I think it was just to calm me down or whatever, you know what I mean?\",\"start\":4555540,\"end\":4558650,\"confidence\":0.75690055000000000529070121046970598399639129638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, more than likely it seems.\",\"start\":4559020,\"end\":4561010,\"confidence\":0.68607103999999996535308355305460281670093536376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, just to calm me down a wee bit.\",\"start\":4561160,\"end\":4562850,\"confidence\":0.68124989999999996381774280962417833507061004638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so just going back from what you said previously, so I'm just looking over.\",\"start\":4564880,\"end\":4568130,\"confidence\":0.868603699999999978587084115133620798587799072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off?\",\"start\":4568130,\"end\":4596309,\"confidence\":0.74335592999999999808125039635342545807361602783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, the room I was in, I think my roommates would have heard them.\",\"start\":4596775,\"end\":4601639,\"confidence\":0.76376085999999998588094740625820122659206390380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Saying that to me.\",\"start\":4602061,\"end\":4602808,\"confidence\":0.79231660000000003751807753360481001436710357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, hold on, because it was a room next to it.\",\"start\":4603311,\"end\":4607550,\"confidence\":0.8294116000000000266112465396872721612453460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I don't know, it might have happened to other people as well.\",\"start\":4610785,\"end\":4612970,\"confidence\":0.77755940000000001166569063570932485163211822509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":4613085,\"end\":4613659,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in?\",\"start\":4645892,\"end\":4660897,\"confidence\":0.8537535000000000540154587724828161299228668212890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I would, I would willingly take it because that's all we had to do.\",\"start\":4661492,\"end\":4666361,\"confidence\":0.713119199999999953121232465491630136966705322265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, okay, that's fine.\",\"start\":4666975,\"end\":4668140,\"confidence\":0.74913602999999995279978293183376081287860870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've then got Sarah's posh after, and that was a couple of months later.\",\"start\":4669342,\"end\":4675124,\"confidence\":0.8020304400000000111248255052487365901470184326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4675336,\"end\":4675873,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then I've got Rosanna Lucas.\",\"start\":4676979,\"end\":4678737,\"confidence\":0.853627860000000016071908248704858124256134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"1994.\",\"start\":4681250,\"end\":4682000,\"confidence\":0.6378101000000000464495997221092693507671356201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Does that sound about right to you?\",\"start\":4682000,\"end\":4685690,\"confidence\":0.77429026000000000795608912085299380123615264892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I never said that.\",\"start\":4686320,\"end\":4688320,\"confidence\":0.60521429999999998283755076045054011046886444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I asked her before that.\",\"start\":4688320,\"end\":4689710,\"confidence\":0.76005040000000001487734380134497769176959991455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She went, did you take your clothes off?\",\"start\":4691480,\"end\":4693140,\"confidence\":0.8553979000000000443293401986011303961277008056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went, no, she never asked me that.\",\"start\":4693140,\"end\":4696370,\"confidence\":0.68715139999999996778257127516553737223148345947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She's listening in, but she's obviously shocked with some of the things I'm saying.\",\"start\":4699240,\"end\":4704800,\"confidence\":0.52587837000000003939703674404881894588470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":4704800,\"end\":4705660,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, I mean, because I've obviously failed them Maybe not as much, but I felt good, you know what I mean?\",\"start\":4705660,\"end\":4712670,\"confidence\":0.448866339999999974796907054042094387114048004150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":4712670,\"end\":4713590,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Obviously affected me through the years, you know what I mean?\",\"start\":4714210,\"end\":4718930,\"confidence\":0.492050680000000018043948557533440180122852325439453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Of course, yeah.\",\"start\":4718930,\"end\":4719710,\"confidence\":0.47401830000000000353566065314225852489471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct?\",\"start\":4719710,\"end\":4726420,\"confidence\":0.851730349999999969412556310999207198619842529296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, yes.\",\"start\":4726610,\"end\":4727510,\"confidence\":0.8412497599999999575715037281042896211147308349609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":4727510,\"end\":4728170,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement.\",\"start\":4728170,\"end\":4737570,\"confidence\":0.800421660000000034784761737682856619358062744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember at the beginning, uh, when we started talking about Balnakrieg, you mentioned that you kept, um, you get getting caught for absconding, do you know, for running away.\",\"start\":4738384,\"end\":4746599,\"confidence\":0.6421670999999999907004166743718087673187255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And could you try to remember at least one of the times you ran away, um, what the reasons for running away?\",\"start\":4747486,\"end\":4753692,\"confidence\":0.69646865000000002243751850983244366943836212158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That day that I get slapped for that teacher?\",\"start\":4754353,\"end\":4756722,\"confidence\":0.7139944000000000290384605250437743961811065673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, in Cardross Park, Balnakrieg.\",\"start\":4761544,\"end\":4765057,\"confidence\":0.8018380400000000296500957119860686361789703369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, in Cardross Park.\",\"start\":4765171,\"end\":4765984,\"confidence\":0.82057510000000000172093450601096265017986297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Fact, oh, I don't know, I was in the hospital, I just said I'm going away.\",\"start\":4766350,\"end\":4771055,\"confidence\":0.67398469999999999213713408607873134315013885498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I never said I was going away.\",\"start\":4773374,\"end\":4774782,\"confidence\":0.67971395999999995041207512258552014827728271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer.\",\"start\":4774992,\"end\":4785151,\"confidence\":0.55982924000000000575028025195933878421783447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me.\",\"start\":4786292,\"end\":4795794,\"confidence\":0.5313480999999999898619762461748905479907989501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging.\",\"start\":4796020,\"end\":4803591,\"confidence\":0.5360232000000000329720251102116890251636505126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they would stop and tie me and once they went back into the motor, I would move again and run away again and hold on to the wire when they came out.\",\"start\":4803703,\"end\":4814500,\"confidence\":0.76281315000000005088764964966685511171817779541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they were beginning to say, they just lung me right in the back of the van.\",\"start\":4815098,\"end\":4819986,\"confidence\":0.74032770000000003296491968285408802330493927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because they say they got me, do you know what I mean?\",\"start\":4820587,\"end\":4823170,\"confidence\":0.55759320000000001105178171201259829103946685791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that would be the police in St. Barton or whatever, Cadres, whatever.\",\"start\":4824190,\"end\":4828832,\"confidence\":0.82152986999999999540023054578341543674468994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know where the police would have came from.\",\"start\":4828912,\"end\":4830589,\"confidence\":0.491371700000000022345858496919390745460987091064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they'd probably remember that, John and Anthony, whatever.\",\"start\":4831056,\"end\":4836062,\"confidence\":0.78981820000000002579554347903467714786529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off.\",\"start\":4836337,\"end\":4860917,\"confidence\":0.86448955999999999022520569269545376300811767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so when that night, when that incident occurred, what was happening before the staff members came in and took you away?\",\"start\":4861542,\"end\":4870195,\"confidence\":0.63105160000000004583142754199798218905925750732421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I really can't, I think they were all carrying on.\",\"start\":4871460,\"end\":4874510,\"confidence\":0.54487870000000004910845063932356424629688262939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were all carrying on?\",\"start\":4876240,\"end\":4877420,\"confidence\":0.82976543999999996525929191193426959216594696044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4877690,\"end\":4878240,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"As in like just doing your normal business?\",\"start\":4878240,\"end\":4879820,\"confidence\":0.77230779999999998874926632197457365691661834716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The first time I came in, that was just when they shot up, probably.\",\"start\":4879820,\"end\":4883700,\"confidence\":0.68307379999999995323634038868476636707782745361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they was taking my clothes off.\",\"start\":4883700,\"end\":4889680,\"confidence\":0.75455594000000003607198095778585411608219146728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off.\",\"start\":4889980,\"end\":4895140,\"confidence\":0.6277169000000000220751417145947925746440887451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's what you're doing.\",\"start\":4895140,\"end\":4896820,\"confidence\":0.74830839999999998468638295889832079410552978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Room, and you kept opening and closing the door when you got into this room?\",\"start\":4898392,\"end\":4902173,\"confidence\":0.71318435999999996166565097155398689210414886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was that kind of\\u2014 okay, so he was opening and closing the door in like retaliation kind of manner?\",\"start\":4902237,\"end\":4915874,\"confidence\":0.81346810000000002727205128394416533410549163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they opened it.\",\"start\":4925299,\"end\":4926525,\"confidence\":0.71088063999999995257184082220192067325115203857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they locked the door first and then they opened it?\",\"start\":4927251,\"end\":4931172,\"confidence\":0.741828200000000048675019570509903132915496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They're doing it because I'm in a stroke unit.\",\"start\":4931430,\"end\":4933124,\"confidence\":0.7165057999999999704954234402975998818874359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So after they locked\\u2014 so did they, um, try to get you to take your clothes off before they locked the door?\",\"start\":4936530,\"end\":4942121,\"confidence\":0.80648470000000005430962346508749760687351226806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, they just said that they would come in and take my clothes off.\",\"start\":4942666,\"end\":4945297,\"confidence\":0.5600078699999999631842229064204730093479156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said no, you don't know.\",\"start\":4945345,\"end\":4946636,\"confidence\":0.58065646999999998012498281241278164088726043701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's exactly that.\",\"start\":4947298,\"end\":4948330,\"confidence\":0.6148985000000000145092826642212457954883575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was greeting him to Auntie Janine, but because I was too\\u2014 I was, wow, what do you want to take my clothes off for?\",\"start\":4954938,\"end\":4960718,\"confidence\":0.624584000000000028052227207808755338191986083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know what I mean?\",\"start\":4961520,\"end\":4962134,\"confidence\":0.74010830000000005224336518949712626636028289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wasn't too sure.\",\"start\":4962182,\"end\":4962877,\"confidence\":0.662272039999999950765641187899746000766754150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it is a peculiar thing to ask a child.\",\"start\":4963476,\"end\":4966822,\"confidence\":0.5804278000000000492519802719471044838428497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know.\",\"start\":4967113,\"end\":4967452,\"confidence\":0.51317219999999996726813833447522483766078948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember anything what happened after this?\",\"start\":4975546,\"end\":4977825,\"confidence\":0.89226700000000003232258904972695745527744293212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So after the asked you to take your clothes off, and obviously you told them no.\",\"start\":4977924,\"end\":4982787,\"confidence\":0.57612264000000001917811687235371209681034088134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anything follow up from that?\",\"start\":4983608,\"end\":4985203,\"confidence\":0.866261900000000029109514798619784414768218994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, I think they put me back into my room.\",\"start\":4985767,\"end\":4992008,\"confidence\":0.71147020000000005257589918983285315334796905517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What, after a couple of hours of isolation?\",\"start\":4996930,\"end\":4998999,\"confidence\":0.7730809499999999889752189119462855160236358642578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Aye, and I'd calmed down a wee bit.\",\"start\":5001255,\"end\":5002981,\"confidence\":0.5021427000000000528956434209248982369899749755859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because I was stressed over things.\",\"start\":5005702,\"end\":5007561,\"confidence\":0.79562129999999997576054511227994225919246673583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how often did this happen?\",\"start\":5020578,\"end\":5022668,\"confidence\":0.75540554999999998120330246820230968296527862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Over what time period?\",\"start\":5023095,\"end\":5024525,\"confidence\":0.85286779999999995371950944900163449347019195556640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it change or become worse?\",\"start\":5024591,\"end\":5026299,\"confidence\":0.6619610000000000216147100218222476541996002197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It came\\u2014 we ended up with nothing.\",\"start\":5028420,\"end\":5031580,\"confidence\":0.5149399999999999533173422605614177882671356201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel.\",\"start\":5031855,\"end\":5040333,\"confidence\":0.79628589999999999093915903358720242977142333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You did 20 hats and you did a flannel?\",\"start\":5042721,\"end\":5045206,\"confidence\":0.74430300000000004789768581758835352957248687744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A jumper for a man.\",\"start\":5046674,\"end\":5047851,\"confidence\":0.74065535999999998484355501204845495522022247314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Jumper, sorry.\",\"start\":5048142,\"end\":5048836,\"confidence\":0.57931023999999997631249470941838808357715606689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":5049255,\"end\":5049432,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was a good knitter.\",\"start\":5050255,\"end\":5053732,\"confidence\":0.59493004999999998805293444092967547476291656494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they say, she's got a talent there somewhere, but she just no use it.\",\"start\":5054444,\"end\":5058250,\"confidence\":0.54782390000000003027480488526634871959686279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that?\",\"start\":5075587,\"end\":5089036,\"confidence\":0.62965952999999996730906559605500660836696624755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was probably\\u2014 Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car.\",\"start\":5089149,\"end\":5103107,\"confidence\":0.52073080000000004918803142572869546711444854736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I tell all the lassies, he's run right into my cousin's.\",\"start\":5103500,\"end\":5105954,\"confidence\":0.635916799999999948767026580753736197948455810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They says, what for?\",\"start\":5107529,\"end\":5108298,\"confidence\":0.6819436599999999515375748160295188426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, I don't know.\",\"start\":5108429,\"end\":5109001,\"confidence\":0.63914780000000004367421979623031802475452423095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, I still run you in.\",\"start\":5109164,\"end\":5110538,\"confidence\":0.757080100000000033588776204851455986499786376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What immediate effects did you experience?\",\"start\":5113260,\"end\":5115773,\"confidence\":0.8302849500000000215749196286196820437908172607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean?\",\"start\":5115999,\"end\":5125114,\"confidence\":0.8645954000000000139181111080688424408435821533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said, he's not allowed to do that, see me.\",\"start\":5125259,\"end\":5128237,\"confidence\":0.61959489999999994847001971720601432025432586669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you experiencing any fear or shame when, um, when they were\\u2014 well, I mean, actually, then told this, the governors the next day.\",\"start\":5128978,\"end\":5138496,\"confidence\":0.6574183000000000109963593786233104765415191650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I told them about it just because I was stressed, but he always gave me a fag to calm me down.\",\"start\":5141591,\"end\":5147377,\"confidence\":0.58574545000000000083417717178235761821269989013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But you see, as he went, he went, they wouldn't have took their clothes off.\",\"start\":5150460,\"end\":5153746,\"confidence\":0.72894585000000000629682972430600784718990325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They probably just did that to calm me down.\",\"start\":5153957,\"end\":5155884,\"confidence\":0.7482073000000000195797156266053207218647003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So there was nothing there, went to that.\",\"start\":5158782,\"end\":5161421,\"confidence\":0.734921799999999958430407787091098725795745849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think I had had to drink a I wouldn't enter the office very often.\",\"start\":5161568,\"end\":5165544,\"confidence\":0.59348255000000005310312189976684749126434326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you experience any sleeping problems whilst you was at Cartridge?\",\"start\":5168165,\"end\":5172643,\"confidence\":0.75901140000000000274127387456246651709079742431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, there was a spider.\",\"start\":5174586,\"end\":5175552,\"confidence\":0.6926797000000000092967411546851508319377899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, in fact, you know what, that was her.\",\"start\":5175713,\"end\":5177402,\"confidence\":0.7239929000000000502978991789859719574451446533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a spider that was in the room.\",\"start\":5177515,\"end\":5179188,\"confidence\":0.7011403400000000285530177279724739491939544677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A spider?\",\"start\":5179591,\"end\":5180234,\"confidence\":0.78971785000000005450004891827120445668697357177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A spider was in the room.\",\"start\":5180636,\"end\":5181747,\"confidence\":0.686474299999999981736209520022384822368621826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They wouldn't come in and get her.\",\"start\":5181843,\"end\":5182969,\"confidence\":0.55276000000000002909672502937610261142253875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They wouldn't come in and get her?\",\"start\":5183883,\"end\":5184864,\"confidence\":0.6699578999999999950887286104261875152587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, they were probably feetsie, I know.\",\"start\":5185331,\"end\":5186844,\"confidence\":0.6409086999999999978427922542323358356952667236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, um, I'm scared of vipers, spiders now.\",\"start\":5189661,\"end\":5192554,\"confidence\":0.84944015999999999966263430906110443174839019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anyone else, uh, did anyone witness this and know about it or experience something similar?\",\"start\":5217813,\"end\":5223700,\"confidence\":0.855551240000000046137529352563433349132537841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, they may have experienced something like, I don't know.\",\"start\":5224632,\"end\":5228439,\"confidence\":0.71536109999999997199893186916597187519073486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was a few of them put in that room, mate, enough at one point, but I don't know.\",\"start\":5236178,\"end\":5241364,\"confidence\":0.75190604000000005324721996657899580895900726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Then happened to the money, I don't know.\",\"start\":5242003,\"end\":5244179,\"confidence\":0.62397223999999995580623135538189671933650970458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It just frightened me when that was over.\",\"start\":5247600,\"end\":5249481,\"confidence\":0.92538120000000001486029077568673528730869293212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you tell anyone or try to get help?\",\"start\":5265531,\"end\":5267634,\"confidence\":0.80389549999999998508570797639549709856510162353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, as if you didn't drink the whole fist in the morning.\",\"start\":5270040,\"end\":5273057,\"confidence\":0.6002172999999999536413497480680234730243682861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And who did you speak to?\",\"start\":5278082,\"end\":5279763,\"confidence\":0.81572549999999999226218960757250897586345672607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The man that owned the place.\",\"start\":5280269,\"end\":5281493,\"confidence\":0.61495350000000004175859658062108792364597320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what response did you receive?\",\"start\":5287056,\"end\":5288431,\"confidence\":0.82664729999999997378523630686686374247074127197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, he was a bit nasty.\",\"start\":5292459,\"end\":5293449,\"confidence\":0.896841699999999963921482049045152962207794189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was all been a case 'You alright?' and that.\",\"start\":5293532,\"end\":5296619,\"confidence\":0.80487819999999998810125134696136228740215301513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Then he gave me a fag and I was alright.\",\"start\":5297025,\"end\":5299563,\"confidence\":0.576124969999999958503167363232932984828948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one.\",\"start\":5305862,\"end\":5312816,\"confidence\":0.62557256000000005524697144210222177207469940185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was brand new, but I used to go to school and his daughter was there as well.\",\"start\":5312864,\"end\":5317913,\"confidence\":0.75823753999999998764991460120654664933681488037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I'm just trying to remember, I'm trying to think of his name.\",\"start\":5320004,\"end\":5322488,\"confidence\":0.7682050000000000267164068645797669887542724609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"He was so often nice.\",\"start\":5324085,\"end\":5325343,\"confidence\":0.82090472999999997139042307026102207601070404052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was nice enough, you know what I mean?\",\"start\":5325456,\"end\":5327519,\"confidence\":0.8883017300000000116000364869250915944576263427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I just can't remember his name.\",\"start\":5328277,\"end\":5331963,\"confidence\":0.539176499999999947476680972613394260406494140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":5333221,\"end\":5334280,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But he was all right.\",\"start\":5338202,\"end\":5339279,\"confidence\":0.496966100000000021719159803978982381522655487060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He never was neither bad or anything like that to me.\",\"start\":5339873,\"end\":5343972,\"confidence\":0.694691900000000028825297704315744340419769287109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that was good to hear.\",\"start\":5344712,\"end\":5346512,\"confidence\":0.97833245999999995934359731108997948467731475830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just flung the paper at them.\",\"start\":5350601,\"end\":5360002,\"confidence\":0.608044739999999972468458508956246078014373779296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know who got that to come in, but they got that psychologist and I just flung the paper at them.\",\"start\":5361626,\"end\":5371156,\"confidence\":0.7268078300000000435687752542435191571712493896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm no, eh, right, no, that rubbish.\",\"start\":5372606,\"end\":5374732,\"confidence\":0.69056550000000005429257043942925520241260528564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't know half of the things it was asking me, do you know what I mean?\",\"start\":5374940,\"end\":5380060,\"confidence\":0.537447400000000019559820430004037916660308837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just to see that\\u2014 I says, I'm not answering your questions.\",\"start\":5381900,\"end\":5386820,\"confidence\":0.67930389999999996053503537041251547634601593017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would do when I went to a party.\",\"start\":5386820,\"end\":5395680,\"confidence\":0.71806999999999998607336237910203635692596435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, I'm not allowed to go to a party.\",\"start\":5395680,\"end\":5397320,\"confidence\":0.83148279999999996636717014553141780197620391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5397480,\"end\":5398580,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how can I answer it, do you know what I mean?\",\"start\":5398580,\"end\":5400360,\"confidence\":0.7094065000000000509317032992839813232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, I thought they were going to put my nan in a bin because of my mum.\",\"start\":5400360,\"end\":5404180,\"confidence\":0.845590599999999970037833918468095362186431884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, um, you know what I mean?\",\"start\":5406170,\"end\":5407390,\"confidence\":0.78924114000000000768153540775529108941555023193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was like, no.\",\"start\":5407390,\"end\":5408860,\"confidence\":0.54545399999999999440802866956801153719425201416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, you can't answer something what you don't know the answer to, do you really?\",\"start\":5409090,\"end\":5412010,\"confidence\":0.62098649999999999682387397115235216915607452392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, aye.\",\"start\":5412050,\"end\":5413070,\"confidence\":0.65534389999999997922230932090315036475658416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Of course.\",\"start\":5413070,\"end\":5414010,\"confidence\":0.5551795999999999953189444568124599754810333251953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So this is\\u2014 sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place.\",\"start\":5414010,\"end\":5421390,\"confidence\":0.8209303599999999700997932450263760983943939208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, I remember that about hospital or something.\",\"start\":5422450,\"end\":5424150,\"confidence\":0.81896584999999999521236304644844494760036468505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":5424150,\"end\":5424910,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got\\u2014 you know what I mean?\",\"start\":5424910,\"end\":5425680,\"confidence\":0.79335283999999994808405290314112789928913116455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5426030,\"end\":5426450,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others?\",\"start\":5449699,\"end\":5458419,\"confidence\":0.9140935999999999506115955227869562804698944091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They must have been nice to me, but some of them weren't there.\",\"start\":5465216,\"end\":5471312,\"confidence\":0.51432389999999994500967659405432641506195068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway.\",\"start\":5471749,\"end\":5479339,\"confidence\":0.898434940000000015203340808511711657047271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd just run away in there to get the poor They get the police to bring you back.\",\"start\":5481614,\"end\":5493888,\"confidence\":0.49696656999999999637651626471779309213161468505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":5494261,\"end\":5494390,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5495086,\"end\":5496867,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that concludes the questions in relation to your first placement at Cardross Park.\",\"start\":5497499,\"end\":5503309,\"confidence\":0.92249787000000005310340611686115153133869171142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The next one will be for the Rye Hill Hostel in Dunoon.\",\"start\":5504597,\"end\":5507286,\"confidence\":0.9422762000000000082167161963297985494136810302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember you saying that you don't fully remember this placement, so just try to answer each question as you can.\",\"start\":5508832,\"end\":5515482,\"confidence\":0.78371995999999999327201294363476336002349853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think we went to school there.\",\"start\":5515546,\"end\":5517196,\"confidence\":0.87500540000000004425828592502512037754058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You think you went to school there?\",\"start\":5518069,\"end\":5519074,\"confidence\":0.79833370000000003496865019769757054746150970458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Aye, so I think it was run by the Christians and they were taking me to the church and my mum phoned up and she said no, she needs to go to chapel, so the lady was said to take me to chapel She says, oh, Mum, I don't like me going to chapel.\",\"start\":5519463,\"end\":5539285,\"confidence\":0.7714716999999999824666474523837678134441375732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, well, I'm a Catholic, so I'm going to chapel.\",\"start\":5539398,\"end\":5543158,\"confidence\":0.85657923999999996400589452605345286428928375244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I ended up, I went to the church.\",\"start\":5544761,\"end\":5546349,\"confidence\":0.78510919999999995155803844681940972805023193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The woman was like, she says, if my man finds out, he'll not be happy.\",\"start\":5548676,\"end\":5553098,\"confidence\":0.61959213000000001869693733169697225093841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so it was Rye Hill Hospital.\",\"start\":5554357,\"end\":5559728,\"confidence\":0.828635699999999975062792145763523876667022705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember the location?\",\"start\":5562184,\"end\":5563024,\"confidence\":0.85254054999999995256843021707027219235897064208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Dundee?\",\"start\":5564527,\"end\":5564947,\"confidence\":0.74361869999999996583284200823982246220111846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it?\",\"start\":5566075,\"end\":5566591,\"confidence\":0.80718464000000000879708750289864838123321533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was that Dundee?\",\"start\":5569138,\"end\":5571345,\"confidence\":0.8779915000000000357971430275938473641872406005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":5571394,\"end\":5571474,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, Dundee, Dunoon.\",\"start\":5571957,\"end\":5573375,\"confidence\":0.75830096000000002387508857282227836549282073974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, I went out to school there.\",\"start\":5574357,\"end\":5576387,\"confidence\":0.83098006000000002035932311628130264580249786376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember how old you were when you went to there?\",\"start\":5576709,\"end\":5578829,\"confidence\":0.89051950000000001939071125889313407242298126220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry.\",\"start\":5578965,\"end\":5579032,\"confidence\":0.50921240000000000947011358221061527729034423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, wait a minute.\",\"start\":5579134,\"end\":5580216,\"confidence\":0.656188400000000005007905201637186110019683837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there.\",\"start\":5582206,\"end\":5587704,\"confidence\":0.86510450000000005399414249041001312434673309326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair.\",\"start\":5588368,\"end\":5598733,\"confidence\":0.66300020000000003950191285184700973331928253173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What type of setting was it at Ryhill?\",\"start\":5600766,\"end\":5603119,\"confidence\":0.91209949999999995196020563525962643325328826904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know, I can't even mind much of that, that one.\",\"start\":5605904,\"end\":5609021,\"confidence\":0.556569300000000044548187361215241253376007080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't think I was in that long.\",\"start\":5609069,\"end\":5610409,\"confidence\":0.6343625999999999987011278790305368602275848388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You don't think you was in there long?\",\"start\":5611233,\"end\":5612186,\"confidence\":0.687147139999999989612433637375943362712860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":5612622,\"end\":5613606,\"confidence\":0.62718269999999998187689698170288465917110443115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if that's when my sister never got married or mine or whatever.\",\"start\":5616593,\"end\":5623950,\"confidence\":0.51858789999999999054125510156154632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh, what we have is that you went to, uh, Ryhill.\",\"start\":5625091,\"end\":5627822,\"confidence\":0.8695912999999999559719299213611520826816558837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months.\",\"start\":5628303,\"end\":5638424,\"confidence\":0.88843320000000003400231207706383429467678070068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there?\",\"start\":5638520,\"end\":5649071,\"confidence\":0.87454902999999994950286463790689595043659210205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember much about that one.\",\"start\":5649536,\"end\":5651094,\"confidence\":0.638196769999999968803194860811345279216766357421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":5651286,\"end\":5652555,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Remember, these questions are all in relation to Rye Hospital.\",\"start\":5653133,\"end\":5655975,\"confidence\":0.84449410000000002529674247853108681738376617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you can't remember, you can't remember.\",\"start\":5656244,\"end\":5658030,\"confidence\":0.494715999999999989089616292403661645948886871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Don't worry too much.\",\"start\":5658271,\"end\":5660037,\"confidence\":0.710710469999999983059524311101995408535003662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel?\",\"start\":5668287,\"end\":5674258,\"confidence\":0.89895069999999999144080220503383316099643707275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was, sorry, going to school, getting up to school now.\",\"start\":5685686,\"end\":5688804,\"confidence\":0.52954080000000003369819978615851141512393951416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even mean\\u2014 I can't even remember the surroundings of the rooms that I'm at.\",\"start\":5691713,\"end\":5695604,\"confidence\":0.7161986000000000185394810614525340497493743896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With the situation, whether I just kind of get that through my head.\",\"start\":5696380,\"end\":5700480,\"confidence\":0.84517629999999999146353957257815636694431304931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I might come in here, but it's just not appealing enough.\",\"start\":5700910,\"end\":5704570,\"confidence\":0.92454709999999995506669847600278444588184356689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think if that much happened, I think I could write a book, you know what I mean?\",\"start\":5705630,\"end\":5713310,\"confidence\":0.60725134999999996754382891595014370977878570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5713310,\"end\":5714570,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you just can't, you can't remember the surroundings?\",\"start\":5714570,\"end\":5716400,\"confidence\":0.67344539999999997181845401428290642797946929931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just can't remember that one.\",\"start\":5716470,\"end\":5718250,\"confidence\":0.58734392999999995854665257866145111620426177978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's obviously\\u2014 Do you remember how the staff and the other children treated you when you was here?\",\"start\":5718250,\"end\":5723830,\"confidence\":0.7709110999999999602749767291243188083171844482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't even That's fine.\",\"start\":5723830,\"end\":5728653,\"confidence\":0.477461729999999973106383777121664024889469146728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations?\",\"start\":5730637,\"end\":5743763,\"confidence\":0.66044795999999994506879374966956675052642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I know, you know, I can't even mind that much yet at all.\",\"start\":5746057,\"end\":5749570,\"confidence\":0.51030344000000005255657242742017842829227447509765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5750005,\"end\":5750794,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you I don't really know how long I was in there, so I don't really know.\",\"start\":5751213,\"end\":5755622,\"confidence\":0.6139020299999999874529521548538468778133392333984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5760157,\"end\":5766015,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It must have been all right in that place for me, but I don't think that was a long-term place.\",\"start\":5771869,\"end\":5779172,\"confidence\":0.6281790000000000429025703851948492228984832763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":5779534,\"end\":5779936,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":5786652,\"end\":5800347,\"confidence\":0.708617700000000017013235265039838850498199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you suffer any immediate effects, um, during your time at Ryhill Hospital?\",\"start\":5809134,\"end\":5813954,\"confidence\":0.74504775000000000861888338477001525461673736572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour?\",\"start\":5814002,\"end\":5821905,\"confidence\":0.724517599999999983850784701644442975521087646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't remember anything.\",\"start\":5822132,\"end\":5823702,\"confidence\":0.6459039399999999542245632255799137055873870849609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That one, honestly, that's fine.\",\"start\":5823766,\"end\":5826226,\"confidence\":0.77624890000000001943902816492482088506221771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's just a total blank.\",\"start\":5832210,\"end\":5833644,\"confidence\":0.625567399999999995685584508464671671390533447265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5834273,\"end\":5834740,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I know I was in somewhere up there, but I just can't\\u2014 I mean, getting out to the school, and one time there was an incident in the school.\",\"start\":5834853,\"end\":5843457,\"confidence\":0.65219609999999994531805214137420989573001861572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember what happened, but I think the police came or something like that.\",\"start\":5843538,\"end\":5847485,\"confidence\":0.72549059999999998549213842125027440488338470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can mind of that, but that's all I can mind of at the moment.\",\"start\":5847888,\"end\":5850966,\"confidence\":0.70796720000000001871143240350647829473018646240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was somebody's birthday or something like that, and I think we probably ignored that.\",\"start\":5857568,\"end\":5861759,\"confidence\":0.49319062000000002399247023276984691619873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was someone else.\",\"start\":5861856,\"end\":5862924,\"confidence\":0.76268919999999995606998481889604590833187103271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But for anything else, I can't even mind that actually staying in that place.\",\"start\":5873827,\"end\":5879280,\"confidence\":0.4740246200000000076357764555723406374454498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, it's just a total blank.\",\"start\":5879924,\"end\":5882079,\"confidence\":0.559970199999999973528019836521707475185394287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":5883363,\"end\":5884933,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine, don't worry.\",\"start\":5885824,\"end\":5888446,\"confidence\":0.7870225299999999979405629346729256212711334228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that.\",\"start\":5889980,\"end\":5898656,\"confidence\":0.52473855000000002579696456450619734823703765869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So obviously if you can't remember, and that's you answering to the best of your ability and being as honest as possible, so don't worry about it.\",\"start\":5898753,\"end\":5908115,\"confidence\":0.6733221400000000134156152853392995893955230712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again.\",\"start\":5908182,\"end\":5924506,\"confidence\":0.92443675000000002928146614067372865974903106689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So one second.\",\"start\":5925831,\"end\":5929223,\"confidence\":0.68523169999999999912887460595811717212200164794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to that place, I've only been in that a night, and I went back to Cardross Park.\",\"start\":5931673,\"end\":5937013,\"confidence\":0.75543780000000004815063903151894919574260711669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because I've went to the Cardross Park.\",\"start\":5939118,\"end\":5942024,\"confidence\":0.66641855000000005393445690060616470873355865478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's all I can remember much about it.\",\"start\":5942653,\"end\":5944913,\"confidence\":0.8208201999999999998181010596454143524169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"From what we got on file is that you was, um, that you entered Cardross Park on June 13th, 1978, and it was until the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right?\",\"start\":5949220,\"end\":5967455,\"confidence\":0.92910020000000004269935516276746056973934173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right.\",\"start\":5967519,\"end\":5967906,\"confidence\":0.56647502999999999051539134597987867891788482666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I think I was only in there a week, maybe, at the most.\",\"start\":5967986,\"end\":5972655,\"confidence\":0.84614250000000001961097950697876513004302978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know how long I was in there, um, because I just don't seem to mind the place.\",\"start\":5972751,\"end\":5978959,\"confidence\":0.71065617000000003145032678730785846710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, do you remember?\",\"start\":5979586,\"end\":5981341,\"confidence\":0.80267020000000000035100811146548949182033538818359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even mind that one for some reason.\",\"start\":5981502,\"end\":5984016,\"confidence\":0.69115340000000002884661398638854734599590301513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's okay, don't worry about it.\",\"start\":5984096,\"end\":5986207,\"confidence\":0.6812833499999999542495743298786692321300506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So this is the next following questions again.\",\"start\":5986255,\"end\":5988978,\"confidence\":0.87233989999999994591206586846965365111827850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are in relation to your second admission into Cardross Park.\",\"start\":5990070,\"end\":5997115,\"confidence\":0.92652599999999996072119756718166172504425048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you recall how long you were there for in your second admission to Cardross?\",\"start\":6001531,\"end\":6005590,\"confidence\":0.93651443999999994804994685182464309036731719970703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"A couple of years, because you were only allowed\\u2014 they were supposed to be there for 6 weeks, but they says I was that good that they kept me.\",\"start\":6005978,\"end\":6015124,\"confidence\":0.53226994999999999169659758990746922791004180908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And let me go to school.\",\"start\":6016999,\"end\":6018303,\"confidence\":0.7013030000000000097060137704829685389995574951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were supposed to be there for 6 weeks, but what happened?\",\"start\":6019317,\"end\":6021345,\"confidence\":0.5129213299999999531308958466979674994945526123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry, they kept me because\\u2014 and let me go to school.\",\"start\":6021409,\"end\":6024832,\"confidence\":0.62570669999999994903561173487105406820774078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm now at an all-girls school in Dunbarton.\",\"start\":6025647,\"end\":6029447,\"confidence\":0.92525310000000005050679874329944141209125518798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":6034681,\"end\":6035208,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a few sentences, what was ordinary day life like?\",\"start\":6035357,\"end\":6039762,\"confidence\":0.87568129999999999579785026071476750075817108154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"On your second admission to Cardwell Park Assessment Centre?\",\"start\":6041179,\"end\":6044760,\"confidence\":0.9334843999999999919481297183665446937084197998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch.\",\"start\":6045069,\"end\":6064435,\"confidence\":0.763708199999999948204276734031736850738525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That already had something we made, you know what I mean?\",\"start\":6066317,\"end\":6069480,\"confidence\":0.8260975999999999874745526540209539234638214111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She was just telling\\u2014 she's just gonna have to go to a training team, I think.\",\"start\":6070150,\"end\":6073870,\"confidence\":0.8580766300000000068592953539337031543254852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think one of the women had wanted to take me home with them, but she wasn't allowed.\",\"start\":6073870,\"end\":6077190,\"confidence\":0.5477033000000000040330405681743286550045013427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So I said, that wasn't that bad, you know what I mean?\",\"start\":6078410,\"end\":6081230,\"confidence\":0.4820145399999999913376313998014666140079498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6081230,\"end\":6082430,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And this is\\u2014 oh, you can't go if you're not allowed to take\\u2014 but that's not allowed.\",\"start\":6082430,\"end\":6086990,\"confidence\":0.8073949000000000264520849668770097196102142333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Has him wanted to take you home?\",\"start\":6087630,\"end\":6088870,\"confidence\":0.894390000000000018332002582610584795475006103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is he like wanted to like adopt you full time?\",\"start\":6088870,\"end\":6090840,\"confidence\":0.865019100000000040751046981313265860080718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what happened, but she was wanting to keep me in there.\",\"start\":6091190,\"end\":6094290,\"confidence\":0.8019598999999999477950041182339191436767578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":6096080,\"end\":6097440,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you, Peratory, for me.\",\"start\":6097440,\"end\":6099250,\"confidence\":0.93047559999999995827835164163843728601932525634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Actually, you know, there was more to that, but I was angry and I couldn't talk about things, do you know what I mean?\",\"start\":6101740,\"end\":6109710,\"confidence\":0.72031089999999997619539726656512357294559478759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to keep all that in, but my uncle knew that.\",\"start\":6109950,\"end\":6112940,\"confidence\":0.7709942499999999920845539236324839293956756591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't want them to speak about it.\",\"start\":6112940,\"end\":6115430,\"confidence\":0.70513389999999998014601487739128060638904571533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't like, because I didn't know what would happen, do you know what I mean?\",\"start\":6115700,\"end\":6119180,\"confidence\":0.85027342999999999673121919840923510491847991943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6119180,\"end\":6120140,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, and my auntie says that he would get to jail, but it ended up, and they ended up with he died before he even went to court.\",\"start\":6120140,\"end\":6127890,\"confidence\":0.61820419999999998150741475910763256251811981201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14.\",\"start\":6127890,\"end\":6136330,\"confidence\":0.71040449999999999430855268656159751117229461669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said about him, and I says, and I says, she tellt me nothin'.\",\"start\":6136330,\"end\":6140210,\"confidence\":0.6871150999999999786638227305957116186618804931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, I blame her, which I did.\",\"start\":6140210,\"end\":6142930,\"confidence\":0.53003940000000004939550990457064472138881683349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I always blamed her because she never\\u2014 she tellt me nothin'.\",\"start\":6142930,\"end\":6146500,\"confidence\":0.7158329500000000233939090321655385196208953857421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And he would get to jail, do you know what I mean?\",\"start\":6146990,\"end\":6149190,\"confidence\":0.56506409999999995807939967562560923397541046142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And me at that age, I didn't know that.\",\"start\":6149190,\"end\":6151290,\"confidence\":0.6109598000000000528331156601780094206333160400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, tell him to\\u2014 yeah, you know what I mean?\",\"start\":6151573,\"end\":6153967,\"confidence\":0.6609553999999999707171127738547511398792266845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She was an adult and I was a wee'un.\",\"start\":6154145,\"end\":6156055,\"confidence\":0.660302460000000035478251447784714400768280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew.\",\"start\":6156734,\"end\":6166646,\"confidence\":0.86290115000000000566870994589407928287982940673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they went, well, shut your sail, you can tell the police if you want, but Uncle Jim's going to go to the jail.\",\"start\":6168212,\"end\":6173981,\"confidence\":0.488476599999999983037213269199128262698650360107421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, right, well, I'm not bothered, I'm the one who asked him but he done it to a few in my family, so it was a\\u2014 but he died before it would get to court or anything like that, then happened, you know what I mean?\",\"start\":6174061,\"end\":6189820,\"confidence\":0.51032630000000001047055775416083633899688720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6190450,\"end\":6190890,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And it was because it was my mum's brother and all that, wouldn't it have helped?\",\"start\":6190890,\"end\":6194730,\"confidence\":0.6306454500000000518156184625695459544658660888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean?\",\"start\":6195970,\"end\":6202890,\"confidence\":0.7556323400000000134468791657127439975738525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was her brother, so I don't know.\",\"start\":6202890,\"end\":6204490,\"confidence\":0.773756600000000016592593965469859540462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre?\",\"start\":6233783,\"end\":6240920,\"confidence\":0.846729040000000043875161281903274357318878173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen.\",\"start\":6241257,\"end\":6252291,\"confidence\":0.7330313299999999809841710884938947856426239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it was, and I'd go to him at the weekends you know what I mean?\",\"start\":6253509,\"end\":6256705,\"confidence\":0.849699699999999946697926134220324456691741943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6260980,\"end\":6261190,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him.\",\"start\":6261481,\"end\":6266153,\"confidence\":0.75007809999999996986019823452807031571865081787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that's how I kept it all quiet.\",\"start\":6267059,\"end\":6268579,\"confidence\":0.77921730000000000160298441187478601932525634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, but that\\u2014 see that other place, which was the name?\",\"start\":6269360,\"end\":6272441,\"confidence\":0.83878094000000003038763907170505262911319732666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah, so the one in Aberdeen, they were\\u2014 I had to show them my towel, eh, that I had my period.\",\"start\":6274140,\"end\":6285844,\"confidence\":0.76191807000000000282824430541950277984142303466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was it.\",\"start\":6287650,\"end\":6288457,\"confidence\":0.55714523999999998604693018933176063001155853271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was another thing for back then.\",\"start\":6288554,\"end\":6290314,\"confidence\":0.8218406000000000322103232974768616259098052978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's just come into my head and I says, I need to show you.\",\"start\":6290362,\"end\":6293752,\"confidence\":0.57237050000000000427036184191820211708545684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why do I need to show you?\",\"start\":6293962,\"end\":6294947,\"confidence\":0.6023198400000000507503727931180037558078765869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That they had put me on the pill or something.\",\"start\":6295028,\"end\":6297335,\"confidence\":0.53026309999999998723296812386251986026763916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, in fact, I think that was that one and that one.\",\"start\":6298092,\"end\":6301040,\"confidence\":0.7886471999999999926700411378988064825534820556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but I had to show my towel anyway.\",\"start\":6301942,\"end\":6304116,\"confidence\":0.6980226000000000485812279293895699083805084228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I says, I ended up eventually done it.\",\"start\":6304197,\"end\":6306535,\"confidence\":0.66238790000000002944346988442703150212764739990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to show them it.\",\"start\":6306875,\"end\":6307521,\"confidence\":0.7217094299999999851280563234467990696430206298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, of course.\",\"start\":6315030,\"end\":6316591,\"confidence\":0.472816499999999972914110912824980914592742919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful?\",\"start\":6318104,\"end\":6332285,\"confidence\":0.53447100000000002939515297839534468948841094970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6333115,\"end\":6333431,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, I think that's\\u2014 Oh, they had a wee parrot and I was saying the F word and it started saying it.\",\"start\":6334550,\"end\":6345609,\"confidence\":0.5398474300000000170030034496448934078216552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Say that again.\",\"start\":6346221,\"end\":6346688,\"confidence\":0.67834000000000005403677505455561913549900054931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They had a wee parrot and it kept doing the stairs when I was polishing the stairs, eh, and used to go F, F-U-C-K, to the wee parrot and the parrot started saying it.\",\"start\":6348507,\"end\":6361903,\"confidence\":0.74441769999999995999218072029179893434047698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I think I was a wee babbo, you know.\",\"start\":6365982,\"end\":6368484,\"confidence\":0.76998160000000004377085360829369165003299713134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What would you say the difference\\u2014 what was the difference at this placement compared to your placement at the other settings?\",\"start\":6386975,\"end\":6394452,\"confidence\":0.90561199999999997256594497230253182351589202880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So this is in relation\\u2014 a lot better.\",\"start\":6394598,\"end\":6398014,\"confidence\":0.8166950299999999884903445490635931491851806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was a lot better the second time around.\",\"start\":6398641,\"end\":6401570,\"confidence\":0.95439803999999994754688259490649215877056121826171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, yes.\",\"start\":6401634,\"end\":6403581,\"confidence\":0.8412497599999999575715037281042896211147308349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is it?\",\"start\":6404450,\"end\":6404772,\"confidence\":0.71855484999999996720276840278529562056064605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They all knew me then.\",\"start\":6405319,\"end\":6406172,\"confidence\":0.77027599999999996072119756718166172504425048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Say that again.\",\"start\":6407400,\"end\":6407850,\"confidence\":0.67834000000000005403677505455561913549900054931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They all knew you?\",\"start\":6410040,\"end\":6410966,\"confidence\":0.76093250000000001165290086646564304828643798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They all knew me.\",\"start\":6411112,\"end\":6412022,\"confidence\":0.702142700000000008486722435918636620044708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, aye.\",\"start\":6412184,\"end\":6412412,\"confidence\":0.6123007499999999492246161025832407176494598388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, I do apologise.\",\"start\":6412655,\"end\":6413451,\"confidence\":0.6926866000000000411773726227693259716033935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I even go in with that woman I didn't like either, previous days.\",\"start\":6413630,\"end\":6416408,\"confidence\":0.84256279999999994512194234630442224442958831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She did it with just it.\",\"start\":6417262,\"end\":6418323,\"confidence\":0.715153200000000044411763155949302017688751220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know, I don't know what she did.\",\"start\":6418666,\"end\":6420037,\"confidence\":0.51410043000000005264382707537151873111724853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I don't know what happened to us, but we were all right after that, the second time.\",\"start\":6420135,\"end\":6424610,\"confidence\":0.5644565999999999750258439235039986670017242431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She wasn't there anymore when you went for the second time?\",\"start\":6429399,\"end\":6431686,\"confidence\":0.7638075399999999515188164878054521977901458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, maybe she was.\",\"start\":6432643,\"end\":6433324,\"confidence\":0.78825559999999994520436530365259386599063873291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet.\",\"start\":6438093,\"end\":6448698,\"confidence\":0.8988157500000000244000375460018403828144073486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge.\",\"start\":6449313,\"end\":6457125,\"confidence\":0.8779474499999999625998725605313666164875030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So across all the placements, Theresa, who were the main people responsible?\",\"start\":6457994,\"end\":6464497,\"confidence\":0.808143999999999973482545101433061063289642333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details?\",\"start\":6465318,\"end\":6474074,\"confidence\":0.88030189999999997052526623519952408969402313232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":6475228,\"end\":6475469,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, you're unable to recall?\",\"start\":6476607,\"end\":6481018,\"confidence\":0.51402855000000002849702696039457805454730987548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I'm trying to remember that, man.\",\"start\":6481820,\"end\":6484081,\"confidence\":0.679858269999999986765715220826677978038787841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm used to getting it, and now it's just\\u2014 it's not coming to me at all.\",\"start\":6484129,\"end\":6489421,\"confidence\":0.7426522399999999635156200383789837360382080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if I remember.\",\"start\":6489501,\"end\":6491442,\"confidence\":0.5963368399999999791560867379303090274333953857421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I could phone, like, you know, but I just can't even I kind of get it.\",\"start\":6491506,\"end\":6495229,\"confidence\":0.77053819999999995093986626670812256634235382080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could I get a wee break?\",\"start\":6498090,\"end\":6498850,\"confidence\":0.85258292999999996109039557268260978162288665771484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You know, go to the toilet?\",\"start\":6498915,\"end\":6499998,\"confidence\":0.52789253000000002646885377544094808399677276611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":6500353,\"end\":6501097,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll wait.\",\"start\":6501324,\"end\":6502407,\"confidence\":0.663545370000000023225084078148938715457916259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'll be back in about 5-10 minutes?\",\"start\":6502455,\"end\":6504347,\"confidence\":0.90532935000000003267217607572092674672603607177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":6504800,\"end\":6505172,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll be nearly finished, so it won't be as long when I ring you the next time.\",\"start\":6505220,\"end\":6508118,\"confidence\":0.7314142599999999827531382834422402083873748779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":6508199,\"end\":6508458,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"All right, thanks.\",\"start\":6508766,\"end\":6510062,\"confidence\":0.58278569999999996209538721814169548451900482177734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you.\",\"start\":6510143,\"end\":6510742,\"confidence\":0.85296479999999996746140595860197208821773529052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, you're welcome too, though.\",\"start\":6511131,\"end\":6512200,\"confidence\":0.92209379999999996346815578363020904362201690673828125}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-05 14:52:59 where `recording_id` = 3262) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array) #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array) #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection)) #5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array) #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle() #7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array) #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false) #16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire() #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions)) #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions)) #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions)) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default') #26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle() #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array) #32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput)) #40 {main} [previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array) #2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array) #5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array) #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection)) #7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array) #8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle() #9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false) #18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array) #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire() #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions)) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions)) #26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions)) #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default') #28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle() #29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array) #34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #37 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #38 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #41 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput)) #42 {main} "} [2026-08-05 14:53:04] production.INFO: AutoTranscribeRecordingJob: submitted recording 3262 → AssemblyAI a3a48f03-3104-4ec5-bd7f-712a1fdd1bbe [2026-08-05 14:53:17] production.DEBUG: CheckTranscriptionStatusJob: recording 3262 → AssemblyAI status=completed (check #0) [2026-08-05 14:53:18] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:01]: Hello? [B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15th of '68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, put your email address in. Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? Yes. Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like, you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother? [A 05:17]: My twin. [B 05:18]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home? No. And where was your family home? [A 05:36]: In Gibbon Court, kid. [B 05:40]: What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said taking away her kind of control, so that she had schizophrenia. So that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well, nor that, all that, caring. My dad was an alcoholic as well. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the— they decided I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? Yeah. And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? [A 10:08]: I was 13. Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff public park, it was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going to tell me to do handstands. I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I've not got my pants on. So he said, so that was me to polish 20 pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now. You know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for It seems as though you would have been in Cowarder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem— where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae memba that one. I dunno if that was the one that I ran away fae. I did run away fae one of them, cos the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 4 in a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room. She wouldn't have committed suicide. No, come on, my gran, that's it, the telegram. So they had to tell the teachers about the woman that was here. I don't think it was a good time I had done that, dear, right enough. [B 23:53]: That's fine. Just hold on one moment while I just catch up on the notes, Theresa. [A 23:57]: Right. [B 23:58]: Apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abattoir, he says, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could take it, you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine, don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. [A 34:09]: Yeah, okay, that's fine. [B 34:12]: Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of getting— going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. then it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this to taste now. [B 35:44]: What immediate effects did you experience? [A 35:47]: I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I had told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, this is gnaehandant. [B 41:56]: It is, unfortunately. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardris Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution, um, set of questions completed for Calderhouse. We're going to now move on to Balnahcraig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? [A 43:21]: But that name is that institution For Balmer Craig School. I went to school there, I know. I think, I don't know, I think the school was in that building. Yeah, the school, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: The Balmer, whatever you call it. [B 43:46]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balna Craig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balna Craig? [A 46:02]: That was— I did have a room in my cell. Yeah, I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school. [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we ask for her hand back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based at Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man hurt me, slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, Miss Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? Yeah, I thought it was my birthday. That's Christmas. I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes, that was the one. [A 51:50]: I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me me, do you know what I mean? Because I'd stuck up, that they were all waiting for me at the train station. So I managed to go on the train and I was saying, bye! It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how, um, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were. [B 54:16]: Except, except obviously for the— [A 54:18]: Yeah. [B 54:27]: Was, um, there any rules, uh, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in with him, do you know what I mean? Yeah, but everybody was going to be doing, but he wasn't even going to be doing it with me anyway, do you know what I mean? So I don't know if that'd be allowed if it was abused or not. [B 56:35]: That's fine. So, and that was in relation to physical abuse. Looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know what I'm saying? But even the police just think you're spoiled, you're a spoiled girl. [B 58:41]: So just to confirm, that was the teacher, was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names, and I can't because we stayed in a house one night and it was broken, and we did a toast and egg the next day, and you know, the egg was black. Yeah. Oh my God, I said, I said, I was so hungry, I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balna Craig? [A 64:40]: Oh no, no. [B 64:42]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnahcraig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, and I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Kirkby, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to her room. [A 69:14]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: I was placed in it, and they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt, I do doubt beating the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. That was the thing. [B 70:24]: They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:26]: I think I was cheeky to her, or she would annoy me and I would annoy her and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was the punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for— and Dad drew half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? [A 74:43]: Okay, no, no, no problem. No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for the, um, for Cardross, for the first time of you being there, did you experience, did you, did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over. So Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would willingly take it because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. [A 78:01]: 1994. [B 78:02]: Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning, uh, when we started talking about Balnakrieg, you mentioned that you kept, um, you get getting caught for absconding, do you know, for running away. And could you try to remember at least one of the times you ran away, um, what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back into the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to say, they just lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that was just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they was taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because I'm in a stroke unit. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: It came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually, then told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? Yeah, I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just flung the paper at them. I don't know who got that to come in, but they got that psychologist and I just flung the paper at them. I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. So this is— [A 90:15]: sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians and they were taking me to the church and my mum phoned up and she said no, she needs to go to chapel, so the lady was said to take me to chapel She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up, I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee? Was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school now. I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember anything. That one, honestly, that's fine. It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 13th, 1978, and it was until the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only allowed— they were supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that, but I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would get to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, shut your sail, you can tell the police if you want, but Uncle Jim's going to go to the jail. I says, right, well, I'm not bothered, I'm the one who asked him but he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— Oh, they had a wee parrot and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: They had a wee parrot and it kept doing the stairs when I was polishing the stairs, eh, and used to go F, F-U-C-K, to the wee parrot and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `formatted_transcript` = [A 00:01]: Hello? [B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15th of '68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, put your email address in. Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? Yes. Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like, you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother? [A 05:17]: My twin. [B 05:18]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home? No. And where was your family home? [A 05:36]: In Gibbon Court, kid. [B 05:40]: What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said taking away her kind of control, so that she had schizophrenia. So that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well, nor that, all that, caring. My dad was an alcoholic as well. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the— they decided I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? Yeah. And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? [A 10:08]: I was 13. Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff public park, it was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going to tell me to do handstands. I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I've not got my pants on. So he said, so that was me to polish 20 pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now. You know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for It seems as though you would have been in Cowarder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem— where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae memba that one. I dunno if that was the one that I ran away fae. I did run away fae one of them, cos the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 4 in a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room. She wouldn't have committed suicide. No, come on, my gran, that's it, the telegram. So they had to tell the teachers about the woman that was here. I don't think it was a good time I had done that, dear, right enough. [B 23:53]: That's fine. Just hold on one moment while I just catch up on the notes, Theresa. [A 23:57]: Right. [B 23:58]: Apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abattoir, he says, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could take it, you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine, don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. [A 34:09]: Yeah, okay, that's fine. [B 34:12]: Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of getting— going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. then it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this to taste now. [B 35:44]: What immediate effects did you experience? [A 35:47]: I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I had told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, this is gnaehandant. [B 41:56]: It is, unfortunately. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardris Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution, um, set of questions completed for Calderhouse. We're going to now move on to Balnahcraig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? [A 43:21]: But that name is that institution For Balmer Craig School. I went to school there, I know. I think, I don't know, I think the school was in that building. Yeah, the school, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: The Balmer, whatever you call it. [B 43:46]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balna Craig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balna Craig? [A 46:02]: That was— I did have a room in my cell. Yeah, I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school. [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we ask for her hand back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based at Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man hurt me, slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, Miss Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? Yeah, I thought it was my birthday. That's Christmas. I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes, that was the one. [A 51:50]: I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me me, do you know what I mean? Because I'd stuck up, that they were all waiting for me at the train station. So I managed to go on the train and I was saying, bye! It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how, um, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were. [B 54:16]: Except, except obviously for the— [A 54:18]: Yeah. [B 54:27]: Was, um, there any rules, uh, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in with him, do you know what I mean? Yeah, but everybody was going to be doing, but he wasn't even going to be doing it with me anyway, do you know what I mean? So I don't know if that'd be allowed if it was abused or not. [B 56:35]: That's fine. So, and that was in relation to physical abuse. Looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know what I'm saying? But even the police just think you're spoiled, you're a spoiled girl. [B 58:41]: So just to confirm, that was the teacher, was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names, and I can't because we stayed in a house one night and it was broken, and we did a toast and egg the next day, and you know, the egg was black. Yeah. Oh my God, I said, I said, I was so hungry, I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balna Craig? [A 64:40]: Oh no, no. [B 64:42]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnahcraig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, and I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Kirkby, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to her room. [A 69:14]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: I was placed in it, and they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt, I do doubt beating the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. That was the thing. [B 70:24]: They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:26]: I think I was cheeky to her, or she would annoy me and I would annoy her and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was the punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for— and Dad drew half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? [A 74:43]: Okay, no, no, no problem. No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for the, um, for Cardross, for the first time of you being there, did you experience, did you, did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over. So Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would willingly take it because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. [A 78:01]: 1994. [B 78:02]: Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning, uh, when we started talking about Balnakrieg, you mentioned that you kept, um, you get getting caught for absconding, do you know, for running away. And could you try to remember at least one of the times you ran away, um, what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back into the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to say, they just lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that was just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they was taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because I'm in a stroke unit. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: It came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually, then told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? Yeah, I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just flung the paper at them. I don't know who got that to come in, but they got that psychologist and I just flung the paper at them. I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. So this is— [A 90:15]: sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians and they were taking me to the church and my mum phoned up and she said no, she needs to go to chapel, so the lady was said to take me to chapel She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up, I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee? Was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school now. I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember anything. That one, honestly, that's fine. It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 13th, 1978, and it was until the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only allowed— they were supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that, but I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would get to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, shut your sail, you can tell the police if you want, but Uncle Jim's going to go to the jail. I says, right, well, I'm not bothered, I'm the one who asked him but he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— Oh, they had a wee parrot and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: They had a wee parrot and it kept doing the stairs when I was polishing the stairs, eh, and used to go F, F-U-C-K, to the wee parrot and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hello?","start":1138,"end":1314,"confidence":0.643008800000000046992454372229985892772674560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hello, am I through to Theresa Sinclair?","start":2516,"end":4616,"confidence":0.8581052000000000123947074825991876423358917236328125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":5145,"end":5418,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hi Theresa, it's James calling from MMA Legal.","start":5963,"end":8303,"confidence":0.916221399999999963625896270968951284885406494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"How are you today?","start":8367,"end":8848,"confidence":0.87185349999999994796695546028786338865756988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"You okay?","start":8912,"end":9185,"confidence":0.74388949999999998130562062215176410973072052001953125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm fine.","start":9313,"end":9938,"confidence":0.79995965999999996132174828744609840214252471923828125},{"sentiment":"POSITIVE","speaker":"B","text":"Good to hear.","start":10756,"end":11333,"confidence":0.94732547000000000281261236523278057575225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just before I continue with the call, I just need to ask you 3 questions for data protection purposes.","start":11974,"end":15870,"confidence":0.85521499999999994745536469054059125483036041259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you confirm for me your date of birth, please, Theresa?","start":16447,"end":18707,"confidence":0.9356980999999999770722070024930872023105621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"15th of '68.","start":19252,"end":21031,"confidence":0.834977999999999997982058630441315472126007080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Your postal address for me, please?","start":21897,"end":23404,"confidence":0.9061380999999999463767608176567591726779937744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"98 Main Street, Lanarkstown.","start":24077,"end":26081,"confidence":0.7485562999999999522771076954086311161518096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and then can you also confirm for me either your email address or your mobile number, please?","start":27628,"end":32120,"confidence":0.9060314000000000422829771196120418608188629150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, I think I'll give you my daughter's email address.","start":33022,"end":37392,"confidence":0.8328575000000000283506551568279974162578582763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Megan, put your email address in.","start":40403,"end":41672,"confidence":0.825748499999999996390442902338691055774688720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Is it mine or Megan's?","start":41835,"end":44788,"confidence":0.893651250000000008100187187665142118930816650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses.","start":46268,"end":52796,"confidence":0.5002019399999999560435526291257701814174652099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com.","start":53970,"end":67330,"confidence":0.7932027600000000067126393332728184759616851806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it is, um, you've passed data protection now.","start":68190,"end":71050,"confidence":0.75368880000000004759641569762607105076313018798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just for future reference, it is Megan's email address.","start":71050,"end":74790,"confidence":0.91711664000000003849066843031323514878749847412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought that, because I don't really do them emails.","start":74790,"end":78110,"confidence":0.57491380000000003036575435544364154338836669921875},{"sentiment":"POSITIVE","speaker":"B","text":"Of course, that's perfectly understandable.","start":78730,"end":80710,"confidence":0.75659650000000000513722397954552434384822845458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Don't worry about it, Theresa.","start":80710,"end":82710,"confidence":0.6973576500000000510937070430372841656208038330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes.","start":83200,"end":89372,"confidence":0.8917286399999999613186218994087539613246917724609375},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":89838,"end":91348,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist.","start":91669,"end":104254,"confidence":0.91823299999999996590105411087279208004474639892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I will guide you through the questions in order.","start":104964,"end":106640,"confidence":0.78829395999999996025309201286290772259235382080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break.","start":106897,"end":115784,"confidence":0.75336974999999994917487811108003370463848114013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete.","start":118681,"end":126194,"confidence":0.8396624999999999783284465593169443309307098388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Right.","start":126730,"end":127163,"confidence":0.56647502999999999051539134597987867891788482666015625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":127581,"end":128337,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So just before we begin, there are 12 stages to the witness statement.","start":130201,"end":134477,"confidence":0.90108869999999996469597363102366216480731964111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"One being opening and consent.","start":135103,"end":136671,"confidence":0.83910483000000002373752749917912296950817108154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Two being your personal background and entry into care.","start":137043,"end":139731,"confidence":0.83738064999999994864054997378843836486339569091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm.","start":140201,"end":150921,"confidence":0.91643759999999996335162677496555261313915252685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5.","start":152700,"end":160658,"confidence":0.8975718599999999991467802828992716968059539794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So just so you are aware, these questions will be repeated to you 5 times for each individual institution.","start":160706,"end":169781,"confidence":0.85699110000000000564313040740671567618846893310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"We then have The next part, which is people involved, reporting, and institutional knowledge.","start":172855,"end":178343,"confidence":0.85559492999999997575599763877107761800289154052734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll ask this once we've gone through each institution.","start":178455,"end":181955,"confidence":0.8980169000000000067984728957526385784149169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And movement between placements and leaving care.","start":182694,"end":185198,"confidence":0.86482983999999996083118958267732523381710052490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then it's the impact of the experience of care as a whole.","start":185680,"end":189244,"confidence":0.72938570000000002568896206867066211998462677001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Then 9 would be any support and treatment.","start":189998,"end":192230,"confidence":0.85112419999999999742357204013387672603130340576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"10, the evidence and support information.","start":192567,"end":194718,"confidence":0.86465519999999995715000977725139819085597991943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"11 goes through previous claims applications or payments that you may or may not have received already.","start":195393,"end":200899,"confidence":0.849236850000000043081627154606394469738006591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then reason 12 being the reason reasoning for applying.","start":201654,"end":205130,"confidence":0.88606185000000003970654915974591858685016632080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So we will begin with the opening and consent.","start":206670,"end":211281,"confidence":0.90038865999999995182179191033355891704559326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you comfortable and happy to continue with the witness statement today?","start":212630,"end":216020,"confidence":0.79107976000000002070322580038919113576412200927734375},{"sentiment":"POSITIVE","speaker":"B","text":"Yes.","start":218420,"end":218533,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you need anyone with you, a break, or any other further adjustments?","start":219102,"end":222824,"confidence":0.899328899999999986647480909596197307109832763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"If you ever hear silence on my end of the phone, it's just me typing up the notes.","start":229533,"end":233575,"confidence":0.61511152999999996193736251370864920318126678466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"All right.","start":233639,"end":233736,"confidence":0.489670160000000020961152813470107503235340118408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence?","start":235714,"end":242070,"confidence":0.92376869999999999816253648532438091933727264404296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":243000,"end":243209,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":243838,"end":244661,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Now, Theresa, we're just going to go into the personal background and the entry into care.","start":244984,"end":250550,"confidence":0.84418607000000001061579268935020081698894500732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you just tell me, where did you grow up and who lived with you before you went into care?","start":251098,"end":255352,"confidence":0.86406609999999994808916881083860062062740325927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, my mum, dad, my sister.","start":259540,"end":261502,"confidence":0.67672140000000002846292090907809324562549591064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"My brother, my twin brother, and my other two sisters were married.","start":264729,"end":273982,"confidence":0.88543325999999999975642595018143765628337860107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So we were put in a home for droguies, I think it was supposed to be.","start":281851,"end":287784,"confidence":0.8203508999999999939944927973556332290172576904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, my sister went, she went to Aunt Mandy's just to\u2014 yeah, no worries, I'll come back to that shortly before we move on.","start":292318,"end":301056,"confidence":0.6547039999999999526636429436621256172657012939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll just continue with, um, just everything before.","start":301233,"end":305034,"confidence":0.84428979999999997918536109864362515509128570556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So at the moment I've just got like, you lived with your mum and dad, your sister, your brother, and then also your twin brother.","start":305211,"end":311363,"confidence":0.79284549999999998082245156183489598333835601806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So does that mean you have two brothers, just to confirm?","start":311428,"end":313928,"confidence":0.9010415000000000507185404785559512674808502197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, one brother.","start":314342,"end":315307,"confidence":0.59180105000000005066596031610970385372638702392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just the one brother?","start":315452,"end":316368,"confidence":0.83946290000000001185753717436455190181732177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"My twin.","start":317798,"end":318522,"confidence":0.77538969999999995952322251469013281166553497314453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home?","start":318763,"end":324858,"confidence":0.71752775000000001970335006262757815420627593994140625},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":329945,"end":330057,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And where was your family home?","start":333537,"end":335116,"confidence":0.68861662999999995182776046931394375860691070556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"In Gibbon Court, kid.","start":336959,"end":338098,"confidence":0.8156583299999999869811517783091403543949127197265625},{"sentiment":"NEUTRAL","speaker":"B","text":"What number?","start":340255,"end":340611,"confidence":0.75159925000000005201883368499693460762500762939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, 3.","start":340660,"end":341891,"confidence":0.5679220000000000379003495254437439143657684326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Ben Coit Crescent.","start":342020,"end":342976,"confidence":0.759726459999999992334096532431431114673614501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you spell that for me, please?","start":343397,"end":344790,"confidence":0.827732099999999970663111525936983525753021240234375},{"sentiment":"NEGATIVE","speaker":"B","text":"B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. And that was Crescent, did you say?","start":346400,"end":361770,"confidence":0.54758329999999999504467496080906130373477935791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"What area?","start":365847,"end":368391,"confidence":0.7814438299999999504308334508095867931842803955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Lennoxtown.","start":370048,"end":370612,"confidence":0.56286110000000000308517655867035500705242156982421875},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":372527,"end":373430,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"What was home life like before care?","start":377942,"end":381102,"confidence":0.85746120000000003447127028266550041735172271728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And try to include any relevant family health, education, or social work difficulties that are relevant.","start":381716,"end":388598,"confidence":0.83934264999999996792467982231755740940570831298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"[Speaker:JANE] Well, when I went to the panel, my mum just\u2014 she was no well, so she just said taking away her kind of control, so that she had schizophrenia.","start":391380,"end":401751,"confidence":0.6579764999999999641744352629757486283779144287109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So that's how my dad tried to get me kept out.","start":401831,"end":406191,"confidence":0.49897358000000002764551254585967399179935455322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I think I was in Calder Park when my sister's man, he managed to get me out.","start":406256,"end":413727,"confidence":0.78692919999999999536299810642958618700504302978515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was in their care for a wee while, but then I wouldn't go to school, so I was back in again.","start":414730,"end":419126,"confidence":0.49467030000000000722337745173717848956584930419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home?","start":420218,"end":428262,"confidence":0.6889972699999999949938001009286381304264068603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean?","start":429476,"end":443177,"confidence":0.58552784000000002162522605431149713695049285888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"My dad was greeting and that, and so was I greeting.","start":445246,"end":447563,"confidence":0.6895521000000000011453948900452814996242523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"It was just my mum wasn't well.","start":448962,"end":450233,"confidence":0.54096454000000004924686436424963176250457763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't know that at the time, obviously.","start":450314,"end":452421,"confidence":0.550293200000000037874769986956380307674407958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I can all understand it all now, you know what I mean?","start":453370,"end":456951,"confidence":0.536157699999999959317165121319703757762908935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":460616,"end":461401,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And how would you say your education was like before you went into care?","start":465530,"end":468763,"confidence":0.7502457000000000153505652633612044155597686767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was always dogging school.","start":472878,"end":475941,"confidence":0.8034244999999999858886212678044103085994720458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"He was always dodging school.","start":479782,"end":480680,"confidence":0.579685149999999982384224495035596191883087158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":484369,"end":484385,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEGATIVE","speaker":"A","text":"And just the way my mum would be no well, nor that, all that, caring.","start":484677,"end":488124,"confidence":0.672169400000000027972646421403624117374420166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"My dad was an alcoholic as well.","start":488221,"end":489970,"confidence":0.819104550000000042331294025643728673458099365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"How did you come to enter care?","start":508076,"end":510844,"confidence":0.83239125999999996619038711287430487573146820068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Who made the decision, and were you told the reasons as to why you was going into care?","start":511071,"end":515862,"confidence":0.81705784999999997442188259810791350901126861572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was some panel I went to.","start":517826,"end":519364,"confidence":0.800178199999999950620122035616077482700347900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm trying to think.","start":521661,"end":523207,"confidence":0.7055397599999999602715661239926703274250030517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"In fact, it was in Kilceith.","start":523372,"end":524754,"confidence":0.86869096999999995123431517640710808336734771728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a panel to say if we went to\u2014 that's what I was took, a children's panel.","start":525696,"end":530575,"confidence":0.88511499999999998511412968582590110599994659423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And that's the\u2014 they decided I was getting away, so they took my wee lad there.","start":533022,"end":536818,"confidence":0.705795100000000008577671906095929443836212158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care?","start":538087,"end":544053,"confidence":0.886351499999999958845364744774997234344482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, I can't remember that much time back.","start":544913,"end":547442,"confidence":0.58642640000000001432312046745209954679012298583984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine, Theresa, don't worry.","start":547588,"end":550247,"confidence":0.7130379700000000209314521271153353154659271240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you have any siblings, Theresa?","start":563474,"end":565939,"confidence":0.8842724600000000378940967493690550327301025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":570040,"end":570088,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And were you separated from any of them during your time in care?","start":570137,"end":573581,"confidence":0.821921169999999978728055793908424675464630126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was away for them all, aye.","start":577213,"end":579446,"confidence":0.61628680000000002348059524592827074229717254638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well.","start":586370,"end":597011,"confidence":0.53238339999999995111323869423358701169490814208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time?","start":600630,"end":605870,"confidence":0.88777110000000003520170821502688340842723846435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was 13.","start":608600,"end":609486,"confidence":0.798416299999999967695885061402805149555206298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, I felt terrible.","start":609985,"end":610887,"confidence":0.89587300000000003041833451788988895714282989501953125},{"sentiment":"NEGATIVE","speaker":"A","text":"I hated it.","start":611596,"end":612193,"confidence":0.93213456999999999563755181952728889882564544677734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't like it, but I couldn't help it.","start":612338,"end":615979,"confidence":0.7962257999999999835694097782834433019161224365234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I ended up\u2014 I was in a Cardiff public park, it was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going to tell me to do handstands.","start":616108,"end":637797,"confidence":0.5084608999999999934260586087475530803203582763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm not doing handstands, I was in my nightie.","start":639876,"end":642010,"confidence":0.65047573999999996896548282165895216166973114013671875},{"sentiment":"NEGATIVE","speaker":"A","text":"And I was like, I said, I'm not doing a handstand because I've not got my pants on.","start":643658,"end":647324,"confidence":0.5884150999999999687162244299543090164661407470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"So he said, so that was me to polish 20 pair of boots.","start":649305,"end":653389,"confidence":0.8855593999999999965666575008071959018707275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"But I knew that wasn't right at the time, do you know what I mean?","start":654841,"end":657601,"confidence":0.6822248699999999832499497642857022583484649658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I didn't know why he was the boot Yeah, of course.","start":657666,"end":660720,"confidence":0.59789305999999997620619751614867709577083587646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll come back to that once it gets there.","start":660785,"end":663081,"confidence":0.815755840000000009837322068051435053348541259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, the institution questions, try to keep each answer relevant to each question as well, just so we can\u2014 once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care.","start":663355,"end":688429,"confidence":0.80214344999999998009343471494503319263458251953125},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just don't want you to try and get too ahead of yourself, that's all.","start":688750,"end":691589,"confidence":0.52028214999999999879065626373630948364734649658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"But, um, what you could say is very\u2014 it's obviously very important, and it was something we'll go through very soon.","start":691718,"end":697862,"confidence":0.482791899999999996051514017381123267114162445068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded?","start":697958,"end":710375,"confidence":0.771534799999999965081087793805636465549468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll bring you in my medical records.","start":717547,"end":719841,"confidence":0.8290413599999999494372104891226626932621002197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't really know some of the questions you're asking me.","start":720033,"end":723082,"confidence":0.49625187999999997856548361596651375293731689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health.","start":724124,"end":740825,"confidence":0.64553729999999998057091943337582051753997802734375},{"sentiment":"NEGATIVE","speaker":"A","text":"A vulnerable child, probably, because I was abused by my mum's brother.","start":742838,"end":753412,"confidence":0.91695479999999995879278458232874982059001922607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"By your mum's what, sorry?","start":754928,"end":756267,"confidence":0.492845099999999980422416001601959578692913055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum's brother.","start":756622,"end":757493,"confidence":0.76830995000000001926565573739935643970966339111328125},{"sentiment":"NEGATIVE","speaker":"A","text":"And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time..","start":762421,"end":771340,"confidence":0.494204639999999972843625073437578976154327392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And that came up and they came to my house about it because it had happened to his daughter as well.","start":771340,"end":777160,"confidence":0.7784247399999999483810597666888497769832611083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"But he's now passed away, so that's out the question now.","start":777220,"end":781410,"confidence":0.61714583999999994556873161855037324130535125732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":781480,"end":782320,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":783060,"end":783300,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now.","start":783300,"end":792620,"confidence":0.49835580000000001543725147712393663823604583740234375},{"sentiment":"NEGATIVE","speaker":"A","text":"But at the time I didn't understand it.","start":792620,"end":794860,"confidence":0.60145450000000000301270119962282478809356689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends.","start":794860,"end":804822,"confidence":0.778917199999999976256503941840492188930511474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I worked up in Campsie Glen.","start":804870,"end":806770,"confidence":0.875427399999999966695440889452584087848663330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'd go out at the weekends.","start":807624,"end":810087,"confidence":0.7803588500000000482970108350855298340320587158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair.","start":811526,"end":821355,"confidence":0.90230049999999994980726114590652287006378173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember the name of that one.","start":822650,"end":824221,"confidence":0.69688969999999994531236779948812909424304962158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, it was a Scouse bit there.","start":824270,"end":825954,"confidence":0.6140873399999999815435103300842456519603729248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Prison.","start":828320,"end":829031,"confidence":0.60146310000000002826681111400830559432506561279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's okay if you can't remember, don't, don't, um, worry yourself too much.","start":831620,"end":835632,"confidence":0.60983379999999998144488699836074374616146087646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's the\u2014 that's concluding the personal background and entry into care.","start":836166,"end":841539,"confidence":0.87884700000000004482814119910472072660923004150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah.","start":841668,"end":849196,"confidence":0.92005449999999999732835931354202330112457275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"We have that your first care setting was Calder House, and this was in Blantyre.","start":850644,"end":855100,"confidence":0.905118050000000007315748007385991513729095458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14.","start":855229,"end":866529,"confidence":0.95956289999999999640323267158237285912036895751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"You was placed there by the authority of South Lanarkshire Council following the panel hearing.","start":867991,"end":874623,"confidence":0.92607019999999995452100165493902750313282012939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"The second case that we have is\u2014 apologies for the pronunciation\u2014 but Balmacraig School, the location of that being Perth.","start":875860,"end":885559,"confidence":0.83816720000000000112549969344399869441986083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross.","start":886555,"end":898675,"confidence":0.94890079999999998872084461254416964948177337646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute.","start":899558,"end":915819,"confidence":0.9383122299999999693653762733447365462779998779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Being on remand for an assessment.","start":916413,"end":919718,"confidence":0.86442710000000000380993014914565719664096832275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee.","start":920905,"end":938717,"confidence":0.9306747300000000056030557971098460257053375244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute.","start":939920,"end":960312,"confidence":0.8793040500000000037061909097246825695037841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And this was before you was then released into the care of your sister, I believe.","start":960474,"end":967497,"confidence":0.8970496999999999498953684451407752931118011474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, released to your sister.","start":968095,"end":969439,"confidence":0.7847581999999999613493173455935902893543243408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"And from the chronology of The placement chronology, is that correct?","start":970353,"end":975198,"confidence":0.902134400000000002961542122648097574710845947265625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":977580,"end":978097,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in\u2014 I thought I was in Hedges Park for a few years because I've been at school at that place.","start":978275,"end":985841,"confidence":0.84285193999999996616878661370719783008098602294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So what, as a collective, you would have been in Calder House for It seems as though you would have been in Cowarder House for the duration of like 3 and a half years to 4 years.","start":987060,"end":1006174,"confidence":0.87049454000000003883741328536416403949260711669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's right.","start":1006286,"end":1007410,"confidence":0.558114769999999982275085130822844803333282470703125},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":1007650,"end":1008292,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so now it's part 4, is the compact placement sheet.","start":1008998,"end":1013346,"confidence":0.86719113999999997144385588399018160998821258544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So being, um, how many questions?","start":1013427,"end":1016170,"confidence":0.8116516499999999467718225787393748760223388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12.","start":1016219,"end":1021273,"confidence":0.80439150000000003704059281517402268946170806884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So there'll be 12 questions I'll be asking you in relation to each institution.","start":1021610,"end":1025669,"confidence":0.9201649400000000422750190409715287387371063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"These questions will be repeated questions for each institutional care setting.","start":1026183,"end":1031043,"confidence":0.87980219999999997870787638021283783018589019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre.","start":1031700,"end":1062442,"confidence":0.8868323000000000178033587872050702571868896484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I cannae mind that Ryde hostel thing.","start":1062700,"end":1064970,"confidence":0.6138841999999999909931602815049700438976287841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I cannae mem\u2014 where was that?","start":1065421,"end":1066871,"confidence":0.49393989999999998730118022649548947811126708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was in Dunoon.","start":1067903,"end":1069402,"confidence":0.8143381499999999828531827006372623145580291748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Dunoon?","start":1070562,"end":1070868,"confidence":0.80320899999999995078070469389786012470722198486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I cannae memba that one.","start":1070981,"end":1072158,"confidence":0.61026369999999996451833794708363711833953857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I dunno if that was the one that I ran away fae.","start":1072351,"end":1074785,"confidence":0.70413274000000003471910758889862336218357086181640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I did run away fae one of them, cos the man slapped me.","start":1079494,"end":1082820,"confidence":0.6122603399999999584935039820265956223011016845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away.","start":1084216,"end":1096240,"confidence":0.54471623999999996268428503753966651856899261474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was running away there too.","start":1097058,"end":1098648,"confidence":0.6846733000000000401996658183634281158447265625},{"sentiment":"POSITIVE","speaker":"B","text":"That's understandable.","start":1099547,"end":1101377,"confidence":0.612014700000000022583890313399024307727813720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording.","start":1102099,"end":1116620,"confidence":0.8518767400000000211690576179535128176212310791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And also, if you just can't remember or you can't answer the question due to not remembering, that is fine.","start":1117219,"end":1123490,"confidence":0.61847200000000002173550228690146468579769134521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"If you state that, we'll just move on to the next questions, okay?","start":1123910,"end":1126666,"confidence":0.8527362000000000552546453036484308540821075439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1128257,"end":1128595,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"So this will be for your first SS\u2014 first institution being Calder House.","start":1129061,"end":1134301,"confidence":0.93764645000000002017515043917228467762470245361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there?","start":1136344,"end":1150610,"confidence":0.9399419399999999757966406832565553486347198486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"He thought I was in there when I was 13.","start":1150690,"end":1152941,"confidence":0.76532999999999995477395486886962316930294036865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"They kept saying I was 14, but I don't know.","start":1154194,"end":1156487,"confidence":0.62151199999999995338129110677982680499553680419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I thought I was put in when I was 13.","start":1156779,"end":1158960,"confidence":0.65961970000000003100382173215621151030063629150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I don't know.","start":1160215,"end":1163229,"confidence":0.62970389999999998309476723079569637775421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I must have been 14.","start":1165240,"end":1167410,"confidence":0.83768100000000000893152218850445933640003204345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"If I'd been 14 then, I can't mind.","start":1167410,"end":1170370,"confidence":0.78605990000000003359303946126601658761501312255859375},{"sentiment":"NEGATIVE","speaker":"A","text":"But I can remember that the thing that's happened in there was atrocious, you know what I mean?","start":1172170,"end":1178250,"confidence":0.8635152600000000067126393332728184759616851806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1178250,"end":1178530,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was the two lasses that ran away, they were made to clean a barn out with toothbrush.","start":1178530,"end":1186040,"confidence":0.610734050000000028290969567024149000644683837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong.","start":1187290,"end":1193590,"confidence":0.7548928999999999778225401314557529985904693603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean?","start":1195510,"end":1202610,"confidence":0.74816585000000002114717290169210173189640045166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because I was just telling the woman the next day, I was telling all the women.","start":1202610,"end":1206440,"confidence":0.8165160399999999984999021762632764875888824462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon.","start":1208130,"end":1223810,"confidence":0.75178029999999995691695175992208532989025115966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And so what type of setting was it at Calder House?","start":1223810,"end":1225330,"confidence":0.8926195999999999575180709143751300871372222900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was 4-bedroom, I think.","start":1227665,"end":1233887,"confidence":0.890669350000000026312818590668030083179473876953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say it again.","start":1234983,"end":1235532,"confidence":0.6422215000000000006963318810448981821537017822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"4-bedroom.","start":1236196,"end":1237102,"confidence":0.68259513000000004989686885892297141253948211669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"A 4-kind room?","start":1238315,"end":1239319,"confidence":0.8898580000000000378435061065829358994960784912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"A 4-bedroom.","start":1240015,"end":1241358,"confidence":0.68891259999999998608899431928875856101512908935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"4-bedroom.","start":1242667,"end":1243572,"confidence":0.68259513000000004989686885892297141253948211669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I think.","start":1244688,"end":1246158,"confidence":0.7674345000000000194262383956811390817165374755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1247451,"end":1247548,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And was this a residential school, an assessment centre?","start":1247613,"end":1250945,"confidence":0.812464700000000039636915971641428768634796142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Assessment centre.","start":1251172,"end":1251756,"confidence":0.6825052499999999522373173022060655057430267333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was assessment centre.","start":1251820,"end":1253376,"confidence":0.8290239600000000042001602196251042187213897705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And at your first time at Calder House, how long was you\u2014 for your time at Calder House, how long was you there for?","start":1257916,"end":1265018,"confidence":0.93200605999999996953420122736133635044097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think 3 weeks, and then that's when I went to Dundee.","start":1267960,"end":1270983,"confidence":0.89965963000000004345935167293646372854709625244140625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":1274206,"end":1276232,"confidence":0.5762886000000000397136545871035195887088775634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House?","start":1277228,"end":1287348,"confidence":0.8454390000000000515711917614680714905261993408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school\/work, food, clothing, hygiene, and how\u2014 if you had access to contact with your family?","start":1287993,"end":1305495,"confidence":0.90111010000000002495568196536623872816562652587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour.","start":1307199,"end":1316470,"confidence":0.84768840000000000856061888043768703937530517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the accommodation like where you were staying?","start":1327069,"end":1329861,"confidence":0.90047259999999995638830796451657079160213470458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"What was your bedroom like?","start":1330620,"end":1331895,"confidence":0.87263729999999994912940337599138729274272918701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was like 4 in a room, I think.","start":1332575,"end":1334544,"confidence":0.888677500000000009094947017729282379150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"40 per room?","start":1335260,"end":1336382,"confidence":0.8505521000000000331198179992497898638248443603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"4 people per room.","start":1336578,"end":1338251,"confidence":0.7394916400000000056280669014086015522480010986328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry.","start":1338508,"end":1338733,"confidence":0.50921240000000000947011358221061527729034423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was the\u2014 what was the hygiene of the room like?","start":1342607,"end":1345758,"confidence":0.818892799999999976279241309384815394878387451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it clean?","start":1345822,"end":1346352,"confidence":0.84540059999999994655439650159678421914577484130859375},{"sentiment":"POSITIVE","speaker":"A","text":"It was clean, uh-huh.","start":1347108,"end":1348112,"confidence":0.5655618000000000034077629607054404914379119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And was you provided any clothes?","start":1350283,"end":1351790,"confidence":0.81520789999999998531876599372480995953083038330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"Ah, they were defective clothes.","start":1352616,"end":1355192,"confidence":0.90361740000000001504787405792740173637866973876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah yeah, people had already used it, wasn't it?","start":1357515,"end":1359800,"confidence":0.64288365999999996791558487529982812702655792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Like new clothes and that.","start":1359898,"end":1361008,"confidence":0.735103300000000015046452972455881536006927490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was used clothes.","start":1362078,"end":1362977,"confidence":0.74113079999999997848902921759872697293758392333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was used clothes.","start":1363043,"end":1364662,"confidence":0.74113079999999997848902921759872697293758392333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And what would you say the hygiene of the clothes like?","start":1366871,"end":1368609,"confidence":0.8097433400000000336405037160147912800312042236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Were they clean or were they dirty?","start":1368674,"end":1369697,"confidence":0.67532859999999994560226923567824997007846832275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"They were dirty.","start":1371110,"end":1372441,"confidence":0.92178780000000004601901082423864863812923431396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1373659,"end":1376485,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"What was your daily routine like at Calder House?","start":1380770,"end":1384072,"confidence":0.9227608000000000476603645438444800674915313720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't really mind much.","start":1390191,"end":1391386,"confidence":0.58705013999999999807499762027873657643795013427734375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":1392613,"end":1393081,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that\u2014 I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room.","start":1395600,"end":1414173,"confidence":0.6168981000000000047833736971369944512844085693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"She wouldn't have committed suicide.","start":1415137,"end":1416645,"confidence":0.52290749999999996955324377267970703542232513427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, come on, my gran, that's it, the telegram.","start":1416711,"end":1419185,"confidence":0.55651413999999999049350662971846759319305419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So they had to tell the teachers about the woman that was here.","start":1420430,"end":1427365,"confidence":0.73854386999999999119381755008362233638763427734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't think it was a good time I had done that, dear, right enough.","start":1428647,"end":1431467,"confidence":0.790756800000000037442760003614239394664764404296875},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":1433023,"end":1434141,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just hold on one moment while I just catch up on the notes, Theresa.","start":1434611,"end":1436875,"confidence":0.810199200000000008259348760475404560565948486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Right.","start":1437471,"end":1437868,"confidence":0.56647502999999999051539134597987867891788482666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Apologies.","start":1438199,"end":1439141,"confidence":0.57709544999999995429362797949579544365406036376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So moving on to the next question.","start":1443325,"end":1444601,"confidence":0.8008998000000000505593789057456888258457183837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"How did staff and other children genuinely treat you?","start":1445102,"end":1448751,"confidence":0.58762926000000004211898385619861073791980743408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, I was saying that they were bullying my friend, but I wasn't letting them.","start":1450280,"end":1454526,"confidence":0.598018900000000019900880943168886005878448486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was setting up for, you know what I mean?","start":1455807,"end":1457330,"confidence":0.8144151600000000268408939518849365413188934326171875},{"sentiment":"NEGATIVE","speaker":"B","text":"The children were bullying my friend.","start":1458595,"end":1460354,"confidence":0.9023491999999999624293423039489425718784332275390625},{"sentiment":"NEGATIVE","speaker":"B","text":"But the children didn't treat you that way?","start":1468284,"end":1471609,"confidence":0.7582335000000000047037929107318632304668426513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"They didn't bully you?","start":1471674,"end":1472417,"confidence":0.6116411999999999959953811412560753524303436279296875},{"sentiment":"POSITIVE","speaker":"A","text":"No, no, I'm glad they stuck up for us.","start":1473127,"end":1477211,"confidence":0.69683930000000005033911065766005776822566986083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"That's tend to what happens with bullies though, isn't it?","start":1477389,"end":1479554,"confidence":0.63875300000000001521271997262374497950077056884765625},{"sentiment":"NEGATIVE","speaker":"B","text":"They don't like it when people stand up to them.","start":1479651,"end":1481380,"confidence":0.74827385000000001813447170206927694380283355712890625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, they're afraid, aren't they?","start":1481445,"end":1482996,"confidence":0.6343353400000000252845211434760130941867828369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the staff treat you at Calder House?","start":1493375,"end":1495904,"confidence":0.88619137000000003379085455890162847936153411865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think the staff were doing it to that kid, apart from that man.","start":1500073,"end":1506693,"confidence":0.69812149999999995042543332601781003177165985107421875},{"sentiment":"POSITIVE","speaker":"A","text":"I think the staff, the other staff were all right.","start":1507874,"end":1510920,"confidence":0.75423545000000002946904942291439510881900787353515625},{"sentiment":"NEUTRAL","speaker":"B","text":"When you say apart from that man, can you remember his name at all?","start":1511948,"end":1515837,"confidence":0.7720197399999999543496187470736913383007049560546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't, no, I can't remember his name.","start":1515901,"end":1517861,"confidence":0.704149099999999972254727254039607942104339599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there any descriptive features that you remember at all?","start":1518539,"end":1521544,"confidence":0.876677499999999998436805981327779591083526611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh, like, did he have any tattoos?","start":1524100,"end":1525789,"confidence":0.8596821999999999519559423788450658321380615234375},{"sentiment":"POSITIVE","speaker":"A","text":"A big man, just a big man.","start":1526208,"end":1527882,"confidence":0.62679373999999998812171497775125317275524139404296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Fat man.","start":1528558,"end":1529057,"confidence":0.87823890000000004452118673725635744631290435791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's what I can explain.","start":1529202,"end":1532421,"confidence":0.7850953000000000514546627528034150600433349609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Horrible face.","start":1533660,"end":1534292,"confidence":0.9695583599999999524499116887454874813556671142578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Horrible looking face.","start":1534858,"end":1535823,"confidence":0.97510569999999996415596115184598602354526519775390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, quite a scary man.","start":1537340,"end":1541793,"confidence":0.57925283999999999107188841662718914449214935302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I just can't remember his name.","start":1545180,"end":1547327,"confidence":0.539176499999999947476680972613394260406494140625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":1548180,"end":1549146,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was, um, sorry, there's some things that things can\u2014 did he have any, did he have any hair or anything like that?","start":1549259,"end":1558392,"confidence":0.71380549999999998167510284474701620638370513916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did he have long or short hair?","start":1558521,"end":1560068,"confidence":0.9222852599999999956281726554152555763721466064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I think he was kind of bald, slightly bald.","start":1560294,"end":1570660,"confidence":0.5855852999999999752844814793206751346588134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean.","start":1571031,"end":1575419,"confidence":0.719881800000000016126477930811233818531036376953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine.","start":1575958,"end":1582725,"confidence":0.708617700000000017013235265039838850498199462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next question may be a bit distressing, so just try and answer it in the best way you possibly can.","start":1583387,"end":1589503,"confidence":0.59602122999999995744957459464785642921924591064453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anything happen to you there that you now consider abuse, neglect, or harmful?","start":1590590,"end":1596121,"confidence":0.7806971700000000513597342433058656752109527587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Remember that, man?","start":1597153,"end":1598733,"confidence":0.76853614999999997348112401596154086291790008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's the boost.","start":1599329,"end":1600699,"confidence":0.5225535999999999514642468056990765035152435302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean?","start":1601403,"end":1604437,"confidence":0.7394311399999999867560518396203406155109405517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, hold on one second.","start":1605357,"end":1606907,"confidence":0.68319249999999998035349335623322986066341400146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"That's a red one.","start":1611950,"end":1612688,"confidence":0.67558240000000002734026338657713495194911956787109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it.","start":1621110,"end":1628709,"confidence":0.7075770999999999588681021123193204402923583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on one moment.","start":1630639,"end":1632825,"confidence":0.76652430000000004728377689389162696897983551025390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Nothing was done about it.","start":1639742,"end":1640778,"confidence":0.7458436999999999983401721692644059658050537109375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":1641425,"end":1641927,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Did you experience\u2014 looking back, did you experience anything that you'd now consider as physical or emotional abuse?","start":1642073,"end":1651285,"confidence":0.56206560000000005405951242209994234144687652587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole.","start":1655483,"end":1665818,"confidence":0.7575924400000000336063976646983064711093902587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I would get out the door, and the abattoir, he says, 'I was just coming to get you,' because they were all seeing the looks through the keyhole.","start":1666012,"end":1674037,"confidence":0.81901440000000003127667014268808998167514801025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"One second.","start":1675164,"end":1675808,"confidence":0.64591235000000002397513299001730047166347503662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I didn't think it was just me, it was other ones.","start":1677290,"end":1679480,"confidence":0.66709450000000003466738007773528806865215301513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what he was doing to the other ones.","start":1679544,"end":1681522,"confidence":0.7115517000000000091830543169635348021984100341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Friends.","start":1682933,"end":1683257,"confidence":0.695427000000000017365664461976848542690277099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole.","start":1683419,"end":1693763,"confidence":0.73732834999999996572483951240428723394870758056640625},{"sentiment":"NEGATIVE","speaker":"A","text":"So that'd be stressful, that'd be stressful in the morning.","start":1698655,"end":1701463,"confidence":0.7014055999999999624350266458350233733654022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, get my clothes on and all that, mate.","start":1702286,"end":1705579,"confidence":0.7496536400000000099907992989756166934967041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"The thought of him just looking through that keyhole, just put a housecoat up.","start":1706747,"end":1710053,"confidence":0.67477149999999996854427308790036477148532867431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm sure my hangar could take it, you know what I mean?","start":1710290,"end":1713600,"confidence":0.6562672000000000505082198287709616124629974365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":1714036,"end":1715085,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"This may\u2014 moving on to the next question.","start":1721340,"end":1723509,"confidence":0.88523143999999998055017158549162559211254119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability.","start":1723685,"end":1731415,"confidence":0.71809120000000004058193781020236201584339141845703125},{"sentiment":"NEGATIVE","speaker":"B","text":"And who was involved or responsible for the abuse that you endured at your time in Calder House?","start":1731897,"end":1738315,"confidence":0.732095099999999998630073605454526841640472412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"That would have been the workers, maybe.","start":1744553,"end":1748237,"confidence":0.77966539999999995291801724306424148380756378173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":1748336,"end":1748729,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Then there was used to be a room you could get in, so that would be the heat, like the hedge one.","start":1757219,"end":1762145,"confidence":0.843840099999999981861265041516162455081939697265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say that again.","start":1762988,"end":1763685,"confidence":0.6831715000000000426183532908908091485500335693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"It would be the hedge one, the room you'd get in, a room with a hedge in.","start":1764268,"end":1768364,"confidence":0.8870793999999999623895519107463769614696502685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"A headroom, did you say?","start":1770204,"end":1771373,"confidence":0.80992823999999996598120333146653138101100921630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, they were the head person.","start":1771763,"end":1773355,"confidence":0.685287100000000037880454328842461109161376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Head pressing?","start":1774362,"end":1774979,"confidence":0.8280127999999999932612126940512098371982574462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":1776690,"end":1776706,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"A head pressing room?","start":1777677,"end":1778762,"confidence":0.8352332000000000089556806415203027427196502685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, the head worker.","start":1779620,"end":1787468,"confidence":0.55269840000000003410463023101328872144222259521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"The head worker?","start":1788920,"end":1789776,"confidence":0.79869025999999998521872157652978785336017608642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":1790276,"end":1790405,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know how you would go to the staff room?","start":1790760,"end":1792598,"confidence":0.74994475000000004882849680143408477306365966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1794085,"end":1794313,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, they would have a staff room in their cell, so you would go to them.","start":1794982,"end":1798095,"confidence":0.89997183999999996739660446110065095126628875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Get in, bother me or whatever.","start":1798313,"end":1800987,"confidence":0.60916899999999996051514017381123267114162445068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, were there any, um, apologies, hold on.","start":1805937,"end":1818313,"confidence":0.7192602999999999635605263392790220677852630615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And so the next question, try to take your time with answering the question.","start":1820992,"end":1824618,"confidence":0.81900804999999998745607854289119131863117218017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And if you would like to take a moment before answering the question, that is perfectly fine.","start":1825403,"end":1829064,"confidence":0.569779000000000035441871659713797271251678466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you give one clear example of what happened?","start":1830285,"end":1833448,"confidence":0.7927551999999999932100536170764826238155364990234375},{"sentiment":"NEGATIVE","speaker":"B","text":"As in, sorry, could you give one clear example of the abuse that you were a victim to?","start":1834620,"end":1840577,"confidence":0.81782067000000002732207349254167638719081878662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Where and when did it occur?","start":1841364,"end":1842777,"confidence":0.8711607999999999574214371023117564618587493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened before the abuse started, during the abuse, and afterwards?","start":1843852,"end":1849536,"confidence":0.5102573599999999931497995930840261280536651611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, me and my sister had run away, so\u2014 You had run away, sorry?","start":1854154,"end":1859264,"confidence":0.60908799999999996277466607352835126221179962158203125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too.","start":1859601,"end":1866560,"confidence":0.81910263999999999295908992280601523816585540771484375},{"sentiment":"NEGATIVE","speaker":"A","text":"So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them.","start":1867316,"end":1876246,"confidence":0.8860704299999999644654735675430856645107269287109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it started from them running away?","start":1878272,"end":1879858,"confidence":0.6984111699999999700594344176352024078369140625},{"sentiment":"POSITIVE","speaker":"B","text":"Nice.","start":1880035,"end":1881006,"confidence":0.7344969999999999554773921772721223533153533935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what happened, um, following you not telling them about the two girls running away?","start":1885939,"end":1891030,"confidence":0.73181653000000002062819248749292455613613128662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I was with them.","start":1893960,"end":1894656,"confidence":0.79517614999999997049684452576912008225917816162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was there.","start":1895188,"end":1895590,"confidence":0.6748336999999999807897665959899313747882843017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was the one to go because I think I was getting it.","start":1895751,"end":1898165,"confidence":0.6263313999999999825973873157636262476444244384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought I was getting it.","start":1898986,"end":1901047,"confidence":0.589300900000000016376588973798789083957672119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was to go to another place.","start":1902600,"end":1904818,"confidence":0.82422300000000003894484734701109118759632110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was the one on Perth, I think.","start":1904980,"end":1909723,"confidence":0.86444043999999997662797568409587256610393524169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1910047,"end":1910321,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away?","start":1913116,"end":1927916,"confidence":0.68372060000000001167563823400996625423431396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, the staff was at the front, in the front inside, so we were at the back.","start":1928077,"end":1932094,"confidence":0.79648280000000004630322791854268871247768402099609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I wasn't supposed to be looking after them.","start":1934056,"end":1938083,"confidence":0.82869387000000005460975671667256392538547515869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's what I said.","start":1940246,"end":1941291,"confidence":0.6909026499999999515466697630472481250762939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I said I was never seen them disappearing.","start":1941471,"end":1943496,"confidence":0.65539840000000004760494221045519225299358367919921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought they was at the front.","start":1944930,"end":1946160,"confidence":0.7110618399999999450500354214455001056194305419921875},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even remember the two lasses' names.","start":1960517,"end":1965346,"confidence":0.8170897999999999772313685753033496439456939697265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, that's fine, don't worry about remembering their names.","start":1966350,"end":1969200,"confidence":0.56055469999999996133510649087838828563690185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So you couldn't see them in the queue and they got away from the\u2014 Aye, but they got caught that night and was back.","start":1969328,"end":1977599,"confidence":0.6826294699999999604500544592156074941158294677734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I never got to see them for a few days.","start":1979128,"end":1981633,"confidence":0.62826234000000003021568772965110838413238525390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if they get back, I don't know.","start":1982169,"end":1984413,"confidence":0.58863180000000003833093842331436462700366973876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"As bad as it might be in the dead of the afternoon, I mean.","start":1998129,"end":2000527,"confidence":0.82981782999999997851858779540634714066982269287109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2001107,"end":2001960,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you tell me what happened?","start":2021730,"end":2023439,"confidence":0.78690499999999996560973158921115100383758544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"What if there's anything that happened to yourself in relation to any abuse, in your own words?","start":2023519,"end":2028154,"confidence":0.64827365000000003458779929133015684783458709716796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, I think I'd class that as abuse.","start":2031630,"end":2033993,"confidence":0.83983980000000002519300323911011219024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"What, witnessing that?","start":2035510,"end":2036527,"confidence":0.664918539999999946843445286503992974758148193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"That bang.","start":2037167,"end":2037775,"confidence":0.494835399999999980824583190042176283895969390869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And there was anything else what happened to you while she was at Calder House?","start":2039431,"end":2044775,"confidence":0.87751520000000005072848807685659267008304595947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, just the, the man.","start":2046540,"end":2049228,"confidence":0.64787099999999997468336232486763037741184234619140625},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, okay, that's fine.","start":2049373,"end":2052465,"confidence":0.74913602999999995279978293183376081287860870361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, did this happen often?","start":2052996,"end":2054429,"confidence":0.79622640000000000082280848801019601523876190185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, was it over a specific period of time?","start":2055257,"end":2057282,"confidence":0.86544140000000002732605253186193294823169708251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that.","start":2057690,"end":2073371,"confidence":0.8741282999999999692164465159294195473194122314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"The stress of getting\u2014 going to get washed and come back and change and all that.","start":2073989,"end":2078210,"confidence":0.5485464300000000292811819235794246196746826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, one second, I might just catch up on the notes.","start":2080417,"end":2082376,"confidence":0.682948600000000016763124222052283585071563720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"then it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty.","start":2115696,"end":2122175,"confidence":0.50511472999999995625586279857088811695575714111328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Did it ever change, or did it get\u2014 or did it become worse?","start":2123997,"end":2127063,"confidence":0.749896899999999977382003635284490883350372314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"It was just the same all the time, every day.","start":2128614,"end":2131853,"confidence":0.59940267000000002628468109833193011581897735595703125},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, no problem.","start":2132647,"end":2133441,"confidence":0.58404650000000002396660647718817926943302154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I would manage to get this to taste now.","start":2138892,"end":2141922,"confidence":0.64130659999999994891339838432031683623790740966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"What immediate effects did you experience?","start":2144424,"end":2146790,"confidence":0.8302849500000000215749196286196820437908172607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean?","start":2147584,"end":2156544,"confidence":0.8039720999999999673235606678645126521587371826171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2157821,"end":2158063,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And did you experience any sleeping issues whilst you were at Calder House?","start":2174451,"end":2178648,"confidence":0.77100420000000002840323531927424483001232147216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Any bedwetting, any running away, or behaviour, or school changes?","start":2178987,"end":2182748,"confidence":0.74069905000000002548432576077175326645374298095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I just\u2014 just before the care home, I was stressed all the time.","start":2185826,"end":2189987,"confidence":0.7229069999999999662776417608256451785564422607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just want to tell him Sorry, could you just repeat that for me, Theresa?","start":2191713,"end":2197008,"confidence":0.599073769999999949931179799023084342479705810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle because I would never get back to my mum and dad.","start":2197169,"end":2207505,"confidence":0.697917939999999958899934426881372928619384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's what I thought.","start":2207570,"end":2208427,"confidence":0.80913749999999995399235785953351296484470367431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened.","start":2209026,"end":2217758,"confidence":0.5686035000000000394493326894007623195648193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And so I was like, well, I says, I can't tell him, dude.","start":2217855,"end":2221958,"confidence":0.68262345000000002048778924290672875940799713134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said, so I had that all in my head the whole time I was in the homes, you know what I mean?","start":2222022,"end":2227243,"confidence":0.69315219999999999611617340633529238402843475341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I couldn't tell them anything that happened outside the house, outside, you know what I mean?","start":2227356,"end":2231840,"confidence":0.61483765000000001332836063738795928657054901123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":2232340,"end":2233226,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"So that, because I was too feared in case I wasn't gonna get out at all.","start":2233500,"end":2237350,"confidence":0.54283464000000003490953304208233021199703216552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar?","start":2266183,"end":2277131,"confidence":0.52340054999999996443449390426394529640674591064453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, like, the two girls would know nothing, do you know what I mean?","start":2277758,"end":2283941,"confidence":0.54701966000000001866254706328618340194225311279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"The two girls who ran away?","start":2284102,"end":2285226,"confidence":0.70184400000000002339817228858009912073612213134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, the two girls that ran away plus more other girls there would know about that man.","start":2286655,"end":2292100,"confidence":0.68776559999999997696562559212907217442989349365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You'd probably hear that to somebody else, you know what I mean?","start":2297576,"end":2299884,"confidence":0.663087369999999953762426230241544544696807861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I don't remember his name on that.","start":2300702,"end":2303443,"confidence":0.72996110000000002937525778179406188428401947021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man.","start":2304148,"end":2318399,"confidence":0.71248520000000004070983550263918004930019378662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"And if you\u2014 if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was.","start":2318592,"end":2330600,"confidence":0.87867960000000000508890707351383753120899200439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, I know.","start":2330600,"end":2331680,"confidence":0.50136703000000004681879772761021740734577178955078125},{"sentiment":"POSITIVE","speaker":"B","text":"So it's, it's, it's, it's okay.","start":2331680,"end":2334460,"confidence":0.76662653999999996745629005090449936687946319580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not too much of a big issue if you can't remember his name or not.","start":2334460,"end":2338540,"confidence":0.6604743600000000380845222025527618825435638427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, right.","start":2338540,"end":2340540,"confidence":0.6017550000000000398614474761416204273700714111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, the whole\u2014 if somebody else is saying that, they'll probably remember his name.","start":2340540,"end":2345140,"confidence":0.6941300999999999721268295616027899086475372314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I've just had that much in my head when I was young, do you know what I mean?","start":2345140,"end":2348740,"confidence":0.61976869999999995020090182151761837303638458251953125},{"sentiment":"NEGATIVE","speaker":"A","text":"That much going on that I just can't even remember his name.","start":2349080,"end":2353600,"confidence":0.56393163999999995628087390286964364349842071533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't know he was\u2014 I never let him near me anyway.","start":2354300,"end":2356960,"confidence":0.495128869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's That's the main thing, you know what I mean?","start":2357000,"end":2358398,"confidence":0.7666946599999999722996335549396462738513946533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you didn't let him near you.","start":2358448,"end":2360074,"confidence":0.592593499999999995253574525122530758380889892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":2373518,"end":2373679,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And so this is the next question, Theresa.","start":2377060,"end":2381140,"confidence":0.79897960000000001201669874717481434345245361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you tell anyone or try to get any help while she was in the house?","start":2381205,"end":2386523,"confidence":0.82130723999999999396237626569927670061588287353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I had told them, I tell them about him doing that to me, but they never done anything about it because he was still there.","start":2387262,"end":2395017,"confidence":0.58419790000000004770441819346160627901554107666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And so in relation to you doing\u2014 you saying him doing that to you, is that referencing to him making you do a handstand outside?","start":2395829,"end":2404660,"confidence":0.8897340000000000248547848968883045017719268798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":2405165,"end":2405491,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I told them all that.","start":2405605,"end":2406631,"confidence":0.64324630000000004859117552769021131098270416259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I said I can't because I've not got any pants on.","start":2407866,"end":2409964,"confidence":0.5842528000000000165670144269824959337711334228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"He says, well, do it.","start":2410161,"end":2410915,"confidence":0.7573854300000000261405830315197817981243133544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Polishing me boots.","start":2411616,"end":2412888,"confidence":0.74653139999999995612967040869989432394504547119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was during the night.","start":2413419,"end":2422632,"confidence":0.7985025599999999723621613156865350902080535888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was about 12 o'clock at night to 2 in the morning.","start":2423053,"end":2427694,"confidence":0.90776149999999999895550217843265272676944732666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"He was outside for 2 hours with him?","start":2428740,"end":2430492,"confidence":0.87470435999999995857479007099755108356475830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":2430946,"end":2431206,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"To polish his boots.","start":2431936,"end":2433056,"confidence":0.73023519999999997320827560542966239154338836669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"To polish his boots or yours?","start":2434209,"end":2435621,"confidence":0.83592820000000001012807615552446804940700531005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, there was 20 pair of boots.","start":2435913,"end":2437925,"confidence":0.7630349400000000503752062286366708576679229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Obviously everybody else's boots.","start":2438314,"end":2439693,"confidence":0.4906932999999999989171328707016073167324066162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to polish more.","start":2440400,"end":2441769,"confidence":0.769113799999999958600938043673522770404815673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I don't know if that punishment was for the lassies running away.","start":2449860,"end":2453219,"confidence":0.5604590000000000404867250836105085909366607666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":2453300,"end":2453933,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"You don't know why you received that punishment?","start":2456980,"end":2459834,"confidence":0.6474284999999999623554458594298921525478363037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":2459931,"end":2459948,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":2460094,"end":2461034,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish.","start":2464317,"end":2472884,"confidence":0.51327990000000001113988901124685071408748626708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this, um, did you polish the boots before or after he made you do the handstand?","start":2473352,"end":2478799,"confidence":0.87491660000000004426823352332576178014278411865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on.","start":2479692,"end":2484090,"confidence":0.525500239999999951834297462482936680316925048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And he tried to get me to do it, and I said, no, I'm not getting any pants on.","start":2484750,"end":2488746,"confidence":0.50793016000000001941572236319188959896564483642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I think my nightie was see-through and all, do you know what I mean?","start":2489443,"end":2494575,"confidence":0.79270680000000004472582304515526629984378814697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"So he would have known I never had any pants on.","start":2494641,"end":2496651,"confidence":0.68514229999999998188542349453200586140155792236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2496912,"end":2497092,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"One second.","start":2498173,"end":2505604,"confidence":0.64591235000000002397513299001730047166347503662109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, this is gnaehandant.","start":2510580,"end":2511621,"confidence":0.5731464600000000242374653680599294602870941162109375},{"sentiment":"NEGATIVE","speaker":"B","text":"It is, unfortunately.","start":2516067,"end":2518929,"confidence":0.80350803999999997895287151550292037427425384521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next question would be, what was different at your placement at Calder House compared to the others?","start":2528779,"end":2536737,"confidence":0.9124923000000000339326788889593444764614105224609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, I didn't like Calder House.","start":2541584,"end":2543298,"confidence":0.90205944000000004567851874526240862905979156494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't like any of them actually, apart from Cardris Park because I stayed there and went to school.","start":2543589,"end":2549622,"confidence":0.90877306000000002139671551049104891717433929443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Say that again for me, please, Theresa.","start":2552242,"end":2553719,"confidence":0.74248550000000002047073621724848635494709014892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Them all.","start":2554666,"end":2555341,"confidence":0.59498689999999998523350086543359793722629547119140625},{"sentiment":"POSITIVE","speaker":"A","text":"I mean, I like Calderhurst Park.","start":2555533,"end":2557171,"confidence":0.7948231999999999519701532335602678358554840087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went out to school.","start":2557300,"end":2558151,"confidence":0.8187693400000000121252696771989576518535614013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, in Calderhurst Park.","start":2559387,"end":2560351,"confidence":0.82275679999999995484216697150259278714656829833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, we'll, um, we'll get back to that one.","start":2560447,"end":2565232,"confidence":0.8693723700000000054188831200008280575275421142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"We get right in Calderhurst Park.","start":2565505,"end":2567126,"confidence":0.6209092000000000499682073495932854712009429931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's the first institution, um, set of questions completed for Calderhouse.","start":2567175,"end":2571911,"confidence":0.92101960000000004935571951136807911098003387451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"We're going to now move on to Balnahcraig School.","start":2572891,"end":2575026,"confidence":0.91324419999999995045669720639125443994998931884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, again, this is going to be\u2014 is that in care?","start":2575845,"end":2578543,"confidence":0.74169004000000005039083816882339306175708770751953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, that's correct.","start":2579538,"end":2580149,"confidence":0.66486882999999996624040932147181592881679534912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"That's, that's when I get the slap for the teacher.","start":2580197,"end":2583649,"confidence":0.5062929000000000456793713965453207492828369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay?","start":2584291,"end":2594102,"confidence":0.88694030000000001479065758758224546909332275390625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":2595450,"end":2595916,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So could you please confirm for me the institution's name, the location?","start":2596398,"end":2601327,"confidence":0.92068534999999995793729112847358919680118560791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"But that name is that institution For Balmer Craig School.","start":2601391,"end":2606143,"confidence":0.81647396000000005411578740677214227616786956787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to school there, I know.","start":2608039,"end":2609984,"confidence":0.80536883999999997474361634886008687317371368408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think, I don't know, I think the school was in that building.","start":2612259,"end":2615926,"confidence":0.75111972999999998545916923831100575625896453857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, the school, the school was in that building, I think.","start":2617153,"end":2619737,"confidence":0.8200202599999999453217469636001624166965484619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"In which building?","start":2620238,"end":2620932,"confidence":0.850776259999999950878191157244145870208740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"The Balmer, whatever you call it.","start":2621933,"end":2623902,"confidence":0.83908430000000000514859266331768594682216644287109375},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, okay, that's fine.","start":2626302,"end":2628098,"confidence":0.73180809999999996140473967898287810385227203369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, do you remember the the approximate dates going to, um, Balnahcraig?","start":2628631,"end":2636041,"confidence":0.925224299999999999499777914024889469146728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't remember the dates when I went.","start":2637060,"end":2639032,"confidence":0.62819119999999994963246763290953822433948516845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember how old you was?","start":2639275,"end":2640518,"confidence":0.8498686600000000535004573976038955152034759521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't.","start":2641276,"end":2641922,"confidence":0.77191025000000001998756715693161822855472564697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I can remember going in when I went.","start":2642180,"end":2644585,"confidence":0.77581460000000002086295580738806165754795074462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"They took me for new clothes.","start":2644666,"end":2647055,"confidence":0.63484912999999998373112930494244210422039031982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, we'll, um, once we've got any questions, we'll have that.","start":2648550,"end":2653600,"confidence":0.88544922999999997603737256213207729160785675048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just hold on one moment.","start":2653907,"end":2654733,"confidence":0.72599650000000004457234581423108465969562530517578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, Theresa.","start":2654813,"end":2655445,"confidence":0.551795999999999953189444568124599754810333251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember who placed you there?","start":2662265,"end":2664525,"confidence":0.8239514999999999478319523404934443533420562744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"My sister came with a social worker.","start":2670015,"end":2672683,"confidence":0.8804629999999999956372676024329848587512969970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even remember his name.","start":2672748,"end":2674219,"confidence":0.727321499999999954155782688758336007595062255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know, no problem.","start":2674704,"end":2676822,"confidence":0.5176081999999999627704028171137906610965728759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on.","start":2676870,"end":2677178,"confidence":0.6407237599999999755340240881196223199367523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even remember his name.","start":2678277,"end":2679884,"confidence":0.727321499999999954155782688758336007595062255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The social worker's name.","start":2679966,"end":2681076,"confidence":0.7166639999999999677271489417762495577335357666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there a helmet chipped up when I said that?","start":2684024,"end":2686152,"confidence":0.7813816700000000281534084933809936046600341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"You can't remember his name?","start":2695819,"end":2696848,"confidence":0.491932599999999997653077343784389086067676544189453125},{"sentiment":"POSITIVE","speaker":"A","text":"No, that would have been\u2014 oh God, it's a good while.","start":2697426,"end":2700673,"confidence":0.647785199999999949938001009286381304264068603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did she bring him or wave to my\u2014 I think I may have The name of this social worker, and I'm just gonna\u2014 it'll be surname, so it's just try and confirm to see if this is correct.","start":2701220,"end":2715830,"confidence":0.873525499999999954781060296227224171161651611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this social worker, um, a J\u2014 J. Arnett?","start":2716630,"end":2723816,"confidence":0.90431494000000001154404571934719569981098175048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know what the first name would be, but the last name is Arnett.","start":2727269,"end":2729894,"confidence":0.83739410000000003009290594491176307201385498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"James Arnett.","start":2731002,"end":2731492,"confidence":0.84552700000000002855671255019842647016048431396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"You believe it's James Arnett?","start":2732617,"end":2733955,"confidence":0.8518615000000000492264007334597408771514892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"That might be, aye.","start":2734910,"end":2735830,"confidence":0.69934660000000004043130275022122077643871307373046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":2741467,"end":2743398,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"What type of setting was Balna Craig?","start":2744145,"end":2745963,"confidence":0.865278800000000014591705621569417417049407958984375},{"sentiment":"POSITIVE","speaker":"A","text":"It was okay.","start":2747164,"end":2748462,"confidence":0.819333700000000053620397011400200426578521728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was an olderish man.","start":2749598,"end":2750944,"confidence":0.879069270000000013709495760849677026271820068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"It had had it with his wife.","start":2751010,"end":2753197,"confidence":0.74053840000000004106794904146227054297924041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, sorry, Theresa, it's not about James.","start":2754638,"end":2756674,"confidence":0.6316972400000000487096940560149960219860076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, I said what type of setting was Balna Craig?","start":2756804,"end":2760142,"confidence":0.81835679999999999534310290982830338180065155029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"That was\u2014 I did have a room in my cell.","start":2762287,"end":2765089,"confidence":0.88468473999999996948417901876382529735565185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I think I did.","start":2768780,"end":2769924,"confidence":0.6807722000000000495134599987068213522434234619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think I did room in my cell there.","start":2770005,"end":2771632,"confidence":0.87505144000000001369699020870029926300048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a residential school.","start":2772679,"end":2773759,"confidence":0.5379319000000000183803194886422716081142425537109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":2776778,"end":2776810,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And how long was you there, Father?","start":2779014,"end":2780478,"confidence":0.87085500000000004572342504616244696080684661865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her.","start":2780542,"end":2790759,"confidence":0.67709589999999997278479213491664268076419830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And they went laughing to you, they thought that.","start":2792359,"end":2794994,"confidence":0.66162909999999997001651763639529235661029815673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"But she was the\u2014 what would you call that?","start":2795124,"end":2797857,"confidence":0.8104592600000000146565071190707385540008544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So you phoned it back to her?","start":2798730,"end":2800035,"confidence":0.83332276000000005122814172864309512078762054443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I phoned it back.","start":2800840,"end":2801469,"confidence":0.7639956500000000261252353084273636341094970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I said, what are you doing that for?","start":2801517,"end":2803854,"confidence":0.7154202499999999798063754496979527175426483154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I just phoned it back to her and they were all going like, oh, she'll kill you.","start":2805070,"end":2809808,"confidence":0.74447260000000003987707941632834263145923614501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I said, well, I said, you help me, we ask for her hand back.","start":2810844,"end":2814070,"confidence":0.85321784000000000514063458467717282474040985107421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I said, I'm not fit for Yeah, do you know what I mean?","start":2815305,"end":2818522,"confidence":0.732449649999999952143525661085732281208038330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to stick up for myself.","start":2818586,"end":2821591,"confidence":0.64869403999999997179060073904111050069332122802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And we were nearly never get a weekend that weekend, so they were\u2014 I was at the\u2014 but they were doing it at the train station, and that's when I ran away.","start":2822043,"end":2830255,"confidence":0.55630462999999996664968193726963363587856292724609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I never went back, and I went back to that one.","start":2830466,"end":2832844,"confidence":0.6306153500000000189373849934781901538372039794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man.","start":2833523,"end":2854447,"confidence":0.5203596999999999805908146299771033227443695068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know why we were there, but it's because we were\u2014 it was one of the lassies was based at Johnstone that we ran away with, so we went to her back.","start":2854639,"end":2866729,"confidence":0.85832750000000002099653784171096049249172210693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that.","start":2869438,"end":2876363,"confidence":0.57052844999999996478123875931487418711185455322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"So did the\u2014 did you get slapped following throwing the toast?","start":2876603,"end":2882197,"confidence":0.61966014000000002592827286207466386258602142333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, no, that was another incident.","start":2883303,"end":2885852,"confidence":0.51836680000000001644622216190327890217304229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was in the morning when I first went in and she helped me with the toast.","start":2885948,"end":2891735,"confidence":0.78545253999999997684966501765302382409572601318359375},{"sentiment":"POSITIVE","speaker":"A","text":"I went in to get my breakfast and she helped me with the toast and I helped back.","start":2891815,"end":2895165,"confidence":0.5995399999999999618438550896826200187206268310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Because I wasn't even then yet.","start":2896211,"end":2897895,"confidence":0.72223559999999997760511405431316234171390533447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, yeah, of course.","start":2898576,"end":2901021,"confidence":0.63677390000000000380708797820261679589748382568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll move on to the next question in relation to Balnah Craig.","start":2901086,"end":2904567,"confidence":0.9292908300000000121343646242166869342327117919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So in a few sentences, what was your ordinary daily life like at Balnah Craig?","start":2904632,"end":2911419,"confidence":0.9195022600000000156938995132804848253726959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think we used to get in the garden sometimes.","start":2916561,"end":2918264,"confidence":0.8704415599999999475500089829438365995883941650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"There must have been swings or something there.","start":2919563,"end":2922288,"confidence":0.7444604999999999694892949264612980186939239501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"There must have been a park or something that we went to.","start":2922725,"end":2925509,"confidence":0.84183770000000002209361582572455517947673797607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"And then at the classroom, aye, the classroom was that when that man hurt me, slapped my face.","start":2928748,"end":2934374,"confidence":0.8051533699999999793561755723203532397747039794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what for, he was a teagie and I was a hood.","start":2936042,"end":2938959,"confidence":0.6007453000000000375990794054814614355564117431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, he was a hood and I was a teagie because I came from Lennoxtown.","start":2939588,"end":2943344,"confidence":0.775983899999999948704498820006847381591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"He was a hood because he came from Kirkcaldy and I came from Lennoxtown.","start":2943763,"end":2949095,"confidence":0.7616163000000000238287611864507198333740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So that's how far he was travelled, and it was Mr. Air.","start":2949400,"end":2953220,"confidence":0.8720676000000000538392441740143112838268280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember his name.","start":2953220,"end":2954480,"confidence":0.79606980000000004960014621246955357491970062255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember his name.","start":2954640,"end":2957280,"confidence":0.79606980000000004960014621246955357491970062255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"So, uh, what was your name, Miss Theresa?","start":2957280,"end":2961080,"confidence":0.90116410000000002344933136555482633411884307861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. Air.","start":2961080,"end":2962400,"confidence":0.69471126999999999185320120886899530887603759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr. Air.","start":2962400,"end":2963580,"confidence":0.69471126999999999185320120886899530887603759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"We knew he was working for the school where I went to.","start":2963580,"end":2969520,"confidence":0.85127169999999996452544337444123812019824981689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and was that\u2014 was that\u2014 is that Mr. Air as in like Ayrshire?","start":2969520,"end":2972890,"confidence":0.8955102999999999813240947332815267145633697509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that meant the man's name, Mr. Air.","start":2973740,"end":2976560,"confidence":0.74829990000000001781899072739179246127605438232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr?","start":2976560,"end":2985514,"confidence":0.80442709999999995051922496713814325630664825439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just Mr. Ayr.","start":2985723,"end":2987382,"confidence":0.79811584999999996004049762632348574697971343994140625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, that's fine.","start":2987946,"end":2988930,"confidence":0.76803549999999998210142848620307631790637969970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so it was Mr. Ayr who slapped you?","start":2989466,"end":2992564,"confidence":0.69640170000000001238049662788398563861846923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Mm-hmm.","start":2994520,"end":2994945,"confidence":0.71720773000000004326892621975275687873363494873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here.","start":3005942,"end":3014392,"confidence":0.5828111000000000263554511548136360943317413330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"But none of my dad could do right enough.","start":3014617,"end":3016547,"confidence":0.59008782999999997986861899335053749382495880126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean?","start":3017256,"end":3028445,"confidence":0.55617010000000000058406612879480235278606414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3029092,"end":3029319,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I think actually he ended up losing his job.","start":3044346,"end":3046780,"confidence":0.73514970000000001704165697447024285793304443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, rightfully so.","start":3051116,"end":3052554,"confidence":0.60515949999999996133936974729294888675212860107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, um, what was the\u2014 did you provide any clothing when you went to Balmacraig?","start":3054498,"end":3058385,"confidence":0.8974360999999999588538912576041184365749359130859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, they took me down the shops.","start":3060840,"end":3062491,"confidence":0.498458149999999988732923839052091352641582489013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"They took me down the shops, bought me school uniform and clothes to wear.","start":3063609,"end":3070769,"confidence":0.6707043599999999994309973772033117711544036865234375},{"sentiment":"POSITIVE","speaker":"A","text":"So that was over the moon.","start":3076250,"end":3077651,"confidence":0.9150253999999999887648982621612958610057830810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Were they clean clothes?","start":3080510,"end":3081661,"confidence":0.85057050000000000711253278495860286056995391845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They were brand new clothes, aye.","start":3082106,"end":3083619,"confidence":0.718722599999999989250909493421204388141632080078125},{"sentiment":"POSITIVE","speaker":"A","text":"So I was over the moon because I hadn't had that for a long time, do you know what I mean?","start":3086384,"end":3090593,"confidence":0.85646962999999998178424220895976759493350982666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I thought it was my birthday.","start":3093728,"end":3097969,"confidence":0.63509314999999999518109916607500053942203521728515625},{"sentiment":"POSITIVE","speaker":"A","text":"That's Christmas.","start":3100981,"end":3102156,"confidence":0.5407913300000000145217882163706235587596893310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought it was putting back all these clothes and that, you know what I mean?","start":3102269,"end":3105167,"confidence":0.6694248000000000420328660766244865953922271728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course, of course.","start":3105489,"end":3106938,"confidence":0.529758100000000009544010026729665696620941162109375},{"sentiment":"POSITIVE","speaker":"B","text":"Actually getting brand new clothes, that was the one.","start":3107276,"end":3109578,"confidence":0.76211773999999998796539557588403113186359405517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean?","start":3110180,"end":3117938,"confidence":0.487036230000000014417338434213888831436634063720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3118373,"end":3118809,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Was you, um, how was your contact like with your family in the school?","start":3118938,"end":3122273,"confidence":0.88476056000000002921268560385215096175670623779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it easily accessible to contact your family if you wanted to?","start":3122547,"end":3126771,"confidence":0.88552799999999998181721139189903624355792999267578125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, aye, they let you phone.","start":3127387,"end":3129039,"confidence":0.6256313000000000013045564628555439412593841552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"They let me phone if I asked.","start":3129752,"end":3131535,"confidence":0.709117800000000020332890926511026918888092041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"When I asked, nah, they let me phone my dad right away.","start":3131697,"end":3134305,"confidence":0.7230199600000000170751945915981195867061614990234375},{"sentiment":"POSITIVE","speaker":"A","text":"I don't know what, but my dad was too happy and he's like, am I getting away up there then?","start":3138076,"end":3145838,"confidence":0.68333860000000001821973683036048896610736846923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And he's saying, put that man, yes, other man back on.","start":3146910,"end":3150044,"confidence":0.80396739999999999870539113544509746134281158447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"He must have been saying, is my daughter going to be all right?","start":3150944,"end":3153355,"confidence":0.82906424999999994707167161323013715445995330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"And he says, I'll make sure she's all right and all that.","start":3153452,"end":3156179,"confidence":0.67743120000000001112994141294620931148529052734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, she'll be fine, do you know what I mean?","start":3156669,"end":3158175,"confidence":0.6191084000000000031604940886609256267547607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"But so, but we ended up running away.","start":3158404,"end":3160826,"confidence":0.53622764000000000539358779860776849091053009033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I ended up going to Samson.","start":3161118,"end":3163880,"confidence":0.865487340000000049400341595173813402652740478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the staff or other children genuinely treat you?","start":3169841,"end":3173397,"confidence":0.602942899999999948335016597411595284938812255859375},{"sentiment":"POSITIVE","speaker":"A","text":"They were alright.","start":3176779,"end":3177390,"confidence":0.83379930000000002099369567076792009174823760986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think because I had stuck up for myself, they were kind of saving me me, do you know what I mean?","start":3177438,"end":3183592,"confidence":0.492302830000000024579520641054841689765453338623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Because I'd stuck up, that they were all waiting for me at the train station.","start":3183688,"end":3187808,"confidence":0.7078804400000000551784751223749481141567230224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I managed to go on the train and I was saying, bye!","start":3188050,"end":3190903,"confidence":0.51160660000000002245457153549068607389926910400390625},{"sentiment":"POSITIVE","speaker":"A","text":"It's okay.","start":3203434,"end":3205538,"confidence":0.7312532000000000476092054668697528541088104248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened.","start":3205716,"end":3215275,"confidence":0.5328901999999999805623929205466993153095245361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And this was the staff you're referring to?","start":3216770,"end":3218372,"confidence":0.76423717000000002119719511028961278498172760009765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3218456,"end":3218623,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, the people in this home, the children.","start":3219068,"end":3223156,"confidence":0.7944178600000000312064685203949920833110809326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"The children, yeah.","start":3223960,"end":3225425,"confidence":0.687912049999999997140776031301356852054595947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"That lassie, I hopped back with the toes.","start":3228890,"end":3230609,"confidence":0.78527343000000005002192438041674904525279998779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"They both sided with her when once they were doing the\u2014 when they were in the building, they were siding with me.","start":3231719,"end":3240113,"confidence":0.839361550000000011806378097389824688434600830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The lassie came out, I don't know, she must have been\u2014 she was I was just sitting.","start":3240599,"end":3245912,"confidence":0.82361936999999996178445371697307564318180084228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, how, how, um, how did the staff treat you generally?","start":3246611,"end":3250915,"confidence":0.876313450000000049300297177978791296482086181640625},{"sentiment":"POSITIVE","speaker":"A","text":"I think they were just as good as they were.","start":3252561,"end":3254477,"confidence":0.91660830000000004247340257279574871063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Except, except obviously for the\u2014 Yeah.","start":3256836,"end":3259745,"confidence":0.7059374000000000481946926811360754072666168212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Was, um, there any rules, uh, specific rules What followed with any punishments, isolations, or unsafe arrangements?","start":3267799,"end":3275435,"confidence":0.6714847699999999530717786910827271640300750732421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know what the punishment is.","start":3281742,"end":3283227,"confidence":0.65740275000000003569056161722983233630657196044921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I kind of mean that much.","start":3283339,"end":3284437,"confidence":0.71881980000000000874393890626379288733005523681640625},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine, don't worry.","start":3285259,"end":3287067,"confidence":0.75446950000000001512745484433253295719623565673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"So the next question, again, this might come across as a bit distressing.","start":3303268,"end":3306525,"confidence":0.79408559999999994705177641662885434925556182861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anything happen to you there that you now consider abuse, neglect, or harmful?","start":3307620,"end":3312393,"confidence":0.7806971700000000513597342433058656752109527587890625},{"sentiment":"NEGATIVE","speaker":"A","text":"And that abuse either be the boy hitting me, him hitting you, aye.","start":3316795,"end":3322500,"confidence":0.59198680000000003520455038596992380917072296142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands?","start":3328865,"end":3336231,"confidence":0.53879916999999999394077576653216965496540069580078125},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, he's hot in his hands, slapped my face.","start":3336281,"end":3338988,"confidence":0.67676820000000004196039071757695637643337249755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And the other girl, it was years.","start":3347380,"end":3348595,"confidence":0.81496906000000002290306611030246131122112274169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't, I don't know if she did.","start":3348709,"end":3350330,"confidence":0.6886531000000000179994685822748579084873199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"He went like, I think he says to her, he says, no, you're too nice to slap.","start":3350950,"end":3354742,"confidence":0.63280279999999999862581034903996624052524566650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that life, he was gonna shoot in them, do you know what I mean?","start":3367931,"end":3371209,"confidence":0.6946445999999999454388444064534269273281097412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I wasn't shooting in them at all.","start":3371307,"end":3372865,"confidence":0.71172899999999994502530853424104861915111541748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"She was what, sorry?","start":3374578,"end":3375294,"confidence":0.5401418000000000052551740736817009747028350830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"She was like shooting in them kind of thing.","start":3375799,"end":3377573,"confidence":0.65691259999999995766728488888475112617015838623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what the real life she was doing, but she was kind of sitting in with him, do you know what I mean?","start":3377687,"end":3382148,"confidence":0.81789509999999998601794004571274854242801666259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but everybody was going to be doing, but he wasn't even going to be doing it with me anyway, do you know what I mean?","start":3383632,"end":3389761,"confidence":0.5221687999999999885147872191737405955791473388671875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I don't know if that'd be allowed if it was abused or not.","start":3389958,"end":3392351,"confidence":0.6429804999999999548521145698032341897487640380859375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":3395150,"end":3396389,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"So, and that was in relation to physical abuse.","start":3399757,"end":3401724,"confidence":0.513983599999999984930809659999795258045196533203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Looking back, would you say that you was a victim of any emotional abuse or any neglect?","start":3402292,"end":3407410,"confidence":0.5973401000000000404810407417244277894496917724609375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, just the fact that we ended up running away.","start":3415355,"end":3418077,"confidence":0.56140529999999999599680222672759555280208587646484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't want to go back there.","start":3418867,"end":3420268,"confidence":0.92538934999999999941877604214823804795742034912109375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was one thing, I didn't want to go back.","start":3420397,"end":3422314,"confidence":0.6795136999999999982691178956883959472179412841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3423730,"end":3424090,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's quite stressful, looking at me back all these years, isn't it?","start":3445559,"end":3448680,"confidence":0.85231924000000003349697408339125104248523712158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible.","start":3449549,"end":3459839,"confidence":0.56011109999999997288711028886609710752964019775390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm gonna try not to intrude on too many questions that might be a bit too distressing.","start":3460576,"end":3466894,"confidence":0.56807876000000001592837861608131788671016693115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll only ask if it's necessary.","start":3467230,"end":3468914,"confidence":0.81286760000000002346354222027002833783626556396484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher.","start":3469956,"end":3475986,"confidence":0.73007684999999999941877604214823804795742034912109375},{"sentiment":"NEGATIVE","speaker":"B","text":"He hit you with his hands.","start":3476050,"end":3477317,"confidence":0.51584090000000004661018238039105199277400970458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap.","start":3477814,"end":3483907,"confidence":0.6253206000000000042149395085289143025875091552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"And after you ran away, you didn't want to go back.","start":3484308,"end":3486794,"confidence":0.56049640000000000572555336475488729774951934814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that's when I went up to the other place, eh, when they caught me.","start":3490914,"end":3496228,"confidence":0.79045889999999996433643900672905147075653076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, it was my mum and my sister that caught me and took me to the police station.","start":3496776,"end":3502446,"confidence":0.71993560000000000886899442775757052004337310791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm actually in that house now.","start":3502526,"end":3504202,"confidence":0.8606616000000000266112465396872721612453460693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm actually in that now as a house.","start":3505492,"end":3509901,"confidence":0.87546723999999997989363009764929302036762237548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"That is, that is the cop shop where I first came in.","start":3510664,"end":3514054,"confidence":0.85605293999999998444394577745697461068630218505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I'm saying?","start":3514643,"end":3515382,"confidence":0.7022464999999999957225327307241968810558319091796875},{"sentiment":"NEGATIVE","speaker":"A","text":"But even the police just think you're spoiled, you're a spoiled girl.","start":3515831,"end":3520696,"confidence":0.88610789999999994837054373419960029423236846923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"So just to confirm, that was the teacher, was Mr. R, is that right?","start":3521226,"end":3526846,"confidence":0.915442899999999948335016597411595284938812255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. R, aha.","start":3526926,"end":3527713,"confidence":0.8013898999999999883669943301356397569179534912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all?","start":3528131,"end":3533927,"confidence":0.88651555999999998025629110998124815523624420166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know, I don't know.","start":3534007,"end":3535517,"confidence":0.52155446999999999224684188448009081184864044189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"A lot of the class saw it.","start":3535565,"end":3536817,"confidence":0.8186039000000000509515984958852641284465789794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"But they all saw it in the classroom.","start":3546121,"end":3547689,"confidence":0.64969032999999998256868138923891820013523101806640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if it somehow\u2014 I don't know if it got expelled or whatever, you know what I mean, because all the children did see it.","start":3547996,"end":3556216,"confidence":0.5017167000000000154358303916524164378643035888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, I don't know really what happened to you.","start":3556640,"end":3560368,"confidence":0.71869229999999995062154312108759768307209014892578125},{"sentiment":"POSITIVE","speaker":"B","text":"Oh, I'm sorry, that's fine.","start":3561360,"end":3563240,"confidence":0.5098795000000000410267375627881847321987152099609375},{"sentiment":"NEGATIVE","speaker":"B","text":"And how often\u2014 I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse?","start":3563642,"end":3578532,"confidence":0.6783704999999999873949718676158227026462554931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I just left.","start":3579341,"end":3580732,"confidence":0.6679418999999999773109493617084808647632598876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I ran away.","start":3581056,"end":3581476,"confidence":0.57574402999999996222157960801268927752971649169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"That same day, we was planning to run away, me and these other two lassies.","start":3584523,"end":3590264,"confidence":0.65023726000000003910628265657578594982624053955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it?","start":3596299,"end":3603320,"confidence":0.53004532999999998121865019129472784698009490966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":3603830,"end":3604580,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So the next\u2014 I probably wouldn't have done it if he hadn't slapped me.","start":3604580,"end":3608640,"confidence":0.53924406000000002503469431758276186883449554443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I wouldn't have run away, do you know what I mean?","start":3608640,"end":3611560,"confidence":0.67926823999999996761545162371476180851459503173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And we even hatched it up to Aberdeen to get the train.","start":3611560,"end":3614500,"confidence":0.815751899999999974255615597940050065517425537109375},{"sentiment":"NEGATIVE","speaker":"A","text":"We could have been took away or anything.","start":3614760,"end":3617160,"confidence":0.7484655000000000057980287238024175167083740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, you don't think of that at the time, do you know what I mean?","start":3617300,"end":3620120,"confidence":0.61789700000000002955147238026256673038005828857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, of course not.","start":3620240,"end":3621600,"confidence":0.474833730000000009408012147105182521045207977294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then we skipped the train and all.","start":3621600,"end":3624440,"confidence":0.65847949999999999537436679020174778997898101806640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I thought I was going to get into trouble for that too.","start":3624440,"end":3626700,"confidence":0.8067372999999999905185177340172231197357177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know what I mean?","start":3627194,"end":3627743,"confidence":0.74010830000000005224336518949712626636028289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"But you just\u2014 we just wanted away for them.","start":3627873,"end":3630425,"confidence":0.6514270300000000180062897925381548702716827392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Of course, it's completely\u2014 I mean, the lashes, I'm trying to even remember their names, and I can't because we stayed in a house one night and it was broken, and we did a toast and egg the next day, and you know, the egg was black.","start":3631362,"end":3647617,"confidence":0.4904730600000000162452806762303225696086883544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3648261,"end":3649000,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh my God, I said, I said, I was so hungry, I ate it.","start":3649226,"end":3652780,"confidence":0.40342339999999998756408103872672654688358306884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can name that.","start":3655182,"end":3656178,"confidence":0.53698473999999996042475913782254792749881744384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So moving on to the next question.","start":3656724,"end":3659696,"confidence":0.8008998000000000505593789057456888258457183837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, Theresa, go on.","start":3660323,"end":3660982,"confidence":0.53670629999999996950776903759106062352657318115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I see, it's just, I just commit my, command my head to make that ache.","start":3662010,"end":3668758,"confidence":0.59148126999999994790613300210679881274700164794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred?","start":3669336,"end":3678896,"confidence":0.791863699999999948175855024601332843303680419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Was there any pain\/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes?","start":3679298,"end":3689276,"confidence":0.73826650000000004769873385157552547752857208251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just running away.","start":3689551,"end":3690392,"confidence":0.59018946000000005458474561237380839884281158447265625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":3691864,"end":3694717,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anyone witness it, know about it, or experience something?","start":3695090,"end":3697748,"confidence":0.85599009999999997599928747149533592164516448974609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore.","start":3700517,"end":3710020,"confidence":0.7065087599999999579125642412691377103328704833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I mean, did anyone\u2014 did you tell anyone or try to get help when, when the incident occurred?","start":3710570,"end":3729740,"confidence":0.724387099999999950483697830350138247013092041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went right into the headmaster.","start":3730408,"end":3732364,"confidence":0.769496100000000016194690033444203436374664306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what did the headmaster say in response?","start":3738529,"end":3743510,"confidence":0.82464490000000001401758709107525646686553955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"He let me phone my dad.","start":3743751,"end":3745442,"confidence":0.77835416999999995635306504482286982238292694091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what else did he do?","start":3747397,"end":3748447,"confidence":0.71498644000000000087169382823049090802669525146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm trying to think.","start":3752009,"end":3753764,"confidence":0.7055397599999999602715661239926703274250030517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her.","start":3753844,"end":3759656,"confidence":0.516973600000000033105607144534587860107421875},{"sentiment":"POSITIVE","speaker":"A","text":"Look at her face, my face was pure red.","start":3759705,"end":3761395,"confidence":0.5111234000000000055052851166692562401294708251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"With a slap, do you know what I mean?","start":3762354,"end":3763531,"confidence":0.71106879999999994534931602174765430390834808349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So he was trying to deny the fact that he'd slapped me, but the full class has seen it.","start":3763644,"end":3768238,"confidence":0.566015399999999946345496937283314764499664306640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So he's sitting trying to deny it in front of\u2014 right in front of me.","start":3769920,"end":3772705,"confidence":0.64986230000000000384119402951910160481929779052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, no, he did slap me.","start":3772770,"end":3774082,"confidence":0.65698120000000004292672883821069262921810150146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, look, how do you think my face got like that?","start":3774632,"end":3777256,"confidence":0.5567672999999999650100335202296264469623565673828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I think it ended up black and blue with a slap I got, but I did report him.","start":3779099,"end":3785296,"confidence":0.59396309999999996609432173499953933060169219970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So yeah, one moment.","start":3785443,"end":3787579,"confidence":0.70171004999999997409076968324370682239532470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if he gets sent home.","start":3799625,"end":3801074,"confidence":0.556590200000000034918912206194363534450531005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine.","start":3801139,"end":3811656,"confidence":0.7203264000000000333301386490347795188426971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away.","start":3816588,"end":3821747,"confidence":0.6554820500000000382812004318111576139926910400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"So then I never seen them again.","start":3826058,"end":3827494,"confidence":0.706897600000000014830447980784811079502105712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the headmaster told you that it wouldn't happen again and you'd be safe there?","start":3829140,"end":3833110,"confidence":0.74120470000000004962004140907083638012409210205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3833481,"end":3833788,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others?","start":3842378,"end":3851018,"confidence":0.916922299999999967923258736846037209033966064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was allowed to go out.","start":3852526,"end":3854314,"confidence":0.6526720999999999772711589685059152543544769287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, whenever, you know, like a walk.","start":3856828,"end":3859519,"confidence":0.8161214599999999652624182999716140329837799072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just round about the buildings right enough, but you were allowed to.","start":3859568,"end":3863338,"confidence":0.809196229999999960824652589508332312107086181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So Whereas when you were in the other places, you were locked in.","start":3864730,"end":3869923,"confidence":0.64936249999999995363708649165346287190914154052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"You couldn't just walk out when you wanted to, you know what I mean?","start":3870036,"end":3873404,"confidence":0.54108643999999994633753885864280164241790771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there were like no locked doors?","start":3874068,"end":3875429,"confidence":0.77353879999999997085780023553525097668170928955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, the doors were locked.","start":3877388,"end":3878704,"confidence":0.63266140000000004040003886984777636826038360595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"What, in Balna Craig?","start":3879191,"end":3880491,"confidence":0.835076799999999952461848806706257164478302001953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, no.","start":3880881,"end":3881466,"confidence":0.77564529999999998199911033225362189114093780517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3882359,"end":3882521,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Even the locked doors, no.","start":3882603,"end":3884048,"confidence":0.54506759999999998544950585710466839373111724853515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And you was free to roam the premises?","start":3888950,"end":3891247,"confidence":0.79611679999999995782644646169501356780529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":3892320,"end":3892336,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":3892740,"end":3893744,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":3893809,"end":3894246,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"So that concludes the Balnahcraig assessment.","start":3894295,"end":3897468,"confidence":0.842070459999999965106098898104391992092132568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park.","start":3897598,"end":3904268,"confidence":0.8322675999999999962852825774461962282657623291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"But this will be the first time that you went to Cardross Park, on November 1977, age 14.","start":3904414,"end":3913859,"confidence":0.8729110399999999714282239438034594058990478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"So just give me one second.","start":3914134,"end":3915526,"confidence":0.71443000000000000948574552239733748137950897216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I've run away from here a few times and all, but I kept getting caught.","start":3918081,"end":3921253,"confidence":0.60558009999999995454089685154031030833721160888671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no worries.","start":3922410,"end":3922868,"confidence":0.7526609300000000057906390793505124747753143310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just, um, hold on one moment.","start":3922933,"end":3924456,"confidence":0.756712700000000015876366887823678553104400634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you know who placed you into Cardross Park?","start":3953773,"end":3957663,"confidence":0.8932369000000000003325340003357268869876861572265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Not\u2014 no.","start":3960068,"end":3961836,"confidence":0.53341530000000003663984671220532618463039398193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3962667,"end":3963332,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was Belinda, and I think she's left now.","start":3970813,"end":3976037,"confidence":0.8000068700000000365690766557236202061176300048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, Belinda, oh, what's that woman's name?","start":3976411,"end":3979145,"confidence":0.63467485000000001260644921785569749772548675537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, she came to camsis, she was a social worker.","start":3980714,"end":3983084,"confidence":0.84190039999999999320579036066192202270030975341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a social worker?","start":3984180,"end":3985339,"confidence":0.8291771999999999476216316907084546983242034912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"A social worker, aye, I think it was a social worker, didn't it?","start":3985666,"end":3988639,"confidence":0.733673299999999972698105921153910458087921142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"You remember a social worker taking you for the first time?","start":3997203,"end":4000210,"confidence":0.843484099999999958896523821749724447727203369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember her name?","start":4001066,"end":4001875,"confidence":0.85023886000000004070642489750753156840801239013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's something to think, eh.","start":4003180,"end":4004276,"confidence":0.78891849999999996700950077865854837000370025634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Miss Blonde\u2014 Miss Blunder, I think it was.","start":4006517,"end":4008630,"confidence":0.84233475000000002097522155963815748691558837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Miss Blunder.","start":4008775,"end":4009486,"confidence":0.56688159999999998550634927596547640860080718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"You'll have that name.","start":4016157,"end":4019004,"confidence":0.74575215999999999727521071690716780722141265869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"She was a social worker in Kirkby, but she came for cancer.","start":4019183,"end":4023234,"confidence":0.55907819999999996962714021719875745475292205810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So you believe it was Miss Belinda?","start":4025000,"end":4027180,"confidence":0.8724792999999999576488107777549885213375091552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Miss Belinda.","start":4027358,"end":4028262,"confidence":0.74858754999999999046877974251401610672473907470703125},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":4030829,"end":4031524,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"One second, Theresa.","start":4031944,"end":4033817,"confidence":0.75855886999999999620314383719232864677906036376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So what type of\u2014 what type of setting was Cardross Park?","start":4035380,"end":4039297,"confidence":0.86386733999999998356855712700053118169307708740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was full of them.","start":4039847,"end":4041596,"confidence":0.71133389999999996344826058702892623841762542724609375},{"sentiment":"NEUTRAL","speaker":"B","text":"As in, was there a, um, like a residential school?","start":4043456,"end":4046089,"confidence":0.83847510000000002872155846489476971328258514404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it an assessment centre?","start":4046202,"end":4047494,"confidence":0.88642615000000002378754970777663402259349822998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was, uh, was it just a children's assessments home?","start":4047817,"end":4050403,"confidence":0.76397269999999994904982258958625607192516326904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was just assessment centre for 3 weeks.","start":4051868,"end":4054509,"confidence":0.8456333000000000321705329042742960155010223388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school.","start":4054782,"end":4060141,"confidence":0.771869600000000044559556044987402856349945068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was an assessment centre, and how long was you there for?","start":4062460,"end":4064934,"confidence":0.90634479999999995047943457393557764589786529541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"About 3 years, I'm sure.","start":4065488,"end":4066872,"confidence":0.8643764000000000446988224211963824927806854248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"For your first time round, do you think you was there for 3 years?","start":4070310,"end":4072992,"confidence":0.916614950000000039409542296198196709156036376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4073417,"end":4073548,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, in a few sentences, what was ordinary daily life like at Cardross Park?","start":4078592,"end":4084982,"confidence":0.87884720000000005057927410234697163105010986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, we used to do boxing.","start":4089902,"end":4091177,"confidence":0.84793390000000001816005124055664055049419403076171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say that again.","start":4092162,"end":4092823,"confidence":0.6831715000000000426183532908908091485500335693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"We used to do boxing.","start":4093388,"end":4094534,"confidence":0.85387515999999996640923427548841573297977447509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You used to do boxing?","start":4095164,"end":4095938,"confidence":0.85900129999999996766035792461480014026165008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":4096439,"end":4097100,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm used to box.","start":4101438,"end":4102559,"confidence":0.7517557999999999740481371190981008112430572509765625},{"sentiment":"POSITIVE","speaker":"A","text":"I was the best boxer.","start":4102981,"end":4104864,"confidence":0.76748895999999999784080273457220755517482757568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"You was the best at boxing?","start":4106017,"end":4107186,"confidence":0.80547285000000001797815230020205490291118621826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, me and my box.","start":4108619,"end":4109615,"confidence":0.69803490000000001369784285998321138322353363037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"As soon as somebody hopped me, that was me.","start":4111800,"end":4113601,"confidence":0.72768589999999999662350091966800391674041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was, I was gonna have me in.","start":4113699,"end":4115107,"confidence":0.7230170399999999997220356817706488072872161865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that was\u2014 I don't think that was\u2014 they should have waited to do that, do you know what I mean?","start":4120160,"end":4124803,"confidence":0.551493760000000055043756219674833118915557861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but it was just time just to give something to do.","start":4128262,"end":4132172,"confidence":0.734603349999999988284571372787468135356903076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, but everybody was\u2014 they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts.","start":4132831,"end":4145276,"confidence":0.55220776999999998668755551989306695759296417236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember what your accommodation was like at Cardross?","start":4145874,"end":4150216,"confidence":0.8865228000000000552205392523319460451602935791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"4 in a room.","start":4151092,"end":4152583,"confidence":0.69357835999999994935905078818905167281627655029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was It was 4 to her room.","start":4152632,"end":4154928,"confidence":0.84975520000000004383622353998362086713314056396484375},{"sentiment":"NEGATIVE","speaker":"A","text":"And if I was naughty, I'd have been in a room itself.","start":4154977,"end":4158147,"confidence":0.6724856999999999640493797414819709956645965576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And they says they were going to take all my clothes off.","start":4161570,"end":4163968,"confidence":0.5143596999999999752617441117763519287109375},{"sentiment":"NEGATIVE","speaker":"B","text":"So if you was naughty, you'd be placed into a room by yourself?","start":4164989,"end":4168570,"confidence":0.65438830000000003384030833331053145229816436767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was placed in it, and they were going to take my clothes off of me when they stood up open and shut the door.","start":4169570,"end":4175356,"confidence":0.86862296000000005502528210854507051408290863037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, aye, that'll be right, you'se not taking my clothes off.","start":4175663,"end":4178976,"confidence":0.70932519999999998905337861287989653646945953369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's not right.","start":4179669,"end":4181176,"confidence":0.94891190000000003035296458619995974004268646240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I do doubt, I do doubt beating the police.","start":4182830,"end":4184420,"confidence":0.7761251000000000122014398584724403917789459228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell?","start":4189789,"end":4196378,"confidence":0.8205506000000000188521198651869781315326690673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was just the clothes that was there.","start":4196587,"end":4198596,"confidence":0.7447793499999999511373971472494304180145263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, other people had been worn.","start":4200525,"end":4202362,"confidence":0.672688799999999975653963701915927231311798095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And would you say the clothes were, um, hygienic in any way?","start":4207825,"end":4210993,"confidence":0.85367954000000001446579744879272766411304473876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, uh, they weren't.","start":4211930,"end":4213627,"confidence":0.5850621499999999475249978786450810730457305908203125},{"sentiment":"POSITIVE","speaker":"A","text":"They were all right.","start":4213708,"end":4214241,"confidence":0.4919181200000000142580347528564743697643280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"They were all the same.","start":4218017,"end":4219525,"confidence":0.6424864500000000422375023845233954489231109619140625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was the thing.","start":4220789,"end":4222702,"confidence":0.670701100000000050016524255624972283840179443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"They were all the same.","start":4224259,"end":4225134,"confidence":0.6424864500000000422375023845233954489231109619140625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":4225540,"end":4228188,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what was, um, the food like at the assessment centre?","start":4228643,"end":4231845,"confidence":0.8568738000000000187839077625540085136890411376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"As far as I know, Anne used to work in the kitchen doing the dishes and that.","start":4234694,"end":4238888,"confidence":0.9024868600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And was she able to contact your family freely?","start":4245202,"end":4247281,"confidence":0.829903199999999952041207507136277854442596435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it accessible to you?","start":4247474,"end":4249134,"confidence":0.8847816600000000253345433520735241472721099853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, not really.","start":4252610,"end":4253404,"confidence":0.5927312000000000136168409881065599620342254638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I'd sat there waiting for my family to come and visit me and they never came.","start":4254555,"end":4257569,"confidence":0.61306154999999995514059492052183486521244049072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends.","start":4259099,"end":4265888,"confidence":0.85981359999999995569197608347167260944843292236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I got a job when I was out.","start":4266800,"end":4269249,"confidence":0.565529469999999978568894221098162233829498291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out.","start":4269346,"end":4282117,"confidence":0.61385739999999999749746848465292714536190032958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So that took me go up now, Amy.","start":4283114,"end":4284646,"confidence":0.66119795999999997349050318007357418537139892578125},{"sentiment":"NEGATIVE","speaker":"B","text":"So is there anything\u2014 so I just put that, um, he was unable to contact your family, um, and when you\u2014 and when you did, you would sit waiting for them and they wouldn't\u2014 they never came.","start":4285467,"end":4295365,"confidence":0.498293880000000022345574279825086705386638641357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So you then got, um, work on a weekend, which was\u2014 which was then the reason as to why you was able to leave early, right?","start":4295445,"end":4304420,"confidence":0.90802430000000000642756958768586628139019012451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the others\u2014 how did staff and other children generally treat you while you were at Cardross Centre?","start":4314138,"end":4320505,"confidence":0.89411885000000002055031700365361757576465606689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, all right, apart from this woman I didn't really like, she didn't like me.","start":4321214,"end":4324772,"confidence":0.6976818000000000186133775059715844690799713134765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if she liked me or I didn't like her, I don't know.","start":4325014,"end":4329137,"confidence":0.52732250000000002732036818997585214674472808837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Is this another child or a staff member?","start":4329218,"end":4331336,"confidence":0.78411233000000002402174459348316304385662078857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, a staff member.","start":4331546,"end":4332758,"confidence":0.648755799999999993588062352500855922698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"She didn't\u2014 we get 4 flags a day and every day she was on she stroked my 4 flags.","start":4333017,"end":4338318,"confidence":0.76064246999999995946240005650906823575496673583984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, I was cheeky.","start":4339913,"end":4342085,"confidence":0.71090489999999995074375647163833491504192352294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, would you just repeat that again for me please, Theresa?","start":4342809,"end":4346011,"confidence":0.67488159999999997040731614106334745883941650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I think I was cheeky to her, or she would annoy me and I would annoy her and vice versa.","start":4346413,"end":4354994,"confidence":0.61384945999999995791540641221217811107635498046875},{"sentiment":"NEGATIVE","speaker":"A","text":"So then she would just stop my fags.","start":4355139,"end":4358338,"confidence":0.57354515999999999831260311111691407859325408935546875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I would just get into the office and get a fag after the teacher.","start":4359327,"end":4363625,"confidence":0.646761600000000047572257244610227644443511962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Or their manager, whatever.","start":4366082,"end":4367580,"confidence":0.6886782000000000181216819328255951404571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"So, who would take my\u2014 and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff?","start":4367629,"end":4389534,"confidence":0.87187139999999996309298921914887614548206329345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And did it follow any punishments or isolation or unsafe arrangements?","start":4390019,"end":4393963,"confidence":0.64287704000000001069992094926419667899608612060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, the punishment would be stroke your fag.","start":4394140,"end":4396723,"confidence":0.85855055000000002340954097235226072371006011962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, what else would they do?","start":4397493,"end":4399049,"confidence":0.61498134999999998218100927260820753872394561767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"You wouldn't get your weekends at home either.","start":4399739,"end":4403525,"confidence":0.50543665999999998206249074428342282772064208984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag?","start":4404632,"end":4410600,"confidence":0.76539122999999997798425965811475180089473724365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4411451,"end":4411467,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEGATIVE","speaker":"B","text":"As in steal your cigarettes?","start":4412189,"end":4413472,"confidence":0.51764909999999997314290567373973317444324493408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"They don't take it, no, they wouldn't give you fags.","start":4414098,"end":4416103,"confidence":0.64610445000000005233431465967441909015178680419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh.","start":4416665,"end":4416825,"confidence":0.54432963999999994797462932183407247066497802734375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was the punishment, but that only made me worse.","start":4423001,"end":4425300,"confidence":0.97179735000000000422204493588651530444622039794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you only go 4 times a day?","start":4427330,"end":4428830,"confidence":0.87776379999999998293702674345695413649082183837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So I suffered it for\u2014 and Dad drew half every day.","start":4429281,"end":4433185,"confidence":0.52918509999999996384900668999762274324893951416015625},{"sentiment":"NEUTRAL","speaker":"B","text":"So you only got 4 a day.","start":4435972,"end":4437290,"confidence":0.728307370000000009468976713833399116992950439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was isolation used as punishment at all?","start":4438575,"end":4441357,"confidence":0.580717499999999997584154698415659368038177490234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I'd just been put in that room.","start":4443563,"end":4444965,"confidence":0.55481420000000003511786417220719158649444580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was on my isolation ago.","start":4445064,"end":4446894,"confidence":0.7763771999999999895436531005543656647205352783203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Is that when you was put in the room and they threatened to take your clothes off?","start":4454994,"end":4457437,"confidence":0.618761099999999952814278003643266856670379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4458048,"end":4458080,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's going to be difficult to answer and also to ask this question, Theresa.","start":4472110,"end":4476481,"confidence":0.5809248000000000189402271644212305545806884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"However, was they\u2014 did they ever actually take your clothes off at any point?","start":4476641,"end":4481447,"confidence":0.79922013999999996780587707689846865832805633544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":4481994,"end":4482014,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"When you was in that room?","start":4482014,"end":4483178,"confidence":0.85791640000000002341806748518138192594051361083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, no, no, no problem.","start":4483421,"end":4489859,"confidence":0.58108059999999994715835782699286937713623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I wouldn't know it.","start":4490037,"end":4492225,"confidence":0.52978170000000002204387783422134816646575927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for the, um, for Cardross, for the first time of you being there, did you experience, did you, did you suffer from any abuse, neglect, or any harmful actions?","start":4492533,"end":4521162,"confidence":0.55473470000000002499973561498336493968963623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":4523488,"end":4524713,"confidence":0.62718269999999998187689698170288465917110443115234375},{"sentiment":"POSITIVE","speaker":"A","text":"The headmaster was really good to me, I didn't want to get sent to him.","start":4526570,"end":4531710,"confidence":0.51286149999999997017852138014859519898891448974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4532570,"end":4533557,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"It wasn't a rotten wee man or anything like that, do you know what I mean?","start":4533897,"end":4536617,"confidence":0.5326573999999999475818412975058890879154205322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"But I think that's how I went into him because I knew he would be eating my fag.","start":4537945,"end":4542444,"confidence":0.70599380000000000467963445771601982414722442626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"So I'd get a punishment, he'd stop fagging in again, he would give me a fag.","start":4550470,"end":4554750,"confidence":0.62569520000000000692352841724641621112823486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I think it was just to calm me down or whatever, you know what I mean?","start":4555540,"end":4558650,"confidence":0.75690055000000000529070121046970598399639129638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, more than likely it seems.","start":4559020,"end":4561010,"confidence":0.68607103999999996535308355305460281670093536376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, just to calm me down a wee bit.","start":4561160,"end":4562850,"confidence":0.68124989999999996381774280962417833507061004638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so just going back from what you said previously, so I'm just looking over.","start":4564880,"end":4568130,"confidence":0.868603699999999978587084115133620798587799072265625},{"sentiment":"NEUTRAL","speaker":"B","text":"So Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off?","start":4568130,"end":4596309,"confidence":0.74335592999999999808125039635342545807361602783203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, the room I was in, I think my roommates would have heard them.","start":4596775,"end":4601639,"confidence":0.76376085999999998588094740625820122659206390380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Saying that to me.","start":4602061,"end":4602808,"confidence":0.79231660000000003751807753360481001436710357666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, hold on, because it was a room next to it.","start":4603311,"end":4607550,"confidence":0.8294116000000000266112465396872721612453460693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I don't know, it might have happened to other people as well.","start":4610785,"end":4612970,"confidence":0.77755940000000001166569063570932485163211822509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":4613085,"end":4613659,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in?","start":4645892,"end":4660897,"confidence":0.8537535000000000540154587724828161299228668212890625},{"sentiment":"POSITIVE","speaker":"A","text":"I would, I would willingly take it because that's all we had to do.","start":4661492,"end":4666361,"confidence":0.713119199999999953121232465491630136966705322265625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, okay, that's fine.","start":4666975,"end":4668140,"confidence":0.74913602999999995279978293183376081287860870361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've then got Sarah's posh after, and that was a couple of months later.","start":4669342,"end":4675124,"confidence":0.8020304400000000111248255052487365901470184326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4675336,"end":4675873,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then I've got Rosanna Lucas.","start":4676979,"end":4678737,"confidence":0.853627860000000016071908248704858124256134033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"1994.","start":4681250,"end":4682000,"confidence":0.6378101000000000464495997221092693507671356201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Does that sound about right to you?","start":4682000,"end":4685690,"confidence":0.77429026000000000795608912085299380123615264892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I never said that.","start":4686320,"end":4688320,"confidence":0.60521429999999998283755076045054011046886444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I asked her before that.","start":4688320,"end":4689710,"confidence":0.76005040000000001487734380134497769176959991455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"She went, did you take your clothes off?","start":4691480,"end":4693140,"confidence":0.8553979000000000443293401986011303961277008056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went, no, she never asked me that.","start":4693140,"end":4696370,"confidence":0.68715139999999996778257127516553737223148345947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"She's listening in, but she's obviously shocked with some of the things I'm saying.","start":4699240,"end":4704800,"confidence":0.52587837000000003939703674404881894588470458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":4704800,"end":4705660,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, I mean, because I've obviously failed them Maybe not as much, but I felt good, you know what I mean?","start":4705660,"end":4712670,"confidence":0.448866339999999974796907054042094387114048004150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":4712670,"end":4713590,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Obviously affected me through the years, you know what I mean?","start":4714210,"end":4718930,"confidence":0.492050680000000018043948557533440180122852325439453125},{"sentiment":"POSITIVE","speaker":"B","text":"Of course, yeah.","start":4718930,"end":4719710,"confidence":0.47401830000000000353566065314225852489471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct?","start":4719710,"end":4726420,"confidence":0.851730349999999969412556310999207198619842529296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, yes.","start":4726610,"end":4727510,"confidence":0.8412497599999999575715037281042896211147308349609375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":4727510,"end":4728170,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement.","start":4728170,"end":4737570,"confidence":0.800421660000000034784761737682856619358062744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember at the beginning, uh, when we started talking about Balnakrieg, you mentioned that you kept, um, you get getting caught for absconding, do you know, for running away.","start":4738384,"end":4746599,"confidence":0.6421670999999999907004166743718087673187255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"And could you try to remember at least one of the times you ran away, um, what the reasons for running away?","start":4747486,"end":4753692,"confidence":0.69646865000000002243751850983244366943836212158203125},{"sentiment":"NEGATIVE","speaker":"A","text":"That day that I get slapped for that teacher?","start":4754353,"end":4756722,"confidence":0.7139944000000000290384605250437743961811065673828125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, in Cardross Park, Balnakrieg.","start":4761544,"end":4765057,"confidence":0.8018380400000000296500957119860686361789703369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, in Cardross Park.","start":4765171,"end":4765984,"confidence":0.82057510000000000172093450601096265017986297607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Fact, oh, I don't know, I was in the hospital, I just said I'm going away.","start":4766350,"end":4771055,"confidence":0.67398469999999999213713408607873134315013885498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I never said I was going away.","start":4773374,"end":4774782,"confidence":0.67971395999999995041207512258552014827728271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer.","start":4774992,"end":4785151,"confidence":0.55982924000000000575028025195933878421783447265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me.","start":4786292,"end":4795794,"confidence":0.5313480999999999898619762461748905479907989501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging.","start":4796020,"end":4803591,"confidence":0.5360232000000000329720251102116890251636505126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So they would stop and tie me and once they went back into the motor, I would move again and run away again and hold on to the wire when they came out.","start":4803703,"end":4814500,"confidence":0.76281315000000005088764964966685511171817779541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So they were beginning to say, they just lung me right in the back of the van.","start":4815098,"end":4819986,"confidence":0.74032770000000003296491968285408802330493927001953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because they say they got me, do you know what I mean?","start":4820587,"end":4823170,"confidence":0.55759320000000001105178171201259829103946685791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So that would be the police in St. Barton or whatever, Cadres, whatever.","start":4824190,"end":4828832,"confidence":0.82152986999999999540023054578341543674468994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know where the police would have came from.","start":4828912,"end":4830589,"confidence":0.491371700000000022345858496919390745460987091064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they'd probably remember that, John and Anthony, whatever.","start":4831056,"end":4836062,"confidence":0.78981820000000002579554347903467714786529541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off.","start":4836337,"end":4860917,"confidence":0.86448955999999999022520569269545376300811767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And so when that night, when that incident occurred, what was happening before the staff members came in and took you away?","start":4861542,"end":4870195,"confidence":0.63105160000000004583142754199798218905925750732421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I really can't, I think they were all carrying on.","start":4871460,"end":4874510,"confidence":0.54487870000000004910845063932356424629688262939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were all carrying on?","start":4876240,"end":4877420,"confidence":0.82976543999999996525929191193426959216594696044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4877690,"end":4878240,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"As in like just doing your normal business?","start":4878240,"end":4879820,"confidence":0.77230779999999998874926632197457365691661834716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"The first time I came in, that was just when they shot up, probably.","start":4879820,"end":4883700,"confidence":0.68307379999999995323634038868476636707782745361328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they was taking my clothes off.","start":4883700,"end":4889680,"confidence":0.75455594000000003607198095778585411608219146728515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off.","start":4889980,"end":4895140,"confidence":0.6277169000000000220751417145947925746440887451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's what you're doing.","start":4895140,"end":4896820,"confidence":0.74830839999999998468638295889832079410552978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Room, and you kept opening and closing the door when you got into this room?","start":4898392,"end":4902173,"confidence":0.71318435999999996166565097155398689210414886474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was that kind of\u2014 okay, so he was opening and closing the door in like retaliation kind of manner?","start":4902237,"end":4915874,"confidence":0.81346810000000002727205128394416533410549163818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they opened it.","start":4925299,"end":4926525,"confidence":0.71088063999999995257184082220192067325115203857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So they locked the door first and then they opened it?","start":4927251,"end":4931172,"confidence":0.741828200000000048675019570509903132915496826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They're doing it because I'm in a stroke unit.","start":4931430,"end":4933124,"confidence":0.7165057999999999704954234402975998818874359130859375},{"sentiment":"NEUTRAL","speaker":"B","text":"So after they locked\u2014 so did they, um, try to get you to take your clothes off before they locked the door?","start":4936530,"end":4942121,"confidence":0.80648470000000005430962346508749760687351226806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, they just said that they would come in and take my clothes off.","start":4942666,"end":4945297,"confidence":0.5600078699999999631842229064204730093479156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said no, you don't know.","start":4945345,"end":4946636,"confidence":0.58065646999999998012498281241278164088726043701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's exactly that.","start":4947298,"end":4948330,"confidence":0.6148985000000000145092826642212457954883575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was greeting him to Auntie Janine, but because I was too\u2014 I was, wow, what do you want to take my clothes off for?","start":4954938,"end":4960718,"confidence":0.624584000000000028052227207808755338191986083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know what I mean?","start":4961520,"end":4962134,"confidence":0.74010830000000005224336518949712626636028289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I wasn't too sure.","start":4962182,"end":4962877,"confidence":0.662272039999999950765641187899746000766754150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it is a peculiar thing to ask a child.","start":4963476,"end":4966822,"confidence":0.5804278000000000492519802719471044838428497314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I know.","start":4967113,"end":4967452,"confidence":0.51317219999999996726813833447522483766078948974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember anything what happened after this?","start":4975546,"end":4977825,"confidence":0.89226700000000003232258904972695745527744293212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"So after the asked you to take your clothes off, and obviously you told them no.","start":4977924,"end":4982787,"confidence":0.57612264000000001917811687235371209681034088134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anything follow up from that?","start":4983608,"end":4985203,"confidence":0.866261900000000029109514798619784414768218994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, I think they put me back into my room.","start":4985767,"end":4992008,"confidence":0.71147020000000005257589918983285315334796905517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"What, after a couple of hours of isolation?","start":4996930,"end":4998999,"confidence":0.7730809499999999889752189119462855160236358642578125},{"sentiment":"POSITIVE","speaker":"A","text":"Aye, and I'd calmed down a wee bit.","start":5001255,"end":5002981,"confidence":0.5021427000000000528956434209248982369899749755859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Because I was stressed over things.","start":5005702,"end":5007561,"confidence":0.79562129999999997576054511227994225919246673583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And how often did this happen?","start":5020578,"end":5022668,"confidence":0.75540554999999998120330246820230968296527862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Over what time period?","start":5023095,"end":5024525,"confidence":0.85286779999999995371950944900163449347019195556640625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it change or become worse?","start":5024591,"end":5026299,"confidence":0.6619610000000000216147100218222476541996002197265625},{"sentiment":"NEGATIVE","speaker":"A","text":"It came\u2014 we ended up with nothing.","start":5028420,"end":5031580,"confidence":0.5149399999999999533173422605614177882671356201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel.","start":5031855,"end":5040333,"confidence":0.79628589999999999093915903358720242977142333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"You did 20 hats and you did a flannel?","start":5042721,"end":5045206,"confidence":0.74430300000000004789768581758835352957248687744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"A jumper for a man.","start":5046674,"end":5047851,"confidence":0.74065535999999998484355501204845495522022247314453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Jumper, sorry.","start":5048142,"end":5048836,"confidence":0.57931023999999997631249470941838808357715606689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":5049255,"end":5049432,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"A","text":"I was a good knitter.","start":5050255,"end":5053732,"confidence":0.59493004999999998805293444092967547476291656494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"So they say, she's got a talent there somewhere, but she just no use it.","start":5054444,"end":5058250,"confidence":0.54782390000000003027480488526634871959686279296875},{"sentiment":"NEGATIVE","speaker":"B","text":"So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that?","start":5075587,"end":5089036,"confidence":0.62965952999999996730906559605500660836696624755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was probably\u2014 Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car.","start":5089149,"end":5103107,"confidence":0.52073080000000004918803142572869546711444854736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I tell all the lassies, he's run right into my cousin's.","start":5103500,"end":5105954,"confidence":0.635916799999999948767026580753736197948455810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"They says, what for?","start":5107529,"end":5108298,"confidence":0.6819436599999999515375748160295188426971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, I don't know.","start":5108429,"end":5109001,"confidence":0.63914780000000004367421979623031802475452423095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, I still run you in.","start":5109164,"end":5110538,"confidence":0.757080100000000033588776204851455986499786376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"What immediate effects did you experience?","start":5113260,"end":5115773,"confidence":0.8302849500000000215749196286196820437908172607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean?","start":5115999,"end":5125114,"confidence":0.8645954000000000139181111080688424408435821533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I said, he's not allowed to do that, see me.","start":5125259,"end":5128237,"confidence":0.61959489999999994847001971720601432025432586669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you experiencing any fear or shame when, um, when they were\u2014 well, I mean, actually, then told this, the governors the next day.","start":5128978,"end":5138496,"confidence":0.6574183000000000109963593786233104765415191650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I told them about it just because I was stressed, but he always gave me a fag to calm me down.","start":5141591,"end":5147377,"confidence":0.58574545000000000083417717178235761821269989013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"But you see, as he went, he went, they wouldn't have took their clothes off.","start":5150460,"end":5153746,"confidence":0.72894585000000000629682972430600784718990325927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"They probably just did that to calm me down.","start":5153957,"end":5155884,"confidence":0.7482073000000000195797156266053207218647003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So there was nothing there, went to that.","start":5158782,"end":5161421,"confidence":0.734921799999999958430407787091098725795745849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I think I had had to drink a I wouldn't enter the office very often.","start":5161568,"end":5165544,"confidence":0.59348255000000005310312189976684749126434326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you experience any sleeping problems whilst you was at Cartridge?","start":5168165,"end":5172643,"confidence":0.75901140000000000274127387456246651709079742431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, there was a spider.","start":5174586,"end":5175552,"confidence":0.6926797000000000092967411546851508319377899169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, in fact, you know what, that was her.","start":5175713,"end":5177402,"confidence":0.7239929000000000502978991789859719574451446533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a spider that was in the room.","start":5177515,"end":5179188,"confidence":0.7011403400000000285530177279724739491939544677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"A spider?","start":5179591,"end":5180234,"confidence":0.78971785000000005450004891827120445668697357177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"A spider was in the room.","start":5180636,"end":5181747,"confidence":0.686474299999999981736209520022384822368621826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They wouldn't come in and get her.","start":5181843,"end":5182969,"confidence":0.55276000000000002909672502937610261142253875732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They wouldn't come in and get her?","start":5183883,"end":5184864,"confidence":0.6699578999999999950887286104261875152587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, they were probably feetsie, I know.","start":5185331,"end":5186844,"confidence":0.6409086999999999978427922542323358356952667236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"So, um, I'm scared of vipers, spiders now.","start":5189661,"end":5192554,"confidence":0.84944015999999999966263430906110443174839019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anyone else, uh, did anyone witness this and know about it or experience something similar?","start":5217813,"end":5223700,"confidence":0.855551240000000046137529352563433349132537841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, they may have experienced something like, I don't know.","start":5224632,"end":5228439,"confidence":0.71536109999999997199893186916597187519073486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was a few of them put in that room, mate, enough at one point, but I don't know.","start":5236178,"end":5241364,"confidence":0.75190604000000005324721996657899580895900726318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Then happened to the money, I don't know.","start":5242003,"end":5244179,"confidence":0.62397223999999995580623135538189671933650970458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"It just frightened me when that was over.","start":5247600,"end":5249481,"confidence":0.92538120000000001486029077568673528730869293212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you tell anyone or try to get help?","start":5265531,"end":5267634,"confidence":0.80389549999999998508570797639549709856510162353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, as if you didn't drink the whole fist in the morning.","start":5270040,"end":5273057,"confidence":0.6002172999999999536413497480680234730243682861328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And who did you speak to?","start":5278082,"end":5279763,"confidence":0.81572549999999999226218960757250897586345672607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"The man that owned the place.","start":5280269,"end":5281493,"confidence":0.61495350000000004175859658062108792364597320556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what response did you receive?","start":5287056,"end":5288431,"confidence":0.82664729999999997378523630686686374247074127197265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, he was a bit nasty.","start":5292459,"end":5293449,"confidence":0.896841699999999963921482049045152962207794189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was all been a case 'You alright?' and that.","start":5293532,"end":5296619,"confidence":0.80487819999999998810125134696136228740215301513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Then he gave me a fag and I was alright.","start":5297025,"end":5299563,"confidence":0.576124969999999958503167363232932984828948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one.","start":5305862,"end":5312816,"confidence":0.62557256000000005524697144210222177207469940185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was brand new, but I used to go to school and his daughter was there as well.","start":5312864,"end":5317913,"confidence":0.75823753999999998764991460120654664933681488037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I'm just trying to remember, I'm trying to think of his name.","start":5320004,"end":5322488,"confidence":0.7682050000000000267164068645797669887542724609375},{"sentiment":"POSITIVE","speaker":"A","text":"He was so often nice.","start":5324085,"end":5325343,"confidence":0.82090472999999997139042307026102207601070404052734375},{"sentiment":"POSITIVE","speaker":"A","text":"It was nice enough, you know what I mean?","start":5325456,"end":5327519,"confidence":0.8883017300000000116000364869250915944576263427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I just can't remember his name.","start":5328277,"end":5331963,"confidence":0.539176499999999947476680972613394260406494140625},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":5333221,"end":5334280,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"POSITIVE","speaker":"A","text":"But he was all right.","start":5338202,"end":5339279,"confidence":0.496966100000000021719159803978982381522655487060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"He never was neither bad or anything like that to me.","start":5339873,"end":5343972,"confidence":0.694691900000000028825297704315744340419769287109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that was good to hear.","start":5344712,"end":5346512,"confidence":0.97833245999999995934359731108997948467731475830078125},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just flung the paper at them.","start":5350601,"end":5360002,"confidence":0.608044739999999972468458508956246078014373779296875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know who got that to come in, but they got that psychologist and I just flung the paper at them.","start":5361626,"end":5371156,"confidence":0.7268078300000000435687752542435191571712493896484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm no, eh, right, no, that rubbish.","start":5372606,"end":5374732,"confidence":0.69056550000000005429257043942925520241260528564453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't know half of the things it was asking me, do you know what I mean?","start":5374940,"end":5380060,"confidence":0.537447400000000019559820430004037916660308837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just to see that\u2014 I says, I'm not answering your questions.","start":5381900,"end":5386820,"confidence":0.67930389999999996053503537041251547634601593017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would do when I went to a party.","start":5386820,"end":5395680,"confidence":0.71806999999999998607336237910203635692596435546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, I'm not allowed to go to a party.","start":5395680,"end":5397320,"confidence":0.83148279999999996636717014553141780197620391845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5397480,"end":5398580,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So how can I answer it, do you know what I mean?","start":5398580,"end":5400360,"confidence":0.7094065000000000509317032992839813232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, I thought they were going to put my nan in a bin because of my mum.","start":5400360,"end":5404180,"confidence":0.845590599999999970037833918468095362186431884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"So, um, you know what I mean?","start":5406170,"end":5407390,"confidence":0.78924114000000000768153540775529108941555023193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"I was like, no.","start":5407390,"end":5408860,"confidence":0.54545399999999999440802866956801153719425201416015625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, you can't answer something what you don't know the answer to, do you really?","start":5409090,"end":5412010,"confidence":0.62098649999999999682387397115235216915607452392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, aye.","start":5412050,"end":5413070,"confidence":0.65534389999999997922230932090315036475658416748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Of course.","start":5413070,"end":5414010,"confidence":0.5551795999999999953189444568124599754810333251953125},{"sentiment":"NEGATIVE","speaker":"A","text":"So this is\u2014 sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place.","start":5414010,"end":5421390,"confidence":0.8209303599999999700997932450263760983943939208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, I remember that about hospital or something.","start":5422450,"end":5424150,"confidence":0.81896584999999999521236304644844494760036468505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":5424150,"end":5424910,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got\u2014 you know what I mean?","start":5424910,"end":5425680,"confidence":0.79335283999999994808405290314112789928913116455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5426030,"end":5426450,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others?","start":5449699,"end":5458419,"confidence":0.9140935999999999506115955227869562804698944091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"They must have been nice to me, but some of them weren't there.","start":5465216,"end":5471312,"confidence":0.51432389999999994500967659405432641506195068359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway.","start":5471749,"end":5479339,"confidence":0.898434940000000015203340808511711657047271728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd just run away in there to get the poor They get the police to bring you back.","start":5481614,"end":5493888,"confidence":0.49696656999999999637651626471779309213161468505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":5494261,"end":5494390,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5495086,"end":5496867,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So that concludes the questions in relation to your first placement at Cardross Park.","start":5497499,"end":5503309,"confidence":0.92249787000000005310340611686115153133869171142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"The next one will be for the Rye Hill Hostel in Dunoon.","start":5504597,"end":5507286,"confidence":0.9422762000000000082167161963297985494136810302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember you saying that you don't fully remember this placement, so just try to answer each question as you can.","start":5508832,"end":5515482,"confidence":0.78371995999999999327201294363476336002349853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think we went to school there.","start":5515546,"end":5517196,"confidence":0.87500540000000004425828592502512037754058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"You think you went to school there?","start":5518069,"end":5519074,"confidence":0.79833370000000003496865019769757054746150970458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Aye, so I think it was run by the Christians and they were taking me to the church and my mum phoned up and she said no, she needs to go to chapel, so the lady was said to take me to chapel She says, oh, Mum, I don't like me going to chapel.","start":5519463,"end":5539285,"confidence":0.7714716999999999824666474523837678134441375732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, well, I'm a Catholic, so I'm going to chapel.","start":5539398,"end":5543158,"confidence":0.85657923999999996400589452605345286428928375244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I ended up, I went to the church.","start":5544761,"end":5546349,"confidence":0.78510919999999995155803844681940972805023193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"The woman was like, she says, if my man finds out, he'll not be happy.","start":5548676,"end":5553098,"confidence":0.61959213000000001869693733169697225093841552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so it was Rye Hill Hospital.","start":5554357,"end":5559728,"confidence":0.828635699999999975062792145763523876667022705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember the location?","start":5562184,"end":5563024,"confidence":0.85254054999999995256843021707027219235897064208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Dundee?","start":5564527,"end":5564947,"confidence":0.74361869999999996583284200823982246220111846923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was it?","start":5566075,"end":5566591,"confidence":0.80718464000000000879708750289864838123321533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Was that Dundee?","start":5569138,"end":5571345,"confidence":0.8779915000000000357971430275938473641872406005859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":5571394,"end":5571474,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, Dundee, Dunoon.","start":5571957,"end":5573375,"confidence":0.75830096000000002387508857282227836549282073974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, I went out to school there.","start":5574357,"end":5576387,"confidence":0.83098006000000002035932311628130264580249786376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember how old you were when you went to there?","start":5576709,"end":5578829,"confidence":0.89051950000000001939071125889313407242298126220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry.","start":5578965,"end":5579032,"confidence":0.50921240000000000947011358221061527729034423828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, wait a minute.","start":5579134,"end":5580216,"confidence":0.656188400000000005007905201637186110019683837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there.","start":5582206,"end":5587704,"confidence":0.86510450000000005399414249041001312434673309326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair.","start":5588368,"end":5598733,"confidence":0.66300020000000003950191285184700973331928253173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"What type of setting was it at Ryhill?","start":5600766,"end":5603119,"confidence":0.91209949999999995196020563525962643325328826904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know, I can't even mind much of that, that one.","start":5605904,"end":5609021,"confidence":0.556569300000000044548187361215241253376007080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't think I was in that long.","start":5609069,"end":5610409,"confidence":0.6343625999999999987011278790305368602275848388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"You don't think you was in there long?","start":5611233,"end":5612186,"confidence":0.687147139999999989612433637375943362712860107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":5612622,"end":5613606,"confidence":0.62718269999999998187689698170288465917110443115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if that's when my sister never got married or mine or whatever.","start":5616593,"end":5623950,"confidence":0.51858789999999999054125510156154632568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh, what we have is that you went to, uh, Ryhill.","start":5625091,"end":5627822,"confidence":0.8695912999999999559719299213611520826816558837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months.","start":5628303,"end":5638424,"confidence":0.88843320000000003400231207706383429467678070068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there?","start":5638520,"end":5649071,"confidence":0.87454902999999994950286463790689595043659210205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember much about that one.","start":5649536,"end":5651094,"confidence":0.638196769999999968803194860811345279216766357421875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":5651286,"end":5652555,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Remember, these questions are all in relation to Rye Hospital.","start":5653133,"end":5655975,"confidence":0.84449410000000002529674247853108681738376617431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"If you can't remember, you can't remember.","start":5656244,"end":5658030,"confidence":0.494715999999999989089616292403661645948886871337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Don't worry too much.","start":5658271,"end":5660037,"confidence":0.710710469999999983059524311101995408535003662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel?","start":5668287,"end":5674258,"confidence":0.89895069999999999144080220503383316099643707275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was, sorry, going to school, getting up to school now.","start":5685686,"end":5688804,"confidence":0.52954080000000003369819978615851141512393951416015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even mean\u2014 I can't even remember the surroundings of the rooms that I'm at.","start":5691713,"end":5695604,"confidence":0.7161986000000000185394810614525340497493743896484375},{"sentiment":"NEUTRAL","speaker":"A","text":"With the situation, whether I just kind of get that through my head.","start":5696380,"end":5700480,"confidence":0.84517629999999999146353957257815636694431304931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I might come in here, but it's just not appealing enough.","start":5700910,"end":5704570,"confidence":0.92454709999999995506669847600278444588184356689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think if that much happened, I think I could write a book, you know what I mean?","start":5705630,"end":5713310,"confidence":0.60725134999999996754382891595014370977878570556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5713310,"end":5714570,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"So you just can't, you can't remember the surroundings?","start":5714570,"end":5716400,"confidence":0.67344539999999997181845401428290642797946929931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just can't remember that one.","start":5716470,"end":5718250,"confidence":0.58734392999999995854665257866145111620426177978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's obviously\u2014 Do you remember how the staff and the other children treated you when you was here?","start":5718250,"end":5723830,"confidence":0.7709110999999999602749767291243188083171844482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't even That's fine.","start":5723830,"end":5728653,"confidence":0.477461729999999973106383777121664024889469146728515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations?","start":5730637,"end":5743763,"confidence":0.66044795999999994506879374966956675052642822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I know, you know, I can't even mind that much yet at all.","start":5746057,"end":5749570,"confidence":0.51030344000000005255657242742017842829227447509765625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5750005,"end":5750794,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So you I don't really know how long I was in there, so I don't really know.","start":5751213,"end":5755622,"confidence":0.6139020299999999874529521548538468778133392333984375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5760157,"end":5766015,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It must have been all right in that place for me, but I don't think that was a long-term place.","start":5771869,"end":5779172,"confidence":0.6281790000000000429025703851948492228984832763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":5779534,"end":5779936,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine.","start":5786652,"end":5800347,"confidence":0.708617700000000017013235265039838850498199462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you suffer any immediate effects, um, during your time at Ryhill Hospital?","start":5809134,"end":5813954,"confidence":0.74504775000000000861888338477001525461673736572265625},{"sentiment":"NEGATIVE","speaker":"B","text":"So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour?","start":5814002,"end":5821905,"confidence":0.724517599999999983850784701644442975521087646484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't remember anything.","start":5822132,"end":5823702,"confidence":0.6459039399999999542245632255799137055873870849609375},{"sentiment":"POSITIVE","speaker":"A","text":"That one, honestly, that's fine.","start":5823766,"end":5826226,"confidence":0.77624890000000001943902816492482088506221771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"It's just a total blank.","start":5832210,"end":5833644,"confidence":0.625567399999999995685584508464671671390533447265625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5834273,"end":5834740,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I know I was in somewhere up there, but I just can't\u2014 I mean, getting out to the school, and one time there was an incident in the school.","start":5834853,"end":5843457,"confidence":0.65219609999999994531805214137420989573001861572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember what happened, but I think the police came or something like that.","start":5843538,"end":5847485,"confidence":0.72549059999999998549213842125027440488338470458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I can mind of that, but that's all I can mind of at the moment.","start":5847888,"end":5850966,"confidence":0.70796720000000001871143240350647829473018646240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was somebody's birthday or something like that, and I think we probably ignored that.","start":5857568,"end":5861759,"confidence":0.49319062000000002399247023276984691619873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was someone else.","start":5861856,"end":5862924,"confidence":0.76268919999999995606998481889604590833187103271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"But for anything else, I can't even mind that actually staying in that place.","start":5873827,"end":5879280,"confidence":0.4740246200000000076357764555723406374454498291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, it's just a total blank.","start":5879924,"end":5882079,"confidence":0.559970199999999973528019836521707475185394287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":5883363,"end":5884933,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine, don't worry.","start":5885824,"end":5888446,"confidence":0.7870225299999999979405629346729256212711334228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that.","start":5889980,"end":5898656,"confidence":0.52473855000000002579696456450619734823703765869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So obviously if you can't remember, and that's you answering to the best of your ability and being as honest as possible, so don't worry about it.","start":5898753,"end":5908115,"confidence":0.6733221400000000134156152853392995893955230712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again.","start":5908182,"end":5924506,"confidence":0.92443675000000002928146614067372865974903106689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So one second.","start":5925831,"end":5929223,"confidence":0.68523169999999999912887460595811717212200164794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to that place, I've only been in that a night, and I went back to Cardross Park.","start":5931673,"end":5937013,"confidence":0.75543780000000004815063903151894919574260711669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because I've went to the Cardross Park.","start":5939118,"end":5942024,"confidence":0.66641855000000005393445690060616470873355865478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's all I can remember much about it.","start":5942653,"end":5944913,"confidence":0.8208201999999999998181010596454143524169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"From what we got on file is that you was, um, that you entered Cardross Park on June 13th, 1978, and it was until the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right?","start":5949220,"end":5967455,"confidence":0.92910020000000004269935516276746056973934173583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Right.","start":5967519,"end":5967906,"confidence":0.56647502999999999051539134597987867891788482666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I think I was only in there a week, maybe, at the most.","start":5967986,"end":5972655,"confidence":0.84614250000000001961097950697876513004302978515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know how long I was in there, um, because I just don't seem to mind the place.","start":5972751,"end":5978959,"confidence":0.71065617000000003145032678730785846710205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, do you remember?","start":5979586,"end":5981341,"confidence":0.80267020000000000035100811146548949182033538818359375},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even mind that one for some reason.","start":5981502,"end":5984016,"confidence":0.69115340000000002884661398638854734599590301513671875},{"sentiment":"POSITIVE","speaker":"B","text":"It's okay, don't worry about it.","start":5984096,"end":5986207,"confidence":0.6812833499999999542495743298786692321300506591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"So this is the next following questions again.","start":5986255,"end":5988978,"confidence":0.87233989999999994591206586846965365111827850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Are in relation to your second admission into Cardross Park.","start":5990070,"end":5997115,"confidence":0.92652599999999996072119756718166172504425048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you recall how long you were there for in your second admission to Cardross?","start":6001531,"end":6005590,"confidence":0.93651443999999994804994685182464309036731719970703125},{"sentiment":"POSITIVE","speaker":"A","text":"A couple of years, because you were only allowed\u2014 they were supposed to be there for 6 weeks, but they says I was that good that they kept me.","start":6005978,"end":6015124,"confidence":0.53226994999999999169659758990746922791004180908203125},{"sentiment":"NEUTRAL","speaker":"A","text":"And let me go to school.","start":6016999,"end":6018303,"confidence":0.7013030000000000097060137704829685389995574951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"You were supposed to be there for 6 weeks, but what happened?","start":6019317,"end":6021345,"confidence":0.5129213299999999531308958466979674994945526123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry, they kept me because\u2014 and let me go to school.","start":6021409,"end":6024832,"confidence":0.62570669999999994903561173487105406820774078369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm now at an all-girls school in Dunbarton.","start":6025647,"end":6029447,"confidence":0.92525310000000005050679874329944141209125518798828125},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":6034681,"end":6035208,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"In a few sentences, what was ordinary day life like?","start":6035357,"end":6039762,"confidence":0.87568129999999999579785026071476750075817108154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"On your second admission to Cardwell Park Assessment Centre?","start":6041179,"end":6044760,"confidence":0.9334843999999999919481297183665446937084197998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch.","start":6045069,"end":6064435,"confidence":0.763708199999999948204276734031736850738525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"That already had something we made, you know what I mean?","start":6066317,"end":6069480,"confidence":0.8260975999999999874745526540209539234638214111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"She was just telling\u2014 she's just gonna have to go to a training team, I think.","start":6070150,"end":6073870,"confidence":0.8580766300000000068592953539337031543254852294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think one of the women had wanted to take me home with them, but she wasn't allowed.","start":6073870,"end":6077190,"confidence":0.5477033000000000040330405681743286550045013427734375},{"sentiment":"POSITIVE","speaker":"A","text":"So I said, that wasn't that bad, you know what I mean?","start":6078410,"end":6081230,"confidence":0.4820145399999999913376313998014666140079498291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6081230,"end":6082430,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"And this is\u2014 oh, you can't go if you're not allowed to take\u2014 but that's not allowed.","start":6082430,"end":6086990,"confidence":0.8073949000000000264520849668770097196102142333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Has him wanted to take you home?","start":6087630,"end":6088870,"confidence":0.894390000000000018332002582610584795475006103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Is he like wanted to like adopt you full time?","start":6088870,"end":6090840,"confidence":0.865019100000000040751046981313265860080718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what happened, but she was wanting to keep me in there.","start":6091190,"end":6094290,"confidence":0.8019598999999999477950041182339191436767578125},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":6096080,"end":6097440,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you, Peratory, for me.","start":6097440,"end":6099250,"confidence":0.93047559999999995827835164163843728601932525634765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Actually, you know, there was more to that, but I was angry and I couldn't talk about things, do you know what I mean?","start":6101740,"end":6109710,"confidence":0.72031089999999997619539726656512357294559478759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to keep all that in, but my uncle knew that.","start":6109950,"end":6112940,"confidence":0.7709942499999999920845539236324839293956756591796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't want them to speak about it.","start":6112940,"end":6115430,"confidence":0.70513389999999998014601487739128060638904571533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't like, because I didn't know what would happen, do you know what I mean?","start":6115700,"end":6119180,"confidence":0.85027342999999999673121919840923510491847991943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6119180,"end":6120140,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So, and my auntie says that he would get to jail, but it ended up, and they ended up with he died before he even went to court.","start":6120140,"end":6127890,"confidence":0.61820419999999998150741475910763256251811981201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14.","start":6127890,"end":6136330,"confidence":0.71040449999999999430855268656159751117229461669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I said about him, and I says, and I says, she tellt me nothin'.","start":6136330,"end":6140210,"confidence":0.6871150999999999786638227305957116186618804931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, I blame her, which I did.","start":6140210,"end":6142930,"confidence":0.53003940000000004939550990457064472138881683349609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I always blamed her because she never\u2014 she tellt me nothin'.","start":6142930,"end":6146500,"confidence":0.7158329500000000233939090321655385196208953857421875},{"sentiment":"NEGATIVE","speaker":"A","text":"And he would get to jail, do you know what I mean?","start":6146990,"end":6149190,"confidence":0.56506409999999995807939967562560923397541046142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And me at that age, I didn't know that.","start":6149190,"end":6151290,"confidence":0.6109598000000000528331156601780094206333160400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, tell him to\u2014 yeah, you know what I mean?","start":6151573,"end":6153967,"confidence":0.6609553999999999707171127738547511398792266845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"She was an adult and I was a wee'un.","start":6154145,"end":6156055,"confidence":0.660302460000000035478251447784714400768280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew.","start":6156734,"end":6166646,"confidence":0.86290115000000000566870994589407928287982940673828125},{"sentiment":"NEGATIVE","speaker":"A","text":"And they went, well, shut your sail, you can tell the police if you want, but Uncle Jim's going to go to the jail.","start":6168212,"end":6173981,"confidence":0.488476599999999983037213269199128262698650360107421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, right, well, I'm not bothered, I'm the one who asked him but he done it to a few in my family, so it was a\u2014 but he died before it would get to court or anything like that, then happened, you know what I mean?","start":6174061,"end":6189820,"confidence":0.51032630000000001047055775416083633899688720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6190450,"end":6190890,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And it was because it was my mum's brother and all that, wouldn't it have helped?","start":6190890,"end":6194730,"confidence":0.6306454500000000518156184625695459544658660888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean?","start":6195970,"end":6202890,"confidence":0.7556323400000000134468791657127439975738525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was her brother, so I don't know.","start":6202890,"end":6204490,"confidence":0.773756600000000016592593965469859540462493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre?","start":6233783,"end":6240920,"confidence":0.846729040000000043875161281903274357318878173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen.","start":6241257,"end":6252291,"confidence":0.7330313299999999809841710884938947856426239013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So it was, and I'd go to him at the weekends you know what I mean?","start":6253509,"end":6256705,"confidence":0.849699699999999946697926134220324456691741943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6260980,"end":6261190,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him.","start":6261481,"end":6266153,"confidence":0.75007809999999996986019823452807031571865081787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So that's how I kept it all quiet.","start":6267059,"end":6268579,"confidence":0.77921730000000000160298441187478601932525634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, but that\u2014 see that other place, which was the name?","start":6269360,"end":6272441,"confidence":0.83878094000000003038763907170505262911319732666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, so the one in Aberdeen, they were\u2014 I had to show them my towel, eh, that I had my period.","start":6274140,"end":6285844,"confidence":0.76191807000000000282824430541950277984142303466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"That was it.","start":6287650,"end":6288457,"confidence":0.55714523999999998604693018933176063001155853271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was another thing for back then.","start":6288554,"end":6290314,"confidence":0.8218406000000000322103232974768616259098052978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"It's just come into my head and I says, I need to show you.","start":6290362,"end":6293752,"confidence":0.57237050000000000427036184191820211708545684814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Why do I need to show you?","start":6293962,"end":6294947,"confidence":0.6023198400000000507503727931180037558078765869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"That they had put me on the pill or something.","start":6295028,"end":6297335,"confidence":0.53026309999999998723296812386251986026763916015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, in fact, I think that was that one and that one.","start":6298092,"end":6301040,"confidence":0.7886471999999999926700411378988064825534820556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but I had to show my towel anyway.","start":6301942,"end":6304116,"confidence":0.6980226000000000485812279293895699083805084228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I says, I ended up eventually done it.","start":6304197,"end":6306535,"confidence":0.66238790000000002944346988442703150212764739990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to show them it.","start":6306875,"end":6307521,"confidence":0.7217094299999999851280563234467990696430206298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, of course.","start":6315030,"end":6316591,"confidence":0.472816499999999972914110912824980914592742919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful?","start":6318104,"end":6332285,"confidence":0.53447100000000002939515297839534468948841094970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6333115,"end":6333431,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, I think that's\u2014 Oh, they had a wee parrot and I was saying the F word and it started saying it.","start":6334550,"end":6345609,"confidence":0.5398474300000000170030034496448934078216552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Say that again.","start":6346221,"end":6346688,"confidence":0.67834000000000005403677505455561913549900054931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"They had a wee parrot and it kept doing the stairs when I was polishing the stairs, eh, and used to go F, F-U-C-K, to the wee parrot and the parrot started saying it.","start":6348507,"end":6361903,"confidence":0.74441769999999995999218072029179893434047698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I think I was a wee babbo, you know.","start":6365982,"end":6368484,"confidence":0.76998160000000004377085360829369165003299713134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"What would you say the difference\u2014 what was the difference at this placement compared to your placement at the other settings?","start":6386975,"end":6394452,"confidence":0.90561199999999997256594497230253182351589202880859375},{"sentiment":"POSITIVE","speaker":"B","text":"So this is in relation\u2014 a lot better.","start":6394598,"end":6398014,"confidence":0.8166950299999999884903445490635931491851806640625},{"sentiment":"POSITIVE","speaker":"B","text":"It was a lot better the second time around.","start":6398641,"end":6401570,"confidence":0.95439803999999994754688259490649215877056121826171875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, yes.","start":6401634,"end":6403581,"confidence":0.8412497599999999575715037281042896211147308349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is it?","start":6404450,"end":6404772,"confidence":0.71855484999999996720276840278529562056064605712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"They all knew me then.","start":6405319,"end":6406172,"confidence":0.77027599999999996072119756718166172504425048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Say that again.","start":6407400,"end":6407850,"confidence":0.67834000000000005403677505455561913549900054931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"They all knew you?","start":6410040,"end":6410966,"confidence":0.76093250000000001165290086646564304828643798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"They all knew me.","start":6411112,"end":6412022,"confidence":0.702142700000000008486722435918636620044708251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, aye.","start":6412184,"end":6412412,"confidence":0.6123007499999999492246161025832407176494598388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, I do apologise.","start":6412655,"end":6413451,"confidence":0.6926866000000000411773726227693259716033935546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I even go in with that woman I didn't like either, previous days.","start":6413630,"end":6416408,"confidence":0.84256279999999994512194234630442224442958831787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"She did it with just it.","start":6417262,"end":6418323,"confidence":0.715153200000000044411763155949302017688751220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know, I don't know what she did.","start":6418666,"end":6420037,"confidence":0.51410043000000005264382707537151873111724853515625},{"sentiment":"POSITIVE","speaker":"A","text":"I don't know what happened to us, but we were all right after that, the second time.","start":6420135,"end":6424610,"confidence":0.5644565999999999750258439235039986670017242431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"She wasn't there anymore when you went for the second time?","start":6429399,"end":6431686,"confidence":0.7638075399999999515188164878054521977901458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, maybe she was.","start":6432643,"end":6433324,"confidence":0.78825559999999994520436530365259386599063873291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet.","start":6438093,"end":6448698,"confidence":0.8988157500000000244000375460018403828144073486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge.","start":6449313,"end":6457125,"confidence":0.8779474499999999625998725605313666164875030517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So across all the placements, Theresa, who were the main people responsible?","start":6457994,"end":6464497,"confidence":0.808143999999999973482545101433061063289642333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details?","start":6465318,"end":6474074,"confidence":0.88030189999999997052526623519952408969402313232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":6475228,"end":6475469,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, you're unable to recall?","start":6476607,"end":6481018,"confidence":0.51402855000000002849702696039457805454730987548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I'm trying to remember that, man.","start":6481820,"end":6484081,"confidence":0.679858269999999986765715220826677978038787841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm used to getting it, and now it's just\u2014 it's not coming to me at all.","start":6484129,"end":6489421,"confidence":0.7426522399999999635156200383789837360382080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if I remember.","start":6489501,"end":6491442,"confidence":0.5963368399999999791560867379303090274333953857421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I could phone, like, you know, but I just can't even I kind of get it.","start":6491506,"end":6495229,"confidence":0.77053819999999995093986626670812256634235382080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Could I get a wee break?","start":6498090,"end":6498850,"confidence":0.85258292999999996109039557268260978162288665771484375},{"sentiment":"NEGATIVE","speaker":"A","text":"You know, go to the toilet?","start":6498915,"end":6499998,"confidence":0.52789253000000002646885377544094808399677276611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":6500353,"end":6501097,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll wait.","start":6501324,"end":6502407,"confidence":0.663545370000000023225084078148938715457916259765625},{"sentiment":"NEUTRAL","speaker":"A","text":"You'll be back in about 5-10 minutes?","start":6502455,"end":6504347,"confidence":0.90532935000000003267217607572092674672603607177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":6504800,"end":6505172,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll be nearly finished, so it won't be as long when I ring you the next time.","start":6505220,"end":6508118,"confidence":0.7314142599999999827531382834422402083873748779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":6508199,"end":6508458,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"POSITIVE","speaker":"A","text":"All right, thanks.","start":6508766,"end":6510062,"confidence":0.58278569999999996209538721814169548451900482177734375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you.","start":6510143,"end":6510742,"confidence":0.85296479999999996746140595860197208821773529052734375},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, you're welcome too, though.","start":6511131,"end":6512200,"confidence":0.92209379999999996346815578363020904362201690673828125}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-05 14:53:17 where `recording_id` = 3262) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:01]: Hello? [B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15th of '68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, put your email address in. Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? Yes. Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like, you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother? [A 05:17]: My twin. [B 05:18]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home? No. And where was your family home? [A 05:36]: In Gibbon Court, kid. [B 05:40]: What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said taking away her kind of control, so that she had schizophrenia. So that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well, nor that, all that, caring. My dad was an alcoholic as well. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the— they decided I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? Yeah. And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? [A 10:08]: I was 13. Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff public park, it was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going to tell me to do handstands. I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I've not got my pants on. So he said, so that was me to polish 20 pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now. You know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for It seems as though you would have been in Cowarder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem— where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae memba that one. I dunno if that was the one that I ran away fae. I did run away fae one of them, cos the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 4 in a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room. She wouldn't have committed suicide. No, come on, my gran, that's it, the telegram. So they had to tell the teachers about the woman that was here. I don't think it was a good time I had done that, dear, right enough. [B 23:53]: That's fine. Just hold on one moment while I just catch up on the notes, Theresa. [A 23:57]: Right. [B 23:58]: Apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abattoir, he says, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could take it, you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine, don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. [A 34:09]: Yeah, okay, that's fine. [B 34:12]: Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of getting— going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. then it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this to taste now. [B 35:44]: What immediate effects did you experience? [A 35:47]: I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I had told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, this is gnaehandant. [B 41:56]: It is, unfortunately. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardris Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution, um, set of questions completed for Calderhouse. We're going to now move on to Balnahcraig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? [A 43:21]: But that name is that institution For Balmer Craig School. I went to school there, I know. I think, I don't know, I think the school was in that building. Yeah, the school, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: The Balmer, whatever you call it. [B 43:46]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balna Craig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balna Craig? [A 46:02]: That was— I did have a room in my cell. Yeah, I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school. [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we ask for her hand back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based at Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man hurt me, slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, Miss Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? Yeah, I thought it was my birthday. That's Christmas. I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes, that was the one. [A 51:50]: I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me me, do you know what I mean? Because I'd stuck up, that they were all waiting for me at the train station. So I managed to go on the train and I was saying, bye! It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how, um, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were. [B 54:16]: Except, except obviously for the— [A 54:18]: Yeah. [B 54:27]: Was, um, there any rules, uh, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in with him, do you know what I mean? Yeah, but everybody was going to be doing, but he wasn't even going to be doing it with me anyway, do you know what I mean? So I don't know if that'd be allowed if it was abused or not. [B 56:35]: That's fine. So, and that was in relation to physical abuse. Looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know what I'm saying? But even the police just think you're spoiled, you're a spoiled girl. [B 58:41]: So just to confirm, that was the teacher, was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names, and I can't because we stayed in a house one night and it was broken, and we did a toast and egg the next day, and you know, the egg was black. Yeah. Oh my God, I said, I said, I was so hungry, I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balna Craig? [A 64:40]: Oh no, no. [B 64:42]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnahcraig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, and I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Kirkby, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to her room. [A 69:14]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: I was placed in it, and they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt, I do doubt beating the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. That was the thing. [B 70:24]: They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:26]: I think I was cheeky to her, or she would annoy me and I would annoy her and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was the punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for— and Dad drew half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? [A 74:43]: Okay, no, no, no problem. No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for the, um, for Cardross, for the first time of you being there, did you experience, did you, did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over. So Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would willingly take it because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. [A 78:01]: 1994. [B 78:02]: Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning, uh, when we started talking about Balnakrieg, you mentioned that you kept, um, you get getting caught for absconding, do you know, for running away. And could you try to remember at least one of the times you ran away, um, what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back into the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to say, they just lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that was just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they was taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because I'm in a stroke unit. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: It came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually, then told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? Yeah, I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just flung the paper at them. I don't know who got that to come in, but they got that psychologist and I just flung the paper at them. I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. So this is— [A 90:15]: sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians and they were taking me to the church and my mum phoned up and she said no, she needs to go to chapel, so the lady was said to take me to chapel She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up, I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee? Was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school now. I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember anything. That one, honestly, that's fine. It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 13th, 1978, and it was until the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only allowed— they were supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that, but I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would get to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, shut your sail, you can tell the police if you want, but Uncle Jim's going to go to the jail. I says, right, well, I'm not bothered, I'm the one who asked him but he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— Oh, they had a wee parrot and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: They had a wee parrot and it kept doing the stairs when I was polishing the stairs, eh, and used to go F, F-U-C-K, to the wee parrot and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `formatted_transcript` = [A 00:01]: Hello? [B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15th of '68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, put your email address in. Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? Yes. Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like, you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother? [A 05:17]: My twin. [B 05:18]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home? No. And where was your family home? [A 05:36]: In Gibbon Court, kid. [B 05:40]: What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said taking away her kind of control, so that she had schizophrenia. So that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well, nor that, all that, caring. My dad was an alcoholic as well. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the— they decided I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? Yeah. And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? [A 10:08]: I was 13. Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff public park, it was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going to tell me to do handstands. I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I've not got my pants on. So he said, so that was me to polish 20 pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now. You know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for It seems as though you would have been in Cowarder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem— where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae memba that one. I dunno if that was the one that I ran away fae. I did run away fae one of them, cos the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 4 in a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room. She wouldn't have committed suicide. No, come on, my gran, that's it, the telegram. So they had to tell the teachers about the woman that was here. I don't think it was a good time I had done that, dear, right enough. [B 23:53]: That's fine. Just hold on one moment while I just catch up on the notes, Theresa. [A 23:57]: Right. [B 23:58]: Apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abattoir, he says, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could take it, you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine, don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. [A 34:09]: Yeah, okay, that's fine. [B 34:12]: Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of getting— going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. then it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this to taste now. [B 35:44]: What immediate effects did you experience? [A 35:47]: I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I had told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, this is gnaehandant. [B 41:56]: It is, unfortunately. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardris Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution, um, set of questions completed for Calderhouse. We're going to now move on to Balnahcraig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? [A 43:21]: But that name is that institution For Balmer Craig School. I went to school there, I know. I think, I don't know, I think the school was in that building. Yeah, the school, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: The Balmer, whatever you call it. [B 43:46]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balna Craig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balna Craig? [A 46:02]: That was— I did have a room in my cell. Yeah, I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school. [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we ask for her hand back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based at Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man hurt me, slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, Miss Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? Yeah, I thought it was my birthday. That's Christmas. I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes, that was the one. [A 51:50]: I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me me, do you know what I mean? Because I'd stuck up, that they were all waiting for me at the train station. So I managed to go on the train and I was saying, bye! It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how, um, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were. [B 54:16]: Except, except obviously for the— [A 54:18]: Yeah. [B 54:27]: Was, um, there any rules, uh, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in with him, do you know what I mean? Yeah, but everybody was going to be doing, but he wasn't even going to be doing it with me anyway, do you know what I mean? So I don't know if that'd be allowed if it was abused or not. [B 56:35]: That's fine. So, and that was in relation to physical abuse. Looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know what I'm saying? But even the police just think you're spoiled, you're a spoiled girl. [B 58:41]: So just to confirm, that was the teacher, was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names, and I can't because we stayed in a house one night and it was broken, and we did a toast and egg the next day, and you know, the egg was black. Yeah. Oh my God, I said, I said, I was so hungry, I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balna Craig? [A 64:40]: Oh no, no. [B 64:42]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnahcraig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, and I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Kirkby, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to her room. [A 69:14]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: I was placed in it, and they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt, I do doubt beating the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. That was the thing. [B 70:24]: They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:26]: I think I was cheeky to her, or she would annoy me and I would annoy her and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was the punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for— and Dad drew half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? [A 74:43]: Okay, no, no, no problem. No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for the, um, for Cardross, for the first time of you being there, did you experience, did you, did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over. So Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would willingly take it because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. [A 78:01]: 1994. [B 78:02]: Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning, uh, when we started talking about Balnakrieg, you mentioned that you kept, um, you get getting caught for absconding, do you know, for running away. And could you try to remember at least one of the times you ran away, um, what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back into the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to say, they just lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that was just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they was taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because I'm in a stroke unit. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: It came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually, then told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? Yeah, I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just flung the paper at them. I don't know who got that to come in, but they got that psychologist and I just flung the paper at them. I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. So this is— [A 90:15]: sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians and they were taking me to the church and my mum phoned up and she said no, she needs to go to chapel, so the lady was said to take me to chapel She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up, I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee? Was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school now. I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember anything. That one, honestly, that's fine. It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 13th, 1978, and it was until the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only allowed— they were supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that, but I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would get to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, shut your sail, you can tell the police if you want, but Uncle Jim's going to go to the jail. I says, right, well, I'm not bothered, I'm the one who asked him but he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— Oh, they had a wee parrot and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: They had a wee parrot and it kept doing the stairs when I was polishing the stairs, eh, and used to go F, F-U-C-K, to the wee parrot and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hello?\",\"start\":1138,\"end\":1314,\"confidence\":0.643008800000000046992454372229985892772674560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hello, am I through to Theresa Sinclair?\",\"start\":2516,\"end\":4616,\"confidence\":0.8581052000000000123947074825991876423358917236328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":5145,\"end\":5418,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hi Theresa, it's James calling from MMA Legal.\",\"start\":5963,\"end\":8303,\"confidence\":0.916221399999999963625896270968951284885406494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you today?\",\"start\":8367,\"end\":8848,\"confidence\":0.87185349999999994796695546028786338865756988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You okay?\",\"start\":8912,\"end\":9185,\"confidence\":0.74388949999999998130562062215176410973072052001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm fine.\",\"start\":9313,\"end\":9938,\"confidence\":0.79995965999999996132174828744609840214252471923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Good to hear.\",\"start\":10756,\"end\":11333,\"confidence\":0.94732547000000000281261236523278057575225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just before I continue with the call, I just need to ask you 3 questions for data protection purposes.\",\"start\":11974,\"end\":15870,\"confidence\":0.85521499999999994745536469054059125483036041259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you confirm for me your date of birth, please, Theresa?\",\"start\":16447,\"end\":18707,\"confidence\":0.9356980999999999770722070024930872023105621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"15th of '68.\",\"start\":19252,\"end\":21031,\"confidence\":0.834977999999999997982058630441315472126007080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Your postal address for me, please?\",\"start\":21897,\"end\":23404,\"confidence\":0.9061380999999999463767608176567591726779937744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"98 Main Street, Lanarkstown.\",\"start\":24077,\"end\":26081,\"confidence\":0.7485562999999999522771076954086311161518096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and then can you also confirm for me either your email address or your mobile number, please?\",\"start\":27628,\"end\":32120,\"confidence\":0.9060314000000000422829771196120418608188629150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, I think I'll give you my daughter's email address.\",\"start\":33022,\"end\":37392,\"confidence\":0.8328575000000000283506551568279974162578582763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Megan, put your email address in.\",\"start\":40403,\"end\":41672,\"confidence\":0.825748499999999996390442902338691055774688720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is it mine or Megan's?\",\"start\":41835,\"end\":44788,\"confidence\":0.893651250000000008100187187665142118930816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses.\",\"start\":46268,\"end\":52796,\"confidence\":0.5002019399999999560435526291257701814174652099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com.\",\"start\":53970,\"end\":67330,\"confidence\":0.7932027600000000067126393332728184759616851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it is, um, you've passed data protection now.\",\"start\":68190,\"end\":71050,\"confidence\":0.75368880000000004759641569762607105076313018798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just for future reference, it is Megan's email address.\",\"start\":71050,\"end\":74790,\"confidence\":0.91711664000000003849066843031323514878749847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought that, because I don't really do them emails.\",\"start\":74790,\"end\":78110,\"confidence\":0.57491380000000003036575435544364154338836669921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Of course, that's perfectly understandable.\",\"start\":78730,\"end\":80710,\"confidence\":0.75659650000000000513722397954552434384822845458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Don't worry about it, Theresa.\",\"start\":80710,\"end\":82710,\"confidence\":0.6973576500000000510937070430372841656208038330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes.\",\"start\":83200,\"end\":89372,\"confidence\":0.8917286399999999613186218994087539613246917724609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":89838,\"end\":91348,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist.\",\"start\":91669,\"end\":104254,\"confidence\":0.91823299999999996590105411087279208004474639892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I will guide you through the questions in order.\",\"start\":104964,\"end\":106640,\"confidence\":0.78829395999999996025309201286290772259235382080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break.\",\"start\":106897,\"end\":115784,\"confidence\":0.75336974999999994917487811108003370463848114013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete.\",\"start\":118681,\"end\":126194,\"confidence\":0.8396624999999999783284465593169443309307098388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right.\",\"start\":126730,\"end\":127163,\"confidence\":0.56647502999999999051539134597987867891788482666015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":127581,\"end\":128337,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just before we begin, there are 12 stages to the witness statement.\",\"start\":130201,\"end\":134477,\"confidence\":0.90108869999999996469597363102366216480731964111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One being opening and consent.\",\"start\":135103,\"end\":136671,\"confidence\":0.83910483000000002373752749917912296950817108154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Two being your personal background and entry into care.\",\"start\":137043,\"end\":139731,\"confidence\":0.83738064999999994864054997378843836486339569091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm.\",\"start\":140201,\"end\":150921,\"confidence\":0.91643759999999996335162677496555261313915252685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5.\",\"start\":152700,\"end\":160658,\"confidence\":0.8975718599999999991467802828992716968059539794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just so you are aware, these questions will be repeated to you 5 times for each individual institution.\",\"start\":160706,\"end\":169781,\"confidence\":0.85699110000000000564313040740671567618846893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We then have The next part, which is people involved, reporting, and institutional knowledge.\",\"start\":172855,\"end\":178343,\"confidence\":0.85559492999999997575599763877107761800289154052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll ask this once we've gone through each institution.\",\"start\":178455,\"end\":181955,\"confidence\":0.8980169000000000067984728957526385784149169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And movement between placements and leaving care.\",\"start\":182694,\"end\":185198,\"confidence\":0.86482983999999996083118958267732523381710052490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then it's the impact of the experience of care as a whole.\",\"start\":185680,\"end\":189244,\"confidence\":0.72938570000000002568896206867066211998462677001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then 9 would be any support and treatment.\",\"start\":189998,\"end\":192230,\"confidence\":0.85112419999999999742357204013387672603130340576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"10, the evidence and support information.\",\"start\":192567,\"end\":194718,\"confidence\":0.86465519999999995715000977725139819085597991943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"11 goes through previous claims applications or payments that you may or may not have received already.\",\"start\":195393,\"end\":200899,\"confidence\":0.849236850000000043081627154606394469738006591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then reason 12 being the reason reasoning for applying.\",\"start\":201654,\"end\":205130,\"confidence\":0.88606185000000003970654915974591858685016632080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we will begin with the opening and consent.\",\"start\":206670,\"end\":211281,\"confidence\":0.90038865999999995182179191033355891704559326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you comfortable and happy to continue with the witness statement today?\",\"start\":212630,\"end\":216020,\"confidence\":0.79107976000000002070322580038919113576412200927734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes.\",\"start\":218420,\"end\":218533,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you need anyone with you, a break, or any other further adjustments?\",\"start\":219102,\"end\":222824,\"confidence\":0.899328899999999986647480909596197307109832763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you ever hear silence on my end of the phone, it's just me typing up the notes.\",\"start\":229533,\"end\":233575,\"confidence\":0.61511152999999996193736251370864920318126678466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All right.\",\"start\":233639,\"end\":233736,\"confidence\":0.489670160000000020961152813470107503235340118408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence?\",\"start\":235714,\"end\":242070,\"confidence\":0.92376869999999999816253648532438091933727264404296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":243000,\"end\":243209,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":243838,\"end\":244661,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Now, Theresa, we're just going to go into the personal background and the entry into care.\",\"start\":244984,\"end\":250550,\"confidence\":0.84418607000000001061579268935020081698894500732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you just tell me, where did you grow up and who lived with you before you went into care?\",\"start\":251098,\"end\":255352,\"confidence\":0.86406609999999994808916881083860062062740325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, my mum, dad, my sister.\",\"start\":259540,\"end\":261502,\"confidence\":0.67672140000000002846292090907809324562549591064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My brother, my twin brother, and my other two sisters were married.\",\"start\":264729,\"end\":273982,\"confidence\":0.88543325999999999975642595018143765628337860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we were put in a home for droguies, I think it was supposed to be.\",\"start\":281851,\"end\":287784,\"confidence\":0.8203508999999999939944927973556332290172576904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, my sister went, she went to Aunt Mandy's just to\\u2014 yeah, no worries, I'll come back to that shortly before we move on.\",\"start\":292318,\"end\":301056,\"confidence\":0.6547039999999999526636429436621256172657012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll just continue with, um, just everything before.\",\"start\":301233,\"end\":305034,\"confidence\":0.84428979999999997918536109864362515509128570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So at the moment I've just got like, you lived with your mum and dad, your sister, your brother, and then also your twin brother.\",\"start\":305211,\"end\":311363,\"confidence\":0.79284549999999998082245156183489598333835601806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So does that mean you have two brothers, just to confirm?\",\"start\":311428,\"end\":313928,\"confidence\":0.9010415000000000507185404785559512674808502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, one brother.\",\"start\":314342,\"end\":315307,\"confidence\":0.59180105000000005066596031610970385372638702392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just the one brother?\",\"start\":315452,\"end\":316368,\"confidence\":0.83946290000000001185753717436455190181732177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My twin.\",\"start\":317798,\"end\":318522,\"confidence\":0.77538969999999995952322251469013281166553497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home?\",\"start\":318763,\"end\":324858,\"confidence\":0.71752775000000001970335006262757815420627593994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":329945,\"end\":330057,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And where was your family home?\",\"start\":333537,\"end\":335116,\"confidence\":0.68861662999999995182776046931394375860691070556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In Gibbon Court, kid.\",\"start\":336959,\"end\":338098,\"confidence\":0.8156583299999999869811517783091403543949127197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What number?\",\"start\":340255,\"end\":340611,\"confidence\":0.75159925000000005201883368499693460762500762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, 3.\",\"start\":340660,\"end\":341891,\"confidence\":0.5679220000000000379003495254437439143657684326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ben Coit Crescent.\",\"start\":342020,\"end\":342976,\"confidence\":0.759726459999999992334096532431431114673614501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you spell that for me, please?\",\"start\":343397,\"end\":344790,\"confidence\":0.827732099999999970663111525936983525753021240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. And that was Crescent, did you say?\",\"start\":346400,\"end\":361770,\"confidence\":0.54758329999999999504467496080906130373477935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What area?\",\"start\":365847,\"end\":368391,\"confidence\":0.7814438299999999504308334508095867931842803955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Lennoxtown.\",\"start\":370048,\"end\":370612,\"confidence\":0.56286110000000000308517655867035500705242156982421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":372527,\"end\":373430,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was home life like before care?\",\"start\":377942,\"end\":381102,\"confidence\":0.85746120000000003447127028266550041735172271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And try to include any relevant family health, education, or social work difficulties that are relevant.\",\"start\":381716,\"end\":388598,\"confidence\":0.83934264999999996792467982231755740940570831298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"[Speaker:JANE] Well, when I went to the panel, my mum just\\u2014 she was no well, so she just said taking away her kind of control, so that she had schizophrenia.\",\"start\":391380,\"end\":401751,\"confidence\":0.6579764999999999641744352629757486283779144287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that's how my dad tried to get me kept out.\",\"start\":401831,\"end\":406191,\"confidence\":0.49897358000000002764551254585967399179935455322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I think I was in Calder Park when my sister's man, he managed to get me out.\",\"start\":406256,\"end\":413727,\"confidence\":0.78692919999999999536299810642958618700504302978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was in their care for a wee while, but then I wouldn't go to school, so I was back in again.\",\"start\":414730,\"end\":419126,\"confidence\":0.49467030000000000722337745173717848956584930419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home?\",\"start\":420218,\"end\":428262,\"confidence\":0.6889972699999999949938001009286381304264068603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean?\",\"start\":429476,\"end\":443177,\"confidence\":0.58552784000000002162522605431149713695049285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My dad was greeting and that, and so was I greeting.\",\"start\":445246,\"end\":447563,\"confidence\":0.6895521000000000011453948900452814996242523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was just my mum wasn't well.\",\"start\":448962,\"end\":450233,\"confidence\":0.54096454000000004924686436424963176250457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't know that at the time, obviously.\",\"start\":450314,\"end\":452421,\"confidence\":0.550293200000000037874769986956380307674407958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I can all understand it all now, you know what I mean?\",\"start\":453370,\"end\":456951,\"confidence\":0.536157699999999959317165121319703757762908935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":460616,\"end\":461401,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how would you say your education was like before you went into care?\",\"start\":465530,\"end\":468763,\"confidence\":0.7502457000000000153505652633612044155597686767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was always dogging school.\",\"start\":472878,\"end\":475941,\"confidence\":0.8034244999999999858886212678044103085994720458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He was always dodging school.\",\"start\":479782,\"end\":480680,\"confidence\":0.579685149999999982384224495035596191883087158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":484369,\"end\":484385,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And just the way my mum would be no well, nor that, all that, caring.\",\"start\":484677,\"end\":488124,\"confidence\":0.672169400000000027972646421403624117374420166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My dad was an alcoholic as well.\",\"start\":488221,\"end\":489970,\"confidence\":0.819104550000000042331294025643728673458099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did you come to enter care?\",\"start\":508076,\"end\":510844,\"confidence\":0.83239125999999996619038711287430487573146820068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Who made the decision, and were you told the reasons as to why you was going into care?\",\"start\":511071,\"end\":515862,\"confidence\":0.81705784999999997442188259810791350901126861572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was some panel I went to.\",\"start\":517826,\"end\":519364,\"confidence\":0.800178199999999950620122035616077482700347900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm trying to think.\",\"start\":521661,\"end\":523207,\"confidence\":0.7055397599999999602715661239926703274250030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In fact, it was in Kilceith.\",\"start\":523372,\"end\":524754,\"confidence\":0.86869096999999995123431517640710808336734771728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a panel to say if we went to\\u2014 that's what I was took, a children's panel.\",\"start\":525696,\"end\":530575,\"confidence\":0.88511499999999998511412968582590110599994659423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that's the\\u2014 they decided I was getting away, so they took my wee lad there.\",\"start\":533022,\"end\":536818,\"confidence\":0.705795100000000008577671906095929443836212158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care?\",\"start\":538087,\"end\":544053,\"confidence\":0.886351499999999958845364744774997234344482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, I can't remember that much time back.\",\"start\":544913,\"end\":547442,\"confidence\":0.58642640000000001432312046745209954679012298583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine, Theresa, don't worry.\",\"start\":547588,\"end\":550247,\"confidence\":0.7130379700000000209314521271153353154659271240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you have any siblings, Theresa?\",\"start\":563474,\"end\":565939,\"confidence\":0.8842724600000000378940967493690550327301025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":570040,\"end\":570088,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And were you separated from any of them during your time in care?\",\"start\":570137,\"end\":573581,\"confidence\":0.821921169999999978728055793908424675464630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was away for them all, aye.\",\"start\":577213,\"end\":579446,\"confidence\":0.61628680000000002348059524592827074229717254638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well.\",\"start\":586370,\"end\":597011,\"confidence\":0.53238339999999995111323869423358701169490814208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time?\",\"start\":600630,\"end\":605870,\"confidence\":0.88777110000000003520170821502688340842723846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was 13.\",\"start\":608600,\"end\":609486,\"confidence\":0.798416299999999967695885061402805149555206298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, I felt terrible.\",\"start\":609985,\"end\":610887,\"confidence\":0.89587300000000003041833451788988895714282989501953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I hated it.\",\"start\":611596,\"end\":612193,\"confidence\":0.93213456999999999563755181952728889882564544677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't like it, but I couldn't help it.\",\"start\":612338,\"end\":615979,\"confidence\":0.7962257999999999835694097782834433019161224365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I ended up\\u2014 I was in a Cardiff public park, it was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going to tell me to do handstands.\",\"start\":616108,\"end\":637797,\"confidence\":0.5084608999999999934260586087475530803203582763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm not doing handstands, I was in my nightie.\",\"start\":639876,\"end\":642010,\"confidence\":0.65047573999999996896548282165895216166973114013671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I was like, I said, I'm not doing a handstand because I've not got my pants on.\",\"start\":643658,\"end\":647324,\"confidence\":0.5884150999999999687162244299543090164661407470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he said, so that was me to polish 20 pair of boots.\",\"start\":649305,\"end\":653389,\"confidence\":0.8855593999999999965666575008071959018707275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I knew that wasn't right at the time, do you know what I mean?\",\"start\":654841,\"end\":657601,\"confidence\":0.6822248699999999832499497642857022583484649658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I didn't know why he was the boot Yeah, of course.\",\"start\":657666,\"end\":660720,\"confidence\":0.59789305999999997620619751614867709577083587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll come back to that once it gets there.\",\"start\":660785,\"end\":663081,\"confidence\":0.815755840000000009837322068051435053348541259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, the institution questions, try to keep each answer relevant to each question as well, just so we can\\u2014 once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care.\",\"start\":663355,\"end\":688429,\"confidence\":0.80214344999999998009343471494503319263458251953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just don't want you to try and get too ahead of yourself, that's all.\",\"start\":688750,\"end\":691589,\"confidence\":0.52028214999999999879065626373630948364734649658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But, um, what you could say is very\\u2014 it's obviously very important, and it was something we'll go through very soon.\",\"start\":691718,\"end\":697862,\"confidence\":0.482791899999999996051514017381123267114162445068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded?\",\"start\":697958,\"end\":710375,\"confidence\":0.771534799999999965081087793805636465549468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll bring you in my medical records.\",\"start\":717547,\"end\":719841,\"confidence\":0.8290413599999999494372104891226626932621002197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't really know some of the questions you're asking me.\",\"start\":720033,\"end\":723082,\"confidence\":0.49625187999999997856548361596651375293731689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health.\",\"start\":724124,\"end\":740825,\"confidence\":0.64553729999999998057091943337582051753997802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A vulnerable child, probably, because I was abused by my mum's brother.\",\"start\":742838,\"end\":753412,\"confidence\":0.91695479999999995879278458232874982059001922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"By your mum's what, sorry?\",\"start\":754928,\"end\":756267,\"confidence\":0.492845099999999980422416001601959578692913055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum's brother.\",\"start\":756622,\"end\":757493,\"confidence\":0.76830995000000001926565573739935643970966339111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time..\",\"start\":762421,\"end\":771340,\"confidence\":0.494204639999999972843625073437578976154327392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that came up and they came to my house about it because it had happened to his daughter as well.\",\"start\":771340,\"end\":777160,\"confidence\":0.7784247399999999483810597666888497769832611083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But he's now passed away, so that's out the question now.\",\"start\":777220,\"end\":781410,\"confidence\":0.61714583999999994556873161855037324130535125732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":781480,\"end\":782320,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":783060,\"end\":783300,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now.\",\"start\":783300,\"end\":792620,\"confidence\":0.49835580000000001543725147712393663823604583740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But at the time I didn't understand it.\",\"start\":792620,\"end\":794860,\"confidence\":0.60145450000000000301270119962282478809356689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends.\",\"start\":794860,\"end\":804822,\"confidence\":0.778917199999999976256503941840492188930511474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I worked up in Campsie Glen.\",\"start\":804870,\"end\":806770,\"confidence\":0.875427399999999966695440889452584087848663330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'd go out at the weekends.\",\"start\":807624,\"end\":810087,\"confidence\":0.7803588500000000482970108350855298340320587158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair.\",\"start\":811526,\"end\":821355,\"confidence\":0.90230049999999994980726114590652287006378173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember the name of that one.\",\"start\":822650,\"end\":824221,\"confidence\":0.69688969999999994531236779948812909424304962158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, it was a Scouse bit there.\",\"start\":824270,\"end\":825954,\"confidence\":0.6140873399999999815435103300842456519603729248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Prison.\",\"start\":828320,\"end\":829031,\"confidence\":0.60146310000000002826681111400830559432506561279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's okay if you can't remember, don't, don't, um, worry yourself too much.\",\"start\":831620,\"end\":835632,\"confidence\":0.60983379999999998144488699836074374616146087646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's the\\u2014 that's concluding the personal background and entry into care.\",\"start\":836166,\"end\":841539,\"confidence\":0.87884700000000004482814119910472072660923004150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah.\",\"start\":841668,\"end\":849196,\"confidence\":0.92005449999999999732835931354202330112457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We have that your first care setting was Calder House, and this was in Blantyre.\",\"start\":850644,\"end\":855100,\"confidence\":0.905118050000000007315748007385991513729095458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14.\",\"start\":855229,\"end\":866529,\"confidence\":0.95956289999999999640323267158237285912036895751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You was placed there by the authority of South Lanarkshire Council following the panel hearing.\",\"start\":867991,\"end\":874623,\"confidence\":0.92607019999999995452100165493902750313282012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The second case that we have is\\u2014 apologies for the pronunciation\\u2014 but Balmacraig School, the location of that being Perth.\",\"start\":875860,\"end\":885559,\"confidence\":0.83816720000000000112549969344399869441986083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross.\",\"start\":886555,\"end\":898675,\"confidence\":0.94890079999999998872084461254416964948177337646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute.\",\"start\":899558,\"end\":915819,\"confidence\":0.9383122299999999693653762733447365462779998779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Being on remand for an assessment.\",\"start\":916413,\"end\":919718,\"confidence\":0.86442710000000000380993014914565719664096832275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee.\",\"start\":920905,\"end\":938717,\"confidence\":0.9306747300000000056030557971098460257053375244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute.\",\"start\":939920,\"end\":960312,\"confidence\":0.8793040500000000037061909097246825695037841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And this was before you was then released into the care of your sister, I believe.\",\"start\":960474,\"end\":967497,\"confidence\":0.8970496999999999498953684451407752931118011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, released to your sister.\",\"start\":968095,\"end\":969439,\"confidence\":0.7847581999999999613493173455935902893543243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And from the chronology of The placement chronology, is that correct?\",\"start\":970353,\"end\":975198,\"confidence\":0.902134400000000002961542122648097574710845947265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":977580,\"end\":978097,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in\\u2014 I thought I was in Hedges Park for a few years because I've been at school at that place.\",\"start\":978275,\"end\":985841,\"confidence\":0.84285193999999996616878661370719783008098602294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what, as a collective, you would have been in Calder House for It seems as though you would have been in Cowarder House for the duration of like 3 and a half years to 4 years.\",\"start\":987060,\"end\":1006174,\"confidence\":0.87049454000000003883741328536416403949260711669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's right.\",\"start\":1006286,\"end\":1007410,\"confidence\":0.558114769999999982275085130822844803333282470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":1007650,\"end\":1008292,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so now it's part 4, is the compact placement sheet.\",\"start\":1008998,\"end\":1013346,\"confidence\":0.86719113999999997144385588399018160998821258544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So being, um, how many questions?\",\"start\":1013427,\"end\":1016170,\"confidence\":0.8116516499999999467718225787393748760223388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12.\",\"start\":1016219,\"end\":1021273,\"confidence\":0.80439150000000003704059281517402268946170806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there'll be 12 questions I'll be asking you in relation to each institution.\",\"start\":1021610,\"end\":1025669,\"confidence\":0.9201649400000000422750190409715287387371063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"These questions will be repeated questions for each institutional care setting.\",\"start\":1026183,\"end\":1031043,\"confidence\":0.87980219999999997870787638021283783018589019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre.\",\"start\":1031700,\"end\":1062442,\"confidence\":0.8868323000000000178033587872050702571868896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I cannae mind that Ryde hostel thing.\",\"start\":1062700,\"end\":1064970,\"confidence\":0.6138841999999999909931602815049700438976287841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I cannae mem\\u2014 where was that?\",\"start\":1065421,\"end\":1066871,\"confidence\":0.49393989999999998730118022649548947811126708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was in Dunoon.\",\"start\":1067903,\"end\":1069402,\"confidence\":0.8143381499999999828531827006372623145580291748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Dunoon?\",\"start\":1070562,\"end\":1070868,\"confidence\":0.80320899999999995078070469389786012470722198486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I cannae memba that one.\",\"start\":1070981,\"end\":1072158,\"confidence\":0.61026369999999996451833794708363711833953857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I dunno if that was the one that I ran away fae.\",\"start\":1072351,\"end\":1074785,\"confidence\":0.70413274000000003471910758889862336218357086181640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I did run away fae one of them, cos the man slapped me.\",\"start\":1079494,\"end\":1082820,\"confidence\":0.6122603399999999584935039820265956223011016845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away.\",\"start\":1084216,\"end\":1096240,\"confidence\":0.54471623999999996268428503753966651856899261474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was running away there too.\",\"start\":1097058,\"end\":1098648,\"confidence\":0.6846733000000000401996658183634281158447265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's understandable.\",\"start\":1099547,\"end\":1101377,\"confidence\":0.612014700000000022583890313399024307727813720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording.\",\"start\":1102099,\"end\":1116620,\"confidence\":0.8518767400000000211690576179535128176212310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And also, if you just can't remember or you can't answer the question due to not remembering, that is fine.\",\"start\":1117219,\"end\":1123490,\"confidence\":0.61847200000000002173550228690146468579769134521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you state that, we'll just move on to the next questions, okay?\",\"start\":1123910,\"end\":1126666,\"confidence\":0.8527362000000000552546453036484308540821075439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1128257,\"end\":1128595,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So this will be for your first SS\\u2014 first institution being Calder House.\",\"start\":1129061,\"end\":1134301,\"confidence\":0.93764645000000002017515043917228467762470245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there?\",\"start\":1136344,\"end\":1150610,\"confidence\":0.9399419399999999757966406832565553486347198486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He thought I was in there when I was 13.\",\"start\":1150690,\"end\":1152941,\"confidence\":0.76532999999999995477395486886962316930294036865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They kept saying I was 14, but I don't know.\",\"start\":1154194,\"end\":1156487,\"confidence\":0.62151199999999995338129110677982680499553680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I thought I was put in when I was 13.\",\"start\":1156779,\"end\":1158960,\"confidence\":0.65961970000000003100382173215621151030063629150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I don't know.\",\"start\":1160215,\"end\":1163229,\"confidence\":0.62970389999999998309476723079569637775421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I must have been 14.\",\"start\":1165240,\"end\":1167410,\"confidence\":0.83768100000000000893152218850445933640003204345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If I'd been 14 then, I can't mind.\",\"start\":1167410,\"end\":1170370,\"confidence\":0.78605990000000003359303946126601658761501312255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I can remember that the thing that's happened in there was atrocious, you know what I mean?\",\"start\":1172170,\"end\":1178250,\"confidence\":0.8635152600000000067126393332728184759616851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1178250,\"end\":1178530,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was the two lasses that ran away, they were made to clean a barn out with toothbrush.\",\"start\":1178530,\"end\":1186040,\"confidence\":0.610734050000000028290969567024149000644683837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong.\",\"start\":1187290,\"end\":1193590,\"confidence\":0.7548928999999999778225401314557529985904693603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean?\",\"start\":1195510,\"end\":1202610,\"confidence\":0.74816585000000002114717290169210173189640045166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because I was just telling the woman the next day, I was telling all the women.\",\"start\":1202610,\"end\":1206440,\"confidence\":0.8165160399999999984999021762632764875888824462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon.\",\"start\":1208130,\"end\":1223810,\"confidence\":0.75178029999999995691695175992208532989025115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so what type of setting was it at Calder House?\",\"start\":1223810,\"end\":1225330,\"confidence\":0.8926195999999999575180709143751300871372222900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was 4-bedroom, I think.\",\"start\":1227665,\"end\":1233887,\"confidence\":0.890669350000000026312818590668030083179473876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say it again.\",\"start\":1234983,\"end\":1235532,\"confidence\":0.6422215000000000006963318810448981821537017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"4-bedroom.\",\"start\":1236196,\"end\":1237102,\"confidence\":0.68259513000000004989686885892297141253948211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A 4-kind room?\",\"start\":1238315,\"end\":1239319,\"confidence\":0.8898580000000000378435061065829358994960784912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A 4-bedroom.\",\"start\":1240015,\"end\":1241358,\"confidence\":0.68891259999999998608899431928875856101512908935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4-bedroom.\",\"start\":1242667,\"end\":1243572,\"confidence\":0.68259513000000004989686885892297141253948211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I think.\",\"start\":1244688,\"end\":1246158,\"confidence\":0.7674345000000000194262383956811390817165374755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1247451,\"end\":1247548,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was this a residential school, an assessment centre?\",\"start\":1247613,\"end\":1250945,\"confidence\":0.812464700000000039636915971641428768634796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Assessment centre.\",\"start\":1251172,\"end\":1251756,\"confidence\":0.6825052499999999522373173022060655057430267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was assessment centre.\",\"start\":1251820,\"end\":1253376,\"confidence\":0.8290239600000000042001602196251042187213897705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And at your first time at Calder House, how long was you\\u2014 for your time at Calder House, how long was you there for?\",\"start\":1257916,\"end\":1265018,\"confidence\":0.93200605999999996953420122736133635044097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think 3 weeks, and then that's when I went to Dundee.\",\"start\":1267960,\"end\":1270983,\"confidence\":0.89965963000000004345935167293646372854709625244140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":1274206,\"end\":1276232,\"confidence\":0.5762886000000000397136545871035195887088775634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House?\",\"start\":1277228,\"end\":1287348,\"confidence\":0.8454390000000000515711917614680714905261993408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school\\/work, food, clothing, hygiene, and how\\u2014 if you had access to contact with your family?\",\"start\":1287993,\"end\":1305495,\"confidence\":0.90111010000000002495568196536623872816562652587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour.\",\"start\":1307199,\"end\":1316470,\"confidence\":0.84768840000000000856061888043768703937530517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the accommodation like where you were staying?\",\"start\":1327069,\"end\":1329861,\"confidence\":0.90047259999999995638830796451657079160213470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was your bedroom like?\",\"start\":1330620,\"end\":1331895,\"confidence\":0.87263729999999994912940337599138729274272918701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was like 4 in a room, I think.\",\"start\":1332575,\"end\":1334544,\"confidence\":0.888677500000000009094947017729282379150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"40 per room?\",\"start\":1335260,\"end\":1336382,\"confidence\":0.8505521000000000331198179992497898638248443603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4 people per room.\",\"start\":1336578,\"end\":1338251,\"confidence\":0.7394916400000000056280669014086015522480010986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry.\",\"start\":1338508,\"end\":1338733,\"confidence\":0.50921240000000000947011358221061527729034423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was the\\u2014 what was the hygiene of the room like?\",\"start\":1342607,\"end\":1345758,\"confidence\":0.818892799999999976279241309384815394878387451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it clean?\",\"start\":1345822,\"end\":1346352,\"confidence\":0.84540059999999994655439650159678421914577484130859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was clean, uh-huh.\",\"start\":1347108,\"end\":1348112,\"confidence\":0.5655618000000000034077629607054404914379119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was you provided any clothes?\",\"start\":1350283,\"end\":1351790,\"confidence\":0.81520789999999998531876599372480995953083038330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Ah, they were defective clothes.\",\"start\":1352616,\"end\":1355192,\"confidence\":0.90361740000000001504787405792740173637866973876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah yeah, people had already used it, wasn't it?\",\"start\":1357515,\"end\":1359800,\"confidence\":0.64288365999999996791558487529982812702655792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like new clothes and that.\",\"start\":1359898,\"end\":1361008,\"confidence\":0.735103300000000015046452972455881536006927490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was used clothes.\",\"start\":1362078,\"end\":1362977,\"confidence\":0.74113079999999997848902921759872697293758392333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was used clothes.\",\"start\":1363043,\"end\":1364662,\"confidence\":0.74113079999999997848902921759872697293758392333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what would you say the hygiene of the clothes like?\",\"start\":1366871,\"end\":1368609,\"confidence\":0.8097433400000000336405037160147912800312042236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were they clean or were they dirty?\",\"start\":1368674,\"end\":1369697,\"confidence\":0.67532859999999994560226923567824997007846832275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They were dirty.\",\"start\":1371110,\"end\":1372441,\"confidence\":0.92178780000000004601901082423864863812923431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1373659,\"end\":1376485,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was your daily routine like at Calder House?\",\"start\":1380770,\"end\":1384072,\"confidence\":0.9227608000000000476603645438444800674915313720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't really mind much.\",\"start\":1390191,\"end\":1391386,\"confidence\":0.58705013999999999807499762027873657643795013427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":1392613,\"end\":1393081,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that\\u2014 I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room.\",\"start\":1395600,\"end\":1414173,\"confidence\":0.6168981000000000047833736971369944512844085693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She wouldn't have committed suicide.\",\"start\":1415137,\"end\":1416645,\"confidence\":0.52290749999999996955324377267970703542232513427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, come on, my gran, that's it, the telegram.\",\"start\":1416711,\"end\":1419185,\"confidence\":0.55651413999999999049350662971846759319305419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they had to tell the teachers about the woman that was here.\",\"start\":1420430,\"end\":1427365,\"confidence\":0.73854386999999999119381755008362233638763427734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't think it was a good time I had done that, dear, right enough.\",\"start\":1428647,\"end\":1431467,\"confidence\":0.790756800000000037442760003614239394664764404296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":1433023,\"end\":1434141,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just hold on one moment while I just catch up on the notes, Theresa.\",\"start\":1434611,\"end\":1436875,\"confidence\":0.810199200000000008259348760475404560565948486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right.\",\"start\":1437471,\"end\":1437868,\"confidence\":0.56647502999999999051539134597987867891788482666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Apologies.\",\"start\":1438199,\"end\":1439141,\"confidence\":0.57709544999999995429362797949579544365406036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So moving on to the next question.\",\"start\":1443325,\"end\":1444601,\"confidence\":0.8008998000000000505593789057456888258457183837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did staff and other children genuinely treat you?\",\"start\":1445102,\"end\":1448751,\"confidence\":0.58762926000000004211898385619861073791980743408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, I was saying that they were bullying my friend, but I wasn't letting them.\",\"start\":1450280,\"end\":1454526,\"confidence\":0.598018900000000019900880943168886005878448486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was setting up for, you know what I mean?\",\"start\":1455807,\"end\":1457330,\"confidence\":0.8144151600000000268408939518849365413188934326171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The children were bullying my friend.\",\"start\":1458595,\"end\":1460354,\"confidence\":0.9023491999999999624293423039489425718784332275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But the children didn't treat you that way?\",\"start\":1468284,\"end\":1471609,\"confidence\":0.7582335000000000047037929107318632304668426513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They didn't bully you?\",\"start\":1471674,\"end\":1472417,\"confidence\":0.6116411999999999959953811412560753524303436279296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, no, I'm glad they stuck up for us.\",\"start\":1473127,\"end\":1477211,\"confidence\":0.69683930000000005033911065766005776822566986083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's tend to what happens with bullies though, isn't it?\",\"start\":1477389,\"end\":1479554,\"confidence\":0.63875300000000001521271997262374497950077056884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They don't like it when people stand up to them.\",\"start\":1479651,\"end\":1481380,\"confidence\":0.74827385000000001813447170206927694380283355712890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, they're afraid, aren't they?\",\"start\":1481445,\"end\":1482996,\"confidence\":0.6343353400000000252845211434760130941867828369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the staff treat you at Calder House?\",\"start\":1493375,\"end\":1495904,\"confidence\":0.88619137000000003379085455890162847936153411865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think the staff were doing it to that kid, apart from that man.\",\"start\":1500073,\"end\":1506693,\"confidence\":0.69812149999999995042543332601781003177165985107421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I think the staff, the other staff were all right.\",\"start\":1507874,\"end\":1510920,\"confidence\":0.75423545000000002946904942291439510881900787353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you say apart from that man, can you remember his name at all?\",\"start\":1511948,\"end\":1515837,\"confidence\":0.7720197399999999543496187470736913383007049560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't, no, I can't remember his name.\",\"start\":1515901,\"end\":1517861,\"confidence\":0.704149099999999972254727254039607942104339599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there any descriptive features that you remember at all?\",\"start\":1518539,\"end\":1521544,\"confidence\":0.876677499999999998436805981327779591083526611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh, like, did he have any tattoos?\",\"start\":1524100,\"end\":1525789,\"confidence\":0.8596821999999999519559423788450658321380615234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"A big man, just a big man.\",\"start\":1526208,\"end\":1527882,\"confidence\":0.62679373999999998812171497775125317275524139404296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Fat man.\",\"start\":1528558,\"end\":1529057,\"confidence\":0.87823890000000004452118673725635744631290435791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's what I can explain.\",\"start\":1529202,\"end\":1532421,\"confidence\":0.7850953000000000514546627528034150600433349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Horrible face.\",\"start\":1533660,\"end\":1534292,\"confidence\":0.9695583599999999524499116887454874813556671142578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Horrible looking face.\",\"start\":1534858,\"end\":1535823,\"confidence\":0.97510569999999996415596115184598602354526519775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, quite a scary man.\",\"start\":1537340,\"end\":1541793,\"confidence\":0.57925283999999999107188841662718914449214935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I just can't remember his name.\",\"start\":1545180,\"end\":1547327,\"confidence\":0.539176499999999947476680972613394260406494140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":1548180,\"end\":1549146,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was, um, sorry, there's some things that things can\\u2014 did he have any, did he have any hair or anything like that?\",\"start\":1549259,\"end\":1558392,\"confidence\":0.71380549999999998167510284474701620638370513916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did he have long or short hair?\",\"start\":1558521,\"end\":1560068,\"confidence\":0.9222852599999999956281726554152555763721466064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I think he was kind of bald, slightly bald.\",\"start\":1560294,\"end\":1570660,\"confidence\":0.5855852999999999752844814793206751346588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean.\",\"start\":1571031,\"end\":1575419,\"confidence\":0.719881800000000016126477930811233818531036376953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":1575958,\"end\":1582725,\"confidence\":0.708617700000000017013235265039838850498199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next question may be a bit distressing, so just try and answer it in the best way you possibly can.\",\"start\":1583387,\"end\":1589503,\"confidence\":0.59602122999999995744957459464785642921924591064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anything happen to you there that you now consider abuse, neglect, or harmful?\",\"start\":1590590,\"end\":1596121,\"confidence\":0.7806971700000000513597342433058656752109527587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Remember that, man?\",\"start\":1597153,\"end\":1598733,\"confidence\":0.76853614999999997348112401596154086291790008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's the boost.\",\"start\":1599329,\"end\":1600699,\"confidence\":0.5225535999999999514642468056990765035152435302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean?\",\"start\":1601403,\"end\":1604437,\"confidence\":0.7394311399999999867560518396203406155109405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, hold on one second.\",\"start\":1605357,\"end\":1606907,\"confidence\":0.68319249999999998035349335623322986066341400146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's a red one.\",\"start\":1611950,\"end\":1612688,\"confidence\":0.67558240000000002734026338657713495194911956787109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it.\",\"start\":1621110,\"end\":1628709,\"confidence\":0.7075770999999999588681021123193204402923583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on one moment.\",\"start\":1630639,\"end\":1632825,\"confidence\":0.76652430000000004728377689389162696897983551025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Nothing was done about it.\",\"start\":1639742,\"end\":1640778,\"confidence\":0.7458436999999999983401721692644059658050537109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":1641425,\"end\":1641927,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did you experience\\u2014 looking back, did you experience anything that you'd now consider as physical or emotional abuse?\",\"start\":1642073,\"end\":1651285,\"confidence\":0.56206560000000005405951242209994234144687652587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole.\",\"start\":1655483,\"end\":1665818,\"confidence\":0.7575924400000000336063976646983064711093902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I would get out the door, and the abattoir, he says, 'I was just coming to get you,' because they were all seeing the looks through the keyhole.\",\"start\":1666012,\"end\":1674037,\"confidence\":0.81901440000000003127667014268808998167514801025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second.\",\"start\":1675164,\"end\":1675808,\"confidence\":0.64591235000000002397513299001730047166347503662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I didn't think it was just me, it was other ones.\",\"start\":1677290,\"end\":1679480,\"confidence\":0.66709450000000003466738007773528806865215301513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what he was doing to the other ones.\",\"start\":1679544,\"end\":1681522,\"confidence\":0.7115517000000000091830543169635348021984100341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Friends.\",\"start\":1682933,\"end\":1683257,\"confidence\":0.695427000000000017365664461976848542690277099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole.\",\"start\":1683419,\"end\":1693763,\"confidence\":0.73732834999999996572483951240428723394870758056640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that'd be stressful, that'd be stressful in the morning.\",\"start\":1698655,\"end\":1701463,\"confidence\":0.7014055999999999624350266458350233733654022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, get my clothes on and all that, mate.\",\"start\":1702286,\"end\":1705579,\"confidence\":0.7496536400000000099907992989756166934967041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The thought of him just looking through that keyhole, just put a housecoat up.\",\"start\":1706747,\"end\":1710053,\"confidence\":0.67477149999999996854427308790036477148532867431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm sure my hangar could take it, you know what I mean?\",\"start\":1710290,\"end\":1713600,\"confidence\":0.6562672000000000505082198287709616124629974365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":1714036,\"end\":1715085,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"This may\\u2014 moving on to the next question.\",\"start\":1721340,\"end\":1723509,\"confidence\":0.88523143999999998055017158549162559211254119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability.\",\"start\":1723685,\"end\":1731415,\"confidence\":0.71809120000000004058193781020236201584339141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And who was involved or responsible for the abuse that you endured at your time in Calder House?\",\"start\":1731897,\"end\":1738315,\"confidence\":0.732095099999999998630073605454526841640472412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That would have been the workers, maybe.\",\"start\":1744553,\"end\":1748237,\"confidence\":0.77966539999999995291801724306424148380756378173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":1748336,\"end\":1748729,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Then there was used to be a room you could get in, so that would be the heat, like the hedge one.\",\"start\":1757219,\"end\":1762145,\"confidence\":0.843840099999999981861265041516162455081939697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say that again.\",\"start\":1762988,\"end\":1763685,\"confidence\":0.6831715000000000426183532908908091485500335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It would be the hedge one, the room you'd get in, a room with a hedge in.\",\"start\":1764268,\"end\":1768364,\"confidence\":0.8870793999999999623895519107463769614696502685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A headroom, did you say?\",\"start\":1770204,\"end\":1771373,\"confidence\":0.80992823999999996598120333146653138101100921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, they were the head person.\",\"start\":1771763,\"end\":1773355,\"confidence\":0.685287100000000037880454328842461109161376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Head pressing?\",\"start\":1774362,\"end\":1774979,\"confidence\":0.8280127999999999932612126940512098371982574462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":1776690,\"end\":1776706,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A head pressing room?\",\"start\":1777677,\"end\":1778762,\"confidence\":0.8352332000000000089556806415203027427196502685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, the head worker.\",\"start\":1779620,\"end\":1787468,\"confidence\":0.55269840000000003410463023101328872144222259521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The head worker?\",\"start\":1788920,\"end\":1789776,\"confidence\":0.79869025999999998521872157652978785336017608642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":1790276,\"end\":1790405,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know how you would go to the staff room?\",\"start\":1790760,\"end\":1792598,\"confidence\":0.74994475000000004882849680143408477306365966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1794085,\"end\":1794313,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, they would have a staff room in their cell, so you would go to them.\",\"start\":1794982,\"end\":1798095,\"confidence\":0.89997183999999996739660446110065095126628875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Get in, bother me or whatever.\",\"start\":1798313,\"end\":1800987,\"confidence\":0.60916899999999996051514017381123267114162445068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, were there any, um, apologies, hold on.\",\"start\":1805937,\"end\":1818313,\"confidence\":0.7192602999999999635605263392790220677852630615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so the next question, try to take your time with answering the question.\",\"start\":1820992,\"end\":1824618,\"confidence\":0.81900804999999998745607854289119131863117218017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And if you would like to take a moment before answering the question, that is perfectly fine.\",\"start\":1825403,\"end\":1829064,\"confidence\":0.569779000000000035441871659713797271251678466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you give one clear example of what happened?\",\"start\":1830285,\"end\":1833448,\"confidence\":0.7927551999999999932100536170764826238155364990234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As in, sorry, could you give one clear example of the abuse that you were a victim to?\",\"start\":1834620,\"end\":1840577,\"confidence\":0.81782067000000002732207349254167638719081878662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where and when did it occur?\",\"start\":1841364,\"end\":1842777,\"confidence\":0.8711607999999999574214371023117564618587493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened before the abuse started, during the abuse, and afterwards?\",\"start\":1843852,\"end\":1849536,\"confidence\":0.5102573599999999931497995930840261280536651611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, me and my sister had run away, so\\u2014 You had run away, sorry?\",\"start\":1854154,\"end\":1859264,\"confidence\":0.60908799999999996277466607352835126221179962158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too.\",\"start\":1859601,\"end\":1866560,\"confidence\":0.81910263999999999295908992280601523816585540771484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them.\",\"start\":1867316,\"end\":1876246,\"confidence\":0.8860704299999999644654735675430856645107269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it started from them running away?\",\"start\":1878272,\"end\":1879858,\"confidence\":0.6984111699999999700594344176352024078369140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Nice.\",\"start\":1880035,\"end\":1881006,\"confidence\":0.7344969999999999554773921772721223533153533935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what happened, um, following you not telling them about the two girls running away?\",\"start\":1885939,\"end\":1891030,\"confidence\":0.73181653000000002062819248749292455613613128662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I was with them.\",\"start\":1893960,\"end\":1894656,\"confidence\":0.79517614999999997049684452576912008225917816162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was there.\",\"start\":1895188,\"end\":1895590,\"confidence\":0.6748336999999999807897665959899313747882843017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was the one to go because I think I was getting it.\",\"start\":1895751,\"end\":1898165,\"confidence\":0.6263313999999999825973873157636262476444244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought I was getting it.\",\"start\":1898986,\"end\":1901047,\"confidence\":0.589300900000000016376588973798789083957672119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was to go to another place.\",\"start\":1902600,\"end\":1904818,\"confidence\":0.82422300000000003894484734701109118759632110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was the one on Perth, I think.\",\"start\":1904980,\"end\":1909723,\"confidence\":0.86444043999999997662797568409587256610393524169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1910047,\"end\":1910321,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away?\",\"start\":1913116,\"end\":1927916,\"confidence\":0.68372060000000001167563823400996625423431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, the staff was at the front, in the front inside, so we were at the back.\",\"start\":1928077,\"end\":1932094,\"confidence\":0.79648280000000004630322791854268871247768402099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I wasn't supposed to be looking after them.\",\"start\":1934056,\"end\":1938083,\"confidence\":0.82869387000000005460975671667256392538547515869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's what I said.\",\"start\":1940246,\"end\":1941291,\"confidence\":0.6909026499999999515466697630472481250762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said I was never seen them disappearing.\",\"start\":1941471,\"end\":1943496,\"confidence\":0.65539840000000004760494221045519225299358367919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought they was at the front.\",\"start\":1944930,\"end\":1946160,\"confidence\":0.7110618399999999450500354214455001056194305419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even remember the two lasses' names.\",\"start\":1960517,\"end\":1965346,\"confidence\":0.8170897999999999772313685753033496439456939697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine, don't worry about remembering their names.\",\"start\":1966350,\"end\":1969200,\"confidence\":0.56055469999999996133510649087838828563690185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you couldn't see them in the queue and they got away from the\\u2014 Aye, but they got caught that night and was back.\",\"start\":1969328,\"end\":1977599,\"confidence\":0.6826294699999999604500544592156074941158294677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never got to see them for a few days.\",\"start\":1979128,\"end\":1981633,\"confidence\":0.62826234000000003021568772965110838413238525390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if they get back, I don't know.\",\"start\":1982169,\"end\":1984413,\"confidence\":0.58863180000000003833093842331436462700366973876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As bad as it might be in the dead of the afternoon, I mean.\",\"start\":1998129,\"end\":2000527,\"confidence\":0.82981782999999997851858779540634714066982269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2001107,\"end\":2001960,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you tell me what happened?\",\"start\":2021730,\"end\":2023439,\"confidence\":0.78690499999999996560973158921115100383758544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What if there's anything that happened to yourself in relation to any abuse, in your own words?\",\"start\":2023519,\"end\":2028154,\"confidence\":0.64827365000000003458779929133015684783458709716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, I think I'd class that as abuse.\",\"start\":2031630,\"end\":2033993,\"confidence\":0.83983980000000002519300323911011219024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What, witnessing that?\",\"start\":2035510,\"end\":2036527,\"confidence\":0.664918539999999946843445286503992974758148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That bang.\",\"start\":2037167,\"end\":2037775,\"confidence\":0.494835399999999980824583190042176283895969390869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And there was anything else what happened to you while she was at Calder House?\",\"start\":2039431,\"end\":2044775,\"confidence\":0.87751520000000005072848807685659267008304595947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, just the, the man.\",\"start\":2046540,\"end\":2049228,\"confidence\":0.64787099999999997468336232486763037741184234619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, okay, that's fine.\",\"start\":2049373,\"end\":2052465,\"confidence\":0.74913602999999995279978293183376081287860870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, did this happen often?\",\"start\":2052996,\"end\":2054429,\"confidence\":0.79622640000000000082280848801019601523876190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, was it over a specific period of time?\",\"start\":2055257,\"end\":2057282,\"confidence\":0.86544140000000002732605253186193294823169708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that.\",\"start\":2057690,\"end\":2073371,\"confidence\":0.8741282999999999692164465159294195473194122314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The stress of getting\\u2014 going to get washed and come back and change and all that.\",\"start\":2073989,\"end\":2078210,\"confidence\":0.5485464300000000292811819235794246196746826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, one second, I might just catch up on the notes.\",\"start\":2080417,\"end\":2082376,\"confidence\":0.682948600000000016763124222052283585071563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"then it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty.\",\"start\":2115696,\"end\":2122175,\"confidence\":0.50511472999999995625586279857088811695575714111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did it ever change, or did it get\\u2014 or did it become worse?\",\"start\":2123997,\"end\":2127063,\"confidence\":0.749896899999999977382003635284490883350372314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was just the same all the time, every day.\",\"start\":2128614,\"end\":2131853,\"confidence\":0.59940267000000002628468109833193011581897735595703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, no problem.\",\"start\":2132647,\"end\":2133441,\"confidence\":0.58404650000000002396660647718817926943302154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I would manage to get this to taste now.\",\"start\":2138892,\"end\":2141922,\"confidence\":0.64130659999999994891339838432031683623790740966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What immediate effects did you experience?\",\"start\":2144424,\"end\":2146790,\"confidence\":0.8302849500000000215749196286196820437908172607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean?\",\"start\":2147584,\"end\":2156544,\"confidence\":0.8039720999999999673235606678645126521587371826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2157821,\"end\":2158063,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And did you experience any sleeping issues whilst you were at Calder House?\",\"start\":2174451,\"end\":2178648,\"confidence\":0.77100420000000002840323531927424483001232147216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Any bedwetting, any running away, or behaviour, or school changes?\",\"start\":2178987,\"end\":2182748,\"confidence\":0.74069905000000002548432576077175326645374298095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just\\u2014 just before the care home, I was stressed all the time.\",\"start\":2185826,\"end\":2189987,\"confidence\":0.7229069999999999662776417608256451785564422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just want to tell him Sorry, could you just repeat that for me, Theresa?\",\"start\":2191713,\"end\":2197008,\"confidence\":0.599073769999999949931179799023084342479705810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle because I would never get back to my mum and dad.\",\"start\":2197169,\"end\":2207505,\"confidence\":0.697917939999999958899934426881372928619384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's what I thought.\",\"start\":2207570,\"end\":2208427,\"confidence\":0.80913749999999995399235785953351296484470367431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened.\",\"start\":2209026,\"end\":2217758,\"confidence\":0.5686035000000000394493326894007623195648193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so I was like, well, I says, I can't tell him, dude.\",\"start\":2217855,\"end\":2221958,\"confidence\":0.68262345000000002048778924290672875940799713134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said, so I had that all in my head the whole time I was in the homes, you know what I mean?\",\"start\":2222022,\"end\":2227243,\"confidence\":0.69315219999999999611617340633529238402843475341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I couldn't tell them anything that happened outside the house, outside, you know what I mean?\",\"start\":2227356,\"end\":2231840,\"confidence\":0.61483765000000001332836063738795928657054901123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":2232340,\"end\":2233226,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that, because I was too feared in case I wasn't gonna get out at all.\",\"start\":2233500,\"end\":2237350,\"confidence\":0.54283464000000003490953304208233021199703216552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar?\",\"start\":2266183,\"end\":2277131,\"confidence\":0.52340054999999996443449390426394529640674591064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, like, the two girls would know nothing, do you know what I mean?\",\"start\":2277758,\"end\":2283941,\"confidence\":0.54701966000000001866254706328618340194225311279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The two girls who ran away?\",\"start\":2284102,\"end\":2285226,\"confidence\":0.70184400000000002339817228858009912073612213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, the two girls that ran away plus more other girls there would know about that man.\",\"start\":2286655,\"end\":2292100,\"confidence\":0.68776559999999997696562559212907217442989349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'd probably hear that to somebody else, you know what I mean?\",\"start\":2297576,\"end\":2299884,\"confidence\":0.663087369999999953762426230241544544696807861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I don't remember his name on that.\",\"start\":2300702,\"end\":2303443,\"confidence\":0.72996110000000002937525778179406188428401947021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man.\",\"start\":2304148,\"end\":2318399,\"confidence\":0.71248520000000004070983550263918004930019378662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And if you\\u2014 if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was.\",\"start\":2318592,\"end\":2330600,\"confidence\":0.87867960000000000508890707351383753120899200439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, I know.\",\"start\":2330600,\"end\":2331680,\"confidence\":0.50136703000000004681879772761021740734577178955078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So it's, it's, it's, it's okay.\",\"start\":2331680,\"end\":2334460,\"confidence\":0.76662653999999996745629005090449936687946319580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not too much of a big issue if you can't remember his name or not.\",\"start\":2334460,\"end\":2338540,\"confidence\":0.6604743600000000380845222025527618825435638427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, right.\",\"start\":2338540,\"end\":2340540,\"confidence\":0.6017550000000000398614474761416204273700714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, the whole\\u2014 if somebody else is saying that, they'll probably remember his name.\",\"start\":2340540,\"end\":2345140,\"confidence\":0.6941300999999999721268295616027899086475372314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've just had that much in my head when I was young, do you know what I mean?\",\"start\":2345140,\"end\":2348740,\"confidence\":0.61976869999999995020090182151761837303638458251953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That much going on that I just can't even remember his name.\",\"start\":2349080,\"end\":2353600,\"confidence\":0.56393163999999995628087390286964364349842071533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't know he was\\u2014 I never let him near me anyway.\",\"start\":2354300,\"end\":2356960,\"confidence\":0.495128869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's That's the main thing, you know what I mean?\",\"start\":2357000,\"end\":2358398,\"confidence\":0.7666946599999999722996335549396462738513946533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you didn't let him near you.\",\"start\":2358448,\"end\":2360074,\"confidence\":0.592593499999999995253574525122530758380889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":2373518,\"end\":2373679,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so this is the next question, Theresa.\",\"start\":2377060,\"end\":2381140,\"confidence\":0.79897960000000001201669874717481434345245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you tell anyone or try to get any help while she was in the house?\",\"start\":2381205,\"end\":2386523,\"confidence\":0.82130723999999999396237626569927670061588287353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I had told them, I tell them about him doing that to me, but they never done anything about it because he was still there.\",\"start\":2387262,\"end\":2395017,\"confidence\":0.58419790000000004770441819346160627901554107666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so in relation to you doing\\u2014 you saying him doing that to you, is that referencing to him making you do a handstand outside?\",\"start\":2395829,\"end\":2404660,\"confidence\":0.8897340000000000248547848968883045017719268798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":2405165,\"end\":2405491,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I told them all that.\",\"start\":2405605,\"end\":2406631,\"confidence\":0.64324630000000004859117552769021131098270416259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said I can't because I've not got any pants on.\",\"start\":2407866,\"end\":2409964,\"confidence\":0.5842528000000000165670144269824959337711334228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He says, well, do it.\",\"start\":2410161,\"end\":2410915,\"confidence\":0.7573854300000000261405830315197817981243133544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Polishing me boots.\",\"start\":2411616,\"end\":2412888,\"confidence\":0.74653139999999995612967040869989432394504547119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was during the night.\",\"start\":2413419,\"end\":2422632,\"confidence\":0.7985025599999999723621613156865350902080535888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was about 12 o'clock at night to 2 in the morning.\",\"start\":2423053,\"end\":2427694,\"confidence\":0.90776149999999999895550217843265272676944732666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was outside for 2 hours with him?\",\"start\":2428740,\"end\":2430492,\"confidence\":0.87470435999999995857479007099755108356475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":2430946,\"end\":2431206,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"To polish his boots.\",\"start\":2431936,\"end\":2433056,\"confidence\":0.73023519999999997320827560542966239154338836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"To polish his boots or yours?\",\"start\":2434209,\"end\":2435621,\"confidence\":0.83592820000000001012807615552446804940700531005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, there was 20 pair of boots.\",\"start\":2435913,\"end\":2437925,\"confidence\":0.7630349400000000503752062286366708576679229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Obviously everybody else's boots.\",\"start\":2438314,\"end\":2439693,\"confidence\":0.4906932999999999989171328707016073167324066162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to polish more.\",\"start\":2440400,\"end\":2441769,\"confidence\":0.769113799999999958600938043673522770404815673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I don't know if that punishment was for the lassies running away.\",\"start\":2449860,\"end\":2453219,\"confidence\":0.5604590000000000404867250836105085909366607666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":2453300,\"end\":2453933,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You don't know why you received that punishment?\",\"start\":2456980,\"end\":2459834,\"confidence\":0.6474284999999999623554458594298921525478363037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":2459931,\"end\":2459948,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":2460094,\"end\":2461034,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish.\",\"start\":2464317,\"end\":2472884,\"confidence\":0.51327990000000001113988901124685071408748626708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this, um, did you polish the boots before or after he made you do the handstand?\",\"start\":2473352,\"end\":2478799,\"confidence\":0.87491660000000004426823352332576178014278411865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on.\",\"start\":2479692,\"end\":2484090,\"confidence\":0.525500239999999951834297462482936680316925048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he tried to get me to do it, and I said, no, I'm not getting any pants on.\",\"start\":2484750,\"end\":2488746,\"confidence\":0.50793016000000001941572236319188959896564483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I think my nightie was see-through and all, do you know what I mean?\",\"start\":2489443,\"end\":2494575,\"confidence\":0.79270680000000004472582304515526629984378814697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he would have known I never had any pants on.\",\"start\":2494641,\"end\":2496651,\"confidence\":0.68514229999999998188542349453200586140155792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2496912,\"end\":2497092,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second.\",\"start\":2498173,\"end\":2505604,\"confidence\":0.64591235000000002397513299001730047166347503662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, this is gnaehandant.\",\"start\":2510580,\"end\":2511621,\"confidence\":0.5731464600000000242374653680599294602870941162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It is, unfortunately.\",\"start\":2516067,\"end\":2518929,\"confidence\":0.80350803999999997895287151550292037427425384521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next question would be, what was different at your placement at Calder House compared to the others?\",\"start\":2528779,\"end\":2536737,\"confidence\":0.9124923000000000339326788889593444764614105224609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, I didn't like Calder House.\",\"start\":2541584,\"end\":2543298,\"confidence\":0.90205944000000004567851874526240862905979156494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't like any of them actually, apart from Cardris Park because I stayed there and went to school.\",\"start\":2543589,\"end\":2549622,\"confidence\":0.90877306000000002139671551049104891717433929443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Say that again for me, please, Theresa.\",\"start\":2552242,\"end\":2553719,\"confidence\":0.74248550000000002047073621724848635494709014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Them all.\",\"start\":2554666,\"end\":2555341,\"confidence\":0.59498689999999998523350086543359793722629547119140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I mean, I like Calderhurst Park.\",\"start\":2555533,\"end\":2557171,\"confidence\":0.7948231999999999519701532335602678358554840087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went out to school.\",\"start\":2557300,\"end\":2558151,\"confidence\":0.8187693400000000121252696771989576518535614013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, in Calderhurst Park.\",\"start\":2559387,\"end\":2560351,\"confidence\":0.82275679999999995484216697150259278714656829833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, we'll, um, we'll get back to that one.\",\"start\":2560447,\"end\":2565232,\"confidence\":0.8693723700000000054188831200008280575275421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We get right in Calderhurst Park.\",\"start\":2565505,\"end\":2567126,\"confidence\":0.6209092000000000499682073495932854712009429931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's the first institution, um, set of questions completed for Calderhouse.\",\"start\":2567175,\"end\":2571911,\"confidence\":0.92101960000000004935571951136807911098003387451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We're going to now move on to Balnahcraig School.\",\"start\":2572891,\"end\":2575026,\"confidence\":0.91324419999999995045669720639125443994998931884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, again, this is going to be\\u2014 is that in care?\",\"start\":2575845,\"end\":2578543,\"confidence\":0.74169004000000005039083816882339306175708770751953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, that's correct.\",\"start\":2579538,\"end\":2580149,\"confidence\":0.66486882999999996624040932147181592881679534912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's, that's when I get the slap for the teacher.\",\"start\":2580197,\"end\":2583649,\"confidence\":0.5062929000000000456793713965453207492828369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay?\",\"start\":2584291,\"end\":2594102,\"confidence\":0.88694030000000001479065758758224546909332275390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":2595450,\"end\":2595916,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So could you please confirm for me the institution's name, the location?\",\"start\":2596398,\"end\":2601327,\"confidence\":0.92068534999999995793729112847358919680118560791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But that name is that institution For Balmer Craig School.\",\"start\":2601391,\"end\":2606143,\"confidence\":0.81647396000000005411578740677214227616786956787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to school there, I know.\",\"start\":2608039,\"end\":2609984,\"confidence\":0.80536883999999997474361634886008687317371368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think, I don't know, I think the school was in that building.\",\"start\":2612259,\"end\":2615926,\"confidence\":0.75111972999999998545916923831100575625896453857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, the school, the school was in that building, I think.\",\"start\":2617153,\"end\":2619737,\"confidence\":0.8200202599999999453217469636001624166965484619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In which building?\",\"start\":2620238,\"end\":2620932,\"confidence\":0.850776259999999950878191157244145870208740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The Balmer, whatever you call it.\",\"start\":2621933,\"end\":2623902,\"confidence\":0.83908430000000000514859266331768594682216644287109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, okay, that's fine.\",\"start\":2626302,\"end\":2628098,\"confidence\":0.73180809999999996140473967898287810385227203369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, do you remember the the approximate dates going to, um, Balnahcraig?\",\"start\":2628631,\"end\":2636041,\"confidence\":0.925224299999999999499777914024889469146728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't remember the dates when I went.\",\"start\":2637060,\"end\":2639032,\"confidence\":0.62819119999999994963246763290953822433948516845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember how old you was?\",\"start\":2639275,\"end\":2640518,\"confidence\":0.8498686600000000535004573976038955152034759521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't.\",\"start\":2641276,\"end\":2641922,\"confidence\":0.77191025000000001998756715693161822855472564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I can remember going in when I went.\",\"start\":2642180,\"end\":2644585,\"confidence\":0.77581460000000002086295580738806165754795074462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They took me for new clothes.\",\"start\":2644666,\"end\":2647055,\"confidence\":0.63484912999999998373112930494244210422039031982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, we'll, um, once we've got any questions, we'll have that.\",\"start\":2648550,\"end\":2653600,\"confidence\":0.88544922999999997603737256213207729160785675048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just hold on one moment.\",\"start\":2653907,\"end\":2654733,\"confidence\":0.72599650000000004457234581423108465969562530517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, Theresa.\",\"start\":2654813,\"end\":2655445,\"confidence\":0.551795999999999953189444568124599754810333251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember who placed you there?\",\"start\":2662265,\"end\":2664525,\"confidence\":0.8239514999999999478319523404934443533420562744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My sister came with a social worker.\",\"start\":2670015,\"end\":2672683,\"confidence\":0.8804629999999999956372676024329848587512969970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even remember his name.\",\"start\":2672748,\"end\":2674219,\"confidence\":0.727321499999999954155782688758336007595062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know, no problem.\",\"start\":2674704,\"end\":2676822,\"confidence\":0.5176081999999999627704028171137906610965728759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on.\",\"start\":2676870,\"end\":2677178,\"confidence\":0.6407237599999999755340240881196223199367523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even remember his name.\",\"start\":2678277,\"end\":2679884,\"confidence\":0.727321499999999954155782688758336007595062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The social worker's name.\",\"start\":2679966,\"end\":2681076,\"confidence\":0.7166639999999999677271489417762495577335357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there a helmet chipped up when I said that?\",\"start\":2684024,\"end\":2686152,\"confidence\":0.7813816700000000281534084933809936046600341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You can't remember his name?\",\"start\":2695819,\"end\":2696848,\"confidence\":0.491932599999999997653077343784389086067676544189453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, that would have been\\u2014 oh God, it's a good while.\",\"start\":2697426,\"end\":2700673,\"confidence\":0.647785199999999949938001009286381304264068603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did she bring him or wave to my\\u2014 I think I may have The name of this social worker, and I'm just gonna\\u2014 it'll be surname, so it's just try and confirm to see if this is correct.\",\"start\":2701220,\"end\":2715830,\"confidence\":0.873525499999999954781060296227224171161651611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this social worker, um, a J\\u2014 J. Arnett?\",\"start\":2716630,\"end\":2723816,\"confidence\":0.90431494000000001154404571934719569981098175048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know what the first name would be, but the last name is Arnett.\",\"start\":2727269,\"end\":2729894,\"confidence\":0.83739410000000003009290594491176307201385498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"James Arnett.\",\"start\":2731002,\"end\":2731492,\"confidence\":0.84552700000000002855671255019842647016048431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You believe it's James Arnett?\",\"start\":2732617,\"end\":2733955,\"confidence\":0.8518615000000000492264007334597408771514892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That might be, aye.\",\"start\":2734910,\"end\":2735830,\"confidence\":0.69934660000000004043130275022122077643871307373046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":2741467,\"end\":2743398,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What type of setting was Balna Craig?\",\"start\":2744145,\"end\":2745963,\"confidence\":0.865278800000000014591705621569417417049407958984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was okay.\",\"start\":2747164,\"end\":2748462,\"confidence\":0.819333700000000053620397011400200426578521728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was an olderish man.\",\"start\":2749598,\"end\":2750944,\"confidence\":0.879069270000000013709495760849677026271820068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It had had it with his wife.\",\"start\":2751010,\"end\":2753197,\"confidence\":0.74053840000000004106794904146227054297924041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, sorry, Theresa, it's not about James.\",\"start\":2754638,\"end\":2756674,\"confidence\":0.6316972400000000487096940560149960219860076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, I said what type of setting was Balna Craig?\",\"start\":2756804,\"end\":2760142,\"confidence\":0.81835679999999999534310290982830338180065155029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was\\u2014 I did have a room in my cell.\",\"start\":2762287,\"end\":2765089,\"confidence\":0.88468473999999996948417901876382529735565185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I think I did.\",\"start\":2768780,\"end\":2769924,\"confidence\":0.6807722000000000495134599987068213522434234619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think I did room in my cell there.\",\"start\":2770005,\"end\":2771632,\"confidence\":0.87505144000000001369699020870029926300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a residential school.\",\"start\":2772679,\"end\":2773759,\"confidence\":0.5379319000000000183803194886422716081142425537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":2776778,\"end\":2776810,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how long was you there, Father?\",\"start\":2779014,\"end\":2780478,\"confidence\":0.87085500000000004572342504616244696080684661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her.\",\"start\":2780542,\"end\":2790759,\"confidence\":0.67709589999999997278479213491664268076419830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they went laughing to you, they thought that.\",\"start\":2792359,\"end\":2794994,\"confidence\":0.66162909999999997001651763639529235661029815673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But she was the\\u2014 what would you call that?\",\"start\":2795124,\"end\":2797857,\"confidence\":0.8104592600000000146565071190707385540008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you phoned it back to her?\",\"start\":2798730,\"end\":2800035,\"confidence\":0.83332276000000005122814172864309512078762054443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I phoned it back.\",\"start\":2800840,\"end\":2801469,\"confidence\":0.7639956500000000261252353084273636341094970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said, what are you doing that for?\",\"start\":2801517,\"end\":2803854,\"confidence\":0.7154202499999999798063754496979527175426483154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I just phoned it back to her and they were all going like, oh, she'll kill you.\",\"start\":2805070,\"end\":2809808,\"confidence\":0.74447260000000003987707941632834263145923614501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I said, well, I said, you help me, we ask for her hand back.\",\"start\":2810844,\"end\":2814070,\"confidence\":0.85321784000000000514063458467717282474040985107421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said, I'm not fit for Yeah, do you know what I mean?\",\"start\":2815305,\"end\":2818522,\"confidence\":0.732449649999999952143525661085732281208038330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to stick up for myself.\",\"start\":2818586,\"end\":2821591,\"confidence\":0.64869403999999997179060073904111050069332122802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And we were nearly never get a weekend that weekend, so they were\\u2014 I was at the\\u2014 but they were doing it at the train station, and that's when I ran away.\",\"start\":2822043,\"end\":2830255,\"confidence\":0.55630462999999996664968193726963363587856292724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never went back, and I went back to that one.\",\"start\":2830466,\"end\":2832844,\"confidence\":0.6306153500000000189373849934781901538372039794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man.\",\"start\":2833523,\"end\":2854447,\"confidence\":0.5203596999999999805908146299771033227443695068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know why we were there, but it's because we were\\u2014 it was one of the lassies was based at Johnstone that we ran away with, so we went to her back.\",\"start\":2854639,\"end\":2866729,\"confidence\":0.85832750000000002099653784171096049249172210693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that.\",\"start\":2869438,\"end\":2876363,\"confidence\":0.57052844999999996478123875931487418711185455322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So did the\\u2014 did you get slapped following throwing the toast?\",\"start\":2876603,\"end\":2882197,\"confidence\":0.61966014000000002592827286207466386258602142333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, no, that was another incident.\",\"start\":2883303,\"end\":2885852,\"confidence\":0.51836680000000001644622216190327890217304229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was in the morning when I first went in and she helped me with the toast.\",\"start\":2885948,\"end\":2891735,\"confidence\":0.78545253999999997684966501765302382409572601318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I went in to get my breakfast and she helped me with the toast and I helped back.\",\"start\":2891815,\"end\":2895165,\"confidence\":0.5995399999999999618438550896826200187206268310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Because I wasn't even then yet.\",\"start\":2896211,\"end\":2897895,\"confidence\":0.72223559999999997760511405431316234171390533447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, yeah, of course.\",\"start\":2898576,\"end\":2901021,\"confidence\":0.63677390000000000380708797820261679589748382568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll move on to the next question in relation to Balnah Craig.\",\"start\":2901086,\"end\":2904567,\"confidence\":0.9292908300000000121343646242166869342327117919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So in a few sentences, what was your ordinary daily life like at Balnah Craig?\",\"start\":2904632,\"end\":2911419,\"confidence\":0.9195022600000000156938995132804848253726959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think we used to get in the garden sometimes.\",\"start\":2916561,\"end\":2918264,\"confidence\":0.8704415599999999475500089829438365995883941650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There must have been swings or something there.\",\"start\":2919563,\"end\":2922288,\"confidence\":0.7444604999999999694892949264612980186939239501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There must have been a park or something that we went to.\",\"start\":2922725,\"end\":2925509,\"confidence\":0.84183770000000002209361582572455517947673797607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then at the classroom, aye, the classroom was that when that man hurt me, slapped my face.\",\"start\":2928748,\"end\":2934374,\"confidence\":0.8051533699999999793561755723203532397747039794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what for, he was a teagie and I was a hood.\",\"start\":2936042,\"end\":2938959,\"confidence\":0.6007453000000000375990794054814614355564117431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, he was a hood and I was a teagie because I came from Lennoxtown.\",\"start\":2939588,\"end\":2943344,\"confidence\":0.775983899999999948704498820006847381591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was a hood because he came from Kirkcaldy and I came from Lennoxtown.\",\"start\":2943763,\"end\":2949095,\"confidence\":0.7616163000000000238287611864507198333740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that's how far he was travelled, and it was Mr. Air.\",\"start\":2949400,\"end\":2953220,\"confidence\":0.8720676000000000538392441740143112838268280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember his name.\",\"start\":2953220,\"end\":2954480,\"confidence\":0.79606980000000004960014621246955357491970062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember his name.\",\"start\":2954640,\"end\":2957280,\"confidence\":0.79606980000000004960014621246955357491970062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, uh, what was your name, Miss Theresa?\",\"start\":2957280,\"end\":2961080,\"confidence\":0.90116410000000002344933136555482633411884307861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. Air.\",\"start\":2961080,\"end\":2962400,\"confidence\":0.69471126999999999185320120886899530887603759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr. Air.\",\"start\":2962400,\"end\":2963580,\"confidence\":0.69471126999999999185320120886899530887603759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We knew he was working for the school where I went to.\",\"start\":2963580,\"end\":2969520,\"confidence\":0.85127169999999996452544337444123812019824981689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and was that\\u2014 was that\\u2014 is that Mr. Air as in like Ayrshire?\",\"start\":2969520,\"end\":2972890,\"confidence\":0.8955102999999999813240947332815267145633697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that meant the man's name, Mr. Air.\",\"start\":2973740,\"end\":2976560,\"confidence\":0.74829990000000001781899072739179246127605438232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr?\",\"start\":2976560,\"end\":2985514,\"confidence\":0.80442709999999995051922496713814325630664825439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just Mr. Ayr.\",\"start\":2985723,\"end\":2987382,\"confidence\":0.79811584999999996004049762632348574697971343994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, that's fine.\",\"start\":2987946,\"end\":2988930,\"confidence\":0.76803549999999998210142848620307631790637969970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so it was Mr. Ayr who slapped you?\",\"start\":2989466,\"end\":2992564,\"confidence\":0.69640170000000001238049662788398563861846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mm-hmm.\",\"start\":2994520,\"end\":2994945,\"confidence\":0.71720773000000004326892621975275687873363494873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here.\",\"start\":3005942,\"end\":3014392,\"confidence\":0.5828111000000000263554511548136360943317413330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But none of my dad could do right enough.\",\"start\":3014617,\"end\":3016547,\"confidence\":0.59008782999999997986861899335053749382495880126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean?\",\"start\":3017256,\"end\":3028445,\"confidence\":0.55617010000000000058406612879480235278606414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3029092,\"end\":3029319,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think actually he ended up losing his job.\",\"start\":3044346,\"end\":3046780,\"confidence\":0.73514970000000001704165697447024285793304443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, rightfully so.\",\"start\":3051116,\"end\":3052554,\"confidence\":0.60515949999999996133936974729294888675212860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, um, what was the\\u2014 did you provide any clothing when you went to Balmacraig?\",\"start\":3054498,\"end\":3058385,\"confidence\":0.8974360999999999588538912576041184365749359130859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, they took me down the shops.\",\"start\":3060840,\"end\":3062491,\"confidence\":0.498458149999999988732923839052091352641582489013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They took me down the shops, bought me school uniform and clothes to wear.\",\"start\":3063609,\"end\":3070769,\"confidence\":0.6707043599999999994309973772033117711544036865234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So that was over the moon.\",\"start\":3076250,\"end\":3077651,\"confidence\":0.9150253999999999887648982621612958610057830810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were they clean clothes?\",\"start\":3080510,\"end\":3081661,\"confidence\":0.85057050000000000711253278495860286056995391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were brand new clothes, aye.\",\"start\":3082106,\"end\":3083619,\"confidence\":0.718722599999999989250909493421204388141632080078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So I was over the moon because I hadn't had that for a long time, do you know what I mean?\",\"start\":3086384,\"end\":3090593,\"confidence\":0.85646962999999998178424220895976759493350982666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I thought it was my birthday.\",\"start\":3093728,\"end\":3097969,\"confidence\":0.63509314999999999518109916607500053942203521728515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That's Christmas.\",\"start\":3100981,\"end\":3102156,\"confidence\":0.5407913300000000145217882163706235587596893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought it was putting back all these clothes and that, you know what I mean?\",\"start\":3102269,\"end\":3105167,\"confidence\":0.6694248000000000420328660766244865953922271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course, of course.\",\"start\":3105489,\"end\":3106938,\"confidence\":0.529758100000000009544010026729665696620941162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Actually getting brand new clothes, that was the one.\",\"start\":3107276,\"end\":3109578,\"confidence\":0.76211773999999998796539557588403113186359405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean?\",\"start\":3110180,\"end\":3117938,\"confidence\":0.487036230000000014417338434213888831436634063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3118373,\"end\":3118809,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was you, um, how was your contact like with your family in the school?\",\"start\":3118938,\"end\":3122273,\"confidence\":0.88476056000000002921268560385215096175670623779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it easily accessible to contact your family if you wanted to?\",\"start\":3122547,\"end\":3126771,\"confidence\":0.88552799999999998181721139189903624355792999267578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, aye, they let you phone.\",\"start\":3127387,\"end\":3129039,\"confidence\":0.6256313000000000013045564628555439412593841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They let me phone if I asked.\",\"start\":3129752,\"end\":3131535,\"confidence\":0.709117800000000020332890926511026918888092041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When I asked, nah, they let me phone my dad right away.\",\"start\":3131697,\"end\":3134305,\"confidence\":0.7230199600000000170751945915981195867061614990234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I don't know what, but my dad was too happy and he's like, am I getting away up there then?\",\"start\":3138076,\"end\":3145838,\"confidence\":0.68333860000000001821973683036048896610736846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he's saying, put that man, yes, other man back on.\",\"start\":3146910,\"end\":3150044,\"confidence\":0.80396739999999999870539113544509746134281158447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He must have been saying, is my daughter going to be all right?\",\"start\":3150944,\"end\":3153355,\"confidence\":0.82906424999999994707167161323013715445995330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he says, I'll make sure she's all right and all that.\",\"start\":3153452,\"end\":3156179,\"confidence\":0.67743120000000001112994141294620931148529052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, she'll be fine, do you know what I mean?\",\"start\":3156669,\"end\":3158175,\"confidence\":0.6191084000000000031604940886609256267547607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But so, but we ended up running away.\",\"start\":3158404,\"end\":3160826,\"confidence\":0.53622764000000000539358779860776849091053009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I ended up going to Samson.\",\"start\":3161118,\"end\":3163880,\"confidence\":0.865487340000000049400341595173813402652740478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the staff or other children genuinely treat you?\",\"start\":3169841,\"end\":3173397,\"confidence\":0.602942899999999948335016597411595284938812255859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"They were alright.\",\"start\":3176779,\"end\":3177390,\"confidence\":0.83379930000000002099369567076792009174823760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think because I had stuck up for myself, they were kind of saving me me, do you know what I mean?\",\"start\":3177438,\"end\":3183592,\"confidence\":0.492302830000000024579520641054841689765453338623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Because I'd stuck up, that they were all waiting for me at the train station.\",\"start\":3183688,\"end\":3187808,\"confidence\":0.7078804400000000551784751223749481141567230224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I managed to go on the train and I was saying, bye!\",\"start\":3188050,\"end\":3190903,\"confidence\":0.51160660000000002245457153549068607389926910400390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It's okay.\",\"start\":3203434,\"end\":3205538,\"confidence\":0.7312532000000000476092054668697528541088104248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened.\",\"start\":3205716,\"end\":3215275,\"confidence\":0.5328901999999999805623929205466993153095245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And this was the staff you're referring to?\",\"start\":3216770,\"end\":3218372,\"confidence\":0.76423717000000002119719511028961278498172760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3218456,\"end\":3218623,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, the people in this home, the children.\",\"start\":3219068,\"end\":3223156,\"confidence\":0.7944178600000000312064685203949920833110809326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The children, yeah.\",\"start\":3223960,\"end\":3225425,\"confidence\":0.687912049999999997140776031301356852054595947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That lassie, I hopped back with the toes.\",\"start\":3228890,\"end\":3230609,\"confidence\":0.78527343000000005002192438041674904525279998779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They both sided with her when once they were doing the\\u2014 when they were in the building, they were siding with me.\",\"start\":3231719,\"end\":3240113,\"confidence\":0.839361550000000011806378097389824688434600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The lassie came out, I don't know, she must have been\\u2014 she was I was just sitting.\",\"start\":3240599,\"end\":3245912,\"confidence\":0.82361936999999996178445371697307564318180084228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, how, how, um, how did the staff treat you generally?\",\"start\":3246611,\"end\":3250915,\"confidence\":0.876313450000000049300297177978791296482086181640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I think they were just as good as they were.\",\"start\":3252561,\"end\":3254477,\"confidence\":0.91660830000000004247340257279574871063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Except, except obviously for the\\u2014 Yeah.\",\"start\":3256836,\"end\":3259745,\"confidence\":0.7059374000000000481946926811360754072666168212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was, um, there any rules, uh, specific rules What followed with any punishments, isolations, or unsafe arrangements?\",\"start\":3267799,\"end\":3275435,\"confidence\":0.6714847699999999530717786910827271640300750732421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know what the punishment is.\",\"start\":3281742,\"end\":3283227,\"confidence\":0.65740275000000003569056161722983233630657196044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I kind of mean that much.\",\"start\":3283339,\"end\":3284437,\"confidence\":0.71881980000000000874393890626379288733005523681640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine, don't worry.\",\"start\":3285259,\"end\":3287067,\"confidence\":0.75446950000000001512745484433253295719623565673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So the next question, again, this might come across as a bit distressing.\",\"start\":3303268,\"end\":3306525,\"confidence\":0.79408559999999994705177641662885434925556182861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anything happen to you there that you now consider abuse, neglect, or harmful?\",\"start\":3307620,\"end\":3312393,\"confidence\":0.7806971700000000513597342433058656752109527587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And that abuse either be the boy hitting me, him hitting you, aye.\",\"start\":3316795,\"end\":3322500,\"confidence\":0.59198680000000003520455038596992380917072296142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands?\",\"start\":3328865,\"end\":3336231,\"confidence\":0.53879916999999999394077576653216965496540069580078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, he's hot in his hands, slapped my face.\",\"start\":3336281,\"end\":3338988,\"confidence\":0.67676820000000004196039071757695637643337249755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the other girl, it was years.\",\"start\":3347380,\"end\":3348595,\"confidence\":0.81496906000000002290306611030246131122112274169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't, I don't know if she did.\",\"start\":3348709,\"end\":3350330,\"confidence\":0.6886531000000000179994685822748579084873199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He went like, I think he says to her, he says, no, you're too nice to slap.\",\"start\":3350950,\"end\":3354742,\"confidence\":0.63280279999999999862581034903996624052524566650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that life, he was gonna shoot in them, do you know what I mean?\",\"start\":3367931,\"end\":3371209,\"confidence\":0.6946445999999999454388444064534269273281097412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wasn't shooting in them at all.\",\"start\":3371307,\"end\":3372865,\"confidence\":0.71172899999999994502530853424104861915111541748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She was what, sorry?\",\"start\":3374578,\"end\":3375294,\"confidence\":0.5401418000000000052551740736817009747028350830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She was like shooting in them kind of thing.\",\"start\":3375799,\"end\":3377573,\"confidence\":0.65691259999999995766728488888475112617015838623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what the real life she was doing, but she was kind of sitting in with him, do you know what I mean?\",\"start\":3377687,\"end\":3382148,\"confidence\":0.81789509999999998601794004571274854242801666259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but everybody was going to be doing, but he wasn't even going to be doing it with me anyway, do you know what I mean?\",\"start\":3383632,\"end\":3389761,\"confidence\":0.5221687999999999885147872191737405955791473388671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I don't know if that'd be allowed if it was abused or not.\",\"start\":3389958,\"end\":3392351,\"confidence\":0.6429804999999999548521145698032341897487640380859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":3395150,\"end\":3396389,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So, and that was in relation to physical abuse.\",\"start\":3399757,\"end\":3401724,\"confidence\":0.513983599999999984930809659999795258045196533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Looking back, would you say that you was a victim of any emotional abuse or any neglect?\",\"start\":3402292,\"end\":3407410,\"confidence\":0.5973401000000000404810407417244277894496917724609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, just the fact that we ended up running away.\",\"start\":3415355,\"end\":3418077,\"confidence\":0.56140529999999999599680222672759555280208587646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't want to go back there.\",\"start\":3418867,\"end\":3420268,\"confidence\":0.92538934999999999941877604214823804795742034912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was one thing, I didn't want to go back.\",\"start\":3420397,\"end\":3422314,\"confidence\":0.6795136999999999982691178956883959472179412841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3423730,\"end\":3424090,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's quite stressful, looking at me back all these years, isn't it?\",\"start\":3445559,\"end\":3448680,\"confidence\":0.85231924000000003349697408339125104248523712158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible.\",\"start\":3449549,\"end\":3459839,\"confidence\":0.56011109999999997288711028886609710752964019775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm gonna try not to intrude on too many questions that might be a bit too distressing.\",\"start\":3460576,\"end\":3466894,\"confidence\":0.56807876000000001592837861608131788671016693115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll only ask if it's necessary.\",\"start\":3467230,\"end\":3468914,\"confidence\":0.81286760000000002346354222027002833783626556396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher.\",\"start\":3469956,\"end\":3475986,\"confidence\":0.73007684999999999941877604214823804795742034912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He hit you with his hands.\",\"start\":3476050,\"end\":3477317,\"confidence\":0.51584090000000004661018238039105199277400970458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap.\",\"start\":3477814,\"end\":3483907,\"confidence\":0.6253206000000000042149395085289143025875091552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And after you ran away, you didn't want to go back.\",\"start\":3484308,\"end\":3486794,\"confidence\":0.56049640000000000572555336475488729774951934814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that's when I went up to the other place, eh, when they caught me.\",\"start\":3490914,\"end\":3496228,\"confidence\":0.79045889999999996433643900672905147075653076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, it was my mum and my sister that caught me and took me to the police station.\",\"start\":3496776,\"end\":3502446,\"confidence\":0.71993560000000000886899442775757052004337310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm actually in that house now.\",\"start\":3502526,\"end\":3504202,\"confidence\":0.8606616000000000266112465396872721612453460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm actually in that now as a house.\",\"start\":3505492,\"end\":3509901,\"confidence\":0.87546723999999997989363009764929302036762237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That is, that is the cop shop where I first came in.\",\"start\":3510664,\"end\":3514054,\"confidence\":0.85605293999999998444394577745697461068630218505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I'm saying?\",\"start\":3514643,\"end\":3515382,\"confidence\":0.7022464999999999957225327307241968810558319091796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But even the police just think you're spoiled, you're a spoiled girl.\",\"start\":3515831,\"end\":3520696,\"confidence\":0.88610789999999994837054373419960029423236846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just to confirm, that was the teacher, was Mr. R, is that right?\",\"start\":3521226,\"end\":3526846,\"confidence\":0.915442899999999948335016597411595284938812255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. R, aha.\",\"start\":3526926,\"end\":3527713,\"confidence\":0.8013898999999999883669943301356397569179534912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all?\",\"start\":3528131,\"end\":3533927,\"confidence\":0.88651555999999998025629110998124815523624420166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know, I don't know.\",\"start\":3534007,\"end\":3535517,\"confidence\":0.52155446999999999224684188448009081184864044189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A lot of the class saw it.\",\"start\":3535565,\"end\":3536817,\"confidence\":0.8186039000000000509515984958852641284465789794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But they all saw it in the classroom.\",\"start\":3546121,\"end\":3547689,\"confidence\":0.64969032999999998256868138923891820013523101806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if it somehow\\u2014 I don't know if it got expelled or whatever, you know what I mean, because all the children did see it.\",\"start\":3547996,\"end\":3556216,\"confidence\":0.5017167000000000154358303916524164378643035888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, I don't know really what happened to you.\",\"start\":3556640,\"end\":3560368,\"confidence\":0.71869229999999995062154312108759768307209014892578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Oh, I'm sorry, that's fine.\",\"start\":3561360,\"end\":3563240,\"confidence\":0.5098795000000000410267375627881847321987152099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And how often\\u2014 I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse?\",\"start\":3563642,\"end\":3578532,\"confidence\":0.6783704999999999873949718676158227026462554931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I just left.\",\"start\":3579341,\"end\":3580732,\"confidence\":0.6679418999999999773109493617084808647632598876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I ran away.\",\"start\":3581056,\"end\":3581476,\"confidence\":0.57574402999999996222157960801268927752971649169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That same day, we was planning to run away, me and these other two lassies.\",\"start\":3584523,\"end\":3590264,\"confidence\":0.65023726000000003910628265657578594982624053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it?\",\"start\":3596299,\"end\":3603320,\"confidence\":0.53004532999999998121865019129472784698009490966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":3603830,\"end\":3604580,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the next\\u2014 I probably wouldn't have done it if he hadn't slapped me.\",\"start\":3604580,\"end\":3608640,\"confidence\":0.53924406000000002503469431758276186883449554443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wouldn't have run away, do you know what I mean?\",\"start\":3608640,\"end\":3611560,\"confidence\":0.67926823999999996761545162371476180851459503173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And we even hatched it up to Aberdeen to get the train.\",\"start\":3611560,\"end\":3614500,\"confidence\":0.815751899999999974255615597940050065517425537109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"We could have been took away or anything.\",\"start\":3614760,\"end\":3617160,\"confidence\":0.7484655000000000057980287238024175167083740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, you don't think of that at the time, do you know what I mean?\",\"start\":3617300,\"end\":3620120,\"confidence\":0.61789700000000002955147238026256673038005828857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, of course not.\",\"start\":3620240,\"end\":3621600,\"confidence\":0.474833730000000009408012147105182521045207977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then we skipped the train and all.\",\"start\":3621600,\"end\":3624440,\"confidence\":0.65847949999999999537436679020174778997898101806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I thought I was going to get into trouble for that too.\",\"start\":3624440,\"end\":3626700,\"confidence\":0.8067372999999999905185177340172231197357177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know what I mean?\",\"start\":3627194,\"end\":3627743,\"confidence\":0.74010830000000005224336518949712626636028289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But you just\\u2014 we just wanted away for them.\",\"start\":3627873,\"end\":3630425,\"confidence\":0.6514270300000000180062897925381548702716827392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Of course, it's completely\\u2014 I mean, the lashes, I'm trying to even remember their names, and I can't because we stayed in a house one night and it was broken, and we did a toast and egg the next day, and you know, the egg was black.\",\"start\":3631362,\"end\":3647617,\"confidence\":0.4904730600000000162452806762303225696086883544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3648261,\"end\":3649000,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh my God, I said, I said, I was so hungry, I ate it.\",\"start\":3649226,\"end\":3652780,\"confidence\":0.40342339999999998756408103872672654688358306884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can name that.\",\"start\":3655182,\"end\":3656178,\"confidence\":0.53698473999999996042475913782254792749881744384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So moving on to the next question.\",\"start\":3656724,\"end\":3659696,\"confidence\":0.8008998000000000505593789057456888258457183837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, Theresa, go on.\",\"start\":3660323,\"end\":3660982,\"confidence\":0.53670629999999996950776903759106062352657318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I see, it's just, I just commit my, command my head to make that ache.\",\"start\":3662010,\"end\":3668758,\"confidence\":0.59148126999999994790613300210679881274700164794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred?\",\"start\":3669336,\"end\":3678896,\"confidence\":0.791863699999999948175855024601332843303680419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Was there any pain\\/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes?\",\"start\":3679298,\"end\":3689276,\"confidence\":0.73826650000000004769873385157552547752857208251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just running away.\",\"start\":3689551,\"end\":3690392,\"confidence\":0.59018946000000005458474561237380839884281158447265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":3691864,\"end\":3694717,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anyone witness it, know about it, or experience something?\",\"start\":3695090,\"end\":3697748,\"confidence\":0.85599009999999997599928747149533592164516448974609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore.\",\"start\":3700517,\"end\":3710020,\"confidence\":0.7065087599999999579125642412691377103328704833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, did anyone\\u2014 did you tell anyone or try to get help when, when the incident occurred?\",\"start\":3710570,\"end\":3729740,\"confidence\":0.724387099999999950483697830350138247013092041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went right into the headmaster.\",\"start\":3730408,\"end\":3732364,\"confidence\":0.769496100000000016194690033444203436374664306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what did the headmaster say in response?\",\"start\":3738529,\"end\":3743510,\"confidence\":0.82464490000000001401758709107525646686553955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He let me phone my dad.\",\"start\":3743751,\"end\":3745442,\"confidence\":0.77835416999999995635306504482286982238292694091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what else did he do?\",\"start\":3747397,\"end\":3748447,\"confidence\":0.71498644000000000087169382823049090802669525146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm trying to think.\",\"start\":3752009,\"end\":3753764,\"confidence\":0.7055397599999999602715661239926703274250030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her.\",\"start\":3753844,\"end\":3759656,\"confidence\":0.516973600000000033105607144534587860107421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Look at her face, my face was pure red.\",\"start\":3759705,\"end\":3761395,\"confidence\":0.5111234000000000055052851166692562401294708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With a slap, do you know what I mean?\",\"start\":3762354,\"end\":3763531,\"confidence\":0.71106879999999994534931602174765430390834808349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he was trying to deny the fact that he'd slapped me, but the full class has seen it.\",\"start\":3763644,\"end\":3768238,\"confidence\":0.566015399999999946345496937283314764499664306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he's sitting trying to deny it in front of\\u2014 right in front of me.\",\"start\":3769920,\"end\":3772705,\"confidence\":0.64986230000000000384119402951910160481929779052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, no, he did slap me.\",\"start\":3772770,\"end\":3774082,\"confidence\":0.65698120000000004292672883821069262921810150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, look, how do you think my face got like that?\",\"start\":3774632,\"end\":3777256,\"confidence\":0.5567672999999999650100335202296264469623565673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think it ended up black and blue with a slap I got, but I did report him.\",\"start\":3779099,\"end\":3785296,\"confidence\":0.59396309999999996609432173499953933060169219970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So yeah, one moment.\",\"start\":3785443,\"end\":3787579,\"confidence\":0.70171004999999997409076968324370682239532470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if he gets sent home.\",\"start\":3799625,\"end\":3801074,\"confidence\":0.556590200000000034918912206194363534450531005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine.\",\"start\":3801139,\"end\":3811656,\"confidence\":0.7203264000000000333301386490347795188426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away.\",\"start\":3816588,\"end\":3821747,\"confidence\":0.6554820500000000382812004318111576139926910400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So then I never seen them again.\",\"start\":3826058,\"end\":3827494,\"confidence\":0.706897600000000014830447980784811079502105712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the headmaster told you that it wouldn't happen again and you'd be safe there?\",\"start\":3829140,\"end\":3833110,\"confidence\":0.74120470000000004962004140907083638012409210205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3833481,\"end\":3833788,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others?\",\"start\":3842378,\"end\":3851018,\"confidence\":0.916922299999999967923258736846037209033966064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was allowed to go out.\",\"start\":3852526,\"end\":3854314,\"confidence\":0.6526720999999999772711589685059152543544769287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, whenever, you know, like a walk.\",\"start\":3856828,\"end\":3859519,\"confidence\":0.8161214599999999652624182999716140329837799072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just round about the buildings right enough, but you were allowed to.\",\"start\":3859568,\"end\":3863338,\"confidence\":0.809196229999999960824652589508332312107086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So Whereas when you were in the other places, you were locked in.\",\"start\":3864730,\"end\":3869923,\"confidence\":0.64936249999999995363708649165346287190914154052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You couldn't just walk out when you wanted to, you know what I mean?\",\"start\":3870036,\"end\":3873404,\"confidence\":0.54108643999999994633753885864280164241790771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there were like no locked doors?\",\"start\":3874068,\"end\":3875429,\"confidence\":0.77353879999999997085780023553525097668170928955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah, the doors were locked.\",\"start\":3877388,\"end\":3878704,\"confidence\":0.63266140000000004040003886984777636826038360595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What, in Balna Craig?\",\"start\":3879191,\"end\":3880491,\"confidence\":0.835076799999999952461848806706257164478302001953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, no.\",\"start\":3880881,\"end\":3881466,\"confidence\":0.77564529999999998199911033225362189114093780517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3882359,\"end\":3882521,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Even the locked doors, no.\",\"start\":3882603,\"end\":3884048,\"confidence\":0.54506759999999998544950585710466839373111724853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you was free to roam the premises?\",\"start\":3888950,\"end\":3891247,\"confidence\":0.79611679999999995782644646169501356780529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":3892320,\"end\":3892336,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":3892740,\"end\":3893744,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":3893809,\"end\":3894246,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that concludes the Balnahcraig assessment.\",\"start\":3894295,\"end\":3897468,\"confidence\":0.842070459999999965106098898104391992092132568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park.\",\"start\":3897598,\"end\":3904268,\"confidence\":0.8322675999999999962852825774461962282657623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But this will be the first time that you went to Cardross Park, on November 1977, age 14.\",\"start\":3904414,\"end\":3913859,\"confidence\":0.8729110399999999714282239438034594058990478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just give me one second.\",\"start\":3914134,\"end\":3915526,\"confidence\":0.71443000000000000948574552239733748137950897216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've run away from here a few times and all, but I kept getting caught.\",\"start\":3918081,\"end\":3921253,\"confidence\":0.60558009999999995454089685154031030833721160888671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no worries.\",\"start\":3922410,\"end\":3922868,\"confidence\":0.7526609300000000057906390793505124747753143310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just, um, hold on one moment.\",\"start\":3922933,\"end\":3924456,\"confidence\":0.756712700000000015876366887823678553104400634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you know who placed you into Cardross Park?\",\"start\":3953773,\"end\":3957663,\"confidence\":0.8932369000000000003325340003357268869876861572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not\\u2014 no.\",\"start\":3960068,\"end\":3961836,\"confidence\":0.53341530000000003663984671220532618463039398193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3962667,\"end\":3963332,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was Belinda, and I think she's left now.\",\"start\":3970813,\"end\":3976037,\"confidence\":0.8000068700000000365690766557236202061176300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, Belinda, oh, what's that woman's name?\",\"start\":3976411,\"end\":3979145,\"confidence\":0.63467485000000001260644921785569749772548675537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, she came to camsis, she was a social worker.\",\"start\":3980714,\"end\":3983084,\"confidence\":0.84190039999999999320579036066192202270030975341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a social worker?\",\"start\":3984180,\"end\":3985339,\"confidence\":0.8291771999999999476216316907084546983242034912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A social worker, aye, I think it was a social worker, didn't it?\",\"start\":3985666,\"end\":3988639,\"confidence\":0.733673299999999972698105921153910458087921142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You remember a social worker taking you for the first time?\",\"start\":3997203,\"end\":4000210,\"confidence\":0.843484099999999958896523821749724447727203369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember her name?\",\"start\":4001066,\"end\":4001875,\"confidence\":0.85023886000000004070642489750753156840801239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's something to think, eh.\",\"start\":4003180,\"end\":4004276,\"confidence\":0.78891849999999996700950077865854837000370025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Miss Blonde\\u2014 Miss Blunder, I think it was.\",\"start\":4006517,\"end\":4008630,\"confidence\":0.84233475000000002097522155963815748691558837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Miss Blunder.\",\"start\":4008775,\"end\":4009486,\"confidence\":0.56688159999999998550634927596547640860080718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'll have that name.\",\"start\":4016157,\"end\":4019004,\"confidence\":0.74575215999999999727521071690716780722141265869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She was a social worker in Kirkby, but she came for cancer.\",\"start\":4019183,\"end\":4023234,\"confidence\":0.55907819999999996962714021719875745475292205810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you believe it was Miss Belinda?\",\"start\":4025000,\"end\":4027180,\"confidence\":0.8724792999999999576488107777549885213375091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Miss Belinda.\",\"start\":4027358,\"end\":4028262,\"confidence\":0.74858754999999999046877974251401610672473907470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":4030829,\"end\":4031524,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second, Theresa.\",\"start\":4031944,\"end\":4033817,\"confidence\":0.75855886999999999620314383719232864677906036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what type of\\u2014 what type of setting was Cardross Park?\",\"start\":4035380,\"end\":4039297,\"confidence\":0.86386733999999998356855712700053118169307708740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was full of them.\",\"start\":4039847,\"end\":4041596,\"confidence\":0.71133389999999996344826058702892623841762542724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"As in, was there a, um, like a residential school?\",\"start\":4043456,\"end\":4046089,\"confidence\":0.83847510000000002872155846489476971328258514404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it an assessment centre?\",\"start\":4046202,\"end\":4047494,\"confidence\":0.88642615000000002378754970777663402259349822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was, uh, was it just a children's assessments home?\",\"start\":4047817,\"end\":4050403,\"confidence\":0.76397269999999994904982258958625607192516326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was just assessment centre for 3 weeks.\",\"start\":4051868,\"end\":4054509,\"confidence\":0.8456333000000000321705329042742960155010223388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school.\",\"start\":4054782,\"end\":4060141,\"confidence\":0.771869600000000044559556044987402856349945068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was an assessment centre, and how long was you there for?\",\"start\":4062460,\"end\":4064934,\"confidence\":0.90634479999999995047943457393557764589786529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"About 3 years, I'm sure.\",\"start\":4065488,\"end\":4066872,\"confidence\":0.8643764000000000446988224211963824927806854248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"For your first time round, do you think you was there for 3 years?\",\"start\":4070310,\"end\":4072992,\"confidence\":0.916614950000000039409542296198196709156036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4073417,\"end\":4073548,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, in a few sentences, what was ordinary daily life like at Cardross Park?\",\"start\":4078592,\"end\":4084982,\"confidence\":0.87884720000000005057927410234697163105010986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, we used to do boxing.\",\"start\":4089902,\"end\":4091177,\"confidence\":0.84793390000000001816005124055664055049419403076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say that again.\",\"start\":4092162,\"end\":4092823,\"confidence\":0.6831715000000000426183532908908091485500335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We used to do boxing.\",\"start\":4093388,\"end\":4094534,\"confidence\":0.85387515999999996640923427548841573297977447509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You used to do boxing?\",\"start\":4095164,\"end\":4095938,\"confidence\":0.85900129999999996766035792461480014026165008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":4096439,\"end\":4097100,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm used to box.\",\"start\":4101438,\"end\":4102559,\"confidence\":0.7517557999999999740481371190981008112430572509765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was the best boxer.\",\"start\":4102981,\"end\":4104864,\"confidence\":0.76748895999999999784080273457220755517482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You was the best at boxing?\",\"start\":4106017,\"end\":4107186,\"confidence\":0.80547285000000001797815230020205490291118621826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, me and my box.\",\"start\":4108619,\"end\":4109615,\"confidence\":0.69803490000000001369784285998321138322353363037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As soon as somebody hopped me, that was me.\",\"start\":4111800,\"end\":4113601,\"confidence\":0.72768589999999999662350091966800391674041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was, I was gonna have me in.\",\"start\":4113699,\"end\":4115107,\"confidence\":0.7230170399999999997220356817706488072872161865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that was\\u2014 I don't think that was\\u2014 they should have waited to do that, do you know what I mean?\",\"start\":4120160,\"end\":4124803,\"confidence\":0.551493760000000055043756219674833118915557861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but it was just time just to give something to do.\",\"start\":4128262,\"end\":4132172,\"confidence\":0.734603349999999988284571372787468135356903076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, but everybody was\\u2014 they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts.\",\"start\":4132831,\"end\":4145276,\"confidence\":0.55220776999999998668755551989306695759296417236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember what your accommodation was like at Cardross?\",\"start\":4145874,\"end\":4150216,\"confidence\":0.8865228000000000552205392523319460451602935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4 in a room.\",\"start\":4151092,\"end\":4152583,\"confidence\":0.69357835999999994935905078818905167281627655029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was It was 4 to her room.\",\"start\":4152632,\"end\":4154928,\"confidence\":0.84975520000000004383622353998362086713314056396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And if I was naughty, I'd have been in a room itself.\",\"start\":4154977,\"end\":4158147,\"confidence\":0.6724856999999999640493797414819709956645965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they says they were going to take all my clothes off.\",\"start\":4161570,\"end\":4163968,\"confidence\":0.5143596999999999752617441117763519287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So if you was naughty, you'd be placed into a room by yourself?\",\"start\":4164989,\"end\":4168570,\"confidence\":0.65438830000000003384030833331053145229816436767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was placed in it, and they were going to take my clothes off of me when they stood up open and shut the door.\",\"start\":4169570,\"end\":4175356,\"confidence\":0.86862296000000005502528210854507051408290863037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, aye, that'll be right, you'se not taking my clothes off.\",\"start\":4175663,\"end\":4178976,\"confidence\":0.70932519999999998905337861287989653646945953369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's not right.\",\"start\":4179669,\"end\":4181176,\"confidence\":0.94891190000000003035296458619995974004268646240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I do doubt, I do doubt beating the police.\",\"start\":4182830,\"end\":4184420,\"confidence\":0.7761251000000000122014398584724403917789459228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell?\",\"start\":4189789,\"end\":4196378,\"confidence\":0.8205506000000000188521198651869781315326690673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was just the clothes that was there.\",\"start\":4196587,\"end\":4198596,\"confidence\":0.7447793499999999511373971472494304180145263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, other people had been worn.\",\"start\":4200525,\"end\":4202362,\"confidence\":0.672688799999999975653963701915927231311798095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And would you say the clothes were, um, hygienic in any way?\",\"start\":4207825,\"end\":4210993,\"confidence\":0.85367954000000001446579744879272766411304473876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, uh, they weren't.\",\"start\":4211930,\"end\":4213627,\"confidence\":0.5850621499999999475249978786450810730457305908203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"They were all right.\",\"start\":4213708,\"end\":4214241,\"confidence\":0.4919181200000000142580347528564743697643280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were all the same.\",\"start\":4218017,\"end\":4219525,\"confidence\":0.6424864500000000422375023845233954489231109619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was the thing.\",\"start\":4220789,\"end\":4222702,\"confidence\":0.670701100000000050016524255624972283840179443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were all the same.\",\"start\":4224259,\"end\":4225134,\"confidence\":0.6424864500000000422375023845233954489231109619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":4225540,\"end\":4228188,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what was, um, the food like at the assessment centre?\",\"start\":4228643,\"end\":4231845,\"confidence\":0.8568738000000000187839077625540085136890411376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As far as I know, Anne used to work in the kitchen doing the dishes and that.\",\"start\":4234694,\"end\":4238888,\"confidence\":0.9024868600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was she able to contact your family freely?\",\"start\":4245202,\"end\":4247281,\"confidence\":0.829903199999999952041207507136277854442596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it accessible to you?\",\"start\":4247474,\"end\":4249134,\"confidence\":0.8847816600000000253345433520735241472721099853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, not really.\",\"start\":4252610,\"end\":4253404,\"confidence\":0.5927312000000000136168409881065599620342254638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'd sat there waiting for my family to come and visit me and they never came.\",\"start\":4254555,\"end\":4257569,\"confidence\":0.61306154999999995514059492052183486521244049072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends.\",\"start\":4259099,\"end\":4265888,\"confidence\":0.85981359999999995569197608347167260944843292236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I got a job when I was out.\",\"start\":4266800,\"end\":4269249,\"confidence\":0.565529469999999978568894221098162233829498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out.\",\"start\":4269346,\"end\":4282117,\"confidence\":0.61385739999999999749746848465292714536190032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that took me go up now, Amy.\",\"start\":4283114,\"end\":4284646,\"confidence\":0.66119795999999997349050318007357418537139892578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So is there anything\\u2014 so I just put that, um, he was unable to contact your family, um, and when you\\u2014 and when you did, you would sit waiting for them and they wouldn't\\u2014 they never came.\",\"start\":4285467,\"end\":4295365,\"confidence\":0.498293880000000022345574279825086705386638641357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you then got, um, work on a weekend, which was\\u2014 which was then the reason as to why you was able to leave early, right?\",\"start\":4295445,\"end\":4304420,\"confidence\":0.90802430000000000642756958768586628139019012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the others\\u2014 how did staff and other children generally treat you while you were at Cardross Centre?\",\"start\":4314138,\"end\":4320505,\"confidence\":0.89411885000000002055031700365361757576465606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, all right, apart from this woman I didn't really like, she didn't like me.\",\"start\":4321214,\"end\":4324772,\"confidence\":0.6976818000000000186133775059715844690799713134765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if she liked me or I didn't like her, I don't know.\",\"start\":4325014,\"end\":4329137,\"confidence\":0.52732250000000002732036818997585214674472808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is this another child or a staff member?\",\"start\":4329218,\"end\":4331336,\"confidence\":0.78411233000000002402174459348316304385662078857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, a staff member.\",\"start\":4331546,\"end\":4332758,\"confidence\":0.648755799999999993588062352500855922698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She didn't\\u2014 we get 4 flags a day and every day she was on she stroked my 4 flags.\",\"start\":4333017,\"end\":4338318,\"confidence\":0.76064246999999995946240005650906823575496673583984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, I was cheeky.\",\"start\":4339913,\"end\":4342085,\"confidence\":0.71090489999999995074375647163833491504192352294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, would you just repeat that again for me please, Theresa?\",\"start\":4342809,\"end\":4346011,\"confidence\":0.67488159999999997040731614106334745883941650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think I was cheeky to her, or she would annoy me and I would annoy her and vice versa.\",\"start\":4346413,\"end\":4354994,\"confidence\":0.61384945999999995791540641221217811107635498046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So then she would just stop my fags.\",\"start\":4355139,\"end\":4358338,\"confidence\":0.57354515999999999831260311111691407859325408935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I would just get into the office and get a fag after the teacher.\",\"start\":4359327,\"end\":4363625,\"confidence\":0.646761600000000047572257244610227644443511962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Or their manager, whatever.\",\"start\":4366082,\"end\":4367580,\"confidence\":0.6886782000000000181216819328255951404571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, who would take my\\u2014 and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff?\",\"start\":4367629,\"end\":4389534,\"confidence\":0.87187139999999996309298921914887614548206329345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And did it follow any punishments or isolation or unsafe arrangements?\",\"start\":4390019,\"end\":4393963,\"confidence\":0.64287704000000001069992094926419667899608612060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, the punishment would be stroke your fag.\",\"start\":4394140,\"end\":4396723,\"confidence\":0.85855055000000002340954097235226072371006011962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, what else would they do?\",\"start\":4397493,\"end\":4399049,\"confidence\":0.61498134999999998218100927260820753872394561767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You wouldn't get your weekends at home either.\",\"start\":4399739,\"end\":4403525,\"confidence\":0.50543665999999998206249074428342282772064208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag?\",\"start\":4404632,\"end\":4410600,\"confidence\":0.76539122999999997798425965811475180089473724365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4411451,\"end\":4411467,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As in steal your cigarettes?\",\"start\":4412189,\"end\":4413472,\"confidence\":0.51764909999999997314290567373973317444324493408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They don't take it, no, they wouldn't give you fags.\",\"start\":4414098,\"end\":4416103,\"confidence\":0.64610445000000005233431465967441909015178680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh.\",\"start\":4416665,\"end\":4416825,\"confidence\":0.54432963999999994797462932183407247066497802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was the punishment, but that only made me worse.\",\"start\":4423001,\"end\":4425300,\"confidence\":0.97179735000000000422204493588651530444622039794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you only go 4 times a day?\",\"start\":4427330,\"end\":4428830,\"confidence\":0.87776379999999998293702674345695413649082183837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I suffered it for\\u2014 and Dad drew half every day.\",\"start\":4429281,\"end\":4433185,\"confidence\":0.52918509999999996384900668999762274324893951416015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you only got 4 a day.\",\"start\":4435972,\"end\":4437290,\"confidence\":0.728307370000000009468976713833399116992950439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was isolation used as punishment at all?\",\"start\":4438575,\"end\":4441357,\"confidence\":0.580717499999999997584154698415659368038177490234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'd just been put in that room.\",\"start\":4443563,\"end\":4444965,\"confidence\":0.55481420000000003511786417220719158649444580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was on my isolation ago.\",\"start\":4445064,\"end\":4446894,\"confidence\":0.7763771999999999895436531005543656647205352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Is that when you was put in the room and they threatened to take your clothes off?\",\"start\":4454994,\"end\":4457437,\"confidence\":0.618761099999999952814278003643266856670379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4458048,\"end\":4458080,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's going to be difficult to answer and also to ask this question, Theresa.\",\"start\":4472110,\"end\":4476481,\"confidence\":0.5809248000000000189402271644212305545806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"However, was they\\u2014 did they ever actually take your clothes off at any point?\",\"start\":4476641,\"end\":4481447,\"confidence\":0.79922013999999996780587707689846865832805633544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":4481994,\"end\":4482014,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you was in that room?\",\"start\":4482014,\"end\":4483178,\"confidence\":0.85791640000000002341806748518138192594051361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, no, no, no problem.\",\"start\":4483421,\"end\":4489859,\"confidence\":0.58108059999999994715835782699286937713623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I wouldn't know it.\",\"start\":4490037,\"end\":4492225,\"confidence\":0.52978170000000002204387783422134816646575927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for the, um, for Cardross, for the first time of you being there, did you experience, did you, did you suffer from any abuse, neglect, or any harmful actions?\",\"start\":4492533,\"end\":4521162,\"confidence\":0.55473470000000002499973561498336493968963623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":4523488,\"end\":4524713,\"confidence\":0.62718269999999998187689698170288465917110443115234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The headmaster was really good to me, I didn't want to get sent to him.\",\"start\":4526570,\"end\":4531710,\"confidence\":0.51286149999999997017852138014859519898891448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4532570,\"end\":4533557,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It wasn't a rotten wee man or anything like that, do you know what I mean?\",\"start\":4533897,\"end\":4536617,\"confidence\":0.5326573999999999475818412975058890879154205322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I think that's how I went into him because I knew he would be eating my fag.\",\"start\":4537945,\"end\":4542444,\"confidence\":0.70599380000000000467963445771601982414722442626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I'd get a punishment, he'd stop fagging in again, he would give me a fag.\",\"start\":4550470,\"end\":4554750,\"confidence\":0.62569520000000000692352841724641621112823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I think it was just to calm me down or whatever, you know what I mean?\",\"start\":4555540,\"end\":4558650,\"confidence\":0.75690055000000000529070121046970598399639129638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, more than likely it seems.\",\"start\":4559020,\"end\":4561010,\"confidence\":0.68607103999999996535308355305460281670093536376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, just to calm me down a wee bit.\",\"start\":4561160,\"end\":4562850,\"confidence\":0.68124989999999996381774280962417833507061004638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so just going back from what you said previously, so I'm just looking over.\",\"start\":4564880,\"end\":4568130,\"confidence\":0.868603699999999978587084115133620798587799072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off?\",\"start\":4568130,\"end\":4596309,\"confidence\":0.74335592999999999808125039635342545807361602783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, the room I was in, I think my roommates would have heard them.\",\"start\":4596775,\"end\":4601639,\"confidence\":0.76376085999999998588094740625820122659206390380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Saying that to me.\",\"start\":4602061,\"end\":4602808,\"confidence\":0.79231660000000003751807753360481001436710357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, hold on, because it was a room next to it.\",\"start\":4603311,\"end\":4607550,\"confidence\":0.8294116000000000266112465396872721612453460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I don't know, it might have happened to other people as well.\",\"start\":4610785,\"end\":4612970,\"confidence\":0.77755940000000001166569063570932485163211822509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":4613085,\"end\":4613659,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in?\",\"start\":4645892,\"end\":4660897,\"confidence\":0.8537535000000000540154587724828161299228668212890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I would, I would willingly take it because that's all we had to do.\",\"start\":4661492,\"end\":4666361,\"confidence\":0.713119199999999953121232465491630136966705322265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, okay, that's fine.\",\"start\":4666975,\"end\":4668140,\"confidence\":0.74913602999999995279978293183376081287860870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've then got Sarah's posh after, and that was a couple of months later.\",\"start\":4669342,\"end\":4675124,\"confidence\":0.8020304400000000111248255052487365901470184326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4675336,\"end\":4675873,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then I've got Rosanna Lucas.\",\"start\":4676979,\"end\":4678737,\"confidence\":0.853627860000000016071908248704858124256134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"1994.\",\"start\":4681250,\"end\":4682000,\"confidence\":0.6378101000000000464495997221092693507671356201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Does that sound about right to you?\",\"start\":4682000,\"end\":4685690,\"confidence\":0.77429026000000000795608912085299380123615264892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I never said that.\",\"start\":4686320,\"end\":4688320,\"confidence\":0.60521429999999998283755076045054011046886444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I asked her before that.\",\"start\":4688320,\"end\":4689710,\"confidence\":0.76005040000000001487734380134497769176959991455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She went, did you take your clothes off?\",\"start\":4691480,\"end\":4693140,\"confidence\":0.8553979000000000443293401986011303961277008056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went, no, she never asked me that.\",\"start\":4693140,\"end\":4696370,\"confidence\":0.68715139999999996778257127516553737223148345947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She's listening in, but she's obviously shocked with some of the things I'm saying.\",\"start\":4699240,\"end\":4704800,\"confidence\":0.52587837000000003939703674404881894588470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":4704800,\"end\":4705660,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, I mean, because I've obviously failed them Maybe not as much, but I felt good, you know what I mean?\",\"start\":4705660,\"end\":4712670,\"confidence\":0.448866339999999974796907054042094387114048004150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":4712670,\"end\":4713590,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Obviously affected me through the years, you know what I mean?\",\"start\":4714210,\"end\":4718930,\"confidence\":0.492050680000000018043948557533440180122852325439453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Of course, yeah.\",\"start\":4718930,\"end\":4719710,\"confidence\":0.47401830000000000353566065314225852489471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct?\",\"start\":4719710,\"end\":4726420,\"confidence\":0.851730349999999969412556310999207198619842529296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, yes.\",\"start\":4726610,\"end\":4727510,\"confidence\":0.8412497599999999575715037281042896211147308349609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":4727510,\"end\":4728170,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement.\",\"start\":4728170,\"end\":4737570,\"confidence\":0.800421660000000034784761737682856619358062744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember at the beginning, uh, when we started talking about Balnakrieg, you mentioned that you kept, um, you get getting caught for absconding, do you know, for running away.\",\"start\":4738384,\"end\":4746599,\"confidence\":0.6421670999999999907004166743718087673187255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And could you try to remember at least one of the times you ran away, um, what the reasons for running away?\",\"start\":4747486,\"end\":4753692,\"confidence\":0.69646865000000002243751850983244366943836212158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That day that I get slapped for that teacher?\",\"start\":4754353,\"end\":4756722,\"confidence\":0.7139944000000000290384605250437743961811065673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, in Cardross Park, Balnakrieg.\",\"start\":4761544,\"end\":4765057,\"confidence\":0.8018380400000000296500957119860686361789703369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, in Cardross Park.\",\"start\":4765171,\"end\":4765984,\"confidence\":0.82057510000000000172093450601096265017986297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Fact, oh, I don't know, I was in the hospital, I just said I'm going away.\",\"start\":4766350,\"end\":4771055,\"confidence\":0.67398469999999999213713408607873134315013885498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I never said I was going away.\",\"start\":4773374,\"end\":4774782,\"confidence\":0.67971395999999995041207512258552014827728271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer.\",\"start\":4774992,\"end\":4785151,\"confidence\":0.55982924000000000575028025195933878421783447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me.\",\"start\":4786292,\"end\":4795794,\"confidence\":0.5313480999999999898619762461748905479907989501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging.\",\"start\":4796020,\"end\":4803591,\"confidence\":0.5360232000000000329720251102116890251636505126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they would stop and tie me and once they went back into the motor, I would move again and run away again and hold on to the wire when they came out.\",\"start\":4803703,\"end\":4814500,\"confidence\":0.76281315000000005088764964966685511171817779541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they were beginning to say, they just lung me right in the back of the van.\",\"start\":4815098,\"end\":4819986,\"confidence\":0.74032770000000003296491968285408802330493927001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because they say they got me, do you know what I mean?\",\"start\":4820587,\"end\":4823170,\"confidence\":0.55759320000000001105178171201259829103946685791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that would be the police in St. Barton or whatever, Cadres, whatever.\",\"start\":4824190,\"end\":4828832,\"confidence\":0.82152986999999999540023054578341543674468994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know where the police would have came from.\",\"start\":4828912,\"end\":4830589,\"confidence\":0.491371700000000022345858496919390745460987091064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they'd probably remember that, John and Anthony, whatever.\",\"start\":4831056,\"end\":4836062,\"confidence\":0.78981820000000002579554347903467714786529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off.\",\"start\":4836337,\"end\":4860917,\"confidence\":0.86448955999999999022520569269545376300811767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so when that night, when that incident occurred, what was happening before the staff members came in and took you away?\",\"start\":4861542,\"end\":4870195,\"confidence\":0.63105160000000004583142754199798218905925750732421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I really can't, I think they were all carrying on.\",\"start\":4871460,\"end\":4874510,\"confidence\":0.54487870000000004910845063932356424629688262939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were all carrying on?\",\"start\":4876240,\"end\":4877420,\"confidence\":0.82976543999999996525929191193426959216594696044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4877690,\"end\":4878240,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"As in like just doing your normal business?\",\"start\":4878240,\"end\":4879820,\"confidence\":0.77230779999999998874926632197457365691661834716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The first time I came in, that was just when they shot up, probably.\",\"start\":4879820,\"end\":4883700,\"confidence\":0.68307379999999995323634038868476636707782745361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they was taking my clothes off.\",\"start\":4883700,\"end\":4889680,\"confidence\":0.75455594000000003607198095778585411608219146728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off.\",\"start\":4889980,\"end\":4895140,\"confidence\":0.6277169000000000220751417145947925746440887451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's what you're doing.\",\"start\":4895140,\"end\":4896820,\"confidence\":0.74830839999999998468638295889832079410552978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Room, and you kept opening and closing the door when you got into this room?\",\"start\":4898392,\"end\":4902173,\"confidence\":0.71318435999999996166565097155398689210414886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was that kind of\\u2014 okay, so he was opening and closing the door in like retaliation kind of manner?\",\"start\":4902237,\"end\":4915874,\"confidence\":0.81346810000000002727205128394416533410549163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they opened it.\",\"start\":4925299,\"end\":4926525,\"confidence\":0.71088063999999995257184082220192067325115203857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they locked the door first and then they opened it?\",\"start\":4927251,\"end\":4931172,\"confidence\":0.741828200000000048675019570509903132915496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They're doing it because I'm in a stroke unit.\",\"start\":4931430,\"end\":4933124,\"confidence\":0.7165057999999999704954234402975998818874359130859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So after they locked\\u2014 so did they, um, try to get you to take your clothes off before they locked the door?\",\"start\":4936530,\"end\":4942121,\"confidence\":0.80648470000000005430962346508749760687351226806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, they just said that they would come in and take my clothes off.\",\"start\":4942666,\"end\":4945297,\"confidence\":0.5600078699999999631842229064204730093479156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said no, you don't know.\",\"start\":4945345,\"end\":4946636,\"confidence\":0.58065646999999998012498281241278164088726043701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's exactly that.\",\"start\":4947298,\"end\":4948330,\"confidence\":0.6148985000000000145092826642212457954883575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was greeting him to Auntie Janine, but because I was too\\u2014 I was, wow, what do you want to take my clothes off for?\",\"start\":4954938,\"end\":4960718,\"confidence\":0.624584000000000028052227207808755338191986083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know what I mean?\",\"start\":4961520,\"end\":4962134,\"confidence\":0.74010830000000005224336518949712626636028289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wasn't too sure.\",\"start\":4962182,\"end\":4962877,\"confidence\":0.662272039999999950765641187899746000766754150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it is a peculiar thing to ask a child.\",\"start\":4963476,\"end\":4966822,\"confidence\":0.5804278000000000492519802719471044838428497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know.\",\"start\":4967113,\"end\":4967452,\"confidence\":0.51317219999999996726813833447522483766078948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember anything what happened after this?\",\"start\":4975546,\"end\":4977825,\"confidence\":0.89226700000000003232258904972695745527744293212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So after the asked you to take your clothes off, and obviously you told them no.\",\"start\":4977924,\"end\":4982787,\"confidence\":0.57612264000000001917811687235371209681034088134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anything follow up from that?\",\"start\":4983608,\"end\":4985203,\"confidence\":0.866261900000000029109514798619784414768218994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, I think they put me back into my room.\",\"start\":4985767,\"end\":4992008,\"confidence\":0.71147020000000005257589918983285315334796905517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What, after a couple of hours of isolation?\",\"start\":4996930,\"end\":4998999,\"confidence\":0.7730809499999999889752189119462855160236358642578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Aye, and I'd calmed down a wee bit.\",\"start\":5001255,\"end\":5002981,\"confidence\":0.5021427000000000528956434209248982369899749755859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because I was stressed over things.\",\"start\":5005702,\"end\":5007561,\"confidence\":0.79562129999999997576054511227994225919246673583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how often did this happen?\",\"start\":5020578,\"end\":5022668,\"confidence\":0.75540554999999998120330246820230968296527862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Over what time period?\",\"start\":5023095,\"end\":5024525,\"confidence\":0.85286779999999995371950944900163449347019195556640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it change or become worse?\",\"start\":5024591,\"end\":5026299,\"confidence\":0.6619610000000000216147100218222476541996002197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It came\\u2014 we ended up with nothing.\",\"start\":5028420,\"end\":5031580,\"confidence\":0.5149399999999999533173422605614177882671356201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel.\",\"start\":5031855,\"end\":5040333,\"confidence\":0.79628589999999999093915903358720242977142333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You did 20 hats and you did a flannel?\",\"start\":5042721,\"end\":5045206,\"confidence\":0.74430300000000004789768581758835352957248687744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A jumper for a man.\",\"start\":5046674,\"end\":5047851,\"confidence\":0.74065535999999998484355501204845495522022247314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Jumper, sorry.\",\"start\":5048142,\"end\":5048836,\"confidence\":0.57931023999999997631249470941838808357715606689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":5049255,\"end\":5049432,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was a good knitter.\",\"start\":5050255,\"end\":5053732,\"confidence\":0.59493004999999998805293444092967547476291656494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they say, she's got a talent there somewhere, but she just no use it.\",\"start\":5054444,\"end\":5058250,\"confidence\":0.54782390000000003027480488526634871959686279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that?\",\"start\":5075587,\"end\":5089036,\"confidence\":0.62965952999999996730906559605500660836696624755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was probably\\u2014 Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car.\",\"start\":5089149,\"end\":5103107,\"confidence\":0.52073080000000004918803142572869546711444854736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I tell all the lassies, he's run right into my cousin's.\",\"start\":5103500,\"end\":5105954,\"confidence\":0.635916799999999948767026580753736197948455810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They says, what for?\",\"start\":5107529,\"end\":5108298,\"confidence\":0.6819436599999999515375748160295188426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, I don't know.\",\"start\":5108429,\"end\":5109001,\"confidence\":0.63914780000000004367421979623031802475452423095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, I still run you in.\",\"start\":5109164,\"end\":5110538,\"confidence\":0.757080100000000033588776204851455986499786376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What immediate effects did you experience?\",\"start\":5113260,\"end\":5115773,\"confidence\":0.8302849500000000215749196286196820437908172607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean?\",\"start\":5115999,\"end\":5125114,\"confidence\":0.8645954000000000139181111080688424408435821533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said, he's not allowed to do that, see me.\",\"start\":5125259,\"end\":5128237,\"confidence\":0.61959489999999994847001971720601432025432586669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you experiencing any fear or shame when, um, when they were\\u2014 well, I mean, actually, then told this, the governors the next day.\",\"start\":5128978,\"end\":5138496,\"confidence\":0.6574183000000000109963593786233104765415191650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I told them about it just because I was stressed, but he always gave me a fag to calm me down.\",\"start\":5141591,\"end\":5147377,\"confidence\":0.58574545000000000083417717178235761821269989013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But you see, as he went, he went, they wouldn't have took their clothes off.\",\"start\":5150460,\"end\":5153746,\"confidence\":0.72894585000000000629682972430600784718990325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They probably just did that to calm me down.\",\"start\":5153957,\"end\":5155884,\"confidence\":0.7482073000000000195797156266053207218647003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So there was nothing there, went to that.\",\"start\":5158782,\"end\":5161421,\"confidence\":0.734921799999999958430407787091098725795745849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think I had had to drink a I wouldn't enter the office very often.\",\"start\":5161568,\"end\":5165544,\"confidence\":0.59348255000000005310312189976684749126434326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you experience any sleeping problems whilst you was at Cartridge?\",\"start\":5168165,\"end\":5172643,\"confidence\":0.75901140000000000274127387456246651709079742431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, there was a spider.\",\"start\":5174586,\"end\":5175552,\"confidence\":0.6926797000000000092967411546851508319377899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, in fact, you know what, that was her.\",\"start\":5175713,\"end\":5177402,\"confidence\":0.7239929000000000502978991789859719574451446533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a spider that was in the room.\",\"start\":5177515,\"end\":5179188,\"confidence\":0.7011403400000000285530177279724739491939544677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A spider?\",\"start\":5179591,\"end\":5180234,\"confidence\":0.78971785000000005450004891827120445668697357177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A spider was in the room.\",\"start\":5180636,\"end\":5181747,\"confidence\":0.686474299999999981736209520022384822368621826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They wouldn't come in and get her.\",\"start\":5181843,\"end\":5182969,\"confidence\":0.55276000000000002909672502937610261142253875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They wouldn't come in and get her?\",\"start\":5183883,\"end\":5184864,\"confidence\":0.6699578999999999950887286104261875152587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, they were probably feetsie, I know.\",\"start\":5185331,\"end\":5186844,\"confidence\":0.6409086999999999978427922542323358356952667236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, um, I'm scared of vipers, spiders now.\",\"start\":5189661,\"end\":5192554,\"confidence\":0.84944015999999999966263430906110443174839019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anyone else, uh, did anyone witness this and know about it or experience something similar?\",\"start\":5217813,\"end\":5223700,\"confidence\":0.855551240000000046137529352563433349132537841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, they may have experienced something like, I don't know.\",\"start\":5224632,\"end\":5228439,\"confidence\":0.71536109999999997199893186916597187519073486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was a few of them put in that room, mate, enough at one point, but I don't know.\",\"start\":5236178,\"end\":5241364,\"confidence\":0.75190604000000005324721996657899580895900726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Then happened to the money, I don't know.\",\"start\":5242003,\"end\":5244179,\"confidence\":0.62397223999999995580623135538189671933650970458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It just frightened me when that was over.\",\"start\":5247600,\"end\":5249481,\"confidence\":0.92538120000000001486029077568673528730869293212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you tell anyone or try to get help?\",\"start\":5265531,\"end\":5267634,\"confidence\":0.80389549999999998508570797639549709856510162353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, as if you didn't drink the whole fist in the morning.\",\"start\":5270040,\"end\":5273057,\"confidence\":0.6002172999999999536413497480680234730243682861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And who did you speak to?\",\"start\":5278082,\"end\":5279763,\"confidence\":0.81572549999999999226218960757250897586345672607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The man that owned the place.\",\"start\":5280269,\"end\":5281493,\"confidence\":0.61495350000000004175859658062108792364597320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what response did you receive?\",\"start\":5287056,\"end\":5288431,\"confidence\":0.82664729999999997378523630686686374247074127197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, he was a bit nasty.\",\"start\":5292459,\"end\":5293449,\"confidence\":0.896841699999999963921482049045152962207794189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was all been a case 'You alright?' and that.\",\"start\":5293532,\"end\":5296619,\"confidence\":0.80487819999999998810125134696136228740215301513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Then he gave me a fag and I was alright.\",\"start\":5297025,\"end\":5299563,\"confidence\":0.576124969999999958503167363232932984828948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one.\",\"start\":5305862,\"end\":5312816,\"confidence\":0.62557256000000005524697144210222177207469940185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was brand new, but I used to go to school and his daughter was there as well.\",\"start\":5312864,\"end\":5317913,\"confidence\":0.75823753999999998764991460120654664933681488037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I'm just trying to remember, I'm trying to think of his name.\",\"start\":5320004,\"end\":5322488,\"confidence\":0.7682050000000000267164068645797669887542724609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"He was so often nice.\",\"start\":5324085,\"end\":5325343,\"confidence\":0.82090472999999997139042307026102207601070404052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was nice enough, you know what I mean?\",\"start\":5325456,\"end\":5327519,\"confidence\":0.8883017300000000116000364869250915944576263427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I just can't remember his name.\",\"start\":5328277,\"end\":5331963,\"confidence\":0.539176499999999947476680972613394260406494140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":5333221,\"end\":5334280,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But he was all right.\",\"start\":5338202,\"end\":5339279,\"confidence\":0.496966100000000021719159803978982381522655487060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He never was neither bad or anything like that to me.\",\"start\":5339873,\"end\":5343972,\"confidence\":0.694691900000000028825297704315744340419769287109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that was good to hear.\",\"start\":5344712,\"end\":5346512,\"confidence\":0.97833245999999995934359731108997948467731475830078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just flung the paper at them.\",\"start\":5350601,\"end\":5360002,\"confidence\":0.608044739999999972468458508956246078014373779296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know who got that to come in, but they got that psychologist and I just flung the paper at them.\",\"start\":5361626,\"end\":5371156,\"confidence\":0.7268078300000000435687752542435191571712493896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm no, eh, right, no, that rubbish.\",\"start\":5372606,\"end\":5374732,\"confidence\":0.69056550000000005429257043942925520241260528564453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't know half of the things it was asking me, do you know what I mean?\",\"start\":5374940,\"end\":5380060,\"confidence\":0.537447400000000019559820430004037916660308837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just to see that\\u2014 I says, I'm not answering your questions.\",\"start\":5381900,\"end\":5386820,\"confidence\":0.67930389999999996053503537041251547634601593017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would do when I went to a party.\",\"start\":5386820,\"end\":5395680,\"confidence\":0.71806999999999998607336237910203635692596435546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, I'm not allowed to go to a party.\",\"start\":5395680,\"end\":5397320,\"confidence\":0.83148279999999996636717014553141780197620391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5397480,\"end\":5398580,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how can I answer it, do you know what I mean?\",\"start\":5398580,\"end\":5400360,\"confidence\":0.7094065000000000509317032992839813232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, I thought they were going to put my nan in a bin because of my mum.\",\"start\":5400360,\"end\":5404180,\"confidence\":0.845590599999999970037833918468095362186431884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, um, you know what I mean?\",\"start\":5406170,\"end\":5407390,\"confidence\":0.78924114000000000768153540775529108941555023193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was like, no.\",\"start\":5407390,\"end\":5408860,\"confidence\":0.54545399999999999440802866956801153719425201416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, you can't answer something what you don't know the answer to, do you really?\",\"start\":5409090,\"end\":5412010,\"confidence\":0.62098649999999999682387397115235216915607452392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, aye.\",\"start\":5412050,\"end\":5413070,\"confidence\":0.65534389999999997922230932090315036475658416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Of course.\",\"start\":5413070,\"end\":5414010,\"confidence\":0.5551795999999999953189444568124599754810333251953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So this is\\u2014 sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place.\",\"start\":5414010,\"end\":5421390,\"confidence\":0.8209303599999999700997932450263760983943939208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, I remember that about hospital or something.\",\"start\":5422450,\"end\":5424150,\"confidence\":0.81896584999999999521236304644844494760036468505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":5424150,\"end\":5424910,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got\\u2014 you know what I mean?\",\"start\":5424910,\"end\":5425680,\"confidence\":0.79335283999999994808405290314112789928913116455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5426030,\"end\":5426450,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others?\",\"start\":5449699,\"end\":5458419,\"confidence\":0.9140935999999999506115955227869562804698944091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They must have been nice to me, but some of them weren't there.\",\"start\":5465216,\"end\":5471312,\"confidence\":0.51432389999999994500967659405432641506195068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway.\",\"start\":5471749,\"end\":5479339,\"confidence\":0.898434940000000015203340808511711657047271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd just run away in there to get the poor They get the police to bring you back.\",\"start\":5481614,\"end\":5493888,\"confidence\":0.49696656999999999637651626471779309213161468505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":5494261,\"end\":5494390,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5495086,\"end\":5496867,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that concludes the questions in relation to your first placement at Cardross Park.\",\"start\":5497499,\"end\":5503309,\"confidence\":0.92249787000000005310340611686115153133869171142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The next one will be for the Rye Hill Hostel in Dunoon.\",\"start\":5504597,\"end\":5507286,\"confidence\":0.9422762000000000082167161963297985494136810302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember you saying that you don't fully remember this placement, so just try to answer each question as you can.\",\"start\":5508832,\"end\":5515482,\"confidence\":0.78371995999999999327201294363476336002349853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think we went to school there.\",\"start\":5515546,\"end\":5517196,\"confidence\":0.87500540000000004425828592502512037754058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You think you went to school there?\",\"start\":5518069,\"end\":5519074,\"confidence\":0.79833370000000003496865019769757054746150970458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Aye, so I think it was run by the Christians and they were taking me to the church and my mum phoned up and she said no, she needs to go to chapel, so the lady was said to take me to chapel She says, oh, Mum, I don't like me going to chapel.\",\"start\":5519463,\"end\":5539285,\"confidence\":0.7714716999999999824666474523837678134441375732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, well, I'm a Catholic, so I'm going to chapel.\",\"start\":5539398,\"end\":5543158,\"confidence\":0.85657923999999996400589452605345286428928375244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I ended up, I went to the church.\",\"start\":5544761,\"end\":5546349,\"confidence\":0.78510919999999995155803844681940972805023193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The woman was like, she says, if my man finds out, he'll not be happy.\",\"start\":5548676,\"end\":5553098,\"confidence\":0.61959213000000001869693733169697225093841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so it was Rye Hill Hospital.\",\"start\":5554357,\"end\":5559728,\"confidence\":0.828635699999999975062792145763523876667022705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember the location?\",\"start\":5562184,\"end\":5563024,\"confidence\":0.85254054999999995256843021707027219235897064208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Dundee?\",\"start\":5564527,\"end\":5564947,\"confidence\":0.74361869999999996583284200823982246220111846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was it?\",\"start\":5566075,\"end\":5566591,\"confidence\":0.80718464000000000879708750289864838123321533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was that Dundee?\",\"start\":5569138,\"end\":5571345,\"confidence\":0.8779915000000000357971430275938473641872406005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":5571394,\"end\":5571474,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, Dundee, Dunoon.\",\"start\":5571957,\"end\":5573375,\"confidence\":0.75830096000000002387508857282227836549282073974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, I went out to school there.\",\"start\":5574357,\"end\":5576387,\"confidence\":0.83098006000000002035932311628130264580249786376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember how old you were when you went to there?\",\"start\":5576709,\"end\":5578829,\"confidence\":0.89051950000000001939071125889313407242298126220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry.\",\"start\":5578965,\"end\":5579032,\"confidence\":0.50921240000000000947011358221061527729034423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, wait a minute.\",\"start\":5579134,\"end\":5580216,\"confidence\":0.656188400000000005007905201637186110019683837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there.\",\"start\":5582206,\"end\":5587704,\"confidence\":0.86510450000000005399414249041001312434673309326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair.\",\"start\":5588368,\"end\":5598733,\"confidence\":0.66300020000000003950191285184700973331928253173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What type of setting was it at Ryhill?\",\"start\":5600766,\"end\":5603119,\"confidence\":0.91209949999999995196020563525962643325328826904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know, I can't even mind much of that, that one.\",\"start\":5605904,\"end\":5609021,\"confidence\":0.556569300000000044548187361215241253376007080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't think I was in that long.\",\"start\":5609069,\"end\":5610409,\"confidence\":0.6343625999999999987011278790305368602275848388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You don't think you was in there long?\",\"start\":5611233,\"end\":5612186,\"confidence\":0.687147139999999989612433637375943362712860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":5612622,\"end\":5613606,\"confidence\":0.62718269999999998187689698170288465917110443115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if that's when my sister never got married or mine or whatever.\",\"start\":5616593,\"end\":5623950,\"confidence\":0.51858789999999999054125510156154632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh, what we have is that you went to, uh, Ryhill.\",\"start\":5625091,\"end\":5627822,\"confidence\":0.8695912999999999559719299213611520826816558837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months.\",\"start\":5628303,\"end\":5638424,\"confidence\":0.88843320000000003400231207706383429467678070068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there?\",\"start\":5638520,\"end\":5649071,\"confidence\":0.87454902999999994950286463790689595043659210205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember much about that one.\",\"start\":5649536,\"end\":5651094,\"confidence\":0.638196769999999968803194860811345279216766357421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":5651286,\"end\":5652555,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Remember, these questions are all in relation to Rye Hospital.\",\"start\":5653133,\"end\":5655975,\"confidence\":0.84449410000000002529674247853108681738376617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you can't remember, you can't remember.\",\"start\":5656244,\"end\":5658030,\"confidence\":0.494715999999999989089616292403661645948886871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Don't worry too much.\",\"start\":5658271,\"end\":5660037,\"confidence\":0.710710469999999983059524311101995408535003662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel?\",\"start\":5668287,\"end\":5674258,\"confidence\":0.89895069999999999144080220503383316099643707275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was, sorry, going to school, getting up to school now.\",\"start\":5685686,\"end\":5688804,\"confidence\":0.52954080000000003369819978615851141512393951416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even mean\\u2014 I can't even remember the surroundings of the rooms that I'm at.\",\"start\":5691713,\"end\":5695604,\"confidence\":0.7161986000000000185394810614525340497493743896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With the situation, whether I just kind of get that through my head.\",\"start\":5696380,\"end\":5700480,\"confidence\":0.84517629999999999146353957257815636694431304931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I might come in here, but it's just not appealing enough.\",\"start\":5700910,\"end\":5704570,\"confidence\":0.92454709999999995506669847600278444588184356689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think if that much happened, I think I could write a book, you know what I mean?\",\"start\":5705630,\"end\":5713310,\"confidence\":0.60725134999999996754382891595014370977878570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5713310,\"end\":5714570,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you just can't, you can't remember the surroundings?\",\"start\":5714570,\"end\":5716400,\"confidence\":0.67344539999999997181845401428290642797946929931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just can't remember that one.\",\"start\":5716470,\"end\":5718250,\"confidence\":0.58734392999999995854665257866145111620426177978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's obviously\\u2014 Do you remember how the staff and the other children treated you when you was here?\",\"start\":5718250,\"end\":5723830,\"confidence\":0.7709110999999999602749767291243188083171844482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't even That's fine.\",\"start\":5723830,\"end\":5728653,\"confidence\":0.477461729999999973106383777121664024889469146728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations?\",\"start\":5730637,\"end\":5743763,\"confidence\":0.66044795999999994506879374966956675052642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I know, you know, I can't even mind that much yet at all.\",\"start\":5746057,\"end\":5749570,\"confidence\":0.51030344000000005255657242742017842829227447509765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5750005,\"end\":5750794,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you I don't really know how long I was in there, so I don't really know.\",\"start\":5751213,\"end\":5755622,\"confidence\":0.6139020299999999874529521548538468778133392333984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5760157,\"end\":5766015,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It must have been all right in that place for me, but I don't think that was a long-term place.\",\"start\":5771869,\"end\":5779172,\"confidence\":0.6281790000000000429025703851948492228984832763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":5779534,\"end\":5779936,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":5786652,\"end\":5800347,\"confidence\":0.708617700000000017013235265039838850498199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you suffer any immediate effects, um, during your time at Ryhill Hospital?\",\"start\":5809134,\"end\":5813954,\"confidence\":0.74504775000000000861888338477001525461673736572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour?\",\"start\":5814002,\"end\":5821905,\"confidence\":0.724517599999999983850784701644442975521087646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't remember anything.\",\"start\":5822132,\"end\":5823702,\"confidence\":0.6459039399999999542245632255799137055873870849609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"That one, honestly, that's fine.\",\"start\":5823766,\"end\":5826226,\"confidence\":0.77624890000000001943902816492482088506221771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's just a total blank.\",\"start\":5832210,\"end\":5833644,\"confidence\":0.625567399999999995685584508464671671390533447265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5834273,\"end\":5834740,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I know I was in somewhere up there, but I just can't\\u2014 I mean, getting out to the school, and one time there was an incident in the school.\",\"start\":5834853,\"end\":5843457,\"confidence\":0.65219609999999994531805214137420989573001861572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember what happened, but I think the police came or something like that.\",\"start\":5843538,\"end\":5847485,\"confidence\":0.72549059999999998549213842125027440488338470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can mind of that, but that's all I can mind of at the moment.\",\"start\":5847888,\"end\":5850966,\"confidence\":0.70796720000000001871143240350647829473018646240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was somebody's birthday or something like that, and I think we probably ignored that.\",\"start\":5857568,\"end\":5861759,\"confidence\":0.49319062000000002399247023276984691619873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was someone else.\",\"start\":5861856,\"end\":5862924,\"confidence\":0.76268919999999995606998481889604590833187103271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But for anything else, I can't even mind that actually staying in that place.\",\"start\":5873827,\"end\":5879280,\"confidence\":0.4740246200000000076357764555723406374454498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, it's just a total blank.\",\"start\":5879924,\"end\":5882079,\"confidence\":0.559970199999999973528019836521707475185394287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":5883363,\"end\":5884933,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine, don't worry.\",\"start\":5885824,\"end\":5888446,\"confidence\":0.7870225299999999979405629346729256212711334228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that.\",\"start\":5889980,\"end\":5898656,\"confidence\":0.52473855000000002579696456450619734823703765869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So obviously if you can't remember, and that's you answering to the best of your ability and being as honest as possible, so don't worry about it.\",\"start\":5898753,\"end\":5908115,\"confidence\":0.6733221400000000134156152853392995893955230712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again.\",\"start\":5908182,\"end\":5924506,\"confidence\":0.92443675000000002928146614067372865974903106689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So one second.\",\"start\":5925831,\"end\":5929223,\"confidence\":0.68523169999999999912887460595811717212200164794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to that place, I've only been in that a night, and I went back to Cardross Park.\",\"start\":5931673,\"end\":5937013,\"confidence\":0.75543780000000004815063903151894919574260711669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because I've went to the Cardross Park.\",\"start\":5939118,\"end\":5942024,\"confidence\":0.66641855000000005393445690060616470873355865478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's all I can remember much about it.\",\"start\":5942653,\"end\":5944913,\"confidence\":0.8208201999999999998181010596454143524169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"From what we got on file is that you was, um, that you entered Cardross Park on June 13th, 1978, and it was until the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right?\",\"start\":5949220,\"end\":5967455,\"confidence\":0.92910020000000004269935516276746056973934173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right.\",\"start\":5967519,\"end\":5967906,\"confidence\":0.56647502999999999051539134597987867891788482666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I think I was only in there a week, maybe, at the most.\",\"start\":5967986,\"end\":5972655,\"confidence\":0.84614250000000001961097950697876513004302978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know how long I was in there, um, because I just don't seem to mind the place.\",\"start\":5972751,\"end\":5978959,\"confidence\":0.71065617000000003145032678730785846710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, do you remember?\",\"start\":5979586,\"end\":5981341,\"confidence\":0.80267020000000000035100811146548949182033538818359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even mind that one for some reason.\",\"start\":5981502,\"end\":5984016,\"confidence\":0.69115340000000002884661398638854734599590301513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's okay, don't worry about it.\",\"start\":5984096,\"end\":5986207,\"confidence\":0.6812833499999999542495743298786692321300506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So this is the next following questions again.\",\"start\":5986255,\"end\":5988978,\"confidence\":0.87233989999999994591206586846965365111827850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are in relation to your second admission into Cardross Park.\",\"start\":5990070,\"end\":5997115,\"confidence\":0.92652599999999996072119756718166172504425048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you recall how long you were there for in your second admission to Cardross?\",\"start\":6001531,\"end\":6005590,\"confidence\":0.93651443999999994804994685182464309036731719970703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"A couple of years, because you were only allowed\\u2014 they were supposed to be there for 6 weeks, but they says I was that good that they kept me.\",\"start\":6005978,\"end\":6015124,\"confidence\":0.53226994999999999169659758990746922791004180908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And let me go to school.\",\"start\":6016999,\"end\":6018303,\"confidence\":0.7013030000000000097060137704829685389995574951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were supposed to be there for 6 weeks, but what happened?\",\"start\":6019317,\"end\":6021345,\"confidence\":0.5129213299999999531308958466979674994945526123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry, they kept me because\\u2014 and let me go to school.\",\"start\":6021409,\"end\":6024832,\"confidence\":0.62570669999999994903561173487105406820774078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm now at an all-girls school in Dunbarton.\",\"start\":6025647,\"end\":6029447,\"confidence\":0.92525310000000005050679874329944141209125518798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":6034681,\"end\":6035208,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a few sentences, what was ordinary day life like?\",\"start\":6035357,\"end\":6039762,\"confidence\":0.87568129999999999579785026071476750075817108154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"On your second admission to Cardwell Park Assessment Centre?\",\"start\":6041179,\"end\":6044760,\"confidence\":0.9334843999999999919481297183665446937084197998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch.\",\"start\":6045069,\"end\":6064435,\"confidence\":0.763708199999999948204276734031736850738525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That already had something we made, you know what I mean?\",\"start\":6066317,\"end\":6069480,\"confidence\":0.8260975999999999874745526540209539234638214111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She was just telling\\u2014 she's just gonna have to go to a training team, I think.\",\"start\":6070150,\"end\":6073870,\"confidence\":0.8580766300000000068592953539337031543254852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think one of the women had wanted to take me home with them, but she wasn't allowed.\",\"start\":6073870,\"end\":6077190,\"confidence\":0.5477033000000000040330405681743286550045013427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So I said, that wasn't that bad, you know what I mean?\",\"start\":6078410,\"end\":6081230,\"confidence\":0.4820145399999999913376313998014666140079498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6081230,\"end\":6082430,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And this is\\u2014 oh, you can't go if you're not allowed to take\\u2014 but that's not allowed.\",\"start\":6082430,\"end\":6086990,\"confidence\":0.8073949000000000264520849668770097196102142333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Has him wanted to take you home?\",\"start\":6087630,\"end\":6088870,\"confidence\":0.894390000000000018332002582610584795475006103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is he like wanted to like adopt you full time?\",\"start\":6088870,\"end\":6090840,\"confidence\":0.865019100000000040751046981313265860080718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what happened, but she was wanting to keep me in there.\",\"start\":6091190,\"end\":6094290,\"confidence\":0.8019598999999999477950041182339191436767578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":6096080,\"end\":6097440,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you, Peratory, for me.\",\"start\":6097440,\"end\":6099250,\"confidence\":0.93047559999999995827835164163843728601932525634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Actually, you know, there was more to that, but I was angry and I couldn't talk about things, do you know what I mean?\",\"start\":6101740,\"end\":6109710,\"confidence\":0.72031089999999997619539726656512357294559478759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to keep all that in, but my uncle knew that.\",\"start\":6109950,\"end\":6112940,\"confidence\":0.7709942499999999920845539236324839293956756591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't want them to speak about it.\",\"start\":6112940,\"end\":6115430,\"confidence\":0.70513389999999998014601487739128060638904571533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't like, because I didn't know what would happen, do you know what I mean?\",\"start\":6115700,\"end\":6119180,\"confidence\":0.85027342999999999673121919840923510491847991943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6119180,\"end\":6120140,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, and my auntie says that he would get to jail, but it ended up, and they ended up with he died before he even went to court.\",\"start\":6120140,\"end\":6127890,\"confidence\":0.61820419999999998150741475910763256251811981201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14.\",\"start\":6127890,\"end\":6136330,\"confidence\":0.71040449999999999430855268656159751117229461669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said about him, and I says, and I says, she tellt me nothin'.\",\"start\":6136330,\"end\":6140210,\"confidence\":0.6871150999999999786638227305957116186618804931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, I blame her, which I did.\",\"start\":6140210,\"end\":6142930,\"confidence\":0.53003940000000004939550990457064472138881683349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I always blamed her because she never\\u2014 she tellt me nothin'.\",\"start\":6142930,\"end\":6146500,\"confidence\":0.7158329500000000233939090321655385196208953857421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And he would get to jail, do you know what I mean?\",\"start\":6146990,\"end\":6149190,\"confidence\":0.56506409999999995807939967562560923397541046142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And me at that age, I didn't know that.\",\"start\":6149190,\"end\":6151290,\"confidence\":0.6109598000000000528331156601780094206333160400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, tell him to\\u2014 yeah, you know what I mean?\",\"start\":6151573,\"end\":6153967,\"confidence\":0.6609553999999999707171127738547511398792266845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She was an adult and I was a wee'un.\",\"start\":6154145,\"end\":6156055,\"confidence\":0.660302460000000035478251447784714400768280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew.\",\"start\":6156734,\"end\":6166646,\"confidence\":0.86290115000000000566870994589407928287982940673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they went, well, shut your sail, you can tell the police if you want, but Uncle Jim's going to go to the jail.\",\"start\":6168212,\"end\":6173981,\"confidence\":0.488476599999999983037213269199128262698650360107421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, right, well, I'm not bothered, I'm the one who asked him but he done it to a few in my family, so it was a\\u2014 but he died before it would get to court or anything like that, then happened, you know what I mean?\",\"start\":6174061,\"end\":6189820,\"confidence\":0.51032630000000001047055775416083633899688720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6190450,\"end\":6190890,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And it was because it was my mum's brother and all that, wouldn't it have helped?\",\"start\":6190890,\"end\":6194730,\"confidence\":0.6306454500000000518156184625695459544658660888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean?\",\"start\":6195970,\"end\":6202890,\"confidence\":0.7556323400000000134468791657127439975738525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was her brother, so I don't know.\",\"start\":6202890,\"end\":6204490,\"confidence\":0.773756600000000016592593965469859540462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre?\",\"start\":6233783,\"end\":6240920,\"confidence\":0.846729040000000043875161281903274357318878173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen.\",\"start\":6241257,\"end\":6252291,\"confidence\":0.7330313299999999809841710884938947856426239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it was, and I'd go to him at the weekends you know what I mean?\",\"start\":6253509,\"end\":6256705,\"confidence\":0.849699699999999946697926134220324456691741943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6260980,\"end\":6261190,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him.\",\"start\":6261481,\"end\":6266153,\"confidence\":0.75007809999999996986019823452807031571865081787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that's how I kept it all 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one.\",\"start\":6298092,\"end\":6301040,\"confidence\":0.7886471999999999926700411378988064825534820556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but I had to show my towel anyway.\",\"start\":6301942,\"end\":6304116,\"confidence\":0.6980226000000000485812279293895699083805084228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I says, I ended up eventually done it.\",\"start\":6304197,\"end\":6306535,\"confidence\":0.66238790000000002944346988442703150212764739990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to show them it.\",\"start\":6306875,\"end\":6307521,\"confidence\":0.7217094299999999851280563234467990696430206298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, of course.\",\"start\":6315030,\"end\":6316591,\"confidence\":0.472816499999999972914110912824980914592742919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful?\",\"start\":6318104,\"end\":6332285,\"confidence\":0.53447100000000002939515297839534468948841094970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6333115,\"end\":6333431,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, I think that's\\u2014 Oh, they had a wee parrot and I was saying the F word and it started saying it.\",\"start\":6334550,\"end\":6345609,\"confidence\":0.5398474300000000170030034496448934078216552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Say that again.\",\"start\":6346221,\"end\":6346688,\"confidence\":0.67834000000000005403677505455561913549900054931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They had a wee parrot and it kept doing the stairs when I was polishing the stairs, eh, and used to go F, F-U-C-K, to the wee parrot and the parrot started saying it.\",\"start\":6348507,\"end\":6361903,\"confidence\":0.74441769999999995999218072029179893434047698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I think I was a wee babbo, you know.\",\"start\":6365982,\"end\":6368484,\"confidence\":0.76998160000000004377085360829369165003299713134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What would you say the difference\\u2014 what was the difference at this placement compared to your placement at the other settings?\",\"start\":6386975,\"end\":6394452,\"confidence\":0.90561199999999997256594497230253182351589202880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So this is in relation\\u2014 a lot better.\",\"start\":6394598,\"end\":6398014,\"confidence\":0.8166950299999999884903445490635931491851806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was a lot better the second time around.\",\"start\":6398641,\"end\":6401570,\"confidence\":0.95439803999999994754688259490649215877056121826171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, yes.\",\"start\":6401634,\"end\":6403581,\"confidence\":0.8412497599999999575715037281042896211147308349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is it?\",\"start\":6404450,\"end\":6404772,\"confidence\":0.71855484999999996720276840278529562056064605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They all knew me then.\",\"start\":6405319,\"end\":6406172,\"confidence\":0.77027599999999996072119756718166172504425048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Say that again.\",\"start\":6407400,\"end\":6407850,\"confidence\":0.67834000000000005403677505455561913549900054931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They all knew you?\",\"start\":6410040,\"end\":6410966,\"confidence\":0.76093250000000001165290086646564304828643798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They all knew me.\",\"start\":6411112,\"end\":6412022,\"confidence\":0.702142700000000008486722435918636620044708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, aye.\",\"start\":6412184,\"end\":6412412,\"confidence\":0.6123007499999999492246161025832407176494598388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, I do apologise.\",\"start\":6412655,\"end\":6413451,\"confidence\":0.6926866000000000411773726227693259716033935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I even go in with that woman I didn't like either, previous days.\",\"start\":6413630,\"end\":6416408,\"confidence\":0.84256279999999994512194234630442224442958831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She did it with just it.\",\"start\":6417262,\"end\":6418323,\"confidence\":0.715153200000000044411763155949302017688751220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know, I don't know what she did.\",\"start\":6418666,\"end\":6420037,\"confidence\":0.51410043000000005264382707537151873111724853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I don't know what happened to us, but we were all right after that, the second time.\",\"start\":6420135,\"end\":6424610,\"confidence\":0.5644565999999999750258439235039986670017242431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She wasn't there anymore when you went for the second time?\",\"start\":6429399,\"end\":6431686,\"confidence\":0.7638075399999999515188164878054521977901458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, maybe she 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all.\",\"start\":6484129,\"end\":6489421,\"confidence\":0.7426522399999999635156200383789837360382080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if I remember.\",\"start\":6489501,\"end\":6491442,\"confidence\":0.5963368399999999791560867379303090274333953857421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I could phone, like, you know, but I just can't even I kind of get it.\",\"start\":6491506,\"end\":6495229,\"confidence\":0.77053819999999995093986626670812256634235382080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could I get a wee break?\",\"start\":6498090,\"end\":6498850,\"confidence\":0.85258292999999996109039557268260978162288665771484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You know, go to the toilet?\",\"start\":6498915,\"end\":6499998,\"confidence\":0.52789253000000002646885377544094808399677276611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of 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time.\",\"start\":6505220,\"end\":6508118,\"confidence\":0.7314142599999999827531382834422402083873748779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":6508199,\"end\":6508458,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"All right, thanks.\",\"start\":6508766,\"end\":6510062,\"confidence\":0.58278569999999996209538721814169548451900482177734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you.\",\"start\":6510143,\"end\":6510742,\"confidence\":0.85296479999999996746140595860197208821773529052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, you're welcome too, though.\",\"start\":6511131,\"end\":6512200,\"confidence\":0.92209379999999996346815578363020904362201690673828125}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-05 14:53:17 where `recording_id` = 3262) at 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/home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array) #32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput)) #40 {main} [previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array) #2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array) #5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array) #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection)) #7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array) #8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle() #9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false) #18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array) #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire() #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions)) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions)) #26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions)) #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default') #28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle() #29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array) #34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #37 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #38 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #41 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput)) #42 {main} "} [2026-08-05 14:53:30] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3261 [2026-08-05 14:54:07] production.DEBUG: CheckTranscriptionStatusJob: recording 3262 → AssemblyAI status=completed (check #0) [2026-08-05 14:54:07] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:01]: Hello? [B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15/08/68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, which is your email address? Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? [A 03:38]: Yes. [B 03:39]: Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother who's just— [A 05:16]: my twin. [B 05:19]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home. No. And where was your family home? What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said, take her away, I can't control her. So that's— she had schizophrenia, so that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well nor that, all that, kiddin'. My dad was an alcoholic as well. Mm-hmm. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the day that I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? [A 09:30]: Yeah. [B 09:30]: And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? 13. [A 10:09]: Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff park, was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going like, tell me do handstands. Eh, I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I said I've not got my pants on. So he said, so that was made to polish a pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, we'll try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now, you know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— the pronunciation, but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for? It seems as though you would have been in Cowder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem. Where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae mem that one. I don't know if that was the one that I ran away from. I did run away from one of them because the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 40 a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room She wouldn't have committed suicide. No, come on, my gran and that sat the tailor room through it. But so they had to tell the teachers about the women that was here. Yeah, it was not— I don't think it was a good time I had done that, dear, right enough. [B 23:52]: That's— that's— I'll just hold on one moment while I just catch up on the notes, Theresa. Right, apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff, were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abuser would say, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could thank you, do you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was— I never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine. Don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. Yeah, okay, that's fine. Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. than it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this and this now. [B 35:44]: What immediate effects did you experience? [A 35:47]: Oh, I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle, because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, that is gnaehandant. [B 41:56]: It is, unfortunately. I don't know. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardwell Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution set of questions completed for Calderhouse. We're going to now move on to Balnah Craig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? For Balmer Craig School. [A 43:27]: I went to school there, I know. I think my school was in that building. Yeah, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: Whatever you call it. [B 43:45]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balnahcraig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balnahcraig? [A 46:02]: That was— I did have a room in my cell there. I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school? [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we actually had her back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And, uh, but we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based in Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, sorry, Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? [B 51:31]: Yeah. [A 51:37]: I thought it was my birthday. Last Christmas, I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes. [A 51:48]: That was the one. I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me, you know what I mean, because I'd stuck up. They were all waiting for me at the train station, so I managed to go on the train and I was saying, bye. It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how were, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were, except, except obviously for the— Yeah. [B 54:27]: Was there any rules, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in them, do you know what I mean? Yeah, but everybody was going to be doing— but I wasn't even gonna be doing it with me anyway, do you know what I mean? So I don't know if that'd be actually abused or not. [B 56:35]: That's fine. Um, so, and that was in relation to physical abuse. And looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know, but then, puttin' the clothes within ya spoilt ya, spoilt ya up. [B 58:41]: So just to confirm, that was the teacher was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't have slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names in a canny because we stayed in a house one night and it was broken and we did a toast and egg the next day and, you know, the egg was black. [B 60:48]: Yeah. [A 60:49]: Oh my God, I said, I said, I was so hungry I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but I says the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balnacraig? [A 64:40]: Oh no, no. [B 64:41]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnah Craig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, eh, I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Turkey, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to 1. [A 69:15]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: Aha, I was placed in it. And they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt I'll be getting the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. [B 70:20]: That was the thing. They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:28]: I think I was cheeky to her, or she would annoy me, or I would annoy her, and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was a punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for a gadroo half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? Okay. No, no, no problem. [A 74:50]: No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for Cardross, for the first time of you being there, did you experience— did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over, so Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would volunteer, but because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. 1994. Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them. Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning when we started talking about Balnakrieg, you mentioned that you kept getting caught for absconding, do you know, for running away? Could you try to remember at least one of the times you ran away and what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back in the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to get a bit lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that's just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they'd be taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because they're going to stroke you. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: Oh, it came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually been told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, do you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? [B 88:48]: Yeah. [A 88:49]: I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just phoned the paper up. I don't know who got that to come in, but they got that psychologist and I just phoned the paper up. I said, I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would I do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. [A 90:14]: Sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians, and they were taking me to the church, and my mum phoned up and she said no, she needs to go to chapel. So the lady was said to take me to chapel, She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up— I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee, was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school. Now I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember that one, honestly. [B 97:05]: That's fine. [A 97:12]: It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and you— that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 10th, 1978, and it was until— it was till the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that with how I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would have gone to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, fuck yourself, you can tell the police if you want, but Uncle Jim's going to jail. I says, right, well, I'm not bothered, I'm the one who asked him. But he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— oh, the wee parrot, and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: The wee parrot, and it kept doing the stairs when I was polishing the stairs, and used to go F, F-U-C-K, to the wee parrot, and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `formatted_transcript` = [A 00:01]: Hello? [B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15/08/68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, which is your email address? Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? [A 03:38]: Yes. [B 03:39]: Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother who's just— [A 05:16]: my twin. [B 05:19]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home. No. And where was your family home? What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said, take her away, I can't control her. So that's— she had schizophrenia, so that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well nor that, all that, kiddin'. My dad was an alcoholic as well. Mm-hmm. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the day that I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? [A 09:30]: Yeah. [B 09:30]: And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? 13. [A 10:09]: Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff park, was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going like, tell me do handstands. Eh, I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I said I've not got my pants on. So he said, so that was made to polish a pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, we'll try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now, you know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— the pronunciation, but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for? It seems as though you would have been in Cowder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem. Where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae mem that one. I don't know if that was the one that I ran away from. I did run away from one of them because the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 40 a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room She wouldn't have committed suicide. No, come on, my gran and that sat the tailor room through it. But so they had to tell the teachers about the women that was here. Yeah, it was not— I don't think it was a good time I had done that, dear, right enough. [B 23:52]: That's— that's— I'll just hold on one moment while I just catch up on the notes, Theresa. Right, apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff, were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abuser would say, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could thank you, do you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was— I never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine. Don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. Yeah, okay, that's fine. Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. than it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this and this now. [B 35:44]: What immediate effects did you experience? [A 35:47]: Oh, I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle, because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, that is gnaehandant. [B 41:56]: It is, unfortunately. I don't know. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardwell Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution set of questions completed for Calderhouse. We're going to now move on to Balnah Craig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? For Balmer Craig School. [A 43:27]: I went to school there, I know. I think my school was in that building. Yeah, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: Whatever you call it. [B 43:45]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balnahcraig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balnahcraig? [A 46:02]: That was— I did have a room in my cell there. I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school? [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we actually had her back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And, uh, but we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based in Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, sorry, Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? [B 51:31]: Yeah. [A 51:37]: I thought it was my birthday. Last Christmas, I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes. [A 51:48]: That was the one. I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me, you know what I mean, because I'd stuck up. They were all waiting for me at the train station, so I managed to go on the train and I was saying, bye. It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how were, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were, except, except obviously for the— Yeah. [B 54:27]: Was there any rules, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in them, do you know what I mean? Yeah, but everybody was going to be doing— but I wasn't even gonna be doing it with me anyway, do you know what I mean? So I don't know if that'd be actually abused or not. [B 56:35]: That's fine. Um, so, and that was in relation to physical abuse. And looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know, but then, puttin' the clothes within ya spoilt ya, spoilt ya up. [B 58:41]: So just to confirm, that was the teacher was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't have slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names in a canny because we stayed in a house one night and it was broken and we did a toast and egg the next day and, you know, the egg was black. [B 60:48]: Yeah. [A 60:49]: Oh my God, I said, I said, I was so hungry I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but I says the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balnacraig? [A 64:40]: Oh no, no. [B 64:41]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnah Craig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, eh, I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Turkey, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to 1. [A 69:15]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: Aha, I was placed in it. And they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt I'll be getting the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. [B 70:20]: That was the thing. They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:28]: I think I was cheeky to her, or she would annoy me, or I would annoy her, and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was a punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for a gadroo half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? Okay. No, no, no problem. [A 74:50]: No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for Cardross, for the first time of you being there, did you experience— did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over, so Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would volunteer, but because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. 1994. Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them. Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning when we started talking about Balnakrieg, you mentioned that you kept getting caught for absconding, do you know, for running away? Could you try to remember at least one of the times you ran away and what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back in the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to get a bit lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that's just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they'd be taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because they're going to stroke you. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: Oh, it came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually been told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, do you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? [B 88:48]: Yeah. [A 88:49]: I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just phoned the paper up. I don't know who got that to come in, but they got that psychologist and I just phoned the paper up. I said, I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would I do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. [A 90:14]: Sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians, and they were taking me to the church, and my mum phoned up and she said no, she needs to go to chapel. So the lady was said to take me to chapel, She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up— I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee, was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school. Now I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember that one, honestly. [B 97:05]: That's fine. [A 97:12]: It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and you— that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 10th, 1978, and it was until— it was till the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that with how I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would have gone to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, fuck yourself, you can tell the police if you want, but Uncle Jim's going to jail. I says, right, well, I'm not bothered, I'm the one who asked him. But he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— oh, the wee parrot, and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: The wee parrot, and it kept doing the stairs when I was polishing the stairs, and used to go F, F-U-C-K, to the wee parrot, and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hello?","start":1138,"end":1314,"confidence":0.643008800000000046992454372229985892772674560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hello, am I through to Theresa Sinclair?","start":2516,"end":4616,"confidence":0.8581052000000000123947074825991876423358917236328125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":5145,"end":5418,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hi Theresa, it's James calling from MMA Legal.","start":5963,"end":8303,"confidence":0.916221399999999963625896270968951284885406494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"How are you today?","start":8367,"end":8848,"confidence":0.87185349999999994796695546028786338865756988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"You okay?","start":8912,"end":9185,"confidence":0.74388949999999998130562062215176410973072052001953125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm fine.","start":9313,"end":9938,"confidence":0.79995965999999996132174828744609840214252471923828125},{"sentiment":"POSITIVE","speaker":"B","text":"Good to hear.","start":10756,"end":11333,"confidence":0.94732547000000000281261236523278057575225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just before I continue with the call, I just need to ask you 3 questions for data protection purposes.","start":11974,"end":15870,"confidence":0.85521499999999994745536469054059125483036041259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you confirm for me your date of birth, please, Theresa?","start":16447,"end":18707,"confidence":0.9356980999999999770722070024930872023105621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"15\/08\/68.","start":19252,"end":20711,"confidence":0.62572706000000000159388946485705673694610595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Your postal address for me, please?","start":21897,"end":23404,"confidence":0.9061380999999999463767608176567591726779937744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"98 Main Street, Lanarkstown.","start":24077,"end":26081,"confidence":0.7485562999999999522771076954086311161518096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and then can you also confirm for me either your email address or your mobile number, please?","start":27647,"end":32130,"confidence":0.9060314000000000422829771196120418608188629150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, I think I'll give you my daughter's email address.","start":33030,"end":37392,"confidence":0.8328575000000000283506551568279974162578582763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Megan, which is your email address?","start":40395,"end":42981,"confidence":0.89554750000000005183409257369930855929851531982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is it mine or Megan's?","start":43305,"end":45067,"confidence":0.893651250000000008100187187665142118930816650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses.","start":46248,"end":52728,"confidence":0.5002019399999999560435526291257701814174652099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com.","start":53970,"end":67330,"confidence":0.7932027600000000067126393332728184759616851806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it is, um, you've passed data protection now.","start":68190,"end":71050,"confidence":0.75368880000000004759641569762607105076313018798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just for future reference, it is Megan's email address.","start":71050,"end":74790,"confidence":0.91711664000000003849066843031323514878749847412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought that, because I don't really do them emails.","start":74790,"end":78110,"confidence":0.57491380000000003036575435544364154338836669921875},{"sentiment":"POSITIVE","speaker":"B","text":"Of course, that's perfectly understandable.","start":78730,"end":80710,"confidence":0.75659650000000000513722397954552434384822845458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Don't worry about it, Theresa.","start":80710,"end":82710,"confidence":0.6973576500000000510937070430372841656208038330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes.","start":83200,"end":89372,"confidence":0.8917286399999999613186218994087539613246917724609375},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":89838,"end":91348,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist.","start":91669,"end":104254,"confidence":0.91823299999999996590105411087279208004474639892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I will guide you through the questions in order.","start":104964,"end":106640,"confidence":0.78829395999999996025309201286290772259235382080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break.","start":106897,"end":115784,"confidence":0.75336974999999994917487811108003370463848114013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete.","start":118681,"end":126194,"confidence":0.8396624999999999783284465593169443309307098388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Right.","start":126730,"end":127163,"confidence":0.56647502999999999051539134597987867891788482666015625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":127581,"end":128337,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So just before we begin, there are 12 stages to the witness statement.","start":130201,"end":134477,"confidence":0.90108869999999996469597363102366216480731964111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"One being opening and consent.","start":135103,"end":136671,"confidence":0.83910483000000002373752749917912296950817108154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Two being your personal background and entry into care.","start":137043,"end":139731,"confidence":0.83738064999999994864054997378843836486339569091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm.","start":140201,"end":150921,"confidence":0.91643759999999996335162677496555261313915252685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5.","start":152700,"end":160658,"confidence":0.8975718599999999991467802828992716968059539794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So just so you are aware, these questions will be repeated to you 5 times for each individual institution.","start":160706,"end":169781,"confidence":0.85699110000000000564313040740671567618846893310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"We then have The next part, which is people involved, reporting, and institutional knowledge.","start":172855,"end":178343,"confidence":0.85559492999999997575599763877107761800289154052734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll ask this once we've gone through each institution.","start":178455,"end":181955,"confidence":0.8980169000000000067984728957526385784149169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And movement between placements and leaving care.","start":182694,"end":185198,"confidence":0.86482983999999996083118958267732523381710052490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then it's the impact of the experience of care as a whole.","start":185680,"end":189244,"confidence":0.72938570000000002568896206867066211998462677001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Then 9 would be any support and treatment.","start":189998,"end":192230,"confidence":0.85112419999999999742357204013387672603130340576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"10, the evidence and support information.","start":192567,"end":194718,"confidence":0.86465519999999995715000977725139819085597991943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"11 goes through previous claims applications or payments that you may or may not have received already.","start":195393,"end":200899,"confidence":0.849236850000000043081627154606394469738006591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then reason 12 being the reason reasoning for applying.","start":201654,"end":205130,"confidence":0.88606185000000003970654915974591858685016632080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So we will begin with the opening and consent.","start":206670,"end":211281,"confidence":0.90038865999999995182179191033355891704559326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you comfortable and happy to continue with the witness statement today?","start":212630,"end":216020,"confidence":0.79107976000000002070322580038919113576412200927734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":218420,"end":218533,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you need anyone with you, a break, or any other further adjustments?","start":219102,"end":222824,"confidence":0.899328899999999986647480909596197307109832763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"If you ever hear silence on my end of the phone, it's just me typing up the notes.","start":229533,"end":233575,"confidence":0.61511152999999996193736251370864920318126678466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"All right.","start":233639,"end":233736,"confidence":0.489670160000000020961152813470107503235340118408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence?","start":235714,"end":242070,"confidence":0.92376869999999999816253648532438091933727264404296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":243000,"end":243209,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":243838,"end":244661,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Now, Theresa, we're just going to go into the personal background and the entry into care.","start":244984,"end":250550,"confidence":0.84418607000000001061579268935020081698894500732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you just tell me, where did you grow up and who lived with you before you went into care?","start":251098,"end":255352,"confidence":0.86406609999999994808916881083860062062740325927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, my mum, dad, my sister.","start":259540,"end":261502,"confidence":0.67672140000000002846292090907809324562549591064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"My brother, my twin brother, and my other two sisters were married.","start":264729,"end":273982,"confidence":0.88543325999999999975642595018143765628337860107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So we were put in a home for droguies, I think it was supposed to be.","start":281851,"end":287784,"confidence":0.8203508999999999939944927973556332290172576904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, my sister went, she went to Aunt Mandy's just to\u2014 yeah, no worries, I'll come back to that shortly before we move on.","start":292318,"end":301063,"confidence":0.6547039999999999526636429436621256172657012939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll just continue with, um, just everything before.","start":301241,"end":305070,"confidence":0.84428979999999997918536109864362515509128570556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So at the moment I've just got like you lived with your mum and dad, your sister, your brother, and then also your twin brother.","start":305249,"end":311318,"confidence":0.73001009999999999511288706344203092157840728759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So does that mean you have two brothers, just to confirm?","start":311415,"end":313929,"confidence":0.9010415000000000507185404785559512674808502197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, one brother.","start":314347,"end":315335,"confidence":0.59180105000000005066596031610970385372638702392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just the one brother who's just\u2014 my twin.","start":315500,"end":317443,"confidence":0.81024002999999999996560973158921115100383758544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home.","start":319211,"end":324751,"confidence":0.7258194700000000221251639231923036277294158935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":329987,"end":330085,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And where was your family home?","start":333531,"end":335157,"confidence":0.68861662999999995182776046931394375860691070556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"What number?","start":340255,"end":340611,"confidence":0.75159925000000005201883368499693460762500762939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, 3.","start":340660,"end":341891,"confidence":0.5679220000000000379003495254437439143657684326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Ben Coit Crescent.","start":342020,"end":342976,"confidence":0.759726459999999992334096532431431114673614501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you spell that for me, please?","start":343397,"end":344790,"confidence":0.827732099999999970663111525936983525753021240234375},{"sentiment":"NEGATIVE","speaker":"B","text":"B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. And that was Crescent, did you say?","start":346400,"end":361770,"confidence":0.54758329999999999504467496080906130373477935791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"What area?","start":365847,"end":368391,"confidence":0.7814438299999999504308334508095867931842803955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Lennoxtown.","start":370048,"end":370612,"confidence":0.56286110000000000308517655867035500705242156982421875},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":372527,"end":373430,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"What was home life like before care?","start":377942,"end":381102,"confidence":0.85746120000000003447127028266550041735172271728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And try to include any relevant family health, education, or social work difficulties that are relevant.","start":381716,"end":388598,"confidence":0.83934264999999996792467982231755740940570831298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"[Speaker:JANE] Well, when I went to the panel, my mum just\u2014 she was no well, so she just said, take her away, I can't control her.","start":391377,"end":398716,"confidence":0.6697473499999999635434733136207796633243560791015625},{"sentiment":"NEGATIVE","speaker":"A","text":"So that's\u2014 she had schizophrenia, so that's how my dad tried to get me kept out.","start":399442,"end":405959,"confidence":0.60508996000000003778751533900504000484943389892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I think I was in Calder Park when my sister's man, he managed to get me out.","start":406298,"end":413702,"confidence":0.78692919999999999536299810642958618700504302978515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was in their care for a wee while, but then I wouldn't go to school, so I was back in again.","start":414688,"end":419124,"confidence":0.49467030000000000722337745173717848956584930419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home?","start":420218,"end":428262,"confidence":0.6889972699999999949938001009286381304264068603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean?","start":429476,"end":443177,"confidence":0.58552784000000002162522605431149713695049285888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"My dad was greeting and that, and so was I greeting.","start":445246,"end":447563,"confidence":0.6895521000000000011453948900452814996242523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"It was just my mum wasn't well.","start":448962,"end":450233,"confidence":0.54096454000000004924686436424963176250457763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't know that at the time, obviously.","start":450314,"end":452421,"confidence":0.550293200000000037874769986956380307674407958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I can all understand it all now, you know what I mean?","start":453370,"end":456951,"confidence":0.536157699999999959317165121319703757762908935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":460616,"end":461401,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And how would you say your education was like before you went into care?","start":465530,"end":468763,"confidence":0.7502457000000000153505652633612044155597686767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was always dogging school.","start":472878,"end":475941,"confidence":0.8034244999999999858886212678044103085994720458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"He was always dodging school.","start":479700,"end":480627,"confidence":0.579685149999999982384224495035596191883087158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":484240,"end":484256,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"And just the way my mum would be no well nor that, all that, kiddin'.","start":484676,"end":488133,"confidence":0.49324339999999999850643916943226940929889678955078125},{"sentiment":"NEGATIVE","speaker":"A","text":"My dad was an alcoholic as well.","start":488214,"end":489959,"confidence":0.819104550000000042331294025643728673458099365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Mm-hmm.","start":492720,"end":493031,"confidence":0.71720773000000004326892621975275687873363494873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"How did you come to enter care?","start":508076,"end":510844,"confidence":0.83239125999999996619038711287430487573146820068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Who made the decision, and were you told the reasons as to why you was going into care?","start":511071,"end":515862,"confidence":0.81705784999999997442188259810791350901126861572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was some panel I went to.","start":517826,"end":519364,"confidence":0.800178199999999950620122035616077482700347900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm trying to think.","start":521661,"end":523207,"confidence":0.7055397599999999602715661239926703274250030517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"In fact, it was in Kilceith.","start":523372,"end":524754,"confidence":0.86869096999999995123431517640710808336734771728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a panel to say if we went to\u2014 that's what I was took, a children's panel.","start":525697,"end":530586,"confidence":0.88511499999999998511412968582590110599994659423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And that's the day that I was getting away, so they took my wee lad there.","start":533038,"end":536836,"confidence":0.76526269999999996240802602187613956630229949951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care?","start":538114,"end":544055,"confidence":0.886351499999999958845364744774997234344482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, I can't remember that much time back.","start":544917,"end":547454,"confidence":0.58642640000000001432312046745209954679012298583984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine, Theresa, don't worry.","start":547600,"end":550267,"confidence":0.7130379700000000209314521271153353154659271240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you have any siblings, Theresa?","start":563474,"end":565939,"confidence":0.8842724600000000378940967493690550327301025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":570040,"end":570088,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And were you separated from any of them during your time in care?","start":570137,"end":573581,"confidence":0.821921169999999978728055793908424675464630126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was away for them all, aye.","start":577213,"end":579446,"confidence":0.61628680000000002348059524592827074229717254638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well.","start":586370,"end":597011,"confidence":0.53238339999999995111323869423358701169490814208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time?","start":600630,"end":605870,"confidence":0.88777110000000003520170821502688340842723846435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"13.","start":609380,"end":609669,"confidence":0.54336583999999998884078422634047456085681915283203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, I felt terrible.","start":609750,"end":610876,"confidence":0.89587300000000003041833451788988895714282989501953125},{"sentiment":"NEGATIVE","speaker":"A","text":"I hated it.","start":611583,"end":612163,"confidence":0.93213456999999999563755181952728889882564544677734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't like it, but I couldn't help it.","start":612388,"end":616023,"confidence":0.7962257999999999835694097782834433019161224365234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I ended up\u2014 I was in a Cardiff park, was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going like, tell me do handstands.","start":616152,"end":637567,"confidence":0.5368634500000000198127736439346335828304290771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, I'm not doing handstands, I was in my nightie.","start":639016,"end":641897,"confidence":0.60504320000000000323581161865149624645709991455078125},{"sentiment":"NEGATIVE","speaker":"A","text":"And I was like, I said, I'm not doing a handstand because I said I've not got my pants on.","start":643520,"end":647274,"confidence":0.5300561999999999773791614643414504826068878173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So he said, so that was made to polish a pair of boots.","start":648780,"end":653320,"confidence":0.830482500000000012363443602225743234157562255859375},{"sentiment":"NEGATIVE","speaker":"A","text":"But I knew that wasn't right at the time, do you know what I mean?","start":654837,"end":657590,"confidence":0.6822248699999999832499497642857022583484649658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I didn't know why he was the boot Yeah, of course.","start":657688,"end":660720,"confidence":0.59789305999999997620619751614867709577083587646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll come back to that once it gets there.","start":660785,"end":663081,"confidence":0.815755840000000009837322068051435053348541259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, the institution questions, we'll try to keep each answer relevant to each question as well, just so we can\u2014 once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care.","start":663355,"end":688429,"confidence":0.8134131000000000000227373675443232059478759765625},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just don't want you to try and get too ahead of yourself, that's all.","start":688750,"end":691589,"confidence":0.52028214999999999879065626373630948364734649658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"But, um, what you could say is very\u2014 it's obviously very important, and it was something we'll go through very soon.","start":691718,"end":697862,"confidence":0.482791899999999996051514017381123267114162445068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded?","start":697958,"end":710375,"confidence":0.771534799999999965081087793805636465549468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll bring you in my medical records.","start":717547,"end":719841,"confidence":0.8290413599999999494372104891226626932621002197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't really know some of the questions you're asking me.","start":720033,"end":723082,"confidence":0.49625187999999997856548361596651375293731689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health.","start":724124,"end":740825,"confidence":0.64553729999999998057091943337582051753997802734375},{"sentiment":"NEGATIVE","speaker":"A","text":"A vulnerable child, probably, because I was abused by my mum's brother.","start":742838,"end":753412,"confidence":0.91695479999999995879278458232874982059001922607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"By your mum's what, sorry?","start":754928,"end":756267,"confidence":0.492845099999999980422416001601959578692913055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum's brother.","start":756622,"end":757493,"confidence":0.76830995000000001926565573739935643970966339111328125},{"sentiment":"NEGATIVE","speaker":"A","text":"And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time..","start":762421,"end":771340,"confidence":0.494204639999999972843625073437578976154327392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And that came up and they came to my house about it because it had happened to his daughter as well.","start":771340,"end":777160,"confidence":0.7784247399999999483810597666888497769832611083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"But he's now passed away, so that's out the question now, you know what I mean?","start":777220,"end":782390,"confidence":0.61481909999999995175556932736071757972240447998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":783060,"end":783300,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now.","start":783300,"end":792620,"confidence":0.49835580000000001543725147712393663823604583740234375},{"sentiment":"NEGATIVE","speaker":"A","text":"But at the time I didn't understand it.","start":792620,"end":794860,"confidence":0.60145450000000000301270119962282478809356689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends.","start":794860,"end":804822,"confidence":0.778917199999999976256503941840492188930511474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I worked up in Campsie Glen.","start":804870,"end":806770,"confidence":0.875427399999999966695440889452584087848663330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'd go out at the weekends.","start":807624,"end":810087,"confidence":0.7803588500000000482970108350855298340320587158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair.","start":811526,"end":821355,"confidence":0.90230049999999994980726114590652287006378173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember the name of that one.","start":822650,"end":824221,"confidence":0.69688969999999994531236779948812909424304962158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, it was a Scouse bit there.","start":824270,"end":825954,"confidence":0.6140873399999999815435103300842456519603729248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Prison.","start":828320,"end":829031,"confidence":0.60146310000000002826681111400830559432506561279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's okay if you can't remember, don't, don't, um, worry yourself too much.","start":831620,"end":835632,"confidence":0.60983379999999998144488699836074374616146087646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's the\u2014 that's concluding the personal background and entry into care.","start":836166,"end":841539,"confidence":0.87884700000000004482814119910472072660923004150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah.","start":841668,"end":849196,"confidence":0.92005449999999999732835931354202330112457275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"We have that your first care setting was Calder House, and this was in Blantyre.","start":850644,"end":855100,"confidence":0.905118050000000007315748007385991513729095458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14.","start":855229,"end":866529,"confidence":0.95956289999999999640323267158237285912036895751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"You was placed there by the authority of South Lanarkshire Council following the panel hearing.","start":867991,"end":874623,"confidence":0.92607019999999995452100165493902750313282012939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"The second case that we have is\u2014 apologies for the pronunciation\u2014 the pronunciation, but Balmacraig School, the location of that being Perth.","start":875860,"end":885559,"confidence":0.81964639999999999719904053563368506729602813720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross.","start":886555,"end":898675,"confidence":0.94890079999999998872084461254416964948177337646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute.","start":899558,"end":915819,"confidence":0.9383122299999999693653762733447365462779998779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Being on remand for an assessment.","start":916413,"end":919718,"confidence":0.86442710000000000380993014914565719664096832275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee.","start":920905,"end":938717,"confidence":0.9306747300000000056030557971098460257053375244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute.","start":939920,"end":960312,"confidence":0.8793040500000000037061909097246825695037841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And this was before you was then released into the care of your sister, I believe.","start":960474,"end":967497,"confidence":0.8970496999999999498953684451407752931118011474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, released to your sister.","start":968095,"end":969439,"confidence":0.7847581999999999613493173455935902893543243408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"And from the chronology of The placement chronology, is that correct?","start":970353,"end":975198,"confidence":0.902134400000000002961542122648097574710845947265625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":977580,"end":978097,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in\u2014 I thought I was in Hedges Park for a few years because I've been at school at that place.","start":978275,"end":985841,"confidence":0.84285193999999996616878661370719783008098602294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So what, as a collective, you would have been in Calder House for?","start":987060,"end":991512,"confidence":0.88722323999999996857468431699089705944061279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It seems as though you would have been in Cowder House for the duration of like 3 and a half years to 4 years.","start":1001457,"end":1006174,"confidence":0.8111204499999999928405713944812305271625518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's right.","start":1006286,"end":1007410,"confidence":0.558114769999999982275085130822844803333282470703125},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":1007650,"end":1008292,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so now it's part 4, is the compact placement sheet.","start":1008998,"end":1013346,"confidence":0.86719113999999997144385588399018160998821258544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So being, um, how many questions?","start":1013427,"end":1016170,"confidence":0.8116516499999999467718225787393748760223388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12.","start":1016219,"end":1021273,"confidence":0.80439150000000003704059281517402268946170806884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So there'll be 12 questions I'll be asking you in relation to each institution.","start":1021610,"end":1025669,"confidence":0.9201649400000000422750190409715287387371063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"These questions will be repeated questions for each institutional care setting.","start":1026183,"end":1031043,"confidence":0.87980219999999997870787638021283783018589019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre.","start":1031700,"end":1062442,"confidence":0.8868323000000000178033587872050702571868896484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I cannae mind that Ryde hostel thing.","start":1062700,"end":1064970,"confidence":0.6138841999999999909931602815049700438976287841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I cannae mem.","start":1065421,"end":1066002,"confidence":0.52415000000000000479616346638067625463008880615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Where was that?","start":1066067,"end":1066875,"confidence":0.7638095000000000300843794320826418697834014892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was in Dunoon.","start":1067910,"end":1069414,"confidence":0.8143381499999999828531827006372623145580291748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Dunoon?","start":1070578,"end":1070885,"confidence":0.80320899999999995078070469389786012470722198486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I cannae mem that one.","start":1070999,"end":1071936,"confidence":0.53397729999999998806714529564487747848033905029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if that was the one that I ran away from.","start":1072114,"end":1074863,"confidence":0.51544493000000002336236093469779007136821746826171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I did run away from one of them because the man slapped me.","start":1079180,"end":1082772,"confidence":0.61578184000000002473740323694073595106601715087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away.","start":1084216,"end":1096240,"confidence":0.54471623999999996268428503753966651856899261474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was running away there too.","start":1097058,"end":1098648,"confidence":0.6846733000000000401996658183634281158447265625},{"sentiment":"POSITIVE","speaker":"B","text":"That's understandable.","start":1099547,"end":1101377,"confidence":0.612014700000000022583890313399024307727813720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording.","start":1102099,"end":1116620,"confidence":0.8518767400000000211690576179535128176212310791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And also, if you just can't remember or you can't answer the question due to not remembering, that is fine.","start":1117219,"end":1123490,"confidence":0.61847200000000002173550228690146468579769134521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"If you state that, we'll just move on to the next questions, okay?","start":1123910,"end":1126666,"confidence":0.8527362000000000552546453036484308540821075439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1128257,"end":1128595,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"So this will be for your first SS\u2014 first institution being Calder House.","start":1129061,"end":1134301,"confidence":0.93764645000000002017515043917228467762470245361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there?","start":1136344,"end":1150610,"confidence":0.9399419399999999757966406832565553486347198486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"He thought I was in there when I was 13.","start":1150690,"end":1152941,"confidence":0.76532999999999995477395486886962316930294036865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"They kept saying I was 14, but I don't know.","start":1154194,"end":1156487,"confidence":0.62151199999999995338129110677982680499553680419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I thought I was put in when I was 13.","start":1156779,"end":1158960,"confidence":0.65961970000000003100382173215621151030063629150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I don't know.","start":1160215,"end":1163229,"confidence":0.62970389999999998309476723079569637775421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I must have been 14.","start":1165240,"end":1167410,"confidence":0.83768100000000000893152218850445933640003204345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"If I'd been 14 then, I can't mind.","start":1167410,"end":1170370,"confidence":0.78605990000000003359303946126601658761501312255859375},{"sentiment":"NEGATIVE","speaker":"A","text":"But I can remember that the thing that's happened in there was atrocious, you know what I mean?","start":1172170,"end":1178250,"confidence":0.8635152600000000067126393332728184759616851806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1178250,"end":1178530,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was the two lasses that ran away, they were made to clean a barn out with toothbrush.","start":1178530,"end":1186040,"confidence":0.610734050000000028290969567024149000644683837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong.","start":1187290,"end":1193590,"confidence":0.7548928999999999778225401314557529985904693603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean?","start":1195510,"end":1202610,"confidence":0.74816585000000002114717290169210173189640045166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because I was just telling the woman the next day, I was telling all the women.","start":1202610,"end":1206440,"confidence":0.8165160399999999984999021762632764875888824462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon.","start":1208130,"end":1223810,"confidence":0.75178029999999995691695175992208532989025115966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And so what type of setting was it at Calder House?","start":1223810,"end":1225330,"confidence":0.8926195999999999575180709143751300871372222900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was 4-bedroom, I think.","start":1227665,"end":1233887,"confidence":0.890669350000000026312818590668030083179473876953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say it again.","start":1234983,"end":1235532,"confidence":0.6422215000000000006963318810448981821537017822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"4-bedroom.","start":1236196,"end":1237102,"confidence":0.68259513000000004989686885892297141253948211669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"A 4-kind room?","start":1238315,"end":1239319,"confidence":0.8898580000000000378435061065829358994960784912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"A 4-bedroom.","start":1240015,"end":1241358,"confidence":0.68891259999999998608899431928875856101512908935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"4-bedroom.","start":1242667,"end":1243572,"confidence":0.68259513000000004989686885892297141253948211669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I think.","start":1244688,"end":1246158,"confidence":0.7674345000000000194262383956811390817165374755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1247451,"end":1247548,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And was this a residential school, an assessment centre?","start":1247613,"end":1250945,"confidence":0.812464700000000039636915971641428768634796142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Assessment centre.","start":1251172,"end":1251756,"confidence":0.6825052499999999522373173022060655057430267333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was assessment centre.","start":1251820,"end":1253376,"confidence":0.8290239600000000042001602196251042187213897705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And at your first time at Calder House, how long was you\u2014 for your time at Calder House, how long was you there for?","start":1257916,"end":1265018,"confidence":0.93200605999999996953420122736133635044097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think 3 weeks, and then that's when I went to Dundee.","start":1267960,"end":1270983,"confidence":0.89965963000000004345935167293646372854709625244140625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":1274206,"end":1276232,"confidence":0.5762886000000000397136545871035195887088775634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House?","start":1277228,"end":1287348,"confidence":0.8454390000000000515711917614680714905261993408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school\/work, food, clothing, hygiene, and how\u2014 if you had access to contact with your family?","start":1287993,"end":1305495,"confidence":0.90111010000000002495568196536623872816562652587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour.","start":1307199,"end":1316470,"confidence":0.84768840000000000856061888043768703937530517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the accommodation like where you were staying?","start":1327069,"end":1329861,"confidence":0.90047259999999995638830796451657079160213470458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"What was your bedroom like?","start":1330620,"end":1331895,"confidence":0.87263729999999994912940337599138729274272918701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was like 40 a room, I think.","start":1332573,"end":1334535,"confidence":0.881782700000000030371438697329722344875335693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"40 per room?","start":1335249,"end":1336368,"confidence":0.8505521000000000331198179992497898638248443603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"4 people per room.","start":1336562,"end":1338263,"confidence":0.7394916400000000056280669014086015522480010986328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry.","start":1338489,"end":1338715,"confidence":0.50921240000000000947011358221061527729034423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was the\u2014 what was the hygiene of the room like?","start":1342598,"end":1345772,"confidence":0.818892799999999976279241309384815394878387451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it clean?","start":1345836,"end":1346384,"confidence":0.84540059999999994655439650159678421914577484130859375},{"sentiment":"POSITIVE","speaker":"A","text":"It was clean, uh-huh.","start":1347108,"end":1348112,"confidence":0.5655618000000000034077629607054404914379119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And was you provided any clothes?","start":1350283,"end":1351790,"confidence":0.81520789999999998531876599372480995953083038330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"Ah, they were defective clothes.","start":1352616,"end":1355192,"confidence":0.90361740000000001504787405792740173637866973876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah yeah, people had already used it, wasn't it?","start":1357515,"end":1359800,"confidence":0.64288365999999996791558487529982812702655792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Like new clothes and that.","start":1359898,"end":1361008,"confidence":0.735103300000000015046452972455881536006927490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was used clothes.","start":1362078,"end":1362977,"confidence":0.74113079999999997848902921759872697293758392333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was used clothes.","start":1363043,"end":1364662,"confidence":0.74113079999999997848902921759872697293758392333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And what would you say the hygiene of the clothes like?","start":1366871,"end":1368609,"confidence":0.8097433400000000336405037160147912800312042236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Were they clean or were they dirty?","start":1368674,"end":1369697,"confidence":0.67532859999999994560226923567824997007846832275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"They were dirty.","start":1371110,"end":1372441,"confidence":0.92178780000000004601901082423864863812923431396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1373659,"end":1376485,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"What was your daily routine like at Calder House?","start":1380770,"end":1384072,"confidence":0.9227608000000000476603645438444800674915313720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't really mind much.","start":1390191,"end":1391386,"confidence":0.58705013999999999807499762027873657643795013427734375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":1392613,"end":1393081,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that\u2014 I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room She wouldn't have committed suicide.","start":1395600,"end":1416623,"confidence":0.60584179999999998589288452421897090971469879150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, come on, my gran and that sat the tailor room through it.","start":1416704,"end":1420831,"confidence":0.56142429999999998724291572216316126286983489990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"But so they had to tell the teachers about the women that was here.","start":1420912,"end":1426292,"confidence":0.6649722000000000132757804749417118728160858154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, it was not\u2014 I don't think it was a good time I had done that, dear, right enough.","start":1426503,"end":1431521,"confidence":0.8546099700000000520816456628381274640560150146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's\u2014 that's\u2014 I'll just hold on one moment while I just catch up on the notes, Theresa.","start":1432973,"end":1436868,"confidence":0.844923899999999949983475744375027716159820556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, apologies.","start":1437455,"end":1439103,"confidence":0.63007029999999997205151203161221928894519805908203125},{"sentiment":"NEUTRAL","speaker":"B","text":"So moving on to the next question.","start":1443325,"end":1444601,"confidence":0.8008998000000000505593789057456888258457183837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"How did staff and other children genuinely treat you?","start":1445102,"end":1448751,"confidence":0.58762926000000004211898385619861073791980743408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, I was saying that they were bullying my friend, but I wasn't letting them.","start":1450280,"end":1454526,"confidence":0.598018900000000019900880943168886005878448486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was setting up for, you know what I mean?","start":1455807,"end":1457330,"confidence":0.8144151600000000268408939518849365413188934326171875},{"sentiment":"NEGATIVE","speaker":"B","text":"The children were bullying my friend.","start":1458595,"end":1460354,"confidence":0.9023491999999999624293423039489425718784332275390625},{"sentiment":"NEGATIVE","speaker":"B","text":"But the children didn't treat you that way?","start":1468284,"end":1471609,"confidence":0.7582335000000000047037929107318632304668426513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"They didn't bully you?","start":1471674,"end":1472417,"confidence":0.6116411999999999959953811412560753524303436279296875},{"sentiment":"POSITIVE","speaker":"A","text":"No, no, I'm glad they stuck up for us.","start":1473127,"end":1477211,"confidence":0.69683930000000005033911065766005776822566986083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"That's tend to what happens with bullies though, isn't it?","start":1477389,"end":1479554,"confidence":0.63875300000000001521271997262374497950077056884765625},{"sentiment":"NEGATIVE","speaker":"B","text":"They don't like it when people stand up to them.","start":1479651,"end":1481380,"confidence":0.74827385000000001813447170206927694380283355712890625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, they're afraid, aren't they?","start":1481445,"end":1482996,"confidence":0.6343353400000000252845211434760130941867828369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the staff treat you at Calder House?","start":1493375,"end":1495904,"confidence":0.88619137000000003379085455890162847936153411865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think the staff were doing it to that kid, apart from that man.","start":1500073,"end":1506693,"confidence":0.69812149999999995042543332601781003177165985107421875},{"sentiment":"POSITIVE","speaker":"A","text":"I think the staff, the other staff, were all right.","start":1507874,"end":1510930,"confidence":0.71209920000000004325357849666033871471881866455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"When you say apart from that man, can you remember his name at all?","start":1511964,"end":1515873,"confidence":0.7720197399999999543496187470736913383007049560546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't, no, I can't remember his name.","start":1515938,"end":1517909,"confidence":0.704149099999999972254727254039607942104339599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there any descriptive features that you remember at all?","start":1518539,"end":1521544,"confidence":0.876677499999999998436805981327779591083526611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh, like, did he have any tattoos?","start":1524100,"end":1525789,"confidence":0.8596821999999999519559423788450658321380615234375},{"sentiment":"POSITIVE","speaker":"A","text":"A big man, just a big man.","start":1526208,"end":1527882,"confidence":0.62679373999999998812171497775125317275524139404296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Fat man.","start":1528558,"end":1529057,"confidence":0.87823890000000004452118673725635744631290435791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's what I can explain.","start":1529202,"end":1532421,"confidence":0.7850953000000000514546627528034150600433349609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Horrible face.","start":1533660,"end":1534292,"confidence":0.9695583599999999524499116887454874813556671142578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Horrible looking face.","start":1534858,"end":1535823,"confidence":0.97510569999999996415596115184598602354526519775390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, quite a scary man.","start":1537340,"end":1541793,"confidence":0.57925283999999999107188841662718914449214935302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I just can't remember his name.","start":1545180,"end":1547327,"confidence":0.539176499999999947476680972613394260406494140625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":1548180,"end":1549146,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was, um, sorry, there's some things that things can\u2014 did he have any, did he have any hair or anything like that?","start":1549259,"end":1558392,"confidence":0.71380549999999998167510284474701620638370513916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did he have long or short hair?","start":1558521,"end":1560068,"confidence":0.9222852599999999956281726554152555763721466064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I think he was kind of bald, slightly bald.","start":1560294,"end":1570660,"confidence":0.5855852999999999752844814793206751346588134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean.","start":1571031,"end":1575419,"confidence":0.719881800000000016126477930811233818531036376953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine.","start":1575958,"end":1582725,"confidence":0.708617700000000017013235265039838850498199462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next question may be a bit distressing, so just try and answer it in the best way you possibly can.","start":1583387,"end":1589503,"confidence":0.59602122999999995744957459464785642921924591064453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anything happen to you there that you now consider abuse, neglect, or harmful?","start":1590590,"end":1596121,"confidence":0.7806971700000000513597342433058656752109527587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Remember that, man?","start":1597153,"end":1598733,"confidence":0.76853614999999997348112401596154086291790008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's the boost.","start":1599329,"end":1600699,"confidence":0.5225535999999999514642468056990765035152435302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean?","start":1601403,"end":1604437,"confidence":0.7394311399999999867560518396203406155109405517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, hold on one second.","start":1605357,"end":1606907,"confidence":0.68319249999999998035349335623322986066341400146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"That's a red one.","start":1611950,"end":1612688,"confidence":0.67558240000000002734026338657713495194911956787109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it.","start":1621110,"end":1628709,"confidence":0.7075770999999999588681021123193204402923583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on one moment.","start":1630639,"end":1632825,"confidence":0.76652430000000004728377689389162696897983551025390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Nothing was done about it.","start":1639742,"end":1640778,"confidence":0.7458436999999999983401721692644059658050537109375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":1641425,"end":1641927,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Did you experience\u2014 looking back, did you experience anything that you'd now consider as physical or emotional abuse?","start":1642073,"end":1651285,"confidence":0.56206560000000005405951242209994234144687652587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole.","start":1655483,"end":1665812,"confidence":0.7575924400000000336063976646983064711093902587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I would get out the door, and the abuser would say, 'I was just coming to get you,' because they were all seeing the looks through the keyhole.","start":1666005,"end":1674023,"confidence":0.5160278700000000551284529137774370610713958740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"One second.","start":1675153,"end":1675798,"confidence":0.64591235000000002397513299001730047166347503662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I didn't think it was just me, it was other ones.","start":1677283,"end":1679429,"confidence":0.66709450000000003466738007773528806865215301513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what he was doing to the other ones.","start":1679558,"end":1681522,"confidence":0.7115517000000000091830543169635348021984100341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Friends.","start":1682933,"end":1683257,"confidence":0.695427000000000017365664461976848542690277099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole.","start":1683419,"end":1693763,"confidence":0.73732834999999996572483951240428723394870758056640625},{"sentiment":"NEGATIVE","speaker":"A","text":"So that'd be stressful, that'd be stressful in the morning.","start":1698655,"end":1701463,"confidence":0.7014055999999999624350266458350233733654022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, get my clothes on and all that, mate.","start":1702286,"end":1705579,"confidence":0.7496536400000000099907992989756166934967041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"The thought of him just looking through that keyhole, just put a housecoat up.","start":1706747,"end":1710053,"confidence":0.67477149999999996854427308790036477148532867431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm sure my hangar could thank you, do you know what I mean?","start":1710340,"end":1713620,"confidence":0.483712050000000004512656914812396280467510223388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":1714091,"end":1715016,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"This may\u2014 moving on to the next question.","start":1721340,"end":1723509,"confidence":0.88523143999999998055017158549162559211254119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability.","start":1723685,"end":1731415,"confidence":0.71809120000000004058193781020236201584339141845703125},{"sentiment":"NEGATIVE","speaker":"B","text":"And who was involved or responsible for the abuse that you endured at your time in Calder House?","start":1731897,"end":1738315,"confidence":0.732095099999999998630073605454526841640472412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"That would have been the workers, maybe.","start":1744553,"end":1748237,"confidence":0.77966539999999995291801724306424148380756378173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":1748336,"end":1748729,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Then there was used to be a room you could get in, so that would be the heat, like the hedge one.","start":1757219,"end":1762145,"confidence":0.843840099999999981861265041516162455081939697265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say that again.","start":1762988,"end":1763685,"confidence":0.6831715000000000426183532908908091485500335693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"It would be the hedge one, the room you'd get in, a room with a hedge in.","start":1764268,"end":1768364,"confidence":0.8870793999999999623895519107463769614696502685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"A headroom, did you say?","start":1770204,"end":1771373,"confidence":0.80992823999999996598120333146653138101100921630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, they were the head person.","start":1771763,"end":1773355,"confidence":0.685287100000000037880454328842461109161376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Head pressing?","start":1774362,"end":1774979,"confidence":0.8280127999999999932612126940512098371982574462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":1776690,"end":1776706,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"A head pressing room?","start":1777677,"end":1778762,"confidence":0.8352332000000000089556806415203027427196502685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, the head worker.","start":1779620,"end":1787468,"confidence":0.55269840000000003410463023101328872144222259521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"The head worker?","start":1788920,"end":1789776,"confidence":0.79869025999999998521872157652978785336017608642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":1790276,"end":1790405,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know how you would go to the staff room?","start":1790760,"end":1792598,"confidence":0.74994475000000004882849680143408477306365966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1794085,"end":1794313,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, they would have a staff room in their cell, so you would go to them.","start":1794982,"end":1798095,"confidence":0.89997183999999996739660446110065095126628875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Get in, bother me or whatever.","start":1798313,"end":1800987,"confidence":0.60916899999999996051514017381123267114162445068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, were there any, um, apologies, hold on.","start":1805937,"end":1818313,"confidence":0.7192602999999999635605263392790220677852630615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And so the next question, try to take your time with answering the question.","start":1820992,"end":1824618,"confidence":0.81900804999999998745607854289119131863117218017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And if you would like to take a moment before answering the question, that is perfectly fine.","start":1825403,"end":1829064,"confidence":0.569779000000000035441871659713797271251678466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you give one clear example of what happened?","start":1830285,"end":1833448,"confidence":0.7927551999999999932100536170764826238155364990234375},{"sentiment":"NEGATIVE","speaker":"B","text":"As in, sorry, could you give one clear example of the abuse that you were a victim to?","start":1834620,"end":1840577,"confidence":0.81782067000000002732207349254167638719081878662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Where and when did it occur?","start":1841364,"end":1842777,"confidence":0.8711607999999999574214371023117564618587493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened before the abuse started, during the abuse, and afterwards?","start":1843852,"end":1849536,"confidence":0.5102573599999999931497995930840261280536651611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, me and my sister had run away, so\u2014 You had run away, sorry?","start":1854154,"end":1859264,"confidence":0.60908799999999996277466607352835126221179962158203125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too.","start":1859601,"end":1866560,"confidence":0.81910263999999999295908992280601523816585540771484375},{"sentiment":"NEGATIVE","speaker":"A","text":"So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them.","start":1867316,"end":1876246,"confidence":0.8860704299999999644654735675430856645107269287109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it started from them running away?","start":1878272,"end":1879858,"confidence":0.6984111699999999700594344176352024078369140625},{"sentiment":"POSITIVE","speaker":"B","text":"Nice.","start":1880035,"end":1881006,"confidence":0.7344969999999999554773921772721223533153533935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what happened, um, following you not telling them about the two girls running away?","start":1885939,"end":1891030,"confidence":0.73181653000000002062819248749292455613613128662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I was with them.","start":1893960,"end":1894656,"confidence":0.79517614999999997049684452576912008225917816162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was there.","start":1895188,"end":1895590,"confidence":0.6748336999999999807897665959899313747882843017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was the one to go because I think I was getting it.","start":1895751,"end":1898165,"confidence":0.6263313999999999825973873157636262476444244384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought I was getting it.","start":1898986,"end":1901047,"confidence":0.589300900000000016376588973798789083957672119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was to go to another place.","start":1902600,"end":1904818,"confidence":0.82422300000000003894484734701109118759632110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was the one on Perth, I think.","start":1904980,"end":1909723,"confidence":0.86444043999999997662797568409587256610393524169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1910047,"end":1910321,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away?","start":1913116,"end":1927916,"confidence":0.68372060000000001167563823400996625423431396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, the staff was at the front, in the front inside, so we were at the back.","start":1928077,"end":1932094,"confidence":0.79648280000000004630322791854268871247768402099609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I wasn't supposed to be looking after them.","start":1934417,"end":1937462,"confidence":0.82869387000000005460975671667256392538547515869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's what I said.","start":1939903,"end":1941058,"confidence":0.6909026499999999515466697630472481250762939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I said I was\u2014 I never seen them disappearing.","start":1941107,"end":1943448,"confidence":0.684653500000000025949020709958858788013458251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought they was at the front.","start":1944910,"end":1946098,"confidence":0.7110618399999999450500354214455001056194305419921875},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even remember the two lasses' names.","start":1960516,"end":1965328,"confidence":0.8170897999999999772313685753033496439456939697265625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":1966329,"end":1966830,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Don't worry about remembering their names.","start":1966894,"end":1969123,"confidence":0.700047300000000038977532312856055796146392822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"So you couldn't see them in the queue and they got away from the\u2014 Aye, but they got caught that night and was back.","start":1969882,"end":1977630,"confidence":0.6826294699999999604500544592156074941158294677734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I never got to see them for a few days.","start":1979128,"end":1981633,"confidence":0.62826234000000003021568772965110838413238525390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if they get back, I don't know.","start":1982169,"end":1984413,"confidence":0.58863180000000003833093842331436462700366973876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"As bad as it might be in the dead of the afternoon, I mean.","start":1998129,"end":2000527,"confidence":0.82981782999999997851858779540634714066982269287109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2001107,"end":2001960,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you tell me what happened?","start":2021730,"end":2023439,"confidence":0.78690499999999996560973158921115100383758544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"What if there's anything that happened to yourself in relation to any abuse, in your own words?","start":2023519,"end":2028154,"confidence":0.64827365000000003458779929133015684783458709716796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, I think I'd class that as abuse.","start":2031630,"end":2033993,"confidence":0.83983980000000002519300323911011219024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"What, witnessing that?","start":2035510,"end":2036527,"confidence":0.664918539999999946843445286503992974758148193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"That bang.","start":2037167,"end":2037775,"confidence":0.494835399999999980824583190042176283895969390869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And there was anything else what happened to you while she was at Calder House?","start":2039431,"end":2044775,"confidence":0.87751520000000005072848807685659267008304595947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, just the, the man.","start":2046540,"end":2049228,"confidence":0.64787099999999997468336232486763037741184234619140625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, okay, that's fine.","start":2049373,"end":2052465,"confidence":0.74913602999999995279978293183376081287860870361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, did this happen often?","start":2052996,"end":2054429,"confidence":0.79622640000000000082280848801019601523876190185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, was it over a specific period of time?","start":2055257,"end":2057282,"confidence":0.86544140000000002732605253186193294823169708251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that.","start":2057690,"end":2073371,"confidence":0.8741282999999999692164465159294195473194122314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"The stress of going to get washed and come back and change and all that.","start":2073989,"end":2078220,"confidence":0.488203200000000003822009375653578899800777435302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, one second, I might just catch up on the notes.","start":2080109,"end":2082393,"confidence":0.682948600000000016763124222052283585071563720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"than it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty.","start":2115696,"end":2122175,"confidence":0.5609707999999999916695969659485854208469390869140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Did it ever change, or did it get\u2014 or did it become worse?","start":2123748,"end":2127128,"confidence":0.749896899999999977382003635284490883350372314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"It was just the same all the time, every day.","start":2128660,"end":2131862,"confidence":0.59940267000000002628468109833193011581897735595703125},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, no problem.","start":2132642,"end":2133438,"confidence":0.58404650000000002396660647718817926943302154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I would manage to get this and this now.","start":2138892,"end":2141922,"confidence":0.50350280000000002811333388308412395417690277099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"What immediate effects did you experience?","start":2144379,"end":2146571,"confidence":0.8302849500000000215749196286196820437908172607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean?","start":2147464,"end":2156575,"confidence":0.78143894999999996553441405922058038413524627685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2157859,"end":2158022,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And did you experience any sleeping issues whilst you were at Calder House?","start":2174451,"end":2178648,"confidence":0.77100420000000002840323531927424483001232147216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Any bedwetting, any running away, or behaviour, or school changes?","start":2178987,"end":2182748,"confidence":0.74069905000000002548432576077175326645374298095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I just\u2014 just before the care home, I was stressed all the time.","start":2185826,"end":2189987,"confidence":0.7229069999999999662776417608256451785564422607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just want to tell him Sorry, could you just repeat that for me, Theresa?","start":2191713,"end":2197017,"confidence":0.599073769999999949931179799023084342479705810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle, because I would never get back to my mum and dad.","start":2197179,"end":2207493,"confidence":0.70976746000000001668439608693006448447704315185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's what I thought.","start":2207558,"end":2208465,"confidence":0.80913749999999995399235785953351296484470367431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened.","start":2209017,"end":2217705,"confidence":0.5686035000000000394493326894007623195648193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And so I was like, well, I says, I can't tell him, dude.","start":2217867,"end":2221958,"confidence":0.68262345000000002048778924290672875940799713134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said, so I had that all in my head the whole time I was in the homes, you know what I mean?","start":2222022,"end":2227243,"confidence":0.69315219999999999611617340633529238402843475341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I couldn't tell them anything that happened outside the house, outside, you know what I mean?","start":2227356,"end":2231840,"confidence":0.61483765000000001332836063738795928657054901123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":2232340,"end":2233226,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"So that, because I was too feared in case I wasn't gonna get out at all.","start":2233500,"end":2237350,"confidence":0.54283464000000003490953304208233021199703216552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar?","start":2266183,"end":2277131,"confidence":0.52340054999999996443449390426394529640674591064453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, like, the two girls would know nothing, do you know what I mean?","start":2277758,"end":2283941,"confidence":0.54701966000000001866254706328618340194225311279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"The two girls who ran away?","start":2284102,"end":2285226,"confidence":0.70184400000000002339817228858009912073612213134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, the two girls that ran away plus more other girls there would know about that man.","start":2286655,"end":2292100,"confidence":0.68776559999999997696562559212907217442989349365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You'd probably hear that to somebody else, you know what I mean?","start":2297576,"end":2299884,"confidence":0.663087369999999953762426230241544544696807861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I don't remember his name on that.","start":2300702,"end":2303443,"confidence":0.72996110000000002937525778179406188428401947021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man.","start":2304148,"end":2318399,"confidence":0.71248520000000004070983550263918004930019378662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"And if you\u2014 if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was.","start":2318592,"end":2330600,"confidence":0.87867960000000000508890707351383753120899200439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, I know.","start":2330600,"end":2331680,"confidence":0.50136703000000004681879772761021740734577178955078125},{"sentiment":"POSITIVE","speaker":"B","text":"So it's, it's, it's, it's okay.","start":2331680,"end":2334460,"confidence":0.76662653999999996745629005090449936687946319580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not too much of a big issue if you can't remember his name or not.","start":2334460,"end":2338540,"confidence":0.6604743600000000380845222025527618825435638427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, right.","start":2338540,"end":2340540,"confidence":0.6017550000000000398614474761416204273700714111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, the whole\u2014 if somebody else is saying that, they'll probably remember his name.","start":2340540,"end":2345140,"confidence":0.6941300999999999721268295616027899086475372314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I've just had that much in my head when I was young, do you know what I mean?","start":2345140,"end":2348740,"confidence":0.61976869999999995020090182151761837303638458251953125},{"sentiment":"NEGATIVE","speaker":"A","text":"That much going on that I just can't even remember his name.","start":2349080,"end":2353600,"confidence":0.56393163999999995628087390286964364349842071533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't know he was\u2014 I never let him near me anyway.","start":2354300,"end":2356960,"confidence":0.495128869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's That's the main thing, you know what I mean?","start":2357000,"end":2358398,"confidence":0.7666946599999999722996335549396462738513946533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you didn't let him near you.","start":2358448,"end":2360074,"confidence":0.592593499999999995253574525122530758380889892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":2373518,"end":2373679,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And so this is the next question, Theresa.","start":2377060,"end":2381140,"confidence":0.79897960000000001201669874717481434345245361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you tell anyone or try to get any help while she was in the house?","start":2381205,"end":2386555,"confidence":0.82130723999999999396237626569927670061588287353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I told them, I tell them about him doing that to me, but they never done anything about it because he was still there.","start":2387302,"end":2394995,"confidence":0.61112960000000005056364216216024942696094512939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"And so in relation to you doing\u2014 you saying him doing that to you, is that referencing to him making you do a handstand outside?","start":2395799,"end":2404660,"confidence":0.8897340000000000248547848968883045017719268798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":2405165,"end":2405491,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I told them all that.","start":2405605,"end":2406631,"confidence":0.64324630000000004859117552769021131098270416259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I said I can't because I've not got any pants on.","start":2407866,"end":2409964,"confidence":0.5842528000000000165670144269824959337711334228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"He says, well, do it.","start":2410161,"end":2410915,"confidence":0.7573854300000000261405830315197817981243133544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Polishing me boots.","start":2411616,"end":2412888,"confidence":0.74653139999999995612967040869989432394504547119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was during the night.","start":2413419,"end":2422632,"confidence":0.7985025599999999723621613156865350902080535888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was about 12 o'clock at night to 2 in the morning.","start":2423053,"end":2427694,"confidence":0.90776149999999999895550217843265272676944732666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"He was outside for 2 hours with him?","start":2428740,"end":2430492,"confidence":0.87470435999999995857479007099755108356475830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":2430946,"end":2431206,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"To polish his boots.","start":2431936,"end":2433056,"confidence":0.73023519999999997320827560542966239154338836669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"To polish his boots or yours?","start":2434209,"end":2435621,"confidence":0.83592820000000001012807615552446804940700531005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, there was 20 pair of boots.","start":2435913,"end":2437925,"confidence":0.7630349400000000503752062286366708576679229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Obviously everybody else's boots.","start":2438314,"end":2439693,"confidence":0.4906932999999999989171328707016073167324066162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to polish more.","start":2440400,"end":2441769,"confidence":0.769113799999999958600938043673522770404815673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I don't know if that punishment was for the lassies running away.","start":2449860,"end":2453219,"confidence":0.5604590000000000404867250836105085909366607666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":2453300,"end":2453933,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"You don't know why you received that punishment?","start":2456980,"end":2459834,"confidence":0.6474284999999999623554458594298921525478363037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":2459931,"end":2459948,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":2460094,"end":2461034,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish.","start":2464317,"end":2472884,"confidence":0.51327990000000001113988901124685071408748626708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this, um, did you polish the boots before or after he made you do the handstand?","start":2473352,"end":2478799,"confidence":0.87491660000000004426823352332576178014278411865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on.","start":2479692,"end":2484090,"confidence":0.525500239999999951834297462482936680316925048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And he tried to get me to do it, and I said, no, I'm not getting any pants on.","start":2484750,"end":2488746,"confidence":0.50793016000000001941572236319188959896564483642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I think my nightie was see-through and all, do you know what I mean?","start":2489443,"end":2494575,"confidence":0.79270680000000004472582304515526629984378814697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"So he would have known I never had any pants on.","start":2494641,"end":2496651,"confidence":0.68514229999999998188542349453200586140155792236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2496912,"end":2497092,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"One second.","start":2498172,"end":2505604,"confidence":0.64591235000000002397513299001730047166347503662109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, that is gnaehandant.","start":2510580,"end":2511263,"confidence":0.493360159999999992042063468034029938280582427978515625},{"sentiment":"NEGATIVE","speaker":"B","text":"It is, unfortunately.","start":2516078,"end":2517579,"confidence":0.80350803999999997895287151550292037427425384521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":2517918,"end":2519064,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next question would be, what was different at your placement at Calder House compared to the others?","start":2528779,"end":2536737,"confidence":0.9124923000000000339326788889593444764614105224609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, I didn't like Calder House.","start":2541584,"end":2543298,"confidence":0.90205944000000004567851874526240862905979156494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't like any of them actually, apart from Cardwell Park because I stayed there and went to school.","start":2543589,"end":2549622,"confidence":0.90794545000000004275619858162826858460903167724609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Say that again for me, please, Theresa.","start":2552242,"end":2553719,"confidence":0.74248550000000002047073621724848635494709014892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Them all.","start":2554666,"end":2555341,"confidence":0.59498689999999998523350086543359793722629547119140625},{"sentiment":"POSITIVE","speaker":"A","text":"I mean, I like Calderhurst Park.","start":2555533,"end":2557171,"confidence":0.7948231999999999519701532335602678358554840087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went out to school.","start":2557300,"end":2558151,"confidence":0.8187693400000000121252696771989576518535614013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, in Calderhurst Park.","start":2559387,"end":2560351,"confidence":0.82275679999999995484216697150259278714656829833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, we'll, um, we'll get back to that one.","start":2560447,"end":2565232,"confidence":0.8693723700000000054188831200008280575275421142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"We get right in Calderhurst Park.","start":2565505,"end":2567126,"confidence":0.6209092000000000499682073495932854712009429931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's the first institution set of questions completed for Calderhouse.","start":2567175,"end":2571911,"confidence":0.911549799999999965649521982413716614246368408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"We're going to now move on to Balnah Craig School.","start":2572891,"end":2575026,"confidence":0.9284991000000000216374473893665708601474761962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, again, this is going to be\u2014 is that in care?","start":2575845,"end":2578543,"confidence":0.74169004000000005039083816882339306175708770751953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, that's correct.","start":2579531,"end":2580114,"confidence":0.66486882999999996624040932147181592881679534912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"That's, that's when I get the slap for the teacher.","start":2580259,"end":2583674,"confidence":0.5062929000000000456793713965453207492828369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay?","start":2584386,"end":2594080,"confidence":0.88694030000000001479065758758224546909332275390625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":2595446,"end":2595863,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So could you please confirm for me the institution's name, the location?","start":2596329,"end":2600991,"confidence":0.92068534999999995793729112847358919680118560791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"For Balmer Craig School.","start":2605133,"end":2606151,"confidence":0.87924210000000002640518914631684310734272003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to school there, I know.","start":2607397,"end":2609935,"confidence":0.80536883999999997474361634886008687317371368408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think my school was in that building.","start":2613113,"end":2615917,"confidence":0.84565776999999997531887174773146398365497589111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, the school was in that building, I think.","start":2617141,"end":2619719,"confidence":0.84064689999999997471746837618411518633365631103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"In which building?","start":2620219,"end":2620927,"confidence":0.850776259999999950878191157244145870208740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Whatever you call it.","start":2621811,"end":2623884,"confidence":0.674366950000000020537527234409935772418975830078125},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, okay, that's fine.","start":2625105,"end":2628062,"confidence":0.73180809999999996140473967898287810385227203369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, do you remember the the approximate dates going to, um, Balnahcraig?","start":2628640,"end":2636041,"confidence":0.925224299999999999499777914024889469146728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't remember the dates when I went.","start":2637060,"end":2639032,"confidence":0.62819119999999994963246763290953822433948516845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember how old you was?","start":2639275,"end":2640518,"confidence":0.8498686600000000535004573976038955152034759521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't.","start":2641276,"end":2641922,"confidence":0.77191025000000001998756715693161822855472564697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I can remember going in when I went.","start":2642180,"end":2644585,"confidence":0.77581460000000002086295580738806165754795074462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"They took me for new clothes.","start":2644666,"end":2647055,"confidence":0.63484912999999998373112930494244210422039031982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, we'll, um, once we've got any questions, we'll have that.","start":2648550,"end":2653600,"confidence":0.88544922999999997603737256213207729160785675048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just hold on one moment.","start":2653907,"end":2654733,"confidence":0.72599650000000004457234581423108465969562530517578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, Theresa.","start":2654813,"end":2655445,"confidence":0.551795999999999953189444568124599754810333251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember who placed you there?","start":2662265,"end":2664525,"confidence":0.8239514999999999478319523404934443533420562744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"My sister came with a social worker.","start":2670015,"end":2672683,"confidence":0.8804629999999999956372676024329848587512969970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even remember his name.","start":2672748,"end":2674219,"confidence":0.727321499999999954155782688758336007595062255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know, no problem.","start":2674704,"end":2676822,"confidence":0.5176081999999999627704028171137906610965728759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on.","start":2676870,"end":2677178,"confidence":0.6407237599999999755340240881196223199367523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even remember his name.","start":2678277,"end":2679884,"confidence":0.727321499999999954155782688758336007595062255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The social worker's name.","start":2679966,"end":2681076,"confidence":0.7166639999999999677271489417762495577335357666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there a helmet chipped up when I said that?","start":2684024,"end":2686152,"confidence":0.7813816700000000281534084933809936046600341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"You can't remember his name?","start":2695819,"end":2696848,"confidence":0.491932599999999997653077343784389086067676544189453125},{"sentiment":"POSITIVE","speaker":"A","text":"No, that would have been\u2014 oh God, it's a good while.","start":2697426,"end":2700673,"confidence":0.647785199999999949938001009286381304264068603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did she bring him or wave to my\u2014 I think I may have The name of this social worker, and I'm just gonna\u2014 it'll be surname, so it's just try and confirm to see if this is correct.","start":2701220,"end":2715830,"confidence":0.873525499999999954781060296227224171161651611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this social worker, um, a J\u2014 J. Arnett?","start":2716630,"end":2723816,"confidence":0.90431494000000001154404571934719569981098175048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know what the first name would be, but the last name is Arnett.","start":2727269,"end":2729894,"confidence":0.83739410000000003009290594491176307201385498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"James Arnett.","start":2731002,"end":2731492,"confidence":0.84552700000000002855671255019842647016048431396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"You believe it's James Arnett?","start":2732617,"end":2733955,"confidence":0.8518615000000000492264007334597408771514892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"That might be, aye.","start":2734910,"end":2735830,"confidence":0.69934660000000004043130275022122077643871307373046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":2741954,"end":2743478,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"What type of setting was Balnahcraig?","start":2744144,"end":2745668,"confidence":0.87047850000000004389022478790138848125934600830078125},{"sentiment":"POSITIVE","speaker":"A","text":"It was okay.","start":2747083,"end":2748370,"confidence":0.819333700000000053620397011400200426578521728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was an olderish man.","start":2749497,"end":2750914,"confidence":0.879069270000000013709495760849677026271820068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"It had had it with his wife.","start":2751010,"end":2753168,"confidence":0.74053840000000004106794904146227054297924041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, sorry, Theresa, it's not about James.","start":2754638,"end":2756680,"confidence":0.6316972400000000487096940560149960219860076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, I said what type of setting was Balnahcraig?","start":2756810,"end":2759994,"confidence":0.8133908499999999985874410413089208304882049560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"That was\u2014 I did have a room in my cell there.","start":2762281,"end":2765044,"confidence":0.89805173999999998724064198540872894227504730224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think I did.","start":2769238,"end":2769810,"confidence":0.7009541999999999717374521424062550067901611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think I did room in my cell there.","start":2769924,"end":2771604,"confidence":0.87505144000000001369699020870029926300048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a residential school?","start":2772725,"end":2773769,"confidence":0.69430864000000003244394974899478256702423095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":2776778,"end":2776810,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And how long was you there, Father?","start":2779014,"end":2780478,"confidence":0.87085500000000004572342504616244696080684661865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her.","start":2780542,"end":2790759,"confidence":0.67709589999999997278479213491664268076419830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And they went laughing to you, they thought that.","start":2792359,"end":2794994,"confidence":0.66162909999999997001651763639529235661029815673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"But she was the\u2014 what would you call that?","start":2795124,"end":2797857,"confidence":0.8104592600000000146565071190707385540008544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So you phoned it back to her?","start":2798730,"end":2800035,"confidence":0.83332276000000005122814172864309512078762054443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I phoned it back.","start":2800840,"end":2801469,"confidence":0.7639956500000000261252353084273636341094970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I said, what are you doing that for?","start":2801517,"end":2803854,"confidence":0.7154202499999999798063754496979527175426483154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I just phoned it back to her and they were all going like, oh, she'll kill you.","start":2805070,"end":2809808,"confidence":0.74447260000000003987707941632834263145923614501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I said, well, I said, you help me, we actually had her back.","start":2810844,"end":2814070,"confidence":0.58592429999999995349213577355840243399143218994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I said, I'm not fit for Yeah, do you know what I mean?","start":2815305,"end":2818550,"confidence":0.732449649999999952143525661085732281208038330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to stick up for myself.","start":2818616,"end":2819735,"confidence":0.64869403999999997179060073904111050069332122802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And, uh, but we were nearly never get a weekend that weekend, so they were\u2014 I was at the\u2014 but they were doing it at the train station, and that's when I ran away.","start":2821106,"end":2830231,"confidence":0.57547190000000003617941501943278126418590545654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I never went back, and I went back to that one.","start":2830440,"end":2832873,"confidence":0.6306153500000000189373849934781901538372039794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man.","start":2833405,"end":2854447,"confidence":0.5203596999999999805908146299771033227443695068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know why we were there, but it's because we were\u2014 it was one of the lassies was based in Johnstone that we ran away with, so we went to her back.","start":2854639,"end":2866729,"confidence":0.8568710999999999966547648000414483249187469482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that.","start":2869438,"end":2876363,"confidence":0.57052844999999996478123875931487418711185455322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"So did the\u2014 did you get slapped following throwing the toast?","start":2876603,"end":2882197,"confidence":0.61966014000000002592827286207466386258602142333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, no, that was another incident.","start":2883303,"end":2885852,"confidence":0.51836680000000001644622216190327890217304229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was in the morning when I first went in and she helped me with the toast.","start":2885948,"end":2891735,"confidence":0.78545253999999997684966501765302382409572601318359375},{"sentiment":"POSITIVE","speaker":"A","text":"I went in to get my breakfast and she helped me with the toast and I helped back.","start":2891815,"end":2895165,"confidence":0.5995399999999999618438550896826200187206268310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Because I wasn't even then yet.","start":2896211,"end":2897895,"confidence":0.72223559999999997760511405431316234171390533447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, yeah, of course.","start":2898576,"end":2901021,"confidence":0.63677390000000000380708797820261679589748382568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll move on to the next question in relation to Balnah Craig.","start":2901086,"end":2904567,"confidence":0.9292908300000000121343646242166869342327117919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So in a few sentences, what was your ordinary daily life like at Balnah Craig?","start":2904632,"end":2911419,"confidence":0.9195022600000000156938995132804848253726959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think we used to get in the garden sometimes.","start":2916561,"end":2918264,"confidence":0.8704415599999999475500089829438365995883941650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"There must have been swings or something there.","start":2919563,"end":2922288,"confidence":0.7444604999999999694892949264612980186939239501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"There must have been a park or something that we went to.","start":2922725,"end":2925509,"confidence":0.84183770000000002209361582572455517947673797607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"And then at the classroom, aye, the classroom was that when that man slapped my face.","start":2928747,"end":2934356,"confidence":0.66478809999999999291731000994332134723663330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what for, he was a teagie and I was a hood.","start":2936025,"end":2938972,"confidence":0.6007453000000000375990794054814614355564117431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, he was a hood and I was a teagie because I came from Lennoxtown.","start":2939649,"end":2942999,"confidence":0.775983899999999948704498820006847381591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"He was a hood because he came from Kirkcaldy and I came from Lennoxtown.","start":2945430,"end":2948997,"confidence":0.7616163000000000238287611864507198333740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So that's how far he was travelled, and it was Mr. Air.","start":2949400,"end":2953220,"confidence":0.8720676000000000538392441740143112838268280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember his name.","start":2953220,"end":2954480,"confidence":0.79606980000000004960014621246955357491970062255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember his name.","start":2954640,"end":2957260,"confidence":0.79606980000000004960014621246955357491970062255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"So, uh, what was your name, sorry, Theresa?","start":2957260,"end":2961100,"confidence":0.72811619999999999119921767487539909780025482177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. Air.","start":2961100,"end":2962400,"confidence":0.69471126999999999185320120886899530887603759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr. Air.","start":2962400,"end":2963560,"confidence":0.69471126999999999185320120886899530887603759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"We knew he was working for the school where I went to.","start":2963560,"end":2969520,"confidence":0.85127169999999996452544337444123812019824981689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and was that\u2014 was that\u2014 is that Mr. Air as in like Ayrshire?","start":2969520,"end":2972890,"confidence":0.8955102999999999813240947332815267145633697509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that meant the man's name, Mr. Air.","start":2973740,"end":2976560,"confidence":0.74829990000000001781899072739179246127605438232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr?","start":2976560,"end":2985514,"confidence":0.80442709999999995051922496713814325630664825439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just Mr. Ayr.","start":2985723,"end":2987382,"confidence":0.79811584999999996004049762632348574697971343994140625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, that's fine.","start":2987946,"end":2988930,"confidence":0.76803549999999998210142848620307631790637969970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so it was Mr. Ayr who slapped you?","start":2989466,"end":2992564,"confidence":0.69640170000000001238049662788398563861846923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Mm-hmm.","start":2994520,"end":2994945,"confidence":0.71720773000000004326892621975275687873363494873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here.","start":3005942,"end":3014392,"confidence":0.5828111000000000263554511548136360943317413330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"But none of my dad could do right enough.","start":3014617,"end":3016547,"confidence":0.59008782999999997986861899335053749382495880126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean?","start":3017256,"end":3028445,"confidence":0.55617010000000000058406612879480235278606414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3029092,"end":3029319,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I think actually he ended up losing his job.","start":3044346,"end":3046780,"confidence":0.73514970000000001704165697447024285793304443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, rightfully so.","start":3051116,"end":3052554,"confidence":0.60515949999999996133936974729294888675212860107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, um, what was the\u2014 did you provide any clothing when you went to Balmacraig?","start":3054498,"end":3058385,"confidence":0.8974360999999999588538912576041184365749359130859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, they took me down the shops.","start":3060840,"end":3062491,"confidence":0.498458149999999988732923839052091352641582489013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"They took me down the shops, bought me school uniform and clothes to wear.","start":3063609,"end":3070769,"confidence":0.6707043599999999994309973772033117711544036865234375},{"sentiment":"POSITIVE","speaker":"A","text":"So that was over the moon.","start":3076250,"end":3077651,"confidence":0.9150253999999999887648982621612958610057830810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Were they clean clothes?","start":3080510,"end":3081661,"confidence":0.85057050000000000711253278495860286056995391845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They were brand new clothes, aye.","start":3082106,"end":3083619,"confidence":0.718722599999999989250909493421204388141632080078125},{"sentiment":"POSITIVE","speaker":"A","text":"So I was over the moon because I hadn't had that for a long time, do you know what I mean?","start":3086927,"end":3090618,"confidence":0.85646962999999998178424220895976759493350982666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3091117,"end":3091472,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought it was my birthday.","start":3097131,"end":3097969,"confidence":0.65618129999999996737614083031076006591320037841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Last Christmas, I thought it was putting back all these clothes and that, you know what I mean?","start":3101040,"end":3105212,"confidence":0.61675983999999994811247461257153190672397613525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course, of course.","start":3105632,"end":3106958,"confidence":0.529758100000000009544010026729665696620941162109375},{"sentiment":"POSITIVE","speaker":"B","text":"Actually getting brand new clothes.","start":3107103,"end":3108607,"confidence":0.61848950000000002535927023927797563374042510986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was the one.","start":3108963,"end":3109658,"confidence":0.492871969999999992584349683966138400137424468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean?","start":3110180,"end":3117938,"confidence":0.487036230000000014417338434213888831436634063720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3118373,"end":3118809,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Was you, um, how was your contact like with your family in the school?","start":3118938,"end":3122273,"confidence":0.88476056000000002921268560385215096175670623779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it easily accessible to contact your family if you wanted to?","start":3122547,"end":3126771,"confidence":0.88552799999999998181721139189903624355792999267578125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, aye, they let you phone.","start":3127387,"end":3129039,"confidence":0.6256313000000000013045564628555439412593841552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"They let me phone if I asked.","start":3129752,"end":3131535,"confidence":0.709117800000000020332890926511026918888092041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"When I asked, nah, they let me phone my dad right away.","start":3131697,"end":3134305,"confidence":0.7230199600000000170751945915981195867061614990234375},{"sentiment":"POSITIVE","speaker":"A","text":"I don't know what, but my dad was too happy and he's like, am I getting away up there then?","start":3138076,"end":3145838,"confidence":0.68333860000000001821973683036048896610736846923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And he's saying, put that man, yes, other man back on.","start":3146910,"end":3150044,"confidence":0.80396739999999999870539113544509746134281158447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"He must have been saying, is my daughter going to be all right?","start":3150944,"end":3153355,"confidence":0.82906424999999994707167161323013715445995330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"And he says, I'll make sure she's all right and all that.","start":3153452,"end":3156179,"confidence":0.67743120000000001112994141294620931148529052734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, she'll be fine, do you know what I mean?","start":3156669,"end":3158175,"confidence":0.6191084000000000031604940886609256267547607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"But so, but we ended up running away.","start":3158404,"end":3160826,"confidence":0.53622764000000000539358779860776849091053009033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I ended up going to Samson.","start":3161118,"end":3163880,"confidence":0.865487340000000049400341595173813402652740478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the staff or other children genuinely treat you?","start":3169841,"end":3173397,"confidence":0.602942899999999948335016597411595284938812255859375},{"sentiment":"POSITIVE","speaker":"A","text":"They were alright.","start":3176783,"end":3177396,"confidence":0.83379930000000002099369567076792009174823760986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think because I had stuck up for myself, they were kind of saving me, you know what I mean, because I'd stuck up.","start":3177445,"end":3184786,"confidence":0.6054303599999999452307974934228695929050445556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"They were all waiting for me at the train station, so I managed to go on the train and I was saying, bye.","start":3185173,"end":3190918,"confidence":0.6296755000000000546123146705213002860546112060546875},{"sentiment":"POSITIVE","speaker":"A","text":"It's okay.","start":3203434,"end":3205538,"confidence":0.7312532000000000476092054668697528541088104248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened.","start":3205716,"end":3215275,"confidence":0.5328901999999999805623929205466993153095245361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And this was the staff you're referring to?","start":3216770,"end":3218372,"confidence":0.76423717000000002119719511028961278498172760009765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3218456,"end":3218623,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, the people in this home, the children.","start":3219068,"end":3223156,"confidence":0.7944178600000000312064685203949920833110809326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"The children, yeah.","start":3223960,"end":3225425,"confidence":0.687912049999999997140776031301356852054595947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"That lassie, I hopped back with the toes.","start":3228890,"end":3230609,"confidence":0.78527343000000005002192438041674904525279998779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"They both sided with her when once they were doing the\u2014 when they were in the building, they were siding with me.","start":3231719,"end":3240113,"confidence":0.839361550000000011806378097389824688434600830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The lassie came out, I don't know, she must have been\u2014 she was I was just sitting.","start":3240599,"end":3245912,"confidence":0.82361936999999996178445371697307564318180084228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, how, how were, how did the staff treat you generally?","start":3246611,"end":3250915,"confidence":0.88770103000000000204039452000870369374752044677734375},{"sentiment":"POSITIVE","speaker":"A","text":"I think they were just as good as they were, except, except obviously for the\u2014 Yeah.","start":3252560,"end":3263235,"confidence":0.91434950000000003722533392647164873778820037841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there any rules, specific rules What followed with any punishments, isolations, or unsafe arrangements?","start":3267785,"end":3275435,"confidence":0.6642017399999999849313780941884033381938934326171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know what the punishment is.","start":3281742,"end":3283227,"confidence":0.65740275000000003569056161722983233630657196044921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I kind of mean that much.","start":3283339,"end":3284437,"confidence":0.71881980000000000874393890626379288733005523681640625},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine, don't worry.","start":3285259,"end":3287067,"confidence":0.75446950000000001512745484433253295719623565673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"So the next question, again, this might come across as a bit distressing.","start":3303268,"end":3306525,"confidence":0.79408559999999994705177641662885434925556182861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anything happen to you there that you now consider abuse, neglect, or harmful?","start":3307620,"end":3312393,"confidence":0.7806971700000000513597342433058656752109527587890625},{"sentiment":"NEGATIVE","speaker":"A","text":"And that abuse either be the boy hitting me, him hitting you, aye.","start":3316795,"end":3322500,"confidence":0.59198680000000003520455038596992380917072296142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands?","start":3328865,"end":3336231,"confidence":0.53879916999999999394077576653216965496540069580078125},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, he's hot in his hands, slapped my face.","start":3336281,"end":3338988,"confidence":0.67676820000000004196039071757695637643337249755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And the other girl, it was years.","start":3347380,"end":3348595,"confidence":0.81496906000000002290306611030246131122112274169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't, I don't know if she did.","start":3348709,"end":3350330,"confidence":0.6886531000000000179994685822748579084873199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"He went like, I think he says to her, he says, no, you're too nice to slap.","start":3350950,"end":3354742,"confidence":0.63280279999999999862581034903996624052524566650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that life, he was gonna shoot in them, do you know what I mean?","start":3367931,"end":3371209,"confidence":0.6946445999999999454388444064534269273281097412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I wasn't shooting in them at all.","start":3371307,"end":3372865,"confidence":0.71172899999999994502530853424104861915111541748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"She was what, sorry?","start":3374578,"end":3375294,"confidence":0.5401418000000000052551740736817009747028350830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"She was like shooting in them kind of thing.","start":3375799,"end":3377573,"confidence":0.65691259999999995766728488888475112617015838623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what the real life she was doing, but she was kind of sitting in them, do you know what I mean?","start":3377687,"end":3382170,"confidence":0.7994540999999999453251575687318108975887298583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but everybody was going to be doing\u2014 but I wasn't even gonna be doing it with me anyway, do you know what I mean?","start":3383633,"end":3389778,"confidence":0.501615099999999980440179569995962083339691162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So I don't know if that'd be actually abused or not.","start":3389957,"end":3392352,"confidence":0.50831780000000004182680868325405754148960113525390625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":3395110,"end":3396403,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so, and that was in relation to physical abuse.","start":3397308,"end":3401786,"confidence":0.5085222000000000353026052835048176348209381103515625},{"sentiment":"NEGATIVE","speaker":"B","text":"And looking back, would you say that you was a victim of any emotional abuse or any neglect?","start":3402174,"end":3407410,"confidence":0.617249099999999994992094798362813889980316162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, just the fact that we ended up running away.","start":3415355,"end":3418077,"confidence":0.56140529999999999599680222672759555280208587646484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't want to go back there.","start":3418867,"end":3420268,"confidence":0.92538934999999999941877604214823804795742034912109375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was one thing, I didn't want to go back.","start":3420397,"end":3422314,"confidence":0.6795136999999999982691178956883959472179412841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3423730,"end":3424090,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's quite stressful, looking at me back all these years, isn't it?","start":3445559,"end":3448680,"confidence":0.85231924000000003349697408339125104248523712158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible.","start":3449549,"end":3459839,"confidence":0.56011109999999997288711028886609710752964019775390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm gonna try not to intrude on too many questions that might be a bit too distressing.","start":3460576,"end":3466894,"confidence":0.56807876000000001592837861608131788671016693115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll only ask if it's necessary.","start":3467230,"end":3468914,"confidence":0.81286760000000002346354222027002833783626556396484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher.","start":3469956,"end":3475986,"confidence":0.73007684999999999941877604214823804795742034912109375},{"sentiment":"NEGATIVE","speaker":"B","text":"He hit you with his hands.","start":3476050,"end":3477317,"confidence":0.51584090000000004661018238039105199277400970458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap.","start":3477814,"end":3483907,"confidence":0.6253206000000000042149395085289143025875091552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"And after you ran away, you didn't want to go back.","start":3484308,"end":3486794,"confidence":0.56049640000000000572555336475488729774951934814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that's when I went up to the other place, eh, when they caught me.","start":3490914,"end":3496228,"confidence":0.79045889999999996433643900672905147075653076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, it was my mum and my sister that caught me and took me to the police station.","start":3496776,"end":3502446,"confidence":0.71993560000000000886899442775757052004337310791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm actually in that house now.","start":3502526,"end":3504202,"confidence":0.8606616000000000266112465396872721612453460693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm actually in that now as a house.","start":3505492,"end":3509901,"confidence":0.87546723999999997989363009764929302036762237548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"That is, that is the cop shop where I first came in.","start":3510664,"end":3514054,"confidence":0.85605293999999998444394577745697461068630218505859375},{"sentiment":"NEGATIVE","speaker":"A","text":"You know, but then, puttin' the clothes within ya spoilt ya, spoilt ya up.","start":3514643,"end":3520423,"confidence":0.57730720000000002034568069575470872223377227783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"So just to confirm, that was the teacher was Mr. R, is that right?","start":3521226,"end":3526846,"confidence":0.9174275400000000413314182878821156919002532958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. R, aha.","start":3526926,"end":3527713,"confidence":0.8013898999999999883669943301356397569179534912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all?","start":3528131,"end":3533927,"confidence":0.88651555999999998025629110998124815523624420166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know, I don't know.","start":3534007,"end":3535517,"confidence":0.52155446999999999224684188448009081184864044189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"A lot of the class saw it.","start":3535565,"end":3536817,"confidence":0.8186039000000000509515984958852641284465789794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"But they all saw it in the classroom.","start":3546121,"end":3547689,"confidence":0.64969032999999998256868138923891820013523101806640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if it somehow\u2014 I don't know if it got expelled or whatever, you know what I mean, because all the children did see it.","start":3547996,"end":3556216,"confidence":0.5017167000000000154358303916524164378643035888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, I don't know really what happened to you.","start":3556640,"end":3560368,"confidence":0.71869229999999995062154312108759768307209014892578125},{"sentiment":"POSITIVE","speaker":"B","text":"Oh, I'm sorry, that's fine.","start":3561360,"end":3563240,"confidence":0.5098795000000000410267375627881847321987152099609375},{"sentiment":"NEGATIVE","speaker":"B","text":"And how often\u2014 I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse?","start":3563642,"end":3578532,"confidence":0.6783704999999999873949718676158227026462554931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I just left.","start":3579341,"end":3580732,"confidence":0.6679418999999999773109493617084808647632598876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I ran away.","start":3581056,"end":3581476,"confidence":0.57574402999999996222157960801268927752971649169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"That same day, we was planning to run away, me and these other two lassies.","start":3584523,"end":3590264,"confidence":0.65023726000000003910628265657578594982624053955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it?","start":3596299,"end":3603320,"confidence":0.53004532999999998121865019129472784698009490966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":3603830,"end":3604580,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So the next\u2014 I probably wouldn't have done it if he hadn't have slapped me.","start":3604580,"end":3608640,"confidence":0.52961230000000003581561713872360996901988983154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I wouldn't have run away, do you know what I mean?","start":3608640,"end":3611560,"confidence":0.67926823999999996761545162371476180851459503173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And we even hatched it up to Aberdeen to get the train.","start":3611560,"end":3614500,"confidence":0.815751899999999974255615597940050065517425537109375},{"sentiment":"NEGATIVE","speaker":"A","text":"We could have been took away or anything.","start":3614760,"end":3617160,"confidence":0.7484655000000000057980287238024175167083740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, you don't think of that at the time, do you know what I mean?","start":3617300,"end":3620120,"confidence":0.61789700000000002955147238026256673038005828857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, of course not.","start":3620240,"end":3621600,"confidence":0.474833730000000009408012147105182521045207977294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then we skipped the train and all.","start":3621600,"end":3624440,"confidence":0.65847949999999999537436679020174778997898101806640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I thought I was going to get into trouble for that too.","start":3624440,"end":3626700,"confidence":0.8067372999999999905185177340172231197357177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know what I mean?","start":3627194,"end":3627743,"confidence":0.74010830000000005224336518949712626636028289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"But you just\u2014 we just wanted away for them.","start":3627873,"end":3630425,"confidence":0.6514270300000000180062897925381548702716827392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Of course, it's completely\u2014 I mean, the lashes, I'm trying to even remember their names in a canny because we stayed in a house one night and it was broken and we did a toast and egg the next day and, you know, the egg was black.","start":3631362,"end":3647625,"confidence":0.64334690000000005483116183313541114330291748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3648204,"end":3649009,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh my God, I said, I said, I was so hungry I ate it.","start":3649234,"end":3652711,"confidence":0.433419049999999972389019831098266877233982086181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can name that.","start":3655182,"end":3656178,"confidence":0.53698473999999996042475913782254792749881744384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So moving on to the next question.","start":3656724,"end":3659696,"confidence":0.8008998000000000505593789057456888258457183837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, Theresa, go on.","start":3660323,"end":3660982,"confidence":0.53670629999999996950776903759106062352657318115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I see, it's just, I just commit my, command my head to make that ache.","start":3662010,"end":3668758,"confidence":0.59148126999999994790613300210679881274700164794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred?","start":3669336,"end":3678896,"confidence":0.791863699999999948175855024601332843303680419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Was there any pain\/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes?","start":3679298,"end":3689276,"confidence":0.73826650000000004769873385157552547752857208251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just running away.","start":3689551,"end":3690392,"confidence":0.59018946000000005458474561237380839884281158447265625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":3691864,"end":3694717,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anyone witness it, know about it, or experience something?","start":3695090,"end":3697748,"confidence":0.85599009999999997599928747149533592164516448974609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore.","start":3700517,"end":3710020,"confidence":0.7065087599999999579125642412691377103328704833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I mean, did anyone\u2014 did you tell anyone or try to get help when, when the incident occurred?","start":3710570,"end":3729740,"confidence":0.724387099999999950483697830350138247013092041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went right into the headmaster.","start":3730408,"end":3732364,"confidence":0.769496100000000016194690033444203436374664306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what did the headmaster say in response?","start":3738529,"end":3743510,"confidence":0.82464490000000001401758709107525646686553955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"He let me phone my dad.","start":3743751,"end":3745442,"confidence":0.77835416999999995635306504482286982238292694091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what else did he do?","start":3747397,"end":3748447,"confidence":0.71498644000000000087169382823049090802669525146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm trying to think.","start":3752009,"end":3753764,"confidence":0.7055397599999999602715661239926703274250030517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her.","start":3753844,"end":3759656,"confidence":0.516973600000000033105607144534587860107421875},{"sentiment":"POSITIVE","speaker":"A","text":"Look at her face, my face was pure red.","start":3759705,"end":3761395,"confidence":0.5111234000000000055052851166692562401294708251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"With a slap, do you know what I mean?","start":3762357,"end":3763544,"confidence":0.71106879999999994534931602174765430390834808349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So he was trying to deny the fact that he'd slapped me, but I says the full class has seen it.","start":3763657,"end":3768289,"confidence":0.61196035000000004178133394816541112959384918212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So he's sitting trying to deny it in front of\u2014 right in front of me.","start":3769836,"end":3772769,"confidence":0.64986230000000000384119402951910160481929779052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, no, he did slap me.","start":3772850,"end":3774049,"confidence":0.65698120000000004292672883821069262921810150146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, look, how do you think my face got like that?","start":3774616,"end":3777241,"confidence":0.5567672999999999650100335202296264469623565673828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I think it ended up black and blue with a slap I got, but I did report him.","start":3779099,"end":3785285,"confidence":0.59396309999999996609432173499953933060169219970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So yeah, one moment.","start":3785431,"end":3787549,"confidence":0.70171004999999997409076968324370682239532470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if he gets sent home.","start":3799625,"end":3801074,"confidence":0.556590200000000034918912206194363534450531005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine.","start":3801139,"end":3811656,"confidence":0.7203264000000000333301386490347795188426971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away.","start":3816588,"end":3821747,"confidence":0.6554820500000000382812004318111576139926910400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"So then I never seen them again.","start":3826058,"end":3827494,"confidence":0.706897600000000014830447980784811079502105712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the headmaster told you that it wouldn't happen again and you'd be safe there?","start":3829140,"end":3833110,"confidence":0.74120470000000004962004140907083638012409210205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3833481,"end":3833788,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others?","start":3842378,"end":3851018,"confidence":0.916922299999999967923258736846037209033966064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was allowed to go out.","start":3852526,"end":3854314,"confidence":0.6526720999999999772711589685059152543544769287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, whenever, you know, like a walk.","start":3856828,"end":3859519,"confidence":0.8161214599999999652624182999716140329837799072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just round about the buildings right enough, but you were allowed to.","start":3859568,"end":3863338,"confidence":0.809196229999999960824652589508332312107086181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So Whereas when you were in the other places, you were locked in.","start":3864730,"end":3869923,"confidence":0.64936249999999995363708649165346287190914154052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"You couldn't just walk out when you wanted to, you know what I mean?","start":3870036,"end":3873404,"confidence":0.54108643999999994633753885864280164241790771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there were like no locked doors?","start":3874068,"end":3875429,"confidence":0.77353879999999997085780023553525097668170928955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, the doors were locked.","start":3877427,"end":3878413,"confidence":0.63266140000000004040003886984777636826038360595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"What, in Balnacraig?","start":3879220,"end":3880513,"confidence":0.81625365999999999200298361756722442805767059326171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, no.","start":3880901,"end":3881563,"confidence":0.77564529999999998199911033225362189114093780517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3881644,"end":3881805,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Even the locked doors, no.","start":3882371,"end":3884003,"confidence":0.54506759999999998544950585710466839373111724853515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And you was free to roam the premises?","start":3888950,"end":3891247,"confidence":0.79611679999999995782644646169501356780529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":3892320,"end":3892336,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":3892740,"end":3893744,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":3893809,"end":3894246,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"So that concludes the Balnah Craig assessment.","start":3894295,"end":3897468,"confidence":0.879862099999999980326492732274346053600311279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park.","start":3897598,"end":3904268,"confidence":0.8322675999999999962852825774461962282657623291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"But this will be the first time that you went to Cardross Park, on November 1977, age 14.","start":3904414,"end":3913859,"confidence":0.8729110399999999714282239438034594058990478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"So just give me one second.","start":3914134,"end":3915526,"confidence":0.71443000000000000948574552239733748137950897216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I've run away from here a few times and all, but I kept getting caught.","start":3918081,"end":3921253,"confidence":0.60558009999999995454089685154031030833721160888671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no worries.","start":3922410,"end":3922868,"confidence":0.7526609300000000057906390793505124747753143310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just, um, hold on one moment.","start":3922933,"end":3924456,"confidence":0.756712700000000015876366887823678553104400634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you know who placed you into Cardross Park?","start":3953773,"end":3957663,"confidence":0.8932369000000000003325340003357268869876861572265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Not\u2014 no.","start":3960068,"end":3961836,"confidence":0.53341530000000003663984671220532618463039398193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3962667,"end":3963332,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was Belinda, eh, I think she's left now.","start":3970812,"end":3975993,"confidence":0.787989599999999956736473905039019882678985595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, Belinda, oh, what's that woman's name?","start":3976363,"end":3979072,"confidence":0.63467485000000001260644921785569749772548675537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, she came to camsis, she was a social worker.","start":3980642,"end":3983070,"confidence":0.84190039999999999320579036066192202270030975341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a social worker?","start":3984160,"end":3985312,"confidence":0.8291771999999999476216316907084546983242034912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"A social worker, aye, I think it was a social worker, didn't it?","start":3985637,"end":3988640,"confidence":0.733673299999999972698105921153910458087921142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"You remember a social worker taking you for the first time?","start":3997203,"end":4000210,"confidence":0.843484099999999958896523821749724447727203369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember her name?","start":4001066,"end":4001875,"confidence":0.85023886000000004070642489750753156840801239013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's something to think, eh.","start":4003180,"end":4004276,"confidence":0.78891849999999996700950077865854837000370025634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Miss Blonde\u2014 Miss Blunder, I think it was.","start":4006517,"end":4008630,"confidence":0.84233475000000002097522155963815748691558837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Miss Blunder.","start":4008775,"end":4009486,"confidence":0.56688159999999998550634927596547640860080718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"You'll have that name.","start":4016157,"end":4019004,"confidence":0.74575215999999999727521071690716780722141265869140625},{"sentiment":"NEGATIVE","speaker":"A","text":"She was a social worker in Turkey, but she came for cancer.","start":4019183,"end":4023234,"confidence":0.59888744000000004863437652602442540228366851806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So you believe it was Miss Belinda?","start":4025000,"end":4027180,"confidence":0.8724792999999999576488107777549885213375091552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Miss Belinda.","start":4027358,"end":4028262,"confidence":0.74858754999999999046877974251401610672473907470703125},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":4030829,"end":4031524,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"One second, Theresa.","start":4031944,"end":4033817,"confidence":0.75855886999999999620314383719232864677906036376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So what type of\u2014 what type of setting was Cardross Park?","start":4035380,"end":4039297,"confidence":0.86386733999999998356855712700053118169307708740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was full of them.","start":4039847,"end":4041596,"confidence":0.71133389999999996344826058702892623841762542724609375},{"sentiment":"NEUTRAL","speaker":"B","text":"As in, was there a, um, like a residential school?","start":4043456,"end":4046089,"confidence":0.83847510000000002872155846489476971328258514404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it an assessment centre?","start":4046202,"end":4047494,"confidence":0.88642615000000002378754970777663402259349822998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was, uh, was it just a children's assessments home?","start":4047817,"end":4050403,"confidence":0.76397269999999994904982258958625607192516326904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was just assessment centre for 3 weeks.","start":4051868,"end":4054509,"confidence":0.8456333000000000321705329042742960155010223388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school.","start":4054782,"end":4060141,"confidence":0.771869600000000044559556044987402856349945068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was an assessment centre, and how long was you there for?","start":4062460,"end":4064934,"confidence":0.90634479999999995047943457393557764589786529541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"About 3 years, I'm sure.","start":4065488,"end":4066872,"confidence":0.8643764000000000446988224211963824927806854248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"For your first time round, do you think you was there for 3 years?","start":4070310,"end":4072992,"confidence":0.916614950000000039409542296198196709156036376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4073417,"end":4073548,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, in a few sentences, what was ordinary daily life like at Cardross Park?","start":4078592,"end":4084982,"confidence":0.87884720000000005057927410234697163105010986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, we used to do boxing.","start":4089902,"end":4091177,"confidence":0.84793390000000001816005124055664055049419403076171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say that again.","start":4092162,"end":4092823,"confidence":0.6831715000000000426183532908908091485500335693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"We used to do boxing.","start":4093388,"end":4094534,"confidence":0.85387515999999996640923427548841573297977447509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You used to do boxing?","start":4095164,"end":4095938,"confidence":0.85900129999999996766035792461480014026165008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":4096439,"end":4097100,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm used to box.","start":4101438,"end":4102559,"confidence":0.7517557999999999740481371190981008112430572509765625},{"sentiment":"POSITIVE","speaker":"A","text":"I was the best boxer.","start":4102981,"end":4104864,"confidence":0.76748895999999999784080273457220755517482757568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"You was the best at boxing?","start":4106017,"end":4107186,"confidence":0.80547285000000001797815230020205490291118621826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, me and my box.","start":4108619,"end":4109615,"confidence":0.69803490000000001369784285998321138322353363037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"As soon as somebody hopped me, that was me.","start":4111800,"end":4113601,"confidence":0.72768589999999999662350091966800391674041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was, I was gonna have me in.","start":4113699,"end":4115107,"confidence":0.7230170399999999997220356817706488072872161865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that was\u2014 I don't think that was\u2014 they should have waited to do that, do you know what I mean?","start":4120160,"end":4124803,"confidence":0.551493760000000055043756219674833118915557861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but it was just time just to give something to do.","start":4128262,"end":4132172,"confidence":0.734603349999999988284571372787468135356903076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, but everybody was\u2014 they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts.","start":4132831,"end":4145276,"confidence":0.55220776999999998668755551989306695759296417236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember what your accommodation was like at Cardross?","start":4145874,"end":4150216,"confidence":0.8865228000000000552205392523319460451602935791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"4 in a room.","start":4151092,"end":4152583,"confidence":0.69357835999999994935905078818905167281627655029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was It was 4 to 1.","start":4152632,"end":4155052,"confidence":0.83326644000000005263473212835378944873809814453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And if I was naughty, I'd have been in a room itself.","start":4155216,"end":4158111,"confidence":0.6724856999999999640493797414819709956645965576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And they says they were going to take all my clothes off.","start":4161570,"end":4163968,"confidence":0.5143596999999999752617441117763519287109375},{"sentiment":"NEGATIVE","speaker":"B","text":"So if you was naughty, you'd be placed into a room by yourself?","start":4164989,"end":4168570,"confidence":0.65438830000000003384030833331053145229816436767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aha, I was placed in it.","start":4169150,"end":4170539,"confidence":0.8225713999999999526124838666873984038829803466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And they were going to take my clothes off of me when they stood up open and shut the door.","start":4171849,"end":4175356,"confidence":0.7759703399999999806624373377417214214801788330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, aye, that'll be right, you'se not taking my clothes off.","start":4175663,"end":4178976,"confidence":0.70932519999999998905337861287989653646945953369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's not right.","start":4179669,"end":4181176,"confidence":0.94891190000000003035296458619995974004268646240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I do doubt I'll be getting the police.","start":4182829,"end":4184412,"confidence":0.782868600000000025573854145477525889873504638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell?","start":4189829,"end":4196352,"confidence":0.8205506000000000188521198651869781315326690673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was just the clothes that was there.","start":4196529,"end":4198640,"confidence":0.7447793499999999511373971472494304180145263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, other people had been worn.","start":4200525,"end":4202362,"confidence":0.672688799999999975653963701915927231311798095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And would you say the clothes were, um, hygienic in any way?","start":4207825,"end":4210993,"confidence":0.85367954000000001446579744879272766411304473876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, uh, they weren't.","start":4211930,"end":4213627,"confidence":0.5850621499999999475249978786450810730457305908203125},{"sentiment":"POSITIVE","speaker":"A","text":"They were all right.","start":4213708,"end":4214241,"confidence":0.4919181200000000142580347528564743697643280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"They were all the same.","start":4218017,"end":4219525,"confidence":0.6424864500000000422375023845233954489231109619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"That was the thing.","start":4220789,"end":4222702,"confidence":0.670701100000000050016524255624972283840179443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"They were all the same.","start":4224259,"end":4225134,"confidence":0.6424864500000000422375023845233954489231109619140625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":4225540,"end":4228188,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what was, um, the food like at the assessment centre?","start":4228643,"end":4231845,"confidence":0.8568738000000000187839077625540085136890411376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"As far as I know, Anne used to work in the kitchen doing the dishes and that.","start":4234694,"end":4238888,"confidence":0.9024868600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And was she able to contact your family freely?","start":4245202,"end":4247281,"confidence":0.829903199999999952041207507136277854442596435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it accessible to you?","start":4247474,"end":4249134,"confidence":0.8847816600000000253345433520735241472721099853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, not really.","start":4252610,"end":4253404,"confidence":0.5927312000000000136168409881065599620342254638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I'd sat there waiting for my family to come and visit me and they never came.","start":4254555,"end":4257569,"confidence":0.61306154999999995514059492052183486521244049072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends.","start":4259099,"end":4265888,"confidence":0.85981359999999995569197608347167260944843292236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I got a job when I was out.","start":4266800,"end":4269249,"confidence":0.565529469999999978568894221098162233829498291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out.","start":4269346,"end":4282117,"confidence":0.61385739999999999749746848465292714536190032958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So that took me go up now, Amy.","start":4283114,"end":4284646,"confidence":0.66119795999999997349050318007357418537139892578125},{"sentiment":"NEGATIVE","speaker":"B","text":"So is there anything\u2014 so I just put that, um, he was unable to contact your family, um, and when you\u2014 and when you did, you would sit waiting for them and they wouldn't\u2014 they never came.","start":4285467,"end":4295365,"confidence":0.498293880000000022345574279825086705386638641357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So you then got, um, work on a weekend, which was\u2014 which was then the reason as to why you was able to leave early, right?","start":4295445,"end":4304420,"confidence":0.90802430000000000642756958768586628139019012451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the others\u2014 how did staff and other children generally treat you while you were at Cardross Centre?","start":4314138,"end":4320505,"confidence":0.89411885000000002055031700365361757576465606689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, all right, apart from this woman I didn't really like, she didn't like me.","start":4321214,"end":4324772,"confidence":0.6976818000000000186133775059715844690799713134765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if she liked me or I didn't like her, I don't know.","start":4325014,"end":4329137,"confidence":0.52732250000000002732036818997585214674472808837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Is this another child or a staff member?","start":4329218,"end":4331336,"confidence":0.78411233000000002402174459348316304385662078857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, a staff member.","start":4331546,"end":4332758,"confidence":0.648755799999999993588062352500855922698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"She didn't\u2014 we get 4 flags a day and every day she was on she stroked my 4 flags.","start":4333017,"end":4338318,"confidence":0.76064246999999995946240005650906823575496673583984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, I was cheeky.","start":4339947,"end":4342127,"confidence":0.71090489999999995074375647163833491504192352294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, would you just repeat that again for me please, Theresa?","start":4342853,"end":4346970,"confidence":0.67488159999999997040731614106334745883941650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I think I was cheeky to her, or she would annoy me, or I would annoy her, and vice versa.","start":4348181,"end":4354994,"confidence":0.63294689999999997898072479074471630156040191650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"So then she would just stop my fags.","start":4355139,"end":4358335,"confidence":0.57354515999999999831260311111691407859325408935546875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I would just get into the office and get a fag after the teacher.","start":4359319,"end":4363675,"confidence":0.646761600000000047572257244610227644443511962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Or their manager, whatever.","start":4366082,"end":4367580,"confidence":0.6886782000000000181216819328255951404571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"So, who would take my\u2014 and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff?","start":4367629,"end":4389534,"confidence":0.87187139999999996309298921914887614548206329345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And did it follow any punishments or isolation or unsafe arrangements?","start":4390019,"end":4393963,"confidence":0.64287704000000001069992094926419667899608612060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, the punishment would be stroke your fag.","start":4394140,"end":4396723,"confidence":0.85855055000000002340954097235226072371006011962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, what else would they do?","start":4397493,"end":4399049,"confidence":0.61498134999999998218100927260820753872394561767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"You wouldn't get your weekends at home either.","start":4399739,"end":4403525,"confidence":0.50543665999999998206249074428342282772064208984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag?","start":4404632,"end":4410600,"confidence":0.76539122999999997798425965811475180089473724365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4411451,"end":4411467,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEGATIVE","speaker":"B","text":"As in steal your cigarettes?","start":4412189,"end":4413472,"confidence":0.51764909999999997314290567373973317444324493408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"They don't take it, no, they wouldn't give you fags.","start":4414098,"end":4416103,"confidence":0.64610445000000005233431465967441909015178680419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh.","start":4416665,"end":4416825,"confidence":0.54432963999999994797462932183407247066497802734375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was a punishment, but that only made me worse.","start":4423001,"end":4425300,"confidence":0.97352695000000000202788896785932593047618865966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you only go 4 times a day?","start":4427330,"end":4428839,"confidence":0.87776379999999998293702674345695413649082183837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So I suffered it for a gadroo half every day.","start":4429293,"end":4433220,"confidence":0.8090602000000000071366912379744462668895721435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So you only got 4 a day.","start":4435974,"end":4437297,"confidence":0.728307370000000009468976713833399116992950439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was isolation used as punishment at all?","start":4438526,"end":4441154,"confidence":0.580717499999999997584154698415659368038177490234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I'd just been put in that room.","start":4443563,"end":4444965,"confidence":0.55481420000000003511786417220719158649444580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was on my isolation ago.","start":4445064,"end":4446894,"confidence":0.7763771999999999895436531005543656647205352783203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Is that when you was put in the room and they threatened to take your clothes off?","start":4454994,"end":4457437,"confidence":0.618761099999999952814278003643266856670379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4458048,"end":4458080,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's going to be difficult to answer and also to ask this question, Theresa.","start":4472110,"end":4476481,"confidence":0.5809248000000000189402271644212305545806884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"However, was they\u2014 did they ever actually take your clothes off at any point?","start":4476641,"end":4481447,"confidence":0.79922013999999996780587707689846865832805633544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":4481994,"end":4482014,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"When you was in that room?","start":4482014,"end":4483178,"confidence":0.85791640000000002341806748518138192594051361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4483421,"end":4483809,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, no problem.","start":4484602,"end":4489859,"confidence":0.4992580699999999982452436597668565809726715087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I wouldn't know it.","start":4490037,"end":4492225,"confidence":0.52978170000000002204387783422134816646575927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for Cardross, for the first time of you being there, did you experience\u2014 did you suffer from any abuse, neglect, or any harmful actions?","start":4492533,"end":4521133,"confidence":0.5835385299999999997311306287883780896663665771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":4523488,"end":4524713,"confidence":0.62718269999999998187689698170288465917110443115234375},{"sentiment":"POSITIVE","speaker":"A","text":"The headmaster was really good to me, I didn't want to get sent to him.","start":4526570,"end":4531710,"confidence":0.51286149999999997017852138014859519898891448974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4532570,"end":4533557,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"It wasn't a rotten wee man or anything like that, do you know what I mean?","start":4533897,"end":4536617,"confidence":0.5326573999999999475818412975058890879154205322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"But I think that's how I went into him because I knew he would be eating my fag.","start":4537945,"end":4542444,"confidence":0.70599380000000000467963445771601982414722442626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"So I'd get a punishment, he'd stop fagging in again, he would give me a fag.","start":4550470,"end":4554750,"confidence":0.62569520000000000692352841724641621112823486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I think it was just to calm me down or whatever, you know what I mean?","start":4555540,"end":4558650,"confidence":0.75690055000000000529070121046970598399639129638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, more than likely it seems.","start":4559020,"end":4561010,"confidence":0.68607103999999996535308355305460281670093536376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, just to calm me down a wee bit.","start":4561160,"end":4562850,"confidence":0.68124989999999996381774280962417833507061004638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so just going back from what you said previously, so I'm just looking over, so Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off?","start":4564880,"end":4596309,"confidence":0.8290614499999999775781134303542785346508026123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, the room I was in, I think my roommates would have heard them.","start":4596775,"end":4601639,"confidence":0.76376085999999998588094740625820122659206390380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Saying that to me.","start":4602061,"end":4602808,"confidence":0.79231660000000003751807753360481001436710357666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, hold on, because it was a room next to it.","start":4603311,"end":4607550,"confidence":0.8294116000000000266112465396872721612453460693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I don't know, it might have happened to other people as well.","start":4610785,"end":4612970,"confidence":0.77755940000000001166569063570932485163211822509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":4613085,"end":4613659,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in?","start":4645892,"end":4660897,"confidence":0.8537535000000000540154587724828161299228668212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I would, I would volunteer, but because that's all we had to do.","start":4661492,"end":4666365,"confidence":0.50564620000000004562679123409907333552837371826171875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, okay, that's fine.","start":4666980,"end":4668114,"confidence":0.74913602999999995279978293183376081287860870361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've then got Sarah's posh after, and that was a couple of months later.","start":4668227,"end":4675113,"confidence":0.8020304400000000111248255052487365901470184326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4675324,"end":4675858,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then I've got Rosanna Lucas.","start":4676959,"end":4678708,"confidence":0.853627860000000016071908248704858124256134033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"1994.","start":4681250,"end":4682000,"confidence":0.6378101000000000464495997221092693507671356201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Does that sound about right to you?","start":4682000,"end":4685690,"confidence":0.77429026000000000795608912085299380123615264892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I never said that.","start":4686320,"end":4688320,"confidence":0.60521429999999998283755076045054011046886444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I asked her before that.","start":4688320,"end":4689710,"confidence":0.76005040000000001487734380134497769176959991455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"She went, did you take your clothes off?","start":4691480,"end":4693140,"confidence":0.8553979000000000443293401986011303961277008056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went, no, she never asked me that.","start":4693140,"end":4696370,"confidence":0.68715139999999996778257127516553737223148345947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"She's listening in, but she's obviously shocked with some of the things I'm saying.","start":4699240,"end":4704800,"confidence":0.52587837000000003939703674404881894588470458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":4704800,"end":4705660,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"You know, I mean, because I've obviously failed them.","start":4705660,"end":4707820,"confidence":0.86660570000000003432205630815587937831878662109375},{"sentiment":"POSITIVE","speaker":"A","text":"Maybe not as much, but I felt good, you know what I mean?","start":4708090,"end":4712670,"confidence":0.89980669999999995933848140339250676333904266357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":4712670,"end":4713590,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Obviously affected me through the years, you know what I mean?","start":4714210,"end":4718930,"confidence":0.492050680000000018043948557533440180122852325439453125},{"sentiment":"POSITIVE","speaker":"B","text":"Of course, yeah.","start":4718930,"end":4719710,"confidence":0.47401830000000000353566065314225852489471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct?","start":4719710,"end":4726420,"confidence":0.851730349999999969412556310999207198619842529296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, yes.","start":4726610,"end":4727510,"confidence":0.8412497599999999575715037281042896211147308349609375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":4727510,"end":4728170,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement.","start":4728170,"end":4737570,"confidence":0.800421660000000034784761737682856619358062744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember at the beginning when we started talking about Balnakrieg, you mentioned that you kept getting caught for absconding, do you know, for running away?","start":4738383,"end":4746606,"confidence":0.5074711400000000427468194175162352621555328369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you try to remember at least one of the times you ran away and what the reasons for running away?","start":4748250,"end":4753651,"confidence":0.764480049999999966559016684186644852161407470703125},{"sentiment":"NEGATIVE","speaker":"A","text":"That day that I get slapped for that teacher?","start":4754310,"end":4756721,"confidence":0.7139944000000000290384605250437743961811065673828125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, in Cardross Park, Balnakrieg.","start":4761669,"end":4765085,"confidence":0.8018380400000000296500957119860686361789703369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, in Cardross Park.","start":4765167,"end":4765951,"confidence":0.82057510000000000172093450601096265017986297607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Fact, oh, I don't know, I was in the hospital, I just said I'm going away.","start":4766350,"end":4771055,"confidence":0.67398469999999999213713408607873134315013885498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I never said I was going away.","start":4773374,"end":4774782,"confidence":0.67971395999999995041207512258552014827728271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer.","start":4774992,"end":4785151,"confidence":0.55982924000000000575028025195933878421783447265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me.","start":4786292,"end":4795794,"confidence":0.5313480999999999898619762461748905479907989501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging.","start":4796020,"end":4803596,"confidence":0.5360232000000000329720251102116890251636505126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So they would stop and tie me and once they went back in the motor, I would move again and run away again and hold on to the wire when they came out.","start":4803709,"end":4814575,"confidence":0.75598259999999994906971778618753887712955474853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"So they were beginning to get a bit lung me right in the back of the van.","start":4815484,"end":4819986,"confidence":0.72010589999999996546620195658761076629161834716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because they say they got me, do you know what I mean?","start":4820587,"end":4823170,"confidence":0.55759320000000001105178171201259829103946685791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So that would be the police in St. Barton or whatever, Cadres, whatever.","start":4824190,"end":4828832,"confidence":0.82152986999999999540023054578341543674468994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know where the police would have came from.","start":4828912,"end":4830589,"confidence":0.491371700000000022345858496919390745460987091064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they'd probably remember that, John and Anthony, whatever.","start":4831056,"end":4836062,"confidence":0.78981820000000002579554347903467714786529541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off.","start":4836337,"end":4860917,"confidence":0.86448955999999999022520569269545376300811767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And so when that night, when that incident occurred, what was happening before the staff members came in and took you away?","start":4861542,"end":4870195,"confidence":0.63105160000000004583142754199798218905925750732421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I really can't, I think they were all carrying on.","start":4871460,"end":4874510,"confidence":0.54487870000000004910845063932356424629688262939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were all carrying on?","start":4876240,"end":4877420,"confidence":0.82976543999999996525929191193426959216594696044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4877690,"end":4878240,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"As in like just doing your normal business?","start":4878240,"end":4879820,"confidence":0.77230779999999998874926632197457365691661834716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"The first time I came in, that's just when they shot up, probably.","start":4879820,"end":4883700,"confidence":0.68648790000000003974633955294848419725894927978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they'd be taking my clothes off.","start":4883700,"end":4889680,"confidence":0.7627770000000000383266751668998040258884429931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off.","start":4889980,"end":4895140,"confidence":0.6277169000000000220751417145947925746440887451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's what you're doing.","start":4895140,"end":4896820,"confidence":0.74830839999999998468638295889832079410552978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Room, and you kept opening and closing the door when you got into this room?","start":4898392,"end":4902173,"confidence":0.71318435999999996166565097155398689210414886474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was that kind of\u2014 okay, so he was opening and closing the door in like retaliation kind of manner?","start":4902237,"end":4915874,"confidence":0.81346810000000002727205128394416533410549163818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they opened it.","start":4925299,"end":4926527,"confidence":0.71088063999999995257184082220192067325115203857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So they locked the door first and then they opened it?","start":4927254,"end":4931178,"confidence":0.741828200000000048675019570509903132915496826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They're doing it because they're going to stroke you.","start":4931437,"end":4933084,"confidence":0.56561709999999998377262500071083195507526397705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So after they locked\u2014 so did they, um, try to get you to take your clothes off before they locked the door?","start":4936404,"end":4942121,"confidence":0.80648470000000005430962346508749760687351226806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, they just said that they would come in and take my clothes off.","start":4942687,"end":4945247,"confidence":0.5600078699999999631842229064204730093479156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said no, you don't know.","start":4945378,"end":4946633,"confidence":0.58065646999999998012498281241278164088726043701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's exactly that.","start":4947351,"end":4948313,"confidence":0.6148985000000000145092826642212457954883575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was greeting him to Auntie Janine, but because I was too\u2014 I was, wow, what do you want to take my clothes off for?","start":4954938,"end":4960718,"confidence":0.624584000000000028052227207808755338191986083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know what I mean?","start":4961520,"end":4962134,"confidence":0.74010830000000005224336518949712626636028289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I wasn't too sure.","start":4962182,"end":4962877,"confidence":0.662272039999999950765641187899746000766754150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it is a peculiar thing to ask a child.","start":4963476,"end":4966822,"confidence":0.5804278000000000492519802719471044838428497314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I know.","start":4967113,"end":4967452,"confidence":0.51317219999999996726813833447522483766078948974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember anything what happened after this?","start":4975546,"end":4977825,"confidence":0.89226700000000003232258904972695745527744293212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"So after the asked you to take your clothes off, and obviously you told them no.","start":4977924,"end":4982787,"confidence":0.57612264000000001917811687235371209681034088134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anything follow up from that?","start":4983608,"end":4985203,"confidence":0.866261900000000029109514798619784414768218994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, I think they put me back into my room.","start":4985767,"end":4992008,"confidence":0.71147020000000005257589918983285315334796905517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"What, after a couple of hours of isolation?","start":4996930,"end":4998999,"confidence":0.7730809499999999889752189119462855160236358642578125},{"sentiment":"POSITIVE","speaker":"A","text":"Aye, and I'd calmed down a wee bit.","start":5001255,"end":5002981,"confidence":0.5021427000000000528956434209248982369899749755859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Because I was stressed over things.","start":5005702,"end":5007561,"confidence":0.79562129999999997576054511227994225919246673583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And how often did this happen?","start":5020578,"end":5022668,"confidence":0.75540554999999998120330246820230968296527862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Over what time period?","start":5023095,"end":5024525,"confidence":0.85286779999999995371950944900163449347019195556640625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it change or become worse?","start":5024591,"end":5026299,"confidence":0.6619610000000000216147100218222476541996002197265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, it came\u2014 we ended up with nothing.","start":5028440,"end":5030989,"confidence":0.542533460000000022915855879546143114566802978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel.","start":5031845,"end":5040333,"confidence":0.79628589999999999093915903358720242977142333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"You did 20 hats and you did a flannel?","start":5042721,"end":5045206,"confidence":0.74430300000000004789768581758835352957248687744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"A jumper for a man.","start":5046674,"end":5047851,"confidence":0.74065535999999998484355501204845495522022247314453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Jumper, sorry.","start":5048142,"end":5048836,"confidence":0.57931023999999997631249470941838808357715606689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":5049255,"end":5049432,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"A","text":"I was a good knitter.","start":5050255,"end":5053732,"confidence":0.59493004999999998805293444092967547476291656494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"So they say, she's got a talent there somewhere, but she just no use it.","start":5054444,"end":5058250,"confidence":0.54782390000000003027480488526634871959686279296875},{"sentiment":"NEGATIVE","speaker":"B","text":"So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that?","start":5075587,"end":5089036,"confidence":0.62965952999999996730906559605500660836696624755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was probably\u2014 Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car.","start":5089149,"end":5103107,"confidence":0.52073080000000004918803142572869546711444854736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I tell all the lassies, he's run right into my cousin's.","start":5103500,"end":5105954,"confidence":0.635916799999999948767026580753736197948455810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"They says, what for?","start":5107529,"end":5108298,"confidence":0.6819436599999999515375748160295188426971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, I don't know.","start":5108429,"end":5109001,"confidence":0.63914780000000004367421979623031802475452423095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, I still run you in.","start":5109164,"end":5110538,"confidence":0.757080100000000033588776204851455986499786376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"What immediate effects did you experience?","start":5113260,"end":5115773,"confidence":0.8302849500000000215749196286196820437908172607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean?","start":5115999,"end":5125114,"confidence":0.8645954000000000139181111080688424408435821533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I said, he's not allowed to do that, see me.","start":5125259,"end":5128237,"confidence":0.61959489999999994847001971720601432025432586669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you experiencing any fear or shame when, um, when they were\u2014 well, I mean, actually been told this, the governors the next day.","start":5128978,"end":5138496,"confidence":0.64501249999999998863131622783839702606201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I told them about it just because I was stressed, but he always gave me a fag to calm me down.","start":5141591,"end":5147377,"confidence":0.58574545000000000083417717178235761821269989013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"But you see, as he went, he went, they wouldn't have took their clothes off.","start":5150460,"end":5153746,"confidence":0.72894585000000000629682972430600784718990325927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"They probably just did that to calm me down.","start":5153957,"end":5155884,"confidence":0.7482073000000000195797156266053207218647003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So there was nothing there, went to that.","start":5158782,"end":5161421,"confidence":0.734921799999999958430407787091098725795745849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I think I had had to drink a I wouldn't enter the office very often.","start":5161568,"end":5165544,"confidence":0.59348255000000005310312189976684749126434326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you experience any sleeping problems whilst you was at Cartridge?","start":5168165,"end":5172643,"confidence":0.75901140000000000274127387456246651709079742431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, there was a spider.","start":5174586,"end":5175552,"confidence":0.6926797000000000092967411546851508319377899169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, in fact, do you know what, that was her.","start":5175713,"end":5177402,"confidence":0.76214879999999995963122501052566803991794586181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a spider that was in the room.","start":5177515,"end":5179188,"confidence":0.7011403400000000285530177279724739491939544677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"A spider?","start":5179591,"end":5180234,"confidence":0.78971785000000005450004891827120445668697357177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"A spider was in the room.","start":5180636,"end":5181747,"confidence":0.686474299999999981736209520022384822368621826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They wouldn't come in and get her.","start":5181843,"end":5182969,"confidence":0.55276000000000002909672502937610261142253875732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They wouldn't come in and get her?","start":5183883,"end":5184864,"confidence":0.6699578999999999950887286104261875152587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, they were probably feetsie, I know.","start":5185331,"end":5186844,"confidence":0.6409086999999999978427922542323358356952667236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"So, um, I'm scared of vipers, spiders now.","start":5189661,"end":5192554,"confidence":0.84944015999999999966263430906110443174839019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anyone else, uh, did anyone witness this and know about it or experience something similar?","start":5217813,"end":5223700,"confidence":0.855551240000000046137529352563433349132537841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, they may have experienced something like, I don't know.","start":5224632,"end":5228439,"confidence":0.71536109999999997199893186916597187519073486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was a few of them put in that room, mate, enough at one point, but I don't know.","start":5236178,"end":5241364,"confidence":0.75190604000000005324721996657899580895900726318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Then happened to the money, I don't know.","start":5242003,"end":5244179,"confidence":0.62397223999999995580623135538189671933650970458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"It just frightened me when that was over.","start":5247600,"end":5249481,"confidence":0.92538120000000001486029077568673528730869293212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you tell anyone or try to get help?","start":5265531,"end":5267634,"confidence":0.80389549999999998508570797639549709856510162353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, as if you didn't drink the whole fist in the morning.","start":5270040,"end":5273057,"confidence":0.6002172999999999536413497480680234730243682861328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And who did you speak to?","start":5278082,"end":5279763,"confidence":0.81572549999999999226218960757250897586345672607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"The man that owned the place.","start":5280269,"end":5281493,"confidence":0.61495350000000004175859658062108792364597320556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what response did you receive?","start":5287056,"end":5288431,"confidence":0.82664729999999997378523630686686374247074127197265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, he was a bit nasty.","start":5292459,"end":5293449,"confidence":0.896841699999999963921482049045152962207794189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was all been a case 'You alright?' and that.","start":5293532,"end":5296619,"confidence":0.80487819999999998810125134696136228740215301513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Then he gave me a fag and I was alright.","start":5297025,"end":5299563,"confidence":0.576124969999999958503167363232932984828948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one.","start":5305862,"end":5312816,"confidence":0.62557256000000005524697144210222177207469940185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was brand new, but I used to go to school and his daughter was there as well.","start":5312864,"end":5317913,"confidence":0.75823753999999998764991460120654664933681488037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I'm just trying to remember, I'm trying to think of his name.","start":5320004,"end":5322488,"confidence":0.7682050000000000267164068645797669887542724609375},{"sentiment":"POSITIVE","speaker":"A","text":"He was so often nice.","start":5324084,"end":5325338,"confidence":0.82090472999999997139042307026102207601070404052734375},{"sentiment":"POSITIVE","speaker":"A","text":"It was nice enough, you know what I mean?","start":5325451,"end":5327509,"confidence":0.8883017300000000116000364869250915944576263427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5328265,"end":5328522,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just can't remember his name.","start":5329133,"end":5331902,"confidence":0.63902029999999998555182401105412282049655914306640625},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":5333264,"end":5334334,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"POSITIVE","speaker":"A","text":"But he was all right.","start":5338202,"end":5339285,"confidence":0.496966100000000021719159803978982381522655487060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"He never was neither bad or anything like that to me.","start":5339883,"end":5344006,"confidence":0.694691900000000028825297704315744340419769287109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that was good to hear.","start":5344750,"end":5346561,"confidence":0.97833245999999995934359731108997948467731475830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just phoned the paper up.","start":5350631,"end":5360007,"confidence":0.589836800000000049948312152992002665996551513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know who got that to come in, but they got that psychologist and I just phoned the paper up.","start":5361904,"end":5370700,"confidence":0.6092276599999999486811930182739160954952239990234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I said, I'm no, eh, right, no, that rubbish.","start":5370781,"end":5374668,"confidence":0.60315010000000002232667384305386804044246673583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't know half of the things it was asking me, do you know what I mean?","start":5374940,"end":5380060,"confidence":0.537447400000000019559820430004037916660308837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just to see that\u2014 I says, I'm not answering your questions.","start":5381900,"end":5386820,"confidence":0.67930389999999996053503537041251547634601593017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would I do when I went to a party.","start":5386820,"end":5395680,"confidence":0.69372290000000003118429958703927695751190185546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, I'm not allowed to go to a party.","start":5395680,"end":5397320,"confidence":0.83148279999999996636717014553141780197620391845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5397480,"end":5398580,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So how can I answer it, do you know what I mean?","start":5398580,"end":5400360,"confidence":0.7094065000000000509317032992839813232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, I thought they were going to put my nan in a bin because of my mum.","start":5400360,"end":5404180,"confidence":0.845590599999999970037833918468095362186431884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"So, um, you know what I mean?","start":5406170,"end":5407390,"confidence":0.78924114000000000768153540775529108941555023193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"I was like, no.","start":5407390,"end":5408860,"confidence":0.54545399999999999440802866956801153719425201416015625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, you can't answer something what you don't know the answer to, do you really?","start":5409090,"end":5412010,"confidence":0.62098649999999999682387397115235216915607452392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, aye.","start":5412050,"end":5413070,"confidence":0.65534389999999997922230932090315036475658416748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Of course.","start":5413070,"end":5414850,"confidence":0.5551795999999999953189444568124599754810333251953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place.","start":5414850,"end":5421390,"confidence":0.8383128600000000485437112729414366185665130615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, I remember that about hospital or something.","start":5422450,"end":5424150,"confidence":0.81896584999999999521236304644844494760036468505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":5424150,"end":5424930,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got\u2014 you know what I mean?","start":5424930,"end":5425680,"confidence":0.79335283999999994808405290314112789928913116455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5426030,"end":5426470,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others?","start":5449699,"end":5458419,"confidence":0.9140935999999999506115955227869562804698944091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"They must have been nice to me, but some of them weren't there.","start":5465216,"end":5471312,"confidence":0.51432389999999994500967659405432641506195068359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway.","start":5471749,"end":5479339,"confidence":0.898434940000000015203340808511711657047271728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd just run away in there to get the poor They get the police to bring you back.","start":5481614,"end":5493888,"confidence":0.49696656999999999637651626471779309213161468505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":5494261,"end":5494390,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5495086,"end":5496867,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So that concludes the questions in relation to your first placement at Cardross Park.","start":5497499,"end":5503309,"confidence":0.92249787000000005310340611686115153133869171142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"The next one will be for the Rye Hill Hostel in Dunoon.","start":5504597,"end":5507286,"confidence":0.9422762000000000082167161963297985494136810302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember you saying that you don't fully remember this placement, so just try to answer each question as you can.","start":5508832,"end":5515482,"confidence":0.78371995999999999327201294363476336002349853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think we went to school there.","start":5515546,"end":5517196,"confidence":0.87500540000000004425828592502512037754058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"You think you went to school there?","start":5518069,"end":5519069,"confidence":0.79833370000000003496865019769757054746150970458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Aye, so I think it was run by the Christians, and they were taking me to the church, and my mum phoned up and she said no, she needs to go to chapel.","start":5519456,"end":5532092,"confidence":0.575702900000000017399770513293333351612091064453125},{"sentiment":"NEGATIVE","speaker":"A","text":"So the lady was said to take me to chapel, She says, oh, Mum, I don't like me going to chapel.","start":5532833,"end":5539285,"confidence":0.77945200000000003370814738445915281772613525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, well, I'm a Catholic, so I'm going to chapel.","start":5539398,"end":5543158,"confidence":0.85657923999999996400589452605345286428928375244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I ended up\u2014 I went to the church.","start":5544739,"end":5546414,"confidence":0.85349715000000003772839818338979966938495635986328125},{"sentiment":"NEGATIVE","speaker":"A","text":"The woman was like, she says, if my man finds out, he'll not be happy.","start":5548100,"end":5553018,"confidence":0.61959213000000001869693733169697225093841552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so it was Rye Hill Hospital.","start":5554337,"end":5559698,"confidence":0.828635699999999975062792145763523876667022705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember the location?","start":5562184,"end":5563024,"confidence":0.85254054999999995256843021707027219235897064208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Dundee, was it?","start":5564528,"end":5566600,"confidence":0.84000576000000004572854095385991968214511871337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was that Dundee?","start":5569158,"end":5569967,"confidence":0.8779915000000000357971430275938473641872406005859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":5571325,"end":5571341,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, Dundee, Dunoon.","start":5571390,"end":5573386,"confidence":0.75830096000000002387508857282227836549282073974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, I went out to school there.","start":5574287,"end":5576316,"confidence":0.83098006000000002035932311628130264580249786376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember how old you were when you went to there?","start":5576718,"end":5578843,"confidence":0.89051950000000001939071125889313407242298126220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry.","start":5578892,"end":5579133,"confidence":0.50921240000000000947011358221061527729034423828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, wait a minute.","start":5579198,"end":5580276,"confidence":0.656188400000000005007905201637186110019683837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there.","start":5582206,"end":5587704,"confidence":0.86510450000000005399414249041001312434673309326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair.","start":5588368,"end":5598733,"confidence":0.66300020000000003950191285184700973331928253173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"What type of setting was it at Ryhill?","start":5600766,"end":5603119,"confidence":0.91209949999999995196020563525962643325328826904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know, I can't even mind much of that, that one.","start":5605904,"end":5609021,"confidence":0.556569300000000044548187361215241253376007080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't think I was in that long.","start":5609069,"end":5610409,"confidence":0.6343625999999999987011278790305368602275848388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"You don't think you was in there long?","start":5611233,"end":5612186,"confidence":0.687147139999999989612433637375943362712860107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":5612622,"end":5613606,"confidence":0.62718269999999998187689698170288465917110443115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if that's when my sister never got married or mine or whatever.","start":5616593,"end":5623950,"confidence":0.51858789999999999054125510156154632568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh, what we have is that you went to, uh, Ryhill.","start":5625091,"end":5627822,"confidence":0.8695912999999999559719299213611520826816558837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months.","start":5628303,"end":5638424,"confidence":0.88843320000000003400231207706383429467678070068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there?","start":5638520,"end":5649071,"confidence":0.87454902999999994950286463790689595043659210205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember much about that one.","start":5649536,"end":5651094,"confidence":0.638196769999999968803194860811345279216766357421875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":5651286,"end":5652555,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Remember, these questions are all in relation to Rye Hospital.","start":5653133,"end":5655975,"confidence":0.84449410000000002529674247853108681738376617431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"If you can't remember, you can't remember.","start":5656244,"end":5658030,"confidence":0.494715999999999989089616292403661645948886871337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Don't worry too much.","start":5658271,"end":5660037,"confidence":0.710710469999999983059524311101995408535003662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel?","start":5668322,"end":5674272,"confidence":0.89895069999999999144080220503383316099643707275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was, sorry, going to school, getting up to school.","start":5685702,"end":5688867,"confidence":0.498021600000000008723333166926749981939792633056640625},{"sentiment":"NEGATIVE","speaker":"A","text":"Now I can't even mean\u2014 I can't even remember the surroundings of the rooms that I'm at.","start":5691027,"end":5695588,"confidence":0.73664859999999998674269363618805073201656341552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"With the situation, whether I just kind of get that through my head.","start":5696380,"end":5700480,"confidence":0.84517629999999999146353957257815636694431304931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I might come in here, but it's just not appealing enough.","start":5700910,"end":5704570,"confidence":0.92454709999999995506669847600278444588184356689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think if that much happened, I think I could write a book, you know what I mean?","start":5705630,"end":5713310,"confidence":0.60725134999999996754382891595014370977878570556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5713310,"end":5714570,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"So you just can't, you can't remember the surroundings?","start":5714570,"end":5716400,"confidence":0.67344539999999997181845401428290642797946929931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just can't remember that one.","start":5716470,"end":5718250,"confidence":0.58734392999999995854665257866145111620426177978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's obviously\u2014 Do you remember how the staff and the other children treated you when you was here?","start":5718250,"end":5723830,"confidence":0.7709110999999999602749767291243188083171844482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't even That's fine.","start":5723830,"end":5728653,"confidence":0.477461729999999973106383777121664024889469146728515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations?","start":5730637,"end":5743763,"confidence":0.66044795999999994506879374966956675052642822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I know, you know, I can't even mind that much yet at all.","start":5746057,"end":5749570,"confidence":0.51030344000000005255657242742017842829227447509765625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5750005,"end":5750794,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So you I don't really know how long I was in there, so I don't really know.","start":5751213,"end":5755622,"confidence":0.6139020299999999874529521548538468778133392333984375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5760157,"end":5766015,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It must have been all right in that place for me, but I don't think that was a long-term place.","start":5771869,"end":5779172,"confidence":0.6281790000000000429025703851948492228984832763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":5779534,"end":5779936,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine.","start":5786652,"end":5800347,"confidence":0.708617700000000017013235265039838850498199462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you suffer any immediate effects, um, during your time at Ryhill Hospital?","start":5809097,"end":5813948,"confidence":0.74504775000000000861888338477001525461673736572265625},{"sentiment":"NEGATIVE","speaker":"B","text":"So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour?","start":5813996,"end":5821881,"confidence":0.724517599999999983850784701644442975521087646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember that one, honestly.","start":5822106,"end":5825165,"confidence":0.553029299999999945924855637713335454463958740234375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5825760,"end":5826179,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"It's just a total blank.","start":5832210,"end":5833644,"confidence":0.625567399999999995685584508464671671390533447265625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5834273,"end":5834740,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I know I was in somewhere up there, but I just can't\u2014 I mean, getting out to the school, and one time there was an incident in the school.","start":5834853,"end":5843457,"confidence":0.65219609999999994531805214137420989573001861572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember what happened, but I think the police came or something like that.","start":5843538,"end":5847485,"confidence":0.72549059999999998549213842125027440488338470458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I can mind of that, but that's all I can mind of at the moment.","start":5847888,"end":5850966,"confidence":0.70796720000000001871143240350647829473018646240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was somebody's birthday or something like that, and I think we probably ignored that.","start":5857568,"end":5861759,"confidence":0.49319062000000002399247023276984691619873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was someone else.","start":5861856,"end":5862924,"confidence":0.76268919999999995606998481889604590833187103271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"But for anything else, I can't even mind that actually staying in that place.","start":5873827,"end":5879280,"confidence":0.4740246200000000076357764555723406374454498291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, it's just a total blank.","start":5879924,"end":5882079,"confidence":0.559970199999999973528019836521707475185394287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":5883363,"end":5884933,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine, don't worry.","start":5885824,"end":5888446,"confidence":0.7870225299999999979405629346729256212711334228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that.","start":5889980,"end":5898656,"confidence":0.52473855000000002579696456450619734823703765869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So obviously if you can't remember, and you\u2014 that's you answering to the best of your ability and being as honest as possible, so don't worry about it.","start":5898753,"end":5908115,"confidence":0.68543315000000004655333896153024397790431976318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again.","start":5908182,"end":5924506,"confidence":0.92443675000000002928146614067372865974903106689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So one second.","start":5925831,"end":5929223,"confidence":0.68523169999999999912887460595811717212200164794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to that place, I've only been in that a night, and I went back to Cardross Park.","start":5931673,"end":5937013,"confidence":0.75543780000000004815063903151894919574260711669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because I've went to the Cardross Park.","start":5939118,"end":5942024,"confidence":0.66641855000000005393445690060616470873355865478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's all I can remember much about it.","start":5942653,"end":5944913,"confidence":0.8208201999999999998181010596454143524169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"From what we got on file is that you was, um, that you entered Cardross Park on June 10th, 1978, and it was until\u2014 it was till the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right?","start":5949220,"end":5967455,"confidence":0.92319125000000001879385536085464991629123687744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Right.","start":5967519,"end":5967906,"confidence":0.56647502999999999051539134597987867891788482666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I think I was only in there a week, maybe, at the most.","start":5967986,"end":5972655,"confidence":0.84614250000000001961097950697876513004302978515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know how long I was in there, um, because I just don't seem to mind the place.","start":5972751,"end":5978959,"confidence":0.71065617000000003145032678730785846710205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, do you remember?","start":5979586,"end":5981341,"confidence":0.80267020000000000035100811146548949182033538818359375},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even mind that one for some reason.","start":5981502,"end":5984016,"confidence":0.69115340000000002884661398638854734599590301513671875},{"sentiment":"POSITIVE","speaker":"B","text":"It's okay, don't worry about it.","start":5984096,"end":5986207,"confidence":0.6812833499999999542495743298786692321300506591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"So this is the next following questions again.","start":5986255,"end":5988978,"confidence":0.87233989999999994591206586846965365111827850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Are in relation to your second admission into Cardross Park.","start":5990019,"end":5997118,"confidence":0.92652599999999996072119756718166172504425048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you recall how long you were there for in your second admission to Cardross?","start":6001495,"end":6005616,"confidence":0.93651443999999994804994685182464309036731719970703125},{"sentiment":"POSITIVE","speaker":"A","text":"A couple of years, because you were only supposed to be there for 6 weeks, but they says I was that good that they kept me.","start":6005986,"end":6015124,"confidence":0.60756003999999996789682654707576148211956024169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And let me go to school.","start":6016999,"end":6018303,"confidence":0.7013030000000000097060137704829685389995574951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"You were supposed to be there for 6 weeks, but what happened?","start":6019317,"end":6021345,"confidence":0.5129213299999999531308958466979674994945526123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry, they kept me because\u2014 and let me go to school.","start":6021409,"end":6024832,"confidence":0.62570669999999994903561173487105406820774078369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm now at an all-girls school in Dunbarton.","start":6025647,"end":6029447,"confidence":0.92525310000000005050679874329944141209125518798828125},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":6034681,"end":6035208,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"In a few sentences, what was ordinary day life like?","start":6035357,"end":6039762,"confidence":0.87568129999999999579785026071476750075817108154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"On your second admission to Cardwell Park Assessment Centre?","start":6041179,"end":6044760,"confidence":0.9334843999999999919481297183665446937084197998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch.","start":6045069,"end":6064435,"confidence":0.763708199999999948204276734031736850738525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"That already had something we made, you know what I mean?","start":6066317,"end":6069480,"confidence":0.8260975999999999874745526540209539234638214111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"She was just telling\u2014 she's just gonna have to go to a training team, I think.","start":6070150,"end":6073870,"confidence":0.8580766300000000068592953539337031543254852294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think one of the women had wanted to take me home with them, but she wasn't allowed.","start":6073870,"end":6077190,"confidence":0.5477033000000000040330405681743286550045013427734375},{"sentiment":"POSITIVE","speaker":"A","text":"So I said, that wasn't that bad, you know what I mean?","start":6078410,"end":6081230,"confidence":0.4820145399999999913376313998014666140079498291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6081230,"end":6082430,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"And this is\u2014 oh, you can't go if you're not allowed to take\u2014 but that's not allowed.","start":6082430,"end":6086990,"confidence":0.8073949000000000264520849668770097196102142333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Has him wanted to take you home?","start":6087630,"end":6088870,"confidence":0.894390000000000018332002582610584795475006103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Is he like wanted to like adopt you full time?","start":6088870,"end":6090840,"confidence":0.865019100000000040751046981313265860080718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what happened, but she was wanting to keep me in there.","start":6091190,"end":6094290,"confidence":0.8019598999999999477950041182339191436767578125},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":6096130,"end":6097440,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you, Peratory, for me.","start":6097440,"end":6099250,"confidence":0.93047559999999995827835164163843728601932525634765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Actually, you know, there was more to that with how I was angry and I couldn't talk about things, do you know what I mean?","start":6101740,"end":6109710,"confidence":0.59426659999999997818775909763644449412822723388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to keep all that in, but my uncle knew that.","start":6109950,"end":6112940,"confidence":0.7709942499999999920845539236324839293956756591796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't want them to speak about it.","start":6112940,"end":6115430,"confidence":0.70513389999999998014601487739128060638904571533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't like, because I didn't know what would happen, do you know what I mean?","start":6115700,"end":6119180,"confidence":0.85027342999999999673121919840923510491847991943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6119180,"end":6120120,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So, and my auntie says that he would have gone to jail, but it ended up, and they ended up with he died before he even went to court.","start":6120120,"end":6127890,"confidence":0.63099989999999994694235283532179892063140869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14.","start":6127890,"end":6136330,"confidence":0.71040449999999999430855268656159751117229461669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I said about him, and I says, and I says, she tellt me nothin'.","start":6136330,"end":6140210,"confidence":0.6871150999999999786638227305957116186618804931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, I blame her, which I did.","start":6140210,"end":6142930,"confidence":0.53003940000000004939550990457064472138881683349609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I always blamed her because she never\u2014 she tellt me nothin'.","start":6142930,"end":6146500,"confidence":0.7158329500000000233939090321655385196208953857421875},{"sentiment":"NEGATIVE","speaker":"A","text":"And he would get to jail, do you know what I mean?","start":6146990,"end":6149190,"confidence":0.56506409999999995807939967562560923397541046142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And me at that age, I didn't know that.","start":6149190,"end":6151290,"confidence":0.6109598000000000528331156601780094206333160400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, tell him to\u2014 yeah, you know what I mean?","start":6151573,"end":6153967,"confidence":0.6609553999999999707171127738547511398792266845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"She was an adult and I was a wee'un.","start":6154145,"end":6156055,"confidence":0.660302460000000035478251447784714400768280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew.","start":6156734,"end":6166646,"confidence":0.86290115000000000566870994589407928287982940673828125},{"sentiment":"NEGATIVE","speaker":"A","text":"And they went, well, fuck yourself, you can tell the police if you want, but Uncle Jim's going to jail.","start":6168212,"end":6173981,"confidence":0.83032669999999997312301047713845036923885345458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, right, well, I'm not bothered, I'm the one who asked him.","start":6174061,"end":6177291,"confidence":0.7058179399999999770187741887639276683330535888671875},{"sentiment":"NEGATIVE","speaker":"A","text":"But he done it to a few in my family, so it was a\u2014 but he died before it would get to court or anything like that, then happened, you know what I mean?","start":6179800,"end":6189490,"confidence":0.62646305999999996050320305585046298801898956298828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6189770,"end":6190890,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And it was because it was my mum's brother and all that, wouldn't it have helped?","start":6190890,"end":6194660,"confidence":0.6306454500000000518156184625695459544658660888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean?","start":6195950,"end":6202870,"confidence":0.7556323400000000134468791657127439975738525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was her brother, so I don't know.","start":6202870,"end":6204490,"confidence":0.773756600000000016592593965469859540462493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre?","start":6233783,"end":6240920,"confidence":0.846729040000000043875161281903274357318878173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen.","start":6241257,"end":6252291,"confidence":0.7330313299999999809841710884938947856426239013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So it was, and I'd go to him at the weekends you know what I mean?","start":6253509,"end":6256705,"confidence":0.849699699999999946697926134220324456691741943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6260980,"end":6261190,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him.","start":6261481,"end":6266153,"confidence":0.75007809999999996986019823452807031571865081787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So that's how I kept it all quiet.","start":6267059,"end":6268579,"confidence":0.77921730000000000160298441187478601932525634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, but that\u2014 see that other place, which was the name?","start":6269360,"end":6272441,"confidence":0.83878094000000003038763907170505262911319732666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, so the one in Aberdeen, they were\u2014 I had to show them my towel, eh, that I had my period.","start":6274140,"end":6285844,"confidence":0.76191807000000000282824430541950277984142303466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"That was it.","start":6287650,"end":6288457,"confidence":0.55714523999999998604693018933176063001155853271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was another thing for back then.","start":6288554,"end":6290314,"confidence":0.8218406000000000322103232974768616259098052978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"It's just come into my head and I says, I need to show you.","start":6290362,"end":6293752,"confidence":0.57237050000000000427036184191820211708545684814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Why do I need to show you?","start":6293962,"end":6294947,"confidence":0.6023198400000000507503727931180037558078765869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"That they had put me on the pill or something.","start":6295028,"end":6297335,"confidence":0.53026309999999998723296812386251986026763916015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, in fact, I think that was that one and that one.","start":6298092,"end":6301040,"confidence":0.7886471999999999926700411378988064825534820556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but I had to show my towel anyway.","start":6301942,"end":6304116,"confidence":0.6980226000000000485812279293895699083805084228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I says, I ended up eventually done it.","start":6304197,"end":6306535,"confidence":0.66238790000000002944346988442703150212764739990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to show them it.","start":6306875,"end":6307521,"confidence":0.7217094299999999851280563234467990696430206298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, of course.","start":6315030,"end":6316591,"confidence":0.472816499999999972914110912824980914592742919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful?","start":6318104,"end":6332285,"confidence":0.53447100000000002939515297839534468948841094970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6333115,"end":6333431,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, I think that's\u2014 oh, the wee parrot, and I was saying the F word and it started saying it.","start":6334531,"end":6345658,"confidence":0.51764416999999995905312744071125052869319915771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Say that again.","start":6346276,"end":6346747,"confidence":0.67834000000000005403677505455561913549900054931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"The wee parrot, and it kept doing the stairs when I was polishing the stairs, and used to go F, F-U-C-K, to the wee parrot, and the parrot started saying it.","start":6348507,"end":6361903,"confidence":0.77115195999999996967488868904183618724346160888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I think I was a wee babbo, you know.","start":6365982,"end":6368484,"confidence":0.76998160000000004377085360829369165003299713134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"What would you say the difference\u2014 what was the difference at this placement compared to your placement at the other settings?","start":6386975,"end":6394452,"confidence":0.90561199999999997256594497230253182351589202880859375},{"sentiment":"POSITIVE","speaker":"B","text":"So this is in relation\u2014 a lot better.","start":6394598,"end":6398014,"confidence":0.8166950299999999884903445490635931491851806640625},{"sentiment":"POSITIVE","speaker":"B","text":"It was a lot better the second time around.","start":6398641,"end":6401570,"confidence":0.95439803999999994754688259490649215877056121826171875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, yes.","start":6401634,"end":6403581,"confidence":0.8412497599999999575715037281042896211147308349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is it?","start":6404450,"end":6404772,"confidence":0.71855484999999996720276840278529562056064605712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"They all knew me then.","start":6405319,"end":6406172,"confidence":0.77027599999999996072119756718166172504425048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Say that again.","start":6407400,"end":6407850,"confidence":0.67834000000000005403677505455561913549900054931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"They all knew you?","start":6410040,"end":6410966,"confidence":0.76093250000000001165290086646564304828643798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"They all knew me.","start":6411112,"end":6412022,"confidence":0.702142700000000008486722435918636620044708251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, aye.","start":6412184,"end":6412412,"confidence":0.6123007499999999492246161025832407176494598388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, I do apologise.","start":6412655,"end":6413451,"confidence":0.6926866000000000411773726227693259716033935546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I even go in with that woman I didn't like either, previous days.","start":6413630,"end":6416408,"confidence":0.84256279999999994512194234630442224442958831787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"She did it with just it.","start":6417262,"end":6418323,"confidence":0.715153200000000044411763155949302017688751220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know, I don't know what she did.","start":6418666,"end":6420037,"confidence":0.51410043000000005264382707537151873111724853515625},{"sentiment":"POSITIVE","speaker":"A","text":"I don't know what happened to us, but we were all right after that, the second time.","start":6420135,"end":6424610,"confidence":0.5644565999999999750258439235039986670017242431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"She wasn't there anymore when you went for the second time?","start":6429399,"end":6431686,"confidence":0.7638075399999999515188164878054521977901458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, maybe she was.","start":6432643,"end":6433324,"confidence":0.78825559999999994520436530365259386599063873291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet.","start":6438093,"end":6448698,"confidence":0.8988157500000000244000375460018403828144073486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge.","start":6449313,"end":6457125,"confidence":0.8779474499999999625998725605313666164875030517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So across all the placements, Theresa, who were the main people responsible?","start":6457994,"end":6464497,"confidence":0.808143999999999973482545101433061063289642333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details?","start":6465318,"end":6474074,"confidence":0.88030189999999997052526623519952408969402313232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":6475228,"end":6475469,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, you're unable to recall?","start":6476607,"end":6481018,"confidence":0.5140289700000000294721758109517395496368408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I'm trying to remember that, man.","start":6481820,"end":6484081,"confidence":0.679858269999999986765715220826677978038787841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm used to getting it, and now it's just\u2014 it's not coming to me at all.","start":6484129,"end":6489421,"confidence":0.74265170000000002570317292338586412370204925537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if I remember.","start":6489501,"end":6491442,"confidence":0.596337099999999953325868773390538990497589111328125},{"sentiment":"NEGATIVE","speaker":"A","text":"I could phone, like, you know, but I just can't even I kind of get it.","start":6491506,"end":6495229,"confidence":0.770538100000000003575451046344824135303497314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Could I get a wee break?","start":6498090,"end":6498850,"confidence":0.8525830500000000089499962996342219412326812744140625},{"sentiment":"NEGATIVE","speaker":"A","text":"You know, go to the toilet?","start":6498915,"end":6499998,"confidence":0.5278927700000000111657527668285183608531951904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":6500353,"end":6501097,"confidence":0.5765854999999999730420086052617989480495452880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll wait.","start":6501324,"end":6502407,"confidence":0.66354539999999995192325741300010122358798980712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You'll be back in about 5-10 minutes?","start":6502455,"end":6504347,"confidence":0.90532935000000003267217607572092674672603607177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":6504800,"end":6505172,"confidence":0.5765854999999999730420086052617989480495452880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll be nearly finished, so it won't be as long when I ring you the next time.","start":6505220,"end":6508118,"confidence":0.7314144399999999990313881426118314266204833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":6508199,"end":6508458,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"POSITIVE","speaker":"A","text":"All right, thanks.","start":6508766,"end":6510062,"confidence":0.58278536999999996925936329716932959854602813720703125},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you.","start":6510143,"end":6510742,"confidence":0.8529649999999999732125388618442229926586151123046875},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, you're welcome too, though.","start":6511131,"end":6512200,"confidence":0.92209386999999998213439766914234496653079986572265625}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-05 14:54:07 where `recording_id` = 3262) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data 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[B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15/08/68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, which is your email address? Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? [A 03:38]: Yes. [B 03:39]: Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother who's just— [A 05:16]: my twin. [B 05:19]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home. No. And where was your family home? What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said, take her away, I can't control her. So that's— she had schizophrenia, so that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well nor that, all that, kiddin'. My dad was an alcoholic as well. Mm-hmm. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the day that I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? [A 09:30]: Yeah. [B 09:30]: And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? 13. [A 10:09]: Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff park, was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going like, tell me do handstands. Eh, I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I said I've not got my pants on. So he said, so that was made to polish a pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, we'll try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now, you know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— the pronunciation, but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for? It seems as though you would have been in Cowder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem. Where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae mem that one. I don't know if that was the one that I ran away from. I did run away from one of them because the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 40 a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room She wouldn't have committed suicide. No, come on, my gran and that sat the tailor room through it. But so they had to tell the teachers about the women that was here. Yeah, it was not— I don't think it was a good time I had done that, dear, right enough. [B 23:52]: That's— that's— I'll just hold on one moment while I just catch up on the notes, Theresa. Right, apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff, were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abuser would say, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could thank you, do you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was— I never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine. Don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. Yeah, okay, that's fine. Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. than it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this and this now. [B 35:44]: What immediate effects did you experience? [A 35:47]: Oh, I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle, because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, that is gnaehandant. [B 41:56]: It is, unfortunately. I don't know. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardwell Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution set of questions completed for Calderhouse. We're going to now move on to Balnah Craig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? For Balmer Craig School. [A 43:27]: I went to school there, I know. I think my school was in that building. Yeah, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: Whatever you call it. [B 43:45]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balnahcraig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balnahcraig? [A 46:02]: That was— I did have a room in my cell there. I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school? [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we actually had her back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And, uh, but we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based in Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, sorry, Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? [B 51:31]: Yeah. [A 51:37]: I thought it was my birthday. Last Christmas, I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes. [A 51:48]: That was the one. I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me, you know what I mean, because I'd stuck up. They were all waiting for me at the train station, so I managed to go on the train and I was saying, bye. It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how were, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were, except, except obviously for the— Yeah. [B 54:27]: Was there any rules, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in them, do you know what I mean? Yeah, but everybody was going to be doing— but I wasn't even gonna be doing it with me anyway, do you know what I mean? So I don't know if that'd be actually abused or not. [B 56:35]: That's fine. Um, so, and that was in relation to physical abuse. And looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know, but then, puttin' the clothes within ya spoilt ya, spoilt ya up. [B 58:41]: So just to confirm, that was the teacher was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't have slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names in a canny because we stayed in a house one night and it was broken and we did a toast and egg the next day and, you know, the egg was black. [B 60:48]: Yeah. [A 60:49]: Oh my God, I said, I said, I was so hungry I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but I says the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balnacraig? [A 64:40]: Oh no, no. [B 64:41]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnah Craig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, eh, I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Turkey, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to 1. [A 69:15]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: Aha, I was placed in it. And they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt I'll be getting the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. [B 70:20]: That was the thing. They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:28]: I think I was cheeky to her, or she would annoy me, or I would annoy her, and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was a punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for a gadroo half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? Okay. No, no, no problem. [A 74:50]: No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for Cardross, for the first time of you being there, did you experience— did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over, so Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would volunteer, but because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. 1994. Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them. Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning when we started talking about Balnakrieg, you mentioned that you kept getting caught for absconding, do you know, for running away? Could you try to remember at least one of the times you ran away and what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back in the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to get a bit lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that's just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they'd be taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because they're going to stroke you. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: Oh, it came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually been told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, do you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? [B 88:48]: Yeah. [A 88:49]: I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just phoned the paper up. I don't know who got that to come in, but they got that psychologist and I just phoned the paper up. I said, I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would I do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. [A 90:14]: Sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians, and they were taking me to the church, and my mum phoned up and she said no, she needs to go to chapel. So the lady was said to take me to chapel, She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up— I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee, was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school. Now I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember that one, honestly. [B 97:05]: That's fine. [A 97:12]: It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and you— that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 10th, 1978, and it was until— it was till the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that with how I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would have gone to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, fuck yourself, you can tell the police if you want, but Uncle Jim's going to jail. I says, right, well, I'm not bothered, I'm the one who asked him. But he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— oh, the wee parrot, and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: The wee parrot, and it kept doing the stairs when I was polishing the stairs, and used to go F, F-U-C-K, to the wee parrot, and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `formatted_transcript` = [A 00:01]: Hello? [B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15/08/68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, which is your email address? Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? [A 03:38]: Yes. [B 03:39]: Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother who's just— [A 05:16]: my twin. [B 05:19]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home. No. And where was your family home? What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said, take her away, I can't control her. So that's— she had schizophrenia, so that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well nor that, all that, kiddin'. My dad was an alcoholic as well. Mm-hmm. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the day that I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? [A 09:30]: Yeah. [B 09:30]: And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? 13. [A 10:09]: Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff park, was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going like, tell me do handstands. Eh, I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I said I've not got my pants on. So he said, so that was made to polish a pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, we'll try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now, you know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— the pronunciation, but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for? It seems as though you would have been in Cowder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem. Where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae mem that one. I don't know if that was the one that I ran away from. I did run away from one of them because the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 40 a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room She wouldn't have committed suicide. No, come on, my gran and that sat the tailor room through it. But so they had to tell the teachers about the women that was here. Yeah, it was not— I don't think it was a good time I had done that, dear, right enough. [B 23:52]: That's— that's— I'll just hold on one moment while I just catch up on the notes, Theresa. Right, apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff, were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abuser would say, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could thank you, do you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was— I never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine. Don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. Yeah, okay, that's fine. Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. than it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this and this now. [B 35:44]: What immediate effects did you experience? [A 35:47]: Oh, I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle, because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, that is gnaehandant. [B 41:56]: It is, unfortunately. I don't know. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardwell Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution set of questions completed for Calderhouse. We're going to now move on to Balnah Craig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? For Balmer Craig School. [A 43:27]: I went to school there, I know. I think my school was in that building. Yeah, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: Whatever you call it. [B 43:45]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balnahcraig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balnahcraig? [A 46:02]: That was— I did have a room in my cell there. I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school? [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we actually had her back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And, uh, but we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based in Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, sorry, Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? [B 51:31]: Yeah. [A 51:37]: I thought it was my birthday. Last Christmas, I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes. [A 51:48]: That was the one. I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me, you know what I mean, because I'd stuck up. They were all waiting for me at the train station, so I managed to go on the train and I was saying, bye. It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how were, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were, except, except obviously for the— Yeah. [B 54:27]: Was there any rules, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in them, do you know what I mean? Yeah, but everybody was going to be doing— but I wasn't even gonna be doing it with me anyway, do you know what I mean? So I don't know if that'd be actually abused or not. [B 56:35]: That's fine. Um, so, and that was in relation to physical abuse. And looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know, but then, puttin' the clothes within ya spoilt ya, spoilt ya up. [B 58:41]: So just to confirm, that was the teacher was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't have slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names in a canny because we stayed in a house one night and it was broken and we did a toast and egg the next day and, you know, the egg was black. [B 60:48]: Yeah. [A 60:49]: Oh my God, I said, I said, I was so hungry I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but I says the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balnacraig? [A 64:40]: Oh no, no. [B 64:41]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnah Craig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, eh, I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Turkey, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to 1. [A 69:15]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: Aha, I was placed in it. And they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt I'll be getting the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. [B 70:20]: That was the thing. They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:28]: I think I was cheeky to her, or she would annoy me, or I would annoy her, and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was a punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for a gadroo half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? Okay. No, no, no problem. [A 74:50]: No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for Cardross, for the first time of you being there, did you experience— did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over, so Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would volunteer, but because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. 1994. Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them. Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning when we started talking about Balnakrieg, you mentioned that you kept getting caught for absconding, do you know, for running away? Could you try to remember at least one of the times you ran away and what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back in the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to get a bit lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that's just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they'd be taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because they're going to stroke you. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: Oh, it came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually been told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, do you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? [B 88:48]: Yeah. [A 88:49]: I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just phoned the paper up. I don't know who got that to come in, but they got that psychologist and I just phoned the paper up. I said, I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would I do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. [A 90:14]: Sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians, and they were taking me to the church, and my mum phoned up and she said no, she needs to go to chapel. So the lady was said to take me to chapel, She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up— I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee, was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school. Now I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember that one, honestly. [B 97:05]: That's fine. [A 97:12]: It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and you— that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 10th, 1978, and it was until— it was till the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that with how I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would have gone to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, fuck yourself, you can tell the police if you want, but Uncle Jim's going to jail. I says, right, well, I'm not bothered, I'm the one who asked him. But he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— oh, the wee parrot, and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: The wee parrot, and it kept doing the stairs when I was polishing the stairs, and used to go F, F-U-C-K, to the wee parrot, and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hello?\",\"start\":1138,\"end\":1314,\"confidence\":0.643008800000000046992454372229985892772674560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hello, am I through to Theresa Sinclair?\",\"start\":2516,\"end\":4616,\"confidence\":0.8581052000000000123947074825991876423358917236328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":5145,\"end\":5418,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hi Theresa, it's James calling from MMA Legal.\",\"start\":5963,\"end\":8303,\"confidence\":0.916221399999999963625896270968951284885406494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you 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Theresa?\",\"start\":16447,\"end\":18707,\"confidence\":0.9356980999999999770722070024930872023105621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"15\\/08\\/68.\",\"start\":19252,\"end\":20711,\"confidence\":0.62572706000000000159388946485705673694610595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Your postal address for me, please?\",\"start\":21897,\"end\":23404,\"confidence\":0.9061380999999999463767608176567591726779937744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"98 Main Street, Lanarkstown.\",\"start\":24077,\"end\":26081,\"confidence\":0.7485562999999999522771076954086311161518096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and then can you also confirm for me either your email address or your mobile number, please?\",\"start\":27647,\"end\":32130,\"confidence\":0.9060314000000000422829771196120418608188629150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, I think I'll give you my daughter's email address.\",\"start\":33030,\"end\":37392,\"confidence\":0.8328575000000000283506551568279974162578582763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Megan, which is your email address?\",\"start\":40395,\"end\":42981,\"confidence\":0.89554750000000005183409257369930855929851531982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is it mine or Megan's?\",\"start\":43305,\"end\":45067,\"confidence\":0.893651250000000008100187187665142118930816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses.\",\"start\":46248,\"end\":52728,\"confidence\":0.5002019399999999560435526291257701814174652099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com.\",\"start\":53970,\"end\":67330,\"confidence\":0.7932027600000000067126393332728184759616851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it is, um, you've passed data protection now.\",\"start\":68190,\"end\":71050,\"confidence\":0.75368880000000004759641569762607105076313018798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just for future reference, it is Megan's email address.\",\"start\":71050,\"end\":74790,\"confidence\":0.91711664000000003849066843031323514878749847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought that, because I don't really do them emails.\",\"start\":74790,\"end\":78110,\"confidence\":0.57491380000000003036575435544364154338836669921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Of course, that's perfectly understandable.\",\"start\":78730,\"end\":80710,\"confidence\":0.75659650000000000513722397954552434384822845458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Don't worry about it, Theresa.\",\"start\":80710,\"end\":82710,\"confidence\":0.6973576500000000510937070430372841656208038330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes.\",\"start\":83200,\"end\":89372,\"confidence\":0.8917286399999999613186218994087539613246917724609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":89838,\"end\":91348,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist.\",\"start\":91669,\"end\":104254,\"confidence\":0.91823299999999996590105411087279208004474639892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I will guide you through the questions in order.\",\"start\":104964,\"end\":106640,\"confidence\":0.78829395999999996025309201286290772259235382080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break.\",\"start\":106897,\"end\":115784,\"confidence\":0.75336974999999994917487811108003370463848114013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete.\",\"start\":118681,\"end\":126194,\"confidence\":0.8396624999999999783284465593169443309307098388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right.\",\"start\":126730,\"end\":127163,\"confidence\":0.56647502999999999051539134597987867891788482666015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":127581,\"end\":128337,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just before we begin, there are 12 stages to the witness statement.\",\"start\":130201,\"end\":134477,\"confidence\":0.90108869999999996469597363102366216480731964111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One being opening and consent.\",\"start\":135103,\"end\":136671,\"confidence\":0.83910483000000002373752749917912296950817108154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Two being your personal background and entry into care.\",\"start\":137043,\"end\":139731,\"confidence\":0.83738064999999994864054997378843836486339569091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm.\",\"start\":140201,\"end\":150921,\"confidence\":0.91643759999999996335162677496555261313915252685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5.\",\"start\":152700,\"end\":160658,\"confidence\":0.8975718599999999991467802828992716968059539794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just so you are aware, these questions will be repeated to you 5 times for each individual institution.\",\"start\":160706,\"end\":169781,\"confidence\":0.85699110000000000564313040740671567618846893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We then have The next part, which is people involved, reporting, and institutional knowledge.\",\"start\":172855,\"end\":178343,\"confidence\":0.85559492999999997575599763877107761800289154052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll ask this once we've gone through each institution.\",\"start\":178455,\"end\":181955,\"confidence\":0.8980169000000000067984728957526385784149169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And movement between placements and leaving care.\",\"start\":182694,\"end\":185198,\"confidence\":0.86482983999999996083118958267732523381710052490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then it's the impact of the experience of care as a whole.\",\"start\":185680,\"end\":189244,\"confidence\":0.72938570000000002568896206867066211998462677001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then 9 would be any support and treatment.\",\"start\":189998,\"end\":192230,\"confidence\":0.85112419999999999742357204013387672603130340576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"10, the evidence and support information.\",\"start\":192567,\"end\":194718,\"confidence\":0.86465519999999995715000977725139819085597991943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"11 goes through previous claims applications or payments that you may or may not have received already.\",\"start\":195393,\"end\":200899,\"confidence\":0.849236850000000043081627154606394469738006591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then reason 12 being the reason reasoning for applying.\",\"start\":201654,\"end\":205130,\"confidence\":0.88606185000000003970654915974591858685016632080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we will begin with the opening and consent.\",\"start\":206670,\"end\":211281,\"confidence\":0.90038865999999995182179191033355891704559326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you comfortable and happy to continue with the witness statement today?\",\"start\":212630,\"end\":216020,\"confidence\":0.79107976000000002070322580038919113576412200927734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":218420,\"end\":218533,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you need anyone with you, a break, or any other further adjustments?\",\"start\":219102,\"end\":222824,\"confidence\":0.899328899999999986647480909596197307109832763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you ever hear silence on my end of the phone, it's just me typing up the notes.\",\"start\":229533,\"end\":233575,\"confidence\":0.61511152999999996193736251370864920318126678466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All right.\",\"start\":233639,\"end\":233736,\"confidence\":0.489670160000000020961152813470107503235340118408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence?\",\"start\":235714,\"end\":242070,\"confidence\":0.92376869999999999816253648532438091933727264404296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":243000,\"end\":243209,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":243838,\"end\":244661,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Now, Theresa, we're just going to go into the personal background and the entry into care.\",\"start\":244984,\"end\":250550,\"confidence\":0.84418607000000001061579268935020081698894500732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you just tell me, where did you grow up and who lived with you before you went into care?\",\"start\":251098,\"end\":255352,\"confidence\":0.86406609999999994808916881083860062062740325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, my mum, dad, my sister.\",\"start\":259540,\"end\":261502,\"confidence\":0.67672140000000002846292090907809324562549591064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My brother, my twin brother, and my other two sisters were married.\",\"start\":264729,\"end\":273982,\"confidence\":0.88543325999999999975642595018143765628337860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we were put in a home for droguies, I think it was supposed to be.\",\"start\":281851,\"end\":287784,\"confidence\":0.8203508999999999939944927973556332290172576904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, my sister went, she went to Aunt Mandy's just to\\u2014 yeah, no worries, I'll come back to that shortly before we move on.\",\"start\":292318,\"end\":301063,\"confidence\":0.6547039999999999526636429436621256172657012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll just continue with, um, just everything before.\",\"start\":301241,\"end\":305070,\"confidence\":0.84428979999999997918536109864362515509128570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So at the moment I've just got like you lived with your mum and dad, your sister, your brother, and then also your twin brother.\",\"start\":305249,\"end\":311318,\"confidence\":0.73001009999999999511288706344203092157840728759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So does that mean you have two brothers, just to confirm?\",\"start\":311415,\"end\":313929,\"confidence\":0.9010415000000000507185404785559512674808502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, one brother.\",\"start\":314347,\"end\":315335,\"confidence\":0.59180105000000005066596031610970385372638702392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just the one brother who's just\\u2014 my twin.\",\"start\":315500,\"end\":317443,\"confidence\":0.81024002999999999996560973158921115100383758544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home.\",\"start\":319211,\"end\":324751,\"confidence\":0.7258194700000000221251639231923036277294158935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":329987,\"end\":330085,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And where was your family home?\",\"start\":333531,\"end\":335157,\"confidence\":0.68861662999999995182776046931394375860691070556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What number?\",\"start\":340255,\"end\":340611,\"confidence\":0.75159925000000005201883368499693460762500762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, 3.\",\"start\":340660,\"end\":341891,\"confidence\":0.5679220000000000379003495254437439143657684326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ben Coit Crescent.\",\"start\":342020,\"end\":342976,\"confidence\":0.759726459999999992334096532431431114673614501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you spell that for me, please?\",\"start\":343397,\"end\":344790,\"confidence\":0.827732099999999970663111525936983525753021240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. And that was Crescent, did you say?\",\"start\":346400,\"end\":361770,\"confidence\":0.54758329999999999504467496080906130373477935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What area?\",\"start\":365847,\"end\":368391,\"confidence\":0.7814438299999999504308334508095867931842803955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Lennoxtown.\",\"start\":370048,\"end\":370612,\"confidence\":0.56286110000000000308517655867035500705242156982421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":372527,\"end\":373430,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was home life like before care?\",\"start\":377942,\"end\":381102,\"confidence\":0.85746120000000003447127028266550041735172271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And try to include any relevant family health, education, or social work difficulties that are relevant.\",\"start\":381716,\"end\":388598,\"confidence\":0.83934264999999996792467982231755740940570831298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"[Speaker:JANE] Well, when I went to the panel, my mum just\\u2014 she was no well, so she just said, take her away, I can't control her.\",\"start\":391377,\"end\":398716,\"confidence\":0.6697473499999999635434733136207796633243560791015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that's\\u2014 she had schizophrenia, so that's how my dad tried to get me kept out.\",\"start\":399442,\"end\":405959,\"confidence\":0.60508996000000003778751533900504000484943389892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I think I was in Calder Park when my sister's man, he managed to get me out.\",\"start\":406298,\"end\":413702,\"confidence\":0.78692919999999999536299810642958618700504302978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was in their care for a wee while, but then I wouldn't go to school, so I was back in again.\",\"start\":414688,\"end\":419124,\"confidence\":0.49467030000000000722337745173717848956584930419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home?\",\"start\":420218,\"end\":428262,\"confidence\":0.6889972699999999949938001009286381304264068603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean?\",\"start\":429476,\"end\":443177,\"confidence\":0.58552784000000002162522605431149713695049285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My dad was greeting and that, and so was I greeting.\",\"start\":445246,\"end\":447563,\"confidence\":0.6895521000000000011453948900452814996242523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was just my mum wasn't well.\",\"start\":448962,\"end\":450233,\"confidence\":0.54096454000000004924686436424963176250457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't know that at the time, obviously.\",\"start\":450314,\"end\":452421,\"confidence\":0.550293200000000037874769986956380307674407958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I can all understand it all now, you know what I mean?\",\"start\":453370,\"end\":456951,\"confidence\":0.536157699999999959317165121319703757762908935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":460616,\"end\":461401,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how would you say your education was like before you went into care?\",\"start\":465530,\"end\":468763,\"confidence\":0.7502457000000000153505652633612044155597686767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was always dogging school.\",\"start\":472878,\"end\":475941,\"confidence\":0.8034244999999999858886212678044103085994720458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He was always dodging school.\",\"start\":479700,\"end\":480627,\"confidence\":0.579685149999999982384224495035596191883087158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":484240,\"end\":484256,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And just the way my mum would be no well nor that, all that, kiddin'.\",\"start\":484676,\"end\":488133,\"confidence\":0.49324339999999999850643916943226940929889678955078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My dad was an alcoholic as well.\",\"start\":488214,\"end\":489959,\"confidence\":0.819104550000000042331294025643728673458099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mm-hmm.\",\"start\":492720,\"end\":493031,\"confidence\":0.71720773000000004326892621975275687873363494873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did you come to enter care?\",\"start\":508076,\"end\":510844,\"confidence\":0.83239125999999996619038711287430487573146820068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Who made the decision, and were you told the reasons as to why you was going into care?\",\"start\":511071,\"end\":515862,\"confidence\":0.81705784999999997442188259810791350901126861572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was some panel I went to.\",\"start\":517826,\"end\":519364,\"confidence\":0.800178199999999950620122035616077482700347900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm trying to think.\",\"start\":521661,\"end\":523207,\"confidence\":0.7055397599999999602715661239926703274250030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In fact, it was in Kilceith.\",\"start\":523372,\"end\":524754,\"confidence\":0.86869096999999995123431517640710808336734771728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a panel to say if we went to\\u2014 that's what I was took, a children's panel.\",\"start\":525697,\"end\":530586,\"confidence\":0.88511499999999998511412968582590110599994659423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that's the day that I was getting away, so they took my wee lad there.\",\"start\":533038,\"end\":536836,\"confidence\":0.76526269999999996240802602187613956630229949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care?\",\"start\":538114,\"end\":544055,\"confidence\":0.886351499999999958845364744774997234344482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, I can't remember that much time back.\",\"start\":544917,\"end\":547454,\"confidence\":0.58642640000000001432312046745209954679012298583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine, Theresa, don't worry.\",\"start\":547600,\"end\":550267,\"confidence\":0.7130379700000000209314521271153353154659271240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you have any siblings, Theresa?\",\"start\":563474,\"end\":565939,\"confidence\":0.8842724600000000378940967493690550327301025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":570040,\"end\":570088,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And were you separated from any of them during your time in care?\",\"start\":570137,\"end\":573581,\"confidence\":0.821921169999999978728055793908424675464630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was away for them all, aye.\",\"start\":577213,\"end\":579446,\"confidence\":0.61628680000000002348059524592827074229717254638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well.\",\"start\":586370,\"end\":597011,\"confidence\":0.53238339999999995111323869423358701169490814208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time?\",\"start\":600630,\"end\":605870,\"confidence\":0.88777110000000003520170821502688340842723846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"13.\",\"start\":609380,\"end\":609669,\"confidence\":0.54336583999999998884078422634047456085681915283203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, I felt terrible.\",\"start\":609750,\"end\":610876,\"confidence\":0.89587300000000003041833451788988895714282989501953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I hated it.\",\"start\":611583,\"end\":612163,\"confidence\":0.93213456999999999563755181952728889882564544677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't like it, but I couldn't help it.\",\"start\":612388,\"end\":616023,\"confidence\":0.7962257999999999835694097782834433019161224365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I ended up\\u2014 I was in a Cardiff park, was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going like, tell me do handstands.\",\"start\":616152,\"end\":637567,\"confidence\":0.5368634500000000198127736439346335828304290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, I'm not doing handstands, I was in my nightie.\",\"start\":639016,\"end\":641897,\"confidence\":0.60504320000000000323581161865149624645709991455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I was like, I said, I'm not doing a handstand because I said I've not got my pants on.\",\"start\":643520,\"end\":647274,\"confidence\":0.5300561999999999773791614643414504826068878173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he said, so that was made to polish a pair of boots.\",\"start\":648780,\"end\":653320,\"confidence\":0.830482500000000012363443602225743234157562255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I knew that wasn't right at the time, do you know what I mean?\",\"start\":654837,\"end\":657590,\"confidence\":0.6822248699999999832499497642857022583484649658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I didn't know why he was the boot Yeah, of course.\",\"start\":657688,\"end\":660720,\"confidence\":0.59789305999999997620619751614867709577083587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll come back to that once it gets there.\",\"start\":660785,\"end\":663081,\"confidence\":0.815755840000000009837322068051435053348541259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, the institution questions, we'll try to keep each answer relevant to each question as well, just so we can\\u2014 once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care.\",\"start\":663355,\"end\":688429,\"confidence\":0.8134131000000000000227373675443232059478759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just don't want you to try and get too ahead of yourself, that's all.\",\"start\":688750,\"end\":691589,\"confidence\":0.52028214999999999879065626373630948364734649658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But, um, what you could say is very\\u2014 it's obviously very important, and it was something we'll go through very soon.\",\"start\":691718,\"end\":697862,\"confidence\":0.482791899999999996051514017381123267114162445068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded?\",\"start\":697958,\"end\":710375,\"confidence\":0.771534799999999965081087793805636465549468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll bring you in my medical records.\",\"start\":717547,\"end\":719841,\"confidence\":0.8290413599999999494372104891226626932621002197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't really know some of the questions you're asking me.\",\"start\":720033,\"end\":723082,\"confidence\":0.49625187999999997856548361596651375293731689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health.\",\"start\":724124,\"end\":740825,\"confidence\":0.64553729999999998057091943337582051753997802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A vulnerable child, probably, because I was abused by my mum's brother.\",\"start\":742838,\"end\":753412,\"confidence\":0.91695479999999995879278458232874982059001922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"By your mum's what, sorry?\",\"start\":754928,\"end\":756267,\"confidence\":0.492845099999999980422416001601959578692913055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum's brother.\",\"start\":756622,\"end\":757493,\"confidence\":0.76830995000000001926565573739935643970966339111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time..\",\"start\":762421,\"end\":771340,\"confidence\":0.494204639999999972843625073437578976154327392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that came up and they came to my house about it because it had happened to his daughter as well.\",\"start\":771340,\"end\":777160,\"confidence\":0.7784247399999999483810597666888497769832611083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But he's now passed away, so that's out the question now, you know what I mean?\",\"start\":777220,\"end\":782390,\"confidence\":0.61481909999999995175556932736071757972240447998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":783060,\"end\":783300,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now.\",\"start\":783300,\"end\":792620,\"confidence\":0.49835580000000001543725147712393663823604583740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But at the time I didn't understand it.\",\"start\":792620,\"end\":794860,\"confidence\":0.60145450000000000301270119962282478809356689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends.\",\"start\":794860,\"end\":804822,\"confidence\":0.778917199999999976256503941840492188930511474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I worked up in Campsie Glen.\",\"start\":804870,\"end\":806770,\"confidence\":0.875427399999999966695440889452584087848663330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'd go out at the weekends.\",\"start\":807624,\"end\":810087,\"confidence\":0.7803588500000000482970108350855298340320587158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair.\",\"start\":811526,\"end\":821355,\"confidence\":0.90230049999999994980726114590652287006378173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember the name of that one.\",\"start\":822650,\"end\":824221,\"confidence\":0.69688969999999994531236779948812909424304962158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, it was a Scouse bit there.\",\"start\":824270,\"end\":825954,\"confidence\":0.6140873399999999815435103300842456519603729248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Prison.\",\"start\":828320,\"end\":829031,\"confidence\":0.60146310000000002826681111400830559432506561279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's okay if you can't remember, don't, don't, um, worry yourself too much.\",\"start\":831620,\"end\":835632,\"confidence\":0.60983379999999998144488699836074374616146087646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's the\\u2014 that's concluding the personal background and entry into care.\",\"start\":836166,\"end\":841539,\"confidence\":0.87884700000000004482814119910472072660923004150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah.\",\"start\":841668,\"end\":849196,\"confidence\":0.92005449999999999732835931354202330112457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We have that your first care setting was Calder House, and this was in Blantyre.\",\"start\":850644,\"end\":855100,\"confidence\":0.905118050000000007315748007385991513729095458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14.\",\"start\":855229,\"end\":866529,\"confidence\":0.95956289999999999640323267158237285912036895751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You was placed there by the authority of South Lanarkshire Council following the panel hearing.\",\"start\":867991,\"end\":874623,\"confidence\":0.92607019999999995452100165493902750313282012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The second case that we have is\\u2014 apologies for the pronunciation\\u2014 the pronunciation, but Balmacraig School, the location of that being Perth.\",\"start\":875860,\"end\":885559,\"confidence\":0.81964639999999999719904053563368506729602813720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross.\",\"start\":886555,\"end\":898675,\"confidence\":0.94890079999999998872084461254416964948177337646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute.\",\"start\":899558,\"end\":915819,\"confidence\":0.9383122299999999693653762733447365462779998779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Being on remand for an assessment.\",\"start\":916413,\"end\":919718,\"confidence\":0.86442710000000000380993014914565719664096832275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee.\",\"start\":920905,\"end\":938717,\"confidence\":0.9306747300000000056030557971098460257053375244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute.\",\"start\":939920,\"end\":960312,\"confidence\":0.8793040500000000037061909097246825695037841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And this was before you was then released into the care of your sister, I believe.\",\"start\":960474,\"end\":967497,\"confidence\":0.8970496999999999498953684451407752931118011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, released to your sister.\",\"start\":968095,\"end\":969439,\"confidence\":0.7847581999999999613493173455935902893543243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And from the chronology of The placement chronology, is that correct?\",\"start\":970353,\"end\":975198,\"confidence\":0.902134400000000002961542122648097574710845947265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":977580,\"end\":978097,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in\\u2014 I thought I was in Hedges Park for a few years because I've been at school at that place.\",\"start\":978275,\"end\":985841,\"confidence\":0.84285193999999996616878661370719783008098602294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what, as a collective, you would have been in Calder House for?\",\"start\":987060,\"end\":991512,\"confidence\":0.88722323999999996857468431699089705944061279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It seems as though you would have been in Cowder House for the duration of like 3 and a half years to 4 years.\",\"start\":1001457,\"end\":1006174,\"confidence\":0.8111204499999999928405713944812305271625518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's right.\",\"start\":1006286,\"end\":1007410,\"confidence\":0.558114769999999982275085130822844803333282470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":1007650,\"end\":1008292,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so now it's part 4, is the compact placement sheet.\",\"start\":1008998,\"end\":1013346,\"confidence\":0.86719113999999997144385588399018160998821258544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So being, um, how many questions?\",\"start\":1013427,\"end\":1016170,\"confidence\":0.8116516499999999467718225787393748760223388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12.\",\"start\":1016219,\"end\":1021273,\"confidence\":0.80439150000000003704059281517402268946170806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there'll be 12 questions I'll be asking you in relation to each institution.\",\"start\":1021610,\"end\":1025669,\"confidence\":0.9201649400000000422750190409715287387371063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"These questions will be repeated questions for each institutional care setting.\",\"start\":1026183,\"end\":1031043,\"confidence\":0.87980219999999997870787638021283783018589019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre.\",\"start\":1031700,\"end\":1062442,\"confidence\":0.8868323000000000178033587872050702571868896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I cannae mind that Ryde hostel thing.\",\"start\":1062700,\"end\":1064970,\"confidence\":0.6138841999999999909931602815049700438976287841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I cannae mem.\",\"start\":1065421,\"end\":1066002,\"confidence\":0.52415000000000000479616346638067625463008880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Where was that?\",\"start\":1066067,\"end\":1066875,\"confidence\":0.7638095000000000300843794320826418697834014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was in Dunoon.\",\"start\":1067910,\"end\":1069414,\"confidence\":0.8143381499999999828531827006372623145580291748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Dunoon?\",\"start\":1070578,\"end\":1070885,\"confidence\":0.80320899999999995078070469389786012470722198486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I cannae mem that one.\",\"start\":1070999,\"end\":1071936,\"confidence\":0.53397729999999998806714529564487747848033905029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if that was the one that I ran away from.\",\"start\":1072114,\"end\":1074863,\"confidence\":0.51544493000000002336236093469779007136821746826171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I did run away from one of them because the man slapped me.\",\"start\":1079180,\"end\":1082772,\"confidence\":0.61578184000000002473740323694073595106601715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away.\",\"start\":1084216,\"end\":1096240,\"confidence\":0.54471623999999996268428503753966651856899261474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was running away there too.\",\"start\":1097058,\"end\":1098648,\"confidence\":0.6846733000000000401996658183634281158447265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's understandable.\",\"start\":1099547,\"end\":1101377,\"confidence\":0.612014700000000022583890313399024307727813720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording.\",\"start\":1102099,\"end\":1116620,\"confidence\":0.8518767400000000211690576179535128176212310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And also, if you just can't remember or you can't answer the question due to not remembering, that is fine.\",\"start\":1117219,\"end\":1123490,\"confidence\":0.61847200000000002173550228690146468579769134521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you state that, we'll just move on to the next questions, okay?\",\"start\":1123910,\"end\":1126666,\"confidence\":0.8527362000000000552546453036484308540821075439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1128257,\"end\":1128595,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So this will be for your first SS\\u2014 first institution being Calder House.\",\"start\":1129061,\"end\":1134301,\"confidence\":0.93764645000000002017515043917228467762470245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there?\",\"start\":1136344,\"end\":1150610,\"confidence\":0.9399419399999999757966406832565553486347198486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He thought I was in there when I was 13.\",\"start\":1150690,\"end\":1152941,\"confidence\":0.76532999999999995477395486886962316930294036865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They kept saying I was 14, but I don't know.\",\"start\":1154194,\"end\":1156487,\"confidence\":0.62151199999999995338129110677982680499553680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I thought I was put in when I was 13.\",\"start\":1156779,\"end\":1158960,\"confidence\":0.65961970000000003100382173215621151030063629150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I don't know.\",\"start\":1160215,\"end\":1163229,\"confidence\":0.62970389999999998309476723079569637775421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I must have been 14.\",\"start\":1165240,\"end\":1167410,\"confidence\":0.83768100000000000893152218850445933640003204345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If I'd been 14 then, I can't mind.\",\"start\":1167410,\"end\":1170370,\"confidence\":0.78605990000000003359303946126601658761501312255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I can remember that the thing that's happened in there was atrocious, you know what I mean?\",\"start\":1172170,\"end\":1178250,\"confidence\":0.8635152600000000067126393332728184759616851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1178250,\"end\":1178530,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was the two lasses that ran away, they were made to clean a barn out with toothbrush.\",\"start\":1178530,\"end\":1186040,\"confidence\":0.610734050000000028290969567024149000644683837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong.\",\"start\":1187290,\"end\":1193590,\"confidence\":0.7548928999999999778225401314557529985904693603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean?\",\"start\":1195510,\"end\":1202610,\"confidence\":0.74816585000000002114717290169210173189640045166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because I was just telling the woman the next day, I was telling all the women.\",\"start\":1202610,\"end\":1206440,\"confidence\":0.8165160399999999984999021762632764875888824462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon.\",\"start\":1208130,\"end\":1223810,\"confidence\":0.75178029999999995691695175992208532989025115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so what type of setting was it at Calder House?\",\"start\":1223810,\"end\":1225330,\"confidence\":0.8926195999999999575180709143751300871372222900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was 4-bedroom, I think.\",\"start\":1227665,\"end\":1233887,\"confidence\":0.890669350000000026312818590668030083179473876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say it again.\",\"start\":1234983,\"end\":1235532,\"confidence\":0.6422215000000000006963318810448981821537017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"4-bedroom.\",\"start\":1236196,\"end\":1237102,\"confidence\":0.68259513000000004989686885892297141253948211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A 4-kind room?\",\"start\":1238315,\"end\":1239319,\"confidence\":0.8898580000000000378435061065829358994960784912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A 4-bedroom.\",\"start\":1240015,\"end\":1241358,\"confidence\":0.68891259999999998608899431928875856101512908935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4-bedroom.\",\"start\":1242667,\"end\":1243572,\"confidence\":0.68259513000000004989686885892297141253948211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I think.\",\"start\":1244688,\"end\":1246158,\"confidence\":0.7674345000000000194262383956811390817165374755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1247451,\"end\":1247548,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was this a residential school, an assessment centre?\",\"start\":1247613,\"end\":1250945,\"confidence\":0.812464700000000039636915971641428768634796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Assessment centre.\",\"start\":1251172,\"end\":1251756,\"confidence\":0.6825052499999999522373173022060655057430267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was assessment centre.\",\"start\":1251820,\"end\":1253376,\"confidence\":0.8290239600000000042001602196251042187213897705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And at your first time at Calder House, how long was you\\u2014 for your time at Calder House, how long was you there for?\",\"start\":1257916,\"end\":1265018,\"confidence\":0.93200605999999996953420122736133635044097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think 3 weeks, and then that's when I went to Dundee.\",\"start\":1267960,\"end\":1270983,\"confidence\":0.89965963000000004345935167293646372854709625244140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":1274206,\"end\":1276232,\"confidence\":0.5762886000000000397136545871035195887088775634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House?\",\"start\":1277228,\"end\":1287348,\"confidence\":0.8454390000000000515711917614680714905261993408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school\\/work, food, clothing, hygiene, and how\\u2014 if you had access to contact with your family?\",\"start\":1287993,\"end\":1305495,\"confidence\":0.90111010000000002495568196536623872816562652587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour.\",\"start\":1307199,\"end\":1316470,\"confidence\":0.84768840000000000856061888043768703937530517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the accommodation like where you were staying?\",\"start\":1327069,\"end\":1329861,\"confidence\":0.90047259999999995638830796451657079160213470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was your bedroom like?\",\"start\":1330620,\"end\":1331895,\"confidence\":0.87263729999999994912940337599138729274272918701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was like 40 a room, I think.\",\"start\":1332573,\"end\":1334535,\"confidence\":0.881782700000000030371438697329722344875335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"40 per room?\",\"start\":1335249,\"end\":1336368,\"confidence\":0.8505521000000000331198179992497898638248443603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4 people per room.\",\"start\":1336562,\"end\":1338263,\"confidence\":0.7394916400000000056280669014086015522480010986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry.\",\"start\":1338489,\"end\":1338715,\"confidence\":0.50921240000000000947011358221061527729034423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was the\\u2014 what was the hygiene of the room like?\",\"start\":1342598,\"end\":1345772,\"confidence\":0.818892799999999976279241309384815394878387451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it clean?\",\"start\":1345836,\"end\":1346384,\"confidence\":0.84540059999999994655439650159678421914577484130859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was clean, uh-huh.\",\"start\":1347108,\"end\":1348112,\"confidence\":0.5655618000000000034077629607054404914379119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was you provided any clothes?\",\"start\":1350283,\"end\":1351790,\"confidence\":0.81520789999999998531876599372480995953083038330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Ah, they were defective clothes.\",\"start\":1352616,\"end\":1355192,\"confidence\":0.90361740000000001504787405792740173637866973876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah yeah, people had already used it, wasn't it?\",\"start\":1357515,\"end\":1359800,\"confidence\":0.64288365999999996791558487529982812702655792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like new clothes and that.\",\"start\":1359898,\"end\":1361008,\"confidence\":0.735103300000000015046452972455881536006927490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was used clothes.\",\"start\":1362078,\"end\":1362977,\"confidence\":0.74113079999999997848902921759872697293758392333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was used clothes.\",\"start\":1363043,\"end\":1364662,\"confidence\":0.74113079999999997848902921759872697293758392333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what would you say the hygiene of the clothes like?\",\"start\":1366871,\"end\":1368609,\"confidence\":0.8097433400000000336405037160147912800312042236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were they clean or were they dirty?\",\"start\":1368674,\"end\":1369697,\"confidence\":0.67532859999999994560226923567824997007846832275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They were dirty.\",\"start\":1371110,\"end\":1372441,\"confidence\":0.92178780000000004601901082423864863812923431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1373659,\"end\":1376485,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was your daily routine like at Calder House?\",\"start\":1380770,\"end\":1384072,\"confidence\":0.9227608000000000476603645438444800674915313720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't really mind much.\",\"start\":1390191,\"end\":1391386,\"confidence\":0.58705013999999999807499762027873657643795013427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":1392613,\"end\":1393081,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that\\u2014 I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room She wouldn't have committed suicide.\",\"start\":1395600,\"end\":1416623,\"confidence\":0.60584179999999998589288452421897090971469879150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, come on, my gran and that sat the tailor room through it.\",\"start\":1416704,\"end\":1420831,\"confidence\":0.56142429999999998724291572216316126286983489990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But so they had to tell the teachers about the women that was here.\",\"start\":1420912,\"end\":1426292,\"confidence\":0.6649722000000000132757804749417118728160858154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, it was not\\u2014 I don't think it was a good time I had done that, dear, right enough.\",\"start\":1426503,\"end\":1431521,\"confidence\":0.8546099700000000520816456628381274640560150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's\\u2014 that's\\u2014 I'll just hold on one moment while I just catch up on the notes, Theresa.\",\"start\":1432973,\"end\":1436868,\"confidence\":0.844923899999999949983475744375027716159820556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, apologies.\",\"start\":1437455,\"end\":1439103,\"confidence\":0.63007029999999997205151203161221928894519805908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So moving on to the next question.\",\"start\":1443325,\"end\":1444601,\"confidence\":0.8008998000000000505593789057456888258457183837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did staff and other children genuinely treat you?\",\"start\":1445102,\"end\":1448751,\"confidence\":0.58762926000000004211898385619861073791980743408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, I was saying that they were bullying my friend, but I wasn't letting them.\",\"start\":1450280,\"end\":1454526,\"confidence\":0.598018900000000019900880943168886005878448486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was setting up for, you know what I mean?\",\"start\":1455807,\"end\":1457330,\"confidence\":0.8144151600000000268408939518849365413188934326171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The children were bullying my friend.\",\"start\":1458595,\"end\":1460354,\"confidence\":0.9023491999999999624293423039489425718784332275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But the children didn't treat you that way?\",\"start\":1468284,\"end\":1471609,\"confidence\":0.7582335000000000047037929107318632304668426513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They didn't bully you?\",\"start\":1471674,\"end\":1472417,\"confidence\":0.6116411999999999959953811412560753524303436279296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, no, I'm glad they stuck up for us.\",\"start\":1473127,\"end\":1477211,\"confidence\":0.69683930000000005033911065766005776822566986083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's tend to what happens with bullies though, isn't it?\",\"start\":1477389,\"end\":1479554,\"confidence\":0.63875300000000001521271997262374497950077056884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They don't like it when people stand up to them.\",\"start\":1479651,\"end\":1481380,\"confidence\":0.74827385000000001813447170206927694380283355712890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, they're afraid, aren't they?\",\"start\":1481445,\"end\":1482996,\"confidence\":0.6343353400000000252845211434760130941867828369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the staff treat you at Calder House?\",\"start\":1493375,\"end\":1495904,\"confidence\":0.88619137000000003379085455890162847936153411865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think the staff were doing it to that kid, apart from that man.\",\"start\":1500073,\"end\":1506693,\"confidence\":0.69812149999999995042543332601781003177165985107421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I think the staff, the other staff, were all right.\",\"start\":1507874,\"end\":1510930,\"confidence\":0.71209920000000004325357849666033871471881866455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you say apart from that man, can you remember his name at all?\",\"start\":1511964,\"end\":1515873,\"confidence\":0.7720197399999999543496187470736913383007049560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't, no, I can't remember his name.\",\"start\":1515938,\"end\":1517909,\"confidence\":0.704149099999999972254727254039607942104339599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there any descriptive features that you remember at all?\",\"start\":1518539,\"end\":1521544,\"confidence\":0.876677499999999998436805981327779591083526611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh, like, did he have any tattoos?\",\"start\":1524100,\"end\":1525789,\"confidence\":0.8596821999999999519559423788450658321380615234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"A big man, just a big man.\",\"start\":1526208,\"end\":1527882,\"confidence\":0.62679373999999998812171497775125317275524139404296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Fat man.\",\"start\":1528558,\"end\":1529057,\"confidence\":0.87823890000000004452118673725635744631290435791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's what I can explain.\",\"start\":1529202,\"end\":1532421,\"confidence\":0.7850953000000000514546627528034150600433349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Horrible face.\",\"start\":1533660,\"end\":1534292,\"confidence\":0.9695583599999999524499116887454874813556671142578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Horrible looking face.\",\"start\":1534858,\"end\":1535823,\"confidence\":0.97510569999999996415596115184598602354526519775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, quite a scary man.\",\"start\":1537340,\"end\":1541793,\"confidence\":0.57925283999999999107188841662718914449214935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I just can't remember his name.\",\"start\":1545180,\"end\":1547327,\"confidence\":0.539176499999999947476680972613394260406494140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":1548180,\"end\":1549146,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was, um, sorry, there's some things that things can\\u2014 did he have any, did he have any hair or anything like that?\",\"start\":1549259,\"end\":1558392,\"confidence\":0.71380549999999998167510284474701620638370513916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did he have long or short hair?\",\"start\":1558521,\"end\":1560068,\"confidence\":0.9222852599999999956281726554152555763721466064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I think he was kind of bald, slightly bald.\",\"start\":1560294,\"end\":1570660,\"confidence\":0.5855852999999999752844814793206751346588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean.\",\"start\":1571031,\"end\":1575419,\"confidence\":0.719881800000000016126477930811233818531036376953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":1575958,\"end\":1582725,\"confidence\":0.708617700000000017013235265039838850498199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next question may be a bit distressing, so just try and answer it in the best way you possibly can.\",\"start\":1583387,\"end\":1589503,\"confidence\":0.59602122999999995744957459464785642921924591064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anything happen to you there that you now consider abuse, neglect, or harmful?\",\"start\":1590590,\"end\":1596121,\"confidence\":0.7806971700000000513597342433058656752109527587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Remember that, man?\",\"start\":1597153,\"end\":1598733,\"confidence\":0.76853614999999997348112401596154086291790008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's the boost.\",\"start\":1599329,\"end\":1600699,\"confidence\":0.5225535999999999514642468056990765035152435302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean?\",\"start\":1601403,\"end\":1604437,\"confidence\":0.7394311399999999867560518396203406155109405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, hold on one second.\",\"start\":1605357,\"end\":1606907,\"confidence\":0.68319249999999998035349335623322986066341400146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's a red one.\",\"start\":1611950,\"end\":1612688,\"confidence\":0.67558240000000002734026338657713495194911956787109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it.\",\"start\":1621110,\"end\":1628709,\"confidence\":0.7075770999999999588681021123193204402923583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on one moment.\",\"start\":1630639,\"end\":1632825,\"confidence\":0.76652430000000004728377689389162696897983551025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Nothing was done about it.\",\"start\":1639742,\"end\":1640778,\"confidence\":0.7458436999999999983401721692644059658050537109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":1641425,\"end\":1641927,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did you experience\\u2014 looking back, did you experience anything that you'd now consider as physical or emotional abuse?\",\"start\":1642073,\"end\":1651285,\"confidence\":0.56206560000000005405951242209994234144687652587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole.\",\"start\":1655483,\"end\":1665812,\"confidence\":0.7575924400000000336063976646983064711093902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I would get out the door, and the abuser would say, 'I was just coming to get you,' because they were all seeing the looks through the keyhole.\",\"start\":1666005,\"end\":1674023,\"confidence\":0.5160278700000000551284529137774370610713958740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second.\",\"start\":1675153,\"end\":1675798,\"confidence\":0.64591235000000002397513299001730047166347503662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I didn't think it was just me, it was other ones.\",\"start\":1677283,\"end\":1679429,\"confidence\":0.66709450000000003466738007773528806865215301513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what he was doing to the other ones.\",\"start\":1679558,\"end\":1681522,\"confidence\":0.7115517000000000091830543169635348021984100341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Friends.\",\"start\":1682933,\"end\":1683257,\"confidence\":0.695427000000000017365664461976848542690277099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole.\",\"start\":1683419,\"end\":1693763,\"confidence\":0.73732834999999996572483951240428723394870758056640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that'd be stressful, that'd be stressful in the morning.\",\"start\":1698655,\"end\":1701463,\"confidence\":0.7014055999999999624350266458350233733654022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, get my clothes on and all that, mate.\",\"start\":1702286,\"end\":1705579,\"confidence\":0.7496536400000000099907992989756166934967041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The thought of him just looking through that keyhole, just put a housecoat up.\",\"start\":1706747,\"end\":1710053,\"confidence\":0.67477149999999996854427308790036477148532867431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm sure my hangar could thank you, do you know what I mean?\",\"start\":1710340,\"end\":1713620,\"confidence\":0.483712050000000004512656914812396280467510223388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":1714091,\"end\":1715016,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"This may\\u2014 moving on to the next question.\",\"start\":1721340,\"end\":1723509,\"confidence\":0.88523143999999998055017158549162559211254119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability.\",\"start\":1723685,\"end\":1731415,\"confidence\":0.71809120000000004058193781020236201584339141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And who was involved or responsible for the abuse that you endured at your time in Calder House?\",\"start\":1731897,\"end\":1738315,\"confidence\":0.732095099999999998630073605454526841640472412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That would have been the workers, maybe.\",\"start\":1744553,\"end\":1748237,\"confidence\":0.77966539999999995291801724306424148380756378173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":1748336,\"end\":1748729,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Then there was used to be a room you could get in, so that would be the heat, like the hedge one.\",\"start\":1757219,\"end\":1762145,\"confidence\":0.843840099999999981861265041516162455081939697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say that again.\",\"start\":1762988,\"end\":1763685,\"confidence\":0.6831715000000000426183532908908091485500335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It would be the hedge one, the room you'd get in, a room with a hedge in.\",\"start\":1764268,\"end\":1768364,\"confidence\":0.8870793999999999623895519107463769614696502685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A headroom, did you say?\",\"start\":1770204,\"end\":1771373,\"confidence\":0.80992823999999996598120333146653138101100921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, they were the head person.\",\"start\":1771763,\"end\":1773355,\"confidence\":0.685287100000000037880454328842461109161376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Head pressing?\",\"start\":1774362,\"end\":1774979,\"confidence\":0.8280127999999999932612126940512098371982574462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":1776690,\"end\":1776706,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A head pressing room?\",\"start\":1777677,\"end\":1778762,\"confidence\":0.8352332000000000089556806415203027427196502685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, the head worker.\",\"start\":1779620,\"end\":1787468,\"confidence\":0.55269840000000003410463023101328872144222259521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The head worker?\",\"start\":1788920,\"end\":1789776,\"confidence\":0.79869025999999998521872157652978785336017608642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":1790276,\"end\":1790405,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know how you would go to the staff room?\",\"start\":1790760,\"end\":1792598,\"confidence\":0.74994475000000004882849680143408477306365966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1794085,\"end\":1794313,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, they would have a staff room in their cell, so you would go to them.\",\"start\":1794982,\"end\":1798095,\"confidence\":0.89997183999999996739660446110065095126628875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Get in, bother me or whatever.\",\"start\":1798313,\"end\":1800987,\"confidence\":0.60916899999999996051514017381123267114162445068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, were there any, um, apologies, hold on.\",\"start\":1805937,\"end\":1818313,\"confidence\":0.7192602999999999635605263392790220677852630615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so the next question, try to take your time with answering the question.\",\"start\":1820992,\"end\":1824618,\"confidence\":0.81900804999999998745607854289119131863117218017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And if you would like to take a moment before answering the question, that is perfectly fine.\",\"start\":1825403,\"end\":1829064,\"confidence\":0.569779000000000035441871659713797271251678466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you give one clear example of what happened?\",\"start\":1830285,\"end\":1833448,\"confidence\":0.7927551999999999932100536170764826238155364990234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As in, sorry, could you give one clear example of the abuse that you were a victim to?\",\"start\":1834620,\"end\":1840577,\"confidence\":0.81782067000000002732207349254167638719081878662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where and when did it occur?\",\"start\":1841364,\"end\":1842777,\"confidence\":0.8711607999999999574214371023117564618587493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened before the abuse started, during the abuse, and afterwards?\",\"start\":1843852,\"end\":1849536,\"confidence\":0.5102573599999999931497995930840261280536651611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, me and my sister had run away, so\\u2014 You had run away, sorry?\",\"start\":1854154,\"end\":1859264,\"confidence\":0.60908799999999996277466607352835126221179962158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too.\",\"start\":1859601,\"end\":1866560,\"confidence\":0.81910263999999999295908992280601523816585540771484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them.\",\"start\":1867316,\"end\":1876246,\"confidence\":0.8860704299999999644654735675430856645107269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it started from them running away?\",\"start\":1878272,\"end\":1879858,\"confidence\":0.6984111699999999700594344176352024078369140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Nice.\",\"start\":1880035,\"end\":1881006,\"confidence\":0.7344969999999999554773921772721223533153533935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what happened, um, following you not telling them about the two girls running away?\",\"start\":1885939,\"end\":1891030,\"confidence\":0.73181653000000002062819248749292455613613128662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I was with them.\",\"start\":1893960,\"end\":1894656,\"confidence\":0.79517614999999997049684452576912008225917816162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was there.\",\"start\":1895188,\"end\":1895590,\"confidence\":0.6748336999999999807897665959899313747882843017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was the one to go because I think I was getting it.\",\"start\":1895751,\"end\":1898165,\"confidence\":0.6263313999999999825973873157636262476444244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought I was getting it.\",\"start\":1898986,\"end\":1901047,\"confidence\":0.589300900000000016376588973798789083957672119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was to go to another place.\",\"start\":1902600,\"end\":1904818,\"confidence\":0.82422300000000003894484734701109118759632110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was the one on Perth, I think.\",\"start\":1904980,\"end\":1909723,\"confidence\":0.86444043999999997662797568409587256610393524169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1910047,\"end\":1910321,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away?\",\"start\":1913116,\"end\":1927916,\"confidence\":0.68372060000000001167563823400996625423431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, the staff was at the front, in the front inside, so we were at the back.\",\"start\":1928077,\"end\":1932094,\"confidence\":0.79648280000000004630322791854268871247768402099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I wasn't supposed to be looking after them.\",\"start\":1934417,\"end\":1937462,\"confidence\":0.82869387000000005460975671667256392538547515869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's what I said.\",\"start\":1939903,\"end\":1941058,\"confidence\":0.6909026499999999515466697630472481250762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said I was\\u2014 I never seen them disappearing.\",\"start\":1941107,\"end\":1943448,\"confidence\":0.684653500000000025949020709958858788013458251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought they was at the front.\",\"start\":1944910,\"end\":1946098,\"confidence\":0.7110618399999999450500354214455001056194305419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even remember the two lasses' names.\",\"start\":1960516,\"end\":1965328,\"confidence\":0.8170897999999999772313685753033496439456939697265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":1966329,\"end\":1966830,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Don't worry about remembering their names.\",\"start\":1966894,\"end\":1969123,\"confidence\":0.700047300000000038977532312856055796146392822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you couldn't see them in the queue and they got away from the\\u2014 Aye, but they got caught that night and was back.\",\"start\":1969882,\"end\":1977630,\"confidence\":0.6826294699999999604500544592156074941158294677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never got to see them for a few days.\",\"start\":1979128,\"end\":1981633,\"confidence\":0.62826234000000003021568772965110838413238525390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if they get back, I don't know.\",\"start\":1982169,\"end\":1984413,\"confidence\":0.58863180000000003833093842331436462700366973876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As bad as it might be in the dead of the afternoon, I mean.\",\"start\":1998129,\"end\":2000527,\"confidence\":0.82981782999999997851858779540634714066982269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2001107,\"end\":2001960,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you tell me what happened?\",\"start\":2021730,\"end\":2023439,\"confidence\":0.78690499999999996560973158921115100383758544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What if there's anything that happened to yourself in relation to any abuse, in your own words?\",\"start\":2023519,\"end\":2028154,\"confidence\":0.64827365000000003458779929133015684783458709716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, I think I'd class that as abuse.\",\"start\":2031630,\"end\":2033993,\"confidence\":0.83983980000000002519300323911011219024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What, witnessing that?\",\"start\":2035510,\"end\":2036527,\"confidence\":0.664918539999999946843445286503992974758148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That bang.\",\"start\":2037167,\"end\":2037775,\"confidence\":0.494835399999999980824583190042176283895969390869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And there was anything else what happened to you while she was at Calder House?\",\"start\":2039431,\"end\":2044775,\"confidence\":0.87751520000000005072848807685659267008304595947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, just the, the man.\",\"start\":2046540,\"end\":2049228,\"confidence\":0.64787099999999997468336232486763037741184234619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, okay, that's fine.\",\"start\":2049373,\"end\":2052465,\"confidence\":0.74913602999999995279978293183376081287860870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, did this happen often?\",\"start\":2052996,\"end\":2054429,\"confidence\":0.79622640000000000082280848801019601523876190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, was it over a specific period of time?\",\"start\":2055257,\"end\":2057282,\"confidence\":0.86544140000000002732605253186193294823169708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that.\",\"start\":2057690,\"end\":2073371,\"confidence\":0.8741282999999999692164465159294195473194122314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The stress of going to get washed and come back and change and all that.\",\"start\":2073989,\"end\":2078220,\"confidence\":0.488203200000000003822009375653578899800777435302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, one second, I might just catch up on the notes.\",\"start\":2080109,\"end\":2082393,\"confidence\":0.682948600000000016763124222052283585071563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"than it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty.\",\"start\":2115696,\"end\":2122175,\"confidence\":0.5609707999999999916695969659485854208469390869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did it ever change, or did it get\\u2014 or did it become worse?\",\"start\":2123748,\"end\":2127128,\"confidence\":0.749896899999999977382003635284490883350372314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was just the same all the time, every day.\",\"start\":2128660,\"end\":2131862,\"confidence\":0.59940267000000002628468109833193011581897735595703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, no problem.\",\"start\":2132642,\"end\":2133438,\"confidence\":0.58404650000000002396660647718817926943302154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I would manage to get this and this now.\",\"start\":2138892,\"end\":2141922,\"confidence\":0.50350280000000002811333388308412395417690277099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What immediate effects did you experience?\",\"start\":2144379,\"end\":2146571,\"confidence\":0.8302849500000000215749196286196820437908172607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean?\",\"start\":2147464,\"end\":2156575,\"confidence\":0.78143894999999996553441405922058038413524627685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2157859,\"end\":2158022,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And did you experience any sleeping issues whilst you were at Calder House?\",\"start\":2174451,\"end\":2178648,\"confidence\":0.77100420000000002840323531927424483001232147216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Any bedwetting, any running away, or behaviour, or school changes?\",\"start\":2178987,\"end\":2182748,\"confidence\":0.74069905000000002548432576077175326645374298095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just\\u2014 just before the care home, I was stressed all the time.\",\"start\":2185826,\"end\":2189987,\"confidence\":0.7229069999999999662776417608256451785564422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just want to tell him Sorry, could you just repeat that for me, Theresa?\",\"start\":2191713,\"end\":2197017,\"confidence\":0.599073769999999949931179799023084342479705810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle, because I would never get back to my mum and dad.\",\"start\":2197179,\"end\":2207493,\"confidence\":0.70976746000000001668439608693006448447704315185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's what I thought.\",\"start\":2207558,\"end\":2208465,\"confidence\":0.80913749999999995399235785953351296484470367431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened.\",\"start\":2209017,\"end\":2217705,\"confidence\":0.5686035000000000394493326894007623195648193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so I was like, well, I says, I can't tell him, dude.\",\"start\":2217867,\"end\":2221958,\"confidence\":0.68262345000000002048778924290672875940799713134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said, so I had that all in my head the whole time I was in the homes, you know what I mean?\",\"start\":2222022,\"end\":2227243,\"confidence\":0.69315219999999999611617340633529238402843475341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I couldn't tell them anything that happened outside the house, outside, you know what I mean?\",\"start\":2227356,\"end\":2231840,\"confidence\":0.61483765000000001332836063738795928657054901123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":2232340,\"end\":2233226,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that, because I was too feared in case I wasn't gonna get out at all.\",\"start\":2233500,\"end\":2237350,\"confidence\":0.54283464000000003490953304208233021199703216552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar?\",\"start\":2266183,\"end\":2277131,\"confidence\":0.52340054999999996443449390426394529640674591064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, like, the two girls would know nothing, do you know what I mean?\",\"start\":2277758,\"end\":2283941,\"confidence\":0.54701966000000001866254706328618340194225311279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The two girls who ran away?\",\"start\":2284102,\"end\":2285226,\"confidence\":0.70184400000000002339817228858009912073612213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, the two girls that ran away plus more other girls there would know about that man.\",\"start\":2286655,\"end\":2292100,\"confidence\":0.68776559999999997696562559212907217442989349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'd probably hear that to somebody else, you know what I mean?\",\"start\":2297576,\"end\":2299884,\"confidence\":0.663087369999999953762426230241544544696807861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I don't remember his name on that.\",\"start\":2300702,\"end\":2303443,\"confidence\":0.72996110000000002937525778179406188428401947021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man.\",\"start\":2304148,\"end\":2318399,\"confidence\":0.71248520000000004070983550263918004930019378662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And if you\\u2014 if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was.\",\"start\":2318592,\"end\":2330600,\"confidence\":0.87867960000000000508890707351383753120899200439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, I know.\",\"start\":2330600,\"end\":2331680,\"confidence\":0.50136703000000004681879772761021740734577178955078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So it's, it's, it's, it's okay.\",\"start\":2331680,\"end\":2334460,\"confidence\":0.76662653999999996745629005090449936687946319580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not too much of a big issue if you can't remember his name or not.\",\"start\":2334460,\"end\":2338540,\"confidence\":0.6604743600000000380845222025527618825435638427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, right.\",\"start\":2338540,\"end\":2340540,\"confidence\":0.6017550000000000398614474761416204273700714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, the whole\\u2014 if somebody else is saying that, they'll probably remember his name.\",\"start\":2340540,\"end\":2345140,\"confidence\":0.6941300999999999721268295616027899086475372314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've just had that much in my head when I was young, do you know what I mean?\",\"start\":2345140,\"end\":2348740,\"confidence\":0.61976869999999995020090182151761837303638458251953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That much going on that I just can't even remember his name.\",\"start\":2349080,\"end\":2353600,\"confidence\":0.56393163999999995628087390286964364349842071533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't know he was\\u2014 I never let him near me anyway.\",\"start\":2354300,\"end\":2356960,\"confidence\":0.495128869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's That's the main thing, you know what I mean?\",\"start\":2357000,\"end\":2358398,\"confidence\":0.7666946599999999722996335549396462738513946533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you didn't let him near you.\",\"start\":2358448,\"end\":2360074,\"confidence\":0.592593499999999995253574525122530758380889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":2373518,\"end\":2373679,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so this is the next question, Theresa.\",\"start\":2377060,\"end\":2381140,\"confidence\":0.79897960000000001201669874717481434345245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you tell anyone or try to get any help while she was in the house?\",\"start\":2381205,\"end\":2386555,\"confidence\":0.82130723999999999396237626569927670061588287353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I told them, I tell them about him doing that to me, but they never done anything about it because he was still there.\",\"start\":2387302,\"end\":2394995,\"confidence\":0.61112960000000005056364216216024942696094512939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so in relation to you doing\\u2014 you saying him doing that to you, is that referencing to him making you do a handstand outside?\",\"start\":2395799,\"end\":2404660,\"confidence\":0.8897340000000000248547848968883045017719268798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":2405165,\"end\":2405491,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I told them all that.\",\"start\":2405605,\"end\":2406631,\"confidence\":0.64324630000000004859117552769021131098270416259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said I can't because I've not got any pants on.\",\"start\":2407866,\"end\":2409964,\"confidence\":0.5842528000000000165670144269824959337711334228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He says, well, do it.\",\"start\":2410161,\"end\":2410915,\"confidence\":0.7573854300000000261405830315197817981243133544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Polishing me boots.\",\"start\":2411616,\"end\":2412888,\"confidence\":0.74653139999999995612967040869989432394504547119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was during the night.\",\"start\":2413419,\"end\":2422632,\"confidence\":0.7985025599999999723621613156865350902080535888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was about 12 o'clock at night to 2 in the morning.\",\"start\":2423053,\"end\":2427694,\"confidence\":0.90776149999999999895550217843265272676944732666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was outside for 2 hours with him?\",\"start\":2428740,\"end\":2430492,\"confidence\":0.87470435999999995857479007099755108356475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":2430946,\"end\":2431206,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"To polish his boots.\",\"start\":2431936,\"end\":2433056,\"confidence\":0.73023519999999997320827560542966239154338836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"To polish his boots or yours?\",\"start\":2434209,\"end\":2435621,\"confidence\":0.83592820000000001012807615552446804940700531005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, there was 20 pair of boots.\",\"start\":2435913,\"end\":2437925,\"confidence\":0.7630349400000000503752062286366708576679229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Obviously everybody else's boots.\",\"start\":2438314,\"end\":2439693,\"confidence\":0.4906932999999999989171328707016073167324066162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to polish more.\",\"start\":2440400,\"end\":2441769,\"confidence\":0.769113799999999958600938043673522770404815673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I don't know if that punishment was for the lassies running away.\",\"start\":2449860,\"end\":2453219,\"confidence\":0.5604590000000000404867250836105085909366607666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":2453300,\"end\":2453933,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You don't know why you received that punishment?\",\"start\":2456980,\"end\":2459834,\"confidence\":0.6474284999999999623554458594298921525478363037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":2459931,\"end\":2459948,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":2460094,\"end\":2461034,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish.\",\"start\":2464317,\"end\":2472884,\"confidence\":0.51327990000000001113988901124685071408748626708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this, um, did you polish the boots before or after he made you do the handstand?\",\"start\":2473352,\"end\":2478799,\"confidence\":0.87491660000000004426823352332576178014278411865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on.\",\"start\":2479692,\"end\":2484090,\"confidence\":0.525500239999999951834297462482936680316925048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he tried to get me to do it, and I said, no, I'm not getting any pants on.\",\"start\":2484750,\"end\":2488746,\"confidence\":0.50793016000000001941572236319188959896564483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I think my nightie was see-through and all, do you know what I mean?\",\"start\":2489443,\"end\":2494575,\"confidence\":0.79270680000000004472582304515526629984378814697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he would have known I never had any pants on.\",\"start\":2494641,\"end\":2496651,\"confidence\":0.68514229999999998188542349453200586140155792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2496912,\"end\":2497092,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second.\",\"start\":2498172,\"end\":2505604,\"confidence\":0.64591235000000002397513299001730047166347503662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, that is gnaehandant.\",\"start\":2510580,\"end\":2511263,\"confidence\":0.493360159999999992042063468034029938280582427978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It is, unfortunately.\",\"start\":2516078,\"end\":2517579,\"confidence\":0.80350803999999997895287151550292037427425384521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":2517918,\"end\":2519064,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next question would be, what was different at your placement at Calder House compared to the others?\",\"start\":2528779,\"end\":2536737,\"confidence\":0.9124923000000000339326788889593444764614105224609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, I didn't like Calder House.\",\"start\":2541584,\"end\":2543298,\"confidence\":0.90205944000000004567851874526240862905979156494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't like any of them actually, apart from Cardwell Park because I stayed there and went to school.\",\"start\":2543589,\"end\":2549622,\"confidence\":0.90794545000000004275619858162826858460903167724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Say that again for me, please, Theresa.\",\"start\":2552242,\"end\":2553719,\"confidence\":0.74248550000000002047073621724848635494709014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Them all.\",\"start\":2554666,\"end\":2555341,\"confidence\":0.59498689999999998523350086543359793722629547119140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I mean, I like Calderhurst Park.\",\"start\":2555533,\"end\":2557171,\"confidence\":0.7948231999999999519701532335602678358554840087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went out to school.\",\"start\":2557300,\"end\":2558151,\"confidence\":0.8187693400000000121252696771989576518535614013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, in Calderhurst Park.\",\"start\":2559387,\"end\":2560351,\"confidence\":0.82275679999999995484216697150259278714656829833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, we'll, um, we'll get back to that one.\",\"start\":2560447,\"end\":2565232,\"confidence\":0.8693723700000000054188831200008280575275421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We get right in Calderhurst Park.\",\"start\":2565505,\"end\":2567126,\"confidence\":0.6209092000000000499682073495932854712009429931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's the first institution set of questions completed for Calderhouse.\",\"start\":2567175,\"end\":2571911,\"confidence\":0.911549799999999965649521982413716614246368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We're going to now move on to Balnah Craig School.\",\"start\":2572891,\"end\":2575026,\"confidence\":0.9284991000000000216374473893665708601474761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, again, this is going to be\\u2014 is that in care?\",\"start\":2575845,\"end\":2578543,\"confidence\":0.74169004000000005039083816882339306175708770751953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, that's correct.\",\"start\":2579531,\"end\":2580114,\"confidence\":0.66486882999999996624040932147181592881679534912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's, that's when I get the slap for the teacher.\",\"start\":2580259,\"end\":2583674,\"confidence\":0.5062929000000000456793713965453207492828369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay?\",\"start\":2584386,\"end\":2594080,\"confidence\":0.88694030000000001479065758758224546909332275390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":2595446,\"end\":2595863,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So could you please confirm for me the institution's name, the location?\",\"start\":2596329,\"end\":2600991,\"confidence\":0.92068534999999995793729112847358919680118560791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"For Balmer Craig School.\",\"start\":2605133,\"end\":2606151,\"confidence\":0.87924210000000002640518914631684310734272003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to school there, I know.\",\"start\":2607397,\"end\":2609935,\"confidence\":0.80536883999999997474361634886008687317371368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think my school was in that building.\",\"start\":2613113,\"end\":2615917,\"confidence\":0.84565776999999997531887174773146398365497589111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, the school was in that building, I think.\",\"start\":2617141,\"end\":2619719,\"confidence\":0.84064689999999997471746837618411518633365631103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In which building?\",\"start\":2620219,\"end\":2620927,\"confidence\":0.850776259999999950878191157244145870208740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Whatever you call it.\",\"start\":2621811,\"end\":2623884,\"confidence\":0.674366950000000020537527234409935772418975830078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, okay, that's fine.\",\"start\":2625105,\"end\":2628062,\"confidence\":0.73180809999999996140473967898287810385227203369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, do you remember the the approximate dates going to, um, Balnahcraig?\",\"start\":2628640,\"end\":2636041,\"confidence\":0.925224299999999999499777914024889469146728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't remember the dates when I went.\",\"start\":2637060,\"end\":2639032,\"confidence\":0.62819119999999994963246763290953822433948516845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember how old you was?\",\"start\":2639275,\"end\":2640518,\"confidence\":0.8498686600000000535004573976038955152034759521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't.\",\"start\":2641276,\"end\":2641922,\"confidence\":0.77191025000000001998756715693161822855472564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I can remember going in when I went.\",\"start\":2642180,\"end\":2644585,\"confidence\":0.77581460000000002086295580738806165754795074462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They took me for new clothes.\",\"start\":2644666,\"end\":2647055,\"confidence\":0.63484912999999998373112930494244210422039031982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, we'll, um, once we've got any questions, we'll have that.\",\"start\":2648550,\"end\":2653600,\"confidence\":0.88544922999999997603737256213207729160785675048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just hold on one moment.\",\"start\":2653907,\"end\":2654733,\"confidence\":0.72599650000000004457234581423108465969562530517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, Theresa.\",\"start\":2654813,\"end\":2655445,\"confidence\":0.551795999999999953189444568124599754810333251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember who placed you there?\",\"start\":2662265,\"end\":2664525,\"confidence\":0.8239514999999999478319523404934443533420562744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My sister came with a social worker.\",\"start\":2670015,\"end\":2672683,\"confidence\":0.8804629999999999956372676024329848587512969970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even remember his name.\",\"start\":2672748,\"end\":2674219,\"confidence\":0.727321499999999954155782688758336007595062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know, no problem.\",\"start\":2674704,\"end\":2676822,\"confidence\":0.5176081999999999627704028171137906610965728759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on.\",\"start\":2676870,\"end\":2677178,\"confidence\":0.6407237599999999755340240881196223199367523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even remember his name.\",\"start\":2678277,\"end\":2679884,\"confidence\":0.727321499999999954155782688758336007595062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The social worker's name.\",\"start\":2679966,\"end\":2681076,\"confidence\":0.7166639999999999677271489417762495577335357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there a helmet chipped up when I said that?\",\"start\":2684024,\"end\":2686152,\"confidence\":0.7813816700000000281534084933809936046600341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You can't remember his name?\",\"start\":2695819,\"end\":2696848,\"confidence\":0.491932599999999997653077343784389086067676544189453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, that would have been\\u2014 oh God, it's a good while.\",\"start\":2697426,\"end\":2700673,\"confidence\":0.647785199999999949938001009286381304264068603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did she bring him or wave to my\\u2014 I think I may have The name of this social worker, and I'm just gonna\\u2014 it'll be surname, so it's just try and confirm to see if this is correct.\",\"start\":2701220,\"end\":2715830,\"confidence\":0.873525499999999954781060296227224171161651611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this social worker, um, a J\\u2014 J. Arnett?\",\"start\":2716630,\"end\":2723816,\"confidence\":0.90431494000000001154404571934719569981098175048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know what the first name would be, but the last name is Arnett.\",\"start\":2727269,\"end\":2729894,\"confidence\":0.83739410000000003009290594491176307201385498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"James Arnett.\",\"start\":2731002,\"end\":2731492,\"confidence\":0.84552700000000002855671255019842647016048431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You believe it's James Arnett?\",\"start\":2732617,\"end\":2733955,\"confidence\":0.8518615000000000492264007334597408771514892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That might be, aye.\",\"start\":2734910,\"end\":2735830,\"confidence\":0.69934660000000004043130275022122077643871307373046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":2741954,\"end\":2743478,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What type of setting was Balnahcraig?\",\"start\":2744144,\"end\":2745668,\"confidence\":0.87047850000000004389022478790138848125934600830078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was okay.\",\"start\":2747083,\"end\":2748370,\"confidence\":0.819333700000000053620397011400200426578521728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was an olderish man.\",\"start\":2749497,\"end\":2750914,\"confidence\":0.879069270000000013709495760849677026271820068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It had had it with his wife.\",\"start\":2751010,\"end\":2753168,\"confidence\":0.74053840000000004106794904146227054297924041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, sorry, Theresa, it's not about James.\",\"start\":2754638,\"end\":2756680,\"confidence\":0.6316972400000000487096940560149960219860076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, I said what type of setting was Balnahcraig?\",\"start\":2756810,\"end\":2759994,\"confidence\":0.8133908499999999985874410413089208304882049560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was\\u2014 I did have a room in my cell there.\",\"start\":2762281,\"end\":2765044,\"confidence\":0.89805173999999998724064198540872894227504730224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think I did.\",\"start\":2769238,\"end\":2769810,\"confidence\":0.7009541999999999717374521424062550067901611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think I did room in my cell there.\",\"start\":2769924,\"end\":2771604,\"confidence\":0.87505144000000001369699020870029926300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a residential school?\",\"start\":2772725,\"end\":2773769,\"confidence\":0.69430864000000003244394974899478256702423095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":2776778,\"end\":2776810,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how long was you there, Father?\",\"start\":2779014,\"end\":2780478,\"confidence\":0.87085500000000004572342504616244696080684661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her.\",\"start\":2780542,\"end\":2790759,\"confidence\":0.67709589999999997278479213491664268076419830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they went laughing to you, they thought that.\",\"start\":2792359,\"end\":2794994,\"confidence\":0.66162909999999997001651763639529235661029815673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But she was the\\u2014 what would you call that?\",\"start\":2795124,\"end\":2797857,\"confidence\":0.8104592600000000146565071190707385540008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you phoned it back to her?\",\"start\":2798730,\"end\":2800035,\"confidence\":0.83332276000000005122814172864309512078762054443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I phoned it back.\",\"start\":2800840,\"end\":2801469,\"confidence\":0.7639956500000000261252353084273636341094970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said, what are you doing that for?\",\"start\":2801517,\"end\":2803854,\"confidence\":0.7154202499999999798063754496979527175426483154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I just phoned it back to her and they were all going like, oh, she'll kill you.\",\"start\":2805070,\"end\":2809808,\"confidence\":0.74447260000000003987707941632834263145923614501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I said, well, I said, you help me, we actually had her back.\",\"start\":2810844,\"end\":2814070,\"confidence\":0.58592429999999995349213577355840243399143218994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said, I'm not fit for Yeah, do you know what I mean?\",\"start\":2815305,\"end\":2818550,\"confidence\":0.732449649999999952143525661085732281208038330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to stick up for myself.\",\"start\":2818616,\"end\":2819735,\"confidence\":0.64869403999999997179060073904111050069332122802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And, uh, but we were nearly never get a weekend that weekend, so they were\\u2014 I was at the\\u2014 but they were doing it at the train station, and that's when I ran away.\",\"start\":2821106,\"end\":2830231,\"confidence\":0.57547190000000003617941501943278126418590545654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never went back, and I went back to that one.\",\"start\":2830440,\"end\":2832873,\"confidence\":0.6306153500000000189373849934781901538372039794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man.\",\"start\":2833405,\"end\":2854447,\"confidence\":0.5203596999999999805908146299771033227443695068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know why we were there, but it's because we were\\u2014 it was one of the lassies was based in Johnstone that we ran away with, so we went to her back.\",\"start\":2854639,\"end\":2866729,\"confidence\":0.8568710999999999966547648000414483249187469482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that.\",\"start\":2869438,\"end\":2876363,\"confidence\":0.57052844999999996478123875931487418711185455322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So did the\\u2014 did you get slapped following throwing the toast?\",\"start\":2876603,\"end\":2882197,\"confidence\":0.61966014000000002592827286207466386258602142333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, no, that was another incident.\",\"start\":2883303,\"end\":2885852,\"confidence\":0.51836680000000001644622216190327890217304229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was in the morning when I first went in and she helped me with the toast.\",\"start\":2885948,\"end\":2891735,\"confidence\":0.78545253999999997684966501765302382409572601318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I went in to get my breakfast and she helped me with the toast and I helped back.\",\"start\":2891815,\"end\":2895165,\"confidence\":0.5995399999999999618438550896826200187206268310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Because I wasn't even then yet.\",\"start\":2896211,\"end\":2897895,\"confidence\":0.72223559999999997760511405431316234171390533447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, yeah, of course.\",\"start\":2898576,\"end\":2901021,\"confidence\":0.63677390000000000380708797820261679589748382568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll move on to the next question in relation to Balnah Craig.\",\"start\":2901086,\"end\":2904567,\"confidence\":0.9292908300000000121343646242166869342327117919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So in a few sentences, what was your ordinary daily life like at Balnah Craig?\",\"start\":2904632,\"end\":2911419,\"confidence\":0.9195022600000000156938995132804848253726959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think we used to get in the garden sometimes.\",\"start\":2916561,\"end\":2918264,\"confidence\":0.8704415599999999475500089829438365995883941650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There must have been swings or something there.\",\"start\":2919563,\"end\":2922288,\"confidence\":0.7444604999999999694892949264612980186939239501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There must have been a park or something that we went to.\",\"start\":2922725,\"end\":2925509,\"confidence\":0.84183770000000002209361582572455517947673797607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then at the classroom, aye, the classroom was that when that man slapped my face.\",\"start\":2928747,\"end\":2934356,\"confidence\":0.66478809999999999291731000994332134723663330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what for, he was a teagie and I was a hood.\",\"start\":2936025,\"end\":2938972,\"confidence\":0.6007453000000000375990794054814614355564117431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, he was a hood and I was a teagie because I came from Lennoxtown.\",\"start\":2939649,\"end\":2942999,\"confidence\":0.775983899999999948704498820006847381591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was a hood because he came from Kirkcaldy and I came from Lennoxtown.\",\"start\":2945430,\"end\":2948997,\"confidence\":0.7616163000000000238287611864507198333740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that's how far he was travelled, and it was Mr. Air.\",\"start\":2949400,\"end\":2953220,\"confidence\":0.8720676000000000538392441740143112838268280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember his name.\",\"start\":2953220,\"end\":2954480,\"confidence\":0.79606980000000004960014621246955357491970062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember his name.\",\"start\":2954640,\"end\":2957260,\"confidence\":0.79606980000000004960014621246955357491970062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, uh, what was your name, sorry, Theresa?\",\"start\":2957260,\"end\":2961100,\"confidence\":0.72811619999999999119921767487539909780025482177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. Air.\",\"start\":2961100,\"end\":2962400,\"confidence\":0.69471126999999999185320120886899530887603759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr. Air.\",\"start\":2962400,\"end\":2963560,\"confidence\":0.69471126999999999185320120886899530887603759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We knew he was working for the school where I went to.\",\"start\":2963560,\"end\":2969520,\"confidence\":0.85127169999999996452544337444123812019824981689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and was that\\u2014 was that\\u2014 is that Mr. Air as in like Ayrshire?\",\"start\":2969520,\"end\":2972890,\"confidence\":0.8955102999999999813240947332815267145633697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that meant the man's name, Mr. Air.\",\"start\":2973740,\"end\":2976560,\"confidence\":0.74829990000000001781899072739179246127605438232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr?\",\"start\":2976560,\"end\":2985514,\"confidence\":0.80442709999999995051922496713814325630664825439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just Mr. Ayr.\",\"start\":2985723,\"end\":2987382,\"confidence\":0.79811584999999996004049762632348574697971343994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, that's fine.\",\"start\":2987946,\"end\":2988930,\"confidence\":0.76803549999999998210142848620307631790637969970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so it was Mr. Ayr who slapped you?\",\"start\":2989466,\"end\":2992564,\"confidence\":0.69640170000000001238049662788398563861846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mm-hmm.\",\"start\":2994520,\"end\":2994945,\"confidence\":0.71720773000000004326892621975275687873363494873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here.\",\"start\":3005942,\"end\":3014392,\"confidence\":0.5828111000000000263554511548136360943317413330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But none of my dad could do right enough.\",\"start\":3014617,\"end\":3016547,\"confidence\":0.59008782999999997986861899335053749382495880126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean?\",\"start\":3017256,\"end\":3028445,\"confidence\":0.55617010000000000058406612879480235278606414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3029092,\"end\":3029319,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think actually he ended up losing his job.\",\"start\":3044346,\"end\":3046780,\"confidence\":0.73514970000000001704165697447024285793304443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, rightfully so.\",\"start\":3051116,\"end\":3052554,\"confidence\":0.60515949999999996133936974729294888675212860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, um, what was the\\u2014 did you provide any clothing when you went to Balmacraig?\",\"start\":3054498,\"end\":3058385,\"confidence\":0.8974360999999999588538912576041184365749359130859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, they took me down the shops.\",\"start\":3060840,\"end\":3062491,\"confidence\":0.498458149999999988732923839052091352641582489013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They took me down the shops, bought me school uniform and clothes to wear.\",\"start\":3063609,\"end\":3070769,\"confidence\":0.6707043599999999994309973772033117711544036865234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So that was over the moon.\",\"start\":3076250,\"end\":3077651,\"confidence\":0.9150253999999999887648982621612958610057830810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were they clean clothes?\",\"start\":3080510,\"end\":3081661,\"confidence\":0.85057050000000000711253278495860286056995391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were brand new clothes, aye.\",\"start\":3082106,\"end\":3083619,\"confidence\":0.718722599999999989250909493421204388141632080078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So I was over the moon because I hadn't had that for a long time, do you know what I mean?\",\"start\":3086927,\"end\":3090618,\"confidence\":0.85646962999999998178424220895976759493350982666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3091117,\"end\":3091472,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought it was my birthday.\",\"start\":3097131,\"end\":3097969,\"confidence\":0.65618129999999996737614083031076006591320037841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Last Christmas, I thought it was putting back all these clothes and that, you know what I mean?\",\"start\":3101040,\"end\":3105212,\"confidence\":0.61675983999999994811247461257153190672397613525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course, of course.\",\"start\":3105632,\"end\":3106958,\"confidence\":0.529758100000000009544010026729665696620941162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Actually getting brand new clothes.\",\"start\":3107103,\"end\":3108607,\"confidence\":0.61848950000000002535927023927797563374042510986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was the one.\",\"start\":3108963,\"end\":3109658,\"confidence\":0.492871969999999992584349683966138400137424468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean?\",\"start\":3110180,\"end\":3117938,\"confidence\":0.487036230000000014417338434213888831436634063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3118373,\"end\":3118809,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was you, um, how was your contact like with your family in the school?\",\"start\":3118938,\"end\":3122273,\"confidence\":0.88476056000000002921268560385215096175670623779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it easily accessible to contact your family if you wanted to?\",\"start\":3122547,\"end\":3126771,\"confidence\":0.88552799999999998181721139189903624355792999267578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, aye, they let you phone.\",\"start\":3127387,\"end\":3129039,\"confidence\":0.6256313000000000013045564628555439412593841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They let me phone if I asked.\",\"start\":3129752,\"end\":3131535,\"confidence\":0.709117800000000020332890926511026918888092041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When I asked, nah, they let me phone my dad right away.\",\"start\":3131697,\"end\":3134305,\"confidence\":0.7230199600000000170751945915981195867061614990234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I don't know what, but my dad was too happy and he's like, am I getting away up there then?\",\"start\":3138076,\"end\":3145838,\"confidence\":0.68333860000000001821973683036048896610736846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he's saying, put that man, yes, other man back on.\",\"start\":3146910,\"end\":3150044,\"confidence\":0.80396739999999999870539113544509746134281158447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He must have been saying, is my daughter going to be all right?\",\"start\":3150944,\"end\":3153355,\"confidence\":0.82906424999999994707167161323013715445995330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he says, I'll make sure she's all right and all that.\",\"start\":3153452,\"end\":3156179,\"confidence\":0.67743120000000001112994141294620931148529052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, she'll be fine, do you know what I mean?\",\"start\":3156669,\"end\":3158175,\"confidence\":0.6191084000000000031604940886609256267547607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But so, but we ended up running away.\",\"start\":3158404,\"end\":3160826,\"confidence\":0.53622764000000000539358779860776849091053009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I ended up going to Samson.\",\"start\":3161118,\"end\":3163880,\"confidence\":0.865487340000000049400341595173813402652740478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the staff or other children genuinely treat you?\",\"start\":3169841,\"end\":3173397,\"confidence\":0.602942899999999948335016597411595284938812255859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"They were alright.\",\"start\":3176783,\"end\":3177396,\"confidence\":0.83379930000000002099369567076792009174823760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think because I had stuck up for myself, they were kind of saving me, you know what I mean, because I'd stuck up.\",\"start\":3177445,\"end\":3184786,\"confidence\":0.6054303599999999452307974934228695929050445556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were all waiting for me at the train station, so I managed to go on the train and I was saying, bye.\",\"start\":3185173,\"end\":3190918,\"confidence\":0.6296755000000000546123146705213002860546112060546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It's okay.\",\"start\":3203434,\"end\":3205538,\"confidence\":0.7312532000000000476092054668697528541088104248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened.\",\"start\":3205716,\"end\":3215275,\"confidence\":0.5328901999999999805623929205466993153095245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And this was the staff you're referring to?\",\"start\":3216770,\"end\":3218372,\"confidence\":0.76423717000000002119719511028961278498172760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3218456,\"end\":3218623,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, the people in this home, the children.\",\"start\":3219068,\"end\":3223156,\"confidence\":0.7944178600000000312064685203949920833110809326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The children, yeah.\",\"start\":3223960,\"end\":3225425,\"confidence\":0.687912049999999997140776031301356852054595947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That lassie, I hopped back with the toes.\",\"start\":3228890,\"end\":3230609,\"confidence\":0.78527343000000005002192438041674904525279998779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They both sided with her when once they were doing the\\u2014 when they were in the building, they were siding with me.\",\"start\":3231719,\"end\":3240113,\"confidence\":0.839361550000000011806378097389824688434600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The lassie came out, I don't know, she must have been\\u2014 she was I was just sitting.\",\"start\":3240599,\"end\":3245912,\"confidence\":0.82361936999999996178445371697307564318180084228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, how, how were, how did the staff treat you generally?\",\"start\":3246611,\"end\":3250915,\"confidence\":0.88770103000000000204039452000870369374752044677734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I think they were just as good as they were, except, except obviously for the\\u2014 Yeah.\",\"start\":3252560,\"end\":3263235,\"confidence\":0.91434950000000003722533392647164873778820037841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was there any rules, specific rules What followed with any punishments, isolations, or unsafe arrangements?\",\"start\":3267785,\"end\":3275435,\"confidence\":0.6642017399999999849313780941884033381938934326171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know what the punishment is.\",\"start\":3281742,\"end\":3283227,\"confidence\":0.65740275000000003569056161722983233630657196044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I kind of mean that much.\",\"start\":3283339,\"end\":3284437,\"confidence\":0.71881980000000000874393890626379288733005523681640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine, don't worry.\",\"start\":3285259,\"end\":3287067,\"confidence\":0.75446950000000001512745484433253295719623565673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So the next question, again, this might come across as a bit distressing.\",\"start\":3303268,\"end\":3306525,\"confidence\":0.79408559999999994705177641662885434925556182861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anything happen to you there that you now consider abuse, neglect, or harmful?\",\"start\":3307620,\"end\":3312393,\"confidence\":0.7806971700000000513597342433058656752109527587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And that abuse either be the boy hitting me, him hitting you, aye.\",\"start\":3316795,\"end\":3322500,\"confidence\":0.59198680000000003520455038596992380917072296142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands?\",\"start\":3328865,\"end\":3336231,\"confidence\":0.53879916999999999394077576653216965496540069580078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, he's hot in his hands, slapped my face.\",\"start\":3336281,\"end\":3338988,\"confidence\":0.67676820000000004196039071757695637643337249755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the other girl, it was years.\",\"start\":3347380,\"end\":3348595,\"confidence\":0.81496906000000002290306611030246131122112274169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't, I don't know if she did.\",\"start\":3348709,\"end\":3350330,\"confidence\":0.6886531000000000179994685822748579084873199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He went like, I think he says to her, he says, no, you're too nice to slap.\",\"start\":3350950,\"end\":3354742,\"confidence\":0.63280279999999999862581034903996624052524566650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that life, he was gonna shoot in them, do you know what I mean?\",\"start\":3367931,\"end\":3371209,\"confidence\":0.6946445999999999454388444064534269273281097412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wasn't shooting in them at all.\",\"start\":3371307,\"end\":3372865,\"confidence\":0.71172899999999994502530853424104861915111541748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She was what, sorry?\",\"start\":3374578,\"end\":3375294,\"confidence\":0.5401418000000000052551740736817009747028350830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She was like shooting in them kind of thing.\",\"start\":3375799,\"end\":3377573,\"confidence\":0.65691259999999995766728488888475112617015838623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what the real life she was doing, but she was kind of sitting in them, do you know what I mean?\",\"start\":3377687,\"end\":3382170,\"confidence\":0.7994540999999999453251575687318108975887298583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but everybody was going to be doing\\u2014 but I wasn't even gonna be doing it with me anyway, do you know what I mean?\",\"start\":3383633,\"end\":3389778,\"confidence\":0.501615099999999980440179569995962083339691162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I don't know if that'd be actually abused or not.\",\"start\":3389957,\"end\":3392352,\"confidence\":0.50831780000000004182680868325405754148960113525390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":3395110,\"end\":3396403,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so, and that was in relation to physical abuse.\",\"start\":3397308,\"end\":3401786,\"confidence\":0.5085222000000000353026052835048176348209381103515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And looking back, would you say that you was a victim of any emotional abuse or any neglect?\",\"start\":3402174,\"end\":3407410,\"confidence\":0.617249099999999994992094798362813889980316162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, just the fact that we ended up running away.\",\"start\":3415355,\"end\":3418077,\"confidence\":0.56140529999999999599680222672759555280208587646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't want to go back there.\",\"start\":3418867,\"end\":3420268,\"confidence\":0.92538934999999999941877604214823804795742034912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was one thing, I didn't want to go back.\",\"start\":3420397,\"end\":3422314,\"confidence\":0.6795136999999999982691178956883959472179412841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3423730,\"end\":3424090,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's quite stressful, looking at me back all these years, isn't it?\",\"start\":3445559,\"end\":3448680,\"confidence\":0.85231924000000003349697408339125104248523712158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible.\",\"start\":3449549,\"end\":3459839,\"confidence\":0.56011109999999997288711028886609710752964019775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm gonna try not to intrude on too many questions that might be a bit too distressing.\",\"start\":3460576,\"end\":3466894,\"confidence\":0.56807876000000001592837861608131788671016693115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll only ask if it's necessary.\",\"start\":3467230,\"end\":3468914,\"confidence\":0.81286760000000002346354222027002833783626556396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher.\",\"start\":3469956,\"end\":3475986,\"confidence\":0.73007684999999999941877604214823804795742034912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He hit you with his hands.\",\"start\":3476050,\"end\":3477317,\"confidence\":0.51584090000000004661018238039105199277400970458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap.\",\"start\":3477814,\"end\":3483907,\"confidence\":0.6253206000000000042149395085289143025875091552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And after you ran away, you didn't want to go back.\",\"start\":3484308,\"end\":3486794,\"confidence\":0.56049640000000000572555336475488729774951934814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that's when I went up to the other place, eh, when they caught me.\",\"start\":3490914,\"end\":3496228,\"confidence\":0.79045889999999996433643900672905147075653076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, it was my mum and my sister that caught me and took me to the police station.\",\"start\":3496776,\"end\":3502446,\"confidence\":0.71993560000000000886899442775757052004337310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm actually in that house now.\",\"start\":3502526,\"end\":3504202,\"confidence\":0.8606616000000000266112465396872721612453460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm actually in that now as a house.\",\"start\":3505492,\"end\":3509901,\"confidence\":0.87546723999999997989363009764929302036762237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That is, that is the cop shop where I first came in.\",\"start\":3510664,\"end\":3514054,\"confidence\":0.85605293999999998444394577745697461068630218505859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You know, but then, puttin' the clothes within ya spoilt ya, spoilt ya up.\",\"start\":3514643,\"end\":3520423,\"confidence\":0.57730720000000002034568069575470872223377227783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just to confirm, that was the teacher was Mr. R, is that right?\",\"start\":3521226,\"end\":3526846,\"confidence\":0.9174275400000000413314182878821156919002532958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. R, aha.\",\"start\":3526926,\"end\":3527713,\"confidence\":0.8013898999999999883669943301356397569179534912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all?\",\"start\":3528131,\"end\":3533927,\"confidence\":0.88651555999999998025629110998124815523624420166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know, I don't know.\",\"start\":3534007,\"end\":3535517,\"confidence\":0.52155446999999999224684188448009081184864044189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A lot of the class saw it.\",\"start\":3535565,\"end\":3536817,\"confidence\":0.8186039000000000509515984958852641284465789794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But they all saw it in the classroom.\",\"start\":3546121,\"end\":3547689,\"confidence\":0.64969032999999998256868138923891820013523101806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if it somehow\\u2014 I don't know if it got expelled or whatever, you know what I mean, because all the children did see it.\",\"start\":3547996,\"end\":3556216,\"confidence\":0.5017167000000000154358303916524164378643035888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, I don't know really what happened to you.\",\"start\":3556640,\"end\":3560368,\"confidence\":0.71869229999999995062154312108759768307209014892578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Oh, I'm sorry, that's fine.\",\"start\":3561360,\"end\":3563240,\"confidence\":0.5098795000000000410267375627881847321987152099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And how often\\u2014 I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse?\",\"start\":3563642,\"end\":3578532,\"confidence\":0.6783704999999999873949718676158227026462554931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I just left.\",\"start\":3579341,\"end\":3580732,\"confidence\":0.6679418999999999773109493617084808647632598876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I ran away.\",\"start\":3581056,\"end\":3581476,\"confidence\":0.57574402999999996222157960801268927752971649169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That same day, we was planning to run away, me and these other two lassies.\",\"start\":3584523,\"end\":3590264,\"confidence\":0.65023726000000003910628265657578594982624053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it?\",\"start\":3596299,\"end\":3603320,\"confidence\":0.53004532999999998121865019129472784698009490966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":3603830,\"end\":3604580,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the next\\u2014 I probably wouldn't have done it if he hadn't have slapped me.\",\"start\":3604580,\"end\":3608640,\"confidence\":0.52961230000000003581561713872360996901988983154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wouldn't have run away, do you know what I mean?\",\"start\":3608640,\"end\":3611560,\"confidence\":0.67926823999999996761545162371476180851459503173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And we even hatched it up to Aberdeen to get the train.\",\"start\":3611560,\"end\":3614500,\"confidence\":0.815751899999999974255615597940050065517425537109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"We could have been took away or anything.\",\"start\":3614760,\"end\":3617160,\"confidence\":0.7484655000000000057980287238024175167083740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, you don't think of that at the time, do you know what I mean?\",\"start\":3617300,\"end\":3620120,\"confidence\":0.61789700000000002955147238026256673038005828857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, of course not.\",\"start\":3620240,\"end\":3621600,\"confidence\":0.474833730000000009408012147105182521045207977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then we skipped the train and all.\",\"start\":3621600,\"end\":3624440,\"confidence\":0.65847949999999999537436679020174778997898101806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I thought I was going to get into trouble for that too.\",\"start\":3624440,\"end\":3626700,\"confidence\":0.8067372999999999905185177340172231197357177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know what I mean?\",\"start\":3627194,\"end\":3627743,\"confidence\":0.74010830000000005224336518949712626636028289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But you just\\u2014 we just wanted away for them.\",\"start\":3627873,\"end\":3630425,\"confidence\":0.6514270300000000180062897925381548702716827392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Of course, it's completely\\u2014 I mean, the lashes, I'm trying to even remember their names in a canny because we stayed in a house one night and it was broken and we did a toast and egg the next day and, you know, the egg was black.\",\"start\":3631362,\"end\":3647625,\"confidence\":0.64334690000000005483116183313541114330291748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3648204,\"end\":3649009,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh my God, I said, I said, I was so hungry I ate it.\",\"start\":3649234,\"end\":3652711,\"confidence\":0.433419049999999972389019831098266877233982086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can name that.\",\"start\":3655182,\"end\":3656178,\"confidence\":0.53698473999999996042475913782254792749881744384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So moving on to the next question.\",\"start\":3656724,\"end\":3659696,\"confidence\":0.8008998000000000505593789057456888258457183837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, Theresa, go on.\",\"start\":3660323,\"end\":3660982,\"confidence\":0.53670629999999996950776903759106062352657318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I see, it's just, I just commit my, command my head to make that ache.\",\"start\":3662010,\"end\":3668758,\"confidence\":0.59148126999999994790613300210679881274700164794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred?\",\"start\":3669336,\"end\":3678896,\"confidence\":0.791863699999999948175855024601332843303680419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Was there any pain\\/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes?\",\"start\":3679298,\"end\":3689276,\"confidence\":0.73826650000000004769873385157552547752857208251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just running away.\",\"start\":3689551,\"end\":3690392,\"confidence\":0.59018946000000005458474561237380839884281158447265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":3691864,\"end\":3694717,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anyone witness it, know about it, or experience something?\",\"start\":3695090,\"end\":3697748,\"confidence\":0.85599009999999997599928747149533592164516448974609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore.\",\"start\":3700517,\"end\":3710020,\"confidence\":0.7065087599999999579125642412691377103328704833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, did anyone\\u2014 did you tell anyone or try to get help when, when the incident occurred?\",\"start\":3710570,\"end\":3729740,\"confidence\":0.724387099999999950483697830350138247013092041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went right into the headmaster.\",\"start\":3730408,\"end\":3732364,\"confidence\":0.769496100000000016194690033444203436374664306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what did the headmaster say in response?\",\"start\":3738529,\"end\":3743510,\"confidence\":0.82464490000000001401758709107525646686553955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He let me phone my dad.\",\"start\":3743751,\"end\":3745442,\"confidence\":0.77835416999999995635306504482286982238292694091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what else did he do?\",\"start\":3747397,\"end\":3748447,\"confidence\":0.71498644000000000087169382823049090802669525146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm trying to think.\",\"start\":3752009,\"end\":3753764,\"confidence\":0.7055397599999999602715661239926703274250030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her.\",\"start\":3753844,\"end\":3759656,\"confidence\":0.516973600000000033105607144534587860107421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Look at her face, my face was pure red.\",\"start\":3759705,\"end\":3761395,\"confidence\":0.5111234000000000055052851166692562401294708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With a slap, do you know what I mean?\",\"start\":3762357,\"end\":3763544,\"confidence\":0.71106879999999994534931602174765430390834808349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he was trying to deny the fact that he'd slapped me, but I says the full class has seen it.\",\"start\":3763657,\"end\":3768289,\"confidence\":0.61196035000000004178133394816541112959384918212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he's sitting trying to deny it in front of\\u2014 right in front of me.\",\"start\":3769836,\"end\":3772769,\"confidence\":0.64986230000000000384119402951910160481929779052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, no, he did slap me.\",\"start\":3772850,\"end\":3774049,\"confidence\":0.65698120000000004292672883821069262921810150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, look, how do you think my face got like that?\",\"start\":3774616,\"end\":3777241,\"confidence\":0.5567672999999999650100335202296264469623565673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think it ended up black and blue with a slap I got, but I did report him.\",\"start\":3779099,\"end\":3785285,\"confidence\":0.59396309999999996609432173499953933060169219970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So yeah, one moment.\",\"start\":3785431,\"end\":3787549,\"confidence\":0.70171004999999997409076968324370682239532470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if he gets sent home.\",\"start\":3799625,\"end\":3801074,\"confidence\":0.556590200000000034918912206194363534450531005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine.\",\"start\":3801139,\"end\":3811656,\"confidence\":0.7203264000000000333301386490347795188426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away.\",\"start\":3816588,\"end\":3821747,\"confidence\":0.6554820500000000382812004318111576139926910400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So then I never seen them again.\",\"start\":3826058,\"end\":3827494,\"confidence\":0.706897600000000014830447980784811079502105712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the headmaster told you that it wouldn't happen again and you'd be safe there?\",\"start\":3829140,\"end\":3833110,\"confidence\":0.74120470000000004962004140907083638012409210205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3833481,\"end\":3833788,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others?\",\"start\":3842378,\"end\":3851018,\"confidence\":0.916922299999999967923258736846037209033966064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was allowed to go out.\",\"start\":3852526,\"end\":3854314,\"confidence\":0.6526720999999999772711589685059152543544769287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, whenever, you know, like a walk.\",\"start\":3856828,\"end\":3859519,\"confidence\":0.8161214599999999652624182999716140329837799072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just round about the buildings right enough, but you were allowed to.\",\"start\":3859568,\"end\":3863338,\"confidence\":0.809196229999999960824652589508332312107086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So Whereas when you were in the other places, you were locked in.\",\"start\":3864730,\"end\":3869923,\"confidence\":0.64936249999999995363708649165346287190914154052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You couldn't just walk out when you wanted to, you know what I mean?\",\"start\":3870036,\"end\":3873404,\"confidence\":0.54108643999999994633753885864280164241790771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there were like no locked doors?\",\"start\":3874068,\"end\":3875429,\"confidence\":0.77353879999999997085780023553525097668170928955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah, the doors were locked.\",\"start\":3877427,\"end\":3878413,\"confidence\":0.63266140000000004040003886984777636826038360595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What, in Balnacraig?\",\"start\":3879220,\"end\":3880513,\"confidence\":0.81625365999999999200298361756722442805767059326171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, no.\",\"start\":3880901,\"end\":3881563,\"confidence\":0.77564529999999998199911033225362189114093780517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3881644,\"end\":3881805,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Even the locked doors, no.\",\"start\":3882371,\"end\":3884003,\"confidence\":0.54506759999999998544950585710466839373111724853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you was free to roam the premises?\",\"start\":3888950,\"end\":3891247,\"confidence\":0.79611679999999995782644646169501356780529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":3892320,\"end\":3892336,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":3892740,\"end\":3893744,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":3893809,\"end\":3894246,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that concludes the Balnah Craig assessment.\",\"start\":3894295,\"end\":3897468,\"confidence\":0.879862099999999980326492732274346053600311279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park.\",\"start\":3897598,\"end\":3904268,\"confidence\":0.8322675999999999962852825774461962282657623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But this will be the first time that you went to Cardross Park, on November 1977, age 14.\",\"start\":3904414,\"end\":3913859,\"confidence\":0.8729110399999999714282239438034594058990478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just give me one second.\",\"start\":3914134,\"end\":3915526,\"confidence\":0.71443000000000000948574552239733748137950897216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've run away from here a few times and all, but I kept getting caught.\",\"start\":3918081,\"end\":3921253,\"confidence\":0.60558009999999995454089685154031030833721160888671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no worries.\",\"start\":3922410,\"end\":3922868,\"confidence\":0.7526609300000000057906390793505124747753143310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just, um, hold on one moment.\",\"start\":3922933,\"end\":3924456,\"confidence\":0.756712700000000015876366887823678553104400634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you know who placed you into Cardross Park?\",\"start\":3953773,\"end\":3957663,\"confidence\":0.8932369000000000003325340003357268869876861572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not\\u2014 no.\",\"start\":3960068,\"end\":3961836,\"confidence\":0.53341530000000003663984671220532618463039398193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3962667,\"end\":3963332,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was Belinda, eh, I think she's left now.\",\"start\":3970812,\"end\":3975993,\"confidence\":0.787989599999999956736473905039019882678985595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, Belinda, oh, what's that woman's name?\",\"start\":3976363,\"end\":3979072,\"confidence\":0.63467485000000001260644921785569749772548675537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, she came to camsis, she was a social worker.\",\"start\":3980642,\"end\":3983070,\"confidence\":0.84190039999999999320579036066192202270030975341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a social worker?\",\"start\":3984160,\"end\":3985312,\"confidence\":0.8291771999999999476216316907084546983242034912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A social worker, aye, I think it was a social worker, didn't it?\",\"start\":3985637,\"end\":3988640,\"confidence\":0.733673299999999972698105921153910458087921142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You remember a social worker taking you for the first time?\",\"start\":3997203,\"end\":4000210,\"confidence\":0.843484099999999958896523821749724447727203369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember her name?\",\"start\":4001066,\"end\":4001875,\"confidence\":0.85023886000000004070642489750753156840801239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's something to think, eh.\",\"start\":4003180,\"end\":4004276,\"confidence\":0.78891849999999996700950077865854837000370025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Miss Blonde\\u2014 Miss Blunder, I think it was.\",\"start\":4006517,\"end\":4008630,\"confidence\":0.84233475000000002097522155963815748691558837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Miss Blunder.\",\"start\":4008775,\"end\":4009486,\"confidence\":0.56688159999999998550634927596547640860080718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'll have that name.\",\"start\":4016157,\"end\":4019004,\"confidence\":0.74575215999999999727521071690716780722141265869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"She was a social worker in Turkey, but she came for cancer.\",\"start\":4019183,\"end\":4023234,\"confidence\":0.59888744000000004863437652602442540228366851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you believe it was Miss Belinda?\",\"start\":4025000,\"end\":4027180,\"confidence\":0.8724792999999999576488107777549885213375091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Miss Belinda.\",\"start\":4027358,\"end\":4028262,\"confidence\":0.74858754999999999046877974251401610672473907470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":4030829,\"end\":4031524,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second, Theresa.\",\"start\":4031944,\"end\":4033817,\"confidence\":0.75855886999999999620314383719232864677906036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what type of\\u2014 what type of setting was Cardross Park?\",\"start\":4035380,\"end\":4039297,\"confidence\":0.86386733999999998356855712700053118169307708740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was full of them.\",\"start\":4039847,\"end\":4041596,\"confidence\":0.71133389999999996344826058702892623841762542724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"As in, was there a, um, like a residential school?\",\"start\":4043456,\"end\":4046089,\"confidence\":0.83847510000000002872155846489476971328258514404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it an assessment centre?\",\"start\":4046202,\"end\":4047494,\"confidence\":0.88642615000000002378754970777663402259349822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was, uh, was it just a children's assessments home?\",\"start\":4047817,\"end\":4050403,\"confidence\":0.76397269999999994904982258958625607192516326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was just assessment centre for 3 weeks.\",\"start\":4051868,\"end\":4054509,\"confidence\":0.8456333000000000321705329042742960155010223388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school.\",\"start\":4054782,\"end\":4060141,\"confidence\":0.771869600000000044559556044987402856349945068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was an assessment centre, and how long was you there for?\",\"start\":4062460,\"end\":4064934,\"confidence\":0.90634479999999995047943457393557764589786529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"About 3 years, I'm sure.\",\"start\":4065488,\"end\":4066872,\"confidence\":0.8643764000000000446988224211963824927806854248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"For your first time round, do you think you was there for 3 years?\",\"start\":4070310,\"end\":4072992,\"confidence\":0.916614950000000039409542296198196709156036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4073417,\"end\":4073548,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, in a few sentences, what was ordinary daily life like at Cardross Park?\",\"start\":4078592,\"end\":4084982,\"confidence\":0.87884720000000005057927410234697163105010986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, we used to do boxing.\",\"start\":4089902,\"end\":4091177,\"confidence\":0.84793390000000001816005124055664055049419403076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say that again.\",\"start\":4092162,\"end\":4092823,\"confidence\":0.6831715000000000426183532908908091485500335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We used to do boxing.\",\"start\":4093388,\"end\":4094534,\"confidence\":0.85387515999999996640923427548841573297977447509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You used to do boxing?\",\"start\":4095164,\"end\":4095938,\"confidence\":0.85900129999999996766035792461480014026165008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":4096439,\"end\":4097100,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm used to box.\",\"start\":4101438,\"end\":4102559,\"confidence\":0.7517557999999999740481371190981008112430572509765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was the best boxer.\",\"start\":4102981,\"end\":4104864,\"confidence\":0.76748895999999999784080273457220755517482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You was the best at boxing?\",\"start\":4106017,\"end\":4107186,\"confidence\":0.80547285000000001797815230020205490291118621826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, me and my box.\",\"start\":4108619,\"end\":4109615,\"confidence\":0.69803490000000001369784285998321138322353363037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As soon as somebody hopped me, that was me.\",\"start\":4111800,\"end\":4113601,\"confidence\":0.72768589999999999662350091966800391674041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was, I was gonna have me in.\",\"start\":4113699,\"end\":4115107,\"confidence\":0.7230170399999999997220356817706488072872161865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that was\\u2014 I don't think that was\\u2014 they should have waited to do that, do you know what I mean?\",\"start\":4120160,\"end\":4124803,\"confidence\":0.551493760000000055043756219674833118915557861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but it was just time just to give something to do.\",\"start\":4128262,\"end\":4132172,\"confidence\":0.734603349999999988284571372787468135356903076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, but everybody was\\u2014 they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts.\",\"start\":4132831,\"end\":4145276,\"confidence\":0.55220776999999998668755551989306695759296417236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember what your accommodation was like at Cardross?\",\"start\":4145874,\"end\":4150216,\"confidence\":0.8865228000000000552205392523319460451602935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4 in a room.\",\"start\":4151092,\"end\":4152583,\"confidence\":0.69357835999999994935905078818905167281627655029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was It was 4 to 1.\",\"start\":4152632,\"end\":4155052,\"confidence\":0.83326644000000005263473212835378944873809814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And if I was naughty, I'd have been in a room itself.\",\"start\":4155216,\"end\":4158111,\"confidence\":0.6724856999999999640493797414819709956645965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they says they were going to take all my clothes off.\",\"start\":4161570,\"end\":4163968,\"confidence\":0.5143596999999999752617441117763519287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So if you was naughty, you'd be placed into a room by yourself?\",\"start\":4164989,\"end\":4168570,\"confidence\":0.65438830000000003384030833331053145229816436767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aha, I was placed in it.\",\"start\":4169150,\"end\":4170539,\"confidence\":0.8225713999999999526124838666873984038829803466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they were going to take my clothes off of me when they stood up open and shut the door.\",\"start\":4171849,\"end\":4175356,\"confidence\":0.7759703399999999806624373377417214214801788330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, aye, that'll be right, you'se not taking my clothes off.\",\"start\":4175663,\"end\":4178976,\"confidence\":0.70932519999999998905337861287989653646945953369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's not right.\",\"start\":4179669,\"end\":4181176,\"confidence\":0.94891190000000003035296458619995974004268646240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I do doubt I'll be getting the police.\",\"start\":4182829,\"end\":4184412,\"confidence\":0.782868600000000025573854145477525889873504638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell?\",\"start\":4189829,\"end\":4196352,\"confidence\":0.8205506000000000188521198651869781315326690673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was just the clothes that was there.\",\"start\":4196529,\"end\":4198640,\"confidence\":0.7447793499999999511373971472494304180145263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, other people had been worn.\",\"start\":4200525,\"end\":4202362,\"confidence\":0.672688799999999975653963701915927231311798095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And would you say the clothes were, um, hygienic in any way?\",\"start\":4207825,\"end\":4210993,\"confidence\":0.85367954000000001446579744879272766411304473876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, uh, they weren't.\",\"start\":4211930,\"end\":4213627,\"confidence\":0.5850621499999999475249978786450810730457305908203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"They were all right.\",\"start\":4213708,\"end\":4214241,\"confidence\":0.4919181200000000142580347528564743697643280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were all the same.\",\"start\":4218017,\"end\":4219525,\"confidence\":0.6424864500000000422375023845233954489231109619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was the thing.\",\"start\":4220789,\"end\":4222702,\"confidence\":0.670701100000000050016524255624972283840179443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were all the same.\",\"start\":4224259,\"end\":4225134,\"confidence\":0.6424864500000000422375023845233954489231109619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":4225540,\"end\":4228188,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what was, um, the food like at the assessment centre?\",\"start\":4228643,\"end\":4231845,\"confidence\":0.8568738000000000187839077625540085136890411376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As far as I know, Anne used to work in the kitchen doing the dishes and that.\",\"start\":4234694,\"end\":4238888,\"confidence\":0.9024868600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was she able to contact your family freely?\",\"start\":4245202,\"end\":4247281,\"confidence\":0.829903199999999952041207507136277854442596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it accessible to you?\",\"start\":4247474,\"end\":4249134,\"confidence\":0.8847816600000000253345433520735241472721099853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, not really.\",\"start\":4252610,\"end\":4253404,\"confidence\":0.5927312000000000136168409881065599620342254638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'd sat there waiting for my family to come and visit me and they never came.\",\"start\":4254555,\"end\":4257569,\"confidence\":0.61306154999999995514059492052183486521244049072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends.\",\"start\":4259099,\"end\":4265888,\"confidence\":0.85981359999999995569197608347167260944843292236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I got a job when I was out.\",\"start\":4266800,\"end\":4269249,\"confidence\":0.565529469999999978568894221098162233829498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out.\",\"start\":4269346,\"end\":4282117,\"confidence\":0.61385739999999999749746848465292714536190032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that took me go up now, Amy.\",\"start\":4283114,\"end\":4284646,\"confidence\":0.66119795999999997349050318007357418537139892578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So is there anything\\u2014 so I just put that, um, he was unable to contact your family, um, and when you\\u2014 and when you did, you would sit waiting for them and they wouldn't\\u2014 they never came.\",\"start\":4285467,\"end\":4295365,\"confidence\":0.498293880000000022345574279825086705386638641357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you then got, um, work on a weekend, which was\\u2014 which was then the reason as to why you was able to leave early, right?\",\"start\":4295445,\"end\":4304420,\"confidence\":0.90802430000000000642756958768586628139019012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the others\\u2014 how did staff and other children generally treat you while you were at Cardross Centre?\",\"start\":4314138,\"end\":4320505,\"confidence\":0.89411885000000002055031700365361757576465606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, all right, apart from this woman I didn't really like, she didn't like me.\",\"start\":4321214,\"end\":4324772,\"confidence\":0.6976818000000000186133775059715844690799713134765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if she liked me or I didn't like her, I don't know.\",\"start\":4325014,\"end\":4329137,\"confidence\":0.52732250000000002732036818997585214674472808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is this another child or a staff member?\",\"start\":4329218,\"end\":4331336,\"confidence\":0.78411233000000002402174459348316304385662078857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, a staff member.\",\"start\":4331546,\"end\":4332758,\"confidence\":0.648755799999999993588062352500855922698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She didn't\\u2014 we get 4 flags a day and every day she was on she stroked my 4 flags.\",\"start\":4333017,\"end\":4338318,\"confidence\":0.76064246999999995946240005650906823575496673583984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, I was cheeky.\",\"start\":4339947,\"end\":4342127,\"confidence\":0.71090489999999995074375647163833491504192352294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, would you just repeat that again for me please, Theresa?\",\"start\":4342853,\"end\":4346970,\"confidence\":0.67488159999999997040731614106334745883941650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think I was cheeky to her, or she would annoy me, or I would annoy her, and vice versa.\",\"start\":4348181,\"end\":4354994,\"confidence\":0.63294689999999997898072479074471630156040191650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So then she would just stop my fags.\",\"start\":4355139,\"end\":4358335,\"confidence\":0.57354515999999999831260311111691407859325408935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I would just get into the office and get a fag after the teacher.\",\"start\":4359319,\"end\":4363675,\"confidence\":0.646761600000000047572257244610227644443511962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Or their manager, whatever.\",\"start\":4366082,\"end\":4367580,\"confidence\":0.6886782000000000181216819328255951404571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, who would take my\\u2014 and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff?\",\"start\":4367629,\"end\":4389534,\"confidence\":0.87187139999999996309298921914887614548206329345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And did it follow any punishments or isolation or unsafe arrangements?\",\"start\":4390019,\"end\":4393963,\"confidence\":0.64287704000000001069992094926419667899608612060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, the punishment would be stroke your fag.\",\"start\":4394140,\"end\":4396723,\"confidence\":0.85855055000000002340954097235226072371006011962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, what else would they do?\",\"start\":4397493,\"end\":4399049,\"confidence\":0.61498134999999998218100927260820753872394561767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You wouldn't get your weekends at home either.\",\"start\":4399739,\"end\":4403525,\"confidence\":0.50543665999999998206249074428342282772064208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag?\",\"start\":4404632,\"end\":4410600,\"confidence\":0.76539122999999997798425965811475180089473724365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4411451,\"end\":4411467,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As in steal your cigarettes?\",\"start\":4412189,\"end\":4413472,\"confidence\":0.51764909999999997314290567373973317444324493408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They don't take it, no, they wouldn't give you fags.\",\"start\":4414098,\"end\":4416103,\"confidence\":0.64610445000000005233431465967441909015178680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh.\",\"start\":4416665,\"end\":4416825,\"confidence\":0.54432963999999994797462932183407247066497802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was a punishment, but that only made me worse.\",\"start\":4423001,\"end\":4425300,\"confidence\":0.97352695000000000202788896785932593047618865966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you only go 4 times a day?\",\"start\":4427330,\"end\":4428839,\"confidence\":0.87776379999999998293702674345695413649082183837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I suffered it for a gadroo half every day.\",\"start\":4429293,\"end\":4433220,\"confidence\":0.8090602000000000071366912379744462668895721435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you only got 4 a day.\",\"start\":4435974,\"end\":4437297,\"confidence\":0.728307370000000009468976713833399116992950439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was isolation used as punishment at all?\",\"start\":4438526,\"end\":4441154,\"confidence\":0.580717499999999997584154698415659368038177490234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'd just been put in that room.\",\"start\":4443563,\"end\":4444965,\"confidence\":0.55481420000000003511786417220719158649444580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was on my isolation ago.\",\"start\":4445064,\"end\":4446894,\"confidence\":0.7763771999999999895436531005543656647205352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Is that when you was put in the room and they threatened to take your clothes off?\",\"start\":4454994,\"end\":4457437,\"confidence\":0.618761099999999952814278003643266856670379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4458048,\"end\":4458080,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's going to be difficult to answer and also to ask this question, Theresa.\",\"start\":4472110,\"end\":4476481,\"confidence\":0.5809248000000000189402271644212305545806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"However, was they\\u2014 did they ever actually take your clothes off at any point?\",\"start\":4476641,\"end\":4481447,\"confidence\":0.79922013999999996780587707689846865832805633544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":4481994,\"end\":4482014,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you was in that room?\",\"start\":4482014,\"end\":4483178,\"confidence\":0.85791640000000002341806748518138192594051361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4483421,\"end\":4483809,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, no problem.\",\"start\":4484602,\"end\":4489859,\"confidence\":0.4992580699999999982452436597668565809726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I wouldn't know it.\",\"start\":4490037,\"end\":4492225,\"confidence\":0.52978170000000002204387783422134816646575927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for Cardross, for the first time of you being there, did you experience\\u2014 did you suffer from any abuse, neglect, or any harmful actions?\",\"start\":4492533,\"end\":4521133,\"confidence\":0.5835385299999999997311306287883780896663665771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":4523488,\"end\":4524713,\"confidence\":0.62718269999999998187689698170288465917110443115234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The headmaster was really good to me, I didn't want to get sent to him.\",\"start\":4526570,\"end\":4531710,\"confidence\":0.51286149999999997017852138014859519898891448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4532570,\"end\":4533557,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It wasn't a rotten wee man or anything like that, do you know what I mean?\",\"start\":4533897,\"end\":4536617,\"confidence\":0.5326573999999999475818412975058890879154205322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I think that's how I went into him because I knew he would be eating my fag.\",\"start\":4537945,\"end\":4542444,\"confidence\":0.70599380000000000467963445771601982414722442626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I'd get a punishment, he'd stop fagging in again, he would give me a fag.\",\"start\":4550470,\"end\":4554750,\"confidence\":0.62569520000000000692352841724641621112823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I think it was just to calm me down or whatever, you know what I mean?\",\"start\":4555540,\"end\":4558650,\"confidence\":0.75690055000000000529070121046970598399639129638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, more than likely it seems.\",\"start\":4559020,\"end\":4561010,\"confidence\":0.68607103999999996535308355305460281670093536376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, just to calm me down a wee bit.\",\"start\":4561160,\"end\":4562850,\"confidence\":0.68124989999999996381774280962417833507061004638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so just going back from what you said previously, so I'm just looking over, so Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off?\",\"start\":4564880,\"end\":4596309,\"confidence\":0.8290614499999999775781134303542785346508026123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, the room I was in, I think my roommates would have heard them.\",\"start\":4596775,\"end\":4601639,\"confidence\":0.76376085999999998588094740625820122659206390380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Saying that to me.\",\"start\":4602061,\"end\":4602808,\"confidence\":0.79231660000000003751807753360481001436710357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, hold on, because it was a room next to it.\",\"start\":4603311,\"end\":4607550,\"confidence\":0.8294116000000000266112465396872721612453460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I don't know, it might have happened to other people as well.\",\"start\":4610785,\"end\":4612970,\"confidence\":0.77755940000000001166569063570932485163211822509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":4613085,\"end\":4613659,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in?\",\"start\":4645892,\"end\":4660897,\"confidence\":0.8537535000000000540154587724828161299228668212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would, I would volunteer, but because that's all we had to do.\",\"start\":4661492,\"end\":4666365,\"confidence\":0.50564620000000004562679123409907333552837371826171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, okay, that's fine.\",\"start\":4666980,\"end\":4668114,\"confidence\":0.74913602999999995279978293183376081287860870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've then got Sarah's posh after, and that was a couple of months later.\",\"start\":4668227,\"end\":4675113,\"confidence\":0.8020304400000000111248255052487365901470184326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4675324,\"end\":4675858,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then I've got Rosanna Lucas.\",\"start\":4676959,\"end\":4678708,\"confidence\":0.853627860000000016071908248704858124256134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"1994.\",\"start\":4681250,\"end\":4682000,\"confidence\":0.6378101000000000464495997221092693507671356201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Does that sound about right to you?\",\"start\":4682000,\"end\":4685690,\"confidence\":0.77429026000000000795608912085299380123615264892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I never said that.\",\"start\":4686320,\"end\":4688320,\"confidence\":0.60521429999999998283755076045054011046886444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I asked her before that.\",\"start\":4688320,\"end\":4689710,\"confidence\":0.76005040000000001487734380134497769176959991455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She went, did you take your clothes off?\",\"start\":4691480,\"end\":4693140,\"confidence\":0.8553979000000000443293401986011303961277008056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went, no, she never asked me that.\",\"start\":4693140,\"end\":4696370,\"confidence\":0.68715139999999996778257127516553737223148345947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She's listening in, but she's obviously shocked with some of the things I'm saying.\",\"start\":4699240,\"end\":4704800,\"confidence\":0.52587837000000003939703674404881894588470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":4704800,\"end\":4705660,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You know, I mean, because I've obviously failed them.\",\"start\":4705660,\"end\":4707820,\"confidence\":0.86660570000000003432205630815587937831878662109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Maybe not as much, but I felt good, you know what I mean?\",\"start\":4708090,\"end\":4712670,\"confidence\":0.89980669999999995933848140339250676333904266357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":4712670,\"end\":4713590,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Obviously affected me through the years, you know what I mean?\",\"start\":4714210,\"end\":4718930,\"confidence\":0.492050680000000018043948557533440180122852325439453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Of course, yeah.\",\"start\":4718930,\"end\":4719710,\"confidence\":0.47401830000000000353566065314225852489471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct?\",\"start\":4719710,\"end\":4726420,\"confidence\":0.851730349999999969412556310999207198619842529296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, yes.\",\"start\":4726610,\"end\":4727510,\"confidence\":0.8412497599999999575715037281042896211147308349609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":4727510,\"end\":4728170,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement.\",\"start\":4728170,\"end\":4737570,\"confidence\":0.800421660000000034784761737682856619358062744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember at the beginning when we started talking about Balnakrieg, you mentioned that you kept getting caught for absconding, do you know, for running away?\",\"start\":4738383,\"end\":4746606,\"confidence\":0.5074711400000000427468194175162352621555328369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you try to remember at least one of the times you ran away and what the reasons for running away?\",\"start\":4748250,\"end\":4753651,\"confidence\":0.764480049999999966559016684186644852161407470703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That day that I get slapped for that teacher?\",\"start\":4754310,\"end\":4756721,\"confidence\":0.7139944000000000290384605250437743961811065673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, in Cardross Park, Balnakrieg.\",\"start\":4761669,\"end\":4765085,\"confidence\":0.8018380400000000296500957119860686361789703369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, in Cardross Park.\",\"start\":4765167,\"end\":4765951,\"confidence\":0.82057510000000000172093450601096265017986297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Fact, oh, I don't know, I was in the hospital, I just said I'm going away.\",\"start\":4766350,\"end\":4771055,\"confidence\":0.67398469999999999213713408607873134315013885498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I never said I was going away.\",\"start\":4773374,\"end\":4774782,\"confidence\":0.67971395999999995041207512258552014827728271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer.\",\"start\":4774992,\"end\":4785151,\"confidence\":0.55982924000000000575028025195933878421783447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me.\",\"start\":4786292,\"end\":4795794,\"confidence\":0.5313480999999999898619762461748905479907989501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging.\",\"start\":4796020,\"end\":4803596,\"confidence\":0.5360232000000000329720251102116890251636505126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they would stop and tie me and once they went back in the motor, I would move again and run away again and hold on to the wire when they came out.\",\"start\":4803709,\"end\":4814575,\"confidence\":0.75598259999999994906971778618753887712955474853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they were beginning to get a bit lung me right in the back of the van.\",\"start\":4815484,\"end\":4819986,\"confidence\":0.72010589999999996546620195658761076629161834716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because they say they got me, do you know what I mean?\",\"start\":4820587,\"end\":4823170,\"confidence\":0.55759320000000001105178171201259829103946685791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that would be the police in St. Barton or whatever, Cadres, whatever.\",\"start\":4824190,\"end\":4828832,\"confidence\":0.82152986999999999540023054578341543674468994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know where the police would have came from.\",\"start\":4828912,\"end\":4830589,\"confidence\":0.491371700000000022345858496919390745460987091064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they'd probably remember that, John and Anthony, whatever.\",\"start\":4831056,\"end\":4836062,\"confidence\":0.78981820000000002579554347903467714786529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off.\",\"start\":4836337,\"end\":4860917,\"confidence\":0.86448955999999999022520569269545376300811767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so when that night, when that incident occurred, what was happening before the staff members came in and took you away?\",\"start\":4861542,\"end\":4870195,\"confidence\":0.63105160000000004583142754199798218905925750732421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I really can't, I think they were all carrying on.\",\"start\":4871460,\"end\":4874510,\"confidence\":0.54487870000000004910845063932356424629688262939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were all carrying on?\",\"start\":4876240,\"end\":4877420,\"confidence\":0.82976543999999996525929191193426959216594696044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4877690,\"end\":4878240,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"As in like just doing your normal business?\",\"start\":4878240,\"end\":4879820,\"confidence\":0.77230779999999998874926632197457365691661834716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The first time I came in, that's just when they shot up, probably.\",\"start\":4879820,\"end\":4883700,\"confidence\":0.68648790000000003974633955294848419725894927978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they'd be taking my clothes off.\",\"start\":4883700,\"end\":4889680,\"confidence\":0.7627770000000000383266751668998040258884429931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off.\",\"start\":4889980,\"end\":4895140,\"confidence\":0.6277169000000000220751417145947925746440887451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's what you're doing.\",\"start\":4895140,\"end\":4896820,\"confidence\":0.74830839999999998468638295889832079410552978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Room, and you kept opening and closing the door when you got into this room?\",\"start\":4898392,\"end\":4902173,\"confidence\":0.71318435999999996166565097155398689210414886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was that kind of\\u2014 okay, so he was opening and closing the door in like retaliation kind of manner?\",\"start\":4902237,\"end\":4915874,\"confidence\":0.81346810000000002727205128394416533410549163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they opened it.\",\"start\":4925299,\"end\":4926527,\"confidence\":0.71088063999999995257184082220192067325115203857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they locked the door first and then they opened it?\",\"start\":4927254,\"end\":4931178,\"confidence\":0.741828200000000048675019570509903132915496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They're doing it because they're going to stroke you.\",\"start\":4931437,\"end\":4933084,\"confidence\":0.56561709999999998377262500071083195507526397705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So after they locked\\u2014 so did they, um, try to get you to take your clothes off before they locked the door?\",\"start\":4936404,\"end\":4942121,\"confidence\":0.80648470000000005430962346508749760687351226806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, they just said that they would come in and take my clothes off.\",\"start\":4942687,\"end\":4945247,\"confidence\":0.5600078699999999631842229064204730093479156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said no, you don't know.\",\"start\":4945378,\"end\":4946633,\"confidence\":0.58065646999999998012498281241278164088726043701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's exactly that.\",\"start\":4947351,\"end\":4948313,\"confidence\":0.6148985000000000145092826642212457954883575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was greeting him to Auntie Janine, but because I was too\\u2014 I was, wow, what do you want to take my clothes off for?\",\"start\":4954938,\"end\":4960718,\"confidence\":0.624584000000000028052227207808755338191986083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know what I mean?\",\"start\":4961520,\"end\":4962134,\"confidence\":0.74010830000000005224336518949712626636028289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wasn't too sure.\",\"start\":4962182,\"end\":4962877,\"confidence\":0.662272039999999950765641187899746000766754150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it is a peculiar thing to ask a child.\",\"start\":4963476,\"end\":4966822,\"confidence\":0.5804278000000000492519802719471044838428497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know.\",\"start\":4967113,\"end\":4967452,\"confidence\":0.51317219999999996726813833447522483766078948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember anything what happened after this?\",\"start\":4975546,\"end\":4977825,\"confidence\":0.89226700000000003232258904972695745527744293212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So after the asked you to take your clothes off, and obviously you told them no.\",\"start\":4977924,\"end\":4982787,\"confidence\":0.57612264000000001917811687235371209681034088134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anything follow up from that?\",\"start\":4983608,\"end\":4985203,\"confidence\":0.866261900000000029109514798619784414768218994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, I think they put me back into my room.\",\"start\":4985767,\"end\":4992008,\"confidence\":0.71147020000000005257589918983285315334796905517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What, after a couple of hours of isolation?\",\"start\":4996930,\"end\":4998999,\"confidence\":0.7730809499999999889752189119462855160236358642578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Aye, and I'd calmed down a wee bit.\",\"start\":5001255,\"end\":5002981,\"confidence\":0.5021427000000000528956434209248982369899749755859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because I was stressed over things.\",\"start\":5005702,\"end\":5007561,\"confidence\":0.79562129999999997576054511227994225919246673583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how often did this happen?\",\"start\":5020578,\"end\":5022668,\"confidence\":0.75540554999999998120330246820230968296527862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Over what time period?\",\"start\":5023095,\"end\":5024525,\"confidence\":0.85286779999999995371950944900163449347019195556640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it change or become worse?\",\"start\":5024591,\"end\":5026299,\"confidence\":0.6619610000000000216147100218222476541996002197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, it came\\u2014 we ended up with nothing.\",\"start\":5028440,\"end\":5030989,\"confidence\":0.542533460000000022915855879546143114566802978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel.\",\"start\":5031845,\"end\":5040333,\"confidence\":0.79628589999999999093915903358720242977142333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You did 20 hats and you did a flannel?\",\"start\":5042721,\"end\":5045206,\"confidence\":0.74430300000000004789768581758835352957248687744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A jumper for a man.\",\"start\":5046674,\"end\":5047851,\"confidence\":0.74065535999999998484355501204845495522022247314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Jumper, sorry.\",\"start\":5048142,\"end\":5048836,\"confidence\":0.57931023999999997631249470941838808357715606689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":5049255,\"end\":5049432,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was a good knitter.\",\"start\":5050255,\"end\":5053732,\"confidence\":0.59493004999999998805293444092967547476291656494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they say, she's got a talent there somewhere, but she just no use it.\",\"start\":5054444,\"end\":5058250,\"confidence\":0.54782390000000003027480488526634871959686279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that?\",\"start\":5075587,\"end\":5089036,\"confidence\":0.62965952999999996730906559605500660836696624755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was probably\\u2014 Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car.\",\"start\":5089149,\"end\":5103107,\"confidence\":0.52073080000000004918803142572869546711444854736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I tell all the lassies, he's run right into my cousin's.\",\"start\":5103500,\"end\":5105954,\"confidence\":0.635916799999999948767026580753736197948455810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They says, what for?\",\"start\":5107529,\"end\":5108298,\"confidence\":0.6819436599999999515375748160295188426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, I don't know.\",\"start\":5108429,\"end\":5109001,\"confidence\":0.63914780000000004367421979623031802475452423095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, I still run you in.\",\"start\":5109164,\"end\":5110538,\"confidence\":0.757080100000000033588776204851455986499786376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What immediate effects did you experience?\",\"start\":5113260,\"end\":5115773,\"confidence\":0.8302849500000000215749196286196820437908172607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean?\",\"start\":5115999,\"end\":5125114,\"confidence\":0.8645954000000000139181111080688424408435821533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said, he's not allowed to do that, see me.\",\"start\":5125259,\"end\":5128237,\"confidence\":0.61959489999999994847001971720601432025432586669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you experiencing any fear or shame when, um, when they were\\u2014 well, I mean, actually been told this, the governors the next day.\",\"start\":5128978,\"end\":5138496,\"confidence\":0.64501249999999998863131622783839702606201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I told them about it just because I was stressed, but he always gave me a fag to calm me down.\",\"start\":5141591,\"end\":5147377,\"confidence\":0.58574545000000000083417717178235761821269989013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But you see, as he went, he went, they wouldn't have took their clothes off.\",\"start\":5150460,\"end\":5153746,\"confidence\":0.72894585000000000629682972430600784718990325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They probably just did that to calm me down.\",\"start\":5153957,\"end\":5155884,\"confidence\":0.7482073000000000195797156266053207218647003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So there was nothing there, went to that.\",\"start\":5158782,\"end\":5161421,\"confidence\":0.734921799999999958430407787091098725795745849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think I had had to drink a I wouldn't enter the office very often.\",\"start\":5161568,\"end\":5165544,\"confidence\":0.59348255000000005310312189976684749126434326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you experience any sleeping problems whilst you was at Cartridge?\",\"start\":5168165,\"end\":5172643,\"confidence\":0.75901140000000000274127387456246651709079742431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, there was a spider.\",\"start\":5174586,\"end\":5175552,\"confidence\":0.6926797000000000092967411546851508319377899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, in fact, do you know what, that was her.\",\"start\":5175713,\"end\":5177402,\"confidence\":0.76214879999999995963122501052566803991794586181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a spider that was in the room.\",\"start\":5177515,\"end\":5179188,\"confidence\":0.7011403400000000285530177279724739491939544677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A spider?\",\"start\":5179591,\"end\":5180234,\"confidence\":0.78971785000000005450004891827120445668697357177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A spider was in the room.\",\"start\":5180636,\"end\":5181747,\"confidence\":0.686474299999999981736209520022384822368621826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They wouldn't come in and get her.\",\"start\":5181843,\"end\":5182969,\"confidence\":0.55276000000000002909672502937610261142253875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They wouldn't come in and get her?\",\"start\":5183883,\"end\":5184864,\"confidence\":0.6699578999999999950887286104261875152587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, they were probably feetsie, I know.\",\"start\":5185331,\"end\":5186844,\"confidence\":0.6409086999999999978427922542323358356952667236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, um, I'm scared of vipers, spiders now.\",\"start\":5189661,\"end\":5192554,\"confidence\":0.84944015999999999966263430906110443174839019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anyone else, uh, did anyone witness this and know about it or experience something similar?\",\"start\":5217813,\"end\":5223700,\"confidence\":0.855551240000000046137529352563433349132537841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, they may have experienced something like, I don't know.\",\"start\":5224632,\"end\":5228439,\"confidence\":0.71536109999999997199893186916597187519073486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was a few of them put in that room, mate, enough at one point, but I don't know.\",\"start\":5236178,\"end\":5241364,\"confidence\":0.75190604000000005324721996657899580895900726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Then happened to the money, I don't know.\",\"start\":5242003,\"end\":5244179,\"confidence\":0.62397223999999995580623135538189671933650970458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It just frightened me when that was over.\",\"start\":5247600,\"end\":5249481,\"confidence\":0.92538120000000001486029077568673528730869293212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you tell anyone or try to get help?\",\"start\":5265531,\"end\":5267634,\"confidence\":0.80389549999999998508570797639549709856510162353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, as if you didn't drink the whole fist in the morning.\",\"start\":5270040,\"end\":5273057,\"confidence\":0.6002172999999999536413497480680234730243682861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And who did you speak to?\",\"start\":5278082,\"end\":5279763,\"confidence\":0.81572549999999999226218960757250897586345672607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The man that owned the place.\",\"start\":5280269,\"end\":5281493,\"confidence\":0.61495350000000004175859658062108792364597320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what response did you receive?\",\"start\":5287056,\"end\":5288431,\"confidence\":0.82664729999999997378523630686686374247074127197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, he was a bit nasty.\",\"start\":5292459,\"end\":5293449,\"confidence\":0.896841699999999963921482049045152962207794189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was all been a case 'You alright?' and that.\",\"start\":5293532,\"end\":5296619,\"confidence\":0.80487819999999998810125134696136228740215301513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Then he gave me a fag and I was alright.\",\"start\":5297025,\"end\":5299563,\"confidence\":0.576124969999999958503167363232932984828948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one.\",\"start\":5305862,\"end\":5312816,\"confidence\":0.62557256000000005524697144210222177207469940185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was brand new, but I used to go to school and his daughter was there as well.\",\"start\":5312864,\"end\":5317913,\"confidence\":0.75823753999999998764991460120654664933681488037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I'm just trying to remember, I'm trying to think of his name.\",\"start\":5320004,\"end\":5322488,\"confidence\":0.7682050000000000267164068645797669887542724609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"He was so often nice.\",\"start\":5324084,\"end\":5325338,\"confidence\":0.82090472999999997139042307026102207601070404052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was nice enough, you know what I mean?\",\"start\":5325451,\"end\":5327509,\"confidence\":0.8883017300000000116000364869250915944576263427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5328265,\"end\":5328522,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just can't remember his name.\",\"start\":5329133,\"end\":5331902,\"confidence\":0.63902029999999998555182401105412282049655914306640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":5333264,\"end\":5334334,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But he was all right.\",\"start\":5338202,\"end\":5339285,\"confidence\":0.496966100000000021719159803978982381522655487060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He never was neither bad or anything like that to me.\",\"start\":5339883,\"end\":5344006,\"confidence\":0.694691900000000028825297704315744340419769287109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that was good to hear.\",\"start\":5344750,\"end\":5346561,\"confidence\":0.97833245999999995934359731108997948467731475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just phoned the paper up.\",\"start\":5350631,\"end\":5360007,\"confidence\":0.589836800000000049948312152992002665996551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know who got that to come in, but they got that psychologist and I just phoned the paper up.\",\"start\":5361904,\"end\":5370700,\"confidence\":0.6092276599999999486811930182739160954952239990234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said, I'm no, eh, right, no, that rubbish.\",\"start\":5370781,\"end\":5374668,\"confidence\":0.60315010000000002232667384305386804044246673583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't know half of the things it was asking me, do you know what I mean?\",\"start\":5374940,\"end\":5380060,\"confidence\":0.537447400000000019559820430004037916660308837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just to see that\\u2014 I says, I'm not answering your questions.\",\"start\":5381900,\"end\":5386820,\"confidence\":0.67930389999999996053503537041251547634601593017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would I do when I went to a party.\",\"start\":5386820,\"end\":5395680,\"confidence\":0.69372290000000003118429958703927695751190185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, I'm not allowed to go to a party.\",\"start\":5395680,\"end\":5397320,\"confidence\":0.83148279999999996636717014553141780197620391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5397480,\"end\":5398580,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how can I answer it, do you know what I mean?\",\"start\":5398580,\"end\":5400360,\"confidence\":0.7094065000000000509317032992839813232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, I thought they were going to put my nan in a bin because of my mum.\",\"start\":5400360,\"end\":5404180,\"confidence\":0.845590599999999970037833918468095362186431884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, um, you know what I mean?\",\"start\":5406170,\"end\":5407390,\"confidence\":0.78924114000000000768153540775529108941555023193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was like, no.\",\"start\":5407390,\"end\":5408860,\"confidence\":0.54545399999999999440802866956801153719425201416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, you can't answer something what you don't know the answer to, do you really?\",\"start\":5409090,\"end\":5412010,\"confidence\":0.62098649999999999682387397115235216915607452392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, aye.\",\"start\":5412050,\"end\":5413070,\"confidence\":0.65534389999999997922230932090315036475658416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Of course.\",\"start\":5413070,\"end\":5414850,\"confidence\":0.5551795999999999953189444568124599754810333251953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place.\",\"start\":5414850,\"end\":5421390,\"confidence\":0.8383128600000000485437112729414366185665130615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, I remember that about hospital or something.\",\"start\":5422450,\"end\":5424150,\"confidence\":0.81896584999999999521236304644844494760036468505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":5424150,\"end\":5424930,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got\\u2014 you know what I mean?\",\"start\":5424930,\"end\":5425680,\"confidence\":0.79335283999999994808405290314112789928913116455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5426030,\"end\":5426470,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others?\",\"start\":5449699,\"end\":5458419,\"confidence\":0.9140935999999999506115955227869562804698944091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They must have been nice to me, but some of them weren't there.\",\"start\":5465216,\"end\":5471312,\"confidence\":0.51432389999999994500967659405432641506195068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway.\",\"start\":5471749,\"end\":5479339,\"confidence\":0.898434940000000015203340808511711657047271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd just run away in there to get the poor They get the police to bring you back.\",\"start\":5481614,\"end\":5493888,\"confidence\":0.49696656999999999637651626471779309213161468505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":5494261,\"end\":5494390,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5495086,\"end\":5496867,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that concludes the questions in relation to your first placement at Cardross Park.\",\"start\":5497499,\"end\":5503309,\"confidence\":0.92249787000000005310340611686115153133869171142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The next one will be for the Rye Hill Hostel in Dunoon.\",\"start\":5504597,\"end\":5507286,\"confidence\":0.9422762000000000082167161963297985494136810302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember you saying that you don't fully remember this placement, so just try to answer each question as you can.\",\"start\":5508832,\"end\":5515482,\"confidence\":0.78371995999999999327201294363476336002349853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think we went to school there.\",\"start\":5515546,\"end\":5517196,\"confidence\":0.87500540000000004425828592502512037754058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You think you went to school there?\",\"start\":5518069,\"end\":5519069,\"confidence\":0.79833370000000003496865019769757054746150970458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Aye, so I think it was run by the Christians, and they were taking me to the church, and my mum phoned up and she said no, she needs to go to chapel.\",\"start\":5519456,\"end\":5532092,\"confidence\":0.575702900000000017399770513293333351612091064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So the lady was said to take me to chapel, She says, oh, Mum, I don't like me going to chapel.\",\"start\":5532833,\"end\":5539285,\"confidence\":0.77945200000000003370814738445915281772613525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, well, I'm a Catholic, so I'm going to chapel.\",\"start\":5539398,\"end\":5543158,\"confidence\":0.85657923999999996400589452605345286428928375244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I ended up\\u2014 I went to the church.\",\"start\":5544739,\"end\":5546414,\"confidence\":0.85349715000000003772839818338979966938495635986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The woman was like, she says, if my man finds out, he'll not be happy.\",\"start\":5548100,\"end\":5553018,\"confidence\":0.61959213000000001869693733169697225093841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so it was Rye Hill Hospital.\",\"start\":5554337,\"end\":5559698,\"confidence\":0.828635699999999975062792145763523876667022705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember the location?\",\"start\":5562184,\"end\":5563024,\"confidence\":0.85254054999999995256843021707027219235897064208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Dundee, was it?\",\"start\":5564528,\"end\":5566600,\"confidence\":0.84000576000000004572854095385991968214511871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was that Dundee?\",\"start\":5569158,\"end\":5569967,\"confidence\":0.8779915000000000357971430275938473641872406005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":5571325,\"end\":5571341,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, Dundee, Dunoon.\",\"start\":5571390,\"end\":5573386,\"confidence\":0.75830096000000002387508857282227836549282073974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, I went out to school there.\",\"start\":5574287,\"end\":5576316,\"confidence\":0.83098006000000002035932311628130264580249786376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember how old you were when you went to there?\",\"start\":5576718,\"end\":5578843,\"confidence\":0.89051950000000001939071125889313407242298126220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry.\",\"start\":5578892,\"end\":5579133,\"confidence\":0.50921240000000000947011358221061527729034423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, wait a minute.\",\"start\":5579198,\"end\":5580276,\"confidence\":0.656188400000000005007905201637186110019683837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there.\",\"start\":5582206,\"end\":5587704,\"confidence\":0.86510450000000005399414249041001312434673309326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair.\",\"start\":5588368,\"end\":5598733,\"confidence\":0.66300020000000003950191285184700973331928253173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What type of setting was it at Ryhill?\",\"start\":5600766,\"end\":5603119,\"confidence\":0.91209949999999995196020563525962643325328826904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know, I can't even mind much of that, that one.\",\"start\":5605904,\"end\":5609021,\"confidence\":0.556569300000000044548187361215241253376007080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't think I was in that long.\",\"start\":5609069,\"end\":5610409,\"confidence\":0.6343625999999999987011278790305368602275848388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You don't think you was in there long?\",\"start\":5611233,\"end\":5612186,\"confidence\":0.687147139999999989612433637375943362712860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":5612622,\"end\":5613606,\"confidence\":0.62718269999999998187689698170288465917110443115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if that's when my sister never got married or mine or whatever.\",\"start\":5616593,\"end\":5623950,\"confidence\":0.51858789999999999054125510156154632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh, what we have is that you went to, uh, Ryhill.\",\"start\":5625091,\"end\":5627822,\"confidence\":0.8695912999999999559719299213611520826816558837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months.\",\"start\":5628303,\"end\":5638424,\"confidence\":0.88843320000000003400231207706383429467678070068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there?\",\"start\":5638520,\"end\":5649071,\"confidence\":0.87454902999999994950286463790689595043659210205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember much about that one.\",\"start\":5649536,\"end\":5651094,\"confidence\":0.638196769999999968803194860811345279216766357421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":5651286,\"end\":5652555,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Remember, these questions are all in relation to Rye Hospital.\",\"start\":5653133,\"end\":5655975,\"confidence\":0.84449410000000002529674247853108681738376617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you can't remember, you can't remember.\",\"start\":5656244,\"end\":5658030,\"confidence\":0.494715999999999989089616292403661645948886871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Don't worry too much.\",\"start\":5658271,\"end\":5660037,\"confidence\":0.710710469999999983059524311101995408535003662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel?\",\"start\":5668322,\"end\":5674272,\"confidence\":0.89895069999999999144080220503383316099643707275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was, sorry, going to school, getting up to school.\",\"start\":5685702,\"end\":5688867,\"confidence\":0.498021600000000008723333166926749981939792633056640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Now I can't even mean\\u2014 I can't even remember the surroundings of the rooms that I'm at.\",\"start\":5691027,\"end\":5695588,\"confidence\":0.73664859999999998674269363618805073201656341552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With the situation, whether I just kind of get that through my head.\",\"start\":5696380,\"end\":5700480,\"confidence\":0.84517629999999999146353957257815636694431304931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I might come in here, but it's just not appealing enough.\",\"start\":5700910,\"end\":5704570,\"confidence\":0.92454709999999995506669847600278444588184356689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think if that much happened, I think I could write a book, you know what I mean?\",\"start\":5705630,\"end\":5713310,\"confidence\":0.60725134999999996754382891595014370977878570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5713310,\"end\":5714570,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you just can't, you can't remember the surroundings?\",\"start\":5714570,\"end\":5716400,\"confidence\":0.67344539999999997181845401428290642797946929931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just can't remember that one.\",\"start\":5716470,\"end\":5718250,\"confidence\":0.58734392999999995854665257866145111620426177978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's obviously\\u2014 Do you remember how the staff and the other children treated you when you was here?\",\"start\":5718250,\"end\":5723830,\"confidence\":0.7709110999999999602749767291243188083171844482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't even That's fine.\",\"start\":5723830,\"end\":5728653,\"confidence\":0.477461729999999973106383777121664024889469146728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations?\",\"start\":5730637,\"end\":5743763,\"confidence\":0.66044795999999994506879374966956675052642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I know, you know, I can't even mind that much yet at all.\",\"start\":5746057,\"end\":5749570,\"confidence\":0.51030344000000005255657242742017842829227447509765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5750005,\"end\":5750794,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you I don't really know how long I was in there, so I don't really know.\",\"start\":5751213,\"end\":5755622,\"confidence\":0.6139020299999999874529521548538468778133392333984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5760157,\"end\":5766015,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It must have been all right in that place for me, but I don't think that was a long-term place.\",\"start\":5771869,\"end\":5779172,\"confidence\":0.6281790000000000429025703851948492228984832763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":5779534,\"end\":5779936,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":5786652,\"end\":5800347,\"confidence\":0.708617700000000017013235265039838850498199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you suffer any immediate effects, um, during your time at Ryhill Hospital?\",\"start\":5809097,\"end\":5813948,\"confidence\":0.74504775000000000861888338477001525461673736572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour?\",\"start\":5813996,\"end\":5821881,\"confidence\":0.724517599999999983850784701644442975521087646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember that one, honestly.\",\"start\":5822106,\"end\":5825165,\"confidence\":0.553029299999999945924855637713335454463958740234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5825760,\"end\":5826179,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's just a total blank.\",\"start\":5832210,\"end\":5833644,\"confidence\":0.625567399999999995685584508464671671390533447265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5834273,\"end\":5834740,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I know I was in somewhere up there, but I just can't\\u2014 I mean, getting out to the school, and one time there was an incident in the school.\",\"start\":5834853,\"end\":5843457,\"confidence\":0.65219609999999994531805214137420989573001861572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember what happened, but I think the police came or something like that.\",\"start\":5843538,\"end\":5847485,\"confidence\":0.72549059999999998549213842125027440488338470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can mind of that, but that's all I can mind of at the moment.\",\"start\":5847888,\"end\":5850966,\"confidence\":0.70796720000000001871143240350647829473018646240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was somebody's birthday or something like that, and I think we probably ignored that.\",\"start\":5857568,\"end\":5861759,\"confidence\":0.49319062000000002399247023276984691619873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was someone else.\",\"start\":5861856,\"end\":5862924,\"confidence\":0.76268919999999995606998481889604590833187103271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But for anything else, I can't even mind that actually staying in that place.\",\"start\":5873827,\"end\":5879280,\"confidence\":0.4740246200000000076357764555723406374454498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, it's just a total blank.\",\"start\":5879924,\"end\":5882079,\"confidence\":0.559970199999999973528019836521707475185394287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":5883363,\"end\":5884933,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine, don't worry.\",\"start\":5885824,\"end\":5888446,\"confidence\":0.7870225299999999979405629346729256212711334228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that.\",\"start\":5889980,\"end\":5898656,\"confidence\":0.52473855000000002579696456450619734823703765869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So obviously if you can't remember, and you\\u2014 that's you answering to the best of your ability and being as honest as possible, so don't worry about it.\",\"start\":5898753,\"end\":5908115,\"confidence\":0.68543315000000004655333896153024397790431976318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again.\",\"start\":5908182,\"end\":5924506,\"confidence\":0.92443675000000002928146614067372865974903106689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So one second.\",\"start\":5925831,\"end\":5929223,\"confidence\":0.68523169999999999912887460595811717212200164794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to that place, I've only been in that a night, and I went back to Cardross Park.\",\"start\":5931673,\"end\":5937013,\"confidence\":0.75543780000000004815063903151894919574260711669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because I've went to the Cardross Park.\",\"start\":5939118,\"end\":5942024,\"confidence\":0.66641855000000005393445690060616470873355865478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's all I can remember much about it.\",\"start\":5942653,\"end\":5944913,\"confidence\":0.8208201999999999998181010596454143524169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"From what we got on file is that you was, um, that you entered Cardross Park on June 10th, 1978, and it was until\\u2014 it was till the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right?\",\"start\":5949220,\"end\":5967455,\"confidence\":0.92319125000000001879385536085464991629123687744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right.\",\"start\":5967519,\"end\":5967906,\"confidence\":0.56647502999999999051539134597987867891788482666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I think I was only in there a week, maybe, at the most.\",\"start\":5967986,\"end\":5972655,\"confidence\":0.84614250000000001961097950697876513004302978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know how long I was in there, um, because I just don't seem to mind the place.\",\"start\":5972751,\"end\":5978959,\"confidence\":0.71065617000000003145032678730785846710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, do you remember?\",\"start\":5979586,\"end\":5981341,\"confidence\":0.80267020000000000035100811146548949182033538818359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even mind that one for some reason.\",\"start\":5981502,\"end\":5984016,\"confidence\":0.69115340000000002884661398638854734599590301513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's okay, don't worry about it.\",\"start\":5984096,\"end\":5986207,\"confidence\":0.6812833499999999542495743298786692321300506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So this is the next following questions again.\",\"start\":5986255,\"end\":5988978,\"confidence\":0.87233989999999994591206586846965365111827850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are in relation to your second admission into Cardross Park.\",\"start\":5990019,\"end\":5997118,\"confidence\":0.92652599999999996072119756718166172504425048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you recall how long you were there for in your second admission to Cardross?\",\"start\":6001495,\"end\":6005616,\"confidence\":0.93651443999999994804994685182464309036731719970703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"A couple of years, because you were only supposed to be there for 6 weeks, but they says I was that good that they kept me.\",\"start\":6005986,\"end\":6015124,\"confidence\":0.60756003999999996789682654707576148211956024169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And let me go to school.\",\"start\":6016999,\"end\":6018303,\"confidence\":0.7013030000000000097060137704829685389995574951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were supposed to be there for 6 weeks, but what happened?\",\"start\":6019317,\"end\":6021345,\"confidence\":0.5129213299999999531308958466979674994945526123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry, they kept me because\\u2014 and let me go to school.\",\"start\":6021409,\"end\":6024832,\"confidence\":0.62570669999999994903561173487105406820774078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm now at an all-girls school in Dunbarton.\",\"start\":6025647,\"end\":6029447,\"confidence\":0.92525310000000005050679874329944141209125518798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":6034681,\"end\":6035208,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a few sentences, what was ordinary day life like?\",\"start\":6035357,\"end\":6039762,\"confidence\":0.87568129999999999579785026071476750075817108154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"On your second admission to Cardwell Park Assessment Centre?\",\"start\":6041179,\"end\":6044760,\"confidence\":0.9334843999999999919481297183665446937084197998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch.\",\"start\":6045069,\"end\":6064435,\"confidence\":0.763708199999999948204276734031736850738525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That already had something we made, you know what I mean?\",\"start\":6066317,\"end\":6069480,\"confidence\":0.8260975999999999874745526540209539234638214111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She was just telling\\u2014 she's just gonna have to go to a training team, I think.\",\"start\":6070150,\"end\":6073870,\"confidence\":0.8580766300000000068592953539337031543254852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think one of the women had wanted to take me home with them, but she wasn't allowed.\",\"start\":6073870,\"end\":6077190,\"confidence\":0.5477033000000000040330405681743286550045013427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So I said, that wasn't that bad, you know what I mean?\",\"start\":6078410,\"end\":6081230,\"confidence\":0.4820145399999999913376313998014666140079498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6081230,\"end\":6082430,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And this is\\u2014 oh, you can't go if you're not allowed to take\\u2014 but that's not allowed.\",\"start\":6082430,\"end\":6086990,\"confidence\":0.8073949000000000264520849668770097196102142333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Has him wanted to take you home?\",\"start\":6087630,\"end\":6088870,\"confidence\":0.894390000000000018332002582610584795475006103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is he like wanted to like adopt you full time?\",\"start\":6088870,\"end\":6090840,\"confidence\":0.865019100000000040751046981313265860080718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what happened, but she was wanting to keep me in there.\",\"start\":6091190,\"end\":6094290,\"confidence\":0.8019598999999999477950041182339191436767578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":6096130,\"end\":6097440,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you, Peratory, for me.\",\"start\":6097440,\"end\":6099250,\"confidence\":0.93047559999999995827835164163843728601932525634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Actually, you know, there was more to that with how I was angry and I couldn't talk about things, do you know what I mean?\",\"start\":6101740,\"end\":6109710,\"confidence\":0.59426659999999997818775909763644449412822723388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to keep all that in, but my uncle knew that.\",\"start\":6109950,\"end\":6112940,\"confidence\":0.7709942499999999920845539236324839293956756591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't want them to speak about it.\",\"start\":6112940,\"end\":6115430,\"confidence\":0.70513389999999998014601487739128060638904571533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't like, because I didn't know what would happen, do you know what I mean?\",\"start\":6115700,\"end\":6119180,\"confidence\":0.85027342999999999673121919840923510491847991943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6119180,\"end\":6120120,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, and my auntie says that he would have gone to jail, but it ended up, and they ended up with he died before he even went to court.\",\"start\":6120120,\"end\":6127890,\"confidence\":0.63099989999999994694235283532179892063140869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14.\",\"start\":6127890,\"end\":6136330,\"confidence\":0.71040449999999999430855268656159751117229461669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said about him, and I says, and I says, she tellt me nothin'.\",\"start\":6136330,\"end\":6140210,\"confidence\":0.6871150999999999786638227305957116186618804931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, I blame her, which I did.\",\"start\":6140210,\"end\":6142930,\"confidence\":0.53003940000000004939550990457064472138881683349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I always blamed her because she never\\u2014 she tellt me nothin'.\",\"start\":6142930,\"end\":6146500,\"confidence\":0.7158329500000000233939090321655385196208953857421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And he would get to jail, do you know what I mean?\",\"start\":6146990,\"end\":6149190,\"confidence\":0.56506409999999995807939967562560923397541046142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And me at that age, I didn't know that.\",\"start\":6149190,\"end\":6151290,\"confidence\":0.6109598000000000528331156601780094206333160400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, tell him to\\u2014 yeah, you know what I mean?\",\"start\":6151573,\"end\":6153967,\"confidence\":0.6609553999999999707171127738547511398792266845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She was an adult and I was a wee'un.\",\"start\":6154145,\"end\":6156055,\"confidence\":0.660302460000000035478251447784714400768280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew.\",\"start\":6156734,\"end\":6166646,\"confidence\":0.86290115000000000566870994589407928287982940673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they went, well, fuck yourself, you can tell the police if you want, but Uncle Jim's going to jail.\",\"start\":6168212,\"end\":6173981,\"confidence\":0.83032669999999997312301047713845036923885345458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, right, well, I'm not bothered, I'm the one who asked him.\",\"start\":6174061,\"end\":6177291,\"confidence\":0.7058179399999999770187741887639276683330535888671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But he done it to a few in my family, so it was a\\u2014 but he died before it would get to court or anything like that, then happened, you know what I mean?\",\"start\":6179800,\"end\":6189490,\"confidence\":0.62646305999999996050320305585046298801898956298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6189770,\"end\":6190890,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And it was because it was my mum's brother and all that, wouldn't it have helped?\",\"start\":6190890,\"end\":6194660,\"confidence\":0.6306454500000000518156184625695459544658660888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean?\",\"start\":6195950,\"end\":6202870,\"confidence\":0.7556323400000000134468791657127439975738525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was her brother, so I don't know.\",\"start\":6202870,\"end\":6204490,\"confidence\":0.773756600000000016592593965469859540462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre?\",\"start\":6233783,\"end\":6240920,\"confidence\":0.846729040000000043875161281903274357318878173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen.\",\"start\":6241257,\"end\":6252291,\"confidence\":0.7330313299999999809841710884938947856426239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it was, and I'd go to him at the weekends you know what I mean?\",\"start\":6253509,\"end\":6256705,\"confidence\":0.849699699999999946697926134220324456691741943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6260980,\"end\":6261190,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him.\",\"start\":6261481,\"end\":6266153,\"confidence\":0.75007809999999996986019823452807031571865081787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that's how I kept it all 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one.\",\"start\":6298092,\"end\":6301040,\"confidence\":0.7886471999999999926700411378988064825534820556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but I had to show my towel anyway.\",\"start\":6301942,\"end\":6304116,\"confidence\":0.6980226000000000485812279293895699083805084228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I says, I ended up eventually done it.\",\"start\":6304197,\"end\":6306535,\"confidence\":0.66238790000000002944346988442703150212764739990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to show them it.\",\"start\":6306875,\"end\":6307521,\"confidence\":0.7217094299999999851280563234467990696430206298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, of course.\",\"start\":6315030,\"end\":6316591,\"confidence\":0.472816499999999972914110912824980914592742919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful?\",\"start\":6318104,\"end\":6332285,\"confidence\":0.53447100000000002939515297839534468948841094970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6333115,\"end\":6333431,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, I think that's\\u2014 oh, the wee parrot, and I was saying the F word and it started saying it.\",\"start\":6334531,\"end\":6345658,\"confidence\":0.51764416999999995905312744071125052869319915771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Say that again.\",\"start\":6346276,\"end\":6346747,\"confidence\":0.67834000000000005403677505455561913549900054931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The wee parrot, and it kept doing the stairs when I was polishing the stairs, and used to go F, F-U-C-K, to the wee parrot, and the parrot started saying it.\",\"start\":6348507,\"end\":6361903,\"confidence\":0.77115195999999996967488868904183618724346160888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I think I was a wee babbo, you know.\",\"start\":6365982,\"end\":6368484,\"confidence\":0.76998160000000004377085360829369165003299713134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What would you say the difference\\u2014 what was the difference at this placement compared to your placement at the other settings?\",\"start\":6386975,\"end\":6394452,\"confidence\":0.90561199999999997256594497230253182351589202880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So this is in relation\\u2014 a lot better.\",\"start\":6394598,\"end\":6398014,\"confidence\":0.8166950299999999884903445490635931491851806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was a lot better the second time around.\",\"start\":6398641,\"end\":6401570,\"confidence\":0.95439803999999994754688259490649215877056121826171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, yes.\",\"start\":6401634,\"end\":6403581,\"confidence\":0.8412497599999999575715037281042896211147308349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is it?\",\"start\":6404450,\"end\":6404772,\"confidence\":0.71855484999999996720276840278529562056064605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They all knew me then.\",\"start\":6405319,\"end\":6406172,\"confidence\":0.77027599999999996072119756718166172504425048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Say that again.\",\"start\":6407400,\"end\":6407850,\"confidence\":0.67834000000000005403677505455561913549900054931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They all knew you?\",\"start\":6410040,\"end\":6410966,\"confidence\":0.76093250000000001165290086646564304828643798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They all knew me.\",\"start\":6411112,\"end\":6412022,\"confidence\":0.702142700000000008486722435918636620044708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, aye.\",\"start\":6412184,\"end\":6412412,\"confidence\":0.6123007499999999492246161025832407176494598388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, I do apologise.\",\"start\":6412655,\"end\":6413451,\"confidence\":0.6926866000000000411773726227693259716033935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I even go in with that woman I didn't like either, previous days.\",\"start\":6413630,\"end\":6416408,\"confidence\":0.84256279999999994512194234630442224442958831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She did it with just 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was.\",\"start\":6432643,\"end\":6433324,\"confidence\":0.78825559999999994520436530365259386599063873291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet.\",\"start\":6438093,\"end\":6448698,\"confidence\":0.8988157500000000244000375460018403828144073486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge.\",\"start\":6449313,\"end\":6457125,\"confidence\":0.8779474499999999625998725605313666164875030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So across all the placements, Theresa, who were the main people responsible?\",\"start\":6457994,\"end\":6464497,\"confidence\":0.808143999999999973482545101433061063289642333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details?\",\"start\":6465318,\"end\":6474074,\"confidence\":0.88030189999999997052526623519952408969402313232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":6475228,\"end\":6475469,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, you're unable to recall?\",\"start\":6476607,\"end\":6481018,\"confidence\":0.5140289700000000294721758109517395496368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I'm trying to remember that, man.\",\"start\":6481820,\"end\":6484081,\"confidence\":0.679858269999999986765715220826677978038787841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm used to getting it, and now it's just\\u2014 it's not coming to me at all.\",\"start\":6484129,\"end\":6489421,\"confidence\":0.74265170000000002570317292338586412370204925537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if I remember.\",\"start\":6489501,\"end\":6491442,\"confidence\":0.596337099999999953325868773390538990497589111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I could phone, like, you know, but I just can't even I kind of get it.\",\"start\":6491506,\"end\":6495229,\"confidence\":0.770538100000000003575451046344824135303497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could I get a wee break?\",\"start\":6498090,\"end\":6498850,\"confidence\":0.8525830500000000089499962996342219412326812744140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You know, go to the toilet?\",\"start\":6498915,\"end\":6499998,\"confidence\":0.5278927700000000111657527668285183608531951904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":6500353,\"end\":6501097,\"confidence\":0.5765854999999999730420086052617989480495452880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll wait.\",\"start\":6501324,\"end\":6502407,\"confidence\":0.66354539999999995192325741300010122358798980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'll be back in about 5-10 minutes?\",\"start\":6502455,\"end\":6504347,\"confidence\":0.90532935000000003267217607572092674672603607177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":6504800,\"end\":6505172,\"confidence\":0.5765854999999999730420086052617989480495452880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll be nearly finished, so it won't be as long when I ring you the next time.\",\"start\":6505220,\"end\":6508118,\"confidence\":0.7314144399999999990313881426118314266204833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":6508199,\"end\":6508458,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"All right, thanks.\",\"start\":6508766,\"end\":6510062,\"confidence\":0.58278536999999996925936329716932959854602813720703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you.\",\"start\":6510143,\"end\":6510742,\"confidence\":0.8529649999999999732125388618442229926586151123046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, you're welcome too, though.\",\"start\":6511131,\"end\":6512200,\"confidence\":0.92209386999999998213439766914234496653079986572265625}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-05 14:54:07 where `recording_id` = 3262) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array) #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array) #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): 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/home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array) #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): 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/home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire() #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions)) #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): 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/home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput)) #40 {main} [previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array) #2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array) #5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array) #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection)) #7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array) #8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle() #9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false) #18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array) #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire() #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions)) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions)) #26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions)) #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default') #28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle() #29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array) #34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #37 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #38 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #41 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput)) #42 {main} "} [2026-08-05 14:54:26] production.DEBUG: CheckTranscriptionStatusJob: recording 3262 → AssemblyAI status=completed (check #0) [2026-08-05 14:54:26] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:01]: Hello? [B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15/08/68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, which is your email address? Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? [A 03:38]: Yes. [B 03:39]: Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother who's just— [A 05:16]: my twin. [B 05:19]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home. No. And where was your family home? What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said, take her away, I can't control her. So that's— she had schizophrenia, so that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well nor that, all that, kiddin'. My dad was an alcoholic as well. Mm-hmm. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the day that I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? [A 09:30]: Yeah. [B 09:30]: And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? 13. [A 10:09]: Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff park, was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going like, tell me do handstands. Eh, I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I said I've not got my pants on. So he said, so that was made to polish a pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, we'll try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now, you know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— the pronunciation, but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for? It seems as though you would have been in Cowder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem. Where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae mem that one. I don't know if that was the one that I ran away from. I did run away from one of them because the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 40 a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room She wouldn't have committed suicide. No, come on, my gran and that sat the tailor room through it. But so they had to tell the teachers about the women that was here. Yeah, it was not— I don't think it was a good time I had done that, dear, right enough. [B 23:52]: That's— that's— I'll just hold on one moment while I just catch up on the notes, Theresa. Right, apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff, were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abuser would say, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could thank you, do you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was— I never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine. Don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. Yeah, okay, that's fine. Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. than it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this and this now. [B 35:44]: What immediate effects did you experience? [A 35:47]: Oh, I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle, because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, that is gnaehandant. [B 41:56]: It is, unfortunately. I don't know. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardwell Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution set of questions completed for Calderhouse. We're going to now move on to Balnah Craig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? For Balmer Craig School. [A 43:27]: I went to school there, I know. I think my school was in that building. Yeah, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: Whatever you call it. [B 43:45]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balnahcraig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balnahcraig? [A 46:02]: That was— I did have a room in my cell there. I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school? [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we actually had her back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And, uh, but we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based in Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, sorry, Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? [B 51:31]: Yeah. [A 51:37]: I thought it was my birthday. Last Christmas, I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes. [A 51:48]: That was the one. I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me, you know what I mean, because I'd stuck up. They were all waiting for me at the train station, so I managed to go on the train and I was saying, bye. It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how were, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were, except, except obviously for the— Yeah. [B 54:27]: Was there any rules, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in them, do you know what I mean? Yeah, but everybody was going to be doing— but I wasn't even gonna be doing it with me anyway, do you know what I mean? So I don't know if that'd be actually abused or not. [B 56:35]: That's fine. Um, so, and that was in relation to physical abuse. And looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know, but then, puttin' the clothes within ya spoilt ya, spoilt ya up. [B 58:41]: So just to confirm, that was the teacher was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't have slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names in a canny because we stayed in a house one night and it was broken and we did a toast and egg the next day and, you know, the egg was black. [B 60:48]: Yeah. [A 60:49]: Oh my God, I said, I said, I was so hungry I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but I says the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balnacraig? [A 64:40]: Oh no, no. [B 64:41]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnah Craig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, eh, I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Turkey, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to 1. [A 69:15]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: Aha, I was placed in it. And they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt I'll be getting the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. [B 70:20]: That was the thing. They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:28]: I think I was cheeky to her, or she would annoy me, or I would annoy her, and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was a punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for a gadroo half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? Okay. No, no, no problem. [A 74:50]: No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for Cardross, for the first time of you being there, did you experience— did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over, so Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would volunteer, but because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. 1994. Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them. Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning when we started talking about Balnakrieg, you mentioned that you kept getting caught for absconding, do you know, for running away? Could you try to remember at least one of the times you ran away and what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back in the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to get a bit lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that's just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they'd be taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because they're going to stroke you. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: Oh, it came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually been told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, do you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? [B 88:48]: Yeah. [A 88:49]: I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just phoned the paper up. I don't know who got that to come in, but they got that psychologist and I just phoned the paper up. I said, I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would I do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. [A 90:14]: Sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians, and they were taking me to the church, and my mum phoned up and she said no, she needs to go to chapel. So the lady was said to take me to chapel, She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up— I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee, was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school. Now I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember that one, honestly. [B 97:05]: That's fine. [A 97:12]: It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and you— that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 10th, 1978, and it was until— it was till the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that with how I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would have gone to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, fuck yourself, you can tell the police if you want, but Uncle Jim's going to jail. I says, right, well, I'm not bothered, I'm the one who asked him. But he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— oh, the wee parrot, and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: The wee parrot, and it kept doing the stairs when I was polishing the stairs, and used to go F, F-U-C-K, to the wee parrot, and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `formatted_transcript` = [A 00:01]: Hello? [B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15/08/68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, which is your email address? Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? [A 03:38]: Yes. [B 03:39]: Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother who's just— [A 05:16]: my twin. [B 05:19]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home. No. And where was your family home? What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said, take her away, I can't control her. So that's— she had schizophrenia, so that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well nor that, all that, kiddin'. My dad was an alcoholic as well. Mm-hmm. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the day that I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? [A 09:30]: Yeah. [B 09:30]: And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? 13. [A 10:09]: Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff park, was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going like, tell me do handstands. Eh, I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I said I've not got my pants on. So he said, so that was made to polish a pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, we'll try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now, you know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— the pronunciation, but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for? It seems as though you would have been in Cowder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem. Where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae mem that one. I don't know if that was the one that I ran away from. I did run away from one of them because the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 40 a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room She wouldn't have committed suicide. No, come on, my gran and that sat the tailor room through it. But so they had to tell the teachers about the women that was here. Yeah, it was not— I don't think it was a good time I had done that, dear, right enough. [B 23:52]: That's— that's— I'll just hold on one moment while I just catch up on the notes, Theresa. Right, apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff, were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abuser would say, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could thank you, do you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was— I never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine. Don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. Yeah, okay, that's fine. Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. than it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this and this now. [B 35:44]: What immediate effects did you experience? [A 35:47]: Oh, I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle, because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, that is gnaehandant. [B 41:56]: It is, unfortunately. I don't know. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardwell Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution set of questions completed for Calderhouse. We're going to now move on to Balnah Craig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? For Balmer Craig School. [A 43:27]: I went to school there, I know. I think my school was in that building. Yeah, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: Whatever you call it. [B 43:45]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balnahcraig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balnahcraig? [A 46:02]: That was— I did have a room in my cell there. I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school? [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we actually had her back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And, uh, but we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based in Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, sorry, Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? [B 51:31]: Yeah. [A 51:37]: I thought it was my birthday. Last Christmas, I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes. [A 51:48]: That was the one. I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me, you know what I mean, because I'd stuck up. They were all waiting for me at the train station, so I managed to go on the train and I was saying, bye. It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how were, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were, except, except obviously for the— Yeah. [B 54:27]: Was there any rules, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in them, do you know what I mean? Yeah, but everybody was going to be doing— but I wasn't even gonna be doing it with me anyway, do you know what I mean? So I don't know if that'd be actually abused or not. [B 56:35]: That's fine. Um, so, and that was in relation to physical abuse. And looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know, but then, puttin' the clothes within ya spoilt ya, spoilt ya up. [B 58:41]: So just to confirm, that was the teacher was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't have slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names in a canny because we stayed in a house one night and it was broken and we did a toast and egg the next day and, you know, the egg was black. [B 60:48]: Yeah. [A 60:49]: Oh my God, I said, I said, I was so hungry I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but I says the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balnacraig? [A 64:40]: Oh no, no. [B 64:41]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnah Craig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, eh, I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Turkey, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to 1. [A 69:15]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: Aha, I was placed in it. And they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt I'll be getting the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. [B 70:20]: That was the thing. They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:28]: I think I was cheeky to her, or she would annoy me, or I would annoy her, and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was a punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for a gadroo half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? Okay. No, no, no problem. [A 74:50]: No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for Cardross, for the first time of you being there, did you experience— did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over, so Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would volunteer, but because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. 1994. Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them. Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning when we started talking about Balnakrieg, you mentioned that you kept getting caught for absconding, do you know, for running away? Could you try to remember at least one of the times you ran away and what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back in the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to get a bit lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that's just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they'd be taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because they're going to stroke you. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: Oh, it came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually been told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, do you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? [B 88:48]: Yeah. [A 88:49]: I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just phoned the paper up. I don't know who got that to come in, but they got that psychologist and I just phoned the paper up. I said, I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would I do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. [A 90:14]: Sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians, and they were taking me to the church, and my mum phoned up and she said no, she needs to go to chapel. So the lady was said to take me to chapel, She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up— I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee, was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school. Now I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember that one, honestly. [B 97:05]: That's fine. [A 97:12]: It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and you— that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 10th, 1978, and it was until— it was till the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that with how I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would have gone to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, fuck yourself, you can tell the police if you want, but Uncle Jim's going to jail. I says, right, well, I'm not bothered, I'm the one who asked him. But he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— oh, the wee parrot, and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: The wee parrot, and it kept doing the stairs when I was polishing the stairs, and used to go F, F-U-C-K, to the wee parrot, and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hello?","start":1138,"end":1314,"confidence":0.643008800000000046992454372229985892772674560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hello, am I through to Theresa Sinclair?","start":2516,"end":4616,"confidence":0.8581052000000000123947074825991876423358917236328125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":5145,"end":5418,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hi Theresa, it's James calling from MMA Legal.","start":5963,"end":8303,"confidence":0.916221399999999963625896270968951284885406494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"How are you today?","start":8367,"end":8848,"confidence":0.87185349999999994796695546028786338865756988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"You okay?","start":8912,"end":9185,"confidence":0.74388949999999998130562062215176410973072052001953125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm fine.","start":9313,"end":9938,"confidence":0.79995965999999996132174828744609840214252471923828125},{"sentiment":"POSITIVE","speaker":"B","text":"Good to hear.","start":10756,"end":11333,"confidence":0.94732547000000000281261236523278057575225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just before I continue with the call, I just need to ask you 3 questions for data protection purposes.","start":11974,"end":15870,"confidence":0.85521499999999994745536469054059125483036041259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you confirm for me your date of birth, please, Theresa?","start":16447,"end":18707,"confidence":0.9356980999999999770722070024930872023105621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"15\/08\/68.","start":19252,"end":20711,"confidence":0.62572706000000000159388946485705673694610595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Your postal address for me, please?","start":21897,"end":23404,"confidence":0.9061380999999999463767608176567591726779937744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"98 Main Street, Lanarkstown.","start":24077,"end":26081,"confidence":0.7485562999999999522771076954086311161518096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and then can you also confirm for me either your email address or your mobile number, please?","start":27647,"end":32130,"confidence":0.9060314000000000422829771196120418608188629150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, I think I'll give you my daughter's email address.","start":33030,"end":37392,"confidence":0.8328575000000000283506551568279974162578582763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Megan, which is your email address?","start":40395,"end":42981,"confidence":0.89554750000000005183409257369930855929851531982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is it mine or Megan's?","start":43305,"end":45067,"confidence":0.893651250000000008100187187665142118930816650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses.","start":46248,"end":52728,"confidence":0.5002019399999999560435526291257701814174652099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com.","start":53970,"end":67330,"confidence":0.7932027600000000067126393332728184759616851806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it is, um, you've passed data protection now.","start":68190,"end":71050,"confidence":0.75368880000000004759641569762607105076313018798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just for future reference, it is Megan's email address.","start":71050,"end":74790,"confidence":0.91711664000000003849066843031323514878749847412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought that, because I don't really do them emails.","start":74790,"end":78110,"confidence":0.57491380000000003036575435544364154338836669921875},{"sentiment":"POSITIVE","speaker":"B","text":"Of course, that's perfectly understandable.","start":78730,"end":80710,"confidence":0.75659650000000000513722397954552434384822845458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Don't worry about it, Theresa.","start":80710,"end":82710,"confidence":0.6973576500000000510937070430372841656208038330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes.","start":83200,"end":89372,"confidence":0.8917286399999999613186218994087539613246917724609375},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":89838,"end":91348,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist.","start":91669,"end":104254,"confidence":0.91823299999999996590105411087279208004474639892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I will guide you through the questions in order.","start":104964,"end":106640,"confidence":0.78829395999999996025309201286290772259235382080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break.","start":106897,"end":115784,"confidence":0.75336974999999994917487811108003370463848114013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete.","start":118681,"end":126194,"confidence":0.8396624999999999783284465593169443309307098388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Right.","start":126730,"end":127163,"confidence":0.56647502999999999051539134597987867891788482666015625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":127581,"end":128337,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So just before we begin, there are 12 stages to the witness statement.","start":130201,"end":134477,"confidence":0.90108869999999996469597363102366216480731964111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"One being opening and consent.","start":135103,"end":136671,"confidence":0.83910483000000002373752749917912296950817108154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Two being your personal background and entry into care.","start":137043,"end":139731,"confidence":0.83738064999999994864054997378843836486339569091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm.","start":140201,"end":150921,"confidence":0.91643759999999996335162677496555261313915252685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5.","start":152700,"end":160658,"confidence":0.8975718599999999991467802828992716968059539794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So just so you are aware, these questions will be repeated to you 5 times for each individual institution.","start":160706,"end":169781,"confidence":0.85699110000000000564313040740671567618846893310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"We then have The next part, which is people involved, reporting, and institutional knowledge.","start":172855,"end":178343,"confidence":0.85559492999999997575599763877107761800289154052734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll ask this once we've gone through each institution.","start":178455,"end":181955,"confidence":0.8980169000000000067984728957526385784149169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And movement between placements and leaving care.","start":182694,"end":185198,"confidence":0.86482983999999996083118958267732523381710052490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then it's the impact of the experience of care as a whole.","start":185680,"end":189244,"confidence":0.72938570000000002568896206867066211998462677001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Then 9 would be any support and treatment.","start":189998,"end":192230,"confidence":0.85112419999999999742357204013387672603130340576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"10, the evidence and support information.","start":192567,"end":194718,"confidence":0.86465519999999995715000977725139819085597991943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"11 goes through previous claims applications or payments that you may or may not have received already.","start":195393,"end":200899,"confidence":0.849236850000000043081627154606394469738006591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then reason 12 being the reason reasoning for applying.","start":201654,"end":205130,"confidence":0.88606185000000003970654915974591858685016632080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So we will begin with the opening and consent.","start":206670,"end":211281,"confidence":0.90038865999999995182179191033355891704559326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you comfortable and happy to continue with the witness statement today?","start":212630,"end":216020,"confidence":0.79107976000000002070322580038919113576412200927734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":218420,"end":218533,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you need anyone with you, a break, or any other further adjustments?","start":219102,"end":222824,"confidence":0.899328899999999986647480909596197307109832763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"If you ever hear silence on my end of the phone, it's just me typing up the notes.","start":229533,"end":233575,"confidence":0.61511152999999996193736251370864920318126678466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"All right.","start":233639,"end":233736,"confidence":0.489670160000000020961152813470107503235340118408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence?","start":235714,"end":242070,"confidence":0.92376869999999999816253648532438091933727264404296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":243000,"end":243209,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":243838,"end":244661,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Now, Theresa, we're just going to go into the personal background and the entry into care.","start":244984,"end":250550,"confidence":0.84418607000000001061579268935020081698894500732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you just tell me, where did you grow up and who lived with you before you went into care?","start":251098,"end":255352,"confidence":0.86406609999999994808916881083860062062740325927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, my mum, dad, my sister.","start":259540,"end":261502,"confidence":0.67672140000000002846292090907809324562549591064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"My brother, my twin brother, and my other two sisters were married.","start":264729,"end":273982,"confidence":0.88543325999999999975642595018143765628337860107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So we were put in a home for droguies, I think it was supposed to be.","start":281851,"end":287784,"confidence":0.8203508999999999939944927973556332290172576904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, my sister went, she went to Aunt Mandy's just to\u2014 yeah, no worries, I'll come back to that shortly before we move on.","start":292318,"end":301063,"confidence":0.6547039999999999526636429436621256172657012939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll just continue with, um, just everything before.","start":301241,"end":305070,"confidence":0.84428979999999997918536109864362515509128570556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So at the moment I've just got like you lived with your mum and dad, your sister, your brother, and then also your twin brother.","start":305249,"end":311318,"confidence":0.73001009999999999511288706344203092157840728759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So does that mean you have two brothers, just to confirm?","start":311415,"end":313929,"confidence":0.9010415000000000507185404785559512674808502197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, one brother.","start":314347,"end":315335,"confidence":0.59180105000000005066596031610970385372638702392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just the one brother who's just\u2014 my twin.","start":315500,"end":317443,"confidence":0.81024002999999999996560973158921115100383758544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home.","start":319211,"end":324751,"confidence":0.7258194700000000221251639231923036277294158935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":329987,"end":330085,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And where was your family home?","start":333531,"end":335157,"confidence":0.68861662999999995182776046931394375860691070556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"What number?","start":340255,"end":340611,"confidence":0.75159925000000005201883368499693460762500762939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, 3.","start":340660,"end":341891,"confidence":0.5679220000000000379003495254437439143657684326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Ben Coit Crescent.","start":342020,"end":342976,"confidence":0.759726459999999992334096532431431114673614501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you spell that for me, please?","start":343397,"end":344790,"confidence":0.827732099999999970663111525936983525753021240234375},{"sentiment":"NEGATIVE","speaker":"B","text":"B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. And that was Crescent, did you say?","start":346400,"end":361770,"confidence":0.54758329999999999504467496080906130373477935791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"What area?","start":365847,"end":368391,"confidence":0.7814438299999999504308334508095867931842803955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Lennoxtown.","start":370048,"end":370612,"confidence":0.56286110000000000308517655867035500705242156982421875},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":372527,"end":373430,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"What was home life like before care?","start":377942,"end":381102,"confidence":0.85746120000000003447127028266550041735172271728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And try to include any relevant family health, education, or social work difficulties that are relevant.","start":381716,"end":388598,"confidence":0.83934264999999996792467982231755740940570831298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"[Speaker:JANE] Well, when I went to the panel, my mum just\u2014 she was no well, so she just said, take her away, I can't control her.","start":391377,"end":398716,"confidence":0.6697473499999999635434733136207796633243560791015625},{"sentiment":"NEGATIVE","speaker":"A","text":"So that's\u2014 she had schizophrenia, so that's how my dad tried to get me kept out.","start":399442,"end":405959,"confidence":0.60508996000000003778751533900504000484943389892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I think I was in Calder Park when my sister's man, he managed to get me out.","start":406298,"end":413702,"confidence":0.78692919999999999536299810642958618700504302978515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was in their care for a wee while, but then I wouldn't go to school, so I was back in again.","start":414688,"end":419124,"confidence":0.49467030000000000722337745173717848956584930419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home?","start":420218,"end":428262,"confidence":0.6889972699999999949938001009286381304264068603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean?","start":429476,"end":443177,"confidence":0.58552784000000002162522605431149713695049285888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"My dad was greeting and that, and so was I greeting.","start":445246,"end":447563,"confidence":0.6895521000000000011453948900452814996242523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"It was just my mum wasn't well.","start":448962,"end":450233,"confidence":0.54096454000000004924686436424963176250457763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't know that at the time, obviously.","start":450314,"end":452421,"confidence":0.550293200000000037874769986956380307674407958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I can all understand it all now, you know what I mean?","start":453370,"end":456951,"confidence":0.536157699999999959317165121319703757762908935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":460616,"end":461401,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And how would you say your education was like before you went into care?","start":465530,"end":468763,"confidence":0.7502457000000000153505652633612044155597686767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was always dogging school.","start":472878,"end":475941,"confidence":0.8034244999999999858886212678044103085994720458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"He was always dodging school.","start":479700,"end":480627,"confidence":0.579685149999999982384224495035596191883087158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":484240,"end":484256,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"And just the way my mum would be no well nor that, all that, kiddin'.","start":484676,"end":488133,"confidence":0.49324339999999999850643916943226940929889678955078125},{"sentiment":"NEGATIVE","speaker":"A","text":"My dad was an alcoholic as well.","start":488214,"end":489959,"confidence":0.819104550000000042331294025643728673458099365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Mm-hmm.","start":492720,"end":493031,"confidence":0.71720773000000004326892621975275687873363494873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"How did you come to enter care?","start":508076,"end":510844,"confidence":0.83239125999999996619038711287430487573146820068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Who made the decision, and were you told the reasons as to why you was going into care?","start":511071,"end":515862,"confidence":0.81705784999999997442188259810791350901126861572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was some panel I went to.","start":517826,"end":519364,"confidence":0.800178199999999950620122035616077482700347900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm trying to think.","start":521661,"end":523207,"confidence":0.7055397599999999602715661239926703274250030517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"In fact, it was in Kilceith.","start":523372,"end":524754,"confidence":0.86869096999999995123431517640710808336734771728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a panel to say if we went to\u2014 that's what I was took, a children's panel.","start":525697,"end":530586,"confidence":0.88511499999999998511412968582590110599994659423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And that's the day that I was getting away, so they took my wee lad there.","start":533038,"end":536836,"confidence":0.76526269999999996240802602187613956630229949951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care?","start":538114,"end":544055,"confidence":0.886351499999999958845364744774997234344482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, I can't remember that much time back.","start":544917,"end":547454,"confidence":0.58642640000000001432312046745209954679012298583984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine, Theresa, don't worry.","start":547600,"end":550267,"confidence":0.7130379700000000209314521271153353154659271240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you have any siblings, Theresa?","start":563474,"end":565939,"confidence":0.8842724600000000378940967493690550327301025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":570040,"end":570088,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And were you separated from any of them during your time in care?","start":570137,"end":573581,"confidence":0.821921169999999978728055793908424675464630126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was away for them all, aye.","start":577213,"end":579446,"confidence":0.61628680000000002348059524592827074229717254638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well.","start":586370,"end":597011,"confidence":0.53238339999999995111323869423358701169490814208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time?","start":600630,"end":605870,"confidence":0.88777110000000003520170821502688340842723846435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"13.","start":609380,"end":609669,"confidence":0.54336583999999998884078422634047456085681915283203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, I felt terrible.","start":609750,"end":610876,"confidence":0.89587300000000003041833451788988895714282989501953125},{"sentiment":"NEGATIVE","speaker":"A","text":"I hated it.","start":611583,"end":612163,"confidence":0.93213456999999999563755181952728889882564544677734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't like it, but I couldn't help it.","start":612388,"end":616023,"confidence":0.7962257999999999835694097782834433019161224365234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I ended up\u2014 I was in a Cardiff park, was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going like, tell me do handstands.","start":616152,"end":637567,"confidence":0.5368634500000000198127736439346335828304290771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, I'm not doing handstands, I was in my nightie.","start":639016,"end":641897,"confidence":0.60504320000000000323581161865149624645709991455078125},{"sentiment":"NEGATIVE","speaker":"A","text":"And I was like, I said, I'm not doing a handstand because I said I've not got my pants on.","start":643520,"end":647274,"confidence":0.5300561999999999773791614643414504826068878173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So he said, so that was made to polish a pair of boots.","start":648780,"end":653320,"confidence":0.830482500000000012363443602225743234157562255859375},{"sentiment":"NEGATIVE","speaker":"A","text":"But I knew that wasn't right at the time, do you know what I mean?","start":654837,"end":657590,"confidence":0.6822248699999999832499497642857022583484649658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I didn't know why he was the boot Yeah, of course.","start":657688,"end":660720,"confidence":0.59789305999999997620619751614867709577083587646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll come back to that once it gets there.","start":660785,"end":663081,"confidence":0.815755840000000009837322068051435053348541259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, the institution questions, we'll try to keep each answer relevant to each question as well, just so we can\u2014 once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care.","start":663355,"end":688429,"confidence":0.8134131000000000000227373675443232059478759765625},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just don't want you to try and get too ahead of yourself, that's all.","start":688750,"end":691589,"confidence":0.52028214999999999879065626373630948364734649658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"But, um, what you could say is very\u2014 it's obviously very important, and it was something we'll go through very soon.","start":691718,"end":697862,"confidence":0.482791899999999996051514017381123267114162445068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded?","start":697958,"end":710375,"confidence":0.771534799999999965081087793805636465549468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll bring you in my medical records.","start":717547,"end":719841,"confidence":0.8290413599999999494372104891226626932621002197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't really know some of the questions you're asking me.","start":720033,"end":723082,"confidence":0.49625187999999997856548361596651375293731689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health.","start":724124,"end":740825,"confidence":0.64553729999999998057091943337582051753997802734375},{"sentiment":"NEGATIVE","speaker":"A","text":"A vulnerable child, probably, because I was abused by my mum's brother.","start":742838,"end":753412,"confidence":0.91695479999999995879278458232874982059001922607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"By your mum's what, sorry?","start":754928,"end":756267,"confidence":0.492845099999999980422416001601959578692913055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum's brother.","start":756622,"end":757493,"confidence":0.76830995000000001926565573739935643970966339111328125},{"sentiment":"NEGATIVE","speaker":"A","text":"And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time..","start":762421,"end":771340,"confidence":0.494204639999999972843625073437578976154327392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And that came up and they came to my house about it because it had happened to his daughter as well.","start":771340,"end":777160,"confidence":0.7784247399999999483810597666888497769832611083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"But he's now passed away, so that's out the question now, you know what I mean?","start":777220,"end":782390,"confidence":0.61481909999999995175556932736071757972240447998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":783060,"end":783300,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now.","start":783300,"end":792620,"confidence":0.49835580000000001543725147712393663823604583740234375},{"sentiment":"NEGATIVE","speaker":"A","text":"But at the time I didn't understand it.","start":792620,"end":794860,"confidence":0.60145450000000000301270119962282478809356689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends.","start":794860,"end":804822,"confidence":0.778917199999999976256503941840492188930511474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I worked up in Campsie Glen.","start":804870,"end":806770,"confidence":0.875427399999999966695440889452584087848663330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'd go out at the weekends.","start":807624,"end":810087,"confidence":0.7803588500000000482970108350855298340320587158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair.","start":811526,"end":821355,"confidence":0.90230049999999994980726114590652287006378173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember the name of that one.","start":822650,"end":824221,"confidence":0.69688969999999994531236779948812909424304962158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, it was a Scouse bit there.","start":824270,"end":825954,"confidence":0.6140873399999999815435103300842456519603729248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Prison.","start":828320,"end":829031,"confidence":0.60146310000000002826681111400830559432506561279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's okay if you can't remember, don't, don't, um, worry yourself too much.","start":831620,"end":835632,"confidence":0.60983379999999998144488699836074374616146087646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's the\u2014 that's concluding the personal background and entry into care.","start":836166,"end":841539,"confidence":0.87884700000000004482814119910472072660923004150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah.","start":841668,"end":849196,"confidence":0.92005449999999999732835931354202330112457275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"We have that your first care setting was Calder House, and this was in Blantyre.","start":850644,"end":855100,"confidence":0.905118050000000007315748007385991513729095458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14.","start":855229,"end":866529,"confidence":0.95956289999999999640323267158237285912036895751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"You was placed there by the authority of South Lanarkshire Council following the panel hearing.","start":867991,"end":874623,"confidence":0.92607019999999995452100165493902750313282012939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"The second case that we have is\u2014 apologies for the pronunciation\u2014 the pronunciation, but Balmacraig School, the location of that being Perth.","start":875860,"end":885559,"confidence":0.81964639999999999719904053563368506729602813720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross.","start":886555,"end":898675,"confidence":0.94890079999999998872084461254416964948177337646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute.","start":899558,"end":915819,"confidence":0.9383122299999999693653762733447365462779998779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Being on remand for an assessment.","start":916413,"end":919718,"confidence":0.86442710000000000380993014914565719664096832275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee.","start":920905,"end":938717,"confidence":0.9306747300000000056030557971098460257053375244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute.","start":939920,"end":960312,"confidence":0.8793040500000000037061909097246825695037841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And this was before you was then released into the care of your sister, I believe.","start":960474,"end":967497,"confidence":0.8970496999999999498953684451407752931118011474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, released to your sister.","start":968095,"end":969439,"confidence":0.7847581999999999613493173455935902893543243408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"And from the chronology of The placement chronology, is that correct?","start":970353,"end":975198,"confidence":0.902134400000000002961542122648097574710845947265625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":977580,"end":978097,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in\u2014 I thought I was in Hedges Park for a few years because I've been at school at that place.","start":978275,"end":985841,"confidence":0.84285193999999996616878661370719783008098602294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So what, as a collective, you would have been in Calder House for?","start":987060,"end":991512,"confidence":0.88722323999999996857468431699089705944061279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It seems as though you would have been in Cowder House for the duration of like 3 and a half years to 4 years.","start":1001457,"end":1006174,"confidence":0.8111204499999999928405713944812305271625518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's right.","start":1006286,"end":1007410,"confidence":0.558114769999999982275085130822844803333282470703125},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":1007650,"end":1008292,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so now it's part 4, is the compact placement sheet.","start":1008998,"end":1013346,"confidence":0.86719113999999997144385588399018160998821258544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So being, um, how many questions?","start":1013427,"end":1016170,"confidence":0.8116516499999999467718225787393748760223388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12.","start":1016219,"end":1021273,"confidence":0.80439150000000003704059281517402268946170806884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So there'll be 12 questions I'll be asking you in relation to each institution.","start":1021610,"end":1025669,"confidence":0.9201649400000000422750190409715287387371063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"These questions will be repeated questions for each institutional care setting.","start":1026183,"end":1031043,"confidence":0.87980219999999997870787638021283783018589019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre.","start":1031700,"end":1062442,"confidence":0.8868323000000000178033587872050702571868896484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I cannae mind that Ryde hostel thing.","start":1062700,"end":1064970,"confidence":0.6138841999999999909931602815049700438976287841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I cannae mem.","start":1065421,"end":1066002,"confidence":0.52415000000000000479616346638067625463008880615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Where was that?","start":1066067,"end":1066875,"confidence":0.7638095000000000300843794320826418697834014892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was in Dunoon.","start":1067910,"end":1069414,"confidence":0.8143381499999999828531827006372623145580291748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Dunoon?","start":1070578,"end":1070885,"confidence":0.80320899999999995078070469389786012470722198486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I cannae mem that one.","start":1070999,"end":1071936,"confidence":0.53397729999999998806714529564487747848033905029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if that was the one that I ran away from.","start":1072114,"end":1074863,"confidence":0.51544493000000002336236093469779007136821746826171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I did run away from one of them because the man slapped me.","start":1079180,"end":1082772,"confidence":0.61578184000000002473740323694073595106601715087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away.","start":1084216,"end":1096240,"confidence":0.54471623999999996268428503753966651856899261474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was running away there too.","start":1097058,"end":1098648,"confidence":0.6846733000000000401996658183634281158447265625},{"sentiment":"POSITIVE","speaker":"B","text":"That's understandable.","start":1099547,"end":1101377,"confidence":0.612014700000000022583890313399024307727813720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording.","start":1102099,"end":1116620,"confidence":0.8518767400000000211690576179535128176212310791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And also, if you just can't remember or you can't answer the question due to not remembering, that is fine.","start":1117219,"end":1123490,"confidence":0.61847200000000002173550228690146468579769134521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"If you state that, we'll just move on to the next questions, okay?","start":1123910,"end":1126666,"confidence":0.8527362000000000552546453036484308540821075439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1128257,"end":1128595,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"So this will be for your first SS\u2014 first institution being Calder House.","start":1129061,"end":1134301,"confidence":0.93764645000000002017515043917228467762470245361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there?","start":1136344,"end":1150610,"confidence":0.9399419399999999757966406832565553486347198486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"He thought I was in there when I was 13.","start":1150690,"end":1152941,"confidence":0.76532999999999995477395486886962316930294036865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"They kept saying I was 14, but I don't know.","start":1154194,"end":1156487,"confidence":0.62151199999999995338129110677982680499553680419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I thought I was put in when I was 13.","start":1156779,"end":1158960,"confidence":0.65961970000000003100382173215621151030063629150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I don't know.","start":1160215,"end":1163229,"confidence":0.62970389999999998309476723079569637775421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I must have been 14.","start":1165240,"end":1167410,"confidence":0.83768100000000000893152218850445933640003204345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"If I'd been 14 then, I can't mind.","start":1167410,"end":1170370,"confidence":0.78605990000000003359303946126601658761501312255859375},{"sentiment":"NEGATIVE","speaker":"A","text":"But I can remember that the thing that's happened in there was atrocious, you know what I mean?","start":1172170,"end":1178250,"confidence":0.8635152600000000067126393332728184759616851806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1178250,"end":1178530,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was the two lasses that ran away, they were made to clean a barn out with toothbrush.","start":1178530,"end":1186040,"confidence":0.610734050000000028290969567024149000644683837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong.","start":1187290,"end":1193590,"confidence":0.7548928999999999778225401314557529985904693603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean?","start":1195510,"end":1202610,"confidence":0.74816585000000002114717290169210173189640045166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because I was just telling the woman the next day, I was telling all the women.","start":1202610,"end":1206440,"confidence":0.8165160399999999984999021762632764875888824462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon.","start":1208130,"end":1223810,"confidence":0.75178029999999995691695175992208532989025115966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And so what type of setting was it at Calder House?","start":1223810,"end":1225330,"confidence":0.8926195999999999575180709143751300871372222900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was 4-bedroom, I think.","start":1227665,"end":1233887,"confidence":0.890669350000000026312818590668030083179473876953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say it again.","start":1234983,"end":1235532,"confidence":0.6422215000000000006963318810448981821537017822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"4-bedroom.","start":1236196,"end":1237102,"confidence":0.68259513000000004989686885892297141253948211669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"A 4-kind room?","start":1238315,"end":1239319,"confidence":0.8898580000000000378435061065829358994960784912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"A 4-bedroom.","start":1240015,"end":1241358,"confidence":0.68891259999999998608899431928875856101512908935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"4-bedroom.","start":1242667,"end":1243572,"confidence":0.68259513000000004989686885892297141253948211669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I think.","start":1244688,"end":1246158,"confidence":0.7674345000000000194262383956811390817165374755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1247451,"end":1247548,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And was this a residential school, an assessment centre?","start":1247613,"end":1250945,"confidence":0.812464700000000039636915971641428768634796142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Assessment centre.","start":1251172,"end":1251756,"confidence":0.6825052499999999522373173022060655057430267333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was assessment centre.","start":1251820,"end":1253376,"confidence":0.8290239600000000042001602196251042187213897705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And at your first time at Calder House, how long was you\u2014 for your time at Calder House, how long was you there for?","start":1257916,"end":1265018,"confidence":0.93200605999999996953420122736133635044097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think 3 weeks, and then that's when I went to Dundee.","start":1267960,"end":1270983,"confidence":0.89965963000000004345935167293646372854709625244140625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":1274206,"end":1276232,"confidence":0.5762886000000000397136545871035195887088775634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House?","start":1277228,"end":1287348,"confidence":0.8454390000000000515711917614680714905261993408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school\/work, food, clothing, hygiene, and how\u2014 if you had access to contact with your family?","start":1287993,"end":1305495,"confidence":0.90111010000000002495568196536623872816562652587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour.","start":1307199,"end":1316470,"confidence":0.84768840000000000856061888043768703937530517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the accommodation like where you were staying?","start":1327069,"end":1329861,"confidence":0.90047259999999995638830796451657079160213470458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"What was your bedroom like?","start":1330620,"end":1331895,"confidence":0.87263729999999994912940337599138729274272918701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was like 40 a room, I think.","start":1332573,"end":1334535,"confidence":0.881782700000000030371438697329722344875335693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"40 per room?","start":1335249,"end":1336368,"confidence":0.8505521000000000331198179992497898638248443603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"4 people per room.","start":1336562,"end":1338263,"confidence":0.7394916400000000056280669014086015522480010986328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry.","start":1338489,"end":1338715,"confidence":0.50921240000000000947011358221061527729034423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was the\u2014 what was the hygiene of the room like?","start":1342598,"end":1345772,"confidence":0.818892799999999976279241309384815394878387451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it clean?","start":1345836,"end":1346384,"confidence":0.84540059999999994655439650159678421914577484130859375},{"sentiment":"POSITIVE","speaker":"A","text":"It was clean, uh-huh.","start":1347108,"end":1348112,"confidence":0.5655618000000000034077629607054404914379119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And was you provided any clothes?","start":1350283,"end":1351790,"confidence":0.81520789999999998531876599372480995953083038330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"Ah, they were defective clothes.","start":1352616,"end":1355192,"confidence":0.90361740000000001504787405792740173637866973876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah yeah, people had already used it, wasn't it?","start":1357515,"end":1359800,"confidence":0.64288365999999996791558487529982812702655792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Like new clothes and that.","start":1359898,"end":1361008,"confidence":0.735103300000000015046452972455881536006927490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was used clothes.","start":1362078,"end":1362977,"confidence":0.74113079999999997848902921759872697293758392333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was used clothes.","start":1363043,"end":1364662,"confidence":0.74113079999999997848902921759872697293758392333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And what would you say the hygiene of the clothes like?","start":1366871,"end":1368609,"confidence":0.8097433400000000336405037160147912800312042236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Were they clean or were they dirty?","start":1368674,"end":1369697,"confidence":0.67532859999999994560226923567824997007846832275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"They were dirty.","start":1371110,"end":1372441,"confidence":0.92178780000000004601901082423864863812923431396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1373659,"end":1376485,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"What was your daily routine like at Calder House?","start":1380770,"end":1384072,"confidence":0.9227608000000000476603645438444800674915313720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't really mind much.","start":1390191,"end":1391386,"confidence":0.58705013999999999807499762027873657643795013427734375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":1392613,"end":1393081,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that\u2014 I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room She wouldn't have committed suicide.","start":1395600,"end":1416623,"confidence":0.60584179999999998589288452421897090971469879150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, come on, my gran and that sat the tailor room through it.","start":1416704,"end":1420831,"confidence":0.56142429999999998724291572216316126286983489990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"But so they had to tell the teachers about the women that was here.","start":1420912,"end":1426292,"confidence":0.6649722000000000132757804749417118728160858154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, it was not\u2014 I don't think it was a good time I had done that, dear, right enough.","start":1426503,"end":1431521,"confidence":0.8546099700000000520816456628381274640560150146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's\u2014 that's\u2014 I'll just hold on one moment while I just catch up on the notes, Theresa.","start":1432973,"end":1436868,"confidence":0.844923899999999949983475744375027716159820556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, apologies.","start":1437455,"end":1439103,"confidence":0.63007029999999997205151203161221928894519805908203125},{"sentiment":"NEUTRAL","speaker":"B","text":"So moving on to the next question.","start":1443325,"end":1444601,"confidence":0.8008998000000000505593789057456888258457183837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"How did staff and other children genuinely treat you?","start":1445102,"end":1448751,"confidence":0.58762926000000004211898385619861073791980743408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, I was saying that they were bullying my friend, but I wasn't letting them.","start":1450280,"end":1454526,"confidence":0.598018900000000019900880943168886005878448486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was setting up for, you know what I mean?","start":1455807,"end":1457330,"confidence":0.8144151600000000268408939518849365413188934326171875},{"sentiment":"NEGATIVE","speaker":"B","text":"The children were bullying my friend.","start":1458595,"end":1460354,"confidence":0.9023491999999999624293423039489425718784332275390625},{"sentiment":"NEGATIVE","speaker":"B","text":"But the children didn't treat you that way?","start":1468284,"end":1471609,"confidence":0.7582335000000000047037929107318632304668426513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"They didn't bully you?","start":1471674,"end":1472417,"confidence":0.6116411999999999959953811412560753524303436279296875},{"sentiment":"POSITIVE","speaker":"A","text":"No, no, I'm glad they stuck up for us.","start":1473127,"end":1477211,"confidence":0.69683930000000005033911065766005776822566986083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"That's tend to what happens with bullies though, isn't it?","start":1477389,"end":1479554,"confidence":0.63875300000000001521271997262374497950077056884765625},{"sentiment":"NEGATIVE","speaker":"B","text":"They don't like it when people stand up to them.","start":1479651,"end":1481380,"confidence":0.74827385000000001813447170206927694380283355712890625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, they're afraid, aren't they?","start":1481445,"end":1482996,"confidence":0.6343353400000000252845211434760130941867828369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the staff treat you at Calder House?","start":1493375,"end":1495904,"confidence":0.88619137000000003379085455890162847936153411865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think the staff were doing it to that kid, apart from that man.","start":1500073,"end":1506693,"confidence":0.69812149999999995042543332601781003177165985107421875},{"sentiment":"POSITIVE","speaker":"A","text":"I think the staff, the other staff, were all right.","start":1507874,"end":1510930,"confidence":0.71209920000000004325357849666033871471881866455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"When you say apart from that man, can you remember his name at all?","start":1511964,"end":1515873,"confidence":0.7720197399999999543496187470736913383007049560546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't, no, I can't remember his name.","start":1515938,"end":1517909,"confidence":0.704149099999999972254727254039607942104339599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there any descriptive features that you remember at all?","start":1518539,"end":1521544,"confidence":0.876677499999999998436805981327779591083526611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh, like, did he have any tattoos?","start":1524100,"end":1525789,"confidence":0.8596821999999999519559423788450658321380615234375},{"sentiment":"POSITIVE","speaker":"A","text":"A big man, just a big man.","start":1526208,"end":1527882,"confidence":0.62679373999999998812171497775125317275524139404296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Fat man.","start":1528558,"end":1529057,"confidence":0.87823890000000004452118673725635744631290435791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's what I can explain.","start":1529202,"end":1532421,"confidence":0.7850953000000000514546627528034150600433349609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Horrible face.","start":1533660,"end":1534292,"confidence":0.9695583599999999524499116887454874813556671142578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Horrible looking face.","start":1534858,"end":1535823,"confidence":0.97510569999999996415596115184598602354526519775390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, quite a scary man.","start":1537340,"end":1541793,"confidence":0.57925283999999999107188841662718914449214935302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I just can't remember his name.","start":1545180,"end":1547327,"confidence":0.539176499999999947476680972613394260406494140625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":1548180,"end":1549146,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was, um, sorry, there's some things that things can\u2014 did he have any, did he have any hair or anything like that?","start":1549259,"end":1558392,"confidence":0.71380549999999998167510284474701620638370513916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did he have long or short hair?","start":1558521,"end":1560068,"confidence":0.9222852599999999956281726554152555763721466064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I think he was kind of bald, slightly bald.","start":1560294,"end":1570660,"confidence":0.5855852999999999752844814793206751346588134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean.","start":1571031,"end":1575419,"confidence":0.719881800000000016126477930811233818531036376953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine.","start":1575958,"end":1582725,"confidence":0.708617700000000017013235265039838850498199462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next question may be a bit distressing, so just try and answer it in the best way you possibly can.","start":1583387,"end":1589503,"confidence":0.59602122999999995744957459464785642921924591064453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anything happen to you there that you now consider abuse, neglect, or harmful?","start":1590590,"end":1596121,"confidence":0.7806971700000000513597342433058656752109527587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Remember that, man?","start":1597153,"end":1598733,"confidence":0.76853614999999997348112401596154086291790008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's the boost.","start":1599329,"end":1600699,"confidence":0.5225535999999999514642468056990765035152435302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean?","start":1601403,"end":1604437,"confidence":0.7394311399999999867560518396203406155109405517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, hold on one second.","start":1605357,"end":1606907,"confidence":0.68319249999999998035349335623322986066341400146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"That's a red one.","start":1611950,"end":1612688,"confidence":0.67558240000000002734026338657713495194911956787109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it.","start":1621110,"end":1628709,"confidence":0.7075770999999999588681021123193204402923583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on one moment.","start":1630639,"end":1632825,"confidence":0.76652430000000004728377689389162696897983551025390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Nothing was done about it.","start":1639742,"end":1640778,"confidence":0.7458436999999999983401721692644059658050537109375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":1641425,"end":1641927,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Did you experience\u2014 looking back, did you experience anything that you'd now consider as physical or emotional abuse?","start":1642073,"end":1651285,"confidence":0.56206560000000005405951242209994234144687652587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole.","start":1655483,"end":1665812,"confidence":0.7575924400000000336063976646983064711093902587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I would get out the door, and the abuser would say, 'I was just coming to get you,' because they were all seeing the looks through the keyhole.","start":1666005,"end":1674023,"confidence":0.5160278700000000551284529137774370610713958740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"One second.","start":1675153,"end":1675798,"confidence":0.64591235000000002397513299001730047166347503662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I didn't think it was just me, it was other ones.","start":1677283,"end":1679429,"confidence":0.66709450000000003466738007773528806865215301513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what he was doing to the other ones.","start":1679558,"end":1681522,"confidence":0.7115517000000000091830543169635348021984100341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Friends.","start":1682933,"end":1683257,"confidence":0.695427000000000017365664461976848542690277099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole.","start":1683419,"end":1693763,"confidence":0.73732834999999996572483951240428723394870758056640625},{"sentiment":"NEGATIVE","speaker":"A","text":"So that'd be stressful, that'd be stressful in the morning.","start":1698655,"end":1701463,"confidence":0.7014055999999999624350266458350233733654022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, get my clothes on and all that, mate.","start":1702286,"end":1705579,"confidence":0.7496536400000000099907992989756166934967041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"The thought of him just looking through that keyhole, just put a housecoat up.","start":1706747,"end":1710053,"confidence":0.67477149999999996854427308790036477148532867431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm sure my hangar could thank you, do you know what I mean?","start":1710340,"end":1713620,"confidence":0.483712050000000004512656914812396280467510223388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":1714091,"end":1715016,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"This may\u2014 moving on to the next question.","start":1721340,"end":1723509,"confidence":0.88523143999999998055017158549162559211254119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability.","start":1723685,"end":1731415,"confidence":0.71809120000000004058193781020236201584339141845703125},{"sentiment":"NEGATIVE","speaker":"B","text":"And who was involved or responsible for the abuse that you endured at your time in Calder House?","start":1731897,"end":1738315,"confidence":0.732095099999999998630073605454526841640472412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"That would have been the workers, maybe.","start":1744553,"end":1748237,"confidence":0.77966539999999995291801724306424148380756378173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":1748336,"end":1748729,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Then there was used to be a room you could get in, so that would be the heat, like the hedge one.","start":1757219,"end":1762145,"confidence":0.843840099999999981861265041516162455081939697265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say that again.","start":1762988,"end":1763685,"confidence":0.6831715000000000426183532908908091485500335693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"It would be the hedge one, the room you'd get in, a room with a hedge in.","start":1764268,"end":1768364,"confidence":0.8870793999999999623895519107463769614696502685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"A headroom, did you say?","start":1770204,"end":1771373,"confidence":0.80992823999999996598120333146653138101100921630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, they were the head person.","start":1771763,"end":1773355,"confidence":0.685287100000000037880454328842461109161376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Head pressing?","start":1774362,"end":1774979,"confidence":0.8280127999999999932612126940512098371982574462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":1776690,"end":1776706,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"A head pressing room?","start":1777677,"end":1778762,"confidence":0.8352332000000000089556806415203027427196502685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, the head worker.","start":1779620,"end":1787468,"confidence":0.55269840000000003410463023101328872144222259521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"The head worker?","start":1788920,"end":1789776,"confidence":0.79869025999999998521872157652978785336017608642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":1790276,"end":1790405,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know how you would go to the staff room?","start":1790760,"end":1792598,"confidence":0.74994475000000004882849680143408477306365966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1794085,"end":1794313,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, they would have a staff room in their cell, so you would go to them.","start":1794982,"end":1798095,"confidence":0.89997183999999996739660446110065095126628875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Get in, bother me or whatever.","start":1798313,"end":1800987,"confidence":0.60916899999999996051514017381123267114162445068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, were there any, um, apologies, hold on.","start":1805937,"end":1818313,"confidence":0.7192602999999999635605263392790220677852630615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And so the next question, try to take your time with answering the question.","start":1820992,"end":1824618,"confidence":0.81900804999999998745607854289119131863117218017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And if you would like to take a moment before answering the question, that is perfectly fine.","start":1825403,"end":1829064,"confidence":0.569779000000000035441871659713797271251678466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you give one clear example of what happened?","start":1830285,"end":1833448,"confidence":0.7927551999999999932100536170764826238155364990234375},{"sentiment":"NEGATIVE","speaker":"B","text":"As in, sorry, could you give one clear example of the abuse that you were a victim to?","start":1834620,"end":1840577,"confidence":0.81782067000000002732207349254167638719081878662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Where and when did it occur?","start":1841364,"end":1842777,"confidence":0.8711607999999999574214371023117564618587493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened before the abuse started, during the abuse, and afterwards?","start":1843852,"end":1849536,"confidence":0.5102573599999999931497995930840261280536651611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, me and my sister had run away, so\u2014 You had run away, sorry?","start":1854154,"end":1859264,"confidence":0.60908799999999996277466607352835126221179962158203125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too.","start":1859601,"end":1866560,"confidence":0.81910263999999999295908992280601523816585540771484375},{"sentiment":"NEGATIVE","speaker":"A","text":"So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them.","start":1867316,"end":1876246,"confidence":0.8860704299999999644654735675430856645107269287109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it started from them running away?","start":1878272,"end":1879858,"confidence":0.6984111699999999700594344176352024078369140625},{"sentiment":"POSITIVE","speaker":"B","text":"Nice.","start":1880035,"end":1881006,"confidence":0.7344969999999999554773921772721223533153533935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what happened, um, following you not telling them about the two girls running away?","start":1885939,"end":1891030,"confidence":0.73181653000000002062819248749292455613613128662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I was with them.","start":1893960,"end":1894656,"confidence":0.79517614999999997049684452576912008225917816162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was there.","start":1895188,"end":1895590,"confidence":0.6748336999999999807897665959899313747882843017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was the one to go because I think I was getting it.","start":1895751,"end":1898165,"confidence":0.6263313999999999825973873157636262476444244384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought I was getting it.","start":1898986,"end":1901047,"confidence":0.589300900000000016376588973798789083957672119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was to go to another place.","start":1902600,"end":1904818,"confidence":0.82422300000000003894484734701109118759632110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was the one on Perth, I think.","start":1904980,"end":1909723,"confidence":0.86444043999999997662797568409587256610393524169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1910047,"end":1910321,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away?","start":1913116,"end":1927916,"confidence":0.68372060000000001167563823400996625423431396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, the staff was at the front, in the front inside, so we were at the back.","start":1928077,"end":1932094,"confidence":0.79648280000000004630322791854268871247768402099609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I wasn't supposed to be looking after them.","start":1934417,"end":1937462,"confidence":0.82869387000000005460975671667256392538547515869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's what I said.","start":1939903,"end":1941058,"confidence":0.6909026499999999515466697630472481250762939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I said I was\u2014 I never seen them disappearing.","start":1941107,"end":1943448,"confidence":0.684653500000000025949020709958858788013458251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought they was at the front.","start":1944910,"end":1946098,"confidence":0.7110618399999999450500354214455001056194305419921875},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even remember the two lasses' names.","start":1960516,"end":1965328,"confidence":0.8170897999999999772313685753033496439456939697265625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":1966329,"end":1966830,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Don't worry about remembering their names.","start":1966894,"end":1969123,"confidence":0.700047300000000038977532312856055796146392822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"So you couldn't see them in the queue and they got away from the\u2014 Aye, but they got caught that night and was back.","start":1969882,"end":1977630,"confidence":0.6826294699999999604500544592156074941158294677734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I never got to see them for a few days.","start":1979128,"end":1981633,"confidence":0.62826234000000003021568772965110838413238525390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if they get back, I don't know.","start":1982169,"end":1984413,"confidence":0.58863180000000003833093842331436462700366973876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"As bad as it might be in the dead of the afternoon, I mean.","start":1998129,"end":2000527,"confidence":0.82981782999999997851858779540634714066982269287109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2001107,"end":2001960,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you tell me what happened?","start":2021730,"end":2023439,"confidence":0.78690499999999996560973158921115100383758544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"What if there's anything that happened to yourself in relation to any abuse, in your own words?","start":2023519,"end":2028154,"confidence":0.64827365000000003458779929133015684783458709716796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, I think I'd class that as abuse.","start":2031630,"end":2033993,"confidence":0.83983980000000002519300323911011219024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"What, witnessing that?","start":2035510,"end":2036527,"confidence":0.664918539999999946843445286503992974758148193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"That bang.","start":2037167,"end":2037775,"confidence":0.494835399999999980824583190042176283895969390869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And there was anything else what happened to you while she was at Calder House?","start":2039431,"end":2044775,"confidence":0.87751520000000005072848807685659267008304595947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, just the, the man.","start":2046540,"end":2049228,"confidence":0.64787099999999997468336232486763037741184234619140625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, okay, that's fine.","start":2049373,"end":2052465,"confidence":0.74913602999999995279978293183376081287860870361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, did this happen often?","start":2052996,"end":2054429,"confidence":0.79622640000000000082280848801019601523876190185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, was it over a specific period of time?","start":2055257,"end":2057282,"confidence":0.86544140000000002732605253186193294823169708251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that.","start":2057690,"end":2073371,"confidence":0.8741282999999999692164465159294195473194122314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"The stress of going to get washed and come back and change and all that.","start":2073989,"end":2078220,"confidence":0.488203200000000003822009375653578899800777435302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, one second, I might just catch up on the notes.","start":2080109,"end":2082393,"confidence":0.682948600000000016763124222052283585071563720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"than it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty.","start":2115696,"end":2122175,"confidence":0.5609707999999999916695969659485854208469390869140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Did it ever change, or did it get\u2014 or did it become worse?","start":2123748,"end":2127128,"confidence":0.749896899999999977382003635284490883350372314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"It was just the same all the time, every day.","start":2128660,"end":2131862,"confidence":0.59940267000000002628468109833193011581897735595703125},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, no problem.","start":2132642,"end":2133438,"confidence":0.58404650000000002396660647718817926943302154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I would manage to get this and this now.","start":2138892,"end":2141922,"confidence":0.50350280000000002811333388308412395417690277099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"What immediate effects did you experience?","start":2144379,"end":2146571,"confidence":0.8302849500000000215749196286196820437908172607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean?","start":2147464,"end":2156575,"confidence":0.78143894999999996553441405922058038413524627685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2157859,"end":2158022,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And did you experience any sleeping issues whilst you were at Calder House?","start":2174451,"end":2178648,"confidence":0.77100420000000002840323531927424483001232147216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Any bedwetting, any running away, or behaviour, or school changes?","start":2178987,"end":2182748,"confidence":0.74069905000000002548432576077175326645374298095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I just\u2014 just before the care home, I was stressed all the time.","start":2185826,"end":2189987,"confidence":0.7229069999999999662776417608256451785564422607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just want to tell him Sorry, could you just repeat that for me, Theresa?","start":2191713,"end":2197017,"confidence":0.599073769999999949931179799023084342479705810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle, because I would never get back to my mum and dad.","start":2197179,"end":2207493,"confidence":0.70976746000000001668439608693006448447704315185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's what I thought.","start":2207558,"end":2208465,"confidence":0.80913749999999995399235785953351296484470367431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened.","start":2209017,"end":2217705,"confidence":0.5686035000000000394493326894007623195648193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And so I was like, well, I says, I can't tell him, dude.","start":2217867,"end":2221958,"confidence":0.68262345000000002048778924290672875940799713134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said, so I had that all in my head the whole time I was in the homes, you know what I mean?","start":2222022,"end":2227243,"confidence":0.69315219999999999611617340633529238402843475341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I couldn't tell them anything that happened outside the house, outside, you know what I mean?","start":2227356,"end":2231840,"confidence":0.61483765000000001332836063738795928657054901123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":2232340,"end":2233226,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"So that, because I was too feared in case I wasn't gonna get out at all.","start":2233500,"end":2237350,"confidence":0.54283464000000003490953304208233021199703216552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar?","start":2266183,"end":2277131,"confidence":0.52340054999999996443449390426394529640674591064453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, like, the two girls would know nothing, do you know what I mean?","start":2277758,"end":2283941,"confidence":0.54701966000000001866254706328618340194225311279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"The two girls who ran away?","start":2284102,"end":2285226,"confidence":0.70184400000000002339817228858009912073612213134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, the two girls that ran away plus more other girls there would know about that man.","start":2286655,"end":2292100,"confidence":0.68776559999999997696562559212907217442989349365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You'd probably hear that to somebody else, you know what I mean?","start":2297576,"end":2299884,"confidence":0.663087369999999953762426230241544544696807861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I don't remember his name on that.","start":2300702,"end":2303443,"confidence":0.72996110000000002937525778179406188428401947021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man.","start":2304148,"end":2318399,"confidence":0.71248520000000004070983550263918004930019378662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"And if you\u2014 if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was.","start":2318592,"end":2330600,"confidence":0.87867960000000000508890707351383753120899200439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, I know.","start":2330600,"end":2331680,"confidence":0.50136703000000004681879772761021740734577178955078125},{"sentiment":"POSITIVE","speaker":"B","text":"So it's, it's, it's, it's okay.","start":2331680,"end":2334460,"confidence":0.76662653999999996745629005090449936687946319580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not too much of a big issue if you can't remember his name or not.","start":2334460,"end":2338540,"confidence":0.6604743600000000380845222025527618825435638427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, right.","start":2338540,"end":2340540,"confidence":0.6017550000000000398614474761416204273700714111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, the whole\u2014 if somebody else is saying that, they'll probably remember his name.","start":2340540,"end":2345140,"confidence":0.6941300999999999721268295616027899086475372314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I've just had that much in my head when I was young, do you know what I mean?","start":2345140,"end":2348740,"confidence":0.61976869999999995020090182151761837303638458251953125},{"sentiment":"NEGATIVE","speaker":"A","text":"That much going on that I just can't even remember his name.","start":2349080,"end":2353600,"confidence":0.56393163999999995628087390286964364349842071533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't know he was\u2014 I never let him near me anyway.","start":2354300,"end":2356960,"confidence":0.495128869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's That's the main thing, you know what I mean?","start":2357000,"end":2358398,"confidence":0.7666946599999999722996335549396462738513946533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you didn't let him near you.","start":2358448,"end":2360074,"confidence":0.592593499999999995253574525122530758380889892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":2373518,"end":2373679,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And so this is the next question, Theresa.","start":2377060,"end":2381140,"confidence":0.79897960000000001201669874717481434345245361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you tell anyone or try to get any help while she was in the house?","start":2381205,"end":2386555,"confidence":0.82130723999999999396237626569927670061588287353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I told them, I tell them about him doing that to me, but they never done anything about it because he was still there.","start":2387302,"end":2394995,"confidence":0.61112960000000005056364216216024942696094512939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"And so in relation to you doing\u2014 you saying him doing that to you, is that referencing to him making you do a handstand outside?","start":2395799,"end":2404660,"confidence":0.8897340000000000248547848968883045017719268798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":2405165,"end":2405491,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I told them all that.","start":2405605,"end":2406631,"confidence":0.64324630000000004859117552769021131098270416259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I said I can't because I've not got any pants on.","start":2407866,"end":2409964,"confidence":0.5842528000000000165670144269824959337711334228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"He says, well, do it.","start":2410161,"end":2410915,"confidence":0.7573854300000000261405830315197817981243133544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Polishing me boots.","start":2411616,"end":2412888,"confidence":0.74653139999999995612967040869989432394504547119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was during the night.","start":2413419,"end":2422632,"confidence":0.7985025599999999723621613156865350902080535888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was about 12 o'clock at night to 2 in the morning.","start":2423053,"end":2427694,"confidence":0.90776149999999999895550217843265272676944732666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"He was outside for 2 hours with him?","start":2428740,"end":2430492,"confidence":0.87470435999999995857479007099755108356475830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":2430946,"end":2431206,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"To polish his boots.","start":2431936,"end":2433056,"confidence":0.73023519999999997320827560542966239154338836669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"To polish his boots or yours?","start":2434209,"end":2435621,"confidence":0.83592820000000001012807615552446804940700531005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, there was 20 pair of boots.","start":2435913,"end":2437925,"confidence":0.7630349400000000503752062286366708576679229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Obviously everybody else's boots.","start":2438314,"end":2439693,"confidence":0.4906932999999999989171328707016073167324066162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to polish more.","start":2440400,"end":2441769,"confidence":0.769113799999999958600938043673522770404815673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I don't know if that punishment was for the lassies running away.","start":2449860,"end":2453219,"confidence":0.5604590000000000404867250836105085909366607666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":2453300,"end":2453933,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"You don't know why you received that punishment?","start":2456980,"end":2459834,"confidence":0.6474284999999999623554458594298921525478363037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":2459931,"end":2459948,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":2460094,"end":2461034,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish.","start":2464317,"end":2472884,"confidence":0.51327990000000001113988901124685071408748626708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this, um, did you polish the boots before or after he made you do the handstand?","start":2473352,"end":2478799,"confidence":0.87491660000000004426823352332576178014278411865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on.","start":2479692,"end":2484090,"confidence":0.525500239999999951834297462482936680316925048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And he tried to get me to do it, and I said, no, I'm not getting any pants on.","start":2484750,"end":2488746,"confidence":0.50793016000000001941572236319188959896564483642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I think my nightie was see-through and all, do you know what I mean?","start":2489443,"end":2494575,"confidence":0.79270680000000004472582304515526629984378814697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"So he would have known I never had any pants on.","start":2494641,"end":2496651,"confidence":0.68514229999999998188542349453200586140155792236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2496912,"end":2497092,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"One second.","start":2498172,"end":2505604,"confidence":0.64591235000000002397513299001730047166347503662109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, that is gnaehandant.","start":2510580,"end":2511263,"confidence":0.493360159999999992042063468034029938280582427978515625},{"sentiment":"NEGATIVE","speaker":"B","text":"It is, unfortunately.","start":2516078,"end":2517579,"confidence":0.80350803999999997895287151550292037427425384521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":2517918,"end":2519064,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next question would be, what was different at your placement at Calder House compared to the others?","start":2528779,"end":2536737,"confidence":0.9124923000000000339326788889593444764614105224609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, I didn't like Calder House.","start":2541584,"end":2543298,"confidence":0.90205944000000004567851874526240862905979156494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't like any of them actually, apart from Cardwell Park because I stayed there and went to school.","start":2543589,"end":2549622,"confidence":0.90794545000000004275619858162826858460903167724609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Say that again for me, please, Theresa.","start":2552242,"end":2553719,"confidence":0.74248550000000002047073621724848635494709014892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Them all.","start":2554666,"end":2555341,"confidence":0.59498689999999998523350086543359793722629547119140625},{"sentiment":"POSITIVE","speaker":"A","text":"I mean, I like Calderhurst Park.","start":2555533,"end":2557171,"confidence":0.7948231999999999519701532335602678358554840087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went out to school.","start":2557300,"end":2558151,"confidence":0.8187693400000000121252696771989576518535614013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, in Calderhurst Park.","start":2559387,"end":2560351,"confidence":0.82275679999999995484216697150259278714656829833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, we'll, um, we'll get back to that one.","start":2560447,"end":2565232,"confidence":0.8693723700000000054188831200008280575275421142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"We get right in Calderhurst Park.","start":2565505,"end":2567126,"confidence":0.6209092000000000499682073495932854712009429931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's the first institution set of questions completed for Calderhouse.","start":2567175,"end":2571911,"confidence":0.911549799999999965649521982413716614246368408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"We're going to now move on to Balnah Craig School.","start":2572891,"end":2575026,"confidence":0.9284991000000000216374473893665708601474761962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, again, this is going to be\u2014 is that in care?","start":2575845,"end":2578543,"confidence":0.74169004000000005039083816882339306175708770751953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, that's correct.","start":2579531,"end":2580114,"confidence":0.66486882999999996624040932147181592881679534912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"That's, that's when I get the slap for the teacher.","start":2580259,"end":2583674,"confidence":0.5062929000000000456793713965453207492828369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay?","start":2584386,"end":2594080,"confidence":0.88694030000000001479065758758224546909332275390625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":2595446,"end":2595863,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So could you please confirm for me the institution's name, the location?","start":2596329,"end":2600991,"confidence":0.92068534999999995793729112847358919680118560791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"For Balmer Craig School.","start":2605133,"end":2606151,"confidence":0.87924210000000002640518914631684310734272003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to school there, I know.","start":2607397,"end":2609935,"confidence":0.80536883999999997474361634886008687317371368408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think my school was in that building.","start":2613113,"end":2615917,"confidence":0.84565776999999997531887174773146398365497589111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, the school was in that building, I think.","start":2617141,"end":2619719,"confidence":0.84064689999999997471746837618411518633365631103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"In which building?","start":2620219,"end":2620927,"confidence":0.850776259999999950878191157244145870208740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Whatever you call it.","start":2621811,"end":2623884,"confidence":0.674366950000000020537527234409935772418975830078125},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, okay, that's fine.","start":2625105,"end":2628062,"confidence":0.73180809999999996140473967898287810385227203369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, do you remember the the approximate dates going to, um, Balnahcraig?","start":2628640,"end":2636041,"confidence":0.925224299999999999499777914024889469146728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't remember the dates when I went.","start":2637060,"end":2639032,"confidence":0.62819119999999994963246763290953822433948516845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember how old you was?","start":2639275,"end":2640518,"confidence":0.8498686600000000535004573976038955152034759521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't.","start":2641276,"end":2641922,"confidence":0.77191025000000001998756715693161822855472564697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I can remember going in when I went.","start":2642180,"end":2644585,"confidence":0.77581460000000002086295580738806165754795074462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"They took me for new clothes.","start":2644666,"end":2647055,"confidence":0.63484912999999998373112930494244210422039031982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, we'll, um, once we've got any questions, we'll have that.","start":2648550,"end":2653600,"confidence":0.88544922999999997603737256213207729160785675048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just hold on one moment.","start":2653907,"end":2654733,"confidence":0.72599650000000004457234581423108465969562530517578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, Theresa.","start":2654813,"end":2655445,"confidence":0.551795999999999953189444568124599754810333251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember who placed you there?","start":2662265,"end":2664525,"confidence":0.8239514999999999478319523404934443533420562744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"My sister came with a social worker.","start":2670015,"end":2672683,"confidence":0.8804629999999999956372676024329848587512969970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even remember his name.","start":2672748,"end":2674219,"confidence":0.727321499999999954155782688758336007595062255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know, no problem.","start":2674704,"end":2676822,"confidence":0.5176081999999999627704028171137906610965728759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on.","start":2676870,"end":2677178,"confidence":0.6407237599999999755340240881196223199367523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even remember his name.","start":2678277,"end":2679884,"confidence":0.727321499999999954155782688758336007595062255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The social worker's name.","start":2679966,"end":2681076,"confidence":0.7166639999999999677271489417762495577335357666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there a helmet chipped up when I said that?","start":2684024,"end":2686152,"confidence":0.7813816700000000281534084933809936046600341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"You can't remember his name?","start":2695819,"end":2696848,"confidence":0.491932599999999997653077343784389086067676544189453125},{"sentiment":"POSITIVE","speaker":"A","text":"No, that would have been\u2014 oh God, it's a good while.","start":2697426,"end":2700673,"confidence":0.647785199999999949938001009286381304264068603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did she bring him or wave to my\u2014 I think I may have The name of this social worker, and I'm just gonna\u2014 it'll be surname, so it's just try and confirm to see if this is correct.","start":2701220,"end":2715830,"confidence":0.873525499999999954781060296227224171161651611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this social worker, um, a J\u2014 J. Arnett?","start":2716630,"end":2723816,"confidence":0.90431494000000001154404571934719569981098175048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know what the first name would be, but the last name is Arnett.","start":2727269,"end":2729894,"confidence":0.83739410000000003009290594491176307201385498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"James Arnett.","start":2731002,"end":2731492,"confidence":0.84552700000000002855671255019842647016048431396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"You believe it's James Arnett?","start":2732617,"end":2733955,"confidence":0.8518615000000000492264007334597408771514892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"That might be, aye.","start":2734910,"end":2735830,"confidence":0.69934660000000004043130275022122077643871307373046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":2741954,"end":2743478,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"What type of setting was Balnahcraig?","start":2744144,"end":2745668,"confidence":0.87047850000000004389022478790138848125934600830078125},{"sentiment":"POSITIVE","speaker":"A","text":"It was okay.","start":2747083,"end":2748370,"confidence":0.819333700000000053620397011400200426578521728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was an olderish man.","start":2749497,"end":2750914,"confidence":0.879069270000000013709495760849677026271820068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"It had had it with his wife.","start":2751010,"end":2753168,"confidence":0.74053840000000004106794904146227054297924041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, sorry, Theresa, it's not about James.","start":2754638,"end":2756680,"confidence":0.6316972400000000487096940560149960219860076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, I said what type of setting was Balnahcraig?","start":2756810,"end":2759994,"confidence":0.8133908499999999985874410413089208304882049560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"That was\u2014 I did have a room in my cell there.","start":2762281,"end":2765044,"confidence":0.89805173999999998724064198540872894227504730224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think I did.","start":2769238,"end":2769810,"confidence":0.7009541999999999717374521424062550067901611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think I did room in my cell there.","start":2769924,"end":2771604,"confidence":0.87505144000000001369699020870029926300048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a residential school?","start":2772725,"end":2773769,"confidence":0.69430864000000003244394974899478256702423095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":2776778,"end":2776810,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And how long was you there, Father?","start":2779014,"end":2780478,"confidence":0.87085500000000004572342504616244696080684661865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her.","start":2780542,"end":2790759,"confidence":0.67709589999999997278479213491664268076419830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And they went laughing to you, they thought that.","start":2792359,"end":2794994,"confidence":0.66162909999999997001651763639529235661029815673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"But she was the\u2014 what would you call that?","start":2795124,"end":2797857,"confidence":0.8104592600000000146565071190707385540008544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So you phoned it back to her?","start":2798730,"end":2800035,"confidence":0.83332276000000005122814172864309512078762054443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I phoned it back.","start":2800840,"end":2801469,"confidence":0.7639956500000000261252353084273636341094970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I said, what are you doing that for?","start":2801517,"end":2803854,"confidence":0.7154202499999999798063754496979527175426483154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I just phoned it back to her and they were all going like, oh, she'll kill you.","start":2805070,"end":2809808,"confidence":0.74447260000000003987707941632834263145923614501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I said, well, I said, you help me, we actually had her back.","start":2810844,"end":2814070,"confidence":0.58592429999999995349213577355840243399143218994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I said, I'm not fit for Yeah, do you know what I mean?","start":2815305,"end":2818550,"confidence":0.732449649999999952143525661085732281208038330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to stick up for myself.","start":2818616,"end":2819735,"confidence":0.64869403999999997179060073904111050069332122802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And, uh, but we were nearly never get a weekend that weekend, so they were\u2014 I was at the\u2014 but they were doing it at the train station, and that's when I ran away.","start":2821106,"end":2830231,"confidence":0.57547190000000003617941501943278126418590545654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I never went back, and I went back to that one.","start":2830440,"end":2832873,"confidence":0.6306153500000000189373849934781901538372039794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man.","start":2833405,"end":2854447,"confidence":0.5203596999999999805908146299771033227443695068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know why we were there, but it's because we were\u2014 it was one of the lassies was based in Johnstone that we ran away with, so we went to her back.","start":2854639,"end":2866729,"confidence":0.8568710999999999966547648000414483249187469482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that.","start":2869438,"end":2876363,"confidence":0.57052844999999996478123875931487418711185455322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"So did the\u2014 did you get slapped following throwing the toast?","start":2876603,"end":2882197,"confidence":0.61966014000000002592827286207466386258602142333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, no, that was another incident.","start":2883303,"end":2885852,"confidence":0.51836680000000001644622216190327890217304229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was in the morning when I first went in and she helped me with the toast.","start":2885948,"end":2891735,"confidence":0.78545253999999997684966501765302382409572601318359375},{"sentiment":"POSITIVE","speaker":"A","text":"I went in to get my breakfast and she helped me with the toast and I helped back.","start":2891815,"end":2895165,"confidence":0.5995399999999999618438550896826200187206268310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Because I wasn't even then yet.","start":2896211,"end":2897895,"confidence":0.72223559999999997760511405431316234171390533447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, yeah, of course.","start":2898576,"end":2901021,"confidence":0.63677390000000000380708797820261679589748382568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll move on to the next question in relation to Balnah Craig.","start":2901086,"end":2904567,"confidence":0.9292908300000000121343646242166869342327117919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So in a few sentences, what was your ordinary daily life like at Balnah Craig?","start":2904632,"end":2911419,"confidence":0.9195022600000000156938995132804848253726959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think we used to get in the garden sometimes.","start":2916561,"end":2918264,"confidence":0.8704415599999999475500089829438365995883941650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"There must have been swings or something there.","start":2919563,"end":2922288,"confidence":0.7444604999999999694892949264612980186939239501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"There must have been a park or something that we went to.","start":2922725,"end":2925509,"confidence":0.84183770000000002209361582572455517947673797607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"And then at the classroom, aye, the classroom was that when that man slapped my face.","start":2928747,"end":2934356,"confidence":0.66478809999999999291731000994332134723663330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what for, he was a teagie and I was a hood.","start":2936025,"end":2938972,"confidence":0.6007453000000000375990794054814614355564117431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, he was a hood and I was a teagie because I came from Lennoxtown.","start":2939649,"end":2942999,"confidence":0.775983899999999948704498820006847381591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"He was a hood because he came from Kirkcaldy and I came from Lennoxtown.","start":2945430,"end":2948997,"confidence":0.7616163000000000238287611864507198333740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So that's how far he was travelled, and it was Mr. Air.","start":2949400,"end":2953220,"confidence":0.8720676000000000538392441740143112838268280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember his name.","start":2953220,"end":2954480,"confidence":0.79606980000000004960014621246955357491970062255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember his name.","start":2954640,"end":2957260,"confidence":0.79606980000000004960014621246955357491970062255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"So, uh, what was your name, sorry, Theresa?","start":2957260,"end":2961100,"confidence":0.72811619999999999119921767487539909780025482177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. Air.","start":2961100,"end":2962400,"confidence":0.69471126999999999185320120886899530887603759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr. Air.","start":2962400,"end":2963560,"confidence":0.69471126999999999185320120886899530887603759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"We knew he was working for the school where I went to.","start":2963560,"end":2969520,"confidence":0.85127169999999996452544337444123812019824981689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and was that\u2014 was that\u2014 is that Mr. Air as in like Ayrshire?","start":2969520,"end":2972890,"confidence":0.8955102999999999813240947332815267145633697509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that meant the man's name, Mr. Air.","start":2973740,"end":2976560,"confidence":0.74829990000000001781899072739179246127605438232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr?","start":2976560,"end":2985514,"confidence":0.80442709999999995051922496713814325630664825439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just Mr. Ayr.","start":2985723,"end":2987382,"confidence":0.79811584999999996004049762632348574697971343994140625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, that's fine.","start":2987946,"end":2988930,"confidence":0.76803549999999998210142848620307631790637969970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so it was Mr. Ayr who slapped you?","start":2989466,"end":2992564,"confidence":0.69640170000000001238049662788398563861846923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Mm-hmm.","start":2994520,"end":2994945,"confidence":0.71720773000000004326892621975275687873363494873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here.","start":3005942,"end":3014392,"confidence":0.5828111000000000263554511548136360943317413330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"But none of my dad could do right enough.","start":3014617,"end":3016547,"confidence":0.59008782999999997986861899335053749382495880126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean?","start":3017256,"end":3028445,"confidence":0.55617010000000000058406612879480235278606414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3029092,"end":3029319,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I think actually he ended up losing his job.","start":3044346,"end":3046780,"confidence":0.73514970000000001704165697447024285793304443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, rightfully so.","start":3051116,"end":3052554,"confidence":0.60515949999999996133936974729294888675212860107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, um, what was the\u2014 did you provide any clothing when you went to Balmacraig?","start":3054498,"end":3058385,"confidence":0.8974360999999999588538912576041184365749359130859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, they took me down the shops.","start":3060840,"end":3062491,"confidence":0.498458149999999988732923839052091352641582489013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"They took me down the shops, bought me school uniform and clothes to wear.","start":3063609,"end":3070769,"confidence":0.6707043599999999994309973772033117711544036865234375},{"sentiment":"POSITIVE","speaker":"A","text":"So that was over the moon.","start":3076250,"end":3077651,"confidence":0.9150253999999999887648982621612958610057830810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Were they clean clothes?","start":3080510,"end":3081661,"confidence":0.85057050000000000711253278495860286056995391845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They were brand new clothes, aye.","start":3082106,"end":3083619,"confidence":0.718722599999999989250909493421204388141632080078125},{"sentiment":"POSITIVE","speaker":"A","text":"So I was over the moon because I hadn't had that for a long time, do you know what I mean?","start":3086927,"end":3090618,"confidence":0.85646962999999998178424220895976759493350982666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3091117,"end":3091472,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought it was my birthday.","start":3097131,"end":3097969,"confidence":0.65618129999999996737614083031076006591320037841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Last Christmas, I thought it was putting back all these clothes and that, you know what I mean?","start":3101040,"end":3105212,"confidence":0.61675983999999994811247461257153190672397613525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course, of course.","start":3105632,"end":3106958,"confidence":0.529758100000000009544010026729665696620941162109375},{"sentiment":"POSITIVE","speaker":"B","text":"Actually getting brand new clothes.","start":3107103,"end":3108607,"confidence":0.61848950000000002535927023927797563374042510986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was the one.","start":3108963,"end":3109658,"confidence":0.492871969999999992584349683966138400137424468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean?","start":3110180,"end":3117938,"confidence":0.487036230000000014417338434213888831436634063720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3118373,"end":3118809,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Was you, um, how was your contact like with your family in the school?","start":3118938,"end":3122273,"confidence":0.88476056000000002921268560385215096175670623779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it easily accessible to contact your family if you wanted to?","start":3122547,"end":3126771,"confidence":0.88552799999999998181721139189903624355792999267578125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, aye, they let you phone.","start":3127387,"end":3129039,"confidence":0.6256313000000000013045564628555439412593841552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"They let me phone if I asked.","start":3129752,"end":3131535,"confidence":0.709117800000000020332890926511026918888092041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"When I asked, nah, they let me phone my dad right away.","start":3131697,"end":3134305,"confidence":0.7230199600000000170751945915981195867061614990234375},{"sentiment":"POSITIVE","speaker":"A","text":"I don't know what, but my dad was too happy and he's like, am I getting away up there then?","start":3138076,"end":3145838,"confidence":0.68333860000000001821973683036048896610736846923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And he's saying, put that man, yes, other man back on.","start":3146910,"end":3150044,"confidence":0.80396739999999999870539113544509746134281158447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"He must have been saying, is my daughter going to be all right?","start":3150944,"end":3153355,"confidence":0.82906424999999994707167161323013715445995330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"And he says, I'll make sure she's all right and all that.","start":3153452,"end":3156179,"confidence":0.67743120000000001112994141294620931148529052734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, she'll be fine, do you know what I mean?","start":3156669,"end":3158175,"confidence":0.6191084000000000031604940886609256267547607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"But so, but we ended up running away.","start":3158404,"end":3160826,"confidence":0.53622764000000000539358779860776849091053009033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I ended up going to Samson.","start":3161118,"end":3163880,"confidence":0.865487340000000049400341595173813402652740478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the staff or other children genuinely treat you?","start":3169841,"end":3173397,"confidence":0.602942899999999948335016597411595284938812255859375},{"sentiment":"POSITIVE","speaker":"A","text":"They were alright.","start":3176783,"end":3177396,"confidence":0.83379930000000002099369567076792009174823760986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think because I had stuck up for myself, they were kind of saving me, you know what I mean, because I'd stuck up.","start":3177445,"end":3184786,"confidence":0.6054303599999999452307974934228695929050445556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"They were all waiting for me at the train station, so I managed to go on the train and I was saying, bye.","start":3185173,"end":3190918,"confidence":0.6296755000000000546123146705213002860546112060546875},{"sentiment":"POSITIVE","speaker":"A","text":"It's okay.","start":3203434,"end":3205538,"confidence":0.7312532000000000476092054668697528541088104248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened.","start":3205716,"end":3215275,"confidence":0.5328901999999999805623929205466993153095245361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And this was the staff you're referring to?","start":3216770,"end":3218372,"confidence":0.76423717000000002119719511028961278498172760009765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3218456,"end":3218623,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, the people in this home, the children.","start":3219068,"end":3223156,"confidence":0.7944178600000000312064685203949920833110809326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"The children, yeah.","start":3223960,"end":3225425,"confidence":0.687912049999999997140776031301356852054595947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"That lassie, I hopped back with the toes.","start":3228890,"end":3230609,"confidence":0.78527343000000005002192438041674904525279998779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"They both sided with her when once they were doing the\u2014 when they were in the building, they were siding with me.","start":3231719,"end":3240113,"confidence":0.839361550000000011806378097389824688434600830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The lassie came out, I don't know, she must have been\u2014 she was I was just sitting.","start":3240599,"end":3245912,"confidence":0.82361936999999996178445371697307564318180084228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, how, how were, how did the staff treat you generally?","start":3246611,"end":3250915,"confidence":0.88770103000000000204039452000870369374752044677734375},{"sentiment":"POSITIVE","speaker":"A","text":"I think they were just as good as they were, except, except obviously for the\u2014 Yeah.","start":3252560,"end":3263235,"confidence":0.91434950000000003722533392647164873778820037841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there any rules, specific rules What followed with any punishments, isolations, or unsafe arrangements?","start":3267785,"end":3275435,"confidence":0.6642017399999999849313780941884033381938934326171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know what the punishment is.","start":3281742,"end":3283227,"confidence":0.65740275000000003569056161722983233630657196044921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I kind of mean that much.","start":3283339,"end":3284437,"confidence":0.71881980000000000874393890626379288733005523681640625},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine, don't worry.","start":3285259,"end":3287067,"confidence":0.75446950000000001512745484433253295719623565673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"So the next question, again, this might come across as a bit distressing.","start":3303268,"end":3306525,"confidence":0.79408559999999994705177641662885434925556182861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anything happen to you there that you now consider abuse, neglect, or harmful?","start":3307620,"end":3312393,"confidence":0.7806971700000000513597342433058656752109527587890625},{"sentiment":"NEGATIVE","speaker":"A","text":"And that abuse either be the boy hitting me, him hitting you, aye.","start":3316795,"end":3322500,"confidence":0.59198680000000003520455038596992380917072296142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands?","start":3328865,"end":3336231,"confidence":0.53879916999999999394077576653216965496540069580078125},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, he's hot in his hands, slapped my face.","start":3336281,"end":3338988,"confidence":0.67676820000000004196039071757695637643337249755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And the other girl, it was years.","start":3347380,"end":3348595,"confidence":0.81496906000000002290306611030246131122112274169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't, I don't know if she did.","start":3348709,"end":3350330,"confidence":0.6886531000000000179994685822748579084873199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"He went like, I think he says to her, he says, no, you're too nice to slap.","start":3350950,"end":3354742,"confidence":0.63280279999999999862581034903996624052524566650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that life, he was gonna shoot in them, do you know what I mean?","start":3367931,"end":3371209,"confidence":0.6946445999999999454388444064534269273281097412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I wasn't shooting in them at all.","start":3371307,"end":3372865,"confidence":0.71172899999999994502530853424104861915111541748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"She was what, sorry?","start":3374578,"end":3375294,"confidence":0.5401418000000000052551740736817009747028350830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"She was like shooting in them kind of thing.","start":3375799,"end":3377573,"confidence":0.65691259999999995766728488888475112617015838623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what the real life she was doing, but she was kind of sitting in them, do you know what I mean?","start":3377687,"end":3382170,"confidence":0.7994540999999999453251575687318108975887298583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but everybody was going to be doing\u2014 but I wasn't even gonna be doing it with me anyway, do you know what I mean?","start":3383633,"end":3389778,"confidence":0.501615099999999980440179569995962083339691162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So I don't know if that'd be actually abused or not.","start":3389957,"end":3392352,"confidence":0.50831780000000004182680868325405754148960113525390625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":3395110,"end":3396403,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so, and that was in relation to physical abuse.","start":3397308,"end":3401786,"confidence":0.5085222000000000353026052835048176348209381103515625},{"sentiment":"NEGATIVE","speaker":"B","text":"And looking back, would you say that you was a victim of any emotional abuse or any neglect?","start":3402174,"end":3407410,"confidence":0.617249099999999994992094798362813889980316162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, just the fact that we ended up running away.","start":3415355,"end":3418077,"confidence":0.56140529999999999599680222672759555280208587646484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't want to go back there.","start":3418867,"end":3420268,"confidence":0.92538934999999999941877604214823804795742034912109375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was one thing, I didn't want to go back.","start":3420397,"end":3422314,"confidence":0.6795136999999999982691178956883959472179412841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3423730,"end":3424090,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's quite stressful, looking at me back all these years, isn't it?","start":3445559,"end":3448680,"confidence":0.85231924000000003349697408339125104248523712158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible.","start":3449549,"end":3459839,"confidence":0.56011109999999997288711028886609710752964019775390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm gonna try not to intrude on too many questions that might be a bit too distressing.","start":3460576,"end":3466894,"confidence":0.56807876000000001592837861608131788671016693115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll only ask if it's necessary.","start":3467230,"end":3468914,"confidence":0.81286760000000002346354222027002833783626556396484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher.","start":3469956,"end":3475986,"confidence":0.73007684999999999941877604214823804795742034912109375},{"sentiment":"NEGATIVE","speaker":"B","text":"He hit you with his hands.","start":3476050,"end":3477317,"confidence":0.51584090000000004661018238039105199277400970458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap.","start":3477814,"end":3483907,"confidence":0.6253206000000000042149395085289143025875091552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"And after you ran away, you didn't want to go back.","start":3484308,"end":3486794,"confidence":0.56049640000000000572555336475488729774951934814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that's when I went up to the other place, eh, when they caught me.","start":3490914,"end":3496228,"confidence":0.79045889999999996433643900672905147075653076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, it was my mum and my sister that caught me and took me to the police station.","start":3496776,"end":3502446,"confidence":0.71993560000000000886899442775757052004337310791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm actually in that house now.","start":3502526,"end":3504202,"confidence":0.8606616000000000266112465396872721612453460693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm actually in that now as a house.","start":3505492,"end":3509901,"confidence":0.87546723999999997989363009764929302036762237548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"That is, that is the cop shop where I first came in.","start":3510664,"end":3514054,"confidence":0.85605293999999998444394577745697461068630218505859375},{"sentiment":"NEGATIVE","speaker":"A","text":"You know, but then, puttin' the clothes within ya spoilt ya, spoilt ya up.","start":3514643,"end":3520423,"confidence":0.57730720000000002034568069575470872223377227783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"So just to confirm, that was the teacher was Mr. R, is that right?","start":3521226,"end":3526846,"confidence":0.9174275400000000413314182878821156919002532958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. R, aha.","start":3526926,"end":3527713,"confidence":0.8013898999999999883669943301356397569179534912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all?","start":3528131,"end":3533927,"confidence":0.88651555999999998025629110998124815523624420166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know, I don't know.","start":3534007,"end":3535517,"confidence":0.52155446999999999224684188448009081184864044189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"A lot of the class saw it.","start":3535565,"end":3536817,"confidence":0.8186039000000000509515984958852641284465789794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"But they all saw it in the classroom.","start":3546121,"end":3547689,"confidence":0.64969032999999998256868138923891820013523101806640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if it somehow\u2014 I don't know if it got expelled or whatever, you know what I mean, because all the children did see it.","start":3547996,"end":3556216,"confidence":0.5017167000000000154358303916524164378643035888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, I don't know really what happened to you.","start":3556640,"end":3560368,"confidence":0.71869229999999995062154312108759768307209014892578125},{"sentiment":"POSITIVE","speaker":"B","text":"Oh, I'm sorry, that's fine.","start":3561360,"end":3563240,"confidence":0.5098795000000000410267375627881847321987152099609375},{"sentiment":"NEGATIVE","speaker":"B","text":"And how often\u2014 I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse?","start":3563642,"end":3578532,"confidence":0.6783704999999999873949718676158227026462554931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I just left.","start":3579341,"end":3580732,"confidence":0.6679418999999999773109493617084808647632598876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I ran away.","start":3581056,"end":3581476,"confidence":0.57574402999999996222157960801268927752971649169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"That same day, we was planning to run away, me and these other two lassies.","start":3584523,"end":3590264,"confidence":0.65023726000000003910628265657578594982624053955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it?","start":3596299,"end":3603320,"confidence":0.53004532999999998121865019129472784698009490966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":3603830,"end":3604580,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So the next\u2014 I probably wouldn't have done it if he hadn't have slapped me.","start":3604580,"end":3608640,"confidence":0.52961230000000003581561713872360996901988983154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I wouldn't have run away, do you know what I mean?","start":3608640,"end":3611560,"confidence":0.67926823999999996761545162371476180851459503173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And we even hatched it up to Aberdeen to get the train.","start":3611560,"end":3614500,"confidence":0.815751899999999974255615597940050065517425537109375},{"sentiment":"NEGATIVE","speaker":"A","text":"We could have been took away or anything.","start":3614760,"end":3617160,"confidence":0.7484655000000000057980287238024175167083740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, you don't think of that at the time, do you know what I mean?","start":3617300,"end":3620120,"confidence":0.61789700000000002955147238026256673038005828857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, of course not.","start":3620240,"end":3621600,"confidence":0.474833730000000009408012147105182521045207977294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then we skipped the train and all.","start":3621600,"end":3624440,"confidence":0.65847949999999999537436679020174778997898101806640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I thought I was going to get into trouble for that too.","start":3624440,"end":3626700,"confidence":0.8067372999999999905185177340172231197357177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know what I mean?","start":3627194,"end":3627743,"confidence":0.74010830000000005224336518949712626636028289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"But you just\u2014 we just wanted away for them.","start":3627873,"end":3630425,"confidence":0.6514270300000000180062897925381548702716827392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Of course, it's completely\u2014 I mean, the lashes, I'm trying to even remember their names in a canny because we stayed in a house one night and it was broken and we did a toast and egg the next day and, you know, the egg was black.","start":3631362,"end":3647625,"confidence":0.64334690000000005483116183313541114330291748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3648204,"end":3649009,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh my God, I said, I said, I was so hungry I ate it.","start":3649234,"end":3652711,"confidence":0.433419049999999972389019831098266877233982086181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can name that.","start":3655182,"end":3656178,"confidence":0.53698473999999996042475913782254792749881744384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So moving on to the next question.","start":3656724,"end":3659696,"confidence":0.8008998000000000505593789057456888258457183837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, Theresa, go on.","start":3660323,"end":3660982,"confidence":0.53670629999999996950776903759106062352657318115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I see, it's just, I just commit my, command my head to make that ache.","start":3662010,"end":3668758,"confidence":0.59148126999999994790613300210679881274700164794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred?","start":3669336,"end":3678896,"confidence":0.791863699999999948175855024601332843303680419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Was there any pain\/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes?","start":3679298,"end":3689276,"confidence":0.73826650000000004769873385157552547752857208251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just running away.","start":3689551,"end":3690392,"confidence":0.59018946000000005458474561237380839884281158447265625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":3691864,"end":3694717,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anyone witness it, know about it, or experience something?","start":3695090,"end":3697748,"confidence":0.85599009999999997599928747149533592164516448974609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore.","start":3700517,"end":3710020,"confidence":0.7065087599999999579125642412691377103328704833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I mean, did anyone\u2014 did you tell anyone or try to get help when, when the incident occurred?","start":3710570,"end":3729740,"confidence":0.724387099999999950483697830350138247013092041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went right into the headmaster.","start":3730408,"end":3732364,"confidence":0.769496100000000016194690033444203436374664306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what did the headmaster say in response?","start":3738529,"end":3743510,"confidence":0.82464490000000001401758709107525646686553955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"He let me phone my dad.","start":3743751,"end":3745442,"confidence":0.77835416999999995635306504482286982238292694091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what else did he do?","start":3747397,"end":3748447,"confidence":0.71498644000000000087169382823049090802669525146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm trying to think.","start":3752009,"end":3753764,"confidence":0.7055397599999999602715661239926703274250030517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her.","start":3753844,"end":3759656,"confidence":0.516973600000000033105607144534587860107421875},{"sentiment":"POSITIVE","speaker":"A","text":"Look at her face, my face was pure red.","start":3759705,"end":3761395,"confidence":0.5111234000000000055052851166692562401294708251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"With a slap, do you know what I mean?","start":3762357,"end":3763544,"confidence":0.71106879999999994534931602174765430390834808349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So he was trying to deny the fact that he'd slapped me, but I says the full class has seen it.","start":3763657,"end":3768289,"confidence":0.61196035000000004178133394816541112959384918212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So he's sitting trying to deny it in front of\u2014 right in front of me.","start":3769836,"end":3772769,"confidence":0.64986230000000000384119402951910160481929779052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, no, he did slap me.","start":3772850,"end":3774049,"confidence":0.65698120000000004292672883821069262921810150146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, look, how do you think my face got like that?","start":3774616,"end":3777241,"confidence":0.5567672999999999650100335202296264469623565673828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I think it ended up black and blue with a slap I got, but I did report him.","start":3779099,"end":3785285,"confidence":0.59396309999999996609432173499953933060169219970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So yeah, one moment.","start":3785431,"end":3787549,"confidence":0.70171004999999997409076968324370682239532470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if he gets sent home.","start":3799625,"end":3801074,"confidence":0.556590200000000034918912206194363534450531005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine.","start":3801139,"end":3811656,"confidence":0.7203264000000000333301386490347795188426971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away.","start":3816588,"end":3821747,"confidence":0.6554820500000000382812004318111576139926910400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"So then I never seen them again.","start":3826058,"end":3827494,"confidence":0.706897600000000014830447980784811079502105712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the headmaster told you that it wouldn't happen again and you'd be safe there?","start":3829140,"end":3833110,"confidence":0.74120470000000004962004140907083638012409210205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3833481,"end":3833788,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others?","start":3842378,"end":3851018,"confidence":0.916922299999999967923258736846037209033966064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was allowed to go out.","start":3852526,"end":3854314,"confidence":0.6526720999999999772711589685059152543544769287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, whenever, you know, like a walk.","start":3856828,"end":3859519,"confidence":0.8161214599999999652624182999716140329837799072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just round about the buildings right enough, but you were allowed to.","start":3859568,"end":3863338,"confidence":0.809196229999999960824652589508332312107086181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So Whereas when you were in the other places, you were locked in.","start":3864730,"end":3869923,"confidence":0.64936249999999995363708649165346287190914154052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"You couldn't just walk out when you wanted to, you know what I mean?","start":3870036,"end":3873404,"confidence":0.54108643999999994633753885864280164241790771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there were like no locked doors?","start":3874068,"end":3875429,"confidence":0.77353879999999997085780023553525097668170928955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, the doors were locked.","start":3877427,"end":3878413,"confidence":0.63266140000000004040003886984777636826038360595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"What, in Balnacraig?","start":3879220,"end":3880513,"confidence":0.81625365999999999200298361756722442805767059326171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, no.","start":3880901,"end":3881563,"confidence":0.77564529999999998199911033225362189114093780517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3881644,"end":3881805,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Even the locked doors, no.","start":3882371,"end":3884003,"confidence":0.54506759999999998544950585710466839373111724853515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And you was free to roam the premises?","start":3888950,"end":3891247,"confidence":0.79611679999999995782644646169501356780529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":3892320,"end":3892336,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":3892740,"end":3893744,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":3893809,"end":3894246,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"So that concludes the Balnah Craig assessment.","start":3894295,"end":3897468,"confidence":0.879862099999999980326492732274346053600311279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park.","start":3897598,"end":3904268,"confidence":0.8322675999999999962852825774461962282657623291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"But this will be the first time that you went to Cardross Park, on November 1977, age 14.","start":3904414,"end":3913859,"confidence":0.8729110399999999714282239438034594058990478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"So just give me one second.","start":3914134,"end":3915526,"confidence":0.71443000000000000948574552239733748137950897216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I've run away from here a few times and all, but I kept getting caught.","start":3918081,"end":3921253,"confidence":0.60558009999999995454089685154031030833721160888671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no worries.","start":3922410,"end":3922868,"confidence":0.7526609300000000057906390793505124747753143310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just, um, hold on one moment.","start":3922933,"end":3924456,"confidence":0.756712700000000015876366887823678553104400634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you know who placed you into Cardross Park?","start":3953773,"end":3957663,"confidence":0.8932369000000000003325340003357268869876861572265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Not\u2014 no.","start":3960068,"end":3961836,"confidence":0.53341530000000003663984671220532618463039398193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3962667,"end":3963332,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was Belinda, eh, I think she's left now.","start":3970812,"end":3975993,"confidence":0.787989599999999956736473905039019882678985595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, Belinda, oh, what's that woman's name?","start":3976363,"end":3979072,"confidence":0.63467485000000001260644921785569749772548675537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, she came to camsis, she was a social worker.","start":3980642,"end":3983070,"confidence":0.84190039999999999320579036066192202270030975341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a social worker?","start":3984160,"end":3985312,"confidence":0.8291771999999999476216316907084546983242034912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"A social worker, aye, I think it was a social worker, didn't it?","start":3985637,"end":3988640,"confidence":0.733673299999999972698105921153910458087921142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"You remember a social worker taking you for the first time?","start":3997203,"end":4000210,"confidence":0.843484099999999958896523821749724447727203369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember her name?","start":4001066,"end":4001875,"confidence":0.85023886000000004070642489750753156840801239013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's something to think, eh.","start":4003180,"end":4004276,"confidence":0.78891849999999996700950077865854837000370025634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Miss Blonde\u2014 Miss Blunder, I think it was.","start":4006517,"end":4008630,"confidence":0.84233475000000002097522155963815748691558837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Miss Blunder.","start":4008775,"end":4009486,"confidence":0.56688159999999998550634927596547640860080718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"You'll have that name.","start":4016157,"end":4019004,"confidence":0.74575215999999999727521071690716780722141265869140625},{"sentiment":"NEGATIVE","speaker":"A","text":"She was a social worker in Turkey, but she came for cancer.","start":4019183,"end":4023234,"confidence":0.59888744000000004863437652602442540228366851806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So you believe it was Miss Belinda?","start":4025000,"end":4027180,"confidence":0.8724792999999999576488107777549885213375091552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Miss Belinda.","start":4027358,"end":4028262,"confidence":0.74858754999999999046877974251401610672473907470703125},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":4030829,"end":4031524,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"One second, Theresa.","start":4031944,"end":4033817,"confidence":0.75855886999999999620314383719232864677906036376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So what type of\u2014 what type of setting was Cardross Park?","start":4035380,"end":4039297,"confidence":0.86386733999999998356855712700053118169307708740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was full of them.","start":4039847,"end":4041596,"confidence":0.71133389999999996344826058702892623841762542724609375},{"sentiment":"NEUTRAL","speaker":"B","text":"As in, was there a, um, like a residential school?","start":4043456,"end":4046089,"confidence":0.83847510000000002872155846489476971328258514404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it an assessment centre?","start":4046202,"end":4047494,"confidence":0.88642615000000002378754970777663402259349822998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was, uh, was it just a children's assessments home?","start":4047817,"end":4050403,"confidence":0.76397269999999994904982258958625607192516326904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was just assessment centre for 3 weeks.","start":4051868,"end":4054509,"confidence":0.8456333000000000321705329042742960155010223388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school.","start":4054782,"end":4060141,"confidence":0.771869600000000044559556044987402856349945068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was an assessment centre, and how long was you there for?","start":4062460,"end":4064934,"confidence":0.90634479999999995047943457393557764589786529541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"About 3 years, I'm sure.","start":4065488,"end":4066872,"confidence":0.8643764000000000446988224211963824927806854248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"For your first time round, do you think you was there for 3 years?","start":4070310,"end":4072992,"confidence":0.916614950000000039409542296198196709156036376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4073417,"end":4073548,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, in a few sentences, what was ordinary daily life like at Cardross Park?","start":4078592,"end":4084982,"confidence":0.87884720000000005057927410234697163105010986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, we used to do boxing.","start":4089902,"end":4091177,"confidence":0.84793390000000001816005124055664055049419403076171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say that again.","start":4092162,"end":4092823,"confidence":0.6831715000000000426183532908908091485500335693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"We used to do boxing.","start":4093388,"end":4094534,"confidence":0.85387515999999996640923427548841573297977447509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You used to do boxing?","start":4095164,"end":4095938,"confidence":0.85900129999999996766035792461480014026165008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":4096439,"end":4097100,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm used to box.","start":4101438,"end":4102559,"confidence":0.7517557999999999740481371190981008112430572509765625},{"sentiment":"POSITIVE","speaker":"A","text":"I was the best boxer.","start":4102981,"end":4104864,"confidence":0.76748895999999999784080273457220755517482757568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"You was the best at boxing?","start":4106017,"end":4107186,"confidence":0.80547285000000001797815230020205490291118621826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, me and my box.","start":4108619,"end":4109615,"confidence":0.69803490000000001369784285998321138322353363037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"As soon as somebody hopped me, that was me.","start":4111800,"end":4113601,"confidence":0.72768589999999999662350091966800391674041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was, I was gonna have me in.","start":4113699,"end":4115107,"confidence":0.7230170399999999997220356817706488072872161865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that was\u2014 I don't think that was\u2014 they should have waited to do that, do you know what I mean?","start":4120160,"end":4124803,"confidence":0.551493760000000055043756219674833118915557861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but it was just time just to give something to do.","start":4128262,"end":4132172,"confidence":0.734603349999999988284571372787468135356903076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, but everybody was\u2014 they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts.","start":4132831,"end":4145276,"confidence":0.55220776999999998668755551989306695759296417236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember what your accommodation was like at Cardross?","start":4145874,"end":4150216,"confidence":0.8865228000000000552205392523319460451602935791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"4 in a room.","start":4151092,"end":4152583,"confidence":0.69357835999999994935905078818905167281627655029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was It was 4 to 1.","start":4152632,"end":4155052,"confidence":0.83326644000000005263473212835378944873809814453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And if I was naughty, I'd have been in a room itself.","start":4155216,"end":4158111,"confidence":0.6724856999999999640493797414819709956645965576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And they says they were going to take all my clothes off.","start":4161570,"end":4163968,"confidence":0.5143596999999999752617441117763519287109375},{"sentiment":"NEGATIVE","speaker":"B","text":"So if you was naughty, you'd be placed into a room by yourself?","start":4164989,"end":4168570,"confidence":0.65438830000000003384030833331053145229816436767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aha, I was placed in it.","start":4169150,"end":4170539,"confidence":0.8225713999999999526124838666873984038829803466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And they were going to take my clothes off of me when they stood up open and shut the door.","start":4171849,"end":4175356,"confidence":0.7759703399999999806624373377417214214801788330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, aye, that'll be right, you'se not taking my clothes off.","start":4175663,"end":4178976,"confidence":0.70932519999999998905337861287989653646945953369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's not right.","start":4179669,"end":4181176,"confidence":0.94891190000000003035296458619995974004268646240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I do doubt I'll be getting the police.","start":4182829,"end":4184412,"confidence":0.782868600000000025573854145477525889873504638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell?","start":4189829,"end":4196352,"confidence":0.8205506000000000188521198651869781315326690673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was just the clothes that was there.","start":4196529,"end":4198640,"confidence":0.7447793499999999511373971472494304180145263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, other people had been worn.","start":4200525,"end":4202362,"confidence":0.672688799999999975653963701915927231311798095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And would you say the clothes were, um, hygienic in any way?","start":4207825,"end":4210993,"confidence":0.85367954000000001446579744879272766411304473876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, uh, they weren't.","start":4211930,"end":4213627,"confidence":0.5850621499999999475249978786450810730457305908203125},{"sentiment":"POSITIVE","speaker":"A","text":"They were all right.","start":4213708,"end":4214241,"confidence":0.4919181200000000142580347528564743697643280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"They were all the same.","start":4218017,"end":4219525,"confidence":0.6424864500000000422375023845233954489231109619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"That was the thing.","start":4220789,"end":4222702,"confidence":0.670701100000000050016524255624972283840179443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"They were all the same.","start":4224259,"end":4225134,"confidence":0.6424864500000000422375023845233954489231109619140625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":4225540,"end":4228188,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what was, um, the food like at the assessment centre?","start":4228643,"end":4231845,"confidence":0.8568738000000000187839077625540085136890411376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"As far as I know, Anne used to work in the kitchen doing the dishes and that.","start":4234694,"end":4238888,"confidence":0.9024868600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And was she able to contact your family freely?","start":4245202,"end":4247281,"confidence":0.829903199999999952041207507136277854442596435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it accessible to you?","start":4247474,"end":4249134,"confidence":0.8847816600000000253345433520735241472721099853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, not really.","start":4252610,"end":4253404,"confidence":0.5927312000000000136168409881065599620342254638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I'd sat there waiting for my family to come and visit me and they never came.","start":4254555,"end":4257569,"confidence":0.61306154999999995514059492052183486521244049072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends.","start":4259099,"end":4265888,"confidence":0.85981359999999995569197608347167260944843292236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I got a job when I was out.","start":4266800,"end":4269249,"confidence":0.565529469999999978568894221098162233829498291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out.","start":4269346,"end":4282117,"confidence":0.61385739999999999749746848465292714536190032958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So that took me go up now, Amy.","start":4283114,"end":4284646,"confidence":0.66119795999999997349050318007357418537139892578125},{"sentiment":"NEGATIVE","speaker":"B","text":"So is there anything\u2014 so I just put that, um, he was unable to contact your family, um, and when you\u2014 and when you did, you would sit waiting for them and they wouldn't\u2014 they never came.","start":4285467,"end":4295365,"confidence":0.498293880000000022345574279825086705386638641357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So you then got, um, work on a weekend, which was\u2014 which was then the reason as to why you was able to leave early, right?","start":4295445,"end":4304420,"confidence":0.90802430000000000642756958768586628139019012451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the others\u2014 how did staff and other children generally treat you while you were at Cardross Centre?","start":4314138,"end":4320505,"confidence":0.89411885000000002055031700365361757576465606689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, all right, apart from this woman I didn't really like, she didn't like me.","start":4321214,"end":4324772,"confidence":0.6976818000000000186133775059715844690799713134765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if she liked me or I didn't like her, I don't know.","start":4325014,"end":4329137,"confidence":0.52732250000000002732036818997585214674472808837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Is this another child or a staff member?","start":4329218,"end":4331336,"confidence":0.78411233000000002402174459348316304385662078857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, a staff member.","start":4331546,"end":4332758,"confidence":0.648755799999999993588062352500855922698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"She didn't\u2014 we get 4 flags a day and every day she was on she stroked my 4 flags.","start":4333017,"end":4338318,"confidence":0.76064246999999995946240005650906823575496673583984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, I was cheeky.","start":4339947,"end":4342127,"confidence":0.71090489999999995074375647163833491504192352294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, would you just repeat that again for me please, Theresa?","start":4342853,"end":4346970,"confidence":0.67488159999999997040731614106334745883941650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I think I was cheeky to her, or she would annoy me, or I would annoy her, and vice versa.","start":4348181,"end":4354994,"confidence":0.63294689999999997898072479074471630156040191650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"So then she would just stop my fags.","start":4355139,"end":4358335,"confidence":0.57354515999999999831260311111691407859325408935546875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I would just get into the office and get a fag after the teacher.","start":4359319,"end":4363675,"confidence":0.646761600000000047572257244610227644443511962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Or their manager, whatever.","start":4366082,"end":4367580,"confidence":0.6886782000000000181216819328255951404571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"So, who would take my\u2014 and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff?","start":4367629,"end":4389534,"confidence":0.87187139999999996309298921914887614548206329345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And did it follow any punishments or isolation or unsafe arrangements?","start":4390019,"end":4393963,"confidence":0.64287704000000001069992094926419667899608612060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, the punishment would be stroke your fag.","start":4394140,"end":4396723,"confidence":0.85855055000000002340954097235226072371006011962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, what else would they do?","start":4397493,"end":4399049,"confidence":0.61498134999999998218100927260820753872394561767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"You wouldn't get your weekends at home either.","start":4399739,"end":4403525,"confidence":0.50543665999999998206249074428342282772064208984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag?","start":4404632,"end":4410600,"confidence":0.76539122999999997798425965811475180089473724365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4411451,"end":4411467,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEGATIVE","speaker":"B","text":"As in steal your cigarettes?","start":4412189,"end":4413472,"confidence":0.51764909999999997314290567373973317444324493408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"They don't take it, no, they wouldn't give you fags.","start":4414098,"end":4416103,"confidence":0.64610445000000005233431465967441909015178680419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh.","start":4416665,"end":4416825,"confidence":0.54432963999999994797462932183407247066497802734375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was a punishment, but that only made me worse.","start":4423001,"end":4425300,"confidence":0.97352695000000000202788896785932593047618865966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you only go 4 times a day?","start":4427330,"end":4428839,"confidence":0.87776379999999998293702674345695413649082183837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So I suffered it for a gadroo half every day.","start":4429293,"end":4433220,"confidence":0.8090602000000000071366912379744462668895721435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So you only got 4 a day.","start":4435974,"end":4437297,"confidence":0.728307370000000009468976713833399116992950439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was isolation used as punishment at all?","start":4438526,"end":4441154,"confidence":0.580717499999999997584154698415659368038177490234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I'd just been put in that room.","start":4443563,"end":4444965,"confidence":0.55481420000000003511786417220719158649444580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was on my isolation ago.","start":4445064,"end":4446894,"confidence":0.7763771999999999895436531005543656647205352783203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Is that when you was put in the room and they threatened to take your clothes off?","start":4454994,"end":4457437,"confidence":0.618761099999999952814278003643266856670379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4458048,"end":4458080,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's going to be difficult to answer and also to ask this question, Theresa.","start":4472110,"end":4476481,"confidence":0.5809248000000000189402271644212305545806884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"However, was they\u2014 did they ever actually take your clothes off at any point?","start":4476641,"end":4481447,"confidence":0.79922013999999996780587707689846865832805633544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":4481994,"end":4482014,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"When you was in that room?","start":4482014,"end":4483178,"confidence":0.85791640000000002341806748518138192594051361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4483421,"end":4483809,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, no problem.","start":4484602,"end":4489859,"confidence":0.4992580699999999982452436597668565809726715087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I wouldn't know it.","start":4490037,"end":4492225,"confidence":0.52978170000000002204387783422134816646575927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for Cardross, for the first time of you being there, did you experience\u2014 did you suffer from any abuse, neglect, or any harmful actions?","start":4492533,"end":4521133,"confidence":0.5835385299999999997311306287883780896663665771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":4523488,"end":4524713,"confidence":0.62718269999999998187689698170288465917110443115234375},{"sentiment":"POSITIVE","speaker":"A","text":"The headmaster was really good to me, I didn't want to get sent to him.","start":4526570,"end":4531710,"confidence":0.51286149999999997017852138014859519898891448974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4532570,"end":4533557,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"It wasn't a rotten wee man or anything like that, do you know what I mean?","start":4533897,"end":4536617,"confidence":0.5326573999999999475818412975058890879154205322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"But I think that's how I went into him because I knew he would be eating my fag.","start":4537945,"end":4542444,"confidence":0.70599380000000000467963445771601982414722442626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"So I'd get a punishment, he'd stop fagging in again, he would give me a fag.","start":4550470,"end":4554750,"confidence":0.62569520000000000692352841724641621112823486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I think it was just to calm me down or whatever, you know what I mean?","start":4555540,"end":4558650,"confidence":0.75690055000000000529070121046970598399639129638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, more than likely it seems.","start":4559020,"end":4561010,"confidence":0.68607103999999996535308355305460281670093536376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, just to calm me down a wee bit.","start":4561160,"end":4562850,"confidence":0.68124989999999996381774280962417833507061004638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so just going back from what you said previously, so I'm just looking over, so Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off?","start":4564880,"end":4596309,"confidence":0.8290614499999999775781134303542785346508026123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, the room I was in, I think my roommates would have heard them.","start":4596775,"end":4601639,"confidence":0.76376085999999998588094740625820122659206390380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Saying that to me.","start":4602061,"end":4602808,"confidence":0.79231660000000003751807753360481001436710357666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, hold on, because it was a room next to it.","start":4603311,"end":4607550,"confidence":0.8294116000000000266112465396872721612453460693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I don't know, it might have happened to other people as well.","start":4610785,"end":4612970,"confidence":0.77755940000000001166569063570932485163211822509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":4613085,"end":4613659,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in?","start":4645892,"end":4660897,"confidence":0.8537535000000000540154587724828161299228668212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I would, I would volunteer, but because that's all we had to do.","start":4661492,"end":4666365,"confidence":0.50564620000000004562679123409907333552837371826171875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, okay, that's fine.","start":4666980,"end":4668114,"confidence":0.74913602999999995279978293183376081287860870361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've then got Sarah's posh after, and that was a couple of months later.","start":4668227,"end":4675113,"confidence":0.8020304400000000111248255052487365901470184326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4675324,"end":4675858,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then I've got Rosanna Lucas.","start":4676959,"end":4678708,"confidence":0.853627860000000016071908248704858124256134033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"1994.","start":4681250,"end":4682000,"confidence":0.6378101000000000464495997221092693507671356201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Does that sound about right to you?","start":4682000,"end":4685690,"confidence":0.77429026000000000795608912085299380123615264892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I never said that.","start":4686320,"end":4688320,"confidence":0.60521429999999998283755076045054011046886444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I asked her before that.","start":4688320,"end":4689710,"confidence":0.76005040000000001487734380134497769176959991455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"She went, did you take your clothes off?","start":4691480,"end":4693140,"confidence":0.8553979000000000443293401986011303961277008056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went, no, she never asked me that.","start":4693140,"end":4696370,"confidence":0.68715139999999996778257127516553737223148345947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"She's listening in, but she's obviously shocked with some of the things I'm saying.","start":4699240,"end":4704800,"confidence":0.52587837000000003939703674404881894588470458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":4704800,"end":4705660,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"You know, I mean, because I've obviously failed them.","start":4705660,"end":4707820,"confidence":0.86660570000000003432205630815587937831878662109375},{"sentiment":"POSITIVE","speaker":"A","text":"Maybe not as much, but I felt good, you know what I mean?","start":4708090,"end":4712670,"confidence":0.89980669999999995933848140339250676333904266357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":4712670,"end":4713590,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Obviously affected me through the years, you know what I mean?","start":4714210,"end":4718930,"confidence":0.492050680000000018043948557533440180122852325439453125},{"sentiment":"POSITIVE","speaker":"B","text":"Of course, yeah.","start":4718930,"end":4719710,"confidence":0.47401830000000000353566065314225852489471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct?","start":4719710,"end":4726420,"confidence":0.851730349999999969412556310999207198619842529296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, yes.","start":4726610,"end":4727510,"confidence":0.8412497599999999575715037281042896211147308349609375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":4727510,"end":4728170,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement.","start":4728170,"end":4737570,"confidence":0.800421660000000034784761737682856619358062744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember at the beginning when we started talking about Balnakrieg, you mentioned that you kept getting caught for absconding, do you know, for running away?","start":4738383,"end":4746606,"confidence":0.5074711400000000427468194175162352621555328369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you try to remember at least one of the times you ran away and what the reasons for running away?","start":4748250,"end":4753651,"confidence":0.764480049999999966559016684186644852161407470703125},{"sentiment":"NEGATIVE","speaker":"A","text":"That day that I get slapped for that teacher?","start":4754310,"end":4756721,"confidence":0.7139944000000000290384605250437743961811065673828125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, in Cardross Park, Balnakrieg.","start":4761669,"end":4765085,"confidence":0.8018380400000000296500957119860686361789703369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, in Cardross Park.","start":4765167,"end":4765951,"confidence":0.82057510000000000172093450601096265017986297607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Fact, oh, I don't know, I was in the hospital, I just said I'm going away.","start":4766350,"end":4771055,"confidence":0.67398469999999999213713408607873134315013885498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I never said I was going away.","start":4773374,"end":4774782,"confidence":0.67971395999999995041207512258552014827728271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer.","start":4774992,"end":4785151,"confidence":0.55982924000000000575028025195933878421783447265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me.","start":4786292,"end":4795794,"confidence":0.5313480999999999898619762461748905479907989501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging.","start":4796020,"end":4803596,"confidence":0.5360232000000000329720251102116890251636505126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So they would stop and tie me and once they went back in the motor, I would move again and run away again and hold on to the wire when they came out.","start":4803709,"end":4814575,"confidence":0.75598259999999994906971778618753887712955474853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"So they were beginning to get a bit lung me right in the back of the van.","start":4815484,"end":4819986,"confidence":0.72010589999999996546620195658761076629161834716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because they say they got me, do you know what I mean?","start":4820587,"end":4823170,"confidence":0.55759320000000001105178171201259829103946685791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So that would be the police in St. Barton or whatever, Cadres, whatever.","start":4824190,"end":4828832,"confidence":0.82152986999999999540023054578341543674468994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know where the police would have came from.","start":4828912,"end":4830589,"confidence":0.491371700000000022345858496919390745460987091064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they'd probably remember that, John and Anthony, whatever.","start":4831056,"end":4836062,"confidence":0.78981820000000002579554347903467714786529541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off.","start":4836337,"end":4860917,"confidence":0.86448955999999999022520569269545376300811767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And so when that night, when that incident occurred, what was happening before the staff members came in and took you away?","start":4861542,"end":4870195,"confidence":0.63105160000000004583142754199798218905925750732421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I really can't, I think they were all carrying on.","start":4871460,"end":4874510,"confidence":0.54487870000000004910845063932356424629688262939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were all carrying on?","start":4876240,"end":4877420,"confidence":0.82976543999999996525929191193426959216594696044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4877690,"end":4878240,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"As in like just doing your normal business?","start":4878240,"end":4879820,"confidence":0.77230779999999998874926632197457365691661834716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"The first time I came in, that's just when they shot up, probably.","start":4879820,"end":4883700,"confidence":0.68648790000000003974633955294848419725894927978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they'd be taking my clothes off.","start":4883700,"end":4889680,"confidence":0.7627770000000000383266751668998040258884429931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off.","start":4889980,"end":4895140,"confidence":0.6277169000000000220751417145947925746440887451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's what you're doing.","start":4895140,"end":4896820,"confidence":0.74830839999999998468638295889832079410552978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Room, and you kept opening and closing the door when you got into this room?","start":4898392,"end":4902173,"confidence":0.71318435999999996166565097155398689210414886474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was that kind of\u2014 okay, so he was opening and closing the door in like retaliation kind of manner?","start":4902237,"end":4915874,"confidence":0.81346810000000002727205128394416533410549163818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they opened it.","start":4925299,"end":4926527,"confidence":0.71088063999999995257184082220192067325115203857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So they locked the door first and then they opened it?","start":4927254,"end":4931178,"confidence":0.741828200000000048675019570509903132915496826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They're doing it because they're going to stroke you.","start":4931437,"end":4933084,"confidence":0.56561709999999998377262500071083195507526397705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So after they locked\u2014 so did they, um, try to get you to take your clothes off before they locked the door?","start":4936404,"end":4942121,"confidence":0.80648470000000005430962346508749760687351226806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, they just said that they would come in and take my clothes off.","start":4942687,"end":4945247,"confidence":0.5600078699999999631842229064204730093479156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said no, you don't know.","start":4945378,"end":4946633,"confidence":0.58065646999999998012498281241278164088726043701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's exactly that.","start":4947351,"end":4948313,"confidence":0.6148985000000000145092826642212457954883575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was greeting him to Auntie Janine, but because I was too\u2014 I was, wow, what do you want to take my clothes off for?","start":4954938,"end":4960718,"confidence":0.624584000000000028052227207808755338191986083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know what I mean?","start":4961520,"end":4962134,"confidence":0.74010830000000005224336518949712626636028289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I wasn't too sure.","start":4962182,"end":4962877,"confidence":0.662272039999999950765641187899746000766754150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it is a peculiar thing to ask a child.","start":4963476,"end":4966822,"confidence":0.5804278000000000492519802719471044838428497314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I know.","start":4967113,"end":4967452,"confidence":0.51317219999999996726813833447522483766078948974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember anything what happened after this?","start":4975546,"end":4977825,"confidence":0.89226700000000003232258904972695745527744293212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"So after the asked you to take your clothes off, and obviously you told them no.","start":4977924,"end":4982787,"confidence":0.57612264000000001917811687235371209681034088134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anything follow up from that?","start":4983608,"end":4985203,"confidence":0.866261900000000029109514798619784414768218994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, I think they put me back into my room.","start":4985767,"end":4992008,"confidence":0.71147020000000005257589918983285315334796905517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"What, after a couple of hours of isolation?","start":4996930,"end":4998999,"confidence":0.7730809499999999889752189119462855160236358642578125},{"sentiment":"POSITIVE","speaker":"A","text":"Aye, and I'd calmed down a wee bit.","start":5001255,"end":5002981,"confidence":0.5021427000000000528956434209248982369899749755859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Because I was stressed over things.","start":5005702,"end":5007561,"confidence":0.79562129999999997576054511227994225919246673583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And how often did this happen?","start":5020578,"end":5022668,"confidence":0.75540554999999998120330246820230968296527862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Over what time period?","start":5023095,"end":5024525,"confidence":0.85286779999999995371950944900163449347019195556640625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it change or become worse?","start":5024591,"end":5026299,"confidence":0.6619610000000000216147100218222476541996002197265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, it came\u2014 we ended up with nothing.","start":5028440,"end":5030989,"confidence":0.542533460000000022915855879546143114566802978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel.","start":5031845,"end":5040333,"confidence":0.79628589999999999093915903358720242977142333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"You did 20 hats and you did a flannel?","start":5042721,"end":5045206,"confidence":0.74430300000000004789768581758835352957248687744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"A jumper for a man.","start":5046674,"end":5047851,"confidence":0.74065535999999998484355501204845495522022247314453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Jumper, sorry.","start":5048142,"end":5048836,"confidence":0.57931023999999997631249470941838808357715606689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":5049255,"end":5049432,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"A","text":"I was a good knitter.","start":5050255,"end":5053732,"confidence":0.59493004999999998805293444092967547476291656494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"So they say, she's got a talent there somewhere, but she just no use it.","start":5054444,"end":5058250,"confidence":0.54782390000000003027480488526634871959686279296875},{"sentiment":"NEGATIVE","speaker":"B","text":"So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that?","start":5075587,"end":5089036,"confidence":0.62965952999999996730906559605500660836696624755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was probably\u2014 Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car.","start":5089149,"end":5103107,"confidence":0.52073080000000004918803142572869546711444854736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I tell all the lassies, he's run right into my cousin's.","start":5103500,"end":5105954,"confidence":0.635916799999999948767026580753736197948455810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"They says, what for?","start":5107529,"end":5108298,"confidence":0.6819436599999999515375748160295188426971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, I don't know.","start":5108429,"end":5109001,"confidence":0.63914780000000004367421979623031802475452423095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, I still run you in.","start":5109164,"end":5110538,"confidence":0.757080100000000033588776204851455986499786376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"What immediate effects did you experience?","start":5113260,"end":5115773,"confidence":0.8302849500000000215749196286196820437908172607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean?","start":5115999,"end":5125114,"confidence":0.8645954000000000139181111080688424408435821533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I said, he's not allowed to do that, see me.","start":5125259,"end":5128237,"confidence":0.61959489999999994847001971720601432025432586669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you experiencing any fear or shame when, um, when they were\u2014 well, I mean, actually been told this, the governors the next day.","start":5128978,"end":5138496,"confidence":0.64501249999999998863131622783839702606201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I told them about it just because I was stressed, but he always gave me a fag to calm me down.","start":5141591,"end":5147377,"confidence":0.58574545000000000083417717178235761821269989013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"But you see, as he went, he went, they wouldn't have took their clothes off.","start":5150460,"end":5153746,"confidence":0.72894585000000000629682972430600784718990325927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"They probably just did that to calm me down.","start":5153957,"end":5155884,"confidence":0.7482073000000000195797156266053207218647003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So there was nothing there, went to that.","start":5158782,"end":5161421,"confidence":0.734921799999999958430407787091098725795745849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I think I had had to drink a I wouldn't enter the office very often.","start":5161568,"end":5165544,"confidence":0.59348255000000005310312189976684749126434326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you experience any sleeping problems whilst you was at Cartridge?","start":5168165,"end":5172643,"confidence":0.75901140000000000274127387456246651709079742431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, there was a spider.","start":5174586,"end":5175552,"confidence":0.6926797000000000092967411546851508319377899169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, in fact, do you know what, that was her.","start":5175713,"end":5177402,"confidence":0.76214879999999995963122501052566803991794586181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a spider that was in the room.","start":5177515,"end":5179188,"confidence":0.7011403400000000285530177279724739491939544677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"A spider?","start":5179591,"end":5180234,"confidence":0.78971785000000005450004891827120445668697357177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"A spider was in the room.","start":5180636,"end":5181747,"confidence":0.686474299999999981736209520022384822368621826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They wouldn't come in and get her.","start":5181843,"end":5182969,"confidence":0.55276000000000002909672502937610261142253875732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They wouldn't come in and get her?","start":5183883,"end":5184864,"confidence":0.6699578999999999950887286104261875152587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, they were probably feetsie, I know.","start":5185331,"end":5186844,"confidence":0.6409086999999999978427922542323358356952667236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"So, um, I'm scared of vipers, spiders now.","start":5189661,"end":5192554,"confidence":0.84944015999999999966263430906110443174839019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anyone else, uh, did anyone witness this and know about it or experience something similar?","start":5217813,"end":5223700,"confidence":0.855551240000000046137529352563433349132537841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, they may have experienced something like, I don't know.","start":5224632,"end":5228439,"confidence":0.71536109999999997199893186916597187519073486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was a few of them put in that room, mate, enough at one point, but I don't know.","start":5236178,"end":5241364,"confidence":0.75190604000000005324721996657899580895900726318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Then happened to the money, I don't know.","start":5242003,"end":5244179,"confidence":0.62397223999999995580623135538189671933650970458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"It just frightened me when that was over.","start":5247600,"end":5249481,"confidence":0.92538120000000001486029077568673528730869293212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you tell anyone or try to get help?","start":5265531,"end":5267634,"confidence":0.80389549999999998508570797639549709856510162353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, as if you didn't drink the whole fist in the morning.","start":5270040,"end":5273057,"confidence":0.6002172999999999536413497480680234730243682861328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And who did you speak to?","start":5278082,"end":5279763,"confidence":0.81572549999999999226218960757250897586345672607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"The man that owned the place.","start":5280269,"end":5281493,"confidence":0.61495350000000004175859658062108792364597320556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what response did you receive?","start":5287056,"end":5288431,"confidence":0.82664729999999997378523630686686374247074127197265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, he was a bit nasty.","start":5292459,"end":5293449,"confidence":0.896841699999999963921482049045152962207794189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was all been a case 'You alright?' and that.","start":5293532,"end":5296619,"confidence":0.80487819999999998810125134696136228740215301513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Then he gave me a fag and I was alright.","start":5297025,"end":5299563,"confidence":0.576124969999999958503167363232932984828948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one.","start":5305862,"end":5312816,"confidence":0.62557256000000005524697144210222177207469940185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was brand new, but I used to go to school and his daughter was there as well.","start":5312864,"end":5317913,"confidence":0.75823753999999998764991460120654664933681488037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I'm just trying to remember, I'm trying to think of his name.","start":5320004,"end":5322488,"confidence":0.7682050000000000267164068645797669887542724609375},{"sentiment":"POSITIVE","speaker":"A","text":"He was so often nice.","start":5324084,"end":5325338,"confidence":0.82090472999999997139042307026102207601070404052734375},{"sentiment":"POSITIVE","speaker":"A","text":"It was nice enough, you know what I mean?","start":5325451,"end":5327509,"confidence":0.8883017300000000116000364869250915944576263427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5328265,"end":5328522,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just can't remember his name.","start":5329133,"end":5331902,"confidence":0.63902029999999998555182401105412282049655914306640625},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":5333264,"end":5334334,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"POSITIVE","speaker":"A","text":"But he was all right.","start":5338202,"end":5339285,"confidence":0.496966100000000021719159803978982381522655487060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"He never was neither bad or anything like that to me.","start":5339883,"end":5344006,"confidence":0.694691900000000028825297704315744340419769287109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that was good to hear.","start":5344750,"end":5346561,"confidence":0.97833245999999995934359731108997948467731475830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just phoned the paper up.","start":5350631,"end":5360007,"confidence":0.589836800000000049948312152992002665996551513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know who got that to come in, but they got that psychologist and I just phoned the paper up.","start":5361904,"end":5370700,"confidence":0.6092276599999999486811930182739160954952239990234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I said, I'm no, eh, right, no, that rubbish.","start":5370781,"end":5374668,"confidence":0.60315010000000002232667384305386804044246673583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't know half of the things it was asking me, do you know what I mean?","start":5374940,"end":5380060,"confidence":0.537447400000000019559820430004037916660308837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just to see that\u2014 I says, I'm not answering your questions.","start":5381900,"end":5386820,"confidence":0.67930389999999996053503537041251547634601593017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would I do when I went to a party.","start":5386820,"end":5395680,"confidence":0.69372290000000003118429958703927695751190185546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, I'm not allowed to go to a party.","start":5395680,"end":5397320,"confidence":0.83148279999999996636717014553141780197620391845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5397480,"end":5398580,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So how can I answer it, do you know what I mean?","start":5398580,"end":5400360,"confidence":0.7094065000000000509317032992839813232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, I thought they were going to put my nan in a bin because of my mum.","start":5400360,"end":5404180,"confidence":0.845590599999999970037833918468095362186431884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"So, um, you know what I mean?","start":5406170,"end":5407390,"confidence":0.78924114000000000768153540775529108941555023193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"I was like, no.","start":5407390,"end":5408860,"confidence":0.54545399999999999440802866956801153719425201416015625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, you can't answer something what you don't know the answer to, do you really?","start":5409090,"end":5412010,"confidence":0.62098649999999999682387397115235216915607452392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, aye.","start":5412050,"end":5413070,"confidence":0.65534389999999997922230932090315036475658416748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Of course.","start":5413070,"end":5414850,"confidence":0.5551795999999999953189444568124599754810333251953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place.","start":5414850,"end":5421390,"confidence":0.8383128600000000485437112729414366185665130615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, I remember that about hospital or something.","start":5422450,"end":5424150,"confidence":0.81896584999999999521236304644844494760036468505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":5424150,"end":5424930,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got\u2014 you know what I mean?","start":5424930,"end":5425680,"confidence":0.79335283999999994808405290314112789928913116455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5426030,"end":5426470,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others?","start":5449699,"end":5458419,"confidence":0.9140935999999999506115955227869562804698944091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"They must have been nice to me, but some of them weren't there.","start":5465216,"end":5471312,"confidence":0.51432389999999994500967659405432641506195068359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway.","start":5471749,"end":5479339,"confidence":0.898434940000000015203340808511711657047271728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd just run away in there to get the poor They get the police to bring you back.","start":5481614,"end":5493888,"confidence":0.49696656999999999637651626471779309213161468505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":5494261,"end":5494390,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5495086,"end":5496867,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So that concludes the questions in relation to your first placement at Cardross Park.","start":5497499,"end":5503309,"confidence":0.92249787000000005310340611686115153133869171142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"The next one will be for the Rye Hill Hostel in Dunoon.","start":5504597,"end":5507286,"confidence":0.9422762000000000082167161963297985494136810302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember you saying that you don't fully remember this placement, so just try to answer each question as you can.","start":5508832,"end":5515482,"confidence":0.78371995999999999327201294363476336002349853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think we went to school there.","start":5515546,"end":5517196,"confidence":0.87500540000000004425828592502512037754058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"You think you went to school there?","start":5518069,"end":5519069,"confidence":0.79833370000000003496865019769757054746150970458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Aye, so I think it was run by the Christians, and they were taking me to the church, and my mum phoned up and she said no, she needs to go to chapel.","start":5519456,"end":5532092,"confidence":0.575702900000000017399770513293333351612091064453125},{"sentiment":"NEGATIVE","speaker":"A","text":"So the lady was said to take me to chapel, She says, oh, Mum, I don't like me going to chapel.","start":5532833,"end":5539285,"confidence":0.77945200000000003370814738445915281772613525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, well, I'm a Catholic, so I'm going to chapel.","start":5539398,"end":5543158,"confidence":0.85657923999999996400589452605345286428928375244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I ended up\u2014 I went to the church.","start":5544739,"end":5546414,"confidence":0.85349715000000003772839818338979966938495635986328125},{"sentiment":"NEGATIVE","speaker":"A","text":"The woman was like, she says, if my man finds out, he'll not be happy.","start":5548100,"end":5553018,"confidence":0.61959213000000001869693733169697225093841552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so it was Rye Hill Hospital.","start":5554337,"end":5559698,"confidence":0.828635699999999975062792145763523876667022705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember the location?","start":5562184,"end":5563024,"confidence":0.85254054999999995256843021707027219235897064208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Dundee, was it?","start":5564528,"end":5566600,"confidence":0.84000576000000004572854095385991968214511871337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was that Dundee?","start":5569158,"end":5569967,"confidence":0.8779915000000000357971430275938473641872406005859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":5571325,"end":5571341,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, Dundee, Dunoon.","start":5571390,"end":5573386,"confidence":0.75830096000000002387508857282227836549282073974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, I went out to school there.","start":5574287,"end":5576316,"confidence":0.83098006000000002035932311628130264580249786376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember how old you were when you went to there?","start":5576718,"end":5578843,"confidence":0.89051950000000001939071125889313407242298126220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry.","start":5578892,"end":5579133,"confidence":0.50921240000000000947011358221061527729034423828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, wait a minute.","start":5579198,"end":5580276,"confidence":0.656188400000000005007905201637186110019683837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there.","start":5582206,"end":5587704,"confidence":0.86510450000000005399414249041001312434673309326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair.","start":5588368,"end":5598733,"confidence":0.66300020000000003950191285184700973331928253173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"What type of setting was it at Ryhill?","start":5600766,"end":5603119,"confidence":0.91209949999999995196020563525962643325328826904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know, I can't even mind much of that, that one.","start":5605904,"end":5609021,"confidence":0.556569300000000044548187361215241253376007080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't think I was in that long.","start":5609069,"end":5610409,"confidence":0.6343625999999999987011278790305368602275848388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"You don't think you was in there long?","start":5611233,"end":5612186,"confidence":0.687147139999999989612433637375943362712860107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":5612622,"end":5613606,"confidence":0.62718269999999998187689698170288465917110443115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if that's when my sister never got married or mine or whatever.","start":5616593,"end":5623950,"confidence":0.51858789999999999054125510156154632568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh, what we have is that you went to, uh, Ryhill.","start":5625091,"end":5627822,"confidence":0.8695912999999999559719299213611520826816558837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months.","start":5628303,"end":5638424,"confidence":0.88843320000000003400231207706383429467678070068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there?","start":5638520,"end":5649071,"confidence":0.87454902999999994950286463790689595043659210205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember much about that one.","start":5649536,"end":5651094,"confidence":0.638196769999999968803194860811345279216766357421875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":5651286,"end":5652555,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Remember, these questions are all in relation to Rye Hospital.","start":5653133,"end":5655975,"confidence":0.84449410000000002529674247853108681738376617431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"If you can't remember, you can't remember.","start":5656244,"end":5658030,"confidence":0.494715999999999989089616292403661645948886871337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Don't worry too much.","start":5658271,"end":5660037,"confidence":0.710710469999999983059524311101995408535003662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel?","start":5668322,"end":5674272,"confidence":0.89895069999999999144080220503383316099643707275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was, sorry, going to school, getting up to school.","start":5685702,"end":5688867,"confidence":0.498021600000000008723333166926749981939792633056640625},{"sentiment":"NEGATIVE","speaker":"A","text":"Now I can't even mean\u2014 I can't even remember the surroundings of the rooms that I'm at.","start":5691027,"end":5695588,"confidence":0.73664859999999998674269363618805073201656341552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"With the situation, whether I just kind of get that through my head.","start":5696380,"end":5700480,"confidence":0.84517629999999999146353957257815636694431304931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I might come in here, but it's just not appealing enough.","start":5700910,"end":5704570,"confidence":0.92454709999999995506669847600278444588184356689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think if that much happened, I think I could write a book, you know what I mean?","start":5705630,"end":5713310,"confidence":0.60725134999999996754382891595014370977878570556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5713310,"end":5714570,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"So you just can't, you can't remember the surroundings?","start":5714570,"end":5716400,"confidence":0.67344539999999997181845401428290642797946929931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just can't remember that one.","start":5716470,"end":5718250,"confidence":0.58734392999999995854665257866145111620426177978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's obviously\u2014 Do you remember how the staff and the other children treated you when you was here?","start":5718250,"end":5723830,"confidence":0.7709110999999999602749767291243188083171844482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't even That's fine.","start":5723830,"end":5728653,"confidence":0.477461729999999973106383777121664024889469146728515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations?","start":5730637,"end":5743763,"confidence":0.66044795999999994506879374966956675052642822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I know, you know, I can't even mind that much yet at all.","start":5746057,"end":5749570,"confidence":0.51030344000000005255657242742017842829227447509765625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5750005,"end":5750794,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So you I don't really know how long I was in there, so I don't really know.","start":5751213,"end":5755622,"confidence":0.6139020299999999874529521548538468778133392333984375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5760157,"end":5766015,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It must have been all right in that place for me, but I don't think that was a long-term place.","start":5771869,"end":5779172,"confidence":0.6281790000000000429025703851948492228984832763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":5779534,"end":5779936,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine.","start":5786652,"end":5800347,"confidence":0.708617700000000017013235265039838850498199462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you suffer any immediate effects, um, during your time at Ryhill Hospital?","start":5809097,"end":5813948,"confidence":0.74504775000000000861888338477001525461673736572265625},{"sentiment":"NEGATIVE","speaker":"B","text":"So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour?","start":5813996,"end":5821881,"confidence":0.724517599999999983850784701644442975521087646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember that one, honestly.","start":5822106,"end":5825165,"confidence":0.553029299999999945924855637713335454463958740234375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5825760,"end":5826179,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"It's just a total blank.","start":5832210,"end":5833644,"confidence":0.625567399999999995685584508464671671390533447265625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5834273,"end":5834740,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I know I was in somewhere up there, but I just can't\u2014 I mean, getting out to the school, and one time there was an incident in the school.","start":5834853,"end":5843457,"confidence":0.65219609999999994531805214137420989573001861572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember what happened, but I think the police came or something like that.","start":5843538,"end":5847485,"confidence":0.72549059999999998549213842125027440488338470458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I can mind of that, but that's all I can mind of at the moment.","start":5847888,"end":5850966,"confidence":0.70796720000000001871143240350647829473018646240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was somebody's birthday or something like that, and I think we probably ignored that.","start":5857568,"end":5861759,"confidence":0.49319062000000002399247023276984691619873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was someone else.","start":5861856,"end":5862924,"confidence":0.76268919999999995606998481889604590833187103271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"But for anything else, I can't even mind that actually staying in that place.","start":5873827,"end":5879280,"confidence":0.4740246200000000076357764555723406374454498291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, it's just a total blank.","start":5879924,"end":5882079,"confidence":0.559970199999999973528019836521707475185394287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":5883363,"end":5884933,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine, don't worry.","start":5885824,"end":5888446,"confidence":0.7870225299999999979405629346729256212711334228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that.","start":5889980,"end":5898656,"confidence":0.52473855000000002579696456450619734823703765869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So obviously if you can't remember, and you\u2014 that's you answering to the best of your ability and being as honest as possible, so don't worry about it.","start":5898753,"end":5908115,"confidence":0.68543315000000004655333896153024397790431976318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again.","start":5908182,"end":5924506,"confidence":0.92443675000000002928146614067372865974903106689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So one second.","start":5925831,"end":5929223,"confidence":0.68523169999999999912887460595811717212200164794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to that place, I've only been in that a night, and I went back to Cardross Park.","start":5931673,"end":5937013,"confidence":0.75543780000000004815063903151894919574260711669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because I've went to the Cardross Park.","start":5939118,"end":5942024,"confidence":0.66641855000000005393445690060616470873355865478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's all I can remember much about it.","start":5942653,"end":5944913,"confidence":0.8208201999999999998181010596454143524169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"From what we got on file is that you was, um, that you entered Cardross Park on June 10th, 1978, and it was until\u2014 it was till the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right?","start":5949220,"end":5967455,"confidence":0.92319125000000001879385536085464991629123687744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Right.","start":5967519,"end":5967906,"confidence":0.56647502999999999051539134597987867891788482666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I think I was only in there a week, maybe, at the most.","start":5967986,"end":5972655,"confidence":0.84614250000000001961097950697876513004302978515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know how long I was in there, um, because I just don't seem to mind the place.","start":5972751,"end":5978959,"confidence":0.71065617000000003145032678730785846710205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, do you remember?","start":5979586,"end":5981341,"confidence":0.80267020000000000035100811146548949182033538818359375},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even mind that one for some reason.","start":5981502,"end":5984016,"confidence":0.69115340000000002884661398638854734599590301513671875},{"sentiment":"POSITIVE","speaker":"B","text":"It's okay, don't worry about it.","start":5984096,"end":5986207,"confidence":0.6812833499999999542495743298786692321300506591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"So this is the next following questions again.","start":5986255,"end":5988978,"confidence":0.87233989999999994591206586846965365111827850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Are in relation to your second admission into Cardross Park.","start":5990019,"end":5997118,"confidence":0.92652599999999996072119756718166172504425048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you recall how long you were there for in your second admission to Cardross?","start":6001495,"end":6005616,"confidence":0.93651443999999994804994685182464309036731719970703125},{"sentiment":"POSITIVE","speaker":"A","text":"A couple of years, because you were only supposed to be there for 6 weeks, but they says I was that good that they kept me.","start":6005986,"end":6015124,"confidence":0.60756003999999996789682654707576148211956024169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And let me go to school.","start":6016999,"end":6018303,"confidence":0.7013030000000000097060137704829685389995574951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"You were supposed to be there for 6 weeks, but what happened?","start":6019317,"end":6021345,"confidence":0.5129213299999999531308958466979674994945526123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry, they kept me because\u2014 and let me go to school.","start":6021409,"end":6024832,"confidence":0.62570669999999994903561173487105406820774078369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm now at an all-girls school in Dunbarton.","start":6025647,"end":6029447,"confidence":0.92525310000000005050679874329944141209125518798828125},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":6034681,"end":6035208,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"In a few sentences, what was ordinary day life like?","start":6035357,"end":6039762,"confidence":0.87568129999999999579785026071476750075817108154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"On your second admission to Cardwell Park Assessment Centre?","start":6041179,"end":6044760,"confidence":0.9334843999999999919481297183665446937084197998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch.","start":6045069,"end":6064435,"confidence":0.763708199999999948204276734031736850738525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"That already had something we made, you know what I mean?","start":6066317,"end":6069480,"confidence":0.8260975999999999874745526540209539234638214111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"She was just telling\u2014 she's just gonna have to go to a training team, I think.","start":6070150,"end":6073870,"confidence":0.8580766300000000068592953539337031543254852294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think one of the women had wanted to take me home with them, but she wasn't allowed.","start":6073870,"end":6077190,"confidence":0.5477033000000000040330405681743286550045013427734375},{"sentiment":"POSITIVE","speaker":"A","text":"So I said, that wasn't that bad, you know what I mean?","start":6078410,"end":6081230,"confidence":0.4820145399999999913376313998014666140079498291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6081230,"end":6082430,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"And this is\u2014 oh, you can't go if you're not allowed to take\u2014 but that's not allowed.","start":6082430,"end":6086990,"confidence":0.8073949000000000264520849668770097196102142333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Has him wanted to take you home?","start":6087630,"end":6088870,"confidence":0.894390000000000018332002582610584795475006103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Is he like wanted to like adopt you full time?","start":6088870,"end":6090840,"confidence":0.865019100000000040751046981313265860080718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what happened, but she was wanting to keep me in there.","start":6091190,"end":6094290,"confidence":0.8019598999999999477950041182339191436767578125},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":6096130,"end":6097440,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you, Peratory, for me.","start":6097440,"end":6099250,"confidence":0.93047559999999995827835164163843728601932525634765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Actually, you know, there was more to that with how I was angry and I couldn't talk about things, do you know what I mean?","start":6101740,"end":6109710,"confidence":0.59426659999999997818775909763644449412822723388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to keep all that in, but my uncle knew that.","start":6109950,"end":6112940,"confidence":0.7709942499999999920845539236324839293956756591796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't want them to speak about it.","start":6112940,"end":6115430,"confidence":0.70513389999999998014601487739128060638904571533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't like, because I didn't know what would happen, do you know what I mean?","start":6115700,"end":6119180,"confidence":0.85027342999999999673121919840923510491847991943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6119180,"end":6120120,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So, and my auntie says that he would have gone to jail, but it ended up, and they ended up with he died before he even went to court.","start":6120120,"end":6127890,"confidence":0.63099989999999994694235283532179892063140869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14.","start":6127890,"end":6136330,"confidence":0.71040449999999999430855268656159751117229461669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I said about him, and I says, and I says, she tellt me nothin'.","start":6136330,"end":6140210,"confidence":0.6871150999999999786638227305957116186618804931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, I blame her, which I did.","start":6140210,"end":6142930,"confidence":0.53003940000000004939550990457064472138881683349609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I always blamed her because she never\u2014 she tellt me nothin'.","start":6142930,"end":6146500,"confidence":0.7158329500000000233939090321655385196208953857421875},{"sentiment":"NEGATIVE","speaker":"A","text":"And he would get to jail, do you know what I mean?","start":6146990,"end":6149190,"confidence":0.56506409999999995807939967562560923397541046142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And me at that age, I didn't know that.","start":6149190,"end":6151290,"confidence":0.6109598000000000528331156601780094206333160400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, tell him to\u2014 yeah, you know what I mean?","start":6151573,"end":6153967,"confidence":0.6609553999999999707171127738547511398792266845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"She was an adult and I was a wee'un.","start":6154145,"end":6156055,"confidence":0.660302460000000035478251447784714400768280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew.","start":6156734,"end":6166646,"confidence":0.86290115000000000566870994589407928287982940673828125},{"sentiment":"NEGATIVE","speaker":"A","text":"And they went, well, fuck yourself, you can tell the police if you want, but Uncle Jim's going to jail.","start":6168212,"end":6173981,"confidence":0.83032669999999997312301047713845036923885345458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, right, well, I'm not bothered, I'm the one who asked him.","start":6174061,"end":6177291,"confidence":0.7058179399999999770187741887639276683330535888671875},{"sentiment":"NEGATIVE","speaker":"A","text":"But he done it to a few in my family, so it was a\u2014 but he died before it would get to court or anything like that, then happened, you know what I mean?","start":6179800,"end":6189490,"confidence":0.62646305999999996050320305585046298801898956298828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6189770,"end":6190890,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And it was because it was my mum's brother and all that, wouldn't it have helped?","start":6190890,"end":6194660,"confidence":0.6306454500000000518156184625695459544658660888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean?","start":6195950,"end":6202870,"confidence":0.7556323400000000134468791657127439975738525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was her brother, so I don't know.","start":6202870,"end":6204490,"confidence":0.773756600000000016592593965469859540462493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre?","start":6233783,"end":6240920,"confidence":0.846729040000000043875161281903274357318878173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen.","start":6241257,"end":6252291,"confidence":0.7330313299999999809841710884938947856426239013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So it was, and I'd go to him at the weekends you know what I mean?","start":6253509,"end":6256705,"confidence":0.849699699999999946697926134220324456691741943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6260980,"end":6261190,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him.","start":6261481,"end":6266153,"confidence":0.75007809999999996986019823452807031571865081787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So that's how I kept it all quiet.","start":6267059,"end":6268579,"confidence":0.77921730000000000160298441187478601932525634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, but that\u2014 see that other place, which was the name?","start":6269360,"end":6272441,"confidence":0.83878094000000003038763907170505262911319732666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, so the one in Aberdeen, they were\u2014 I had to show them my towel, eh, that I had my period.","start":6274140,"end":6285844,"confidence":0.76191807000000000282824430541950277984142303466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"That was it.","start":6287650,"end":6288457,"confidence":0.55714523999999998604693018933176063001155853271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was another thing for back then.","start":6288554,"end":6290314,"confidence":0.8218406000000000322103232974768616259098052978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"It's just come into my head and I says, I need to show you.","start":6290362,"end":6293752,"confidence":0.57237050000000000427036184191820211708545684814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Why do I need to show you?","start":6293962,"end":6294947,"confidence":0.6023198400000000507503727931180037558078765869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"That they had put me on the pill or something.","start":6295028,"end":6297335,"confidence":0.53026309999999998723296812386251986026763916015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, in fact, I think that was that one and that one.","start":6298092,"end":6301040,"confidence":0.7886471999999999926700411378988064825534820556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but I had to show my towel anyway.","start":6301942,"end":6304116,"confidence":0.6980226000000000485812279293895699083805084228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I says, I ended up eventually done it.","start":6304197,"end":6306535,"confidence":0.66238790000000002944346988442703150212764739990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to show them it.","start":6306875,"end":6307521,"confidence":0.7217094299999999851280563234467990696430206298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, of course.","start":6315030,"end":6316591,"confidence":0.472816499999999972914110912824980914592742919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful?","start":6318104,"end":6332285,"confidence":0.53447100000000002939515297839534468948841094970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6333115,"end":6333431,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, I think that's\u2014 oh, the wee parrot, and I was saying the F word and it started saying it.","start":6334531,"end":6345658,"confidence":0.51764416999999995905312744071125052869319915771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Say that again.","start":6346276,"end":6346747,"confidence":0.67834000000000005403677505455561913549900054931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"The wee parrot, and it kept doing the stairs when I was polishing the stairs, and used to go F, F-U-C-K, to the wee parrot, and the parrot started saying it.","start":6348507,"end":6361903,"confidence":0.77115195999999996967488868904183618724346160888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I think I was a wee babbo, you know.","start":6365982,"end":6368484,"confidence":0.76998160000000004377085360829369165003299713134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"What would you say the difference\u2014 what was the difference at this placement compared to your placement at the other settings?","start":6386975,"end":6394452,"confidence":0.90561199999999997256594497230253182351589202880859375},{"sentiment":"POSITIVE","speaker":"B","text":"So this is in relation\u2014 a lot better.","start":6394598,"end":6398014,"confidence":0.8166950299999999884903445490635931491851806640625},{"sentiment":"POSITIVE","speaker":"B","text":"It was a lot better the second time around.","start":6398641,"end":6401570,"confidence":0.95439803999999994754688259490649215877056121826171875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, yes.","start":6401634,"end":6403581,"confidence":0.8412497599999999575715037281042896211147308349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is it?","start":6404450,"end":6404772,"confidence":0.71855484999999996720276840278529562056064605712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"They all knew me then.","start":6405319,"end":6406172,"confidence":0.77027599999999996072119756718166172504425048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Say that again.","start":6407400,"end":6407850,"confidence":0.67834000000000005403677505455561913549900054931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"They all knew you?","start":6410040,"end":6410966,"confidence":0.76093250000000001165290086646564304828643798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"They all knew me.","start":6411112,"end":6412022,"confidence":0.702142700000000008486722435918636620044708251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, aye.","start":6412184,"end":6412412,"confidence":0.6123007499999999492246161025832407176494598388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, I do apologise.","start":6412655,"end":6413451,"confidence":0.6926866000000000411773726227693259716033935546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I even go in with that woman I didn't like either, previous days.","start":6413630,"end":6416408,"confidence":0.84256279999999994512194234630442224442958831787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"She did it with just it.","start":6417262,"end":6418323,"confidence":0.715153200000000044411763155949302017688751220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know, I don't know what she did.","start":6418666,"end":6420037,"confidence":0.51410043000000005264382707537151873111724853515625},{"sentiment":"POSITIVE","speaker":"A","text":"I don't know what happened to us, but we were all right after that, the second time.","start":6420135,"end":6424610,"confidence":0.5644565999999999750258439235039986670017242431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"She wasn't there anymore when you went for the second time?","start":6429399,"end":6431686,"confidence":0.7638075399999999515188164878054521977901458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, maybe she was.","start":6432643,"end":6433324,"confidence":0.78825559999999994520436530365259386599063873291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet.","start":6438093,"end":6448698,"confidence":0.8988157500000000244000375460018403828144073486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge.","start":6449313,"end":6457125,"confidence":0.8779474499999999625998725605313666164875030517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So across all the placements, Theresa, who were the main people responsible?","start":6457994,"end":6464497,"confidence":0.808143999999999973482545101433061063289642333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details?","start":6465318,"end":6474074,"confidence":0.88030189999999997052526623519952408969402313232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":6475228,"end":6475469,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, you're unable to recall?","start":6476607,"end":6481018,"confidence":0.5140289700000000294721758109517395496368408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I'm trying to remember that, man.","start":6481820,"end":6484081,"confidence":0.679858269999999986765715220826677978038787841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm used to getting it, and now it's just\u2014 it's not coming to me at all.","start":6484129,"end":6489421,"confidence":0.74265170000000002570317292338586412370204925537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if I remember.","start":6489501,"end":6491442,"confidence":0.596337099999999953325868773390538990497589111328125},{"sentiment":"NEGATIVE","speaker":"A","text":"I could phone, like, you know, but I just can't even I kind of get it.","start":6491506,"end":6495229,"confidence":0.770538100000000003575451046344824135303497314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Could I get a wee break?","start":6498090,"end":6498850,"confidence":0.8525830500000000089499962996342219412326812744140625},{"sentiment":"NEGATIVE","speaker":"A","text":"You know, go to the toilet?","start":6498915,"end":6499998,"confidence":0.5278927700000000111657527668285183608531951904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":6500353,"end":6501097,"confidence":0.5765854999999999730420086052617989480495452880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll wait.","start":6501324,"end":6502407,"confidence":0.66354539999999995192325741300010122358798980712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You'll be back in about 5-10 minutes?","start":6502455,"end":6504347,"confidence":0.90532935000000003267217607572092674672603607177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":6504800,"end":6505172,"confidence":0.5765854999999999730420086052617989480495452880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll be nearly finished, so it won't be as long when I ring you the next time.","start":6505220,"end":6508118,"confidence":0.7314144399999999990313881426118314266204833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":6508199,"end":6508458,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"POSITIVE","speaker":"A","text":"All right, thanks.","start":6508766,"end":6510062,"confidence":0.58278536999999996925936329716932959854602813720703125},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you.","start":6510143,"end":6510742,"confidence":0.8529649999999999732125388618442229926586151123046875},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, you're welcome too, though.","start":6511131,"end":6512200,"confidence":0.92209386999999998213439766914234496653079986572265625}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-05 14:54:26 where `recording_id` = 3262) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data 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[B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15/08/68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, which is your email address? Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? [A 03:38]: Yes. [B 03:39]: Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother who's just— [A 05:16]: my twin. [B 05:19]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home. No. And where was your family home? What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said, take her away, I can't control her. So that's— she had schizophrenia, so that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well nor that, all that, kiddin'. My dad was an alcoholic as well. Mm-hmm. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the day that I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? [A 09:30]: Yeah. [B 09:30]: And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? 13. [A 10:09]: Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff park, was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going like, tell me do handstands. Eh, I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I said I've not got my pants on. So he said, so that was made to polish a pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, we'll try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now, you know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— the pronunciation, but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for? It seems as though you would have been in Cowder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem. Where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae mem that one. I don't know if that was the one that I ran away from. I did run away from one of them because the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 40 a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room She wouldn't have committed suicide. No, come on, my gran and that sat the tailor room through it. But so they had to tell the teachers about the women that was here. Yeah, it was not— I don't think it was a good time I had done that, dear, right enough. [B 23:52]: That's— that's— I'll just hold on one moment while I just catch up on the notes, Theresa. Right, apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff, were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abuser would say, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could thank you, do you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was— I never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine. Don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. Yeah, okay, that's fine. Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. than it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this and this now. [B 35:44]: What immediate effects did you experience? [A 35:47]: Oh, I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle, because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, that is gnaehandant. [B 41:56]: It is, unfortunately. I don't know. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardwell Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution set of questions completed for Calderhouse. We're going to now move on to Balnah Craig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? For Balmer Craig School. [A 43:27]: I went to school there, I know. I think my school was in that building. Yeah, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: Whatever you call it. [B 43:45]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balnahcraig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balnahcraig? [A 46:02]: That was— I did have a room in my cell there. I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school? [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we actually had her back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And, uh, but we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based in Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, sorry, Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? [B 51:31]: Yeah. [A 51:37]: I thought it was my birthday. Last Christmas, I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes. [A 51:48]: That was the one. I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me, you know what I mean, because I'd stuck up. They were all waiting for me at the train station, so I managed to go on the train and I was saying, bye. It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how were, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were, except, except obviously for the— Yeah. [B 54:27]: Was there any rules, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in them, do you know what I mean? Yeah, but everybody was going to be doing— but I wasn't even gonna be doing it with me anyway, do you know what I mean? So I don't know if that'd be actually abused or not. [B 56:35]: That's fine. Um, so, and that was in relation to physical abuse. And looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know, but then, puttin' the clothes within ya spoilt ya, spoilt ya up. [B 58:41]: So just to confirm, that was the teacher was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't have slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names in a canny because we stayed in a house one night and it was broken and we did a toast and egg the next day and, you know, the egg was black. [B 60:48]: Yeah. [A 60:49]: Oh my God, I said, I said, I was so hungry I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but I says the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balnacraig? [A 64:40]: Oh no, no. [B 64:41]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnah Craig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, eh, I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Turkey, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to 1. [A 69:15]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: Aha, I was placed in it. And they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt I'll be getting the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. [B 70:20]: That was the thing. They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:28]: I think I was cheeky to her, or she would annoy me, or I would annoy her, and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was a punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for a gadroo half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? Okay. No, no, no problem. [A 74:50]: No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for Cardross, for the first time of you being there, did you experience— did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over, so Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would volunteer, but because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. 1994. Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them. Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning when we started talking about Balnakrieg, you mentioned that you kept getting caught for absconding, do you know, for running away? Could you try to remember at least one of the times you ran away and what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back in the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to get a bit lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that's just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they'd be taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because they're going to stroke you. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: Oh, it came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually been told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, do you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? [B 88:48]: Yeah. [A 88:49]: I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just phoned the paper up. I don't know who got that to come in, but they got that psychologist and I just phoned the paper up. I said, I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would I do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. [A 90:14]: Sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians, and they were taking me to the church, and my mum phoned up and she said no, she needs to go to chapel. So the lady was said to take me to chapel, She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up— I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee, was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school. Now I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember that one, honestly. [B 97:05]: That's fine. [A 97:12]: It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and you— that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 10th, 1978, and it was until— it was till the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that with how I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would have gone to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, fuck yourself, you can tell the police if you want, but Uncle Jim's going to jail. I says, right, well, I'm not bothered, I'm the one who asked him. But he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— oh, the wee parrot, and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: The wee parrot, and it kept doing the stairs when I was polishing the stairs, and used to go F, F-U-C-K, to the wee parrot, and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `formatted_transcript` = [A 00:01]: Hello? [B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15/08/68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, which is your email address? Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? [A 03:38]: Yes. [B 03:39]: Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother who's just— [A 05:16]: my twin. [B 05:19]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home. No. And where was your family home? What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said, take her away, I can't control her. So that's— she had schizophrenia, so that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well nor that, all that, kiddin'. My dad was an alcoholic as well. Mm-hmm. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the day that I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? [A 09:30]: Yeah. [B 09:30]: And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? 13. [A 10:09]: Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff park, was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going like, tell me do handstands. Eh, I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I said I've not got my pants on. So he said, so that was made to polish a pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, we'll try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now, you know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— the pronunciation, but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for? It seems as though you would have been in Cowder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem. Where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae mem that one. I don't know if that was the one that I ran away from. I did run away from one of them because the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 40 a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room She wouldn't have committed suicide. No, come on, my gran and that sat the tailor room through it. But so they had to tell the teachers about the women that was here. Yeah, it was not— I don't think it was a good time I had done that, dear, right enough. [B 23:52]: That's— that's— I'll just hold on one moment while I just catch up on the notes, Theresa. Right, apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff, were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abuser would say, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could thank you, do you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was— I never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine. Don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. Yeah, okay, that's fine. Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. than it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this and this now. [B 35:44]: What immediate effects did you experience? [A 35:47]: Oh, I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle, because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, that is gnaehandant. [B 41:56]: It is, unfortunately. I don't know. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardwell Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution set of questions completed for Calderhouse. We're going to now move on to Balnah Craig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? For Balmer Craig School. [A 43:27]: I went to school there, I know. I think my school was in that building. Yeah, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: Whatever you call it. [B 43:45]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balnahcraig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balnahcraig? [A 46:02]: That was— I did have a room in my cell there. I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school? [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we actually had her back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And, uh, but we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based in Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, sorry, Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? [B 51:31]: Yeah. [A 51:37]: I thought it was my birthday. Last Christmas, I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes. [A 51:48]: That was the one. I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me, you know what I mean, because I'd stuck up. They were all waiting for me at the train station, so I managed to go on the train and I was saying, bye. It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how were, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were, except, except obviously for the— Yeah. [B 54:27]: Was there any rules, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in them, do you know what I mean? Yeah, but everybody was going to be doing— but I wasn't even gonna be doing it with me anyway, do you know what I mean? So I don't know if that'd be actually abused or not. [B 56:35]: That's fine. Um, so, and that was in relation to physical abuse. And looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know, but then, puttin' the clothes within ya spoilt ya, spoilt ya up. [B 58:41]: So just to confirm, that was the teacher was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't have slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names in a canny because we stayed in a house one night and it was broken and we did a toast and egg the next day and, you know, the egg was black. [B 60:48]: Yeah. [A 60:49]: Oh my God, I said, I said, I was so hungry I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but I says the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balnacraig? [A 64:40]: Oh no, no. [B 64:41]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnah Craig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, eh, I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Turkey, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to 1. [A 69:15]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: Aha, I was placed in it. And they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt I'll be getting the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. [B 70:20]: That was the thing. They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:28]: I think I was cheeky to her, or she would annoy me, or I would annoy her, and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was a punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for a gadroo half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? Okay. No, no, no problem. [A 74:50]: No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for Cardross, for the first time of you being there, did you experience— did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over, so Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would volunteer, but because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. 1994. Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them. Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning when we started talking about Balnakrieg, you mentioned that you kept getting caught for absconding, do you know, for running away? Could you try to remember at least one of the times you ran away and what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back in the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to get a bit lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that's just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they'd be taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because they're going to stroke you. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: Oh, it came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually been told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, do you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? [B 88:48]: Yeah. [A 88:49]: I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just phoned the paper up. I don't know who got that to come in, but they got that psychologist and I just phoned the paper up. I said, I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would I do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. [A 90:14]: Sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians, and they were taking me to the church, and my mum phoned up and she said no, she needs to go to chapel. So the lady was said to take me to chapel, She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up— I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee, was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school. Now I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember that one, honestly. [B 97:05]: That's fine. [A 97:12]: It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and you— that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 10th, 1978, and it was until— it was till the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that with how I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would have gone to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, fuck yourself, you can tell the police if you want, but Uncle Jim's going to jail. I says, right, well, I'm not bothered, I'm the one who asked him. But he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— oh, the wee parrot, and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: The wee parrot, and it kept doing the stairs when I was polishing the stairs, and used to go F, F-U-C-K, to the wee parrot, and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hello?\",\"start\":1138,\"end\":1314,\"confidence\":0.643008800000000046992454372229985892772674560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hello, am I through to Theresa Sinclair?\",\"start\":2516,\"end\":4616,\"confidence\":0.8581052000000000123947074825991876423358917236328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":5145,\"end\":5418,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hi Theresa, it's James calling from MMA Legal.\",\"start\":5963,\"end\":8303,\"confidence\":0.916221399999999963625896270968951284885406494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you today?\",\"start\":8367,\"end\":8848,\"confidence\":0.87185349999999994796695546028786338865756988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You okay?\",\"start\":8912,\"end\":9185,\"confidence\":0.74388949999999998130562062215176410973072052001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm fine.\",\"start\":9313,\"end\":9938,\"confidence\":0.79995965999999996132174828744609840214252471923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Good to hear.\",\"start\":10756,\"end\":11333,\"confidence\":0.94732547000000000281261236523278057575225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just before I continue with the call, I just need to ask you 3 questions for data protection purposes.\",\"start\":11974,\"end\":15870,\"confidence\":0.85521499999999994745536469054059125483036041259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you confirm for me your date of birth, please, Theresa?\",\"start\":16447,\"end\":18707,\"confidence\":0.9356980999999999770722070024930872023105621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"15\\/08\\/68.\",\"start\":19252,\"end\":20711,\"confidence\":0.62572706000000000159388946485705673694610595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Your postal address for me, please?\",\"start\":21897,\"end\":23404,\"confidence\":0.9061380999999999463767608176567591726779937744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"98 Main Street, Lanarkstown.\",\"start\":24077,\"end\":26081,\"confidence\":0.7485562999999999522771076954086311161518096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and then can you also confirm for me either your email address or your mobile number, please?\",\"start\":27647,\"end\":32130,\"confidence\":0.9060314000000000422829771196120418608188629150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, I think I'll give you my daughter's email address.\",\"start\":33030,\"end\":37392,\"confidence\":0.8328575000000000283506551568279974162578582763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Megan, which is your email address?\",\"start\":40395,\"end\":42981,\"confidence\":0.89554750000000005183409257369930855929851531982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is it mine or Megan's?\",\"start\":43305,\"end\":45067,\"confidence\":0.893651250000000008100187187665142118930816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses.\",\"start\":46248,\"end\":52728,\"confidence\":0.5002019399999999560435526291257701814174652099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com.\",\"start\":53970,\"end\":67330,\"confidence\":0.7932027600000000067126393332728184759616851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it is, um, you've passed data protection now.\",\"start\":68190,\"end\":71050,\"confidence\":0.75368880000000004759641569762607105076313018798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just for future reference, it is Megan's email address.\",\"start\":71050,\"end\":74790,\"confidence\":0.91711664000000003849066843031323514878749847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought that, because I don't really do them emails.\",\"start\":74790,\"end\":78110,\"confidence\":0.57491380000000003036575435544364154338836669921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Of course, that's perfectly understandable.\",\"start\":78730,\"end\":80710,\"confidence\":0.75659650000000000513722397954552434384822845458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Don't worry about it, Theresa.\",\"start\":80710,\"end\":82710,\"confidence\":0.6973576500000000510937070430372841656208038330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes.\",\"start\":83200,\"end\":89372,\"confidence\":0.8917286399999999613186218994087539613246917724609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":89838,\"end\":91348,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist.\",\"start\":91669,\"end\":104254,\"confidence\":0.91823299999999996590105411087279208004474639892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I will guide you through the questions in order.\",\"start\":104964,\"end\":106640,\"confidence\":0.78829395999999996025309201286290772259235382080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break.\",\"start\":106897,\"end\":115784,\"confidence\":0.75336974999999994917487811108003370463848114013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete.\",\"start\":118681,\"end\":126194,\"confidence\":0.8396624999999999783284465593169443309307098388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right.\",\"start\":126730,\"end\":127163,\"confidence\":0.56647502999999999051539134597987867891788482666015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":127581,\"end\":128337,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just before we begin, there are 12 stages to the witness statement.\",\"start\":130201,\"end\":134477,\"confidence\":0.90108869999999996469597363102366216480731964111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One being opening and consent.\",\"start\":135103,\"end\":136671,\"confidence\":0.83910483000000002373752749917912296950817108154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Two being your personal background and entry into care.\",\"start\":137043,\"end\":139731,\"confidence\":0.83738064999999994864054997378843836486339569091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm.\",\"start\":140201,\"end\":150921,\"confidence\":0.91643759999999996335162677496555261313915252685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5.\",\"start\":152700,\"end\":160658,\"confidence\":0.8975718599999999991467802828992716968059539794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just so you are aware, these questions will be repeated to you 5 times for each individual institution.\",\"start\":160706,\"end\":169781,\"confidence\":0.85699110000000000564313040740671567618846893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We then have The next part, which is people involved, reporting, and institutional knowledge.\",\"start\":172855,\"end\":178343,\"confidence\":0.85559492999999997575599763877107761800289154052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll ask this once we've gone through each institution.\",\"start\":178455,\"end\":181955,\"confidence\":0.8980169000000000067984728957526385784149169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And movement between placements and leaving care.\",\"start\":182694,\"end\":185198,\"confidence\":0.86482983999999996083118958267732523381710052490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then it's the impact of the experience of care as a whole.\",\"start\":185680,\"end\":189244,\"confidence\":0.72938570000000002568896206867066211998462677001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then 9 would be any support and treatment.\",\"start\":189998,\"end\":192230,\"confidence\":0.85112419999999999742357204013387672603130340576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"10, the evidence and support information.\",\"start\":192567,\"end\":194718,\"confidence\":0.86465519999999995715000977725139819085597991943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"11 goes through previous claims applications or payments that you may or may not have received already.\",\"start\":195393,\"end\":200899,\"confidence\":0.849236850000000043081627154606394469738006591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then reason 12 being the reason reasoning for applying.\",\"start\":201654,\"end\":205130,\"confidence\":0.88606185000000003970654915974591858685016632080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we will begin with the opening and consent.\",\"start\":206670,\"end\":211281,\"confidence\":0.90038865999999995182179191033355891704559326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you comfortable and happy to continue with the witness statement today?\",\"start\":212630,\"end\":216020,\"confidence\":0.79107976000000002070322580038919113576412200927734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":218420,\"end\":218533,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you need anyone with you, a break, or any other further adjustments?\",\"start\":219102,\"end\":222824,\"confidence\":0.899328899999999986647480909596197307109832763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you ever hear silence on my end of the phone, it's just me typing up the notes.\",\"start\":229533,\"end\":233575,\"confidence\":0.61511152999999996193736251370864920318126678466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All right.\",\"start\":233639,\"end\":233736,\"confidence\":0.489670160000000020961152813470107503235340118408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence?\",\"start\":235714,\"end\":242070,\"confidence\":0.92376869999999999816253648532438091933727264404296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":243000,\"end\":243209,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":243838,\"end\":244661,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Now, Theresa, we're just going to go into the personal background and the entry into care.\",\"start\":244984,\"end\":250550,\"confidence\":0.84418607000000001061579268935020081698894500732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you just tell me, where did you grow up and who lived with you before you went into care?\",\"start\":251098,\"end\":255352,\"confidence\":0.86406609999999994808916881083860062062740325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, my mum, dad, my sister.\",\"start\":259540,\"end\":261502,\"confidence\":0.67672140000000002846292090907809324562549591064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My brother, my twin brother, and my other two sisters were married.\",\"start\":264729,\"end\":273982,\"confidence\":0.88543325999999999975642595018143765628337860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we were put in a home for droguies, I think it was supposed to be.\",\"start\":281851,\"end\":287784,\"confidence\":0.8203508999999999939944927973556332290172576904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, my sister went, she went to Aunt Mandy's just to\\u2014 yeah, no worries, I'll come back to that shortly before we move on.\",\"start\":292318,\"end\":301063,\"confidence\":0.6547039999999999526636429436621256172657012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll just continue with, um, just everything before.\",\"start\":301241,\"end\":305070,\"confidence\":0.84428979999999997918536109864362515509128570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So at the moment I've just got like you lived with your mum and dad, your sister, your brother, and then also your twin brother.\",\"start\":305249,\"end\":311318,\"confidence\":0.73001009999999999511288706344203092157840728759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So does that mean you have two brothers, just to confirm?\",\"start\":311415,\"end\":313929,\"confidence\":0.9010415000000000507185404785559512674808502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, one brother.\",\"start\":314347,\"end\":315335,\"confidence\":0.59180105000000005066596031610970385372638702392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just the one brother who's just\\u2014 my twin.\",\"start\":315500,\"end\":317443,\"confidence\":0.81024002999999999996560973158921115100383758544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home.\",\"start\":319211,\"end\":324751,\"confidence\":0.7258194700000000221251639231923036277294158935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":329987,\"end\":330085,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And where was your family home?\",\"start\":333531,\"end\":335157,\"confidence\":0.68861662999999995182776046931394375860691070556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What number?\",\"start\":340255,\"end\":340611,\"confidence\":0.75159925000000005201883368499693460762500762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, 3.\",\"start\":340660,\"end\":341891,\"confidence\":0.5679220000000000379003495254437439143657684326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ben Coit Crescent.\",\"start\":342020,\"end\":342976,\"confidence\":0.759726459999999992334096532431431114673614501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you spell that for me, please?\",\"start\":343397,\"end\":344790,\"confidence\":0.827732099999999970663111525936983525753021240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. And that was Crescent, did you say?\",\"start\":346400,\"end\":361770,\"confidence\":0.54758329999999999504467496080906130373477935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What area?\",\"start\":365847,\"end\":368391,\"confidence\":0.7814438299999999504308334508095867931842803955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Lennoxtown.\",\"start\":370048,\"end\":370612,\"confidence\":0.56286110000000000308517655867035500705242156982421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":372527,\"end\":373430,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was home life like before care?\",\"start\":377942,\"end\":381102,\"confidence\":0.85746120000000003447127028266550041735172271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And try to include any relevant family health, education, or social work difficulties that are relevant.\",\"start\":381716,\"end\":388598,\"confidence\":0.83934264999999996792467982231755740940570831298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"[Speaker:JANE] Well, when I went to the panel, my mum just\\u2014 she was no well, so she just said, take her away, I can't control her.\",\"start\":391377,\"end\":398716,\"confidence\":0.6697473499999999635434733136207796633243560791015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that's\\u2014 she had schizophrenia, so that's how my dad tried to get me kept out.\",\"start\":399442,\"end\":405959,\"confidence\":0.60508996000000003778751533900504000484943389892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I think I was in Calder Park when my sister's man, he managed to get me out.\",\"start\":406298,\"end\":413702,\"confidence\":0.78692919999999999536299810642958618700504302978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was in their care for a wee while, but then I wouldn't go to school, so I was back in again.\",\"start\":414688,\"end\":419124,\"confidence\":0.49467030000000000722337745173717848956584930419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home?\",\"start\":420218,\"end\":428262,\"confidence\":0.6889972699999999949938001009286381304264068603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean?\",\"start\":429476,\"end\":443177,\"confidence\":0.58552784000000002162522605431149713695049285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My dad was greeting and that, and so was I greeting.\",\"start\":445246,\"end\":447563,\"confidence\":0.6895521000000000011453948900452814996242523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was just my mum wasn't well.\",\"start\":448962,\"end\":450233,\"confidence\":0.54096454000000004924686436424963176250457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't know that at the time, obviously.\",\"start\":450314,\"end\":452421,\"confidence\":0.550293200000000037874769986956380307674407958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I can all understand it all now, you know what I mean?\",\"start\":453370,\"end\":456951,\"confidence\":0.536157699999999959317165121319703757762908935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":460616,\"end\":461401,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how would you say your education was like before you went into care?\",\"start\":465530,\"end\":468763,\"confidence\":0.7502457000000000153505652633612044155597686767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was always dogging school.\",\"start\":472878,\"end\":475941,\"confidence\":0.8034244999999999858886212678044103085994720458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He was always dodging school.\",\"start\":479700,\"end\":480627,\"confidence\":0.579685149999999982384224495035596191883087158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":484240,\"end\":484256,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And just the way my mum would be no well nor that, all that, kiddin'.\",\"start\":484676,\"end\":488133,\"confidence\":0.49324339999999999850643916943226940929889678955078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My dad was an alcoholic as well.\",\"start\":488214,\"end\":489959,\"confidence\":0.819104550000000042331294025643728673458099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mm-hmm.\",\"start\":492720,\"end\":493031,\"confidence\":0.71720773000000004326892621975275687873363494873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did you come to enter care?\",\"start\":508076,\"end\":510844,\"confidence\":0.83239125999999996619038711287430487573146820068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Who made the decision, and were you told the reasons as to why you was going into care?\",\"start\":511071,\"end\":515862,\"confidence\":0.81705784999999997442188259810791350901126861572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was some panel I went to.\",\"start\":517826,\"end\":519364,\"confidence\":0.800178199999999950620122035616077482700347900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm trying to think.\",\"start\":521661,\"end\":523207,\"confidence\":0.7055397599999999602715661239926703274250030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In fact, it was in Kilceith.\",\"start\":523372,\"end\":524754,\"confidence\":0.86869096999999995123431517640710808336734771728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a panel to say if we went to\\u2014 that's what I was took, a children's panel.\",\"start\":525697,\"end\":530586,\"confidence\":0.88511499999999998511412968582590110599994659423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that's the day that I was getting away, so they took my wee lad there.\",\"start\":533038,\"end\":536836,\"confidence\":0.76526269999999996240802602187613956630229949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care?\",\"start\":538114,\"end\":544055,\"confidence\":0.886351499999999958845364744774997234344482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, I can't remember that much time back.\",\"start\":544917,\"end\":547454,\"confidence\":0.58642640000000001432312046745209954679012298583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine, Theresa, don't worry.\",\"start\":547600,\"end\":550267,\"confidence\":0.7130379700000000209314521271153353154659271240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you have any siblings, Theresa?\",\"start\":563474,\"end\":565939,\"confidence\":0.8842724600000000378940967493690550327301025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":570040,\"end\":570088,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And were you separated from any of them during your time in care?\",\"start\":570137,\"end\":573581,\"confidence\":0.821921169999999978728055793908424675464630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was away for them all, aye.\",\"start\":577213,\"end\":579446,\"confidence\":0.61628680000000002348059524592827074229717254638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well.\",\"start\":586370,\"end\":597011,\"confidence\":0.53238339999999995111323869423358701169490814208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time?\",\"start\":600630,\"end\":605870,\"confidence\":0.88777110000000003520170821502688340842723846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"13.\",\"start\":609380,\"end\":609669,\"confidence\":0.54336583999999998884078422634047456085681915283203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, I felt terrible.\",\"start\":609750,\"end\":610876,\"confidence\":0.89587300000000003041833451788988895714282989501953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I hated it.\",\"start\":611583,\"end\":612163,\"confidence\":0.93213456999999999563755181952728889882564544677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't like it, but I couldn't help it.\",\"start\":612388,\"end\":616023,\"confidence\":0.7962257999999999835694097782834433019161224365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I ended up\\u2014 I was in a Cardiff park, was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going like, tell me do handstands.\",\"start\":616152,\"end\":637567,\"confidence\":0.5368634500000000198127736439346335828304290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, I'm not doing handstands, I was in my nightie.\",\"start\":639016,\"end\":641897,\"confidence\":0.60504320000000000323581161865149624645709991455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I was like, I said, I'm not doing a handstand because I said I've not got my pants on.\",\"start\":643520,\"end\":647274,\"confidence\":0.5300561999999999773791614643414504826068878173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he said, so that was made to polish a pair of boots.\",\"start\":648780,\"end\":653320,\"confidence\":0.830482500000000012363443602225743234157562255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I knew that wasn't right at the time, do you know what I mean?\",\"start\":654837,\"end\":657590,\"confidence\":0.6822248699999999832499497642857022583484649658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I didn't know why he was the boot Yeah, of course.\",\"start\":657688,\"end\":660720,\"confidence\":0.59789305999999997620619751614867709577083587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll come back to that once it gets there.\",\"start\":660785,\"end\":663081,\"confidence\":0.815755840000000009837322068051435053348541259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, the institution questions, we'll try to keep each answer relevant to each question as well, just so we can\\u2014 once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care.\",\"start\":663355,\"end\":688429,\"confidence\":0.8134131000000000000227373675443232059478759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just don't want you to try and get too ahead of yourself, that's all.\",\"start\":688750,\"end\":691589,\"confidence\":0.52028214999999999879065626373630948364734649658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But, um, what you could say is very\\u2014 it's obviously very important, and it was something we'll go through very soon.\",\"start\":691718,\"end\":697862,\"confidence\":0.482791899999999996051514017381123267114162445068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded?\",\"start\":697958,\"end\":710375,\"confidence\":0.771534799999999965081087793805636465549468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll bring you in my medical records.\",\"start\":717547,\"end\":719841,\"confidence\":0.8290413599999999494372104891226626932621002197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't really know some of the questions you're asking me.\",\"start\":720033,\"end\":723082,\"confidence\":0.49625187999999997856548361596651375293731689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health.\",\"start\":724124,\"end\":740825,\"confidence\":0.64553729999999998057091943337582051753997802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A vulnerable child, probably, because I was abused by my mum's brother.\",\"start\":742838,\"end\":753412,\"confidence\":0.91695479999999995879278458232874982059001922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"By your mum's what, sorry?\",\"start\":754928,\"end\":756267,\"confidence\":0.492845099999999980422416001601959578692913055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum's brother.\",\"start\":756622,\"end\":757493,\"confidence\":0.76830995000000001926565573739935643970966339111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time..\",\"start\":762421,\"end\":771340,\"confidence\":0.494204639999999972843625073437578976154327392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that came up and they came to my house about it because it had happened to his daughter as well.\",\"start\":771340,\"end\":777160,\"confidence\":0.7784247399999999483810597666888497769832611083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But he's now passed away, so that's out the question now, you know what I mean?\",\"start\":777220,\"end\":782390,\"confidence\":0.61481909999999995175556932736071757972240447998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":783060,\"end\":783300,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now.\",\"start\":783300,\"end\":792620,\"confidence\":0.49835580000000001543725147712393663823604583740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But at the time I didn't understand it.\",\"start\":792620,\"end\":794860,\"confidence\":0.60145450000000000301270119962282478809356689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends.\",\"start\":794860,\"end\":804822,\"confidence\":0.778917199999999976256503941840492188930511474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I worked up in Campsie Glen.\",\"start\":804870,\"end\":806770,\"confidence\":0.875427399999999966695440889452584087848663330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'd go out at the weekends.\",\"start\":807624,\"end\":810087,\"confidence\":0.7803588500000000482970108350855298340320587158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair.\",\"start\":811526,\"end\":821355,\"confidence\":0.90230049999999994980726114590652287006378173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember the name of that one.\",\"start\":822650,\"end\":824221,\"confidence\":0.69688969999999994531236779948812909424304962158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, it was a Scouse bit there.\",\"start\":824270,\"end\":825954,\"confidence\":0.6140873399999999815435103300842456519603729248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Prison.\",\"start\":828320,\"end\":829031,\"confidence\":0.60146310000000002826681111400830559432506561279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's okay if you can't remember, don't, don't, um, worry yourself too much.\",\"start\":831620,\"end\":835632,\"confidence\":0.60983379999999998144488699836074374616146087646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's the\\u2014 that's concluding the personal background and entry into care.\",\"start\":836166,\"end\":841539,\"confidence\":0.87884700000000004482814119910472072660923004150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah.\",\"start\":841668,\"end\":849196,\"confidence\":0.92005449999999999732835931354202330112457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We have that your first care setting was Calder House, and this was in Blantyre.\",\"start\":850644,\"end\":855100,\"confidence\":0.905118050000000007315748007385991513729095458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14.\",\"start\":855229,\"end\":866529,\"confidence\":0.95956289999999999640323267158237285912036895751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You was placed there by the authority of South Lanarkshire Council following the panel hearing.\",\"start\":867991,\"end\":874623,\"confidence\":0.92607019999999995452100165493902750313282012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The second case that we have is\\u2014 apologies for the pronunciation\\u2014 the pronunciation, but Balmacraig School, the location of that being Perth.\",\"start\":875860,\"end\":885559,\"confidence\":0.81964639999999999719904053563368506729602813720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross.\",\"start\":886555,\"end\":898675,\"confidence\":0.94890079999999998872084461254416964948177337646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute.\",\"start\":899558,\"end\":915819,\"confidence\":0.9383122299999999693653762733447365462779998779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Being on remand for an assessment.\",\"start\":916413,\"end\":919718,\"confidence\":0.86442710000000000380993014914565719664096832275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee.\",\"start\":920905,\"end\":938717,\"confidence\":0.9306747300000000056030557971098460257053375244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute.\",\"start\":939920,\"end\":960312,\"confidence\":0.8793040500000000037061909097246825695037841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And this was before you was then released into the care of your sister, I believe.\",\"start\":960474,\"end\":967497,\"confidence\":0.8970496999999999498953684451407752931118011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, released to your sister.\",\"start\":968095,\"end\":969439,\"confidence\":0.7847581999999999613493173455935902893543243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And from the chronology of The placement chronology, is that correct?\",\"start\":970353,\"end\":975198,\"confidence\":0.902134400000000002961542122648097574710845947265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":977580,\"end\":978097,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in\\u2014 I thought I was in Hedges Park for a few years because I've been at school at that place.\",\"start\":978275,\"end\":985841,\"confidence\":0.84285193999999996616878661370719783008098602294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what, as a collective, you would have been in Calder House for?\",\"start\":987060,\"end\":991512,\"confidence\":0.88722323999999996857468431699089705944061279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It seems as though you would have been in Cowder House for the duration of like 3 and a half years to 4 years.\",\"start\":1001457,\"end\":1006174,\"confidence\":0.8111204499999999928405713944812305271625518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's right.\",\"start\":1006286,\"end\":1007410,\"confidence\":0.558114769999999982275085130822844803333282470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":1007650,\"end\":1008292,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so now it's part 4, is the compact placement sheet.\",\"start\":1008998,\"end\":1013346,\"confidence\":0.86719113999999997144385588399018160998821258544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So being, um, how many questions?\",\"start\":1013427,\"end\":1016170,\"confidence\":0.8116516499999999467718225787393748760223388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12.\",\"start\":1016219,\"end\":1021273,\"confidence\":0.80439150000000003704059281517402268946170806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there'll be 12 questions I'll be asking you in relation to each institution.\",\"start\":1021610,\"end\":1025669,\"confidence\":0.9201649400000000422750190409715287387371063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"These questions will be repeated questions for each institutional care setting.\",\"start\":1026183,\"end\":1031043,\"confidence\":0.87980219999999997870787638021283783018589019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre.\",\"start\":1031700,\"end\":1062442,\"confidence\":0.8868323000000000178033587872050702571868896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I cannae mind that Ryde hostel thing.\",\"start\":1062700,\"end\":1064970,\"confidence\":0.6138841999999999909931602815049700438976287841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I cannae mem.\",\"start\":1065421,\"end\":1066002,\"confidence\":0.52415000000000000479616346638067625463008880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Where was that?\",\"start\":1066067,\"end\":1066875,\"confidence\":0.7638095000000000300843794320826418697834014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was in Dunoon.\",\"start\":1067910,\"end\":1069414,\"confidence\":0.8143381499999999828531827006372623145580291748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Dunoon?\",\"start\":1070578,\"end\":1070885,\"confidence\":0.80320899999999995078070469389786012470722198486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I cannae mem that one.\",\"start\":1070999,\"end\":1071936,\"confidence\":0.53397729999999998806714529564487747848033905029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if that was the one that I ran away from.\",\"start\":1072114,\"end\":1074863,\"confidence\":0.51544493000000002336236093469779007136821746826171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I did run away from one of them because the man slapped me.\",\"start\":1079180,\"end\":1082772,\"confidence\":0.61578184000000002473740323694073595106601715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away.\",\"start\":1084216,\"end\":1096240,\"confidence\":0.54471623999999996268428503753966651856899261474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was running away there too.\",\"start\":1097058,\"end\":1098648,\"confidence\":0.6846733000000000401996658183634281158447265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's understandable.\",\"start\":1099547,\"end\":1101377,\"confidence\":0.612014700000000022583890313399024307727813720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording.\",\"start\":1102099,\"end\":1116620,\"confidence\":0.8518767400000000211690576179535128176212310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And also, if you just can't remember or you can't answer the question due to not remembering, that is fine.\",\"start\":1117219,\"end\":1123490,\"confidence\":0.61847200000000002173550228690146468579769134521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you state that, we'll just move on to the next questions, okay?\",\"start\":1123910,\"end\":1126666,\"confidence\":0.8527362000000000552546453036484308540821075439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1128257,\"end\":1128595,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So this will be for your first SS\\u2014 first institution being Calder House.\",\"start\":1129061,\"end\":1134301,\"confidence\":0.93764645000000002017515043917228467762470245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there?\",\"start\":1136344,\"end\":1150610,\"confidence\":0.9399419399999999757966406832565553486347198486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He thought I was in there when I was 13.\",\"start\":1150690,\"end\":1152941,\"confidence\":0.76532999999999995477395486886962316930294036865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They kept saying I was 14, but I don't know.\",\"start\":1154194,\"end\":1156487,\"confidence\":0.62151199999999995338129110677982680499553680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I thought I was put in when I was 13.\",\"start\":1156779,\"end\":1158960,\"confidence\":0.65961970000000003100382173215621151030063629150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I don't know.\",\"start\":1160215,\"end\":1163229,\"confidence\":0.62970389999999998309476723079569637775421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I must have been 14.\",\"start\":1165240,\"end\":1167410,\"confidence\":0.83768100000000000893152218850445933640003204345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If I'd been 14 then, I can't mind.\",\"start\":1167410,\"end\":1170370,\"confidence\":0.78605990000000003359303946126601658761501312255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I can remember that the thing that's happened in there was atrocious, you know what I mean?\",\"start\":1172170,\"end\":1178250,\"confidence\":0.8635152600000000067126393332728184759616851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1178250,\"end\":1178530,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was the two lasses that ran away, they were made to clean a barn out with toothbrush.\",\"start\":1178530,\"end\":1186040,\"confidence\":0.610734050000000028290969567024149000644683837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong.\",\"start\":1187290,\"end\":1193590,\"confidence\":0.7548928999999999778225401314557529985904693603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean?\",\"start\":1195510,\"end\":1202610,\"confidence\":0.74816585000000002114717290169210173189640045166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because I was just telling the woman the next day, I was telling all the women.\",\"start\":1202610,\"end\":1206440,\"confidence\":0.8165160399999999984999021762632764875888824462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon.\",\"start\":1208130,\"end\":1223810,\"confidence\":0.75178029999999995691695175992208532989025115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so what type of setting was it at Calder House?\",\"start\":1223810,\"end\":1225330,\"confidence\":0.8926195999999999575180709143751300871372222900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was 4-bedroom, I think.\",\"start\":1227665,\"end\":1233887,\"confidence\":0.890669350000000026312818590668030083179473876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say it again.\",\"start\":1234983,\"end\":1235532,\"confidence\":0.6422215000000000006963318810448981821537017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"4-bedroom.\",\"start\":1236196,\"end\":1237102,\"confidence\":0.68259513000000004989686885892297141253948211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A 4-kind room?\",\"start\":1238315,\"end\":1239319,\"confidence\":0.8898580000000000378435061065829358994960784912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A 4-bedroom.\",\"start\":1240015,\"end\":1241358,\"confidence\":0.68891259999999998608899431928875856101512908935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4-bedroom.\",\"start\":1242667,\"end\":1243572,\"confidence\":0.68259513000000004989686885892297141253948211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I think.\",\"start\":1244688,\"end\":1246158,\"confidence\":0.7674345000000000194262383956811390817165374755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1247451,\"end\":1247548,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was this a residential school, an assessment centre?\",\"start\":1247613,\"end\":1250945,\"confidence\":0.812464700000000039636915971641428768634796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Assessment centre.\",\"start\":1251172,\"end\":1251756,\"confidence\":0.6825052499999999522373173022060655057430267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was assessment centre.\",\"start\":1251820,\"end\":1253376,\"confidence\":0.8290239600000000042001602196251042187213897705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And at your first time at Calder House, how long was you\\u2014 for your time at Calder House, how long was you there for?\",\"start\":1257916,\"end\":1265018,\"confidence\":0.93200605999999996953420122736133635044097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think 3 weeks, and then that's when I went to Dundee.\",\"start\":1267960,\"end\":1270983,\"confidence\":0.89965963000000004345935167293646372854709625244140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":1274206,\"end\":1276232,\"confidence\":0.5762886000000000397136545871035195887088775634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House?\",\"start\":1277228,\"end\":1287348,\"confidence\":0.8454390000000000515711917614680714905261993408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school\\/work, food, clothing, hygiene, and how\\u2014 if you had access to contact with your family?\",\"start\":1287993,\"end\":1305495,\"confidence\":0.90111010000000002495568196536623872816562652587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour.\",\"start\":1307199,\"end\":1316470,\"confidence\":0.84768840000000000856061888043768703937530517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the accommodation like where you were staying?\",\"start\":1327069,\"end\":1329861,\"confidence\":0.90047259999999995638830796451657079160213470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was your bedroom like?\",\"start\":1330620,\"end\":1331895,\"confidence\":0.87263729999999994912940337599138729274272918701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was like 40 a room, I think.\",\"start\":1332573,\"end\":1334535,\"confidence\":0.881782700000000030371438697329722344875335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"40 per room?\",\"start\":1335249,\"end\":1336368,\"confidence\":0.8505521000000000331198179992497898638248443603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4 people per room.\",\"start\":1336562,\"end\":1338263,\"confidence\":0.7394916400000000056280669014086015522480010986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry.\",\"start\":1338489,\"end\":1338715,\"confidence\":0.50921240000000000947011358221061527729034423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was the\\u2014 what was the hygiene of the room like?\",\"start\":1342598,\"end\":1345772,\"confidence\":0.818892799999999976279241309384815394878387451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it clean?\",\"start\":1345836,\"end\":1346384,\"confidence\":0.84540059999999994655439650159678421914577484130859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was clean, uh-huh.\",\"start\":1347108,\"end\":1348112,\"confidence\":0.5655618000000000034077629607054404914379119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was you provided any clothes?\",\"start\":1350283,\"end\":1351790,\"confidence\":0.81520789999999998531876599372480995953083038330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Ah, they were defective clothes.\",\"start\":1352616,\"end\":1355192,\"confidence\":0.90361740000000001504787405792740173637866973876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah yeah, people had already used it, wasn't it?\",\"start\":1357515,\"end\":1359800,\"confidence\":0.64288365999999996791558487529982812702655792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like new clothes and that.\",\"start\":1359898,\"end\":1361008,\"confidence\":0.735103300000000015046452972455881536006927490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was used clothes.\",\"start\":1362078,\"end\":1362977,\"confidence\":0.74113079999999997848902921759872697293758392333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was used clothes.\",\"start\":1363043,\"end\":1364662,\"confidence\":0.74113079999999997848902921759872697293758392333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what would you say the hygiene of the clothes like?\",\"start\":1366871,\"end\":1368609,\"confidence\":0.8097433400000000336405037160147912800312042236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were they clean or were they dirty?\",\"start\":1368674,\"end\":1369697,\"confidence\":0.67532859999999994560226923567824997007846832275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They were dirty.\",\"start\":1371110,\"end\":1372441,\"confidence\":0.92178780000000004601901082423864863812923431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1373659,\"end\":1376485,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was your daily routine like at Calder House?\",\"start\":1380770,\"end\":1384072,\"confidence\":0.9227608000000000476603645438444800674915313720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't really mind much.\",\"start\":1390191,\"end\":1391386,\"confidence\":0.58705013999999999807499762027873657643795013427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":1392613,\"end\":1393081,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that\\u2014 I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room She wouldn't have committed suicide.\",\"start\":1395600,\"end\":1416623,\"confidence\":0.60584179999999998589288452421897090971469879150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, come on, my gran and that sat the tailor room through it.\",\"start\":1416704,\"end\":1420831,\"confidence\":0.56142429999999998724291572216316126286983489990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But so they had to tell the teachers about the women that was here.\",\"start\":1420912,\"end\":1426292,\"confidence\":0.6649722000000000132757804749417118728160858154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, it was not\\u2014 I don't think it was a good time I had done that, dear, right enough.\",\"start\":1426503,\"end\":1431521,\"confidence\":0.8546099700000000520816456628381274640560150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's\\u2014 that's\\u2014 I'll just hold on one moment while I just catch up on the notes, Theresa.\",\"start\":1432973,\"end\":1436868,\"confidence\":0.844923899999999949983475744375027716159820556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, apologies.\",\"start\":1437455,\"end\":1439103,\"confidence\":0.63007029999999997205151203161221928894519805908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So moving on to the next question.\",\"start\":1443325,\"end\":1444601,\"confidence\":0.8008998000000000505593789057456888258457183837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did staff and other children genuinely treat you?\",\"start\":1445102,\"end\":1448751,\"confidence\":0.58762926000000004211898385619861073791980743408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, I was saying that they were bullying my friend, but I wasn't letting them.\",\"start\":1450280,\"end\":1454526,\"confidence\":0.598018900000000019900880943168886005878448486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was setting up for, you know what I mean?\",\"start\":1455807,\"end\":1457330,\"confidence\":0.8144151600000000268408939518849365413188934326171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The children were bullying my friend.\",\"start\":1458595,\"end\":1460354,\"confidence\":0.9023491999999999624293423039489425718784332275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But the children didn't treat you that way?\",\"start\":1468284,\"end\":1471609,\"confidence\":0.7582335000000000047037929107318632304668426513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They didn't bully you?\",\"start\":1471674,\"end\":1472417,\"confidence\":0.6116411999999999959953811412560753524303436279296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, no, I'm glad they stuck up for us.\",\"start\":1473127,\"end\":1477211,\"confidence\":0.69683930000000005033911065766005776822566986083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's tend to what happens with bullies though, isn't it?\",\"start\":1477389,\"end\":1479554,\"confidence\":0.63875300000000001521271997262374497950077056884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They don't like it when people stand up to them.\",\"start\":1479651,\"end\":1481380,\"confidence\":0.74827385000000001813447170206927694380283355712890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, they're afraid, aren't they?\",\"start\":1481445,\"end\":1482996,\"confidence\":0.6343353400000000252845211434760130941867828369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the staff treat you at Calder House?\",\"start\":1493375,\"end\":1495904,\"confidence\":0.88619137000000003379085455890162847936153411865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think the staff were doing it to that kid, apart from that man.\",\"start\":1500073,\"end\":1506693,\"confidence\":0.69812149999999995042543332601781003177165985107421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I think the staff, the other staff, were all right.\",\"start\":1507874,\"end\":1510930,\"confidence\":0.71209920000000004325357849666033871471881866455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you say apart from that man, can you remember his name at all?\",\"start\":1511964,\"end\":1515873,\"confidence\":0.7720197399999999543496187470736913383007049560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't, no, I can't remember his name.\",\"start\":1515938,\"end\":1517909,\"confidence\":0.704149099999999972254727254039607942104339599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there any descriptive features that you remember at all?\",\"start\":1518539,\"end\":1521544,\"confidence\":0.876677499999999998436805981327779591083526611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh, like, did he have any tattoos?\",\"start\":1524100,\"end\":1525789,\"confidence\":0.8596821999999999519559423788450658321380615234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"A big man, just a big man.\",\"start\":1526208,\"end\":1527882,\"confidence\":0.62679373999999998812171497775125317275524139404296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Fat man.\",\"start\":1528558,\"end\":1529057,\"confidence\":0.87823890000000004452118673725635744631290435791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's what I can explain.\",\"start\":1529202,\"end\":1532421,\"confidence\":0.7850953000000000514546627528034150600433349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Horrible face.\",\"start\":1533660,\"end\":1534292,\"confidence\":0.9695583599999999524499116887454874813556671142578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Horrible looking face.\",\"start\":1534858,\"end\":1535823,\"confidence\":0.97510569999999996415596115184598602354526519775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, quite a scary man.\",\"start\":1537340,\"end\":1541793,\"confidence\":0.57925283999999999107188841662718914449214935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I just can't remember his name.\",\"start\":1545180,\"end\":1547327,\"confidence\":0.539176499999999947476680972613394260406494140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":1548180,\"end\":1549146,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was, um, sorry, there's some things that things can\\u2014 did he have any, did he have any hair or anything like that?\",\"start\":1549259,\"end\":1558392,\"confidence\":0.71380549999999998167510284474701620638370513916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did he have long or short hair?\",\"start\":1558521,\"end\":1560068,\"confidence\":0.9222852599999999956281726554152555763721466064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I think he was kind of bald, slightly bald.\",\"start\":1560294,\"end\":1570660,\"confidence\":0.5855852999999999752844814793206751346588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean.\",\"start\":1571031,\"end\":1575419,\"confidence\":0.719881800000000016126477930811233818531036376953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":1575958,\"end\":1582725,\"confidence\":0.708617700000000017013235265039838850498199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next question may be a bit distressing, so just try and answer it in the best way you possibly can.\",\"start\":1583387,\"end\":1589503,\"confidence\":0.59602122999999995744957459464785642921924591064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anything happen to you there that you now consider abuse, neglect, or harmful?\",\"start\":1590590,\"end\":1596121,\"confidence\":0.7806971700000000513597342433058656752109527587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Remember that, man?\",\"start\":1597153,\"end\":1598733,\"confidence\":0.76853614999999997348112401596154086291790008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's the boost.\",\"start\":1599329,\"end\":1600699,\"confidence\":0.5225535999999999514642468056990765035152435302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean?\",\"start\":1601403,\"end\":1604437,\"confidence\":0.7394311399999999867560518396203406155109405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, hold on one second.\",\"start\":1605357,\"end\":1606907,\"confidence\":0.68319249999999998035349335623322986066341400146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's a red one.\",\"start\":1611950,\"end\":1612688,\"confidence\":0.67558240000000002734026338657713495194911956787109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it.\",\"start\":1621110,\"end\":1628709,\"confidence\":0.7075770999999999588681021123193204402923583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on one moment.\",\"start\":1630639,\"end\":1632825,\"confidence\":0.76652430000000004728377689389162696897983551025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Nothing was done about it.\",\"start\":1639742,\"end\":1640778,\"confidence\":0.7458436999999999983401721692644059658050537109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":1641425,\"end\":1641927,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did you experience\\u2014 looking back, did you experience anything that you'd now consider as physical or emotional abuse?\",\"start\":1642073,\"end\":1651285,\"confidence\":0.56206560000000005405951242209994234144687652587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole.\",\"start\":1655483,\"end\":1665812,\"confidence\":0.7575924400000000336063976646983064711093902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I would get out the door, and the abuser would say, 'I was just coming to get you,' because they were all seeing the looks through the keyhole.\",\"start\":1666005,\"end\":1674023,\"confidence\":0.5160278700000000551284529137774370610713958740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second.\",\"start\":1675153,\"end\":1675798,\"confidence\":0.64591235000000002397513299001730047166347503662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I didn't think it was just me, it was other ones.\",\"start\":1677283,\"end\":1679429,\"confidence\":0.66709450000000003466738007773528806865215301513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what he was doing to the other ones.\",\"start\":1679558,\"end\":1681522,\"confidence\":0.7115517000000000091830543169635348021984100341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Friends.\",\"start\":1682933,\"end\":1683257,\"confidence\":0.695427000000000017365664461976848542690277099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole.\",\"start\":1683419,\"end\":1693763,\"confidence\":0.73732834999999996572483951240428723394870758056640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that'd be stressful, that'd be stressful in the morning.\",\"start\":1698655,\"end\":1701463,\"confidence\":0.7014055999999999624350266458350233733654022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, get my clothes on and all that, mate.\",\"start\":1702286,\"end\":1705579,\"confidence\":0.7496536400000000099907992989756166934967041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The thought of him just looking through that keyhole, just put a housecoat up.\",\"start\":1706747,\"end\":1710053,\"confidence\":0.67477149999999996854427308790036477148532867431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm sure my hangar could thank you, do you know what I mean?\",\"start\":1710340,\"end\":1713620,\"confidence\":0.483712050000000004512656914812396280467510223388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":1714091,\"end\":1715016,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"This may\\u2014 moving on to the next question.\",\"start\":1721340,\"end\":1723509,\"confidence\":0.88523143999999998055017158549162559211254119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability.\",\"start\":1723685,\"end\":1731415,\"confidence\":0.71809120000000004058193781020236201584339141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And who was involved or responsible for the abuse that you endured at your time in Calder House?\",\"start\":1731897,\"end\":1738315,\"confidence\":0.732095099999999998630073605454526841640472412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That would have been the workers, maybe.\",\"start\":1744553,\"end\":1748237,\"confidence\":0.77966539999999995291801724306424148380756378173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":1748336,\"end\":1748729,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Then there was used to be a room you could get in, so that would be the heat, like the hedge one.\",\"start\":1757219,\"end\":1762145,\"confidence\":0.843840099999999981861265041516162455081939697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say that again.\",\"start\":1762988,\"end\":1763685,\"confidence\":0.6831715000000000426183532908908091485500335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It would be the hedge one, the room you'd get in, a room with a hedge in.\",\"start\":1764268,\"end\":1768364,\"confidence\":0.8870793999999999623895519107463769614696502685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A headroom, did you say?\",\"start\":1770204,\"end\":1771373,\"confidence\":0.80992823999999996598120333146653138101100921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, they were the head person.\",\"start\":1771763,\"end\":1773355,\"confidence\":0.685287100000000037880454328842461109161376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Head pressing?\",\"start\":1774362,\"end\":1774979,\"confidence\":0.8280127999999999932612126940512098371982574462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":1776690,\"end\":1776706,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A head pressing room?\",\"start\":1777677,\"end\":1778762,\"confidence\":0.8352332000000000089556806415203027427196502685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, the head worker.\",\"start\":1779620,\"end\":1787468,\"confidence\":0.55269840000000003410463023101328872144222259521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The head worker?\",\"start\":1788920,\"end\":1789776,\"confidence\":0.79869025999999998521872157652978785336017608642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":1790276,\"end\":1790405,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know how you would go to the staff room?\",\"start\":1790760,\"end\":1792598,\"confidence\":0.74994475000000004882849680143408477306365966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1794085,\"end\":1794313,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, they would have a staff room in their cell, so you would go to them.\",\"start\":1794982,\"end\":1798095,\"confidence\":0.89997183999999996739660446110065095126628875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Get in, bother me or whatever.\",\"start\":1798313,\"end\":1800987,\"confidence\":0.60916899999999996051514017381123267114162445068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, were there any, um, apologies, hold on.\",\"start\":1805937,\"end\":1818313,\"confidence\":0.7192602999999999635605263392790220677852630615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so the next question, try to take your time with answering the question.\",\"start\":1820992,\"end\":1824618,\"confidence\":0.81900804999999998745607854289119131863117218017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And if you would like to take a moment before answering the question, that is perfectly fine.\",\"start\":1825403,\"end\":1829064,\"confidence\":0.569779000000000035441871659713797271251678466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you give one clear example of what happened?\",\"start\":1830285,\"end\":1833448,\"confidence\":0.7927551999999999932100536170764826238155364990234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As in, sorry, could you give one clear example of the abuse that you were a victim to?\",\"start\":1834620,\"end\":1840577,\"confidence\":0.81782067000000002732207349254167638719081878662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where and when did it occur?\",\"start\":1841364,\"end\":1842777,\"confidence\":0.8711607999999999574214371023117564618587493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened before the abuse started, during the abuse, and afterwards?\",\"start\":1843852,\"end\":1849536,\"confidence\":0.5102573599999999931497995930840261280536651611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, me and my sister had run away, so\\u2014 You had run away, sorry?\",\"start\":1854154,\"end\":1859264,\"confidence\":0.60908799999999996277466607352835126221179962158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too.\",\"start\":1859601,\"end\":1866560,\"confidence\":0.81910263999999999295908992280601523816585540771484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them.\",\"start\":1867316,\"end\":1876246,\"confidence\":0.8860704299999999644654735675430856645107269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it started from them running away?\",\"start\":1878272,\"end\":1879858,\"confidence\":0.6984111699999999700594344176352024078369140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Nice.\",\"start\":1880035,\"end\":1881006,\"confidence\":0.7344969999999999554773921772721223533153533935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what happened, um, following you not telling them about the two girls running away?\",\"start\":1885939,\"end\":1891030,\"confidence\":0.73181653000000002062819248749292455613613128662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I was with them.\",\"start\":1893960,\"end\":1894656,\"confidence\":0.79517614999999997049684452576912008225917816162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was there.\",\"start\":1895188,\"end\":1895590,\"confidence\":0.6748336999999999807897665959899313747882843017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was the one to go because I think I was getting it.\",\"start\":1895751,\"end\":1898165,\"confidence\":0.6263313999999999825973873157636262476444244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought I was getting it.\",\"start\":1898986,\"end\":1901047,\"confidence\":0.589300900000000016376588973798789083957672119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was to go to another place.\",\"start\":1902600,\"end\":1904818,\"confidence\":0.82422300000000003894484734701109118759632110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was the one on Perth, I think.\",\"start\":1904980,\"end\":1909723,\"confidence\":0.86444043999999997662797568409587256610393524169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1910047,\"end\":1910321,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away?\",\"start\":1913116,\"end\":1927916,\"confidence\":0.68372060000000001167563823400996625423431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, the staff was at the front, in the front inside, so we were at the back.\",\"start\":1928077,\"end\":1932094,\"confidence\":0.79648280000000004630322791854268871247768402099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I wasn't supposed to be looking after them.\",\"start\":1934417,\"end\":1937462,\"confidence\":0.82869387000000005460975671667256392538547515869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's what I said.\",\"start\":1939903,\"end\":1941058,\"confidence\":0.6909026499999999515466697630472481250762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said I was\\u2014 I never seen them disappearing.\",\"start\":1941107,\"end\":1943448,\"confidence\":0.684653500000000025949020709958858788013458251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought they was at the front.\",\"start\":1944910,\"end\":1946098,\"confidence\":0.7110618399999999450500354214455001056194305419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even remember the two lasses' names.\",\"start\":1960516,\"end\":1965328,\"confidence\":0.8170897999999999772313685753033496439456939697265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":1966329,\"end\":1966830,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Don't worry about remembering their names.\",\"start\":1966894,\"end\":1969123,\"confidence\":0.700047300000000038977532312856055796146392822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you couldn't see them in the queue and they got away from the\\u2014 Aye, but they got caught that night and was back.\",\"start\":1969882,\"end\":1977630,\"confidence\":0.6826294699999999604500544592156074941158294677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never got to see them for a few days.\",\"start\":1979128,\"end\":1981633,\"confidence\":0.62826234000000003021568772965110838413238525390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if they get back, I don't know.\",\"start\":1982169,\"end\":1984413,\"confidence\":0.58863180000000003833093842331436462700366973876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As bad as it might be in the dead of the afternoon, I mean.\",\"start\":1998129,\"end\":2000527,\"confidence\":0.82981782999999997851858779540634714066982269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2001107,\"end\":2001960,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you tell me what happened?\",\"start\":2021730,\"end\":2023439,\"confidence\":0.78690499999999996560973158921115100383758544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What if there's anything that happened to yourself in relation to any abuse, in your own words?\",\"start\":2023519,\"end\":2028154,\"confidence\":0.64827365000000003458779929133015684783458709716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, I think I'd class that as abuse.\",\"start\":2031630,\"end\":2033993,\"confidence\":0.83983980000000002519300323911011219024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What, witnessing that?\",\"start\":2035510,\"end\":2036527,\"confidence\":0.664918539999999946843445286503992974758148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That bang.\",\"start\":2037167,\"end\":2037775,\"confidence\":0.494835399999999980824583190042176283895969390869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And there was anything else what happened to you while she was at Calder House?\",\"start\":2039431,\"end\":2044775,\"confidence\":0.87751520000000005072848807685659267008304595947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, just the, the man.\",\"start\":2046540,\"end\":2049228,\"confidence\":0.64787099999999997468336232486763037741184234619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, okay, that's fine.\",\"start\":2049373,\"end\":2052465,\"confidence\":0.74913602999999995279978293183376081287860870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, did this happen often?\",\"start\":2052996,\"end\":2054429,\"confidence\":0.79622640000000000082280848801019601523876190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, was it over a specific period of time?\",\"start\":2055257,\"end\":2057282,\"confidence\":0.86544140000000002732605253186193294823169708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that.\",\"start\":2057690,\"end\":2073371,\"confidence\":0.8741282999999999692164465159294195473194122314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The stress of going to get washed and come back and change and all that.\",\"start\":2073989,\"end\":2078220,\"confidence\":0.488203200000000003822009375653578899800777435302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, one second, I might just catch up on the notes.\",\"start\":2080109,\"end\":2082393,\"confidence\":0.682948600000000016763124222052283585071563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"than it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty.\",\"start\":2115696,\"end\":2122175,\"confidence\":0.5609707999999999916695969659485854208469390869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did it ever change, or did it get\\u2014 or did it become worse?\",\"start\":2123748,\"end\":2127128,\"confidence\":0.749896899999999977382003635284490883350372314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was just the same all the time, every day.\",\"start\":2128660,\"end\":2131862,\"confidence\":0.59940267000000002628468109833193011581897735595703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, no problem.\",\"start\":2132642,\"end\":2133438,\"confidence\":0.58404650000000002396660647718817926943302154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I would manage to get this and this now.\",\"start\":2138892,\"end\":2141922,\"confidence\":0.50350280000000002811333388308412395417690277099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What immediate effects did you experience?\",\"start\":2144379,\"end\":2146571,\"confidence\":0.8302849500000000215749196286196820437908172607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean?\",\"start\":2147464,\"end\":2156575,\"confidence\":0.78143894999999996553441405922058038413524627685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2157859,\"end\":2158022,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And did you experience any sleeping issues whilst you were at Calder House?\",\"start\":2174451,\"end\":2178648,\"confidence\":0.77100420000000002840323531927424483001232147216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Any bedwetting, any running away, or behaviour, or school changes?\",\"start\":2178987,\"end\":2182748,\"confidence\":0.74069905000000002548432576077175326645374298095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just\\u2014 just before the care home, I was stressed all the time.\",\"start\":2185826,\"end\":2189987,\"confidence\":0.7229069999999999662776417608256451785564422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just want to tell him Sorry, could you just repeat that for me, Theresa?\",\"start\":2191713,\"end\":2197017,\"confidence\":0.599073769999999949931179799023084342479705810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle, because I would never get back to my mum and dad.\",\"start\":2197179,\"end\":2207493,\"confidence\":0.70976746000000001668439608693006448447704315185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's what I thought.\",\"start\":2207558,\"end\":2208465,\"confidence\":0.80913749999999995399235785953351296484470367431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened.\",\"start\":2209017,\"end\":2217705,\"confidence\":0.5686035000000000394493326894007623195648193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so I was like, well, I says, I can't tell him, dude.\",\"start\":2217867,\"end\":2221958,\"confidence\":0.68262345000000002048778924290672875940799713134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said, so I had that all in my head the whole time I was in the homes, you know what I mean?\",\"start\":2222022,\"end\":2227243,\"confidence\":0.69315219999999999611617340633529238402843475341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I couldn't tell them anything that happened outside the house, outside, you know what I mean?\",\"start\":2227356,\"end\":2231840,\"confidence\":0.61483765000000001332836063738795928657054901123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":2232340,\"end\":2233226,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that, because I was too feared in case I wasn't gonna get out at all.\",\"start\":2233500,\"end\":2237350,\"confidence\":0.54283464000000003490953304208233021199703216552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar?\",\"start\":2266183,\"end\":2277131,\"confidence\":0.52340054999999996443449390426394529640674591064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, like, the two girls would know nothing, do you know what I mean?\",\"start\":2277758,\"end\":2283941,\"confidence\":0.54701966000000001866254706328618340194225311279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The two girls who ran away?\",\"start\":2284102,\"end\":2285226,\"confidence\":0.70184400000000002339817228858009912073612213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, the two girls that ran away plus more other girls there would know about that man.\",\"start\":2286655,\"end\":2292100,\"confidence\":0.68776559999999997696562559212907217442989349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'd probably hear that to somebody else, you know what I mean?\",\"start\":2297576,\"end\":2299884,\"confidence\":0.663087369999999953762426230241544544696807861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I don't remember his name on that.\",\"start\":2300702,\"end\":2303443,\"confidence\":0.72996110000000002937525778179406188428401947021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man.\",\"start\":2304148,\"end\":2318399,\"confidence\":0.71248520000000004070983550263918004930019378662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And if you\\u2014 if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was.\",\"start\":2318592,\"end\":2330600,\"confidence\":0.87867960000000000508890707351383753120899200439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, I know.\",\"start\":2330600,\"end\":2331680,\"confidence\":0.50136703000000004681879772761021740734577178955078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So it's, it's, it's, it's okay.\",\"start\":2331680,\"end\":2334460,\"confidence\":0.76662653999999996745629005090449936687946319580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not too much of a big issue if you can't remember his name or not.\",\"start\":2334460,\"end\":2338540,\"confidence\":0.6604743600000000380845222025527618825435638427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, right.\",\"start\":2338540,\"end\":2340540,\"confidence\":0.6017550000000000398614474761416204273700714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, the whole\\u2014 if somebody else is saying that, they'll probably remember his name.\",\"start\":2340540,\"end\":2345140,\"confidence\":0.6941300999999999721268295616027899086475372314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've just had that much in my head when I was young, do you know what I mean?\",\"start\":2345140,\"end\":2348740,\"confidence\":0.61976869999999995020090182151761837303638458251953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That much going on that I just can't even remember his name.\",\"start\":2349080,\"end\":2353600,\"confidence\":0.56393163999999995628087390286964364349842071533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't know he was\\u2014 I never let him near me anyway.\",\"start\":2354300,\"end\":2356960,\"confidence\":0.495128869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's That's the main thing, you know what I mean?\",\"start\":2357000,\"end\":2358398,\"confidence\":0.7666946599999999722996335549396462738513946533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you didn't let him near you.\",\"start\":2358448,\"end\":2360074,\"confidence\":0.592593499999999995253574525122530758380889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":2373518,\"end\":2373679,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so this is the next question, Theresa.\",\"start\":2377060,\"end\":2381140,\"confidence\":0.79897960000000001201669874717481434345245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you tell anyone or try to get any help while she was in the house?\",\"start\":2381205,\"end\":2386555,\"confidence\":0.82130723999999999396237626569927670061588287353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I told them, I tell them about him doing that to me, but they never done anything about it because he was still there.\",\"start\":2387302,\"end\":2394995,\"confidence\":0.61112960000000005056364216216024942696094512939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so in relation to you doing\\u2014 you saying him doing that to you, is that referencing to him making you do a handstand outside?\",\"start\":2395799,\"end\":2404660,\"confidence\":0.8897340000000000248547848968883045017719268798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":2405165,\"end\":2405491,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I told them all that.\",\"start\":2405605,\"end\":2406631,\"confidence\":0.64324630000000004859117552769021131098270416259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said I can't because I've not got any pants on.\",\"start\":2407866,\"end\":2409964,\"confidence\":0.5842528000000000165670144269824959337711334228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He says, well, do it.\",\"start\":2410161,\"end\":2410915,\"confidence\":0.7573854300000000261405830315197817981243133544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Polishing me boots.\",\"start\":2411616,\"end\":2412888,\"confidence\":0.74653139999999995612967040869989432394504547119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was during the night.\",\"start\":2413419,\"end\":2422632,\"confidence\":0.7985025599999999723621613156865350902080535888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was about 12 o'clock at night to 2 in the morning.\",\"start\":2423053,\"end\":2427694,\"confidence\":0.90776149999999999895550217843265272676944732666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was outside for 2 hours with him?\",\"start\":2428740,\"end\":2430492,\"confidence\":0.87470435999999995857479007099755108356475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":2430946,\"end\":2431206,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"To polish his boots.\",\"start\":2431936,\"end\":2433056,\"confidence\":0.73023519999999997320827560542966239154338836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"To polish his boots or yours?\",\"start\":2434209,\"end\":2435621,\"confidence\":0.83592820000000001012807615552446804940700531005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, there was 20 pair of boots.\",\"start\":2435913,\"end\":2437925,\"confidence\":0.7630349400000000503752062286366708576679229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Obviously everybody else's boots.\",\"start\":2438314,\"end\":2439693,\"confidence\":0.4906932999999999989171328707016073167324066162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to polish more.\",\"start\":2440400,\"end\":2441769,\"confidence\":0.769113799999999958600938043673522770404815673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I don't know if that punishment was for the lassies running away.\",\"start\":2449860,\"end\":2453219,\"confidence\":0.5604590000000000404867250836105085909366607666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":2453300,\"end\":2453933,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You don't know why you received that punishment?\",\"start\":2456980,\"end\":2459834,\"confidence\":0.6474284999999999623554458594298921525478363037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":2459931,\"end\":2459948,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":2460094,\"end\":2461034,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish.\",\"start\":2464317,\"end\":2472884,\"confidence\":0.51327990000000001113988901124685071408748626708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this, um, did you polish the boots before or after he made you do the handstand?\",\"start\":2473352,\"end\":2478799,\"confidence\":0.87491660000000004426823352332576178014278411865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on.\",\"start\":2479692,\"end\":2484090,\"confidence\":0.525500239999999951834297462482936680316925048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he tried to get me to do it, and I said, no, I'm not getting any pants on.\",\"start\":2484750,\"end\":2488746,\"confidence\":0.50793016000000001941572236319188959896564483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I think my nightie was see-through and all, do you know what I mean?\",\"start\":2489443,\"end\":2494575,\"confidence\":0.79270680000000004472582304515526629984378814697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he would have known I never had any pants on.\",\"start\":2494641,\"end\":2496651,\"confidence\":0.68514229999999998188542349453200586140155792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2496912,\"end\":2497092,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second.\",\"start\":2498172,\"end\":2505604,\"confidence\":0.64591235000000002397513299001730047166347503662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, that is gnaehandant.\",\"start\":2510580,\"end\":2511263,\"confidence\":0.493360159999999992042063468034029938280582427978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It is, unfortunately.\",\"start\":2516078,\"end\":2517579,\"confidence\":0.80350803999999997895287151550292037427425384521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":2517918,\"end\":2519064,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next question would be, what was different at your placement at Calder House compared to the others?\",\"start\":2528779,\"end\":2536737,\"confidence\":0.9124923000000000339326788889593444764614105224609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, I didn't like Calder House.\",\"start\":2541584,\"end\":2543298,\"confidence\":0.90205944000000004567851874526240862905979156494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't like any of them actually, apart from Cardwell Park because I stayed there and went to school.\",\"start\":2543589,\"end\":2549622,\"confidence\":0.90794545000000004275619858162826858460903167724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Say that again for me, please, Theresa.\",\"start\":2552242,\"end\":2553719,\"confidence\":0.74248550000000002047073621724848635494709014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Them all.\",\"start\":2554666,\"end\":2555341,\"confidence\":0.59498689999999998523350086543359793722629547119140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I mean, I like Calderhurst Park.\",\"start\":2555533,\"end\":2557171,\"confidence\":0.7948231999999999519701532335602678358554840087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went out to school.\",\"start\":2557300,\"end\":2558151,\"confidence\":0.8187693400000000121252696771989576518535614013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, in Calderhurst Park.\",\"start\":2559387,\"end\":2560351,\"confidence\":0.82275679999999995484216697150259278714656829833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, we'll, um, we'll get back to that one.\",\"start\":2560447,\"end\":2565232,\"confidence\":0.8693723700000000054188831200008280575275421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We get right in Calderhurst Park.\",\"start\":2565505,\"end\":2567126,\"confidence\":0.6209092000000000499682073495932854712009429931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's the first institution set of questions completed for Calderhouse.\",\"start\":2567175,\"end\":2571911,\"confidence\":0.911549799999999965649521982413716614246368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We're going to now move on to Balnah Craig School.\",\"start\":2572891,\"end\":2575026,\"confidence\":0.9284991000000000216374473893665708601474761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, again, this is going to be\\u2014 is that in care?\",\"start\":2575845,\"end\":2578543,\"confidence\":0.74169004000000005039083816882339306175708770751953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, that's correct.\",\"start\":2579531,\"end\":2580114,\"confidence\":0.66486882999999996624040932147181592881679534912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's, that's when I get the slap for the teacher.\",\"start\":2580259,\"end\":2583674,\"confidence\":0.5062929000000000456793713965453207492828369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay?\",\"start\":2584386,\"end\":2594080,\"confidence\":0.88694030000000001479065758758224546909332275390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":2595446,\"end\":2595863,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So could you please confirm for me the institution's name, the location?\",\"start\":2596329,\"end\":2600991,\"confidence\":0.92068534999999995793729112847358919680118560791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"For Balmer Craig School.\",\"start\":2605133,\"end\":2606151,\"confidence\":0.87924210000000002640518914631684310734272003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to school there, I know.\",\"start\":2607397,\"end\":2609935,\"confidence\":0.80536883999999997474361634886008687317371368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think my school was in that building.\",\"start\":2613113,\"end\":2615917,\"confidence\":0.84565776999999997531887174773146398365497589111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, the school was in that building, I think.\",\"start\":2617141,\"end\":2619719,\"confidence\":0.84064689999999997471746837618411518633365631103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In which building?\",\"start\":2620219,\"end\":2620927,\"confidence\":0.850776259999999950878191157244145870208740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Whatever you call it.\",\"start\":2621811,\"end\":2623884,\"confidence\":0.674366950000000020537527234409935772418975830078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, okay, that's fine.\",\"start\":2625105,\"end\":2628062,\"confidence\":0.73180809999999996140473967898287810385227203369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, do you remember the the approximate dates going to, um, Balnahcraig?\",\"start\":2628640,\"end\":2636041,\"confidence\":0.925224299999999999499777914024889469146728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't remember the dates when I went.\",\"start\":2637060,\"end\":2639032,\"confidence\":0.62819119999999994963246763290953822433948516845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember how old you was?\",\"start\":2639275,\"end\":2640518,\"confidence\":0.8498686600000000535004573976038955152034759521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't.\",\"start\":2641276,\"end\":2641922,\"confidence\":0.77191025000000001998756715693161822855472564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I can remember going in when I went.\",\"start\":2642180,\"end\":2644585,\"confidence\":0.77581460000000002086295580738806165754795074462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They took me for new clothes.\",\"start\":2644666,\"end\":2647055,\"confidence\":0.63484912999999998373112930494244210422039031982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, we'll, um, once we've got any questions, we'll have that.\",\"start\":2648550,\"end\":2653600,\"confidence\":0.88544922999999997603737256213207729160785675048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just hold on one moment.\",\"start\":2653907,\"end\":2654733,\"confidence\":0.72599650000000004457234581423108465969562530517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, Theresa.\",\"start\":2654813,\"end\":2655445,\"confidence\":0.551795999999999953189444568124599754810333251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember who placed you there?\",\"start\":2662265,\"end\":2664525,\"confidence\":0.8239514999999999478319523404934443533420562744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My sister came with a social worker.\",\"start\":2670015,\"end\":2672683,\"confidence\":0.8804629999999999956372676024329848587512969970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even remember his name.\",\"start\":2672748,\"end\":2674219,\"confidence\":0.727321499999999954155782688758336007595062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know, no problem.\",\"start\":2674704,\"end\":2676822,\"confidence\":0.5176081999999999627704028171137906610965728759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on.\",\"start\":2676870,\"end\":2677178,\"confidence\":0.6407237599999999755340240881196223199367523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even remember his name.\",\"start\":2678277,\"end\":2679884,\"confidence\":0.727321499999999954155782688758336007595062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The social worker's name.\",\"start\":2679966,\"end\":2681076,\"confidence\":0.7166639999999999677271489417762495577335357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there a helmet chipped up when I said that?\",\"start\":2684024,\"end\":2686152,\"confidence\":0.7813816700000000281534084933809936046600341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You can't remember his name?\",\"start\":2695819,\"end\":2696848,\"confidence\":0.491932599999999997653077343784389086067676544189453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, that would have been\\u2014 oh God, it's a good while.\",\"start\":2697426,\"end\":2700673,\"confidence\":0.647785199999999949938001009286381304264068603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did she bring him or wave to my\\u2014 I think I may have The name of this social worker, and I'm just gonna\\u2014 it'll be surname, so it's just try and confirm to see if this is correct.\",\"start\":2701220,\"end\":2715830,\"confidence\":0.873525499999999954781060296227224171161651611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this social worker, um, a J\\u2014 J. Arnett?\",\"start\":2716630,\"end\":2723816,\"confidence\":0.90431494000000001154404571934719569981098175048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know what the first name would be, but the last name is Arnett.\",\"start\":2727269,\"end\":2729894,\"confidence\":0.83739410000000003009290594491176307201385498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"James Arnett.\",\"start\":2731002,\"end\":2731492,\"confidence\":0.84552700000000002855671255019842647016048431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You believe it's James Arnett?\",\"start\":2732617,\"end\":2733955,\"confidence\":0.8518615000000000492264007334597408771514892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That might be, aye.\",\"start\":2734910,\"end\":2735830,\"confidence\":0.69934660000000004043130275022122077643871307373046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":2741954,\"end\":2743478,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What type of setting was Balnahcraig?\",\"start\":2744144,\"end\":2745668,\"confidence\":0.87047850000000004389022478790138848125934600830078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was okay.\",\"start\":2747083,\"end\":2748370,\"confidence\":0.819333700000000053620397011400200426578521728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was an olderish man.\",\"start\":2749497,\"end\":2750914,\"confidence\":0.879069270000000013709495760849677026271820068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It had had it with his wife.\",\"start\":2751010,\"end\":2753168,\"confidence\":0.74053840000000004106794904146227054297924041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, sorry, Theresa, it's not about James.\",\"start\":2754638,\"end\":2756680,\"confidence\":0.6316972400000000487096940560149960219860076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, I said what type of setting was Balnahcraig?\",\"start\":2756810,\"end\":2759994,\"confidence\":0.8133908499999999985874410413089208304882049560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was\\u2014 I did have a room in my cell there.\",\"start\":2762281,\"end\":2765044,\"confidence\":0.89805173999999998724064198540872894227504730224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think I did.\",\"start\":2769238,\"end\":2769810,\"confidence\":0.7009541999999999717374521424062550067901611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think I did room in my cell there.\",\"start\":2769924,\"end\":2771604,\"confidence\":0.87505144000000001369699020870029926300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a residential school?\",\"start\":2772725,\"end\":2773769,\"confidence\":0.69430864000000003244394974899478256702423095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":2776778,\"end\":2776810,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how long was you there, Father?\",\"start\":2779014,\"end\":2780478,\"confidence\":0.87085500000000004572342504616244696080684661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her.\",\"start\":2780542,\"end\":2790759,\"confidence\":0.67709589999999997278479213491664268076419830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they went laughing to you, they thought that.\",\"start\":2792359,\"end\":2794994,\"confidence\":0.66162909999999997001651763639529235661029815673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But she was the\\u2014 what would you call that?\",\"start\":2795124,\"end\":2797857,\"confidence\":0.8104592600000000146565071190707385540008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you phoned it back to her?\",\"start\":2798730,\"end\":2800035,\"confidence\":0.83332276000000005122814172864309512078762054443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I phoned it back.\",\"start\":2800840,\"end\":2801469,\"confidence\":0.7639956500000000261252353084273636341094970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said, what are you doing that for?\",\"start\":2801517,\"end\":2803854,\"confidence\":0.7154202499999999798063754496979527175426483154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I just phoned it back to her and they were all going like, oh, she'll kill you.\",\"start\":2805070,\"end\":2809808,\"confidence\":0.74447260000000003987707941632834263145923614501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I said, well, I said, you help me, we actually had her back.\",\"start\":2810844,\"end\":2814070,\"confidence\":0.58592429999999995349213577355840243399143218994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said, I'm not fit for Yeah, do you know what I mean?\",\"start\":2815305,\"end\":2818550,\"confidence\":0.732449649999999952143525661085732281208038330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to stick up for myself.\",\"start\":2818616,\"end\":2819735,\"confidence\":0.64869403999999997179060073904111050069332122802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And, uh, but we were nearly never get a weekend that weekend, so they were\\u2014 I was at the\\u2014 but they were doing it at the train station, and that's when I ran away.\",\"start\":2821106,\"end\":2830231,\"confidence\":0.57547190000000003617941501943278126418590545654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never went back, and I went back to that one.\",\"start\":2830440,\"end\":2832873,\"confidence\":0.6306153500000000189373849934781901538372039794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man.\",\"start\":2833405,\"end\":2854447,\"confidence\":0.5203596999999999805908146299771033227443695068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know why we were there, but it's because we were\\u2014 it was one of the lassies was based in Johnstone that we ran away with, so we went to her back.\",\"start\":2854639,\"end\":2866729,\"confidence\":0.8568710999999999966547648000414483249187469482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that.\",\"start\":2869438,\"end\":2876363,\"confidence\":0.57052844999999996478123875931487418711185455322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So did the\\u2014 did you get slapped following throwing the toast?\",\"start\":2876603,\"end\":2882197,\"confidence\":0.61966014000000002592827286207466386258602142333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, no, that was another incident.\",\"start\":2883303,\"end\":2885852,\"confidence\":0.51836680000000001644622216190327890217304229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was in the morning when I first went in and she helped me with the toast.\",\"start\":2885948,\"end\":2891735,\"confidence\":0.78545253999999997684966501765302382409572601318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I went in to get my breakfast and she helped me with the toast and I helped back.\",\"start\":2891815,\"end\":2895165,\"confidence\":0.5995399999999999618438550896826200187206268310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Because I wasn't even then yet.\",\"start\":2896211,\"end\":2897895,\"confidence\":0.72223559999999997760511405431316234171390533447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, yeah, of course.\",\"start\":2898576,\"end\":2901021,\"confidence\":0.63677390000000000380708797820261679589748382568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll move on to the next question in relation to Balnah Craig.\",\"start\":2901086,\"end\":2904567,\"confidence\":0.9292908300000000121343646242166869342327117919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So in a few sentences, what was your ordinary daily life like at Balnah Craig?\",\"start\":2904632,\"end\":2911419,\"confidence\":0.9195022600000000156938995132804848253726959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think we used to get in the garden sometimes.\",\"start\":2916561,\"end\":2918264,\"confidence\":0.8704415599999999475500089829438365995883941650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There must have been swings or something there.\",\"start\":2919563,\"end\":2922288,\"confidence\":0.7444604999999999694892949264612980186939239501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There must have been a park or something that we went to.\",\"start\":2922725,\"end\":2925509,\"confidence\":0.84183770000000002209361582572455517947673797607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then at the classroom, aye, the classroom was that when that man slapped my face.\",\"start\":2928747,\"end\":2934356,\"confidence\":0.66478809999999999291731000994332134723663330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what for, he was a teagie and I was a hood.\",\"start\":2936025,\"end\":2938972,\"confidence\":0.6007453000000000375990794054814614355564117431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, he was a hood and I was a teagie because I came from Lennoxtown.\",\"start\":2939649,\"end\":2942999,\"confidence\":0.775983899999999948704498820006847381591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was a hood because he came from Kirkcaldy and I came from Lennoxtown.\",\"start\":2945430,\"end\":2948997,\"confidence\":0.7616163000000000238287611864507198333740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that's how far he was travelled, and it was Mr. Air.\",\"start\":2949400,\"end\":2953220,\"confidence\":0.8720676000000000538392441740143112838268280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember his name.\",\"start\":2953220,\"end\":2954480,\"confidence\":0.79606980000000004960014621246955357491970062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember his name.\",\"start\":2954640,\"end\":2957260,\"confidence\":0.79606980000000004960014621246955357491970062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, uh, what was your name, sorry, Theresa?\",\"start\":2957260,\"end\":2961100,\"confidence\":0.72811619999999999119921767487539909780025482177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. Air.\",\"start\":2961100,\"end\":2962400,\"confidence\":0.69471126999999999185320120886899530887603759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr. Air.\",\"start\":2962400,\"end\":2963560,\"confidence\":0.69471126999999999185320120886899530887603759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We knew he was working for the school where I went to.\",\"start\":2963560,\"end\":2969520,\"confidence\":0.85127169999999996452544337444123812019824981689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and was that\\u2014 was that\\u2014 is that Mr. Air as in like Ayrshire?\",\"start\":2969520,\"end\":2972890,\"confidence\":0.8955102999999999813240947332815267145633697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that meant the man's name, Mr. Air.\",\"start\":2973740,\"end\":2976560,\"confidence\":0.74829990000000001781899072739179246127605438232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr?\",\"start\":2976560,\"end\":2985514,\"confidence\":0.80442709999999995051922496713814325630664825439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just Mr. Ayr.\",\"start\":2985723,\"end\":2987382,\"confidence\":0.79811584999999996004049762632348574697971343994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, that's fine.\",\"start\":2987946,\"end\":2988930,\"confidence\":0.76803549999999998210142848620307631790637969970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so it was Mr. Ayr who slapped you?\",\"start\":2989466,\"end\":2992564,\"confidence\":0.69640170000000001238049662788398563861846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mm-hmm.\",\"start\":2994520,\"end\":2994945,\"confidence\":0.71720773000000004326892621975275687873363494873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here.\",\"start\":3005942,\"end\":3014392,\"confidence\":0.5828111000000000263554511548136360943317413330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But none of my dad could do right enough.\",\"start\":3014617,\"end\":3016547,\"confidence\":0.59008782999999997986861899335053749382495880126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean?\",\"start\":3017256,\"end\":3028445,\"confidence\":0.55617010000000000058406612879480235278606414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3029092,\"end\":3029319,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think actually he ended up losing his job.\",\"start\":3044346,\"end\":3046780,\"confidence\":0.73514970000000001704165697447024285793304443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, rightfully so.\",\"start\":3051116,\"end\":3052554,\"confidence\":0.60515949999999996133936974729294888675212860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, um, what was the\\u2014 did you provide any clothing when you went to Balmacraig?\",\"start\":3054498,\"end\":3058385,\"confidence\":0.8974360999999999588538912576041184365749359130859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, they took me down the shops.\",\"start\":3060840,\"end\":3062491,\"confidence\":0.498458149999999988732923839052091352641582489013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They took me down the shops, bought me school uniform and clothes to wear.\",\"start\":3063609,\"end\":3070769,\"confidence\":0.6707043599999999994309973772033117711544036865234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So that was over the moon.\",\"start\":3076250,\"end\":3077651,\"confidence\":0.9150253999999999887648982621612958610057830810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were they clean clothes?\",\"start\":3080510,\"end\":3081661,\"confidence\":0.85057050000000000711253278495860286056995391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were brand new clothes, aye.\",\"start\":3082106,\"end\":3083619,\"confidence\":0.718722599999999989250909493421204388141632080078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So I was over the moon because I hadn't had that for a long time, do you know what I mean?\",\"start\":3086927,\"end\":3090618,\"confidence\":0.85646962999999998178424220895976759493350982666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3091117,\"end\":3091472,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought it was my birthday.\",\"start\":3097131,\"end\":3097969,\"confidence\":0.65618129999999996737614083031076006591320037841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Last Christmas, I thought it was putting back all these clothes and that, you know what I mean?\",\"start\":3101040,\"end\":3105212,\"confidence\":0.61675983999999994811247461257153190672397613525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course, of course.\",\"start\":3105632,\"end\":3106958,\"confidence\":0.529758100000000009544010026729665696620941162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Actually getting brand new clothes.\",\"start\":3107103,\"end\":3108607,\"confidence\":0.61848950000000002535927023927797563374042510986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was the one.\",\"start\":3108963,\"end\":3109658,\"confidence\":0.492871969999999992584349683966138400137424468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean?\",\"start\":3110180,\"end\":3117938,\"confidence\":0.487036230000000014417338434213888831436634063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3118373,\"end\":3118809,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was you, um, how was your contact like with your family in the school?\",\"start\":3118938,\"end\":3122273,\"confidence\":0.88476056000000002921268560385215096175670623779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it easily accessible to contact your family if you wanted to?\",\"start\":3122547,\"end\":3126771,\"confidence\":0.88552799999999998181721139189903624355792999267578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, aye, they let you phone.\",\"start\":3127387,\"end\":3129039,\"confidence\":0.6256313000000000013045564628555439412593841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They let me phone if I asked.\",\"start\":3129752,\"end\":3131535,\"confidence\":0.709117800000000020332890926511026918888092041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When I asked, nah, they let me phone my dad right away.\",\"start\":3131697,\"end\":3134305,\"confidence\":0.7230199600000000170751945915981195867061614990234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I don't know what, but my dad was too happy and he's like, am I getting away up there then?\",\"start\":3138076,\"end\":3145838,\"confidence\":0.68333860000000001821973683036048896610736846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he's saying, put that man, yes, other man back on.\",\"start\":3146910,\"end\":3150044,\"confidence\":0.80396739999999999870539113544509746134281158447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He must have been saying, is my daughter going to be all right?\",\"start\":3150944,\"end\":3153355,\"confidence\":0.82906424999999994707167161323013715445995330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he says, I'll make sure she's all right and all that.\",\"start\":3153452,\"end\":3156179,\"confidence\":0.67743120000000001112994141294620931148529052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, she'll be fine, do you know what I mean?\",\"start\":3156669,\"end\":3158175,\"confidence\":0.6191084000000000031604940886609256267547607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But so, but we ended up running away.\",\"start\":3158404,\"end\":3160826,\"confidence\":0.53622764000000000539358779860776849091053009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I ended up going to Samson.\",\"start\":3161118,\"end\":3163880,\"confidence\":0.865487340000000049400341595173813402652740478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the staff or other children genuinely treat you?\",\"start\":3169841,\"end\":3173397,\"confidence\":0.602942899999999948335016597411595284938812255859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"They were alright.\",\"start\":3176783,\"end\":3177396,\"confidence\":0.83379930000000002099369567076792009174823760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think because I had stuck up for myself, they were kind of saving me, you know what I mean, because I'd stuck up.\",\"start\":3177445,\"end\":3184786,\"confidence\":0.6054303599999999452307974934228695929050445556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were all waiting for me at the train station, so I managed to go on the train and I was saying, bye.\",\"start\":3185173,\"end\":3190918,\"confidence\":0.6296755000000000546123146705213002860546112060546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It's okay.\",\"start\":3203434,\"end\":3205538,\"confidence\":0.7312532000000000476092054668697528541088104248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened.\",\"start\":3205716,\"end\":3215275,\"confidence\":0.5328901999999999805623929205466993153095245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And this was the staff you're referring to?\",\"start\":3216770,\"end\":3218372,\"confidence\":0.76423717000000002119719511028961278498172760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3218456,\"end\":3218623,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, the people in this home, the children.\",\"start\":3219068,\"end\":3223156,\"confidence\":0.7944178600000000312064685203949920833110809326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The children, yeah.\",\"start\":3223960,\"end\":3225425,\"confidence\":0.687912049999999997140776031301356852054595947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That lassie, I hopped back with the toes.\",\"start\":3228890,\"end\":3230609,\"confidence\":0.78527343000000005002192438041674904525279998779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They both sided with her when once they were doing the\\u2014 when they were in the building, they were siding with me.\",\"start\":3231719,\"end\":3240113,\"confidence\":0.839361550000000011806378097389824688434600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The lassie came out, I don't know, she must have been\\u2014 she was I was just sitting.\",\"start\":3240599,\"end\":3245912,\"confidence\":0.82361936999999996178445371697307564318180084228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, how, how were, how did the staff treat you generally?\",\"start\":3246611,\"end\":3250915,\"confidence\":0.88770103000000000204039452000870369374752044677734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I think they were just as good as they were, except, except obviously for the\\u2014 Yeah.\",\"start\":3252560,\"end\":3263235,\"confidence\":0.91434950000000003722533392647164873778820037841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was there any rules, specific rules What followed with any punishments, isolations, or unsafe arrangements?\",\"start\":3267785,\"end\":3275435,\"confidence\":0.6642017399999999849313780941884033381938934326171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know what the punishment is.\",\"start\":3281742,\"end\":3283227,\"confidence\":0.65740275000000003569056161722983233630657196044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I kind of mean that much.\",\"start\":3283339,\"end\":3284437,\"confidence\":0.71881980000000000874393890626379288733005523681640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine, don't worry.\",\"start\":3285259,\"end\":3287067,\"confidence\":0.75446950000000001512745484433253295719623565673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So the next question, again, this might come across as a bit distressing.\",\"start\":3303268,\"end\":3306525,\"confidence\":0.79408559999999994705177641662885434925556182861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anything happen to you there that you now consider abuse, neglect, or harmful?\",\"start\":3307620,\"end\":3312393,\"confidence\":0.7806971700000000513597342433058656752109527587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And that abuse either be the boy hitting me, him hitting you, aye.\",\"start\":3316795,\"end\":3322500,\"confidence\":0.59198680000000003520455038596992380917072296142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands?\",\"start\":3328865,\"end\":3336231,\"confidence\":0.53879916999999999394077576653216965496540069580078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, he's hot in his hands, slapped my face.\",\"start\":3336281,\"end\":3338988,\"confidence\":0.67676820000000004196039071757695637643337249755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the other girl, it was years.\",\"start\":3347380,\"end\":3348595,\"confidence\":0.81496906000000002290306611030246131122112274169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't, I don't know if she did.\",\"start\":3348709,\"end\":3350330,\"confidence\":0.6886531000000000179994685822748579084873199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He went like, I think he says to her, he says, no, you're too nice to slap.\",\"start\":3350950,\"end\":3354742,\"confidence\":0.63280279999999999862581034903996624052524566650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that life, he was gonna shoot in them, do you know what I mean?\",\"start\":3367931,\"end\":3371209,\"confidence\":0.6946445999999999454388444064534269273281097412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wasn't shooting in them at all.\",\"start\":3371307,\"end\":3372865,\"confidence\":0.71172899999999994502530853424104861915111541748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She was what, sorry?\",\"start\":3374578,\"end\":3375294,\"confidence\":0.5401418000000000052551740736817009747028350830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She was like shooting in them kind of thing.\",\"start\":3375799,\"end\":3377573,\"confidence\":0.65691259999999995766728488888475112617015838623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what the real life she was doing, but she was kind of sitting in them, do you know what I mean?\",\"start\":3377687,\"end\":3382170,\"confidence\":0.7994540999999999453251575687318108975887298583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but everybody was going to be doing\\u2014 but I wasn't even gonna be doing it with me anyway, do you know what I mean?\",\"start\":3383633,\"end\":3389778,\"confidence\":0.501615099999999980440179569995962083339691162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I don't know if that'd be actually abused or not.\",\"start\":3389957,\"end\":3392352,\"confidence\":0.50831780000000004182680868325405754148960113525390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":3395110,\"end\":3396403,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so, and that was in relation to physical abuse.\",\"start\":3397308,\"end\":3401786,\"confidence\":0.5085222000000000353026052835048176348209381103515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And looking back, would you say that you was a victim of any emotional abuse or any neglect?\",\"start\":3402174,\"end\":3407410,\"confidence\":0.617249099999999994992094798362813889980316162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, just the fact that we ended up running away.\",\"start\":3415355,\"end\":3418077,\"confidence\":0.56140529999999999599680222672759555280208587646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't want to go back there.\",\"start\":3418867,\"end\":3420268,\"confidence\":0.92538934999999999941877604214823804795742034912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was one thing, I didn't want to go back.\",\"start\":3420397,\"end\":3422314,\"confidence\":0.6795136999999999982691178956883959472179412841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3423730,\"end\":3424090,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's quite stressful, looking at me back all these years, isn't it?\",\"start\":3445559,\"end\":3448680,\"confidence\":0.85231924000000003349697408339125104248523712158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible.\",\"start\":3449549,\"end\":3459839,\"confidence\":0.56011109999999997288711028886609710752964019775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm gonna try not to intrude on too many questions that might be a bit too distressing.\",\"start\":3460576,\"end\":3466894,\"confidence\":0.56807876000000001592837861608131788671016693115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll only ask if it's necessary.\",\"start\":3467230,\"end\":3468914,\"confidence\":0.81286760000000002346354222027002833783626556396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher.\",\"start\":3469956,\"end\":3475986,\"confidence\":0.73007684999999999941877604214823804795742034912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He hit you with his hands.\",\"start\":3476050,\"end\":3477317,\"confidence\":0.51584090000000004661018238039105199277400970458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap.\",\"start\":3477814,\"end\":3483907,\"confidence\":0.6253206000000000042149395085289143025875091552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And after you ran away, you didn't want to go back.\",\"start\":3484308,\"end\":3486794,\"confidence\":0.56049640000000000572555336475488729774951934814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that's when I went up to the other place, eh, when they caught me.\",\"start\":3490914,\"end\":3496228,\"confidence\":0.79045889999999996433643900672905147075653076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, it was my mum and my sister that caught me and took me to the police station.\",\"start\":3496776,\"end\":3502446,\"confidence\":0.71993560000000000886899442775757052004337310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm actually in that house now.\",\"start\":3502526,\"end\":3504202,\"confidence\":0.8606616000000000266112465396872721612453460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm actually in that now as a house.\",\"start\":3505492,\"end\":3509901,\"confidence\":0.87546723999999997989363009764929302036762237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That is, that is the cop shop where I first came in.\",\"start\":3510664,\"end\":3514054,\"confidence\":0.85605293999999998444394577745697461068630218505859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You know, but then, puttin' the clothes within ya spoilt ya, spoilt ya up.\",\"start\":3514643,\"end\":3520423,\"confidence\":0.57730720000000002034568069575470872223377227783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just to confirm, that was the teacher was Mr. R, is that right?\",\"start\":3521226,\"end\":3526846,\"confidence\":0.9174275400000000413314182878821156919002532958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. R, aha.\",\"start\":3526926,\"end\":3527713,\"confidence\":0.8013898999999999883669943301356397569179534912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all?\",\"start\":3528131,\"end\":3533927,\"confidence\":0.88651555999999998025629110998124815523624420166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know, I don't know.\",\"start\":3534007,\"end\":3535517,\"confidence\":0.52155446999999999224684188448009081184864044189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A lot of the class saw it.\",\"start\":3535565,\"end\":3536817,\"confidence\":0.8186039000000000509515984958852641284465789794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But they all saw it in the classroom.\",\"start\":3546121,\"end\":3547689,\"confidence\":0.64969032999999998256868138923891820013523101806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if it somehow\\u2014 I don't know if it got expelled or whatever, you know what I mean, because all the children did see it.\",\"start\":3547996,\"end\":3556216,\"confidence\":0.5017167000000000154358303916524164378643035888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, I don't know really what happened to you.\",\"start\":3556640,\"end\":3560368,\"confidence\":0.71869229999999995062154312108759768307209014892578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Oh, I'm sorry, that's fine.\",\"start\":3561360,\"end\":3563240,\"confidence\":0.5098795000000000410267375627881847321987152099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And how often\\u2014 I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse?\",\"start\":3563642,\"end\":3578532,\"confidence\":0.6783704999999999873949718676158227026462554931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I just left.\",\"start\":3579341,\"end\":3580732,\"confidence\":0.6679418999999999773109493617084808647632598876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I ran away.\",\"start\":3581056,\"end\":3581476,\"confidence\":0.57574402999999996222157960801268927752971649169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That same day, we was planning to run away, me and these other two lassies.\",\"start\":3584523,\"end\":3590264,\"confidence\":0.65023726000000003910628265657578594982624053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it?\",\"start\":3596299,\"end\":3603320,\"confidence\":0.53004532999999998121865019129472784698009490966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":3603830,\"end\":3604580,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the next\\u2014 I probably wouldn't have done it if he hadn't have slapped me.\",\"start\":3604580,\"end\":3608640,\"confidence\":0.52961230000000003581561713872360996901988983154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wouldn't have run away, do you know what I mean?\",\"start\":3608640,\"end\":3611560,\"confidence\":0.67926823999999996761545162371476180851459503173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And we even hatched it up to Aberdeen to get the train.\",\"start\":3611560,\"end\":3614500,\"confidence\":0.815751899999999974255615597940050065517425537109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"We could have been took away or anything.\",\"start\":3614760,\"end\":3617160,\"confidence\":0.7484655000000000057980287238024175167083740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, you don't think of that at the time, do you know what I mean?\",\"start\":3617300,\"end\":3620120,\"confidence\":0.61789700000000002955147238026256673038005828857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, of course not.\",\"start\":3620240,\"end\":3621600,\"confidence\":0.474833730000000009408012147105182521045207977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then we skipped the train and all.\",\"start\":3621600,\"end\":3624440,\"confidence\":0.65847949999999999537436679020174778997898101806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I thought I was going to get into trouble for that too.\",\"start\":3624440,\"end\":3626700,\"confidence\":0.8067372999999999905185177340172231197357177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know what I mean?\",\"start\":3627194,\"end\":3627743,\"confidence\":0.74010830000000005224336518949712626636028289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But you just\\u2014 we just wanted away for them.\",\"start\":3627873,\"end\":3630425,\"confidence\":0.6514270300000000180062897925381548702716827392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Of course, it's completely\\u2014 I mean, the lashes, I'm trying to even remember their names in a canny because we stayed in a house one night and it was broken and we did a toast and egg the next day and, you know, the egg was black.\",\"start\":3631362,\"end\":3647625,\"confidence\":0.64334690000000005483116183313541114330291748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3648204,\"end\":3649009,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh my God, I said, I said, I was so hungry I ate it.\",\"start\":3649234,\"end\":3652711,\"confidence\":0.433419049999999972389019831098266877233982086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can name that.\",\"start\":3655182,\"end\":3656178,\"confidence\":0.53698473999999996042475913782254792749881744384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So moving on to the next question.\",\"start\":3656724,\"end\":3659696,\"confidence\":0.8008998000000000505593789057456888258457183837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, Theresa, go on.\",\"start\":3660323,\"end\":3660982,\"confidence\":0.53670629999999996950776903759106062352657318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I see, it's just, I just commit my, command my head to make that ache.\",\"start\":3662010,\"end\":3668758,\"confidence\":0.59148126999999994790613300210679881274700164794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred?\",\"start\":3669336,\"end\":3678896,\"confidence\":0.791863699999999948175855024601332843303680419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Was there any pain\\/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes?\",\"start\":3679298,\"end\":3689276,\"confidence\":0.73826650000000004769873385157552547752857208251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just running away.\",\"start\":3689551,\"end\":3690392,\"confidence\":0.59018946000000005458474561237380839884281158447265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":3691864,\"end\":3694717,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anyone witness it, know about it, or experience something?\",\"start\":3695090,\"end\":3697748,\"confidence\":0.85599009999999997599928747149533592164516448974609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore.\",\"start\":3700517,\"end\":3710020,\"confidence\":0.7065087599999999579125642412691377103328704833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, did anyone\\u2014 did you tell anyone or try to get help when, when the incident occurred?\",\"start\":3710570,\"end\":3729740,\"confidence\":0.724387099999999950483697830350138247013092041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went right into the headmaster.\",\"start\":3730408,\"end\":3732364,\"confidence\":0.769496100000000016194690033444203436374664306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what did the headmaster say in response?\",\"start\":3738529,\"end\":3743510,\"confidence\":0.82464490000000001401758709107525646686553955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He let me phone my dad.\",\"start\":3743751,\"end\":3745442,\"confidence\":0.77835416999999995635306504482286982238292694091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what else did he do?\",\"start\":3747397,\"end\":3748447,\"confidence\":0.71498644000000000087169382823049090802669525146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm trying to think.\",\"start\":3752009,\"end\":3753764,\"confidence\":0.7055397599999999602715661239926703274250030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her.\",\"start\":3753844,\"end\":3759656,\"confidence\":0.516973600000000033105607144534587860107421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Look at her face, my face was pure red.\",\"start\":3759705,\"end\":3761395,\"confidence\":0.5111234000000000055052851166692562401294708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With a slap, do you know what I mean?\",\"start\":3762357,\"end\":3763544,\"confidence\":0.71106879999999994534931602174765430390834808349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he was trying to deny the fact that he'd slapped me, but I says the full class has seen it.\",\"start\":3763657,\"end\":3768289,\"confidence\":0.61196035000000004178133394816541112959384918212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he's sitting trying to deny it in front of\\u2014 right in front of me.\",\"start\":3769836,\"end\":3772769,\"confidence\":0.64986230000000000384119402951910160481929779052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, no, he did slap me.\",\"start\":3772850,\"end\":3774049,\"confidence\":0.65698120000000004292672883821069262921810150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, look, how do you think my face got like that?\",\"start\":3774616,\"end\":3777241,\"confidence\":0.5567672999999999650100335202296264469623565673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think it ended up black and blue with a slap I got, but I did report him.\",\"start\":3779099,\"end\":3785285,\"confidence\":0.59396309999999996609432173499953933060169219970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So yeah, one moment.\",\"start\":3785431,\"end\":3787549,\"confidence\":0.70171004999999997409076968324370682239532470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if he gets sent home.\",\"start\":3799625,\"end\":3801074,\"confidence\":0.556590200000000034918912206194363534450531005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine.\",\"start\":3801139,\"end\":3811656,\"confidence\":0.7203264000000000333301386490347795188426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away.\",\"start\":3816588,\"end\":3821747,\"confidence\":0.6554820500000000382812004318111576139926910400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So then I never seen them again.\",\"start\":3826058,\"end\":3827494,\"confidence\":0.706897600000000014830447980784811079502105712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the headmaster told you that it wouldn't happen again and you'd be safe there?\",\"start\":3829140,\"end\":3833110,\"confidence\":0.74120470000000004962004140907083638012409210205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3833481,\"end\":3833788,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others?\",\"start\":3842378,\"end\":3851018,\"confidence\":0.916922299999999967923258736846037209033966064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was allowed to go out.\",\"start\":3852526,\"end\":3854314,\"confidence\":0.6526720999999999772711589685059152543544769287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, whenever, you know, like a walk.\",\"start\":3856828,\"end\":3859519,\"confidence\":0.8161214599999999652624182999716140329837799072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just round about the buildings right enough, but you were allowed to.\",\"start\":3859568,\"end\":3863338,\"confidence\":0.809196229999999960824652589508332312107086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So Whereas when you were in the other places, you were locked in.\",\"start\":3864730,\"end\":3869923,\"confidence\":0.64936249999999995363708649165346287190914154052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You couldn't just walk out when you wanted to, you know what I mean?\",\"start\":3870036,\"end\":3873404,\"confidence\":0.54108643999999994633753885864280164241790771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there were like no locked doors?\",\"start\":3874068,\"end\":3875429,\"confidence\":0.77353879999999997085780023553525097668170928955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah, the doors were locked.\",\"start\":3877427,\"end\":3878413,\"confidence\":0.63266140000000004040003886984777636826038360595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What, in Balnacraig?\",\"start\":3879220,\"end\":3880513,\"confidence\":0.81625365999999999200298361756722442805767059326171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, no.\",\"start\":3880901,\"end\":3881563,\"confidence\":0.77564529999999998199911033225362189114093780517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3881644,\"end\":3881805,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Even the locked doors, no.\",\"start\":3882371,\"end\":3884003,\"confidence\":0.54506759999999998544950585710466839373111724853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you was free to roam the premises?\",\"start\":3888950,\"end\":3891247,\"confidence\":0.79611679999999995782644646169501356780529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":3892320,\"end\":3892336,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":3892740,\"end\":3893744,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":3893809,\"end\":3894246,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that concludes the Balnah Craig assessment.\",\"start\":3894295,\"end\":3897468,\"confidence\":0.879862099999999980326492732274346053600311279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park.\",\"start\":3897598,\"end\":3904268,\"confidence\":0.8322675999999999962852825774461962282657623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But this will be the first time that you went to Cardross Park, on November 1977, age 14.\",\"start\":3904414,\"end\":3913859,\"confidence\":0.8729110399999999714282239438034594058990478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just give me one second.\",\"start\":3914134,\"end\":3915526,\"confidence\":0.71443000000000000948574552239733748137950897216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've run away from here a few times and all, but I kept getting caught.\",\"start\":3918081,\"end\":3921253,\"confidence\":0.60558009999999995454089685154031030833721160888671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no worries.\",\"start\":3922410,\"end\":3922868,\"confidence\":0.7526609300000000057906390793505124747753143310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just, um, hold on one moment.\",\"start\":3922933,\"end\":3924456,\"confidence\":0.756712700000000015876366887823678553104400634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you know who placed you into Cardross Park?\",\"start\":3953773,\"end\":3957663,\"confidence\":0.8932369000000000003325340003357268869876861572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not\\u2014 no.\",\"start\":3960068,\"end\":3961836,\"confidence\":0.53341530000000003663984671220532618463039398193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3962667,\"end\":3963332,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was Belinda, eh, I think she's left now.\",\"start\":3970812,\"end\":3975993,\"confidence\":0.787989599999999956736473905039019882678985595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, Belinda, oh, what's that woman's name?\",\"start\":3976363,\"end\":3979072,\"confidence\":0.63467485000000001260644921785569749772548675537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, she came to camsis, she was a social worker.\",\"start\":3980642,\"end\":3983070,\"confidence\":0.84190039999999999320579036066192202270030975341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a social worker?\",\"start\":3984160,\"end\":3985312,\"confidence\":0.8291771999999999476216316907084546983242034912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A social worker, aye, I think it was a social worker, didn't it?\",\"start\":3985637,\"end\":3988640,\"confidence\":0.733673299999999972698105921153910458087921142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You remember a social worker taking you for the first time?\",\"start\":3997203,\"end\":4000210,\"confidence\":0.843484099999999958896523821749724447727203369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember her name?\",\"start\":4001066,\"end\":4001875,\"confidence\":0.85023886000000004070642489750753156840801239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's something to think, eh.\",\"start\":4003180,\"end\":4004276,\"confidence\":0.78891849999999996700950077865854837000370025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Miss Blonde\\u2014 Miss Blunder, I think it was.\",\"start\":4006517,\"end\":4008630,\"confidence\":0.84233475000000002097522155963815748691558837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Miss Blunder.\",\"start\":4008775,\"end\":4009486,\"confidence\":0.56688159999999998550634927596547640860080718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'll have that name.\",\"start\":4016157,\"end\":4019004,\"confidence\":0.74575215999999999727521071690716780722141265869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"She was a social worker in Turkey, but she came for cancer.\",\"start\":4019183,\"end\":4023234,\"confidence\":0.59888744000000004863437652602442540228366851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you believe it was Miss Belinda?\",\"start\":4025000,\"end\":4027180,\"confidence\":0.8724792999999999576488107777549885213375091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Miss Belinda.\",\"start\":4027358,\"end\":4028262,\"confidence\":0.74858754999999999046877974251401610672473907470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":4030829,\"end\":4031524,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second, Theresa.\",\"start\":4031944,\"end\":4033817,\"confidence\":0.75855886999999999620314383719232864677906036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what type of\\u2014 what type of setting was Cardross Park?\",\"start\":4035380,\"end\":4039297,\"confidence\":0.86386733999999998356855712700053118169307708740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was full of them.\",\"start\":4039847,\"end\":4041596,\"confidence\":0.71133389999999996344826058702892623841762542724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"As in, was there a, um, like a residential school?\",\"start\":4043456,\"end\":4046089,\"confidence\":0.83847510000000002872155846489476971328258514404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it an assessment centre?\",\"start\":4046202,\"end\":4047494,\"confidence\":0.88642615000000002378754970777663402259349822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was, uh, was it just a children's assessments home?\",\"start\":4047817,\"end\":4050403,\"confidence\":0.76397269999999994904982258958625607192516326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was just assessment centre for 3 weeks.\",\"start\":4051868,\"end\":4054509,\"confidence\":0.8456333000000000321705329042742960155010223388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school.\",\"start\":4054782,\"end\":4060141,\"confidence\":0.771869600000000044559556044987402856349945068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was an assessment centre, and how long was you there for?\",\"start\":4062460,\"end\":4064934,\"confidence\":0.90634479999999995047943457393557764589786529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"About 3 years, I'm sure.\",\"start\":4065488,\"end\":4066872,\"confidence\":0.8643764000000000446988224211963824927806854248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"For your first time round, do you think you was there for 3 years?\",\"start\":4070310,\"end\":4072992,\"confidence\":0.916614950000000039409542296198196709156036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4073417,\"end\":4073548,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, in a few sentences, what was ordinary daily life like at Cardross Park?\",\"start\":4078592,\"end\":4084982,\"confidence\":0.87884720000000005057927410234697163105010986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, we used to do boxing.\",\"start\":4089902,\"end\":4091177,\"confidence\":0.84793390000000001816005124055664055049419403076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say that again.\",\"start\":4092162,\"end\":4092823,\"confidence\":0.6831715000000000426183532908908091485500335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We used to do boxing.\",\"start\":4093388,\"end\":4094534,\"confidence\":0.85387515999999996640923427548841573297977447509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You used to do boxing?\",\"start\":4095164,\"end\":4095938,\"confidence\":0.85900129999999996766035792461480014026165008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":4096439,\"end\":4097100,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm used to box.\",\"start\":4101438,\"end\":4102559,\"confidence\":0.7517557999999999740481371190981008112430572509765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was the best boxer.\",\"start\":4102981,\"end\":4104864,\"confidence\":0.76748895999999999784080273457220755517482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You was the best at boxing?\",\"start\":4106017,\"end\":4107186,\"confidence\":0.80547285000000001797815230020205490291118621826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, me and my box.\",\"start\":4108619,\"end\":4109615,\"confidence\":0.69803490000000001369784285998321138322353363037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As soon as somebody hopped me, that was me.\",\"start\":4111800,\"end\":4113601,\"confidence\":0.72768589999999999662350091966800391674041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was, I was gonna have me in.\",\"start\":4113699,\"end\":4115107,\"confidence\":0.7230170399999999997220356817706488072872161865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that was\\u2014 I don't think that was\\u2014 they should have waited to do that, do you know what I mean?\",\"start\":4120160,\"end\":4124803,\"confidence\":0.551493760000000055043756219674833118915557861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but it was just time just to give something to do.\",\"start\":4128262,\"end\":4132172,\"confidence\":0.734603349999999988284571372787468135356903076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, but everybody was\\u2014 they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts.\",\"start\":4132831,\"end\":4145276,\"confidence\":0.55220776999999998668755551989306695759296417236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember what your accommodation was like at Cardross?\",\"start\":4145874,\"end\":4150216,\"confidence\":0.8865228000000000552205392523319460451602935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4 in a room.\",\"start\":4151092,\"end\":4152583,\"confidence\":0.69357835999999994935905078818905167281627655029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was It was 4 to 1.\",\"start\":4152632,\"end\":4155052,\"confidence\":0.83326644000000005263473212835378944873809814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And if I was naughty, I'd have been in a room itself.\",\"start\":4155216,\"end\":4158111,\"confidence\":0.6724856999999999640493797414819709956645965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they says they were going to take all my clothes off.\",\"start\":4161570,\"end\":4163968,\"confidence\":0.5143596999999999752617441117763519287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So if you was naughty, you'd be placed into a room by yourself?\",\"start\":4164989,\"end\":4168570,\"confidence\":0.65438830000000003384030833331053145229816436767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aha, I was placed in it.\",\"start\":4169150,\"end\":4170539,\"confidence\":0.8225713999999999526124838666873984038829803466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they were going to take my clothes off of me when they stood up open and shut the door.\",\"start\":4171849,\"end\":4175356,\"confidence\":0.7759703399999999806624373377417214214801788330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, aye, that'll be right, you'se not taking my clothes off.\",\"start\":4175663,\"end\":4178976,\"confidence\":0.70932519999999998905337861287989653646945953369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's not right.\",\"start\":4179669,\"end\":4181176,\"confidence\":0.94891190000000003035296458619995974004268646240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I do doubt I'll be getting the police.\",\"start\":4182829,\"end\":4184412,\"confidence\":0.782868600000000025573854145477525889873504638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell?\",\"start\":4189829,\"end\":4196352,\"confidence\":0.8205506000000000188521198651869781315326690673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was just the clothes that was there.\",\"start\":4196529,\"end\":4198640,\"confidence\":0.7447793499999999511373971472494304180145263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, other people had been worn.\",\"start\":4200525,\"end\":4202362,\"confidence\":0.672688799999999975653963701915927231311798095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And would you say the clothes were, um, hygienic in any way?\",\"start\":4207825,\"end\":4210993,\"confidence\":0.85367954000000001446579744879272766411304473876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, uh, they weren't.\",\"start\":4211930,\"end\":4213627,\"confidence\":0.5850621499999999475249978786450810730457305908203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"They were all right.\",\"start\":4213708,\"end\":4214241,\"confidence\":0.4919181200000000142580347528564743697643280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were all the same.\",\"start\":4218017,\"end\":4219525,\"confidence\":0.6424864500000000422375023845233954489231109619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was the thing.\",\"start\":4220789,\"end\":4222702,\"confidence\":0.670701100000000050016524255624972283840179443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were all the same.\",\"start\":4224259,\"end\":4225134,\"confidence\":0.6424864500000000422375023845233954489231109619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":4225540,\"end\":4228188,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what was, um, the food like at the assessment centre?\",\"start\":4228643,\"end\":4231845,\"confidence\":0.8568738000000000187839077625540085136890411376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As far as I know, Anne used to work in the kitchen doing the dishes and that.\",\"start\":4234694,\"end\":4238888,\"confidence\":0.9024868600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was she able to contact your family freely?\",\"start\":4245202,\"end\":4247281,\"confidence\":0.829903199999999952041207507136277854442596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it accessible to you?\",\"start\":4247474,\"end\":4249134,\"confidence\":0.8847816600000000253345433520735241472721099853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, not really.\",\"start\":4252610,\"end\":4253404,\"confidence\":0.5927312000000000136168409881065599620342254638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'd sat there waiting for my family to come and visit me and they never came.\",\"start\":4254555,\"end\":4257569,\"confidence\":0.61306154999999995514059492052183486521244049072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends.\",\"start\":4259099,\"end\":4265888,\"confidence\":0.85981359999999995569197608347167260944843292236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I got a job when I was out.\",\"start\":4266800,\"end\":4269249,\"confidence\":0.565529469999999978568894221098162233829498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out.\",\"start\":4269346,\"end\":4282117,\"confidence\":0.61385739999999999749746848465292714536190032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that took me go up now, Amy.\",\"start\":4283114,\"end\":4284646,\"confidence\":0.66119795999999997349050318007357418537139892578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So is there anything\\u2014 so I just put that, um, he was unable to contact your family, um, and when you\\u2014 and when you did, you would sit waiting for them and they wouldn't\\u2014 they never came.\",\"start\":4285467,\"end\":4295365,\"confidence\":0.498293880000000022345574279825086705386638641357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you then got, um, work on a weekend, which was\\u2014 which was then the reason as to why you was able to leave early, right?\",\"start\":4295445,\"end\":4304420,\"confidence\":0.90802430000000000642756958768586628139019012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the others\\u2014 how did staff and other children generally treat you while you were at Cardross Centre?\",\"start\":4314138,\"end\":4320505,\"confidence\":0.89411885000000002055031700365361757576465606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, all right, apart from this woman I didn't really like, she didn't like me.\",\"start\":4321214,\"end\":4324772,\"confidence\":0.6976818000000000186133775059715844690799713134765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if she liked me or I didn't like her, I don't know.\",\"start\":4325014,\"end\":4329137,\"confidence\":0.52732250000000002732036818997585214674472808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is this another child or a staff member?\",\"start\":4329218,\"end\":4331336,\"confidence\":0.78411233000000002402174459348316304385662078857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, a staff member.\",\"start\":4331546,\"end\":4332758,\"confidence\":0.648755799999999993588062352500855922698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She didn't\\u2014 we get 4 flags a day and every day she was on she stroked my 4 flags.\",\"start\":4333017,\"end\":4338318,\"confidence\":0.76064246999999995946240005650906823575496673583984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, I was cheeky.\",\"start\":4339947,\"end\":4342127,\"confidence\":0.71090489999999995074375647163833491504192352294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, would you just repeat that again for me please, Theresa?\",\"start\":4342853,\"end\":4346970,\"confidence\":0.67488159999999997040731614106334745883941650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think I was cheeky to her, or she would annoy me, or I would annoy her, and vice versa.\",\"start\":4348181,\"end\":4354994,\"confidence\":0.63294689999999997898072479074471630156040191650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So then she would just stop my fags.\",\"start\":4355139,\"end\":4358335,\"confidence\":0.57354515999999999831260311111691407859325408935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I would just get into the office and get a fag after the teacher.\",\"start\":4359319,\"end\":4363675,\"confidence\":0.646761600000000047572257244610227644443511962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Or their manager, whatever.\",\"start\":4366082,\"end\":4367580,\"confidence\":0.6886782000000000181216819328255951404571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, who would take my\\u2014 and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff?\",\"start\":4367629,\"end\":4389534,\"confidence\":0.87187139999999996309298921914887614548206329345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And did it follow any punishments or isolation or unsafe arrangements?\",\"start\":4390019,\"end\":4393963,\"confidence\":0.64287704000000001069992094926419667899608612060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, the punishment would be stroke your fag.\",\"start\":4394140,\"end\":4396723,\"confidence\":0.85855055000000002340954097235226072371006011962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, what else would they do?\",\"start\":4397493,\"end\":4399049,\"confidence\":0.61498134999999998218100927260820753872394561767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You wouldn't get your weekends at home either.\",\"start\":4399739,\"end\":4403525,\"confidence\":0.50543665999999998206249074428342282772064208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag?\",\"start\":4404632,\"end\":4410600,\"confidence\":0.76539122999999997798425965811475180089473724365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4411451,\"end\":4411467,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As in steal your cigarettes?\",\"start\":4412189,\"end\":4413472,\"confidence\":0.51764909999999997314290567373973317444324493408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They don't take it, no, they wouldn't give you fags.\",\"start\":4414098,\"end\":4416103,\"confidence\":0.64610445000000005233431465967441909015178680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh.\",\"start\":4416665,\"end\":4416825,\"confidence\":0.54432963999999994797462932183407247066497802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was a punishment, but that only made me worse.\",\"start\":4423001,\"end\":4425300,\"confidence\":0.97352695000000000202788896785932593047618865966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you only go 4 times a day?\",\"start\":4427330,\"end\":4428839,\"confidence\":0.87776379999999998293702674345695413649082183837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I suffered it for a gadroo half every day.\",\"start\":4429293,\"end\":4433220,\"confidence\":0.8090602000000000071366912379744462668895721435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you only got 4 a day.\",\"start\":4435974,\"end\":4437297,\"confidence\":0.728307370000000009468976713833399116992950439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was isolation used as punishment at all?\",\"start\":4438526,\"end\":4441154,\"confidence\":0.580717499999999997584154698415659368038177490234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'd just been put in that room.\",\"start\":4443563,\"end\":4444965,\"confidence\":0.55481420000000003511786417220719158649444580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was on my isolation ago.\",\"start\":4445064,\"end\":4446894,\"confidence\":0.7763771999999999895436531005543656647205352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Is that when you was put in the room and they threatened to take your clothes off?\",\"start\":4454994,\"end\":4457437,\"confidence\":0.618761099999999952814278003643266856670379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4458048,\"end\":4458080,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's going to be difficult to answer and also to ask this question, Theresa.\",\"start\":4472110,\"end\":4476481,\"confidence\":0.5809248000000000189402271644212305545806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"However, was they\\u2014 did they ever actually take your clothes off at any point?\",\"start\":4476641,\"end\":4481447,\"confidence\":0.79922013999999996780587707689846865832805633544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":4481994,\"end\":4482014,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you was in that room?\",\"start\":4482014,\"end\":4483178,\"confidence\":0.85791640000000002341806748518138192594051361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4483421,\"end\":4483809,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, no problem.\",\"start\":4484602,\"end\":4489859,\"confidence\":0.4992580699999999982452436597668565809726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I wouldn't know it.\",\"start\":4490037,\"end\":4492225,\"confidence\":0.52978170000000002204387783422134816646575927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for Cardross, for the first time of you being there, did you experience\\u2014 did you suffer from any abuse, neglect, or any harmful actions?\",\"start\":4492533,\"end\":4521133,\"confidence\":0.5835385299999999997311306287883780896663665771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":4523488,\"end\":4524713,\"confidence\":0.62718269999999998187689698170288465917110443115234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The headmaster was really good to me, I didn't want to get sent to him.\",\"start\":4526570,\"end\":4531710,\"confidence\":0.51286149999999997017852138014859519898891448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4532570,\"end\":4533557,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It wasn't a rotten wee man or anything like that, do you know what I mean?\",\"start\":4533897,\"end\":4536617,\"confidence\":0.5326573999999999475818412975058890879154205322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I think that's how I went into him because I knew he would be eating my fag.\",\"start\":4537945,\"end\":4542444,\"confidence\":0.70599380000000000467963445771601982414722442626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I'd get a punishment, he'd stop fagging in again, he would give me a fag.\",\"start\":4550470,\"end\":4554750,\"confidence\":0.62569520000000000692352841724641621112823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I think it was just to calm me down or whatever, you know what I mean?\",\"start\":4555540,\"end\":4558650,\"confidence\":0.75690055000000000529070121046970598399639129638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, more than likely it seems.\",\"start\":4559020,\"end\":4561010,\"confidence\":0.68607103999999996535308355305460281670093536376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, just to calm me down a wee bit.\",\"start\":4561160,\"end\":4562850,\"confidence\":0.68124989999999996381774280962417833507061004638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so just going back from what you said previously, so I'm just looking over, so Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off?\",\"start\":4564880,\"end\":4596309,\"confidence\":0.8290614499999999775781134303542785346508026123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, the room I was in, I think my roommates would have heard them.\",\"start\":4596775,\"end\":4601639,\"confidence\":0.76376085999999998588094740625820122659206390380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Saying that to me.\",\"start\":4602061,\"end\":4602808,\"confidence\":0.79231660000000003751807753360481001436710357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, hold on, because it was a room next to it.\",\"start\":4603311,\"end\":4607550,\"confidence\":0.8294116000000000266112465396872721612453460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I don't know, it might have happened to other people as well.\",\"start\":4610785,\"end\":4612970,\"confidence\":0.77755940000000001166569063570932485163211822509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":4613085,\"end\":4613659,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in?\",\"start\":4645892,\"end\":4660897,\"confidence\":0.8537535000000000540154587724828161299228668212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would, I would volunteer, but because that's all we had to do.\",\"start\":4661492,\"end\":4666365,\"confidence\":0.50564620000000004562679123409907333552837371826171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, okay, that's fine.\",\"start\":4666980,\"end\":4668114,\"confidence\":0.74913602999999995279978293183376081287860870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've then got Sarah's posh after, and that was a couple of months later.\",\"start\":4668227,\"end\":4675113,\"confidence\":0.8020304400000000111248255052487365901470184326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4675324,\"end\":4675858,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then I've got Rosanna Lucas.\",\"start\":4676959,\"end\":4678708,\"confidence\":0.853627860000000016071908248704858124256134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"1994.\",\"start\":4681250,\"end\":4682000,\"confidence\":0.6378101000000000464495997221092693507671356201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Does that sound about right to you?\",\"start\":4682000,\"end\":4685690,\"confidence\":0.77429026000000000795608912085299380123615264892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I never said that.\",\"start\":4686320,\"end\":4688320,\"confidence\":0.60521429999999998283755076045054011046886444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I asked her before that.\",\"start\":4688320,\"end\":4689710,\"confidence\":0.76005040000000001487734380134497769176959991455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She went, did you take your clothes off?\",\"start\":4691480,\"end\":4693140,\"confidence\":0.8553979000000000443293401986011303961277008056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went, no, she never asked me that.\",\"start\":4693140,\"end\":4696370,\"confidence\":0.68715139999999996778257127516553737223148345947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She's listening in, but she's obviously shocked with some of the things I'm saying.\",\"start\":4699240,\"end\":4704800,\"confidence\":0.52587837000000003939703674404881894588470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":4704800,\"end\":4705660,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You know, I mean, because I've obviously failed them.\",\"start\":4705660,\"end\":4707820,\"confidence\":0.86660570000000003432205630815587937831878662109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Maybe not as much, but I felt good, you know what I mean?\",\"start\":4708090,\"end\":4712670,\"confidence\":0.89980669999999995933848140339250676333904266357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":4712670,\"end\":4713590,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Obviously affected me through the years, you know what I mean?\",\"start\":4714210,\"end\":4718930,\"confidence\":0.492050680000000018043948557533440180122852325439453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Of course, yeah.\",\"start\":4718930,\"end\":4719710,\"confidence\":0.47401830000000000353566065314225852489471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct?\",\"start\":4719710,\"end\":4726420,\"confidence\":0.851730349999999969412556310999207198619842529296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, yes.\",\"start\":4726610,\"end\":4727510,\"confidence\":0.8412497599999999575715037281042896211147308349609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":4727510,\"end\":4728170,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement.\",\"start\":4728170,\"end\":4737570,\"confidence\":0.800421660000000034784761737682856619358062744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember at the beginning when we started talking about Balnakrieg, you mentioned that you kept getting caught for absconding, do you know, for running away?\",\"start\":4738383,\"end\":4746606,\"confidence\":0.5074711400000000427468194175162352621555328369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you try to remember at least one of the times you ran away and what the reasons for running away?\",\"start\":4748250,\"end\":4753651,\"confidence\":0.764480049999999966559016684186644852161407470703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That day that I get slapped for that teacher?\",\"start\":4754310,\"end\":4756721,\"confidence\":0.7139944000000000290384605250437743961811065673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, in Cardross Park, Balnakrieg.\",\"start\":4761669,\"end\":4765085,\"confidence\":0.8018380400000000296500957119860686361789703369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, in Cardross Park.\",\"start\":4765167,\"end\":4765951,\"confidence\":0.82057510000000000172093450601096265017986297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Fact, oh, I don't know, I was in the hospital, I just said I'm going away.\",\"start\":4766350,\"end\":4771055,\"confidence\":0.67398469999999999213713408607873134315013885498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I never said I was going away.\",\"start\":4773374,\"end\":4774782,\"confidence\":0.67971395999999995041207512258552014827728271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer.\",\"start\":4774992,\"end\":4785151,\"confidence\":0.55982924000000000575028025195933878421783447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me.\",\"start\":4786292,\"end\":4795794,\"confidence\":0.5313480999999999898619762461748905479907989501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging.\",\"start\":4796020,\"end\":4803596,\"confidence\":0.5360232000000000329720251102116890251636505126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they would stop and tie me and once they went back in the motor, I would move again and run away again and hold on to the wire when they came out.\",\"start\":4803709,\"end\":4814575,\"confidence\":0.75598259999999994906971778618753887712955474853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they were beginning to get a bit lung me right in the back of the van.\",\"start\":4815484,\"end\":4819986,\"confidence\":0.72010589999999996546620195658761076629161834716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because they say they got me, do you know what I mean?\",\"start\":4820587,\"end\":4823170,\"confidence\":0.55759320000000001105178171201259829103946685791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that would be the police in St. Barton or whatever, Cadres, whatever.\",\"start\":4824190,\"end\":4828832,\"confidence\":0.82152986999999999540023054578341543674468994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know where the police would have came from.\",\"start\":4828912,\"end\":4830589,\"confidence\":0.491371700000000022345858496919390745460987091064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they'd probably remember that, John and Anthony, whatever.\",\"start\":4831056,\"end\":4836062,\"confidence\":0.78981820000000002579554347903467714786529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off.\",\"start\":4836337,\"end\":4860917,\"confidence\":0.86448955999999999022520569269545376300811767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so when that night, when that incident occurred, what was happening before the staff members came in and took you away?\",\"start\":4861542,\"end\":4870195,\"confidence\":0.63105160000000004583142754199798218905925750732421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I really can't, I think they were all carrying on.\",\"start\":4871460,\"end\":4874510,\"confidence\":0.54487870000000004910845063932356424629688262939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were all carrying on?\",\"start\":4876240,\"end\":4877420,\"confidence\":0.82976543999999996525929191193426959216594696044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4877690,\"end\":4878240,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"As in like just doing your normal business?\",\"start\":4878240,\"end\":4879820,\"confidence\":0.77230779999999998874926632197457365691661834716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The first time I came in, that's just when they shot up, probably.\",\"start\":4879820,\"end\":4883700,\"confidence\":0.68648790000000003974633955294848419725894927978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they'd be taking my clothes off.\",\"start\":4883700,\"end\":4889680,\"confidence\":0.7627770000000000383266751668998040258884429931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off.\",\"start\":4889980,\"end\":4895140,\"confidence\":0.6277169000000000220751417145947925746440887451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's what you're doing.\",\"start\":4895140,\"end\":4896820,\"confidence\":0.74830839999999998468638295889832079410552978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Room, and you kept opening and closing the door when you got into this room?\",\"start\":4898392,\"end\":4902173,\"confidence\":0.71318435999999996166565097155398689210414886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was that kind of\\u2014 okay, so he was opening and closing the door in like retaliation kind of manner?\",\"start\":4902237,\"end\":4915874,\"confidence\":0.81346810000000002727205128394416533410549163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they opened it.\",\"start\":4925299,\"end\":4926527,\"confidence\":0.71088063999999995257184082220192067325115203857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they locked the door first and then they opened it?\",\"start\":4927254,\"end\":4931178,\"confidence\":0.741828200000000048675019570509903132915496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They're doing it because they're going to stroke you.\",\"start\":4931437,\"end\":4933084,\"confidence\":0.56561709999999998377262500071083195507526397705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So after they locked\\u2014 so did they, um, try to get you to take your clothes off before they locked the door?\",\"start\":4936404,\"end\":4942121,\"confidence\":0.80648470000000005430962346508749760687351226806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, they just said that they would come in and take my clothes off.\",\"start\":4942687,\"end\":4945247,\"confidence\":0.5600078699999999631842229064204730093479156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said no, you don't know.\",\"start\":4945378,\"end\":4946633,\"confidence\":0.58065646999999998012498281241278164088726043701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's exactly that.\",\"start\":4947351,\"end\":4948313,\"confidence\":0.6148985000000000145092826642212457954883575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was greeting him to Auntie Janine, but because I was too\\u2014 I was, wow, what do you want to take my clothes off for?\",\"start\":4954938,\"end\":4960718,\"confidence\":0.624584000000000028052227207808755338191986083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know what I mean?\",\"start\":4961520,\"end\":4962134,\"confidence\":0.74010830000000005224336518949712626636028289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wasn't too sure.\",\"start\":4962182,\"end\":4962877,\"confidence\":0.662272039999999950765641187899746000766754150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it is a peculiar thing to ask a child.\",\"start\":4963476,\"end\":4966822,\"confidence\":0.5804278000000000492519802719471044838428497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know.\",\"start\":4967113,\"end\":4967452,\"confidence\":0.51317219999999996726813833447522483766078948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember anything what happened after this?\",\"start\":4975546,\"end\":4977825,\"confidence\":0.89226700000000003232258904972695745527744293212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So after the asked you to take your clothes off, and obviously you told them no.\",\"start\":4977924,\"end\":4982787,\"confidence\":0.57612264000000001917811687235371209681034088134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anything follow up from that?\",\"start\":4983608,\"end\":4985203,\"confidence\":0.866261900000000029109514798619784414768218994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, I think they put me back into my room.\",\"start\":4985767,\"end\":4992008,\"confidence\":0.71147020000000005257589918983285315334796905517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What, after a couple of hours of isolation?\",\"start\":4996930,\"end\":4998999,\"confidence\":0.7730809499999999889752189119462855160236358642578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Aye, and I'd calmed down a wee bit.\",\"start\":5001255,\"end\":5002981,\"confidence\":0.5021427000000000528956434209248982369899749755859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because I was stressed over things.\",\"start\":5005702,\"end\":5007561,\"confidence\":0.79562129999999997576054511227994225919246673583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how often did this happen?\",\"start\":5020578,\"end\":5022668,\"confidence\":0.75540554999999998120330246820230968296527862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Over what time period?\",\"start\":5023095,\"end\":5024525,\"confidence\":0.85286779999999995371950944900163449347019195556640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it change or become worse?\",\"start\":5024591,\"end\":5026299,\"confidence\":0.6619610000000000216147100218222476541996002197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, it came\\u2014 we ended up with nothing.\",\"start\":5028440,\"end\":5030989,\"confidence\":0.542533460000000022915855879546143114566802978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel.\",\"start\":5031845,\"end\":5040333,\"confidence\":0.79628589999999999093915903358720242977142333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You did 20 hats and you did a flannel?\",\"start\":5042721,\"end\":5045206,\"confidence\":0.74430300000000004789768581758835352957248687744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A jumper for a man.\",\"start\":5046674,\"end\":5047851,\"confidence\":0.74065535999999998484355501204845495522022247314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Jumper, sorry.\",\"start\":5048142,\"end\":5048836,\"confidence\":0.57931023999999997631249470941838808357715606689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":5049255,\"end\":5049432,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was a good knitter.\",\"start\":5050255,\"end\":5053732,\"confidence\":0.59493004999999998805293444092967547476291656494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they say, she's got a talent there somewhere, but she just no use it.\",\"start\":5054444,\"end\":5058250,\"confidence\":0.54782390000000003027480488526634871959686279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that?\",\"start\":5075587,\"end\":5089036,\"confidence\":0.62965952999999996730906559605500660836696624755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was probably\\u2014 Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car.\",\"start\":5089149,\"end\":5103107,\"confidence\":0.52073080000000004918803142572869546711444854736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I tell all the lassies, he's run right into my cousin's.\",\"start\":5103500,\"end\":5105954,\"confidence\":0.635916799999999948767026580753736197948455810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They says, what for?\",\"start\":5107529,\"end\":5108298,\"confidence\":0.6819436599999999515375748160295188426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, I don't know.\",\"start\":5108429,\"end\":5109001,\"confidence\":0.63914780000000004367421979623031802475452423095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, I still run you in.\",\"start\":5109164,\"end\":5110538,\"confidence\":0.757080100000000033588776204851455986499786376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What immediate effects did you experience?\",\"start\":5113260,\"end\":5115773,\"confidence\":0.8302849500000000215749196286196820437908172607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean?\",\"start\":5115999,\"end\":5125114,\"confidence\":0.8645954000000000139181111080688424408435821533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said, he's not allowed to do that, see me.\",\"start\":5125259,\"end\":5128237,\"confidence\":0.61959489999999994847001971720601432025432586669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you experiencing any fear or shame when, um, when they were\\u2014 well, I mean, actually been told this, the governors the next day.\",\"start\":5128978,\"end\":5138496,\"confidence\":0.64501249999999998863131622783839702606201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I told them about it just because I was stressed, but he always gave me a fag to calm me down.\",\"start\":5141591,\"end\":5147377,\"confidence\":0.58574545000000000083417717178235761821269989013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But you see, as he went, he went, they wouldn't have took their clothes off.\",\"start\":5150460,\"end\":5153746,\"confidence\":0.72894585000000000629682972430600784718990325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They probably just did that to calm me down.\",\"start\":5153957,\"end\":5155884,\"confidence\":0.7482073000000000195797156266053207218647003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So there was nothing there, went to that.\",\"start\":5158782,\"end\":5161421,\"confidence\":0.734921799999999958430407787091098725795745849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think I had had to drink a I wouldn't enter the office very often.\",\"start\":5161568,\"end\":5165544,\"confidence\":0.59348255000000005310312189976684749126434326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you experience any sleeping problems whilst you was at Cartridge?\",\"start\":5168165,\"end\":5172643,\"confidence\":0.75901140000000000274127387456246651709079742431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, there was a spider.\",\"start\":5174586,\"end\":5175552,\"confidence\":0.6926797000000000092967411546851508319377899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, in fact, do you know what, that was her.\",\"start\":5175713,\"end\":5177402,\"confidence\":0.76214879999999995963122501052566803991794586181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a spider that was in the room.\",\"start\":5177515,\"end\":5179188,\"confidence\":0.7011403400000000285530177279724739491939544677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A spider?\",\"start\":5179591,\"end\":5180234,\"confidence\":0.78971785000000005450004891827120445668697357177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A spider was in the room.\",\"start\":5180636,\"end\":5181747,\"confidence\":0.686474299999999981736209520022384822368621826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They wouldn't come in and get her.\",\"start\":5181843,\"end\":5182969,\"confidence\":0.55276000000000002909672502937610261142253875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They wouldn't come in and get her?\",\"start\":5183883,\"end\":5184864,\"confidence\":0.6699578999999999950887286104261875152587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, they were probably feetsie, I know.\",\"start\":5185331,\"end\":5186844,\"confidence\":0.6409086999999999978427922542323358356952667236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, um, I'm scared of vipers, spiders now.\",\"start\":5189661,\"end\":5192554,\"confidence\":0.84944015999999999966263430906110443174839019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anyone else, uh, did anyone witness this and know about it or experience something similar?\",\"start\":5217813,\"end\":5223700,\"confidence\":0.855551240000000046137529352563433349132537841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, they may have experienced something like, I don't know.\",\"start\":5224632,\"end\":5228439,\"confidence\":0.71536109999999997199893186916597187519073486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was a few of them put in that room, mate, enough at one point, but I don't know.\",\"start\":5236178,\"end\":5241364,\"confidence\":0.75190604000000005324721996657899580895900726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Then happened to the money, I don't know.\",\"start\":5242003,\"end\":5244179,\"confidence\":0.62397223999999995580623135538189671933650970458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It just frightened me when that was over.\",\"start\":5247600,\"end\":5249481,\"confidence\":0.92538120000000001486029077568673528730869293212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you tell anyone or try to get help?\",\"start\":5265531,\"end\":5267634,\"confidence\":0.80389549999999998508570797639549709856510162353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, as if you didn't drink the whole fist in the morning.\",\"start\":5270040,\"end\":5273057,\"confidence\":0.6002172999999999536413497480680234730243682861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And who did you speak to?\",\"start\":5278082,\"end\":5279763,\"confidence\":0.81572549999999999226218960757250897586345672607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The man that owned the place.\",\"start\":5280269,\"end\":5281493,\"confidence\":0.61495350000000004175859658062108792364597320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what response did you receive?\",\"start\":5287056,\"end\":5288431,\"confidence\":0.82664729999999997378523630686686374247074127197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, he was a bit nasty.\",\"start\":5292459,\"end\":5293449,\"confidence\":0.896841699999999963921482049045152962207794189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was all been a case 'You alright?' and that.\",\"start\":5293532,\"end\":5296619,\"confidence\":0.80487819999999998810125134696136228740215301513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Then he gave me a fag and I was alright.\",\"start\":5297025,\"end\":5299563,\"confidence\":0.576124969999999958503167363232932984828948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one.\",\"start\":5305862,\"end\":5312816,\"confidence\":0.62557256000000005524697144210222177207469940185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was brand new, but I used to go to school and his daughter was there as well.\",\"start\":5312864,\"end\":5317913,\"confidence\":0.75823753999999998764991460120654664933681488037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I'm just trying to remember, I'm trying to think of his name.\",\"start\":5320004,\"end\":5322488,\"confidence\":0.7682050000000000267164068645797669887542724609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"He was so often nice.\",\"start\":5324084,\"end\":5325338,\"confidence\":0.82090472999999997139042307026102207601070404052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was nice enough, you know what I mean?\",\"start\":5325451,\"end\":5327509,\"confidence\":0.8883017300000000116000364869250915944576263427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5328265,\"end\":5328522,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just can't remember his name.\",\"start\":5329133,\"end\":5331902,\"confidence\":0.63902029999999998555182401105412282049655914306640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":5333264,\"end\":5334334,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But he was all right.\",\"start\":5338202,\"end\":5339285,\"confidence\":0.496966100000000021719159803978982381522655487060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He never was neither bad or anything like that to me.\",\"start\":5339883,\"end\":5344006,\"confidence\":0.694691900000000028825297704315744340419769287109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that was good to hear.\",\"start\":5344750,\"end\":5346561,\"confidence\":0.97833245999999995934359731108997948467731475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just phoned the paper up.\",\"start\":5350631,\"end\":5360007,\"confidence\":0.589836800000000049948312152992002665996551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know who got that to come in, but they got that psychologist and I just phoned the paper up.\",\"start\":5361904,\"end\":5370700,\"confidence\":0.6092276599999999486811930182739160954952239990234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said, I'm no, eh, right, no, that rubbish.\",\"start\":5370781,\"end\":5374668,\"confidence\":0.60315010000000002232667384305386804044246673583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't know half of the things it was asking me, do you know what I mean?\",\"start\":5374940,\"end\":5380060,\"confidence\":0.537447400000000019559820430004037916660308837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just to see that\\u2014 I says, I'm not answering your questions.\",\"start\":5381900,\"end\":5386820,\"confidence\":0.67930389999999996053503537041251547634601593017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would I do when I went to a party.\",\"start\":5386820,\"end\":5395680,\"confidence\":0.69372290000000003118429958703927695751190185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, I'm not allowed to go to a party.\",\"start\":5395680,\"end\":5397320,\"confidence\":0.83148279999999996636717014553141780197620391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5397480,\"end\":5398580,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how can I answer it, do you know what I mean?\",\"start\":5398580,\"end\":5400360,\"confidence\":0.7094065000000000509317032992839813232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, I thought they were going to put my nan in a bin because of my mum.\",\"start\":5400360,\"end\":5404180,\"confidence\":0.845590599999999970037833918468095362186431884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, um, you know what I mean?\",\"start\":5406170,\"end\":5407390,\"confidence\":0.78924114000000000768153540775529108941555023193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was like, no.\",\"start\":5407390,\"end\":5408860,\"confidence\":0.54545399999999999440802866956801153719425201416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, you can't answer something what you don't know the answer to, do you really?\",\"start\":5409090,\"end\":5412010,\"confidence\":0.62098649999999999682387397115235216915607452392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, aye.\",\"start\":5412050,\"end\":5413070,\"confidence\":0.65534389999999997922230932090315036475658416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Of course.\",\"start\":5413070,\"end\":5414850,\"confidence\":0.5551795999999999953189444568124599754810333251953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place.\",\"start\":5414850,\"end\":5421390,\"confidence\":0.8383128600000000485437112729414366185665130615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, I remember that about hospital or something.\",\"start\":5422450,\"end\":5424150,\"confidence\":0.81896584999999999521236304644844494760036468505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":5424150,\"end\":5424930,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got\\u2014 you know what I mean?\",\"start\":5424930,\"end\":5425680,\"confidence\":0.79335283999999994808405290314112789928913116455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5426030,\"end\":5426470,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others?\",\"start\":5449699,\"end\":5458419,\"confidence\":0.9140935999999999506115955227869562804698944091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They must have been nice to me, but some of them weren't there.\",\"start\":5465216,\"end\":5471312,\"confidence\":0.51432389999999994500967659405432641506195068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway.\",\"start\":5471749,\"end\":5479339,\"confidence\":0.898434940000000015203340808511711657047271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd just run away in there to get the poor They get the police to bring you back.\",\"start\":5481614,\"end\":5493888,\"confidence\":0.49696656999999999637651626471779309213161468505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":5494261,\"end\":5494390,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5495086,\"end\":5496867,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that concludes the questions in relation to your first placement at Cardross Park.\",\"start\":5497499,\"end\":5503309,\"confidence\":0.92249787000000005310340611686115153133869171142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The next one will be for the Rye Hill Hostel in Dunoon.\",\"start\":5504597,\"end\":5507286,\"confidence\":0.9422762000000000082167161963297985494136810302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember you saying that you don't fully remember this placement, so just try to answer each question as you can.\",\"start\":5508832,\"end\":5515482,\"confidence\":0.78371995999999999327201294363476336002349853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think we went to school there.\",\"start\":5515546,\"end\":5517196,\"confidence\":0.87500540000000004425828592502512037754058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You think you went to school there?\",\"start\":5518069,\"end\":5519069,\"confidence\":0.79833370000000003496865019769757054746150970458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Aye, so I think it was run by the Christians, and they were taking me to the church, and my mum phoned up and she said no, she needs to go to chapel.\",\"start\":5519456,\"end\":5532092,\"confidence\":0.575702900000000017399770513293333351612091064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So the lady was said to take me to chapel, She says, oh, Mum, I don't like me going to chapel.\",\"start\":5532833,\"end\":5539285,\"confidence\":0.77945200000000003370814738445915281772613525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, well, I'm a Catholic, so I'm going to chapel.\",\"start\":5539398,\"end\":5543158,\"confidence\":0.85657923999999996400589452605345286428928375244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I ended up\\u2014 I went to the church.\",\"start\":5544739,\"end\":5546414,\"confidence\":0.85349715000000003772839818338979966938495635986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The woman was like, she says, if my man finds out, he'll not be happy.\",\"start\":5548100,\"end\":5553018,\"confidence\":0.61959213000000001869693733169697225093841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so it was Rye Hill Hospital.\",\"start\":5554337,\"end\":5559698,\"confidence\":0.828635699999999975062792145763523876667022705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember the location?\",\"start\":5562184,\"end\":5563024,\"confidence\":0.85254054999999995256843021707027219235897064208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Dundee, was it?\",\"start\":5564528,\"end\":5566600,\"confidence\":0.84000576000000004572854095385991968214511871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was that Dundee?\",\"start\":5569158,\"end\":5569967,\"confidence\":0.8779915000000000357971430275938473641872406005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":5571325,\"end\":5571341,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, Dundee, Dunoon.\",\"start\":5571390,\"end\":5573386,\"confidence\":0.75830096000000002387508857282227836549282073974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, I went out to school there.\",\"start\":5574287,\"end\":5576316,\"confidence\":0.83098006000000002035932311628130264580249786376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember how old you were when you went to there?\",\"start\":5576718,\"end\":5578843,\"confidence\":0.89051950000000001939071125889313407242298126220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry.\",\"start\":5578892,\"end\":5579133,\"confidence\":0.50921240000000000947011358221061527729034423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, wait a minute.\",\"start\":5579198,\"end\":5580276,\"confidence\":0.656188400000000005007905201637186110019683837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there.\",\"start\":5582206,\"end\":5587704,\"confidence\":0.86510450000000005399414249041001312434673309326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair.\",\"start\":5588368,\"end\":5598733,\"confidence\":0.66300020000000003950191285184700973331928253173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What type of setting was it at Ryhill?\",\"start\":5600766,\"end\":5603119,\"confidence\":0.91209949999999995196020563525962643325328826904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know, I can't even mind much of that, that one.\",\"start\":5605904,\"end\":5609021,\"confidence\":0.556569300000000044548187361215241253376007080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't think I was in that long.\",\"start\":5609069,\"end\":5610409,\"confidence\":0.6343625999999999987011278790305368602275848388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You don't think you was in there long?\",\"start\":5611233,\"end\":5612186,\"confidence\":0.687147139999999989612433637375943362712860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":5612622,\"end\":5613606,\"confidence\":0.62718269999999998187689698170288465917110443115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if that's when my sister never got married or mine or whatever.\",\"start\":5616593,\"end\":5623950,\"confidence\":0.51858789999999999054125510156154632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh, what we have is that you went to, uh, Ryhill.\",\"start\":5625091,\"end\":5627822,\"confidence\":0.8695912999999999559719299213611520826816558837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months.\",\"start\":5628303,\"end\":5638424,\"confidence\":0.88843320000000003400231207706383429467678070068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there?\",\"start\":5638520,\"end\":5649071,\"confidence\":0.87454902999999994950286463790689595043659210205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember much about that one.\",\"start\":5649536,\"end\":5651094,\"confidence\":0.638196769999999968803194860811345279216766357421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":5651286,\"end\":5652555,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Remember, these questions are all in relation to Rye Hospital.\",\"start\":5653133,\"end\":5655975,\"confidence\":0.84449410000000002529674247853108681738376617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you can't remember, you can't remember.\",\"start\":5656244,\"end\":5658030,\"confidence\":0.494715999999999989089616292403661645948886871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Don't worry too much.\",\"start\":5658271,\"end\":5660037,\"confidence\":0.710710469999999983059524311101995408535003662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel?\",\"start\":5668322,\"end\":5674272,\"confidence\":0.89895069999999999144080220503383316099643707275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was, sorry, going to school, getting up to school.\",\"start\":5685702,\"end\":5688867,\"confidence\":0.498021600000000008723333166926749981939792633056640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Now I can't even mean\\u2014 I can't even remember the surroundings of the rooms that I'm at.\",\"start\":5691027,\"end\":5695588,\"confidence\":0.73664859999999998674269363618805073201656341552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With the situation, whether I just kind of get that through my head.\",\"start\":5696380,\"end\":5700480,\"confidence\":0.84517629999999999146353957257815636694431304931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I might come in here, but it's just not appealing enough.\",\"start\":5700910,\"end\":5704570,\"confidence\":0.92454709999999995506669847600278444588184356689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think if that much happened, I think I could write a book, you know what I mean?\",\"start\":5705630,\"end\":5713310,\"confidence\":0.60725134999999996754382891595014370977878570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5713310,\"end\":5714570,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you just can't, you can't remember the surroundings?\",\"start\":5714570,\"end\":5716400,\"confidence\":0.67344539999999997181845401428290642797946929931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just can't remember that one.\",\"start\":5716470,\"end\":5718250,\"confidence\":0.58734392999999995854665257866145111620426177978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's obviously\\u2014 Do you remember how the staff and the other children treated you when you was here?\",\"start\":5718250,\"end\":5723830,\"confidence\":0.7709110999999999602749767291243188083171844482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't even That's fine.\",\"start\":5723830,\"end\":5728653,\"confidence\":0.477461729999999973106383777121664024889469146728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations?\",\"start\":5730637,\"end\":5743763,\"confidence\":0.66044795999999994506879374966956675052642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I know, you know, I can't even mind that much yet at all.\",\"start\":5746057,\"end\":5749570,\"confidence\":0.51030344000000005255657242742017842829227447509765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5750005,\"end\":5750794,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you I don't really know how long I was in there, so I don't really know.\",\"start\":5751213,\"end\":5755622,\"confidence\":0.6139020299999999874529521548538468778133392333984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5760157,\"end\":5766015,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It must have been all right in that place for me, but I don't think that was a long-term place.\",\"start\":5771869,\"end\":5779172,\"confidence\":0.6281790000000000429025703851948492228984832763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":5779534,\"end\":5779936,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":5786652,\"end\":5800347,\"confidence\":0.708617700000000017013235265039838850498199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you suffer any immediate effects, um, during your time at Ryhill Hospital?\",\"start\":5809097,\"end\":5813948,\"confidence\":0.74504775000000000861888338477001525461673736572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour?\",\"start\":5813996,\"end\":5821881,\"confidence\":0.724517599999999983850784701644442975521087646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember that one, honestly.\",\"start\":5822106,\"end\":5825165,\"confidence\":0.553029299999999945924855637713335454463958740234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5825760,\"end\":5826179,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's just a total blank.\",\"start\":5832210,\"end\":5833644,\"confidence\":0.625567399999999995685584508464671671390533447265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5834273,\"end\":5834740,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I know I was in somewhere up there, but I just can't\\u2014 I mean, getting out to the school, and one time there was an incident in the school.\",\"start\":5834853,\"end\":5843457,\"confidence\":0.65219609999999994531805214137420989573001861572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember what happened, but I think the police came or something like that.\",\"start\":5843538,\"end\":5847485,\"confidence\":0.72549059999999998549213842125027440488338470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can mind of that, but that's all I can mind of at the moment.\",\"start\":5847888,\"end\":5850966,\"confidence\":0.70796720000000001871143240350647829473018646240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was somebody's birthday or something like that, and I think we probably ignored that.\",\"start\":5857568,\"end\":5861759,\"confidence\":0.49319062000000002399247023276984691619873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was someone else.\",\"start\":5861856,\"end\":5862924,\"confidence\":0.76268919999999995606998481889604590833187103271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But for anything else, I can't even mind that actually staying in that place.\",\"start\":5873827,\"end\":5879280,\"confidence\":0.4740246200000000076357764555723406374454498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, it's just a total blank.\",\"start\":5879924,\"end\":5882079,\"confidence\":0.559970199999999973528019836521707475185394287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":5883363,\"end\":5884933,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine, don't worry.\",\"start\":5885824,\"end\":5888446,\"confidence\":0.7870225299999999979405629346729256212711334228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that.\",\"start\":5889980,\"end\":5898656,\"confidence\":0.52473855000000002579696456450619734823703765869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So obviously if you can't remember, and you\\u2014 that's you answering to the best of your ability and being as honest as possible, so don't worry about it.\",\"start\":5898753,\"end\":5908115,\"confidence\":0.68543315000000004655333896153024397790431976318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again.\",\"start\":5908182,\"end\":5924506,\"confidence\":0.92443675000000002928146614067372865974903106689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So one second.\",\"start\":5925831,\"end\":5929223,\"confidence\":0.68523169999999999912887460595811717212200164794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to that place, I've only been in that a night, and I went back to Cardross Park.\",\"start\":5931673,\"end\":5937013,\"confidence\":0.75543780000000004815063903151894919574260711669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because I've went to the Cardross Park.\",\"start\":5939118,\"end\":5942024,\"confidence\":0.66641855000000005393445690060616470873355865478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's all I can remember much about it.\",\"start\":5942653,\"end\":5944913,\"confidence\":0.8208201999999999998181010596454143524169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"From what we got on file is that you was, um, that you entered Cardross Park on June 10th, 1978, and it was until\\u2014 it was till the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right?\",\"start\":5949220,\"end\":5967455,\"confidence\":0.92319125000000001879385536085464991629123687744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right.\",\"start\":5967519,\"end\":5967906,\"confidence\":0.56647502999999999051539134597987867891788482666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I think I was only in there a week, maybe, at the most.\",\"start\":5967986,\"end\":5972655,\"confidence\":0.84614250000000001961097950697876513004302978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know how long I was in there, um, because I just don't seem to mind the place.\",\"start\":5972751,\"end\":5978959,\"confidence\":0.71065617000000003145032678730785846710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, do you remember?\",\"start\":5979586,\"end\":5981341,\"confidence\":0.80267020000000000035100811146548949182033538818359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even mind that one for some reason.\",\"start\":5981502,\"end\":5984016,\"confidence\":0.69115340000000002884661398638854734599590301513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's okay, don't worry about it.\",\"start\":5984096,\"end\":5986207,\"confidence\":0.6812833499999999542495743298786692321300506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So this is the next following questions again.\",\"start\":5986255,\"end\":5988978,\"confidence\":0.87233989999999994591206586846965365111827850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are in relation to your second admission into Cardross Park.\",\"start\":5990019,\"end\":5997118,\"confidence\":0.92652599999999996072119756718166172504425048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you recall how long you were there for in your second admission to Cardross?\",\"start\":6001495,\"end\":6005616,\"confidence\":0.93651443999999994804994685182464309036731719970703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"A couple of years, because you were only supposed to be there for 6 weeks, but they says I was that good that they kept me.\",\"start\":6005986,\"end\":6015124,\"confidence\":0.60756003999999996789682654707576148211956024169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And let me go to school.\",\"start\":6016999,\"end\":6018303,\"confidence\":0.7013030000000000097060137704829685389995574951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were supposed to be there for 6 weeks, but what happened?\",\"start\":6019317,\"end\":6021345,\"confidence\":0.5129213299999999531308958466979674994945526123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry, they kept me because\\u2014 and let me go to school.\",\"start\":6021409,\"end\":6024832,\"confidence\":0.62570669999999994903561173487105406820774078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm now at an all-girls school in Dunbarton.\",\"start\":6025647,\"end\":6029447,\"confidence\":0.92525310000000005050679874329944141209125518798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":6034681,\"end\":6035208,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a few sentences, what was ordinary day life like?\",\"start\":6035357,\"end\":6039762,\"confidence\":0.87568129999999999579785026071476750075817108154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"On your second admission to Cardwell Park Assessment Centre?\",\"start\":6041179,\"end\":6044760,\"confidence\":0.9334843999999999919481297183665446937084197998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch.\",\"start\":6045069,\"end\":6064435,\"confidence\":0.763708199999999948204276734031736850738525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That already had something we made, you know what I mean?\",\"start\":6066317,\"end\":6069480,\"confidence\":0.8260975999999999874745526540209539234638214111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She was just telling\\u2014 she's just gonna have to go to a training team, I think.\",\"start\":6070150,\"end\":6073870,\"confidence\":0.8580766300000000068592953539337031543254852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think one of the women had wanted to take me home with them, but she wasn't allowed.\",\"start\":6073870,\"end\":6077190,\"confidence\":0.5477033000000000040330405681743286550045013427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So I said, that wasn't that bad, you know what I mean?\",\"start\":6078410,\"end\":6081230,\"confidence\":0.4820145399999999913376313998014666140079498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6081230,\"end\":6082430,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And this is\\u2014 oh, you can't go if you're not allowed to take\\u2014 but that's not allowed.\",\"start\":6082430,\"end\":6086990,\"confidence\":0.8073949000000000264520849668770097196102142333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Has him wanted to take you home?\",\"start\":6087630,\"end\":6088870,\"confidence\":0.894390000000000018332002582610584795475006103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is he like wanted to like adopt you full time?\",\"start\":6088870,\"end\":6090840,\"confidence\":0.865019100000000040751046981313265860080718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what happened, but she was wanting to keep me in there.\",\"start\":6091190,\"end\":6094290,\"confidence\":0.8019598999999999477950041182339191436767578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":6096130,\"end\":6097440,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you, Peratory, for me.\",\"start\":6097440,\"end\":6099250,\"confidence\":0.93047559999999995827835164163843728601932525634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Actually, you know, there was more to that with how I was angry and I couldn't talk about things, do you know what I mean?\",\"start\":6101740,\"end\":6109710,\"confidence\":0.59426659999999997818775909763644449412822723388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to keep all that in, but my uncle knew that.\",\"start\":6109950,\"end\":6112940,\"confidence\":0.7709942499999999920845539236324839293956756591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't want them to speak about it.\",\"start\":6112940,\"end\":6115430,\"confidence\":0.70513389999999998014601487739128060638904571533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't like, because I didn't know what would happen, do you know what I mean?\",\"start\":6115700,\"end\":6119180,\"confidence\":0.85027342999999999673121919840923510491847991943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6119180,\"end\":6120120,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, and my auntie says that he would have gone to jail, but it ended up, and they ended up with he died before he even went to court.\",\"start\":6120120,\"end\":6127890,\"confidence\":0.63099989999999994694235283532179892063140869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14.\",\"start\":6127890,\"end\":6136330,\"confidence\":0.71040449999999999430855268656159751117229461669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said about him, and I says, and I says, she tellt me nothin'.\",\"start\":6136330,\"end\":6140210,\"confidence\":0.6871150999999999786638227305957116186618804931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, I blame her, which I did.\",\"start\":6140210,\"end\":6142930,\"confidence\":0.53003940000000004939550990457064472138881683349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I always blamed her because she never\\u2014 she tellt me nothin'.\",\"start\":6142930,\"end\":6146500,\"confidence\":0.7158329500000000233939090321655385196208953857421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And he would get to jail, do you know what I mean?\",\"start\":6146990,\"end\":6149190,\"confidence\":0.56506409999999995807939967562560923397541046142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And me at that age, I didn't know that.\",\"start\":6149190,\"end\":6151290,\"confidence\":0.6109598000000000528331156601780094206333160400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, tell him to\\u2014 yeah, you know what I mean?\",\"start\":6151573,\"end\":6153967,\"confidence\":0.6609553999999999707171127738547511398792266845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She was an adult and I was a wee'un.\",\"start\":6154145,\"end\":6156055,\"confidence\":0.660302460000000035478251447784714400768280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew.\",\"start\":6156734,\"end\":6166646,\"confidence\":0.86290115000000000566870994589407928287982940673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they went, well, fuck yourself, you can tell the police if you want, but Uncle Jim's going to jail.\",\"start\":6168212,\"end\":6173981,\"confidence\":0.83032669999999997312301047713845036923885345458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, right, well, I'm not bothered, I'm the one who asked him.\",\"start\":6174061,\"end\":6177291,\"confidence\":0.7058179399999999770187741887639276683330535888671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But he done it to a few in my family, so it was a\\u2014 but he died before it would get to court or anything like that, then happened, you know what I mean?\",\"start\":6179800,\"end\":6189490,\"confidence\":0.62646305999999996050320305585046298801898956298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6189770,\"end\":6190890,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And it was because it was my mum's brother and all that, wouldn't it have helped?\",\"start\":6190890,\"end\":6194660,\"confidence\":0.6306454500000000518156184625695459544658660888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean?\",\"start\":6195950,\"end\":6202870,\"confidence\":0.7556323400000000134468791657127439975738525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was her brother, so I don't know.\",\"start\":6202870,\"end\":6204490,\"confidence\":0.773756600000000016592593965469859540462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre?\",\"start\":6233783,\"end\":6240920,\"confidence\":0.846729040000000043875161281903274357318878173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen.\",\"start\":6241257,\"end\":6252291,\"confidence\":0.7330313299999999809841710884938947856426239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it was, and I'd go to him at the weekends you know what I mean?\",\"start\":6253509,\"end\":6256705,\"confidence\":0.849699699999999946697926134220324456691741943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6260980,\"end\":6261190,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him.\",\"start\":6261481,\"end\":6266153,\"confidence\":0.75007809999999996986019823452807031571865081787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that's how I kept it all quiet.\",\"start\":6267059,\"end\":6268579,\"confidence\":0.77921730000000000160298441187478601932525634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, but that\\u2014 see that other place, which was the name?\",\"start\":6269360,\"end\":6272441,\"confidence\":0.83878094000000003038763907170505262911319732666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah, so the one in Aberdeen, they were\\u2014 I had to show them my towel, eh, that I had my period.\",\"start\":6274140,\"end\":6285844,\"confidence\":0.76191807000000000282824430541950277984142303466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was it.\",\"start\":6287650,\"end\":6288457,\"confidence\":0.55714523999999998604693018933176063001155853271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was another thing for back then.\",\"start\":6288554,\"end\":6290314,\"confidence\":0.8218406000000000322103232974768616259098052978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's just come into my head and I says, I need to show you.\",\"start\":6290362,\"end\":6293752,\"confidence\":0.57237050000000000427036184191820211708545684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why do I need to show you?\",\"start\":6293962,\"end\":6294947,\"confidence\":0.6023198400000000507503727931180037558078765869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That they had put me on the pill or something.\",\"start\":6295028,\"end\":6297335,\"confidence\":0.53026309999999998723296812386251986026763916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, in fact, I think that was that one and that 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second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful?\",\"start\":6318104,\"end\":6332285,\"confidence\":0.53447100000000002939515297839534468948841094970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6333115,\"end\":6333431,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, I think that's\\u2014 oh, the wee parrot, and I was saying the F word and it started saying it.\",\"start\":6334531,\"end\":6345658,\"confidence\":0.51764416999999995905312744071125052869319915771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Say that again.\",\"start\":6346276,\"end\":6346747,\"confidence\":0.67834000000000005403677505455561913549900054931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The wee parrot, and it kept doing the stairs when I was polishing the stairs, and used to go F, F-U-C-K, to the wee parrot, and the parrot started saying it.\",\"start\":6348507,\"end\":6361903,\"confidence\":0.77115195999999996967488868904183618724346160888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I think I was a wee babbo, you know.\",\"start\":6365982,\"end\":6368484,\"confidence\":0.76998160000000004377085360829369165003299713134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What would you say the difference\\u2014 what was the difference at this placement compared to your placement at the other settings?\",\"start\":6386975,\"end\":6394452,\"confidence\":0.90561199999999997256594497230253182351589202880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So this is in relation\\u2014 a lot better.\",\"start\":6394598,\"end\":6398014,\"confidence\":0.8166950299999999884903445490635931491851806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was a lot better the second time around.\",\"start\":6398641,\"end\":6401570,\"confidence\":0.95439803999999994754688259490649215877056121826171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, yes.\",\"start\":6401634,\"end\":6403581,\"confidence\":0.8412497599999999575715037281042896211147308349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is it?\",\"start\":6404450,\"end\":6404772,\"confidence\":0.71855484999999996720276840278529562056064605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They all knew me then.\",\"start\":6405319,\"end\":6406172,\"confidence\":0.77027599999999996072119756718166172504425048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Say that again.\",\"start\":6407400,\"end\":6407850,\"confidence\":0.67834000000000005403677505455561913549900054931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They all knew you?\",\"start\":6410040,\"end\":6410966,\"confidence\":0.76093250000000001165290086646564304828643798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They all knew me.\",\"start\":6411112,\"end\":6412022,\"confidence\":0.702142700000000008486722435918636620044708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, aye.\",\"start\":6412184,\"end\":6412412,\"confidence\":0.6123007499999999492246161025832407176494598388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, I do apologise.\",\"start\":6412655,\"end\":6413451,\"confidence\":0.6926866000000000411773726227693259716033935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I even go in with that woman I didn't like either, previous days.\",\"start\":6413630,\"end\":6416408,\"confidence\":0.84256279999999994512194234630442224442958831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She did it with just it.\",\"start\":6417262,\"end\":6418323,\"confidence\":0.715153200000000044411763155949302017688751220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know, I don't know what she did.\",\"start\":6418666,\"end\":6420037,\"confidence\":0.51410043000000005264382707537151873111724853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I don't know what happened to us, but we were all right after that, the second time.\",\"start\":6420135,\"end\":6424610,\"confidence\":0.5644565999999999750258439235039986670017242431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She wasn't there anymore when you went for the second time?\",\"start\":6429399,\"end\":6431686,\"confidence\":0.7638075399999999515188164878054521977901458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, maybe she was.\",\"start\":6432643,\"end\":6433324,\"confidence\":0.78825559999999994520436530365259386599063873291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet.\",\"start\":6438093,\"end\":6448698,\"confidence\":0.8988157500000000244000375460018403828144073486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge.\",\"start\":6449313,\"end\":6457125,\"confidence\":0.8779474499999999625998725605313666164875030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So across all the placements, Theresa, who were the main people responsible?\",\"start\":6457994,\"end\":6464497,\"confidence\":0.808143999999999973482545101433061063289642333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details?\",\"start\":6465318,\"end\":6474074,\"confidence\":0.88030189999999997052526623519952408969402313232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":6475228,\"end\":6475469,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, you're unable to recall?\",\"start\":6476607,\"end\":6481018,\"confidence\":0.5140289700000000294721758109517395496368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I'm trying to remember that, man.\",\"start\":6481820,\"end\":6484081,\"confidence\":0.679858269999999986765715220826677978038787841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm used to getting it, and now it's just\\u2014 it's not coming to me at all.\",\"start\":6484129,\"end\":6489421,\"confidence\":0.74265170000000002570317292338586412370204925537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if I remember.\",\"start\":6489501,\"end\":6491442,\"confidence\":0.596337099999999953325868773390538990497589111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I could phone, like, you know, but I just can't even I kind of get it.\",\"start\":6491506,\"end\":6495229,\"confidence\":0.770538100000000003575451046344824135303497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could I get a wee break?\",\"start\":6498090,\"end\":6498850,\"confidence\":0.8525830500000000089499962996342219412326812744140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You know, go to the toilet?\",\"start\":6498915,\"end\":6499998,\"confidence\":0.5278927700000000111657527668285183608531951904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":6500353,\"end\":6501097,\"confidence\":0.5765854999999999730420086052617989480495452880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll wait.\",\"start\":6501324,\"end\":6502407,\"confidence\":0.66354539999999995192325741300010122358798980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'll be back in about 5-10 minutes?\",\"start\":6502455,\"end\":6504347,\"confidence\":0.90532935000000003267217607572092674672603607177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":6504800,\"end\":6505172,\"confidence\":0.5765854999999999730420086052617989480495452880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll be nearly finished, so it won't be as long when I ring you the next time.\",\"start\":6505220,\"end\":6508118,\"confidence\":0.7314144399999999990313881426118314266204833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":6508199,\"end\":6508458,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"All right, thanks.\",\"start\":6508766,\"end\":6510062,\"confidence\":0.58278536999999996925936329716932959854602813720703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you.\",\"start\":6510143,\"end\":6510742,\"confidence\":0.8529649999999999732125388618442229926586151123046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, you're welcome too, though.\",\"start\":6511131,\"end\":6512200,\"confidence\":0.92209386999999998213439766914234496653079986572265625}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-05 14:54:26 where `recording_id` = 3262) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array) #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array) #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection)) #5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array) #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle() #7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array) #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false) #16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire() #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions)) #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions)) #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions)) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default') #26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle() #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array) #32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput)) #40 {main} [previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array) #2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): 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CheckTranscriptionStatusJob: recording 3262 → AssemblyAI status=completed (check #0) [2026-08-05 14:54:45] production.ERROR: SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: update `synapse_transcripts` set `status` = completed, `raw_transcript` = [A 00:01]: Hello? [B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15/08/68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, which is your email address? Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? [A 03:38]: Yes. [B 03:39]: Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother who's just— [A 05:16]: my twin. [B 05:19]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home. No. And where was your family home? What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said, take her away, I can't control her. So that's— she had schizophrenia, so that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well nor that, all that, kiddin'. My dad was an alcoholic as well. Mm-hmm. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the day that I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? [A 09:30]: Yeah. [B 09:30]: And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? 13. [A 10:09]: Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff park, was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going like, tell me do handstands. Eh, I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I said I've not got my pants on. So he said, so that was made to polish a pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, we'll try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now, you know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— the pronunciation, but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for? It seems as though you would have been in Cowder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem. Where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae mem that one. I don't know if that was the one that I ran away from. I did run away from one of them because the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 40 a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room She wouldn't have committed suicide. No, come on, my gran and that sat the tailor room through it. But so they had to tell the teachers about the women that was here. Yeah, it was not— I don't think it was a good time I had done that, dear, right enough. [B 23:52]: That's— that's— I'll just hold on one moment while I just catch up on the notes, Theresa. Right, apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff, were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abuser would say, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could thank you, do you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was— I never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine. Don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. Yeah, okay, that's fine. Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. than it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this and this now. [B 35:44]: What immediate effects did you experience? [A 35:47]: Oh, I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle, because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, that is gnaehandant. [B 41:56]: It is, unfortunately. I don't know. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardwell Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution set of questions completed for Calderhouse. We're going to now move on to Balnah Craig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? For Balmer Craig School. [A 43:27]: I went to school there, I know. I think my school was in that building. Yeah, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: Whatever you call it. [B 43:45]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balnahcraig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balnahcraig? [A 46:02]: That was— I did have a room in my cell there. I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school? [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we actually had her back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And, uh, but we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based in Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, sorry, Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? [B 51:31]: Yeah. [A 51:37]: I thought it was my birthday. Last Christmas, I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes. [A 51:48]: That was the one. I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me, you know what I mean, because I'd stuck up. They were all waiting for me at the train station, so I managed to go on the train and I was saying, bye. It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how were, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were, except, except obviously for the— Yeah. [B 54:27]: Was there any rules, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in them, do you know what I mean? Yeah, but everybody was going to be doing— but I wasn't even gonna be doing it with me anyway, do you know what I mean? So I don't know if that'd be actually abused or not. [B 56:35]: That's fine. Um, so, and that was in relation to physical abuse. And looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know, but then, puttin' the clothes within ya spoilt ya, spoilt ya up. [B 58:41]: So just to confirm, that was the teacher was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't have slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names in a canny because we stayed in a house one night and it was broken and we did a toast and egg the next day and, you know, the egg was black. [B 60:48]: Yeah. [A 60:49]: Oh my God, I said, I said, I was so hungry I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but I says the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balnacraig? [A 64:40]: Oh no, no. [B 64:41]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnah Craig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, eh, I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Turkey, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to 1. [A 69:15]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: Aha, I was placed in it. And they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt I'll be getting the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. [B 70:20]: That was the thing. They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:28]: I think I was cheeky to her, or she would annoy me, or I would annoy her, and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was a punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for a gadroo half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? Okay. No, no, no problem. [A 74:50]: No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for Cardross, for the first time of you being there, did you experience— did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over, so Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would volunteer, but because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. 1994. Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them. Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning when we started talking about Balnakrieg, you mentioned that you kept getting caught for absconding, do you know, for running away? Could you try to remember at least one of the times you ran away and what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back in the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to get a bit lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that's just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they'd be taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because they're going to stroke you. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: Oh, it came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually been told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, do you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? [B 88:48]: Yeah. [A 88:49]: I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just phoned the paper up. I don't know who got that to come in, but they got that psychologist and I just phoned the paper up. I said, I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would I do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. [A 90:14]: Sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians, and they were taking me to the church, and my mum phoned up and she said no, she needs to go to chapel. So the lady was said to take me to chapel, She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up— I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee, was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school. Now I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember that one, honestly. [B 97:05]: That's fine. [A 97:12]: It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and you— that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 10th, 1978, and it was until— it was till the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that with how I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would have gone to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, fuck yourself, you can tell the police if you want, but Uncle Jim's going to jail. I says, right, well, I'm not bothered, I'm the one who asked him. But he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— oh, the wee parrot, and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: The wee parrot, and it kept doing the stairs when I was polishing the stairs, and used to go F, F-U-C-K, to the wee parrot, and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `formatted_transcript` = [A 00:01]: Hello? [B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15/08/68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, which is your email address? Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? [A 03:38]: Yes. [B 03:39]: Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother who's just— [A 05:16]: my twin. [B 05:19]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home. No. And where was your family home? What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said, take her away, I can't control her. So that's— she had schizophrenia, so that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well nor that, all that, kiddin'. My dad was an alcoholic as well. Mm-hmm. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the day that I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? [A 09:30]: Yeah. [B 09:30]: And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? 13. [A 10:09]: Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff park, was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going like, tell me do handstands. Eh, I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I said I've not got my pants on. So he said, so that was made to polish a pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, we'll try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now, you know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— the pronunciation, but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for? It seems as though you would have been in Cowder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem. Where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae mem that one. I don't know if that was the one that I ran away from. I did run away from one of them because the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 40 a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room She wouldn't have committed suicide. No, come on, my gran and that sat the tailor room through it. But so they had to tell the teachers about the women that was here. Yeah, it was not— I don't think it was a good time I had done that, dear, right enough. [B 23:52]: That's— that's— I'll just hold on one moment while I just catch up on the notes, Theresa. Right, apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff, were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abuser would say, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could thank you, do you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was— I never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine. Don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. Yeah, okay, that's fine. Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. than it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this and this now. [B 35:44]: What immediate effects did you experience? [A 35:47]: Oh, I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle, because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, that is gnaehandant. [B 41:56]: It is, unfortunately. I don't know. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardwell Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution set of questions completed for Calderhouse. We're going to now move on to Balnah Craig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? For Balmer Craig School. [A 43:27]: I went to school there, I know. I think my school was in that building. Yeah, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: Whatever you call it. [B 43:45]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balnahcraig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balnahcraig? [A 46:02]: That was— I did have a room in my cell there. I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school? [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we actually had her back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And, uh, but we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based in Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, sorry, Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? [B 51:31]: Yeah. [A 51:37]: I thought it was my birthday. Last Christmas, I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes. [A 51:48]: That was the one. I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me, you know what I mean, because I'd stuck up. They were all waiting for me at the train station, so I managed to go on the train and I was saying, bye. It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how were, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were, except, except obviously for the— Yeah. [B 54:27]: Was there any rules, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in them, do you know what I mean? Yeah, but everybody was going to be doing— but I wasn't even gonna be doing it with me anyway, do you know what I mean? So I don't know if that'd be actually abused or not. [B 56:35]: That's fine. Um, so, and that was in relation to physical abuse. And looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know, but then, puttin' the clothes within ya spoilt ya, spoilt ya up. [B 58:41]: So just to confirm, that was the teacher was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't have slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names in a canny because we stayed in a house one night and it was broken and we did a toast and egg the next day and, you know, the egg was black. [B 60:48]: Yeah. [A 60:49]: Oh my God, I said, I said, I was so hungry I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but I says the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balnacraig? [A 64:40]: Oh no, no. [B 64:41]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnah Craig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, eh, I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Turkey, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to 1. [A 69:15]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: Aha, I was placed in it. And they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt I'll be getting the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. [B 70:20]: That was the thing. They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:28]: I think I was cheeky to her, or she would annoy me, or I would annoy her, and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was a punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for a gadroo half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? Okay. No, no, no problem. [A 74:50]: No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for Cardross, for the first time of you being there, did you experience— did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over, so Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would volunteer, but because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. 1994. Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them. Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning when we started talking about Balnakrieg, you mentioned that you kept getting caught for absconding, do you know, for running away? Could you try to remember at least one of the times you ran away and what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back in the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to get a bit lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that's just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they'd be taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because they're going to stroke you. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: Oh, it came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually been told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, do you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? [B 88:48]: Yeah. [A 88:49]: I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just phoned the paper up. I don't know who got that to come in, but they got that psychologist and I just phoned the paper up. I said, I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would I do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. [A 90:14]: Sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians, and they were taking me to the church, and my mum phoned up and she said no, she needs to go to chapel. So the lady was said to take me to chapel, She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up— I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee, was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school. Now I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember that one, honestly. [B 97:05]: That's fine. [A 97:12]: It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and you— that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 10th, 1978, and it was until— it was till the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that with how I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would have gone to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, fuck yourself, you can tell the police if you want, but Uncle Jim's going to jail. I says, right, well, I'm not bothered, I'm the one who asked him. But he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— oh, the wee parrot, and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: The wee parrot, and it kept doing the stairs when I was polishing the stairs, and used to go F, F-U-C-K, to the wee parrot, and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `sentiment_data` = [{"sentiment":"NEUTRAL","speaker":"A","text":"Hello?","start":1138,"end":1314,"confidence":0.643008800000000046992454372229985892772674560546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Hello, am I through to Theresa Sinclair?","start":2516,"end":4616,"confidence":0.8581052000000000123947074825991876423358917236328125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":5145,"end":5418,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hi Theresa, it's James calling from MMA Legal.","start":5963,"end":8303,"confidence":0.916221399999999963625896270968951284885406494140625},{"sentiment":"NEUTRAL","speaker":"B","text":"How are you today?","start":8367,"end":8848,"confidence":0.87185349999999994796695546028786338865756988525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"You okay?","start":8912,"end":9185,"confidence":0.74388949999999998130562062215176410973072052001953125},{"sentiment":"POSITIVE","speaker":"A","text":"I'm fine.","start":9313,"end":9938,"confidence":0.79995965999999996132174828744609840214252471923828125},{"sentiment":"POSITIVE","speaker":"B","text":"Good to hear.","start":10756,"end":11333,"confidence":0.94732547000000000281261236523278057575225830078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just before I continue with the call, I just need to ask you 3 questions for data protection purposes.","start":11974,"end":15870,"confidence":0.85521499999999994745536469054059125483036041259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you confirm for me your date of birth, please, Theresa?","start":16447,"end":18707,"confidence":0.9356980999999999770722070024930872023105621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"15\/08\/68.","start":19252,"end":20711,"confidence":0.62572706000000000159388946485705673694610595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Your postal address for me, please?","start":21897,"end":23404,"confidence":0.9061380999999999463767608176567591726779937744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"98 Main Street, Lanarkstown.","start":24077,"end":26081,"confidence":0.7485562999999999522771076954086311161518096923828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and then can you also confirm for me either your email address or your mobile number, please?","start":27647,"end":32130,"confidence":0.9060314000000000422829771196120418608188629150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, I think I'll give you my daughter's email address.","start":33030,"end":37392,"confidence":0.8328575000000000283506551568279974162578582763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Megan, which is your email address?","start":40395,"end":42981,"confidence":0.89554750000000005183409257369930855929851531982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Is it mine or Megan's?","start":43305,"end":45067,"confidence":0.893651250000000008100187187665142118930816650390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses.","start":46248,"end":52728,"confidence":0.5002019399999999560435526291257701814174652099609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com.","start":53970,"end":67330,"confidence":0.7932027600000000067126393332728184759616851806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it is, um, you've passed data protection now.","start":68190,"end":71050,"confidence":0.75368880000000004759641569762607105076313018798828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just for future reference, it is Megan's email address.","start":71050,"end":74790,"confidence":0.91711664000000003849066843031323514878749847412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought that, because I don't really do them emails.","start":74790,"end":78110,"confidence":0.57491380000000003036575435544364154338836669921875},{"sentiment":"POSITIVE","speaker":"B","text":"Of course, that's perfectly understandable.","start":78730,"end":80710,"confidence":0.75659650000000000513722397954552434384822845458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Don't worry about it, Theresa.","start":80710,"end":82710,"confidence":0.6973576500000000510937070430372841656208038330078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes.","start":83200,"end":89372,"confidence":0.8917286399999999613186218994087539613246917724609375},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":89838,"end":91348,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist.","start":91669,"end":104254,"confidence":0.91823299999999996590105411087279208004474639892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"I will guide you through the questions in order.","start":104964,"end":106640,"confidence":0.78829395999999996025309201286290772259235382080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break.","start":106897,"end":115784,"confidence":0.75336974999999994917487811108003370463848114013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete.","start":118681,"end":126194,"confidence":0.8396624999999999783284465593169443309307098388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Right.","start":126730,"end":127163,"confidence":0.56647502999999999051539134597987867891788482666015625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":127581,"end":128337,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So just before we begin, there are 12 stages to the witness statement.","start":130201,"end":134477,"confidence":0.90108869999999996469597363102366216480731964111328125},{"sentiment":"NEUTRAL","speaker":"B","text":"One being opening and consent.","start":135103,"end":136671,"confidence":0.83910483000000002373752749917912296950817108154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Two being your personal background and entry into care.","start":137043,"end":139731,"confidence":0.83738064999999994864054997378843836486339569091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm.","start":140201,"end":150921,"confidence":0.91643759999999996335162677496555261313915252685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5.","start":152700,"end":160658,"confidence":0.8975718599999999991467802828992716968059539794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So just so you are aware, these questions will be repeated to you 5 times for each individual institution.","start":160706,"end":169781,"confidence":0.85699110000000000564313040740671567618846893310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"We then have The next part, which is people involved, reporting, and institutional knowledge.","start":172855,"end":178343,"confidence":0.85559492999999997575599763877107761800289154052734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll ask this once we've gone through each institution.","start":178455,"end":181955,"confidence":0.8980169000000000067984728957526385784149169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"And movement between placements and leaving care.","start":182694,"end":185198,"confidence":0.86482983999999996083118958267732523381710052490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And then it's the impact of the experience of care as a whole.","start":185680,"end":189244,"confidence":0.72938570000000002568896206867066211998462677001953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Then 9 would be any support and treatment.","start":189998,"end":192230,"confidence":0.85112419999999999742357204013387672603130340576171875},{"sentiment":"NEUTRAL","speaker":"B","text":"10, the evidence and support information.","start":192567,"end":194718,"confidence":0.86465519999999995715000977725139819085597991943359375},{"sentiment":"NEUTRAL","speaker":"B","text":"11 goes through previous claims applications or payments that you may or may not have received already.","start":195393,"end":200899,"confidence":0.849236850000000043081627154606394469738006591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then reason 12 being the reason reasoning for applying.","start":201654,"end":205130,"confidence":0.88606185000000003970654915974591858685016632080078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So we will begin with the opening and consent.","start":206670,"end":211281,"confidence":0.90038865999999995182179191033355891704559326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Are you comfortable and happy to continue with the witness statement today?","start":212630,"end":216020,"confidence":0.79107976000000002070322580038919113576412200927734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":218420,"end":218533,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you need anyone with you, a break, or any other further adjustments?","start":219102,"end":222824,"confidence":0.899328899999999986647480909596197307109832763671875},{"sentiment":"NEUTRAL","speaker":"B","text":"If you ever hear silence on my end of the phone, it's just me typing up the notes.","start":229533,"end":233575,"confidence":0.61511152999999996193736251370864920318126678466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"All right.","start":233639,"end":233736,"confidence":0.489670160000000020961152813470107503235340118408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence?","start":235714,"end":242070,"confidence":0.92376869999999999816253648532438091933727264404296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes.","start":243000,"end":243209,"confidence":0.461038620000000010090701607623486779630184173583984375},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":243838,"end":244661,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Now, Theresa, we're just going to go into the personal background and the entry into care.","start":244984,"end":250550,"confidence":0.84418607000000001061579268935020081698894500732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you just tell me, where did you grow up and who lived with you before you went into care?","start":251098,"end":255352,"confidence":0.86406609999999994808916881083860062062740325927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, my mum, dad, my sister.","start":259540,"end":261502,"confidence":0.67672140000000002846292090907809324562549591064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"My brother, my twin brother, and my other two sisters were married.","start":264729,"end":273982,"confidence":0.88543325999999999975642595018143765628337860107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So we were put in a home for droguies, I think it was supposed to be.","start":281851,"end":287784,"confidence":0.8203508999999999939944927973556332290172576904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Eh, my sister went, she went to Aunt Mandy's just to\u2014 yeah, no worries, I'll come back to that shortly before we move on.","start":292318,"end":301063,"confidence":0.6547039999999999526636429436621256172657012939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll just continue with, um, just everything before.","start":301241,"end":305070,"confidence":0.84428979999999997918536109864362515509128570556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So at the moment I've just got like you lived with your mum and dad, your sister, your brother, and then also your twin brother.","start":305249,"end":311318,"confidence":0.73001009999999999511288706344203092157840728759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So does that mean you have two brothers, just to confirm?","start":311415,"end":313929,"confidence":0.9010415000000000507185404785559512674808502197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, one brother.","start":314347,"end":315335,"confidence":0.59180105000000005066596031610970385372638702392578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just the one brother who's just\u2014 my twin.","start":315500,"end":317443,"confidence":0.81024002999999999996560973158921115100383758544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home.","start":319211,"end":324751,"confidence":0.7258194700000000221251639231923036277294158935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":329987,"end":330085,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And where was your family home?","start":333531,"end":335157,"confidence":0.68861662999999995182776046931394375860691070556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"What number?","start":340255,"end":340611,"confidence":0.75159925000000005201883368499693460762500762939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Sorry, 3.","start":340660,"end":341891,"confidence":0.5679220000000000379003495254437439143657684326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Ben Coit Crescent.","start":342020,"end":342976,"confidence":0.759726459999999992334096532431431114673614501953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you spell that for me, please?","start":343397,"end":344790,"confidence":0.827732099999999970663111525936983525753021240234375},{"sentiment":"NEGATIVE","speaker":"B","text":"B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. And that was Crescent, did you say?","start":346400,"end":361770,"confidence":0.54758329999999999504467496080906130373477935791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"What area?","start":365847,"end":368391,"confidence":0.7814438299999999504308334508095867931842803955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Lennoxtown.","start":370048,"end":370612,"confidence":0.56286110000000000308517655867035500705242156982421875},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":372527,"end":373430,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"What was home life like before care?","start":377942,"end":381102,"confidence":0.85746120000000003447127028266550041735172271728515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And try to include any relevant family health, education, or social work difficulties that are relevant.","start":381716,"end":388598,"confidence":0.83934264999999996792467982231755740940570831298828125},{"sentiment":"NEGATIVE","speaker":"A","text":"[Speaker:JANE] Well, when I went to the panel, my mum just\u2014 she was no well, so she just said, take her away, I can't control her.","start":391377,"end":398716,"confidence":0.6697473499999999635434733136207796633243560791015625},{"sentiment":"NEGATIVE","speaker":"A","text":"So that's\u2014 she had schizophrenia, so that's how my dad tried to get me kept out.","start":399442,"end":405959,"confidence":0.60508996000000003778751533900504000484943389892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I think I was in Calder Park when my sister's man, he managed to get me out.","start":406298,"end":413702,"confidence":0.78692919999999999536299810642958618700504302978515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I was in their care for a wee while, but then I wouldn't go to school, so I was back in again.","start":414688,"end":419124,"confidence":0.49467030000000000722337745173717848956584930419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home?","start":420218,"end":428262,"confidence":0.6889972699999999949938001009286381304264068603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean?","start":429476,"end":443177,"confidence":0.58552784000000002162522605431149713695049285888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"My dad was greeting and that, and so was I greeting.","start":445246,"end":447563,"confidence":0.6895521000000000011453948900452814996242523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"It was just my mum wasn't well.","start":448962,"end":450233,"confidence":0.54096454000000004924686436424963176250457763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't know that at the time, obviously.","start":450314,"end":452421,"confidence":0.550293200000000037874769986956380307674407958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I can all understand it all now, you know what I mean?","start":453370,"end":456951,"confidence":0.536157699999999959317165121319703757762908935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":460616,"end":461401,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And how would you say your education was like before you went into care?","start":465530,"end":468763,"confidence":0.7502457000000000153505652633612044155597686767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"I was always dogging school.","start":472878,"end":475941,"confidence":0.8034244999999999858886212678044103085994720458984375},{"sentiment":"NEGATIVE","speaker":"B","text":"He was always dodging school.","start":479700,"end":480627,"confidence":0.579685149999999982384224495035596191883087158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":484240,"end":484256,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"And just the way my mum would be no well nor that, all that, kiddin'.","start":484676,"end":488133,"confidence":0.49324339999999999850643916943226940929889678955078125},{"sentiment":"NEGATIVE","speaker":"A","text":"My dad was an alcoholic as well.","start":488214,"end":489959,"confidence":0.819104550000000042331294025643728673458099365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Mm-hmm.","start":492720,"end":493031,"confidence":0.71720773000000004326892621975275687873363494873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"How did you come to enter care?","start":508076,"end":510844,"confidence":0.83239125999999996619038711287430487573146820068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Who made the decision, and were you told the reasons as to why you was going into care?","start":511071,"end":515862,"confidence":0.81705784999999997442188259810791350901126861572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was some panel I went to.","start":517826,"end":519364,"confidence":0.800178199999999950620122035616077482700347900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm trying to think.","start":521661,"end":523207,"confidence":0.7055397599999999602715661239926703274250030517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"In fact, it was in Kilceith.","start":523372,"end":524754,"confidence":0.86869096999999995123431517640710808336734771728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a panel to say if we went to\u2014 that's what I was took, a children's panel.","start":525697,"end":530586,"confidence":0.88511499999999998511412968582590110599994659423828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And that's the day that I was getting away, so they took my wee lad there.","start":533038,"end":536836,"confidence":0.76526269999999996240802602187613956630229949951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care?","start":538114,"end":544055,"confidence":0.886351499999999958845364744774997234344482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, I can't remember that much time back.","start":544917,"end":547454,"confidence":0.58642640000000001432312046745209954679012298583984375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine, Theresa, don't worry.","start":547600,"end":550267,"confidence":0.7130379700000000209314521271153353154659271240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you have any siblings, Theresa?","start":563474,"end":565939,"confidence":0.8842724600000000378940967493690550327301025390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":570040,"end":570088,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And were you separated from any of them during your time in care?","start":570137,"end":573581,"confidence":0.821921169999999978728055793908424675464630126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was away for them all, aye.","start":577213,"end":579446,"confidence":0.61628680000000002348059524592827074229717254638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well.","start":586370,"end":597011,"confidence":0.53238339999999995111323869423358701169490814208984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time?","start":600630,"end":605870,"confidence":0.88777110000000003520170821502688340842723846435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"13.","start":609380,"end":609669,"confidence":0.54336583999999998884078422634047456085681915283203125},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, I felt terrible.","start":609750,"end":610876,"confidence":0.89587300000000003041833451788988895714282989501953125},{"sentiment":"NEGATIVE","speaker":"A","text":"I hated it.","start":611583,"end":612163,"confidence":0.93213456999999999563755181952728889882564544677734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't like it, but I couldn't help it.","start":612388,"end":616023,"confidence":0.7962257999999999835694097782834433019161224365234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I ended up\u2014 I was in a Cardiff park, was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going like, tell me do handstands.","start":616152,"end":637567,"confidence":0.5368634500000000198127736439346335828304290771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, I'm not doing handstands, I was in my nightie.","start":639016,"end":641897,"confidence":0.60504320000000000323581161865149624645709991455078125},{"sentiment":"NEGATIVE","speaker":"A","text":"And I was like, I said, I'm not doing a handstand because I said I've not got my pants on.","start":643520,"end":647274,"confidence":0.5300561999999999773791614643414504826068878173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So he said, so that was made to polish a pair of boots.","start":648780,"end":653320,"confidence":0.830482500000000012363443602225743234157562255859375},{"sentiment":"NEGATIVE","speaker":"A","text":"But I knew that wasn't right at the time, do you know what I mean?","start":654837,"end":657590,"confidence":0.6822248699999999832499497642857022583484649658203125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I didn't know why he was the boot Yeah, of course.","start":657688,"end":660720,"confidence":0.59789305999999997620619751614867709577083587646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll come back to that once it gets there.","start":660785,"end":663081,"confidence":0.815755840000000009837322068051435053348541259765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, the institution questions, we'll try to keep each answer relevant to each question as well, just so we can\u2014 once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care.","start":663355,"end":688429,"confidence":0.8134131000000000000227373675443232059478759765625},{"sentiment":"NEGATIVE","speaker":"B","text":"So I just don't want you to try and get too ahead of yourself, that's all.","start":688750,"end":691589,"confidence":0.52028214999999999879065626373630948364734649658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"But, um, what you could say is very\u2014 it's obviously very important, and it was something we'll go through very soon.","start":691718,"end":697862,"confidence":0.482791899999999996051514017381123267114162445068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded?","start":697958,"end":710375,"confidence":0.771534799999999965081087793805636465549468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'll bring you in my medical records.","start":717547,"end":719841,"confidence":0.8290413599999999494372104891226626932621002197265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't really know some of the questions you're asking me.","start":720033,"end":723082,"confidence":0.49625187999999997856548361596651375293731689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health.","start":724124,"end":740825,"confidence":0.64553729999999998057091943337582051753997802734375},{"sentiment":"NEGATIVE","speaker":"A","text":"A vulnerable child, probably, because I was abused by my mum's brother.","start":742838,"end":753412,"confidence":0.91695479999999995879278458232874982059001922607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"By your mum's what, sorry?","start":754928,"end":756267,"confidence":0.492845099999999980422416001601959578692913055419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum's brother.","start":756622,"end":757493,"confidence":0.76830995000000001926565573739935643970966339111328125},{"sentiment":"NEGATIVE","speaker":"A","text":"And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time..","start":762421,"end":771340,"confidence":0.494204639999999972843625073437578976154327392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And that came up and they came to my house about it because it had happened to his daughter as well.","start":771340,"end":777160,"confidence":0.7784247399999999483810597666888497769832611083984375},{"sentiment":"NEGATIVE","speaker":"A","text":"But he's now passed away, so that's out the question now, you know what I mean?","start":777220,"end":782390,"confidence":0.61481909999999995175556932736071757972240447998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":783060,"end":783300,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now.","start":783300,"end":792620,"confidence":0.49835580000000001543725147712393663823604583740234375},{"sentiment":"NEGATIVE","speaker":"A","text":"But at the time I didn't understand it.","start":792620,"end":794860,"confidence":0.60145450000000000301270119962282478809356689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends.","start":794860,"end":804822,"confidence":0.778917199999999976256503941840492188930511474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I worked up in Campsie Glen.","start":804870,"end":806770,"confidence":0.875427399999999966695440889452584087848663330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, so I'd go out at the weekends.","start":807624,"end":810087,"confidence":0.7803588500000000482970108350855298340320587158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair.","start":811526,"end":821355,"confidence":0.90230049999999994980726114590652287006378173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember the name of that one.","start":822650,"end":824221,"confidence":0.69688969999999994531236779948812909424304962158203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, it was a Scouse bit there.","start":824270,"end":825954,"confidence":0.6140873399999999815435103300842456519603729248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Prison.","start":828320,"end":829031,"confidence":0.60146310000000002826681111400830559432506561279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's okay if you can't remember, don't, don't, um, worry yourself too much.","start":831620,"end":835632,"confidence":0.60983379999999998144488699836074374616146087646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's the\u2014 that's concluding the personal background and entry into care.","start":836166,"end":841539,"confidence":0.87884700000000004482814119910472072660923004150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah.","start":841668,"end":849196,"confidence":0.92005449999999999732835931354202330112457275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"We have that your first care setting was Calder House, and this was in Blantyre.","start":850644,"end":855100,"confidence":0.905118050000000007315748007385991513729095458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14.","start":855229,"end":866529,"confidence":0.95956289999999999640323267158237285912036895751953125},{"sentiment":"NEUTRAL","speaker":"B","text":"You was placed there by the authority of South Lanarkshire Council following the panel hearing.","start":867991,"end":874623,"confidence":0.92607019999999995452100165493902750313282012939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"The second case that we have is\u2014 apologies for the pronunciation\u2014 the pronunciation, but Balmacraig School, the location of that being Perth.","start":875860,"end":885559,"confidence":0.81964639999999999719904053563368506729602813720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross.","start":886555,"end":898675,"confidence":0.94890079999999998872084461254416964948177337646484375},{"sentiment":"NEUTRAL","speaker":"B","text":"The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute.","start":899558,"end":915819,"confidence":0.9383122299999999693653762733447365462779998779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Being on remand for an assessment.","start":916413,"end":919718,"confidence":0.86442710000000000380993014914565719664096832275390625},{"sentiment":"NEUTRAL","speaker":"B","text":"The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee.","start":920905,"end":938717,"confidence":0.9306747300000000056030557971098460257053375244140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute.","start":939920,"end":960312,"confidence":0.8793040500000000037061909097246825695037841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And this was before you was then released into the care of your sister, I believe.","start":960474,"end":967497,"confidence":0.8970496999999999498953684451407752931118011474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, released to your sister.","start":968095,"end":969439,"confidence":0.7847581999999999613493173455935902893543243408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"And from the chronology of The placement chronology, is that correct?","start":970353,"end":975198,"confidence":0.902134400000000002961542122648097574710845947265625},{"sentiment":"POSITIVE","speaker":"A","text":"Fantastic.","start":977580,"end":978097,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was in\u2014 I thought I was in Hedges Park for a few years because I've been at school at that place.","start":978275,"end":985841,"confidence":0.84285193999999996616878661370719783008098602294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So what, as a collective, you would have been in Calder House for?","start":987060,"end":991512,"confidence":0.88722323999999996857468431699089705944061279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"It seems as though you would have been in Cowder House for the duration of like 3 and a half years to 4 years.","start":1001457,"end":1006174,"confidence":0.8111204499999999928405713944812305271625518798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's right.","start":1006286,"end":1007410,"confidence":0.558114769999999982275085130822844803333282470703125},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":1007650,"end":1008292,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so now it's part 4, is the compact placement sheet.","start":1008998,"end":1013346,"confidence":0.86719113999999997144385588399018160998821258544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So being, um, how many questions?","start":1013427,"end":1016170,"confidence":0.8116516499999999467718225787393748760223388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12.","start":1016219,"end":1021273,"confidence":0.80439150000000003704059281517402268946170806884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So there'll be 12 questions I'll be asking you in relation to each institution.","start":1021610,"end":1025669,"confidence":0.9201649400000000422750190409715287387371063232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"These questions will be repeated questions for each institutional care setting.","start":1026183,"end":1031043,"confidence":0.87980219999999997870787638021283783018589019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre.","start":1031700,"end":1062442,"confidence":0.8868323000000000178033587872050702571868896484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I cannae mind that Ryde hostel thing.","start":1062700,"end":1064970,"confidence":0.6138841999999999909931602815049700438976287841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I cannae mem.","start":1065421,"end":1066002,"confidence":0.52415000000000000479616346638067625463008880615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Where was that?","start":1066067,"end":1066875,"confidence":0.7638095000000000300843794320826418697834014892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was in Dunoon.","start":1067910,"end":1069414,"confidence":0.8143381499999999828531827006372623145580291748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Dunoon?","start":1070578,"end":1070885,"confidence":0.80320899999999995078070469389786012470722198486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I cannae mem that one.","start":1070999,"end":1071936,"confidence":0.53397729999999998806714529564487747848033905029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if that was the one that I ran away from.","start":1072114,"end":1074863,"confidence":0.51544493000000002336236093469779007136821746826171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I did run away from one of them because the man slapped me.","start":1079180,"end":1082772,"confidence":0.61578184000000002473740323694073595106601715087890625},{"sentiment":"NEUTRAL","speaker":"B","text":"But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away.","start":1084216,"end":1096240,"confidence":0.54471623999999996268428503753966651856899261474609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was running away there too.","start":1097058,"end":1098648,"confidence":0.6846733000000000401996658183634281158447265625},{"sentiment":"POSITIVE","speaker":"B","text":"That's understandable.","start":1099547,"end":1101377,"confidence":0.612014700000000022583890313399024307727813720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording.","start":1102099,"end":1116620,"confidence":0.8518767400000000211690576179535128176212310791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"And also, if you just can't remember or you can't answer the question due to not remembering, that is fine.","start":1117219,"end":1123490,"confidence":0.61847200000000002173550228690146468579769134521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"If you state that, we'll just move on to the next questions, okay?","start":1123910,"end":1126666,"confidence":0.8527362000000000552546453036484308540821075439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1128257,"end":1128595,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"So this will be for your first SS\u2014 first institution being Calder House.","start":1129061,"end":1134301,"confidence":0.93764645000000002017515043917228467762470245361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there?","start":1136344,"end":1150610,"confidence":0.9399419399999999757966406832565553486347198486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"He thought I was in there when I was 13.","start":1150690,"end":1152941,"confidence":0.76532999999999995477395486886962316930294036865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"They kept saying I was 14, but I don't know.","start":1154194,"end":1156487,"confidence":0.62151199999999995338129110677982680499553680419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I thought I was put in when I was 13.","start":1156779,"end":1158960,"confidence":0.65961970000000003100382173215621151030063629150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I don't know.","start":1160215,"end":1163229,"confidence":0.62970389999999998309476723079569637775421142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I must have been 14.","start":1165240,"end":1167410,"confidence":0.83768100000000000893152218850445933640003204345703125},{"sentiment":"NEUTRAL","speaker":"A","text":"If I'd been 14 then, I can't mind.","start":1167410,"end":1170370,"confidence":0.78605990000000003359303946126601658761501312255859375},{"sentiment":"NEGATIVE","speaker":"A","text":"But I can remember that the thing that's happened in there was atrocious, you know what I mean?","start":1172170,"end":1178250,"confidence":0.8635152600000000067126393332728184759616851806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1178250,"end":1178530,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was the two lasses that ran away, they were made to clean a barn out with toothbrush.","start":1178530,"end":1186040,"confidence":0.610734050000000028290969567024149000644683837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong.","start":1187290,"end":1193590,"confidence":0.7548928999999999778225401314557529985904693603515625},{"sentiment":"NEGATIVE","speaker":"A","text":"So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean?","start":1195510,"end":1202610,"confidence":0.74816585000000002114717290169210173189640045166015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because I was just telling the woman the next day, I was telling all the women.","start":1202610,"end":1206440,"confidence":0.8165160399999999984999021762632764875888824462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon.","start":1208130,"end":1223810,"confidence":0.75178029999999995691695175992208532989025115966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And so what type of setting was it at Calder House?","start":1223810,"end":1225330,"confidence":0.8926195999999999575180709143751300871372222900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was 4-bedroom, I think.","start":1227665,"end":1233887,"confidence":0.890669350000000026312818590668030083179473876953125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say it again.","start":1234983,"end":1235532,"confidence":0.6422215000000000006963318810448981821537017822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"4-bedroom.","start":1236196,"end":1237102,"confidence":0.68259513000000004989686885892297141253948211669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"A 4-kind room?","start":1238315,"end":1239319,"confidence":0.8898580000000000378435061065829358994960784912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"A 4-bedroom.","start":1240015,"end":1241358,"confidence":0.68891259999999998608899431928875856101512908935546875},{"sentiment":"NEUTRAL","speaker":"A","text":"4-bedroom.","start":1242667,"end":1243572,"confidence":0.68259513000000004989686885892297141253948211669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I think.","start":1244688,"end":1246158,"confidence":0.7674345000000000194262383956811390817165374755859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1247451,"end":1247548,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And was this a residential school, an assessment centre?","start":1247613,"end":1250945,"confidence":0.812464700000000039636915971641428768634796142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Assessment centre.","start":1251172,"end":1251756,"confidence":0.6825052499999999522373173022060655057430267333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was assessment centre.","start":1251820,"end":1253376,"confidence":0.8290239600000000042001602196251042187213897705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"And at your first time at Calder House, how long was you\u2014 for your time at Calder House, how long was you there for?","start":1257916,"end":1265018,"confidence":0.93200605999999996953420122736133635044097900390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think 3 weeks, and then that's when I went to Dundee.","start":1267960,"end":1270983,"confidence":0.89965963000000004345935167293646372854709625244140625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no problem.","start":1274206,"end":1276232,"confidence":0.5762886000000000397136545871035195887088775634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House?","start":1277228,"end":1287348,"confidence":0.8454390000000000515711917614680714905261993408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school\/work, food, clothing, hygiene, and how\u2014 if you had access to contact with your family?","start":1287993,"end":1305495,"confidence":0.90111010000000002495568196536623872816562652587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour.","start":1307199,"end":1316470,"confidence":0.84768840000000000856061888043768703937530517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"What was the accommodation like where you were staying?","start":1327069,"end":1329861,"confidence":0.90047259999999995638830796451657079160213470458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"What was your bedroom like?","start":1330620,"end":1331895,"confidence":0.87263729999999994912940337599138729274272918701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was like 40 a room, I think.","start":1332573,"end":1334535,"confidence":0.881782700000000030371438697329722344875335693359375},{"sentiment":"NEUTRAL","speaker":"B","text":"40 per room?","start":1335249,"end":1336368,"confidence":0.8505521000000000331198179992497898638248443603515625},{"sentiment":"NEUTRAL","speaker":"A","text":"4 people per room.","start":1336562,"end":1338263,"confidence":0.7394916400000000056280669014086015522480010986328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry.","start":1338489,"end":1338715,"confidence":0.50921240000000000947011358221061527729034423828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was the\u2014 what was the hygiene of the room like?","start":1342598,"end":1345772,"confidence":0.818892799999999976279241309384815394878387451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it clean?","start":1345836,"end":1346384,"confidence":0.84540059999999994655439650159678421914577484130859375},{"sentiment":"POSITIVE","speaker":"A","text":"It was clean, uh-huh.","start":1347108,"end":1348112,"confidence":0.5655618000000000034077629607054404914379119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And was you provided any clothes?","start":1350283,"end":1351790,"confidence":0.81520789999999998531876599372480995953083038330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"Ah, they were defective clothes.","start":1352616,"end":1355192,"confidence":0.90361740000000001504787405792740173637866973876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah yeah, people had already used it, wasn't it?","start":1357515,"end":1359800,"confidence":0.64288365999999996791558487529982812702655792236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Like new clothes and that.","start":1359898,"end":1361008,"confidence":0.735103300000000015046452972455881536006927490234375},{"sentiment":"NEUTRAL","speaker":"B","text":"It was used clothes.","start":1362078,"end":1362977,"confidence":0.74113079999999997848902921759872697293758392333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was used clothes.","start":1363043,"end":1364662,"confidence":0.74113079999999997848902921759872697293758392333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And what would you say the hygiene of the clothes like?","start":1366871,"end":1368609,"confidence":0.8097433400000000336405037160147912800312042236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Were they clean or were they dirty?","start":1368674,"end":1369697,"confidence":0.67532859999999994560226923567824997007846832275390625},{"sentiment":"NEGATIVE","speaker":"A","text":"They were dirty.","start":1371110,"end":1372441,"confidence":0.92178780000000004601901082423864863812923431396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":1373659,"end":1376485,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"What was your daily routine like at Calder House?","start":1380770,"end":1384072,"confidence":0.9227608000000000476603645438444800674915313720703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't really mind much.","start":1390191,"end":1391386,"confidence":0.58705013999999999807499762027873657643795013427734375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":1392613,"end":1393081,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that\u2014 I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room She wouldn't have committed suicide.","start":1395600,"end":1416623,"confidence":0.60584179999999998589288452421897090971469879150390625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, come on, my gran and that sat the tailor room through it.","start":1416704,"end":1420831,"confidence":0.56142429999999998724291572216316126286983489990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"But so they had to tell the teachers about the women that was here.","start":1420912,"end":1426292,"confidence":0.6649722000000000132757804749417118728160858154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, it was not\u2014 I don't think it was a good time I had done that, dear, right enough.","start":1426503,"end":1431521,"confidence":0.8546099700000000520816456628381274640560150146484375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's\u2014 that's\u2014 I'll just hold on one moment while I just catch up on the notes, Theresa.","start":1432973,"end":1436868,"confidence":0.844923899999999949983475744375027716159820556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, apologies.","start":1437455,"end":1439103,"confidence":0.63007029999999997205151203161221928894519805908203125},{"sentiment":"NEUTRAL","speaker":"B","text":"So moving on to the next question.","start":1443325,"end":1444601,"confidence":0.8008998000000000505593789057456888258457183837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"How did staff and other children genuinely treat you?","start":1445102,"end":1448751,"confidence":0.58762926000000004211898385619861073791980743408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, I was saying that they were bullying my friend, but I wasn't letting them.","start":1450280,"end":1454526,"confidence":0.598018900000000019900880943168886005878448486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was setting up for, you know what I mean?","start":1455807,"end":1457330,"confidence":0.8144151600000000268408939518849365413188934326171875},{"sentiment":"NEGATIVE","speaker":"B","text":"The children were bullying my friend.","start":1458595,"end":1460354,"confidence":0.9023491999999999624293423039489425718784332275390625},{"sentiment":"NEGATIVE","speaker":"B","text":"But the children didn't treat you that way?","start":1468284,"end":1471609,"confidence":0.7582335000000000047037929107318632304668426513671875},{"sentiment":"NEUTRAL","speaker":"B","text":"They didn't bully you?","start":1471674,"end":1472417,"confidence":0.6116411999999999959953811412560753524303436279296875},{"sentiment":"POSITIVE","speaker":"A","text":"No, no, I'm glad they stuck up for us.","start":1473127,"end":1477211,"confidence":0.69683930000000005033911065766005776822566986083984375},{"sentiment":"NEGATIVE","speaker":"B","text":"That's tend to what happens with bullies though, isn't it?","start":1477389,"end":1479554,"confidence":0.63875300000000001521271997262374497950077056884765625},{"sentiment":"NEGATIVE","speaker":"B","text":"They don't like it when people stand up to them.","start":1479651,"end":1481380,"confidence":0.74827385000000001813447170206927694380283355712890625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, they're afraid, aren't they?","start":1481445,"end":1482996,"confidence":0.6343353400000000252845211434760130941867828369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the staff treat you at Calder House?","start":1493375,"end":1495904,"confidence":0.88619137000000003379085455890162847936153411865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think the staff were doing it to that kid, apart from that man.","start":1500073,"end":1506693,"confidence":0.69812149999999995042543332601781003177165985107421875},{"sentiment":"POSITIVE","speaker":"A","text":"I think the staff, the other staff, were all right.","start":1507874,"end":1510930,"confidence":0.71209920000000004325357849666033871471881866455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"When you say apart from that man, can you remember his name at all?","start":1511964,"end":1515873,"confidence":0.7720197399999999543496187470736913383007049560546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't, no, I can't remember his name.","start":1515938,"end":1517909,"confidence":0.704149099999999972254727254039607942104339599609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Is there any descriptive features that you remember at all?","start":1518539,"end":1521544,"confidence":0.876677499999999998436805981327779591083526611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh, like, did he have any tattoos?","start":1524100,"end":1525789,"confidence":0.8596821999999999519559423788450658321380615234375},{"sentiment":"POSITIVE","speaker":"A","text":"A big man, just a big man.","start":1526208,"end":1527882,"confidence":0.62679373999999998812171497775125317275524139404296875},{"sentiment":"NEGATIVE","speaker":"A","text":"Fat man.","start":1528558,"end":1529057,"confidence":0.87823890000000004452118673725635744631290435791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's what I can explain.","start":1529202,"end":1532421,"confidence":0.7850953000000000514546627528034150600433349609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Horrible face.","start":1533660,"end":1534292,"confidence":0.9695583599999999524499116887454874813556671142578125},{"sentiment":"NEGATIVE","speaker":"A","text":"Horrible looking face.","start":1534858,"end":1535823,"confidence":0.97510569999999996415596115184598602354526519775390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, quite a scary man.","start":1537340,"end":1541793,"confidence":0.57925283999999999107188841662718914449214935302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I just can't remember his name.","start":1545180,"end":1547327,"confidence":0.539176499999999947476680972613394260406494140625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":1548180,"end":1549146,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was, um, sorry, there's some things that things can\u2014 did he have any, did he have any hair or anything like that?","start":1549259,"end":1558392,"confidence":0.71380549999999998167510284474701620638370513916015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did he have long or short hair?","start":1558521,"end":1560068,"confidence":0.9222852599999999956281726554152555763721466064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I think he was kind of bald, slightly bald.","start":1560294,"end":1570660,"confidence":0.5855852999999999752844814793206751346588134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean.","start":1571031,"end":1575419,"confidence":0.719881800000000016126477930811233818531036376953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine.","start":1575958,"end":1582725,"confidence":0.708617700000000017013235265039838850498199462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next question may be a bit distressing, so just try and answer it in the best way you possibly can.","start":1583387,"end":1589503,"confidence":0.59602122999999995744957459464785642921924591064453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anything happen to you there that you now consider abuse, neglect, or harmful?","start":1590590,"end":1596121,"confidence":0.7806971700000000513597342433058656752109527587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Remember that, man?","start":1597153,"end":1598733,"confidence":0.76853614999999997348112401596154086291790008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's the boost.","start":1599329,"end":1600699,"confidence":0.5225535999999999514642468056990765035152435302734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean?","start":1601403,"end":1604437,"confidence":0.7394311399999999867560518396203406155109405517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, hold on one second.","start":1605357,"end":1606907,"confidence":0.68319249999999998035349335623322986066341400146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"That's a red one.","start":1611950,"end":1612688,"confidence":0.67558240000000002734026338657713495194911956787109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it.","start":1621110,"end":1628709,"confidence":0.7075770999999999588681021123193204402923583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on one moment.","start":1630639,"end":1632825,"confidence":0.76652430000000004728377689389162696897983551025390625},{"sentiment":"NEGATIVE","speaker":"B","text":"Nothing was done about it.","start":1639742,"end":1640778,"confidence":0.7458436999999999983401721692644059658050537109375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":1641425,"end":1641927,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"B","text":"Did you experience\u2014 looking back, did you experience anything that you'd now consider as physical or emotional abuse?","start":1642073,"end":1651285,"confidence":0.56206560000000005405951242209994234144687652587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole.","start":1655483,"end":1665812,"confidence":0.7575924400000000336063976646983064711093902587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And then I would get out the door, and the abuser would say, 'I was just coming to get you,' because they were all seeing the looks through the keyhole.","start":1666005,"end":1674023,"confidence":0.5160278700000000551284529137774370610713958740234375},{"sentiment":"NEUTRAL","speaker":"B","text":"One second.","start":1675153,"end":1675798,"confidence":0.64591235000000002397513299001730047166347503662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I didn't think it was just me, it was other ones.","start":1677283,"end":1679429,"confidence":0.66709450000000003466738007773528806865215301513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what he was doing to the other ones.","start":1679558,"end":1681522,"confidence":0.7115517000000000091830543169635348021984100341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Friends.","start":1682933,"end":1683257,"confidence":0.695427000000000017365664461976848542690277099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole.","start":1683419,"end":1693763,"confidence":0.73732834999999996572483951240428723394870758056640625},{"sentiment":"NEGATIVE","speaker":"A","text":"So that'd be stressful, that'd be stressful in the morning.","start":1698655,"end":1701463,"confidence":0.7014055999999999624350266458350233733654022216796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, get my clothes on and all that, mate.","start":1702286,"end":1705579,"confidence":0.7496536400000000099907992989756166934967041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"The thought of him just looking through that keyhole, just put a housecoat up.","start":1706747,"end":1710053,"confidence":0.67477149999999996854427308790036477148532867431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm sure my hangar could thank you, do you know what I mean?","start":1710340,"end":1713620,"confidence":0.483712050000000004512656914812396280467510223388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":1714091,"end":1715016,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEUTRAL","speaker":"B","text":"This may\u2014 moving on to the next question.","start":1721340,"end":1723509,"confidence":0.88523143999999998055017158549162559211254119873046875},{"sentiment":"NEUTRAL","speaker":"B","text":"It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability.","start":1723685,"end":1731415,"confidence":0.71809120000000004058193781020236201584339141845703125},{"sentiment":"NEGATIVE","speaker":"B","text":"And who was involved or responsible for the abuse that you endured at your time in Calder House?","start":1731897,"end":1738315,"confidence":0.732095099999999998630073605454526841640472412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"That would have been the workers, maybe.","start":1744553,"end":1748237,"confidence":0.77966539999999995291801724306424148380756378173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":1748336,"end":1748729,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Then there was used to be a room you could get in, so that would be the heat, like the hedge one.","start":1757219,"end":1762145,"confidence":0.843840099999999981861265041516162455081939697265625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say that again.","start":1762988,"end":1763685,"confidence":0.6831715000000000426183532908908091485500335693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"It would be the hedge one, the room you'd get in, a room with a hedge in.","start":1764268,"end":1768364,"confidence":0.8870793999999999623895519107463769614696502685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"A headroom, did you say?","start":1770204,"end":1771373,"confidence":0.80992823999999996598120333146653138101100921630859375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, they were the head person.","start":1771763,"end":1773355,"confidence":0.685287100000000037880454328842461109161376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Head pressing?","start":1774362,"end":1774979,"confidence":0.8280127999999999932612126940512098371982574462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":1776690,"end":1776706,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"A head pressing room?","start":1777677,"end":1778762,"confidence":0.8352332000000000089556806415203027427196502685546875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, the head worker.","start":1779620,"end":1787468,"confidence":0.55269840000000003410463023101328872144222259521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"The head worker?","start":1788920,"end":1789776,"confidence":0.79869025999999998521872157652978785336017608642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":1790276,"end":1790405,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know how you would go to the staff room?","start":1790760,"end":1792598,"confidence":0.74994475000000004882849680143408477306365966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":1794085,"end":1794313,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, they would have a staff room in their cell, so you would go to them.","start":1794982,"end":1798095,"confidence":0.89997183999999996739660446110065095126628875732421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Get in, bother me or whatever.","start":1798313,"end":1800987,"confidence":0.60916899999999996051514017381123267114162445068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, were there any, um, apologies, hold on.","start":1805937,"end":1818313,"confidence":0.7192602999999999635605263392790220677852630615234375},{"sentiment":"NEUTRAL","speaker":"B","text":"And so the next question, try to take your time with answering the question.","start":1820992,"end":1824618,"confidence":0.81900804999999998745607854289119131863117218017578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And if you would like to take a moment before answering the question, that is perfectly fine.","start":1825403,"end":1829064,"confidence":0.569779000000000035441871659713797271251678466796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you give one clear example of what happened?","start":1830285,"end":1833448,"confidence":0.7927551999999999932100536170764826238155364990234375},{"sentiment":"NEGATIVE","speaker":"B","text":"As in, sorry, could you give one clear example of the abuse that you were a victim to?","start":1834620,"end":1840577,"confidence":0.81782067000000002732207349254167638719081878662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Where and when did it occur?","start":1841364,"end":1842777,"confidence":0.8711607999999999574214371023117564618587493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"What happened before the abuse started, during the abuse, and afterwards?","start":1843852,"end":1849536,"confidence":0.5102573599999999931497995930840261280536651611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, me and my sister had run away, so\u2014 You had run away, sorry?","start":1854154,"end":1859264,"confidence":0.60908799999999996277466607352835126221179962158203125},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too.","start":1859601,"end":1866560,"confidence":0.81910263999999999295908992280601523816585540771484375},{"sentiment":"NEGATIVE","speaker":"A","text":"So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them.","start":1867316,"end":1876246,"confidence":0.8860704299999999644654735675430856645107269287109375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it started from them running away?","start":1878272,"end":1879858,"confidence":0.6984111699999999700594344176352024078369140625},{"sentiment":"POSITIVE","speaker":"B","text":"Nice.","start":1880035,"end":1881006,"confidence":0.7344969999999999554773921772721223533153533935546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what happened, um, following you not telling them about the two girls running away?","start":1885939,"end":1891030,"confidence":0.73181653000000002062819248749292455613613128662109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I was with them.","start":1893960,"end":1894656,"confidence":0.79517614999999997049684452576912008225917816162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I was there.","start":1895188,"end":1895590,"confidence":0.6748336999999999807897665959899313747882843017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was the one to go because I think I was getting it.","start":1895751,"end":1898165,"confidence":0.6263313999999999825973873157636262476444244384765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought I was getting it.","start":1898986,"end":1901047,"confidence":0.589300900000000016376588973798789083957672119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was to go to another place.","start":1902600,"end":1904818,"confidence":0.82422300000000003894484734701109118759632110595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was the one on Perth, I think.","start":1904980,"end":1909723,"confidence":0.86444043999999997662797568409587256610393524169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":1910047,"end":1910321,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away?","start":1913116,"end":1927916,"confidence":0.68372060000000001167563823400996625423431396484375},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, the staff was at the front, in the front inside, so we were at the back.","start":1928077,"end":1932094,"confidence":0.79648280000000004630322791854268871247768402099609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I wasn't supposed to be looking after them.","start":1934417,"end":1937462,"confidence":0.82869387000000005460975671667256392538547515869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, that's what I said.","start":1939903,"end":1941058,"confidence":0.6909026499999999515466697630472481250762939453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I said I was\u2014 I never seen them disappearing.","start":1941107,"end":1943448,"confidence":0.684653500000000025949020709958858788013458251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought they was at the front.","start":1944910,"end":1946098,"confidence":0.7110618399999999450500354214455001056194305419921875},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even remember the two lasses' names.","start":1960516,"end":1965328,"confidence":0.8170897999999999772313685753033496439456939697265625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":1966329,"end":1966830,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Don't worry about remembering their names.","start":1966894,"end":1969123,"confidence":0.700047300000000038977532312856055796146392822265625},{"sentiment":"NEUTRAL","speaker":"B","text":"So you couldn't see them in the queue and they got away from the\u2014 Aye, but they got caught that night and was back.","start":1969882,"end":1977630,"confidence":0.6826294699999999604500544592156074941158294677734375},{"sentiment":"NEGATIVE","speaker":"A","text":"I never got to see them for a few days.","start":1979128,"end":1981633,"confidence":0.62826234000000003021568772965110838413238525390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if they get back, I don't know.","start":1982169,"end":1984413,"confidence":0.58863180000000003833093842331436462700366973876953125},{"sentiment":"NEGATIVE","speaker":"A","text":"As bad as it might be in the dead of the afternoon, I mean.","start":1998129,"end":2000527,"confidence":0.82981782999999997851858779540634714066982269287109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2001107,"end":2001960,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you tell me what happened?","start":2021730,"end":2023439,"confidence":0.78690499999999996560973158921115100383758544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"What if there's anything that happened to yourself in relation to any abuse, in your own words?","start":2023519,"end":2028154,"confidence":0.64827365000000003458779929133015684783458709716796875},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, I think I'd class that as abuse.","start":2031630,"end":2033993,"confidence":0.83983980000000002519300323911011219024658203125},{"sentiment":"NEUTRAL","speaker":"B","text":"What, witnessing that?","start":2035510,"end":2036527,"confidence":0.664918539999999946843445286503992974758148193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"That bang.","start":2037167,"end":2037775,"confidence":0.494835399999999980824583190042176283895969390869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"And there was anything else what happened to you while she was at Calder House?","start":2039431,"end":2044775,"confidence":0.87751520000000005072848807685659267008304595947265625},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, just the, the man.","start":2046540,"end":2049228,"confidence":0.64787099999999997468336232486763037741184234619140625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, okay, that's fine.","start":2049373,"end":2052465,"confidence":0.74913602999999995279978293183376081287860870361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, did this happen often?","start":2052996,"end":2054429,"confidence":0.79622640000000000082280848801019601523876190185546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, was it over a specific period of time?","start":2055257,"end":2057282,"confidence":0.86544140000000002732605253186193294823169708251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that.","start":2057690,"end":2073371,"confidence":0.8741282999999999692164465159294195473194122314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"The stress of going to get washed and come back and change and all that.","start":2073989,"end":2078220,"confidence":0.488203200000000003822009375653578899800777435302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, one second, I might just catch up on the notes.","start":2080109,"end":2082393,"confidence":0.682948600000000016763124222052283585071563720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"than it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty.","start":2115696,"end":2122175,"confidence":0.5609707999999999916695969659485854208469390869140625},{"sentiment":"NEGATIVE","speaker":"B","text":"Did it ever change, or did it get\u2014 or did it become worse?","start":2123748,"end":2127128,"confidence":0.749896899999999977382003635284490883350372314453125},{"sentiment":"NEGATIVE","speaker":"A","text":"It was just the same all the time, every day.","start":2128660,"end":2131862,"confidence":0.59940267000000002628468109833193011581897735595703125},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, no problem.","start":2132642,"end":2133438,"confidence":0.58404650000000002396660647718817926943302154541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I would manage to get this and this now.","start":2138892,"end":2141922,"confidence":0.50350280000000002811333388308412395417690277099609375},{"sentiment":"NEUTRAL","speaker":"B","text":"What immediate effects did you experience?","start":2144379,"end":2146571,"confidence":0.8302849500000000215749196286196820437908172607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean?","start":2147464,"end":2156575,"confidence":0.78143894999999996553441405922058038413524627685546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2157859,"end":2158022,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And did you experience any sleeping issues whilst you were at Calder House?","start":2174451,"end":2178648,"confidence":0.77100420000000002840323531927424483001232147216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Any bedwetting, any running away, or behaviour, or school changes?","start":2178987,"end":2182748,"confidence":0.74069905000000002548432576077175326645374298095703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I just\u2014 just before the care home, I was stressed all the time.","start":2185826,"end":2189987,"confidence":0.7229069999999999662776417608256451785564422607421875},{"sentiment":"NEUTRAL","speaker":"B","text":"I just want to tell him Sorry, could you just repeat that for me, Theresa?","start":2191713,"end":2197017,"confidence":0.599073769999999949931179799023084342479705810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle, because I would never get back to my mum and dad.","start":2197179,"end":2207493,"confidence":0.70976746000000001668439608693006448447704315185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's what I thought.","start":2207558,"end":2208465,"confidence":0.80913749999999995399235785953351296484470367431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened.","start":2209017,"end":2217705,"confidence":0.5686035000000000394493326894007623195648193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"And so I was like, well, I says, I can't tell him, dude.","start":2217867,"end":2221958,"confidence":0.68262345000000002048778924290672875940799713134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said, so I had that all in my head the whole time I was in the homes, you know what I mean?","start":2222022,"end":2227243,"confidence":0.69315219999999999611617340633529238402843475341796875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I couldn't tell them anything that happened outside the house, outside, you know what I mean?","start":2227356,"end":2231840,"confidence":0.61483765000000001332836063738795928657054901123046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":2232340,"end":2233226,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"So that, because I was too feared in case I wasn't gonna get out at all.","start":2233500,"end":2237350,"confidence":0.54283464000000003490953304208233021199703216552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar?","start":2266183,"end":2277131,"confidence":0.52340054999999996443449390426394529640674591064453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, like, the two girls would know nothing, do you know what I mean?","start":2277758,"end":2283941,"confidence":0.54701966000000001866254706328618340194225311279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"The two girls who ran away?","start":2284102,"end":2285226,"confidence":0.70184400000000002339817228858009912073612213134765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, the two girls that ran away plus more other girls there would know about that man.","start":2286655,"end":2292100,"confidence":0.68776559999999997696562559212907217442989349365234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You'd probably hear that to somebody else, you know what I mean?","start":2297576,"end":2299884,"confidence":0.663087369999999953762426230241544544696807861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I don't remember his name on that.","start":2300702,"end":2303443,"confidence":0.72996110000000002937525778179406188428401947021484375},{"sentiment":"NEUTRAL","speaker":"B","text":"That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man.","start":2304148,"end":2318399,"confidence":0.71248520000000004070983550263918004930019378662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"And if you\u2014 if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was.","start":2318592,"end":2330600,"confidence":0.87867960000000000508890707351383753120899200439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, I know.","start":2330600,"end":2331680,"confidence":0.50136703000000004681879772761021740734577178955078125},{"sentiment":"POSITIVE","speaker":"B","text":"So it's, it's, it's, it's okay.","start":2331680,"end":2334460,"confidence":0.76662653999999996745629005090449936687946319580078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's not too much of a big issue if you can't remember his name or not.","start":2334460,"end":2338540,"confidence":0.6604743600000000380845222025527618825435638427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Right, right.","start":2338540,"end":2340540,"confidence":0.6017550000000000398614474761416204273700714111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, the whole\u2014 if somebody else is saying that, they'll probably remember his name.","start":2340540,"end":2345140,"confidence":0.6941300999999999721268295616027899086475372314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I've just had that much in my head when I was young, do you know what I mean?","start":2345140,"end":2348740,"confidence":0.61976869999999995020090182151761837303638458251953125},{"sentiment":"NEGATIVE","speaker":"A","text":"That much going on that I just can't even remember his name.","start":2349080,"end":2353600,"confidence":0.56393163999999995628087390286964364349842071533203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't know he was\u2014 I never let him near me anyway.","start":2354300,"end":2356960,"confidence":0.495128869999999998707806980746681801974773406982421875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's That's the main thing, you know what I mean?","start":2357000,"end":2358398,"confidence":0.7666946599999999722996335549396462738513946533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, you didn't let him near you.","start":2358448,"end":2360074,"confidence":0.592593499999999995253574525122530758380889892578125},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":2373518,"end":2373679,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And so this is the next question, Theresa.","start":2377060,"end":2381140,"confidence":0.79897960000000001201669874717481434345245361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you tell anyone or try to get any help while she was in the house?","start":2381205,"end":2386555,"confidence":0.82130723999999999396237626569927670061588287353515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I told them, I tell them about him doing that to me, but they never done anything about it because he was still there.","start":2387302,"end":2394995,"confidence":0.61112960000000005056364216216024942696094512939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"And so in relation to you doing\u2014 you saying him doing that to you, is that referencing to him making you do a handstand outside?","start":2395799,"end":2404660,"confidence":0.8897340000000000248547848968883045017719268798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":2405165,"end":2405491,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I told them all that.","start":2405605,"end":2406631,"confidence":0.64324630000000004859117552769021131098270416259765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I said I can't because I've not got any pants on.","start":2407866,"end":2409964,"confidence":0.5842528000000000165670144269824959337711334228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"He says, well, do it.","start":2410161,"end":2410915,"confidence":0.7573854300000000261405830315197817981243133544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Polishing me boots.","start":2411616,"end":2412888,"confidence":0.74653139999999995612967040869989432394504547119140625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was during the night.","start":2413419,"end":2422632,"confidence":0.7985025599999999723621613156865350902080535888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was about 12 o'clock at night to 2 in the morning.","start":2423053,"end":2427694,"confidence":0.90776149999999999895550217843265272676944732666015625},{"sentiment":"NEUTRAL","speaker":"B","text":"He was outside for 2 hours with him?","start":2428740,"end":2430492,"confidence":0.87470435999999995857479007099755108356475830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":2430946,"end":2431206,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"To polish his boots.","start":2431936,"end":2433056,"confidence":0.73023519999999997320827560542966239154338836669921875},{"sentiment":"NEUTRAL","speaker":"B","text":"To polish his boots or yours?","start":2434209,"end":2435621,"confidence":0.83592820000000001012807615552446804940700531005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, there was 20 pair of boots.","start":2435913,"end":2437925,"confidence":0.7630349400000000503752062286366708576679229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Obviously everybody else's boots.","start":2438314,"end":2439693,"confidence":0.4906932999999999989171328707016073167324066162109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to polish more.","start":2440400,"end":2441769,"confidence":0.769113799999999958600938043673522770404815673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I don't know if that punishment was for the lassies running away.","start":2449860,"end":2453219,"confidence":0.5604590000000000404867250836105085909366607666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":2453300,"end":2453933,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"You don't know why you received that punishment?","start":2456980,"end":2459834,"confidence":0.6474284999999999623554458594298921525478363037109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":2459931,"end":2459948,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":2460094,"end":2461034,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish.","start":2464317,"end":2472884,"confidence":0.51327990000000001113988901124685071408748626708984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this, um, did you polish the boots before or after he made you do the handstand?","start":2473352,"end":2478799,"confidence":0.87491660000000004426823352332576178014278411865234375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on.","start":2479692,"end":2484090,"confidence":0.525500239999999951834297462482936680316925048828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And he tried to get me to do it, and I said, no, I'm not getting any pants on.","start":2484750,"end":2488746,"confidence":0.50793016000000001941572236319188959896564483642578125},{"sentiment":"NEUTRAL","speaker":"A","text":"But I think my nightie was see-through and all, do you know what I mean?","start":2489443,"end":2494575,"confidence":0.79270680000000004472582304515526629984378814697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"So he would have known I never had any pants on.","start":2494641,"end":2496651,"confidence":0.68514229999999998188542349453200586140155792236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":2496912,"end":2497092,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"One second.","start":2498172,"end":2505604,"confidence":0.64591235000000002397513299001730047166347503662109375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, that is gnaehandant.","start":2510580,"end":2511263,"confidence":0.493360159999999992042063468034029938280582427978515625},{"sentiment":"NEGATIVE","speaker":"B","text":"It is, unfortunately.","start":2516078,"end":2517579,"confidence":0.80350803999999997895287151550292037427425384521484375},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know.","start":2517918,"end":2519064,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the next question would be, what was different at your placement at Calder House compared to the others?","start":2528779,"end":2536737,"confidence":0.9124923000000000339326788889593444764614105224609375},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, I didn't like Calder House.","start":2541584,"end":2543298,"confidence":0.90205944000000004567851874526240862905979156494140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't like any of them actually, apart from Cardwell Park because I stayed there and went to school.","start":2543589,"end":2549622,"confidence":0.90794545000000004275619858162826858460903167724609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Say that again for me, please, Theresa.","start":2552242,"end":2553719,"confidence":0.74248550000000002047073621724848635494709014892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Them all.","start":2554666,"end":2555341,"confidence":0.59498689999999998523350086543359793722629547119140625},{"sentiment":"POSITIVE","speaker":"A","text":"I mean, I like Calderhurst Park.","start":2555533,"end":2557171,"confidence":0.7948231999999999519701532335602678358554840087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went out to school.","start":2557300,"end":2558151,"confidence":0.8187693400000000121252696771989576518535614013671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Oh, in Calderhurst Park.","start":2559387,"end":2560351,"confidence":0.82275679999999995484216697150259278714656829833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, we'll, um, we'll get back to that one.","start":2560447,"end":2565232,"confidence":0.8693723700000000054188831200008280575275421142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"We get right in Calderhurst Park.","start":2565505,"end":2567126,"confidence":0.6209092000000000499682073495932854712009429931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So that's the first institution set of questions completed for Calderhouse.","start":2567175,"end":2571911,"confidence":0.911549799999999965649521982413716614246368408203125},{"sentiment":"NEUTRAL","speaker":"B","text":"We're going to now move on to Balnah Craig School.","start":2572891,"end":2575026,"confidence":0.9284991000000000216374473893665708601474761962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously, again, this is going to be\u2014 is that in care?","start":2575845,"end":2578543,"confidence":0.74169004000000005039083816882339306175708770751953125},{"sentiment":"POSITIVE","speaker":"B","text":"Yes, that's correct.","start":2579531,"end":2580114,"confidence":0.66486882999999996624040932147181592881679534912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"That's, that's when I get the slap for the teacher.","start":2580259,"end":2583674,"confidence":0.5062929000000000456793713965453207492828369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay?","start":2584386,"end":2594080,"confidence":0.88694030000000001479065758758224546909332275390625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":2595446,"end":2595863,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So could you please confirm for me the institution's name, the location?","start":2596329,"end":2600991,"confidence":0.92068534999999995793729112847358919680118560791015625},{"sentiment":"NEUTRAL","speaker":"B","text":"For Balmer Craig School.","start":2605133,"end":2606151,"confidence":0.87924210000000002640518914631684310734272003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to school there, I know.","start":2607397,"end":2609935,"confidence":0.80536883999999997474361634886008687317371368408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think my school was in that building.","start":2613113,"end":2615917,"confidence":0.84565776999999997531887174773146398365497589111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, the school was in that building, I think.","start":2617141,"end":2619719,"confidence":0.84064689999999997471746837618411518633365631103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"In which building?","start":2620219,"end":2620927,"confidence":0.850776259999999950878191157244145870208740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Whatever you call it.","start":2621811,"end":2623884,"confidence":0.674366950000000020537527234409935772418975830078125},{"sentiment":"POSITIVE","speaker":"B","text":"Okay, okay, that's fine.","start":2625105,"end":2628062,"confidence":0.73180809999999996140473967898287810385227203369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, do you remember the the approximate dates going to, um, Balnahcraig?","start":2628640,"end":2636041,"confidence":0.925224299999999999499777914024889469146728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't remember the dates when I went.","start":2637060,"end":2639032,"confidence":0.62819119999999994963246763290953822433948516845703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember how old you was?","start":2639275,"end":2640518,"confidence":0.8498686600000000535004573976038955152034759521484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't.","start":2641276,"end":2641922,"confidence":0.77191025000000001998756715693161822855472564697265625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, I can remember going in when I went.","start":2642180,"end":2644585,"confidence":0.77581460000000002086295580738806165754795074462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"They took me for new clothes.","start":2644666,"end":2647055,"confidence":0.63484912999999998373112930494244210422039031982421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, we'll, um, once we've got any questions, we'll have that.","start":2648550,"end":2653600,"confidence":0.88544922999999997603737256213207729160785675048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Just hold on one moment.","start":2653907,"end":2654733,"confidence":0.72599650000000004457234581423108465969562530517578125},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, Theresa.","start":2654813,"end":2655445,"confidence":0.551795999999999953189444568124599754810333251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Can you remember who placed you there?","start":2662265,"end":2664525,"confidence":0.8239514999999999478319523404934443533420562744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"My sister came with a social worker.","start":2670015,"end":2672683,"confidence":0.8804629999999999956372676024329848587512969970703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even remember his name.","start":2672748,"end":2674219,"confidence":0.727321499999999954155782688758336007595062255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know, no problem.","start":2674704,"end":2676822,"confidence":0.5176081999999999627704028171137906610965728759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Hold on.","start":2676870,"end":2677178,"confidence":0.6407237599999999755340240881196223199367523193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even remember his name.","start":2678277,"end":2679884,"confidence":0.727321499999999954155782688758336007595062255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"The social worker's name.","start":2679966,"end":2681076,"confidence":0.7166639999999999677271489417762495577335357666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was there a helmet chipped up when I said that?","start":2684024,"end":2686152,"confidence":0.7813816700000000281534084933809936046600341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"You can't remember his name?","start":2695819,"end":2696848,"confidence":0.491932599999999997653077343784389086067676544189453125},{"sentiment":"POSITIVE","speaker":"A","text":"No, that would have been\u2014 oh God, it's a good while.","start":2697426,"end":2700673,"confidence":0.647785199999999949938001009286381304264068603515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did she bring him or wave to my\u2014 I think I may have The name of this social worker, and I'm just gonna\u2014 it'll be surname, so it's just try and confirm to see if this is correct.","start":2701220,"end":2715830,"confidence":0.873525499999999954781060296227224171161651611328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was this social worker, um, a J\u2014 J. Arnett?","start":2716630,"end":2723816,"confidence":0.90431494000000001154404571934719569981098175048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I don't know what the first name would be, but the last name is Arnett.","start":2727269,"end":2729894,"confidence":0.83739410000000003009290594491176307201385498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"James Arnett.","start":2731002,"end":2731492,"confidence":0.84552700000000002855671255019842647016048431396484375},{"sentiment":"NEUTRAL","speaker":"B","text":"You believe it's James Arnett?","start":2732617,"end":2733955,"confidence":0.8518615000000000492264007334597408771514892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"That might be, aye.","start":2734910,"end":2735830,"confidence":0.69934660000000004043130275022122077643871307373046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":2741954,"end":2743478,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"What type of setting was Balnahcraig?","start":2744144,"end":2745668,"confidence":0.87047850000000004389022478790138848125934600830078125},{"sentiment":"POSITIVE","speaker":"A","text":"It was okay.","start":2747083,"end":2748370,"confidence":0.819333700000000053620397011400200426578521728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was an olderish man.","start":2749497,"end":2750914,"confidence":0.879069270000000013709495760849677026271820068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"It had had it with his wife.","start":2751010,"end":2753168,"confidence":0.74053840000000004106794904146227054297924041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, sorry, Theresa, it's not about James.","start":2754638,"end":2756680,"confidence":0.6316972400000000487096940560149960219860076904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, I said what type of setting was Balnahcraig?","start":2756810,"end":2759994,"confidence":0.8133908499999999985874410413089208304882049560546875},{"sentiment":"NEUTRAL","speaker":"A","text":"That was\u2014 I did have a room in my cell there.","start":2762281,"end":2765044,"confidence":0.89805173999999998724064198540872894227504730224609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think I did.","start":2769238,"end":2769810,"confidence":0.7009541999999999717374521424062550067901611328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think I did room in my cell there.","start":2769924,"end":2771604,"confidence":0.87505144000000001369699020870029926300048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"It was a residential school?","start":2772725,"end":2773769,"confidence":0.69430864000000003244394974899478256702423095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":2776778,"end":2776810,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"And how long was you there, Father?","start":2779014,"end":2780478,"confidence":0.87085500000000004572342504616244696080684661865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her.","start":2780542,"end":2790759,"confidence":0.67709589999999997278479213491664268076419830322265625},{"sentiment":"NEUTRAL","speaker":"A","text":"And they went laughing to you, they thought that.","start":2792359,"end":2794994,"confidence":0.66162909999999997001651763639529235661029815673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"But she was the\u2014 what would you call that?","start":2795124,"end":2797857,"confidence":0.8104592600000000146565071190707385540008544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So you phoned it back to her?","start":2798730,"end":2800035,"confidence":0.83332276000000005122814172864309512078762054443359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I phoned it back.","start":2800840,"end":2801469,"confidence":0.7639956500000000261252353084273636341094970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I said, what are you doing that for?","start":2801517,"end":2803854,"confidence":0.7154202499999999798063754496979527175426483154296875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I just phoned it back to her and they were all going like, oh, she'll kill you.","start":2805070,"end":2809808,"confidence":0.74447260000000003987707941632834263145923614501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I said, well, I said, you help me, we actually had her back.","start":2810844,"end":2814070,"confidence":0.58592429999999995349213577355840243399143218994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I said, I'm not fit for Yeah, do you know what I mean?","start":2815305,"end":2818550,"confidence":0.732449649999999952143525661085732281208038330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to stick up for myself.","start":2818616,"end":2819735,"confidence":0.64869403999999997179060073904111050069332122802734375},{"sentiment":"NEUTRAL","speaker":"A","text":"And, uh, but we were nearly never get a weekend that weekend, so they were\u2014 I was at the\u2014 but they were doing it at the train station, and that's when I ran away.","start":2821106,"end":2830231,"confidence":0.57547190000000003617941501943278126418590545654296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I never went back, and I went back to that one.","start":2830440,"end":2832873,"confidence":0.6306153500000000189373849934781901538372039794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man.","start":2833405,"end":2854447,"confidence":0.5203596999999999805908146299771033227443695068359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I know why we were there, but it's because we were\u2014 it was one of the lassies was based in Johnstone that we ran away with, so we went to her back.","start":2854639,"end":2866729,"confidence":0.8568710999999999966547648000414483249187469482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that.","start":2869438,"end":2876363,"confidence":0.57052844999999996478123875931487418711185455322265625},{"sentiment":"NEUTRAL","speaker":"B","text":"So did the\u2014 did you get slapped following throwing the toast?","start":2876603,"end":2882197,"confidence":0.61966014000000002592827286207466386258602142333984375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, no, that was another incident.","start":2883303,"end":2885852,"confidence":0.51836680000000001644622216190327890217304229736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was in the morning when I first went in and she helped me with the toast.","start":2885948,"end":2891735,"confidence":0.78545253999999997684966501765302382409572601318359375},{"sentiment":"POSITIVE","speaker":"A","text":"I went in to get my breakfast and she helped me with the toast and I helped back.","start":2891815,"end":2895165,"confidence":0.5995399999999999618438550896826200187206268310546875},{"sentiment":"NEUTRAL","speaker":"A","text":"Because I wasn't even then yet.","start":2896211,"end":2897895,"confidence":0.72223559999999997760511405431316234171390533447265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, well, yeah, of course.","start":2898576,"end":2901021,"confidence":0.63677390000000000380708797820261679589748382568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll move on to the next question in relation to Balnah Craig.","start":2901086,"end":2904567,"confidence":0.9292908300000000121343646242166869342327117919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So in a few sentences, what was your ordinary daily life like at Balnah Craig?","start":2904632,"end":2911419,"confidence":0.9195022600000000156938995132804848253726959228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think we used to get in the garden sometimes.","start":2916561,"end":2918264,"confidence":0.8704415599999999475500089829438365995883941650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"There must have been swings or something there.","start":2919563,"end":2922288,"confidence":0.7444604999999999694892949264612980186939239501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"There must have been a park or something that we went to.","start":2922725,"end":2925509,"confidence":0.84183770000000002209361582572455517947673797607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"And then at the classroom, aye, the classroom was that when that man slapped my face.","start":2928747,"end":2934356,"confidence":0.66478809999999999291731000994332134723663330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what for, he was a teagie and I was a hood.","start":2936025,"end":2938972,"confidence":0.6007453000000000375990794054814614355564117431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, he was a hood and I was a teagie because I came from Lennoxtown.","start":2939649,"end":2942999,"confidence":0.775983899999999948704498820006847381591796875},{"sentiment":"NEUTRAL","speaker":"A","text":"He was a hood because he came from Kirkcaldy and I came from Lennoxtown.","start":2945430,"end":2948997,"confidence":0.7616163000000000238287611864507198333740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"So that's how far he was travelled, and it was Mr. Air.","start":2949400,"end":2953220,"confidence":0.8720676000000000538392441740143112838268280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember his name.","start":2953220,"end":2954480,"confidence":0.79606980000000004960014621246955357491970062255859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I remember his name.","start":2954640,"end":2957260,"confidence":0.79606980000000004960014621246955357491970062255859375},{"sentiment":"NEUTRAL","speaker":"B","text":"So, uh, what was your name, sorry, Theresa?","start":2957260,"end":2961100,"confidence":0.72811619999999999119921767487539909780025482177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. Air.","start":2961100,"end":2962400,"confidence":0.69471126999999999185320120886899530887603759765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Mr. Air.","start":2962400,"end":2963560,"confidence":0.69471126999999999185320120886899530887603759765625},{"sentiment":"NEUTRAL","speaker":"A","text":"We knew he was working for the school where I went to.","start":2963560,"end":2969520,"confidence":0.85127169999999996452544337444123812019824981689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and was that\u2014 was that\u2014 is that Mr. Air as in like Ayrshire?","start":2969520,"end":2972890,"confidence":0.8955102999999999813240947332815267145633697509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, that meant the man's name, Mr. Air.","start":2973740,"end":2976560,"confidence":0.74829990000000001781899072739179246127605438232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr?","start":2976560,"end":2985514,"confidence":0.80442709999999995051922496713814325630664825439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just Mr. Ayr.","start":2985723,"end":2987382,"confidence":0.79811584999999996004049762632348574697971343994140625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, that's fine.","start":2987946,"end":2988930,"confidence":0.76803549999999998210142848620307631790637969970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so it was Mr. Ayr who slapped you?","start":2989466,"end":2992564,"confidence":0.69640170000000001238049662788398563861846923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Mm-hmm.","start":2994520,"end":2994945,"confidence":0.71720773000000004326892621975275687873363494873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here.","start":3005942,"end":3014392,"confidence":0.5828111000000000263554511548136360943317413330078125},{"sentiment":"NEGATIVE","speaker":"A","text":"But none of my dad could do right enough.","start":3014617,"end":3016547,"confidence":0.59008782999999997986861899335053749382495880126953125},{"sentiment":"NEGATIVE","speaker":"A","text":"But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean?","start":3017256,"end":3028445,"confidence":0.55617010000000000058406612879480235278606414794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3029092,"end":3029319,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I think actually he ended up losing his job.","start":3044346,"end":3046780,"confidence":0.73514970000000001704165697447024285793304443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, rightfully so.","start":3051116,"end":3052554,"confidence":0.60515949999999996133936974729294888675212860107421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So, um, what was the\u2014 did you provide any clothing when you went to Balmacraig?","start":3054498,"end":3058385,"confidence":0.8974360999999999588538912576041184365749359130859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Yes, they took me down the shops.","start":3060840,"end":3062491,"confidence":0.498458149999999988732923839052091352641582489013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"They took me down the shops, bought me school uniform and clothes to wear.","start":3063609,"end":3070769,"confidence":0.6707043599999999994309973772033117711544036865234375},{"sentiment":"POSITIVE","speaker":"A","text":"So that was over the moon.","start":3076250,"end":3077651,"confidence":0.9150253999999999887648982621612958610057830810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Were they clean clothes?","start":3080510,"end":3081661,"confidence":0.85057050000000000711253278495860286056995391845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"They were brand new clothes, aye.","start":3082106,"end":3083619,"confidence":0.718722599999999989250909493421204388141632080078125},{"sentiment":"POSITIVE","speaker":"A","text":"So I was over the moon because I hadn't had that for a long time, do you know what I mean?","start":3086927,"end":3090618,"confidence":0.85646962999999998178424220895976759493350982666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3091117,"end":3091472,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I thought it was my birthday.","start":3097131,"end":3097969,"confidence":0.65618129999999996737614083031076006591320037841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Last Christmas, I thought it was putting back all these clothes and that, you know what I mean?","start":3101040,"end":3105212,"confidence":0.61675983999999994811247461257153190672397613525390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course, of course.","start":3105632,"end":3106958,"confidence":0.529758100000000009544010026729665696620941162109375},{"sentiment":"POSITIVE","speaker":"B","text":"Actually getting brand new clothes.","start":3107103,"end":3108607,"confidence":0.61848950000000002535927023927797563374042510986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was the one.","start":3108963,"end":3109658,"confidence":0.492871969999999992584349683966138400137424468994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean?","start":3110180,"end":3117938,"confidence":0.487036230000000014417338434213888831436634063720703125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3118373,"end":3118809,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Was you, um, how was your contact like with your family in the school?","start":3118938,"end":3122273,"confidence":0.88476056000000002921268560385215096175670623779296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it easily accessible to contact your family if you wanted to?","start":3122547,"end":3126771,"confidence":0.88552799999999998181721139189903624355792999267578125},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, aye, they let you phone.","start":3127387,"end":3129039,"confidence":0.6256313000000000013045564628555439412593841552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"They let me phone if I asked.","start":3129752,"end":3131535,"confidence":0.709117800000000020332890926511026918888092041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"When I asked, nah, they let me phone my dad right away.","start":3131697,"end":3134305,"confidence":0.7230199600000000170751945915981195867061614990234375},{"sentiment":"POSITIVE","speaker":"A","text":"I don't know what, but my dad was too happy and he's like, am I getting away up there then?","start":3138076,"end":3145838,"confidence":0.68333860000000001821973683036048896610736846923828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And he's saying, put that man, yes, other man back on.","start":3146910,"end":3150044,"confidence":0.80396739999999999870539113544509746134281158447265625},{"sentiment":"NEUTRAL","speaker":"A","text":"He must have been saying, is my daughter going to be all right?","start":3150944,"end":3153355,"confidence":0.82906424999999994707167161323013715445995330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"And he says, I'll make sure she's all right and all that.","start":3153452,"end":3156179,"confidence":0.67743120000000001112994141294620931148529052734375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, she'll be fine, do you know what I mean?","start":3156669,"end":3158175,"confidence":0.6191084000000000031604940886609256267547607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"But so, but we ended up running away.","start":3158404,"end":3160826,"confidence":0.53622764000000000539358779860776849091053009033203125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I ended up going to Samson.","start":3161118,"end":3163880,"confidence":0.865487340000000049400341595173813402652740478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the staff or other children genuinely treat you?","start":3169841,"end":3173397,"confidence":0.602942899999999948335016597411595284938812255859375},{"sentiment":"POSITIVE","speaker":"A","text":"They were alright.","start":3176783,"end":3177396,"confidence":0.83379930000000002099369567076792009174823760986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think because I had stuck up for myself, they were kind of saving me, you know what I mean, because I'd stuck up.","start":3177445,"end":3184786,"confidence":0.6054303599999999452307974934228695929050445556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"They were all waiting for me at the train station, so I managed to go on the train and I was saying, bye.","start":3185173,"end":3190918,"confidence":0.6296755000000000546123146705213002860546112060546875},{"sentiment":"POSITIVE","speaker":"A","text":"It's okay.","start":3203434,"end":3205538,"confidence":0.7312532000000000476092054668697528541088104248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened.","start":3205716,"end":3215275,"confidence":0.5328901999999999805623929205466993153095245361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And this was the staff you're referring to?","start":3216770,"end":3218372,"confidence":0.76423717000000002119719511028961278498172760009765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3218456,"end":3218623,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"No, no, the people in this home, the children.","start":3219068,"end":3223156,"confidence":0.7944178600000000312064685203949920833110809326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"The children, yeah.","start":3223960,"end":3225425,"confidence":0.687912049999999997140776031301356852054595947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"That lassie, I hopped back with the toes.","start":3228890,"end":3230609,"confidence":0.78527343000000005002192438041674904525279998779296875},{"sentiment":"NEUTRAL","speaker":"A","text":"They both sided with her when once they were doing the\u2014 when they were in the building, they were siding with me.","start":3231719,"end":3240113,"confidence":0.839361550000000011806378097389824688434600830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"The lassie came out, I don't know, she must have been\u2014 she was I was just sitting.","start":3240599,"end":3245912,"confidence":0.82361936999999996178445371697307564318180084228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, how, how were, how did the staff treat you generally?","start":3246611,"end":3250915,"confidence":0.88770103000000000204039452000870369374752044677734375},{"sentiment":"POSITIVE","speaker":"A","text":"I think they were just as good as they were, except, except obviously for the\u2014 Yeah.","start":3252560,"end":3263235,"confidence":0.91434950000000003722533392647164873778820037841796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was there any rules, specific rules What followed with any punishments, isolations, or unsafe arrangements?","start":3267785,"end":3275435,"confidence":0.6642017399999999849313780941884033381938934326171875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know what the punishment is.","start":3281742,"end":3283227,"confidence":0.65740275000000003569056161722983233630657196044921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I kind of mean that much.","start":3283339,"end":3284437,"confidence":0.71881980000000000874393890626379288733005523681640625},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine, don't worry.","start":3285259,"end":3287067,"confidence":0.75446950000000001512745484433253295719623565673828125},{"sentiment":"NEGATIVE","speaker":"B","text":"So the next question, again, this might come across as a bit distressing.","start":3303268,"end":3306525,"confidence":0.79408559999999994705177641662885434925556182861328125},{"sentiment":"NEGATIVE","speaker":"B","text":"Did anything happen to you there that you now consider abuse, neglect, or harmful?","start":3307620,"end":3312393,"confidence":0.7806971700000000513597342433058656752109527587890625},{"sentiment":"NEGATIVE","speaker":"A","text":"And that abuse either be the boy hitting me, him hitting you, aye.","start":3316795,"end":3322500,"confidence":0.59198680000000003520455038596992380917072296142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands?","start":3328865,"end":3336231,"confidence":0.53879916999999999394077576653216965496540069580078125},{"sentiment":"POSITIVE","speaker":"A","text":"Oh, he's hot in his hands, slapped my face.","start":3336281,"end":3338988,"confidence":0.67676820000000004196039071757695637643337249755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"And the other girl, it was years.","start":3347380,"end":3348595,"confidence":0.81496906000000002290306611030246131122112274169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't, I don't know if she did.","start":3348709,"end":3350330,"confidence":0.6886531000000000179994685822748579084873199462890625},{"sentiment":"NEUTRAL","speaker":"A","text":"He went like, I think he says to her, he says, no, you're too nice to slap.","start":3350950,"end":3354742,"confidence":0.63280279999999999862581034903996624052524566650390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that life, he was gonna shoot in them, do you know what I mean?","start":3367931,"end":3371209,"confidence":0.6946445999999999454388444064534269273281097412109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I wasn't shooting in them at all.","start":3371307,"end":3372865,"confidence":0.71172899999999994502530853424104861915111541748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"She was what, sorry?","start":3374578,"end":3375294,"confidence":0.5401418000000000052551740736817009747028350830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"She was like shooting in them kind of thing.","start":3375799,"end":3377573,"confidence":0.65691259999999995766728488888475112617015838623046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what the real life she was doing, but she was kind of sitting in them, do you know what I mean?","start":3377687,"end":3382170,"confidence":0.7994540999999999453251575687318108975887298583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but everybody was going to be doing\u2014 but I wasn't even gonna be doing it with me anyway, do you know what I mean?","start":3383633,"end":3389778,"confidence":0.501615099999999980440179569995962083339691162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"So I don't know if that'd be actually abused or not.","start":3389957,"end":3392352,"confidence":0.50831780000000004182680868325405754148960113525390625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":3395110,"end":3396403,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Um, so, and that was in relation to physical abuse.","start":3397308,"end":3401786,"confidence":0.5085222000000000353026052835048176348209381103515625},{"sentiment":"NEGATIVE","speaker":"B","text":"And looking back, would you say that you was a victim of any emotional abuse or any neglect?","start":3402174,"end":3407410,"confidence":0.617249099999999994992094798362813889980316162109375},{"sentiment":"NEGATIVE","speaker":"A","text":"No, just the fact that we ended up running away.","start":3415355,"end":3418077,"confidence":0.56140529999999999599680222672759555280208587646484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't want to go back there.","start":3418867,"end":3420268,"confidence":0.92538934999999999941877604214823804795742034912109375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was one thing, I didn't want to go back.","start":3420397,"end":3422314,"confidence":0.6795136999999999982691178956883959472179412841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3423730,"end":3424090,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"It's quite stressful, looking at me back all these years, isn't it?","start":3445559,"end":3448680,"confidence":0.85231924000000003349697408339125104248523712158203125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible.","start":3449549,"end":3459839,"confidence":0.56011109999999997288711028886609710752964019775390625},{"sentiment":"NEGATIVE","speaker":"B","text":"I'm gonna try not to intrude on too many questions that might be a bit too distressing.","start":3460576,"end":3466894,"confidence":0.56807876000000001592837861608131788671016693115234375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll only ask if it's necessary.","start":3467230,"end":3468914,"confidence":0.81286760000000002346354222027002833783626556396484375},{"sentiment":"NEGATIVE","speaker":"B","text":"So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher.","start":3469956,"end":3475986,"confidence":0.73007684999999999941877604214823804795742034912109375},{"sentiment":"NEGATIVE","speaker":"B","text":"He hit you with his hands.","start":3476050,"end":3477317,"confidence":0.51584090000000004661018238039105199277400970458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap.","start":3477814,"end":3483907,"confidence":0.6253206000000000042149395085289143025875091552734375},{"sentiment":"NEGATIVE","speaker":"B","text":"And after you ran away, you didn't want to go back.","start":3484308,"end":3486794,"confidence":0.56049640000000000572555336475488729774951934814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that's when I went up to the other place, eh, when they caught me.","start":3490914,"end":3496228,"confidence":0.79045889999999996433643900672905147075653076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, it was my mum and my sister that caught me and took me to the police station.","start":3496776,"end":3502446,"confidence":0.71993560000000000886899442775757052004337310791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm actually in that house now.","start":3502526,"end":3504202,"confidence":0.8606616000000000266112465396872721612453460693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm actually in that now as a house.","start":3505492,"end":3509901,"confidence":0.87546723999999997989363009764929302036762237548828125},{"sentiment":"NEUTRAL","speaker":"A","text":"That is, that is the cop shop where I first came in.","start":3510664,"end":3514054,"confidence":0.85605293999999998444394577745697461068630218505859375},{"sentiment":"NEGATIVE","speaker":"A","text":"You know, but then, puttin' the clothes within ya spoilt ya, spoilt ya up.","start":3514643,"end":3520423,"confidence":0.57730720000000002034568069575470872223377227783203125},{"sentiment":"NEUTRAL","speaker":"B","text":"So just to confirm, that was the teacher was Mr. R, is that right?","start":3521226,"end":3526846,"confidence":0.9174275400000000413314182878821156919002532958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Mr. R, aha.","start":3526926,"end":3527713,"confidence":0.8013898999999999883669943301356397569179534912109375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all?","start":3528131,"end":3533927,"confidence":0.88651555999999998025629110998124815523624420166015625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know, I don't know.","start":3534007,"end":3535517,"confidence":0.52155446999999999224684188448009081184864044189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"A lot of the class saw it.","start":3535565,"end":3536817,"confidence":0.8186039000000000509515984958852641284465789794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"But they all saw it in the classroom.","start":3546121,"end":3547689,"confidence":0.64969032999999998256868138923891820013523101806640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if it somehow\u2014 I don't know if it got expelled or whatever, you know what I mean, because all the children did see it.","start":3547996,"end":3556216,"confidence":0.5017167000000000154358303916524164378643035888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, I don't know really what happened to you.","start":3556640,"end":3560368,"confidence":0.71869229999999995062154312108759768307209014892578125},{"sentiment":"POSITIVE","speaker":"B","text":"Oh, I'm sorry, that's fine.","start":3561360,"end":3563240,"confidence":0.5098795000000000410267375627881847321987152099609375},{"sentiment":"NEGATIVE","speaker":"B","text":"And how often\u2014 I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse?","start":3563642,"end":3578532,"confidence":0.6783704999999999873949718676158227026462554931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, I just left.","start":3579341,"end":3580732,"confidence":0.6679418999999999773109493617084808647632598876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"I ran away.","start":3581056,"end":3581476,"confidence":0.57574402999999996222157960801268927752971649169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"That same day, we was planning to run away, me and these other two lassies.","start":3584523,"end":3590264,"confidence":0.65023726000000003910628265657578594982624053955078125},{"sentiment":"NEUTRAL","speaker":"B","text":"It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it?","start":3596299,"end":3603320,"confidence":0.53004532999999998121865019129472784698009490966796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":3603830,"end":3604580,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"So the next\u2014 I probably wouldn't have done it if he hadn't have slapped me.","start":3604580,"end":3608640,"confidence":0.52961230000000003581561713872360996901988983154296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I wouldn't have run away, do you know what I mean?","start":3608640,"end":3611560,"confidence":0.67926823999999996761545162371476180851459503173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"And we even hatched it up to Aberdeen to get the train.","start":3611560,"end":3614500,"confidence":0.815751899999999974255615597940050065517425537109375},{"sentiment":"NEGATIVE","speaker":"A","text":"We could have been took away or anything.","start":3614760,"end":3617160,"confidence":0.7484655000000000057980287238024175167083740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, you don't think of that at the time, do you know what I mean?","start":3617300,"end":3620120,"confidence":0.61789700000000002955147238026256673038005828857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, of course not.","start":3620240,"end":3621600,"confidence":0.474833730000000009408012147105182521045207977294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And then we skipped the train and all.","start":3621600,"end":3624440,"confidence":0.65847949999999999537436679020174778997898101806640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I thought I was going to get into trouble for that too.","start":3624440,"end":3626700,"confidence":0.8067372999999999905185177340172231197357177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know what I mean?","start":3627194,"end":3627743,"confidence":0.74010830000000005224336518949712626636028289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"But you just\u2014 we just wanted away for them.","start":3627873,"end":3630425,"confidence":0.6514270300000000180062897925381548702716827392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Of course, it's completely\u2014 I mean, the lashes, I'm trying to even remember their names in a canny because we stayed in a house one night and it was broken and we did a toast and egg the next day and, you know, the egg was black.","start":3631362,"end":3647625,"confidence":0.64334690000000005483116183313541114330291748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3648204,"end":3649009,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh my God, I said, I said, I was so hungry I ate it.","start":3649234,"end":3652711,"confidence":0.433419049999999972389019831098266877233982086181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can name that.","start":3655182,"end":3656178,"confidence":0.53698473999999996042475913782254792749881744384765625},{"sentiment":"NEUTRAL","speaker":"B","text":"So moving on to the next question.","start":3656724,"end":3659696,"confidence":0.8008998000000000505593789057456888258457183837890625},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, Theresa, go on.","start":3660323,"end":3660982,"confidence":0.53670629999999996950776903759106062352657318115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I see, it's just, I just commit my, command my head to make that ache.","start":3662010,"end":3668758,"confidence":0.59148126999999994790613300210679881274700164794921875},{"sentiment":"NEUTRAL","speaker":"B","text":"So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred?","start":3669336,"end":3678896,"confidence":0.791863699999999948175855024601332843303680419921875},{"sentiment":"NEGATIVE","speaker":"B","text":"Was there any pain\/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes?","start":3679298,"end":3689276,"confidence":0.73826650000000004769873385157552547752857208251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Just running away.","start":3689551,"end":3690392,"confidence":0.59018946000000005458474561237380839884281158447265625},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":3691864,"end":3694717,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anyone witness it, know about it, or experience something?","start":3695090,"end":3697748,"confidence":0.85599009999999997599928747149533592164516448974609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore.","start":3700517,"end":3710020,"confidence":0.7065087599999999579125642412691377103328704833984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, I mean, did anyone\u2014 did you tell anyone or try to get help when, when the incident occurred?","start":3710570,"end":3729740,"confidence":0.724387099999999950483697830350138247013092041015625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went right into the headmaster.","start":3730408,"end":3732364,"confidence":0.769496100000000016194690033444203436374664306640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what did the headmaster say in response?","start":3738529,"end":3743510,"confidence":0.82464490000000001401758709107525646686553955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"He let me phone my dad.","start":3743751,"end":3745442,"confidence":0.77835416999999995635306504482286982238292694091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what else did he do?","start":3747397,"end":3748447,"confidence":0.71498644000000000087169382823049090802669525146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm trying to think.","start":3752009,"end":3753764,"confidence":0.7055397599999999602715661239926703274250030517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her.","start":3753844,"end":3759656,"confidence":0.516973600000000033105607144534587860107421875},{"sentiment":"POSITIVE","speaker":"A","text":"Look at her face, my face was pure red.","start":3759705,"end":3761395,"confidence":0.5111234000000000055052851166692562401294708251953125},{"sentiment":"NEUTRAL","speaker":"A","text":"With a slap, do you know what I mean?","start":3762357,"end":3763544,"confidence":0.71106879999999994534931602174765430390834808349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"So he was trying to deny the fact that he'd slapped me, but I says the full class has seen it.","start":3763657,"end":3768289,"confidence":0.61196035000000004178133394816541112959384918212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So he's sitting trying to deny it in front of\u2014 right in front of me.","start":3769836,"end":3772769,"confidence":0.64986230000000000384119402951910160481929779052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, no, he did slap me.","start":3772850,"end":3774049,"confidence":0.65698120000000004292672883821069262921810150146484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, look, how do you think my face got like that?","start":3774616,"end":3777241,"confidence":0.5567672999999999650100335202296264469623565673828125},{"sentiment":"NEGATIVE","speaker":"A","text":"I think it ended up black and blue with a slap I got, but I did report him.","start":3779099,"end":3785285,"confidence":0.59396309999999996609432173499953933060169219970703125},{"sentiment":"NEUTRAL","speaker":"B","text":"So yeah, one moment.","start":3785431,"end":3787549,"confidence":0.70171004999999997409076968324370682239532470703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if he gets sent home.","start":3799625,"end":3801074,"confidence":0.556590200000000034918912206194363534450531005859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine.","start":3801139,"end":3811656,"confidence":0.7203264000000000333301386490347795188426971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away.","start":3816588,"end":3821747,"confidence":0.6554820500000000382812004318111576139926910400390625},{"sentiment":"NEGATIVE","speaker":"A","text":"So then I never seen them again.","start":3826058,"end":3827494,"confidence":0.706897600000000014830447980784811079502105712890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the headmaster told you that it wouldn't happen again and you'd be safe there?","start":3829140,"end":3833110,"confidence":0.74120470000000004962004140907083638012409210205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":3833481,"end":3833788,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others?","start":3842378,"end":3851018,"confidence":0.916922299999999967923258736846037209033966064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was allowed to go out.","start":3852526,"end":3854314,"confidence":0.6526720999999999772711589685059152543544769287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, whenever, you know, like a walk.","start":3856828,"end":3859519,"confidence":0.8161214599999999652624182999716140329837799072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just round about the buildings right enough, but you were allowed to.","start":3859568,"end":3863338,"confidence":0.809196229999999960824652589508332312107086181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"So Whereas when you were in the other places, you were locked in.","start":3864730,"end":3869923,"confidence":0.64936249999999995363708649165346287190914154052734375},{"sentiment":"NEUTRAL","speaker":"A","text":"You couldn't just walk out when you wanted to, you know what I mean?","start":3870036,"end":3873404,"confidence":0.54108643999999994633753885864280164241790771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"So there were like no locked doors?","start":3874068,"end":3875429,"confidence":0.77353879999999997085780023553525097668170928955078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, the doors were locked.","start":3877427,"end":3878413,"confidence":0.63266140000000004040003886984777636826038360595703125},{"sentiment":"NEUTRAL","speaker":"B","text":"What, in Balnacraig?","start":3879220,"end":3880513,"confidence":0.81625365999999999200298361756722442805767059326171875},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, no.","start":3880901,"end":3881563,"confidence":0.77564529999999998199911033225362189114093780517578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":3881644,"end":3881805,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Even the locked doors, no.","start":3882371,"end":3884003,"confidence":0.54506759999999998544950585710466839373111724853515625},{"sentiment":"NEUTRAL","speaker":"B","text":"And you was free to roam the premises?","start":3888950,"end":3891247,"confidence":0.79611679999999995782644646169501356780529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":3892320,"end":3892336,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":3892740,"end":3893744,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"POSITIVE","speaker":"B","text":"Fantastic.","start":3893809,"end":3894246,"confidence":0.77587587000000002301902668477850966155529022216796875},{"sentiment":"NEUTRAL","speaker":"B","text":"So that concludes the Balnah Craig assessment.","start":3894295,"end":3897468,"confidence":0.879862099999999980326492732274346053600311279296875},{"sentiment":"NEUTRAL","speaker":"B","text":"So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park.","start":3897598,"end":3904268,"confidence":0.8322675999999999962852825774461962282657623291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"But this will be the first time that you went to Cardross Park, on November 1977, age 14.","start":3904414,"end":3913859,"confidence":0.8729110399999999714282239438034594058990478515625},{"sentiment":"NEUTRAL","speaker":"B","text":"So just give me one second.","start":3914134,"end":3915526,"confidence":0.71443000000000000948574552239733748137950897216796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I've run away from here a few times and all, but I kept getting caught.","start":3918081,"end":3921253,"confidence":0.60558009999999995454089685154031030833721160888671875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, no worries.","start":3922410,"end":3922868,"confidence":0.7526609300000000057906390793505124747753143310546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Just, um, hold on one moment.","start":3922933,"end":3924456,"confidence":0.756712700000000015876366887823678553104400634765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you know who placed you into Cardross Park?","start":3953773,"end":3957663,"confidence":0.8932369000000000003325340003357268869876861572265625},{"sentiment":"NEUTRAL","speaker":"B","text":"Not\u2014 no.","start":3960068,"end":3961836,"confidence":0.53341530000000003663984671220532618463039398193359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":3962667,"end":3963332,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was Belinda, eh, I think she's left now.","start":3970812,"end":3975993,"confidence":0.787989599999999956736473905039019882678985595703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, Belinda, oh, what's that woman's name?","start":3976363,"end":3979072,"confidence":0.63467485000000001260644921785569749772548675537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, she came to camsis, she was a social worker.","start":3980642,"end":3983070,"confidence":0.84190039999999999320579036066192202270030975341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"There was a social worker?","start":3984160,"end":3985312,"confidence":0.8291771999999999476216316907084546983242034912109375},{"sentiment":"NEUTRAL","speaker":"A","text":"A social worker, aye, I think it was a social worker, didn't it?","start":3985637,"end":3988640,"confidence":0.733673299999999972698105921153910458087921142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"You remember a social worker taking you for the first time?","start":3997203,"end":4000210,"confidence":0.843484099999999958896523821749724447727203369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember her name?","start":4001066,"end":4001875,"confidence":0.85023886000000004070642489750753156840801239013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"That's something to think, eh.","start":4003180,"end":4004276,"confidence":0.78891849999999996700950077865854837000370025634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Miss Blonde\u2014 Miss Blunder, I think it was.","start":4006517,"end":4008630,"confidence":0.84233475000000002097522155963815748691558837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Miss Blunder.","start":4008775,"end":4009486,"confidence":0.56688159999999998550634927596547640860080718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"You'll have that name.","start":4016157,"end":4019004,"confidence":0.74575215999999999727521071690716780722141265869140625},{"sentiment":"NEGATIVE","speaker":"A","text":"She was a social worker in Turkey, but she came for cancer.","start":4019183,"end":4023234,"confidence":0.59888744000000004863437652602442540228366851806640625},{"sentiment":"NEUTRAL","speaker":"B","text":"So you believe it was Miss Belinda?","start":4025000,"end":4027180,"confidence":0.8724792999999999576488107777549885213375091552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Miss Belinda.","start":4027358,"end":4028262,"confidence":0.74858754999999999046877974251401610672473907470703125},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":4030829,"end":4031524,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"One second, Theresa.","start":4031944,"end":4033817,"confidence":0.75855886999999999620314383719232864677906036376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"So what type of\u2014 what type of setting was Cardross Park?","start":4035380,"end":4039297,"confidence":0.86386733999999998356855712700053118169307708740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was full of them.","start":4039847,"end":4041596,"confidence":0.71133389999999996344826058702892623841762542724609375},{"sentiment":"NEUTRAL","speaker":"B","text":"As in, was there a, um, like a residential school?","start":4043456,"end":4046089,"confidence":0.83847510000000002872155846489476971328258514404296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it an assessment centre?","start":4046202,"end":4047494,"confidence":0.88642615000000002378754970777663402259349822998046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was, uh, was it just a children's assessments home?","start":4047817,"end":4050403,"confidence":0.76397269999999994904982258958625607192516326904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was just assessment centre for 3 weeks.","start":4051868,"end":4054509,"confidence":0.8456333000000000321705329042742960155010223388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school.","start":4054782,"end":4060141,"confidence":0.771869600000000044559556044987402856349945068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So it was an assessment centre, and how long was you there for?","start":4062460,"end":4064934,"confidence":0.90634479999999995047943457393557764589786529541015625},{"sentiment":"NEUTRAL","speaker":"A","text":"About 3 years, I'm sure.","start":4065488,"end":4066872,"confidence":0.8643764000000000446988224211963824927806854248046875},{"sentiment":"NEUTRAL","speaker":"B","text":"For your first time round, do you think you was there for 3 years?","start":4070310,"end":4072992,"confidence":0.916614950000000039409542296198196709156036376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4073417,"end":4073548,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, in a few sentences, what was ordinary daily life like at Cardross Park?","start":4078592,"end":4084982,"confidence":0.87884720000000005057927410234697163105010986328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, we used to do boxing.","start":4089902,"end":4091177,"confidence":0.84793390000000001816005124055664055049419403076171875},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, say that again.","start":4092162,"end":4092823,"confidence":0.6831715000000000426183532908908091485500335693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"We used to do boxing.","start":4093388,"end":4094534,"confidence":0.85387515999999996640923427548841573297977447509765625},{"sentiment":"NEUTRAL","speaker":"B","text":"You used to do boxing?","start":4095164,"end":4095938,"confidence":0.85900129999999996766035792461480014026165008544921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Uh-huh.","start":4096439,"end":4097100,"confidence":0.54184127000000004148461130171199329197406768798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I'm used to box.","start":4101438,"end":4102559,"confidence":0.7517557999999999740481371190981008112430572509765625},{"sentiment":"POSITIVE","speaker":"A","text":"I was the best boxer.","start":4102981,"end":4104864,"confidence":0.76748895999999999784080273457220755517482757568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"You was the best at boxing?","start":4106017,"end":4107186,"confidence":0.80547285000000001797815230020205490291118621826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, me and my box.","start":4108619,"end":4109615,"confidence":0.69803490000000001369784285998321138322353363037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"As soon as somebody hopped me, that was me.","start":4111800,"end":4113601,"confidence":0.72768589999999999662350091966800391674041748046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I was, I was gonna have me in.","start":4113699,"end":4115107,"confidence":0.7230170399999999997220356817706488072872161865234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I think that was\u2014 I don't think that was\u2014 they should have waited to do that, do you know what I mean?","start":4120160,"end":4124803,"confidence":0.551493760000000055043756219674833118915557861328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but it was just time just to give something to do.","start":4128262,"end":4132172,"confidence":0.734603349999999988284571372787468135356903076171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, but everybody was\u2014 they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts.","start":4132831,"end":4145276,"confidence":0.55220776999999998668755551989306695759296417236328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember what your accommodation was like at Cardross?","start":4145874,"end":4150216,"confidence":0.8865228000000000552205392523319460451602935791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"4 in a room.","start":4151092,"end":4152583,"confidence":0.69357835999999994935905078818905167281627655029296875},{"sentiment":"NEUTRAL","speaker":"B","text":"I was It was 4 to 1.","start":4152632,"end":4155052,"confidence":0.83326644000000005263473212835378944873809814453125},{"sentiment":"NEGATIVE","speaker":"A","text":"And if I was naughty, I'd have been in a room itself.","start":4155216,"end":4158111,"confidence":0.6724856999999999640493797414819709956645965576171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And they says they were going to take all my clothes off.","start":4161570,"end":4163968,"confidence":0.5143596999999999752617441117763519287109375},{"sentiment":"NEGATIVE","speaker":"B","text":"So if you was naughty, you'd be placed into a room by yourself?","start":4164989,"end":4168570,"confidence":0.65438830000000003384030833331053145229816436767578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aha, I was placed in it.","start":4169150,"end":4170539,"confidence":0.8225713999999999526124838666873984038829803466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"And they were going to take my clothes off of me when they stood up open and shut the door.","start":4171849,"end":4175356,"confidence":0.7759703399999999806624373377417214214801788330078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, aye, that'll be right, you'se not taking my clothes off.","start":4175663,"end":4178976,"confidence":0.70932519999999998905337861287989653646945953369140625},{"sentiment":"NEGATIVE","speaker":"A","text":"That's not right.","start":4179669,"end":4181176,"confidence":0.94891190000000003035296458619995974004268646240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I do doubt I'll be getting the police.","start":4182829,"end":4184412,"confidence":0.782868600000000025573854145477525889873504638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell?","start":4189829,"end":4196352,"confidence":0.8205506000000000188521198651869781315326690673828125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was just the clothes that was there.","start":4196529,"end":4198640,"confidence":0.7447793499999999511373971472494304180145263671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, other people had been worn.","start":4200525,"end":4202362,"confidence":0.672688799999999975653963701915927231311798095703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And would you say the clothes were, um, hygienic in any way?","start":4207825,"end":4210993,"confidence":0.85367954000000001446579744879272766411304473876953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, uh, they weren't.","start":4211930,"end":4213627,"confidence":0.5850621499999999475249978786450810730457305908203125},{"sentiment":"POSITIVE","speaker":"A","text":"They were all right.","start":4213708,"end":4214241,"confidence":0.4919181200000000142580347528564743697643280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"They were all the same.","start":4218017,"end":4219525,"confidence":0.6424864500000000422375023845233954489231109619140625},{"sentiment":"NEUTRAL","speaker":"B","text":"That was the thing.","start":4220789,"end":4222702,"confidence":0.670701100000000050016524255624972283840179443359375},{"sentiment":"NEUTRAL","speaker":"B","text":"They were all the same.","start":4224259,"end":4225134,"confidence":0.6424864500000000422375023845233954489231109619140625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":4225540,"end":4228188,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"And what was, um, the food like at the assessment centre?","start":4228643,"end":4231845,"confidence":0.8568738000000000187839077625540085136890411376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"As far as I know, Anne used to work in the kitchen doing the dishes and that.","start":4234694,"end":4238888,"confidence":0.9024868600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"And was she able to contact your family freely?","start":4245202,"end":4247281,"confidence":0.829903199999999952041207507136277854442596435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"Was it accessible to you?","start":4247474,"end":4249134,"confidence":0.8847816600000000253345433520735241472721099853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, not really.","start":4252610,"end":4253404,"confidence":0.5927312000000000136168409881065599620342254638671875},{"sentiment":"NEGATIVE","speaker":"A","text":"I'd sat there waiting for my family to come and visit me and they never came.","start":4254555,"end":4257569,"confidence":0.61306154999999995514059492052183486521244049072265625},{"sentiment":"NEUTRAL","speaker":"A","text":"They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends.","start":4259099,"end":4265888,"confidence":0.85981359999999995569197608347167260944843292236328125},{"sentiment":"NEUTRAL","speaker":"A","text":"So I got a job when I was out.","start":4266800,"end":4269249,"confidence":0.565529469999999978568894221098162233829498291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out.","start":4269346,"end":4282117,"confidence":0.61385739999999999749746848465292714536190032958984375},{"sentiment":"NEUTRAL","speaker":"A","text":"So that took me go up now, Amy.","start":4283114,"end":4284646,"confidence":0.66119795999999997349050318007357418537139892578125},{"sentiment":"NEGATIVE","speaker":"B","text":"So is there anything\u2014 so I just put that, um, he was unable to contact your family, um, and when you\u2014 and when you did, you would sit waiting for them and they wouldn't\u2014 they never came.","start":4285467,"end":4295365,"confidence":0.498293880000000022345574279825086705386638641357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So you then got, um, work on a weekend, which was\u2014 which was then the reason as to why you was able to leave early, right?","start":4295445,"end":4304420,"confidence":0.90802430000000000642756958768586628139019012451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the others\u2014 how did staff and other children generally treat you while you were at Cardross Centre?","start":4314138,"end":4320505,"confidence":0.89411885000000002055031700365361757576465606689453125},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, all right, apart from this woman I didn't really like, she didn't like me.","start":4321214,"end":4324772,"confidence":0.6976818000000000186133775059715844690799713134765625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know if she liked me or I didn't like her, I don't know.","start":4325014,"end":4329137,"confidence":0.52732250000000002732036818997585214674472808837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Is this another child or a staff member?","start":4329218,"end":4331336,"confidence":0.78411233000000002402174459348316304385662078857421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, a staff member.","start":4331546,"end":4332758,"confidence":0.648755799999999993588062352500855922698974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"She didn't\u2014 we get 4 flags a day and every day she was on she stroked my 4 flags.","start":4333017,"end":4338318,"confidence":0.76064246999999995946240005650906823575496673583984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, I was cheeky.","start":4339947,"end":4342127,"confidence":0.71090489999999995074375647163833491504192352294921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, would you just repeat that again for me please, Theresa?","start":4342853,"end":4346970,"confidence":0.67488159999999997040731614106334745883941650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"I think I was cheeky to her, or she would annoy me, or I would annoy her, and vice versa.","start":4348181,"end":4354994,"confidence":0.63294689999999997898072479074471630156040191650390625},{"sentiment":"NEGATIVE","speaker":"A","text":"So then she would just stop my fags.","start":4355139,"end":4358335,"confidence":0.57354515999999999831260311111691407859325408935546875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I would just get into the office and get a fag after the teacher.","start":4359319,"end":4363675,"confidence":0.646761600000000047572257244610227644443511962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Or their manager, whatever.","start":4366082,"end":4367580,"confidence":0.6886782000000000181216819328255951404571533203125},{"sentiment":"NEUTRAL","speaker":"B","text":"So, who would take my\u2014 and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff?","start":4367629,"end":4389534,"confidence":0.87187139999999996309298921914887614548206329345703125},{"sentiment":"NEUTRAL","speaker":"B","text":"And did it follow any punishments or isolation or unsafe arrangements?","start":4390019,"end":4393963,"confidence":0.64287704000000001069992094926419667899608612060546875},{"sentiment":"NEGATIVE","speaker":"A","text":"Well, the punishment would be stroke your fag.","start":4394140,"end":4396723,"confidence":0.85855055000000002340954097235226072371006011962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Eh, what else would they do?","start":4397493,"end":4399049,"confidence":0.61498134999999998218100927260820753872394561767578125},{"sentiment":"NEGATIVE","speaker":"A","text":"You wouldn't get your weekends at home either.","start":4399739,"end":4403525,"confidence":0.50543665999999998206249074428342282772064208984375},{"sentiment":"NEGATIVE","speaker":"B","text":"Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag?","start":4404632,"end":4410600,"confidence":0.76539122999999997798425965811475180089473724365234375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4411451,"end":4411467,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEGATIVE","speaker":"B","text":"As in steal your cigarettes?","start":4412189,"end":4413472,"confidence":0.51764909999999997314290567373973317444324493408203125},{"sentiment":"NEGATIVE","speaker":"A","text":"They don't take it, no, they wouldn't give you fags.","start":4414098,"end":4416103,"confidence":0.64610445000000005233431465967441909015178680419921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh.","start":4416665,"end":4416825,"confidence":0.54432963999999994797462932183407247066497802734375},{"sentiment":"NEGATIVE","speaker":"A","text":"That was a punishment, but that only made me worse.","start":4423001,"end":4425300,"confidence":0.97352695000000000202788896785932593047618865966796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Could you only go 4 times a day?","start":4427330,"end":4428839,"confidence":0.87776379999999998293702674345695413649082183837890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So I suffered it for a gadroo half every day.","start":4429293,"end":4433220,"confidence":0.8090602000000000071366912379744462668895721435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So you only got 4 a day.","start":4435974,"end":4437297,"confidence":0.728307370000000009468976713833399116992950439453125},{"sentiment":"NEUTRAL","speaker":"B","text":"Was isolation used as punishment at all?","start":4438526,"end":4441154,"confidence":0.580717499999999997584154698415659368038177490234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I'd just been put in that room.","start":4443563,"end":4444965,"confidence":0.55481420000000003511786417220719158649444580078125},{"sentiment":"NEUTRAL","speaker":"A","text":"That was on my isolation ago.","start":4445064,"end":4446894,"confidence":0.7763771999999999895436531005543656647205352783203125},{"sentiment":"NEGATIVE","speaker":"B","text":"Is that when you was put in the room and they threatened to take your clothes off?","start":4454994,"end":4457437,"confidence":0.618761099999999952814278003643266856670379638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4458048,"end":4458080,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEGATIVE","speaker":"B","text":"It's going to be difficult to answer and also to ask this question, Theresa.","start":4472110,"end":4476481,"confidence":0.5809248000000000189402271644212305545806884765625},{"sentiment":"NEUTRAL","speaker":"B","text":"However, was they\u2014 did they ever actually take your clothes off at any point?","start":4476641,"end":4481447,"confidence":0.79922013999999996780587707689846865832805633544921875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":4481994,"end":4482014,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"B","text":"When you was in that room?","start":4482014,"end":4483178,"confidence":0.85791640000000002341806748518138192594051361083984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4483421,"end":4483809,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"No, no, no problem.","start":4484602,"end":4489859,"confidence":0.4992580699999999982452436597668565809726715087890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I wouldn't know it.","start":4490037,"end":4492225,"confidence":0.52978170000000002204387783422134816646575927734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for Cardross, for the first time of you being there, did you experience\u2014 did you suffer from any abuse, neglect, or any harmful actions?","start":4492533,"end":4521133,"confidence":0.5835385299999999997311306287883780896663665771484375},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":4523488,"end":4524713,"confidence":0.62718269999999998187689698170288465917110443115234375},{"sentiment":"POSITIVE","speaker":"A","text":"The headmaster was really good to me, I didn't want to get sent to him.","start":4526570,"end":4531710,"confidence":0.51286149999999997017852138014859519898891448974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":4532570,"end":4533557,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"It wasn't a rotten wee man or anything like that, do you know what I mean?","start":4533897,"end":4536617,"confidence":0.5326573999999999475818412975058890879154205322265625},{"sentiment":"NEGATIVE","speaker":"A","text":"But I think that's how I went into him because I knew he would be eating my fag.","start":4537945,"end":4542444,"confidence":0.70599380000000000467963445771601982414722442626953125},{"sentiment":"NEGATIVE","speaker":"A","text":"So I'd get a punishment, he'd stop fagging in again, he would give me a fag.","start":4550470,"end":4554750,"confidence":0.62569520000000000692352841724641621112823486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I think it was just to calm me down or whatever, you know what I mean?","start":4555540,"end":4558650,"confidence":0.75690055000000000529070121046970598399639129638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, more than likely it seems.","start":4559020,"end":4561010,"confidence":0.68607103999999996535308355305460281670093536376953125},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, just to calm me down a wee bit.","start":4561160,"end":4562850,"confidence":0.68124989999999996381774280962417833507061004638671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so just going back from what you said previously, so I'm just looking over, so Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off?","start":4564880,"end":4596309,"confidence":0.8290614499999999775781134303542785346508026123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Well, the room I was in, I think my roommates would have heard them.","start":4596775,"end":4601639,"confidence":0.76376085999999998588094740625820122659206390380859375},{"sentiment":"NEUTRAL","speaker":"A","text":"Saying that to me.","start":4602061,"end":4602808,"confidence":0.79231660000000003751807753360481001436710357666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay, hold on, because it was a room next to it.","start":4603311,"end":4607550,"confidence":0.8294116000000000266112465396872721612453460693359375},{"sentiment":"NEUTRAL","speaker":"A","text":"So I don't know, it might have happened to other people as well.","start":4610785,"end":4612970,"confidence":0.77755940000000001166569063570932485163211822509765625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":4613085,"end":4613659,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in?","start":4645892,"end":4660897,"confidence":0.8537535000000000540154587724828161299228668212890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I would, I would volunteer, but because that's all we had to do.","start":4661492,"end":4666365,"confidence":0.50564620000000004562679123409907333552837371826171875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, okay, that's fine.","start":4666980,"end":4668114,"confidence":0.74913602999999995279978293183376081287860870361328125},{"sentiment":"NEUTRAL","speaker":"B","text":"I've then got Sarah's posh after, and that was a couple of months later.","start":4668227,"end":4675113,"confidence":0.8020304400000000111248255052487365901470184326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay.","start":4675324,"end":4675858,"confidence":0.58435154000000000262815547102945856750011444091796875},{"sentiment":"NEUTRAL","speaker":"B","text":"And then I've got Rosanna Lucas.","start":4676959,"end":4678708,"confidence":0.853627860000000016071908248704858124256134033203125},{"sentiment":"NEUTRAL","speaker":"B","text":"1994.","start":4681250,"end":4682000,"confidence":0.6378101000000000464495997221092693507671356201171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Does that sound about right to you?","start":4682000,"end":4685690,"confidence":0.77429026000000000795608912085299380123615264892578125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I never said that.","start":4686320,"end":4688320,"confidence":0.60521429999999998283755076045054011046886444091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I asked her before that.","start":4688320,"end":4689710,"confidence":0.76005040000000001487734380134497769176959991455078125},{"sentiment":"NEUTRAL","speaker":"A","text":"She went, did you take your clothes off?","start":4691480,"end":4693140,"confidence":0.8553979000000000443293401986011303961277008056640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I went, no, she never asked me that.","start":4693140,"end":4696370,"confidence":0.68715139999999996778257127516553737223148345947265625},{"sentiment":"NEUTRAL","speaker":"A","text":"She's listening in, but she's obviously shocked with some of the things I'm saying.","start":4699240,"end":4704800,"confidence":0.52587837000000003939703674404881894588470458984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":4704800,"end":4705660,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"You know, I mean, because I've obviously failed them.","start":4705660,"end":4707820,"confidence":0.86660570000000003432205630815587937831878662109375},{"sentiment":"POSITIVE","speaker":"A","text":"Maybe not as much, but I felt good, you know what I mean?","start":4708090,"end":4712670,"confidence":0.89980669999999995933848140339250676333904266357421875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":4712670,"end":4713590,"confidence":0.5765853499999999964842345434590242803096771240234375},{"sentiment":"NEGATIVE","speaker":"A","text":"Obviously affected me through the years, you know what I mean?","start":4714210,"end":4718930,"confidence":0.492050680000000018043948557533440180122852325439453125},{"sentiment":"POSITIVE","speaker":"B","text":"Of course, yeah.","start":4718930,"end":4719710,"confidence":0.47401830000000000353566065314225852489471435546875},{"sentiment":"NEUTRAL","speaker":"B","text":"I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct?","start":4719710,"end":4726420,"confidence":0.851730349999999969412556310999207198619842529296875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, yes.","start":4726610,"end":4727510,"confidence":0.8412497599999999575715037281042896211147308349609375},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":4727510,"end":4728170,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement.","start":4728170,"end":4737570,"confidence":0.800421660000000034784761737682856619358062744140625},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember at the beginning when we started talking about Balnakrieg, you mentioned that you kept getting caught for absconding, do you know, for running away?","start":4738383,"end":4746606,"confidence":0.5074711400000000427468194175162352621555328369140625},{"sentiment":"NEUTRAL","speaker":"B","text":"Could you try to remember at least one of the times you ran away and what the reasons for running away?","start":4748250,"end":4753651,"confidence":0.764480049999999966559016684186644852161407470703125},{"sentiment":"NEGATIVE","speaker":"A","text":"That day that I get slapped for that teacher?","start":4754310,"end":4756721,"confidence":0.7139944000000000290384605250437743961811065673828125},{"sentiment":"NEUTRAL","speaker":"B","text":"No, in Cardross Park, Balnakrieg.","start":4761669,"end":4765085,"confidence":0.8018380400000000296500957119860686361789703369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, in Cardross Park.","start":4765167,"end":4765951,"confidence":0.82057510000000000172093450601096265017986297607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"Fact, oh, I don't know, I was in the hospital, I just said I'm going away.","start":4766350,"end":4771055,"confidence":0.67398469999999999213713408607873134315013885498046875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I never said I was going away.","start":4773374,"end":4774782,"confidence":0.67971395999999995041207512258552014827728271484375},{"sentiment":"NEGATIVE","speaker":"A","text":"I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer.","start":4774992,"end":4785151,"confidence":0.55982924000000000575028025195933878421783447265625},{"sentiment":"NEGATIVE","speaker":"A","text":"I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me.","start":4786292,"end":4795794,"confidence":0.5313480999999999898619762461748905479907989501953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging.","start":4796020,"end":4803596,"confidence":0.5360232000000000329720251102116890251636505126953125},{"sentiment":"NEUTRAL","speaker":"A","text":"So they would stop and tie me and once they went back in the motor, I would move again and run away again and hold on to the wire when they came out.","start":4803709,"end":4814575,"confidence":0.75598259999999994906971778618753887712955474853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"So they were beginning to get a bit lung me right in the back of the van.","start":4815484,"end":4819986,"confidence":0.72010589999999996546620195658761076629161834716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because they say they got me, do you know what I mean?","start":4820587,"end":4823170,"confidence":0.55759320000000001105178171201259829103946685791015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So that would be the police in St. Barton or whatever, Cadres, whatever.","start":4824190,"end":4828832,"confidence":0.82152986999999999540023054578341543674468994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know where the police would have came from.","start":4828912,"end":4830589,"confidence":0.491371700000000022345858496919390745460987091064453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they'd probably remember that, John and Anthony, whatever.","start":4831056,"end":4836062,"confidence":0.78981820000000002579554347903467714786529541015625},{"sentiment":"NEUTRAL","speaker":"B","text":"I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off.","start":4836337,"end":4860917,"confidence":0.86448955999999999022520569269545376300811767578125},{"sentiment":"NEUTRAL","speaker":"B","text":"And so when that night, when that incident occurred, what was happening before the staff members came in and took you away?","start":4861542,"end":4870195,"confidence":0.63105160000000004583142754199798218905925750732421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I really can't, I think they were all carrying on.","start":4871460,"end":4874510,"confidence":0.54487870000000004910845063932356424629688262939453125},{"sentiment":"NEUTRAL","speaker":"B","text":"You were all carrying on?","start":4876240,"end":4877420,"confidence":0.82976543999999996525929191193426959216594696044921875},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":4877690,"end":4878240,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"As in like just doing your normal business?","start":4878240,"end":4879820,"confidence":0.77230779999999998874926632197457365691661834716796875},{"sentiment":"NEUTRAL","speaker":"A","text":"The first time I came in, that's just when they shot up, probably.","start":4879820,"end":4883700,"confidence":0.68648790000000003974633955294848419725894927978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they'd be taking my clothes off.","start":4883700,"end":4889680,"confidence":0.7627770000000000383266751668998040258884429931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off.","start":4889980,"end":4895140,"confidence":0.6277169000000000220751417145947925746440887451171875},{"sentiment":"NEUTRAL","speaker":"B","text":"That's what you're doing.","start":4895140,"end":4896820,"confidence":0.74830839999999998468638295889832079410552978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Room, and you kept opening and closing the door when you got into this room?","start":4898392,"end":4902173,"confidence":0.71318435999999996166565097155398689210414886474609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Was that kind of\u2014 okay, so he was opening and closing the door in like retaliation kind of manner?","start":4902237,"end":4915874,"confidence":0.81346810000000002727205128394416533410549163818359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, they opened it.","start":4925299,"end":4926527,"confidence":0.71088063999999995257184082220192067325115203857421875},{"sentiment":"NEUTRAL","speaker":"B","text":"So they locked the door first and then they opened it?","start":4927254,"end":4931178,"confidence":0.741828200000000048675019570509903132915496826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They're doing it because they're going to stroke you.","start":4931437,"end":4933084,"confidence":0.56561709999999998377262500071083195507526397705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"So after they locked\u2014 so did they, um, try to get you to take your clothes off before they locked the door?","start":4936404,"end":4942121,"confidence":0.80648470000000005430962346508749760687351226806640625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, they just said that they would come in and take my clothes off.","start":4942687,"end":4945247,"confidence":0.5600078699999999631842229064204730093479156494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I said no, you don't know.","start":4945378,"end":4946633,"confidence":0.58065646999999998012498281241278164088726043701171875},{"sentiment":"NEUTRAL","speaker":"A","text":"It's exactly that.","start":4947351,"end":4948313,"confidence":0.6148985000000000145092826642212457954883575439453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I was greeting him to Auntie Janine, but because I was too\u2014 I was, wow, what do you want to take my clothes off for?","start":4954938,"end":4960718,"confidence":0.624584000000000028052227207808755338191986083984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know what I mean?","start":4961520,"end":4962134,"confidence":0.74010830000000005224336518949712626636028289794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I wasn't too sure.","start":4962182,"end":4962877,"confidence":0.662272039999999950765641187899746000766754150390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, it is a peculiar thing to ask a child.","start":4963476,"end":4966822,"confidence":0.5804278000000000492519802719471044838428497314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I know.","start":4967113,"end":4967452,"confidence":0.51317219999999996726813833447522483766078948974609375},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember anything what happened after this?","start":4975546,"end":4977825,"confidence":0.89226700000000003232258904972695745527744293212890625},{"sentiment":"NEGATIVE","speaker":"B","text":"So after the asked you to take your clothes off, and obviously you told them no.","start":4977924,"end":4982787,"confidence":0.57612264000000001917811687235371209681034088134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anything follow up from that?","start":4983608,"end":4985203,"confidence":0.866261900000000029109514798619784414768218994140625},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, I think they put me back into my room.","start":4985767,"end":4992008,"confidence":0.71147020000000005257589918983285315334796905517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"What, after a couple of hours of isolation?","start":4996930,"end":4998999,"confidence":0.7730809499999999889752189119462855160236358642578125},{"sentiment":"POSITIVE","speaker":"A","text":"Aye, and I'd calmed down a wee bit.","start":5001255,"end":5002981,"confidence":0.5021427000000000528956434209248982369899749755859375},{"sentiment":"NEGATIVE","speaker":"A","text":"Because I was stressed over things.","start":5005702,"end":5007561,"confidence":0.79562129999999997576054511227994225919246673583984375},{"sentiment":"NEUTRAL","speaker":"B","text":"And how often did this happen?","start":5020578,"end":5022668,"confidence":0.75540554999999998120330246820230968296527862548828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Over what time period?","start":5023095,"end":5024525,"confidence":0.85286779999999995371950944900163449347019195556640625},{"sentiment":"NEGATIVE","speaker":"B","text":"And did it change or become worse?","start":5024591,"end":5026299,"confidence":0.6619610000000000216147100218222476541996002197265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh, it came\u2014 we ended up with nothing.","start":5028440,"end":5030989,"confidence":0.542533460000000022915855879546143114566802978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel.","start":5031845,"end":5040333,"confidence":0.79628589999999999093915903358720242977142333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"You did 20 hats and you did a flannel?","start":5042721,"end":5045206,"confidence":0.74430300000000004789768581758835352957248687744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"A jumper for a man.","start":5046674,"end":5047851,"confidence":0.74065535999999998484355501204845495522022247314453125},{"sentiment":"NEGATIVE","speaker":"B","text":"Jumper, sorry.","start":5048142,"end":5048836,"confidence":0.57931023999999997631249470941838808357715606689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye.","start":5049255,"end":5049432,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"A","text":"I was a good knitter.","start":5050255,"end":5053732,"confidence":0.59493004999999998805293444092967547476291656494140625},{"sentiment":"NEUTRAL","speaker":"A","text":"So they say, she's got a talent there somewhere, but she just no use it.","start":5054444,"end":5058250,"confidence":0.54782390000000003027480488526634871959686279296875},{"sentiment":"NEGATIVE","speaker":"B","text":"So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that?","start":5075587,"end":5089036,"confidence":0.62965952999999996730906559605500660836696624755859375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was probably\u2014 Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car.","start":5089149,"end":5103107,"confidence":0.52073080000000004918803142572869546711444854736328125},{"sentiment":"NEUTRAL","speaker":"A","text":"I tell all the lassies, he's run right into my cousin's.","start":5103500,"end":5105954,"confidence":0.635916799999999948767026580753736197948455810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"They says, what for?","start":5107529,"end":5108298,"confidence":0.6819436599999999515375748160295188426971435546875},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, I don't know.","start":5108429,"end":5109001,"confidence":0.63914780000000004367421979623031802475452423095703125},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, I still run you in.","start":5109164,"end":5110538,"confidence":0.757080100000000033588776204851455986499786376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"What immediate effects did you experience?","start":5113260,"end":5115773,"confidence":0.8302849500000000215749196286196820437908172607421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean?","start":5115999,"end":5125114,"confidence":0.8645954000000000139181111080688424408435821533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I said, he's not allowed to do that, see me.","start":5125259,"end":5128237,"confidence":0.61959489999999994847001971720601432025432586669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Was you experiencing any fear or shame when, um, when they were\u2014 well, I mean, actually been told this, the governors the next day.","start":5128978,"end":5138496,"confidence":0.64501249999999998863131622783839702606201171875},{"sentiment":"NEUTRAL","speaker":"A","text":"I told them about it just because I was stressed, but he always gave me a fag to calm me down.","start":5141591,"end":5147377,"confidence":0.58574545000000000083417717178235761821269989013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"But you see, as he went, he went, they wouldn't have took their clothes off.","start":5150460,"end":5153746,"confidence":0.72894585000000000629682972430600784718990325927734375},{"sentiment":"NEUTRAL","speaker":"A","text":"They probably just did that to calm me down.","start":5153957,"end":5155884,"confidence":0.7482073000000000195797156266053207218647003173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"So there was nothing there, went to that.","start":5158782,"end":5161421,"confidence":0.734921799999999958430407787091098725795745849609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I think I had had to drink a I wouldn't enter the office very often.","start":5161568,"end":5165544,"confidence":0.59348255000000005310312189976684749126434326171875},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you experience any sleeping problems whilst you was at Cartridge?","start":5168165,"end":5172643,"confidence":0.75901140000000000274127387456246651709079742431640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, there was a spider.","start":5174586,"end":5175552,"confidence":0.6926797000000000092967411546851508319377899169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, in fact, do you know what, that was her.","start":5175713,"end":5177402,"confidence":0.76214879999999995963122501052566803991794586181640625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was a spider that was in the room.","start":5177515,"end":5179188,"confidence":0.7011403400000000285530177279724739491939544677734375},{"sentiment":"NEUTRAL","speaker":"B","text":"A spider?","start":5179591,"end":5180234,"confidence":0.78971785000000005450004891827120445668697357177734375},{"sentiment":"NEUTRAL","speaker":"A","text":"A spider was in the room.","start":5180636,"end":5181747,"confidence":0.686474299999999981736209520022384822368621826171875},{"sentiment":"NEUTRAL","speaker":"A","text":"They wouldn't come in and get her.","start":5181843,"end":5182969,"confidence":0.55276000000000002909672502937610261142253875732421875},{"sentiment":"NEUTRAL","speaker":"B","text":"They wouldn't come in and get her?","start":5183883,"end":5184864,"confidence":0.6699578999999999950887286104261875152587890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, they were probably feetsie, I know.","start":5185331,"end":5186844,"confidence":0.6409086999999999978427922542323358356952667236328125},{"sentiment":"NEGATIVE","speaker":"A","text":"So, um, I'm scared of vipers, spiders now.","start":5189661,"end":5192554,"confidence":0.84944015999999999966263430906110443174839019775390625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did anyone else, uh, did anyone witness this and know about it or experience something similar?","start":5217813,"end":5223700,"confidence":0.855551240000000046137529352563433349132537841796875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know, they may have experienced something like, I don't know.","start":5224632,"end":5228439,"confidence":0.71536109999999997199893186916597187519073486328125},{"sentiment":"NEUTRAL","speaker":"A","text":"There was a few of them put in that room, mate, enough at one point, but I don't know.","start":5236178,"end":5241364,"confidence":0.75190604000000005324721996657899580895900726318359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Then happened to the money, I don't know.","start":5242003,"end":5244179,"confidence":0.62397223999999995580623135538189671933650970458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"It just frightened me when that was over.","start":5247600,"end":5249481,"confidence":0.92538120000000001486029077568673528730869293212890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you tell anyone or try to get help?","start":5265531,"end":5267634,"confidence":0.80389549999999998508570797639549709856510162353515625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yes, as if you didn't drink the whole fist in the morning.","start":5270040,"end":5273057,"confidence":0.6002172999999999536413497480680234730243682861328125},{"sentiment":"NEUTRAL","speaker":"B","text":"And who did you speak to?","start":5278082,"end":5279763,"confidence":0.81572549999999999226218960757250897586345672607421875},{"sentiment":"NEUTRAL","speaker":"A","text":"The man that owned the place.","start":5280269,"end":5281493,"confidence":0.61495350000000004175859658062108792364597320556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"And what response did you receive?","start":5287056,"end":5288431,"confidence":0.82664729999999997378523630686686374247074127197265625},{"sentiment":"NEGATIVE","speaker":"A","text":"Um, he was a bit nasty.","start":5292459,"end":5293449,"confidence":0.896841699999999963921482049045152962207794189453125},{"sentiment":"NEUTRAL","speaker":"A","text":"It was all been a case 'You alright?' and that.","start":5293532,"end":5296619,"confidence":0.80487819999999998810125134696136228740215301513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"Then he gave me a fag and I was alright.","start":5297025,"end":5299563,"confidence":0.576124969999999958503167363232932984828948974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one.","start":5305862,"end":5312816,"confidence":0.62557256000000005524697144210222177207469940185546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was brand new, but I used to go to school and his daughter was there as well.","start":5312864,"end":5317913,"confidence":0.75823753999999998764991460120654664933681488037109375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I'm just trying to remember, I'm trying to think of his name.","start":5320004,"end":5322488,"confidence":0.7682050000000000267164068645797669887542724609375},{"sentiment":"POSITIVE","speaker":"A","text":"He was so often nice.","start":5324084,"end":5325338,"confidence":0.82090472999999997139042307026102207601070404052734375},{"sentiment":"POSITIVE","speaker":"A","text":"It was nice enough, you know what I mean?","start":5325451,"end":5327509,"confidence":0.8883017300000000116000364869250915944576263427734375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5328265,"end":5328522,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just can't remember his name.","start":5329133,"end":5331902,"confidence":0.63902029999999998555182401105412282049655914306640625},{"sentiment":"POSITIVE","speaker":"B","text":"That's perfectly fine.","start":5333264,"end":5334334,"confidence":0.64607453000000003573433104975265450775623321533203125},{"sentiment":"POSITIVE","speaker":"A","text":"But he was all right.","start":5338202,"end":5339285,"confidence":0.496966100000000021719159803978982381522655487060546875},{"sentiment":"NEUTRAL","speaker":"A","text":"He never was neither bad or anything like that to me.","start":5339883,"end":5344006,"confidence":0.694691900000000028825297704315744340419769287109375},{"sentiment":"POSITIVE","speaker":"A","text":"Yeah, that was good to hear.","start":5344750,"end":5346561,"confidence":0.97833245999999995934359731108997948467731475830078125},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just phoned the paper up.","start":5350631,"end":5360007,"confidence":0.589836800000000049948312152992002665996551513671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know who got that to come in, but they got that psychologist and I just phoned the paper up.","start":5361904,"end":5370700,"confidence":0.6092276599999999486811930182739160954952239990234375},{"sentiment":"NEGATIVE","speaker":"A","text":"I said, I'm no, eh, right, no, that rubbish.","start":5370781,"end":5374668,"confidence":0.60315010000000002232667384305386804044246673583984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I didn't know half of the things it was asking me, do you know what I mean?","start":5374940,"end":5380060,"confidence":0.537447400000000019559820430004037916660308837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"It was just to see that\u2014 I says, I'm not answering your questions.","start":5381900,"end":5386820,"confidence":0.67930389999999996053503537041251547634601593017578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would I do when I went to a party.","start":5386820,"end":5395680,"confidence":0.69372290000000003118429958703927695751190185546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, I'm not allowed to go to a party.","start":5395680,"end":5397320,"confidence":0.83148279999999996636717014553141780197620391845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":5397480,"end":5398580,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"So how can I answer it, do you know what I mean?","start":5398580,"end":5400360,"confidence":0.7094065000000000509317032992839813232421875},{"sentiment":"NEGATIVE","speaker":"A","text":"I says, I thought they were going to put my nan in a bin because of my mum.","start":5400360,"end":5404180,"confidence":0.845590599999999970037833918468095362186431884765625},{"sentiment":"NEUTRAL","speaker":"A","text":"So, um, you know what I mean?","start":5406170,"end":5407390,"confidence":0.78924114000000000768153540775529108941555023193359375},{"sentiment":"NEGATIVE","speaker":"A","text":"I was like, no.","start":5407390,"end":5408860,"confidence":0.54545399999999999440802866956801153719425201416015625},{"sentiment":"NEGATIVE","speaker":"B","text":"Yeah, you can't answer something what you don't know the answer to, do you really?","start":5409090,"end":5412010,"confidence":0.62098649999999999682387397115235216915607452392578125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, I mean, aye.","start":5412050,"end":5413070,"confidence":0.65534389999999997922230932090315036475658416748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Of course.","start":5413070,"end":5414850,"confidence":0.5551795999999999953189444568124599754810333251953125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place.","start":5414850,"end":5421390,"confidence":0.8383128600000000485437112729414366185665130615234375},{"sentiment":"NEUTRAL","speaker":"A","text":"You know, I remember that about hospital or something.","start":5422450,"end":5424150,"confidence":0.81896584999999999521236304644844494760036468505859375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":5424150,"end":5424930,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"I've got\u2014 you know what I mean?","start":5424930,"end":5425680,"confidence":0.79335283999999994808405290314112789928913116455078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5426030,"end":5426470,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others?","start":5449699,"end":5458419,"confidence":0.9140935999999999506115955227869562804698944091796875},{"sentiment":"NEUTRAL","speaker":"A","text":"They must have been nice to me, but some of them weren't there.","start":5465216,"end":5471312,"confidence":0.51432389999999994500967659405432641506195068359375},{"sentiment":"NEGATIVE","speaker":"A","text":"Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway.","start":5471749,"end":5479339,"confidence":0.898434940000000015203340808511711657047271728515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'd just run away in there to get the poor They get the police to bring you back.","start":5481614,"end":5493888,"confidence":0.49696656999999999637651626471779309213161468505859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":5494261,"end":5494390,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5495086,"end":5496867,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"So that concludes the questions in relation to your first placement at Cardross Park.","start":5497499,"end":5503309,"confidence":0.92249787000000005310340611686115153133869171142578125},{"sentiment":"NEUTRAL","speaker":"B","text":"The next one will be for the Rye Hill Hostel in Dunoon.","start":5504597,"end":5507286,"confidence":0.9422762000000000082167161963297985494136810302734375},{"sentiment":"NEUTRAL","speaker":"B","text":"I remember you saying that you don't fully remember this placement, so just try to answer each question as you can.","start":5508832,"end":5515482,"confidence":0.78371995999999999327201294363476336002349853515625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think we went to school there.","start":5515546,"end":5517196,"confidence":0.87500540000000004425828592502512037754058837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"You think you went to school there?","start":5518069,"end":5519069,"confidence":0.79833370000000003496865019769757054746150970458984375},{"sentiment":"NEGATIVE","speaker":"A","text":"Aye, so I think it was run by the Christians, and they were taking me to the church, and my mum phoned up and she said no, she needs to go to chapel.","start":5519456,"end":5532092,"confidence":0.575702900000000017399770513293333351612091064453125},{"sentiment":"NEGATIVE","speaker":"A","text":"So the lady was said to take me to chapel, She says, oh, Mum, I don't like me going to chapel.","start":5532833,"end":5539285,"confidence":0.77945200000000003370814738445915281772613525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, well, I'm a Catholic, so I'm going to chapel.","start":5539398,"end":5543158,"confidence":0.85657923999999996400589452605345286428928375244140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I ended up\u2014 I went to the church.","start":5544739,"end":5546414,"confidence":0.85349715000000003772839818338979966938495635986328125},{"sentiment":"NEGATIVE","speaker":"A","text":"The woman was like, she says, if my man finds out, he'll not be happy.","start":5548100,"end":5553018,"confidence":0.61959213000000001869693733169697225093841552734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, so it was Rye Hill Hospital.","start":5554337,"end":5559698,"confidence":0.828635699999999975062792145763523876667022705078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember the location?","start":5562184,"end":5563024,"confidence":0.85254054999999995256843021707027219235897064208984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Dundee, was it?","start":5564528,"end":5566600,"confidence":0.84000576000000004572854095385991968214511871337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Was that Dundee?","start":5569158,"end":5569967,"confidence":0.8779915000000000357971430275938473641872406005859375},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye.","start":5571325,"end":5571341,"confidence":0.5266521600000000358221541318926028907299041748046875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, Dundee, Dunoon.","start":5571390,"end":5573386,"confidence":0.75830096000000002387508857282227836549282073974609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, I went out to school there.","start":5574287,"end":5576316,"confidence":0.83098006000000002035932311628130264580249786376953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you remember how old you were when you went to there?","start":5576718,"end":5578843,"confidence":0.89051950000000001939071125889313407242298126220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"Sorry.","start":5578892,"end":5579133,"confidence":0.50921240000000000947011358221061527729034423828125},{"sentiment":"NEGATIVE","speaker":"A","text":"Oh no, wait a minute.","start":5579198,"end":5580276,"confidence":0.656188400000000005007905201637186110019683837890625},{"sentiment":"NEUTRAL","speaker":"A","text":"Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there.","start":5582206,"end":5587704,"confidence":0.86510450000000005399414249041001312434673309326171875},{"sentiment":"NEUTRAL","speaker":"A","text":"And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair.","start":5588368,"end":5598733,"confidence":0.66300020000000003950191285184700973331928253173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"What type of setting was it at Ryhill?","start":5600766,"end":5603119,"confidence":0.91209949999999995196020563525962643325328826904296875},{"sentiment":"NEUTRAL","speaker":"A","text":"Do you know, I can't even mind much of that, that one.","start":5605904,"end":5609021,"confidence":0.556569300000000044548187361215241253376007080078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't think I was in that long.","start":5609069,"end":5610409,"confidence":0.6343625999999999987011278790305368602275848388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"You don't think you was in there long?","start":5611233,"end":5612186,"confidence":0.687147139999999989612433637375943362712860107421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I don't think so.","start":5612622,"end":5613606,"confidence":0.62718269999999998187689698170288465917110443115234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if that's when my sister never got married or mine or whatever.","start":5616593,"end":5623950,"confidence":0.51858789999999999054125510156154632568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Uh, what we have is that you went to, uh, Ryhill.","start":5625091,"end":5627822,"confidence":0.8695912999999999559719299213611520826816558837890625},{"sentiment":"NEUTRAL","speaker":"B","text":"You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months.","start":5628303,"end":5638424,"confidence":0.88843320000000003400231207706383429467678070068359375},{"sentiment":"NEUTRAL","speaker":"B","text":"Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there?","start":5638520,"end":5649071,"confidence":0.87454902999999994950286463790689595043659210205078125},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember much about that one.","start":5649536,"end":5651094,"confidence":0.638196769999999968803194860811345279216766357421875},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's fine.","start":5651286,"end":5652555,"confidence":0.67549526999999998100321363381226547062397003173828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Remember, these questions are all in relation to Rye Hospital.","start":5653133,"end":5655975,"confidence":0.84449410000000002529674247853108681738376617431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"If you can't remember, you can't remember.","start":5656244,"end":5658030,"confidence":0.494715999999999989089616292403661645948886871337890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Don't worry too much.","start":5658271,"end":5660037,"confidence":0.710710469999999983059524311101995408535003662109375},{"sentiment":"NEUTRAL","speaker":"B","text":"In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel?","start":5668322,"end":5674272,"confidence":0.89895069999999999144080220503383316099643707275390625},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was, sorry, going to school, getting up to school.","start":5685702,"end":5688867,"confidence":0.498021600000000008723333166926749981939792633056640625},{"sentiment":"NEGATIVE","speaker":"A","text":"Now I can't even mean\u2014 I can't even remember the surroundings of the rooms that I'm at.","start":5691027,"end":5695588,"confidence":0.73664859999999998674269363618805073201656341552734375},{"sentiment":"NEUTRAL","speaker":"A","text":"With the situation, whether I just kind of get that through my head.","start":5696380,"end":5700480,"confidence":0.84517629999999999146353957257815636694431304931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"Yeah, I might come in here, but it's just not appealing enough.","start":5700910,"end":5704570,"confidence":0.92454709999999995506669847600278444588184356689453125},{"sentiment":"NEUTRAL","speaker":"A","text":"I think if that much happened, I think I could write a book, you know what I mean?","start":5705630,"end":5713310,"confidence":0.60725134999999996754382891595014370977878570556640625},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah.","start":5713310,"end":5714570,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"B","text":"So you just can't, you can't remember the surroundings?","start":5714570,"end":5716400,"confidence":0.67344539999999997181845401428290642797946929931640625},{"sentiment":"NEGATIVE","speaker":"A","text":"I just can't remember that one.","start":5716470,"end":5718250,"confidence":0.58734392999999995854665257866145111620426177978515625},{"sentiment":"NEUTRAL","speaker":"B","text":"It's obviously\u2014 Do you remember how the staff and the other children treated you when you was here?","start":5718250,"end":5723830,"confidence":0.7709110999999999602749767291243188083171844482421875},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I can't even That's fine.","start":5723830,"end":5728653,"confidence":0.477461729999999973106383777121664024889469146728515625},{"sentiment":"NEGATIVE","speaker":"B","text":"Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations?","start":5730637,"end":5743763,"confidence":0.66044795999999994506879374966956675052642822265625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I know, you know, I can't even mind that much yet at all.","start":5746057,"end":5749570,"confidence":0.51030344000000005255657242742017842829227447509765625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5750005,"end":5750794,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"So you I don't really know how long I was in there, so I don't really know.","start":5751213,"end":5755622,"confidence":0.6139020299999999874529521548538468778133392333984375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5760157,"end":5766015,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"A","text":"It must have been all right in that place for me, but I don't think that was a long-term place.","start":5771869,"end":5779172,"confidence":0.6281790000000000429025703851948492228984832763671875},{"sentiment":"NEUTRAL","speaker":"A","text":"You know what I mean?","start":5779534,"end":5779936,"confidence":0.67174845999999999168750264288973994553089141845703125},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine.","start":5786652,"end":5800347,"confidence":0.708617700000000017013235265039838850498199462890625},{"sentiment":"NEUTRAL","speaker":"B","text":"Did you suffer any immediate effects, um, during your time at Ryhill Hospital?","start":5809097,"end":5813948,"confidence":0.74504775000000000861888338477001525461673736572265625},{"sentiment":"NEGATIVE","speaker":"B","text":"So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour?","start":5813996,"end":5821881,"confidence":0.724517599999999983850784701644442975521087646484375},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember that one, honestly.","start":5822106,"end":5825165,"confidence":0.553029299999999945924855637713335454463958740234375},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5825760,"end":5826179,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"It's just a total blank.","start":5832210,"end":5833644,"confidence":0.625567399999999995685584508464671671390533447265625},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":5834273,"end":5834740,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEGATIVE","speaker":"A","text":"So I know I was in somewhere up there, but I just can't\u2014 I mean, getting out to the school, and one time there was an incident in the school.","start":5834853,"end":5843457,"confidence":0.65219609999999994531805214137420989573001861572265625},{"sentiment":"NEUTRAL","speaker":"A","text":"I can't remember what happened, but I think the police came or something like that.","start":5843538,"end":5847485,"confidence":0.72549059999999998549213842125027440488338470458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I can mind of that, but that's all I can mind of at the moment.","start":5847888,"end":5850966,"confidence":0.70796720000000001871143240350647829473018646240234375},{"sentiment":"NEUTRAL","speaker":"A","text":"It was somebody's birthday or something like that, and I think we probably ignored that.","start":5857568,"end":5861759,"confidence":0.49319062000000002399247023276984691619873046875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think it was someone else.","start":5861856,"end":5862924,"confidence":0.76268919999999995606998481889604590833187103271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"But for anything else, I can't even mind that actually staying in that place.","start":5873827,"end":5879280,"confidence":0.4740246200000000076357764555723406374454498291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, it's just a total blank.","start":5879924,"end":5882079,"confidence":0.559970199999999973528019836521707475185394287109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know.","start":5883363,"end":5884933,"confidence":0.56667319999999998803019707338535226881504058837890625},{"sentiment":"POSITIVE","speaker":"B","text":"Yeah, that's perfectly fine, don't worry.","start":5885824,"end":5888446,"confidence":0.7870225299999999979405629346729256212711334228515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that.","start":5889980,"end":5898656,"confidence":0.52473855000000002579696456450619734823703765869140625},{"sentiment":"NEUTRAL","speaker":"B","text":"So obviously if you can't remember, and you\u2014 that's you answering to the best of your ability and being as honest as possible, so don't worry about it.","start":5898753,"end":5908115,"confidence":0.68543315000000004655333896153024397790431976318359375},{"sentiment":"NEUTRAL","speaker":"B","text":"So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again.","start":5908182,"end":5924506,"confidence":0.92443675000000002928146614067372865974903106689453125},{"sentiment":"NEUTRAL","speaker":"B","text":"So one second.","start":5925831,"end":5929223,"confidence":0.68523169999999999912887460595811717212200164794921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to that place, I've only been in that a night, and I went back to Cardross Park.","start":5931673,"end":5937013,"confidence":0.75543780000000004815063903151894919574260711669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, because I've went to the Cardross Park.","start":5939118,"end":5942024,"confidence":0.66641855000000005393445690060616470873355865478515625},{"sentiment":"NEUTRAL","speaker":"A","text":"That's all I can remember much about it.","start":5942653,"end":5944913,"confidence":0.8208201999999999998181010596454143524169921875},{"sentiment":"NEUTRAL","speaker":"B","text":"From what we got on file is that you was, um, that you entered Cardross Park on June 10th, 1978, and it was until\u2014 it was till the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right?","start":5949220,"end":5967455,"confidence":0.92319125000000001879385536085464991629123687744140625},{"sentiment":"NEUTRAL","speaker":"A","text":"Right.","start":5967519,"end":5967906,"confidence":0.56647502999999999051539134597987867891788482666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"So I think I was only in there a week, maybe, at the most.","start":5967986,"end":5972655,"confidence":0.84614250000000001961097950697876513004302978515625},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know how long I was in there, um, because I just don't seem to mind the place.","start":5972751,"end":5978959,"confidence":0.71065617000000003145032678730785846710205078125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, do you remember?","start":5979586,"end":5981341,"confidence":0.80267020000000000035100811146548949182033538818359375},{"sentiment":"NEGATIVE","speaker":"A","text":"I can't even mind that one for some reason.","start":5981502,"end":5984016,"confidence":0.69115340000000002884661398638854734599590301513671875},{"sentiment":"POSITIVE","speaker":"B","text":"It's okay, don't worry about it.","start":5984096,"end":5986207,"confidence":0.6812833499999999542495743298786692321300506591796875},{"sentiment":"NEUTRAL","speaker":"B","text":"So this is the next following questions again.","start":5986255,"end":5988978,"confidence":0.87233989999999994591206586846965365111827850341796875},{"sentiment":"NEUTRAL","speaker":"B","text":"Are in relation to your second admission into Cardross Park.","start":5990019,"end":5997118,"confidence":0.92652599999999996072119756718166172504425048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Do you recall how long you were there for in your second admission to Cardross?","start":6001495,"end":6005616,"confidence":0.93651443999999994804994685182464309036731719970703125},{"sentiment":"POSITIVE","speaker":"A","text":"A couple of years, because you were only supposed to be there for 6 weeks, but they says I was that good that they kept me.","start":6005986,"end":6015124,"confidence":0.60756003999999996789682654707576148211956024169921875},{"sentiment":"NEUTRAL","speaker":"A","text":"And let me go to school.","start":6016999,"end":6018303,"confidence":0.7013030000000000097060137704829685389995574951171875},{"sentiment":"NEUTRAL","speaker":"B","text":"You were supposed to be there for 6 weeks, but what happened?","start":6019317,"end":6021345,"confidence":0.5129213299999999531308958466979674994945526123046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Sorry, they kept me because\u2014 and let me go to school.","start":6021409,"end":6024832,"confidence":0.62570669999999994903561173487105406820774078369140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I'm now at an all-girls school in Dunbarton.","start":6025647,"end":6029447,"confidence":0.92525310000000005050679874329944141209125518798828125},{"sentiment":"POSITIVE","speaker":"B","text":"That's fine.","start":6034681,"end":6035208,"confidence":0.62647193999999994939997804976883344352245330810546875},{"sentiment":"NEUTRAL","speaker":"B","text":"In a few sentences, what was ordinary day life like?","start":6035357,"end":6039762,"confidence":0.87568129999999999579785026071476750075817108154296875},{"sentiment":"NEUTRAL","speaker":"B","text":"On your second admission to Cardwell Park Assessment Centre?","start":6041179,"end":6044760,"confidence":0.9334843999999999919481297183665446937084197998046875},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch.","start":6045069,"end":6064435,"confidence":0.763708199999999948204276734031736850738525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"That already had something we made, you know what I mean?","start":6066317,"end":6069480,"confidence":0.8260975999999999874745526540209539234638214111328125},{"sentiment":"NEUTRAL","speaker":"A","text":"She was just telling\u2014 she's just gonna have to go to a training team, I think.","start":6070150,"end":6073870,"confidence":0.8580766300000000068592953539337031543254852294921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I think one of the women had wanted to take me home with them, but she wasn't allowed.","start":6073870,"end":6077190,"confidence":0.5477033000000000040330405681743286550045013427734375},{"sentiment":"POSITIVE","speaker":"A","text":"So I said, that wasn't that bad, you know what I mean?","start":6078410,"end":6081230,"confidence":0.4820145399999999913376313998014666140079498291015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6081230,"end":6082430,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"And this is\u2014 oh, you can't go if you're not allowed to take\u2014 but that's not allowed.","start":6082430,"end":6086990,"confidence":0.8073949000000000264520849668770097196102142333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"Has him wanted to take you home?","start":6087630,"end":6088870,"confidence":0.894390000000000018332002582610584795475006103515625},{"sentiment":"NEUTRAL","speaker":"B","text":"Is he like wanted to like adopt you full time?","start":6088870,"end":6090840,"confidence":0.865019100000000040751046981313265860080718994140625},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know what happened, but she was wanting to keep me in there.","start":6091190,"end":6094290,"confidence":0.8019598999999999477950041182339191436767578125},{"sentiment":"POSITIVE","speaker":"B","text":"No problem.","start":6096130,"end":6097440,"confidence":0.6486828300000000435687752542435191571712493896484375},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you, Peratory, for me.","start":6097440,"end":6099250,"confidence":0.93047559999999995827835164163843728601932525634765625},{"sentiment":"NEGATIVE","speaker":"A","text":"Actually, you know, there was more to that with how I was angry and I couldn't talk about things, do you know what I mean?","start":6101740,"end":6109710,"confidence":0.59426659999999997818775909763644449412822723388671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to keep all that in, but my uncle knew that.","start":6109950,"end":6112940,"confidence":0.7709942499999999920845539236324839293956756591796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't want them to speak about it.","start":6112940,"end":6115430,"confidence":0.70513389999999998014601487739128060638904571533203125},{"sentiment":"NEGATIVE","speaker":"A","text":"I didn't like, because I didn't know what would happen, do you know what I mean?","start":6115700,"end":6119180,"confidence":0.85027342999999999673121919840923510491847991943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6119180,"end":6120120,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So, and my auntie says that he would have gone to jail, but it ended up, and they ended up with he died before he even went to court.","start":6120120,"end":6127890,"confidence":0.63099989999999994694235283532179892063140869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14.","start":6127890,"end":6136330,"confidence":0.71040449999999999430855268656159751117229461669921875},{"sentiment":"NEUTRAL","speaker":"A","text":"I said about him, and I says, and I says, she tellt me nothin'.","start":6136330,"end":6140210,"confidence":0.6871150999999999786638227305957116186618804931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, I blame her, which I did.","start":6140210,"end":6142930,"confidence":0.53003940000000004939550990457064472138881683349609375},{"sentiment":"NEGATIVE","speaker":"A","text":"I always blamed her because she never\u2014 she tellt me nothin'.","start":6142930,"end":6146500,"confidence":0.7158329500000000233939090321655385196208953857421875},{"sentiment":"NEGATIVE","speaker":"A","text":"And he would get to jail, do you know what I mean?","start":6146990,"end":6149190,"confidence":0.56506409999999995807939967562560923397541046142578125},{"sentiment":"NEUTRAL","speaker":"A","text":"And me at that age, I didn't know that.","start":6149190,"end":6151290,"confidence":0.6109598000000000528331156601780094206333160400390625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, tell him to\u2014 yeah, you know what I mean?","start":6151573,"end":6153967,"confidence":0.6609553999999999707171127738547511398792266845703125},{"sentiment":"NEUTRAL","speaker":"A","text":"She was an adult and I was a wee'un.","start":6154145,"end":6156055,"confidence":0.660302460000000035478251447784714400768280029296875},{"sentiment":"NEUTRAL","speaker":"A","text":"It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew.","start":6156734,"end":6166646,"confidence":0.86290115000000000566870994589407928287982940673828125},{"sentiment":"NEGATIVE","speaker":"A","text":"And they went, well, fuck yourself, you can tell the police if you want, but Uncle Jim's going to jail.","start":6168212,"end":6173981,"confidence":0.83032669999999997312301047713845036923885345458984375},{"sentiment":"NEUTRAL","speaker":"A","text":"I says, right, well, I'm not bothered, I'm the one who asked him.","start":6174061,"end":6177291,"confidence":0.7058179399999999770187741887639276683330535888671875},{"sentiment":"NEGATIVE","speaker":"A","text":"But he done it to a few in my family, so it was a\u2014 but he died before it would get to court or anything like that, then happened, you know what I mean?","start":6179800,"end":6189490,"confidence":0.62646305999999996050320305585046298801898956298828125},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6189770,"end":6190890,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEUTRAL","speaker":"A","text":"And it was because it was my mum's brother and all that, wouldn't it have helped?","start":6190890,"end":6194660,"confidence":0.6306454500000000518156184625695459544658660888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean?","start":6195950,"end":6202870,"confidence":0.7556323400000000134468791657127439975738525390625},{"sentiment":"NEUTRAL","speaker":"A","text":"That was her brother, so I don't know.","start":6202870,"end":6204490,"confidence":0.773756600000000016592593965469859540462493896484375},{"sentiment":"NEUTRAL","speaker":"B","text":"How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre?","start":6233783,"end":6240920,"confidence":0.846729040000000043875161281903274357318878173828125},{"sentiment":"NEUTRAL","speaker":"A","text":"I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen.","start":6241257,"end":6252291,"confidence":0.7330313299999999809841710884938947856426239013671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So it was, and I'd go to him at the weekends you know what I mean?","start":6253509,"end":6256705,"confidence":0.849699699999999946697926134220324456691741943359375},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah.","start":6260980,"end":6261190,"confidence":0.5491445999999999827423380338586866855621337890625},{"sentiment":"NEGATIVE","speaker":"A","text":"So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him.","start":6261481,"end":6266153,"confidence":0.75007809999999996986019823452807031571865081787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"So that's how I kept it all quiet.","start":6267059,"end":6268579,"confidence":0.77921730000000000160298441187478601932525634765625},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, but that\u2014 see that other place, which was the name?","start":6269360,"end":6272441,"confidence":0.83878094000000003038763907170505262911319732666015625},{"sentiment":"NEUTRAL","speaker":"A","text":"Ah, so the one in Aberdeen, they were\u2014 I had to show them my towel, eh, that I had my period.","start":6274140,"end":6285844,"confidence":0.76191807000000000282824430541950277984142303466796875},{"sentiment":"NEUTRAL","speaker":"A","text":"That was it.","start":6287650,"end":6288457,"confidence":0.55714523999999998604693018933176063001155853271484375},{"sentiment":"NEUTRAL","speaker":"A","text":"That was another thing for back then.","start":6288554,"end":6290314,"confidence":0.8218406000000000322103232974768616259098052978515625},{"sentiment":"NEUTRAL","speaker":"A","text":"It's just come into my head and I says, I need to show you.","start":6290362,"end":6293752,"confidence":0.57237050000000000427036184191820211708545684814453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Why do I need to show you?","start":6293962,"end":6294947,"confidence":0.6023198400000000507503727931180037558078765869140625},{"sentiment":"NEUTRAL","speaker":"A","text":"That they had put me on the pill or something.","start":6295028,"end":6297335,"confidence":0.53026309999999998723296812386251986026763916015625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, in fact, I think that was that one and that one.","start":6298092,"end":6301040,"confidence":0.7886471999999999926700411378988064825534820556640625},{"sentiment":"NEUTRAL","speaker":"A","text":"Yeah, but I had to show my towel anyway.","start":6301942,"end":6304116,"confidence":0.6980226000000000485812279293895699083805084228515625},{"sentiment":"NEUTRAL","speaker":"A","text":"But I says, I ended up eventually done it.","start":6304197,"end":6306535,"confidence":0.66238790000000002944346988442703150212764739990234375},{"sentiment":"NEUTRAL","speaker":"A","text":"I had to show them it.","start":6306875,"end":6307521,"confidence":0.7217094299999999851280563234467990696430206298828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, yeah, of course.","start":6315030,"end":6316591,"confidence":0.472816499999999972914110912824980914592742919921875},{"sentiment":"NEUTRAL","speaker":"B","text":"The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful?","start":6318104,"end":6332285,"confidence":0.53447100000000002939515297839534468948841094970703125},{"sentiment":"NEUTRAL","speaker":"A","text":"No.","start":6333115,"end":6333431,"confidence":0.493618600000000018468426787876524031162261962890625},{"sentiment":"NEUTRAL","speaker":"A","text":"No, no, I think that's\u2014 oh, the wee parrot, and I was saying the F word and it started saying it.","start":6334531,"end":6345658,"confidence":0.51764416999999995905312744071125052869319915771484375},{"sentiment":"NEUTRAL","speaker":"B","text":"Say that again.","start":6346276,"end":6346747,"confidence":0.67834000000000005403677505455561913549900054931640625},{"sentiment":"NEUTRAL","speaker":"A","text":"The wee parrot, and it kept doing the stairs when I was polishing the stairs, and used to go F, F-U-C-K, to the wee parrot, and the parrot started saying it.","start":6348507,"end":6361903,"confidence":0.77115195999999996967488868904183618724346160888671875},{"sentiment":"NEUTRAL","speaker":"A","text":"So I think I was a wee babbo, you know.","start":6365982,"end":6368484,"confidence":0.76998160000000004377085360829369165003299713134765625},{"sentiment":"NEUTRAL","speaker":"B","text":"What would you say the difference\u2014 what was the difference at this placement compared to your placement at the other settings?","start":6386975,"end":6394452,"confidence":0.90561199999999997256594497230253182351589202880859375},{"sentiment":"POSITIVE","speaker":"B","text":"So this is in relation\u2014 a lot better.","start":6394598,"end":6398014,"confidence":0.8166950299999999884903445490635931491851806640625},{"sentiment":"POSITIVE","speaker":"B","text":"It was a lot better the second time around.","start":6398641,"end":6401570,"confidence":0.95439803999999994754688259490649215877056121826171875},{"sentiment":"POSITIVE","speaker":"A","text":"Yes, yes.","start":6401634,"end":6403581,"confidence":0.8412497599999999575715037281042896211147308349609375},{"sentiment":"NEUTRAL","speaker":"A","text":"Is it?","start":6404450,"end":6404772,"confidence":0.71855484999999996720276840278529562056064605712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"They all knew me then.","start":6405319,"end":6406172,"confidence":0.77027599999999996072119756718166172504425048828125},{"sentiment":"NEUTRAL","speaker":"B","text":"Say that again.","start":6407400,"end":6407850,"confidence":0.67834000000000005403677505455561913549900054931640625},{"sentiment":"NEUTRAL","speaker":"B","text":"They all knew you?","start":6410040,"end":6410966,"confidence":0.76093250000000001165290086646564304828643798828125},{"sentiment":"NEUTRAL","speaker":"A","text":"They all knew me.","start":6411112,"end":6412022,"confidence":0.702142700000000008486722435918636620044708251953125},{"sentiment":"NEUTRAL","speaker":"B","text":"Aye, aye.","start":6412184,"end":6412412,"confidence":0.6123007499999999492246161025832407176494598388671875},{"sentiment":"NEUTRAL","speaker":"B","text":"Right, I do apologise.","start":6412655,"end":6413451,"confidence":0.6926866000000000411773726227693259716033935546875},{"sentiment":"NEGATIVE","speaker":"A","text":"I even go in with that woman I didn't like either, previous days.","start":6413630,"end":6416408,"confidence":0.84256279999999994512194234630442224442958831787109375},{"sentiment":"NEUTRAL","speaker":"A","text":"She did it with just it.","start":6417262,"end":6418323,"confidence":0.715153200000000044411763155949302017688751220703125},{"sentiment":"NEGATIVE","speaker":"A","text":"I don't know, I don't know what she did.","start":6418666,"end":6420037,"confidence":0.51410043000000005264382707537151873111724853515625},{"sentiment":"POSITIVE","speaker":"A","text":"I don't know what happened to us, but we were all right after that, the second time.","start":6420135,"end":6424610,"confidence":0.5644565999999999750258439235039986670017242431640625},{"sentiment":"NEUTRAL","speaker":"B","text":"She wasn't there anymore when you went for the second time?","start":6429399,"end":6431686,"confidence":0.7638075399999999515188164878054521977901458740234375},{"sentiment":"NEUTRAL","speaker":"A","text":"Oh, maybe she was.","start":6432643,"end":6433324,"confidence":0.78825559999999994520436530365259386599063873291015625},{"sentiment":"NEUTRAL","speaker":"B","text":"Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet.","start":6438093,"end":6448698,"confidence":0.8988157500000000244000375460018403828144073486328125},{"sentiment":"NEUTRAL","speaker":"B","text":"Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge.","start":6449313,"end":6457125,"confidence":0.8779474499999999625998725605313666164875030517578125},{"sentiment":"NEUTRAL","speaker":"B","text":"So across all the placements, Theresa, who were the main people responsible?","start":6457994,"end":6464497,"confidence":0.808143999999999973482545101433061063289642333984375},{"sentiment":"NEUTRAL","speaker":"B","text":"So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details?","start":6465318,"end":6474074,"confidence":0.88030189999999997052526623519952408969402313232421875},{"sentiment":"NEUTRAL","speaker":"B","text":"No.","start":6475228,"end":6475469,"confidence":0.49361873000000000555331780560663901269435882568359375},{"sentiment":"NEUTRAL","speaker":"B","text":"No, you're unable to recall?","start":6476607,"end":6481018,"confidence":0.5140289700000000294721758109517395496368408203125},{"sentiment":"NEUTRAL","speaker":"A","text":"No, I'm trying to remember that, man.","start":6481820,"end":6484081,"confidence":0.679858269999999986765715220826677978038787841796875},{"sentiment":"NEGATIVE","speaker":"A","text":"I'm used to getting it, and now it's just\u2014 it's not coming to me at all.","start":6484129,"end":6489421,"confidence":0.74265170000000002570317292338586412370204925537109375},{"sentiment":"NEUTRAL","speaker":"A","text":"I don't know if I remember.","start":6489501,"end":6491442,"confidence":0.596337099999999953325868773390538990497589111328125},{"sentiment":"NEGATIVE","speaker":"A","text":"I could phone, like, you know, but I just can't even I kind of get it.","start":6491506,"end":6495229,"confidence":0.770538100000000003575451046344824135303497314453125},{"sentiment":"NEUTRAL","speaker":"A","text":"Could I get a wee break?","start":6498090,"end":6498850,"confidence":0.8525830500000000089499962996342219412326812744140625},{"sentiment":"NEGATIVE","speaker":"A","text":"You know, go to the toilet?","start":6498915,"end":6499998,"confidence":0.5278927700000000111657527668285183608531951904296875},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":6500353,"end":6501097,"confidence":0.5765854999999999730420086052617989480495452880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"I'll wait.","start":6501324,"end":6502407,"confidence":0.66354539999999995192325741300010122358798980712890625},{"sentiment":"NEUTRAL","speaker":"A","text":"You'll be back in about 5-10 minutes?","start":6502455,"end":6504347,"confidence":0.90532935000000003267217607572092674672603607177734375},{"sentiment":"NEUTRAL","speaker":"B","text":"Yeah, of course.","start":6504800,"end":6505172,"confidence":0.5765854999999999730420086052617989480495452880859375},{"sentiment":"NEUTRAL","speaker":"B","text":"We'll be nearly finished, so it won't be as long when I ring you the next time.","start":6505220,"end":6508118,"confidence":0.7314144399999999990313881426118314266204833984375},{"sentiment":"NEUTRAL","speaker":"A","text":"Okay.","start":6508199,"end":6508458,"confidence":0.58435179999999997679793750648968853056430816650390625},{"sentiment":"POSITIVE","speaker":"A","text":"All right, thanks.","start":6508766,"end":6510062,"confidence":0.58278536999999996925936329716932959854602813720703125},{"sentiment":"POSITIVE","speaker":"A","text":"Thank you.","start":6510143,"end":6510742,"confidence":0.8529649999999999732125388618442229926586151123046875},{"sentiment":"POSITIVE","speaker":"B","text":"No problem, you're welcome too, though.","start":6511131,"end":6512200,"confidence":0.92209386999999998213439766914234496653079986572265625}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-05 14:54:44 where `recording_id` = 3262) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data 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[B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15/08/68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, which is your email address? Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? [A 03:38]: Yes. [B 03:39]: Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother who's just— [A 05:16]: my twin. [B 05:19]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home. No. And where was your family home? What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said, take her away, I can't control her. So that's— she had schizophrenia, so that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well nor that, all that, kiddin'. My dad was an alcoholic as well. Mm-hmm. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the day that I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? [A 09:30]: Yeah. [B 09:30]: And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? 13. [A 10:09]: Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff park, was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going like, tell me do handstands. Eh, I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I said I've not got my pants on. So he said, so that was made to polish a pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, we'll try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now, you know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— the pronunciation, but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for? It seems as though you would have been in Cowder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem. Where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae mem that one. I don't know if that was the one that I ran away from. I did run away from one of them because the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 40 a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room She wouldn't have committed suicide. No, come on, my gran and that sat the tailor room through it. But so they had to tell the teachers about the women that was here. Yeah, it was not— I don't think it was a good time I had done that, dear, right enough. [B 23:52]: That's— that's— I'll just hold on one moment while I just catch up on the notes, Theresa. Right, apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff, were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abuser would say, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could thank you, do you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was— I never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine. Don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. Yeah, okay, that's fine. Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. than it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this and this now. [B 35:44]: What immediate effects did you experience? [A 35:47]: Oh, I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle, because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, that is gnaehandant. [B 41:56]: It is, unfortunately. I don't know. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardwell Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution set of questions completed for Calderhouse. We're going to now move on to Balnah Craig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? For Balmer Craig School. [A 43:27]: I went to school there, I know. I think my school was in that building. Yeah, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: Whatever you call it. [B 43:45]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balnahcraig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balnahcraig? [A 46:02]: That was— I did have a room in my cell there. I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school? [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we actually had her back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And, uh, but we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based in Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, sorry, Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? [B 51:31]: Yeah. [A 51:37]: I thought it was my birthday. Last Christmas, I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes. [A 51:48]: That was the one. I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me, you know what I mean, because I'd stuck up. They were all waiting for me at the train station, so I managed to go on the train and I was saying, bye. It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how were, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were, except, except obviously for the— Yeah. [B 54:27]: Was there any rules, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in them, do you know what I mean? Yeah, but everybody was going to be doing— but I wasn't even gonna be doing it with me anyway, do you know what I mean? So I don't know if that'd be actually abused or not. [B 56:35]: That's fine. Um, so, and that was in relation to physical abuse. And looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know, but then, puttin' the clothes within ya spoilt ya, spoilt ya up. [B 58:41]: So just to confirm, that was the teacher was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't have slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names in a canny because we stayed in a house one night and it was broken and we did a toast and egg the next day and, you know, the egg was black. [B 60:48]: Yeah. [A 60:49]: Oh my God, I said, I said, I was so hungry I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but I says the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balnacraig? [A 64:40]: Oh no, no. [B 64:41]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnah Craig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, eh, I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Turkey, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to 1. [A 69:15]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: Aha, I was placed in it. And they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt I'll be getting the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. [B 70:20]: That was the thing. They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:28]: I think I was cheeky to her, or she would annoy me, or I would annoy her, and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was a punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for a gadroo half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? Okay. No, no, no problem. [A 74:50]: No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for Cardross, for the first time of you being there, did you experience— did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over, so Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would volunteer, but because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. 1994. Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them. Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning when we started talking about Balnakrieg, you mentioned that you kept getting caught for absconding, do you know, for running away? Could you try to remember at least one of the times you ran away and what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back in the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to get a bit lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that's just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they'd be taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because they're going to stroke you. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: Oh, it came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually been told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, do you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? [B 88:48]: Yeah. [A 88:49]: I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just phoned the paper up. I don't know who got that to come in, but they got that psychologist and I just phoned the paper up. I said, I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would I do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. [A 90:14]: Sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians, and they were taking me to the church, and my mum phoned up and she said no, she needs to go to chapel. So the lady was said to take me to chapel, She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up— I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee, was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school. Now I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember that one, honestly. [B 97:05]: That's fine. [A 97:12]: It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and you— that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 10th, 1978, and it was until— it was till the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that with how I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would have gone to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, fuck yourself, you can tell the police if you want, but Uncle Jim's going to jail. I says, right, well, I'm not bothered, I'm the one who asked him. But he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— oh, the wee parrot, and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: The wee parrot, and it kept doing the stairs when I was polishing the stairs, and used to go F, F-U-C-K, to the wee parrot, and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `formatted_transcript` = [A 00:01]: Hello? [B 00:02]: Hello, am I through to Theresa Sinclair? [A 00:05]: Yes. [B 00:05]: Hi Theresa, it's James calling from MMA Legal. How are you today? You okay? [A 00:09]: I'm fine. [B 00:10]: Good to hear. Just before I continue with the call, I just need to ask you 3 questions for data protection purposes. Could you confirm for me your date of birth, please, Theresa? [A 00:19]: 15/08/68. [B 00:21]: Your postal address for me, please? [A 00:24]: 98 Main Street, Lanarkstown. [B 00:27]: Yeah, and then can you also confirm for me either your email address or your mobile number, please? [A 00:33]: Eh, I think I'll give you my daughter's email address. Megan, which is your email address? Is it mine or Megan's? [B 00:46]: Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses. [A 00:53]: Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com. [B 01:08]: Yeah, it is, um, you've passed data protection now. Just for future reference, it is Megan's email address. [A 01:14]: I thought that, because I don't really do them emails. [B 01:18]: Of course, that's perfectly understandable. Don't worry about it, Theresa. So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes. Fantastic. Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist. I will guide you through the questions in order. Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break. I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete. [A 02:06]: Right. [B 02:07]: No problem. So just before we begin, there are 12 stages to the witness statement. One being opening and consent. Two being your personal background and entry into care. Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm. Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5. So just so you are aware, these questions will be repeated to you 5 times for each individual institution. We then have The next part, which is people involved, reporting, and institutional knowledge. I'll ask this once we've gone through each institution. And movement between placements and leaving care. And then it's the impact of the experience of care as a whole. Then 9 would be any support and treatment. 10, the evidence and support information. 11 goes through previous claims applications or payments that you may or may not have received already. And then reason 12 being the reason reasoning for applying. So we will begin with the opening and consent. Are you comfortable and happy to continue with the witness statement today? [A 03:38]: Yes. [B 03:39]: Do you need anyone with you, a break, or any other further adjustments? If you ever hear silence on my end of the phone, it's just me typing up the notes. All right. Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence? [A 04:03]: Yes. [B 04:03]: Fantastic. Now, Theresa, we're just going to go into the personal background and the entry into care. Could you just tell me, where did you grow up and who lived with you before you went into care? [A 04:19]: Oh, my mum, dad, my sister. My brother, my twin brother, and my other two sisters were married. So we were put in a home for droguies, I think it was supposed to be. Eh, my sister went, she went to Aunt Mandy's just to— [B 04:55]: yeah, no worries, I'll come back to that shortly before we move on. We'll just continue with, um, just everything before. So at the moment I've just got like you lived with your mum and dad, your sister, your brother, and then also your twin brother. So does that mean you have two brothers, just to confirm? [A 05:14]: No, no, one brother. [B 05:15]: Just the one brother who's just— [A 05:16]: my twin. [B 05:19]: Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home. No. And where was your family home? What number? Sorry, 3. [A 05:42]: Ben Coit Crescent. [B 05:43]: Could you spell that for me, please? [A 05:46]: B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. [B 06:00]: And that was Crescent, did you say? What area? Lennoxtown. Fantastic. What was home life like before care? And try to include any relevant family health, education, or social work difficulties that are relevant. [A 06:31]: Well, when I went to the panel, my mum just— she was no well, so she just said, take her away, I can't control her. So that's— she had schizophrenia, so that's how my dad tried to get me kept out. But I think I was in Calder Park when my sister's man, he managed to get me out. I was in their care for a wee while, but then I wouldn't go to school, so I was back in again. [B 07:00]: So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home? [A 07:09]: My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean? My dad was greeting and that, and so was I greeting. It was just my mum wasn't well. I didn't know that at the time, obviously. Yeah, I can all understand it all now, you know what I mean? [B 07:40]: Yeah. And how would you say your education was like before you went into care? [A 07:52]: I was always dogging school. [B 07:59]: He was always dodging school. Aye. [A 08:04]: And just the way my mum would be no well nor that, all that, kiddin'. My dad was an alcoholic as well. Mm-hmm. [B 08:28]: How did you come to enter care? Who made the decision, and were you told the reasons as to why you was going into care? [A 08:37]: It was some panel I went to. I'm trying to think. In fact, it was in Kilceith. It was a panel to say if we went to— that's what I was took, a children's panel. And that's the day that I was getting away, so they took my wee lad there. [B 08:58]: So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care? [A 09:04]: I don't know, I can't remember that much time back. [B 09:07]: Yeah, that's perfectly fine, Theresa, don't worry. Do you have any siblings, Theresa? [A 09:30]: Yeah. [B 09:30]: And were you separated from any of them during your time in care? [A 09:37]: I was away for them all, aye. I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well. [B 10:00]: Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time? 13. [A 10:09]: Oh, I felt terrible. I hated it. I didn't like it, but I couldn't help it. I ended up— I was in a Cardiff park, was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going like, tell me do handstands. Eh, I'm not doing handstands, I was in my nightie. And I was like, I said, I'm not doing a handstand because I said I've not got my pants on. So he said, so that was made to polish a pair of boots. But I knew that wasn't right at the time, do you know what I mean? But I didn't know why he was the boot Yeah, of course. [B 11:00]: We'll come back to that once it gets there. Um, the institution questions, we'll try to keep each answer relevant to each question as well, just so we can— once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care. So I just don't want you to try and get too ahead of yourself, that's all. But, um, what you could say is very— it's obviously very important, and it was something we'll go through very soon. Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded? [A 11:57]: I'll bring you in my medical records. I don't really know some of the questions you're asking me. [B 12:04]: So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health. [A 12:22]: A vulnerable child, probably, because I was abused by my mum's brother. [B 12:34]: By your mum's what, sorry? [A 12:36]: My mum's brother. And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time.. And that came up and they came to my house about it because it had happened to his daughter as well. But he's now passed away, so that's out the question now, you know what I mean? Yeah. My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now. But at the time I didn't understand it. I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends. I worked up in Campsie Glen. Yeah, so I'd go out at the weekends. I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair. I can't remember the name of that one. I don't know, it was a Scouse bit there. [B 13:48]: Prison. That's okay if you can't remember, don't, don't, um, worry yourself too much. So that's the— that's concluding the personal background and entry into care. And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah. We have that your first care setting was Calder House, and this was in Blantyre. The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14. You was placed there by the authority of South Lanarkshire Council following the panel hearing. The second case that we have is— apologies for the pronunciation— the pronunciation, but Balmacraig School, the location of that being Perth. We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross. The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute. Being on remand for an assessment. The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee. And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute. And this was before you was then released into the care of your sister, I believe. Yes, released to your sister. And from the chronology of The placement chronology, is that correct? [A 16:17]: Fantastic. I was in— I thought I was in Hedges Park for a few years because I've been at school at that place. [B 16:27]: So what, as a collective, you would have been in Calder House for? It seems as though you would have been in Cowder House for the duration of like 3 and a half years to 4 years. [A 16:46]: Yeah, that's right. [B 16:47]: Fantastic. Okay, so now it's part 4, is the compact placement sheet. So being, um, how many questions? 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12. So there'll be 12 questions I'll be asking you in relation to each institution. These questions will be repeated questions for each institutional care setting. All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre. [A 17:42]: I cannae mind that Ryde hostel thing. I cannae mem. Where was that? [B 17:47]: It was in Dunoon. [A 17:50]: Dunoon? I cannae mem that one. I don't know if that was the one that I ran away from. I did run away from one of them because the man slapped me. [B 18:04]: But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away. [A 18:17]: I was running away there too. [B 18:19]: That's understandable. If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording. And also, if you just can't remember or you can't answer the question due to not remembering, that is fine. If you state that, we'll just move on to the next questions, okay? Okay. So this will be for your first SS— first institution being Calder House. Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there? [A 19:10]: He thought I was in there when I was 13. They kept saying I was 14, but I don't know. So I thought I was put in when I was 13. So I don't know. So I must have been 14. If I'd been 14 then, I can't mind. But I can remember that the thing that's happened in there was atrocious, you know what I mean? [B 19:38]: Yeah. [A 19:38]: It was the two lasses that ran away, they were made to clean a barn out with toothbrush. I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong. So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean? Yeah, because I was just telling the woman the next day, I was telling all the women. [B 20:08]: Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon. And so what type of setting was it at Calder House? [A 20:27]: I think it was 4-bedroom, I think. [B 20:34]: Sorry, say it again. [A 20:36]: 4-bedroom. [B 20:38]: A 4-kind room? [A 20:40]: A 4-bedroom. 4-bedroom. Yeah, I think. [B 20:47]: Yeah. And was this a residential school, an assessment centre? [A 20:51]: Assessment centre. That was assessment centre. [B 20:57]: And at your first time at Calder House, how long was you— for your time at Calder House, how long was you there for? [A 21:07]: I think 3 weeks, and then that's when I went to Dundee. [B 21:14]: Yeah, no problem. In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House? And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school/work, food, clothing, hygiene, and how— if you had access to contact with your family? [A 21:47]: My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour. [B 22:07]: What was the accommodation like where you were staying? What was your bedroom like? [A 22:12]: It was like 40 a room, I think. [B 22:15]: 40 per room? [A 22:16]: 4 people per room. [B 22:18]: Sorry. Was the— what was the hygiene of the room like? Was it clean? [A 22:27]: It was clean, uh-huh. [B 22:30]: And was you provided any clothes? [A 22:32]: Ah, they were defective clothes. Ah yeah, people had already used it, wasn't it? Like new clothes and that. [B 22:42]: It was used clothes. [A 22:43]: It was used clothes. [B 22:46]: And what would you say the hygiene of the clothes like? Were they clean or were they dirty? [A 22:51]: They were dirty. [B 22:53]: Okay. What was your daily routine like at Calder House? [A 23:10]: I can't really mind much. [B 23:12]: That's fine. [A 23:15]: I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that— I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room She wouldn't have committed suicide. No, come on, my gran and that sat the tailor room through it. But so they had to tell the teachers about the women that was here. Yeah, it was not— I don't think it was a good time I had done that, dear, right enough. [B 23:52]: That's— that's— I'll just hold on one moment while I just catch up on the notes, Theresa. Right, apologies. So moving on to the next question. How did staff and other children genuinely treat you? [A 24:10]: No, I was saying that they were bullying my friend, but I wasn't letting them. I was setting up for, you know what I mean? [B 24:18]: The children were bullying my friend. But the children didn't treat you that way? They didn't bully you? [A 24:33]: No, no, I'm glad they stuck up for us. [B 24:37]: That's tend to what happens with bullies though, isn't it? They don't like it when people stand up to them. [A 24:41]: No, no, they're afraid, aren't they? [B 24:53]: How did the staff treat you at Calder House? [A 25:00]: I think the staff were doing it to that kid, apart from that man. I think the staff, the other staff, were all right. [B 25:11]: When you say apart from that man, can you remember his name at all? [A 25:15]: I can't, no, I can't remember his name. [B 25:18]: Is there any descriptive features that you remember at all? Uh, like, did he have any tattoos? [A 25:26]: A big man, just a big man. Fat man. That's what I can explain. Horrible face. Horrible looking face. I mean, quite a scary man. Yeah, I just can't remember his name. [B 25:48]: Yeah, that's fine. It was, um, sorry, there's some things that things can— did he have any, did he have any hair or anything like that? Did he have long or short hair? [A 26:00]: No, I think he was kind of bald, slightly bald. I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean. [B 26:15]: Yeah, that's perfectly fine. So the next question may be a bit distressing, so just try and answer it in the best way you possibly can. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 26:37]: Remember that, man? That's the boost. Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean? [B 26:45]: Yeah, hold on one second. [A 26:51]: That's a red one. So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it. [B 27:10]: Hold on one moment. Nothing was done about it. That's fine. Did you experience— looking back, did you experience anything that you'd now consider as physical or emotional abuse? [A 27:35]: Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole. And then I would get out the door, and the abuser would say, 'I was just coming to get you,' because they were all seeing the looks through the keyhole. [B 27:55]: One second. [A 27:57]: So I didn't think it was just me, it was other ones. I don't know what he was doing to the other ones. [B 28:02]: Friends. So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole. [A 28:18]: So that'd be stressful, that'd be stressful in the morning. Yeah, get my clothes on and all that, mate. The thought of him just looking through that keyhole, just put a housecoat up. I'm sure my hangar could thank you, do you know what I mean? [B 28:34]: Yeah, of course. This may— moving on to the next question. It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability. And who was involved or responsible for the abuse that you endured at your time in Calder House? [A 29:04]: That would have been the workers, maybe. I don't know. Then there was used to be a room you could get in, so that would be the heat, like the hedge one. [B 29:22]: Sorry, say that again. [A 29:24]: It would be the hedge one, the room you'd get in, a room with a hedge in. [B 29:30]: A headroom, did you say? [A 29:31]: No, they were the head person. [B 29:34]: Head pressing? Aye. A head pressing room? [A 29:39]: No, no, the head worker. [B 29:48]: The head worker? [A 29:50]: Aye. You know how you would go to the staff room? [B 29:54]: Yeah. [A 29:54]: Well, they would have a staff room in their cell, so you would go to them. Get in, bother me or whatever. [B 30:05]: Yeah, were there any, um, apologies, hold on. And so the next question, try to take your time with answering the question. And if you would like to take a moment before answering the question, that is perfectly fine. Could you give one clear example of what happened? As in, sorry, could you give one clear example of the abuse that you were a victim to? Where and when did it occur? What happened before the abuse started, during the abuse, and afterwards? [A 30:54]: Well, me and my sister had run away, so— [B 30:58]: You had run away, sorry? [A 30:59]: No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too. So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them. [B 31:18]: So it started from them running away? [A 31:20]: Nice. [B 31:25]: And what happened, um, following you not telling them about the two girls running away? [A 31:33]: Well, I was with them. I was there. I was the one to go because I think I was getting it. I thought I was getting it. I think it was to go to another place. That was the one on Perth, I think. Yeah. [B 31:53]: So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away? [A 32:08]: Well, the staff was at the front, in the front inside, so we were at the back. I wasn't supposed to be looking after them. Yeah, that's what I said. I said I was— I never seen them disappearing. I thought they was at the front. I can't even remember the two lasses' names. [B 32:46]: Yeah, that's fine. Don't worry about remembering their names. So you couldn't see them in the queue and they got away from the— [A 32:53]: Aye, but they got caught that night and was back. I never got to see them for a few days. I don't know if they get back, I don't know. As bad as it might be in the dead of the afternoon, I mean. [B 33:21]: Yeah. Can you tell me what happened? What if there's anything that happened to yourself in relation to any abuse, in your own words? [A 33:51]: Well, I think I'd class that as abuse. [B 33:55]: What, witnessing that? [A 33:57]: That bang. [B 33:59]: And there was anything else what happened to you while she was at Calder House? No, no, just the, the man. Yeah, okay, that's fine. Um, did this happen often? Um, was it over a specific period of time? [A 34:17]: Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that. The stress of going to get washed and come back and change and all that. [B 34:40]: Yeah, one second, I might just catch up on the notes. than it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty. Did it ever change, or did it get— or did it become worse? [A 35:28]: It was just the same all the time, every day. [B 35:32]: Okay, no problem. [A 35:38]: But I would manage to get this and this now. [B 35:44]: What immediate effects did you experience? [A 35:47]: Oh, I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean? [B 35:57]: Yeah. And did you experience any sleeping issues whilst you were at Calder House? Any bedwetting, any running away, or behaviour, or school changes? [A 36:25]: I just— just before the care home, I was stressed all the time. [B 36:31]: I just want to tell him Sorry, could you just repeat that for me, Theresa? [A 36:37]: I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle, because I would never get back to my mum and dad. That's what I thought. And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened. And so I was like, well, I says, I can't tell him, dude. I said, so I had that all in my head the whole time I was in the homes, you know what I mean? So I couldn't tell them anything that happened outside the house, outside, you know what I mean? [B 37:12]: Yeah, of course. [A 37:13]: So that, because I was too feared in case I wasn't gonna get out at all. [B 37:46]: So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar? [A 37:57]: Well, like, the two girls would know nothing, do you know what I mean? [B 38:04]: The two girls who ran away? [A 38:06]: Aye, the two girls that ran away plus more other girls there would know about that man. You'd probably hear that to somebody else, you know what I mean? Yeah, I don't remember his name on that. [B 38:24]: That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man. And if you— if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was. [A 38:50]: Oh, I know. [B 38:51]: So it's, it's, it's, it's okay. It's not too much of a big issue if you can't remember his name or not. [A 38:58]: Right, right. Well, the whole— if somebody else is saying that, they'll probably remember his name. I've just had that much in my head when I was young, do you know what I mean? That much going on that I just can't even remember his name. I didn't know he was— I never let him near me anyway. That's That's the main thing, you know what I mean? [B 39:18]: Yeah, you didn't let him near you. No. And so this is the next question, Theresa. Did you tell anyone or try to get any help while she was in the house? [A 39:47]: I told them, I tell them about him doing that to me, but they never done anything about it because he was still there. [B 39:55]: And so in relation to you doing— you saying him doing that to you, is that referencing to him making you do a handstand outside? [A 40:05]: Uh-huh. I told them all that. I said I can't because I've not got any pants on. He says, well, do it. Polishing me boots. That was during the night. It was about 12 o'clock at night to 2 in the morning. [B 40:28]: He was outside for 2 hours with him? [A 40:30]: Uh-huh. To polish his boots. [B 40:34]: To polish his boots or yours? [A 40:35]: No, there was 20 pair of boots. Obviously everybody else's boots. I had to polish more. But I don't know if that punishment was for the lassies running away. I don't know. [B 40:56]: You don't know why you received that punishment? [A 40:59]: Aye. [B 41:00]: That's perfectly fine. Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish. Was this, um, did you polish the boots before or after he made you do the handstand? [A 41:19]: No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on. And he tried to get me to do it, and I said, no, I'm not getting any pants on. But I think my nightie was see-through and all, do you know what I mean? So he would have known I never had any pants on. [B 41:36]: Yeah. One second. [A 41:50]: Oh, that is gnaehandant. [B 41:56]: It is, unfortunately. I don't know. So the next question would be, what was different at your placement at Calder House compared to the others? [A 42:21]: Oh, I didn't like Calder House. I didn't like any of them actually, apart from Cardwell Park because I stayed there and went to school. [B 42:32]: Say that again for me, please, Theresa. [A 42:34]: Them all. I mean, I like Calderhurst Park. I went out to school. [B 42:39]: Oh, in Calderhurst Park. Okay, we'll, um, we'll get back to that one. We get right in Calderhurst Park. So that's the first institution set of questions completed for Calderhouse. We're going to now move on to Balnah Craig School. Obviously, again, this is going to be— [A 42:57]: is that in care? [B 42:59]: Yes, that's correct. [A 43:00]: That's, that's when I get the slap for the teacher. [B 43:04]: Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay? No problem. So could you please confirm for me the institution's name, the location? For Balmer Craig School. [A 43:27]: I went to school there, I know. I think my school was in that building. Yeah, the school was in that building, I think. [B 43:40]: In which building? [A 43:41]: Whatever you call it. [B 43:45]: Okay, okay, that's fine. Um, do you remember the the approximate dates going to, um, Balnahcraig? [A 43:57]: No, I can't remember the dates when I went. [B 43:59]: Do you remember how old you was? [A 44:01]: I can't. Okay, I can remember going in when I went. They took me for new clothes. [B 44:08]: Yeah, we'll, um, once we've got any questions, we'll have that. Just hold on one moment. Sorry, Theresa. Can you remember who placed you there? [A 44:30]: My sister came with a social worker. I can't even remember his name. [B 44:34]: I know, no problem. Hold on. [A 44:38]: I can't even remember his name. The social worker's name. Was there a helmet chipped up when I said that? [B 44:55]: You can't remember his name? [A 44:57]: No, that would have been— oh God, it's a good while. Did she bring him or wave to my— [B 45:04]: I think I may have The name of this social worker, and I'm just gonna— it'll be surname, so it's just try and confirm to see if this is correct. Was this social worker, um, a J— J. Arnett? I don't know what the first name would be, but the last name is Arnett. [A 45:31]: James Arnett. [B 45:32]: You believe it's James Arnett? [A 45:34]: That might be, aye. [B 45:41]: That's fine. What type of setting was Balnahcraig? [A 45:47]: It was okay. It was an olderish man. It had had it with his wife. [B 45:54]: Um, sorry, Theresa, it's not about James. Um, I said what type of setting was Balnahcraig? [A 46:02]: That was— I did have a room in my cell there. I think I did. I think I did room in my cell there. [B 46:12]: It was a residential school? [A 46:16]: Aye. [B 46:19]: And how long was you there, Father? [A 46:20]: Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her. And they went laughing to you, they thought that. But she was the— what would you call that? [B 46:38]: So you phoned it back to her? [A 46:40]: I phoned it back. I said, what are you doing that for? So I just phoned it back to her and they were all going like, oh, she'll kill you. And I said, well, I said, you help me, we actually had her back. I said, I'm not fit for Yeah, do you know what I mean? I had to stick up for myself. And, uh, but we were nearly never get a weekend that weekend, so they were— I was at the— but they were doing it at the train station, and that's when I ran away. I never went back, and I went back to that one. So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man. So I know why we were there, but it's because we were— it was one of the lassies was based in Johnstone that we ran away with, so we went to her back. So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that. [B 47:56]: So did the— did you get slapped following throwing the toast? [A 48:03]: No, no, no, that was another incident. That was in the morning when I first went in and she helped me with the toast. I went in to get my breakfast and she helped me with the toast and I helped back. Because I wasn't even then yet. [B 48:18]: Yeah, well, yeah, of course. We'll move on to the next question in relation to Balnah Craig. So in a few sentences, what was your ordinary daily life like at Balnah Craig? [A 48:36]: I think we used to get in the garden sometimes. There must have been swings or something there. There must have been a park or something that we went to. And then at the classroom, aye, the classroom was that when that man slapped my face. I don't know what for, he was a teagie and I was a hood. No, he was a hood and I was a teagie because I came from Lennoxtown. He was a hood because he came from Kirkcaldy and I came from Lennoxtown. So that's how far he was travelled, and it was Mr. Air. I remember his name. I remember his name. [B 49:17]: So, uh, what was your name, sorry, Theresa? [A 49:21]: Mr. Air. [B 49:22]: Mr. Air. [A 49:23]: We knew he was working for the school where I went to. [B 49:29]: Yeah, and was that— was that— is that Mr. Air as in like Ayrshire? [A 49:33]: No, that meant the man's name, Mr. Air. [B 49:36]: Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr? [A 49:45]: Just Mr. Ayr. [B 49:47]: No problem, that's fine. Um, so it was Mr. Ayr who slapped you? Mm-hmm. [A 50:05]: What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here. But none of my dad could do right enough. But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean? [B 50:29]: Yeah. [A 50:44]: I think actually he ended up losing his job. [B 50:51]: Well, rightfully so. So, um, what was the— did you provide any clothing when you went to Balmacraig? [A 51:00]: Yes, they took me down the shops. They took me down the shops, bought me school uniform and clothes to wear. So that was over the moon. [B 51:20]: Were they clean clothes? [A 51:22]: They were brand new clothes, aye. So I was over the moon because I hadn't had that for a long time, do you know what I mean? [B 51:31]: Yeah. [A 51:37]: I thought it was my birthday. Last Christmas, I thought it was putting back all these clothes and that, you know what I mean? [B 51:45]: Yeah, of course, of course. Actually getting brand new clothes. [A 51:48]: That was the one. I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean? [B 51:58]: Yeah. Was you, um, how was your contact like with your family in the school? Was it easily accessible to contact your family if you wanted to? [A 52:07]: Yes, aye, they let you phone. They let me phone if I asked. When I asked, nah, they let me phone my dad right away. I don't know what, but my dad was too happy and he's like, am I getting away up there then? And he's saying, put that man, yes, other man back on. He must have been saying, is my daughter going to be all right? And he says, I'll make sure she's all right and all that. Yeah, she'll be fine, do you know what I mean? But so, but we ended up running away. So I ended up going to Samson. [B 52:49]: How did the staff or other children genuinely treat you? [A 52:56]: They were alright. I think because I had stuck up for myself, they were kind of saving me, you know what I mean, because I'd stuck up. They were all waiting for me at the train station, so I managed to go on the train and I was saying, bye. It's okay. [B 53:25]: So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened. And this was the staff you're referring to? Yeah. [A 53:39]: No, no, the people in this home, the children. [B 53:43]: The children, yeah. [A 53:48]: That lassie, I hopped back with the toes. They both sided with her when once they were doing the— when they were in the building, they were siding with me. The lassie came out, I don't know, she must have been— she was I was just sitting. [B 54:06]: Yeah, how, how were, how did the staff treat you generally? [A 54:12]: I think they were just as good as they were, except, except obviously for the— Yeah. [B 54:27]: Was there any rules, specific rules What followed with any punishments, isolations, or unsafe arrangements? [A 54:41]: I don't know what the punishment is. I kind of mean that much. [B 54:45]: That's perfectly fine, don't worry. So the next question, again, this might come across as a bit distressing. Did anything happen to you there that you now consider abuse, neglect, or harmful? [A 55:16]: And that abuse either be the boy hitting me, him hitting you, aye. [B 55:28]: And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands? [A 55:36]: Oh, he's hot in his hands, slapped my face. And the other girl, it was years. I don't, I don't know if she did. He went like, I think he says to her, he says, no, you're too nice to slap. I think that life, he was gonna shoot in them, do you know what I mean? I wasn't shooting in them at all. [B 56:14]: She was what, sorry? [A 56:15]: She was like shooting in them kind of thing. I don't know what the real life she was doing, but she was kind of sitting in them, do you know what I mean? Yeah, but everybody was going to be doing— but I wasn't even gonna be doing it with me anyway, do you know what I mean? So I don't know if that'd be actually abused or not. [B 56:35]: That's fine. Um, so, and that was in relation to physical abuse. And looking back, would you say that you was a victim of any emotional abuse or any neglect? [A 56:55]: No, just the fact that we ended up running away. I didn't want to go back there. That was one thing, I didn't want to go back. Yeah. It's quite stressful, looking at me back all these years, isn't it? [B 57:29]: Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible. I'm gonna try not to intrude on too many questions that might be a bit too distressing. I'll only ask if it's necessary. So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher. He hit you with his hands. He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap. And after you ran away, you didn't want to go back. [A 58:10]: I think that's when I went up to the other place, eh, when they caught me. Yeah, it was my mum and my sister that caught me and took me to the police station. I'm actually in that house now. I'm actually in that now as a house. That is, that is the cop shop where I first came in. You know, but then, puttin' the clothes within ya spoilt ya, spoilt ya up. [B 58:41]: So just to confirm, that was the teacher was Mr. R, is that right? [A 58:46]: Mr. R, aha. [B 58:48]: Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all? [A 58:54]: I don't know, I don't know. A lot of the class saw it. [B 59:06]: But they all saw it in the classroom. [A 59:07]: I don't know if it somehow— I don't know if it got expelled or whatever, you know what I mean, because all the children did see it. Yeah, I mean, I don't know really what happened to you. [B 59:21]: Oh, I'm sorry, that's fine. And how often— I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse? [A 59:39]: Well, I just left. I ran away. That same day, we was planning to run away, me and these other two lassies. [B 59:56]: It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it? Aye. So the next— [A 60:05]: I probably wouldn't have done it if he hadn't have slapped me. I wouldn't have run away, do you know what I mean? And we even hatched it up to Aberdeen to get the train. We could have been took away or anything. Yeah, you don't think of that at the time, do you know what I mean? [B 60:20]: No, of course not. [A 60:21]: And then we skipped the train and all. I thought I was going to get into trouble for that too. Do you know what I mean? But you just— we just wanted away for them. [B 60:31]: Of course, it's completely— [A 60:33]: I mean, the lashes, I'm trying to even remember their names in a canny because we stayed in a house one night and it was broken and we did a toast and egg the next day and, you know, the egg was black. [B 60:48]: Yeah. [A 60:49]: Oh my God, I said, I said, I was so hungry I ate it. I can name that. [B 60:56]: So moving on to the next question. Sorry, Theresa, go on. [A 61:02]: I see, it's just, I just commit my, command my head to make that ache. [B 61:09]: So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred? Was there any pain/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes? [A 61:29]: Just running away. [B 61:31]: No problem. Did anyone witness it, know about it, or experience something? [A 61:40]: I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore. Yeah, I mean, did anyone— [B 62:00]: did you tell anyone or try to get help when, when the incident occurred? [A 62:10]: I went right into the headmaster. [B 62:18]: And what did the headmaster say in response? [A 62:23]: He let me phone my dad. [B 62:27]: And what else did he do? [A 62:32]: I'm trying to think. I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her. Look at her face, my face was pure red. With a slap, do you know what I mean? So he was trying to deny the fact that he'd slapped me, but I says the full class has seen it. So he's sitting trying to deny it in front of— right in front of me. I says, no, he did slap me. I says, look, how do you think my face got like that? I think it ended up black and blue with a slap I got, but I did report him. [B 63:05]: So yeah, one moment. [A 63:19]: I don't know if he gets sent home. I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine. And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away. So then I never seen them again. [B 63:49]: So the headmaster told you that it wouldn't happen again and you'd be safe there? [A 63:53]: Yeah. [B 64:02]: So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others? [A 64:12]: I was allowed to go out. Aye, whenever, you know, like a walk. It was just round about the buildings right enough, but you were allowed to. So Whereas when you were in the other places, you were locked in. You couldn't just walk out when you wanted to, you know what I mean? [B 64:34]: So there were like no locked doors? [A 64:37]: Ah, the doors were locked. [B 64:39]: What, in Balnacraig? [A 64:40]: Oh no, no. [B 64:41]: Yeah. [A 64:42]: Even the locked doors, no. [B 64:48]: And you was free to roam the premises? [A 64:52]: Aye. [B 64:52]: That's perfectly fine. Fantastic. So that concludes the Balnah Craig assessment. So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park. But this will be the first time that you went to Cardross Park, on November 1977, age 14. So just give me one second. [A 65:18]: I've run away from here a few times and all, but I kept getting caught. [B 65:22]: Yeah, no worries. Just, um, hold on one moment. Do you know who placed you into Cardross Park? [A 66:00]: Not— [B 66:01]: no. [A 66:02]: Okay. I think it was Belinda, eh, I think she's left now. No, Belinda, oh, what's that woman's name? Oh, she came to camsis, she was a social worker. [B 66:24]: There was a social worker? [A 66:25]: A social worker, aye, I think it was a social worker, didn't it? [B 66:37]: You remember a social worker taking you for the first time? Do you remember her name? [A 66:43]: That's something to think, eh. Miss Blonde— Miss Blunder, I think it was. Miss Blunder. You'll have that name. She was a social worker in Turkey, but she came for cancer. [B 67:05]: So you believe it was Miss Belinda? [A 67:07]: Miss Belinda. [B 67:10]: No problem. One second, Theresa. So what type of— what type of setting was Cardross Park? [A 67:19]: It was full of them. [B 67:23]: As in, was there a, um, like a residential school? Was it an assessment centre? Was, uh, was it just a children's assessments home? [A 67:31]: I think it was just assessment centre for 3 weeks. You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school. [B 67:42]: So it was an assessment centre, and how long was you there for? [A 67:45]: About 3 years, I'm sure. [B 67:50]: For your first time round, do you think you was there for 3 years? [A 67:53]: Aye. [B 67:58]: Okay, in a few sentences, what was ordinary daily life like at Cardross Park? [A 68:09]: Well, we used to do boxing. [B 68:12]: Sorry, say that again. [A 68:13]: We used to do boxing. [B 68:15]: You used to do boxing? [A 68:16]: Uh-huh. So I'm used to box. I was the best boxer. [B 68:26]: You was the best at boxing? [A 68:28]: Yes, me and my box. As soon as somebody hopped me, that was me. I was, I was gonna have me in. I think that was— I don't think that was— they should have waited to do that, do you know what I mean? Yeah, but it was just time just to give something to do. I mean, but everybody was— they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts. [B 69:05]: Do you remember what your accommodation was like at Cardross? [A 69:11]: 4 in a room. [B 69:12]: I was It was 4 to 1. [A 69:15]: And if I was naughty, I'd have been in a room itself. And they says they were going to take all my clothes off. [B 69:24]: So if you was naughty, you'd be placed into a room by yourself? [A 69:29]: Aha, I was placed in it. And they were going to take my clothes off of me when they stood up open and shut the door. I says, aye, that'll be right, you'se not taking my clothes off. That's not right. I do doubt I'll be getting the police. [B 69:49]: So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell? [A 69:56]: That was just the clothes that was there. You know, other people had been worn. [B 70:07]: And would you say the clothes were, um, hygienic in any way? [A 70:11]: Oh, uh, they weren't. They were all right. They were all the same. [B 70:20]: That was the thing. They were all the same. That's fine. And what was, um, the food like at the assessment centre? [A 70:34]: As far as I know, Anne used to work in the kitchen doing the dishes and that. [B 70:45]: And was she able to contact your family freely? Was it accessible to you? [A 70:52]: No, not really. I'd sat there waiting for my family to come and visit me and they never came. They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends. So I got a job when I was out. So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out. So that took me go up now, Amy. So is there anything— [B 71:27]: so I just put that, um, he was unable to contact your family, um, and when you— and when you did, you would sit waiting for them and they wouldn't— they never came. So you then got, um, work on a weekend, which was— which was then the reason as to why you was able to leave early, right? How did the others— how did staff and other children generally treat you while you were at Cardross Centre? [A 72:01]: Well, all right, apart from this woman I didn't really like, she didn't like me. I don't know if she liked me or I didn't like her, I don't know. [B 72:09]: Is this another child or a staff member? [A 72:11]: No, a staff member. She didn't— we get 4 flags a day and every day she was on she stroked my 4 flags. Sorry, I was cheeky. [B 72:22]: Okay, would you just repeat that again for me please, Theresa? [A 72:28]: I think I was cheeky to her, or she would annoy me, or I would annoy her, and vice versa. So then she would just stop my fags. So I would just get into the office and get a fag after the teacher. Or their manager, whatever. [B 72:47]: So, who would take my— and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff? And did it follow any punishments or isolation or unsafe arrangements? [A 73:14]: Well, the punishment would be stroke your fag. Eh, what else would they do? You wouldn't get your weekends at home either. [B 73:24]: Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag? [A 73:31]: Aye. [B 73:32]: As in steal your cigarettes? [A 73:34]: They don't take it, no, they wouldn't give you fags. [B 73:36]: Oh. [A 73:43]: That was a punishment, but that only made me worse. Could you only go 4 times a day? So I suffered it for a gadroo half every day. [B 73:55]: So you only got 4 a day. Was isolation used as punishment at all? [A 74:03]: I'd just been put in that room. That was on my isolation ago. [B 74:14]: Is that when you was put in the room and they threatened to take your clothes off? Aye. It's going to be difficult to answer and also to ask this question, Theresa. However, was they— did they ever actually take your clothes off at any point? No. When you was in that room? Okay. No, no, no problem. [A 74:50]: No, I wouldn't know it. [B 74:52]: I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for Cardross, for the first time of you being there, did you experience— did you suffer from any abuse, neglect, or any harmful actions? [A 75:23]: No, I don't think so. The headmaster was really good to me, I didn't want to get sent to him. [B 75:32]: Yeah. [A 75:33]: It wasn't a rotten wee man or anything like that, do you know what I mean? But I think that's how I went into him because I knew he would be eating my fag. So I'd get a punishment, he'd stop fagging in again, he would give me a fag. Yeah, I think it was just to calm me down or whatever, you know what I mean? [B 75:59]: Yeah, more than likely it seems. [A 76:01]: Okay, just to calm me down a wee bit. [B 76:04]: Okay, so just going back from what you said previously, so I'm just looking over, so Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off? [A 76:36]: Well, the room I was in, I think my roommates would have heard them. Saying that to me. Okay, hold on, because it was a room next to it. So I don't know, it might have happened to other people as well. I don't know. [B 77:25]: So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in? [A 77:41]: I would, I would volunteer, but because that's all we had to do. [B 77:46]: Yeah, okay, that's fine. I've then got Sarah's posh after, and that was a couple of months later. Okay. And then I've got Rosanna Lucas. 1994. Does that sound about right to you? [A 78:06]: No, I never said that. I asked her before that. She went, did you take your clothes off? I went, no, she never asked me that. She's listening in, but she's obviously shocked with some of the things I'm saying. [B 78:24]: Yeah, of course. [A 78:25]: You know, I mean, because I've obviously failed them. Maybe not as much, but I felt good, you know what I mean? [B 78:32]: Yeah, of course. [A 78:34]: Obviously affected me through the years, you know what I mean? [B 78:38]: Of course, yeah. I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct? [A 78:46]: Yes, yes. [B 78:47]: Yeah, that's fine. I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement. I remember at the beginning when we started talking about Balnakrieg, you mentioned that you kept getting caught for absconding, do you know, for running away? Could you try to remember at least one of the times you ran away and what the reasons for running away? [A 79:14]: That day that I get slapped for that teacher? [B 79:21]: No, in Cardross Park, Balnakrieg. [A 79:25]: Oh, in Cardross Park. Fact, oh, I don't know, I was in the hospital, I just said I'm going away. No, I never said I was going away. I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer. I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me. So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging. So they would stop and tie me and once they went back in the motor, I would move again and run away again and hold on to the wire when they came out. So they were beginning to get a bit lung me right in the back of the van. Yeah, because they say they got me, do you know what I mean? So that would be the police in St. Barton or whatever, Cadres, whatever. I don't know where the police would have came from. Yeah, they'd probably remember that, John and Anthony, whatever. [B 80:36]: I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off. And so when that night, when that incident occurred, what was happening before the staff members came in and took you away? [A 81:11]: I really can't, I think they were all carrying on. [B 81:16]: You were all carrying on? Aye. As in like just doing your normal business? [A 81:19]: The first time I came in, that's just when they shot up, probably. So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they'd be taking my clothes off. I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off. [B 81:35]: That's what you're doing. Room, and you kept opening and closing the door when you got into this room? [A 81:42]: Was that kind of— [B 81:43]: okay, so he was opening and closing the door in like retaliation kind of manner? [A 82:05]: Yeah, they opened it. [B 82:07]: So they locked the door first and then they opened it? [A 82:11]: They're doing it because they're going to stroke you. [B 82:16]: So after they locked— so did they, um, try to get you to take your clothes off before they locked the door? [A 82:22]: No, they just said that they would come in and take my clothes off. I said no, you don't know. It's exactly that. I was greeting him to Auntie Janine, but because I was too— I was, wow, what do you want to take my clothes off for? Do you know what I mean? I wasn't too sure. [B 82:43]: Yeah, it is a peculiar thing to ask a child. [A 82:47]: I know. [B 82:55]: Do you remember anything what happened after this? So after the asked you to take your clothes off, and obviously you told them no. Did anything follow up from that? [A 83:05]: Oh no, I think they put me back into my room. [B 83:16]: What, after a couple of hours of isolation? [A 83:21]: Aye, and I'd calmed down a wee bit. Because I was stressed over things. [B 83:40]: And how often did this happen? Over what time period? And did it change or become worse? [A 83:48]: Oh, it came— we ended up with nothing. They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel. [B 84:02]: You did 20 hats and you did a flannel? [A 84:06]: A jumper for a man. [B 84:08]: Jumper, sorry. [A 84:09]: Aye. I was a good knitter. So they say, she's got a talent there somewhere, but she just no use it. [B 84:35]: So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that? That was probably— [A 84:50]: Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car. I tell all the lassies, he's run right into my cousin's. They says, what for? I says, I don't know. I says, I still run you in. [B 85:13]: What immediate effects did you experience? [A 85:15]: I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean? I said, he's not allowed to do that, see me. [B 85:28]: Was you experiencing any fear or shame when, um, when they were— [A 85:33]: well, I mean, actually been told this, the governors the next day. I told them about it just because I was stressed, but he always gave me a fag to calm me down. But you see, as he went, he went, they wouldn't have took their clothes off. They probably just did that to calm me down. So there was nothing there, went to that. I think I had had to drink a I wouldn't enter the office very often. [B 86:08]: Did you experience any sleeping problems whilst you was at Cartridge? [A 86:14]: Oh, there was a spider. Oh, in fact, do you know what, that was her. It was a spider that was in the room. [B 86:19]: A spider? [A 86:20]: A spider was in the room. They wouldn't come in and get her. [B 86:23]: They wouldn't come in and get her? [A 86:25]: No, they were probably feetsie, I know. So, um, I'm scared of vipers, spiders now. [B 86:57]: Did anyone else, uh, did anyone witness this and know about it or experience something similar? [A 87:04]: I don't know, they may have experienced something like, I don't know. There was a few of them put in that room, mate, enough at one point, but I don't know. Then happened to the money, I don't know. It just frightened me when that was over. [B 87:45]: Did you tell anyone or try to get help? [A 87:50]: Yes, as if you didn't drink the whole fist in the morning. [B 87:58]: And who did you speak to? [A 88:00]: The man that owned the place. [B 88:07]: And what response did you receive? [A 88:12]: Um, he was a bit nasty. It was all been a case 'You alright?' and that. Then he gave me a fag and I was alright. I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one. It was brand new, but I used to go to school and his daughter was there as well. Yeah, I'm just trying to remember, I'm trying to think of his name. He was so often nice. It was nice enough, you know what I mean? [B 88:48]: Yeah. [A 88:49]: I just can't remember his name. [B 88:53]: That's perfectly fine. [A 88:58]: But he was all right. He never was neither bad or anything like that to me. Yeah, that was good to hear. Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just phoned the paper up. I don't know who got that to come in, but they got that psychologist and I just phoned the paper up. I said, I'm no, eh, right, no, that rubbish. I didn't know half of the things it was asking me, do you know what I mean? It was just to see that— I says, I'm not answering your questions. And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would I do when I went to a party. I says, I'm not allowed to go to a party. [B 89:57]: Yeah. [A 89:58]: So how can I answer it, do you know what I mean? I says, I thought they were going to put my nan in a bin because of my mum. So, um, you know what I mean? I was like, no. [B 90:09]: Yeah, you can't answer something what you don't know the answer to, do you really? [A 90:12]: Yeah, I mean, aye. [B 90:13]: Of course. [A 90:14]: Sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place. You know, I remember that about hospital or something. I don't know. I've got— you know what I mean? [B 90:26]: Yeah. So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others? [A 91:05]: They must have been nice to me, but some of them weren't there. Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway. I'd just run away in there to get the poor They get the police to bring you back. Aye. [B 91:35]: That's fine. So that concludes the questions in relation to your first placement at Cardross Park. The next one will be for the Rye Hill Hostel in Dunoon. I remember you saying that you don't fully remember this placement, so just try to answer each question as you can. [A 91:55]: I think we went to school there. [B 91:58]: You think you went to school there? [A 91:59]: Aye, so I think it was run by the Christians, and they were taking me to the church, and my mum phoned up and she said no, she needs to go to chapel. So the lady was said to take me to chapel, She says, oh, Mum, I don't like me going to chapel. I says, well, I'm a Catholic, so I'm going to chapel. I ended up— I went to the church. The woman was like, she says, if my man finds out, he'll not be happy. [B 92:34]: Yeah, so it was Rye Hill Hospital. Do you remember the location? [A 92:44]: Dundee, was it? Was that Dundee? [B 92:51]: Aye. Yeah, Dundee, Dunoon. [A 92:54]: Aye, I went out to school there. [B 92:56]: Do you remember how old you were when you went to there? Sorry. [A 92:59]: Oh no, wait a minute. Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there. And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair. [B 93:20]: What type of setting was it at Ryhill? [A 93:25]: Do you know, I can't even mind much of that, that one. I don't think I was in that long. [B 93:31]: You don't think you was in there long? [A 93:32]: No, I don't think so. I don't know if that's when my sister never got married or mine or whatever. [B 93:45]: Uh, what we have is that you went to, uh, Ryhill. You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months. Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there? [A 94:09]: I can't remember much about that one. [B 94:11]: Yeah, that's fine. Remember, these questions are all in relation to Rye Hospital. If you can't remember, you can't remember. Don't worry too much. In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel? [A 94:45]: I think it was, sorry, going to school, getting up to school. Now I can't even mean— I can't even remember the surroundings of the rooms that I'm at. With the situation, whether I just kind of get that through my head. Yeah, I might come in here, but it's just not appealing enough. I think if that much happened, I think I could write a book, you know what I mean? [B 95:13]: Yeah. So you just can't, you can't remember the surroundings? [A 95:16]: I just can't remember that one. [B 95:18]: It's obviously— Do you remember how the staff and the other children treated you when you was here? [A 95:23]: No, I can't even That's fine. [B 95:30]: Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations? [A 95:46]: No, I know, you know, I can't even mind that much yet at all. [B 95:50]: That's fine. [A 95:51]: So you I don't really know how long I was in there, so I don't really know. [B 96:00]: That's fine. [A 96:11]: It must have been all right in that place for me, but I don't think that was a long-term place. You know what I mean? [B 96:26]: Yeah, that's perfectly fine. Did you suffer any immediate effects, um, during your time at Ryhill Hospital? So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour? [A 97:02]: I can't remember that one, honestly. [B 97:05]: That's fine. [A 97:12]: It's just a total blank. [B 97:14]: That's fine. [A 97:14]: So I know I was in somewhere up there, but I just can't— I mean, getting out to the school, and one time there was an incident in the school. I can't remember what happened, but I think the police came or something like that. I can mind of that, but that's all I can mind of at the moment. It was somebody's birthday or something like that, and I think we probably ignored that. I think it was someone else. But for anything else, I can't even mind that actually staying in that place. Yeah, it's just a total blank. I don't know. [B 98:05]: Yeah, that's perfectly fine, don't worry. Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that. So obviously if you can't remember, and you— that's you answering to the best of your ability and being as honest as possible, so don't worry about it. So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again. So one second. [A 98:51]: I went to that place, I've only been in that a night, and I went back to Cardross Park. Yeah, because I've went to the Cardross Park. That's all I can remember much about it. [B 99:09]: From what we got on file is that you was, um, that you entered Cardross Park on June 10th, 1978, and it was until— it was till the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right? [A 99:27]: Right. So I think I was only in there a week, maybe, at the most. I don't know how long I was in there, um, because I just don't seem to mind the place. [B 99:39]: Yeah, do you remember? [A 99:41]: I can't even mind that one for some reason. [B 99:44]: It's okay, don't worry about it. So this is the next following questions again. Are in relation to your second admission into Cardross Park. Do you recall how long you were there for in your second admission to Cardross? [A 100:05]: A couple of years, because you were only supposed to be there for 6 weeks, but they says I was that good that they kept me. And let me go to school. [B 100:19]: You were supposed to be there for 6 weeks, but what happened? [A 100:21]: Sorry, they kept me because— and let me go to school. I'm now at an all-girls school in Dunbarton. [B 100:34]: That's fine. In a few sentences, what was ordinary day life like? On your second admission to Cardwell Park Assessment Centre? [A 100:45]: Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch. That already had something we made, you know what I mean? She was just telling— she's just gonna have to go to a training team, I think. I think one of the women had wanted to take me home with them, but she wasn't allowed. So I said, that wasn't that bad, you know what I mean? [B 101:21]: Yeah. [A 101:22]: And this is— oh, you can't go if you're not allowed to take— but that's not allowed. [B 101:27]: Has him wanted to take you home? Is he like wanted to like adopt you full time? [A 101:31]: I don't know what happened, but she was wanting to keep me in there. [B 101:36]: No problem. [A 101:37]: Thank you, Peratory, for me. Actually, you know, there was more to that with how I was angry and I couldn't talk about things, do you know what I mean? I had to keep all that in, but my uncle knew that. I didn't want them to speak about it. I didn't like, because I didn't know what would happen, do you know what I mean? [B 101:59]: Yeah. [A 102:00]: So, and my auntie says that he would have gone to jail, but it ended up, and they ended up with he died before he even went to court. And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14. I said about him, and I says, and I says, she tellt me nothin'. I says, I blame her, which I did. I always blamed her because she never— she tellt me nothin'. And he would get to jail, do you know what I mean? And me at that age, I didn't know that. No, tell him to— yeah, you know what I mean? She was an adult and I was a wee'un. It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew. And they went, well, fuck yourself, you can tell the police if you want, but Uncle Jim's going to jail. I says, right, well, I'm not bothered, I'm the one who asked him. But he done it to a few in my family, so it was a— but he died before it would get to court or anything like that, then happened, you know what I mean? Yeah. And it was because it was my mum's brother and all that, wouldn't it have helped? I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean? That was her brother, so I don't know. [B 103:53]: How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre? [A 104:01]: I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen. So it was, and I'd go to him at the weekends you know what I mean? [B 104:20]: Yeah. [A 104:21]: So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him. So that's how I kept it all quiet. Oh, but that— see that other place, which was the name? Ah, so the one in Aberdeen, they were— I had to show them my towel, eh, that I had my period. That was it. That was another thing for back then. It's just come into my head and I says, I need to show you. Why do I need to show you? That they had put me on the pill or something. No, in fact, I think that was that one and that one. Yeah, but I had to show my towel anyway. But I says, I ended up eventually done it. I had to show them it. [B 105:15]: Yeah, yeah, of course. The next, the next question in relation to your second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful? [A 105:33]: No. No, no, I think that's— oh, the wee parrot, and I was saying the F word and it started saying it. [B 105:46]: Say that again. [A 105:48]: The wee parrot, and it kept doing the stairs when I was polishing the stairs, and used to go F, F-U-C-K, to the wee parrot, and the parrot started saying it. So I think I was a wee babbo, you know. [B 106:26]: What would you say the difference— what was the difference at this placement compared to your placement at the other settings? So this is in relation— [A 106:37]: a lot better. [B 106:38]: It was a lot better the second time around. [A 106:41]: Yes, yes. Is it? They all knew me then. [B 106:47]: Say that again. They all knew you? [A 106:51]: They all knew me. [B 106:52]: Aye, aye. Right, I do apologise. [A 106:53]: I even go in with that woman I didn't like either, previous days. She did it with just it. I don't know, I don't know what she did. I don't know what happened to us, but we were all right after that, the second time. [B 107:09]: She wasn't there anymore when you went for the second time? [A 107:12]: Oh, maybe she was. [B 107:18]: Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet. Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge. So across all the placements, Theresa, who were the main people responsible? So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details? [A 107:55]: No. [B 107:56]: No, you're unable to recall? [A 108:01]: No, I'm trying to remember that, man. I'm used to getting it, and now it's just— it's not coming to me at all. I don't know if I remember. I could phone, like, you know, but I just can't even I kind of get it. Could I get a wee break? You know, go to the toilet? [B 108:20]: Yeah, of course. I'll wait. [A 108:22]: You'll be back in about 5-10 minutes? [B 108:24]: Yeah, of course. We'll be nearly finished, so it won't be as long when I ring you the next time. Okay. [A 108:28]: All right, thanks. Thank you. [B 108:31]: No problem, you're welcome too, though., `sentiment_data` = [{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hello?\",\"start\":1138,\"end\":1314,\"confidence\":0.643008800000000046992454372229985892772674560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hello, am I through to Theresa Sinclair?\",\"start\":2516,\"end\":4616,\"confidence\":0.8581052000000000123947074825991876423358917236328125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":5145,\"end\":5418,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hi Theresa, it's James calling from MMA Legal.\",\"start\":5963,\"end\":8303,\"confidence\":0.916221399999999963625896270968951284885406494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How are you today?\",\"start\":8367,\"end\":8848,\"confidence\":0.87185349999999994796695546028786338865756988525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You okay?\",\"start\":8912,\"end\":9185,\"confidence\":0.74388949999999998130562062215176410973072052001953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I'm fine.\",\"start\":9313,\"end\":9938,\"confidence\":0.79995965999999996132174828744609840214252471923828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Good to hear.\",\"start\":10756,\"end\":11333,\"confidence\":0.94732547000000000281261236523278057575225830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just before I continue with the call, I just need to ask you 3 questions for data protection purposes.\",\"start\":11974,\"end\":15870,\"confidence\":0.85521499999999994745536469054059125483036041259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you confirm for me your date of birth, please, Theresa?\",\"start\":16447,\"end\":18707,\"confidence\":0.9356980999999999770722070024930872023105621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"15\\/08\\/68.\",\"start\":19252,\"end\":20711,\"confidence\":0.62572706000000000159388946485705673694610595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Your postal address for me, please?\",\"start\":21897,\"end\":23404,\"confidence\":0.9061380999999999463767608176567591726779937744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"98 Main Street, Lanarkstown.\",\"start\":24077,\"end\":26081,\"confidence\":0.7485562999999999522771076954086311161518096923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and then can you also confirm for me either your email address or your mobile number, please?\",\"start\":27647,\"end\":32130,\"confidence\":0.9060314000000000422829771196120418608188629150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, I think I'll give you my daughter's email address.\",\"start\":33030,\"end\":37392,\"confidence\":0.8328575000000000283506551568279974162578582763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Megan, which is your email address?\",\"start\":40395,\"end\":42981,\"confidence\":0.89554750000000005183409257369930855929851531982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is it mine or Megan's?\",\"start\":43305,\"end\":45067,\"confidence\":0.893651250000000008100187187665142118930816650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, I won't be able to confirm which one it is between you both if you can provide me with two email addresses.\",\"start\":46248,\"end\":52728,\"confidence\":0.5002019399999999560435526291257701814174652099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mine is TheresaSinclair95@gmail.com and Megan's MeganMcCarroll@hotmail.com.\",\"start\":53970,\"end\":67330,\"confidence\":0.7932027600000000067126393332728184759616851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it is, um, you've passed data protection now.\",\"start\":68190,\"end\":71050,\"confidence\":0.75368880000000004759641569762607105076313018798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just for future reference, it is Megan's email address.\",\"start\":71050,\"end\":74790,\"confidence\":0.91711664000000003849066843031323514878749847412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought that, because I don't really do them emails.\",\"start\":74790,\"end\":78110,\"confidence\":0.57491380000000003036575435544364154338836669921875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Of course, that's perfectly understandable.\",\"start\":78730,\"end\":80710,\"confidence\":0.75659650000000000513722397954552434384822845458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Don't worry about it, Theresa.\",\"start\":80710,\"end\":82710,\"confidence\":0.6973576500000000510937070430372841656208038330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you've passed data protection now then, and just to let you know the calls are recorded for training and monitoring purposes.\",\"start\":83200,\"end\":89372,\"confidence\":0.8917286399999999613186218994087539613246917724609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":89838,\"end\":91348,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so the purpose of today's call, Theresa, is to take a detailed witness statement about your time in care, what happened to you, how it affected you, and what evidence may exist.\",\"start\":91669,\"end\":104254,\"confidence\":0.91823299999999996590105411087279208004474639892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I will guide you through the questions in order.\",\"start\":104964,\"end\":106640,\"confidence\":0.78829395999999996025309201286290772259235382080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Some questions may feel difficult, so if you wish to take a break at any time to either gather yourself or to either just get yourself a glass of water, just vocalise it while we're on the phone and we can take a break.\",\"start\":106897,\"end\":115784,\"confidence\":0.75336974999999994917487811108003370463848114013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I may need to bring us back to the timeline if we move too far ahead, just so we make sure that your statement is clear and complete.\",\"start\":118681,\"end\":126194,\"confidence\":0.8396624999999999783284465593169443309307098388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right.\",\"start\":126730,\"end\":127163,\"confidence\":0.56647502999999999051539134597987867891788482666015625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":127581,\"end\":128337,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just before we begin, there are 12 stages to the witness statement.\",\"start\":130201,\"end\":134477,\"confidence\":0.90108869999999996469597363102366216480731964111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One being opening and consent.\",\"start\":135103,\"end\":136671,\"confidence\":0.83910483000000002373752749917912296950817108154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Two being your personal background and entry into care.\",\"start\":137043,\"end\":139731,\"confidence\":0.83738064999999994864054997378843836486339569091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Three is your care placement chronology, as to which you've confirmed on the phone previous to my colleague Leah, but I will go through that again with you just to confirm.\",\"start\":140201,\"end\":150921,\"confidence\":0.91643759999999996335162677496555261313915252685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Part 4 is compact placement sheet, which is one per care setting, and what I've got currently is that you've got 5.\",\"start\":152700,\"end\":160658,\"confidence\":0.8975718599999999991467802828992716968059539794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just so you are aware, these questions will be repeated to you 5 times for each individual institution.\",\"start\":160706,\"end\":169781,\"confidence\":0.85699110000000000564313040740671567618846893310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We then have The next part, which is people involved, reporting, and institutional knowledge.\",\"start\":172855,\"end\":178343,\"confidence\":0.85559492999999997575599763877107761800289154052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll ask this once we've gone through each institution.\",\"start\":178455,\"end\":181955,\"confidence\":0.8980169000000000067984728957526385784149169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And movement between placements and leaving care.\",\"start\":182694,\"end\":185198,\"confidence\":0.86482983999999996083118958267732523381710052490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then it's the impact of the experience of care as a whole.\",\"start\":185680,\"end\":189244,\"confidence\":0.72938570000000002568896206867066211998462677001953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Then 9 would be any support and treatment.\",\"start\":189998,\"end\":192230,\"confidence\":0.85112419999999999742357204013387672603130340576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"10, the evidence and support information.\",\"start\":192567,\"end\":194718,\"confidence\":0.86465519999999995715000977725139819085597991943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"11 goes through previous claims applications or payments that you may or may not have received already.\",\"start\":195393,\"end\":200899,\"confidence\":0.849236850000000043081627154606394469738006591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then reason 12 being the reason reasoning for applying.\",\"start\":201654,\"end\":205130,\"confidence\":0.88606185000000003970654915974591858685016632080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So we will begin with the opening and consent.\",\"start\":206670,\"end\":211281,\"confidence\":0.90038865999999995182179191033355891704559326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are you comfortable and happy to continue with the witness statement today?\",\"start\":212630,\"end\":216020,\"confidence\":0.79107976000000002070322580038919113576412200927734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":218420,\"end\":218533,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you need anyone with you, a break, or any other further adjustments?\",\"start\":219102,\"end\":222824,\"confidence\":0.899328899999999986647480909596197307109832763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you ever hear silence on my end of the phone, it's just me typing up the notes.\",\"start\":229533,\"end\":233575,\"confidence\":0.61511152999999996193736251370864920318126678466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All right.\",\"start\":233639,\"end\":233736,\"confidence\":0.489670160000000020961152813470107503235340118408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you understand the purpose of the statement and agree that it may be used for your Scottish redress application and supporting evidence?\",\"start\":235714,\"end\":242070,\"confidence\":0.92376869999999999816253648532438091933727264404296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes.\",\"start\":243000,\"end\":243209,\"confidence\":0.461038620000000010090701607623486779630184173583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":243838,\"end\":244661,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Now, Theresa, we're just going to go into the personal background and the entry into care.\",\"start\":244984,\"end\":250550,\"confidence\":0.84418607000000001061579268935020081698894500732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you just tell me, where did you grow up and who lived with you before you went into care?\",\"start\":251098,\"end\":255352,\"confidence\":0.86406609999999994808916881083860062062740325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, my mum, dad, my sister.\",\"start\":259540,\"end\":261502,\"confidence\":0.67672140000000002846292090907809324562549591064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My brother, my twin brother, and my other two sisters were married.\",\"start\":264729,\"end\":273982,\"confidence\":0.88543325999999999975642595018143765628337860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So we were put in a home for droguies, I think it was supposed to be.\",\"start\":281851,\"end\":287784,\"confidence\":0.8203508999999999939944927973556332290172576904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Eh, my sister went, she went to Aunt Mandy's just to\\u2014 yeah, no worries, I'll come back to that shortly before we move on.\",\"start\":292318,\"end\":301063,\"confidence\":0.6547039999999999526636429436621256172657012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll just continue with, um, just everything before.\",\"start\":301241,\"end\":305070,\"confidence\":0.84428979999999997918536109864362515509128570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So at the moment I've just got like you lived with your mum and dad, your sister, your brother, and then also your twin brother.\",\"start\":305249,\"end\":311318,\"confidence\":0.73001009999999999511288706344203092157840728759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So does that mean you have two brothers, just to confirm?\",\"start\":311415,\"end\":313929,\"confidence\":0.9010415000000000507185404785559512674808502197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, one brother.\",\"start\":314347,\"end\":315335,\"confidence\":0.59180105000000005066596031610970385372638702392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just the one brother who's just\\u2014 my twin.\",\"start\":315500,\"end\":317443,\"confidence\":0.81024002999999999996560973158921115100383758544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and then your two sisters were married, so I'm presuming they wasn't in, in the family home.\",\"start\":319211,\"end\":324751,\"confidence\":0.7258194700000000221251639231923036277294158935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":329987,\"end\":330085,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And where was your family home?\",\"start\":333531,\"end\":335157,\"confidence\":0.68861662999999995182776046931394375860691070556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What number?\",\"start\":340255,\"end\":340611,\"confidence\":0.75159925000000005201883368499693460762500762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Sorry, 3.\",\"start\":340660,\"end\":341891,\"confidence\":0.5679220000000000379003495254437439143657684326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ben Coit Crescent.\",\"start\":342020,\"end\":342976,\"confidence\":0.759726459999999992334096532431431114673614501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you spell that for me, please?\",\"start\":343397,\"end\":344790,\"confidence\":0.827732099999999970663111525936983525753021240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"B-E-N-C-L-O-I-C-H. Oh, I-G-H-C-C. Oh, sorry, C-H. And that was Crescent, did you say?\",\"start\":346400,\"end\":361770,\"confidence\":0.54758329999999999504467496080906130373477935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What area?\",\"start\":365847,\"end\":368391,\"confidence\":0.7814438299999999504308334508095867931842803955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Lennoxtown.\",\"start\":370048,\"end\":370612,\"confidence\":0.56286110000000000308517655867035500705242156982421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":372527,\"end\":373430,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was home life like before care?\",\"start\":377942,\"end\":381102,\"confidence\":0.85746120000000003447127028266550041735172271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And try to include any relevant family health, education, or social work difficulties that are relevant.\",\"start\":381716,\"end\":388598,\"confidence\":0.83934264999999996792467982231755740940570831298828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"[Speaker:JANE] Well, when I went to the panel, my mum just\\u2014 she was no well, so she just said, take her away, I can't control her.\",\"start\":391377,\"end\":398716,\"confidence\":0.6697473499999999635434733136207796633243560791015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that's\\u2014 she had schizophrenia, so that's how my dad tried to get me kept out.\",\"start\":399442,\"end\":405959,\"confidence\":0.60508996000000003778751533900504000484943389892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I think I was in Calder Park when my sister's man, he managed to get me out.\",\"start\":406298,\"end\":413702,\"confidence\":0.78692919999999999536299810642958618700504302978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was in their care for a wee while, but then I wouldn't go to school, so I was back in again.\",\"start\":414688,\"end\":419124,\"confidence\":0.49467030000000000722337745173717848956584930419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So your mother wasn't well when you was taken to the panel, so they took you away from your mother, and then your father tried to keep you at home?\",\"start\":420218,\"end\":428262,\"confidence\":0.6889972699999999949938001009286381304264068603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My dad said he would take me should I went to school, Matt, but they says no, because what the mother said then was that was where they were putting junk in the hang, you know what I mean?\",\"start\":429476,\"end\":443177,\"confidence\":0.58552784000000002162522605431149713695049285888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My dad was greeting and that, and so was I greeting.\",\"start\":445246,\"end\":447563,\"confidence\":0.6895521000000000011453948900452814996242523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was just my mum wasn't well.\",\"start\":448962,\"end\":450233,\"confidence\":0.54096454000000004924686436424963176250457763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't know that at the time, obviously.\",\"start\":450314,\"end\":452421,\"confidence\":0.550293200000000037874769986956380307674407958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I can all understand it all now, you know what I mean?\",\"start\":453370,\"end\":456951,\"confidence\":0.536157699999999959317165121319703757762908935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":460616,\"end\":461401,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how would you say your education was like before you went into care?\",\"start\":465530,\"end\":468763,\"confidence\":0.7502457000000000153505652633612044155597686767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was always dogging school.\",\"start\":472878,\"end\":475941,\"confidence\":0.8034244999999999858886212678044103085994720458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He was always dodging school.\",\"start\":479700,\"end\":480627,\"confidence\":0.579685149999999982384224495035596191883087158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":484240,\"end\":484256,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And just the way my mum would be no well nor that, all that, kiddin'.\",\"start\":484676,\"end\":488133,\"confidence\":0.49324339999999999850643916943226940929889678955078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"My dad was an alcoholic as well.\",\"start\":488214,\"end\":489959,\"confidence\":0.819104550000000042331294025643728673458099365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mm-hmm.\",\"start\":492720,\"end\":493031,\"confidence\":0.71720773000000004326892621975275687873363494873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did you come to enter care?\",\"start\":508076,\"end\":510844,\"confidence\":0.83239125999999996619038711287430487573146820068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Who made the decision, and were you told the reasons as to why you was going into care?\",\"start\":511071,\"end\":515862,\"confidence\":0.81705784999999997442188259810791350901126861572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was some panel I went to.\",\"start\":517826,\"end\":519364,\"confidence\":0.800178199999999950620122035616077482700347900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm trying to think.\",\"start\":521661,\"end\":523207,\"confidence\":0.7055397599999999602715661239926703274250030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"In fact, it was in Kilceith.\",\"start\":523372,\"end\":524754,\"confidence\":0.86869096999999995123431517640710808336734771728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a panel to say if we went to\\u2014 that's what I was took, a children's panel.\",\"start\":525697,\"end\":530586,\"confidence\":0.88511499999999998511412968582590110599994659423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that's the day that I was getting away, so they took my wee lad there.\",\"start\":533038,\"end\":536836,\"confidence\":0.76526269999999996240802602187613956630229949951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was some panel in Kilsize, and did they tell you the reason as to why you was going into care?\",\"start\":538114,\"end\":544055,\"confidence\":0.886351499999999958845364744774997234344482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, I can't remember that much time back.\",\"start\":544917,\"end\":547454,\"confidence\":0.58642640000000001432312046745209954679012298583984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine, Theresa, don't worry.\",\"start\":547600,\"end\":550267,\"confidence\":0.7130379700000000209314521271153353154659271240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you have any siblings, Theresa?\",\"start\":563474,\"end\":565939,\"confidence\":0.8842724600000000378940967493690550327301025390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":570040,\"end\":570088,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And were you separated from any of them during your time in care?\",\"start\":570137,\"end\":573581,\"confidence\":0.821921169999999978728055793908424675464630126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was away for them all, aye.\",\"start\":577213,\"end\":579446,\"confidence\":0.61628680000000002348059524592827074229717254638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think that when we were children, babies, we were 6 months when my mum had a breakdown in the road at home then as well.\",\"start\":586370,\"end\":597011,\"confidence\":0.53238339999999995111323869423358701169490814208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, the next question being, Theresa, how old were you when you first entered care and how did you feel at the time?\",\"start\":600630,\"end\":605870,\"confidence\":0.88777110000000003520170821502688340842723846435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"13.\",\"start\":609380,\"end\":609669,\"confidence\":0.54336583999999998884078422634047456085681915283203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, I felt terrible.\",\"start\":609750,\"end\":610876,\"confidence\":0.89587300000000003041833451788988895714282989501953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I hated it.\",\"start\":611583,\"end\":612163,\"confidence\":0.93213456999999999563755181952728889882564544677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't like it, but I couldn't help it.\",\"start\":612388,\"end\":616023,\"confidence\":0.7962257999999999835694097782834433019161224365234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I ended up\\u2014 I was in a Cardiff park, was the very first one I was in, and they laid to me a boy's 20 pair of boots because 2 lasses ran away and I never told them because we were out the back and So that was my punishment, but the man was going like, tell me do handstands.\",\"start\":616152,\"end\":637567,\"confidence\":0.5368634500000000198127736439346335828304290771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, I'm not doing handstands, I was in my nightie.\",\"start\":639016,\"end\":641897,\"confidence\":0.60504320000000000323581161865149624645709991455078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And I was like, I said, I'm not doing a handstand because I said I've not got my pants on.\",\"start\":643520,\"end\":647274,\"confidence\":0.5300561999999999773791614643414504826068878173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he said, so that was made to polish a pair of boots.\",\"start\":648780,\"end\":653320,\"confidence\":0.830482500000000012363443602225743234157562255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I knew that wasn't right at the time, do you know what I mean?\",\"start\":654837,\"end\":657590,\"confidence\":0.6822248699999999832499497642857022583484649658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I didn't know why he was the boot Yeah, of course.\",\"start\":657688,\"end\":660720,\"confidence\":0.59789305999999997620619751614867709577083587646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll come back to that once it gets there.\",\"start\":660785,\"end\":663081,\"confidence\":0.815755840000000009837322068051435053348541259765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, the institution questions, we'll try to keep each answer relevant to each question as well, just so we can\\u2014 once the statement's finished and concluded with the phone call, I'll draught the statement up so all the questions that I ask are all relevant and will create a full-flowing chronology of your time within care.\",\"start\":663355,\"end\":688429,\"confidence\":0.8134131000000000000227373675443232059478759765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So I just don't want you to try and get too ahead of yourself, that's all.\",\"start\":688750,\"end\":691589,\"confidence\":0.52028214999999999879065626373630948364734649658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But, um, what you could say is very\\u2014 it's obviously very important, and it was something we'll go through very soon.\",\"start\":691718,\"end\":697862,\"confidence\":0.482791899999999996051514017381123267114162445068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just the next question at the moment is just, um, is there anything important about your childhood health, learning needs, vulnerability, unnamed history that should be recorded?\",\"start\":697958,\"end\":710375,\"confidence\":0.771534799999999965081087793805636465549468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'll bring you in my medical records.\",\"start\":717547,\"end\":719841,\"confidence\":0.8290413599999999494372104891226626932621002197265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't really know some of the questions you're asking me.\",\"start\":720033,\"end\":723082,\"confidence\":0.49625187999999997856548361596651375293731689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it's essentially just saying if there was any, um, any point in your childhood before you went to care, um, did you have any health needs or any learning needs, or if you was classed as a vulnerable child at that time in relation to your health.\",\"start\":724124,\"end\":740825,\"confidence\":0.64553729999999998057091943337582051753997802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"A vulnerable child, probably, because I was abused by my mum's brother.\",\"start\":742838,\"end\":753412,\"confidence\":0.91695479999999995879278458232874982059001922607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"By your mum's what, sorry?\",\"start\":754928,\"end\":756267,\"confidence\":0.492845099999999980422416001601959578692913055419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum's brother.\",\"start\":756622,\"end\":757493,\"confidence\":0.76830995000000001926565573739935643970966339111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they never acknowledged that I was 37, I said I'm 37, because I was pregnant with Megan at the time..\",\"start\":762421,\"end\":771340,\"confidence\":0.494204639999999972843625073437578976154327392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And that came up and they came to my house about it because it had happened to his daughter as well.\",\"start\":771340,\"end\":777160,\"confidence\":0.7784247399999999483810597666888497769832611083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But he's now passed away, so that's out the question now, you know what I mean?\",\"start\":777220,\"end\":782390,\"confidence\":0.61481909999999995175556932736071757972240447998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":783060,\"end\":783300,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum, I think my mum, she wouldn't talk about it obviously because it was her brother and she was no well anyway, but I can understand that now.\",\"start\":783300,\"end\":792620,\"confidence\":0.49835580000000001543725147712393663823604583740234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But at the time I didn't understand it.\",\"start\":792620,\"end\":794860,\"confidence\":0.60145450000000000301270119962282478809356689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't understand it and I had me to tell them because I wouldn't get him at the weekends because I worked when I came home at the weekends.\",\"start\":794860,\"end\":804822,\"confidence\":0.778917199999999976256503941840492188930511474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I worked up in Campsie Glen.\",\"start\":804870,\"end\":806770,\"confidence\":0.875427399999999966695440889452584087848663330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, so I'd go out at the weekends.\",\"start\":807624,\"end\":810087,\"confidence\":0.7803588500000000482970108350855298340320587158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in that place for about 6 weeks, I think, and then I think I went up to a place up in Fair.\",\"start\":811526,\"end\":821355,\"confidence\":0.90230049999999994980726114590652287006378173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember the name of that one.\",\"start\":822650,\"end\":824221,\"confidence\":0.69688969999999994531236779948812909424304962158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, it was a Scouse bit there.\",\"start\":824270,\"end\":825954,\"confidence\":0.6140873399999999815435103300842456519603729248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Prison.\",\"start\":828320,\"end\":829031,\"confidence\":0.60146310000000002826681111400830559432506561279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's okay if you can't remember, don't, don't, um, worry yourself too much.\",\"start\":831620,\"end\":835632,\"confidence\":0.60983379999999998144488699836074374616146087646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's the\\u2014 that's concluding the personal background and entry into care.\",\"start\":836166,\"end\":841539,\"confidence\":0.87884700000000004482814119910472072660923004150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And as I said before, I'm just going to confirm to you what we have on file, um, following your previous phone call with my colleague Leah.\",\"start\":841668,\"end\":849196,\"confidence\":0.92005449999999999732835931354202330112457275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We have that your first care setting was Calder House, and this was in Blantyre.\",\"start\":850644,\"end\":855100,\"confidence\":0.905118050000000007315748007385991513729095458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The approximate dates we have for you is that you entered Calder House on the 15th of March 1977 at the age of 14.\",\"start\":855229,\"end\":866529,\"confidence\":0.95956289999999999640323267158237285912036895751953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You was placed there by the authority of South Lanarkshire Council following the panel hearing.\",\"start\":867991,\"end\":874623,\"confidence\":0.92607019999999995452100165493902750313282012939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The second case that we have is\\u2014 apologies for the pronunciation\\u2014 the pronunciation, but Balmacraig School, the location of that being Perth.\",\"start\":875860,\"end\":885559,\"confidence\":0.81964639999999999719904053563368506729602813720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We have the dates being the 8th August in 1977 up until November in 1977 at age of 14, and the placing authority being Perth and Kinross.\",\"start\":886555,\"end\":898675,\"confidence\":0.94890079999999998872084461254416964948177337646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The third setting that we have is Cardross Park, and the location being at Cardross, and this was following November 1977 at age 14, and the placing authority that we have is Argyll and Bute.\",\"start\":899558,\"end\":915819,\"confidence\":0.9383122299999999693653762733447365462779998779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Being on remand for an assessment.\",\"start\":916413,\"end\":919718,\"confidence\":0.86442710000000000380993014914565719664096832275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The fourth care setting we have is Rye Hill Hostel in Dunoon, and you was there on the 11th, again in November 1977, and you was there up until October 1978, the placing authority being Dundee.\",\"start\":920905,\"end\":938717,\"confidence\":0.9306747300000000056030557971098460257053375244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then finally we've got Cardross Park Assessment Centre in Cardross, and this was on the 19th of October 1978 up until June 1979, and the age being 15 to 16, place in our authority being Argyll and Bute.\",\"start\":939920,\"end\":960312,\"confidence\":0.8793040500000000037061909097246825695037841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And this was before you was then released into the care of your sister, I believe.\",\"start\":960474,\"end\":967497,\"confidence\":0.8970496999999999498953684451407752931118011474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, released to your sister.\",\"start\":968095,\"end\":969439,\"confidence\":0.7847581999999999613493173455935902893543243408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And from the chronology of The placement chronology, is that correct?\",\"start\":970353,\"end\":975198,\"confidence\":0.902134400000000002961542122648097574710845947265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Fantastic.\",\"start\":977580,\"end\":978097,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was in\\u2014 I thought I was in Hedges Park for a few years because I've been at school at that place.\",\"start\":978275,\"end\":985841,\"confidence\":0.84285193999999996616878661370719783008098602294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what, as a collective, you would have been in Calder House for?\",\"start\":987060,\"end\":991512,\"confidence\":0.88722323999999996857468431699089705944061279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It seems as though you would have been in Cowder House for the duration of like 3 and a half years to 4 years.\",\"start\":1001457,\"end\":1006174,\"confidence\":0.8111204499999999928405713944812305271625518798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's right.\",\"start\":1006286,\"end\":1007410,\"confidence\":0.558114769999999982275085130822844803333282470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":1007650,\"end\":1008292,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so now it's part 4, is the compact placement sheet.\",\"start\":1008998,\"end\":1013346,\"confidence\":0.86719113999999997144385588399018160998821258544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So being, um, how many questions?\",\"start\":1013427,\"end\":1016170,\"confidence\":0.8116516499999999467718225787393748760223388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12.\",\"start\":1016219,\"end\":1021273,\"confidence\":0.80439150000000003704059281517402268946170806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there'll be 12 questions I'll be asking you in relation to each institution.\",\"start\":1021610,\"end\":1025669,\"confidence\":0.9201649400000000422750190409715287387371063232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"These questions will be repeated questions for each institutional care setting.\",\"start\":1026183,\"end\":1031043,\"confidence\":0.87980219999999997870787638021283783018589019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"All right, try to stick in a chronology of your first time within Calder House and you answer the questions in relevance to your first experience there, and then again for Balnahcraig School, and then I'll ask you the same questions again for your time specifically at Cardross Park, and then I'll ask the same 12 set of questions again for Rye Hostel And then finally, I'll ask you the same 12 questions again for the time at Cardross Park Assessment Centre.\",\"start\":1031700,\"end\":1062442,\"confidence\":0.8868323000000000178033587872050702571868896484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I cannae mind that Ryde hostel thing.\",\"start\":1062700,\"end\":1064970,\"confidence\":0.6138841999999999909931602815049700438976287841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I cannae mem.\",\"start\":1065421,\"end\":1066002,\"confidence\":0.52415000000000000479616346638067625463008880615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Where was that?\",\"start\":1066067,\"end\":1066875,\"confidence\":0.7638095000000000300843794320826418697834014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was in Dunoon.\",\"start\":1067910,\"end\":1069414,\"confidence\":0.8143381499999999828531827006372623145580291748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Dunoon?\",\"start\":1070578,\"end\":1070885,\"confidence\":0.80320899999999995078070469389786012470722198486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I cannae mem that one.\",\"start\":1070999,\"end\":1071936,\"confidence\":0.53397729999999998806714529564487747848033905029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if that was the one that I ran away from.\",\"start\":1072114,\"end\":1074863,\"confidence\":0.51544493000000002336236093469779007136821746826171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I did run away from one of them because the man slapped me.\",\"start\":1079180,\"end\":1082772,\"confidence\":0.61578184000000002473740323694073595106601715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But I've got on file when you spoke to my colleague Leah that it was Cardross Park Assessment Centre where you was absconding, which means obviously running away.\",\"start\":1084216,\"end\":1096240,\"confidence\":0.54471623999999996268428503753966651856899261474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was running away there too.\",\"start\":1097058,\"end\":1098648,\"confidence\":0.6846733000000000401996658183634281158447265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's understandable.\",\"start\":1099547,\"end\":1101377,\"confidence\":0.612014700000000022583890313399024307727813720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If for any question, for any reason, if you're unsure of how to answer the question, if you just try to ask me to explain it in a bit more detail, I will provide you with the question again in a different wording.\",\"start\":1102099,\"end\":1116620,\"confidence\":0.8518767400000000211690576179535128176212310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And also, if you just can't remember or you can't answer the question due to not remembering, that is fine.\",\"start\":1117219,\"end\":1123490,\"confidence\":0.61847200000000002173550228690146468579769134521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you state that, we'll just move on to the next questions, okay?\",\"start\":1123910,\"end\":1126666,\"confidence\":0.8527362000000000552546453036484308540821075439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1128257,\"end\":1128595,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So this will be for your first SS\\u2014 first institution being Calder House.\",\"start\":1129061,\"end\":1134301,\"confidence\":0.93764645000000002017515043917228467762470245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you please confirm the institution name, the location, and the approximate dates and age of how old you were when you entered there and who placed you there?\",\"start\":1136344,\"end\":1150610,\"confidence\":0.9399419399999999757966406832565553486347198486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He thought I was in there when I was 13.\",\"start\":1150690,\"end\":1152941,\"confidence\":0.76532999999999995477395486886962316930294036865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They kept saying I was 14, but I don't know.\",\"start\":1154194,\"end\":1156487,\"confidence\":0.62151199999999995338129110677982680499553680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I thought I was put in when I was 13.\",\"start\":1156779,\"end\":1158960,\"confidence\":0.65961970000000003100382173215621151030063629150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I don't know.\",\"start\":1160215,\"end\":1163229,\"confidence\":0.62970389999999998309476723079569637775421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I must have been 14.\",\"start\":1165240,\"end\":1167410,\"confidence\":0.83768100000000000893152218850445933640003204345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"If I'd been 14 then, I can't mind.\",\"start\":1167410,\"end\":1170370,\"confidence\":0.78605990000000003359303946126601658761501312255859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I can remember that the thing that's happened in there was atrocious, you know what I mean?\",\"start\":1172170,\"end\":1178250,\"confidence\":0.8635152600000000067126393332728184759616851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1178250,\"end\":1178530,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was the two lasses that ran away, they were made to clean a barn out with toothbrush.\",\"start\":1178530,\"end\":1186040,\"confidence\":0.610734050000000028290969567024149000644683837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, I get polishing a pair of boots right enough, but then there was the man was telling me to do a handstand and all that, and I knew that was wrong.\",\"start\":1187290,\"end\":1193590,\"confidence\":0.7548928999999999778225401314557529985904693603515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So yeah, nothing like that happened to me, but I know that wasn't right, him saying that to me, do you know what I mean?\",\"start\":1195510,\"end\":1202610,\"confidence\":0.74816585000000002114717290169210173189640045166015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because I was just telling the woman the next day, I was telling all the women.\",\"start\":1202610,\"end\":1206440,\"confidence\":0.8165160399999999984999021762632764875888824462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yes, we will move back to what you've just said very shortly because the following questions now will be in relation to obviously the things what you experienced within your time in care, so it will eventually be relevant soon.\",\"start\":1208130,\"end\":1223810,\"confidence\":0.75178029999999995691695175992208532989025115966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so what type of setting was it at Calder House?\",\"start\":1223810,\"end\":1225330,\"confidence\":0.8926195999999999575180709143751300871372222900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was 4-bedroom, I think.\",\"start\":1227665,\"end\":1233887,\"confidence\":0.890669350000000026312818590668030083179473876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say it again.\",\"start\":1234983,\"end\":1235532,\"confidence\":0.6422215000000000006963318810448981821537017822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"4-bedroom.\",\"start\":1236196,\"end\":1237102,\"confidence\":0.68259513000000004989686885892297141253948211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A 4-kind room?\",\"start\":1238315,\"end\":1239319,\"confidence\":0.8898580000000000378435061065829358994960784912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A 4-bedroom.\",\"start\":1240015,\"end\":1241358,\"confidence\":0.68891259999999998608899431928875856101512908935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4-bedroom.\",\"start\":1242667,\"end\":1243572,\"confidence\":0.68259513000000004989686885892297141253948211669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I think.\",\"start\":1244688,\"end\":1246158,\"confidence\":0.7674345000000000194262383956811390817165374755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1247451,\"end\":1247548,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was this a residential school, an assessment centre?\",\"start\":1247613,\"end\":1250945,\"confidence\":0.812464700000000039636915971641428768634796142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Assessment centre.\",\"start\":1251172,\"end\":1251756,\"confidence\":0.6825052499999999522373173022060655057430267333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was assessment centre.\",\"start\":1251820,\"end\":1253376,\"confidence\":0.8290239600000000042001602196251042187213897705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And at your first time at Calder House, how long was you\\u2014 for your time at Calder House, how long was you there for?\",\"start\":1257916,\"end\":1265018,\"confidence\":0.93200605999999996953420122736133635044097900390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think 3 weeks, and then that's when I went to Dundee.\",\"start\":1267960,\"end\":1270983,\"confidence\":0.89965963000000004345935167293646372854709625244140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no problem.\",\"start\":1274206,\"end\":1276232,\"confidence\":0.5762886000000000397136545871035195887088775634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a few sentences, Theresa, Could you kindly explain what ordinary day life was like at Calder House?\",\"start\":1277228,\"end\":1287348,\"confidence\":0.8454390000000000515711917614680714905261993408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And could you kindly describe the accommodation you were in, the routines of your day-to-day life, any school\\/work, food, clothing, hygiene, and how\\u2014 if you had access to contact with your family?\",\"start\":1287993,\"end\":1305495,\"confidence\":0.90111010000000002495568196536623872816562652587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My mum and my dad used to come up and take me out to a cafe, but just, I think they had me out for about an hour.\",\"start\":1307199,\"end\":1316470,\"confidence\":0.84768840000000000856061888043768703937530517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was the accommodation like where you were staying?\",\"start\":1327069,\"end\":1329861,\"confidence\":0.90047259999999995638830796451657079160213470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was your bedroom like?\",\"start\":1330620,\"end\":1331895,\"confidence\":0.87263729999999994912940337599138729274272918701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was like 40 a room, I think.\",\"start\":1332573,\"end\":1334535,\"confidence\":0.881782700000000030371438697329722344875335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"40 per room?\",\"start\":1335249,\"end\":1336368,\"confidence\":0.8505521000000000331198179992497898638248443603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4 people per room.\",\"start\":1336562,\"end\":1338263,\"confidence\":0.7394916400000000056280669014086015522480010986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry.\",\"start\":1338489,\"end\":1338715,\"confidence\":0.50921240000000000947011358221061527729034423828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was the\\u2014 what was the hygiene of the room like?\",\"start\":1342598,\"end\":1345772,\"confidence\":0.818892799999999976279241309384815394878387451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it clean?\",\"start\":1345836,\"end\":1346384,\"confidence\":0.84540059999999994655439650159678421914577484130859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was clean, uh-huh.\",\"start\":1347108,\"end\":1348112,\"confidence\":0.5655618000000000034077629607054404914379119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was you provided any clothes?\",\"start\":1350283,\"end\":1351790,\"confidence\":0.81520789999999998531876599372480995953083038330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Ah, they were defective clothes.\",\"start\":1352616,\"end\":1355192,\"confidence\":0.90361740000000001504787405792740173637866973876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah yeah, people had already used it, wasn't it?\",\"start\":1357515,\"end\":1359800,\"confidence\":0.64288365999999996791558487529982812702655792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Like new clothes and that.\",\"start\":1359898,\"end\":1361008,\"confidence\":0.735103300000000015046452972455881536006927490234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was used clothes.\",\"start\":1362078,\"end\":1362977,\"confidence\":0.74113079999999997848902921759872697293758392333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was used clothes.\",\"start\":1363043,\"end\":1364662,\"confidence\":0.74113079999999997848902921759872697293758392333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what would you say the hygiene of the clothes like?\",\"start\":1366871,\"end\":1368609,\"confidence\":0.8097433400000000336405037160147912800312042236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were they clean or were they dirty?\",\"start\":1368674,\"end\":1369697,\"confidence\":0.67532859999999994560226923567824997007846832275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They were dirty.\",\"start\":1371110,\"end\":1372441,\"confidence\":0.92178780000000004601901082423864863812923431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":1373659,\"end\":1376485,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What was your daily routine like at Calder House?\",\"start\":1380770,\"end\":1384072,\"confidence\":0.9227608000000000476603645438444800674915313720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't really mind much.\",\"start\":1390191,\"end\":1391386,\"confidence\":0.58705013999999999807499762027873657643795013427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":1392613,\"end\":1393081,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know one of my friends, they came in, so they were out there working, bullying her, and I was sitting with her so that\\u2014 I don't know, they weren't afraid to me, so I don't know if the two of us were getting bullied or not, so we sat in the room She wouldn't have committed suicide.\",\"start\":1395600,\"end\":1416623,\"confidence\":0.60584179999999998589288452421897090971469879150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, come on, my gran and that sat the tailor room through it.\",\"start\":1416704,\"end\":1420831,\"confidence\":0.56142429999999998724291572216316126286983489990234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But so they had to tell the teachers about the women that was here.\",\"start\":1420912,\"end\":1426292,\"confidence\":0.6649722000000000132757804749417118728160858154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, it was not\\u2014 I don't think it was a good time I had done that, dear, right enough.\",\"start\":1426503,\"end\":1431521,\"confidence\":0.8546099700000000520816456628381274640560150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's\\u2014 that's\\u2014 I'll just hold on one moment while I just catch up on the notes, Theresa.\",\"start\":1432973,\"end\":1436868,\"confidence\":0.844923899999999949983475744375027716159820556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, apologies.\",\"start\":1437455,\"end\":1439103,\"confidence\":0.63007029999999997205151203161221928894519805908203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So moving on to the next question.\",\"start\":1443325,\"end\":1444601,\"confidence\":0.8008998000000000505593789057456888258457183837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did staff and other children genuinely treat you?\",\"start\":1445102,\"end\":1448751,\"confidence\":0.58762926000000004211898385619861073791980743408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, I was saying that they were bullying my friend, but I wasn't letting them.\",\"start\":1450280,\"end\":1454526,\"confidence\":0.598018900000000019900880943168886005878448486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was setting up for, you know what I mean?\",\"start\":1455807,\"end\":1457330,\"confidence\":0.8144151600000000268408939518849365413188934326171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"The children were bullying my friend.\",\"start\":1458595,\"end\":1460354,\"confidence\":0.9023491999999999624293423039489425718784332275390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"But the children didn't treat you that way?\",\"start\":1468284,\"end\":1471609,\"confidence\":0.7582335000000000047037929107318632304668426513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They didn't bully you?\",\"start\":1471674,\"end\":1472417,\"confidence\":0.6116411999999999959953811412560753524303436279296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, no, I'm glad they stuck up for us.\",\"start\":1473127,\"end\":1477211,\"confidence\":0.69683930000000005033911065766005776822566986083984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"That's tend to what happens with bullies though, isn't it?\",\"start\":1477389,\"end\":1479554,\"confidence\":0.63875300000000001521271997262374497950077056884765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"They don't like it when people stand up to them.\",\"start\":1479651,\"end\":1481380,\"confidence\":0.74827385000000001813447170206927694380283355712890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, they're afraid, aren't they?\",\"start\":1481445,\"end\":1482996,\"confidence\":0.6343353400000000252845211434760130941867828369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the staff treat you at Calder House?\",\"start\":1493375,\"end\":1495904,\"confidence\":0.88619137000000003379085455890162847936153411865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think the staff were doing it to that kid, apart from that man.\",\"start\":1500073,\"end\":1506693,\"confidence\":0.69812149999999995042543332601781003177165985107421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I think the staff, the other staff, were all right.\",\"start\":1507874,\"end\":1510930,\"confidence\":0.71209920000000004325357849666033871471881866455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you say apart from that man, can you remember his name at all?\",\"start\":1511964,\"end\":1515873,\"confidence\":0.7720197399999999543496187470736913383007049560546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't, no, I can't remember his name.\",\"start\":1515938,\"end\":1517909,\"confidence\":0.704149099999999972254727254039607942104339599609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is there any descriptive features that you remember at all?\",\"start\":1518539,\"end\":1521544,\"confidence\":0.876677499999999998436805981327779591083526611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh, like, did he have any tattoos?\",\"start\":1524100,\"end\":1525789,\"confidence\":0.8596821999999999519559423788450658321380615234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"A big man, just a big man.\",\"start\":1526208,\"end\":1527882,\"confidence\":0.62679373999999998812171497775125317275524139404296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Fat man.\",\"start\":1528558,\"end\":1529057,\"confidence\":0.87823890000000004452118673725635744631290435791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's what I can explain.\",\"start\":1529202,\"end\":1532421,\"confidence\":0.7850953000000000514546627528034150600433349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Horrible face.\",\"start\":1533660,\"end\":1534292,\"confidence\":0.9695583599999999524499116887454874813556671142578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Horrible looking face.\",\"start\":1534858,\"end\":1535823,\"confidence\":0.97510569999999996415596115184598602354526519775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, quite a scary man.\",\"start\":1537340,\"end\":1541793,\"confidence\":0.57925283999999999107188841662718914449214935302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I just can't remember his name.\",\"start\":1545180,\"end\":1547327,\"confidence\":0.539176499999999947476680972613394260406494140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":1548180,\"end\":1549146,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was, um, sorry, there's some things that things can\\u2014 did he have any, did he have any hair or anything like that?\",\"start\":1549259,\"end\":1558392,\"confidence\":0.71380549999999998167510284474701620638370513916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did he have long or short hair?\",\"start\":1558521,\"end\":1560068,\"confidence\":0.9222852599999999956281726554152555763721466064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I think he was kind of bald, slightly bald.\",\"start\":1560294,\"end\":1570660,\"confidence\":0.5855852999999999752844814793206751346588134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, it'd be me being young and all, I didn't think it was an old man, if you know what I mean.\",\"start\":1571031,\"end\":1575419,\"confidence\":0.719881800000000016126477930811233818531036376953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":1575958,\"end\":1582725,\"confidence\":0.708617700000000017013235265039838850498199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next question may be a bit distressing, so just try and answer it in the best way you possibly can.\",\"start\":1583387,\"end\":1589503,\"confidence\":0.59602122999999995744957459464785642921924591064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anything happen to you there that you now consider abuse, neglect, or harmful?\",\"start\":1590590,\"end\":1596121,\"confidence\":0.7806971700000000513597342433058656752109527587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Remember that, man?\",\"start\":1597153,\"end\":1598733,\"confidence\":0.76853614999999997348112401596154086291790008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's the boost.\",\"start\":1599329,\"end\":1600699,\"confidence\":0.5225535999999999514642468056990765035152435302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Hey, tell me, dear hornstone, when I had a night yawn, do you know what I mean?\",\"start\":1601403,\"end\":1604437,\"confidence\":0.7394311399999999867560518396203406155109405517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, hold on one second.\",\"start\":1605357,\"end\":1606907,\"confidence\":0.68319249999999998035349335623322986066341400146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's a red one.\",\"start\":1611950,\"end\":1612688,\"confidence\":0.67558240000000002734026338657713495194911956787109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that was neglect, I think, because I did tell the staff and I don't think they've done anything about it.\",\"start\":1621110,\"end\":1628709,\"confidence\":0.7075770999999999588681021123193204402923583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on one moment.\",\"start\":1630639,\"end\":1632825,\"confidence\":0.76652430000000004728377689389162696897983551025390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Nothing was done about it.\",\"start\":1639742,\"end\":1640778,\"confidence\":0.7458436999999999983401721692644059658050537109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":1641425,\"end\":1641927,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did you experience\\u2014 looking back, did you experience anything that you'd now consider as physical or emotional abuse?\",\"start\":1642073,\"end\":1651285,\"confidence\":0.56206560000000005405951242209994234144687652587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, when he used to get me up in the morning, I was in the kitchen and I had to get my clothes on quick and put a cover over the keyhole.\",\"start\":1655483,\"end\":1665812,\"confidence\":0.7575924400000000336063976646983064711093902587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then I would get out the door, and the abuser would say, 'I was just coming to get you,' because they were all seeing the looks through the keyhole.\",\"start\":1666005,\"end\":1674023,\"confidence\":0.5160278700000000551284529137774370610713958740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second.\",\"start\":1675153,\"end\":1675798,\"confidence\":0.64591235000000002397513299001730047166347503662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I didn't think it was just me, it was other ones.\",\"start\":1677283,\"end\":1679429,\"confidence\":0.66709450000000003466738007773528806865215301513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what he was doing to the other ones.\",\"start\":1679558,\"end\":1681522,\"confidence\":0.7115517000000000091830543169635348021984100341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Friends.\",\"start\":1682933,\"end\":1683257,\"confidence\":0.695427000000000017365664461976848542690277099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So yeah, he used to get you up early in the morning, you'd get your clothes on quickly, and that's because, um, he used to peep through the keyhole.\",\"start\":1683419,\"end\":1693763,\"confidence\":0.73732834999999996572483951240428723394870758056640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that'd be stressful, that'd be stressful in the morning.\",\"start\":1698655,\"end\":1701463,\"confidence\":0.7014055999999999624350266458350233733654022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, get my clothes on and all that, mate.\",\"start\":1702286,\"end\":1705579,\"confidence\":0.7496536400000000099907992989756166934967041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The thought of him just looking through that keyhole, just put a housecoat up.\",\"start\":1706747,\"end\":1710053,\"confidence\":0.67477149999999996854427308790036477148532867431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm sure my hangar could thank you, do you know what I mean?\",\"start\":1710340,\"end\":1713620,\"confidence\":0.483712050000000004512656914812396280467510223388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":1714091,\"end\":1715016,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"This may\\u2014 moving on to the next question.\",\"start\":1721340,\"end\":1723509,\"confidence\":0.88523143999999998055017158549162559211254119873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It may seem like these questions may seem like they're repeated, but try to answer them as best as your ability.\",\"start\":1723685,\"end\":1731415,\"confidence\":0.71809120000000004058193781020236201584339141845703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And who was involved or responsible for the abuse that you endured at your time in Calder House?\",\"start\":1731897,\"end\":1738315,\"confidence\":0.732095099999999998630073605454526841640472412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That would have been the workers, maybe.\",\"start\":1744553,\"end\":1748237,\"confidence\":0.77966539999999995291801724306424148380756378173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":1748336,\"end\":1748729,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Then there was used to be a room you could get in, so that would be the heat, like the hedge one.\",\"start\":1757219,\"end\":1762145,\"confidence\":0.843840099999999981861265041516162455081939697265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say that again.\",\"start\":1762988,\"end\":1763685,\"confidence\":0.6831715000000000426183532908908091485500335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It would be the hedge one, the room you'd get in, a room with a hedge in.\",\"start\":1764268,\"end\":1768364,\"confidence\":0.8870793999999999623895519107463769614696502685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A headroom, did you say?\",\"start\":1770204,\"end\":1771373,\"confidence\":0.80992823999999996598120333146653138101100921630859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, they were the head person.\",\"start\":1771763,\"end\":1773355,\"confidence\":0.685287100000000037880454328842461109161376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Head pressing?\",\"start\":1774362,\"end\":1774979,\"confidence\":0.8280127999999999932612126940512098371982574462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":1776690,\"end\":1776706,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A head pressing room?\",\"start\":1777677,\"end\":1778762,\"confidence\":0.8352332000000000089556806415203027427196502685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, the head worker.\",\"start\":1779620,\"end\":1787468,\"confidence\":0.55269840000000003410463023101328872144222259521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The head worker?\",\"start\":1788920,\"end\":1789776,\"confidence\":0.79869025999999998521872157652978785336017608642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":1790276,\"end\":1790405,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know how you would go to the staff room?\",\"start\":1790760,\"end\":1792598,\"confidence\":0.74994475000000004882849680143408477306365966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":1794085,\"end\":1794313,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, they would have a staff room in their cell, so you would go to them.\",\"start\":1794982,\"end\":1798095,\"confidence\":0.89997183999999996739660446110065095126628875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Get in, bother me or whatever.\",\"start\":1798313,\"end\":1800987,\"confidence\":0.60916899999999996051514017381123267114162445068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, were there any, um, apologies, hold on.\",\"start\":1805937,\"end\":1818313,\"confidence\":0.7192602999999999635605263392790220677852630615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so the next question, try to take your time with answering the question.\",\"start\":1820992,\"end\":1824618,\"confidence\":0.81900804999999998745607854289119131863117218017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And if you would like to take a moment before answering the question, that is perfectly fine.\",\"start\":1825403,\"end\":1829064,\"confidence\":0.569779000000000035441871659713797271251678466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you give one clear example of what happened?\",\"start\":1830285,\"end\":1833448,\"confidence\":0.7927551999999999932100536170764826238155364990234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As in, sorry, could you give one clear example of the abuse that you were a victim to?\",\"start\":1834620,\"end\":1840577,\"confidence\":0.81782067000000002732207349254167638719081878662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Where and when did it occur?\",\"start\":1841364,\"end\":1842777,\"confidence\":0.8711607999999999574214371023117564618587493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What happened before the abuse started, during the abuse, and afterwards?\",\"start\":1843852,\"end\":1849536,\"confidence\":0.5102573599999999931497995930840261280536651611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, me and my sister had run away, so\\u2014 You had run away, sorry?\",\"start\":1854154,\"end\":1859264,\"confidence\":0.60908799999999996277466607352835126221179962158203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, two lasses had run away, and because I never told that they'd run away, I get punished for it too.\",\"start\":1859601,\"end\":1866560,\"confidence\":0.81910263999999999295908992280601523816585540771484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that's the punishment I got, to polish 20 pair of boots, and that's when the abuse started for them.\",\"start\":1867316,\"end\":1876246,\"confidence\":0.8860704299999999644654735675430856645107269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it started from them running away?\",\"start\":1878272,\"end\":1879858,\"confidence\":0.6984111699999999700594344176352024078369140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Nice.\",\"start\":1880035,\"end\":1881006,\"confidence\":0.7344969999999999554773921772721223533153533935546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what happened, um, following you not telling them about the two girls running away?\",\"start\":1885939,\"end\":1891030,\"confidence\":0.73181653000000002062819248749292455613613128662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I was with them.\",\"start\":1893960,\"end\":1894656,\"confidence\":0.79517614999999997049684452576912008225917816162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was there.\",\"start\":1895188,\"end\":1895590,\"confidence\":0.6748336999999999807897665959899313747882843017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was the one to go because I think I was getting it.\",\"start\":1895751,\"end\":1898165,\"confidence\":0.6263313999999999825973873157636262476444244384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought I was getting it.\",\"start\":1898986,\"end\":1901047,\"confidence\":0.589300900000000016376588973798789083957672119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was to go to another place.\",\"start\":1902600,\"end\":1904818,\"confidence\":0.82422300000000003894484734701109118759632110595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was the one on Perth, I think.\",\"start\":1904980,\"end\":1909723,\"confidence\":0.86444043999999997662797568409587256610393524169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":1910047,\"end\":1910321,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what happened after the staff found out that the girls had run away and that you hadn't mentioned that they did run away?\",\"start\":1913116,\"end\":1927916,\"confidence\":0.68372060000000001167563823400996625423431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, the staff was at the front, in the front inside, so we were at the back.\",\"start\":1928077,\"end\":1932094,\"confidence\":0.79648280000000004630322791854268871247768402099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I wasn't supposed to be looking after them.\",\"start\":1934417,\"end\":1937462,\"confidence\":0.82869387000000005460975671667256392538547515869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, that's what I said.\",\"start\":1939903,\"end\":1941058,\"confidence\":0.6909026499999999515466697630472481250762939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said I was\\u2014 I never seen them disappearing.\",\"start\":1941107,\"end\":1943448,\"confidence\":0.684653500000000025949020709958858788013458251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought they was at the front.\",\"start\":1944910,\"end\":1946098,\"confidence\":0.7110618399999999450500354214455001056194305419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even remember the two lasses' names.\",\"start\":1960516,\"end\":1965328,\"confidence\":0.8170897999999999772313685753033496439456939697265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":1966329,\"end\":1966830,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Don't worry about remembering their names.\",\"start\":1966894,\"end\":1969123,\"confidence\":0.700047300000000038977532312856055796146392822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you couldn't see them in the queue and they got away from the\\u2014 Aye, but they got caught that night and was back.\",\"start\":1969882,\"end\":1977630,\"confidence\":0.6826294699999999604500544592156074941158294677734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I never got to see them for a few days.\",\"start\":1979128,\"end\":1981633,\"confidence\":0.62826234000000003021568772965110838413238525390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if they get back, I don't know.\",\"start\":1982169,\"end\":1984413,\"confidence\":0.58863180000000003833093842331436462700366973876953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"As bad as it might be in the dead of the afternoon, I mean.\",\"start\":1998129,\"end\":2000527,\"confidence\":0.82981782999999997851858779540634714066982269287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2001107,\"end\":2001960,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you tell me what happened?\",\"start\":2021730,\"end\":2023439,\"confidence\":0.78690499999999996560973158921115100383758544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What if there's anything that happened to yourself in relation to any abuse, in your own words?\",\"start\":2023519,\"end\":2028154,\"confidence\":0.64827365000000003458779929133015684783458709716796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, I think I'd class that as abuse.\",\"start\":2031630,\"end\":2033993,\"confidence\":0.83983980000000002519300323911011219024658203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What, witnessing that?\",\"start\":2035510,\"end\":2036527,\"confidence\":0.664918539999999946843445286503992974758148193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That bang.\",\"start\":2037167,\"end\":2037775,\"confidence\":0.494835399999999980824583190042176283895969390869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And there was anything else what happened to you while she was at Calder House?\",\"start\":2039431,\"end\":2044775,\"confidence\":0.87751520000000005072848807685659267008304595947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, just the, the man.\",\"start\":2046540,\"end\":2049228,\"confidence\":0.64787099999999997468336232486763037741184234619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, okay, that's fine.\",\"start\":2049373,\"end\":2052465,\"confidence\":0.74913602999999995279978293183376081287860870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, did this happen often?\",\"start\":2052996,\"end\":2054429,\"confidence\":0.79622640000000000082280848801019601523876190185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, was it over a specific period of time?\",\"start\":2055257,\"end\":2057282,\"confidence\":0.86544140000000002732605253186193294823169708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, it was when I was doing the kitchen, so I was doing the kitchen for about a week and then it would be some days So I did that every morning, for every morning I got up to get ready and all that.\",\"start\":2057690,\"end\":2073371,\"confidence\":0.8741282999999999692164465159294195473194122314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The stress of going to get washed and come back and change and all that.\",\"start\":2073989,\"end\":2078220,\"confidence\":0.488203200000000003822009375653578899800777435302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, one second, I might just catch up on the notes.\",\"start\":2080109,\"end\":2082393,\"confidence\":0.682948600000000016763124222052283585071563720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"than it would have been someone else who was worried about getting up, washing, and getting dressed for kitchen duty.\",\"start\":2115696,\"end\":2122175,\"confidence\":0.5609707999999999916695969659485854208469390869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did it ever change, or did it get\\u2014 or did it become worse?\",\"start\":2123748,\"end\":2127128,\"confidence\":0.749896899999999977382003635284490883350372314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It was just the same all the time, every day.\",\"start\":2128660,\"end\":2131862,\"confidence\":0.59940267000000002628468109833193011581897735595703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, no problem.\",\"start\":2132642,\"end\":2133438,\"confidence\":0.58404650000000002396660647718817926943302154541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I would manage to get this and this now.\",\"start\":2138892,\"end\":2141922,\"confidence\":0.50350280000000002811333388308412395417690277099609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What immediate effects did you experience?\",\"start\":2144379,\"end\":2146571,\"confidence\":0.8302849500000000215749196286196820437908172607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, I was distressed all the time, like getting up in the morning and all that to go to the kitchen, you know what I mean?\",\"start\":2147464,\"end\":2156575,\"confidence\":0.78143894999999996553441405922058038413524627685546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2157859,\"end\":2158022,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And did you experience any sleeping issues whilst you were at Calder House?\",\"start\":2174451,\"end\":2178648,\"confidence\":0.77100420000000002840323531927424483001232147216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Any bedwetting, any running away, or behaviour, or school changes?\",\"start\":2178987,\"end\":2182748,\"confidence\":0.74069905000000002548432576077175326645374298095703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just\\u2014 just before the care home, I was stressed all the time.\",\"start\":2185826,\"end\":2189987,\"confidence\":0.7229069999999999662776417608256451785564422607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I just want to tell him Sorry, could you just repeat that for me, Theresa?\",\"start\":2191713,\"end\":2197017,\"confidence\":0.599073769999999949931179799023084342479705810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said I just wanted home, and that's how I never told the panel, or I never told them about my uncle, because I would never get back to my mum and dad.\",\"start\":2197179,\"end\":2207493,\"confidence\":0.70976746000000001668439608693006448447704315185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's what I thought.\",\"start\":2207558,\"end\":2208465,\"confidence\":0.80913749999999995399235785953351296484470367431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And Mandy had said to me, um, she says to me that I would get to jail if I told them what happened.\",\"start\":2209017,\"end\":2217705,\"confidence\":0.5686035000000000394493326894007623195648193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And so I was like, well, I says, I can't tell him, dude.\",\"start\":2217867,\"end\":2221958,\"confidence\":0.68262345000000002048778924290672875940799713134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said, so I had that all in my head the whole time I was in the homes, you know what I mean?\",\"start\":2222022,\"end\":2227243,\"confidence\":0.69315219999999999611617340633529238402843475341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I couldn't tell them anything that happened outside the house, outside, you know what I mean?\",\"start\":2227356,\"end\":2231840,\"confidence\":0.61483765000000001332836063738795928657054901123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":2232340,\"end\":2233226,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So that, because I was too feared in case I wasn't gonna get out at all.\",\"start\":2233500,\"end\":2237350,\"confidence\":0.54283464000000003490953304208233021199703216552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So following on from your experience of being called a house, did anyone witness any the abuse that you experienced, or did they know about it or experience anything similar?\",\"start\":2266183,\"end\":2277131,\"confidence\":0.52340054999999996443449390426394529640674591064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, like, the two girls would know nothing, do you know what I mean?\",\"start\":2277758,\"end\":2283941,\"confidence\":0.54701966000000001866254706328618340194225311279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The two girls who ran away?\",\"start\":2284102,\"end\":2285226,\"confidence\":0.70184400000000002339817228858009912073612213134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, the two girls that ran away plus more other girls there would know about that man.\",\"start\":2286655,\"end\":2292100,\"confidence\":0.68776559999999997696562559212907217442989349365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'd probably hear that to somebody else, you know what I mean?\",\"start\":2297576,\"end\":2299884,\"confidence\":0.663087369999999953762426230241544544696807861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I don't remember his name on that.\",\"start\":2300702,\"end\":2303443,\"confidence\":0.72996110000000002937525778179406188428401947021484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's okay, don't worry about it, because when it comes to submitting your witness statement to the Scottish Redress Panel, other people who have been to call the house, they may have relayed a similar situation on bringing up this man.\",\"start\":2304148,\"end\":2318399,\"confidence\":0.71248520000000004070983550263918004930019378662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And if you\\u2014 if the description what you gave me from what you remember, if it cooperates with somebody else's storey and they know the name, then be able to identify those the man's name was.\",\"start\":2318592,\"end\":2330600,\"confidence\":0.87867960000000000508890707351383753120899200439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, I know.\",\"start\":2330600,\"end\":2331680,\"confidence\":0.50136703000000004681879772761021740734577178955078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So it's, it's, it's, it's okay.\",\"start\":2331680,\"end\":2334460,\"confidence\":0.76662653999999996745629005090449936687946319580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's not too much of a big issue if you can't remember his name or not.\",\"start\":2334460,\"end\":2338540,\"confidence\":0.6604743600000000380845222025527618825435638427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right, right.\",\"start\":2338540,\"end\":2340540,\"confidence\":0.6017550000000000398614474761416204273700714111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, the whole\\u2014 if somebody else is saying that, they'll probably remember his name.\",\"start\":2340540,\"end\":2345140,\"confidence\":0.6941300999999999721268295616027899086475372314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've just had that much in my head when I was young, do you know what I mean?\",\"start\":2345140,\"end\":2348740,\"confidence\":0.61976869999999995020090182151761837303638458251953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That much going on that I just can't even remember his name.\",\"start\":2349080,\"end\":2353600,\"confidence\":0.56393163999999995628087390286964364349842071533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't know he was\\u2014 I never let him near me anyway.\",\"start\":2354300,\"end\":2356960,\"confidence\":0.495128869999999998707806980746681801974773406982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's That's the main thing, you know what I mean?\",\"start\":2357000,\"end\":2358398,\"confidence\":0.7666946599999999722996335549396462738513946533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, you didn't let him near you.\",\"start\":2358448,\"end\":2360074,\"confidence\":0.592593499999999995253574525122530758380889892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":2373518,\"end\":2373679,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so this is the next question, Theresa.\",\"start\":2377060,\"end\":2381140,\"confidence\":0.79897960000000001201669874717481434345245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you tell anyone or try to get any help while she was in the house?\",\"start\":2381205,\"end\":2386555,\"confidence\":0.82130723999999999396237626569927670061588287353515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I told them, I tell them about him doing that to me, but they never done anything about it because he was still there.\",\"start\":2387302,\"end\":2394995,\"confidence\":0.61112960000000005056364216216024942696094512939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so in relation to you doing\\u2014 you saying him doing that to you, is that referencing to him making you do a handstand outside?\",\"start\":2395799,\"end\":2404660,\"confidence\":0.8897340000000000248547848968883045017719268798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":2405165,\"end\":2405491,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I told them all that.\",\"start\":2405605,\"end\":2406631,\"confidence\":0.64324630000000004859117552769021131098270416259765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said I can't because I've not got any pants on.\",\"start\":2407866,\"end\":2409964,\"confidence\":0.5842528000000000165670144269824959337711334228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He says, well, do it.\",\"start\":2410161,\"end\":2410915,\"confidence\":0.7573854300000000261405830315197817981243133544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Polishing me boots.\",\"start\":2411616,\"end\":2412888,\"confidence\":0.74653139999999995612967040869989432394504547119140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was during the night.\",\"start\":2413419,\"end\":2422632,\"confidence\":0.7985025599999999723621613156865350902080535888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was about 12 o'clock at night to 2 in the morning.\",\"start\":2423053,\"end\":2427694,\"confidence\":0.90776149999999999895550217843265272676944732666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He was outside for 2 hours with him?\",\"start\":2428740,\"end\":2430492,\"confidence\":0.87470435999999995857479007099755108356475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":2430946,\"end\":2431206,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"To polish his boots.\",\"start\":2431936,\"end\":2433056,\"confidence\":0.73023519999999997320827560542966239154338836669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"To polish his boots or yours?\",\"start\":2434209,\"end\":2435621,\"confidence\":0.83592820000000001012807615552446804940700531005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, there was 20 pair of boots.\",\"start\":2435913,\"end\":2437925,\"confidence\":0.7630349400000000503752062286366708576679229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Obviously everybody else's boots.\",\"start\":2438314,\"end\":2439693,\"confidence\":0.4906932999999999989171328707016073167324066162109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to polish more.\",\"start\":2440400,\"end\":2441769,\"confidence\":0.769113799999999958600938043673522770404815673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I don't know if that punishment was for the lassies running away.\",\"start\":2449860,\"end\":2453219,\"confidence\":0.5604590000000000404867250836105085909366607666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":2453300,\"end\":2453933,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"You don't know why you received that punishment?\",\"start\":2456980,\"end\":2459834,\"confidence\":0.6474284999999999623554458594298921525478363037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":2459931,\"end\":2459948,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":2460094,\"end\":2461034,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry to go back to it and to bring up these memories, but when you said that you had 20 pairs of boots that you needed to polish polish.\",\"start\":2464317,\"end\":2472884,\"confidence\":0.51327990000000001113988901124685071408748626708984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this, um, did you polish the boots before or after he made you do the handstand?\",\"start\":2473352,\"end\":2478799,\"confidence\":0.87491660000000004426823352332576178014278411865234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, he tried to get me to do the handstand, but I wouldn't do it because I told him I had no pants on.\",\"start\":2479692,\"end\":2484090,\"confidence\":0.525500239999999951834297462482936680316925048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he tried to get me to do it, and I said, no, I'm not getting any pants on.\",\"start\":2484750,\"end\":2488746,\"confidence\":0.50793016000000001941572236319188959896564483642578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But I think my nightie was see-through and all, do you know what I mean?\",\"start\":2489443,\"end\":2494575,\"confidence\":0.79270680000000004472582304515526629984378814697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he would have known I never had any pants on.\",\"start\":2494641,\"end\":2496651,\"confidence\":0.68514229999999998188542349453200586140155792236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":2496912,\"end\":2497092,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second.\",\"start\":2498172,\"end\":2505604,\"confidence\":0.64591235000000002397513299001730047166347503662109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, that is gnaehandant.\",\"start\":2510580,\"end\":2511263,\"confidence\":0.493360159999999992042063468034029938280582427978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It is, unfortunately.\",\"start\":2516078,\"end\":2517579,\"confidence\":0.80350803999999997895287151550292037427425384521484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know.\",\"start\":2517918,\"end\":2519064,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the next question would be, what was different at your placement at Calder House compared to the others?\",\"start\":2528779,\"end\":2536737,\"confidence\":0.9124923000000000339326788889593444764614105224609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, I didn't like Calder House.\",\"start\":2541584,\"end\":2543298,\"confidence\":0.90205944000000004567851874526240862905979156494140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't like any of them actually, apart from Cardwell Park because I stayed there and went to school.\",\"start\":2543589,\"end\":2549622,\"confidence\":0.90794545000000004275619858162826858460903167724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Say that again for me, please, Theresa.\",\"start\":2552242,\"end\":2553719,\"confidence\":0.74248550000000002047073621724848635494709014892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Them all.\",\"start\":2554666,\"end\":2555341,\"confidence\":0.59498689999999998523350086543359793722629547119140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I mean, I like Calderhurst Park.\",\"start\":2555533,\"end\":2557171,\"confidence\":0.7948231999999999519701532335602678358554840087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went out to school.\",\"start\":2557300,\"end\":2558151,\"confidence\":0.8187693400000000121252696771989576518535614013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Oh, in Calderhurst Park.\",\"start\":2559387,\"end\":2560351,\"confidence\":0.82275679999999995484216697150259278714656829833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, we'll, um, we'll get back to that one.\",\"start\":2560447,\"end\":2565232,\"confidence\":0.8693723700000000054188831200008280575275421142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We get right in Calderhurst Park.\",\"start\":2565505,\"end\":2567126,\"confidence\":0.6209092000000000499682073495932854712009429931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that's the first institution set of questions completed for Calderhouse.\",\"start\":2567175,\"end\":2571911,\"confidence\":0.911549799999999965649521982413716614246368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We're going to now move on to Balnah Craig School.\",\"start\":2572891,\"end\":2575026,\"confidence\":0.9284991000000000216374473893665708601474761962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously, again, this is going to be\\u2014 is that in care?\",\"start\":2575845,\"end\":2578543,\"confidence\":0.74169004000000005039083816882339306175708770751953125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yes, that's correct.\",\"start\":2579531,\"end\":2580114,\"confidence\":0.66486882999999996624040932147181592881679534912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's, that's when I get the slap for the teacher.\",\"start\":2580259,\"end\":2583674,\"confidence\":0.5062929000000000456793713965453207492828369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so, um, it'll be the same questions, uh, what I've just recently asked you, and this is specifically for your time at Balna Craig School, okay?\",\"start\":2584386,\"end\":2594080,\"confidence\":0.88694030000000001479065758758224546909332275390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":2595446,\"end\":2595863,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So could you please confirm for me the institution's name, the location?\",\"start\":2596329,\"end\":2600991,\"confidence\":0.92068534999999995793729112847358919680118560791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"For Balmer Craig School.\",\"start\":2605133,\"end\":2606151,\"confidence\":0.87924210000000002640518914631684310734272003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to school there, I know.\",\"start\":2607397,\"end\":2609935,\"confidence\":0.80536883999999997474361634886008687317371368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think my school was in that building.\",\"start\":2613113,\"end\":2615917,\"confidence\":0.84565776999999997531887174773146398365497589111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, the school was in that building, I think.\",\"start\":2617141,\"end\":2619719,\"confidence\":0.84064689999999997471746837618411518633365631103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In which building?\",\"start\":2620219,\"end\":2620927,\"confidence\":0.850776259999999950878191157244145870208740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Whatever you call it.\",\"start\":2621811,\"end\":2623884,\"confidence\":0.674366950000000020537527234409935772418975830078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Okay, okay, that's fine.\",\"start\":2625105,\"end\":2628062,\"confidence\":0.73180809999999996140473967898287810385227203369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, do you remember the the approximate dates going to, um, Balnahcraig?\",\"start\":2628640,\"end\":2636041,\"confidence\":0.925224299999999999499777914024889469146728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't remember the dates when I went.\",\"start\":2637060,\"end\":2639032,\"confidence\":0.62819119999999994963246763290953822433948516845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember how old you was?\",\"start\":2639275,\"end\":2640518,\"confidence\":0.8498686600000000535004573976038955152034759521484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't.\",\"start\":2641276,\"end\":2641922,\"confidence\":0.77191025000000001998756715693161822855472564697265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, I can remember going in when I went.\",\"start\":2642180,\"end\":2644585,\"confidence\":0.77581460000000002086295580738806165754795074462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They took me for new clothes.\",\"start\":2644666,\"end\":2647055,\"confidence\":0.63484912999999998373112930494244210422039031982421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, we'll, um, once we've got any questions, we'll have that.\",\"start\":2648550,\"end\":2653600,\"confidence\":0.88544922999999997603737256213207729160785675048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just hold on one moment.\",\"start\":2653907,\"end\":2654733,\"confidence\":0.72599650000000004457234581423108465969562530517578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, Theresa.\",\"start\":2654813,\"end\":2655445,\"confidence\":0.551795999999999953189444568124599754810333251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Can you remember who placed you there?\",\"start\":2662265,\"end\":2664525,\"confidence\":0.8239514999999999478319523404934443533420562744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"My sister came with a social worker.\",\"start\":2670015,\"end\":2672683,\"confidence\":0.8804629999999999956372676024329848587512969970703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even remember his name.\",\"start\":2672748,\"end\":2674219,\"confidence\":0.727321499999999954155782688758336007595062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know, no problem.\",\"start\":2674704,\"end\":2676822,\"confidence\":0.5176081999999999627704028171137906610965728759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Hold on.\",\"start\":2676870,\"end\":2677178,\"confidence\":0.6407237599999999755340240881196223199367523193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even remember his name.\",\"start\":2678277,\"end\":2679884,\"confidence\":0.727321499999999954155782688758336007595062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The social worker's name.\",\"start\":2679966,\"end\":2681076,\"confidence\":0.7166639999999999677271489417762495577335357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was there a helmet chipped up when I said that?\",\"start\":2684024,\"end\":2686152,\"confidence\":0.7813816700000000281534084933809936046600341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You can't remember his name?\",\"start\":2695819,\"end\":2696848,\"confidence\":0.491932599999999997653077343784389086067676544189453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"No, that would have been\\u2014 oh God, it's a good while.\",\"start\":2697426,\"end\":2700673,\"confidence\":0.647785199999999949938001009286381304264068603515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did she bring him or wave to my\\u2014 I think I may have The name of this social worker, and I'm just gonna\\u2014 it'll be surname, so it's just try and confirm to see if this is correct.\",\"start\":2701220,\"end\":2715830,\"confidence\":0.873525499999999954781060296227224171161651611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was this social worker, um, a J\\u2014 J. Arnett?\",\"start\":2716630,\"end\":2723816,\"confidence\":0.90431494000000001154404571934719569981098175048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I don't know what the first name would be, but the last name is Arnett.\",\"start\":2727269,\"end\":2729894,\"confidence\":0.83739410000000003009290594491176307201385498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"James Arnett.\",\"start\":2731002,\"end\":2731492,\"confidence\":0.84552700000000002855671255019842647016048431396484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You believe it's James Arnett?\",\"start\":2732617,\"end\":2733955,\"confidence\":0.8518615000000000492264007334597408771514892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That might be, aye.\",\"start\":2734910,\"end\":2735830,\"confidence\":0.69934660000000004043130275022122077643871307373046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":2741954,\"end\":2743478,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What type of setting was Balnahcraig?\",\"start\":2744144,\"end\":2745668,\"confidence\":0.87047850000000004389022478790138848125934600830078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was okay.\",\"start\":2747083,\"end\":2748370,\"confidence\":0.819333700000000053620397011400200426578521728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was an olderish man.\",\"start\":2749497,\"end\":2750914,\"confidence\":0.879069270000000013709495760849677026271820068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It had had it with his wife.\",\"start\":2751010,\"end\":2753168,\"confidence\":0.74053840000000004106794904146227054297924041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, sorry, Theresa, it's not about James.\",\"start\":2754638,\"end\":2756680,\"confidence\":0.6316972400000000487096940560149960219860076904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, I said what type of setting was Balnahcraig?\",\"start\":2756810,\"end\":2759994,\"confidence\":0.8133908499999999985874410413089208304882049560546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was\\u2014 I did have a room in my cell there.\",\"start\":2762281,\"end\":2765044,\"confidence\":0.89805173999999998724064198540872894227504730224609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think I did.\",\"start\":2769238,\"end\":2769810,\"confidence\":0.7009541999999999717374521424062550067901611328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think I did room in my cell there.\",\"start\":2769924,\"end\":2771604,\"confidence\":0.87505144000000001369699020870029926300048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It was a residential school?\",\"start\":2772725,\"end\":2773769,\"confidence\":0.69430864000000003244394974899478256702423095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":2776778,\"end\":2776810,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how long was you there, Father?\",\"start\":2779014,\"end\":2780478,\"confidence\":0.87085500000000004572342504616244696080684661865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Either I was in there long because when I first went in, this lass, she flung me toast and I flung the toast back to her.\",\"start\":2780542,\"end\":2790759,\"confidence\":0.67709589999999997278479213491664268076419830322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they went laughing to you, they thought that.\",\"start\":2792359,\"end\":2794994,\"confidence\":0.66162909999999997001651763639529235661029815673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But she was the\\u2014 what would you call that?\",\"start\":2795124,\"end\":2797857,\"confidence\":0.8104592600000000146565071190707385540008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you phoned it back to her?\",\"start\":2798730,\"end\":2800035,\"confidence\":0.83332276000000005122814172864309512078762054443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I phoned it back.\",\"start\":2800840,\"end\":2801469,\"confidence\":0.7639956500000000261252353084273636341094970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said, what are you doing that for?\",\"start\":2801517,\"end\":2803854,\"confidence\":0.7154202499999999798063754496979527175426483154296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I just phoned it back to her and they were all going like, oh, she'll kill you.\",\"start\":2805070,\"end\":2809808,\"confidence\":0.74447260000000003987707941632834263145923614501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I said, well, I said, you help me, we actually had her back.\",\"start\":2810844,\"end\":2814070,\"confidence\":0.58592429999999995349213577355840243399143218994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said, I'm not fit for Yeah, do you know what I mean?\",\"start\":2815305,\"end\":2818550,\"confidence\":0.732449649999999952143525661085732281208038330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to stick up for myself.\",\"start\":2818616,\"end\":2819735,\"confidence\":0.64869403999999997179060073904111050069332122802734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And, uh, but we were nearly never get a weekend that weekend, so they were\\u2014 I was at the\\u2014 but they were doing it at the train station, and that's when I ran away.\",\"start\":2821106,\"end\":2830231,\"confidence\":0.57547190000000003617941501943278126418590545654296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I never went back, and I went back to that one.\",\"start\":2830440,\"end\":2832873,\"confidence\":0.6306153500000000189373849934781901538372039794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I ran away through that school and ended up up at Aberdeen, and we skipped a train went to Johnstone, then went to Chapadour to first phone the police and tell them we'd run away because we were hiding for this lassie because she'd choked an old man.\",\"start\":2833405,\"end\":2854447,\"confidence\":0.5203596999999999805908146299771033227443695068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I know why we were there, but it's because we were\\u2014 it was one of the lassies was based in Johnstone that we ran away with, so we went to her back.\",\"start\":2854639,\"end\":2866729,\"confidence\":0.8568710999999999966547648000414483249187469482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that was after he had slapped me and I got my dad on the phone, my dad, and tell my dad that he slapped me and that.\",\"start\":2869438,\"end\":2876363,\"confidence\":0.57052844999999996478123875931487418711185455322265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So did the\\u2014 did you get slapped following throwing the toast?\",\"start\":2876603,\"end\":2882197,\"confidence\":0.61966014000000002592827286207466386258602142333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, no, that was another incident.\",\"start\":2883303,\"end\":2885852,\"confidence\":0.51836680000000001644622216190327890217304229736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was in the morning when I first went in and she helped me with the toast.\",\"start\":2885948,\"end\":2891735,\"confidence\":0.78545253999999997684966501765302382409572601318359375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I went in to get my breakfast and she helped me with the toast and I helped back.\",\"start\":2891815,\"end\":2895165,\"confidence\":0.5995399999999999618438550896826200187206268310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Because I wasn't even then yet.\",\"start\":2896211,\"end\":2897895,\"confidence\":0.72223559999999997760511405431316234171390533447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, well, yeah, of course.\",\"start\":2898576,\"end\":2901021,\"confidence\":0.63677390000000000380708797820261679589748382568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll move on to the next question in relation to Balnah Craig.\",\"start\":2901086,\"end\":2904567,\"confidence\":0.9292908300000000121343646242166869342327117919921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So in a few sentences, what was your ordinary daily life like at Balnah Craig?\",\"start\":2904632,\"end\":2911419,\"confidence\":0.9195022600000000156938995132804848253726959228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think we used to get in the garden sometimes.\",\"start\":2916561,\"end\":2918264,\"confidence\":0.8704415599999999475500089829438365995883941650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There must have been swings or something there.\",\"start\":2919563,\"end\":2922288,\"confidence\":0.7444604999999999694892949264612980186939239501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There must have been a park or something that we went to.\",\"start\":2922725,\"end\":2925509,\"confidence\":0.84183770000000002209361582572455517947673797607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And then at the classroom, aye, the classroom was that when that man slapped my face.\",\"start\":2928747,\"end\":2934356,\"confidence\":0.66478809999999999291731000994332134723663330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what for, he was a teagie and I was a hood.\",\"start\":2936025,\"end\":2938972,\"confidence\":0.6007453000000000375990794054814614355564117431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, he was a hood and I was a teagie because I came from Lennoxtown.\",\"start\":2939649,\"end\":2942999,\"confidence\":0.775983899999999948704498820006847381591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He was a hood because he came from Kirkcaldy and I came from Lennoxtown.\",\"start\":2945430,\"end\":2948997,\"confidence\":0.7616163000000000238287611864507198333740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that's how far he was travelled, and it was Mr. Air.\",\"start\":2949400,\"end\":2953220,\"confidence\":0.8720676000000000538392441740143112838268280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember his name.\",\"start\":2953220,\"end\":2954480,\"confidence\":0.79606980000000004960014621246955357491970062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I remember his name.\",\"start\":2954640,\"end\":2957260,\"confidence\":0.79606980000000004960014621246955357491970062255859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, uh, what was your name, sorry, Theresa?\",\"start\":2957260,\"end\":2961100,\"confidence\":0.72811619999999999119921767487539909780025482177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. Air.\",\"start\":2961100,\"end\":2962400,\"confidence\":0.69471126999999999185320120886899530887603759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Mr. Air.\",\"start\":2962400,\"end\":2963560,\"confidence\":0.69471126999999999185320120886899530887603759765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We knew he was working for the school where I went to.\",\"start\":2963560,\"end\":2969520,\"confidence\":0.85127169999999996452544337444123812019824981689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and was that\\u2014 was that\\u2014 is that Mr. Air as in like Ayrshire?\",\"start\":2969520,\"end\":2972890,\"confidence\":0.8955102999999999813240947332815267145633697509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, that meant the man's name, Mr. Air.\",\"start\":2973740,\"end\":2976560,\"confidence\":0.74829990000000001781899072739179246127605438232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, yeah, I'm just wondering if it's like Mr. Air, is it spelled Is it spelled as like the town in Scotland, as Ayrshire, or just Mr. Ayr?\",\"start\":2976560,\"end\":2985514,\"confidence\":0.80442709999999995051922496713814325630664825439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just Mr. Ayr.\",\"start\":2985723,\"end\":2987382,\"confidence\":0.79811584999999996004049762632348574697971343994140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, that's fine.\",\"start\":2987946,\"end\":2988930,\"confidence\":0.76803549999999998210142848620307631790637969970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so it was Mr. Ayr who slapped you?\",\"start\":2989466,\"end\":2992564,\"confidence\":0.69640170000000001238049662788398563861846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mm-hmm.\",\"start\":2994520,\"end\":2994945,\"confidence\":0.71720773000000004326892621975275687873363494873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"What was, um, I phoned my dad and all that, my next-door neighbour, to tell my dad that he's slacking and that, and there's one here.\",\"start\":3005942,\"end\":3014392,\"confidence\":0.5828111000000000263554511548136360943317413330078125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But none of my dad could do right enough.\",\"start\":3014617,\"end\":3016547,\"confidence\":0.59008782999999997986861899335053749382495880126953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I went to the head teacher to tell him, and obviously he must have got into trouble about it because he knew about it, you know what I mean?\",\"start\":3017256,\"end\":3028445,\"confidence\":0.55617010000000000058406612879480235278606414794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3029092,\"end\":3029319,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think actually he ended up losing his job.\",\"start\":3044346,\"end\":3046780,\"confidence\":0.73514970000000001704165697447024285793304443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, rightfully so.\",\"start\":3051116,\"end\":3052554,\"confidence\":0.60515949999999996133936974729294888675212860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, um, what was the\\u2014 did you provide any clothing when you went to Balmacraig?\",\"start\":3054498,\"end\":3058385,\"confidence\":0.8974360999999999588538912576041184365749359130859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yes, they took me down the shops.\",\"start\":3060840,\"end\":3062491,\"confidence\":0.498458149999999988732923839052091352641582489013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They took me down the shops, bought me school uniform and clothes to wear.\",\"start\":3063609,\"end\":3070769,\"confidence\":0.6707043599999999994309973772033117711544036865234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So that was over the moon.\",\"start\":3076250,\"end\":3077651,\"confidence\":0.9150253999999999887648982621612958610057830810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Were they clean clothes?\",\"start\":3080510,\"end\":3081661,\"confidence\":0.85057050000000000711253278495860286056995391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were brand new clothes, aye.\",\"start\":3082106,\"end\":3083619,\"confidence\":0.718722599999999989250909493421204388141632080078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So I was over the moon because I hadn't had that for a long time, do you know what I mean?\",\"start\":3086927,\"end\":3090618,\"confidence\":0.85646962999999998178424220895976759493350982666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3091117,\"end\":3091472,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I thought it was my birthday.\",\"start\":3097131,\"end\":3097969,\"confidence\":0.65618129999999996737614083031076006591320037841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Last Christmas, I thought it was putting back all these clothes and that, you know what I mean?\",\"start\":3101040,\"end\":3105212,\"confidence\":0.61675983999999994811247461257153190672397613525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course, of course.\",\"start\":3105632,\"end\":3106958,\"confidence\":0.529758100000000009544010026729665696620941162109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Actually getting brand new clothes.\",\"start\":3107103,\"end\":3108607,\"confidence\":0.61848950000000002535927023927797563374042510986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was the one.\",\"start\":3108963,\"end\":3109658,\"confidence\":0.492871969999999992584349683966138400137424468994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I actually liked that place, but if it wasn't for that man slapping me, we wouldn't have run away, do you know what I mean?\",\"start\":3110180,\"end\":3117938,\"confidence\":0.487036230000000014417338434213888831436634063720703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3118373,\"end\":3118809,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was you, um, how was your contact like with your family in the school?\",\"start\":3118938,\"end\":3122273,\"confidence\":0.88476056000000002921268560385215096175670623779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it easily accessible to contact your family if you wanted to?\",\"start\":3122547,\"end\":3126771,\"confidence\":0.88552799999999998181721139189903624355792999267578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, aye, they let you phone.\",\"start\":3127387,\"end\":3129039,\"confidence\":0.6256313000000000013045564628555439412593841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They let me phone if I asked.\",\"start\":3129752,\"end\":3131535,\"confidence\":0.709117800000000020332890926511026918888092041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"When I asked, nah, they let me phone my dad right away.\",\"start\":3131697,\"end\":3134305,\"confidence\":0.7230199600000000170751945915981195867061614990234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I don't know what, but my dad was too happy and he's like, am I getting away up there then?\",\"start\":3138076,\"end\":3145838,\"confidence\":0.68333860000000001821973683036048896610736846923828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he's saying, put that man, yes, other man back on.\",\"start\":3146910,\"end\":3150044,\"confidence\":0.80396739999999999870539113544509746134281158447265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He must have been saying, is my daughter going to be all right?\",\"start\":3150944,\"end\":3153355,\"confidence\":0.82906424999999994707167161323013715445995330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he says, I'll make sure she's all right and all that.\",\"start\":3153452,\"end\":3156179,\"confidence\":0.67743120000000001112994141294620931148529052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, she'll be fine, do you know what I mean?\",\"start\":3156669,\"end\":3158175,\"confidence\":0.6191084000000000031604940886609256267547607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But so, but we ended up running away.\",\"start\":3158404,\"end\":3160826,\"confidence\":0.53622764000000000539358779860776849091053009033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I ended up going to Samson.\",\"start\":3161118,\"end\":3163880,\"confidence\":0.865487340000000049400341595173813402652740478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the staff or other children genuinely treat you?\",\"start\":3169841,\"end\":3173397,\"confidence\":0.602942899999999948335016597411595284938812255859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"They were alright.\",\"start\":3176783,\"end\":3177396,\"confidence\":0.83379930000000002099369567076792009174823760986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think because I had stuck up for myself, they were kind of saving me, you know what I mean, because I'd stuck up.\",\"start\":3177445,\"end\":3184786,\"confidence\":0.6054303599999999452307974934228695929050445556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were all waiting for me at the train station, so I managed to go on the train and I was saying, bye.\",\"start\":3185173,\"end\":3190918,\"confidence\":0.6296755000000000546123146705213002860546112060546875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It's okay.\",\"start\":3203434,\"end\":3205538,\"confidence\":0.7312532000000000476092054668697528541088104248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So when, when you said that they were all right, um, as you stuck up for yourself, I don't know what would have happened.\",\"start\":3205716,\"end\":3215275,\"confidence\":0.5328901999999999805623929205466993153095245361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And this was the staff you're referring to?\",\"start\":3216770,\"end\":3218372,\"confidence\":0.76423717000000002119719511028961278498172760009765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3218456,\"end\":3218623,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, no, the people in this home, the children.\",\"start\":3219068,\"end\":3223156,\"confidence\":0.7944178600000000312064685203949920833110809326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The children, yeah.\",\"start\":3223960,\"end\":3225425,\"confidence\":0.687912049999999997140776031301356852054595947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That lassie, I hopped back with the toes.\",\"start\":3228890,\"end\":3230609,\"confidence\":0.78527343000000005002192438041674904525279998779296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They both sided with her when once they were doing the\\u2014 when they were in the building, they were siding with me.\",\"start\":3231719,\"end\":3240113,\"confidence\":0.839361550000000011806378097389824688434600830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The lassie came out, I don't know, she must have been\\u2014 she was I was just sitting.\",\"start\":3240599,\"end\":3245912,\"confidence\":0.82361936999999996178445371697307564318180084228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, how, how were, how did the staff treat you generally?\",\"start\":3246611,\"end\":3250915,\"confidence\":0.88770103000000000204039452000870369374752044677734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I think they were just as good as they were, except, except obviously for the\\u2014 Yeah.\",\"start\":3252560,\"end\":3263235,\"confidence\":0.91434950000000003722533392647164873778820037841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was there any rules, specific rules What followed with any punishments, isolations, or unsafe arrangements?\",\"start\":3267785,\"end\":3275435,\"confidence\":0.6642017399999999849313780941884033381938934326171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know what the punishment is.\",\"start\":3281742,\"end\":3283227,\"confidence\":0.65740275000000003569056161722983233630657196044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I kind of mean that much.\",\"start\":3283339,\"end\":3284437,\"confidence\":0.71881980000000000874393890626379288733005523681640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine, don't worry.\",\"start\":3285259,\"end\":3287067,\"confidence\":0.75446950000000001512745484433253295719623565673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So the next question, again, this might come across as a bit distressing.\",\"start\":3303268,\"end\":3306525,\"confidence\":0.79408559999999994705177641662885434925556182861328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Did anything happen to you there that you now consider abuse, neglect, or harmful?\",\"start\":3307620,\"end\":3312393,\"confidence\":0.7806971700000000513597342433058656752109527587890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And that abuse either be the boy hitting me, him hitting you, aye.\",\"start\":3316795,\"end\":3322500,\"confidence\":0.59198680000000003520455038596992380917072296142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And when the teacher hit you, I'm sorry to ask, was it, um, did he hit you with his hands?\",\"start\":3328865,\"end\":3336231,\"confidence\":0.53879916999999999394077576653216965496540069580078125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Oh, he's hot in his hands, slapped my face.\",\"start\":3336281,\"end\":3338988,\"confidence\":0.67676820000000004196039071757695637643337249755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And the other girl, it was years.\",\"start\":3347380,\"end\":3348595,\"confidence\":0.81496906000000002290306611030246131122112274169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't, I don't know if she did.\",\"start\":3348709,\"end\":3350330,\"confidence\":0.6886531000000000179994685822748579084873199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He went like, I think he says to her, he says, no, you're too nice to slap.\",\"start\":3350950,\"end\":3354742,\"confidence\":0.63280279999999999862581034903996624052524566650390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that life, he was gonna shoot in them, do you know what I mean?\",\"start\":3367931,\"end\":3371209,\"confidence\":0.6946445999999999454388444064534269273281097412109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wasn't shooting in them at all.\",\"start\":3371307,\"end\":3372865,\"confidence\":0.71172899999999994502530853424104861915111541748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She was what, sorry?\",\"start\":3374578,\"end\":3375294,\"confidence\":0.5401418000000000052551740736817009747028350830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She was like shooting in them kind of thing.\",\"start\":3375799,\"end\":3377573,\"confidence\":0.65691259999999995766728488888475112617015838623046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what the real life she was doing, but she was kind of sitting in them, do you know what I mean?\",\"start\":3377687,\"end\":3382170,\"confidence\":0.7994540999999999453251575687318108975887298583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but everybody was going to be doing\\u2014 but I wasn't even gonna be doing it with me anyway, do you know what I mean?\",\"start\":3383633,\"end\":3389778,\"confidence\":0.501615099999999980440179569995962083339691162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I don't know if that'd be actually abused or not.\",\"start\":3389957,\"end\":3392352,\"confidence\":0.50831780000000004182680868325405754148960113525390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":3395110,\"end\":3396403,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Um, so, and that was in relation to physical abuse.\",\"start\":3397308,\"end\":3401786,\"confidence\":0.5085222000000000353026052835048176348209381103515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And looking back, would you say that you was a victim of any emotional abuse or any neglect?\",\"start\":3402174,\"end\":3407410,\"confidence\":0.617249099999999994992094798362813889980316162109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"No, just the fact that we ended up running away.\",\"start\":3415355,\"end\":3418077,\"confidence\":0.56140529999999999599680222672759555280208587646484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't want to go back there.\",\"start\":3418867,\"end\":3420268,\"confidence\":0.92538934999999999941877604214823804795742034912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was one thing, I didn't want to go back.\",\"start\":3420397,\"end\":3422314,\"confidence\":0.6795136999999999982691178956883959472179412841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3423730,\"end\":3424090,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's quite stressful, looking at me back all these years, isn't it?\",\"start\":3445559,\"end\":3448680,\"confidence\":0.85231924000000003349697408339125104248523712158203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, um, of course we don't want to obviously, um, cause you too much distress when we're taking the statement, but we do need to try to be as meticulous as possible.\",\"start\":3449549,\"end\":3459839,\"confidence\":0.56011109999999997288711028886609710752964019775390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"I'm gonna try not to intrude on too many questions that might be a bit too distressing.\",\"start\":3460576,\"end\":3466894,\"confidence\":0.56807876000000001592837861608131788671016693115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll only ask if it's necessary.\",\"start\":3467230,\"end\":3468914,\"confidence\":0.81286760000000002346354222027002833783626556396484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So, so far we've got that you did suffer some physical abuse and that was being hit by the teacher.\",\"start\":3469956,\"end\":3475986,\"confidence\":0.73007684999999999941877604214823804795742034912109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"He hit you with his hands.\",\"start\":3476050,\"end\":3477317,\"confidence\":0.51584090000000004661018238039105199277400970458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"He slapped you across the face and the other girl who saw it happen, he told her that she was too nice to slap.\",\"start\":3477814,\"end\":3483907,\"confidence\":0.6253206000000000042149395085289143025875091552734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And after you ran away, you didn't want to go back.\",\"start\":3484308,\"end\":3486794,\"confidence\":0.56049640000000000572555336475488729774951934814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that's when I went up to the other place, eh, when they caught me.\",\"start\":3490914,\"end\":3496228,\"confidence\":0.79045889999999996433643900672905147075653076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, it was my mum and my sister that caught me and took me to the police station.\",\"start\":3496776,\"end\":3502446,\"confidence\":0.71993560000000000886899442775757052004337310791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm actually in that house now.\",\"start\":3502526,\"end\":3504202,\"confidence\":0.8606616000000000266112465396872721612453460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm actually in that now as a house.\",\"start\":3505492,\"end\":3509901,\"confidence\":0.87546723999999997989363009764929302036762237548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That is, that is the cop shop where I first came in.\",\"start\":3510664,\"end\":3514054,\"confidence\":0.85605293999999998444394577745697461068630218505859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You know, but then, puttin' the clothes within ya spoilt ya, spoilt ya up.\",\"start\":3514643,\"end\":3520423,\"confidence\":0.57730720000000002034568069575470872223377227783203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just to confirm, that was the teacher was Mr. R, is that right?\",\"start\":3521226,\"end\":3526846,\"confidence\":0.9174275400000000413314182878821156919002532958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Mr. R, aha.\",\"start\":3526926,\"end\":3527713,\"confidence\":0.8013898999999999883669943301356397569179534912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, and do you know if there's any other children who may have, who were there, who may have remembered it at all?\",\"start\":3528131,\"end\":3533927,\"confidence\":0.88651555999999998025629110998124815523624420166015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know, I don't know.\",\"start\":3534007,\"end\":3535517,\"confidence\":0.52155446999999999224684188448009081184864044189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A lot of the class saw it.\",\"start\":3535565,\"end\":3536817,\"confidence\":0.8186039000000000509515984958852641284465789794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But they all saw it in the classroom.\",\"start\":3546121,\"end\":3547689,\"confidence\":0.64969032999999998256868138923891820013523101806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if it somehow\\u2014 I don't know if it got expelled or whatever, you know what I mean, because all the children did see it.\",\"start\":3547996,\"end\":3556216,\"confidence\":0.5017167000000000154358303916524164378643035888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, I don't know really what happened to you.\",\"start\":3556640,\"end\":3560368,\"confidence\":0.71869229999999995062154312108759768307209014892578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Oh, I'm sorry, that's fine.\",\"start\":3561360,\"end\":3563240,\"confidence\":0.5098795000000000410267375627881847321987152099609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And how often\\u2014 I know this might sound a bit silly considering that was the only time you experienced any abuse when you was in this setting, but how often did this happen, over what period, and did it change or become worse?\",\"start\":3563642,\"end\":3578532,\"confidence\":0.6783704999999999873949718676158227026462554931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, I just left.\",\"start\":3579341,\"end\":3580732,\"confidence\":0.6679418999999999773109493617084808647632598876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I ran away.\",\"start\":3581056,\"end\":3581476,\"confidence\":0.57574402999999996222157960801268927752971649169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That same day, we was planning to run away, me and these other two lassies.\",\"start\":3584523,\"end\":3590264,\"confidence\":0.65023726000000003910628265657578594982624053955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's kind of like the straw that broke the camel's back, really, in and deciding whether to run away that day then, isn't it?\",\"start\":3596299,\"end\":3603320,\"confidence\":0.53004532999999998121865019129472784698009490966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":3603830,\"end\":3604580,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So the next\\u2014 I probably wouldn't have done it if he hadn't have slapped me.\",\"start\":3604580,\"end\":3608640,\"confidence\":0.52961230000000003581561713872360996901988983154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wouldn't have run away, do you know what I mean?\",\"start\":3608640,\"end\":3611560,\"confidence\":0.67926823999999996761545162371476180851459503173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And we even hatched it up to Aberdeen to get the train.\",\"start\":3611560,\"end\":3614500,\"confidence\":0.815751899999999974255615597940050065517425537109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"We could have been took away or anything.\",\"start\":3614760,\"end\":3617160,\"confidence\":0.7484655000000000057980287238024175167083740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, you don't think of that at the time, do you know what I mean?\",\"start\":3617300,\"end\":3620120,\"confidence\":0.61789700000000002955147238026256673038005828857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, of course not.\",\"start\":3620240,\"end\":3621600,\"confidence\":0.474833730000000009408012147105182521045207977294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And then we skipped the train and all.\",\"start\":3621600,\"end\":3624440,\"confidence\":0.65847949999999999537436679020174778997898101806640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I thought I was going to get into trouble for that too.\",\"start\":3624440,\"end\":3626700,\"confidence\":0.8067372999999999905185177340172231197357177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know what I mean?\",\"start\":3627194,\"end\":3627743,\"confidence\":0.74010830000000005224336518949712626636028289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But you just\\u2014 we just wanted away for them.\",\"start\":3627873,\"end\":3630425,\"confidence\":0.6514270300000000180062897925381548702716827392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Of course, it's completely\\u2014 I mean, the lashes, I'm trying to even remember their names in a canny because we stayed in a house one night and it was broken and we did a toast and egg the next day and, you know, the egg was black.\",\"start\":3631362,\"end\":3647625,\"confidence\":0.64334690000000005483116183313541114330291748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3648204,\"end\":3649009,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh my God, I said, I said, I was so hungry I ate it.\",\"start\":3649234,\"end\":3652711,\"confidence\":0.433419049999999972389019831098266877233982086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can name that.\",\"start\":3655182,\"end\":3656178,\"confidence\":0.53698473999999996042475913782254792749881744384765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So moving on to the next question.\",\"start\":3656724,\"end\":3659696,\"confidence\":0.8008998000000000505593789057456888258457183837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, Theresa, go on.\",\"start\":3660323,\"end\":3660982,\"confidence\":0.53670629999999996950776903759106062352657318115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I see, it's just, I just commit my, command my head to make that ache.\",\"start\":3662010,\"end\":3668758,\"confidence\":0.59148126999999994790613300210679881274700164794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So then anyway, so the next question, Theresa, would be what immediate effects did you experience when this incident occurred?\",\"start\":3669336,\"end\":3678896,\"confidence\":0.791863699999999948175855024601332843303680419921875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Was there any pain\\/injury, any fear, shame, sleeping problems, bedwetting, running away behaviour, or school changes?\",\"start\":3679298,\"end\":3689276,\"confidence\":0.73826650000000004769873385157552547752857208251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Just running away.\",\"start\":3689551,\"end\":3690392,\"confidence\":0.59018946000000005458474561237380839884281158447265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":3691864,\"end\":3694717,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anyone witness it, know about it, or experience something?\",\"start\":3695090,\"end\":3697748,\"confidence\":0.85599009999999997599928747149533592164516448974609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just can't remember their names, but hopefully they're to end it all because they'll probably tell you I'm an whore.\",\"start\":3700517,\"end\":3710020,\"confidence\":0.7065087599999999579125642412691377103328704833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, I mean, did anyone\\u2014 did you tell anyone or try to get help when, when the incident occurred?\",\"start\":3710570,\"end\":3729740,\"confidence\":0.724387099999999950483697830350138247013092041015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went right into the headmaster.\",\"start\":3730408,\"end\":3732364,\"confidence\":0.769496100000000016194690033444203436374664306640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what did the headmaster say in response?\",\"start\":3738529,\"end\":3743510,\"confidence\":0.82464490000000001401758709107525646686553955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He let me phone my dad.\",\"start\":3743751,\"end\":3745442,\"confidence\":0.77835416999999995635306504482286982238292694091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what else did he do?\",\"start\":3747397,\"end\":3748447,\"confidence\":0.71498644000000000087169382823049090802669525146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm trying to think.\",\"start\":3752009,\"end\":3753764,\"confidence\":0.7055397599999999602715661239926703274250030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if you get how I meant the office, and he says, well, you can't even see, we never slapped her.\",\"start\":3753844,\"end\":3759656,\"confidence\":0.516973600000000033105607144534587860107421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Look at her face, my face was pure red.\",\"start\":3759705,\"end\":3761395,\"confidence\":0.5111234000000000055052851166692562401294708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With a slap, do you know what I mean?\",\"start\":3762357,\"end\":3763544,\"confidence\":0.71106879999999994534931602174765430390834808349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he was trying to deny the fact that he'd slapped me, but I says the full class has seen it.\",\"start\":3763657,\"end\":3768289,\"confidence\":0.61196035000000004178133394816541112959384918212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So he's sitting trying to deny it in front of\\u2014 right in front of me.\",\"start\":3769836,\"end\":3772769,\"confidence\":0.64986230000000000384119402951910160481929779052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, no, he did slap me.\",\"start\":3772850,\"end\":3774049,\"confidence\":0.65698120000000004292672883821069262921810150146484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, look, how do you think my face got like that?\",\"start\":3774616,\"end\":3777241,\"confidence\":0.5567672999999999650100335202296264469623565673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think it ended up black and blue with a slap I got, but I did report him.\",\"start\":3779099,\"end\":3785285,\"confidence\":0.59396309999999996609432173499953933060169219970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So yeah, one moment.\",\"start\":3785431,\"end\":3787549,\"confidence\":0.70171004999999997409076968324370682239532470703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if he gets sent home.\",\"start\":3799625,\"end\":3801074,\"confidence\":0.556590200000000034918912206194363534450531005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if he gets sent home that day, no, because the headmaster was saying that nothing will happen to her again, she'll be fine.\",\"start\":3801139,\"end\":3811656,\"confidence\":0.7203264000000000333301386490347795188426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And he was telling you this, or was telling you, uh, yeah, then you know I was going to run away.\",\"start\":3816588,\"end\":3821747,\"confidence\":0.6554820500000000382812004318111576139926910400390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So then I never seen them again.\",\"start\":3826058,\"end\":3827494,\"confidence\":0.706897600000000014830447980784811079502105712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the headmaster told you that it wouldn't happen again and you'd be safe there?\",\"start\":3829140,\"end\":3833110,\"confidence\":0.74120470000000004962004140907083638012409210205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":3833481,\"end\":3833788,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the final question in relation to Balnah Craig, um, care setting: what was different at this placement compared to the others?\",\"start\":3842378,\"end\":3851018,\"confidence\":0.916922299999999967923258736846037209033966064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was allowed to go out.\",\"start\":3852526,\"end\":3854314,\"confidence\":0.6526720999999999772711589685059152543544769287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, whenever, you know, like a walk.\",\"start\":3856828,\"end\":3859519,\"confidence\":0.8161214599999999652624182999716140329837799072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just round about the buildings right enough, but you were allowed to.\",\"start\":3859568,\"end\":3863338,\"confidence\":0.809196229999999960824652589508332312107086181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So Whereas when you were in the other places, you were locked in.\",\"start\":3864730,\"end\":3869923,\"confidence\":0.64936249999999995363708649165346287190914154052734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You couldn't just walk out when you wanted to, you know what I mean?\",\"start\":3870036,\"end\":3873404,\"confidence\":0.54108643999999994633753885864280164241790771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So there were like no locked doors?\",\"start\":3874068,\"end\":3875429,\"confidence\":0.77353879999999997085780023553525097668170928955078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah, the doors were locked.\",\"start\":3877427,\"end\":3878413,\"confidence\":0.63266140000000004040003886984777636826038360595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What, in Balnacraig?\",\"start\":3879220,\"end\":3880513,\"confidence\":0.81625365999999999200298361756722442805767059326171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, no.\",\"start\":3880901,\"end\":3881563,\"confidence\":0.77564529999999998199911033225362189114093780517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":3881644,\"end\":3881805,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Even the locked doors, no.\",\"start\":3882371,\"end\":3884003,\"confidence\":0.54506759999999998544950585710466839373111724853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And you was free to roam the premises?\",\"start\":3888950,\"end\":3891247,\"confidence\":0.79611679999999995782644646169501356780529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":3892320,\"end\":3892336,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":3892740,\"end\":3893744,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Fantastic.\",\"start\":3893809,\"end\":3894246,\"confidence\":0.77587587000000002301902668477850966155529022216796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that concludes the Balnah Craig assessment.\",\"start\":3894295,\"end\":3897468,\"confidence\":0.879862099999999980326492732274346053600311279296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So now we're going to be moving on to your next assessment home, which we got here for being Cardross Park.\",\"start\":3897598,\"end\":3904268,\"confidence\":0.8322675999999999962852825774461962282657623291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"But this will be the first time that you went to Cardross Park, on November 1977, age 14.\",\"start\":3904414,\"end\":3913859,\"confidence\":0.8729110399999999714282239438034594058990478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So just give me one second.\",\"start\":3914134,\"end\":3915526,\"confidence\":0.71443000000000000948574552239733748137950897216796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I've run away from here a few times and all, but I kept getting caught.\",\"start\":3918081,\"end\":3921253,\"confidence\":0.60558009999999995454089685154031030833721160888671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, no worries.\",\"start\":3922410,\"end\":3922868,\"confidence\":0.7526609300000000057906390793505124747753143310546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Just, um, hold on one moment.\",\"start\":3922933,\"end\":3924456,\"confidence\":0.756712700000000015876366887823678553104400634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you know who placed you into Cardross Park?\",\"start\":3953773,\"end\":3957663,\"confidence\":0.8932369000000000003325340003357268869876861572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Not\\u2014 no.\",\"start\":3960068,\"end\":3961836,\"confidence\":0.53341530000000003663984671220532618463039398193359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":3962667,\"end\":3963332,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was Belinda, eh, I think she's left now.\",\"start\":3970812,\"end\":3975993,\"confidence\":0.787989599999999956736473905039019882678985595703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, Belinda, oh, what's that woman's name?\",\"start\":3976363,\"end\":3979072,\"confidence\":0.63467485000000001260644921785569749772548675537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, she came to camsis, she was a social worker.\",\"start\":3980642,\"end\":3983070,\"confidence\":0.84190039999999999320579036066192202270030975341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"There was a social worker?\",\"start\":3984160,\"end\":3985312,\"confidence\":0.8291771999999999476216316907084546983242034912109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A social worker, aye, I think it was a social worker, didn't it?\",\"start\":3985637,\"end\":3988640,\"confidence\":0.733673299999999972698105921153910458087921142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You remember a social worker taking you for the first time?\",\"start\":3997203,\"end\":4000210,\"confidence\":0.843484099999999958896523821749724447727203369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember her name?\",\"start\":4001066,\"end\":4001875,\"confidence\":0.85023886000000004070642489750753156840801239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's something to think, eh.\",\"start\":4003180,\"end\":4004276,\"confidence\":0.78891849999999996700950077865854837000370025634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Miss Blonde\\u2014 Miss Blunder, I think it was.\",\"start\":4006517,\"end\":4008630,\"confidence\":0.84233475000000002097522155963815748691558837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Miss Blunder.\",\"start\":4008775,\"end\":4009486,\"confidence\":0.56688159999999998550634927596547640860080718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'll have that name.\",\"start\":4016157,\"end\":4019004,\"confidence\":0.74575215999999999727521071690716780722141265869140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"She was a social worker in Turkey, but she came for cancer.\",\"start\":4019183,\"end\":4023234,\"confidence\":0.59888744000000004863437652602442540228366851806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you believe it was Miss Belinda?\",\"start\":4025000,\"end\":4027180,\"confidence\":0.8724792999999999576488107777549885213375091552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Miss Belinda.\",\"start\":4027358,\"end\":4028262,\"confidence\":0.74858754999999999046877974251401610672473907470703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":4030829,\"end\":4031524,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"One second, Theresa.\",\"start\":4031944,\"end\":4033817,\"confidence\":0.75855886999999999620314383719232864677906036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So what type of\\u2014 what type of setting was Cardross Park?\",\"start\":4035380,\"end\":4039297,\"confidence\":0.86386733999999998356855712700053118169307708740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was full of them.\",\"start\":4039847,\"end\":4041596,\"confidence\":0.71133389999999996344826058702892623841762542724609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"As in, was there a, um, like a residential school?\",\"start\":4043456,\"end\":4046089,\"confidence\":0.83847510000000002872155846489476971328258514404296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it an assessment centre?\",\"start\":4046202,\"end\":4047494,\"confidence\":0.88642615000000002378754970777663402259349822998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was, uh, was it just a children's assessments home?\",\"start\":4047817,\"end\":4050403,\"confidence\":0.76397269999999994904982258958625607192516326904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was just assessment centre for 3 weeks.\",\"start\":4051868,\"end\":4054509,\"confidence\":0.8456333000000000321705329042742960155010223388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You're only supposed to be in, but I think they kept me in for a couple of years and I went out to school.\",\"start\":4054782,\"end\":4060141,\"confidence\":0.771869600000000044559556044987402856349945068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So it was an assessment centre, and how long was you there for?\",\"start\":4062460,\"end\":4064934,\"confidence\":0.90634479999999995047943457393557764589786529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"About 3 years, I'm sure.\",\"start\":4065488,\"end\":4066872,\"confidence\":0.8643764000000000446988224211963824927806854248046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"For your first time round, do you think you was there for 3 years?\",\"start\":4070310,\"end\":4072992,\"confidence\":0.916614950000000039409542296198196709156036376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4073417,\"end\":4073548,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, in a few sentences, what was ordinary daily life like at Cardross Park?\",\"start\":4078592,\"end\":4084982,\"confidence\":0.87884720000000005057927410234697163105010986328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, we used to do boxing.\",\"start\":4089902,\"end\":4091177,\"confidence\":0.84793390000000001816005124055664055049419403076171875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, say that again.\",\"start\":4092162,\"end\":4092823,\"confidence\":0.6831715000000000426183532908908091485500335693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"We used to do boxing.\",\"start\":4093388,\"end\":4094534,\"confidence\":0.85387515999999996640923427548841573297977447509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You used to do boxing?\",\"start\":4095164,\"end\":4095938,\"confidence\":0.85900129999999996766035792461480014026165008544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Uh-huh.\",\"start\":4096439,\"end\":4097100,\"confidence\":0.54184127000000004148461130171199329197406768798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I'm used to box.\",\"start\":4101438,\"end\":4102559,\"confidence\":0.7517557999999999740481371190981008112430572509765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was the best boxer.\",\"start\":4102981,\"end\":4104864,\"confidence\":0.76748895999999999784080273457220755517482757568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You was the best at boxing?\",\"start\":4106017,\"end\":4107186,\"confidence\":0.80547285000000001797815230020205490291118621826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, me and my box.\",\"start\":4108619,\"end\":4109615,\"confidence\":0.69803490000000001369784285998321138322353363037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As soon as somebody hopped me, that was me.\",\"start\":4111800,\"end\":4113601,\"confidence\":0.72768589999999999662350091966800391674041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was, I was gonna have me in.\",\"start\":4113699,\"end\":4115107,\"confidence\":0.7230170399999999997220356817706488072872161865234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think that was\\u2014 I don't think that was\\u2014 they should have waited to do that, do you know what I mean?\",\"start\":4120160,\"end\":4124803,\"confidence\":0.551493760000000055043756219674833118915557861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, but it was just time just to give something to do.\",\"start\":4128262,\"end\":4132172,\"confidence\":0.734603349999999988284571372787468135356903076171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, but everybody was\\u2014 they were all saying, 'I'll take her on, I'll take her on.' But there was one Miss, they were stringing back out, she's nuts.\",\"start\":4132831,\"end\":4145276,\"confidence\":0.55220776999999998668755551989306695759296417236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember what your accommodation was like at Cardross?\",\"start\":4145874,\"end\":4150216,\"confidence\":0.8865228000000000552205392523319460451602935791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"4 in a room.\",\"start\":4151092,\"end\":4152583,\"confidence\":0.69357835999999994935905078818905167281627655029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I was It was 4 to 1.\",\"start\":4152632,\"end\":4155052,\"confidence\":0.83326644000000005263473212835378944873809814453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And if I was naughty, I'd have been in a room itself.\",\"start\":4155216,\"end\":4158111,\"confidence\":0.6724856999999999640493797414819709956645965576171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they says they were going to take all my clothes off.\",\"start\":4161570,\"end\":4163968,\"confidence\":0.5143596999999999752617441117763519287109375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So if you was naughty, you'd be placed into a room by yourself?\",\"start\":4164989,\"end\":4168570,\"confidence\":0.65438830000000003384030833331053145229816436767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aha, I was placed in it.\",\"start\":4169150,\"end\":4170539,\"confidence\":0.8225713999999999526124838666873984038829803466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they were going to take my clothes off of me when they stood up open and shut the door.\",\"start\":4171849,\"end\":4175356,\"confidence\":0.7759703399999999806624373377417214214801788330078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, aye, that'll be right, you'se not taking my clothes off.\",\"start\":4175663,\"end\":4178976,\"confidence\":0.70932519999999998905337861287989653646945953369140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That's not right.\",\"start\":4179669,\"end\":4181176,\"confidence\":0.94891190000000003035296458619995974004268646240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I do doubt I'll be getting the police.\",\"start\":4182829,\"end\":4184412,\"confidence\":0.782868600000000025573854145477525889873504638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So moving on to, uh, apologies, what was, uh, did they provide you any clothing when you first went into Cardwell?\",\"start\":4189829,\"end\":4196352,\"confidence\":0.8205506000000000188521198651869781315326690673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was just the clothes that was there.\",\"start\":4196529,\"end\":4198640,\"confidence\":0.7447793499999999511373971472494304180145263671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, other people had been worn.\",\"start\":4200525,\"end\":4202362,\"confidence\":0.672688799999999975653963701915927231311798095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And would you say the clothes were, um, hygienic in any way?\",\"start\":4207825,\"end\":4210993,\"confidence\":0.85367954000000001446579744879272766411304473876953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, uh, they weren't.\",\"start\":4211930,\"end\":4213627,\"confidence\":0.5850621499999999475249978786450810730457305908203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"They were all right.\",\"start\":4213708,\"end\":4214241,\"confidence\":0.4919181200000000142580347528564743697643280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They were all the same.\",\"start\":4218017,\"end\":4219525,\"confidence\":0.6424864500000000422375023845233954489231109619140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That was the thing.\",\"start\":4220789,\"end\":4222702,\"confidence\":0.670701100000000050016524255624972283840179443359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They were all the same.\",\"start\":4224259,\"end\":4225134,\"confidence\":0.6424864500000000422375023845233954489231109619140625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":4225540,\"end\":4228188,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what was, um, the food like at the assessment centre?\",\"start\":4228643,\"end\":4231845,\"confidence\":0.8568738000000000187839077625540085136890411376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"As far as I know, Anne used to work in the kitchen doing the dishes and that.\",\"start\":4234694,\"end\":4238888,\"confidence\":0.9024868600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And was she able to contact your family freely?\",\"start\":4245202,\"end\":4247281,\"confidence\":0.829903199999999952041207507136277854442596435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was it accessible to you?\",\"start\":4247474,\"end\":4249134,\"confidence\":0.8847816600000000253345433520735241472721099853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, not really.\",\"start\":4252610,\"end\":4253404,\"confidence\":0.5927312000000000136168409881065599620342254638671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'd sat there waiting for my family to come and visit me and they never came.\",\"start\":4254555,\"end\":4257569,\"confidence\":0.61306154999999995514059492052183486521244049072265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They would say they would come for the hankin' to keep me there for a wee while, and then they started letting me go at weekends.\",\"start\":4259099,\"end\":4265888,\"confidence\":0.85981359999999995569197608347167260944843292236328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I got a job when I was out.\",\"start\":4266800,\"end\":4269249,\"confidence\":0.565529469999999978568894221098162233829498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that's the man wrote a letter, said, 'Come to Glen,' it was burnt down years from now, but he was giving me a job as soon as I came out.\",\"start\":4269346,\"end\":4282117,\"confidence\":0.61385739999999999749746848465292714536190032958984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that took me go up now, Amy.\",\"start\":4283114,\"end\":4284646,\"confidence\":0.66119795999999997349050318007357418537139892578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So is there anything\\u2014 so I just put that, um, he was unable to contact your family, um, and when you\\u2014 and when you did, you would sit waiting for them and they wouldn't\\u2014 they never came.\",\"start\":4285467,\"end\":4295365,\"confidence\":0.498293880000000022345574279825086705386638641357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you then got, um, work on a weekend, which was\\u2014 which was then the reason as to why you was able to leave early, right?\",\"start\":4295445,\"end\":4304420,\"confidence\":0.90802430000000000642756958768586628139019012451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the others\\u2014 how did staff and other children generally treat you while you were at Cardross Centre?\",\"start\":4314138,\"end\":4320505,\"confidence\":0.89411885000000002055031700365361757576465606689453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, all right, apart from this woman I didn't really like, she didn't like me.\",\"start\":4321214,\"end\":4324772,\"confidence\":0.6976818000000000186133775059715844690799713134765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know if she liked me or I didn't like her, I don't know.\",\"start\":4325014,\"end\":4329137,\"confidence\":0.52732250000000002732036818997585214674472808837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is this another child or a staff member?\",\"start\":4329218,\"end\":4331336,\"confidence\":0.78411233000000002402174459348316304385662078857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, a staff member.\",\"start\":4331546,\"end\":4332758,\"confidence\":0.648755799999999993588062352500855922698974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She didn't\\u2014 we get 4 flags a day and every day she was on she stroked my 4 flags.\",\"start\":4333017,\"end\":4338318,\"confidence\":0.76064246999999995946240005650906823575496673583984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, I was cheeky.\",\"start\":4339947,\"end\":4342127,\"confidence\":0.71090489999999995074375647163833491504192352294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, would you just repeat that again for me please, Theresa?\",\"start\":4342853,\"end\":4346970,\"confidence\":0.67488159999999997040731614106334745883941650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think I was cheeky to her, or she would annoy me, or I would annoy her, and vice versa.\",\"start\":4348181,\"end\":4354994,\"confidence\":0.63294689999999997898072479074471630156040191650390625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So then she would just stop my fags.\",\"start\":4355139,\"end\":4358335,\"confidence\":0.57354515999999999831260311111691407859325408935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I would just get into the office and get a fag after the teacher.\",\"start\":4359319,\"end\":4363675,\"confidence\":0.646761600000000047572257244610227644443511962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Or their manager, whatever.\",\"start\":4366082,\"end\":4367580,\"confidence\":0.6886782000000000181216819328255951404571533203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So, who would take my\\u2014 and were there any rules, uh, were any specific rules which were, um, enforced by the members of staff?\",\"start\":4367629,\"end\":4389534,\"confidence\":0.87187139999999996309298921914887614548206329345703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And did it follow any punishments or isolation or unsafe arrangements?\",\"start\":4390019,\"end\":4393963,\"confidence\":0.64287704000000001069992094926419667899608612060546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Well, the punishment would be stroke your fag.\",\"start\":4394140,\"end\":4396723,\"confidence\":0.85855055000000002340954097235226072371006011962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Eh, what else would they do?\",\"start\":4397493,\"end\":4399049,\"confidence\":0.61498134999999998218100927260820753872394561767578125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You wouldn't get your weekends at home either.\",\"start\":4399739,\"end\":4403525,\"confidence\":0.50543665999999998206249074428342282772064208984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Sorry, sorry to bring you back to reason, but you say the punishments would be that they'd stroke your fag?\",\"start\":4404632,\"end\":4410600,\"confidence\":0.76539122999999997798425965811475180089473724365234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4411451,\"end\":4411467,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"As in steal your cigarettes?\",\"start\":4412189,\"end\":4413472,\"confidence\":0.51764909999999997314290567373973317444324493408203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"They don't take it, no, they wouldn't give you fags.\",\"start\":4414098,\"end\":4416103,\"confidence\":0.64610445000000005233431465967441909015178680419921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh.\",\"start\":4416665,\"end\":4416825,\"confidence\":0.54432963999999994797462932183407247066497802734375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That was a punishment, but that only made me worse.\",\"start\":4423001,\"end\":4425300,\"confidence\":0.97352695000000000202788896785932593047618865966796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could you only go 4 times a day?\",\"start\":4427330,\"end\":4428839,\"confidence\":0.87776379999999998293702674345695413649082183837890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I suffered it for a gadroo half every day.\",\"start\":4429293,\"end\":4433220,\"confidence\":0.8090602000000000071366912379744462668895721435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So you only got 4 a day.\",\"start\":4435974,\"end\":4437297,\"confidence\":0.728307370000000009468976713833399116992950439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was isolation used as punishment at all?\",\"start\":4438526,\"end\":4441154,\"confidence\":0.580717499999999997584154698415659368038177490234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'd just been put in that room.\",\"start\":4443563,\"end\":4444965,\"confidence\":0.55481420000000003511786417220719158649444580078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was on my isolation ago.\",\"start\":4445064,\"end\":4446894,\"confidence\":0.7763771999999999895436531005543656647205352783203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Is that when you was put in the room and they threatened to take your clothes off?\",\"start\":4454994,\"end\":4457437,\"confidence\":0.618761099999999952814278003643266856670379638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4458048,\"end\":4458080,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"It's going to be difficult to answer and also to ask this question, Theresa.\",\"start\":4472110,\"end\":4476481,\"confidence\":0.5809248000000000189402271644212305545806884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"However, was they\\u2014 did they ever actually take your clothes off at any point?\",\"start\":4476641,\"end\":4481447,\"confidence\":0.79922013999999996780587707689846865832805633544921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":4481994,\"end\":4482014,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"When you was in that room?\",\"start\":4482014,\"end\":4483178,\"confidence\":0.85791640000000002341806748518138192594051361083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4483421,\"end\":4483809,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, no, no problem.\",\"start\":4484602,\"end\":4489859,\"confidence\":0.4992580699999999982452436597668565809726715087890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I wouldn't know it.\",\"start\":4490037,\"end\":4492225,\"confidence\":0.52978170000000002204387783422134816646575927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I know this is going to sound like a repeated question coming from what you've already expressed, but while from your time at Cardross Park, for Cardross, for the first time of you being there, did you experience\\u2014 did you suffer from any abuse, neglect, or any harmful actions?\",\"start\":4492533,\"end\":4521133,\"confidence\":0.5835385299999999997311306287883780896663665771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":4523488,\"end\":4524713,\"confidence\":0.62718269999999998187689698170288465917110443115234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"The headmaster was really good to me, I didn't want to get sent to him.\",\"start\":4526570,\"end\":4531710,\"confidence\":0.51286149999999997017852138014859519898891448974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":4532570,\"end\":4533557,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It wasn't a rotten wee man or anything like that, do you know what I mean?\",\"start\":4533897,\"end\":4536617,\"confidence\":0.5326573999999999475818412975058890879154205322265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But I think that's how I went into him because I knew he would be eating my fag.\",\"start\":4537945,\"end\":4542444,\"confidence\":0.70599380000000000467963445771601982414722442626953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I'd get a punishment, he'd stop fagging in again, he would give me a fag.\",\"start\":4550470,\"end\":4554750,\"confidence\":0.62569520000000000692352841724641621112823486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I think it was just to calm me down or whatever, you know what I mean?\",\"start\":4555540,\"end\":4558650,\"confidence\":0.75690055000000000529070121046970598399639129638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, more than likely it seems.\",\"start\":4559020,\"end\":4561010,\"confidence\":0.68607103999999996535308355305460281670093536376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, just to calm me down a wee bit.\",\"start\":4561160,\"end\":4562850,\"confidence\":0.68124989999999996381774280962417833507061004638671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so just going back from what you said previously, so I'm just looking over, so Do you know, um, who was ever involved or responsible at the time where you was isolated and told, um, to take the clothes what you were wearing off?\",\"start\":4564880,\"end\":4596309,\"confidence\":0.8290614499999999775781134303542785346508026123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Well, the room I was in, I think my roommates would have heard them.\",\"start\":4596775,\"end\":4601639,\"confidence\":0.76376085999999998588094740625820122659206390380859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Saying that to me.\",\"start\":4602061,\"end\":4602808,\"confidence\":0.79231660000000003751807753360481001436710357666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay, hold on, because it was a room next to it.\",\"start\":4603311,\"end\":4607550,\"confidence\":0.8294116000000000266112465396872721612453460693359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I don't know, it might have happened to other people as well.\",\"start\":4610785,\"end\":4612970,\"confidence\":0.77755940000000001166569063570932485163211822509765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":4613085,\"end\":4613659,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So when, um, as you mentioned that you used to do boxing when you was there and you was 13, um, was that something what was, um, that was enforced upon you to do, or is it something that you willingly would, um, participate in?\",\"start\":4645892,\"end\":4660897,\"confidence\":0.8537535000000000540154587724828161299228668212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I would, I would volunteer, but because that's all we had to do.\",\"start\":4661492,\"end\":4666365,\"confidence\":0.50564620000000004562679123409907333552837371826171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, okay, that's fine.\",\"start\":4666980,\"end\":4668114,\"confidence\":0.74913602999999995279978293183376081287860870361328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've then got Sarah's posh after, and that was a couple of months later.\",\"start\":4668227,\"end\":4675113,\"confidence\":0.8020304400000000111248255052487365901470184326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay.\",\"start\":4675324,\"end\":4675858,\"confidence\":0.58435154000000000262815547102945856750011444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And then I've got Rosanna Lucas.\",\"start\":4676959,\"end\":4678708,\"confidence\":0.853627860000000016071908248704858124256134033203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"1994.\",\"start\":4681250,\"end\":4682000,\"confidence\":0.6378101000000000464495997221092693507671356201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Does that sound about right to you?\",\"start\":4682000,\"end\":4685690,\"confidence\":0.77429026000000000795608912085299380123615264892578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I never said that.\",\"start\":4686320,\"end\":4688320,\"confidence\":0.60521429999999998283755076045054011046886444091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I asked her before that.\",\"start\":4688320,\"end\":4689710,\"confidence\":0.76005040000000001487734380134497769176959991455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She went, did you take your clothes off?\",\"start\":4691480,\"end\":4693140,\"confidence\":0.8553979000000000443293401986011303961277008056640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went, no, she never asked me that.\",\"start\":4693140,\"end\":4696370,\"confidence\":0.68715139999999996778257127516553737223148345947265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She's listening in, but she's obviously shocked with some of the things I'm saying.\",\"start\":4699240,\"end\":4704800,\"confidence\":0.52587837000000003939703674404881894588470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":4704800,\"end\":4705660,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You know, I mean, because I've obviously failed them.\",\"start\":4705660,\"end\":4707820,\"confidence\":0.86660570000000003432205630815587937831878662109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Maybe not as much, but I felt good, you know what I mean?\",\"start\":4708090,\"end\":4712670,\"confidence\":0.89980669999999995933848140339250676333904266357421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":4712670,\"end\":4713590,\"confidence\":0.5765853499999999964842345434590242803096771240234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Obviously affected me through the years, you know what I mean?\",\"start\":4714210,\"end\":4718930,\"confidence\":0.492050680000000018043948557533440180122852325439453125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Of course, yeah.\",\"start\":4718930,\"end\":4719710,\"confidence\":0.47401830000000000353566065314225852489471435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I've got on the file that you're willing for your daughter to provide you with a witness statement, is that correct?\",\"start\":4719710,\"end\":4726420,\"confidence\":0.851730349999999969412556310999207198619842529296875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, yes.\",\"start\":4726610,\"end\":4727510,\"confidence\":0.8412497599999999575715037281042896211147308349609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":4727510,\"end\":4728170,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll be able to give your daughter a call following our telephone call today anyway, and she'll be able to provide us with a witness statement.\",\"start\":4728170,\"end\":4737570,\"confidence\":0.800421660000000034784761737682856619358062744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember at the beginning when we started talking about Balnakrieg, you mentioned that you kept getting caught for absconding, do you know, for running away?\",\"start\":4738383,\"end\":4746606,\"confidence\":0.5074711400000000427468194175162352621555328369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Could you try to remember at least one of the times you ran away and what the reasons for running away?\",\"start\":4748250,\"end\":4753651,\"confidence\":0.764480049999999966559016684186644852161407470703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"That day that I get slapped for that teacher?\",\"start\":4754310,\"end\":4756721,\"confidence\":0.7139944000000000290384605250437743961811065673828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, in Cardross Park, Balnakrieg.\",\"start\":4761669,\"end\":4765085,\"confidence\":0.8018380400000000296500957119860686361789703369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, in Cardross Park.\",\"start\":4765167,\"end\":4765951,\"confidence\":0.82057510000000000172093450601096265017986297607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Fact, oh, I don't know, I was in the hospital, I just said I'm going away.\",\"start\":4766350,\"end\":4771055,\"confidence\":0.67398469999999999213713408607873134315013885498046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I never said I was going away.\",\"start\":4773374,\"end\":4774782,\"confidence\":0.67971395999999995041207512258552014827728271484375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I mean, I came back for my weekend and I was going out to school on the Monday morning and I go on the train and I just come straight to cancer.\",\"start\":4774992,\"end\":4785151,\"confidence\":0.55982924000000000575028025195933878421783447265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I went straight to cancer and then they got me back, but then someone must have found that I've run out and I ran away and then they got the police to go looking for me.\",\"start\":4786292,\"end\":4795794,\"confidence\":0.5313480999999999898619762461748905479907989501953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So then the police would try to catch me, but I was holding on to a wire, wire, yeah, for hanging.\",\"start\":4796020,\"end\":4803596,\"confidence\":0.5360232000000000329720251102116890251636505126953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they would stop and tie me and once they went back in the motor, I would move again and run away again and hold on to the wire when they came out.\",\"start\":4803709,\"end\":4814575,\"confidence\":0.75598259999999994906971778618753887712955474853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they were beginning to get a bit lung me right in the back of the van.\",\"start\":4815484,\"end\":4819986,\"confidence\":0.72010589999999996546620195658761076629161834716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because they say they got me, do you know what I mean?\",\"start\":4820587,\"end\":4823170,\"confidence\":0.55759320000000001105178171201259829103946685791015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that would be the police in St. Barton or whatever, Cadres, whatever.\",\"start\":4824190,\"end\":4828832,\"confidence\":0.82152986999999999540023054578341543674468994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know where the police would have came from.\",\"start\":4828912,\"end\":4830589,\"confidence\":0.491371700000000022345858496919390745460987091064453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they'd probably remember that, John and Anthony, whatever.\",\"start\":4831056,\"end\":4836062,\"confidence\":0.78981820000000002579554347903467714786529541015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'm going to now ask you to try and recall in detail what happened where and when it occurred, what happened before the incident occurred and during, after, in relation to you being isolated from your roommates and asked to take the clothes, what you were wearing off.\",\"start\":4836337,\"end\":4860917,\"confidence\":0.86448955999999999022520569269545376300811767578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And so when that night, when that incident occurred, what was happening before the staff members came in and took you away?\",\"start\":4861542,\"end\":4870195,\"confidence\":0.63105160000000004583142754199798218905925750732421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I really can't, I think they were all carrying on.\",\"start\":4871460,\"end\":4874510,\"confidence\":0.54487870000000004910845063932356424629688262939453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were all carrying on?\",\"start\":4876240,\"end\":4877420,\"confidence\":0.82976543999999996525929191193426959216594696044921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":4877690,\"end\":4878240,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"As in like just doing your normal business?\",\"start\":4878240,\"end\":4879820,\"confidence\":0.77230779999999998874926632197457365691661834716796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The first time I came in, that's just when they shot up, probably.\",\"start\":4879820,\"end\":4883700,\"confidence\":0.68648790000000003974633955294848419725894927978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they put me in and out of your room, but then I kept opening and shutting the door and then asking if they'd be taking my clothes off.\",\"start\":4883700,\"end\":4889680,\"confidence\":0.7627770000000000383266751668998040258884429931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, no, you will not be taking my clothes off because you're not allowed to take my clothes off.\",\"start\":4889980,\"end\":4895140,\"confidence\":0.6277169000000000220751417145947925746440887451171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"That's what you're doing.\",\"start\":4895140,\"end\":4896820,\"confidence\":0.74830839999999998468638295889832079410552978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Room, and you kept opening and closing the door when you got into this room?\",\"start\":4898392,\"end\":4902173,\"confidence\":0.71318435999999996166565097155398689210414886474609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Was that kind of\\u2014 okay, so he was opening and closing the door in like retaliation kind of manner?\",\"start\":4902237,\"end\":4915874,\"confidence\":0.81346810000000002727205128394416533410549163818359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, they opened it.\",\"start\":4925299,\"end\":4926527,\"confidence\":0.71088063999999995257184082220192067325115203857421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So they locked the door first and then they opened it?\",\"start\":4927254,\"end\":4931178,\"confidence\":0.741828200000000048675019570509903132915496826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They're doing it because they're going to stroke you.\",\"start\":4931437,\"end\":4933084,\"confidence\":0.56561709999999998377262500071083195507526397705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So after they locked\\u2014 so did they, um, try to get you to take your clothes off before they locked the door?\",\"start\":4936404,\"end\":4942121,\"confidence\":0.80648470000000005430962346508749760687351226806640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, they just said that they would come in and take my clothes off.\",\"start\":4942687,\"end\":4945247,\"confidence\":0.5600078699999999631842229064204730093479156494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said no, you don't know.\",\"start\":4945378,\"end\":4946633,\"confidence\":0.58065646999999998012498281241278164088726043701171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's exactly that.\",\"start\":4947351,\"end\":4948313,\"confidence\":0.6148985000000000145092826642212457954883575439453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I was greeting him to Auntie Janine, but because I was too\\u2014 I was, wow, what do you want to take my clothes off for?\",\"start\":4954938,\"end\":4960718,\"confidence\":0.624584000000000028052227207808755338191986083984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know what I mean?\",\"start\":4961520,\"end\":4962134,\"confidence\":0.74010830000000005224336518949712626636028289794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I wasn't too sure.\",\"start\":4962182,\"end\":4962877,\"confidence\":0.662272039999999950765641187899746000766754150390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, it is a peculiar thing to ask a child.\",\"start\":4963476,\"end\":4966822,\"confidence\":0.5804278000000000492519802719471044838428497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I know.\",\"start\":4967113,\"end\":4967452,\"confidence\":0.51317219999999996726813833447522483766078948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember anything what happened after this?\",\"start\":4975546,\"end\":4977825,\"confidence\":0.89226700000000003232258904972695745527744293212890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So after the asked you to take your clothes off, and obviously you told them no.\",\"start\":4977924,\"end\":4982787,\"confidence\":0.57612264000000001917811687235371209681034088134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anything follow up from that?\",\"start\":4983608,\"end\":4985203,\"confidence\":0.866261900000000029109514798619784414768218994140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, I think they put me back into my room.\",\"start\":4985767,\"end\":4992008,\"confidence\":0.71147020000000005257589918983285315334796905517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What, after a couple of hours of isolation?\",\"start\":4996930,\"end\":4998999,\"confidence\":0.7730809499999999889752189119462855160236358642578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Aye, and I'd calmed down a wee bit.\",\"start\":5001255,\"end\":5002981,\"confidence\":0.5021427000000000528956434209248982369899749755859375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Because I was stressed over things.\",\"start\":5005702,\"end\":5007561,\"confidence\":0.79562129999999997576054511227994225919246673583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And how often did this happen?\",\"start\":5020578,\"end\":5022668,\"confidence\":0.75540554999999998120330246820230968296527862548828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Over what time period?\",\"start\":5023095,\"end\":5024525,\"confidence\":0.85286779999999995371950944900163449347019195556640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"And did it change or become worse?\",\"start\":5024591,\"end\":5026299,\"confidence\":0.6619610000000000216147100218222476541996002197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh, it came\\u2014 we ended up with nothing.\",\"start\":5028440,\"end\":5030989,\"confidence\":0.542533460000000022915855879546143114566802978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They grew us a netting class I knitted about 20 hats and a big jumper for a man, and they took my flannel.\",\"start\":5031845,\"end\":5040333,\"confidence\":0.79628589999999999093915903358720242977142333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You did 20 hats and you did a flannel?\",\"start\":5042721,\"end\":5045206,\"confidence\":0.74430300000000004789768581758835352957248687744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A jumper for a man.\",\"start\":5046674,\"end\":5047851,\"confidence\":0.74065535999999998484355501204845495522022247314453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Jumper, sorry.\",\"start\":5048142,\"end\":5048836,\"confidence\":0.57931023999999997631249470941838808357715606689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye.\",\"start\":5049255,\"end\":5049432,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I was a good knitter.\",\"start\":5050255,\"end\":5053732,\"confidence\":0.59493004999999998805293444092967547476291656494140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So they say, she's got a talent there somewhere, but she just no use it.\",\"start\":5054444,\"end\":5058250,\"confidence\":0.54782390000000003027480488526634871959686279296875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you'd say after that incident, um, once she was returned back to your own room, um, Nothing became worse following that?\",\"start\":5075587,\"end\":5089036,\"confidence\":0.62965952999999996730906559605500660836696624755859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was probably\\u2014 Oh no, just, just, I knew then, I felt, I'm looking back now, he's run right into my car.\",\"start\":5089149,\"end\":5103107,\"confidence\":0.52073080000000004918803142572869546711444854736328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I tell all the lassies, he's run right into my cousin's.\",\"start\":5103500,\"end\":5105954,\"confidence\":0.635916799999999948767026580753736197948455810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They says, what for?\",\"start\":5107529,\"end\":5108298,\"confidence\":0.6819436599999999515375748160295188426971435546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, I don't know.\",\"start\":5108429,\"end\":5109001,\"confidence\":0.63914780000000004367421979623031802475452423095703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, I still run you in.\",\"start\":5109164,\"end\":5110538,\"confidence\":0.757080100000000033588776204851455986499786376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What immediate effects did you experience?\",\"start\":5113260,\"end\":5115773,\"confidence\":0.8302849500000000215749196286196820437908172607421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know, I just, I don't know, I just, I just knew it wasn't right, do you know what I mean?\",\"start\":5115999,\"end\":5125114,\"confidence\":0.8645954000000000139181111080688424408435821533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said, he's not allowed to do that, see me.\",\"start\":5125259,\"end\":5128237,\"confidence\":0.61959489999999994847001971720601432025432586669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was you experiencing any fear or shame when, um, when they were\\u2014 well, I mean, actually been told this, the governors the next day.\",\"start\":5128978,\"end\":5138496,\"confidence\":0.64501249999999998863131622783839702606201171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I told them about it just because I was stressed, but he always gave me a fag to calm me down.\",\"start\":5141591,\"end\":5147377,\"confidence\":0.58574545000000000083417717178235761821269989013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But you see, as he went, he went, they wouldn't have took their clothes off.\",\"start\":5150460,\"end\":5153746,\"confidence\":0.72894585000000000629682972430600784718990325927734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They probably just did that to calm me down.\",\"start\":5153957,\"end\":5155884,\"confidence\":0.7482073000000000195797156266053207218647003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So there was nothing there, went to that.\",\"start\":5158782,\"end\":5161421,\"confidence\":0.734921799999999958430407787091098725795745849609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I think I had had to drink a I wouldn't enter the office very often.\",\"start\":5161568,\"end\":5165544,\"confidence\":0.59348255000000005310312189976684749126434326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you experience any sleeping problems whilst you was at Cartridge?\",\"start\":5168165,\"end\":5172643,\"confidence\":0.75901140000000000274127387456246651709079742431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, there was a spider.\",\"start\":5174586,\"end\":5175552,\"confidence\":0.6926797000000000092967411546851508319377899169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, in fact, do you know what, that was her.\",\"start\":5175713,\"end\":5177402,\"confidence\":0.76214879999999995963122501052566803991794586181640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was a spider that was in the room.\",\"start\":5177515,\"end\":5179188,\"confidence\":0.7011403400000000285530177279724739491939544677734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"A spider?\",\"start\":5179591,\"end\":5180234,\"confidence\":0.78971785000000005450004891827120445668697357177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"A spider was in the room.\",\"start\":5180636,\"end\":5181747,\"confidence\":0.686474299999999981736209520022384822368621826171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They wouldn't come in and get her.\",\"start\":5181843,\"end\":5182969,\"confidence\":0.55276000000000002909672502937610261142253875732421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They wouldn't come in and get her?\",\"start\":5183883,\"end\":5184864,\"confidence\":0.6699578999999999950887286104261875152587890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, they were probably feetsie, I know.\",\"start\":5185331,\"end\":5186844,\"confidence\":0.6409086999999999978427922542323358356952667236328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, um, I'm scared of vipers, spiders now.\",\"start\":5189661,\"end\":5192554,\"confidence\":0.84944015999999999966263430906110443174839019775390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did anyone else, uh, did anyone witness this and know about it or experience something similar?\",\"start\":5217813,\"end\":5223700,\"confidence\":0.855551240000000046137529352563433349132537841796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know, they may have experienced something like, I don't know.\",\"start\":5224632,\"end\":5228439,\"confidence\":0.71536109999999997199893186916597187519073486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"There was a few of them put in that room, mate, enough at one point, but I don't know.\",\"start\":5236178,\"end\":5241364,\"confidence\":0.75190604000000005324721996657899580895900726318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Then happened to the money, I don't know.\",\"start\":5242003,\"end\":5244179,\"confidence\":0.62397223999999995580623135538189671933650970458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It just frightened me when that was over.\",\"start\":5247600,\"end\":5249481,\"confidence\":0.92538120000000001486029077568673528730869293212890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you tell anyone or try to get help?\",\"start\":5265531,\"end\":5267634,\"confidence\":0.80389549999999998508570797639549709856510162353515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yes, as if you didn't drink the whole fist in the morning.\",\"start\":5270040,\"end\":5273057,\"confidence\":0.6002172999999999536413497480680234730243682861328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And who did you speak to?\",\"start\":5278082,\"end\":5279763,\"confidence\":0.81572549999999999226218960757250897586345672607421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The man that owned the place.\",\"start\":5280269,\"end\":5281493,\"confidence\":0.61495350000000004175859658062108792364597320556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"And what response did you receive?\",\"start\":5287056,\"end\":5288431,\"confidence\":0.82664729999999997378523630686686374247074127197265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Um, he was a bit nasty.\",\"start\":5292459,\"end\":5293449,\"confidence\":0.896841699999999963921482049045152962207794189453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was all been a case 'You alright?' and that.\",\"start\":5293532,\"end\":5296619,\"confidence\":0.80487819999999998810125134696136228740215301513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Then he gave me a fag and I was alright.\",\"start\":5297025,\"end\":5299563,\"confidence\":0.576124969999999958503167363232932984828948974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, 'I'm conditioned to give a fag to a fag from me.' Every time I get one, I spoke to him and he gave me one.\",\"start\":5305862,\"end\":5312816,\"confidence\":0.62557256000000005524697144210222177207469940185546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was brand new, but I used to go to school and his daughter was there as well.\",\"start\":5312864,\"end\":5317913,\"confidence\":0.75823753999999998764991460120654664933681488037109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I'm just trying to remember, I'm trying to think of his name.\",\"start\":5320004,\"end\":5322488,\"confidence\":0.7682050000000000267164068645797669887542724609375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"He was so often nice.\",\"start\":5324084,\"end\":5325338,\"confidence\":0.82090472999999997139042307026102207601070404052734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"It was nice enough, you know what I mean?\",\"start\":5325451,\"end\":5327509,\"confidence\":0.8883017300000000116000364869250915944576263427734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5328265,\"end\":5328522,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just can't remember his name.\",\"start\":5329133,\"end\":5331902,\"confidence\":0.63902029999999998555182401105412282049655914306640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's perfectly fine.\",\"start\":5333264,\"end\":5334334,\"confidence\":0.64607453000000003573433104975265450775623321533203125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"But he was all right.\",\"start\":5338202,\"end\":5339285,\"confidence\":0.496966100000000021719159803978982381522655487060546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"He never was neither bad or anything like that to me.\",\"start\":5339883,\"end\":5344006,\"confidence\":0.694691900000000028825297704315744340419769287109375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yeah, that was good to hear.\",\"start\":5344750,\"end\":5346561,\"confidence\":0.97833245999999995934359731108997948467731475830078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh yeah, I think I saw a psychologist came in and they were asking me these 250 questions, but I just phoned the paper up.\",\"start\":5350631,\"end\":5360007,\"confidence\":0.589836800000000049948312152992002665996551513671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know who got that to come in, but they got that psychologist and I just phoned the paper up.\",\"start\":5361904,\"end\":5370700,\"confidence\":0.6092276599999999486811930182739160954952239990234375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I said, I'm no, eh, right, no, that rubbish.\",\"start\":5370781,\"end\":5374668,\"confidence\":0.60315010000000002232667384305386804044246673583984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I didn't know half of the things it was asking me, do you know what I mean?\",\"start\":5374940,\"end\":5380060,\"confidence\":0.537447400000000019559820430004037916660308837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was just to see that\\u2014 I says, I'm not answering your questions.\",\"start\":5381900,\"end\":5386820,\"confidence\":0.67930389999999996053503537041251547634601593017578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I just walked to the office and I says, I was then telling them, I says, oh, it was asking me all these questions what would I do when I went to a party.\",\"start\":5386820,\"end\":5395680,\"confidence\":0.69372290000000003118429958703927695751190185546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, I'm not allowed to go to a party.\",\"start\":5395680,\"end\":5397320,\"confidence\":0.83148279999999996636717014553141780197620391845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":5397480,\"end\":5398580,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So how can I answer it, do you know what I mean?\",\"start\":5398580,\"end\":5400360,\"confidence\":0.7094065000000000509317032992839813232421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I says, I thought they were going to put my nan in a bin because of my mum.\",\"start\":5400360,\"end\":5404180,\"confidence\":0.845590599999999970037833918468095362186431884765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So, um, you know what I mean?\",\"start\":5406170,\"end\":5407390,\"confidence\":0.78924114000000000768153540775529108941555023193359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I was like, no.\",\"start\":5407390,\"end\":5408860,\"confidence\":0.54545399999999999440802866956801153719425201416015625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Yeah, you can't answer something what you don't know the answer to, do you really?\",\"start\":5409090,\"end\":5412010,\"confidence\":0.62098649999999999682387397115235216915607452392578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, I mean, aye.\",\"start\":5412050,\"end\":5413070,\"confidence\":0.65534389999999997922230932090315036475658416748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Of course.\",\"start\":5413070,\"end\":5414850,\"confidence\":0.5551795999999999953189444568124599754810333251953125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry, I knew my mum was no well and that, but I thought, oh God, they're going to put me in a place.\",\"start\":5414850,\"end\":5421390,\"confidence\":0.8383128600000000485437112729414366185665130615234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know, I remember that about hospital or something.\",\"start\":5422450,\"end\":5424150,\"confidence\":0.81896584999999999521236304644844494760036468505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":5424150,\"end\":5424930,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I've got\\u2014 you know what I mean?\",\"start\":5424930,\"end\":5425680,\"confidence\":0.79335283999999994808405290314112789928913116455078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5426030,\"end\":5426470,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So the final question in relation to the Cardross Park Assessment Centre for your first visit: what was different at this placement compared to the others?\",\"start\":5449699,\"end\":5458419,\"confidence\":0.9140935999999999506115955227869562804698944091796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They must have been nice to me, but some of them weren't there.\",\"start\":5465216,\"end\":5471312,\"confidence\":0.51432389999999994500967659405432641506195068359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Obviously that woman I didn't like, and she came with that, so I'd probably run away the day she's come on because she'd just stroke my fags anyway.\",\"start\":5471749,\"end\":5479339,\"confidence\":0.898434940000000015203340808511711657047271728515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'd just run away in there to get the poor They get the police to bring you back.\",\"start\":5481614,\"end\":5493888,\"confidence\":0.49696656999999999637651626471779309213161468505859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":5494261,\"end\":5494390,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5495086,\"end\":5496867,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So that concludes the questions in relation to your first placement at Cardross Park.\",\"start\":5497499,\"end\":5503309,\"confidence\":0.92249787000000005310340611686115153133869171142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"The next one will be for the Rye Hill Hostel in Dunoon.\",\"start\":5504597,\"end\":5507286,\"confidence\":0.9422762000000000082167161963297985494136810302734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I remember you saying that you don't fully remember this placement, so just try to answer each question as you can.\",\"start\":5508832,\"end\":5515482,\"confidence\":0.78371995999999999327201294363476336002349853515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think we went to school there.\",\"start\":5515546,\"end\":5517196,\"confidence\":0.87500540000000004425828592502512037754058837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You think you went to school there?\",\"start\":5518069,\"end\":5519069,\"confidence\":0.79833370000000003496865019769757054746150970458984375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Aye, so I think it was run by the Christians, and they were taking me to the church, and my mum phoned up and she said no, she needs to go to chapel.\",\"start\":5519456,\"end\":5532092,\"confidence\":0.575702900000000017399770513293333351612091064453125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So the lady was said to take me to chapel, She says, oh, Mum, I don't like me going to chapel.\",\"start\":5532833,\"end\":5539285,\"confidence\":0.77945200000000003370814738445915281772613525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, well, I'm a Catholic, so I'm going to chapel.\",\"start\":5539398,\"end\":5543158,\"confidence\":0.85657923999999996400589452605345286428928375244140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I ended up\\u2014 I went to the church.\",\"start\":5544739,\"end\":5546414,\"confidence\":0.85349715000000003772839818338979966938495635986328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"The woman was like, she says, if my man finds out, he'll not be happy.\",\"start\":5548100,\"end\":5553018,\"confidence\":0.61959213000000001869693733169697225093841552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, so it was Rye Hill Hospital.\",\"start\":5554337,\"end\":5559698,\"confidence\":0.828635699999999975062792145763523876667022705078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember the location?\",\"start\":5562184,\"end\":5563024,\"confidence\":0.85254054999999995256843021707027219235897064208984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Dundee, was it?\",\"start\":5564528,\"end\":5566600,\"confidence\":0.84000576000000004572854095385991968214511871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Was that Dundee?\",\"start\":5569158,\"end\":5569967,\"confidence\":0.8779915000000000357971430275938473641872406005859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye.\",\"start\":5571325,\"end\":5571341,\"confidence\":0.5266521600000000358221541318926028907299041748046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, Dundee, Dunoon.\",\"start\":5571390,\"end\":5573386,\"confidence\":0.75830096000000002387508857282227836549282073974609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, I went out to school there.\",\"start\":5574287,\"end\":5576316,\"confidence\":0.83098006000000002035932311628130264580249786376953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you remember how old you were when you went to there?\",\"start\":5576718,\"end\":5578843,\"confidence\":0.89051950000000001939071125889313407242298126220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Sorry.\",\"start\":5578892,\"end\":5579133,\"confidence\":0.50921240000000000947011358221061527729034423828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Oh no, wait a minute.\",\"start\":5579198,\"end\":5580276,\"confidence\":0.656188400000000005007905201637186110019683837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Aye, I did go to school at that one and all, because I was thinking the one in Kidross, I went out to school there.\",\"start\":5582206,\"end\":5587704,\"confidence\":0.86510450000000005399414249041001312434673309326171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And I used to go up, one of the women, she used to give me some fags and that and give me money to get my thing, Miss Theresa Sinclair.\",\"start\":5588368,\"end\":5598733,\"confidence\":0.66300020000000003950191285184700973331928253173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What type of setting was it at Ryhill?\",\"start\":5600766,\"end\":5603119,\"confidence\":0.91209949999999995196020563525962643325328826904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Do you know, I can't even mind much of that, that one.\",\"start\":5605904,\"end\":5609021,\"confidence\":0.556569300000000044548187361215241253376007080078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't think I was in that long.\",\"start\":5609069,\"end\":5610409,\"confidence\":0.6343625999999999987011278790305368602275848388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You don't think you was in there long?\",\"start\":5611233,\"end\":5612186,\"confidence\":0.687147139999999989612433637375943362712860107421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I don't think so.\",\"start\":5612622,\"end\":5613606,\"confidence\":0.62718269999999998187689698170288465917110443115234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if that's when my sister never got married or mine or whatever.\",\"start\":5616593,\"end\":5623950,\"confidence\":0.51858789999999999054125510156154632568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Uh, what we have is that you went to, uh, Ryhill.\",\"start\":5625091,\"end\":5627822,\"confidence\":0.8695912999999999559719299213611520826816558837890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You went to this Ryhill institution, um, and then you went to Cardross Park, and then you was in Cardross Park for just a little over 7 months.\",\"start\":5628303,\"end\":5638424,\"confidence\":0.88843320000000003400231207706383429467678070068359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Well, once I went there after they had watched me, then Yeah, so, um, just in relation to Rye Hospital, Dundee, do you remember how old you were when you went there?\",\"start\":5638520,\"end\":5649071,\"confidence\":0.87454902999999994950286463790689595043659210205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember much about that one.\",\"start\":5649536,\"end\":5651094,\"confidence\":0.638196769999999968803194860811345279216766357421875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's fine.\",\"start\":5651286,\"end\":5652555,\"confidence\":0.67549526999999998100321363381226547062397003173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Remember, these questions are all in relation to Rye Hospital.\",\"start\":5653133,\"end\":5655975,\"confidence\":0.84449410000000002529674247853108681738376617431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"If you can't remember, you can't remember.\",\"start\":5656244,\"end\":5658030,\"confidence\":0.494715999999999989089616292403661645948886871337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Don't worry too much.\",\"start\":5658271,\"end\":5660037,\"confidence\":0.710710469999999983059524311101995408535003662109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a few sentences, are you able to recall what your ordinary day life was like at Ryehill Hostel?\",\"start\":5668322,\"end\":5674272,\"confidence\":0.89895069999999999144080220503383316099643707275390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was, sorry, going to school, getting up to school.\",\"start\":5685702,\"end\":5688867,\"confidence\":0.498021600000000008723333166926749981939792633056640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Now I can't even mean\\u2014 I can't even remember the surroundings of the rooms that I'm at.\",\"start\":5691027,\"end\":5695588,\"confidence\":0.73664859999999998674269363618805073201656341552734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"With the situation, whether I just kind of get that through my head.\",\"start\":5696380,\"end\":5700480,\"confidence\":0.84517629999999999146353957257815636694431304931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Yeah, I might come in here, but it's just not appealing enough.\",\"start\":5700910,\"end\":5704570,\"confidence\":0.92454709999999995506669847600278444588184356689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think if that much happened, I think I could write a book, you know what I mean?\",\"start\":5705630,\"end\":5713310,\"confidence\":0.60725134999999996754382891595014370977878570556640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah.\",\"start\":5713310,\"end\":5714570,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So you just can't, you can't remember the surroundings?\",\"start\":5714570,\"end\":5716400,\"confidence\":0.67344539999999997181845401428290642797946929931640625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I just can't remember that one.\",\"start\":5716470,\"end\":5718250,\"confidence\":0.58734392999999995854665257866145111620426177978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"It's obviously\\u2014 Do you remember how the staff and the other children treated you when you was here?\",\"start\":5718250,\"end\":5723830,\"confidence\":0.7709110999999999602749767291243188083171844482421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I can't even That's fine.\",\"start\":5723830,\"end\":5728653,\"confidence\":0.477461729999999973106383777121664024889469146728515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"Do you know, looking back for your time at Ryeh Hospital, if you considered that you were victim to any form of abuse, neglect, or any harmful situations?\",\"start\":5730637,\"end\":5743763,\"confidence\":0.66044795999999994506879374966956675052642822265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I know, you know, I can't even mind that much yet at all.\",\"start\":5746057,\"end\":5749570,\"confidence\":0.51030344000000005255657242742017842829227447509765625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5750005,\"end\":5750794,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So you I don't really know how long I was in there, so I don't really know.\",\"start\":5751213,\"end\":5755622,\"confidence\":0.6139020299999999874529521548538468778133392333984375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5760157,\"end\":5766015,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It must have been all right in that place for me, but I don't think that was a long-term place.\",\"start\":5771869,\"end\":5779172,\"confidence\":0.6281790000000000429025703851948492228984832763671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You know what I mean?\",\"start\":5779534,\"end\":5779936,\"confidence\":0.67174845999999999168750264288973994553089141845703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine.\",\"start\":5786652,\"end\":5800347,\"confidence\":0.708617700000000017013235265039838850498199462890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Did you suffer any immediate effects, um, during your time at Ryhill Hospital?\",\"start\":5809097,\"end\":5813948,\"confidence\":0.74504775000000000861888338477001525461673736572265625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"B\",\"text\":\"So did you experience any pain or injury, any fear or shame, sleeping problems, bedwetting, running away behaviour?\",\"start\":5813996,\"end\":5821881,\"confidence\":0.724517599999999983850784701644442975521087646484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember that one, honestly.\",\"start\":5822106,\"end\":5825165,\"confidence\":0.553029299999999945924855637713335454463958740234375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5825760,\"end\":5826179,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"It's just a total blank.\",\"start\":5832210,\"end\":5833644,\"confidence\":0.625567399999999995685584508464671671390533447265625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":5834273,\"end\":5834740,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I know I was in somewhere up there, but I just can't\\u2014 I mean, getting out to the school, and one time there was an incident in the school.\",\"start\":5834853,\"end\":5843457,\"confidence\":0.65219609999999994531805214137420989573001861572265625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can't remember what happened, but I think the police came or something like that.\",\"start\":5843538,\"end\":5847485,\"confidence\":0.72549059999999998549213842125027440488338470458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I can mind of that, but that's all I can mind of at the moment.\",\"start\":5847888,\"end\":5850966,\"confidence\":0.70796720000000001871143240350647829473018646240234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was somebody's birthday or something like that, and I think we probably ignored that.\",\"start\":5857568,\"end\":5861759,\"confidence\":0.49319062000000002399247023276984691619873046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think it was someone else.\",\"start\":5861856,\"end\":5862924,\"confidence\":0.76268919999999995606998481889604590833187103271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"But for anything else, I can't even mind that actually staying in that place.\",\"start\":5873827,\"end\":5879280,\"confidence\":0.4740246200000000076357764555723406374454498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, it's just a total blank.\",\"start\":5879924,\"end\":5882079,\"confidence\":0.559970199999999973528019836521707475185394287109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know.\",\"start\":5883363,\"end\":5884933,\"confidence\":0.56667319999999998803019707338535226881504058837890625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"Yeah, that's perfectly fine, don't worry.\",\"start\":5885824,\"end\":5888446,\"confidence\":0.7870225299999999979405629346729256212711334228515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Obviously these new childhood experiences and what you've been through though will cause these moments to have a bit of a foggy brain, anything like that.\",\"start\":5889980,\"end\":5898656,\"confidence\":0.52473855000000002579696456450619734823703765869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So obviously if you can't remember, and you\\u2014 that's you answering to the best of your ability and being as honest as possible, so don't worry about it.\",\"start\":5898753,\"end\":5908115,\"confidence\":0.68543315000000004655333896153024397790431976318359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So then Considering the circumstances in relation to Ryhill Hospital, we'll then move on to the final care setting in which you were at, being this second placement at Cardross Park again.\",\"start\":5908182,\"end\":5924506,\"confidence\":0.92443675000000002928146614067372865974903106689453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So one second.\",\"start\":5925831,\"end\":5929223,\"confidence\":0.68523169999999999912887460595811717212200164794921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to that place, I've only been in that a night, and I went back to Cardross Park.\",\"start\":5931673,\"end\":5937013,\"confidence\":0.75543780000000004815063903151894919574260711669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah, because I've went to the Cardross Park.\",\"start\":5939118,\"end\":5942024,\"confidence\":0.66641855000000005393445690060616470873355865478515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That's all I can remember much about it.\",\"start\":5942653,\"end\":5944913,\"confidence\":0.8208201999999999998181010596454143524169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"From what we got on file is that you was, um, that you entered Cardross Park on June 10th, 1978, and it was until\\u2014 it was till the 6th, uh, it was until June 1979, just before you ended up being released with your sister, right?\",\"start\":5949220,\"end\":5967455,\"confidence\":0.92319125000000001879385536085464991629123687744140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Right.\",\"start\":5967519,\"end\":5967906,\"confidence\":0.56647502999999999051539134597987867891788482666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I think I was only in there a week, maybe, at the most.\",\"start\":5967986,\"end\":5972655,\"confidence\":0.84614250000000001961097950697876513004302978515625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know how long I was in there, um, because I just don't seem to mind the place.\",\"start\":5972751,\"end\":5978959,\"confidence\":0.71065617000000003145032678730785846710205078125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, do you remember?\",\"start\":5979586,\"end\":5981341,\"confidence\":0.80267020000000000035100811146548949182033538818359375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I can't even mind that one for some reason.\",\"start\":5981502,\"end\":5984016,\"confidence\":0.69115340000000002884661398638854734599590301513671875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It's okay, don't worry about it.\",\"start\":5984096,\"end\":5986207,\"confidence\":0.6812833499999999542495743298786692321300506591796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So this is the next following questions again.\",\"start\":5986255,\"end\":5988978,\"confidence\":0.87233989999999994591206586846965365111827850341796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Are in relation to your second admission into Cardross Park.\",\"start\":5990019,\"end\":5997118,\"confidence\":0.92652599999999996072119756718166172504425048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Do you recall how long you were there for in your second admission to Cardross?\",\"start\":6001495,\"end\":6005616,\"confidence\":0.93651443999999994804994685182464309036731719970703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"A couple of years, because you were only supposed to be there for 6 weeks, but they says I was that good that they kept me.\",\"start\":6005986,\"end\":6015124,\"confidence\":0.60756003999999996789682654707576148211956024169921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And let me go to school.\",\"start\":6016999,\"end\":6018303,\"confidence\":0.7013030000000000097060137704829685389995574951171875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"You were supposed to be there for 6 weeks, but what happened?\",\"start\":6019317,\"end\":6021345,\"confidence\":0.5129213299999999531308958466979674994945526123046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Sorry, they kept me because\\u2014 and let me go to school.\",\"start\":6021409,\"end\":6024832,\"confidence\":0.62570669999999994903561173487105406820774078369140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I'm now at an all-girls school in Dunbarton.\",\"start\":6025647,\"end\":6029447,\"confidence\":0.92525310000000005050679874329944141209125518798828125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"That's fine.\",\"start\":6034681,\"end\":6035208,\"confidence\":0.62647193999999994939997804976883344352245330810546875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"In a few sentences, what was ordinary day life like?\",\"start\":6035357,\"end\":6039762,\"confidence\":0.87568129999999999579785026071476750075817108154296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"On your second admission to Cardwell Park Assessment Centre?\",\"start\":6041179,\"end\":6044760,\"confidence\":0.9334843999999999919481297183665446937084197998046875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, right, because I went to the school and I might have just been, you know, meeting that woman up at dinner time and she gave me bags and money for my dinner, my lunch.\",\"start\":6045069,\"end\":6064435,\"confidence\":0.763708199999999948204276734031736850738525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That already had something we made, you know what I mean?\",\"start\":6066317,\"end\":6069480,\"confidence\":0.8260975999999999874745526540209539234638214111328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She was just telling\\u2014 she's just gonna have to go to a training team, I think.\",\"start\":6070150,\"end\":6073870,\"confidence\":0.8580766300000000068592953539337031543254852294921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I think one of the women had wanted to take me home with them, but she wasn't allowed.\",\"start\":6073870,\"end\":6077190,\"confidence\":0.5477033000000000040330405681743286550045013427734375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"So I said, that wasn't that bad, you know what I mean?\",\"start\":6078410,\"end\":6081230,\"confidence\":0.4820145399999999913376313998014666140079498291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6081230,\"end\":6082430,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And this is\\u2014 oh, you can't go if you're not allowed to take\\u2014 but that's not allowed.\",\"start\":6082430,\"end\":6086990,\"confidence\":0.8073949000000000264520849668770097196102142333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Has him wanted to take you home?\",\"start\":6087630,\"end\":6088870,\"confidence\":0.894390000000000018332002582610584795475006103515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Is he like wanted to like adopt you full time?\",\"start\":6088870,\"end\":6090840,\"confidence\":0.865019100000000040751046981313265860080718994140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know what happened, but she was wanting to keep me in there.\",\"start\":6091190,\"end\":6094290,\"confidence\":0.8019598999999999477950041182339191436767578125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem.\",\"start\":6096130,\"end\":6097440,\"confidence\":0.6486828300000000435687752542435191571712493896484375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you, Peratory, for me.\",\"start\":6097440,\"end\":6099250,\"confidence\":0.93047559999999995827835164163843728601932525634765625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"Actually, you know, there was more to that with how I was angry and I couldn't talk about things, do you know what I mean?\",\"start\":6101740,\"end\":6109710,\"confidence\":0.59426659999999997818775909763644449412822723388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I had to keep all that in, but my uncle knew that.\",\"start\":6109950,\"end\":6112940,\"confidence\":0.7709942499999999920845539236324839293956756591796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't want them to speak about it.\",\"start\":6112940,\"end\":6115430,\"confidence\":0.70513389999999998014601487739128060638904571533203125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I didn't like, because I didn't know what would happen, do you know what I mean?\",\"start\":6115700,\"end\":6119180,\"confidence\":0.85027342999999999673121919840923510491847991943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6119180,\"end\":6120120,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So, and my auntie says that he would have gone to jail, but it ended up, and they ended up with he died before he even went to court.\",\"start\":6120120,\"end\":6127890,\"confidence\":0.63099989999999994694235283532179892063140869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And they came to me when I was 37 years old, and I says, well, I could have told them when I was 13, 14.\",\"start\":6127890,\"end\":6136330,\"confidence\":0.71040449999999999430855268656159751117229461669921875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I said about him, and I says, and I says, she tellt me nothin'.\",\"start\":6136330,\"end\":6140210,\"confidence\":0.6871150999999999786638227305957116186618804931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, I blame her, which I did.\",\"start\":6140210,\"end\":6142930,\"confidence\":0.53003940000000004939550990457064472138881683349609375},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I always blamed her because she never\\u2014 she tellt me nothin'.\",\"start\":6142930,\"end\":6146500,\"confidence\":0.7158329500000000233939090321655385196208953857421875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And he would get to jail, do you know what I mean?\",\"start\":6146990,\"end\":6149190,\"confidence\":0.56506409999999995807939967562560923397541046142578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And me at that age, I didn't know that.\",\"start\":6149190,\"end\":6151290,\"confidence\":0.6109598000000000528331156601780094206333160400390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, tell him to\\u2014 yeah, you know what I mean?\",\"start\":6151573,\"end\":6153967,\"confidence\":0.6609553999999999707171127738547511398792266845703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She was an adult and I was a wee'un.\",\"start\":6154145,\"end\":6156055,\"confidence\":0.660302460000000035478251447784714400768280029296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It was my pals that I'd tell about it, and they were older than me, so they took me up to Ruth to tell her that they knew.\",\"start\":6156734,\"end\":6166646,\"confidence\":0.86290115000000000566870994589407928287982940673828125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"And they went, well, fuck yourself, you can tell the police if you want, but Uncle Jim's going to jail.\",\"start\":6168212,\"end\":6173981,\"confidence\":0.83032669999999997312301047713845036923885345458984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I says, right, well, I'm not bothered, I'm the one who asked him.\",\"start\":6174061,\"end\":6177291,\"confidence\":0.7058179399999999770187741887639276683330535888671875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"But he done it to a few in my family, so it was a\\u2014 but he died before it would get to court or anything like that, then happened, you know what I mean?\",\"start\":6179800,\"end\":6189490,\"confidence\":0.62646305999999996050320305585046298801898956298828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6189770,\"end\":6190890,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"And it was because it was my mum's brother and all that, wouldn't it have helped?\",\"start\":6190890,\"end\":6194660,\"confidence\":0.6306454500000000518156184625695459544658660888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I mean, I don't know if anything happened to her as well when she was younger, do you know what I mean?\",\"start\":6195950,\"end\":6202870,\"confidence\":0.7556323400000000134468791657127439975738525390625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was her brother, so I don't know.\",\"start\":6202870,\"end\":6204490,\"confidence\":0.773756600000000016592593965469859540462493896484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"How did the staff and other children genuinely treat you on your second admission to Cardross Park Assessment Centre?\",\"start\":6233783,\"end\":6240920,\"confidence\":0.846729040000000043875161281903274357318878173828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I went to school and then I was away at the weekends at my wee work, my wee job I done at the, eh, doing the dishes and that at Campsie Glen.\",\"start\":6241257,\"end\":6252291,\"confidence\":0.7330313299999999809841710884938947856426239013671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So it was, and I'd go to him at the weekends you know what I mean?\",\"start\":6253509,\"end\":6256705,\"confidence\":0.849699699999999946697926134220324456691741943359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Yeah.\",\"start\":6260980,\"end\":6261190,\"confidence\":0.5491445999999999827423380338586866855621337890625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"So I couldn't tell him about my uncle as it is because I would never allowed to bring a load to him.\",\"start\":6261481,\"end\":6266153,\"confidence\":0.75007809999999996986019823452807031571865081787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So that's how I kept it all quiet.\",\"start\":6267059,\"end\":6268579,\"confidence\":0.77921730000000000160298441187478601932525634765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, but that\\u2014 see that other place, which was the name?\",\"start\":6269360,\"end\":6272441,\"confidence\":0.83878094000000003038763907170505262911319732666015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Ah, so the one in Aberdeen, they were\\u2014 I had to show them my towel, eh, that I had my period.\",\"start\":6274140,\"end\":6285844,\"confidence\":0.76191807000000000282824430541950277984142303466796875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was it.\",\"start\":6287650,\"end\":6288457,\"confidence\":0.55714523999999998604693018933176063001155853271484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That was another thing for back then.\",\"start\":6288554,\"end\":6290314,\"confidence\":0.8218406000000000322103232974768616259098052978515625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"It's just come into my head and I says, I need to show you.\",\"start\":6290362,\"end\":6293752,\"confidence\":0.57237050000000000427036184191820211708545684814453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Why do I need to show you?\",\"start\":6293962,\"end\":6294947,\"confidence\":0.6023198400000000507503727931180037558078765869140625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"That they had put me on the pill or something.\",\"start\":6295028,\"end\":6297335,\"confidence\":0.53026309999999998723296812386251986026763916015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, in fact, I think that was that one and that 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second admission in Cardras Park Assessment Centre, um, as I've asked previously, did anything happen there that you now consider abuse, neglect, or harmful?\",\"start\":6318104,\"end\":6332285,\"confidence\":0.53447100000000002939515297839534468948841094970703125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No.\",\"start\":6333115,\"end\":6333431,\"confidence\":0.493618600000000018468426787876524031162261962890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, no, I think that's\\u2014 oh, the wee parrot, and I was saying the F word and it started saying it.\",\"start\":6334531,\"end\":6345658,\"confidence\":0.51764416999999995905312744071125052869319915771484375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Say that again.\",\"start\":6346276,\"end\":6346747,\"confidence\":0.67834000000000005403677505455561913549900054931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"The wee parrot, and it kept doing the stairs when I was polishing the stairs, and used to go F, F-U-C-K, to the wee parrot, and the parrot started saying it.\",\"start\":6348507,\"end\":6361903,\"confidence\":0.77115195999999996967488868904183618724346160888671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"So I think I was a wee babbo, you know.\",\"start\":6365982,\"end\":6368484,\"confidence\":0.76998160000000004377085360829369165003299713134765625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"What would you say the difference\\u2014 what was the difference at this placement compared to your placement at the other settings?\",\"start\":6386975,\"end\":6394452,\"confidence\":0.90561199999999997256594497230253182351589202880859375},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"So this is in relation\\u2014 a lot better.\",\"start\":6394598,\"end\":6398014,\"confidence\":0.8166950299999999884903445490635931491851806640625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"It was a lot better the second time around.\",\"start\":6398641,\"end\":6401570,\"confidence\":0.95439803999999994754688259490649215877056121826171875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Yes, yes.\",\"start\":6401634,\"end\":6403581,\"confidence\":0.8412497599999999575715037281042896211147308349609375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Is it?\",\"start\":6404450,\"end\":6404772,\"confidence\":0.71855484999999996720276840278529562056064605712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They all knew me then.\",\"start\":6405319,\"end\":6406172,\"confidence\":0.77027599999999996072119756718166172504425048828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Say that again.\",\"start\":6407400,\"end\":6407850,\"confidence\":0.67834000000000005403677505455561913549900054931640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"They all knew you?\",\"start\":6410040,\"end\":6410966,\"confidence\":0.76093250000000001165290086646564304828643798828125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"They all knew me.\",\"start\":6411112,\"end\":6412022,\"confidence\":0.702142700000000008486722435918636620044708251953125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Aye, aye.\",\"start\":6412184,\"end\":6412412,\"confidence\":0.6123007499999999492246161025832407176494598388671875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Right, I do apologise.\",\"start\":6412655,\"end\":6413451,\"confidence\":0.6926866000000000411773726227693259716033935546875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I even go in with that woman I didn't like either, previous days.\",\"start\":6413630,\"end\":6416408,\"confidence\":0.84256279999999994512194234630442224442958831787109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"She did it with just it.\",\"start\":6417262,\"end\":6418323,\"confidence\":0.715153200000000044411763155949302017688751220703125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I don't know, I don't know what she did.\",\"start\":6418666,\"end\":6420037,\"confidence\":0.51410043000000005264382707537151873111724853515625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"I don't know what happened to us, but we were all right after that, the second time.\",\"start\":6420135,\"end\":6424610,\"confidence\":0.5644565999999999750258439235039986670017242431640625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"She wasn't there anymore when you went for the second time?\",\"start\":6429399,\"end\":6431686,\"confidence\":0.7638075399999999515188164878054521977901458740234375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Oh, maybe she was.\",\"start\":6432643,\"end\":6433324,\"confidence\":0.78825559999999994520436530365259386599063873291015625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Okay, so that now has concluded the Section 4 of the statement being the compact placement sheet.\",\"start\":6438093,\"end\":6448698,\"confidence\":0.8988157500000000244000375460018403828144073486328125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Next, going to move on to the 6th part of being people involved, reporting, and institutional knowledge.\",\"start\":6449313,\"end\":6457125,\"confidence\":0.8779474499999999625998725605313666164875030517578125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So across all the placements, Theresa, who were the main people responsible?\",\"start\":6457994,\"end\":6464497,\"confidence\":0.808143999999999973482545101433061063289642333984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"So are you able to recall any names, nicknames, names, the roles of these people, the descriptions, or any identifying details?\",\"start\":6465318,\"end\":6474074,\"confidence\":0.88030189999999997052526623519952408969402313232421875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No.\",\"start\":6475228,\"end\":6475469,\"confidence\":0.49361873000000000555331780560663901269435882568359375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"No, you're unable to recall?\",\"start\":6476607,\"end\":6481018,\"confidence\":0.5140289700000000294721758109517395496368408203125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"No, I'm trying to remember that, man.\",\"start\":6481820,\"end\":6484081,\"confidence\":0.679858269999999986765715220826677978038787841796875},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I'm used to getting it, and now it's just\\u2014 it's not coming to me at all.\",\"start\":6484129,\"end\":6489421,\"confidence\":0.74265170000000002570317292338586412370204925537109375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"I don't know if I remember.\",\"start\":6489501,\"end\":6491442,\"confidence\":0.596337099999999953325868773390538990497589111328125},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"I could phone, like, you know, but I just can't even I kind of get it.\",\"start\":6491506,\"end\":6495229,\"confidence\":0.770538100000000003575451046344824135303497314453125},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Could I get a wee break?\",\"start\":6498090,\"end\":6498850,\"confidence\":0.8525830500000000089499962996342219412326812744140625},{\"sentiment\":\"NEGATIVE\",\"speaker\":\"A\",\"text\":\"You know, go to the toilet?\",\"start\":6498915,\"end\":6499998,\"confidence\":0.5278927700000000111657527668285183608531951904296875},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":6500353,\"end\":6501097,\"confidence\":0.5765854999999999730420086052617989480495452880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"I'll wait.\",\"start\":6501324,\"end\":6502407,\"confidence\":0.66354539999999995192325741300010122358798980712890625},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"You'll be back in about 5-10 minutes?\",\"start\":6502455,\"end\":6504347,\"confidence\":0.90532935000000003267217607572092674672603607177734375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"Yeah, of course.\",\"start\":6504800,\"end\":6505172,\"confidence\":0.5765854999999999730420086052617989480495452880859375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"B\",\"text\":\"We'll be nearly finished, so it won't be as long when I ring you the next time.\",\"start\":6505220,\"end\":6508118,\"confidence\":0.7314144399999999990313881426118314266204833984375},{\"sentiment\":\"NEUTRAL\",\"speaker\":\"A\",\"text\":\"Okay.\",\"start\":6508199,\"end\":6508458,\"confidence\":0.58435179999999997679793750648968853056430816650390625},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"All right, thanks.\",\"start\":6508766,\"end\":6510062,\"confidence\":0.58278536999999996925936329716932959854602813720703125},{\"sentiment\":\"POSITIVE\",\"speaker\":\"A\",\"text\":\"Thank you.\",\"start\":6510143,\"end\":6510742,\"confidence\":0.8529649999999999732125388618442229926586151123046875},{\"sentiment\":\"POSITIVE\",\"speaker\":\"B\",\"text\":\"No problem, you're welcome too, though.\",\"start\":6511131,\"end\":6512200,\"confidence\":0.92209386999999998213439766914234496653079986572265625}], `error` = ?, `synapse_transcripts`.`updated_at` = 2026-08-05 14:54:44 where `recording_id` = 3262) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array) #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array) #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection)) #5 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array) #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle() #7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array) #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false) #16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire() #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions)) #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions)) #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions)) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default') #26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle() #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array) #32 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #35 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #39 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput)) #40 {main} [previous exception] [object] (PDOException(code: 22001): SQLSTATE[22001]: String data, right truncated: 1406 Data too long for column 'raw_transcript' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:609) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(609): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\Connection->{closure:Illuminate\\Database\\Connection::affectingStatement():597}('update `synapse...', Array) #2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('update `synapse...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(597): Illuminate\\Database\\Connection->run('update `synapse...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(549): Illuminate\\Database\\Connection->affectingStatement('update `synapse...', Array) #5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4234): Illuminate\\Database\\Connection->update('update `synapse...', Array) #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1266): Illuminate\\Database\\Query\\Builder->update(Object(Illuminate\\Support\\Collection)) #7 /home/fintrixorcouk/public_html/ha/app/Jobs/Synapse/CheckTranscriptionStatusJob.php(63): Illuminate\\Database\\Eloquent\\Builder->update(Array) #8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): App\\Jobs\\Synapse\\CheckTranscriptionStatusJob->handle() #9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(129): Illuminate\\Container\\Container->call(Array) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Bus\\Dispatcher->{closure:Illuminate\\Bus\\Dispatcher::dispatchNow():126}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Bus/Dispatcher.php(133): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(136): Illuminate\\Bus\\Dispatcher->dispatchNow(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob), false) #18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Queue\\CallQueuedHandler->{closure:Illuminate\\Queue\\CallQueuedHandler::dispatchThroughMiddleware():129}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(129): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/CallQueuedHandler.php(70): Illuminate\\Queue\\CallQueuedHandler->dispatchThroughMiddleware(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(App\\Jobs\\Synapse\\CheckTranscriptionStatusJob)) #22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Jobs/Job.php(102): Illuminate\\Queue\\CallQueuedHandler->call(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Array) #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(504): Illuminate\\Queue\\Jobs\\Job->fire() #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(454): Illuminate\\Queue\\Worker->process('database', Object(Illuminate\\Queue\\Jobs\\DatabaseJob), Object(Illuminate\\Queue\\WorkerOptions)) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Worker.php(212): Illuminate\\Queue\\Worker->runJob(Object(Illuminate\\Queue\\Jobs\\DatabaseJob), 'database', Object(Illuminate\\Queue\\WorkerOptions)) #26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(149): Illuminate\\Queue\\Worker->daemon('database', 'default', Object(Illuminate\\Queue\\WorkerOptions)) #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Queue/Console/WorkCommand.php(132): Illuminate\\Queue\\Console\\WorkCommand->runWorker('database', 'default') #28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(36): Illuminate\\Queue\\Console\\WorkCommand->handle() #29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Util.php(43): Illuminate\\Container\\BoundMethod::{closure:Illuminate\\Container\\BoundMethod::call():35}() #30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(96): Illuminate\\Container\\Util::unwrapIfClosure(Object(Closure)) #31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/BoundMethod.php(35): Illuminate\\Container\\BoundMethod::callBoundMethod(Object(Illuminate\\Foundation\\Application), Array, Object(Closure)) #32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Container/Container.php(799): Illuminate\\Container\\BoundMethod::call(Object(Illuminate\\Foundation\\Application), Array, Array, NULL) #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(211): Illuminate\\Container\\Container->call(Array) #34 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Command/Command.php(341): Illuminate\\Console\\Command->execute(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Console/Command.php(180): Symfony\\Component\\Console\\Command\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Illuminate\\Console\\OutputStyle)) #36 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(1117): Illuminate\\Console\\Command->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #37 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(356): Symfony\\Component\\Console\\Application->doRunCommand(Object(Illuminate\\Queue\\Console\\WorkCommand), Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #38 /home/fintrixorcouk/public_html/ha/vendor/symfony/console/Application.php(195): Symfony\\Component\\Console\\Application->doRun(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Console/Kernel.php(198): Symfony\\Component\\Console\\Application->run(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1235): Illuminate\\Foundation\\Console\\Kernel->handle(Object(Symfony\\Component\\Console\\Input\\ArgvInput), Object(Symfony\\Component\\Console\\Output\\ConsoleOutput)) #41 /home/fintrixorcouk/public_html/ha/artisan(16): Illuminate\\Foundation\\Application->handleCommand(Object(Symfony\\Component\\Console\\Input\\ArgvInput)) #42 {main} "} [2026-08-05 14:55:06] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAabc24267543a3302334eea8c34b6749b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4685"} [2026-08-05 14:55:06] production.DEBUG: TwilioController: handleOutbound {"call_id":4685,"CallSid":"CAabc24267543a3302334eea8c34b6749b","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAabc24267543a3302334eea8c34b6749b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4685"}} [2026-08-05 14:55:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 14:55:51] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAbf708e66852f9d91d7e07155437970f2","DialCallSid":"CA4845f1f941c3b592f80f2d8b3e4aad50","DialCallStatus":"completed","DialCallDuration":"58"} [2026-08-05 14:56:00] production.INFO: AutoTranscribeRecordingJob: submitted recording 3264 → AssemblyAI 8a812f7d-d39b-43d6-8143-7aea56979c30 [2026-08-05 14:56:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 14:56:32] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAb54d562449f3e495b3aeb3faeced1eef","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4686"} [2026-08-05 14:56:32] production.DEBUG: TwilioController: handleOutbound {"call_id":4686,"CallSid":"CAb54d562449f3e495b3aeb3faeced1eef","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAb54d562449f3e495b3aeb3faeced1eef","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4686"}} [2026-08-05 14:57:00] production.DEBUG: CheckTranscriptionStatusJob: recording 3264 → AssemblyAI status=completed (check #0) [2026-08-05 14:57:00] production.INFO: CheckTranscriptionStatusJob: completed for recording 3264 after 0 checks. [2026-08-05 14:57:01] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3264. {"status":404,"body":"Not found"} [2026-08-05 14:57:01] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 3264. [2026-08-05 14:57:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 14:58:01] production.INFO: AutoTranscribeRecordingJob: submitted recording 3265 → AssemblyAI d448fe8e-acd7-443a-8ed3-26a38e11cb6f [2026-08-05 14:58:49] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA734340d234813811cc6343935eaa4f70","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4687"} [2026-08-05 14:58:49] production.DEBUG: TwilioController: handleOutbound {"call_id":4687,"CallSid":"CA734340d234813811cc6343935eaa4f70","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA734340d234813811cc6343935eaa4f70","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4687"}} [2026-08-05 14:59:02] production.DEBUG: CheckTranscriptionStatusJob: recording 3265 → AssemblyAI status=completed (check #0) [2026-08-05 14:59:02] production.INFO: CheckTranscriptionStatusJob: completed for recording 3265 after 0 checks. [2026-08-05 14:59:02] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3265. {"status":404,"body":"Not found"} [2026-08-05 14:59:04] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3265 [2026-08-05 14:59:49] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA1dbeb79b6e824b22211941f01272c0ed","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0ExZGJlYjc5YjZlODI0YjIyMjExOTQxZjAxMjcyYzBlZCIsImZyb20iOiIrNDQ3ODMxMzYxMjQyIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTkzODM4OSJ9.1Tekixltf3Pnuz43tpKOQKgdKEIpC5BFb_T01wfjHpddHeFwrPZ9orbN9m6YYze0ZK1CW9AuWGx2e_rSMUexLw%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447831361242","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447831361242","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} [2026-08-05 15:00:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 15:00:13] production.INFO: AutoTranscribeRecordingJob: submitted recording 3266 → AssemblyAI bbbf5c36-3c42-4a1c-88a9-abee0f1fcae4 [2026-08-05 15:00:16] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA1dbeb79b6e824b22211941f01272c0ed","DialCallSid":"CA17fbc2cadc399cac7f66de6f93d59942","DialCallStatus":"no-answer","DialCallDuration":null} [2026-08-05 15:00:24] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CAaf1f75242222cf6ce761aedeee62601a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4689"} [2026-08-05 15:00:24] production.DEBUG: TwilioController: handleOutbound {"call_id":4689,"CallSid":"CAaf1f75242222cf6ce761aedeee62601a","From":"client:agent_production_39","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_39","CallStatus":"ringing","From":"client:agent_production_39","CallSid":"CAaf1f75242222cf6ce761aedeee62601a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4689"}} [2026-08-05 15:01:14] production.DEBUG: CheckTranscriptionStatusJob: recording 3266 → AssemblyAI status=completed (check #0) [2026-08-05 15:01:14] production.INFO: CheckTranscriptionStatusJob: completed for recording 3266 after 0 checks. [2026-08-05 15:01:14] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3266. {"status":404,"body":"Not found"} [2026-08-05 15:01:16] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3266 [2026-08-05 15:01:20] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 3264. [2026-08-05 15:03:16] production.INFO: AutoTranscribeRecordingJob: submitted recording 3267 → AssemblyAI 982dde8d-f3d3-4652-b95c-f386270eff21 [2026-08-05 15:03:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 15:04:16] production.DEBUG: CheckTranscriptionStatusJob: recording 3267 → AssemblyAI status=completed (check #0) [2026-08-05 15:04:16] production.INFO: CheckTranscriptionStatusJob: completed for recording 3267 after 0 checks. [2026-08-05 15:04:17] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3267. {"status":404,"body":"Not found"} [2026-08-05 15:04:19] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3267 [2026-08-05 15:04:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 15:08:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 15:08:43] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CAd72821cad2940f0009056f94323145a2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4690"} [2026-08-05 15:08:43] production.DEBUG: TwilioController: handleOutbound {"call_id":4690,"CallSid":"CAd72821cad2940f0009056f94323145a2","From":"client:agent_production_29","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_29","CallStatus":"ringing","From":"client:agent_production_29","CallSid":"CAd72821cad2940f0009056f94323145a2","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4690"}} [2026-08-05 15:09:16] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10695 (20260805-DP8623923-MMAL-AckLetter.docx). [2026-08-05 15:09:18] production.INFO: ClassifyInboundEmailJob: message 15265 classified as 'dsar_response' (high). [2026-08-05 15:09:18] production.INFO: FindRelatedDsarJob: message 15265 matched via regex reference 'DSAR-20260731-05BAA6' → DSAR 4147. [2026-08-05 15:09:20] production.INFO: FindRelatedDsarJob: message 15265 response_type=acknowledgement. [2026-08-05 15:09:20] production.INFO: FindRelatedDsarJob: message 15265 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=4147). [2026-08-05 15:09:20] production.INFO: FindRelatedDsarJob: message 15265 auto-set DSAR 4147 status → acknowledged (response_type=acknowledgement). [2026-08-05 15:10:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} [2026-08-05 15:10:50] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 15:10:57] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA48eb804ce3149afd5c093f23540a2d2a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4691"} [2026-08-05 15:10:57] production.DEBUG: TwilioController: handleOutbound {"call_id":4691,"CallSid":"CA48eb804ce3149afd5c093f23540a2d2a","From":"client:agent_production_28","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_28","CallStatus":"ringing","From":"client:agent_production_28","CallSid":"CA48eb804ce3149afd5c093f23540a2d2a","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4691"}} [2026-08-05 15:11:17] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAc5c289c75878c088933cd0643c16f7d7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4692"} [2026-08-05 15:11:17] production.DEBUG: TwilioController: handleOutbound {"call_id":4692,"CallSid":"CAc5c289c75878c088933cd0643c16f7d7","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAc5c289c75878c088933cd0643c16f7d7","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4692"}} [2026-08-05 15:11:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 15:12:16] production.INFO: AutoTranscribeRecordingJob: submitted recording 3268 → AssemblyAI b78b7f50-f41b-41ec-9e6b-f2e721699a99 [2026-08-05 15:12:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 15:12:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} [2026-08-05 15:12:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} [2026-08-05 15:12:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} [2026-08-05 15:13:16] production.DEBUG: CheckTranscriptionStatusJob: recording 3268 → AssemblyAI status=completed (check #0) [2026-08-05 15:13:16] production.INFO: CheckTranscriptionStatusJob: completed for recording 3268 after 0 checks. [2026-08-05 15:13:17] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3268. {"status":404,"body":"Not found"} [2026-08-05 15:13:18] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3268 [2026-08-05 15:13:58] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 15:15:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 15:15:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 15:15:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 15:15:23] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 15:15:24] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 15:16:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 15:18:51] production.INFO: ExtractMessageAttachmentsJob: attachment 10696 (sectra-logo.png) skipped — unsupported type. [2026-08-05 15:18:53] production.INFO: ClassifyInboundEmailJob: message 15267 classified as 'dsar_response' (high). [2026-08-05 15:18:53] production.INFO: FindRelatedDsarJob: message 15267 matched via regex reference 'DSAR-20260708-77AD83' → DSAR 3824. [2026-08-05 15:18:58] production.INFO: FindRelatedDsarJob: message 15267 response_type=portal_response. [2026-08-05 15:18:58] production.INFO: FindRelatedDsarJob: message 15267 → triage_queue=portal_response (response_type=portal_response, dsar_id=3824). [2026-08-05 15:19:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 15:20:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 15:21:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 15:21:48] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA8e6c1e211f0cc0eec2450b995f0d1752","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E4ZTZjMWUyMTFmMGNjMGVlYzI0NTBiOTk1ZjBkMTc1MiIsImZyb20iOiIrNDQ3OTcwNzQyNTQ1IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTkzOTcwNyJ9.Y71WkON2aC90mQJg9-Q_6oNHp73LlpxoSjVvj0JTij1I-Kw04R1ndkAg_Cp85WYQysIiNywFpAbhLZx7w2wljA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447970742545","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447970742545","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} [2026-08-05 15:22:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 15:22:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 15:22:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 15:23:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 15:24:03] production.INFO: AutoTranscribeRecordingJob: submitted recording 3269 → AssemblyAI 3f116761-847f-4d62-b510-58c7a250bd28 [2026-08-05 15:24:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 15:24:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 15:24:54] production.DEBUG: temp/dsar-merged-4081a00b-f6b3-4bc1-b8aa-276ed459cc19.pdf [2026-08-05 15:24:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 15:25:04] production.DEBUG: CheckTranscriptionStatusJob: recording 3269 → AssemblyAI status=completed (check #0) [2026-08-05 15:25:04] production.INFO: CheckTranscriptionStatusJob: completed for recording 3269 after 0 checks. [2026-08-05 15:25:05] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3269. {"status":404,"body":"Not found"} [2026-08-05 15:25:05] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 3269. [2026-08-05 15:27:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 15:30:17] production.INFO: ExtractMessageAttachmentsJob: attachment 10700 (image001.png) skipped — unsupported type. [2026-08-05 15:30:24] production.INFO: ClassifyInboundEmailJob: message 15270 classified as 'dsar_response' (high). [2026-08-05 15:30:24] production.INFO: FindRelatedDsarJob: message 15270 matched via regex reference 'DSAR-20260629-E0FCBE' → DSAR 3671. [2026-08-05 15:30:26] production.INFO: FindRelatedDsarJob: message 15270 response_type=delay_notice. [2026-08-05 15:30:26] production.INFO: FindRelatedDsarJob: message 15270 → triage_queue=dsar_updates (response_type=delay_notice, dsar_id=3671). [2026-08-05 15:30:26] production.INFO: FindRelatedDsarJob: message 15270 auto-set DSAR 3671 status → acknowledged (response_type=delay_notice). [2026-08-05 15:30:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 15:30:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 15:31:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 15:31:13] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA8e6c1e211f0cc0eec2450b995f0d1752","DialCallSid":"CA9b456a898f3e58d9b043d099123fb349","DialCallStatus":"completed","DialCallDuration":"553"} [2026-08-05 15:31:13] production.INFO: ExtractMessageAttachmentsJob: attachment 10701 (12d4e61f-1e2b-4527-9b7e-edce1298f9f5) skipped — unsupported type. [2026-08-05 15:31:13] production.INFO: ExtractMessageAttachmentsJob: attachment 10702 (0f5f21e9-4a00-43e7-9e97-5d2af8f48a1c) skipped — unsupported type. [2026-08-05 15:31:13] production.INFO: ExtractMessageAttachmentsJob: attachment 10703 (66bf9084-26b2-4c3a-b43c-0169763cb141) skipped — unsupported type. [2026-08-05 15:31:13] production.INFO: ExtractMessageAttachmentsJob: attachment 10704 (8e4ec26b-79c4-4bf3-80e3-5b64a5e761ed) skipped — unsupported type. [2026-08-05 15:31:16] production.INFO: ClassifyInboundEmailJob: message 15271 classified as 'generic' (high). [2026-08-05 15:31:32] production.INFO: AutoTranscribeRecordingJob: submitted recording 3270 → AssemblyAI f1717b75-9372-478d-935c-a3e0d564206a [2026-08-05 15:32:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 15:32:33] production.DEBUG: CheckTranscriptionStatusJob: recording 3270 → AssemblyAI status=completed (check #0) [2026-08-05 15:32:33] production.INFO: CheckTranscriptionStatusJob: completed for recording 3270 after 0 checks. [2026-08-05 15:32:34] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3270. {"status":404,"body":"Not found"} [2026-08-05 15:32:36] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3270 [2026-08-05 15:33:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 15:33:16] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA03f2f85192f8ac580860e1d35c724a57","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4694"} [2026-08-05 15:33:16] production.DEBUG: TwilioController: handleOutbound {"call_id":4694,"CallSid":"CA03f2f85192f8ac580860e1d35c724a57","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA03f2f85192f8ac580860e1d35c724a57","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4694"}} [2026-08-05 15:33:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 15:36:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 15:36:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 15:36:41] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAd587f70b9f8678f757af30d3b1450aa6","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4695"} [2026-08-05 15:36:41] production.DEBUG: TwilioController: handleOutbound {"call_id":4695,"CallSid":"CAd587f70b9f8678f757af30d3b1450aa6","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CAd587f70b9f8678f757af30d3b1450aa6","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4695"}} [2026-08-05 15:39:23] production.INFO: AutoTranscribeRecordingJob: submitted recording 3271 → AssemblyAI 08276081-6dc5-4ff7-879a-008acc9626f4 [2026-08-05 15:39:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 15:39:45] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ6NH0QMSKNA4GY11F8Y17F1"} [2026-08-05 15:39:45] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ6NH0S685G9QZ5XVTZ9F94K"} [2026-08-05 15:39:46] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ6NH0SJJ8Z5ATVPCYGMSGBB"} [2026-08-05 15:39:46] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ6NH0T5BPJCW262M5K8H5K3"} [2026-08-05 15:39:47] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ6NH0W805N5GSW8CY8D71XR"} [2026-08-05 15:39:48] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ6NH0X2372T6QRQ0XRPFB86"} [2026-08-05 15:39:48] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ6NH0XJ0QVJFKNN213F6YK9"} [2026-08-05 15:39:49] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ6NH0Y34Q41GWKP1X27M5M2"} [2026-08-05 15:39:55] production.INFO: ExtractMessageAttachmentsJob: attachment 10705 (~WRD0000.jpg) skipped — unsupported type. [2026-08-05 15:39:58] production.INFO: ClassifyInboundEmailJob: message 15274 classified as 'dsar_response' (high). [2026-08-05 15:39:58] production.INFO: FindRelatedDsarJob: message 15274 matched via regex reference 'DSAR-20260717-1800C8' → DSAR 3977. [2026-08-05 15:40:00] production.INFO: FindRelatedDsarJob: message 15274 response_type=no_record. [2026-08-05 15:40:00] production.INFO: FindRelatedDsarJob: message 15274 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=3977). [2026-08-05 15:40:00] production.INFO: FindRelatedDsarJob: message 15274 auto-set DSAR 3977 status → no records (response_type=no_record). [2026-08-05 15:40:23] production.DEBUG: CheckTranscriptionStatusJob: recording 3271 → AssemblyAI status=completed (check #0) [2026-08-05 15:40:23] production.INFO: CheckTranscriptionStatusJob: completed for recording 3271 after 0 checks. [2026-08-05 15:40:24] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3271. {"status":404,"body":"Not found"} [2026-08-05 15:40:24] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 3271. [2026-08-05 15:40:56] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 15:42:12] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA031734e867b30ec69fa61c69fc8e9c88","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EwMzE3MzRlODY3YjMwZWM2OWZhNjFjNjlmYzhlOWM4OCIsImZyb20iOiIrNDQ3NTA2NTQ5ODQ4IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTk0MDkzMSJ9.lkxNqnrSKl2fUsvxYSDT5kohq4kAmejOTexHB_QdETJU6cY6qrI9acGXXfob3JLyE_g1vz221Fdlfo8WehF96g%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447506549848","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447506549848","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} [2026-08-05 15:42:54] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 15:45:34] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Belfast City","ToZip":null,"CallSid":"CA3b9f427204fdab7b41ef4fa69fab1e31","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EzYjlmNDI3MjA0ZmRhYjdiNDFlZjRmYTY5ZmFiMWUzMSIsImZyb20iOiIrNDQyODkwODkxODcwIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTk0MTEzMyJ9.KtkR4qSZbq6qiGorToKq4kw9bARwNSE7UjlSAoRc7ujNd5Ih5vmTnEQxA0sPYcwb0s0FpL3f-CksoF9iW82Hnw%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+442890891870","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+442890891870","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Belfast City"} [2026-08-05 15:45:40] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA3b9f427204fdab7b41ef4fa69fab1e31","DialCallSid":"CAa894037b9c1ebd6dfee21ab664f0b722","DialCallStatus":"busy","DialCallDuration":null} [2026-08-05 15:46:04] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA3b9f427204fdab7b41ef4fa69fab1e31","DialCallSid":null,"DialCallStatus":null,"DialCallDuration":null} [2026-08-05 15:46:07] production.INFO: AutoTranscribeRecordingJob: submitted recording 3272 → AssemblyAI 9f0d4019-2232-4434-b745-7ecc056bb8b1 [2026-08-05 15:46:15] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} [2026-08-05 15:46:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} [2026-08-05 15:47:07] production.DEBUG: CheckTranscriptionStatusJob: recording 3272 → AssemblyAI status=completed (check #0) [2026-08-05 15:47:07] production.INFO: CheckTranscriptionStatusJob: completed for recording 3272 after 0 checks. [2026-08-05 15:47:08] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3272. {"status":404,"body":"Not found"} [2026-08-05 15:47:09] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3272 [2026-08-05 15:47:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} [2026-08-05 15:47:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 15:47:38] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 15:48:17] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} [2026-08-05 15:48:20] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA031734e867b30ec69fa61c69fc8e9c88","DialCallSid":"CA8da55843e68af3153979b1765fbe1830","DialCallStatus":"completed","DialCallDuration":"363"} [2026-08-05 15:48:35] production.INFO: AutoTranscribeRecordingJob: submitted recording 3273 → AssemblyAI 9295a95d-547d-483b-b436-75b1dbaf87df [2026-08-05 15:49:05] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 15:49:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 15:49:12] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 15:49:36] production.DEBUG: CheckTranscriptionStatusJob: recording 3273 → AssemblyAI status=completed (check #0) [2026-08-05 15:49:36] production.INFO: CheckTranscriptionStatusJob: completed for recording 3273 after 0 checks. [2026-08-05 15:49:36] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3273. {"status":404,"body":"Not found"} [2026-08-05 15:49:36] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 3273. [2026-08-05 15:49:39] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 15:50:21] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 15:50:58] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA85b68dd39ccd1a73e541bb44593a5c43","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4698"} [2026-08-05 15:50:58] production.DEBUG: TwilioController: handleOutbound {"call_id":4698,"CallSid":"CA85b68dd39ccd1a73e541bb44593a5c43","From":"client:agent_production_37","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_37","CallStatus":"ringing","From":"client:agent_production_37","CallSid":"CA85b68dd39ccd1a73e541bb44593a5c43","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4698"}} [2026-08-05 15:51:04] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA9ee9d4e7df1bd48b14717445465f7069","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E5ZWU5ZDRlN2RmMWJkNDhiMTQ3MTc0NDU0NjVmNzA2OSIsImZyb20iOiIrNDQ3NTY0OTIzNDUwIiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4NTk0MTQ2MyJ9.Shh5EcYVSFG-ESgnqNKJmkHUG_97EZLV0hDfV5NP4j1Bwb8UUv29Lh_NfprwjieegIuvnl660Gr6rUuNs8NIYQ%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447564923450","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447564923450","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} [2026-08-05 15:51:30] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA9ee9d4e7df1bd48b14717445465f7069","DialCallSid":"CA99524e0e90ba3507b64724f0a421d01c","DialCallStatus":"no-answer","DialCallDuration":null} [2026-08-05 15:52:00] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA9ee9d4e7df1bd48b14717445465f7069","DialCallSid":null,"DialCallStatus":null,"DialCallDuration":null} [2026-08-05 15:52:05] production.INFO: AutoTranscribeRecordingJob: submitted recording 3274 → AssemblyAI 2ac8b3f1-b318-4013-ae67-5a2f69509c47 [2026-08-05 15:53:06] production.DEBUG: CheckTranscriptionStatusJob: recording 3274 → AssemblyAI status=completed (check #0) [2026-08-05 15:53:06] production.INFO: CheckTranscriptionStatusJob: completed for recording 3274 after 0 checks. [2026-08-05 15:53:07] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3274. {"status":404,"body":"Not found"} [2026-08-05 15:53:07] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=evidence) for recording 3274. [2026-08-05 15:54:58] production.INFO: AutoTranscribeRecordingJob: submitted recording 3275 → AssemblyAI 66c6c499-440c-4402-8a4a-d45ac0e9bcd1 [2026-08-05 15:55:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 15:55:59] production.DEBUG: CheckTranscriptionStatusJob: recording 3275 → AssemblyAI status=completed (check #0) [2026-08-05 15:55:59] production.INFO: CheckTranscriptionStatusJob: completed for recording 3275 after 0 checks. [2026-08-05 15:56:00] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3275. {"status":404,"body":"Not found"} [2026-08-05 15:56:00] production.INFO: ClassifyAndScoreCallJob: skipping non-client call (call_type=institution) for recording 3275. [2026-08-05 15:56:32] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_1","CallStatus":"ringing","From":"client:agent_production_1","CallSid":"CA8745985ccc639158fd63a475a14a794b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4700"} [2026-08-05 15:56:32] production.DEBUG: TwilioController: handleOutbound {"call_id":4700,"CallSid":"CA8745985ccc639158fd63a475a14a794b","From":"client:agent_production_1","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_1","CallStatus":"ringing","From":"client:agent_production_1","CallSid":"CA8745985ccc639158fd63a475a14a794b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4700"}} [2026-08-05 15:56:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 15:58:27] production.INFO: AutoTranscribeRecordingJob: submitted recording 3276 → AssemblyAI ee8a0445-93ae-47a7-84bb-d5acbfcdf9d9 [2026-08-05 15:59:29] production.DEBUG: CheckTranscriptionStatusJob: recording 3276 → AssemblyAI status=completed (check #0) [2026-08-05 15:59:29] production.INFO: CheckTranscriptionStatusJob: completed for recording 3276 after 0 checks. [2026-08-05 15:59:30] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3276. {"status":404,"body":"Not found"} [2026-08-05 15:59:34] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3276 [2026-08-05 16:05:15] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAfdfd3e94b64c2b5c8192bb5d739af43d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4701"} [2026-08-05 16:05:15] production.DEBUG: TwilioController: handleOutbound {"call_id":4701,"CallSid":"CAfdfd3e94b64c2b5c8192bb5d739af43d","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAfdfd3e94b64c2b5c8192bb5d739af43d","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4701"}} [2026-08-05 16:06:19] production.INFO: AutoTranscribeRecordingJob: submitted recording 3278 → AssemblyAI ebbf57a4-b2a9-467a-a87a-b0caa00fa3fa [2026-08-05 16:06:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 16:07:15] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAdc57fcfd18c6dff4662a32693e6fcb07","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4702"} [2026-08-05 16:07:15] production.DEBUG: TwilioController: handleOutbound {"call_id":4702,"CallSid":"CAdc57fcfd18c6dff4662a32693e6fcb07","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAdc57fcfd18c6dff4662a32693e6fcb07","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4702"}} [2026-08-05 16:07:20] production.DEBUG: CheckTranscriptionStatusJob: recording 3278 → AssemblyAI status=completed (check #0) [2026-08-05 16:07:20] production.INFO: CheckTranscriptionStatusJob: completed for recording 3278 after 0 checks. [2026-08-05 16:07:21] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3278. {"status":404,"body":"Not found"} [2026-08-05 16:07:23] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3278 [2026-08-05 16:07:27] production.INFO: AutoTranscribeRecordingJob: submitted recording 3277 → AssemblyAI 0925f271-5a48-4e53-a8f2-f3bd9fa43098 [2026-08-05 16:08:29] production.DEBUG: CheckTranscriptionStatusJob: recording 3277 → AssemblyAI status=completed (check #0) [2026-08-05 16:08:29] production.INFO: CheckTranscriptionStatusJob: completed for recording 3277 after 0 checks. [2026-08-05 16:08:30] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3277. {"status":404,"body":"Not found"} [2026-08-05 16:08:32] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3277 [2026-08-05 16:09:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 16:09:30] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA13c07dcd79ee58857f35be04726161c4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4703"} [2026-08-05 16:09:30] production.DEBUG: TwilioController: handleOutbound {"call_id":4703,"CallSid":"CA13c07dcd79ee58857f35be04726161c4","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA13c07dcd79ee58857f35be04726161c4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4703"}} [2026-08-05 16:09:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 16:10:31] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 16:10:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 16:10:43] production.INFO: AutoTranscribeRecordingJob: submitted recording 3279 → AssemblyAI cc017f45-35e6-451e-97e2-bab75cb7abd6 [2026-08-05 16:11:25] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA64054e2bb7a8dd884806cf868bb95e4b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4704"} [2026-08-05 16:11:25] production.DEBUG: TwilioController: handleOutbound {"call_id":4704,"CallSid":"CA64054e2bb7a8dd884806cf868bb95e4b","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA64054e2bb7a8dd884806cf868bb95e4b","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4704"}} [2026-08-05 16:11:44] production.DEBUG: CheckTranscriptionStatusJob: recording 3279 → AssemblyAI status=completed (check #0) [2026-08-05 16:11:44] production.INFO: CheckTranscriptionStatusJob: completed for recording 3279 after 0 checks. [2026-08-05 16:11:45] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3279. {"status":404,"body":"Not found"} [2026-08-05 16:11:46] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3279 [2026-08-05 16:12:32] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 16:12:41] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_34"} [2026-08-05 16:12:45] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAe3d682b1a65db4d27aec137e7367f365","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4705"} [2026-08-05 16:12:45] production.DEBUG: TwilioController: handleOutbound {"call_id":4705,"CallSid":"CAe3d682b1a65db4d27aec137e7367f365","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAe3d682b1a65db4d27aec137e7367f365","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4705"}} [2026-08-05 16:19:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 16:20:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 16:20:18] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAb8b0d7b2230ea3de2ef4bcb074da79b4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4706"} [2026-08-05 16:20:18] production.DEBUG: TwilioController: handleOutbound {"call_id":4706,"CallSid":"CAb8b0d7b2230ea3de2ef4bcb074da79b4","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAb8b0d7b2230ea3de2ef4bcb074da79b4","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4706"}} [2026-08-05 16:20:45] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAde4b1a8bce6a5c95479a5547cd338f16","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4707"} [2026-08-05 16:20:45] production.DEBUG: TwilioController: handleOutbound {"call_id":4707,"CallSid":"CAde4b1a8bce6a5c95479a5547cd338f16","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAde4b1a8bce6a5c95479a5547cd338f16","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4707"}} [2026-08-05 16:21:02] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_37"} [2026-08-05 16:21:35] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_28"} [2026-08-05 16:22:03] production.INFO: AutoTranscribeRecordingJob: submitted recording 3280 → AssemblyAI 5a3d2063-e272-4af4-8413-fde786efff69 [2026-08-05 16:23:03] production.DEBUG: CheckTranscriptionStatusJob: recording 3280 → AssemblyAI status=completed (check #0) [2026-08-05 16:23:03] production.INFO: CheckTranscriptionStatusJob: completed for recording 3280 after 0 checks. [2026-08-05 16:23:04] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3280. {"status":404,"body":"Not found"} [2026-08-05 16:23:06] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3280 [2026-08-05 16:24:26] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_22"} [2026-08-05 16:26:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 16:26:53] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 16:29:54] production.INFO: ExtractMessageAttachmentsJob: attachment 10706 (image001.png) skipped — unsupported type. [2026-08-05 16:29:54] production.INFO: ExtractMessageAttachmentsJob: attachment 10707 (image002.png) skipped — unsupported type. [2026-08-05 16:29:54] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 10708 (8. SAR Response Letter Template.docx). [2026-08-05 16:29:57] production.INFO: ClassifyInboundEmailJob: message 15286 classified as 'dsar_response' (high). [2026-08-05 16:29:57] production.INFO: FindRelatedDsarJob: message 15286 matched via regex reference 'DSAR-20260624-11AC7E' → DSAR 3612. [2026-08-05 16:29:59] production.INFO: FindRelatedDsarJob: message 15286 response_type=acknowledgement. [2026-08-05 16:29:59] production.INFO: FindRelatedDsarJob: message 15286 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=3612). [2026-08-05 16:32:26] production.INFO: ClassifyInboundEmailJob: message 15287 classified as 'generic' (high). [2026-08-05 16:34:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 16:34:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 16:34:51] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA1368ef225320104816bcad18124dd21f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4708"} [2026-08-05 16:34:51] production.DEBUG: TwilioController: handleOutbound {"call_id":4708,"CallSid":"CA1368ef225320104816bcad18124dd21f","From":"client:agent_production_36","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_36","CallStatus":"ringing","From":"client:agent_production_36","CallSid":"CA1368ef225320104816bcad18124dd21f","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4708"}} [2026-08-05 16:34:52] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA02a763a4f70142b79dc4f9e11f4bf196","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4709"} [2026-08-05 16:34:52] production.DEBUG: TwilioController: handleOutbound {"call_id":4709,"CallSid":"CA02a763a4f70142b79dc4f9e11f4bf196","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA02a763a4f70142b79dc4f9e11f4bf196","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4709"}} [2026-08-05 16:35:20] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 16:36:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 16:36:37] production.INFO: AutoTranscribeRecordingJob: submitted recording 3281 → AssemblyAI 50632b8b-eed8-4214-b9db-9bc287c293c7 [2026-08-05 16:37:16] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA929b192ca82ca94d56e6cb48ffe23e92","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4710"} [2026-08-05 16:37:16] production.DEBUG: TwilioController: handleOutbound {"call_id":4710,"CallSid":"CA929b192ca82ca94d56e6cb48ffe23e92","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CA929b192ca82ca94d56e6cb48ffe23e92","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4710"}} [2026-08-05 16:37:37] production.DEBUG: CheckTranscriptionStatusJob: recording 3281 → AssemblyAI status=completed (check #0) [2026-08-05 16:37:37] production.INFO: CheckTranscriptionStatusJob: completed for recording 3281 after 0 checks. [2026-08-05 16:37:38] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3281. {"status":404,"body":"Not found"} [2026-08-05 16:37:40] production.DEBUG: ClassifyAndScoreCallJob: classification=follow_up for recording 3281 [2026-08-05 16:38:30] production.INFO: AutoTranscribeRecordingJob: submitted recording 3282 → AssemblyAI 68fddb2f-6328-45fd-9cdf-4ea1d04149c8 [2026-08-05 16:39:30] production.DEBUG: CheckTranscriptionStatusJob: recording 3282 → AssemblyAI status=completed (check #0) [2026-08-05 16:39:30] production.INFO: CheckTranscriptionStatusJob: completed for recording 3282 after 0 checks. [2026-08-05 16:39:31] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3282. {"status":404,"body":"Not found"} [2026-08-05 16:39:32] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3282 [2026-08-05 16:42:45] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAaf0db66c8f5e2a3f64cfb0a9978a2214","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4711"} [2026-08-05 16:42:45] production.DEBUG: TwilioController: handleOutbound {"call_id":4711,"CallSid":"CAaf0db66c8f5e2a3f64cfb0a9978a2214","From":"client:agent_production_26","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_production_26","CallStatus":"ringing","From":"client:agent_production_26","CallSid":"CAaf0db66c8f5e2a3f64cfb0a9978a2214","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"4711"}} [2026-08-05 16:43:55] production.INFO: AutoTranscribeRecordingJob: submitted recording 3283 → AssemblyAI 79ea9088-7840-431c-bdc6-ded6a1bb6cd0 [2026-08-05 16:44:56] production.DEBUG: CheckTranscriptionStatusJob: recording 3283 → AssemblyAI status=completed (check #0) [2026-08-05 16:44:56] production.INFO: CheckTranscriptionStatusJob: completed for recording 3283 after 0 checks. [2026-08-05 16:44:56] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3283. {"status":404,"body":"Not found"} [2026-08-05 16:44:58] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3283 [2026-08-05 16:45:11] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 16:46:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} [2026-08-05 16:46:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} [2026-08-05 16:46:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 16:47:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} [2026-08-05 16:47:29] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_39"} [2026-08-05 16:48:08] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} [2026-08-05 16:49:30] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 16:52:23] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ9A0AXK9Y289JKM47SPHZ63"} [2026-08-05 16:52:23] production.INFO: eSign webhook unmatched document {"document_id":"01KZ9A0AXK9Y289JKM47SPHZ63"} [2026-08-05 16:52:24] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ9A0AZAJD9CTC1Q32CNVA5N"} [2026-08-05 16:52:24] production.INFO: eSign webhook unmatched document {"document_id":"01KZ9A0AZAJD9CTC1Q32CNVA5N"} [2026-08-05 16:52:24] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ9A0AZQHFS08V85C7MCKXBQ"} [2026-08-05 16:52:24] production.INFO: eSign webhook unmatched document {"document_id":"01KZ9A0AZQHFS08V85C7MCKXBQ"} [2026-08-05 16:52:25] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ9A0B0408PBB157E7FB6HQR"} [2026-08-05 16:52:25] production.INFO: eSign webhook unmatched document {"document_id":"01KZ9A0B0408PBB157E7FB6HQR"} [2026-08-05 16:52:26] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ9A0B2H9V3HBS0561R872C7"} [2026-08-05 16:52:26] production.INFO: eSign webhook unmatched document {"document_id":"01KZ9A0B2H9V3HBS0561R872C7"} [2026-08-05 16:52:26] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ9A0B3MF6EXCRW5CFB9KQF1"} [2026-08-05 16:52:26] production.INFO: eSign webhook unmatched document {"document_id":"01KZ9A0B3MF6EXCRW5CFB9KQF1"} [2026-08-05 16:52:30] production.INFO: eSign signing-link email: firing trigger (single request link) {"contract_request_id":982,"documents":6,"has_signing_url":true} [2026-08-05 16:52:30] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ9A0AXK9Y289JKM47SPHZ63"} [2026-08-05 16:52:31] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ9A0AZAJD9CTC1Q32CNVA5N"} [2026-08-05 16:52:31] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ9A0AZQHFS08V85C7MCKXBQ"} [2026-08-05 16:52:32] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ9A0B0408PBB157E7FB6HQR"} [2026-08-05 16:52:33] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ9A0B2H9V3HBS0561R872C7"} [2026-08-05 16:52:33] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ9A0AXK9Y289JKM47SPHZ63"} [2026-08-05 16:52:34] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ9A0AZAJD9CTC1Q32CNVA5N"} [2026-08-05 16:52:35] production.DEBUG: eSign webhook received {"event":"document.sent","document_id":"01KZ9A0B3MF6EXCRW5CFB9KQF1"} [2026-08-05 16:52:35] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ9A0AZQHFS08V85C7MCKXBQ"} [2026-08-05 16:52:36] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ9A0B0408PBB157E7FB6HQR"} [2026-08-05 16:52:37] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ9A0B2H9V3HBS0561R872C7"} [2026-08-05 16:52:37] production.DEBUG: eSign webhook received {"event":"document.created","document_id":"01KZ9A0B3MF6EXCRW5CFB9KQF1"} [2026-08-05 16:53:10] production.INFO: ClassifyInboundEmailJob: message 15298 classified as 'generic' (high). [2026-08-05 16:53:26] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 15251 (client 1090, 1 handler(s)). [2026-08-05 16:53:41] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 15298 (client 1090, 1 handler(s)). [2026-08-05 16:54:04] production.INFO: NotifyCaseHandlersOfEmailJob: ensured handler tasks for message 15235 (client 1224, 1 handler(s)). [2026-08-05 16:56:45] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 16:56:49] production.INFO: ClassifyInboundEmailJob: message 15299 classified as 'dsar_response' (high). [2026-08-05 16:56:52] production.INFO: FindRelatedDsarJob: message 15299 — dsar_ref='', inst_ref='100083'. [2026-08-05 16:56:52] production.INFO: FindRelatedDsarJob: message 15299 matched DSAR 1163 via reference lookup (100083). [2026-08-05 16:56:52] production.INFO: FindRelatedDsarJob: saved receiver_reference '100083' for DSAR 1163. [2026-08-05 16:56:53] production.INFO: FindRelatedDsarJob: message 15299 response_type=no_record. [2026-08-05 16:56:53] production.INFO: FindRelatedDsarJob: message 15299 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=1163). [2026-08-05 16:56:53] production.INFO: FindRelatedDsarJob: message 15299 auto-set DSAR 1163 status → no records (response_type=no_record). [2026-08-05 16:58:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 16:58:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 16:58:44] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ9A0AXK9Y289JKM47SPHZ63"} [2026-08-05 16:58:45] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ9A0AZAJD9CTC1Q32CNVA5N"} [2026-08-05 16:58:46] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ9A0AZQHFS08V85C7MCKXBQ"} [2026-08-05 16:58:46] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ9A0B0408PBB157E7FB6HQR"} [2026-08-05 16:58:47] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ9A0B2H9V3HBS0561R872C7"} [2026-08-05 16:58:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 16:58:48] production.DEBUG: eSign webhook received {"event":"document.viewed","document_id":"01KZ9A0B3MF6EXCRW5CFB9KQF1"} [2026-08-05 16:59:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 16:59:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 16:59:54] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ9A0AXK9Y289JKM47SPHZ63"} [2026-08-05 16:59:55] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ9A0AZAJD9CTC1Q32CNVA5N"} [2026-08-05 16:59:56] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ9A0AZQHFS08V85C7MCKXBQ"} [2026-08-05 16:59:57] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 16:59:58] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ9A0B0408PBB157E7FB6HQR"} [2026-08-05 16:59:58] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ9A0B2H9V3HBS0561R872C7"} [2026-08-05 16:59:59] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ9A0B3MF6EXCRW5CFB9KQF1"} [2026-08-05 17:00:00] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ9A0AXK9Y289JKM47SPHZ63"} [2026-08-05 17:00:00] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ9A0AXK9Y289JKM47SPHZ63"} [2026-08-05 17:00:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 17:00:01] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ9A0AZAJD9CTC1Q32CNVA5N"} [2026-08-05 17:00:02] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ9A0AZAJD9CTC1Q32CNVA5N"} [2026-08-05 17:00:03] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ9A0AZQHFS08V85C7MCKXBQ"} [2026-08-05 17:00:03] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ9A0AZQHFS08V85C7MCKXBQ"} [2026-08-05 17:00:04] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ9A0B0408PBB157E7FB6HQR"} [2026-08-05 17:00:05] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ9A0B0408PBB157E7FB6HQR"} [2026-08-05 17:00:06] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ9A0B2H9V3HBS0561R872C7"} [2026-08-05 17:00:06] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 17:00:07] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ9A0B2H9V3HBS0561R872C7"} [2026-08-05 17:00:07] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ9A0B3MF6EXCRW5CFB9KQF1"} [2026-08-05 17:00:08] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ9A0B3MF6EXCRW5CFB9KQF1"} [2026-08-05 17:00:08] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.36] with payload: { "type": "App\\Notifications\\InitialDocumentsSignedNotification", "title": "Initial documents e-signed", "message": "Mr John Holliday e-signed 6 documents", "client_id": 1263, "client_name": "Mr John Holliday", "documents": [ "LOA", "Client Care Letter", "CFA", "Part 1", "Part 2", "Part 2 Extra" ], "id": "44f6e2b5-3dd1-4188-86b7-c327b599348d", "socket": null } [2026-08-05 17:00:47] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 17:00:49] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 17:01:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 17:01:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 17:01:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 17:01:14] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 17:01:25] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} [2026-08-05 17:01:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_1"} [2026-08-05 17:01:33] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 17:01:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 17:01:40] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 17:01:44] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 17:01:48] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 17:01:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 17:01:59] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 17:02:03] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_36"} [2026-08-05 17:02:08] production.INFO: AutoTranscribeRecordingJob: submitted recording 3284 → AssemblyAI 0818fb21-8788-459f-b52c-cac8fd8e2da6 [2026-08-05 17:03:10] production.DEBUG: CheckTranscriptionStatusJob: recording 3284 → AssemblyAI status=completed (check #0) [2026-08-05 17:03:10] production.INFO: CheckTranscriptionStatusJob: completed for recording 3284 after 0 checks. [2026-08-05 17:03:11] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3284. {"status":404,"body":"Not found"} [2026-08-05 17:03:11] production.DEBUG: ClassifyAndScoreCallJob: recording 3284 marked 'initial' by agent disposition; skipping classifier. [2026-08-05 17:03:21] production.DEBUG: ClassifyAndScoreCallJob: scorer returned for recording 3284. {"total_score":96,"risk_rating":"low_risk","has_sections":true} [2026-08-05 17:36:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 17:49:22] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 17:56:36] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 18:24:19] production.INFO: ClassifyInboundEmailJob: message 15303 classified as 'generic' (high). [2026-08-05 18:36:19] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 18:49:13] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 18:52:41] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ6NH0QMSKNA4GY11F8Y17F1"} [2026-08-05 18:52:42] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ6NH0S685G9QZ5XVTZ9F94K"} [2026-08-05 18:52:42] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ6NH0SJJ8Z5ATVPCYGMSGBB"} [2026-08-05 18:52:43] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ6NH0T5BPJCW262M5K8H5K3"} [2026-08-05 18:52:44] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ6NH0W805N5GSW8CY8D71XR"} [2026-08-05 18:52:44] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ6NH0X2372T6QRQ0XRPFB86"} [2026-08-05 18:52:45] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ6NH0XJ0QVJFKNN213F6YK9"} [2026-08-05 18:52:46] production.DEBUG: eSign webhook received {"event":"document.signed","document_id":"01KZ6NH0Y34Q41GWKP1X27M5M2"} [2026-08-05 18:52:46] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ6NH0QMSKNA4GY11F8Y17F1"} [2026-08-05 18:52:47] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ6NH0QMSKNA4GY11F8Y17F1"} [2026-08-05 18:52:48] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ6NH0S685G9QZ5XVTZ9F94K"} [2026-08-05 18:52:48] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ6NH0S685G9QZ5XVTZ9F94K"} [2026-08-05 18:52:49] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ6NH0SJJ8Z5ATVPCYGMSGBB"} [2026-08-05 18:52:50] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ6NH0SJJ8Z5ATVPCYGMSGBB"} [2026-08-05 18:52:51] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ6NH0T5BPJCW262M5K8H5K3"} [2026-08-05 18:52:51] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ6NH0T5BPJCW262M5K8H5K3"} [2026-08-05 18:52:52] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ6NH0W805N5GSW8CY8D71XR"} [2026-08-05 18:52:53] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ6NH0W805N5GSW8CY8D71XR"} [2026-08-05 18:52:53] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ6NH0X2372T6QRQ0XRPFB86"} [2026-08-05 18:52:54] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ6NH0X2372T6QRQ0XRPFB86"} [2026-08-05 18:52:55] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ6NH0XJ0QVJFKNN213F6YK9"} [2026-08-05 18:52:56] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ6NH0XJ0QVJFKNN213F6YK9"} [2026-08-05 18:52:56] production.DEBUG: eSign webhook received {"event":"certificate.generated","document_id":"01KZ6NH0Y34Q41GWKP1X27M5M2"} [2026-08-05 18:52:57] production.DEBUG: eSign webhook received {"event":"document.completed","document_id":"01KZ6NH0Y34Q41GWKP1X27M5M2"} [2026-08-05 18:52:57] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.36] with payload: { "type": "App\\Notifications\\InitialDocumentsSignedNotification", "title": "Initial documents e-signed", "message": "Mr Alexander Mullen e-signed 8 documents", "client_id": 1314, "client_name": "Mr Alexander Mullen", "documents": [ "LOA", "Client Care Letter", "CFA", "Part 1", "Part 2", "Part 2 Extra", "Part 2 Extra", "Part 2 Extra" ], "id": "c45bea4b-9c47-4851-921e-c6383dab3cdb", "socket": null } [2026-08-05 18:56:27] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 19:36:10] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 19:49:04] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 19:56:18] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 20:36:01] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 20:48:55] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 20:56:09] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 21:35:52] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 21:43:37] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA8df22d68136bf559af3c3324456c59e9","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E4ZGYyMmQ2ODEzNmJmNTU5YWYzYzMzMjQ0NTZjNTllOSIsImZyb20iOiIrNDQ3OTI3NDE1MTE4IiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTk2MjYxNiJ9.9Bmy6PIZ12Zh8RTK14sbtbhYF2ck7lPUvMQf0C2ITI1kEkcZR7nEIuMyxMPiDegBExVegpBxjQcf3NVHWt6zsA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447927415118","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447927415118","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null} [2026-08-05 21:48:46] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 21:56:00] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 22:35:43] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 22:48:37] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 22:55:51] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"} [2026-08-05 23:35:34] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 23:48:28] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":3,"resolved_phone_number_id":4,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_26"} [2026-08-05 23:51:37] production.DEBUG: Twilio Request {"Called":"+441618880834","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Belfast City","ToZip":null,"CallSid":"CA2ca853bd7615048c5762f590e651ba61","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EyY2E4NTNiZDc2MTUwNDhjNTc2MmY1OTBlNjUxYmE2MSIsImZyb20iOiIrNDQyODkwODkxODcwIiwidG8iOiIrNDQxNjE4ODgwODM0IiwiaWF0IjoiMTc4NTk3MDI5NiJ9.JsJ9SKZUC7a57bYgJM7LqZEoeE49399u1CQlmxPWDh4Ov0kY3FT4BMui4g27SyaWjEFi3iR5D-saE1Z0yfMV6A%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+442890891870","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+442890891870","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Belfast City"} [2026-08-05 23:52:12] production.DEBUG: Twilio Request {"Called":"+441618880834","Digits":"hangup","RecordingUrl":"https://api.twilio.com/2010-04-01/Accounts/AC984ab7ddf0c2d6562dfe6d27e1bc10be/Recordings/RE77751c469bb02bcd6e567c51bab797a0","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":"Belfast City","ToZip":null,"CallSid":"CA2ca853bd7615048c5762f590e651ba61","To":"+441618880834","CallerZip":null,"ToCountry":"GB","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"completed","RecordingSid":"RE77751c469bb02bcd6e567c51bab797a0","From":"+442890891870","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+442890891870","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":"Belfast City","RecordingDuration":"21"} [2026-08-05 23:52:12] production.ERROR: TwilioController: failed to handle inbound call. {"from":"+442890891870","to":"+441618880834","error":"SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA2ca853bd7615048c5762f590e651ba61' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (3, ?, ?, 4, twilio, CA2ca853bd7615048c5762f590e651ba61, +442890891870, +441618880834, client, client, ?, +442890891870, Unknown Caller, 1, 0, {\"twilio_call_status\":\"completed\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441618880834\",\"Digits\":\"hangup\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/RE77751c469bb02bcd6e567c51bab797a0\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":\"Belfast City\",\"ToZip\":null,\"CallSid\":\"CA2ca853bd7615048c5762f590e651ba61\",\"To\":\"+441618880834\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"completed\",\"RecordingSid\":\"RE77751c469bb02bcd6e567c51bab797a0\",\"From\":\"+442890891870\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+442890891870\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":\"Belfast City\",\"RecordingDuration\":\"21\"}}, 4714, 2026-08-05 23:52:12, 2026-08-05 23:52:12))","exception":"[object] (Illuminate\\Database\\UniqueConstraintViolationException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA2ca853bd7615048c5762f590e651ba61' for key 'calls.calls_provider_call_sid_unique' (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `calls` (`solicitor_id`, `assigned_agent_id`, `answered_by_agent_id`, `solicitor_phone_number_id`, `provider`, `provider_call_sid`, `from_number`, `to_number`, `phone_number_type_slug`, `call_type`, `queue_type`, `target_label`, `target_type`, `is_recorded`, `recording_notice_played`, `meta`, `communication_id`, `updated_at`, `created_at`) values (3, ?, ?, 4, twilio, CA2ca853bd7615048c5762f590e651ba61, +442890891870, +441618880834, client, client, ?, +442890891870, Unknown Caller, 1, 0, {\"twilio_call_status\":\"completed\",\"twilio_direction\":\"inbound\",\"raw_payload\":{\"Called\":\"+441618880834\",\"Digits\":\"hangup\",\"RecordingUrl\":\"https:\\/\\/api.twilio.com\\/2010-04-01\\/Accounts\\/AC984ab7ddf0c2d6562dfe6d27e1bc10be\\/Recordings\\/RE77751c469bb02bcd6e567c51bab797a0\",\"ToState\":\"Manchester\",\"CallerCountry\":\"GB\",\"Direction\":\"inbound\",\"CallerState\":\"Belfast City\",\"ToZip\":null,\"CallSid\":\"CA2ca853bd7615048c5762f590e651ba61\",\"To\":\"+441618880834\",\"CallerZip\":null,\"ToCountry\":\"GB\",\"CalledZip\":null,\"ApiVersion\":\"2010-04-01\",\"CalledCity\":null,\"CallStatus\":\"completed\",\"RecordingSid\":\"RE77751c469bb02bcd6e567c51bab797a0\",\"From\":\"+442890891870\",\"AccountSid\":\"AC984ab7ddf0c2d6562dfe6d27e1bc10be\",\"CalledCountry\":\"GB\",\"CallerCity\":null,\"ApplicationSid\":\"AP833f5b0190f286e33a7cf1ae0dbf0ce2\",\"ToCity\":null,\"FromCountry\":\"GB\",\"Caller\":\"+442890891870\",\"FromCity\":null,\"CalledState\":\"Manchester\",\"FromZip\":null,\"FromState\":\"Belfast City\",\"RecordingDuration\":\"21\"}}, 4714, 2026-08-05 23:52:12, 2026-08-05 23:52:12)) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure)) #1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure)) #2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id') #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id') #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save() #9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call)) #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure)) #11 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array) #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection)) #13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure)) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array) #15 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array) #16 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(3, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+442890891870', NULL, Array) #17 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+442890891870', '+441618880834', Array) #18 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction)) #19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction)) #20 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke') #21 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}() #22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route)) #23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke') #24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #27 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #59 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #79 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #85 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #86 {main} [previous exception] [object] (PDOException(code: 23000): SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'CA2ca853bd7615048c5762f590e651ba61' for key 'calls.calls_provider_call_sid_unique' at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53) [stacktrace] #0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute() #1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `ca...', Array) #2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `ca...', Array, Object(Closure)) #3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `ca...', Array, Object(Closure)) #4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `ca...', Array, 'id') #5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `ca...', Array, 'id') #6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id') #7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array) #8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array) #9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder)) #10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(391): Illuminate\\Database\\Eloquent\\Model->save() #11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->{closure:Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany::create():388}(Object(App\\Models\\Communication\\Call)) #12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Relations/HasOneOrMany.php(388): tap(Object(App\\Models\\Communication\\Call), Object(Closure)) #13 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(57): Illuminate\\Database\\Eloquent\\Relations\\HasOneOrMany->create(Array) #14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Concerns/ManagesTransactions.php(35): App\\Actions\\Communications\\CreateInboundCommunicationAction->{closure:App\\Actions\\Communications\\CreateInboundCommunicationAction::handle():30}(Object(Illuminate\\Database\\MySqlConnection)) #15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/DatabaseManager.php(491): Illuminate\\Database\\Connection->transaction(Object(Closure)) #16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\Database\\DatabaseManager->__call('transaction', Array) #17 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/CreateInboundCommunicationAction.php(30): Illuminate\\Support\\Facades\\Facade::__callStatic('transaction', Array) #18 /home/fintrixorcouk/public_html/ha/app/Actions/Communications/HandleInboundCallAction.php(30): App\\Actions\\Communications\\CreateInboundCommunicationAction->handle(3, Object(App\\Models\\Communication\\SolicitorPhoneNumber), '+442890891870', NULL, Array) #19 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(33): App\\Actions\\Communications\\HandleInboundCallAction->handle('+442890891870', '+441618880834', Array) #20 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Twilio/TwilioController.php(17): App\\Http\\Controllers\\Twilio\\TwilioController->handleInbound(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction)) #21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Twilio\\TwilioController->__invoke(Object(Illuminate\\Http\\Request), Object(App\\Actions\\Communications\\HandleInboundCallAction)) #22 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(21): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke') #23 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingRoutingDispatcher.php(35): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->{closure:Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing::dispatch():20}() #24 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Routing/TracingControllerDispatcherTracing.php(20): Sentry\\Laravel\\Tracing\\Routing\\TracingRoutingDispatcher->wrapRouteDispatch(Object(Closure), Object(Illuminate\\Routing\\Route)) #25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Sentry\\Laravel\\Tracing\\Routing\\TracingControllerDispatcherTracing->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Twilio\\TwilioController), '__invoke') #26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController() #27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run() #28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request)) #29 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/VerifyTwilioWebhook.php(70): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\VerifyTwilioWebhook->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #31 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #33 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(49): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure)) #43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request)) #51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route)) #52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request)) #53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request)) #54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request)) #55 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/FlushEventsMiddleware.php(13): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request)) #56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\FlushEventsMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #57 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestIpMiddleware.php(45): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestIpMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #59 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Http/SetRequestMiddleware.php(31): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Http\\SetRequestMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #61 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #81 /home/fintrixorcouk/public_html/ha/vendor/sentry/sentry-laravel/src/Sentry/Laravel/Tracing/Middleware.php(79): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #82 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Sentry\\Laravel\\Tracing\\Middleware->handle(Object(Illuminate\\Http\\Request), Object(Closure)) #83 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request)) #84 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure)) #85 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request)) #86 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request)) #87 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request)) #88 {main} "} [2026-08-05 23:52:17] production.INFO: AutoTranscribeRecordingJob: submitted recording 3285 → AssemblyAI b302ee89-14ae-4ab1-bbd2-99ed5066043c [2026-08-05 23:53:17] production.DEBUG: CheckTranscriptionStatusJob: recording 3285 → AssemblyAI status=completed (check #0) [2026-08-05 23:53:17] production.INFO: CheckTranscriptionStatusJob: completed for recording 3285 after 0 checks. [2026-08-05 23:53:18] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 3285. {"status":404,"body":"Not found"} [2026-08-05 23:53:20] production.DEBUG: ClassifyAndScoreCallJob: classification=not_applicable for recording 3285 [2026-08-05 23:55:42] production.WARNING: Dialler token fell back to env TwiML app SID (no workspace-configured app). {"workspace_solicitor_id":1,"resolved_phone_number_id":1,"env_twiml_app_sid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","identity":"agent_production_29"}