Subject: Our ref: 100299; Subject: Data Subject Access Request � Hospital / NHS Trust Records
Good morning,
We write in relation to the above matter.
As you will be aware, we sent our Clients DSAR on 30th April 2026, and a response was due on or before 30th May 2026.
We to date have not received any response/acknowledgement and are now chasing the same.
Can you please confirm as a matter of urgency that the DSAR sent on 30th April 2026 was acknowledged and processed accordingly under Article 15 of the Data Protection Act 2018 or if the DSAR is now legally overdue and your establishment has failed to comply.
Should you be in breach of Article 15 of the Data Protection Act 2018, can you please provide us with your internal complaints process.
Should we not hear from you within 14 days from the date of this communication, we will have no option but to escalate the matter to the Information Commissioner's Office (ICO).
Given the nature and sensitivity surrounding our client's request, we would prefer to work with you rather than against and request that we both have our clients' best interests in mind.
We look forward to your response.
Kind regards,
James
Investigations Team
MMA Legal
E: Evidence@mmalegal.co.uk
T: 0161 563 0816
[cid:2d35ca3a-e1a8-40a8-a9c7-8cbac295fc18][cid:2ce1dc17-0ee0-4125-9543-536c82536f88]
MMA Legal Limited is a company registered in England & Wales (registered number: 13900519). MMA Legal Limited is authorised and regulated by the Solicitors Regulation Authority, SRA Number: 8000579. A list of directors is available at the Registered office address STOK, 43-59 Princes., Stockport, SK1 1RY.
Cyber Crime Alert Please be aware that there is a risk posed by cyber fraud, especially in relation to bank account details. Please check with us before transferring any funds across if you are unsure and would like to confirm our bank details. MMA Legal Limited will not accept responsibility if you transfer money into an incorrect bank account. If you are not the intended recipient of this email please contact us immediately.
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-03 14:11:55, 2026-06-03 14:11:55)) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2544): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2560): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}
[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2544): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2560): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"}
[2026-06-03 14:12:46] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x91this ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, quinnc@northlan.gov.uk, evidence@mmalegal.co.uk, Subject Access Request – Mr James Nisbet D.O.B 18/07/1971,
Hi
Please find attached the SAR response letter for the named person Mr James Nisbet D.O.B 18/07/1971
Thanks
Claire
*********************************************************************
The disclaimer below is for this email and any files attached to it. When we refer to ‘this email’, it includes attachments.
If you’ve received this email by mistake, please:
- tell the sender straight away; and
- delete it along with any other copies in your systems.
Only use this email for its intended purpose. You MUST get our explicit permission to use, share, store or copy any part of it in any other way.
The views or opinions in this email may not be those of North Lanarkshire Council. They DO NOT legally bind the council in any way.
We check all email in our systems to make sure it’s in line with our policies. We may have to release this email – along with responses to it – under freedom of information legislation.
We’ve checked this email for viruses. We recommend you do too. We’re NOT responsible for any damage or loss caused by receiving email from us.
Read the full email disclaimer on our website:
https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer.
*********************************************************************
, Hi
Please find attached the SAR response letter for the named person Mr James Nisbet D.O.B 18/07/1971
Thanks
Claire
*********************************************************************
The disclaimer below is for this email and any files attached to it. When we refer to ‘this email’, it includes attachments.
If you’ve received this email by mistake, please:
- tell the sender straight away; and
- delete it along with any other copies in your systems.
Only use this email for its intended purpose. You MUST get our explicit permission to use, share, store or copy any part of it in any other way.
The views or opinions in this email may not be those of North Lanarkshire Council. They DO NOT legally bind the council in any way.
We check all email in our systems to make sure it’s in line with our policies. We may have to release this email – along with responses to it – under freedom of information legislation.
We’ve checked this email for viruses. We recommend you do too. We’re NOT responsible for any damage or loss caused by receiving email from us.
Read the full email disclaimer on our website: https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer.
*********************************************************************, ?, ?, 2026-06-03 14:12:46, 2026-06-03 14:12:46)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91this ...' for column 'body_text' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, quinnc@northlan.gov.uk, evidence@mmalegal.co.uk, Subject Access Request – Mr James Nisbet D.O.B 18/07/1971,
Hi
Please find attached the SAR response letter for the named person Mr James Nisbet D.O.B 18/07/1971
Thanks
Claire
*********************************************************************
The disclaimer below is for this email and any files attached to it. When we refer to ‘this email’, it includes attachments.
If you’ve received this email by mistake, please:
- tell the sender straight away; and
- delete it along with any other copies in your systems.
Only use this email for its intended purpose. You MUST get our explicit permission to use, share, store or copy any part of it in any other way.
The views or opinions in this email may not be those of North Lanarkshire Council. They DO NOT legally bind the council in any way.
We check all email in our systems to make sure it’s in line with our policies. We may have to release this email – along with responses to it – under freedom of information legislation.
We’ve checked this email for viruses. We recommend you do too. We’re NOT responsible for any damage or loss caused by receiving email from us.
Read the full email disclaimer on our website:
https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer.
*********************************************************************
, Hi
Please find attached the SAR response letter for the named person Mr James Nisbet D.O.B 18/07/1971
Thanks
Claire
*********************************************************************
The disclaimer below is for this email and any files attached to it. When we refer to �this email�, it includes attachments.
If you�ve received this email by mistake, please:
- tell the sender straight away; and
- delete it along with any other copies in your systems.
Only use this email for its intended purpose. You MUST get our explicit permission to use, share, store or copy any part of it in any other way.
The views or opinions in this email may not be those of North Lanarkshire Council. They DO NOT legally bind the council in any way.
We check all email in our systems to make sure it�s in line with our policies. We may have to release this email � along with responses to it � under freedom of information legislation.
We�ve checked this email for viruses. We recommend you do too. We�re NOT responsible for any damage or loss caused by receiving email from us.
Read the full email disclaimer on our website: https://www.northlanarkshire.gov.uk/your-council/communication-and-resources/email-disclaimer.
*********************************************************************, ?, ?, 2026-06-03 14:12:46, 2026-06-03 14:12:46)) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2544): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2560): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}
[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x91this ...' for column 'body_text' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2544): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2560): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"}
[2026-06-03 14:13:13] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Gene...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@dumgal.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Acknowledgement SAR169-26 - Mr Brian Mclaughlin,
Good Afternoon
Subject Access Request - Data Protection Act 2018 – General Data Protection Regulation (GDPR)
I refer to your request for personal information, which we received on 02 June 2026. The request has been given the unique reference number SAR169-26 which should now be quoted
each time you contact us in relation to this request.
We write to confirm the Council are working with the Service to collate a response to you.
For a Subject Access Request, the council has one calendar month from the day of receipt to respond. Therefore, the Council will aim to issue the response by 02 July 2026.
As this request has been received from a firm of solicitors which confirms its authority in the SAR itself, no further information regarding the client’s identification is required.
If you require any further clarification, please do not hesitate to contact us.
Kind regards,
Information Governance Team
Governance and Human Resources
Enabling and Customer Services
Dumfries and Galloway Council
English Street
Dumfries
DG1 2DD
Drop Point: 205
Tel:
01387 260467
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 02 June 2026 14:27
To: Data Protection <dataprotection@dumgal.gov.uk>
Subject: EXTERNAL: Data Subject Access Request - Mr Brian Mclaughlin
Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018
Client Name: Mr Brian Mclaughlin
Client Address: 51B Cumlodden Drive, Glasgow, G20 0JX
Client Reference: 100929
Date of Birth: 28/01/1960
Also Known As:
Name in Care:
Dear Sir/Madam,
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.
Approximate Dates of Placement:
- Hetland House - Dumfries Council : 1971-1972
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely
and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
Disclaimer:
This email, from Dumfries and Galloway Council, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom they are addressed.
If you are not the intended recipient of this email (and any attachment) please inform the sender by return email and destroy all copies. If you are not the intended recipient or responsible for delivering it to the intended recipient, you are hereby notified
that any use, disclosure, review, dissemination, distribution or reproduction of this email is strictly prohibited. Please be aware that communication by internet email is not secure as messages can be intercepted and read by someone else. Dumfries and Galloway
Council does not accept liability for any loss or damage which may result from this email or any files attached. It is your responsibility to scan this email and any attachments for computer viruses or other defects.
Any email including its content may be monitored and used by the Council for reasons of security and for monitoring internal compliance with the policy on staff use. Email monitoring or blocking software may also be used.
Any email message sent or received by the Council may require to be disclosed by the Council under the provisions of the Freedom of Information (Scotland) Act 2002. For further information and to view the Council’s privacy statement please click https://www.dumfriesandgalloway.gov.uk/privacy-statements
P SAVE PAPER – Please do not print this e-mail unless absolutely necessary.
, OFFICIAL
Good Afternoon
Subject Access Request - Data Protection Act 2018 – General Data Protection Regulation (GDPR)
I refer to your request for personal information, which we received on 02 June 2026. The request has been given the unique reference number SAR169-26 which should now be quoted each time you contact us in relation to this request.
We write to confirm the Council are working with the Service to collate a response to you.
For a Subject Access Request, the council has one calendar month from the day of receipt to respond. Therefore, the Council will aim to issue the response by 02 July 2026.
As this request has been received from a firm of solicitors which confirms its authority in the SAR itself, no further information regarding the client’s identification is required.
If you require any further clarification, please do not hesitate to contact us.
Kind regards,
Information Governance Team
Governance and Human Resources
Enabling and Customer Services
Dumfries and Galloway Council
English Street
Dumfries
DG1 2DD
Drop Point: 205
Tel: 01387 260467
Web: www.dumgal.gov.uk
[DGC Logo]
________________________________
From: MMA Legal
Sent: 02 June 2026 14:27
To: Data Protection
Subject: EXTERNAL: Data Subject Access Request - Mr Brian Mclaughlin
Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018
Client Name: Mr Brian Mclaughlin
Client Address: 51B Cumlodden Drive, Glasgow, G20 0JX
Client Reference: 100929
Date of Birth: 28/01/1960
Also Known As:
Name in Care:
Dear Sir/Madam,
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.
Approximate Dates of Placement:
* Hetland House - Dumfries Council : 1971-1972
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
OFFICIAL
Disclaimer:
This email, from Dumfries and Galloway Council, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom they are addressed.
If you are not the intended recipient of this email (and any attachment) please inform the sender by return email and destroy all copies. If you are not the intended recipient or responsible for delivering it to the intended recipient, you are hereby notified that any use, disclosure, review, dissemination, distribution or reproduction of this email is strictly prohibited. Please be aware that communication by internet email is not secure as messages can be intercepted and read by someone else. Dumfries and Galloway Council does not accept liability for any loss or damage which may result from this email or any files attached. It is your responsibility to scan this email and any attachments for computer viruses or other defects.
Any email including its content may be monitored and used by the Council for reasons of security and for monitoring internal compliance with the policy on staff use. Email monitoring or blocking software may also be used.
Any email message sent or received by the Council may require to be disclosed by the Council under the provisions of the Freedom of Information (Scotland) Act 2002. For further information and to view the Council’s privacy statement please click https://www.dumfriesandgalloway.gov.uk/privacy-statements
P SAVE PAPER – Please do not print this e-mail unless absolutely necessary., ?, ?, 2026-06-03 14:13:13, 2026-06-03 14:13:13)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Gene...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dataprotection@dumgal.gov.uk, evidence@mmalegal.co.uk, Subject Access Request Acknowledgement SAR169-26 - Mr Brian Mclaughlin,
Good Afternoon
Subject Access Request - Data Protection Act 2018 � General Data Protection Regulation (GDPR)
I refer to your request for personal information, which we received on 02 June 2026. The request has been given the unique reference number SAR169-26 which should now be quoted
each time you contact us in relation to this request.
We write to confirm the Council are working with the Service to collate a response to you.
For a Subject Access Request, the council has one calendar month from the day of receipt to respond. Therefore, the Council will aim to issue the response by 02 July 2026.
As this request has been received from a firm of solicitors which confirms its authority in the SAR itself, no further information regarding the client�s identification is required.
If you require any further clarification, please do not hesitate to contact us.
Kind regards,
Information Governance Team
Governance and Human Resources
Enabling and Customer Services
Dumfries and Galloway Council
English Street
Dumfries
DG1 2DD
Drop Point: 205
Tel:
01387 260467
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 02 June 2026 14:27
To: Data Protection <dataprotection@dumgal.gov.uk>
Subject: EXTERNAL: Data Subject Access Request - Mr Brian Mclaughlin
Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018
Client Name: Mr Brian Mclaughlin
Client Address: 51B Cumlodden Drive, Glasgow, G20 0JX
Client Reference: 100929
Date of Birth: 28/01/1960
Also Known As:
Name in Care:
Dear Sir/Madam,
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.
Approximate Dates of Placement:
- Hetland House - Dumfries Council : 1971-1972
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely
and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
![](\"https://u61638341.ct.sendgrid.net/wf/open?upn=u001.W1Y8hsVPTDH3aopxDZdlyWMqkfgGU3QmRM7WGZ5l9MYuJM9tCGM9oHAmoqnCKef1Z3chzpY6RufhwYdQmzDj7e-2BwRQFg9ESh8lb7hyMhw3V1Fnn1y2umd-2Fo-2FiH9GxJcBhrKOeYCEl2d78196WkFmtCUwrBnVSLUZouyQi1N8pXRWND73D3JP9eMz15zQBToWoCJLQFHz7w9c7Y7xgXAedEuongzHIXxW88-2B8L8UqEjc-3D\")
Disclaimer:
This email, from Dumfries and Galloway Council, and any files transmitted with it, is confidential and intended solely for the use of the individual or entity to whom they are addressed.
If you are not the intended recipient of this email (and any attachment) please inform the sender by return email and destroy all copies. If you are not the intended recipient or responsible for delivering it to the intended recipient, you are hereby notified
that any use, disclosure, review, dissemination, distribution or reproduction of this email is strictly prohibited. Please be aware that communication by internet email is not secure as messages can be intercepted and read by someone else. Dumfries and Galloway
Council does not accept liability for any loss or damage which may result from this email or any files attached. It is your responsibility to scan this email and any attachments for computer viruses or other defects.
Any email including its content may be monitored and used by the Council for reasons of security and for monitoring internal compliance with the policy on staff use. Email monitoring or blocking software may also be used.
Any email message sent or received by the Council may require to be disclosed by the Council under the provisions of the Freedom of Information (Scotland) Act 2002. For further information and to view the Council�s privacy statement please click https://www.dumfriesandgalloway.gov.uk/privacy-statements
P SAVE PAPER � Please do not print this e-mail unless absolutely necessary.
, OFFICIAL
Good Afternoon
Subject Access Request - Data Protection Act 2018 � General Data Protection Regulation (GDPR)
I refer to your request for personal information, which we received on 02 June 2026. The request has been given the unique reference number SAR169-26 which should now be quoted each time you contact us in relation to this request.
We write to confirm the Council are working with the Service to collate a response to you.
For a Subject Access Request, the council has one calendar month from the day of receipt to respond. Therefore, the Council will aim to issue the response by 02 July 2026.
As this request has been received from a firm of solicitors which confirms its authority in the SAR itself, no further information regarding the client�s identification is required.
If you require any further clarification, please do not hesitate to contact us.
Kind regards,
Information Governance Team
Governance and Human Resources
Enabling and Customer Services
Dumfries and Galloway Council
English Street
Dumfries
DG1 2DD
Drop Point: 205
Tel: 01387 260467
Web: www.dumgal.gov.uk
[DGC Logo]
________________________________
From: MMA Legal
Sent: 02 June 2026 14:27
To: Data Protection
Subject: EXTERNAL: Data Subject Access Request - Mr Brian Mclaughlin
Subject: Data Subject Access Request under Article 15 UK GDPR and Section 45 DPA 2018
Client Name: Mr Brian Mclaughlin
Client Address: 51B Cumlodden Drive, Glasgow, G20 0JX
Client Reference: 100929
Date of Birth: 28/01/1960
Also Known As:
Name in Care:
Dear Sir/Madam,
We act on behalf of the above-named individual who was placed in residential care at the institution(s) referenced below during the approximate period stated.
Approximate Dates of Placement:
* Hetland House - Dumfries Council : 1971-1972
We submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
OFFICIAL
Disclaimer:
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P SAVE PAPER � Please do not print this e-mail unless absolutely necessary., ?, ?, 2026-06-03 14:13:13, 2026-06-03 14:13:13)) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2544): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2560): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}
[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Gene...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2544): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2560): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
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#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"}
[2026-06-03 14:14:29] production.ERROR: SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,
Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo
Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP
email: dg.dpa-office@nhs.scot
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
Subject: Data Subject Access Request – Hospital / NHS Trust Records
Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely
and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------
, Good morning,
Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo
Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP
email: dg.dpa-office@nhs.scot
________________________________
From: MMA Legal
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office
Subject: Data Subject Access Request - Miss Fiona Watson
Subject: Data Subject Access Request – Hospital / NHS Trust Records
Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-03 14:14:29, 2026-06-03 14:14:29)) {"exception":"[object] (Illuminate\\Database\\QueryException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 (Connection: mysql, Host: 127.0.0.1, Port: 3306, Database: fintrixorcouk_ha, SQL: insert into `contact_messages` (`solicitor_id`, `sender_email_id`, `channel`, `direction`, `provider`, `status`, `from_email`, `recipient_email`, `subject`, `body_html`, `body_text`, `messageable_type`, `messageable_id`, `updated_at`, `created_at`) values (1, 1, email, inbound, sendgrid, sent, dg.dpa-office@nhs.scot, evidence@mmalegal.co.uk, Re: Data Subject Access Request - Miss Fiona Watson SAR 26/0752,
Good morning,
Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo
Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP
email: dg.dpa-office@nhs.scot
From: MMA Legal <evidence@mmalegal.co.uk>
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office <dg.dpa-office@nhs.scot>
Subject: Data Subject Access Request - Miss Fiona Watson
Subject: Data Subject Access Request � Hospital / NHS Trust Records
Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely
and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
![\"\"](\"https://u61638341.ct.sendgrid.net/wf/open?upn=u001.JqILCqgnsUl8ceHwnL-2Bdpnqy33cNNAYaeXxumlI-2FDhDmRLoJs4F4BJW2NdV7velxe2OBaqBv3WEpj4AHnvfLMX0-2B2igeZTYdbIEpHwvh0AmvVigiQqtFQD07ZmYqPlqbgXsIXQOMRvUasn52dhbG5ciVYJgc4Gey6M71WpYGywv8gHhi7wXIyuz3sIYIdXfpRDjXoRrwn6ZSTW-2Bmcz3uPKlwykDHehiey4zsl-2Ff6BTE-3D\")
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------
, Good morning,
Data Protection Act 2018 (DPA 18) & General Data Protection Regulation (GDPR)
Subject Access Request
Thank you for your Subject Access Request for copies of above patients health records. The GDPR allows us one calendar month to process a Subject Access Request.
However, in the case of large or complex requests we can take up to a further two months to respond. We will notify you in due course should this be required.
If we can be of any further assistance regarding your request please do not hesitate to contact us.
Kind regards
Jo
Data Protection Team NHS Dumfries & Galloway | Mountainhall Treatment Centre | Bankend Road | Dumfries | DG1 4AP
email: dg.dpa-office@nhs.scot
________________________________
From: MMA Legal
Sent: 29 May 2026 10:31 AM
To: dg.dpa-office
Subject: Data Subject Access Request - Miss Fiona Watson
Subject: Data Subject Access Request � Hospital / NHS Trust Records
Client Name: Miss Fiona Watson
Client Reference: 100394
Client Address: 15 Castlebrae Glebe, Edinburgh, EH16 4BD
Date of Birth: 14/07/1980
Also Known As:
Name in Care:
NHS Number (if known):
Previous Addresses (if applicable):
Dear Sir/Madam,
We act on behalf of the above-named individual and submit this request under Article 15 of the UK General Data Protection Regulation and the Data Protection Act 2018.
We expect a response within the statutory one calendar month period. If you require an extension, please confirm this in writing with full justification.
Please find the enclosed request.
We thank you for your assistance in this matter.
Yours faithfully,
Investigations Team
MMA Legal
E: evidence@mmalegal.co.uk
T: 0161 563 0816
MMA Legal Limited, a company registered in England and Wales with registered number 13900519
Authorised and regulated by the Solicitors Regulation Authority number 8000579
Registered Office: Stok, Princes Street, Stockport SK1 1RY
This email and any attachments are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error, please notify the sender immediately and delete it from your system.
Any unauthorised use, disclosure, copying, or distribution of this communication is strictly prohibited.
We process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Personal information contained within this communication must be handled securely and only for its intended purpose.
Whilst we take reasonable steps to ensure the accuracy of information contained in this email, no liability is accepted for any reliance placed on its contents. Nothing in this email constitutes legal or financial advice unless expressly stated.
--------------------------------------------------------------------------------------------------------------------------------------------------------
This email is intended for the named recipient only. If you have received it by mistake,
please (i) contact the sender by email reply; (ii) delete the email from your system; .
and (iii) do not copy the email or disclose its contents to anyone.
--------------------------------------------------------------------------------------------------------------------------------------------------------, ?, ?, 2026-06-03 14:14:29, 2026-06-03 14:14:29)) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php:838)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2544): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2560): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#14 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#55 {main}
[previous exception] [object] (PDOException(code: HY000): SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\\x96 Hosp...' for column 'body_html' at row 1 at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php:53)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(53): PDOStatement->execute()
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(827): Illuminate\\Database\\MySqlConnection->{closure:Illuminate\\Database\\MySqlConnection::insert():42}('insert into `co...', Array)
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Connection.php(794): Illuminate\\Database\\Connection->runQueryCallback('insert into `co...', Array, Object(Closure))
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/MySqlConnection.php(42): Illuminate\\Database\\Connection->run('insert into `co...', Array, Object(Closure))
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Processors/MySqlProcessor.php(35): Illuminate\\Database\\MySqlConnection->insert('insert into `co...', Array, 'id')
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Query/Builder.php(4170): Illuminate\\Database\\Query\\Processors\\MySqlProcessor->processInsertGetId(Object(Illuminate\\Database\\Query\\Builder), 'insert into `co...', Array, 'id')
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(2237): Illuminate\\Database\\Query\\Builder->insertGetId(Array, 'id')
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1436): Illuminate\\Database\\Eloquent\\Builder->__call('insertGetId', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1401): Illuminate\\Database\\Eloquent\\Model->insertAndSetId(Object(Illuminate\\Database\\Eloquent\\Builder), Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(1240): Illuminate\\Database\\Eloquent\\Model->performInsert(Object(Illuminate\\Database\\Eloquent\\Builder))
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1219): Illuminate\\Database\\Eloquent\\Model->save()
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/helpers.php(393): Illuminate\\Database\\Eloquent\\Builder->{closure:Illuminate\\Database\\Eloquent\\Builder::create():1218}(Object(App\\Models\\Contact\\Hub\\ContactMessage))
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Builder.php(1218): tap(Object(App\\Models\\Contact\\Hub\\ContactMessage), Object(Closure))
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Traits/ForwardsCalls.php(23): Illuminate\\Database\\Eloquent\\Builder->create(Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2544): Illuminate\\Database\\Eloquent\\Model->forwardCallTo(Object(Illuminate\\Database\\Eloquent\\Builder), 'create', Array)
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Database/Eloquent/Model.php(2560): Illuminate\\Database\\Eloquent\\Model->__call('create', Array)
#16 /home/fintrixorcouk/public_html/ha/app/Http/Controllers/Webhooks/Communications/InboundEmailController.php(37): Illuminate\\Database\\Eloquent\\Model::__callStatic('create', Array)
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/ControllerDispatcher.php(46): App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController->__invoke(Object(Illuminate\\Http\\Request), '132')
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Http\\Controllers\\Webhooks\\Communications\\InboundEmailController), '__invoke')
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(166): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/ThrottleRequests.php(93): Illuminate\\Routing\\Middleware\\ThrottleRequests->handleRequest(Object(Illuminate\\Http\\Request), Object(Closure), Array)
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\ThrottleRequests->handle(Object(Illuminate\\Http\\Request), Object(Closure), '60', '1')
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#57 {main}
"}
[2026-06-03 14:14:53] production.INFO: ExtractMessageAttachmentsJob: attachment 18 (image001.png) skipped — unsupported type.
[2026-06-03 14:14:53] production.INFO: ExtractMessageAttachmentsJob: attachment 19 (image002.jpg) skipped — unsupported type.
[2026-06-03 14:14:55] production.INFO: ClassifyInboundEmailJob: message 608 classified as 'dsar_response' (high).
[2026-06-03 14:14:58] production.INFO: ClassifyInboundEmailJob: message 609 classified as 'dsar_response' (high).
[2026-06-03 14:15:05] production.INFO: FindRelatedDsarJob: message 608 — dsar_id=, confidence=low.
[2026-06-03 14:15:07] production.INFO: FindRelatedDsarJob: message 608 response_type=acknowledgement.
[2026-06-03 14:15:08] production.INFO: FindRelatedDsarJob: message 608 — extracted reference 'NRS-DP-2026-866' (confidence=high), no DSAR matched.
[2026-06-03 14:15:08] production.INFO: FindRelatedDsarJob: message 608 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 14:15:13] production.INFO: FindRelatedDsarJob: message 609 — dsar_id=, confidence=low.
[2026-06-03 14:15:15] production.INFO: FindRelatedDsarJob: message 609 response_type=no_record.
[2026-06-03 14:15:15] production.INFO: FindRelatedDsarJob: message 609 — extracted reference 'SAR26-27 - 375-Access - Redress' (confidence=high), no DSAR matched.
[2026-06-03 14:15:15] production.INFO: FindRelatedDsarJob: message 609 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none).
[2026-06-03 14:19:34] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAad5065c9a7b58c482397e5758cb33817","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FhZDUwNjVjOWE3YjU4YzQ4MjM5N2U1NzU4Y2IzMzgxNyIsImZyb20iOiIrNDQ3ODA2NzEyNTg5IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4MDQ5NjM3MyJ9.UVSikJHcQhFZ-kYmuxKTBCKD9CguDEnRZTkHz8Ab0B6OvDiXWJHHIuUVkgktIua7T6bBgPEa_DTBSy8SAzzWkw%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447806712589","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447806712589","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null}
[2026-06-03 14:19:48] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAad5065c9a7b58c482397e5758cb33817","DialCallSid":"CA7cc16036bb2532b95c3da1732bf12732","DialCallStatus":"no-answer","DialCallDuration":null}
[2026-06-03 14:20:28] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 20 (20260603-DP8592886-MMAL-SAR Ack Letter.docx).
[2026-06-03 14:20:33] production.INFO: ClassifyInboundEmailJob: message 610 classified as 'dsar_response' (high).
[2026-06-03 14:20:39] production.INFO: FindRelatedDsarJob: message 610 — dsar_id=, confidence=low.
[2026-06-03 14:20:42] production.INFO: FindRelatedDsarJob: message 610 response_type=acknowledgement.
[2026-06-03 14:20:44] production.INFO: FindRelatedDsarJob: message 610 — extracted reference '20260603-DP8592886-MMAL' (confidence=high), no DSAR matched.
[2026-06-03 14:20:44] production.INFO: FindRelatedDsarJob: message 610 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 14:21:41] production.INFO: ExtractMessageAttachmentsJob: attachment 21 (image.png) skipped — unsupported type.
[2026-06-03 14:21:47] production.INFO: ClassifyInboundEmailJob: message 611 classified as 'dsar_response' (high).
[2026-06-03 14:21:54] production.INFO: FindRelatedDsarJob: message 611 — dsar_id=, confidence=low.
[2026-06-03 14:21:55] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA3308c997c0855e210c176dc4fc711e26","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0EzMzA4Yzk5N2MwODU1ZTIxMGMxNzZkYzRmYzcxMWUyNiIsImZyb20iOiIrNDQ3ODA2NzEyNTg5IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4MDQ5NjUxNCJ9.kx2wH1wu86SJ1YJ7ODhfvpi-yOWccMpjmwbg7JF8RGdGy1f6HBcGOHFEGZ7Grq4bMVoaDHgol5MQlekvoXbq5Q%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447806712589","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447806712589","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null}
[2026-06-03 14:21:56] production.INFO: FindRelatedDsarJob: message 611 response_type=no_record.
[2026-06-03 14:21:58] production.INFO: FindRelatedDsarJob: message 611 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none).
[2026-06-03 14:22:01] production.INFO: ClassifyInboundEmailJob: message 612 classified as 'dsar_response' (high).
[2026-06-03 14:22:04] production.INFO: FindRelatedDsarJob: message 612 — dsar_id=, confidence=low.
[2026-06-03 14:22:06] production.INFO: FindRelatedDsarJob: message 612 response_type=acknowledgement.
[2026-06-03 14:22:06] production.INFO: FindRelatedDsarJob: message 612 — extracted reference 'NRS-DP-2026-867' (confidence=high), no DSAR matched.
[2026-06-03 14:22:07] production.INFO: FindRelatedDsarJob: message 612 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 14:22:24] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA3308c997c0855e210c176dc4fc711e26","DialCallSid":"CA6a6152d8a81146cee594e7177310657a","DialCallStatus":"no-answer","DialCallDuration":null}
[2026-06-03 14:23:46] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA9ff4fb9d1d1ef895028fa7fba2086976","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E5ZmY0ZmI5ZDFkMWVmODk1MDI4ZmE3ZmJhMjA4Njk3NiIsImZyb20iOiIrNDQ3ODA2NzEyNTg5IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4MDQ5NjYyNSJ9.xO1hibcPLy7oWFAjDDOrwd96hNboT36V2oLsKaL9JwUoXzVtWur-6MrL6b71C_hNUJqlewgHM24Os1u5n07qRA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447806712589","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447806712589","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null}
[2026-06-03 14:24:01] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA9ff4fb9d1d1ef895028fa7fba2086976","DialCallSid":"CA6cca4e3efcf300f3ba29b4f8160d3c68","DialCallStatus":"completed","DialCallDuration":"9"}
[2026-06-03 14:24:09] production.INFO: AutoTranscribeRecordingJob: submitted recording 14 → AssemblyAI 14fdd396-5b96-49f4-92ee-8c349f82d512
[2026-06-03 14:24:11] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:10",
"recording_id": 14,
"communication_id": 17,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 10,
"solicitor_id": 1,
"id": "f2dcb2d2-2b6b-4d96-8a7c-b7e9e7c6aad9",
"socket": null
}
[2026-06-03 14:24:11] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:10",
"recording_id": 14,
"communication_id": 17,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 10,
"solicitor_id": 1,
"id": "93649e65-6406-4fde-b8e9-c0be2736e2c4",
"socket": null
}
[2026-06-03 14:24:11] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:10",
"recording_id": 14,
"communication_id": 17,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 10,
"solicitor_id": 1,
"id": "7b45d010-2b77-40e1-9ded-14f8b1b94751",
"socket": null
}
[2026-06-03 14:24:11] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:10",
"recording_id": 14,
"communication_id": 17,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 10,
"solicitor_id": 1,
"id": "b439275b-fbd6-41d5-b27a-4600eaf68405",
"socket": null
}
[2026-06-03 14:24:12] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:10",
"recording_id": 14,
"communication_id": 17,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 10,
"solicitor_id": 1,
"id": "486bd86a-afc7-4e4f-a6d5-7ed50b748fb7",
"socket": null
}
[2026-06-03 14:24:12] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.22] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:10",
"recording_id": 14,
"communication_id": 17,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 10,
"solicitor_id": 1,
"id": "bdb5b914-d343-4cb8-b03d-b8d6ac3984f6",
"socket": null
}
[2026-06-03 14:24:15] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload:
{
"type": "App\\Notifications\\InboundClientEmailNotification",
"title": "New Email from Client",
"message": "I have signed it, not sure if you need anything else",
"client_id": 841,
"client_name": "Mr Thomas Coid",
"message_id": 613,
"id": "fa82e5ba-8434-4bbc-9e4e-b532e9558ff6",
"socket": null
}
[2026-06-03 14:24:15] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload:
{
"type": "App\\Notifications\\InboundClientEmailNotification",
"title": "New Email from Client",
"message": "I have signed it, not sure if you need anything else",
"client_id": 841,
"client_name": "Mr Thomas Coid",
"message_id": 613,
"id": "8d04bc8c-dc7c-4aa2-8157-8262112c4327",
"socket": null
}
[2026-06-03 14:24:15] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload:
{
"type": "App\\Notifications\\InboundClientEmailNotification",
"title": "New Email from Client",
"message": "I have signed it, not sure if you need anything else",
"client_id": 841,
"client_name": "Mr Thomas Coid",
"message_id": 613,
"id": "0fe87bab-8da4-4995-a423-52b0a54bbb90",
"socket": null
}
[2026-06-03 14:24:15] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload:
{
"type": "App\\Notifications\\InboundClientEmailNotification",
"title": "New Email from Client",
"message": "I have signed it, not sure if you need anything else",
"client_id": 841,
"client_name": "Mr Thomas Coid",
"message_id": 613,
"id": "16e7f707-d20f-4491-9c1c-4b817cf55f6b",
"socket": null
}
[2026-06-03 14:24:15] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload:
{
"type": "App\\Notifications\\InboundClientEmailNotification",
"title": "New Email from Client",
"message": "I have signed it, not sure if you need anything else",
"client_id": 841,
"client_name": "Mr Thomas Coid",
"message_id": 613,
"id": "f632486b-e4ec-4ac3-ab99-798120a1f924",
"socket": null
}
[2026-06-03 14:24:15] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.22] with payload:
{
"type": "App\\Notifications\\InboundClientEmailNotification",
"title": "New Email from Client",
"message": "I have signed it, not sure if you need anything else",
"client_id": 841,
"client_name": "Mr Thomas Coid",
"message_id": 613,
"id": "b6eb980a-da4f-4070-9fee-e1f712095dd7",
"socket": null
}
[2026-06-03 14:24:17] production.INFO: ClassifyInboundEmailJob: message 613 classified as 'generic' (high).
[2026-06-03 14:25:12] production.DEBUG: CheckTranscriptionStatusJob: recording 14 → AssemblyAI status=completed (check #0)
[2026-06-03 14:25:12] production.INFO: CheckTranscriptionStatusJob: completed for recording 14 after 0 checks.
[2026-06-03 14:25:12] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 14. {"status":404,"body":"Not found"}
[2026-06-03 14:25:12] production.INFO: ClassifyAndScoreCallJob: skipping recording 14 — too short to classify (duration=10s, words=9).
[2026-06-03 14:26:58] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA55bc7be9d46179d27520ff8803c592e3","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E1NWJjN2JlOWQ0NjE3OWQyNzUyMGZmODgwM2M1OTJlMyIsImZyb20iOiIrNDQ3ODA2NzEyNTg5IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4MDQ5NjgxNyJ9.IajZtkENMfLdBWUjiWf_H8ArI1TpncxkseKlXwRfP_rKUtkkmJSZ84HPb2UC-sfe-xHXbPYzsk4NxMJ3xiApPA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447806712589","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447806712589","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null}
[2026-06-03 14:27:06] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA55bc7be9d46179d27520ff8803c592e3","DialCallSid":"CA8cd34375e3b3165a7f3c640f65ee3fe9","DialCallStatus":"completed","DialCallDuration":"4"}
[2026-06-03 14:27:13] production.INFO: ExtractMessageAttachmentsJob: attachment 22 (image001.jpg) skipped — unsupported type.
[2026-06-03 14:27:14] production.INFO: AutoTranscribeRecordingJob: submitted recording 15 → AssemblyAI 3e2fe3de-ce5b-4d60-99b7-da54c5a0b07b
[2026-06-03 14:27:16] production.INFO: ClassifyInboundEmailJob: message 614 classified as 'dsar_response' (high).
[2026-06-03 14:27:16] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:05",
"recording_id": 15,
"communication_id": 18,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 5,
"solicitor_id": 1,
"id": "c2761ef1-7f8a-4ac0-b070-efa090bc9a42",
"socket": null
}
[2026-06-03 14:27:16] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:05",
"recording_id": 15,
"communication_id": 18,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 5,
"solicitor_id": 1,
"id": "da724b71-e829-4b2c-a2a0-d1f4e45ad71c",
"socket": null
}
[2026-06-03 14:27:16] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:05",
"recording_id": 15,
"communication_id": 18,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 5,
"solicitor_id": 1,
"id": "8ac6c7c2-65a5-4e70-887b-1bcb5f80f657",
"socket": null
}
[2026-06-03 14:27:17] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:05",
"recording_id": 15,
"communication_id": 18,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 5,
"solicitor_id": 1,
"id": "19ff2261-89c7-4468-9bd9-b18223fe6fe0",
"socket": null
}
[2026-06-03 14:27:17] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:05",
"recording_id": 15,
"communication_id": 18,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 5,
"solicitor_id": 1,
"id": "4fb1b4d0-e7e6-4ed4-8b08-8530d027f059",
"socket": null
}
[2026-06-03 14:27:17] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.22] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:05",
"recording_id": 15,
"communication_id": 18,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 5,
"solicitor_id": 1,
"id": "14fcd868-ae3c-40e2-98b0-68d242b115c4",
"socket": null
}
[2026-06-03 14:27:21] production.INFO: FindRelatedDsarJob: message 614 — dsar_id=, confidence=low.
[2026-06-03 14:27:23] production.INFO: FindRelatedDsarJob: message 614 response_type=acknowledgement.
[2026-06-03 14:27:26] production.INFO: FindRelatedDsarJob: message 614 — extracted reference 'NAC78031' (confidence=high), no DSAR matched.
[2026-06-03 14:27:26] production.INFO: FindRelatedDsarJob: message 614 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 14:27:50] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 23 (20260603 - SAR Response Letter Mr James Nisbet.docx).
[2026-06-03 14:27:52] production.INFO: ClassifyInboundEmailJob: message 615 classified as 'dsar_response' (high).
[2026-06-03 14:28:05] production.INFO: FindRelatedDsarJob: message 615 — dsar_id=, confidence=low.
[2026-06-03 14:28:08] production.INFO: FindRelatedDsarJob: message 615 response_type=no_record.
[2026-06-03 14:28:09] production.INFO: FindRelatedDsarJob: message 615 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none).
[2026-06-03 14:28:12] production.INFO: ExtractMessageAttachmentsJob: attachment 24 (image.png) skipped — unsupported type.
[2026-06-03 14:28:16] production.INFO: ClassifyInboundEmailJob: message 616 classified as 'dsar_response' (high).
[2026-06-03 14:28:16] production.DEBUG: CheckTranscriptionStatusJob: recording 15 → AssemblyAI status=completed (check #0)
[2026-06-03 14:28:16] production.INFO: CheckTranscriptionStatusJob: completed for recording 15 after 0 checks.
[2026-06-03 14:28:17] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 15. {"status":404,"body":"Not found"}
[2026-06-03 14:28:17] production.INFO: ExtractMessageAttachmentsJob: attachment 25 (Outlook-DGC Logo) skipped — unsupported type.
[2026-06-03 14:28:24] production.INFO: FindRelatedDsarJob: message 616 — dsar_id=, confidence=medium.
[2026-06-03 14:28:26] production.INFO: FindRelatedDsarJob: message 616 response_type=no_record.
[2026-06-03 14:28:29] production.INFO: FindRelatedDsarJob: message 616 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none).
[2026-06-03 14:28:29] production.WARNING: ClassifyAndScoreCallJob: no completed transcript for recording 15.
[2026-06-03 14:28:31] production.INFO: ClassifyInboundEmailJob: message 617 classified as 'dsar_response' (high).
[2026-06-03 14:28:36] production.INFO: FindRelatedDsarJob: message 617 — dsar_id=, confidence=low.
[2026-06-03 14:28:39] production.INFO: FindRelatedDsarJob: message 617 response_type=acknowledgement.
[2026-06-03 14:28:41] production.INFO: FindRelatedDsarJob: message 617 — extracted reference 'SAR169-26' (confidence=high), no DSAR matched.
[2026-06-03 14:28:41] production.INFO: FindRelatedDsarJob: message 617 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 14:29:55] production.INFO: ClassifyInboundEmailJob: message 618 classified as 'dsar_response' (high).
[2026-06-03 14:30:01] production.INFO: FindRelatedDsarJob: message 618 — dsar_id=, confidence=low.
[2026-06-03 14:30:03] production.INFO: FindRelatedDsarJob: message 618 response_type=no_record.
[2026-06-03 14:30:04] production.INFO: FindRelatedDsarJob: message 618 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none).
[2026-06-03 14:35:10] production.INFO: ExtractMessageAttachmentsJob: attachment 26 (image.png) skipped — unsupported type.
[2026-06-03 14:35:10] production.INFO: ExtractMessageAttachmentsJob: attachment 27 (image.png) skipped — unsupported type.
[2026-06-03 14:35:10] production.INFO: ExtractMessageAttachmentsJob: attachment 28 (image.png) skipped — unsupported type.
[2026-06-03 14:35:10] production.INFO: ExtractMessageAttachmentsJob: attachment 29 (image.png) skipped — unsupported type.
[2026-06-03 14:35:10] production.INFO: ExtractMessageAttachmentsJob: attachment 30 (image.png) skipped — unsupported type.
[2026-06-03 14:35:10] production.INFO: ExtractMessageAttachmentsJob: attachment 31 (image.png) skipped — unsupported type.
[2026-06-03 14:35:10] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 32 (20260602 - SAR Response Letter Mr Donald Thomas.docx).
[2026-06-03 14:35:12] production.INFO: ClassifyInboundEmailJob: message 619 classified as 'dsar_response' (high).
[2026-06-03 14:35:18] production.INFO: FindRelatedDsarJob: message 619 — dsar_id=, confidence=low.
[2026-06-03 14:35:20] production.INFO: FindRelatedDsarJob: message 619 response_type=no_record.
[2026-06-03 14:35:21] production.INFO: FindRelatedDsarJob: message 619 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none).
[2026-06-03 14:36:39] production.INFO: ExtractMessageAttachmentsJob: attachment 33 (image001.png) skipped — unsupported type.
[2026-06-03 14:36:39] production.INFO: ExtractMessageAttachmentsJob: attachment 34 (image002.jpg) skipped — unsupported type.
[2026-06-03 14:36:43] production.INFO: ClassifyInboundEmailJob: message 620 classified as 'dsar_response' (high).
[2026-06-03 14:36:47] production.INFO: FindRelatedDsarJob: message 620 — dsar_id=, confidence=low.
[2026-06-03 14:36:49] production.INFO: FindRelatedDsarJob: message 620 response_type=no_record.
[2026-06-03 14:36:52] production.INFO: FindRelatedDsarJob: message 620 — extracted reference 'NAC7/8646' (confidence=high), no DSAR matched.
[2026-06-03 14:36:52] production.INFO: FindRelatedDsarJob: message 620 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none).
[2026-06-03 14:38:03] production.INFO: ClassifyInboundEmailJob: message 621 classified as 'dsar_response' (high).
[2026-06-03 14:38:10] production.INFO: FindRelatedDsarJob: message 621 — dsar_id=, confidence=low.
[2026-06-03 14:38:12] production.INFO: FindRelatedDsarJob: message 621 response_type=wrong_recipient.
[2026-06-03 14:38:15] production.INFO: FindRelatedDsarJob: message 621 → triage_queue=dsar_needs_research (response_type=wrong_recipient, dsar_id=none).
[2026-06-03 14:39:49] production.INFO: ClassifyInboundEmailJob: message 622 classified as 'dsar_response' (high).
[2026-06-03 14:39:56] production.INFO: FindRelatedDsarJob: message 622 — dsar_id=, confidence=low.
[2026-06-03 14:39:58] production.INFO: FindRelatedDsarJob: message 622 response_type=wrong_recipient.
[2026-06-03 14:39:59] production.INFO: FindRelatedDsarJob: message 622 → triage_queue=dsar_needs_research (response_type=wrong_recipient, dsar_id=none).
[2026-06-03 14:42:56] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 35 (20260603 - SAR Response Letter for Mr Robert McNeill.docx).
[2026-06-03 14:42:58] production.INFO: ClassifyInboundEmailJob: message 623 classified as 'dsar_response' (high).
[2026-06-03 14:43:06] production.INFO: FindRelatedDsarJob: message 623 — dsar_id=, confidence=low.
[2026-06-03 14:43:08] production.INFO: FindRelatedDsarJob: message 623 response_type=no_record.
[2026-06-03 14:43:10] production.INFO: FindRelatedDsarJob: message 623 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none).
[2026-06-03 14:43:14] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAb7516c12329883707cc0f5e48ce45b3f","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FiNzUxNmMxMjMyOTg4MzcwN2NjMGY1ZTQ4Y2U0NWIzZiIsImZyb20iOiIrNDQ3ODA2NzEyNTg5IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4MDQ5Nzc5MyJ9.0TB5jfzHi50VXlObk1Ih0DhdhxiKcN4VdWV0Qe-SEUhm-VIjalZ-1jlqLDAl3WBVdgRch7_ItsVIglEFvnh6gA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447806712589","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447806712589","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null}
[2026-06-03 14:43:32] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAb7516c12329883707cc0f5e48ce45b3f","DialCallSid":"CA2664a9ee403133ad411ae3775cd3d48b","DialCallStatus":"completed","DialCallDuration":"9"}
[2026-06-03 14:43:39] production.INFO: AutoTranscribeRecordingJob: submitted recording 16 → AssemblyAI 4301b204-e6a2-4249-9121-8d2c4276f8db
[2026-06-03 14:43:39] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:10",
"recording_id": 16,
"communication_id": 19,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 10,
"solicitor_id": 1,
"id": "e7716669-c555-4cf8-a6ae-f0375b7c1442",
"socket": null
}
[2026-06-03 14:43:39] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:10",
"recording_id": 16,
"communication_id": 19,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 10,
"solicitor_id": 1,
"id": "98b5e677-9f0c-4d2f-8920-78704ca5de0e",
"socket": null
}
[2026-06-03 14:43:39] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:10",
"recording_id": 16,
"communication_id": 19,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 10,
"solicitor_id": 1,
"id": "6ac8711a-8acc-419d-8a80-a5133a35eb71",
"socket": null
}
[2026-06-03 14:43:39] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:10",
"recording_id": 16,
"communication_id": 19,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 10,
"solicitor_id": 1,
"id": "7c8a6818-105b-4719-9162-cf8fed74e9f7",
"socket": null
}
[2026-06-03 14:43:39] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:10",
"recording_id": 16,
"communication_id": 19,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 10,
"solicitor_id": 1,
"id": "2b96034b-7540-4666-a7af-32075f362b68",
"socket": null
}
[2026-06-03 14:43:39] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.22] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:10",
"recording_id": 16,
"communication_id": 19,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 10,
"solicitor_id": 1,
"id": "7c6f677e-ffda-4e02-934b-b8340f802449",
"socket": null
}
[2026-06-03 14:44:40] production.DEBUG: CheckTranscriptionStatusJob: recording 16 → AssemblyAI status=completed (check #0)
[2026-06-03 14:44:40] production.INFO: CheckTranscriptionStatusJob: completed for recording 16 after 0 checks.
[2026-06-03 14:44:40] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 16. {"status":404,"body":"Not found"}
[2026-06-03 14:44:40] production.WARNING: ClassifyAndScoreCallJob: no completed transcript for recording 16.
[2026-06-03 14:47:42] production.INFO: ClassifyInboundEmailJob: message 624 classified as 'dsar_response' (high).
[2026-06-03 14:47:50] production.INFO: FindRelatedDsarJob: message 624 — dsar_id=, confidence=low.
[2026-06-03 14:47:53] production.INFO: FindRelatedDsarJob: message 624 response_type=acknowledgement.
[2026-06-03 14:47:54] production.INFO: FindRelatedDsarJob: message 624 — extracted reference 'NRS-DP-2026-868' (confidence=high), no DSAR matched.
[2026-06-03 14:47:54] production.INFO: FindRelatedDsarJob: message 624 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 14:48:09] production.DEBUG: Twilio Request {"Called":"+441615700550","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA6cb08e594f45610ab940fd4518a35e0c","To":"+441615700550","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E2Y2IwOGU1OTRmNDU2MTBhYjk0MGZkNDUxOGEzNWUwYyIsImZyb20iOiIrNDQ3ODA2NzEyNTg5IiwidG8iOiIrNDQxNjE1NzAwNTUwIiwiaWF0IjoiMTc4MDQ5ODA4OSJ9.uJ3F0fQXSbsxB8pfnyt4gcIZc7p7v6pSYO6DLvGy3Eo3SulSL-qvO2ygq0dbSHhqdUK2W7fbyOTckhHmyR6Tag%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447806712589","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447806712589","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null}
[2026-06-03 14:48:19] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA6cb08e594f45610ab940fd4518a35e0c","DialCallSid":"CAc0faa4ea329f50c7609533c7ab3ffea2","DialCallStatus":"completed","DialCallDuration":"6"}
[2026-06-03 14:48:29] production.INFO: AutoTranscribeRecordingJob: submitted recording 17 → AssemblyAI 42036a71-fc48-4ced-a25b-ce43f7e193da
[2026-06-03 14:48:29] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:07",
"recording_id": 17,
"communication_id": 20,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 7,
"solicitor_id": 1,
"id": "e0847dc9-b0ed-40cb-9e0b-266da83a04aa",
"socket": null
}
[2026-06-03 14:48:29] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:07",
"recording_id": 17,
"communication_id": 20,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 7,
"solicitor_id": 1,
"id": "de59bcc9-7001-4916-a72e-08ba7b2c3a05",
"socket": null
}
[2026-06-03 14:48:29] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:07",
"recording_id": 17,
"communication_id": 20,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 7,
"solicitor_id": 1,
"id": "8fc47c63-5169-47a7-8c59-d9653c0db70b",
"socket": null
}
[2026-06-03 14:48:29] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:07",
"recording_id": 17,
"communication_id": 20,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 7,
"solicitor_id": 1,
"id": "87a12237-39dc-4b82-a0b9-9253344682e2",
"socket": null
}
[2026-06-03 14:48:29] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:07",
"recording_id": 17,
"communication_id": 20,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 7,
"solicitor_id": 1,
"id": "da394f39-832f-4eec-ad23-9949552c511f",
"socket": null
}
[2026-06-03 14:48:29] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.22] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:07",
"recording_id": 17,
"communication_id": 20,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 7,
"solicitor_id": 1,
"id": "621c5fe0-8cb0-4ae6-b372-8cfe06f7a1f1",
"socket": null
}
[2026-06-03 14:48:41] production.INFO: ExtractMessageAttachmentsJob: attachment 36 (image001.png) skipped — unsupported type.
[2026-06-03 14:48:41] production.INFO: ExtractMessageAttachmentsJob: attachment 37 (image002.jpg) skipped — unsupported type.
[2026-06-03 14:48:41] production.INFO: ExtractMessageAttachmentsJob: attachment 38 (~WRD0002.jpg) skipped — unsupported type.
[2026-06-03 14:48:41] production.INFO: ExtractMessageAttachmentsJob: attachment 39 (image001.jpg) skipped — unsupported type.
[2026-06-03 14:48:42] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 40 (DSAR-CD50DB0C.pdf).
[2026-06-03 14:48:42] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 41 (LOA Ceith Crockett.pdf).
[2026-06-03 14:48:42] production.INFO: ExtractMessageAttachmentsJob: attachment 42 (POA.jpeg) skipped — unsupported type.
[2026-06-03 14:48:43] production.INFO: ExtractMessageAttachmentsJob: attachment 43 (ID.jpeg) skipped — unsupported type.
[2026-06-03 14:48:43] production.DEBUG: Twilio Request {"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_1","CallStatus":"ringing","From":"client:agent_1","CallSid":"CA29c4d6d145d9d1eb048f66d926db80aa","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"21"}
[2026-06-03 14:48:43] production.DEBUG: TwilioController: handleOutbound {"call_id":21,"CallSid":"CA29c4d6d145d9d1eb048f66d926db80aa","From":"client:agent_1","Direction":"inbound","params":{"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ApiVersion":"2010-04-01","Called":null,"Caller":"client:agent_1","CallStatus":"ringing","From":"client:agent_1","CallSid":"CA29c4d6d145d9d1eb048f66d926db80aa","To":null,"Direction":"inbound","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","call_id":"21"}}
[2026-06-03 14:48:45] production.INFO: ClassifyInboundEmailJob: message 625 classified as 'dsar_response' (high).
[2026-06-03 14:48:47] production.INFO: ClassifyInboundEmailJob: message 626 classified as 'dsar_response' (high).
[2026-06-03 14:48:54] production.INFO: FindRelatedDsarJob: message 625 — dsar_id=, confidence=low.
[2026-06-03 14:48:56] production.INFO: FindRelatedDsarJob: message 625 response_type=no_record.
[2026-06-03 14:48:57] production.INFO: FindRelatedDsarJob: message 625 — extracted reference 'NAC7/9653' (confidence=high), no DSAR matched.
[2026-06-03 14:48:57] production.INFO: FindRelatedDsarJob: message 625 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none).
[2026-06-03 14:49:02] production.INFO: FindRelatedDsarJob: message 626 — dsar_id=, confidence=low.
[2026-06-03 14:49:04] production.INFO: FindRelatedDsarJob: message 626 response_type=acknowledgement.
[2026-06-03 14:49:06] production.INFO: FindRelatedDsarJob: message 626 — extracted reference '100398' (confidence=high), no DSAR matched.
[2026-06-03 14:49:06] production.INFO: FindRelatedDsarJob: message 626 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 14:49:08] production.INFO: AutoTranscribeRecordingJob: submitted recording 18 → AssemblyAI 6be84289-d984-485e-93c3-69fa90f66a10
[2026-06-03 14:49:29] production.DEBUG: CheckTranscriptionStatusJob: recording 17 → AssemblyAI status=completed (check #0)
[2026-06-03 14:49:29] production.INFO: CheckTranscriptionStatusJob: completed for recording 17 after 0 checks.
[2026-06-03 14:49:30] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 17. {"status":404,"body":"Not found"}
[2026-06-03 14:49:30] production.WARNING: ClassifyAndScoreCallJob: no completed transcript for recording 17.
[2026-06-03 14:50:09] production.DEBUG: CheckTranscriptionStatusJob: recording 18 → AssemblyAI status=completed (check #0)
[2026-06-03 14:50:09] production.INFO: CheckTranscriptionStatusJob: completed for recording 18 after 0 checks.
[2026-06-03 14:50:10] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 18. {"status":404,"body":"Not found"}
[2026-06-03 14:50:10] production.INFO: ClassifyAndScoreCallJob: skipping recording 18 — too short to classify (duration=6s, words=12).
[2026-06-03 14:58:43] production.INFO: ExtractMessageAttachmentsJob: attachment 44 (message_v4.rpmsg) skipped — unsupported type.
[2026-06-03 14:58:46] production.INFO: ClassifyInboundEmailJob: message 627 classified as 'dsar_response' (high).
[2026-06-03 14:59:02] production.INFO: FindRelatedDsarJob: message 627 — dsar_id=, confidence=low.
[2026-06-03 14:59:05] production.INFO: FindRelatedDsarJob: message 627 response_type=portal_response.
[2026-06-03 14:59:05] production.INFO: FindRelatedDsarJob: message 627 → triage_queue=portal_response (response_type=portal_response, dsar_id=none).
[2026-06-03 15:05:57] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 45 (SCAI - SAR - MMA Legal on behalf of Ms Grace Black - Request for Further Information - 260603.pdf).
[2026-06-03 15:05:59] production.INFO: ClassifyInboundEmailJob: message 628 classified as 'dsar_response' (high).
[2026-06-03 15:06:06] production.INFO: FindRelatedDsarJob: message 628 — dsar_id=, confidence=low.
[2026-06-03 15:06:08] production.INFO: FindRelatedDsarJob: message 628 response_type=acknowledgement.
[2026-06-03 15:06:10] production.INFO: FindRelatedDsarJob: message 628 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 15:06:26] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 46 (SCAI - SAR - MMA Legal on behalf of Ms Angela Mcvey - Request for Further Information - 260603.pdf).
[2026-06-03 15:06:28] production.INFO: ClassifyInboundEmailJob: message 629 classified as 'dsar_response' (high).
[2026-06-03 15:06:34] production.INFO: FindRelatedDsarJob: message 629 — dsar_id=, confidence=low.
[2026-06-03 15:06:37] production.INFO: FindRelatedDsarJob: message 629 response_type=acknowledgement.
[2026-06-03 15:06:39] production.INFO: FindRelatedDsarJob: message 629 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 15:06:51] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 47 (SCAI - SAR - MMA Legal on behalf of Mrs Alexandra Clarke - Request for Further Information - 260603.pdf).
[2026-06-03 15:06:53] production.INFO: ClassifyInboundEmailJob: message 630 classified as 'dsar_response' (high).
[2026-06-03 15:06:58] production.INFO: FindRelatedDsarJob: message 630 — dsar_id=, confidence=low.
[2026-06-03 15:07:05] production.INFO: FindRelatedDsarJob: message 630 response_type=acknowledgement.
[2026-06-03 15:07:08] production.INFO: FindRelatedDsarJob: message 630 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 15:07:20] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 48 (SCAI - SAR - MMA Legal on behalf of Mr Bernard Lewis - Request for Further Information - 260603.pdf).
[2026-06-03 15:07:23] production.INFO: ClassifyInboundEmailJob: message 631 classified as 'dsar_response' (high).
[2026-06-03 15:07:30] production.INFO: FindRelatedDsarJob: message 631 — dsar_id=, confidence=low.
[2026-06-03 15:07:32] production.INFO: FindRelatedDsarJob: message 631 response_type=acknowledgement.
[2026-06-03 15:07:34] production.INFO: FindRelatedDsarJob: message 631 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 15:07:34] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 49 (SCAI - SAR - MMA Legal on behalf of Mr Jake Harold Craddock - Request for Further Information - 260603.pdf).
[2026-06-03 15:07:42] production.INFO: ClassifyInboundEmailJob: message 632 classified as 'dsar_response' (high).
[2026-06-03 15:07:47] production.INFO: FindRelatedDsarJob: message 632 — dsar_id=, confidence=low.
[2026-06-03 15:07:49] production.INFO: FindRelatedDsarJob: message 632 response_type=acknowledgement.
[2026-06-03 15:07:50] production.INFO: FindRelatedDsarJob: message 632 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 15:07:59] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 50 (SCAI - SAR - MMA Legal on behalf of Mr John Ian Campbell - Request for Further Information - 260603.pdf).
[2026-06-03 15:08:02] production.INFO: ClassifyInboundEmailJob: message 633 classified as 'dsar_response' (high).
[2026-06-03 15:08:06] production.INFO: FindRelatedDsarJob: message 633 — dsar_id=, confidence=low.
[2026-06-03 15:08:08] production.INFO: FindRelatedDsarJob: message 633 response_type=acknowledgement.
[2026-06-03 15:08:09] production.INFO: FindRelatedDsarJob: message 633 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 15:08:12] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 51 (SCAI - SAR - MMA Legal on behalf of Mr Gerald Coffield - Request for Further Information - 260603.pdf).
[2026-06-03 15:08:15] production.INFO: ClassifyInboundEmailJob: message 634 classified as 'dsar_response' (high).
[2026-06-03 15:08:22] production.INFO: FindRelatedDsarJob: message 634 — dsar_id=, confidence=low.
[2026-06-03 15:08:24] production.INFO: FindRelatedDsarJob: message 634 response_type=acknowledgement.
[2026-06-03 15:08:25] production.INFO: FindRelatedDsarJob: message 634 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 15:08:37] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 52 (SCAI - SAR - MMA Legal on behalf of Miss Shirleen Taylor - Request for Further Information - 260603.pdf).
[2026-06-03 15:08:42] production.INFO: ClassifyInboundEmailJob: message 635 classified as 'dsar_response' (high).
[2026-06-03 15:08:47] production.INFO: FindRelatedDsarJob: message 635 — dsar_id=, confidence=low.
[2026-06-03 15:08:49] production.INFO: FindRelatedDsarJob: message 635 response_type=acknowledgement.
[2026-06-03 15:08:51] production.INFO: FindRelatedDsarJob: message 635 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 15:08:52] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 53 (SCAI - SAR - MMA Legal on behalf of Mr Matt Ross - Request for Further Information - 260603.pdf).
[2026-06-03 15:08:56] production.INFO: ClassifyInboundEmailJob: message 636 classified as 'dsar_response' (high).
[2026-06-03 15:09:03] production.INFO: FindRelatedDsarJob: message 636 — dsar_id=, confidence=low.
[2026-06-03 15:09:06] production.INFO: FindRelatedDsarJob: message 636 response_type=acknowledgement.
[2026-06-03 15:09:06] production.INFO: FindRelatedDsarJob: message 636 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 15:09:07] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 54 (SCAI - SAR - MMA Legal on behalf of Nicola Mcllroy - Request for Further Information - 260603.pdf).
[2026-06-03 15:09:09] production.INFO: ClassifyInboundEmailJob: message 637 classified as 'dsar_response' (high).
[2026-06-03 15:09:13] production.INFO: FindRelatedDsarJob: message 637 — dsar_id=, confidence=low.
[2026-06-03 15:09:15] production.INFO: FindRelatedDsarJob: message 637 response_type=acknowledgement.
[2026-06-03 15:09:16] production.INFO: FindRelatedDsarJob: message 637 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 15:09:29] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 55 (SCAI - SAR - MMA Legal on behalf of Mr Darren Downie - Request for Further Information - 260603.pdf).
[2026-06-03 15:09:31] production.INFO: ClassifyInboundEmailJob: message 638 classified as 'dsar_response' (high).
[2026-06-03 15:09:42] production.INFO: FindRelatedDsarJob: message 638 — dsar_id=, confidence=low.
[2026-06-03 15:09:45] production.INFO: FindRelatedDsarJob: message 638 response_type=acknowledgement.
[2026-06-03 15:09:46] production.INFO: FindRelatedDsarJob: message 638 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 15:09:46] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 56 (SCAI - SAR - MMA Legal on behalf of Miss Wendy Mcleish - Request for Further Information - 260603.pdf).
[2026-06-03 15:09:48] production.INFO: ClassifyInboundEmailJob: message 639 classified as 'dsar_response' (high).
[2026-06-03 15:09:55] production.INFO: FindRelatedDsarJob: message 639 — dsar_id=, confidence=low.
[2026-06-03 15:09:57] production.INFO: FindRelatedDsarJob: message 639 response_type=acknowledgement.
[2026-06-03 15:09:59] production.INFO: FindRelatedDsarJob: message 639 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 15:10:03] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 57 (SCAI - SAR - MMA Legal on behalf of Ann Mathers - Request for Further Information - 260603.pdf).
[2026-06-03 15:10:05] production.INFO: ClassifyInboundEmailJob: message 640 classified as 'dsar_response' (high).
[2026-06-03 15:10:05] production.INFO: ExtractMessageAttachmentsJob: attachment 58 (image.png) skipped — unsupported type.
[2026-06-03 15:10:05] production.INFO: ExtractMessageAttachmentsJob: attachment 59 (Outlook-A blue and.png) skipped — unsupported type.
[2026-06-03 15:10:06] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 60 (DSAR-905247FB.pdf).
[2026-06-03 15:10:06] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 61 (LOA Craig Mcmaster.pdf).
[2026-06-03 15:10:07] production.INFO: ExtractMessageAttachmentsJob: attachment 62 (WhatsApp Image 2026-04-01 at 11.02.39 (1).jpeg) skipped — unsupported type.
[2026-06-03 15:10:07] production.INFO: ExtractMessageAttachmentsJob: attachment 63 (WhatsApp Image 2026-04-01 at 11.07.30.jpeg) skipped — unsupported type.
[2026-06-03 15:10:12] production.INFO: FindRelatedDsarJob: message 640 — dsar_id=, confidence=low.
[2026-06-03 15:10:14] production.INFO: FindRelatedDsarJob: message 640 response_type=acknowledgement.
[2026-06-03 15:10:17] production.INFO: FindRelatedDsarJob: message 640 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 15:10:19] production.INFO: ClassifyInboundEmailJob: message 641 classified as 'dsar_response' (high).
[2026-06-03 15:10:27] production.INFO: FindRelatedDsarJob: message 641 — dsar_id=, confidence=low.
[2026-06-03 15:10:29] production.INFO: FindRelatedDsarJob: message 641 response_type=no_record.
[2026-06-03 15:10:30] production.INFO: FindRelatedDsarJob: message 641 — extracted reference '100424' (confidence=high), no DSAR matched.
[2026-06-03 15:10:30] production.INFO: FindRelatedDsarJob: message 641 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none).
[2026-06-03 15:10:30] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 64 (SCAI - SAR - MMA Legal on behalf of Miss Lisa Scott - Request for Further Information - 260603.pdf).
[2026-06-03 15:10:32] production.INFO: ClassifyInboundEmailJob: message 642 classified as 'dsar_response' (high).
[2026-06-03 15:10:39] production.INFO: FindRelatedDsarJob: message 642 — dsar_id=, confidence=low.
[2026-06-03 15:10:41] production.INFO: FindRelatedDsarJob: message 642 response_type=acknowledgement.
[2026-06-03 15:10:42] production.INFO: FindRelatedDsarJob: message 642 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 15:10:56] production.INFO: ClassifyInboundEmailJob: message 643 classified as 'dsar_response' (high).
[2026-06-03 15:11:06] production.INFO: FindRelatedDsarJob: message 643 — dsar_id=, confidence=low.
[2026-06-03 15:11:08] production.INFO: FindRelatedDsarJob: message 643 response_type=acknowledgement.
[2026-06-03 15:11:11] production.INFO: FindRelatedDsarJob: message 643 — extracted reference 'NRS-DP-2026-869' (confidence=high), no DSAR matched.
[2026-06-03 15:11:11] production.INFO: FindRelatedDsarJob: message 643 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 15:14:38] production.INFO: ExtractMessageAttachmentsJob: attachment 65 (image.png) skipped — unsupported type.
[2026-06-03 15:14:38] production.INFO: ExtractMessageAttachmentsJob: attachment 66 (Outlook-A blue and.png) skipped — unsupported type.
[2026-06-03 15:14:38] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 67 (DSAR-99BD400B.pdf).
[2026-06-03 15:14:39] production.INFO: ExtractMessageAttachmentsJob: extracted text from attachment 68 (LOA Gerald Coffield.pdf).
[2026-06-03 15:14:39] production.INFO: ExtractMessageAttachmentsJob: attachment 69 (Screenshot 2026-04-07 102501.png) skipped — unsupported type.
[2026-06-03 15:14:39] production.INFO: ExtractMessageAttachmentsJob: attachment 70 (Screenshot 2026-04-07 102353.png) skipped — unsupported type.
[2026-06-03 15:14:42] production.INFO: ClassifyInboundEmailJob: message 644 classified as 'dsar_response' (high).
[2026-06-03 15:14:46] production.INFO: FindRelatedDsarJob: message 644 — dsar_id=, confidence=low.
[2026-06-03 15:14:48] production.INFO: FindRelatedDsarJob: message 644 response_type=no_record.
[2026-06-03 15:14:49] production.INFO: FindRelatedDsarJob: message 644 — extracted reference '100831' (confidence=high), no DSAR matched.
[2026-06-03 15:14:49] production.INFO: FindRelatedDsarJob: message 644 → triage_queue=dsar_needs_research (response_type=no_record, dsar_id=none).
[2026-06-03 15:15:51] production.INFO: ClassifyInboundEmailJob: message 645 classified as 'dsar_response' (high).
[2026-06-03 15:15:56] production.INFO: FindRelatedDsarJob: message 645 — dsar_id=, confidence=low.
[2026-06-03 15:15:58] production.INFO: FindRelatedDsarJob: message 645 response_type=acknowledgement.
[2026-06-03 15:16:00] production.INFO: FindRelatedDsarJob: message 645 — extracted reference '62320' (confidence=high), no DSAR matched.
[2026-06-03 15:16:00] production.INFO: FindRelatedDsarJob: message 645 → triage_queue=dsar_updates (response_type=acknowledgement, dsar_id=none).
[2026-06-03 15:22:47] production.DEBUG: Twilio Request {"Called":"+441615700555","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CAc0f4ef999d7adb3c46eb4dd61af148b2","To":"+441615700555","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0FjMGY0ZWY5OTlkN2FkYjNjNDZlYjRkZDYxYWYxNDhiMiIsImZyb20iOiIrNDQ3ODA2NzEyNTg5IiwidG8iOiIrNDQxNjE1NzAwNTU1IiwiaWF0IjoiMTc4MDUwMDE2NiJ9.rys9EMlBPD27aFWu4u9Zz1WwgA1a8E1p_BxK9pu6n8vtBLY7poQyDMRv-aO26fHHSJv2BX_nwdoLEY-bVMuNsw%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447806712589","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447806712589","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null}
[2026-06-03 15:22:51] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CAc0f4ef999d7adb3c46eb4dd61af148b2","DialCallSid":"CA2b7bcf5661555aedc2aef542eb83784a","DialCallStatus":"no-answer","DialCallDuration":null}
[2026-06-03 15:22:58] production.DEBUG: Twilio Request {"Called":"+441615700555","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA13e1c32a57283219dfe30a99d33db48b","To":"+441615700555","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0ExM2UxYzMyYTU3MjgzMjE5ZGZlMzBhOTlkMzNkYjQ4YiIsImZyb20iOiIrNDQ3ODA2NzEyNTg5IiwidG8iOiIrNDQxNjE1NzAwNTU1IiwiaWF0IjoiMTc4MDUwMDE3NyJ9.f1FOTMOb1Gmck3ksXd_nFX5PJVdFVsskEEMZa0Do5bzHQmIkPby9Ba8cBp2WZ31HFNbU8HMwS3t3hE4sC4b1-Q%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447806712589","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447806712589","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null}
[2026-06-03 15:23:02] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA13e1c32a57283219dfe30a99d33db48b","DialCallSid":"CA211be41844baba7764e9eb7054f81cb7","DialCallStatus":"completed","DialCallDuration":"0"}
[2026-06-03 15:23:08] production.INFO: AutoTranscribeRecordingJob: submitted recording 19 → AssemblyAI cfa3fba7-4ed7-4cdb-900f-4c11ff1dfded
[2026-06-03 15:23:08] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:01",
"recording_id": 19,
"communication_id": 23,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 1,
"solicitor_id": 1,
"id": "63a7f7e8-c08f-4f7d-af46-1b29d22203c7",
"socket": null
}
[2026-06-03 15:23:08] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:01",
"recording_id": 19,
"communication_id": 23,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 1,
"solicitor_id": 1,
"id": "c61427a5-d9b3-4568-a6c4-9a6c7d34ba69",
"socket": null
}
[2026-06-03 15:23:09] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:01",
"recording_id": 19,
"communication_id": 23,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 1,
"solicitor_id": 1,
"id": "096f7785-0172-4ef5-bdac-be107db31c0f",
"socket": null
}
[2026-06-03 15:23:09] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:01",
"recording_id": 19,
"communication_id": 23,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 1,
"solicitor_id": 1,
"id": "c388ee13-7ddd-4c74-abde-d3a4ce5e0143",
"socket": null
}
[2026-06-03 15:23:09] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:01",
"recording_id": 19,
"communication_id": 23,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 1,
"solicitor_id": 1,
"id": "60e0fd7e-d596-42db-b093-8613d98af597",
"socket": null
}
[2026-06-03 15:23:09] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.22] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:01",
"recording_id": 19,
"communication_id": 23,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 1,
"solicitor_id": 1,
"id": "ac9bebdf-a3b9-48e3-bc9e-9c1ed25fbbc2",
"socket": null
}
[2026-06-03 15:23:10] production.DEBUG: Twilio Request {"Called":"+441615700555","ToState":"Manchester","CallerCountry":"GB","Direction":"inbound","CallerState":null,"ToZip":null,"CallSid":"CA73a781d7c151aa961e2c1b8d194352e6","To":"+441615700555","CallerZip":null,"ToCountry":"GB","CallToken":"%7B%22parentCallInfoToken%22%3A%22eyJhbGciOiJFUzI1NiJ9.eyJjYWxsU2lkIjoiQ0E3M2E3ODFkN2MxNTFhYTk2MWUyYzFiOGQxOTQzNTJlNiIsImZyb20iOiIrNDQ3ODA2NzEyNTg5IiwidG8iOiIrNDQxNjE1NzAwNTU1IiwiaWF0IjoiMTc4MDUwMDE4OSJ9.BGjXTIaJly6tL_ui9qzTlUyD2vmKKg6NAeFdwOhQacL697enHuhxyl2Mh-w8v-oENxg11E2CGW2ojdXTxz-KHA%22%2C%22identityHeaderTokens%22%3A%5B%5D%7D","CalledZip":null,"ApiVersion":"2010-04-01","CalledCity":null,"CallStatus":"ringing","From":"+447806712589","AccountSid":"AC984ab7ddf0c2d6562dfe6d27e1bc10be","CalledCountry":"GB","CallerCity":null,"ApplicationSid":"AP833f5b0190f286e33a7cf1ae0dbf0ce2","ToCity":null,"FromCountry":"GB","Caller":"+447806712589","FromCity":null,"CalledState":"Manchester","FromZip":null,"FromState":null}
[2026-06-03 15:23:27] production.DEBUG: TwilioDialFallbackController: dial action {"CallSid":"CA73a781d7c151aa961e2c1b8d194352e6","DialCallSid":"CAca2eb85fb026f6f723956af11a17b031","DialCallStatus":"completed","DialCallDuration":"14"}
[2026-06-03 15:23:35] production.INFO: AutoTranscribeRecordingJob: submitted recording 20 → AssemblyAI 7358c2a1-d866-453e-b618-37ccfe0cdff1
[2026-06-03 15:23:35] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.1] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:15",
"recording_id": 20,
"communication_id": 24,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 15,
"solicitor_id": 1,
"id": "d1304ae4-d11e-4065-b6f8-2fd6603e6892",
"socket": null
}
[2026-06-03 15:23:35] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.2] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:15",
"recording_id": 20,
"communication_id": 24,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 15,
"solicitor_id": 1,
"id": "6d4490df-a648-43e2-94ce-6a112dd8d62a",
"socket": null
}
[2026-06-03 15:23:35] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.3] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:15",
"recording_id": 20,
"communication_id": 24,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 15,
"solicitor_id": 1,
"id": "855c5a60-7713-4abd-ad31-cf722d91d603",
"socket": null
}
[2026-06-03 15:23:35] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.4] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:15",
"recording_id": 20,
"communication_id": 24,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 15,
"solicitor_id": 1,
"id": "81b32a27-de32-462d-91ae-c136d2acac01",
"socket": null
}
[2026-06-03 15:23:35] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.20] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:15",
"recording_id": 20,
"communication_id": 24,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 15,
"solicitor_id": 1,
"id": "f18e5976-c1f8-4f49-ac67-9bbe3a1ebb18",
"socket": null
}
[2026-06-03 15:23:35] production.INFO: Broadcasting [Illuminate\Notifications\Events\BroadcastNotificationCreated] on channels [private-App.Models.User.User.22] with payload:
{
"type": "App\\Notifications\\VoicemailReceivedNotification",
"title": "New Voicemail",
"message": "From Mr Stuart Tester Client Gehan Test \u00b7 0:15",
"recording_id": 20,
"communication_id": 24,
"client_id": 105,
"caller_name": "Mr Stuart Tester Client Gehan Test",
"duration": 15,
"solicitor_id": 1,
"id": "93080266-c45f-43c6-9582-604e684b4c30",
"socket": null
}
[2026-06-03 15:24:09] production.DEBUG: CheckTranscriptionStatusJob: recording 19 → AssemblyAI status=completed (check #0)
[2026-06-03 15:24:09] production.INFO: CheckTranscriptionStatusJob: completed for recording 19 after 0 checks.
[2026-06-03 15:24:09] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 19. {"status":404,"body":"Not found"}
[2026-06-03 15:24:09] production.WARNING: ClassifyAndScoreCallJob: no completed transcript for recording 19.
[2026-06-03 15:24:37] production.DEBUG: CheckTranscriptionStatusJob: recording 20 → AssemblyAI status=completed (check #0)
[2026-06-03 15:24:37] production.INFO: CheckTranscriptionStatusJob: completed for recording 20 after 0 checks.
[2026-06-03 15:24:37] production.WARNING: CheckTranscriptionStatusJob: LeMUR summary failed for recording 20. {"status":404,"body":"Not found"}
[2026-06-03 15:24:37] production.INFO: ClassifyAndScoreCallJob: skipping recording 20 — too short to classify (duration=15s, words=2).
[2026-06-03 15:25:02] production.ERROR: Vite manifest not found at: /home/fintrixorcouk/public_html/ha/public/build/manifest.json (View: /home/fintrixorcouk/public_html/ha/resources/views/layouts/dashboard.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/layouts/dashboard.blade.php) {"userId":28,"exception":"[object] (Illuminate\\View\\ViewException(code: 0): Vite manifest not found at: /home/fintrixorcouk/public_html/ha/public/build/manifest.json (View: /home/fintrixorcouk/public_html/ha/resources/views/layouts/dashboard.blade.php) (View: /home/fintrixorcouk/public_html/ha/resources/views/layouts/dashboard.blade.php) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Vite.php:946)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0)
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php(59): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\View\\ViewException), 0)
#2 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(22): Illuminate\\View\\Engines\\PhpEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(10): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Compilers/BladeCompiler.php(353): Illuminate\\View\\View->render()
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\View\\Compilers\\BladeCompiler::render(' __invoke(Object(App\\Models\\Client\\Client), true)
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Components\\Client\\Edit), '__invoke')
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'edit', 'client')
#19 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#21 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#23 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#30 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#32 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#34 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#47 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#72 {main}
[previous exception] [object] (Illuminate\\View\\ViewException(code: 0): Vite manifest not found at: /home/fintrixorcouk/public_html/ha/public/build/manifest.json (View: /home/fintrixorcouk/public_html/ha/resources/views/layouts/dashboard.blade.php) at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Vite.php:946)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(58): Illuminate\\View\\Engines\\CompilerEngine->handleViewException(Object(Illuminate\\Foundation\\ViteManifestNotFoundException), 1)
#1 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php(59): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->handleViewException(Object(Illuminate\\Foundation\\ViteManifestNotFoundException), 1)
#2 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(22): Illuminate\\View\\Engines\\PhpEngine->evaluatePath('/home/fintrixor...', Array)
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#4 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(10): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#7 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesComponents.php(103): Illuminate\\View\\View->render()
#9 /home/fintrixorcouk/public_html/ha/storage/framework/views/beacfecee83e68782d25c2128562b355.php(17): Illuminate\\View\\Factory->renderComponent()
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php(123): require('/home/fintrixor...')
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php(124): Illuminate\\Filesystem\\Filesystem::{closure:Illuminate\\Filesystem\\Filesystem::getRequire():120}()
#12 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php(57): Illuminate\\Filesystem\\Filesystem->getRequire('/home/fintrixor...', Array)
#13 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(22): Illuminate\\View\\Engines\\PhpEngine->evaluatePath('/home/fintrixor...', Array)
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#15 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(10): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#16 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#18 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Compilers/BladeCompiler.php(353): Illuminate\\View\\View->render()
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\View\\Compilers\\BladeCompiler::render(' __invoke(Object(App\\Models\\Client\\Client), true)
#24 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(265): Illuminate\\Routing\\ControllerDispatcher->dispatch(Object(Illuminate\\Routing\\Route), Object(App\\Components\\Client\\Edit), '__invoke')
#25 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Route.php(211): Illuminate\\Routing\\Route->runController()
#26 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(822): Illuminate\\Routing\\Route->run()
#27 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Routing\\Router->{closure:Illuminate\\Routing\\Router::runRouteWithinStack():821}(Object(Illuminate\\Http\\Request))
#28 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authorize.php(59): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#29 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authorize->handle(Object(Illuminate\\Http\\Request), Object(Closure), 'edit', 'client')
#30 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/EnsureUserBelongsToSolicitor.php(32): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#31 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\EnsureUserBelongsToSolicitor->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#32 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/PassTenantThroughToView.php(17): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#33 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\PassTenantThroughToView->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#34 /home/fintrixorcouk/public_html/ha/app/Http/Middleware/Solicitor/SetSolicitorFromDomain.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#35 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): App\\Http\\Middleware\\Solicitor\\SetSolicitorFromDomain->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#36 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Middleware/SubstituteBindings.php(50): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#37 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Routing\\Middleware\\SubstituteBindings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#38 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Auth/Middleware/Authenticate.php(63): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#39 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Auth\\Middleware\\Authenticate->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#40 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/VerifyCsrfToken.php(87): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#41 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\VerifyCsrfToken->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#42 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Middleware/ShareErrorsFromSession.php(48): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#43 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\View\\Middleware\\ShareErrorsFromSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#44 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(120): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#45 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Session/Middleware/StartSession.php(63): Illuminate\\Session\\Middleware\\StartSession->handleStatefulRequest(Object(Illuminate\\Http\\Request), Object(Illuminate\\Session\\Store), Object(Closure))
#46 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Session\\Middleware\\StartSession->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#47 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/AddQueuedCookiesToResponse.php(36): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#48 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\AddQueuedCookiesToResponse->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#49 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Cookie/Middleware/EncryptCookies.php(74): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#50 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Cookie\\Middleware\\EncryptCookies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#51 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#52 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(821): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#53 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(800): Illuminate\\Routing\\Router->runRouteWithinStack(Object(Illuminate\\Routing\\Route), Object(Illuminate\\Http\\Request))
#54 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(764): Illuminate\\Routing\\Router->runRoute(Object(Illuminate\\Http\\Request), Object(Illuminate\\Routing\\Route))
#55 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Routing/Router.php(753): Illuminate\\Routing\\Router->dispatchToRoute(Object(Illuminate\\Http\\Request))
#56 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(200): Illuminate\\Routing\\Router->dispatch(Object(Illuminate\\Http\\Request))
#57 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(180): Illuminate\\Foundation\\Http\\Kernel->{closure:Illuminate\\Foundation\\Http\\Kernel::dispatchToRouter():197}(Object(Illuminate\\Http\\Request))
#58 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Features/SupportDisablingBackButtonCache/DisableBackButtonCacheMiddleware.php(19): Illuminate\\Pipeline\\Pipeline->{closure:Illuminate\\Pipeline\\Pipeline::prepareDestination():178}(Object(Illuminate\\Http\\Request))
#59 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Livewire\\Features\\SupportDisablingBackButtonCache\\DisableBackButtonCacheMiddleware->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#60 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#61 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/ConvertEmptyStringsToNull.php(31): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#62 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\ConvertEmptyStringsToNull->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#63 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TransformsRequest.php(21): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#64 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/TrimStrings.php(51): Illuminate\\Foundation\\Http\\Middleware\\TransformsRequest->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#65 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\TrimStrings->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#66 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePostSize.php(27): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#67 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePostSize->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#68 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/PreventRequestsDuringMaintenance.php(109): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#69 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\PreventRequestsDuringMaintenance->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#70 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/HandleCors.php(61): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#71 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\HandleCors->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#72 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/TrustProxies.php(58): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#73 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\TrustProxies->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#74 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Middleware/InvokeDeferredCallbacks.php(22): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#75 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Foundation\\Http\\Middleware\\InvokeDeferredCallbacks->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#76 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Http/Middleware/ValidatePathEncoding.php(26): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#77 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(219): Illuminate\\Http\\Middleware\\ValidatePathEncoding->handle(Object(Illuminate\\Http\\Request), Object(Closure))
#78 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Pipeline/Pipeline.php(137): Illuminate\\Pipeline\\Pipeline->{closure:{closure:Illuminate\\Pipeline\\Pipeline::carry():194}:195}(Object(Illuminate\\Http\\Request))
#79 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(175): Illuminate\\Pipeline\\Pipeline->then(Object(Closure))
#80 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Http/Kernel.php(144): Illuminate\\Foundation\\Http\\Kernel->sendRequestThroughRouter(Object(Illuminate\\Http\\Request))
#81 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Application.php(1220): Illuminate\\Foundation\\Http\\Kernel->handle(Object(Illuminate\\Http\\Request))
#82 /home/fintrixorcouk/public_html/ha/public/index.php(20): Illuminate\\Foundation\\Application->handleRequest(Object(Illuminate\\Http\\Request))
#83 {main}
[previous exception] [object] (Illuminate\\Foundation\\ViteManifestNotFoundException(code: 0): Vite manifest not found at: /home/fintrixorcouk/public_html/ha/public/build/manifest.json at /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Vite.php:946)
[stacktrace]
#0 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Foundation/Vite.php(384): Illuminate\\Foundation\\Vite->manifest('build')
#1 /home/fintrixorcouk/public_html/ha/storage/framework/views/8f7346c59af97ba65df7ff4cb1114c91.php(80): Illuminate\\Foundation\\Vite->__invoke(Object(Illuminate\\Support\\Collection))
#2 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php(123): require('/home/fintrixor...')
#3 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php(124): Illuminate\\Filesystem\\Filesystem::{closure:Illuminate\\Filesystem\\Filesystem::getRequire():120}()
#4 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php(57): Illuminate\\Filesystem\\Filesystem->getRequire('/home/fintrixor...', Array)
#5 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(22): Illuminate\\View\\Engines\\PhpEngine->evaluatePath('/home/fintrixor...', Array)
#6 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#7 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(10): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#8 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#9 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#10 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#11 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Concerns/ManagesComponents.php(103): Illuminate\\View\\View->render()
#12 /home/fintrixorcouk/public_html/ha/storage/framework/views/beacfecee83e68782d25c2128562b355.php(17): Illuminate\\View\\Factory->renderComponent()
#13 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php(123): require('/home/fintrixor...')
#14 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Filesystem/Filesystem.php(124): Illuminate\\Filesystem\\Filesystem::{closure:Illuminate\\Filesystem\\Filesystem::getRequire():120}()
#15 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/PhpEngine.php(57): Illuminate\\Filesystem\\Filesystem->getRequire('/home/fintrixor...', Array)
#16 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(22): Illuminate\\View\\Engines\\PhpEngine->evaluatePath('/home/fintrixor...', Array)
#17 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Engines/CompilerEngine.php(76): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->evaluatePath('/home/fintrixor...', Array)
#18 /home/fintrixorcouk/public_html/ha/vendor/livewire/livewire/src/Mechanisms/ExtendBlade/ExtendedCompilerEngine.php(10): Illuminate\\View\\Engines\\CompilerEngine->get('/home/fintrixor...', Array)
#19 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(208): Livewire\\Mechanisms\\ExtendBlade\\ExtendedCompilerEngine->get('/home/fintrixor...', Array)
#20 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(191): Illuminate\\View\\View->getContents()
#21 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/View.php(160): Illuminate\\View\\View->renderContents()
#22 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/View/Compilers/BladeCompiler.php(353): Illuminate\\View\\View->render()
#23 /home/fintrixorcouk/public_html/ha/vendor/laravel/framework/src/Illuminate/Support/Facades/Facade.php(363): Illuminate\\View\\Compilers\\BladeCompiler::render(' 
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