Subject: Aiker Legal - Redress Scotland Claim
From: Michelle Sherratt <[email-masked]>
To: Henry Wilbraham <[email-masked]>
Cc: Support - Aiker Legal <[email-masked]>
Date: Fri, 7 Nov 2025 12:33:48 +0000

Hi Henry

Thank you for speaking with me just now.  I am writing to confirm the details you both discussed and outline the next steps in support of your Redress Scotland application.

We understand that you were placed in care at 16. This was through Kilbirnie Social Services.

You are now seeking to have your experience formally acknowledged through the redress process. You recalled being placed in:

Longriggend Children's Home

Polmont Children's Home
Glenochil Childrens Home.

We are here to support and assist you in preparing your application with care and dignity. Please note we cannot move forward unless you are actively engaged in the process.  This means completing the necessary steps in the application process, responding to any follow-up requests and communications from our team.

We can confirm we are in receipt of copies:

     *   Client details and signed documents authorising us to act on your behalf
     *   A copy of your driving licence for photographic ID
     *   A statement documents or records relating to your time in care
     *   Your preferred method of communication (e.g., phone, email, post) and any accessibility needs
     *   Proof Of Address from the local council authority.

To move forward, we kindly ask you to provide or confirm the following:

A bank statement.

As explained your bank details are needed for initial application submission to redress Scotland and will only be accepted in a specific format. Please provide the following as an electronic PDF document, or clear photo from a paper Bank statement, showing the following:

  *   Account holder name (your name)
  *   Address
  *   Bank name
  *   Sort code
  *   Account number

We do not need to see anything else from your statement apart from the details highlighted above, as this shows that you are the account holder. Please send the PDF document/photo to my email address or as a text message/WhatsApp message to 07984 815011.

We also need contact details for your beneficiary Emma McNamara.

I can now begin the process to reach out with SARs (subject access records – Data Protection)to the relevant authorities, agencies, care institution/charities, NHS and police records or court to gather information to support the completion and submission to Redress Scotland.

All information will be handled securely and in line with our data protection policies, including GDPR compliance.

Once we receive this information, we will begin assembling your application, including your care history timeline, supporting documentation, and survivor statement. We will ensure that all materials are reviewed with you before submission, and that you remain in control of the pace and content throughout.

Please advise us if there are any changes to your personal details, such as the following, so we can update your records for application purposes.

  *   Address
  *   Contact details – email or phone
  *   Bank details

If you would like to speak to us further, or require any support with the above, please don’t hesitate to contact us on 0203 004 6549 or via email at [email-masked]<mailto:[email-masked]> . We are here to support you every step of the way.

Kind regards

Michelle Sherratt

Aiker Support

Aiker Legal Ltd
4a Edison Court, Elice Way,
Technology Park,
Wrexham,
LL13 7YT

0203 004 6549

www.aikerlegal.org<http://www.aikerlegal.org/>

SRA number: 8004747

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