From: Michelle Sherratt <MichelleS@aikerlegal.org>
To: "mcshaneduncan04@gmail.com" <mcshaneduncan04@gmail.com>
Subject: Readress Scotland Claim - Aiker Legal
Thread-Topic: Readress Scotland Claim - Aiker Legal
Thread-Index: AQHcSanRG+ybxaAw3ES/pneXBpFafQ==
Date: Thu, 30 Oct 2025 14:43:12 +0000
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	<CWLP123MB63300E208883BDFA1F7DCA8DC5FBA@CWLP123MB6330.GBRP123.PROD.OUTLOOK.COM>
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Hi Duncan



Thank you for speaking with me today.  I am writing to confirm the details =
you both discussed and outline the next steps in support of your Redress Sc=
otland application.



We understand that you were placed in care at approx. 4/5 years of age. Thi=
s was through Alloa Social Services/Stirling Social Services. You are now s=
eeking to have your experience formally acknowledged through the redress pr=
ocess. You recalled being placed in:



Tullebody Childrens Home, 43 The Orchard, Alloa.



We are here to support and assist you in preparing your application with ca=
re and dignity. Please note we cannot move forward unless you are actively =
engaged in the process.  This means completing the necessary steps in the a=
pplication process, responding to any follow-up requests and communications=
 from our team.



We can confirm we are in receipt of copies:



     *   Client details and signed documents authorising us to act on your =
behalf
     *   A copy of your provisional driving licence for photographic ID.
     *   A HMRC letter for your proof of address.
     *   A statement documents or records relating to your time in care
     *   Your preferred method of communication (e.g., phone, email, post) =
and any accessibility needs




To move forward, we kindly ask you to provide or confirm the following:



A bank statement.



As explained your bank details are needed for initial application submissio=
n to redress Scotland and will only be accepted in a specific format. Pleas=
e provide the following as an electronic PDF document, or clear photo from =
a paper Bank statement, showing the following:



  *   Account holder name (your name)
  *   Address
  *   Bank name
  *   Sort code
  *   Account number



We do not need to see anything else from your statement apart from the deta=
ils highlighted above, as this shows that you are the account holder. Pleas=
e send the PDF document/photo to my email address or as a text message/What=
sApp message to 07984 815011.


Also needed are your beneficiary Chloe McShane's telephone and email contac=
t details.



I can now begin the process to reach out with SARs (subject access records =
=96 Data Protection)to the relevant authorities, agencies, care institution=
/charities, NHS and police records or court to gather information to suppor=
t the completion and submission to Redress Scotland.



All information will be handled securely and in line with our data protecti=
on policies, including GDPR compliance.



Once we receive this information, we will begin assembling your application=
, including your care history timeline, supporting documentation, and survi=
vor statement. We will ensure that all materials are reviewed with you befo=
re submission, and that you remain in control of the pace and content throu=
ghout.



Please advise us if there are any changes to your personal details, such as=
 the following, so we can update your records for application purposes.

  *   Address
  *   Contact details =96 email or phone
  *   Bank details



If you would like to speak to us further, or require any support with the a=
bove, please don=92t hesitate to contact us on 0203 004 6549 or via email a=
t support@aikerlegal.org<mailto:support@aikerlegal.org> . We are here to su=
pport you every step of the way.



Kind regards



Michelle Sherratt

Aiker Support





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<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3DWindows-1=
252">
<style type=3D"text/css" style=3D"display:none;"> P {margin-top:0;margin-bo=
ttom:0;} </style>
</head>
<body dir=3D"ltr">
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">Hi Duncan</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">&nbsp;</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">Thank you for speaking with me today.&nbsp; I am writing to confir=
m the details you both discussed and outline the next steps in support of y=
our Redress Scotland application.</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">&nbsp;</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">We understand that you were placed in care at approx. 4/5 years of=
 age. This was through Alloa Social Services/Stirling Social Services. You =
are now seeking to have your experience
 formally acknowledged through the redress process. You recalled being plac=
ed in:&nbsp;</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">&nbsp;</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">Tullebody Childrens Home, 43 The Orchard, Alloa.&nbsp;</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">&nbsp;</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">We are here to support and assist you in preparing your applicatio=
n with care and dignity. Please note we cannot move forward unless you are =
actively engaged in the process.&nbsp;
 This means completing the necessary steps in the application process, resp=
onding to any follow-up requests and communications from our team.</span></=
p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">&nbsp;</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">We can confirm we are in receipt of copies:</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">&nbsp;</span></p>
<ul style=3D"text-align: left; margin-top: 0cm; margin-bottom: 0cm; backgro=
und-color: rgb(255, 255, 255);">
<ul style=3D"margin-top: 0cm; margin-bottom: 0cm;">
<li style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 36,=
 36); margin: 0cm;">
Client details and signed documents authorising us to act on your behalf</l=
i><li style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36); margin: 0cm;">
A copy of your provisional driving licence for photographic ID.</li><li sty=
le=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 36, 36); m=
argin: 0cm;">
A HMRC letter for your proof of address.&nbsp;</li><li style=3D"font-family=
: Aptos, serif; font-size: 12pt; color: rgb(36, 36, 36); margin: 0cm;">
A statement documents or records relating to your time in care</li><li styl=
e=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 36, 36); ma=
rgin: 0cm;">
Your preferred method of communication (e.g., phone, email, post) and any a=
ccessibility needs
<div style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 36=
, 36); margin: 0cm;">
<div role=3D"presentation" class=3D"elementToProof"><br>
</div>
</div>
</li></ul>
</ul>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm 0cm 0cm 54pt;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">&nbsp;</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);"><b>To move forward, we kindly ask you to provide or confirm the fo=
llowing:</b></span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);"><b>&nbsp;</b></span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);"><b>A bank statement.</b></span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">&nbsp;</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">As explained your bank details are needed for initial application =
submission to redress Scotland and will only be accepted in a specific form=
at. Please provide the following as
 an electronic PDF document, or clear photo from a paper Bank statement, sh=
owing the following:</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);"><b>&nbsp;</b></span></p>
<ul style=3D"text-align: left; margin-top: 0cm; margin-bottom: 0cm; backgro=
und-color: rgb(255, 255, 255);">
<li style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 36,=
 36); margin: 0cm;">
<b>Account holder name (your name)</b></li><li style=3D"font-family: Aptos,=
 serif; font-size: 12pt; color: rgb(36, 36, 36); margin: 0cm;">
<b>Address</b></li><li style=3D"font-family: Aptos, serif; font-size: 12pt;=
 color: rgb(36, 36, 36); margin: 0cm;">
<b>Bank name</b></li><li style=3D"font-family: Aptos, serif; font-size: 12p=
t; color: rgb(36, 36, 36); margin: 0cm;">
<b>Sort code</b></li><li style=3D"font-family: Aptos, serif; font-size: 12p=
t; color: rgb(36, 36, 36); margin: 0cm;">
<b>Account number</b></li></ul>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">&nbsp;</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">We do not need to see anything else from your statement apart from=
 the details highlighted above, as this shows that you are the account hold=
er. Please send the PDF document/photo
 to my email address or as a text message/WhatsApp message to 07984 815011.=
 &nbsp;&nbsp;</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);"><br>
</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);"><b>Also needed are your beneficiary Chloe McShane's telephone and =
email contact details.&nbsp;&nbsp;</b></span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">&nbsp;</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">I can now begin the process to reach out with SARs (subject access=
 records =96 Data Protection)to the relevant authorities, agencies, care in=
stitution/charities, NHS and police
 records or court to gather information to support the completion and submi=
ssion to Redress Scotland.</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">&nbsp;</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">All information will be handled securely and in line with our data=
 protection policies, including GDPR compliance.</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">&nbsp;</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">Once we receive this information, we will begin assembling your ap=
plication, including your care history timeline, supporting documentation, =
and survivor statement. We will ensure
 that all materials are reviewed with you before submission, and that you r=
emain in control of the pace and content throughout.</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">&nbsp;</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">Please advise us if there are any changes to your personal details=
, such as the following, so we can update your records for application purp=
oses.</span></p>
<ul style=3D"text-align: left; margin-top: 0cm; margin-bottom: 0cm; backgro=
und-color: rgb(255, 255, 255);">
<li style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 36,=
 36); margin: 0cm;">
Address</li><li style=3D"font-family: Aptos, serif; font-size: 12pt; color:=
 rgb(36, 36, 36); margin: 0cm;">
Contact details =96 email or phone</li><li style=3D"font-family: Aptos, ser=
if; font-size: 12pt; color: rgb(36, 36, 36); margin: 0cm;">
Bank details</li></ul>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">&nbsp;</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">If you would like to speak to us further, or require any support w=
ith the above, please don=92t hesitate to contact us on 0203 004 6549 or vi=
a email at
</span><span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rg=
b(70, 120, 134);"><a style=3D"color: rgb(70, 120, 134); margin: 0px;" data-=
linkindex=3D"0" title=3D"mailto:support@aikerlegal.org" class=3D"OWAAutoLin=
k" id=3D"OWAc1e7263d-2104-0230-bcfd-2449237b86fe" href=3D"mailto:support@ai=
kerlegal.org">support@aikerlegal.org</a></span><span style=3D"font-family: =
Aptos, serif; font-size: 12pt; color: rgb(36, 36, 36);">&nbsp;.
 We are here to support you every step of the way.</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">&nbsp;</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">Kind regards</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">&nbsp;</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">Michelle Sherratt</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">Aiker Support</span></p>
<p style=3D"text-align: left; text-indent: 0px; background-color: rgb(255, =
255, 255); margin: 0cm;" class=3D"elementToProof">
<span style=3D"font-family: Aptos, serif; font-size: 12pt; color: rgb(36, 3=
6, 36);">&nbsp;</span></p>
<div style=3D"font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, =
Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);" clas=
s=3D"elementToProof">
<br>
</div>
<div class=3D"elementToProof"><br>
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</body>
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